DISH Network Reviews

I had the pleasure of dealing with Michael 2AH. Who gave me great customer service!!

I was recently extremely satisfied with my service from Dish Network. Anthony **, the technician that came out to my house was very professional, well-dressed with his Dish uniform, respectful, and proficient with his work. He immediately put shoe guards over his feet to protect my flooring from debris... friendly smile and hand shake before and after service... He explained everything thoroughly and patiently. I asked him about a sound system and he did not hesitate to demonstrate the Polk system that he had on hand, which I did purchase!.. I am very happy with this service!.. Thanks Anthony and Thank you Dish Network!..

Good most of the time, but there are always 2 or 3 second pauses during shows on all stations. Also service sucked for local stations during Red's Opening Day Parade.

I had to call to ask about why my parents' tv could not add streaming services (i.e. Hulu, Paramount+, Disney+). Turns out they needed another piece of equipment. They said it would be covered for the install and the equipment because they had "DISH Protect", AND no additional monthly fees after installed. All this sounds great, right? Nope. If this was going to be installed they would need an additional 24 month commitment. Why? This is absolutely ridiculous that any sort of commitment should be required. I don't understand why, in 2026 (?!?), that this isn't a standard for ALL cable boxes to have this as a standard setup and any additional time is required. Sounds like Dish understands that their product is subpar to all other cable companies. Good luck to you if you're choosing to go with them.

I had to cancel my service because we are moving and are going to be living in our camper. The very next day Dish called and said that if I don't pay my bill they will send me to collections after 1 day. I told them that I was going to pay it in full next week and they said sorry but you canceled so you need to pay it in full. But if you pay $100 now it will stop it from going into collection so I paid a $100. Then they call me the next day and said I have to pay it in full or its going to collection. I will Never use them again and if you're smart you will stay away from horrible company called Dish Network!! Absolutely joke of company. I WILL NEVER USE THIS COMPANY AGAIN!!!

After 6 months, look at the top 200 channels drop down to nothing. You need to buy the internet package to get METV History. You're down to junk channels, Spanish weather, and home shopping. Big waste of money, stay away from this company, rip off big time.

It would be 0 stars if it was allowed. I have literally been fighting with these Dish schmucks for 2 years now. Audio breakups, audio levels, distortion and often total picture losses are all I can say about DISH. I sent a 4-page letter to their CEO about how a rep from their corporate office told me that they could not fix any of this. No return letter was ever sent to me. Not even a form letter came. They have been hiding these problems and more from the media as well as their subscribers. Nobody in the federal government will investigate their immoral business practices either. Things were never this bad 10 years ago. DISH went into the toilet when their current CEO came in from Echostar. Do not subscribe! You will be sorry, just as I have become. They turned me as one of their biggest fans into someone who detests the poor quality of both service and customer support.

Be warned. Don't use this service, it has the worst customer service ever!!!!! I tried to retun my equipment because I found cheaper service and they give you the run around like crazy and just keep trying to sell you something else.

I will NEVER have DISH again. Was thinking of cancelling after prepaying for last month. I had a representative in loyalty cancel it for me. Just for saying I may go to DIRECTV. Very rude. Spoke to someone higher up to get it restored. And then he tried to sign me up for Internet. A good example of why customer service overseas horrible. End of 7 year relationship.

I called DISH to ask about how to get HD channels. The guy who helped had an accent and I could barely understand him. When I asked a question I could tell he was reading from a script and was not answering like he was familiar with the topic. I could not get a clear answer and just hung up. I wish they would stop using overseas tech support and have people familiar with the topic.