eHarmony Reviews

I subscribed to eHarmony’s 12-month Premium Plus plan. After using the platform for just a month, I became extremely dissatisfied with the service. Most of the profiles I contacted disappeared shortly after, which made the site feel fake and inactive. I deleted my account and removed the app from my phone well before the subscription ended, assuming that was the end of it. Nearly a year later, eHarmony attempted to auto-renew my subscription without my consent. My bank flagged the charge as fraud and blocked it. This forced me to cancel my debit card and wait for a new one — which disrupted my ability to pay other bills during that period.

If I could give it a -0 I would! I saw a charge on my checking account for eHarmony. I immediately canceled my card. I notified my bank of the false charges. I could not log into any account, had no information on an account. I filed complaints at the BBB. eHarmony even sent a collection agency after because they said I signed up for 4 months! eHarmony won't respond to emails. Denied any help on complaints with the BBB, and refused to return my $128. This is the worst company out there. Stay far away.

I paid for a premium 6 month subscription. Not one of 50 or more people were real. This business is a farce and a waste of time and money. I completed every section of the required profile information and included 15 plus up to date photos. Looks to me like the better your profile the more scammers you attract!. I would not recommend this business.

I'd say that 85-90% of the profiles that eHarmony sends or posts are FRAUDULENT. They're very easy to detect. Most are written by masked foreigners who don't know how to speak or write proper English. There are multiple profiles with the exact same descriptive written profiles, but have a photo of a different person. Most are trying to get your information by baiting your email address and or phone # before there is any type of dialog or communication. EHarmony also send a large percentage of outdated profiles. DON'T WASTE YOUR MONEY on EHARMONY.

There are more fakes than actual matches. Even then, the so-called matches will not respond to attempts to chat. The site is too expensive for what you get out of it, which is zero relationships. For all the info you enter, matches are not legit.

This site has gone downhill over the years and I thought it might be worth looking into. You’ll have to sign up with your card is continuously charged even if you deactivate your account. The matches you get are all bots or fake accounts that you can actually tell are not real. Even though they acknowledge that most of the accounts are fake they will issue no credits and they will stick you with the money. They have charged your card and you have to sign up for when your service now. Save your money. Go to Facebook dating. It’s free it’s screened and you’ll deal with local people.

Lack of photos. I have emailed customer service and the answer I got was "some members are shy". Well, if 90% have no photos, I do not feel I should be paying $500 to not see who I may want be connecting with.

Make sure you read the fine print when subscribing- I am currently trapped in a year subscription for 60 dollars a month- unable to cancel. The ph number to eHarmony is out of service. I did not find this site helpful.

EHarmony is a scammer's paradise! And eHarmony’s business model borders on extortion. I’m writing this review to in order to help other folks avoid eHarmony! I regret subscribing. Stay away from eHarmony.

Eharmony app has fake and inactive female subscribers with many profiles that are missing photos. The so called “feature” only uploads profiles with missing photos that when clicked on delivers a message saying, “account has been removed,” Many scammers on their introduction asking site repeatedly attempt to request the man’s cell number. Combined, I have reported and have blocked at least 40 suspicious profiles to Eharmony’s customer service within a span of one week.

Complete crap. Do not sign up!!! All but one person was legit out of 40 messages in a month!!!! Complained for a refund and they refused and still charging card after cancelation. If was able to give a zero I would.

As a disappointed subscriber, I honestly can't recommend eHarmony. It's incredibly expensive for what you get, and the customer service is frustratingly unhelpful. The majority of profiles seem fake, and the site doesn’t even require or prioritize photo verification through SMS — which should be a basic step to ensure people are real.

The matches on Eharmony are few. You start talking to someone and I learned to wait 2 or 3 days because they most likely would be blocked. Eharmony will not give you any basic information on why the person was blocked from the site. All they say is that they violated the terms of the site. I wondered if it was because the guy asked too early to meet/exchange phone numbers. I was talking to someone for two weeks and then they were blocked. I continued talking to him to learn he was a scammer. All they had to say was his profile wasn't legitimate. I don't think this is good customer service. You are there to protect and serve me the customer and you can't give me a basic reason the person is blocked without violating their privacy. Why are so many men blocked? That tells me the screening processing is non-existence. Buyer beware.

Things start very easy when one first gets online, fills profiles, questions and so on. Site to seem too good, the issue is price even with a 50% discount which is only on the first month, and that lowest available one can't faces of other users; the cost is very high. They want new subscribers to pay a few months in advance, Can Not try say for one month and see things work out. Common sense tells us to test drive the site prior to committing lots of Dollar$. The Bottom line is that profit is the most important thing to those that run the site, not the membership finding a match. If I remember right they want a payment of over One Hundred dollars, before one can even see the face of a possible match.

9 of 10 profiles on eHarmony are fake. Has eHarmony has become a phishing site. I continuously report the scam profiles, they delete them, but the amount of fake profiles continues to my very high. It's very frustrating and a huge waste of time and energy to even bother getting on the site. Don't waste your money - or time with this site!

Most of the profiles are fakes or have no pictures. Some profiles are bots that want you to call them or email them. eHarmony is a complete rip off. They will not refund your money if you want to cancel your subscription. eHarmony is literally stealing from you.

I wish I would have looked at these reviews first. Eharmony is full of small or nonexistent print. You try a free trial and see blurred faces. So you pay $200.00 for a basic subscription and find you can not read any messages sent to you. They want you to upgrade again. Well at $200, I already learned there was nothing worth upgrading for so I cancel (not an easy task). Once canceled, I discover that ithe subscription is not quarterly, as implied by both the payment schedule AND WHAT IT SAID, but actually yearly. So I paid all that money and still find it not worth my while to go to it.

Do not subscribe to this site. Every match (more than 15) I’ve received has immediately been blocked due to user violating eHarmony standards. I’m also fairly certain that most of the profiles I’ve seen are created either by the dating site or AI. Many of the profile bios match verbatim in their descriptions. Buyer beware.

Unfortunately, EH is a scam, but I will admit I continue to use it because there are good people on there like me who are sincerely just trying to find their person, so I use the platform anyway despite the many issues.

This site claims that by requiring a high initial payment that you will find real users. In 11 months I had 26 different matches where the other person liked me back. 14 of them were obvious scammers asking to switch to another messaging platform. I only had conversations with two individuals, and none led to dates. That was a waste of $500.

I would give them a negative star if I could. It seems that this is less of a dating services, but rather it is a scam to lock people into paying for a service that they never allow you to cancel. Even though the confirmation email I received when I created the account very clearly stated "if you cancel within 3 days then you will be fully refunded", I contacted Human Resources because I wanted to cancel almost immediately. As soon as I logged in I saw that there was nobody even using this platform. The HR representative responded that I could not cancel, but that my subscription would not be renewed.

Many of the women I made contact with were later removed from the system. Several attempted to get me to send them money. I tried to video conference several of them and they declined. Leads me to believe there is fraud going on.

I have never seen so many consistent 1 star reviews. Nearly all the people on eHarmony are fakes. Many just want your connecting information, such as phone number or email, to sell. You will start to get all sorts of trash calls, texts, and emails. Don't waste your money on this site. Customer service is horrible. You have to send an email and wait. I have written 4 times between 2 months and 1 week ago. I am still waiting for a response on any of my emails. It is clear that their business plan is to ignore. You will be disappointed to frustrated. They offer a 72 full refund but makes it so difficult to do that it is nearly impossible. eHarmony just keeps your money. They don't care about your experience, satisfaction, or your success. The only thing safer than not paying them is using another dating site.

Don’t subscribe. I came back to eHarmony because 3 years ago I met a fantastic woman there. But we broke up and since that first time was fantastic, I came back just to discover that 8 out of 10 profiles are fake. I’ve been trying to reach customer service for 3 weeks with no luck. If you still subscribe, you’re going to say “I should have followed that guy’s advice”.

I have had the app for about three days. I don’t like the ideas of so many fake profiles. Constantly. They allow scammers. I would upward of 25% false profiles. I feel like I work for eHarmony reporting yet they don’t remove the fake accounts.

Eharmony is a fraudulent site falsely representing good matches and safe dating. It has only fake dangerous people on it. Their customer service is horrible and will not refund my money even though I have been contacted by only unsafe people. Fake people. DO NOT TRUST THEM!! It is a horrible waste of money.

I spend my time doing the following with eHarmony.

This is a terribly rude company. Don’t fall for the “first month free” scam. After the first month I ended my subscription and the next month they charged me for the whole year! Also, the matches were miles beyond my preference along with the age range. Extremely frustrating company to work with. I tried to appeal it but I ended up having to pay so they wouldn’t report me to the credit bureau.

I DO NOT recommend this site. The price is ridiculously high for basically nothing. There were very few people to choose from. They rope you into paying by blurring member photos and then are not upfront or transparent about what you'll pay. Customer service is nonexistent. Unless you are in certain states that offer a buyers remorse clause, they will not credit you or let you out of your contract. Absolutely WILL NOT use again.

Ok, I wouldn’t mind paying for a site to match me if it were worth it but the pricing itself is not clear. It gives you options in a way that you don’t realized you just crammed in, all those payments in 3 months, probably because they know by that 3rd month you will figure out this is not worth it and cancel. Then since you already paid, you might as well entertain yourself.

I unfortunately signed up based on several other online review sites. Wish I had gone here first. The site is a complete waste of time and money. Don't know what it is like for a woman seeking a man, but for a man seeking a woman, it's all just a bunch of phishing profiles. Stopped counting after the first 20. The site rarely filters out the scammers and for those I reported, they have yet to boot them. So far I have made contact with only one real person, but despite having a local only filter, she lives on the other side of the country. Some high profile lawyer needs to start a class action lawsuit against this site for false advertising, breach of contract and deceptive business practices.

eHarmony Customer Experience Survey Response. Overall Rating: ★☆☆☆☆ (1 out of 5) My experience with eHarmony has been incredibly disappointing, stressful, and frustrating. I signed up on March 24, 2025, while briefly in Texas, but I am a legal Florida resident. I used the app for just a few days before realizing it wasn’t a good fit for me. I immediately emailed customer support on March 25 to request cancellation due to relocation overseas for a family emergency, which will last over 6 months—a legitimate reason listed in your own cancellation policies.

I also received the unexplained "shadow ban" from eHarmony merely for contacting customer service. I had just started a great conversation with a woman and it was going well. I had an issue trying to "SMS verify" my account. When I reached out to customer service, they never responded, but that night refunded my first payment with no explanation or response. My account seemed normal, but suddenly my messages sent to the same woman were not getting read. Ultimately after several days of no success with customer service, I created another account identifying as a woman. I found the created account with my original account, liked it and sent messages.

This web site is fake like hell. It's a shame that eHarmony will stoop this low. The women are fake. Just a bunch of fraudsters trying to get you to leave your number. Please don't sign up. They need to check their website for fraudsters but they're too busy trying to switch and bait you into signing up then you have to use your monthly allowance to send message to these fake women.

eHarmony cheated me right away! I just subscribed for 6 months for $233 plus change. Logged in and my subscription reads 3 months. I contacted customer support via chat and email. Their response was to wait 3 to 5 days. They are cheating people.

BEWARE! EHARMONY will NOT refund you no matter how dissatisfied you are! I received little to no matches with my preferences. Instead I was matched with men in other states and even other countries! They told me to expand my preferences. Why? To get more matches… of men that I don’t find appealing? So disappointing! Waste of money! No customer service!!!! Stay away! Use another dating app.

eHarmony is a rip off. I have been on for 4 months. Of 17 matches, 12 have been blocked by eharmony w/in minutes to days of the profile sending a like or message. It's becoming very clear the profile are fraudulent, as other writers have noticed. Education and job title don't match. They never tell you anything about themself, just repeat what you have written to them. It's just a waste of time. I'm also on Match and at 1/4-1/2 the price, there are more actual men responding.

I got into the eHarmony for a 1-year subscription and I would never join again and I recommend people to go elsewhere. The amount of fake profiles is just time-consuming and overwhelming. I'm sure there's real profiles on there but it's such a waste of time to deal with all the scammers, phone sex operators, etc.

Do NOT do business with eharmony!! They’re frauds. They did not provide the services promoted and never responded to my attempts to get assistance. However, I received several threatening emails from eHarmony saying they would send my account to a collection agency and demanding payment with threats to report me to the credit bureau if I didn't pay up immediately. Not once did they respond to my attempts to get assistance, but the moment I withheld payment they started sending threats. After I paid, I requested an invoice showing the received payment and they refused. I requested a phone number to speak with a representative and they refused. Stay FAR away from this company - horrible product and worse customer service!! You’ve been warned. I wished I had read their reviews before even clinking on their website.

I paid $175.66 for a membership to eHarmony in March,2025. Now they are telling me that I have to pay more to see photos and profiles. I hadn’t had much in the way of response and when I suddenly had over 10 likes I checked my profile. Someone had deleted my photos and put in a photo of a much younger Woman and also changed my age. The only way I could find to contact eharmony was by email. I emailed them 2 days ago and I haven’t heard back.

Just like the other reviews state, there are so many fake profiles that it makes the entire platform corrupted and a total waste of time and money. And I don’t think eHarmony cares because every time someone “likes” and interacts with a fake profile, they are using up their credits and adding to eharmony’s revenue. I am an attorney considering a class action lawsuit against eharmony over this. I am still on the site basically just collecting evidence.

My personal experience as a 6 mo member is that in the first week, I sent out 13 likes &/or messages to potential matches, all of which were shown to have been active that very same day; however, not one single one read the message nor responded to them. Eharmony has a system (double green check mark = read by recipient) that shows if a match has read the message.

If you are a man, do not pay the money and sign up! They force you into a year contract and even though all of the women are fake, they still make you pay for a whole year. This is the biggest ripoff I have ever seen therefore I highly recommend that you steer clear of eHarmony.

I initially signed up for Basic/Free membership to get an idea of the service. After seeing a few interesting members I decided to pay for the 6 month membership by paying for the entire 6 months using Visa prepaid card. Initially this worked and I was able to upload photos, see photos, and I exchanged a few messages for about a few hours. Then eHarmony, after giving me a few hours as an upgraded member, shut my account down to an extent. I cannot see who or if anyone has gone to my profile and none of my messages sent appear to be read.

I had canceled my subscription approximately a month ago and they kept taking money out of my bank account. Contacting them is virtually impossible. When I went to cancel originally they tell you to go to the amend tab under The settings. But they don't offer that. It's been a huge scam and a nightmare. Even when you're on the site, a lot of the women are scam artists. This is turned into a real nightmare. I've had to contact my bank and alert them. Totally disrespectful corporation, big big scam.

They are strictly here to steal your money. The way they have it priced and when they draw the money out of your account is such a scam. The few people that they have to match with are scammers or not dating material. Customer service is definitely not a "service". They are very rude and honestly I don't know how anyone can work for such horrible company. Please don't waste your money.

Do not sign up for this site. You cannot cancel. You cannot talk to a live person. And after looking in the beginning (1-2 days), I would not talk to any of the people on it. I am calling the Better Business Bureau due to my account not being canceled over 4 months now.

I too have been scammed by eHarmony. It's funny how I research this site first and found so many positive reviews. Now that I am locked into a one-year contract I am scared that from the reviews that even if I cancel, I will be auto renewed at the end of one year. I guess I need to have my credit card replaced before then and put a block alert on it for eharmony. Also as soon as I signed up I began getting bombarded with other dating site ads in my email. I have contacted Eharmony several times threatening to take appropriate actions if found selling my information (which I am sure they have).

Negative experience with eHarmony. The main concern is that the renewal policy and customer service is totally ripoff. My application DO NOT have such option to cancel service nor request not to renewal. They recently charged me $400 renewal fee and I notice from my credit card. I contact them right away and they said that they can only stop the renewal in 2026. I am still entitle to the fee just charge. I never heard of such thing that I am not asking for a refund after 6 months. I am requesting them to refund and close my account with 10 days. Never had issue with any other dating app. No wonder no one join them.

I’ve been a member of eHarmony for two months and that’s enough, more than half the members are fake. I’ve literally reported hundreds in two months, no joke. Just fact I can tell them a mile away. There has been a complete and total waste of my time and emotions, these people are a joke and a complete total rip-off. They just told me to keep reporting them, that is not my job. It is eHarmony’s job. They are heartless. I’m not paying the rest of my membership, whatever I can do not to pay it.

I have contacted eHarmony for a cancellation after having done so within 3 days, when it offered a 60% discount to rejoin. After 30 days, I notified them of systemic failures which they batted away. My profile stated that I am a man seeking to meet a man. 1) I have been shown profiles of women. 2) I have been shown profiles of men seeking to meet women, only clear because their profiles stated that. 3) I have therefore no confidence that the system screens for men seeking men. 4) I have no way of knowing that messages sent to members are sent to members who can reply, who have premium memberships. I was told that members could take weeks, even though members are immediately contacted that they have a message. Apparently eHarmony is satisfied that it has legal language which allows it to not address systemic failures unlike other dating websites.

To me EH seems to have the most scammers. It got so I was leery of reaching out to anyone I was interested in. Finally gave up. The scammers are smarter than the scammer watchdogs evidently. I feel like it is eHarmony’s duty to make this a top priority. As of yet, they don’t seem to be making very good progress.

Sad to say I would not recommend Eharmony. They are very expensive and the choices they send me are awful. Uneducated, not attractive and 3 so far who contacted me were removed due to being suspected of being scammers. No one is perfect and I don't claim to be either, but what they show as choices for men in my age group 50 to 70 in their advertising must be models posing as Eharmony potential matches.

I have been on eHarmony two months. Initially I indicated I was a widow. Scammers descended. It is totally obvious IF these scammers are kicked out of the program they just change their name (sometimes not even the picture, city or their occupation) or they change the name and delete the picture. Changed my status to divorced and there has been no action since.

I am so glad I read the reviews as it saved me from signing up on this very expensive and useless site. Before I write about what I think of eHarmony. I had 'burned' $150 on DateMyAge.com. Don't use that site either. After I signed up on DateMyAge.com, I started chatting with about three 'featured' members. After about three plus hours later, I got a message on the site that said my 'credits' were finished and that I needed to buy more credits to continue! Really? What is the objective of this website? $150 gone in three plus hours!!

May I just begin by imploring others to stay away from this business. It is nothing short of a scam! Eharmony is blatantly robbing consumers. I have reached out to them numerous times, over errors, and they are not interested in helping. STAY OFF!!

Quite bad. Most profiles are scams. Women send likes with their emails or phone numbers described using text so (I assume) the site doesn't detect fraud. Most fake profiles come from out of state (a lot from GA - I live in NH). Based on what I've encountered, a single photo, poor grammar, degrees that don't match their job profiles (HS degree but head of asset management), etc are good indicators of fraud. Be warned. Get a burner number on your phone should you ever decide to exchange numbers, at least until you meet them. Many will get mysteriously ill before a meetup. A lot of bad actors out there.

Horrible service! Very limited potential matches provided (never more than 1 profile every couple days). 95% of messages I receive are blocked by eHarmony within 2 days. Now stuck with another 10 months instead of being able to get a prorated refund for useless service. Don’t do it!

What a total scam! I never used the service and they are saying I owe them $780 and will send to collections - I canceled the service and turned off auto renewal when a friend signed me up and paid them $680 for a year that I didn't sign in. I emailed them on the day they charged the card and they are refusing a refund. They are awful and it feels like a total scam!!!

I signed up for eHarmony's paid membership hoping to find a serious relationship through a legitimate dating platform. Within 3 weeks, I realized that they don't properly vet members as advertised, making me uncomfortable continuing to use it. When I contacted customer service to cancel my 2-year subscription (I made 2 payments so far, with the most recent one yesterday), I was told that I cannot cancel my membership regardless of my dissatisfaction and concerns. They not only refused to refund my recent payment but also insisted I must make two more future payments saying that is how the terms and conditions are written. This certainly feels like a deceptive trap; I cannot believe how could a business force their customers to pay for up to 2 years of an unwanted service and this is completely unreasonable.

You cannot trial eHarmony and now I know why. Every time I login I literally hear crickets. You are stuck in a 6 month contract and most of the people shown on there are no longer there as it shows the date last online. However they will say the person checked out my profile. If someone hasn't been there since 2023 how are they looking at my profile?? A lot of profiles are also catfish. They absolutely will not give money back under any circumstances. Worst dating site ever!!

eHarmony is lowkey trash. Do not buy the multi month/year package. If you want to try it out do whatever short term promo they offer. All your likes will be profiles that get deleted before you see them.

Worst dating site ever! This is a total scam and eharmony is aware of this... they're in the business of scamming good people out of hard earned money. The people who run eharmony are unable to earn money with integrity like most of us....this site is a total joke....Do Not Subscribe!@ eharmony is a bunch of scumbags...where's our government oversight? They are supposed to help the tax payers with this kind of thing? Welcome to our new world...work hard and get money stolen behind your back by people who can't really do anything helpful....i.e. Elon Musk, Eharmony.

I ordered the promotion as a trial for free. It is the worst site. The pictures are blurry and the selections are horrible. I have been trying to cancel since I signed up. They are not letting me cancel and trying to make me pay the full 6 month membership when it was supposed to be a trial. I am having a hard time reaching customer service. Horrible service, horrible dating site and a rip off.

Terrible! Terrible! Terrible! #1) Misleading upfront subscription sign up - they present what appears to be a month to month option with the first month as a trial. After one month of using what I believe is the worst dating app, I requested a cancellation. eHarmony denied my cancellation indicating that I had committed to a one year agreement. I had NO intention of a "one year trial"! #2) They claim their algorithm is superior and will get you matched with people who are more of a fit to you than other dating sites. This is BS! Same amount of fake profiles, scammers, etc. as other typical dating sites. I appalled by their service and poor customer experience and the fact that they refuse to listen to my complaint and my poor customer experience. Do NOT sign up for eHarmony!

In short: BUYER BEWARE! Both the product itself and the customer service would both get 0 stars if it were an option. If you are willing to read as to why, I will dive into both: Product: I signed up for this service at 35 years old with the thought, "It seems to be geared towards people that are a bit more serious with their dating intentions." They claim to have a great compatibility service provided through a long survey you fill out, so that too looked appealing. Let me tell you...

I subscribed for a 3 month membership. I didn’t have any success and decided to end my membership after 3 months. I was told I could cancel my membership via email. When I tried to access my account via email my password would not allow access. I was instructed to change my password which I did and it still didn’t work. I emailed the customer service email and explained I couldn’t access my account and that I wanted to cancel my membership. I received an email acknowledging same. However on the day after my membership was to be cancelled my credit card was changed for an entire year's membership for $550.00. I once again emailed as there is no phone number to call to inform EHarmony that I had requested a cancellation of my membership. They in turn refunded half my money. I emailed that I wanted a full refund which they said wasn’t possible as I didn’t cancel my membership within the time period to do so.

I hated it until I went on 4 fantastic dates with a woman I met through their app. I thought it was the best thing ever invented. I imagined AI did background checks and everything was perfect. I was going to ask eHarmony if we could do an advertisement for them. All of a sudden I got an email from Jenny accusing me of ghosting her while she was away on vacation. I thought it was impolite to bother her while she was away. I did send one text half way into her 5 day trip and she answered with curse phrases. She wouldn't answer my next text. So I was crushed. I went from perfection back to my lonely 64 year old self. Now I am back to hating the site. What I figured out is that the value of the product is relative to what happens to the customer. eHarmony stinks for a large number of people and is a superlative best thing ever if it works for someone.

I wish I had read these reviews before signing up! I opened my search to nationwide including, Australia, England and Ireland. I found matches over a score of 100 and reached out with an actual message to 90 of them! I have had zero response! My profile is 100% completed and I reached out to customer service thinking I was doing something wrong….

99% of the people are scammers! I literally count the days from the second somebody reaches out to me till the day they are blocked, it's averaging 2.5 days before they are removed for violations!!! This is the biggest joke of a site I have ever seen. I would give negative Stars if I could!!!!

First of all, they trap you in a six month plan. It’s expensive, and you can’t cancel. They won’t tell you that upfront, and there’s no way to see what the app is like first. Then, once you see it, it’s antiquated and limited - there’s no way to change/update the match assessment you take, and there’s assessment itself is confusing and vague. I cannot tell you how much I hate it and wish I could cancel. I have completed my entire profile with photos, and I have sent messages and likes. No responses or success.

I subscribed to the lowest tier, which only shows one photo per profile—but I figured that was good enough. When I wanted to see more photos, I used the "unlock" feature. What wasn’t immediately clear is that the 25 unlocks are not just for extra photos—they also apply to matches, even those from blocked or fake accounts.

This is the absolute worst dating site. Most members that initially contact me are shortly after blocked by Eharmony for being frauds, inappropriate, otherwise scammers. I have had better luck with FaceBook free dating site than here. This has been a total waste of money.

Hi I’m Joe, I have tried many dating sites, but never knew that this one would provide me with the love of my life. eHarmony provided me a way to connect with an amazing woman (Felicia) who lived 1 and a half away. This allowed us to connect daily and get to know each another. As time went by, I ended up moving closer, getting engaged and recently got married (March 15, 2025). My wife and I are the happiest we have ever been and often ask ourselves how we got so lucky. We are blessed to have found each other and are forever grateful for how eHarmony gave us a way to connect. It is an easy platform to use and it changed our lives forever. Thank you.

So many fake profiles. Customer service sucks. They ripped me out of 2 months of my membership. All a sudden it said my membership expired February and all my pictures are blurred out and my subscription was paid until June for a year membership. And they're ignoring all my emails.

There is 3 people within 150 miles of me. There should be a way to back out if that happens. Come on 3 people in a town of 460,000. The site says broaden my search but it is the most I can do. So the site is a busy for me I'm not interested in the whooping 3 options I have.

Worst site I’ve tried. Other services I had immediate interested messages. I’ve been on several weeks, it’s the same people over and over in the discover tab. Same people viewing me. I even changed filters, same few men, none of who I would be interested in for various reasons. Absolutely no consideration for any refund, even a partial one, when I was only two weeks in. I once tried a site that was not a good fit for my demographic and they refunded. Zoosk I stuck with because I had lots of communication to build on seeing if there was a good fit. This is about the money and nothing else for them. So disappointed.

I would say this site is 20 years behind the times. This site is a complete waste of time, profiles are either fake, have no pictures or 1 picture. Out of 100 matches you'll get 2 who are real, and the odds of those actually leading to anything substantial are less than slim at best.

I would not recommend eHarmony, the company does not work with you if there is any kind of error made in your account and they will continue billing you even after you cancel, stating it was agreed to. Since when do you have to pay and not have the service. I would stay far away from a company that has no customer support like them. Only communication is through email, no actual human to talk to.

I did meet someone very interesting and we had started a mutual relationship, but I could tell that he was not ready to move forward. So, I returned to the Eharmony app today and no profiles would load! I also tried to call and was directed to email. Their website does not direct you to their site either. So now I will dispute the charges because their business model is obviously flawed. Has anyone also had these problems?

By law, we don’t have to follow arbitrary difficult cancellation instructions anymore. Cancelled the automatic renewal of this subscription, immediately after purchasing a 6 month subscription, so as to avoid any automatic renewal. I did not provide any payment update, or make any subsequent request to continue this subscription after I cancelled. Now, they are trying to collect payment on a cancelled auto renewal, (that’s never been used,) as if it is an unpaid debt. Using threatening debt collectors. I expect and feel entitled to better consumer rights and treatment.

I'm giving 1 star because less is not an option. I not seeing any new people to connect with for days at a time. I have 9 people I tagged and wrote to... most have not been online for weeks now. Many perspectives do not have pictures and a couple that never wrote back. I tried to get a refund on the remaining sign-up and was met with poor customer service. I highly recommend you stay away from this dating site.

Poor selection, unattractive men, no **, careers are sad. This site is not worth the money at all! The men are a sad selection and not many to choose from. I'm hoping I can get a refund because it cost over $500 for nothing.

As someone who used eHarmony years ago, I have to say things have NOT improved. Quite the opposite. Literally one in three profiles are fake. I’ve constantly gotten notifications from the eharmony “security team” that a profile I matched with has been taken down due to fraudulent intent. Check the BBB website - eharmony has one of the lowest ratings I’ve ever seen. Oh, and forget about cancelling your membership - it’s not happening.

I had tried other dating sites and swore them off due to bad experiences. My daughter talked me into eHarmony. Unfortunately they don't offer a free or low cost trial period. I chose a 6 month period and was charged $102 for the 1st month. I have been on the site for 3 months. Absolute garbage. I'm older and thought if someone is willing to pay what they charge then they must be serious about finding someone. This was not my experience. Eharmony will let you cancel you automatic resubscription but still requires you to pay out the remainder of your time you signed up for. Complete rip off. Don't do it.

Disappointing & Overpriced – Poor Matches and Scam Profiles. I have no idea how this site is rated as a "top dating app." My one-year subscription was a complete nightmare, and I strongly advise others to avoid it. I regret spending a year on eHarmony with zero meaningful connections. Despite paying a premium, the service failed to deliver.. The matching algorithm ignores preferences—age, race, and distance filters are routinely disregarded. The app kept pushing incompatible matches—people decades older/younger or outside my location. When I complained, their "solution" was to change my preferences—which defeats the purpose! Worse, the site is flooded with fake profiles; 24 accounts I encountered were later blocked by eHarmony for violating terms. That’s not a coincidence — it’s a scam. Most accounts seemed fake or abandoned.

Do not use this horrible company!! There are predators trying to scam people in there and eHarmony doesn’t care. They clearly do not vet anyone. Their contract states that they don’t. When I cancelled they refused to stop billing me! They have terrible customer service and do not care about the experience people have on their site. Clearly it’s another company bought out and sold to an investment group that uses cheap call center labor overseas because they do not actually care about anything but making money. Corporate greed is ruining the world! It’s a scam haven for fraudsters! Run away!!

I recently signed up for eHarmony and have made the first two payments of $222.00. I have met a wonderful woman and decided that I no longer need the service. I tried to follow the instructions to cancel the service but they say I have to make the next two payments and my account will be closed in two years in 2027. The service was fine but the possibility of cancellation is a ripoff. Do not use eHarmony without thoroughly reading the contract. I have contacted them but so far without success.

This company only wants to scam people out of money. I’ve had the same experience as others. They scammed me into paying for a whole year when all I wanted was a month. They’ve already locked me out of the account even though they charged me for a whole year.

Thank goodness I checked the reviews for this site! 98% - 1 Star reviews?!! Not very impressive eHarmony. Maybe you should think about not ripping all these good people off! Just a suggestion! Glad you didn't get my hard earned money! :)

I found eHarmony to be completely useless within just two hours of subscribing. Despite answering dozens of detailed questions, the app provided me with the worst matches, and the filtering system is highly inaccurate. When I requested to cancel my membership just two hours after subscribing, I was shocked to learn that I had to pay for the entire year—no exceptions. This is incredibly deceptive and feels like a scam. No other app I’ve used has had such unfair policies. Be very careful before signing up!

I have been on this site for over 2 years! It has not been successful for me at all. I have had many fraudulent contacts and scammers asking me to contact off the site. eHarmony has blocked many of these after a couple of contacts, I have inquired to eharmony about these and threatened to cancel if not address. So no response and they cancelled Me! I have emailed them again and waiting to hear! Poor customer service! No way to call them!

I signed up for 6 month plan and I have been charged $103 dollars per month. There is no number to talk to anyone. You have to send a email and wait 48 hours. There has only been 4 people on this site. I would not recommend this site at all.

This is a scam and a fraud. I canceled my membership but I was told I still had to pay for the service until my membership expired. I filled out my profile but I received a lot of responses and recommendations from people who lived far way from me and for whom I had nothing in common. I would not recommend this website to anyone.

I don't know what is going on. I have been unable to meet anyone, and I was trying to sign up for three months. The next thing I knew, I was signed up for a year. Can you imagine paying monthly for something that is not benefiting you? I'm not happy but there is nothing I can do because they lock you in, it is criminal, no doubt.

I’m extremely disappointed with my experience on this website. Unfortunately, it attracted scammers seeking financial gain, individuals lacking confidence, and people who took advantage of others. I encountered people who would pretend to be interested in getting to know me, only to expect me to pay for their food or coffee. It was frustrating and felt exploitative. To make matters worse, the website's subscription policy trapped me into a 6-month commitment, despite my desire to leave after just a month. Overall, my experience with this website was the worst dating experience I've ever had. I would not recommend it to anyone.

A month ago, I decided to try eHarmony. Their ad said that if I was not satisfied, they would refund my money. After I had filled out their questionnaire and submitted a few photos, I was ready. I received attention, but all of the wrong kind. Out of seven replies, five were scammers. Two months later, I've concluded this is a wholesale house for romance scammers looking for new subjects to relieve of their savings. And about my refund as promised? There are none, so I lost my $303.47 for the year. Do Not Buy into their plan.

This company is a scam. Their pricing was deceptive, I thought I had purchased one month and it was 12 months....Wouldn't refund me or change it to one month even though I contacted them an hour after they charged me. So my credit card company couldn't help me after a month of trying to dispute this. So now I am charged for the full year....AND THEY LOCKED ME OUT OF MY ACCOUNT. There's no phone number to call. Buyer beware.

Eharmony has been a terrible experience, most matches have been removed for violating terms and conditions. The ones that aren’t scammers or bots are not good matches. First match was a someone with criminal activity, a simple Google search revealed it. Their customer service is horrific. Asked to terminate contract early because I felt so unsafe and they declined. Do not use it, it’s horrible.

Eharmony has a really underhanded way of making money. They force you into a yearly subscription model and say you can cancel at any time, but you actually cannot. They will cancel your renewal next year, but you still need to pay for the full year, even if you only use it for a month or so. They do NOT do pro-rata refunds the way any other subscription company does (think insurance, Netflix etc). DO NOT use this service!!!!

A waste of time. A lot of fake profiles, disingenuous people and almost no one close geographically. I met no one of value and was consistently let down by the quality of participants. A complete disappointment and waste of time and money.

BEWARE!!! DO NOT PAY FOR EHARMONY! They lure you in with a 50% off subscription fees, but it's ONLY for the first month. Then when you get to the payment process, they triple the fees and lock you in for 4 more payments. Consumer protection has been dismantled by the current president so you have NO recourse.

Biggest sham of a dating site. They take your money. They block all connections. Their profiles are all AI. Customer service is a joke. I don't believe one person is for real on this sham of a dating app.

eHarmony has done a blatant attack on my personal funds. They said that they are charging my account $670.80 for a year's subscription. They reported that I have been a customer from 2023, which is not true. I only started my new account in 11/2025. I paid for and received only 4 months' service. They have now taken another $167.00 out of my bank account without my permission. I have always stopped my subscriptions before renewal. They do not answer their phones. They are NOW hiding the stop subscription from their clients so we cannot find it. It has been removed from my drop-down menu. I followed their instructions AGAIN on how to stop my account but the selection to stop subscription it has been removed completely.

I am a 59 year old widow who was married to my late husband for 30 years and I used this service to help me meet someone. I only meet one person who only wanted a sexual relationship. I cancelled my service and now they are trying to force charges against me. Please be AWARE this is a scam!!! No eHarmony!!! Scam. Scam. Scam!!!

Completely dissatisfied with eHarmony service. They have provided me with very few profiles to choose from. I have received only two new profiles in the past two weeks. I live in a major city with a 30 mile search radius selected and receive very, very few members to choose from. My chosen preferences are fairly broad and not too restrictive. Was with another dating site and received many more members to choose from. I complained to eHarmony customer service about this and their response was to change my preferences (to things I don't want or don't appeal to me) to receive more matches. Just recently they suggested I expand my search to other states. They must feel it is feasible to date someone 200 miles away in another state. There are better dating sites available for seniors, stay away from eHarmony.

This company engages in unethical practices. I signed up for six months where the first month was half price. Instead I got billed for a two year membership with an immediate, nonreversible charge of $258 which will be charged again every six months. Even though I immediately brought to their attention that the mistake was made, they absolutely refused to give me any refund. I was forced to change my credit card.

I have been dealing with my cancellation since 2023, and they are still too incompetent to resolve. I went through the steps that were required, and they still continued to charge me money. What’s the point of a dating site if you can’t ever delete it?

Honestly, the worse dating site I have ever been on, and I've been doing online dating a long time. It's even worse than any free sites. Almost everyone on it is a scam. Most of the people I matched with were blocked by eHarmony. You can tell the profiles are written by AI because they have spelling and grammar errors. Truly a terrible, horrible, atrocious website.

Most expensive service for the least amount of people. Full of bots and scammers trying to get your personal information and entice you sign up for the service so you can actually read messages and see pictures. Bait and switch with advertising price.

eHarmony is a predatory site that resorts to disgusting tactics to take your money. Do not use. They have very little confidence in their service that they force you to lengthy contracts even if you are just curious about it and they don’t allow you to cancel. They will harass you until they get their money. They prey on singles.

First they made you signed up for at least 6 months. Next all the photos and profiles of the women that connected with me were fake. Then almost all of them turned out to be crypto scammers trying to use romance to convince you to trade cryptos on questionable crypto exchanges.

This is the single most horrible company I have ever dealt with. You sign up for the "minimum" of 3 months, they ask if you want to do payments, then if you agree, suddenly you are in a 6 month program - bait and switch to the max. I tried to cancel within the allotted time to but they make it almost impossible to cancel then customer service finally responds OUTSIDE of the cancellation period. Do NOT use this site. In addition, I spoke to one "match" who scared me enough to make me want to cancel - aggressive and frightening. Horrible, horrible.

They are like thief on a hill. They pretend their service is cancellable anytime when you sign up and they get access to your payment method. They say no it is not like that and you have to keep paying; somewhere in their agreement they include something to force you to pay and prove that they are right. And they are like beggars and start threatening you that they will go for legal procedures to make you pay them.

After joining eHarmony which is highly overpriced, I was unable to access my account/login. They are supposed to send a code to login but after several days of trying repeatedly, no code was ever sent and that is the only way to get in. I have sent countless emails asking for support all I get in reply is an incident number/email saying that someone will get back to me within 24 hours. No one has ever replied to any of my emails. There is not a phone number for customer service so email is the only option. I have asked for a refund but again, no one replies. This is a highway robbery and the worst customer service I have ever experienced. Save yourself a lot of money and stress – DO NOT JOIN!!

This site is no longer what it used to be. People are fake and scam. Most will message you and before you have a chance to respond, they've been blocked for violating the terms of service. I would have been better off setting my money on fire.

I would give a minus number if that was an option. Worse dating site ever, don't waste your money. No profiles within 35 miles and only 5 within 100 miles. Very expensive and definitely NOT WORTH using this ridiculous site!

What a waste of time. So far, those who were a "match" and contacted me, were conveniently "blocked". I barely responded to a couple of them and that was the end of communication. I did not pay all this money to be matched to blocked members. I am starting to think I am the only real person on the site. Now, I can't cancel my membership.

Never trust this company! I attempted to sign up for the advertised $32 (ish) per month… Was immediately charged $90! And told I owe another $300 (for a 3 month subscription). Just thieves! They advertise a 3 day opportunity to cancel! I attempted 12 times, twelve emails to cancel!!! They ignored them and told me $365 “I signed a contract”. I did not sign anything but was tricked by a deceitful website! Not designed to help people but to exploit them! Awful company.

I subscribed and realized the same day that I didn’t need the service. I immediately requested cancellation, even offered to pay for one month, but eHarmony refused. Now they are forcing me to pay for 23 more months! Their cancellation policy is unfair. I have filed a complaint with Competition Bureau Canada. AVOID THIS APP!

This is a big scam. I signed up and minutes later I cancelled. I have asked them to refund my money. There is no response from them. I have gone to my bank to dispute the transaction to have my money recovered. Never sign up for eHarmony. It is not a Christian circle. It's being run by scammers.

ABSOLUTE GARBAGE!!! I matched 15 girls in the first few days, ALL PROFILES were deleted for breaking the rules=SCAMMING! I've had close to 30 profiles deleted so far and I'm not even a month in. Then you go to try and cancel your account and they say you can't cancel for 2 years?! $780+ for 2 years??? 178 for 8 months and it doesn't even have REAL PROFILES and they show me to people who are outside of the area I am searching and they show me to non-paid members, which I do not want! Absolute garbage site!!! Save your money, if you want to waste your time, you can do it MUCH CHEAPER on Tinder, Hinge, Bumble, and maybe actually MEET someone on there--yes I HAVE HAD LUCK on there, NOT ON EHARMONY!!!!

Absolutely no real person on this site, last 6 oeople clicked on were blocked and received warning from eHarmony not to contact, communicate with them. How about don't put these people on so don't waste my time.

There is one person within 60 miles of me on their website, 6 within 150. They do not offer paid premium for a period of less than 6 months at a time, and I could not tell how empty their service was until after paying. Their terms and conditions do not allow for a refund or cancellation of the $150-$300 you may end up paying for their service. Do not give any money to this scam.

Yes, this site is very expensive! Let alone that they give you a word salad on how long you MUST pay. Now to the guts of the site. The majority of the people that you or they show interest in you are fake and end up being scammers. Yes, like 95%. I have been on this site for 7 months and it is real bad. I would stay away!

The dating App is over priced and not worth it. Eharmony has been around for a long time, and I thought it would be worth a try. What a joke. 4 members within 100 miles of me, and I don't want to be judgmental, but my gosh, the people are ugly. If they weren't over weight, they sure were missing most of their teeth. I immediately contacted the company, and asked for my money back. I paid 191.00 for 6 months, but alas, they refuse to refund me, after only 1 week of use on the app. I'm very disappointed in their customer service. People are just looking for love and companionship, and this company is taking advantage them.... It's a money grab, STAY AWAY!

Do not use eHarmony. Even if you cancel your subscription, they’ll act like you didn’t… and then charge you for an entire year which is nearly $700. And then they’ll send debt collectors after you. Hope this helps. 🫠

About 88% of any matches I have received have been scammers. What is with this site. Don't waste your money. They want you to show a receipt? I didn't save my receipt? You have better chances of going to McDonald's and meeting someone rather than use this site.

Do not waste your time and money, eharmony is full of fake profiles and scammers, the customer service is completely unhelpful, and when you want to cancel your membership and get a refund, they refuse to do it. So, save yourself a headache and stay away from this horrible business!

This site is a scam. Every time I wrote to someone, they would take them off my profile and say it was a scammer. I never had one decent person to talk to. I believe they hire people to write to you so you think you have interested parties then they ghost you. This site makes you feel so bad. I stopped payment and asked them to cancel my contract and refund my money. I will report them.

This company is a scam artist, they lock you in very sneaky into a contract that you don’t even agree to or sign off on you. Just click a button that states what you’ll pay for the month and then all of a sudden they give you this outrageous amount they’re gonna charge it card multiple times and you’re locked into a year contract…who signs up for a dating site for a year, it’s ridiculous. I thought I was paying for one month just to try it out. I immediately contacted them when I realized they charge my card a high amount. Within seconds of joining, deleted the account and reached out to them and they’re telling me that I’m locked in for the whole year no matter what I do so little do they know my bank says otherwise and I’ve left reviews because I don’t want anybody to go through this. They are a scam.

I signed up and took their test. Being a fairly new widow, I thought I was ready. But no matches anywhere close distance-wise, and definitely not close companion-wise. The three they paired me with were so far out in left field, I wouldn't even consider, even with the distance. I emailed eHarmony in less that a week of signing up asking to cancel for the above reasons, and that I had changed my mind about being ready to date again after losing my husband last February. I had no problem paying the first month's fee because they had done the test and did give me access to the site. But it was very disappointing when matched returned. I also explained that after thinking about it, I was NOT ready to date again. They refused to let me out of the 6 month contract, and even told me that my profile would stay on the site. I asked them to take it down. They refused. Eharmony is a scam. Don't use them.

I filled out the basic information but when I saw how much it cost I did not subscribe, However they had my info and subscribed me anyway. Then it renewed the following year without my knowledge. I was then made aware when it tried to auto-renew the second time. They would not let me cancel. Said I was a day late. I had my bank reverse the charge and now they are sending me to collections. Over $400 spent and I never even used the site! A total money grab. How I wish I had read these reviews before hand.

eHarmony is a complete scam! I signed up not realizing it was a six month plan and I could not cancel. I paid for the first two months while trying this out, but didn’t find any decent matches whatsoever. I ended up finding someone else on a different site so no longer needed the service. I reached out to them to cancel as I did not want to use the service anymore and they told me I had to pay for my full six months. Their customer service is a complete joke, such a disappointment.

It seems like multiple people have had the same experience. Please don't sign up with this company. They will charge you large amounts of money and tell you that you signed up for 2 years, when you didn't. They will not give you your money, nor prorate the amount of time you have been on the site. Don't sign up here! Hinge is better.

This is a terrible business. I tried to cancel my membership 10 minutes in. I didn't use it and they refuse to give you the option to not pay any more of the subscription. I even offered to let them keep the money already paid, just to stop charging me after. They refuse to let me stop paying. The customer service is rude and offers no help. I do not recommend anyone use this service.

I tried to do free but couldn’t see anyone. I only had the option for a six month subscription. There is no 1 month or 3 month option. It was about $370 for 6 months which makes it the most expensive dating app. The only 1 person I liked was over an hour and a half away from me. We never met. The only option for distance is 30 mile, 60 miles, etc. No way to adjust for closer distance. Everyone I matched with which was very few all ended up being fake profiles or the company sending me a notification that they were removed for violating the rules. I would never recommend this app to anyone. Save your money.

I spent the time and money with so much great expectations because this dating site was rated number one with Forbes magazine, a well-respected publication. I don’t know how much money they paid Forbes to provide that information, but I can tell you now that this was the biggest waste of time and money and such a disappointment in every aspect.

Terrible terrible service. I canceled my subscription 2 months in and they not only kept it active but tried to automatically renew my subscription and charged me more than $200. When my bank blocked it they sent a collection agency to try and get me to pay. Absolutely ridiculous. This site is nothing but a money grab.

I started an eHarmony account in early January and paid the 3 quarters of access fees. In late January, I received an urgent notice that their server glitched and I do not have access until it is fixed. I have trying to restore service this week. But the customer service rep says that I do not exist. Very poor customer service!! I am trying to reconnect. I know my site is alive because I get notice of messages.

I was ready to get serious about finding someone to spend the rest of my life with, so I signed up for a three-month subscription. It was all downhill from there. Firstly, not a single soul viewed my profile. Secondly, not a single person I contacted even read my messages. Finally, customer support is ignoring my requests to delete my profile and account. Only use this service if you like giving scam artists money and having your heart toyed with.

I gave eHarmony 1 star because zero stars is not an option. No significant matches in several months, just a few dates that led nowhere. Don't waste your money. I tried to cancel my membership online per the 'help' instructions, the site does not have the links as mentioned in the help instructions and I was therefore not able to cancel my membership, I was charged for an additional year's membership at around twice the initial fee. Online help is non-existent, the chat feature isn't intuitive, and emails from 'customer service' representatives are useless.

I wish I could give negative stars. They are complete scam artists. I had a charge blocked on my credit card by them for almost 600$ and did not know what it was for, so I assumed it was a scam and my credit card company cancelled my card. Then I began getting emails from them regarding the charge and they said if I didn’t pay they would take me to collections. I knew that I did not sign up recently for this service so I was confused and politely emailed them for an explanation. They completely ignored all my questions for multiple replies until finally someone attempted to explain but made up a date for when this was renewing from. When I questioned how I could only be getting a renewal now from 2020, someone else replied with a completely different story.

For those of you, whom are still having funds taken out of your savings or checking accounts, because of this ridiculous subscription! Just go to your bank, close out your account and open up a new one with a new account number. No more automatic withdraws! Does not effect your credit! Since they do not have your social security number. Not to mention you did not sign anything! Save your hard earned money! Take care.

I signed up for basic to see matches. It kept pushing to fill out everything and even pick a plan and ask for card info. Whole time I’m assuming they allow you to pick matches and decide to not move forward. I had 2 matches. Decided not to move forward and said too bad you picked a premium plan and paid. I had no intention of moving forward till I saw my matches as they advertise and they just didn’t care. Total scam.

This is the worst site I’ve ever used. It’s a scam. I found someone within the first 3 days of using this site but they are going to charge me for a full year no matter what!? Absolute garbage. I tried to cancel my subscription after the first month and they won’t cancel it. They are still going to charge me every month for the next year even though I don’t need or want their service anymore. This is disgusting to say the least and I don’t recommend this site to anyone. Go to hell Eharmony!

Beware, eHarmony is a total scam. You will receive messages from transgendered people who don't reveal that they are not cisgender, fake profiles, scammers and foreigners who are looking for a means to immigrate. I quit using the site after 3 months of a 12-month subscription for safety concerns. I removed my profile but didn't realize that I actually had to cancel my subscription so that it did not automatically renew. 9 months later, I was charged for double the amount that I had paid for the first subscription. They did not send a renewal notice but just charged my credit card. It is impossible to get that charge reversed. They don't send the renewal notice because if they did, they wouldn't get any renewed subscriptions so this has become their business model in order to generate revenue.

EHarmony is a scam, I tried canceling & getting nowhere. They don't get back to you so you can cancel within the time frame. It's a money making racket. You get no responses, no updates. You don't know if anyone ever reads your messages.. Waste of money.

If I could give less than 1 star, I would. This site is the worst. Many, many scammers, and poor quality of potential matches. The site also allows profiles to be posted without a photo--why? This is a total waste of time, as nobody serious is going to post a profile with no photo! There is no way to filter based on education, which may sound harsh, but I don't have any interest in dating someone without higher education. If nothing else, it indicates a certain level of ambition. The price is totally NOT worth it. Even if it were free, I consider it a waste of time.

E-Harmony is not transparent about trials or refunds. They charge a considerable amount of money and have no recourse for refunds even when less than 24 hours have passed and a request for cancellation and refund has been made. I subscribed to see what it would be like but there was no outright indication of refund policies this was hidden in the fine print. I subscribed on a Saturday night and asked to cancel on a Sunday morning (about 14 hours later). I emailed and followed the guidelines for refund. I followed up my email Sunday morning with another email.

I don't know why I didn't look for reviews before I joined. I look at reviews on everything! Too late now but I believe they scam people into paying by showing you someone who is interested and who left a message. Of course, you can't see the message unless you pay money. Once I paid the money, I saw the person said hi only, so I responded back and the very next day I got an email from eHarmony telling me: We would like to reiterate that this account was closed by the eHarmony Trust & Safety team to protect our members and not due to a voluntary decision by the account in question. I think they put a fake profile there and once I took the bait and paid, they took the profile away. After reading all the other reviews on here I am pretty sure I am right. I immediately went to the site and took off the auto payment for renewing next year.

Don't waste your money. You're locked into a contract, I never went on a single date, it's a waste of time, money, customer service is non-existent. Matches are either too far away or not your type and I live in a big city!

I can not say what a horrible experience I have had with eHarmony. I accidentally committed to the purchase of a 2 yr subscription and tried to call the very next morning. Too bad we gotcha. Very other company has at least 24 cooling off policy. Not these guys. The worst part is they also set you up for auto renewal whether you want it or not. They have to be violating some FTC regulations. Plus if you do contact customer support all you get are canned emails. No real responses to your legit problems. Oh and if you make too many contacts they cut you off for the month. So I purchased premium membership but now I just have to sit out for 22 days because I’ve reached my limit of contacts. Go elsewhere. If I could afford it now I think Silver Singles is a better site if you're over 50.

eHarmony is a total scam. Their algorithms are not unmatched. They are marginal at best. The service they provide is possibly additional customer service help, but in my case where I tried it for one day and did not like the algorithm selection of potential matches I tried to cancel the membership in under 24 hours and they refused to credit me back anything… A responsible business would’ve at least prorated the account and perhaps charged for the first month of membership. Buyers beware. Their practice is probably at best quasilegal and they definitely engage in deceptive marketing practices!

I joined EHarmony because I believed the hype on the EHarmony reviews that they are a reputable match making site and they guarantee matches. That was not true unless you’re living in Canada and want to have a long distant relationship with someone say in Germany…but are they real. No. The site offered very little to choose from and not even close to a match to you. Not at all. The few coffee dates I went on were waste of time and not anything I requested. My advice save your money and join something like POF or Match where you have a better chance of meeting someone and don’t have to pay a phenomenal amount to join avoid getting scammed like I did. EH customer service is also useless. Stay Away and Save your money.

I joined eHarmony in November 2024. In the 2 weeks I was active on the site, I chatted with only 2 people that fit my criteria. I signed a one year contract unbeknownst to me they would not let me cancel, I still had to pay the $121 installments for one year's payment. I thought I could cancel anytime. I signed up on Bumble and Match and in that same 2 week time frame with the same filters, I met at least 20 guys! I did not find the men on eharmony attractive and most did not meet my criteria. I've had so much more dating activity on match.com and bumble. It was a complete waste of $480. They would not refund my money when I cancelled. I feel like I was swindled! Never again!

I've asked this company multiple times to stop emailing me. I'll been a happily married man for over 30 years. Don't need their product not interested. But they want to do a harassing form of emailing me and changing ways to get into my email. After I put them in the Spam box so they must be a trash company with deceptive business practices.

DO NOT WASTE YOUR TIME!!!! I am a 56 year old male. I have been on eHarmony for over 3 months and over 90% of the profiles are fake/scams based on my experience. There is virtually no one on there. I'm looking for an LTR. Bumble, Hinge, & Match are much better. I've gone on many dates, meeting lots of REAL people.

Total rubbish a ton of scammers etc, etc. "Unfair renewal fee" regarding eHarmony refers to allegations that the dating site automatically renews memberships without adequately informing users, often charging a significantly higher price than the initial subscription cost, leading to complaints about misleading practices and difficulty canceling subscriptions; this has even resulted in legal action against eHarmony in some jurisdictions, including Australia where the ACCC (Australian Competition and Consumer Commission) filed a lawsuit against them for allegedly misleading customers about their automatic renewal process.

I paid for a year subscription because there was a special. I had only a few matches, I then loosened my settings and got a few more. Not many were women that I had much in common with. I'm attractive, have a great job, many interests, and I was raised to be a gentleman. The women didn't even acknowledge my likes, let alone respond. I went back to my original age settings (I'd changed from 21-30 to 21-38, I'm 27). I changed income to comparable as opposed to any. I got 2 matches, but with no photos and incomplete profiles.

Don't waste your money. I haven't had any good experiences meeting anyone in 4 months. It's just like the free sites except you get more matching algorithms. I find those don't actually matter when meeting someone anyway. Steer clear!

When I first started to be interested in dating, I joined a number of different dating apps and was not successful in finding anyone on any app so I deactivated all of them. At least I thought I did. Then eHarmony came up at renewing on paypal. I called paypal to try to convince them to stop the payment. They said that they could not. I could not figure out how to contact eharmony because there was no phone number. Paypal finally gave me a phone number which I thought I confirmed online but… I ended up being defrauded more than the expensive subscription price.

ZERO STARS. This company is the worst and they absolutely know it. I didn’t read the reviews that I have now read and I feel stupid. You have to pay premium in order to write to other subscribers. They have to pay the same premium in order to write you back. Most of the people you would want to talk to have obviously not paid this price. So you hand over your money and they put you in a jail cell where you can’t get out, and no one can come in to save you. Your only chance is finding that needle in the haystack that also paid the premium price, matches with you, lives in your range, and also has the gumption to talk to you after they’ve been burned for months and months by others who can’t speak. They prey on the vulnerable who are so lonely they would pay money they can barely afford.

Overpriced garbage. If you want to pay to see fake profiles and spam...you've come to the right place. You get stuck into a lengthy commitment with very few "real" people to match with. All I spend my time doing now is reporting and deleted profiles. It's unreal.

I strongly believe eHarmony is scamming me. I joined one month ago, encountered over 18 participating subscribers blocked who have contacted me. Do not subscribed to this dating app. When you attempt to reach out to the office for an explanation, they do not have an office telephone only email communications. I will report them, and will attempt to cancel my subscription.

Never found a female looking for love on eHarmony. Only found scammers. Avoid all dating apps like you would avoid COVID. Summary: was on eHarmony for 3 months, never had a local love interest, they all were very long distances promising love, financial security and happiness.

I'm an attractive woman, I got no one writing me. Recommendations came from overseas. Men in Europe! Really?? Just not the eharmony I remember. It was sad, and colorless. They ask for full payment if you miss a payment. Block your access in the interim. Eharmony has hit new lows. The review of one star I feel is well earned. I feel stuck with them for now so I'll have to make the best of it. Try another dating site, eharmony is not worth it.

This is the worst experience I have ever had, I wished I would of looked at this page before paying them and get emotionally distressed by a man that contacted me and was a FAKE, as all the other 12-14 men that contacted me all turned out to be FAKE & SCAMMERS. I still can understand how this happens with all the technology available. I tried to report my Scammer and I wrote 5 emails, because of course there is no phone number to call before they brought him down.

MISLEADING and FRAUDULENT. BEWARE. Seriously beware. Eharmony has you pay a very large amount of money because they know you are vulnerable and prey on your fears. You will fill out multiple pages about what you are looking for, which they will disregard and give you the exact opposite. They don't care if you like the person. They already have your money. If you think you will get the chance to meet someone even close to what you want you are wrong. Your concerns will go unanswered. They advertise tons of people sign up for this safe place for dating. What that really means is tons of people realized it is a SCAM after they paid for it. You can't get your money back or walk away. It's a horrible mental hell they have you in and they know it.

Their site is a rip off, don't trust this site on any level. They will try to send a collection agency after you, RFGI. I have lodged a complaint with the Better Business Bureau. I would not even think about using this site. Don't do it. They are scamming folks everywhere.

OMG I signed up and then changed my mind immediately with no luck in cancelling. They send a long "I'm sorry" email but will not give you your money back or cancel your subscription. They just want your money. DO NOT, I REPEAT, DO NOT USE THIS SITE. It is a total scam.

I could have had 1 date but it didn’t work out. I am just amazed at the amount of Blocks that occur in just 2 weeks. They need to do a better job verifying there members. I am stunned at how many people give it just 1 star. Had I seen this I probably wouldn’t have moved forward with it. Also looking at other reviews of other Dating sites it’s not good. Someone commented that the BBB should be involved. With this many unhappy customers I am surprised that Attorney Generals from all 50 states don’t get involved.

Don’t do it! Stay away from eHarmony! All of those great reviews are fake, just like every one of the matches. I have spoken to ONE real person in 3 months, all of the others were scammers and bots. When I researched some of the matches, they were totally fake. Many others were blocked by eharmony for ‘violating the rules’. Biggest waste of money ever. Just don’t do it.

This site has nothing but scammers on it. For the past 6 months almost every match has been with a scammer. I thought since this site is more expensive that it would have less scammers on it. I was definitely wrong. Save your money and stay away from this app.

They need to be shut down and every ACTUAL member given a refund. I got conned into a 6 month subscription and no way to cancel future payments. I'm on the hook for 116 bucks a month for 5 more months. The worst dating site experience I've ever had!!!

My experience was not good with EHarmony. I discovered quite a few Fake profiles, like over at least 10 profiles before I decided to finally throw in the towel with them. Some of the profiles were obviously written by the same writer because there was a pattern that I saw, there was always a space before a period and a space before a comma which is not how anything is written in our English language here. It was truly a waste of time and an exorbitant amount of money.

Eharmony chose to charge for at least one, possibly 2 years on autorenewal even though I had not used the site at all during those times and had discontinued my only agreed upon payment method. Now they continue to send me aggressive emails threatening collection action on this "bill". Weak and predatory actions of a company failing badly. Very sad.

EHarmony now for about 4 months. EHarmony does NOT vet people at all. A lot of scammers get through. First couple of texts, they want to go directly to WhatsApp or some other site. You can also tell by the lack of NOT answering questions. They answer questions with another question. THIS IS THE BEST SITE TO FIND SCAMMERS. I CAN'T STATE THIS ENOUGH. SAVE YOUR MONEY.

I tried to join today. When I filled out the form, I agreed to 11.00 a month. They tried to charge me 280.00. Lucky for me my bank stopped payment. I wouldn't join for a dollar a month now! Crooks! Terrible company, terrible!

Avoid Eharmony! They have several lawsuits against them for their unfair practices. They do not provide the services they advertise. They barely have a selection of people or active members on their site and they lock you in a contract with a 3-day cancellation time period since they know that they otherwise have even less members. Despicable company!

They offer you a certain price but when you put in your credit card, the cost increased a lot from $39.00 a month to $114.71. When I tried to call them they wanted my credit card number again to charge me just to talk to someone. What a rip off.

If I could give it a minus, I would. Joined on 12/4/24, was said if I cancelled in three days (New York State law) that it would be cancelled and no money charged. Went to cancel today 12/6/24 and am just getting a run around. Don't want anything to do with these scammers!!

A lot of the ladies that eHarmony sent to were too far away from me. Several of the ladies that I reached out to never responded back. The last lady I reached out too asked me how long I have been on eHarmony and what did I think of this site. I told her that a lot of the of the ladies lived too far away and the ones I did reached out to never responded. So I said, I would not recommend this site. She did not respond to that. Several days latter I checked for a response and then I discovered I Had been blocked. Then I discover I have been block from this site. I only told the truth and I didn't think I said anything that degraded this site or attacked them in a disrespectful manner. So be careful of what you say on this site, they are reading everything that you write on this site.

This site charges a lot and leads you to believe all members are vetted (within reason). I joined and two of my first three contacts were fake profiles - in the first week of my membership I learned a 500 dollar lesson. But to add insult to injury they will not refund me OR close my account. Don’t be fooled into thinking a high price equals quality. And, good luck getting customer service that isn’t shady.

Absolutely horrific. I’ve been contacted by numerous chatbots/AI… Personally discovered about five or six in one week of fake accounts…It seemed everyone I talked to or contacted me was a fake. The only positive thing I can say, which is why I’m giving one star is every time I contacted customer support - they investigated and removed the malware.

Whatever you do, do NOT join this site or pay them money. The vast majority of profiles are inactive or are scammers. This company was good at one time and seemed to care about their customers. That is no longer the case.

I was very unhappy with my eHarmony experience and I would never recommend someone to use their service. The matches I received were subpar at best and I had multiple men reach out with creepy and inappropriate messages that made me very uncomfortable. More concerning, I was not aware that my account was set up for auto renew, so I received a surprise charge of $119 on my credit card, and was information be eHarmony support that it was only the first of 4 charges, as they had auto renewed me for a $400+ annual membership. I received NO notification in the days leading up to the charge of the pending charge and auto renewal, so I was given no opportunity to cancel it. They refuse to refund my money. This site is a borderline scam; find another, better dating site.

Don't do it! Site is full of unverified scammers! When I contacted customer service they told me I can delete my profile but THEY WILL CONTINUE TO BILL ME FOR A FULL YEAR! No doubt Eharmony itself is a giant SCAM! Don't make the mistake of joining!

They lure you in with words like discounted ‘trial period’. Then when you sign up they charge you exuberant fees. The vast majority of the profiles are scammers that are cat phishing. The customer service is awful and it appears this is by design. Companies with a good product don’t need to trick people into long-term contracts and then refuse to release them. Stay away!!!

The worst app! They will make you pay 6 months but they will trick you saying that is just three months! Guys they are losers, horrible app. They only eat your money! Avoid this app and don’t waste your money!

This has been the most expensive dating app I ever signed up for - Nonetheless, out of all my matches they have all been romance scammers. So sad, they have made this experience scary, and unsafe. Unfortunately, I signed up for a one year subscription. I am trying to get out of the subscription due to my experience in the last three weeks. I have made my profile invisible due to the app not letting me delete my profile. Do not waste your time or money. Not to mention the customer service staff for Eharmony is like the IRS they will not even work with you or give you any lead way. I would say they are like their users SCAMMERS, FRAUD.

I am 39. I have never dated. Things happened last year and I realized why I was not interested. I decided to try it out. Brain injury in 03. Lost all but about 8% for my vision. I cannot drive. I thought I would try online dating. At least as far as meeting someone goes. I joined eharmony. It feels like a total scam. Like eight people have either liked my profile or talked to me. All but two, as soon as they click like or after a few times of us talking, get banned. Now, they say blocked. I mean, what are the odds of that happening over and over again. There is no way I will ever be able to connect.

Eharmony you to be good to use, but now it is about 98% fake profiles fishing for your email and phone number. I have asked eharmony to remove all my information. The online dating sites are not what they used to be but are filled with scams.

A few years ago eHarmony seemed like a legitimate site, but since I rejoined in July, most of the profiles I get in my feed are fake. You can tell they are fake right away and I started reporting them to eHarmony through their online form. They end up blocking the profile and then send me a standard form email with a link to an article on how to stay safe.

I decided to take the one month trial. I was not able to see the pictures clearly. Only part of the profile. Then I received a promo of 50% off the first month making it $19.95 for the first month, then $39.90/month. This was for the Premium Plus 12 month. I enter all of my information but at the end it gave me membership terms of $114.71 today and 3 subsequent monthly payments of $114.71 each for a total of $458.85. If I changed the payment terms to monthly then there was an additional charge of 11 plus interest rate on top. Also if you do not cancel within 3 days of the start date and find a match within 1-4 months let's say they will not refund the other months or if you are on a monthly payment they will continue to charge you.

Scammers! Misrepresented material facts. Wrote they are number one Jewish dating online. Made me pay $98 for first month, followed by three more payments. ONLY after I paid and gained access did I find 6 ** men far distant from Houston or Los Angeles. There we no other candidates. I tried to be more flexible and reduced height, then up-n-down age, then distance, then even added spiritual and Jewish and waited a week to log in again to find -- no candidates, not even one, and asking me to "change your selection." I canceled my membership and asked for full refund. I was told - go fetch. SO, I dispute the charges and will file a small claim in Houston if necessary to teach them a lesson. Liars! Scammers!

Total scammers!!!! They charged me for something that I immediately cancelled and didn't even clear my bank yet and refused to give me my money back! They literally try to trap people in with a free trial or a $19 and then charge them hundreds! STAY AWAY!

Wish I could give it zero. Worst dating app in the history of them. They charge you too much for the lack of matches and provide no attempt to refund any money or simply just stop a membership. They tell you you have to continue on with your subscription and don't even attempt to make it better. What a garbage company. I'm ashamed to have got taken on this ruse.

Total waste of money. Don't do it! All fake and scammers. Looks just like they are local but NONE of the people (machines) I communicated with were. Responds quickly and works you toward setting up GoogleChat which is a HUGE hell no.