Spectrum

I was with Cricket Wireless for 30 months. Happy with the service. However I discovered that Spectrum Mobile MVNO is on Verizon's network. I have clearer calls and the data speed is much faster then Cricket. So I switched to Spectrum; I bought a new LG phone (like LG phones). I was able to port my number within less than 10 - 15 minutes.. I do not use much data away from home. I use wifi at home.. It is rare for me to use more that 0.75 gigs of data.. Hey $14.00 per month on Verizon. NO-BRAINER there. I like the fact hot-spot tethering is part of the plan. But I like the idea $45.00 is max charge if I go past my data plan. Spectrum has the best phone support I have used for assistance.. Spectrum customer support is very, very courteous.

Streaming with Spectrum is cost effective, affordable, more bang for your buck at $24 a month and $15 for movie bundle total $39 a month for all the channels and on demand and movies you could ever want and one phone call away for outstanding customer service. You don’t have to chat online. For.

Spectrum - I have been with them for other services for a long time then recently they came out with a new cell phone business. I usually find a cell store and stick with them but I made the move to spectrum after talking to a phone representative and going to one of there walk in stores. Showed me all the plans prices and they set it all up for me. The customer service is great. Everyone is very nice. They have quite a few stores. They have hot spots all over. You have access to a online app to see your information and to change things yourself. You can call them anytime and they will help you with tech support and take the time to talk to you. You can change your plan at any time and offer all the latest smartphones. They're great and would recommend to everyone.

I am retired and spend the vast majority of my time at home within WiFi range. Don't use large amounts of mobile data. Spectrum's unlimited talk and text plan with 1 gig of mobile data for $14 per month is perfectly suited for me. Have access to mobile data when needed and the coverage is excellent. Also total monthly bill is $14.00, no additional fees or taxes. Am very pleased with service and value.

I’ve had my ups and downs with Time Warner/Spectrum over the years, but I commend them for always striving to provide an excellent customer service experience. The agents are always informative, willing to help, but most of all they’re personable. They talk to you as if you were face to face with them (not scripted). Thanks!

I have just cancelled my Spectrum account (phone and internet) after many years of hassle and misinformation. I have never encountered a business so incapable of providing even basic correct information, and this has landed me in a number of messes regarding my account over the years. I would recommend Spectrum to no one who has better things to do with their time than hang around on hold for hours fixing problems of Spectrum's making, only to be told that egregious customer 'service' errors are the fault of the client.

Absolutely the worst internet service I’ve ever had. Not only did the service never work, when I finally cancelled they tried to stick me with an entire month's service fee despite using the internet for one day. What a joke. So glad I switched to AT&T. Not only is the service faster, there’s no nonsense with the billing. You pay for what you get. Absolutely scammy business practices. What a joke. Save yourself the headache and get a better internet provider.

I ordered cable service with Spectrum which included Apple TV. I was very unhappy with Apple TV because the remote is very difficult to use. There was no way to set up the service without using the Apple TV box; there was no other remote I could have used. Spectrum will not let me return the box because I opened it. Apple itself said it could not help me and referred me back to Spectrum. So now I am stuck with this inferior product. Don't buy one of these and don't do business with Spectrum!

Cable goes out all the time for no reason. TV guide frequently freezes up while scanning. TV stations are not available on a daily basis. Horrendous cable but high monthly prices. Not satisfied at all.

I decided to switch from MetroPCS ($40 a month unlimited everything) to Spectrum Mobile because the rep told me that my bill would only be $54.95 a month with the new phone. So, I thought, sure, I'll pay an extra $15 a month for a new phone. The rep told me that this plan only included 1 gig of data but he said, "You'll never go over one gig because anytime you aren't on WiFi, you'll automatically be connected to Spectrum mobile hotspots." This was a complete lie because he failed to mention that there are only a few Spectrum mobile hotspots in my entire town. He also told me that I would get $100 credit towards my new phone by turning in any old phone. Again, that was a lie. It's only good for certain phones and it has to be done the same day you switch (he never mentioned that part). Since he didn't tell me how to do that, I assumed I would get the information with my new phone. Nope!