eHarmony Reviews

Someone asked for a video chat. Couldn’t use my phone so first set up on Zoom and then changed my mind to Line. Based on that he assumed I was a scammer even though “he” requested to go off site. He turned me in and with zero proof Eharmony stopped my ebgagenent, deleted my photos 5 times, put a filter over my profile photo, had different preferences than I chose, like 6’10! In all 50 states, I received zero views but paid in four installments for a yearly subscription. They lied to me about it being my lack of photos, etc and gaslit me for months. I finally figured it out but after reading online knew with their army of lawyers they’d go after my credit, so deleted my credit card dispute. Do not ever use.

Based on my limited time using this platform, I had a very positive experience with management following an upsetting series of messages with another member. Management carefully and respectfully listened to my concerns and followed up with a very fair and compassionate response. They also provided information on community resources I could use to get to a better place. Truly, given my situation, they responded in a manner that far exceeded my expectations.

Eharmony is a rip off con artist company and app. They get you in with an “introductory offer” and then make you pay under a contract for 2 more years. When you try to cancel it because their platform is useless, they threaten you and then stop communicating. They send it to bill collectors. DO NOT USE EHARMONY. They will rip you off!!

eHarmony is the worst experience I've ever had. I feel I was exploited and locked in for an entire year. There were no terms or agreements about refunds until after you chose your plan. There were few to no men on the site in my area, very different than what they portrayed. I don't know how this company stays in business.

The process was very confusing. The system clearly showed the cost of $39.54 for one month but conveniently was not clear of the price being charged (12 month at over $600). Customer service tells me that one month is not even an option. They have clearly mislead customers and it's impossible to get the charge adjusted or cancelled. I did not realize what I had agreed to and minutes later received the shocking charge which I am trying to resolve. This charge is detrimental to me and a company this big by frauding people is shocking.

I have been on eHarmony for almost 6 months. They want at least 6 pictures but some of the men don’t post pictures on my feed? If this is the requirement, I feel every one should comply. I have texted with a few on site that weren’t what I thought. Asked what I was looking for in a person, I replied honesty and integrity. The person immediately said Goodbye. I believe there are more women on these sites than men in general.

Absolutely horrible experience. After I signed up, I immediately experienced technical issues where I was required to put in two pop-up codes with two emails. Only the second email I supposedly was supposed to get never came to me with it yet a second code. I have been trying to communicate with technical support, but there isn’t any. Only customer service and chat over the last seven days. I keep telling them that I’m locked out of my account and that all the codes they keep trying to give me are invalid.

I was locked for an entire year to pay monthly costs. Can’t get a refund. No customer service of an actual person. Controls are vague and very minimalist on the app and the simple changes are nonexistent or hard to find because it’s minimalist. Worse women options are given where their health and welfare are not being considered or the women choose to be on way when they’re clearly unhealthy. Women are very cruel to comment about their dates on other sites about us.

I filled out the profile completely, uploading a few recent photos. There were very, very few men in my area to view. Very few viewed me. I liked a few, got no responses. Terrible waste of money and time. I had a six month contract, I’ve already cancelled the renewal due in July. This is the worst dating site I’ve tried.

Signed up for a subscription. I did not sign up for an auto-renew, as I already had been on the site previously and knew of the site/process. Even though I didn’t sign up for auto-renew, I cancelled early due to the amount of fake accounts and very short list of members. They tried to charge me the auto-renew, and I called my cc company to remove the charge. They tried. Sure wouldn’t let me get into my account to verify that I didn’t sign up for auto-renew, and that I cancelled. Ultimately, they held my account hostage since, and my cc company ultimately charged me after eHarmony said I signed up for auto-renew. If you see all the old profiles or no responses from individuals, I believe this is why. Many have stated the same thing. In the end, no one uses this site anymore.

Eharmony is terrible. Too many scammers and they have no way to contact them to cancel your subscription. They should not be allowed to operate. I'm paying way too much and getting nothing in return. It feels like a scam itself.

Eharmony has ripped me off of almost 600 dollars. I signed up for a 6-month subscription which I found was very disappointing. Really no matches nearby but they send you matches from faraway states. My subscription was nearing the end, and one week before it renewed, I followed the instructions on how to cancel. I followed them but never got a confirmation. That was my mistake. I should have double-checked. So they renewed the charge for a whole year for a total of almost 600 dollars. I called my credit card and declined the charges, but eHarmony won the case since I have no proof that I canceled it. What an expensive mistake. Please consider using a more honest dating service. This one is NOT honest. As you can see by the screenshot this is usually the amount of matches I get and when there are no photos on the matches like this, you never get a reply from the member. It is such a scam.

This dating site is nothing but a scam. You can’t sign up for less than 3 months, and once you do sign up, you have to pay even more to see matches. They let you see 29 possible matches and if you go through those matches in one day and don’t find a suitable one then for the rest of the 30 day month you can’t view a single person until the 30 days has passed and then they’ll give you another 29 possible matches and it repeats, but you can spend more money and they’ll let you see one more match spend a little bit more than that and they’ll let you see three matches. It’s such a scam. I’ve written to them four times and each time they send me some generic letter that don’t address none of the issues that I had site. Customer service is practically nonexistent. I probably have better luck meeting somebody in the grocery store because this site won’t even produce the available matches unless you pay and keep paying.

Complete waste of time and money. A bunch of fake accounts. Hardly any activity and extremely expensive, especially when they charge you much more than was advertised. I highly suggest to stay far away from this site.

This has been just a horrible experience. I signed up for a 6 month subscription for $129/mo. All of a sudden I noticed a 281.00 charge from eHarmony on my February 2026 bill/Debit card and looked and the month before (January 2026) there was another charge for $281.00. Of course you cannot get a live person so I began emailing and asking what was going on and they said (by chat of course) that my subscription automatically renewed for 1 year with 4 monthly payments of $281.00. I was NEVER told of this extension of my eHarmony subscription, which by the way was a complete waste of time and money. I had taken off my renewal of subscription and removed my debit card from my account. They still found a way to steal my money and renew a subscription without asking or telling me.

This place is a joke. I was on there for 2 days that I had about 20 fake women trying to take me off the platform. I said I want to cancel my prescription then and they would not. They denied it. I paid $250 for two days of phony baloney. Don't waste your time on this site. All they want is your money. You take your pocketbook. I kick you to the curb.

Not happy. Signed up for 3 months. Had a decent amount of activity. But we’re too far away. I did not want to auto bill. So cancelled. Still had to pay for 3 months. Okay. But the activity dropped. Algorithms. Didn’t produce anymore activity. What a scam.

This app is really unsafe and full of scammers. Even worse, eHarmony steals your money and forces you to stay even if you want to leave and cancel your membership because you cannot unsubscribe and they don’t offer refunds. This is the second year they have forced me to stay because I cannot unsubscribe myself or cancel the membership. They just keep charging me and there is no option to talk to anyone. I send them several email and explained then last year I hit the payment option by mistake while I reading about this site, I tried to canceled but I wasn't able to do it. They charged me over $507.83 without and again I saw this year another charge without knowing why? As soon as this charge was in pending I tried to cancel the payment. They refused to cancel and refund me! If this is not scamming me?! What should called?! I feel unsafe and intimidated by eHarmony.

If I could give it a zero star or one negative? I would do that! I wish I would have read more of these reviews because I have to joined them! They trap you into a membership without you being able to try it before you realize it's a total waste of money. There are no selection of members. All of the free sites of much better pool of choices. eHarmony I am locked for one year. Do NOT join this platform!!!!

Subscribership is too low to be useful. Too expensive. I pay $100/mo for a 6mo commitment and can only see 1 picture. There are almost no subscribers less than a 2 hour drive of my location and I live in the second largest city in Georgia.

This dating site is horrible, and should be taken down. No update on profiles, no real connections, too many “fake” profiles suggesting communication in unsafe means. After multiple attempts to find or contact customer service, it is obvious there is no way of contacting them. Six month plan already paid for… with nothing to show for it! Don’t waste your time and money.

EHarmony renewed my subscription without my authorization even though I properly cancelled the auto-renewal. It wasn’t an easy process to cancel my subscription online since the company does NOT have customer service phone number. Fortunately I took time-stamped screenshots of my online responses to prove that I ended their services in a timely manner. The company nevertheless fraudulently charged my credit card nearly $200/mo. for 3 months afterwards without my authorization and has yet to return the money.

Such a waste of money. I’ve been on it for three weeks and have had only three “visitors” to my profile. More than half the time I don’t even have anyone showing up in my queue and it keeps telling me to widen my search criteria (which I did, and my search criteria is fairly wide already). When I did have people showing up, there were no pictures. I should have read reviews before signing up.

I give eHarmony 0 stars. I had to catch their dating SCAMMER and when I did they still refused to give me a refund. They refuse to be accountable about their faulty screening process and hide behind their cancellation policy to ensure you do not get a refund. You’re better off walking down the street and introducing yourself to someone than paying for this scam dating service.

$80 a month if you only want to sign up for 3 months. Bullcrap!!! It took awhile to get through it, to find out you can't see any profile pictures or info unless you pay a lot of money. The $40 a month is only if you sign up for a year!

I was on eHarmony for a year - mostly had women trying to scam me- I looked again at the site, didn’t sign up but knew the signs of a scam. I reported a woman who was clearly trying to scam and was issued an email from eHarmony thanking me and saying that the scammer was removed. I received Another “like “ from the Same woman. Angela. I’m done-

EHarmony is too high-priced, I wanted to cancel and they would never answer back about getting a refund. I wrote about how I was not getting people closer to me instead of Florida, etc. They kept saying open up more about miles but guys don’t want to meet someone far away. They never respond back and I have used other dating sites and this was by far the worst. Don’t waste your money. It sucks!!!! Very disappointed!!!! No contact or solving problems you experience.

Don’t waste your time and money. Members have vague profiles. No members in my area. No refund available for being dissatisfied. Compatibility score is inaccurate and a joke. People seem to be trolls and scammers.

EHarmony app is NOT safe, and it's totally a waste of valuable time! You receive scam profiles everyday, and after spending enough time to reply them, eHarmony blocks them next day! See my submitted pics for two of incidents in one day! EHarmony is a poor and very unsafe dating site. Unfortunately, that's probably why eHarmony forces you to pay the entire 2-year membership fee upfront (4 big installments) so you can't cancel the contract once you find out how unsafe their app is. EHarmony has so many issues with so many scammer getting through their servers & app.

Very disappointing experience. Few matches, questionable profiles, and conversations that rarely went anywhere. Many people asked for my number and then stopped responding. Many profiles appeared to be fake or bots, which became apparent through repetitive or scripted questions—often shifting quickly to questions about finances or personal information.

Two issues. Made a complaint to customer service regarding their contract. They don't appear to be interested in hearing my side. You can buy a $70,000 car and you have 72 hours to return it if you are not satisfied. I complained within 48 hours that I was scammed with the amount. They charged $249.40 year. I did not see this amount. I saw different amounts. I did choose the year because it was $19.99 much cheaper than 6 months and you can not pay monthly. I agreed to one payment, $19.99, one year. They charged me 239.40 stating that's what I agreed to. I asked them to send me the contract page that I submitted. Yo date, never received it.

Complete waste of time and money. It’s a swiping app where no one communicates. Profiles you are able to look at are not many, no matter how large you make your search area. Half of the profiles you view are fake! Eharmony customer service/support is never any help and they will not refund you your money. Eharmony is a complete joke!

One of the worst dating sites. Too many scammers, not proper mentoring. Risky with your information. Check Google before subscribing. In January 2018, eHarmony agreed to a $2.2 million settlement with California.

Extremely expensive subscription with very limited matches depending on location. Compatibility scores feel meaningless and do not reflect real attraction or connection. Customer service hides behind rigid policies, and basic actions like deleting your profile require contacting support. This platform feels outdated and not worth the cost.

Do not purchase anything from eHarmony! They force you to subscribe to a membership and you can't see any profiles until you do. Once I did, I swiped through maybe 10 profiles within my area and that was it. I was forced to pay over $160 and didn't have a single match. Absolute robbery and I'm going to do whatever I can to get refunded and totally trash their reputation, this shouldn't be legal

I had a dispute with eHarmony and removed my debit card information from the site until I could speak with someone about the charges and tried to cancel my account to no avail. Lo and behold they hit my account again. Do not give them any of your banking information. Even if you delete it and try and delete your account they will not delete your account and keep charging you. They must be saving your account information somewhere else.

I spent a month conversing with someone who I thought was my perfect match. As a 79 year old widow, I met someone I thought was 77. We emailed each other one to two times daily; lengthy emails. His was never anything but loving, informative, complimentary, sweet. His pictures were wonderful. He was on a business trip for three weeks, sent me photos of his plane ticket, of him at the airport, some of the business paperwork. He even called me a couple of times and we had a conversation. My one start is because he was nothing more than AI.

Absolute garbage. Science?! You spend the time to write a profile for nothing. They supply you with fake profiles so they have a pool of candidates. If they didn't supply you with fakes, there would be nothing to work with. Once you get dialed-in, you can spot the fake e-Baloney supply profiles in seconds. And then you have the huge amount of actual scammers that get through. Garbage, absolute garbage.

I’ve had nothing but trouble with this website. I’ll be fine for a week or two and then it won’t let me login. It doesn’t recognize my password anymore. I write to Customer Service then they say I have to verify with Picture again. Picture doesn’t work. It’s been a total nightmare. I do not recommend this website. I like the fact that they have personality tests, but the men I’m being matched with are not even what I’m looking for.

There was limited number of members despite despite being located in a big city - Miami Florida. There were no options I would be compatible with. I recognized this soon after signing up. Within hours I reached out and requested a refund. I was told I did not qualify and would still be charged the remaining four payments. Do not give them any of your money.

Absolute garbage. It used to be great! But after paying for a 2 year subscription, eHarmony overhauled the entire app and reduced it down to a swiping app. You must decide in the moment if you love the profile or never, ever see them again. There are other apps like this (which are way cheaper), which is why I went with eHarmony before the update. You used to be able to browse profiles, think about them, and come back to them. If I wanted a simple swiping app, there are many other cheaper alternatives that have way more active accounts.

It was ok at one time ….But it has gone DOWN significantly in quality from when I first used it. There are a lot of scam profiles that show up and not much of a selection of users. Even the way the app operates is kind of slow and awkward compared to other dating apps now. Worst of it all, it does an automatic renewal that can definitely take you off guard because it charges you for an entire year and they don’t even make it easy for you to unsubscribe. Not worth the money AT ALL! I’m completely done with this site!!!

I was automatically charged for an eHarmony subscription renewal without receiving any advance notification or reminder. I contacted eHarmony the very next day to cancel and request a refund and did not use the service after the charge. Despite the immediate outreach, the refund was denied. While future payments were waived, the initial charge was kept. Consumers should be aware of these billing practices before subscribing.

Was on for a year and had nothing but fake profiles and scammers. Only had brief communication with one woman in a year. eHarmony isn't even close to what it was 10 years ago. Overpriced and a scam. As the subscription was about to end they give you a 50% off offer to re-subscribe. I wouldn't re-subscribe if it was free.

Subscribed to Eharmony for 3 months and I found it sorely disappointing! The majority of matches (80%+-) resulted in scamming attempts and phishing! I’ve tried many dating apps and Eharmony is definitely the worst!

I signed up for 12 months. I have 10 people to choose from for a 50 km area. None of which I'm interested in. I have a 10 yr range of age. After 10 mins of signing up I sent a complaint and asked for cancellation and I'm being refused. Such a huge waste of money and a scam. They say “**” on profiles and clearly they are another nationality. So makes me come to think they are fake profiles.

Here is my experience with eHarmony: DO NO SIGN UP. I just paid $322.02 for a service I did not get. Money down the drain. They did not provide me with men that fit my criteria, especially not the age range. I complained, they ignored me. I immediately tried to get a refund. They said the state of Nevada was exempt from refunds. They do not have the gene pool to provide the male opportunities. As a result, they go far beyond the age range.

All the Eharmony profiles are defunct. They attract you with defunct profiles that do not exist, and charge you in full knowing they have almost no real profiles. Then when you write a profile they delete it if THEY don't like what you write about yourself. It's disgusting and useless. DO NOT WASTE YOUR MONEY!

Beware of this business. They offer a reasonable monthly price, but that reasonable price is given by locking you into a contract & claiming the reasonable monthly price was an alleged discount for what you signed up for in a subscription. Even if you cancel the subscription & don't use the service anymore, they still collect by reporting you to a collection agency in an attempt to ruin your credit & they're allowed to do this if you don't pay up. FRAUDULENT & PREDATORY BUSINESS is how they make the majority of their monies...

I now join the thousands of 1 star reviews, shame on me. The application/subscription process is very deceiving, buried in the small print I never saw was a clause that my subscription was non-refundable, that it was some sort of "premium" service not eligible for refunds, and another response from them that I lived in a state that they don't allow refunds. I was thinking I was signing up for 50% off for 6 months, but it was only for the first month. And if you make a mistake looking at a potential match you can never get it back, lazy customer service that won't help, but they say "Can't Help", oh please!!

eHarmony really scum, only weeks you’ve not paying the premium cost it charges automatically 12months contract, and treating you for government law complaint! Even if you're using it no option no giving out for you unless paying it! You cannot open your profile either unless you can pay first! How’s this company still open it and run this scum around this people? Need to look this! Not recommended to anyone! Customer service is horrible, no phone number and just computer responds and same answer you're looking for, no human!

Do not waste your money on this. Poor customer service. Super high prices. I tried to cancel within 24 hours and they won’t allow it. Terrible terms. Make sure you read the fine print. I got a hold of the site in less than 24 hours and they refuse to let me out of the contract so to me that speaks volumes, I would never again go to this site. Too many other options out there. And this was escalated to two different entities within this environment and my request for cancellation was declined. I have to pay for six months of service when I use this for less than 24 hours. So be aware again watch the fine print. I am not going to upload my receipt so my private data is out there.

There are so few users you really won't match with anyone. Empty. eHarmony will have maybe a dozen approx matches just based on location... (Match.com may have 200), if you filter by ANYTHING.. location... being basically active..., eharmony has 1-2 matches. Message them and well.. that's your $350. Then you msg them and they give you advice... expand your distance.. change what you want.. I mean come on... it's insulting I'm a single dad and have a good darn reason for a distance range of 50 miles.

I was a member for 6 days and built up a correspondence that looked promising with 5 people. Then eHarmony locked me out of my account and denied access. Despite making numerous and exhausting efforts to get my access back (I did not do anything wrong), I am still without access and it is approaching a week. This obviously torpedoed my relationships as I was perceived as either disinterested or a scammer. Absolutely horrible customer service run by bots. I would like to do a class action lawsuit.

Wow. They suck at 3 and a 1/2 weeks and everything they've asked me to do not one message. Anybody I sent messages to never answered. Run, even when I would send a message to a member, the next day. They were deleted or canceled. I had nobody send me a message. Say Goodbye. Please do no not waste your time or money.

I just paid $50 over for 6 month Eharmony premium membership with Unlimited messaging with your matches, View photos and Search near you. Now It's been a week past, there are super quiet, no likes, no visitors, no messages. When I search members, only few show up. It looks like the website is dead. I've been so surprise that for less than 60$ which was shown me the highest level membership for 6 month.... Very disappointed.

Don’t waste your money or time. I’ve tried eHarmony at least 3 different times in the last 15 years thinking perhaps that this time the dating app would live up to the hype. Hardly any matches near me and matches out of state seemed suspect. The algorithm just throws a lot of profiles at you and hopes one will match. A lot of upsell practices by offering to “boost your profile” and such by paying more money. Fast on taking your money, Slow on providing the services they advertise.

This product overall is poor. Lacks transparency, charges despite terminated service. Their mission is to build revenue, charge for add on service. It is not worth your money people. This product demonstrates a great case of fraud.

I’ve been on eHarmony since Sept 2025. A big mistake. I’m writing this review to alert others not to use this so-called dating site. After I completed my profile, etc. I received only a few so-called compatible profiles. Not one was within my profile area. Most were hundreds of miles away and not even close to matching my profile preferences. Since Sept I’ve received less than 15 profiles/matches! Most of those were fake or expired profiles. Shortly after I joined I received a message from eHarmony they’d only be sending one potential match at a time. Then eHarmony stopped sending any matches all together! They blocked me from looking at other profiles.

Despite completing my profile and maintaining reasonable search parameters with a wide radius, I was presented with virtually no matches at all. Not only were there no meaningful engagements, but the system did not even provide profiles for me to interact with — effectively rendering the service unusable. This is not simply a case of me not receiving a desirable match; it is a failure of the platform to provide access to any matches.

They make it impossible to cancel. I canceled auto renew six months ago. Despite that six months later, they took more money out of my account. I’ve written customer service several times and they have refused to give me my money back.

EHarmony ruined my life and all I worked for. I got paired up and matched with three candidates. Naive me was a lonesome guy so gave it a chance. I did an eight month meet and greet waiting period. Turned out the match they lined me up with was an abused secret alcoholic, weed user, and had a hidden mental instability with a profound hatred of men.... I got her in all kinds of military treatment programs. I became the easy nice guy target for her to vent her hatred. Until she finally shot at me and missed..Lots more, she went to jail many times...The makings of a terror movie. Now losing my home, savings, and health...Too old to restart.

I would not recommend -- I had a lot of hits but most turned out to be fake profiles & when I asked eHarmony for a refund they denied & said it doesn't align with their return policy. I was on the site for 5 weeks -- made no actual meaningful connections except for fake profiles trying to direct me to their Gmail or asking for my phone number -- live and learn. There goes 469$ for a 6 month membership which I have deleted my profile from-- What a joke-- Terrible site, service.

Anyone looking for real love is not going to find it on eHarmony. The one time of millions and millions of people that the tv advertisement you to say have gotten up and left and what you are left with on this platform is a bunch of scammers trying to uproot you from trying to get you off the platform right away in first message they send you. I paid for my subscription and this was the experience I had!

I have yet to find a way to delete my profile. Wanted to ride out the current 6 month and without notification they renewed. Was not even aware of the automatics renewal. Contacted on the day of the renewal and refused to refund the money. Once they have your profile it is impossible to get it taking down.

This was the worst experience I've ever had with an online company. EHarmony's only goal was to set up recurring charges on my credit card. I was never allowed access to the program, was never ever to contact anyone by phone. All they did was continuously charge my card. Match is a far better program.

If you value honesty, clarity, and basic respect for consumers, avoid this company at all costs. The experience feels like walking into a trap: unclear subscription terms, confusing installment billing, and customer service that refuses to acknowledge any wrongdoing. When I attempted to cancel, I discovered that what they advertise as a subscription is actually an installment loan disguised as a membership—a structure that is not explained clearly upfront.

Nothing but fake profiles. I wish I could get a refund but this is how the Eharmony does business. I had a lot of replies to my ad and they were deleted once Eharmony found out the posted profile was fake. Not one was a real person. Try Facebook dating. It's free and it works.

I’ve had eHarmony 2 years and I’ve had maybe 7 men contact me. Of that 4 were deleted by eharmony because of inappropriate conduct. About a month before my contract ended I stopped being able to search for matches myself.

DO NOT GET. They will tell you you're getting an offer for around $20 per month, but then when you check your bank account you find out they are charging you more than double what they said. After all, they told me around $20 per month but my bank statements show $53.40 per month. Also, there is no phone number to contact them. BIG WASTE OF MONEY!!!! If there was a negative review, I would give them a negative 15!!!!

eH changed the user's ability to scroll through matches in Nov. of 2025. Now we are forced to either send a like or delete the match. I suspect they did this because feedback showed high dissatisfaction among users due to low levels of communication between members, so the company responded by FORCING users to send likes to each other. I sent the company negative feedback to their Customer Service group and they replied by saying, "We don't care. We think this is better for users." Really? About one third of the female profiles are fake - spammers pos pics of 25 or 30 year old hot or seductive women saying they are 50. Not renewing membership.

The worst dating site. Can not even end your subscription when you're not satisfied. No notices. No one local. No communication. So either no one is on this site or???? Very bad experience with this!!!!

Do not subscribe to eHarmony. If you’re unhappy with the site there is no cancelation of your subscription after a short amount of time. You basically are stuck for 12 months paying for a shitty dating site.

The payment the process is very unclear. After joining, I canceled and turned off automatic renew. I was then charged $71. I emailed them. It was told that my account will not end till 2027 and I will continue to be charged.

If there is a way to give zero stars, I most definitely would. Eharmony has nothing but scammers and fakes on this app. Many of them were eventually banned by the company so obviously they recognize what they’re doing, but I after three months of being on it every day, I made no connection. Then unlike most reputable companies who send you an email about your contract being auto renewed, eHarmony does not. I had signed up for 3 months and to my surprise at 3 months the company auto renewed me for 12 more months with NO warning. 12 months, which is almost $1,000!!

Run from this company! It is more of a money grab than a dating service. They lock you in to a contract that you were obligated to pay for months and months, even if you are no longer using their worthless service. They do not care about finding matches. They just care about getting your credit card so they can auto bill you for nothing. If they really cared about their members, finding love, they would let them cancel their memberships once a match has been found. But eHarmony wants you to continue to pay for months and months, even when their service is no longer used and or needed.

This place is nothing but MONEY SCAMMERS!!! I applied for the free trial under eHarmony.com and was IMMEDIATELY charged $444. When I tried to cancel my membership, I had to reach out to them and they said they could only reimburse me with APPLE GIFT CARDS!!!! THEY ARE TOTAL SCAMMERS!!! Do not use this site!!!!

eHarmony are nothing but bunch of liars. They will look for opportunity to rip you off your money. It is a waste of money. They are horrible organizers. They don't know how to attract right of people as their clientele.

DO NOT USE! Use Match or Bumble. This is a SCAM in cost, they falsified a year's contract without ny knowledge and wouldn't refund my money. The website is not helpful and very limited. Worst experience ever!

Misleading on signing up and about the service, can't cancel, deny refund, absolute scam, fake profiles. Did not match according to your criterias, not even sure if it's real most of the time. Don't have option to try, free sign up but need to pay to see photos!

eHarmony changed the core browsing function without informing users. The new system forces you to ‘like’ or permanently remove every profile before you can view the next one, which creates pressure, reduces user control, and removes the ability to browse safely or thoughtfully. As a long-term free user who only subscribed after carefully reviewing how the site worked, this change happened suddenly and without any transparency. I’m currently making a formal complaint and won’t be giving up. The ACCC already has Federal Court action underway against eHarmony for issues relating to transparency, and this situation shows why.

This site sucks now. They have changed it so that you can only.see one potential match at a time. So you have no time to think about it- either delete them or contact them - that is the only option if you want to see if there is anyone else. Also- most of the people don't post photos. Sorry- not going there - there is something wrong if you are not comfortable enough to post a photo of yourself. Don't waste your money with eharmony - absolutely not worth it.

Been on it a month, have had very few views, the same matches everyday until I delete them, most are not active. Every new man that has joined in the past month, only 6 have been scammers, I talked to two that just happened to be out of the country in the military and wanted to move conversation off line almost immediately. Even if I open my requirements to accept anyone, I have few choices in my big city. I am a 60 year old woman and they matched me with an 18 year old boy in another state.

Would not recommend at all. Even after starting a relationship they continue to harass and say I have to continue to pay. So basically they still want to charge you well after you have found someone. And not once did I find a date using there services. They are nothing but a scam, taking advantage of someone by giving them false hope, never doing what they advertise. No help whatsoever! And actually threatened to send me to collections! Which shows all they care about is ripping customers off just to get their money! Wouldn’t give any stars if that was available!

This website is a scam. I had hopes that by paying for a dating site for my grandmother it would be an opportunity for her to safely meet others, however every single account that she interacted with was a scam. Within two weeks (even with me extensively monitoring and educating her on how to identify scams) she had lost $5,000 to a romance scammer. She became vulnerable to targeting from different scammers and her account became unusable. I still had to pay the remaining amount of money for an unusable account, so I paid $200 for my grandmother to lose $5,000. Customer service was terrible with handling my concerns as well.

I was tricked into a year contract where I was to pay over $500 in a four time plan. I thought I was just paying for a one time fee. I refused to pay them the other three payments and deleted the app. Then eharmony threaten to turn me over to collections. I ended up paying them the rest. Even though I paid in full, they would not reactivate my premium membership. Therefore, I paid $504.85 for a one month use of eHarmony.

Rip off company. All fake profiles. I was concerned about a female actually paying that much money. I went against my better judgment. Their model is to suck you dry the first time because no one would do this again. If only I had read the reviews before signing up. Expensive lesson learned. Somebody belongs in jail.

Complete waste of money. There are minimal matches and I wish I would have read the reviews before I signed up. Absolutely no activity for over a week. I get more action on the free Facebook date site.

eHarmony’s customer service is deceptive and exploitative. In October 2024, I purchased a 12‑month membership billed in four payments. At the beginning of 2025, due to a medical situation, I requested that no further charges be made. Their representative confirmed in writing: “As per your request, I confirm that the payment has been successfully completed, and no further charges will be incurred.” Despite this written assurance, eHarmony continued billing me and refused refunds. When I asked for escalation, they ignored the request. They also disregarded what another agent had previously confirmed to me in writing earlier this year about my account. To make matters worse, the bank account number they use for billing does not work when attempting to resolve disputes directly.

eHarmony is a complete scam. After answering all of the background questions, uploading several photos, and writing several lengthy essays, I discovered that there are very few matches available in my area (Phoenix, AZ) on eHarmony. Suggested matches are either for women who have ZERO sex appeal whatsoever or are just not interesting/intriguing enough to send a message to. Once you remove a member profile from your suggested matches, you will no longer be able to access that profile ever again. Numerous fraudulent profiles exist on the website. After communicating with a couple of profiles that turned out to be frauds, I now just assume that all suggested profiles are fake. The daily "Your Profile has a Like!!!" emails that I receive from eHarmony are always for profiles that have been removed from the website after you click on the link.

I was not able to view anyone on the site prior to being forced into a 6 month (shortest available) membership. My "matches" were few with very few meeting the criteria I selected. One was actually in Canada (I live in NJ). The distance radius I set wasn't applied, nor were other attributes for potential matches. Half of the profiles were incomplete. There is no customer service to speak of. Don't waste your money!!

In my opinion, this service is not worth the cost. I paid about $550 for a 12‑month membership, and based on my experience, the quality of the matches was very disappointing. There seemed to be no real concern for compatibility. It felt like any and all members were simply thrown my way. To make matters worse, the membership cannot be canceled, and refunds are not offered.

Eharmony has a lot of good features, but you can not get a hold of a real person and they kind of hide their renewal policy and keep wanting to take money out of my account. I have talked to friends who have had this problem, but I did find love which is good.

OVERpriced. I stumbled upon a "deal." Little did I know that $29.99/month was 4 payments of $164 for 2 years - locked in. It's up to the individuals to respond, I get that, but $650+ is no way to introduce someone. It's not that I'm cheap, it's the way that it was presented - false advertising in my opinion. Perhaps people have had luck, but after the first $320 and little to know response, what am I paying for?

Eharmony is not a good dating site. I don't care how much they claim to be the best and responsible for marriages. All I have gotten on there is fake profiles. No one honest and trustworthy. And if you tell them this and want a refund or want to stop payments towards a subscription they won't let you do it. They will still make you pay if you are satisfied or not! It's a rip off. I would never recommend anyone to join. Do yourself a favor and stay away! Do not join. Because you will be sorry later. They are terrible!

I was on the website and I decided to join and they offered a special deal including three days free so I took a six month membership. After less than one hour, I realized this wasn’t for me and wrote customer service to cancel and refund my money. They said I signed a six month contract and I was responsible and I was not allowed.

The site is not worth the or time. I found that most matches were blocked. So, I tried to cancel and the customer service is very bad. Willing to cancel but still want fee not worth it what a joke, would not recommend to anyone.

Absolutely horrendous service. It's probably ten women to every one male and they try to get you roped into some automatic renewal. And then if you don't pay them, they send your number to collections, even though you don't use the service anymore. If you didn't unclick the box to end subscription, they send you to collections. Piece of garbage nonfriendly to consumer service. You have been warned. If you do not take every step possible to cancel your subscription, you are going to pay them for a full another year or go to collections. I would give it a negative forty rating if I could!

They are telling me I clicked on a 400 membership and will not even work with me to lower this price. I cancelled in 7 days, 3 is their policy, don’t even go on the app, it will cost you dearly and don’t click on anything. I hope everyone sees this review.

I understand that this website is about making money but they are no different than the scammers who feed on the lonely hearts. If you are looking to get screwed out of at least $350 go ahead and join and you will see how difficult it is not only to navigate the site but to try and get your money back within 10 hours of joining because you realize that you just got screwed.

I purchased a 6 month membership to eHarmony and over the ensuing 6 months I received 4 referrals, 3 in the first month and 1 in the 5th month. At expiration they automatically renewed my membership for a year and charged my credit card on record despite my having directed them to cancel my membership. I filed a complaint with my credit card company which went nowhere. I have never dealt with a more disreputable company. Buyer beware!!!

I am into a one year subscription. I have communicated with two ladies and have dated one numerous times. Then I noticed that after reaching out to eleven more ladies, that their profiles disappeared. I can make & take rejection, but this seemed odd. I met my wife on a dating service in 1980. I met and dated dozens of women. Something seems wrong this time. Are these women real? I checked online for reviews... A lot of bad reviews. Other services are also bad.

Total waste of money. They make it look like there are people in your area. Then you pay for the subscription just to find guess what there's nobody in your area. Total scam and not fair. False advertising for sure.

I joined because of the claim that eHarmony was #1 with millions of subscribers. In Miami my matches were extremely limited. This was a waste of money and they are not required to be legit because the money is non refundable. Therefore, they scam you to join and don’t deliver a service. The scam starts from inception. Shame on them for offering a service that they have no intentions to provide.

John 66 is a ** male on his profile. When I called him he had a ** accent. We were suppose to have a phone call tonight. He never answered. It went to voicemail. I believe it is a fake profile put online.

Absolutely horrible. They hide behind state laws for refunds! The matches for me were less than 20 people! It took me one day to figure this out. When I asked for a refund they said no and told me to expand my search criteria! EHARMONY IS A RIP OFF!!!

Experience five fake accounts of 'catfishing' me consecutively. Reported to eHarmony immediately & asked to terminate my account. eHarmony advised that they could not terminate my account & would not refund the balance. Not even a portion. I find this unacceptable & a personal breach of my privacy. Buyer beware of these less than acceptable ways they treat customers. This company is a SCAM & not safe for your privacy!

Do not use E-Harmony!!! They do not have a manned Customer Service Department or a phone number for questions about your account. Once they get your money, they cease to have contact with you after about a month of being a member. E-Harmony is a Total waste of money!!! They do not answer questions about your account. They take your money, fail to give compatible matches, and will NOT REFUND your money!!! On a scale of 1-10, They get a ZERO!!!

Horrible! The only women I received were scammers. The first two weeks I was receiving about 5+ scammers a day. After two weeks it dropped to about 3 a week. I literally became their scammer police dept. I asked for a refund with in the first week and they said they couldn’t. Even though they could see all the scammer information I sent them!

Expensive. No success for me. I thought it would be a lot better. I don’t think I’ll waste money on a dating app again. Maybe they were better before not sure. Definitely overpriced. Now I understand all the negative reviews.

So disappointed. They traumatize you with NO RELEASE FOR TWO years and have NO members to even choose from. Many fake profiles. If you were to meet someone, you still have to pay for TWO years. No way out.

Eharmony is the worst dating website I've ever seen. You answered all those questions, no matches and when they sent you matches the people look they never taken a shower. Don't waste your money and sign up for this.

Unless you live in a LARGE metropolitan area there are too few actual and REAL match opportunities. The website is loaded with fake profiles and scammers. You can do better on Facebook dating for free. Save yourself the aggravation and longer elsewhere for a dating website.

eHarmony is a complete scam in my experience. They advertise a service that’s supposed to be about “compatibility,” but the matches were low-quality, uninspiring, and nothing like what they promise. That was disappointing enough — but what really shocked me was how they handled my cancellation. By law in Massachusetts (and many other states), there’s a three-day cooling-off period to cancel and receive a refund. I exercised that right within the legal timeframe, yet eHarmony flat-out refused to honor it. Instead, they stalled, dragged out communication, and kept my account live against my wishes. This isn’t just bad customer service — it’s unlawful.

If I could give a zero I would. I have tried over and over and over to cancel my subscription and get a run around over and over again. The contact customer service button sends you to the page you left to contact customer service. And again and again

This dating site called eHarmony is a total ripoff. It's a Fraud. Don't bother wasting your money. Their profiles are Fake and You get nothing but scammers contacting you from other states. Funny these women are all 56 years old that are the scammers. I sent over 50 greetings and Not one wrote back anything.!!!! This place should be investigated by the BBB.

Oddly, before I actually finished my profile, I decided to stop, didn't continue, and STILL got an email (or notice) from them saying this person had seen my profile - but I didn't finish my profile, which is suspect. It sounds like they put my profile up without my permission. I also found their questions and only options for responses in their questionnaire odd, and much of the time the prompted possible answers didn't include anything I could click on that provided an accurate response. So it just didn't feel right to me. (Perhaps the questionnaire is outdated these days?) I didn't pay to subscribe and based on the kind of odd matching questionnaire I checked reviews more closely and obviously there's an issue there. Wish I had better feedback.

I signed up in hopes of giving the site a chance. They took my payment but I could never sign on. They sent over 10 passcodes but none worked. Not only did they state they wouldn’t refund my $59 membership fee, they said I was responsible for the remaining part of the contract. Do yourself a favor and don’t sign up at all.

EHarmony is just as bad as Match and Plenty of Fish. I had a multitude of scammers and fake profiles. Also, there were never any men in my age group nor anyone who lived close to me. I asked to have my account deleted prior to the end of my subscription. They REFUSED to stop what was left of my payment and charged my credit card for two more months even though I had my account deleted. Beware of their poor site and business tactics.

I paid for a subscription on eHarmony, but was not allowed to log in. I tried many times, many different ways and I contacted the chat for support twice. They were not able to help me. I got disconnected once. I then asked for my account to be closed and my money refunded because I was never able to log in and use it. This was just over two days. I contacted the Better Business Bureau and explained everything that I either wanted my money returned or to give me access to the site that I’ve already paid for, they refused. I’m so disappointed in their customer service. It was a lot of money for a six-month subscription and I can’t even use it but now I have to pay for it. Do not use this dating site!

I tried to cancel on multiple occasions. I tried to call to find out how to cancel. After getting nowhere... My cc was charged for a new subscription. I fought it with my cc company and lost. It got paid. Then I tried to reach out again to close this account. Can't talk to a human... I had not logged on since 2023, as well. So I got a new cc card so they couldn't charge it. Long story short, they sent me to collections, for a service I never used since 2023!

I created my profile using Apple ID, which is tied to my Gmail account. When being authenticated, it requested my associated email account. I never received the authentication code. When I tried to reach out to customer service, six different times, I provided everything they requested to authenticate me and with every attempt, was told they couldn’t authenticate my email address.

Disgusted in their lack of concern when I found multiple scammers using very similar profiles, no pic. All chefs!!! I screenshot these and sent them to the support team. I only used the site a week and they cared about is finding every loophole not to cancel my monthly fee!!!!

This is the biggest disappointment, waste of time and money. They make you sign up for a minimum of 6 months. They must get very few new members because they show me the same people day after day. I have contacted them multiple times about fraudulent profiles and they have sent me multiple emails about members who have been terminated. 40% of the people who have contacted me were fake profiles. I've even encountered profiles that had been duplicated with same picture but different name and location. I have complained multiple times and not gotten a response from them. They must not do any kind of checking before they post someone on their site, there needs to be some kind of authentication The worst dating site ever, do NOT join!

What a complete scam. 95% of the women on my eHarmony were blocked for scam activity. It's worse than Robocalls. I thought this site would be different because you pay more and its name has been around for a while. It's not different. It's just another way for scammers to get your information period. Very very disappointed. Tried to cancel my subscription but of course they have their bases covered there as well. It's impossible. Good luck to all.

Horrible experience on eHarmony. They have very few legitimate members and recommend people hundreds of miles away. Most profiles are fake. They have terrible customer service as well. When I contacted them to complain and ask for a refund, they led me on like it was possible to get a refund, but in the end refused. Don't waste your money.

eHarmony is the worse dating site ever, they won't let you cancel any time you want regardless of which membership you choose. eHarmony is a complete rip off and fraud. All they are interested in is money. When you try to cancel they tell you can't you tell you that you have to keep paying until your plan is up, whereas other dating allow you to cancel at any time regardless of membership you have. So if anyone wants to join a dating site do not choose eHarmony. They are a fraud, scam, and rip off.

I lost my husband unexpectedly three years ago. Recently I finally found myself mostly recovered from the trauma and decided to try my luck. I registered for eHarmony and thought by paying for the service I could avoid the scammers. Oh my, I was on the app for three days and tried to talk to three people and all of them were scammers. EHarmony blocked the first person I talked to. I guess they figured out the person was a scammer. Then the second and third person I figured out myself that they were all scammers. I totally lost my interest in trying this app. I complained to them, of course they didn’t want to give my money back.

Limited selection of potential dates. Actually none. I thought it was a more premium dating site but it is not. Customer service in a word sucks. It is not there, you can't contact them. Lot of scammers or creepy people.

What a scam! In two months, I received 2 matches and they both had to be blocked. The company does nothing, you write customer service and you receive bot responses. I live in a city of 9 million and I get no likes or responses. And 60% of the matches have no photos??!! DO NOT enroll in this scam.

I agree with the other posters. This site has now become a scam itself. The fees are extremely high for the services they provide. Their tactics of getting you to sign up for their most expensive service options are questionable. They try to lure you to sign up for their service or renew by sending you emails that someone is interested in you. Then you find out that the person is a scam or the person never replies back. When I was a paying member, I rarely heard from them. As soon as my membership expired, I got daily emails that someone "liked" me. Of course, at that point, I did not have the ability to respond to the person because I was no longer a paying member.

Total waste of money. Very few eligible men within 60 minutes. 40% are scammers. 59% are not date-worthy (don't know how to post a picture - or afraid to; post a horrible photo - so not tech savvy; photo and/or description patently unappealing, etc.). Remaining 1% that may have potential don't respond. What a waste of time and money.

They are threatening to send me to collections for not being able to pay the remainder of the year. I was only in it for one month. That is wild that they do not clearly communicate that you are on the hook for a whole year. I may have to get my lawyer involved.

Avoid at all costs! And it will cost you. I narrowly escaped pressing that last button to join when I noticed the billing terms had changed. I had picked a 9.99 for the first month (supposedly 50% off) and then 19.99 for every other month for two years. I went to the end after putting in my billing information and I saw that they wanted to charge 400 some dollars in four separate payments of 100 something each so it was nothing like what they had advertised and if you Google crooked eHarmony billing practices, they’ll be lots of examples there.

eHarmony use to be something good, now-a-days it full of scammers. Honestly 1 in every 20 I received matches with were trying to lead me off the website and onto another one. I have contacted customer services three times in just one week, never did they reply. I reported over 40 scammers, received email notifications days later that the person was removed from their website. I tired to get a refund, though never did I get a response. Piss poor business practices and what a waste of money. Awful!

Please don’t use as more than 80% of profiles are fake and the platform continues suggest them. Really poor platform to identify fake profiles. Little to no response from customer support. Tried to reason with them to have the charge refunded and continued to receive no customer support. Only thing they care about is collecting fees.

Horrible experience!! Emailed me every day 3x times a day until the money came out of my bank then nothing. Customer service is non existent and they just scam people. Recommended from a friend and once she realized how scammy this company is she said she will never recommend this company again. An absolute nightmare that just takes people's hard earned money for nothing in return. I will be reporting this company to the BBB.

Never never I mean never use this app. It's supposed to be a dating app but gives very limited dating options. Canceling is impossible. The fine print traps you in their payment method. There is no escape. Literally had to cancel my credit card and dispute transaction to get out of it. The site sucks to say the least. Spend hundreds on 10 matches and made it one message with two people.. booo. I'd rather use Facebook dating. Is free. People are real and local. Never again will I touch eHarmony.

This site claims to "Match" you with folks who share your same values. Yet I received numerous "matches" from members who have no pictures, no answered questions. How is compatibility measured when members have no information???? Also get messages from the wrong sex. There is NO appropriate system to screen lewd and creepy comments. This is NOT a safe site. I have documented and sent numerous messages and have gone back and forth with the safety personnel without any rectification. Outrageous fees for a scam of a site. Don't fall for it.

Was contacted by 2 different sexual predators. I have been trying unsuccessfully to cancel my subscription. They actually charge you $5 to cancel! Use any other dating APP EXCEPT this one. Stay clear of eHarmony folks.

Very limited selection, most very far from me. The prices auto renew and are ridiculously high. No refunds. Customer service did not care I found someone through a different service in just a few weeks and wanted to cancel. They're all about the money.

Don’t waste your money. I paid 700 for this service. I paid for two years and now they want a year later more money??? The first week I met someone he did not look like his photos and we were not compatible. Then I went several months with no interest. Two scammers contacted me. I decided to cancel my auto renewal. I feel eHarmony doesn’t care anymore. Just taking money from people. I want to warn people it doesn’t work. I am an attractive older woman business owner, and I had a great profile. It doesn’t matter. They’re not doing their job in trying to match people. This is not a quality or well run business.

Terrible experience with E-shamony. The site is completely infiltrated with bots, phishers and scammers. The few "people" you do "connect" with are blocked from the site for "suspicious activity." A total money grab locking consumers into long-term subscriptions, paying for nothing but frustration. Zero stars.

I signed up for a 12-month premium membership with eHarmony, expecting to find meaningful connections. As a 67-year-old who is healthy, wealthy, and still active, I thought this service would be a great way to meet someone special. However, after two weeks of using the platform, I’ve been incredibly disappointed. First, I received only four matches in that time, which was far below the 4-5 matches I had hoped for on a weekly basis. Of those four, two were clearly scams—one was a catfishing attempt and the other felt suspicious and disingenuous. The remaining two matches were from people I had absolutely no interest in. This is not what I expected from a platform that claims to use a “scientifically-backed” compatibility matching system.

EHarmony is the worst dating app out there! I believe many of the profiles are fake or old, no longer active. They make it impossible to match with anyone. When you do match with someone, they immediately block the user so that they can extort money from them. This company does not care about people. They only care about making money. There are so many better dating apps out there, avoid this one for sure. Additionally, they make it very difficult to cancel the membership. They lock you into a membership and if you try to get out, it is like indentured servitude. Horrible company! Why do companies like this exist in our current times.

Eharmony is a total scam. Charges your account but has very few profiles to see. IF someone contacts you it is usually a scammer. Waste of money. If you match with someone that shares anything or ask anything, they get blocked and removed. This site is a total joke.

100% scam. Not one date from my age group. Our Time app and Facebook Dating many responses. Only responses I have got from eHarmony was from people WAY outside my dating area. Really. Don't waste 500 dollars. I will he disputing my final payment because of lack of service

I have used various dating sites, and this was the absolute worst. I received two likes in three weeks, and one of the likes told me that my profile was incomplete and had a letter attached with safety concerns. There is no one to talk to on the phone and they will not allow me to cancel my subscription.

Wanted to cancel the first hour of having the app. You are stuck paying 6 months though it says you can cancel anytime. Compared to other apps, there is not much to choose or look at. DON'T USE THIS APP.

1. Extremely difficult to cancel subscription. Poor customer service; can only e-mail or chat. Chat seemed like AI and took extensive time and unnecessary conversation trying to convince me to not cancel my subscription. Very cumbersome and frustrating. Took two tries to get cancellation. First time refused and I would not have been successful the second time if I hadn’t made up my mind to do whatever it took. I had to repeat my clear request several times and then ask to confirm that they would not continue to auto bill me for services, also several times. They were evasive in their answers and it was clear that they would cancel the subscription but continue to auto bill. Very poor business practice and very disappointing. I no longer find them reputable and would strongly caution others not to use the site.

This review is not based on whether I connected with someone or not, rather regarding the functionality and value-added. Conceptually keeping you on the hook for a long term subscription is realistic when in search of a partner. However, even with extended mile radius, the cost and length of membership is fully inconsistent with the number of profiles available. e-harmony should have enough confidence in their business model to allow an opt out and partial refund after 6 months or the 1st year. There are frequent bogus profiles, which makes one wonder why the company does not do a better job with security. Individuals with no profile picture are prevalent. Should require a a profile picure + an additional picture.

I have tried many online dating sites. I thought this one would be different. I have met the most possessive and unstable people on here. I contacted Eharmony customer service about men that I met and the horrible experience that I had. No one ever contacted me. I asked for a refund. No one ever contacted me. I thought the quality of people and number of people on my area would be better. This is the biggest rip off of all dating websites. Do not join!!!

Don’t waste your money with eHarmony; it is the worst dating dating site. If there was a zero I would give it one. 90% of the messages I received are fake/fraudulent profiles. These profiles have the photo of beautiful women and contain the alleged person’s phone number and/or email. Then they ask you to contact them because is their last day on the site. At first, I use to report it to eHarmony but after a while it became unbearable. I sent emails to eHarmony complaining about the issue; I am still waiting for their response. Last week I opened one of these messages and within seconds I received a fraud-alert from my credit card company asking if I had approved a purchase made from China. I can’t prove that my CC info was stolen by opening the message but the timing is very suspicious.

Eharmony is absolutely the worst singles site out there. They allow free access to scammers and that is all I ever got was scammers asking me for my phone number and/or email address. I live in the Denver Metro area and you would think that there would be at least some eligible females out there but Eharmony charges so much money for a membership. I don’t blame anybody for not joining. It was my mistake to join in the first place. I should’ve read the reviews.

eHarmony is no different then all the others. I know I'm not the best looking man but when I do have someone interested and I reply there either catfishing by using someone else's profile pic. Or they try to use your loneliness as a tool to try to extort money from you. I don't know what kind of filter they use to insure it's the correct person with there profile pic but from where I sit all eHarmony is about is getting your hard earned money because you're looking for your happy ending.

Started a 6 month subscription in July. 2 weeks later still wasn't able to use the site. Had trouble signing into my online account. A security code was sent to me. Never got it. Asked for another... nothing... another nothing. Then was told to use the app. Which I didn't have. Downloaded it. Set everything up... and again couldn't do anything because I don't have an account online. So after more emails.. chats with tech support. I have given up. Called my bank this morning. Yes.. I can call my bank but not Eharmony. No phone number listed.

There are very few men on this site that are true followers of Jesus Christ let alone in my age group. They are much more expensive than other dating sites and you don't get much for your money. Unfortunately, I signed up for one year thinking I got a great deal. When I tried canceling, the cancellation period had already passed by 2 days. I told them I was not happy with their service and wanted a partial refund, which of course was denied. I have been a member since June 22nd 2025 and not getting anything out of this at all. Go to Christian Cafe. They give you a free account for about one week. I received several likes right after signing up and most of them were actual Christ followers.

They create fake accounts to make money off of us. It's horrible. With a paid monthly membership you only get so many likes and ways to message someone but they never respond. Then, when you run out of likes and messages, you suddenly get the fake accounts messaging you to try and get you to pay more per month. This dating app needs to be shut down.

This site stinks. If I could give it a lower score I would. May have been cream of crop at one time. But now it's just a scammer fest. I report about 5-10 scammers a day that violate the no contact number in their profile. Scammers have gotten smart and will wait till they message you or respond back to ask for your number or send a contact info unsolicited. They have rejected multiple profile changes I have made WITH NO EXPLANATION! at a drop of a dime, yet freely approve profiles that violate their top 2 rules! I don't know who is legit or not anymore.. No verification process to know either like other programs.

Run from this company! Tried to sign up for a year but charged me for 2. Tried to correct/cancel within 1 hour but they refused to help. Worst customer service I have ever seen! The few hours I was on the site there seemed to be very few matches and the profiles I saw appeared to be scammers or fake. Deleted my profile and ran from this company. Unfortunately I’m still paying.

I wish I could leave 0 stars. They have very limited amounts of people available unless you want to drive for hours, they have terrible customer service, and I wasn't allowed to cancel or pause my membership. I attempted to talk to them about my issues and I was met with rude customer service that ended up threatening me instead of working with me. TERRIBLE.

I purchased a membership to eHarmony. I used it for about a week or so. Then for no reason and with no explanation and no refund my account was canceled. I didn’t want it canceled and I tried to contact Customer Service many times over a period of weeks to get the problem resolved, but they would not respond, so I called American Express and they processed a refund to my credit card. Shortly after that eHarmony restored my account, but I had deleted the app and all the emails they sent afterwards. Now they have turned my account over for collections. This has been a terrible experience.

This platform is a scam and very outdated in concept. The prohibitive cost keeps the user selection very small so you are paying more for less quantity and quality of matches. You cannot get out of an existing agreement so you pay, discover the service is worthless and then are just stuck with it.

EHarmony is a partner with many sites. Do a search. The same pictures are on other sites. AI-generated responses may be responding when you receive no responses to keep you hanging on. You will discover as on all their subsidiary partner sites, it is a scam.

I am a very fit and attractive 66 year old female. In one month I have had only a handful of matches and none would even respond to my likes. I can only surmise that either 1) there are very few men in San Antonio that use EH, 2) the scant matches want a younger woman, 3) EH match system is messed up or 4) EH itself is a scam. One thing is for sure, once you sign up there is no getting out even if unsatisfied. Wasted $$. I call eHarmony a total scam.

I've tried several dating apps, both in free versions and paid versions, and eHarmony is the worst, even before you look at their paid pricing, which adds insult to injury. Almost every contact via eHarmony comes across as a scam. Nobody wants to use the eHarmony platform to communicate; they all want to immediately switch to texting or emailing. Even on their profile the "members" list their "gee male" address (which is how they mask it from the eHarmony filters).

This was the worst purchase I have ever made. There are no actual people using eHarmony and I'm pretty sure bots are the only thing available to contact about any issues you may encounter. 100% of the accounts I came into contact with were all scammers wanting to get personal information and money from people. That is all it is and nothing more. This is not an exaggeration. I also purchased a 6 month plan and immediately went to cancel my renewal and they moved my account out to one year and there is nothing I can do about it but report fraudulent activity and monitor my account for nefarious charges. Eharmony needs to be shut down for good.

Since joining Eharmony, I get interested party communication, & then it's removed, by the company (*within minutes) 99% of the time, IMO. Your female options are pathetically scarce, & if you did not send out these "unavailable" females, you'd have zero activity. I have reached out a couple times & requested a refund & pull my profile/refund my money. I dread the next 5 months, your sight & options are pitiful. I get "profile removed" from all but a couple "real" parties, EVERY SINGLE DAY, & that is totally unrealistic. I'm writing you this one last time, before I flood your sights reviews & report you to the BBB, & anybody else that will listen. I have written before, with no response... This would be a good thing to respond too. Feel free to reach out to me, if you do not understand any part of this correspondence.

I have found eHarmony to be a big disappointment and a rip off. I have found this dating site to be a troll for predators. It is hard to tell who is real and who is scamming you from some town in Nigeria. It was a mistake for me and I'm paying for it the next 3 months. People don't allow a company to take advantage of you because you're lonely. They know how to reel you in. Don't let yourself get stuck in this dating site like I am.

What a waste of $$! Quick to take your money with zero results! I had better luck with Facebook Dating which is free!. Would not recommend. Go to Match.com or Facebook. How is the company still in business?

I signed up for a 6 month plan with eHarmony in August 2024 and agreed to 3 monthly payments. The dating service was subpar in that very few subscribers in my area. Anyhow, I did not utilize the service beyond a few weeks and nearly 1 year later was charged 148.20. Contacted eHarmony and they declined to reverse the charge, not to mention no live person to speak to. They have unethical business practices, have been sued multiple times and it is beyond me how they have gotten away with this for so long. Do not trust them!

I signed up for eHarmony on the morning of July 30, 2025, believing I was joining a platform built for real connection. I lost my wife nearly 5 years ago, and after taking time to heal, I finally opened my heart again — and put my money into a service I thought was built for people like me. Within hours of subscribing, I discovered what eHarmony conveniently hides from new users: unless the other person is also a paid member, they cannot even read or respond to your messages. So what are you really paying for? A silent room full of strangers who can’t talk back — unless they also decide to shell out money. This was not disclosed clearly anywhere before I paid. That’s not a dating platform — it’s a paywall trap.

Most profiles are fake and you are constantly having to report them. Most people don’t actually use eHarmony. Contract terms are long and expensive. Of the multiple sites I’ve used, eharmony is by far the bottom of the barrel. Wouldn’t recommend to anyone

This is the worst site ever!!! 😡The same 6 men over and over again… No new prospects in almost a year. A 100% total waist of my time and money 🙄. $140.00 later and zero dates. I did the quiz and followed all of the tips and absolutely nothing…. What a joke of a site that basically promise a match. Total BS!

Terrible experience. I was messaging with one guy who didn't want to meet and only wanted to 'message for a while'; his profile was removed quickly after. I updated my profile with wording like 'too many fakes and AI'. Then I started receiving likes from guys who quoted the exact same thing that I said (copy and paste? AI?). Will not recommend or ever use again.

Nothing but fake profiles and eHarmony does nothing about it. Pretty bad when I can spot a fake profile without even reading it and eharmony lets these people on day in and day out. I would say 95% of the profiles were fake.

Absolutely probably the worst one out of the bunch for fake profiles and accounts. I would say half or more likes I get are fake and you will be working for them reporting these profiles. “Unsafe” website that charges way too much money for basically to get you scammed. What a shame to take someone’s money and allow criminals to take advantage of people trying to find love.

The absolute worst money decision I've made in long time. Paid almost $600 for 1 12 month subscription which was the minimum subscription length. I've signed up about 2 weeks ago and they have shown me maybe 8 profiles to look at and I live in a city with more than 8 mil peeps! Apparently they don't have many subscribers! What a total waste of my hard earned money, 100% regrets for signing up on eHarmony!!!!

A pitiful dating site which is only exceeded by its horrible customer service. The women are bots on the site. Forget trying to leave. This scam keeps charging you even after you’ve written letters saying I quit the service. Finally I cancelled my credit card only to have them send me to a collection agency. Pitiful. Seriously. Go somewhere else.

I do not recommend it to anyone. The quality is low despite the high cost. The filtering does not work properly, and most of the users either do not have a photo or have deleted profiles. Customer care is awful. They do not respond, and only an automated system replies.

Was completely scammed out of $500 for an auto-renewal practice that is only in place to catch people who forget they subscribe. 0/100. You’re better off just burning the money you would use on this site.

The most worst site I have ever encountered with, customer service is complete crap. They refused to give a refund, even upon explaining to them that there is NO people on their site. I personally think that it’s so expensive that there’s so little people on here. No one wants to pay that kind of money for a site. It’s super expensive, and they also tell you that if you don’t cancel your subscription that it will be 658.00 for the year that they will automatically charge. The WORST site to ever get on!!! People DON'T try this crap site. You won’t find love here and SO many of their reviews are fake on other sources. They have 1 star out of 3000+ reviews.

I think this website is not really site that do what they said they do, it’s fake. It’s waste of money, they won’t allow you to cancel, they keep go to your account and take money like its own piggybank.

I bought for the first time and signed up for a year thinking it was a good site. From the beginning barely any profiles and almost all with no pics. Customer service said I was picky. All I filled out was up to 100 km and 50-60 yrs. I'm in Toronto. Any other site has pics as it's required. Of course I'm paying until Dec. and my acct. is deleted. My fault I trusted but hope others read. Horrible experience that's costly.

Eharmony is not worth the money you pay, they constantly delete matches due to violation of terms, and after six months didn't make a single contact, or find someone to date. Save your money! You will be doing yourself a favor

Zero stars. I dated and married one of my matches from eHarmony. It was one of the worse experiences of my life. He turned out to be a match with bad intentions. I did not find out that he has bad intentions until we got married. Had I known that he had bad intentions, I would have never continued to date him and marry him. Eharmony need to screen their matches more thoroughly because I believe that they do not screen their matches at all. I would never date anyone from any dating services. For me, my personal experience, it is much safer to have a friend set me up on a date or a family member set me up on a date. For me, my personal experience, I will never use a dating service to date someone or to marry someone. This is my experience that I am sharing with everyone, everyone on dating services has different experiences - good and bad. My experience has been bad.

I noticed most recent negative one star reviews are June and July of 2025. Unfortunately, I'm one of the victim of this site who signed up just in June. Not sure where located the customer service of eHarmony. But either they are not exist or do not do their work. There were some of the likes in the first few weeks. That was it. Since then none of the interest lowering my already on the bottom self esteem. I sent numerous emails to the customer service and no response was received. Please, read all of the reviews on this site before you sign up. Each of the review is true, unfortunately. I have a suggestion to make a petition and sue eHarmony for negligence and money extortion.

I purchased a one time 6 months to try it, never used it and then was charged 3 times more of automatic renewal for 12 month. They charged me more than initially purchased. It's a complete SCAM. I do not recommend at all.

eHarmony is a waste of money. It is very expensive membership that is difficult to get out of. I was getting about 5 to 10 fake profiles every day of individuals that would get blocked almost immediately upon getting matched. They would request contact numbers or send email addresses on the initial message and they were almost always fake and would get blocked fairly quick for violating policy. There are very few real profiles that I was able to get matched with and if they are not paying subscribers then they don't have a way to contact you anyway.

I don’t even want to give any star. Don’t use them. I don’t recommend them at all. Most of members don’t have profile pictures. If you find a good one, it most likely is a scammer. I met a guy on the site. He told me that all messages he got were mostly naked pictures or catfish messages. I met a man who scammed me I deleted my account before my contract was over. But I realized the deleting my account doesn’t mean that I canceled my subscription. I explained them three days after my account was renewed. But no luck. They made me pay $600 for my deleted account. I don’t want to anyone to go through what I went through. Bumble or Hinge is my recommendation. I met my BF through Hinge. I met a couple of good men on Bumble. I only had the worst experience on eHarmony.

eHarmony is awful. I have been a paid member on eHarmony for almost a year and 99.9 percent of the women that contact me do so to get me to use another service to see video of them. Porn I assume. eHarmony is a complete waste of money. Recently they pulled a portion of my that simply stated that if you are a scammer do not contact me, I am not interested. That portion of my profile ran for months and then suddenly they pulled it. I don't want to waste my time in polite conversation with people that are just trying to sell their internet prostitution services.

Horrible rip-off. I signed up for a 6-month trial period, and used it for maybe 2 weeks before I knew it was worthless, and I couldn't continue. But unbeknownst to me, my state of Utah doesn't require eHarmony to warn me before they renew. They charged me $550, and absolutely would not refund me and let me refund it 2-minutes later, as if the money was already spent. Lost $550. Worst company ever, do not do business with them.

I have never done online dating before and I will never do it again! Eharmony is a complete joke! They are just about the money! I have been on here for a year and never met a woman in person! Catfish, Scammers etc. and on top of that, they charge you for reaching out to a scammer! Just a complete joke! Ladies & Gentlemen, stay away, it's not worth your time and definitely not worth the money! And the customer service, OMG even worse, can't talk to anyone, just stay away. Trust me, absolutely waste of money!

Bad! I wish I would have read the thousands of other reviews before subscribing. I can’t believe it’s legal for them to continue charging my account. I’ll have to delete my credit card. Customer service consists of a rude-bot army.

If you are considering a dating site eHarmony is NOT it! This site is overpriced and the people they present are NOT EVEN CLOSE to what I would consider for a mate. It's definitely not a place for BIPOC - In the 2 months I have been on the site (at a ridiculously HIGH monthly rate), I have not received ONE message. Nor have I received ONE response to messages I have sent. If my ego was fragile, I would consider myself worthless and unattractive. However, I know neither of those scenarios are correct, therefore, I deduce - this site SUCKS. Don't waste your money. If I could get a refund, I would. The policy (I found out after 1 month of NO ACTIVITY) doesn't not allow refunds apparently nor can you subscribe for less than 6 months! I am completely dissatisfied and out of a lot of money. Don't make the mistake I did, run and run fast.

Don't waste your money. This was one of the higher rated sites on Google - very disappointed. The first 3 people that reached out to me all were scams. The choices are pathetic! I am so tired of being ripped off!

eHarmony is, without a doubt, one of the worst online dating experiences I've ever had. From their exorbitant pricing to their abysmal customer service and predatory contract terms, it's clear their priority isn't helping you find love, but rather locking you into a costly and frustrating ordeal. Let's start with the price tag. It's ridiculously expensive, especially when you consider the poor quality of the service. You'd expect a premium experience for what they charge, but what you get is anything but.

I'm 6 months into a 1 year plan. It cost me over 400$ cad and I'm realizing it was a waste of money. There is hardly any women on here at all, and half of them have no photos whatsoever. I've never seen a dating app allow anyone to make a profile without at least 1 photo. They must be soooo desperate for customers that they allow this nonsense. As if I'm gonna swipe anyone without a photo, in a society full of scammers and bots and fake accounts. What a joke, I'll be unsubscribing forever when I near the 1 year mark. Just use Bumble, even the free version of bumble is way better.

This company is clearly trying to take advantage of people. You present one price, and after the payment, it turns out to be a completely different amount. This is misleading, unethical, and unacceptable. The service is terrible, the customer service is even worse, and I am extremely disappointed. I demand to speak to a manager or someone with real authority who can solve my situation immediately.