DISH Network Reviews

I have had the Dish for 26 years. 10 years ago, I canceled my internet with them, and 10 years later, they are still billing me. When I called them to stop charging me and to credit my account. They will not credit my account even though they haven't offered that internet service for years. What a rip-off.

I have been with Dish for like 13 or more years, So long I don't remember for sure. They constantly are increasing my rate, even when they quote lock me in at a rate for 2 years it still goes up. The toper was I pay for a small basic programming and added on local package for 15 dollars a month, they had a price dispute and were not showing my channels, when I called in after waiting for an hour I got hung up on. Called back again and after another 45 min. they have me a 5 dollar credit. Lo and behold the programming issue continued on for a second month.

Dish tech came out today 06/29/2026. He upgrade My Flat screen TV in living room. Went upstairs to both bedrooms. Change a box in my room. Overlooked the dust mess in the other room. Very professional and I signed up for a new promotion Dish has been offering me for over several months.. I keep a professional on the line Sunday 06/28/2026 for something I did to the hopper. I thank her for her kindness. Dish is the best..

Dish Network has to be the worst ** station on the planet. Shows the same ** every day. What a joke. I go through every channel and everything is outdated and just straight up sucks! Half the shows are from the 70's and 80's. This is 2026.

After having crappy service for probably close to a year, we decided we had their service beyond what we cared to deal with. 5+ years. So they are making us pay another bill after I paid the final bill. They charged us for a box, actually 2 boxes and we received 1, and label to return their crap. I took pictures because this ain't my 1st rodeo. Mind you, I have 2 shipping accounts for my own needs so this a crock of bovine scatology. We have not had service with them for 6 weeks at least, and they still sent a bill for service. DO NOT USE DISH! They said we were loyal customers, so you over charge and keep charging us for whatever you see fit?? If we were bad customers what would you do? Never ever again. DO NOT RECOMMEND!

I would give them 0 stars if I could. I was a loyal customer for 20 years plus. Did away with their service, was told they would send box for equipment within 30 days. It never came, called several times finally got box mailed everything back. Then I get a bill for 21 dollars and some change, called them back several times, no one could tell me what it was for. They turned it over to collections. Called collections to dispute the charge, he said it was probably for the box and label. I was never told about.

P/T programming has recently gone to "crap"... Just WOKE DEI "crap".

I have been with DISH for 20 years. Shocking right. I called to cancel service and the agent who I spoke with validated why me canceling was the right thing to do. This guy was beyond rude, disrespectful and very condescending. I don’t know why people who don’t want to do customer service choose that job.

Had to cancel my contract due to unexpected emergency move. The charges me $140. They also are charging me $25 for a box and label to return the equipment. Rwp was consistently talking over me or not listening to me. On top of that he said the return box might not get here before my move. This company was used by us years ago. It took over 10yrs for me to consider trying them again. Feel like I wouldn't use them again unless I had absolutely no choice and still probably wouldn't use them. One of the worse companies ever and they just love to come up with these fees out of the blue. Beware of DISH and don't use them. Many issues even when you aren't canceling!

I’d like to give negative stars but I can’t. Worst service ever. If you’re incredibly lucky you’ll get somebody that isn’t ESL and actually works in the United States but that’s rare. I’ve called 4 times tonight. Multiple times prior to tonight and their equipment doesn’t work. Ever since they insisted on upgrading my “Joey” there’s no sound half the time. 1/4 of the time the sound doesn’t match what’s on the TV and the remaining 1/4 you might be able to watch TV. You can’t turn it off without doing it 5-6 times in a row and the one girl in the Philippines laughingly said “that’s fine, that’s normal”. WTH? The US woman tonight said it wasn’t normal. Walked me through resetting the equipment and assured me it was good now but just call back if it wasn’t. 5 min later the sound went out again.

The selection is wonderful. The ability to record and save is wonderful. But when you need service? The CS agents are mediocre on a good day. If you can get a service tech, that is a good thing. And I finally got one. But not until DISH ordered a Hopper for me to install myself (elderly and disabled, and I have the protection plan so service was covered). I tried to stop the shipping of the Hopper ($20 for UPS, which is a whole nother matter), which, when it is delivered, I will be responsible for returning, still stuck with the $20 even though I didn't need it. I don't like DirecTV but if you can find something other than DISH or DirecTV, go that way.

Do NOT get DISH. Worst customer service. Hours on phone regarding returning equipment. Dropped off at designated site in original box like they said and still they charge you and you will spend hours on the phone trying to resolve.

After more than 20 years as a loyal Dish customer, my final experience with the company was disappointing enough that I felt compelled to write this review. My contract had expired, and I simply wanted to cancel service. Instead of a smooth process, I was informed that I would be charged $25 per box to return Dish’s equipment. To make matters worse, I was told I needed to retrieve a lens from the dish mounted on the roof of my three-story home before returning the equipment.

I live next to a Dish customer. I continue to contact them about the line that is tied in a knot hanging over my driveway! They want me to pay to have someone come out and fix the line! How ridiculous is that? A tech TIES a Knot in the line and that is Ok. The service is horrible I when your technician does work that is below standards and the company wants you to pay to correct it Seriously worst customer service EVER. A Tied knot and they were too lazy to even cut the ends off! Take responsibility for your bad work!!!!!

Updated on 06/12/2026: Everything was fine until I cancelled service. They sent a bill that I didn’t think I owed.? Paid it anyway but I didn’t know it reactivated the account. So I had to cancelled it again. I’ve since received 3 more bills. I should not owe anything because I’ve overpaid.

Cost of Dish is a lot more Directv for the same service. I was direct customer for 15 areso year but decided to go with dish, now very unhappy

If I could could make it negative 10 I would! First off if you have a problem, you can’t talk to to anyone able to address or even try to correct it. I won’t try to convey the ridiculous issues I had with trying to cancel my service. Initially not for any problems but only because my community was converting to a new service. However I was convinced to keep my service in a paused status by a very talented salesperson. Long story short it ended up being a huge/costly mistake. Don’t fall for it. Their BS lies etc. In the end this big company holds all the cards and you’re screwed. Don’t sign up for their BS 2 year contract. Many better options out there. BTW first bad review I’ve ever written if that tells you anything. I’ll just suck up my loss and hopefully save you from the same bad choice. Good Luck!

We were loyal customers for over 30 years. Our remote stopped working, so we called to get a new one. The lady on the phone insisted they can’t send anyone to help us or give us a remote. She talked to us like we were stupid insisting was the batteries or a blocked receiver. She had me on my hands and knees “troubleshooting “. I’m over 50 and have had surgery on my foot, so this was not easy for me. We never got our issue fixed, so we are going to DirecTV, so we can get equipment we can use. If they don’t want to lose more customers, they better train people how to talk to customers.

Moved from an apartment to a house. Had to cancel my account and tried to get Dish at my new place, waited 45 minutes just to be told no, I had to wait 60 days.

They removed our local channels. I called customer service and she tried to sell us an upgrade with the hopper at no cost but had to sign up for the equipment protection so a tech could come out and install the equipment for free. The equipment protection is 12.00 dollars extra a month with the first month free then you had to cancel it if you don't want to pay it. Also had to get into another 2 year contract when we have been customers for a decade. I passed the phone off to my husband and he tried to fix the problem with the service representative on the phone. That did not work so we decided to cancel so she transferred us to another line and the cancellation guy tried to talk my husband into another package. Their sales tactics are too aggressive. Their tactics are removing channels and telling you your equipment is outdated. This is offensive given the fact we have been customers for more than a decade.

The only reason I gave 1 star is because of the dvr. My bill is outrageous going up every month. Customer service and technical support is absolutely horrible. Find a better option. Making payments is normally ok but can be a total headache. Their internet is completely useless.

Dish suspended my service several days after I made a full payment. I have been a Dish customer for over 7 years. When I called them, they apologized for their mistake blaming it on a computer glitch. I was offered several options including a $90 discount for 12 months. I told them I was probably going to cancel my service but I would consider their offer. I called back today to accept their offer and they said it was no longer available. Wow, this is a rinky dink company that will tell you anything to get your money. BUYER BEWARE. THEY WILL RIP YOU OFF AND LOCK YOU INTO A CONTRACT AND BASICALLY BLAME IT ON THE COMPUTER. MY RATING IS NEGATIVE 1. DO NOT TRUST DISH!!!

I have been a Dish customer for about a year now after leaving DirecTV. Up until now I have been happy with the service. Our area has been experiencing days of storms and rain. My service worked yesterday in the morning but now it is searching for a signal. I cannot get anything with either the hopper or the remote. I called customer service with no solution. The person that I talked to was patient and a bit demeaning. I have had satellite services for over 25 years and understand the basic troubleshooting. This person talked down to me as though I was an idiot. He had me continuously trying the same troubleshooting steps over and over for 20 minutes. He finally accepted that nothing was working and scheduled an appointment for me. Great except that the appointment is not until over a week away. That is not acceptable as he stated that I reside in an area that does offer much support possibly due to a lack of personnel.

The absolute worst cable I've ever experienced. In the past, Spectrum has been my rock. Now I'm in a mobile home park where Dish is the only choice. Though I'm thankful, as an 84-year-old, to get TV, this company is pathetic. Can you believe they have channels set specifically to advertise Boost Wi-Fi? If Dish is your only choice, enjoy. Otherwise, find a high-quality cable company with A+ ratings.

Bad customer service, charges for anything, don't get this company, bad experience, never I get this company again.

I WARN YOU TO NEVER SIGN UP FOR DISH SERVICE - Dish is a financial drain system on their customers' accounts. I was a loyal customer for over 10 years until my account kept getting higher and higher each month. My Dish failed to work one night and so I called to get them to fix, and they charged me a high rate to fix. They failed to contract with my ABC Provider and my Local Channels Provider for four months, and when I complained and wanted a discount to my bills, they charged me additional fees. I finally had enough, so I left Dish, and then they charged me over $500 to leave. Dish is a terrible, unfair, and poor company and does not care about their customers! Go anyplace but with Dish! You will be sorry if you sign up with Dish!

Over priced, horrible service, joeys only work sometimes, installation is the worst. Lots and lots of empty promises and confusing billing issues. I say stay far away from these guys!

OMG! I want to scream. Anyone know how I can reach a human being at DISH?!? I have been trying to "chat" for over a half hour and it just keeps telling me my account is closed and do I want to ask another question. So, I canceled my account on March 17th. I was charged full price for my service (112.60) on March 28th. I was charged 65.12 on April 28th. I was charged another 25.74 on April 30 .... WTF?!? I know math is hard but they've charged me a total of $203.46 SINCE I canceled my account. Now, I can't reach a human and AI is blowing me off - anyone have any suggestions besides screaming. I've been Googling for corporates address, but I haven't found anything legit yet.

Terrible, my husband loves to watch METV on sat evenings. For the last 4 weeks all we get is sorry for the interruption of service.. There is no need to call us.....every damn weekend....If this does not stop I am leaving Dish... So tired of it paying them good money every month and I can not even watch the channels I am paying for. It is B.S.

Just switched over from Direct to Dish due to the high price of direct but huge mistake. Custumer service is terrible and installation was terrible. Huge mistake going to dish, very disappointed.

Worst company ever. I will never use Dish again!!!!

I thought where they say your price is locked in for 2 years it means that is what you pay for 2 years. Apparently not. Such a scam. Will be dropping Dish as soon as the 2 years are up!!

I've been having a lot of problems with my DVR and been very frustrated with no answers and no fixes. One person hung up with us today right in the middle of her checking problems. Then we called again and finally talked with a man named Justin. He went through every single issue. He did not sound like he was just reading a script and just repeating over and over as the others did. He got my equipment working again and even explained why my DVR kept saying it is full when it is not.

I had to call to ask about why my parents' tv could not add streaming services (i.e. Hulu, Paramount+, Disney+). Turns out they needed another piece of equipment. They said it would be covered for the install and the equipment because they had "DISH Protect", AND no additional monthly fees after installed. All this sounds great, right? Nope. If this was going to be installed they would need an additional 24 month commitment. Why? This is absolutely ridiculous that any sort of commitment should be required. I don't understand why, in 2026 (?!?), that this isn't a standard for ALL cable boxes to have this as a standard setup and any additional time is required. Sounds like Dish understands that their product is subpar to all other cable companies. Good luck to you if you're choosing to go with them.

I had to cancel my service because we are moving and are going to be living in our camper. The very next day Dish called and said that if I don't pay my bill they will send me to collections after 1 day. I told them that I was going to pay it in full next week and they said sorry but you canceled so you need to pay it in full. But if you pay $100 now it will stop it from going into collection so I paid a $100. Then they call me the next day and said I have to pay it in full or its going to collection. I will Never use them again and if you're smart you will stay away from horrible company called Dish Network!! Absolutely joke of company. I WILL NEVER USE THIS COMPANY AGAIN!!!

After 6 months, look at the top 200 channels drop down to nothing. You need to buy the internet package to get METV History. You're down to junk channels, Spanish weather, and home shopping. Big waste of money, stay away from this company, rip off big time.

It would be 0 stars if it was allowed. I have literally been fighting with these Dish schmucks for 2 years now. Audio breakups, audio levels, distortion and often total picture losses are all I can say about DISH. I sent a 4-page letter to their CEO about how a rep from their corporate office told me that they could not fix any of this. No return letter was ever sent to me. Not even a form letter came. They have been hiding these problems and more from the media as well as their subscribers. Nobody in the federal government will investigate their immoral business practices either. Things were never this bad 10 years ago. DISH went into the toilet when their current CEO came in from Echostar. Do not subscribe! You will be sorry, just as I have become. They turned me as one of their biggest fans into someone who detests the poor quality of both service and customer support.

Be warned. Don't use this service, it has the worst customer service ever!!!!! I tried to retun my equipment because I found cheaper service and they give you the run around like crazy and just keep trying to sell you something else.

I will NEVER have DISH again. Was thinking of cancelling after prepaying for last month. I had a representative in loyalty cancel it for me. Just for saying I may go to DIRECTV. Very rude. Spoke to someone higher up to get it restored. And then he tried to sign me up for Internet. A good example of why customer service overseas horrible. End of 7 year relationship.

I called DISH to ask about how to get HD channels. The guy who helped had an accent and I could barely understand him. When I asked a question I could tell he was reading from a script and was not answering like he was familiar with the topic. I could not get a clear answer and just hung up. I wish they would stop using overseas tech support and have people familiar with the topic.

Don't bother with Dish. I have been a customer for over 7 years. I didn't have a contract and now all the sudden they say I do so stay away, stay away stay away. It's easier to go online than do old ancient services through them. They came out to fix the box and I thought I was signing for the box. They gave me no heads up and said I signed a 2-year contract. I didn't get no money off. I didn't get no extra stuff, no extra channels. Why would I assign it to your contract? They're just **. Don't go there. Don't bother. Get a Vizio and just you can have TV for free. Don't go there. They trick you into contracts you don't even sign. More to come.

I reached out to customer support because I am unable to find a show on "on demand". They wanted me to connect to a technician to troubleshoot. Then they wanted to charge me for the customer service call. I already pay too much for Dish. Why do I need to pay for trouble shooting. Big fail, in my opinion. I will be canceling my account.

I was one month shy of my 2 year contract, I knew I would have a small charge when I canceled my Dish, but small is not the word, I got a bill for 410.00....I had been having problems with my Joey and Dish said they would have to replace it, they sent a guy out, he replaced it, charged me $50., I found out they tacked on 2 years to my contract for changing out their broken equipment. Now they tell me, they will take away the fee if I stay with them, sounds like blackmail to me. Stay away from this company.

Horrible, condescending and rude customer service. It took around 20min and several hoods to cancel. The representative spent at least 5 min Disparaging Spectrum. Avoid DISH! Horrible!

Sue time Sue time Sue time. And having all statements and Dish conversation I CAN'T WAIT TO SEE IF THEY MAKE THE MISTAKE THAT WILL CAUSE IT. THEY'RE LIAR.

Well, I'm getting ready to watch game 6 of the Pistons, and I can't find it on any channel. The last 5 games been on regular TV so I call this. He chose me to go to channel 156 and I do, and it's a two year old game so I asked him, how much time is left in the contract. He says 16 mo 320.00 to get out, or I will offer you a one time discount of 40.00. I've been with this one 3 years ago. I asked him about the Tigers. They said we're working on it. 3 years later still working on it. I'm gonna pay the 320.00. I told him to keep his $40. I'm done with this deal. Save your money. You'll be disappointed. They offer me 250 stations, and I probably watched 15 of them. What a waste.

We have the Dish tail gate, overall it's better than the local channels at our campground, I have the same channels as I do at home, but.... Unless the main receiver is on, the 2nd receiver works well, but the receivers only stay on for a certain amount of time, the main receiver is in our bedroom with the door shut so I don't see the TV on, when that receiver turns off after 4 hours it kicks the 2nd off, which we have to go into the other room to turn it back on, and the 2nd receiver also kicks off after 4 hours, why can't the receivers stay on until you shut them off, technicians do not know this when you call, I had to figure it out myself. Our dish receiver at home doesn't shut off until I turn it off, sometimes the tail gate one shuts off and then we have to wait for it to reset which takes up to half an hour, it is annoying when your watching a show, please work on these problems.

You better think twice before you sign with Dish! I was a customer for 11 years, but when they lost my CBS station over fees (billionaires fighting over pennies), I decided to cut the cord. It is nearly impossible to cancel the service. Tried to cancel once, guess it didn’t take, so tried again a month later. You can’t cancel online or by chat, you have to call a special number. Was on hold for 29 minutes.

I had the pleasure of dealing with Michael 2AH. Who gave me great customer service!!

I rarely write reviews, but this experience with Dish Network warrants serious attention. We initially contacted Dish to cancel our service. During that call, the representative made very specific and repeated assurances that if we remained with the company, our package would include multiple streaming services as part of a bundled offering—including Hulu, Netflix, HBO, and Paramount+. We clarified this multiple times on the call, and each time the representative confirmed that these services would be included. Based on those representations, we agreed to move forward with a new contract.

Dish Network is a big rip off. My bill is $160 a month, my service is worth $50. My family and I can’t watch half the channels in our package. All the local channels are showing signal lost, but dish tells you not to contact them because they’re working on the issue. It's going on two months now and still the same bullshit. After my contract runs out I’m done with this. So if you're searching for tv service dish AIN'T where you wanna be. Piss poor service, but you still have to pay a full bill. No discount, it’s all about what you can do for dish. A ** joke!

Terrible remote, dvr, joeys!!! Can't get certain channels on joeys! Absolute garbage. Shuts your tv off if been on too long!! Reboots itself at least 2x a day!!!! Channel freeze on regular basis! Customer service is slow and not very good. Overall an F. Will be cancelling in 2 mo when contract is up. My google box is 1000x better and much cheaper.

I’m very upset Dish has dropped NBC. I’ve switched to antenna tv in the living room so I can watch the local news among other programs.

If I could give DISH zero stars I would! Their battle with Gray Media has left us without two of our local channels for over six weeks. Their offer of a $10 credit, an antenna or a lower priced plan didn’t cut it for us, so we cancelled our subscription. Basically they just kicked us in the shorts by charging us $40 because we still had two months left on our contract, plus $25 to send the equipment back. They would not waive those fees even though I pointed out that they didn’t honor their contract with us to provide our local channels. They just laid the blame on Gray Media. Way to treat a good customer for over nine years, DISH!

Dish has the worst customer service. They outsource their customer service to people who can’t make decisions. They are quick to add equipment to your home, but hidden in the fine print of their contract is that if you disconnect service, removing their awful looking dish is the customer's responsibility. I will never use them again.

Dish has still refused to take $5.00 off monthly for CBS being off the Air for NOW since end February. I've been marking it every day on my own calendar every day CBS has been off! I called DISH Network and all I get is people from India customer service not the people in the United States. Telling me, "NO you're not getting anything from us." This is crazy! I've been with them for years and thinking about telling them to take a hike. I just wanted &$5.00 off monthly for the CBS they can afford it!

Updated on 04/26/2026: Poor customer service. We're going to stream going forward. Ridiculous pricing with loss of CBS, NBC & FOX... Not our fault you can't negotiate a contract with them. Those networks were part of the contract you had with us.

Dish Network is horrible! No local channels for the past month and a half but they are still charging us for them. Going to cancel as soon as the fee gets lower. Would not recommend them at all.

DISH Satellite is the absolute worst unprofessional company to deal with. Each representative is inconsistent. I can vouch for poor customer service, fall to equipment, and major hidden fees. Don't trust anything they say and be prepared to have a horrible experience. Better yet find a different service.

Twice now I have had to pay $15 to get a new receiver. Reason. They say hard drive failure. That's crap. It stopped working because the HD became 100% full. It doesn't like that. And leaves no way to delete things. The thick foreign accents from customer service doesn't help. Plus they know nothing. Probably just following a flip chart in responding. Aerospace engineer with 31 years experience. I can tell you they don't know anything.

I have been with Dish for years! The customer service is horrible. If we have any rain or wind storms, you can count on losing your channels. I've had this happen multiple times and I have been with out TV service for 5 days now. This is why they have you sign contacts now, because they know that their services are horrible and do not perform correctly.

Basically eliminate all the channels you sign up for and lock you into a two year contract that they can violate, but you can’t. Criminal bait and switch.

After 4 years I will never use DISH again. Hidden charges cancellation fees that you were never told about and very rude customer service. Do your research. They're horrible. I will never use them again.

Like always trying to raise the price and screw us poor people out of a couple bucks... been a dish customer for over 10 years and they wann over charge... to much tv out here. Your loss my $161.00 month gain.. peace out crooks.

DON'T GET DISH, I was a loyal dish customer for 27 years, but over time the constant price increases became unreasonable. When I finally decided to cancel, the experience turned into a complete nightmare. They claimed I was still under contract and referenced something I supposedly signed back in 2012—over a decade ago—which made no sense. When I asked for proof, they provided that old document and tried to enforce it as if it were current.

I needed a tech to come out to add extra service to our duplex. We work during the week so scheduled the first available appt on a Sat morning, 2 weeks prior. This morning we get a call that the tech will be here at 11, shortly after he calls and said his schedule got changed and he will be here at 6, that wouldn't work for us so I called Dish and they could not make it work and told me they had rescheduled for the next Sat, which they had not even asked if it would suit us which it doesn't as we have plans that Sat. So they would need to push us out a few weeks later. I told them to cancel the order and I didn't need their service.

I have been with Dish for several years, I have 3 locations. But over time the system is becoming less and less on information channels, no more CNN or FOX news without paying extra. Only a couple of movie channels and I'm sick of Harry Potter over and over. I'm a movie guy and not a sitcom or reality person. In my opinion, most of those are staged, fake or overrated. I'm also not a sports person. It seems that sports are forced more than anything else. I'm about to cancel and move to streaming. I've been trying it out and I can get much more than Dish offers. Thanks.

Dish Network is only concerned with making as much money as they can. Service is horrible and customer service is worse. They are currently in dispute with Gray and my family has lost local network CBS. They are blaming Gray and Gray is blaming them. There rates are already so high. They also are no longer carrying out their end of the bargain, but won't let us out of our contract because their customer service says we are getting all the over garbage stations still. We don't care about most of the stations that they make you have JUST so they can charge you ridiculous amounts of money. It is sad that tv that used to be free is now costing most people well over $100. I blame Dish just as much as Gray. I will be leaving Dish at the end of my contract.

I cancelled service about two years ago because we weren't going to be home for that period. When we return I called for the best available plan to restart. Installation went well and I had to purchase a couple of items, not too bad. The first bill went fine, correct price and paid by auto payment. But I got a second bill for the same month for $50 more. I figured the additional cost was the items I purchased at the installation. The next bill was the higher amount and said it was due immediately since the previous bill wasn't paid. I called them to try and resolve the issue. While talking with customer service I noticed there were two different account numbers on the bills. They had reactivated my old account without the discounts in addition to the new account!

Terrible service. Charging more for channels and saying I need to pay for equipment to watch Netflix. Will never use or recommend Dish again.

I was a loyal Dish Network customer for over 10 years, and the way I’ve been treated is beyond frustrating. Over time, they kept taking away my local channels with little explanation or resolution. That alone was disappointing, but it gets worse. I finally decided to disconnect my service, only to find out they are STILL charging me for a full month of service I no longer even have. When I tried to resolve the issue, customer service was completely unhelpful—and to top it off, they actually hung up on me. After more than a decade of loyalty, this is how they treat customers? Completely unacceptable. I’ve since switched to DirecTV and won’t be looking back. DO NOT USE THEM.

Worst customer service experience I have ever had on a recorded line. The rep was downright rude and disrespectful the entire time all because I wanted something in writing about what was being said on the phone. I requested documentation for a replacement/repair because I wanted to make sure we could afford it. Rep was making comments about who pays my bill. She escalated the situation rather than just explaining their process. I was told a price then told it would be free. I requested to talk to a different rep and even asking for a manager because I was being called names and getting told to not call back. My only intention was to get a repair and replacement for our current system and wanted the estimate prior to them doing the service. I will gladly find another service and never use these services again. If I could rate the experience a zero or negative number I would.

Frustrated that CBS has been unavailable for all of the NCAA basketball tournaments and the masters golf tournament. I am paying for local channels and not receiving them. Meanwhile as DISH Network is not paying their contract for these local channels their top executives are still making millions and receiving their big bonuses!!! Canceled my service today!!!

After being loyal customers with Dish for 10 years we are leaving them. We have had to have the Hopper replaced 5 times in the last 3 and 1/2 years due to poor performance and function. Every time they brought another Hopper it wasn't any better than the previous one but we would suffer through it. They even promised us a brand new Hopper and when it messed up we were told by the technician replacing it that it was not a new Hopper at all. Now we are moving and we are done with Dish.

Ok so I was just on the phone trying to communicate with another human being trying to get the cable cord out of my room 'cause it’s going to be my cousin’s kids’ room when I move out soon. All I wanted to know was how to remove the cable cord and if it costs me any money. What did they do? While I was waiting, they hung up on me without letting me know. So forget that! I’ll find someone else to remove the cord but also I suggest if you don’t want to deal with this problem or kind of behavior, don’t get Dish cable. Try someone or something else. I understand that my bill is high and yes, I’m planning on paying it to make sure everything is good plus returning the equipment, but that right there was unnecessary. Never again.

I have been a customer of Dish Network for over 20 years without any problems for the first 10 years. Little by little the bills go up with fewer channel selection... which we have accepted. But now we pay to have our bill sent on paper, fine gotta pay for the paper. But they also only give less than a week to send the bill back out for payment. We are never late till they do this. Now we didn't get a bill and when we realized we hadn't got one it was already late, so we called them and their response was that it wasn't delivered by the post office, something went wrong there and that they will resend a new bill out and there would be no late fee.

NEVER SIGN UP FOR DISH SERVICE - Dish is a financial drain system on their customers' accounts. I had to cancel my service with 10 months remaining on a contract which became effective due to my service cancellation request in 2025 because of their greedy rate increases that were exorbitant. They promise anything to get you to agree to keep their service even to saying if I needed to cancel before the contract ended, I could cancel without penalty. Well, the representative stated I would have to pay $200 early cancellation fee. They also charge $50 to mail the boxes to me in order for me to return the hopper & the joey. In addition, we have been without a local channel due to Dish not being able to agree to the cost for them to broadcast CBS. Unfortunate for me, I lost my husband, have recurring health issues, am 83 years old, & live on social security which causes me to have to move to another state to live with my son.

We’ve had DISH Network for 2 months and have lost service twice already. Each time it took days for a technician to get to us. The last time, we were scheduled for a technician, rearranged our schedule on a Sunday morning, received texts letting us know the appointed time and confirmed, only to receive a call delaying their arrival by several hours. I do not recommend Dish Network.

I was told that I would have certain channels when I signed up, but didn't get them. I was told that I would have to upgrade my package. That was just day one with them. Prices kept going up, so I contacted them about trying to get a lower price. They would give me a couple of channels for two months free. I told them I didn't want extra channels, I needed a lower price. They finally offered me $20.00 of my bill from now on if I renewed my contract. This was acceptable with me, so I agreed. My next bill was exactly what they said it would be. The next month it was $10.00 higher, so I contacted them and they said that it was correct. I stated that I was told it would be cheaper, all they said was it is correct.

Had Dish network for over a year, had multiple service disruptions, so we discontinued service, they refuse to remove their dish.

DISH is the worst possible TV satellite company. They care more about their shareholders than anything else. After several weeks of channel blackout due to contract disputes, I had enough and switched to DirecTV. Dish gouges the customer for everything...you can't return the equipment to the local office, you have to pay for shipping to some remote locality. Even though they told me when I signed up there was no contract, suddenly, when I cancel their service, there is an early termination fee. So, if I could give this company -5 stars I would...I would never deal with them again under any circumstances and not recommend them to anyone.

They waited 2 years and said I didn't send equipment back when I did send it back. They sent in to damage my credit. They never call. Sent no letter. Showed on on credit report they charged me 425 dollars for equipment that I did send back.

Awful customer service We had problems with our receiver. The “tech” call was a waste of an hour. Then I was informed that a tech visit was $95. Note! The problem was with their equipment. The tech visit was a week away. The original tech couldn’t fix the problem so he had a second tech assist him. The replaced the receiver but still couldn’t figure how to turn off the TV. They told me they would be back on Tuesday to fix the issue. Between 8 am and noon. That was 1 1/2 hours ago.

I have been a long time customer of dish and today I was told to keep my Netflix I would need to upgrade my hopper, and it will coat me 60 dollars plus I would have to sign a new two year agreement. This is bull shit and just goes to show what dish thinks of their long time customers. At the end of my current contract which won’t be long I will be leaving dish and going to another provider. GOOD BYE DISH.

Like many others, I would rate them zero stars, but I understand that's not possible. I spent 20 minutes trying to close my account with Dish. The representative tried everything to change my mind. After I told him ten times that I wanted to close the account, and then mentioned that I had a witness recording the call, he finally relented. Worst customer service ever.

I have been with Dish for over 20 years and never had a problem till they now took Netflix off my Joey. They want me to upgrade free but a two year contract. I do not want a contract. I'm already in one till Aug 2026. The reason we plan on moving and of course they say I can get it in another state. Well I know what state I'm going to and have people tell me it's horrible in certain areas. So I asked to not sign a new contract till I move and make sure it's going to work there. They will not do it so as of today I lost Netflix. I called again but they will not install new equipment unless I sign contract. I said, "After 20 plus years and never late on Payment and this is how you treat customers." I will be done with them when my contract is up in August. They give nothing to valuable customers so my money can go elsewhere.

If I could give them negative stars I would. Dish network is a ** company. My Mom passes away earlier this month and we cancelled services with them. Instead of being sympathetic they asked us to return their box which we did then charged her acct over $500 for early termination fees. WTH. We explained the situation to them but they told us there was nothing they could do. How about not charge a dead person. I will make sure that everyone I know never uses this company. I hope they are happy with themselves. I guess greed extends to the dead to.

I was recently extremely satisfied with my service from Dish Network. Anthony **, the technician that came out to my house was very professional, well-dressed with his Dish uniform, respectful, and proficient with his work. He immediately put shoe guards over his feet to protect my flooring from debris... friendly smile and hand shake before and after service... He explained everything thoroughly and patiently. I asked him about a sound system and he did not hesitate to demonstrate the Polk system that he had on hand, which I did purchase!.. I am very happy with this service!.. Thanks Anthony and Thank you Dish Network!..

Today I we seed my bill from net Dish network and originally it was $99. And some change, and today, I look at it. Today and it increase by 47%. To a $146, they didn't email me. Inform me about the increase. Nothing. I called them up and asked them why, and I have to speak through supervisor, why they never emailed me to inform me about this. I could see an increase of 10 to 15. Maybe 20%. But forty seven percent, it's outrageous. And it really sucks.

I no longer get local channels with Dish Network. I tried to call customer service, was on hold for about an hour before the line went dead. Very poor customer support in my mind. Will look to cancel service soon. I hope this helps others from making the same mistake as I did by signing up with dish.

All I wanted to do was change my VISA card number for their monthly billing. I was on the phone at least a 1/2 hour and five times the call disconnected when the person (heavy Japanese accent) started talking. I filled out a form that cost me $5.00 and it had my new number on it. I hope that did it for DISH, as I have given up.

There should be cero stars for companies like Dish. My experience with Dish Network has been incredibly frustrating. It took over 30 minutes and speaking with three different representatives just to explain a simple situation—selling a house and having to close the account. The lack of understanding was astonishing; it felt like explaining something basic to a child.

After having to call and request lowering my bill for local channels that I am not receiving they said they would give $10 credit. Days later I was going to pay and no credit on bill. Chatted with so called customer service and they said wait 24 hrs and pay credit will be applied. Still no reduction on bill. Chatted again, told me credit would be on next month's bill. I replied the channels were missing this month and was told to wait 24 hrs to pay, not to wait til next month for credit. Told me I could drop local channels from my programming. I guess with this company it's OK to hide behind chat and treat long time customers like that. Dish keeps raising rates and lowering their service. UNACCEPTABLE

I can't wait to kick Dish to the curb, Trying to watch NCAA Sweet 16 and "in dispute* with CBS. This is such nonsense. All this money and in cahoots with Paramount Plus to screw subscribers out of more money. I'm done with Dish and would NEVER spend a dime on Paramount Plus!!!

Good most of the time, but there are always 2 or 3 second pauses during shows on all stations. Also service sucked for local stations during Red's Opening Day Parade.

Unbelievable. I was a "loyal customer" for 15+ years. They try and swindle you with "the hopper". FYI, as most of you may know, you can buy a big flat screen at Walmart for $200 with free streaming channels and movies on demand installed on it. I was paying $100 a month with DISH, now I pay nothing with more channels! Awwww, DISH doesn't like that, so when I cancelled my service with my account paid in FULL as it always has, they said I still owed a balance of $160 for service and breach of contract, what lies! Everyone, go to Walmart, get a flat screen with FREE streaming service. Another FYI; Both DIRECTV and Dish have lost millions of customers in the last couple years, Google it, go figure. Streaming TV is in!! P.S, Thanks for rear-ended a "loyal customer" DISH.

I had been customer with Dish for over 35 years. They disconnected local channels. I called customer service to disconnect services. The operator told me that they would offer me two months of free subscription, until they "figured it out". I asked and was confirmed three times of "two months of free subscription". The operator (Steve) reassured me that I would receive two months of free subscription.

I switched from DirecTV to Dish less than a year ago and I'm now starting to regret it. It's been weeks without CBS and I miss my favorite shows. If it is not resolved soon, I will consider dropping Dish. I never had this issue with DirecTV. I am very disappointed.

Horrible. I have been paying over 33 a month for things I didn't even add on. I'm paying almost 200 a month. That's ridiculous. I've tried to cancel numerous times and it hasn't went through. Customer service has not helped me.

My father in law needed a new receiver. When installing a new TV, we discovered through customer support that his was bad. Tech showed up, decided the wall brackets weren't good enough for his liking. So said that it wouldn't work, but he had one that would. (New TV is a bit bigger but weighs less than the old one, plus the bracket we had is adjustable from medium to large TV) then said tech (Michael) "sold" him a new bracket.

I'm paying Dish for local channels and currently no CBS Channels. Grey media and Dish need to find compromise NOW. You offered Hughes Net for internet and we can't get screaming ANYTHING. Time to find alternatives. Been with Dish 20 years.

Dish isn't currently providing my local channels and expects me to still pay the current cost of $14.95. I contacted them about this and finally was able to get a partial discount for this month. This is something they should have refunded in the beginning in my opinion. I don't need all my channels in the local package in the first place, but they make you pay for what they give even though you can get major network shows by streaming.

We have had Dish service for many years. In the past year, the service has deteriorated terribly. They now have foreign speaking technical representative, that have tried to correct our problems. In the process, we only had an outage in one of our rooms, but now we have a total outage in the entire house. I was on the phone two hours with three different representatives, as I kept getting disconnected, and the problem only got worse. We were told that they couldn't get anyone out until one week later, and we would have to pay for the service. We have paid for repair service since we started Dish. This was totally unacceptable, and we decided to cancel Dish.

Worst company. Prices continue to go up and when you go to cancel they either put you on the endless hold or hang up. I finally canceled my card and they called and canceled the account but still tried to charge me. When I refused to pay they sent it to collections and credit company to hurt my credit score. I have contacted the attorney General office and filed a complaint. Also taking them to small claims court for the last 6 months of payments that I tried to cancel. Please join in and file a lawsuit if this has happened to you.

We have been with worthless Dish Network for over 23 years and with all that time the bill has continued to go higher and higher. But yet the new customers get the better deals than us. Customers have been with them for twenty-three years. They forget about us. Your stupid late fees that they charge you, which they shouldn't be able to charge you on you. Get the ** bill paid before the month is up. Then they take a payment without our permission. Putting our check and account in the hole. A negative one hundred and fifty-three dollars, which they never apologized for and never credited me back.

I am writing to express my strong dissatisfaction with DISH Network and its failure to reach an agreement to carry local broadcast channels in my area. As a paying customer, I expect reliable access to programming—especially local channels that provide essential news, weather alerts, sports, and community information. The ongoing dispute between DISH and companies such as Gray Television has resulted in the removal of these channels, leaving customers like me without services we continue to pay for. This situation is unacceptable. Local channels are not a luxury—they are a fundamental part of any television service. By allowing this dispute to drag on, DISH is prioritizing corporate negotiations over the needs of its customers.

We watch ABC and NBC more than any networks. Put them back or we will have to find something else. Get this settled soon. I hope our bill will be less this month. That would be fair. Hurry and settle this! This is so annoying!

Your company had 14 billion in sales. You need to get off that desk and get your clients the channels THEY PAID FOR! You agreed to supply all the stations in your advertising and you aren't doing it. Don't blame it on the gray media. The hotels that pay you and clients that pay you don't pay gray media! You are the one that is supposed to deliver on your contract. Now people can't even watch the WBC baseball game, while you sit on that desk spouting your b.s. excuses. Also, why complain to the ftc? They should complain ABOUT YOU! The clients paid you! Your job is to deliver what you said you would you sanctimonious exec.

Dish Network took payment out for service and we have yet to receive it. We called in 3 times and nothing. The last call claimed it was a problem they were working on. We have had no apologies. I want my money back.

Be very careful as to how this company charges your bank account. I think the company is taking advantage of people who have had the service prior to 2020. If you are one of those people, I would definitely check your bank accounts to see if they are double dipping for single service.

Dish Network. Complete highway robbery! I've been a customer with them for decades...I can remember my bill starting at $70 a month. Now I'm paying over $200 for the same package. Nix that. Recently they removed 3 local stations, so I'm actually getting less. I mean, if they'd ADD 3 stations for the 3 they removed...but that's not happening. You'd think with all the streaming services, they would offer better to their customers. I'm officially done with them. I'm calling today to disconnect my service.

Have had DISH for over 5 years now. Used to be very impressed. However, in the last 20 months or so, we were required to move to Hopper Plus in order to get ESPN-based streaming, and have dealt with multiple issues with that, including a complete change of our Guide function, which DISH blames on Google. Now we've lost our local ABC station, which is our only provider of local news (neither CBS nor NBC have local news programming, plus they are both Sinclair-owned, therefore NOT an unbiased source of news) and DISH & Gray (owner of WCJB) are claiming the other is making unreasonable demands for contract renewal. A reason for having DISH is to have access to our local channels & ability to record shows. ABC is also a network where NCAA sports are broadcast. This issue means we lose that access as well. If we don't get ABC back, our opinion is that DISH has defaulted on their contract with us.

We had a problem with our Dish receiver, and it took some convincing to get them to send us a new one. A salesman convinced us to take a new package to "save" money and still get the stations we wanted. He lied about what was included, and we were locked into an additional two-year contract. Once we realized the lie, we contacted the company. They didn't care and kept passing me from agent to agent because I didn't want to accept their solution. Their solution was to pay more money and maintain the fraudantly optained 2 year contract. I told them that was a bad decision, as I would now be an unhappy customer sharing my negative opinion of lying and holding me to a contract based on their lie. They didn't care. I hope you can stay out of their clutches. After being with them for five years, we will be leaving after our contract is completed in two years.

Don't get DISH Network there. Too high for what you get. One thing you will get is a bunch of shopping network channels. The they cut your local channels off because they don't want to pay for their networking. Going to have mine cut off. They suck.

I just lost you CBS channels because of dispute with DISH Network. I was recently offered Spectrum for my Internet, TV and cellphones. I refused to go with Spectrum for TV and cellphones but took their Internet. Now I'm having second thoughts about turning down those offers. They are cheaper than Dish, and from What I've heard they offer good service. If DISH will settle this dispute, then I will stay with them since I have been with them for 30 plus years. Clocks a ticking. All it will take is one call to Spectrum and they will be here same day. What say you DISH. DO YOUR JOB AND SETTLE THIS. I will give you till the end of the week

Dish takes out local stations off the air due to their money hungry hikes, I am looking to change to another company. They usually take them off the air during bad weather or fire dangers, what is wrong with this company?

We have been with DISH for 11 years, mostly due to limited service in our area and DirecTV was about the same price. This company is more about fix it while you own it. We had them come out to add the Hopper plus so get Netflix from the controller as that's what was advertised. What we were not aware of was that it would make our $400 worth of headphones worthless. These are not Bluetooth, you have to plug them in and newer tvs don't have the ports. Also, they did not tell us YOU'D START A NEW 2 YEAR CONTRACT!!!! Hell NO!!!! We spent more time on the phone fighting out how to fix issues. Finally after speaking with a supervisor, she sent another tech out to fix the headphone issue which involved removing the Hopper plus and returning the joey 3 to the 2nd TV for all headphones to work. There are other routes to get to Netflix, don't get it if you're already happy with your current setup.

I have had Dish satellite tv service for almost 7 years. In the last 3 weeks my satellite service disconnected so I have not had service. I tried the online chat the first week and never got a response. I called customer service support the next week and did almost 40 minutes of troubleshooting with no resolution. She said that I would get an email within a week to figure out the next steps. I never got an email so I called again. Another tech support tried to get me to go through everything again. I explained I was not going through 40 minutes of troubleshooting again. He put me through to the next level of support. That man scheduled me a service technician who was supposed to be here between 8am-noon. He initially was going to charge me for that service but then was able to get it for free. The day of service I received two voicemails and a text, both before 8am. I waited and waited. Nothing. I texted both numbers around 11, nothing.

I switched to Dish from DirecTV because I need a printed guide to look at which show which channels I get in my package. Upon installing Dish, I noticed the same problem..No way to tell what the channel lineup up is. No printed or laminated channel guide, and no way to find it on my dish app. I called many times to try and fix this. They refused. I am disabled and don't drive. I explained I need dish to pick up the equipment. They refused and charged me a 575.00 disconnect fee, 100.00 of which was return boxes. They are as horrible as the other service. Must be nice to have a monopoly.

I have been with Dish for 8 years. We went to cancel service and they said they would give us a month free to reconsider. After the month they said we would be charged a cancellation fee of 250 dollars for not fulfilling our contract that had expired the previous month but they scammed us and said we had a new contract plus they charged us for the free month plus charging us to return the equipment. They lie and are thieves. Iand the rep on the phone, thought it was funny and was laughing. I will never do business with them ever again and would advise you not to do business with them. Their founders act all nice in their dish station but they are full of it. I have been a great customer but that gets you nowhere. They have terrible reps and do shady business. I would watch doing business with their cell company or their Internet. We have Starlink but we do business directly with starlink. Just be careful with these crooks

So I've had this service for 5 yrs and each year the price increased and less service. So when I finally cancel they it me with a 220.00 early cancelation fee because they had to change out my boxes that didn't work. They said they told me over the phone which didn't happened because they had to send tech to my home that was contracted. He never said anything about having a new 2 yr deal. When I informed her that I was never given this info she said she would send it to me now. I told her I didn't agree with this charge due to not being inform she's like, "OH well. That's our policy." NEVER AGAIN. THEN THEY WANT TO OFFER A NEW DEAL. THEN CHARGE 25.00 TO SEND THE EQUIPMENT BACK. RATING THEM AT THE BBB.

I was a customer for nearly 30 years. I disconnected because of a lifestyle change. I hardly watch television now. Because I signed a 2-year lease on Hopper equipment, I have to pay $20 a month cancellation fee for the remaining months on the contact, or around $300 plus $25 to send the Hopper back. No consideration of the approximately $50k I paid DISH during the past 29 years.

If I can give a zero I would. Have had them for 26 years. Now over a charge on my bill dropping them. Paid up to 2/21 for my service and the rep disconnected me on the wrong date, 2/11. After contacting Christopher ** of this, he restarted my service and gave me an extra couple of days for my service being disconnected on wrong date. Then I get a bill like I started new service now trying to recharge me for services I already paid for. This bill started billing me on 2/11-3/10. I already paid for 2/11-2/21 and then it was to be cancelled at this point.

I was lied to about monthly bill. Was told would be 86 dollars a month for 4 years and would be locked into contract for that time. 6 months later my bill is up to $119. Called customer service. Told $86 was monthly fee but now other fees added after 6 months. Also was told I had 90 months to go on my contract!!!! They are nothing but scam artists! If they come to your door like they did mine, my advice send them packing!

DISH cares about 1 thing, and 1 thing only--making money. Without so much as a whisper, they removed CNN from my package, claiming they had no choice because CNN made the decision. Then, they offered to add it back for 2 years. When I tried to cancel, they wanted to charge me $400 for early termination, even though they were the ones who breached the contract. GET YOUTUBE TV!!

Absolutely terrible. We have been forced to use them since we are rural. They generally overcharge unless you call them. My rate went from $88 to $144 in one month. I called and spoke with Michael who assured me he could help. He after much discussion offered $78.12 after discounts. I accepted. A few days later the bill shows $93! Called again and they said they would have to review the records to confirm the rep's statements.

I have been with Dish Network for 25 years, always on auto pay and not once late on my payment. Over the previous few years my bill continued to rise. I called dish and they said they could lower my price. Well they did but they put me on a new contract to my bewilderment. I called them again and they said they would take me off and keep my bill at same amount. My bill recently went up again, and when I called them to cancel my service because I was lied to. I found out I was on a contract and it would cost me $280 to cancel. I have been lied to so many times I lost count. I just bit the bullet and canceled. Be aware of Dish.

My dad was a Dish Network user for many years before he passed away in Oct. Now in Feb, I got bill after we received a refund check which wasn't cashed. They couldn't stop payment. They needed me to fix their mistake by sending them more money. If it takes 4 months to fix an account billing on someone who has died, what kind of CS is that. You shouldn't have to deal with an account that you closed 4 months ago and also it shouldn't take that long for the refund. DISH should have taken care of it. We always paid ahead. But they did not consider their customer that much. Do not go with Dish. There are cheaper and better options with GOOD customer service. FURIOUS about having to deal with this 4 months after account was closed!

This is one of the most frustrating companies I’ve ever had to deal with. It is so difficult to cancel and then they want to charge you $400 for canceling. It’s bizarre and I’m canceling because their stuff isn’t working and they can’t get somebody out to work on it for a week and a half... I mean this is just crazy and I don’t understand why a person would have to pay $400 to cancel the service that’s not even working in the first place customer service person on the phone was completely out of line and would not let me get a word in edgewise… 2 YEAR TELEVISION CONTRACTS. Seriously. It’s not Verizon, which is just as bad..

I've been a customer of DISH for over 3 yrs. My bill is always paid so when it came time to renew? They jack you!! Over 10$ it's not the ten dollars. It's the principle!! I merely ask to get the same service and channels as I had before for the same price!!?? Lil greedy pricks don't wanna do it. I'm 63 and I've learned when contract is up? Leave them, go to their competition and then they will want you back, and give you a better price again. I don't know why I didn't do that this time. But as you get older 2 years goes by really fast and then I'll go back to cable like Xfinity.

I was offered a $500 Gift Card when I switched to Dish Network. I had a stroke shortly afterwards and was in rehab most of last year. I recently discovered the card that was given to me. I called to activate it and was told it had to be done within 75 days. I explained my situation and escalated the request. Today (Feb 6th) I was informed it was denied. I feel this is not fair. Going thru a stroke and rehab for over a year is a good reason to honor it. I guess I'm not an important member of the Dish network family. I will be looking for another company shortly. Thank You.

So I signed up for dish after my uncle died cuz he had it and left me a hopper so I didn't have to rent equipment. I switched over from his to have me an account. I signed up for 2 years which would end this year in a couple months. I wanted to quit last year but they said I would be held accountable for the last year. So the lady said she would cut my bill in half and that the hopper I had because I owned it was out of date because my uncle had it since 2012 and she would send me a free Hopper because I was eligible for it. That was up to date and someone would come and install it for free. I agreed. Little did I know that because I got that Hopper installed and trust and believe I was talking the whole time she mumbled something and I don't know what but I didn't agree and she asked me. Was I okay with the technician coming out? I said yes. I was agreeing to a contract for two more years.

Dish is crooked they when our plan was up we canceled because we retired and need to cut cost. They lied and said we had to pay $120.00 early termination fee because we extended our plan by a year which we never did. Then they charged us another $25 to return the boxes. If you are retired stay away from them or they will take what they want. They also had gone up twice in 3 months.

I logged into my account 06 Jan 2026; I then chatted with a Lester. He said he placed my account on pause in the chat. I went about my business and continued to receive a full month's billing for an unused service in Feb 2026. I once again logged into my Dish account and chatted with Amy, who then said I need to call Dish to cancel the account because it was not paused. I then called customer support and talked to Ray who had no record of the chats with Lester and Amy. If the chat icon is connected to the individuals account when logged in, who is responding???

They put a collection on my credit report because I am deathly afraid of unplugging electronics. I've asked for assistance on several occasions, and nothing. They just said they'll send me a box and follow the directions. The directions wants me to take stuff off the side of my home as well as the satellite, and I'm not comfortable with doing so. I know the company can send a representative out to retrieve their equipment. As a consumer, if I'm renting something and I damage it, I'm liable. With my anxiety, dealing with electronics is already through the roof and knowing I could possibly damage their equipment, I wasn't taking that chance. Dish Network can call the creditor and get this removed, and they're giving some excuse about they can't. (they most definitely can) The law states they can, and they choose not to!

I've been a LONG time customer but that accounts for little with DISH. Most recently I got a flashy email about their Starlink offer. On calling it sounded very good for Dish customers so I took it and paid the equipment delivery of $20.00 +. Anxiously waited to arrival and started to try understand the install since the offer includes professional installation but not, he-he, in Hawaii. Nonetheless I called Starlink to get some help and was treated very poorly by the support rep who hung up on me. I called again only to find that I had not paid the $300 activation fee!! NOWHERE at NOTIME did Dish advise me of this charge. I called Dish who told me I had to call Starlink, ah, the eternal finger pointing. I asked Starlink to provide a return of the equipment and cancelled my account. TAKE CARE of any DISH offers!!

I would have given Dish network a five star rating before yesterday when they changed their tv guide. It was great and easy to use until it changed yesterday. Now it is hard to read, difficult to read and search for shows. The previous guide was in color and much easier to use. I am so upset with not being able to search a show and record easily that I am considering changing providers. We have five televisions and we were very happy with old guide!!!

I have had nothing but problems for the last 9 month service going in and out, when you call they ship you overseas to a non English speaking representative that doesn't have clue what's going on, if lucky they only takes 25-30 min, then you ask for a representative from the actual country you live in that's anywhere between another 45 min to an hr wait, then they have the audacity to not have clue what's going w account. You have to explain all the issues going on which is long list.

Most unreliable TV service one can acquire! Outrageous price for what one receives and if you need telephone help to reboot good luck getting a technician that speaks understandable English. Can’t wait for our 2 year contract to expire. What a mistake we made choosing. Dishonest and Disappointing!!

Dish sucks, after 13+ years with them I finally said enough is enough. They wanted to charge me a $37 increase at the end of my contract, I complained, but they still went up. To keep my normally high rate, I had to start a new 2-year contract. The only reason I stayed with them was because of the HOPPER, but they continue to drop stations and don't reduce the charges. Go to Spectrum for better service with Xumo. BUYER BEWARE.

Great customer service. David sumpter county was very helpful. I would definitely recommend. He was on time and answered every one of our questions plus he went over and beyond. Kept our service because of him.

Way too many commercials! All the show are reruns! We are definitely not renewing the contract rather watch paint dry than watch all these commercials! Haven’t seen any new movies that came out at least 2 to 3 years ago have to pay for them might as well go to the theaters to watch them. Customer Service takes too long and there’s always hidden fees.

This entire service and waiting on technician to just bring a box and update the Joey has taken the entire morning. Thus service is worst then Xfinity for sure. The technicians cannot be tracked because they turn off that service. Calling is not going to help either. No like I do once out off contract go to streaming services. The TV providers are all scamming for more money and giving horrible service.

I was very happy with this for almost 20 years. I was locked in at a price of $30. Slowly it rose up to $100. January 9th I called to cut the cord and the account specialist manager tried finagling me to stay connected. After I declined numerous times he said I was going to be hit with a $400 termination fee. Mind you the last technician cracked the asbestos siding on my house causing a serious health concern with cancer for me and my family especially me who has many family members with cancer. Everything's been documented and brought to the attention so here it is today January 23rd. I called after the guy said he was going to put me on basic to call in 2 weeks and disconnect it and I won't be charged the 400 dollar fee.

Our Hopper died. DISH promptly sent us a new one. That was good. However, when we tried to set it up, it became complicated. So, we called DISH support and this is when things went as the saying goes “South.” We were on the phone three times in at least three hours, speaking to three different agents. NONE of them could set up the Hopper. Finally, my wife tried it alone and SHE fixed the problem. All told, took ten minutes. You have got three agents who need TRAINING. or, pink slips!

Constant lies and deception, the worst company on the planet. Do yourself a favor and look elsewhere for a satellite service. Lies about contracts and service will be inevitable for you with these people.

I’m not even going to give 1 Star, DISH Network kept me on the phone for 26 minutes, trying to sell another subscription when I called to cancel. They said I had to Pay $150 to get out of contract! They’re charging me $233 a month for service! I’m a Senior & can’t afford this strong arm service!

What I find to be outrageous is reading other people's reviews. This company could care less about their customer service. I'm sick to death of them trying to sell me another service in boost Mobile the entire time I'm either on hold for customer service or talking with customer service. They've become more and more outrageous. There is always some glitch with the TV always something with the remotes always something with the bill. I noticed some people said they did not get the money back from credit they were owed from their account. By all means report this company to the Federal Trade Commission and FCC. They are not allowed to take your money. No matter what they say. And that couple that advertises boost Mobile and how they have built a family business. Come on man y'all are ridiculous. There's nothing family like about your businesses.

Hate DISH network and was stuck with them for 15 years since there was no one else. Finally someone else moved in! GOODBYE DISH. A cloud goes by and the channels go out. There's a breeze, and you have to call to get someone to realign the dish. You wait days. They don't comp you for the time you're out of service. Don't offer free movies or anything. Then when we cancelled... WOW! What a fit they threw. Kept us on the phone 40 minutes and finally had to hang up on them. Called back a few days later to find out what the final bill was going to be so I could pay them and because I didn't know the PIN number, they wouldn't tell me! Unreal. So glad I never have to deal with them again! Nightmare over!

I have been a Dish customer for over 20 years. I am having a home remodel and put my service on pause (which I pay a small fee for). My pause was lifted without my knowledge and they now say I have a bill of $411 dollars. I don't even have the electricity on at the homesite yet, but they want me to pay for Dish. When I called today I was told there was nothing they could for me. I told them to cancel the service. I will no longer be using dish.