DISH Network Reviews

We had Dish for 7 years and loved it. But the bill was getting too expensive for us. So we decided to go with streaming. I called to cancel our service and the young man told me I would have to use their box to send the equipment back. That was fine until he said I will be charged $25.00 for the box. And he said I needed to go on the roof and remove a plastic piece off the satellite and mail it back. I told him I am a 70 year old woman and can't go up on the roof. He told me I will be charged for that part if I'd send it back. What kind of company would ask a 70 year old woman to go on the roof! I will never see them again and I will tell everyone I know about this so they don't use dish.

On 9/8 I cancelled service. Ry forcibly insisted I get downgraded cable free for month in case I changed my mind. I confirmed I owed nothing to dish. 2 days later got bill for 89.00. Andrew cancelled the account. Refused to acknowledge bill for free cable and sent me prorated bill for cable and box cost.. On 9/10 contacted supervisor Heather who stated a 7.00 credit would be applied to my account and I would get new bill I. 24 hours. No such bill has arrived nor have the boxes! I WILL NOT PAY ANY PORTION OF THE 89 BILL WHEN I WAS TOLD IT WOULD BE FREE!! I Will not recommend Dish to anyone and intend to post on social media your fraudulent billing practices!

I have 2 stars only due to the rep actually setting a tech appt, but it was ridiculous trying to communicate with the Dish rep. It sounded like I was speaking to someone on the other side of the world; Africa, or Jamaica. The static and noise was overwhelming, it sounded like there were dozens of people talking behind him. I kept having to tell him “I can’t hear you, can you please speak up!”. I managed to get my address across. When I checked my acct he did set a service appt, but if I hadn’t checked my acct online I would have never known because I could not hear him due to the party that was going on in the background.

Horrible signal, constantly having to call and spending hours on the phone with people you can't understand. I called today to get my worn out 15 year old remote replaced and they wanted to run me through a test as if I were stupid, of course the satellite signal was down so they wanted to charge me for a remote when I had the extra charge on my account that covers equipment....

Prices keep changing without notice, add on without permission, after contract expires you request to cancel, they don't reply, they send you updates. You refuse. They tell you manager will contact you in 24 hours. Never happens.

I have been with Dish for well over 2 years and the service is terrible. They continue to go up on the service without letting you know after promising that it won't when you sign up, then when you call customer service to inquire about it you get the run around with no real answers. They only try selling you more of their services. I have another whole year to put up with this horrible experience because I refuse to pay $200 to cancel my contract. I would suggest to anyone to look for another service provider that cares about its customers because dish doesn't. They only tell you it's nothing they can do if you have any issues. No credit for black outs either!

Do not EVER go with Dish Network. They get nasty when you want to cancel service, their customer service is so rude, anytime you make any account change they count that as a new contract and then charge you out the ass for disconnect fees!!! 10/10 DO NOT RECOMMEND DISH!!! Horrible experience, horrible service!!!!

You think it's cute to play your commercials twice as loud as the programs. Your advertisers may think that helps get their messages across. I mute all the commercials. Therefore, I do not even hear them. I'll cancel this service. I shouldn't have to hold my remote in my hand to have to do this. It's ridiculous. Bye.

IFC is suppose to be an Independent Films channel. That DISGUSTING SHOW "Two and a Half Men" is on it repeatedly! It is degrading to women, misogynistic and Charlie Sheen should NOT BE ALLOWED ON ANY CHANNEL. Also WHY IS THE HISTORY CHANNEL only show ghost and paranormal shows... No one wants to watch that... Also NO ONE WANTS ALL THOSE MUSIC CHANNELS... Cut the price in half and remove all that music!!

Calls are always over 30 minutes regardless of reason for call you can call re repairs and billing questions it's the same. Issues with hopper is always a problem tech support just tells you to unplug and plug it back in...very annoying...They can't explain why that keeps happening

I am sitting here with my installer from DISH Network. The channels included in the package I committed to were not what I was told they would be. My reason for leaving Comcast was price. Dish offered all the channels for a better price. My wife loves the Hallmark Channel and specially told their representative that Hallmark was a must - all Hallmark Channels. After several hours of installation, holes drilled in my new Hardie Plank siding for cable and wasting my time, I refused to accept a lower grade service. They misrepresented their offer, only wanted to provide Hallmark for 3 months and lock me into a 2 year contract. I refused, they took the equipment and did not hook up the comcast system and left me with not tv connections. DO NOT TRUST THIS SATELITE SERVICE!

Good Afternoon. My name isn't important BUT I am the Daughter of a Loyal Customer for over 14 years. My Mother paid directly by having automatic payments from her credit card. As my Mother approached her 80's, she had an issue with her sight (in which she regardless of shots and regular specialist care) she is actually LOSING her direct sight. Because she could no longer see the TV nor and therefore never watched DISH any longer, she called to cancel service. At first, the requested from her a Doctor's signature with a note stating her issues. (ABSURD!!) And then charged her additional $204 for canceling even after she returned her equipment. She will and I will NOT EVER suggest DISH to ANYONE. It's not like someone WANTS to go blind for pete's sake.

I do not recommend this company. I paid $190/month for 14 years and the service constantly failed in bad weather. Canceling was a nightmare, 45 minutes on the phone with a condescending rep who stalled and kept repeating “it’s part of the process.” I asked to handle it by email to avoid another long “process.” One address even replied to me once, but when I followed up, my messages were returned. Dish told me to climb on my roof to remove equipment or face charges and even mailed me a box for gear I said I couldn’t remove. Now I’m stuck with receivers and cords they expect me to dump. They joked I’d be “bored in MN without TV”, but I’d rather have no TV than deal with Dish.

So on August 3, 2025 a young lady named Emily knocked on my door and promised me a $500 gift card if I changed service to Dish. Now Dish tells me they will not pay. I am a retiree. This is fraud! Beware of this Dish Scam. I have contacted the BBB and the State Attorney General. I live in South Western Pennsylvania.

Antiquated technology, hidden fees, horrible support! When you hear they say no chidden fees, don’t believe it! Being customers for 12 years, my parents watched this one international channel on the Jadeworld package. They were paying over $60 a month, compared to SlingTV at $30. They kept it because they didn’t want to figure out how to use Sling. A year ago, their service was disrupted. Apparently their technology changed so they need led to have us put a new receiver box. Never did they say my parents were locked into a multi year contract. My parents eventually moved, tried cancelling and were hit by over $400 in termination fees!!! Name me a major network provider like YoutubeTV, Sling, etc that does that! If you are thinking about Dish, just don’t do it!

Nothing about my experience with DISH has been anything but horrible and stressful. I was offered a $500 gift card for signing up. Upon receiving my notice that I was "now" eligible to receive the gift card I have tried and tried to get the website to work in order to receive the card. I have gotten nothing but the run-around from Customer Service personnel and their supervisors. Now it states the offer has expired.

Rates keep going up even when the tell you that you that rates will not increase for 2 years, total lie. You go to cancel and you have to pay a cancellation fee. Always having the Joey go off, blacks out TV and service is not worth a darn. Will never go back. Bought me. Fire TV Stick, works a lot better than DISH. People beware!

I was guaranteed a price that was supposed to be for 2 years. My 2nd month the price increased by $30. I could've stayed with DirecTV! Both companies cheat/scam their customers!!! As a disabled senior I'm disgusted

New customers get better discounts than a loyal customer. The longer you stay with them the higher your bill gets. You would think you could give some descent discounts to your Loyal customers rather than using their bill all the time. And no one should have to wait on phone for hour to be able to talk to someone. Come on DISH.

It is ironic that Dish dropped NBC Sports Bay Area because they say NBC was charging them too much! The major satellite and 'cable' providers have no shame when it comes to making a buck, fleecing their subscribers. Adding to my frustration with Dish Network is that it is confusing to set up, prone to resets and other oddities.

I have been a DISH Network customer for 2 1/2 years and am moving in with my daughter and no longer need this service. When I called to cancel, the representative continued to try and continue the service but I had to continually decline several times and advised him I was no longer living in the house and did not need the services. Then he indicated they wanted me to climb up on my roof and remove the LMB box connected to the satellite dish. I advised him I am an elderly woman and I cannot climb up on my roof and if they want it, they would need to send someone out to get it. He then advised they would charge me $100 to send someone out. Once I told him how old I am and could not physically climb up a ladder, he finally waived its return and to only return the Hopper.

My father passed away, to even be able to cancel the account I needed to pay his balance (he had been in the hospital). That individual did not listen to me and 100% only cared about getting the payment as soon as possible. I was then transferred to someone else to cancel the service. I am not local and pregnant and was informed I needed to receive a return box, got to the home and return 3-4 items (1 of which is on the dish) or I would receive additional charges. When I told them there was no way I was getting on the roof pregnant they said they could waive that particular return (thank you to that kind gentleman, and I mean that truly).

Dish service man working next door to me. He had to cut off branches on neighbor's property, then he threw it on our property line. If this is how your employees do their job, just for that reason alone, they would be FIRED. I would never even consider using Dish trash🤬.

After 26 years with Dish, our bill had gone up to $165 per month... more than our electric bill. When we called to cancel, we had to listen to high pressure sales tactics. When they finally did cancel it, after long discussions, we were informed that we will be billed for $220 for early termination of a two year contract for a Joey upgrade last year. We informed them that our Joey had quit functioning and that we were given a replacement, not an upgrade. We were told nothing about a 2 yr. contract. After talking to a supervisor (second attempt, as the first call was disconnected), we were told there was nothing they can do. No one mentioned to us about having to pay for the boxes they're sending us with return labels to return the equipment, but as I have read through other reviews here, I am now expecting those charges too.

Their customer service is terrible! I was with them for more than 15 years. I had same receiver for more than 15 years and some recording came out a black screen same with pause. When I called Dish I was told by Grace that in order to get another I had to commit to 2 years of additional service. So I told her (Grace an dishonest customer service agent) that I would shop around before committing to more years. She told me they would waive the two years.

Amsher filed a collection against me for DISH Network, causing my FICO score to drop by 100 points. They never sent us an email or a bill. Their only attempt to reach out was through phone calls, and they never left a voicemail. Since I didn't recognize the number and there was no voicemail, I assumed it was a scam call. It's unacceptable what they did to me. This issue arose from a disputed charge from DISH for services they never provided, and the FCC was no help. I will never do business with DISH again.

Dish Network’s technician and customer service agent insist that I have to take the old satellite dish to the dumpster. My trash removal company says the equipment qualifies as hazardous waste and Dish should take it away. Dish initiated the switch but won’t take responsibility for the waste they created. This is criminal in this day and age.

I called on the 4th of August to find out what a new plan would cost me and if there are any specials that I would could get. I was told that I had to call back on August 11th to find out what new deals and cost would be and that the 11th was the day I should end my service and incur no further charges. Shortly after that phone call I received an email saying my services were cancelled as of the 11th. Seemed odd since I did not cancel services (yet). On the 12th I received a bill for $31.26 (including a box return fee of $25). When I asked, I was told I would not incur any further charges. I am very disappointed in not receiving accurate information and when I called to have this corrected, I was told that they could do nothing about it since the account was closed.

I have been with Dish for years. My bill has been about 180 dollars a month with no HBO or Cinemax. for no reason a few months ago they raised my bill to 185. That was the last straw. My equipment is 9 years old and has problems from time to time. I got YouTube TV so I called them and told them to turn my equipment off. They told me they were going to charge me 25 dollars a box to return my equipment. Why they want this junk back I don't know but after me paying them thousands of dollars this is ridiculous. Besides this I am old and live in a 2 story house and they want me to take the LMD off the dish that is 25ft high. They just made sure I will NEVER use any service they own or have anything to do with.

I have been with Dish for 5 years, had a credit of -74.18 prior to reactivating my system, I had to pay 11.73 to activate on 07/26/2025. System is in an RV and we always turn on and off, leaving a credit. On August 2nd 2025 talked to a supervisor, and he gave me a credit of $85.91- and said that it would be shut off and the credit would be credited back to my CC on file. On August 13th 2025 I receive an email stating that I owe $5.43. Called the Dish and was bounced around numerous times and finally reached a supervisor Mark in El Paso Texas. He went round and round with me and they have them trained really good.

My receiver went bad, so Dish sent me a new one. I got help setting it up from a very nice, competent woman based in South Africa. When I checked later, my Extra Innings package showed only one game. I called tech support and spoke to a stream of people who had no idea how to do their jobs. Three of them apologized but weren't capable of fixing it. Finally, one transferred me to a man he called senior tech support. He was as incompetent as his predecessors, but he added comments that I didn't know what I was talking about as I got angrier and angrier. Finally, I hung up, knowing he also had no idea what he was doing and was rude to boot. Then I got the idea to reboot my receiver and, voila, all the games showed up. You'd think people in tech support would have thought of that, wouldn't you? I like Dish, but if I ever have another technical problem, I know now not to trust these people to fix it.

🔥 WARNING: Do NOT Join Dish Network Worst Customer Service Experience Ever! We were loyal Dish Network customers for over 10 years. Recently, we decided to cancel the service because we simply no longer needed it. That’s when the nightmare began. Cancelling Dish Network is nearly impossible and it’s a painful, frustrating, and deliberately complicated process. The moment we called to cancel, they started playing games. Multiple reps, endless holds, transfers, and pressure tactics to keep us from leaving. Even now, the cancellation still isn’t complete. They’ve tried every trick to squeeze more money out of us and delaying, misleading, and dragging out the process. It honestly feels like you can check in, but never check out.

I called about replacing a dish on my roof that my roofers accidentally threw away. I added the Dish Protect plan for $12.99 per month to make it cheaper to replace. They also asked me if I wanted to add a movie pack for $12.99 per month and I said no and declined the package. It was then added on without my authorization. When I said I didnt add it and I had told them no, they canacelled ot but then charged me a $5 early termination fee. I tried to talk to them, but said it was added and it was a $5 early termination fee if I terminated it within 30 days. I have had several other things like this happened to me since I have had dish.

We have been loyal Dish Network customers for over 16 years. Unfortunately, deciding to disconnect our service turned into one of the most frustrating and stressful experiences we’ve ever had with any company. The level of hassle, poor customer service, and what honestly felt like harassment during the cancellation process was beyond unacceptable. It felt as though they were doing everything possible to make leaving difficult, rather than respecting a long-time customer’s decision.

I ended my service in April of 2025. They owed me $113.36. They would did not send the refund as promised but billed me on 7/23/2025 for nonrefundable programming. Considering I sent my box back in April along with the front of the satellite dish per their demands how can I be charged $113.36 the exact amount they owe me for programming I cannot use. I also find ironic they keep sending me mail to come back. Be aware of their business practices and use another provider!!

I have been a client for years. They use deceptive sales practices by jacking your rates up and then giving you a "discount" tied to a new contract. I am sick of it and I am all done with this company. Streaming apps look like a much better option.

Dish is NOT customer friendly! I have been a loyal customer of dish for almost 10 years. Never missed a payment even though service was very weak. When wind would blow a lil dish was out…. Basic cable went from $49 to &149 a month and asked them to send a box to return their equipment and got the box 10 days after requested then no return label… Called. Got address then charged $65 for returning and DISH just sent me another bill for $21 for just the BOX! I called them and they said I had to pay for the box. 🤬 NEVER again will I use them!

After over 20 years of using DISH; we decided was that it was time to move to a better service that does not offend our beliefs system. DISH has decide to charge us $125.00 termination fee, plus $25.00 box fee to return equipment, this is ridiculous! Customer service was not help! So this is how a company treats you after 20 years!

I’ve been without DISH for over a week now, tried to troubleshoot Dish technician but ended up changing parts! No help! Changed all my Joeys and receiver, upgraded to new Hopper Plus. Still no dish! So we received new Joey plus, don’t work! Was lied too twice about a new receiver shipping status! Was told it would be there in 2 days, after 2 days I called and was told UPS doesn’t deliver on Saturday (lie). Called and was told it would arrive on Monday (another lie). Called and now they said they didn’t know when it will arrive but it was shipped? Question: why do multiple customer representatives cut you off without hearing the question? STILL WAITING FOR RECEIVER!!!!

We are in the process of moving and I called to cancel service in NV and was planning on moving it to our new home in another state. Unfortunately my call was dropped and they took it upon themselves to cancel our service in the 18 minutes I was on hold calling back. Not only could they not reinstate service they offered no help other than bringing out equipment and mailing it back. I will never use Dish again after this fiasco. They turned off our service in less than 18 minutes over a dropped call. Unbelievable!!

I have had DISH for over seven years and the pricing, reliability, service and range of programs has been EXCELLENT. I recently upgraded to the Hopper and the technician was on time, skilled, efficient and answered all questions politely and efficiently. I would gladly recommend this company. They didn't raise the price for many years. If an issue develops, which is rare, customer service responds quickly and the problem is solved, 24/7. Before DISH I had Comcast, the greediest company I have ever dealt with, raising the price ALL the time. I dismantled the equipment, threw it in a box and drove to their nearest location (which was possible years ago) and dropped it on the floor.

Horrible customer service... It's nearly impossible to cancel service/close account. You're "forced" to call and speak to an agent in order to close account; wait times nearly 1hr; prices are ridiculous

I have been a customer of Dish Network for 3yrs. I have never missed a payment. My bill has always been 156. Now it is 202. 50 dollars more. I had no warning of a price hike. I called to get my normal bill back. Unfortunately, no one could help me. I am more than disappointed and angry. I am disabled veteran on a fixed income. I cannot afford 50 more a month. Dish refused to help me. I do plan on finding a different TV service. Raised taxes from 7 a month to 17 a month. So wrong!!!! I never missed a payment and this is the thanks I get? Dish treats me badly. I wonder how they treat the people who get behind? Unbreakable!!!! I am extremely disgusted.

Would never, call twice, first on hold 20 min try to lock me in to a 2 year contract. When I said no he hung up Jeff. 2 time, held for 57 min, when I said I just want to rent a movie and could she help, could hardly understand her, ask what country she was from, Philippines. I told her what was going on and that I was not signing a 2 year contact, she hung up on the phone. Now hold for what they said would be 47 min so guessing more like 90 min in their world. Been with them for 10 year, will cancel next month, same equipment for the last 5 years now to get new livk i. At 200.00 a month or no help, suck

To everyone - I have been a Dish Network customer for over 20 years and I have had nothing but agony since the pandemic. I would ask anybody do not use Dish Network. Their customer service is atrocious there. Tech Support is atrocious. You cannot talk to anyone at all in the United States, you have to talk to people overseas that you can't understand and I'm not trying to be rude about that but you just cannot understand them. I do not think Dish Network cares about their customers anymore after 20 years. I am finally gonna say the heck with it and find someone else.

Dish technician Corbett **, a remote technician out of Hickory NC, is very good at his job. He is smart, personable and gets the job done right. He represents Dish well. Dish just United with Boost and Corbett helped us get new cell service.

I have stage 4 cancer and I called to cancel service. I wt the rep talk me into suspending service for $5.00 per month for 9 months. I did this yesterday. Within 15 min I called back to say I realized the acct was paid up thru the end of August and I'd like to restart service until that time and then suspend. Bear in mind the rep did not offer this initially. I called back today and the only way they would restore service, service for which I already paid for, I would have to pay an additional charge. And the supervisor refused to help me. I am sick and dying and yet this company had no compassion whatsoever. I will never use Dish again.

I renewed my contact with Dish after they had told me I will continue getting same price from my old contract and when I got my first bill it was higher than my old bill. I called to cancel because they didn't keep their word and they are charging me with $385 fine for not completing my contract.. When they didn't keep their word with me paying my old bill amount for the new bill... Bad service.

Been with Dish for several years now. Never been overwhelmed with great customer service or tech support. Price is about 200 bucks for basic cable for three tvs. Been fighting going with streaming for awhile now, but now I’m strongly considering canceling my service and going to streaming.

No service, service interpretation. I hope that Dish will compensate all customers with a substantial reduction in the monthly bill. It is your responsibility to make sure that all customers have no interruptions.

I've been a Dish customer for 15 years, April 2025 it was time to sign another contract. The agent explained, it was for 12 months as opposed to 24 months. That was the best that she could do, keeping my monthly rate for 12 months, almost what it had been, and I'm grateful. I found out today! Dish didn't honor the new 12 much contract, with being on auto pay and paperless. I wasn't notified of the action they chose they chose. I knew my bank balance was off a bit. I called Dish hoping to get an explanation, in addition to refunding the method of payment or credit my Dish account. The supervisor was dead set on not accepting Dish made an error. She stated absolutely no credit to my Dish account. And it doesn't matter whether or not I have been a loyal customer 15 didn't matter.

I called a few months ago because our bill was around 150$ per month. I was transferred to a supervisor who told me since we were long time customers and seniors that he could lock in a discounted price of 110.46 but I had to agree to a 2 year contract. He assured me that he but notes on the account and that the price was locked in and that I would not see any price increase. That lasted for 1 month. I believe this is complete fraud. I’ve called several times only to get the run around. Don’t believe a thing this company says. They will lie just to scam you. I do not recommend this company. Beware!

Worst service ever. Never works and lies about their pricing cause they say they lock you in to a 2 year price guarantee but 6 months later you’re paying more than DirecTV services and way worse off cause it’s constantly going in and out right in the middle of shows. Everyone should stay away from this. Lied about service that they’re not providing.

I was told wrong info on 7/10 when I set up a payment. I called back on 7/16. The supervisor assured me that my payment was set for 7/18. Today 7/21 had to call because Dish decided to take out both what I agreed and the rest of the bill. I didn't agree to all at once. Spoke to another supervisor today... Marlon. Very belligerent and argumentative. We talked around 8:15 pm MST for 30 mins. After arguing and talking to me like an idiot and telling me to stop speaking and letting him speak. He said he was the highest up... obviously not, everyone has a boss... so they will refund me the rest in 17 business days. So have to wait weeks for their illegal actions of taking what I did not agree and treating me like that after 9 years. We are talking $168.60 monthly. And that's the amount a multi million dollar company illegally takes out? What?

Overall my most hated company. Overpriced bad service both quality and customer service mostly fake kindness. Issues all the time. Trouble using site to pay bill. Wait times on hold. Always trying to sell you instead of fixing issues. Family had service over 25 years and still charged them over 200$ month. Seriously if it wasn’t for the Arabic channels would have left them decades ago. Horrible horrible horrible.

Dish is the worst when you sit down to watch the news. Oh, sorry that channel is out... It might be airing on another TV, but not certainly the TV you want to watch. If you have two drops of rain dishes out. Streaming is going to put people like Dish and DirecTV out of business. I asked for a return call because I was number 26 in line. It’s been four hours and I still haven’t received a call. If I were to do it again, I would do it with cable like Comcast.

Had Dish Network 27 years. Only because they were the only choice. I had lightning strike, destroyed my receiver. They send me a 55 dollar smart card. I called they sent a tech out. I went 3 weeks without service. Put in a new receiver. Still don't have half the channels I paid for. So I had enough. I cancelled, they are going to charge me a 480 dollar cancellation fee. Saying I renewed. I'm their crap back. I'm writing a complaint to the FTC and Consumer Affairs. And I will tell everyone that I would rather not have TV than give that company another dime.

We have been with DISH 11 years. Recently developed an issue and tried my best to get assistance from “Customer Service” waiting on the line for 30 minutes to speak with a representative was cut off and had to repeat same process. Got cut off again, and for some reason I persisted as I could not watch my TV. So next attempt I asked if they could call me back if we got disconnected and the response was: “we don’t have the ability to call out”!!?? And this is their Customer “dis”service! Yes it is! Pathetic Company just PATHETIC! I have reached out to their management to get in touch with me to no avail. I suppose they are too busy counting the money that they are ripping off from their customers! Good By after 11years DISH!!

DISH is the most horrible company I have ever dealt with. They made me sign into another 2 year contract just to get a box added to 1 bedroom. They have double billed my account on Auto draft causing other bills to bounce, while telling me it can't be refunded for 5-7 business days. Now I will have to pay overdraft fees because of them. The customer service via phone is extraordinarily subpar, and their whole system is completely shady. You can't get out of the contract without paying $20 a month until contract ends. So basically, once you sign up, you are with a crappy company that you can't get away from unless you pay $20/month for nothing. That's why they coerce/force you into a longer contract at any chance they get. Beware! They are crooked and shady and have the worst customer service ever!

The worse customer service for canceling service. Upon calling their customer service to cancel service wait time more than 35 minutes. However if I choose to learn more about their products, less than 3 minute wait time.

Dish is a joke. Every month my bill goes up. Every time it rains or storms or snows the network goes out. You call them. No compensation. They just raise the bill every month. It's a joke. I quit Dish. They turned it off and still charged me 2 more months because I have their Joey box I can't use. I think it's a joke.

Dish network is getting very bad. I needed to replace my remotes and even though I had the protection plan they still tried to get me to pay for them. Then I rented a movie for the day (24 hours) and it expired 3 and a half hours later. With no help from customer service during a 35min call I just said the hell with it and hung up. And why can't they have people that speak English! I'm about ready to leave them, been over 2 years and the price has climbed to almost $200 per month. This is why people stream everything today, I wish I could get wifi so I could stream too. It used to be a good place to have.

Boost Mobile was wonderful for years. Until it wasn’t. I have had an issue for 3 months with zero resolution in sight. The coverage is great but there is zero respect for their resolution process. Upgrade Phone lost in transit for months. I filed a claim with UPS and it’s been closed and phone not found. Results sent to Boost Mobile. I’ve literally spent hours on the phone with no resolution. They won’t even allow me to move my phone to a new carrier unless I pay off the phone I never received. Lies, incompetence and a cluster of “back office has to do this” answers lead only to frustrating non resolution.

Had been with Dish 26 years and prior to this year they rewarded loyalty. Not anymore. Their customer service has gone from how can we help you to how can we squeeze you for more fees with less service. Good luck understanding your customer service representative. No wonder they appear to be close to bankruptcy.

I’ve used Dish for a while and have had nothing but problems. First, I have worked as an Installer in the past so I know how it works and that equipment used is going to have issues, it’s the nature of the beast. Here after an up grade after finding out my hopper with all my movies recorded went bad. So now we are having to reset the hopper and Joey’s all the time. Even just changing the channel. I spend a lot of money due to where we live. We are in the woods literally, so Satellite is all we can get except antenna. The service sucks and I do realize even with the best signal storms knocks it out. Well the upgrade says we can stream when this happens. Nope once maybe twice, then I had to pause so it wouldn’t refresh every 5 seconds. Unless you have no other alternative don’t use these services they are just not worth the aggravation.

After 20+ years with Dish they are charging me an early cancellation fee of $120. The only time I have had technicians to the home is when equipment has failed. In 2022, the equipment that I leased from them needed to be upgraded. Because of that service, they say a new contract was initiated and I am being charged for early cancellation. I highly suggest avoiding Dish Network.

I have been with Dish network for 10 years. I decided to disconnect my service as it was getting too expensive for the amount of channels we were getting. Half were infomercial channels. I always paid my bill on time and considered myself a good customer. However I guess that didn’t matter to them because they informed me I would have to pay a $140.00 disconnect fee because according to them I had not fulfilled my contract. Plus a $25.00 charge to return their crappy equipment.

After my service was disconnected earlier than the date they said it would be I called in to pay to get service back on even though they told me 1 amount. I told them what I had to pay and the foreigner said Yes I could pay that amount and once I paid it they never restored my service and after speaking to several more people it still wasn't so the next day I saw where if I paid 12.96 it would be restored. I feel they are trying to get all money and if you don't in which I didn't I told them to cancel which now made my bill like 600.00. That's not right so I recommend it that you don't deal with Dish. I'm trying my best to dispute all actions just because and they need to listen to their recordings of this but they're not. 😡

Our household remained loyal DISH NETWORK customers for three decades... Was it really necessary to remove the TNT channel from our package RIGHT IN THE MIDDLE OF THE CLUB WORLD CUP CHAMPIONSHIP?! I understand there are occasional third-party broadcast disputes on the DISH we are purchasing. In the past, we went without CBS for about five months and more recently, NBC for what I believe was close to a YEAR-and-a-half! But to send out a customer letter within literally a weekend of pulling the plug on a channel the customer is paying a package for -- and in the middle of a sports championship -- that only lasts a couple more days. THAT IS THE EPITOME OF CRUMMY TREATMENT OF YOUR CUSTOMERS!

The worst of the worst of the worst, Sir! Terrible service. Terrible product. It’s WAY overpriced. It’s antiquated by modern standards. Its picture quality is only 1080i, at a time when its competitors offer 2160P UHD with Dolby Vision. They have the audacity to charge you to upgrade from SD to their antiquated and inferior version of HD. When you try and cancel their lousy service their customer service reps argue with you and won’t take no for an answer.

Wife canceled after price went up. Never received refund. Two years later, nothing! Could've used that 85 bucks several times. Sent back equipment and still nothing. Thanks for the appreciation Dish!

TO MY DISH NETWORK FBF. Dish network has been deceiving us on our bills. After your billings cycle they are charging you a $12 late fee. Which is understandable. But the deception/lying comes is when they send you a past due interruption correspondence by email/phone they give you 15 days in that correspondence but it's for the entire bill amount instead of the past due amount. They never mention that the customer has only 10 days to pay the past due. As the customer you thinking you got 15 days to pay the past due but in all actuality you only have 10 days and on the 11th day the interrupt your services. Which in in turn they charge you an extra $15 for a re connect and also they take it upon themselves too give you and extension and charge another $15 for days. So your next month bill has went up $30.

DISH Network has become the worthless tv entertainment over the last ten years, I have been a customer for over 10 years and have become very disappointed with there service, and will never return to there service.

I called. Talked to 3 agents to cancel service. 1st agent was from could not understand. She just wanted to keep pushing keeping service. Then was switched to cancellation dept. Could not complete, got disconnected. Called back. Talked to agent who finally initiated cancellation for $80 total, waiving return fees. I taped this conversation. Will be interesting to see what happens now.

Glad I didn't go with Dish Network. I called about pricing for cable and internet and got my quote. When my wife and I decided to just wait to see what we wanted to do the CSR just kept giving me the run around sounding like a used car dealership of why I didn't want to go forward with them. I basically said that we'll call back when we're ready and they wanted a better answer then I was giving them. Is that how businesses run now? I get it that there trying to earn my business but only when I'm ready. They even said they'll get the manager to approve a $50 gift. Like what's that gonna do for me? I saw someone mentioning DirecTV was the way to go. Maybe I'll do that instead. They need better training when talking with customers. Bye Dish network.

I have been a loyal customer for over twenty years. I had to switch to the Hopper. It has been nothing but a headache from day one. I have to reset either the hopper or one of the joeys about twice a week. You take channels away and then give us channels that nobody wants to watch. I have to do some VERY serious thinking about renewing my service. I guess loyalty means nothing anymore! REMEMBER MY MONEY IS GOOD ANYWHERE.

I just had a chat with Dish Network. Customer for 19 years. Customer loyalty only works one way, because they are NOT loyal to their longtime customers. They want me to sign a new contract with a Hopper OR charge me $13/month for some protection plan to fix THEIR faulty equipment (like I wasn't already paying a lot for so little) OR $95 to have a tech come out and fix THEIR faulty equipment and then try to sell me a new contract, which I will never sign up for.

My first payment to Dish, for everything was 35.99. That should tell you how long I've been with this company. They have an entire book on me with problems with their products. On Mon. the 23rd of June at 9p my screen went black. Wonderful, they close at 9p. So I unplugged for 10 to reboot, did nothing. I pushed the button on the front to reboot, nothing. I then went to unplug again and felt a lot of heat from the joey. I went to move it and the top cover came right off. I then picked it up by the side and as I lifted it, pieces fell all over the place. At that point, it's worthless. I then started to contact Dish, and being after 9p only got a computer that didn't do anything it said. I then called the alternate number. I also got a computer that didn't understand, but it put me through to a "live person"! They then would transfer me back to technical help.

We have been a customer of Dish for 20 yrs at our summer home. 3 years ago our receiver went out, and when we called we were told we needed a new updated receiver as our type was no longer compatible. A technician was sent out to bring us new equipment. It was a long install and we had to purchase some equipment, which we paid for on the spot. We signed off on paperwork which we thought was for the purchase and installation. Forward 3 years....We no longer need Dish at this home and when I called to get a disconnect, I was told I would have to pay $370.00 for breaking a contract. CONTRACT!!, how could I possibly still be on a contract with Dish after 20 years. The receiver had died, I believe it was their responsibility to replace it upgraded or not! I paid dearly every month for the service, and can I say the channels I paid for were crap!!! They kept taking good channels away and adding "NOTHING" channels to the 120 plan.

Never experienced such consistent bad service and rude staff. Needed to take down the satellite for new roof. Could not get a signaler back after project. Called Dish for service. 10 days before they could get here. No way. I've been a paying customer for over 15 years (yes a fool) to keep up with their demanding increased prices. They were not understanding (I'm alone, 76 years old-I need my tv.) cut the très and after 3 messages saying I needed to return equipment...Yes still waiting for the return box to be sent to return. Never again will I give them my business. The customer service by phone is even worse. All digital when you finally get through they just forward your call and in process disconnected. They need to be régulated..

So signed up with Dish for Satellite TV in late January 2025. The reason, they offered me a $500 credit card to switch. I just tried to redeem in June and they say the offer has expired. How can they not give me what they promised for me to switch. Maybe the limited time period was in the contract or offer that I did not see. I feel this is no excuse for them to cheat me.

As bad as they are to business with (price, signal strength, customer service) they are even worse to stop doing business with. First you have to pay $25 for box to return, then disassemble the LNBF (signal pickup) from the dish then try to locate the "Node or Hub". At 71 I'm in no condition to be doing the last two steps.

After forced to update to Hopper, this new version is the worsted, even watching the shows messages will pops out ‘are you still watching otherwise it will shut down’, over and over the screen will freeze any moments. If you called for any problems they will charge $99 for a technician to come, even all this problems was caused by Dish network. Unfortunately I have a 1 year contract I will cancel everything right away when the contract is reached.

I was a loyal DISH customer for 22 years, but I recently decided to close my account. Over time, the service has declined significantly. The number of commercials is excessive, especially considering the high cost of the subscription and the quality of programming offered. Customer support has also become unreliable. One representative will tell you one thing about pricing or billing, but when the bill arrives, it's often completely different—leading to hours spent on the phone trying to resolve the issue. Unfortunately, DISH is no longer the company it once was. Unless you're prepared to sit through endless commercials and spend significant time dealing with billing problems, I would not recommend using DISH.

Every time they come out in the 20 years we've had them they leave all the defective wires, spitters, etc in our attic or on our roof. We live in a remote area and didn't have another choice. Finally decided to use our excellent antenna and Internet. Best choice we ever made. Spent hours removing excess wires laying on our roof and trash in our attic.

Let me begin by stating that I only have DISH Network because that is what my partner had when I moved in. I've had to deal with their shoddy sourced out customer service a few times before when I needed to order a new box and when trying to upgrade our internet, so frustrating, but I powered through. This time, we had a more serious issue after lightning hit near our house and took out our hopper box. We requested a new box and after an hour of hold time, language barrier instructions and an offer to send a tech out with a new box in 17 days, I opted to have a box sent to me because I am pretty tech-savvy.

Less than one star. They got me in a 2 year contract BUT their hopper NEVER WORKED. I had to call them every single day and had 2 techs. Then they tried to hold me to contract within 30 days. Was extremely hard to cancel!!! Nightmare.

I called to disconnect my Dish network and was told they would lower my bill and add 4 extra channels for free. They told me it would download to my hopper in 20 minutes, well, it didn’t. I call back and they are saying they can’t give me that deal, they could only lower my bill if I choose the cheaper plan. I was completely lied to today and they acted like they could care less!

I cannot begin to say what a horrible company Dish Network is. They have nothing to garbage for shows and charge a fortune. Then if you don't return the equipment, they charge full price. Does this sound like a company you would want to do business with? Take my word for it. I was with them for about 12 years and they could care less about me or anyone else except their bottom line. When I left, I was pay $112 per month. They will do nothing for the customer. Go to streaming, you will be happy you did. They wanted me to climb up a two-story house to the dish and get a part from there. I told them they can pound sand.

We've been DISH customers for 18 years. Recently, we had one of our 4 Joeys stop working. They sent a replacement. My husband was taking care of this since I've been away. He is in his 70's and not good with electronics. DISH helped him set up the new Joey. He did not know how to return the Joey that did not work. I asked him if there was a return label. He said no. I got online to DISH's website and it states it's EASY, just bring equipment to BEST BUY. I thought, great, he can do that! So he brought the Joey to Best Buy and got a receipt. Now we've been charged $50 for not returning the Joey.

Had dish installed at 12:00 noon. Cut the TV off at 10:00 p.m. 10 hours later cut the TV back on. At 6:00 a.m. did not work. Told me I had a total signal loss that's only 10 hours of service. The technician never hooked up the wireless. Had no internet. Now they want to charge me a disconnect and a connect. I think it said either for $800. Ridiculous amount. Told me where they shove it. Got it disconnected. They have lied to me every chance they get. Never ever buy Dish. It is a scam told me.

Back in November my bill went up, I called to cancel they gave me new box good deal and free installation for 2 years I wasn't under contract before, been with them for years 3 mts later bill back up and want me to pay 300 to cancel. They changed their word, not me. Don't think I should have to pay and yea customer service is awful, worst people try to understand

A year ago, I called for repair service due to service interruptions, box rebooting over and over. Dish sent a repair tech who said, the box needed replaced. He replaced the box and I signed the service ticket. What wasn't explained was they locked me into a 2 year commitment. Now, they want to charge me to a termination fee a year later. I still have the old box that stopped working next to the new one as proof. Do not sign any repair tickets with them or you will be extending your contract with the failure of their box or dish. Very shady!

We moved from Alabama to Colorado. When we purchased our house I found another provider that included internet for less money. Called Dish to cancel after 2 year contract was up. But they added a promotion in June not telling me this would renew the contract. So now I owe for 7 month early termination fee. Not only that but they are now charging me for the nods?? That are attached to the satellite dish in Alabama! Which would not be the case if they were coming to install another satellite in Colorado! Will never use them again!

I have been a customer for over 10 years. I am very UNHAPPY with trying to cancel my services. I have been lied to about the amount that is due to cancel services. I have been on the phone a few times with reps that have tried to talk me out of canceling multiple times. I WILL NEVER USE THEM AGAIN OR RECOMMEND THEIR SERVICES!! The contract is garbage 🗑 and the service is not great. There is never a supervisor available to escalate any matter I have.

Criminal company! They charged me a disconnect fee for my deceased parent’s account! Getting through to these people is both time consuming and non productive. Do not do business with DISH, they are not a professionally handled company in any sense. Dan A.

Customer service is worthless, dumber than a box of rocks, worst customer service I have ever dealt with. Would not recommend DISH Network because you can't get a straight answer with customer service. They have no idea what they're doing.

I have been a customer for 10 years, when I was getting ready to retire I had tow dish accounts, one in Pa and one in Florida. Sold home in Pa moved to Florida, purchased home there, got flooded out after two years, sold that house had dish installed in new home, closed account on home I sold! They never closed now trying to bill me $240 bucks because I didn’t fulfill my 2 years, even though I transferred to new home! Customer service is stupid, most don’t speak good English. I will cancel all my service with these idiots!

System is not user friendly, the DVR section does not give you the option of saving shows and being able to go back and find them. The old 722 box was able to save and rename. I save many shows and now it is impossible to rename and find them at another time, searching for shows is time consuming.

I have signal loss with 137 QVC. It goes from complete to partial loss will not give picture. Called Dish and all they wanted to do is send me a hopper and 15 bucks added to my bill. Been customer for 24.

Have been customer of Dish for over 26 years. Until recently we haven't had any problems with Customer Service. When we called them a couple of days ago the first person we talked with kept saying, "Press the button on the box, can you do that." We are in our 80s and have health problems. Then we were connected with a woman who wouldn't listen and talked over us and everytime we tried to explain why we had called, she just talked louder. Then we were connected with a man who said, "We can lower your $162 a month bill by $10 but if you want channel 198 you will have to stay with the plan that you have." He kept insisting that we add internet and phone service.

I have had Dish for 11 years and have had trouble with them for most of that time. Recently my receiver starting stalling in the middle of a show and then it would freeze. I would have to skip over part of my show. I have called at least 4 times and they have "supposedly" fixed it. then they sent out a technician and he "supposedly" fixed it. It is still not fixed. I called and asked for a new receiver and I wanted the newer upgraded version, but they sent me out the same one that I have had for 11 years. AND, now they want me to set it up myself. I have called them and explained that I CAN NOT do it myself. I have health issues. After 30 minutes on the phone with someone I could barely understand, they are going to send a technician out "next week". I HAVE NEVER BEEN SO DISAPPOINTED AND ANGRY WITH A COMPANY! Just saying!

I have called 8 times to cancel my service. I have been denied., Put on hold1 hr 15 min, passed around, given wrong info concerning my acct., Given international phone numbers instead of US cancelation number, sent to S Africa 5 times where they speak hardly any English and they laughed at me, did I say hung up on? I still have not been able to close my acct. Please, please do not use these scam artists. I had been a customer for 21 yrs... Never again.

Updated on 11/02/2025: Dish Network promised a refund to my dad's estate after an automatic charge after he died, but instead after nearly 8 months of me calling repeatedly and being told a refund was being sent, decided they were going to defraud my father's estate when they knowingly charged him after his passing. I would rate them a 0 and hope that other people do not use this company. No one deserves to be treated this way. I've wasted countless hours of my time speaking to these people. Even when I had Dish over 10 years ago, I experienced extremely poor customer service and overcharging. There are better options. Please save yourself the stress.

We just got Dish Network, switched from Direct to give them a try. I would suggest you stay with the company you have or get Directv. Our satellite stopped working and they can’t come out until a week later to fix it. They obviously don’t have the manpower to keep their equipment functioning. Never had this problem with directv. Do not get dish network, customer service is only good at reading off the screen.

It is very frustrating that the Detroit Tigers are advertised in certain channels for example on TBS tonight but we can’t see it because Broadcast unavailable in your area! I know Bally has it on their thing and that’s a subscription, we already pay a high price on Dish we won’t do that. It is totally unfair for us as Detroit Tigers fans not able to see them play! Something has to change!!

Why does your company switch channels without my approval. One example is when I watch FOX News. You guys switch my channel once every hour to NCIS. I don't want to watch NCIS. I am about to cancel Dish. I have lots of friends who watch FOX. They are about to cancel it as well.

After 4 months installed equipment failed. Dish refused to replace it. Technicians sold me replacement equipment for $400. Subsequently, periodic recurrent failures were the norm. Dish business model calls for ME to go around the house unplugging/rebooting different pieces of equipment, under the direction of helpline workers whose first language is definitely not english, with uncertain degrees of success. When all else fails, after wasting an hour or more of my time, they will send out a contract technician. HINT: Threaten to terminate service, they send technician. Best to avoid this company altogether.

DON'T THINK THEY DESERVE ONE STAR BUT HAD TO SO I COULD LEAVE MY REVIEW. I’ve had this service for 26 years and I called a month from this date to lower my package. I get bill to find out they did not give me what I want. When I called they said I never called??? What???? I know I called. Then I’m still stuck with a ceiling that was damaged by this satellite they put on my roof. Called about that and they just sent someone out to so called repair roof, which they didn’t do and a company came out and primed ceiling. What’s that supposed to do. My ceiling needs replaced to this day because of their satellite. I see waves in my ceiling. Never did anything but cosmetic damage itself.

We had Dish network since 2008 (earlier on my name and since last 11 years on my spouse name). Last year there was ongoing intermittent service outage. They said it was the box issue so they switched me to new hopper box with new contract. Last month I found that, without any notice, they removed the legacy mega pack from cable, that I was using and it was no longer available on Dish cable. The only alternate option left with me was to watch them as streaming channels, using my home internet.

I had Dish network for several years and had nothing but trouble with it and to get someone to speak to and understand them is harder than ever. I highly doubt not I would not recommend at all. It constantly goes out then you gotta call. Have them walk through the process and then if you get movies they go out as well and you have to call them to. I would stick to cable because seeing enough very soon enough they’re gonna have fiber optic.

So I called in due to the fact that my Joey quit working in my bedroom today. Once I explained my issue the representative talked down to me and treated me like I was stupid. First he tried to say that I must have changed the input on my TV and that would fix my problem. Then after he finally listen to me, and I explained that was not the problem and that I’ve gone through all the troubleshooting steps. He’s decided to order me a new Joey. Told me it would be 1 to 5 days for my new Joey we get in, and when I asked, what was I supposed to do towards my bedroom TV for the next whatever, offered me no compensation for my loss due to my Joey failing.

45 days with Dish TV. I spoke to an online Broker. At no time was I told a $400 cancellation. Living on a fix income. I would not agreed on service. Right now am fighting this fee. I spoke to someone nice. Adam.

So unfortunately I've been living in hotels for the past year and I came to one that for the first time has Dish Network. How do I know because channels are blocked out where it says upgrade to the hopper to get this channel and then half the channels at work have no volume So tonight when I'm trying to watch the Denver nuggets play Oklahoma on TNT that has absolutely no volume as does TBS and one other channel. And it's been that way for the past week and a half since I've been here. I've been staying at hotels like I say for the past year and never had this problem at any others with any other services but then again I mean what do we expect from Dish old technology old problems that shouldn't be problems anymore.

I had Dish network for over 10 years. Pay my bills on time. In one day I had no service. I was told that I was on a legacy pack that no longer existed. I live in the mountains of Colorado. DSL is all I can get. Never an email a letter Nothing letting me know that they were doing away with my service. They just dropped me. We’re not interested in finding anything else for me. Told me to call another company which I did and was out service for a month due to them. They would not refund the money. They just kept charging me. Awful. Awful company. Go with whoever you can go with. Do not go with them. This network sucks. And they lie.

Dish Network for two years with no issues, then a branch out of our tree falls and hits our dish. It took them four weeks to come and fix our dish so I told them enough was enough and that we were switching companies. I do not recommend anybody getting this TV service. If I could give a negative star I would give it a -100

Warning to all customers on AutoPay with Dish Network, be careful and read your statement as soon as possible to avoid sneaky little surcharges and "protection" plans!! If you are in the habit of not looking, you are probably paying too much!!

Dish cable has very unscrupulous billing practices. They say you are locked into a rate for 2 years and then continue raising your price stating only package price is locked in. Still can raise fees and local channel prices. Horrendous customer service. After many calls to lower price I finally called to disconnect. Agent argued with me and made it very difficult to be disconnected. Then when finally convinced him nothing he could say would change my mind he charged me $54 for boxes to ship their equipment back and said I also would need to climb on my roof and send back a piece off their satellite dish. Very dishonest company and higher priced than almost all competitors. I would never use them again. Much cheaper and BETTER options.

ALERT watch getting DISH to install the satellite on your roof. They did ours and NEVER caulked around the bolts or the holes on our brand new roof and 4 years later we cancels due to price and have rotted roof cause of poor install and they refuse to fix or 5 year old 40,000 dollar roof and we only requested 2200 to fix the little area and even sent pics and they denied the claim. So BEWARE of your damaged roof due to poor installation before it rots your roof. NOTICE the pics I included. Before removing the dish here is NO caulk over anything for the last 5 years so all the rain went to my roof system

I would have LOVED to make the switch to DISH, but when I called for a rep. to come out just now? (4/24/25) I was told, "Sorry, we can only do so IF you initiate service with us". What a bunch of malarkey...HOW unprofessional IS THAT? VERY. They have lost my interest entirely now. A true farce of a setup, that's for sure. Not "blind" enough to buy into THAT kind of setup and the shame is on THEM. P. **, Summerlin, Las Vegas, Nevada

What a RIP OFF!!!! I paid the last bill and early termination fee!!!! And later I received a $61.89 for a "non refundable programming" fee!!!! MONEY HUNGRY COMPANY!!!! I DON'T RECOMMEND THIS COMPANY TO ANYONE!!!!

I signed up with Dish when I first built my house in Florida. From the beginning I was having issues with it. After 4 yrs I finally had enough. They had come out 5 times to replace the Joey, the Hopper and the receiver. Never fixed the problem. Also problems with using the DVR function. When I cancelled they said I would have to pay $20 per month on what was left of my contract. Then when I asked them to remove the DISH device outside, they said they would charge me a service charge for a technician to remove it. Then they also said that I would be charged a fee for each box that they send me to return all their equipment. WOW that is what I call customer service. NEVER USE DISH.

I will NEVER as long as I live go with Dish again. My mother was 91 years old and they locked her in a 2 year contract. If her payment was late (due to USPS) they would cut her off so at one point she was without service for 2 weeks by the time they got their payment. I canceled her dish back in November 2024, due to health and her living with me all year in 2024, She died in April and now they sent her to collections, because of the remaining contract. I called them about this and I got told we are in the business and a contract is a contract. Screw you Dish Net.

April 11, 2025, I had the pleasure of speaking with Jessica regarding a connection loss on our tvs. Jessica had an accent, which I thought would be an issue, but turned out to be the total opposite. She was extremely kind and compassionate. She articulated perfectly, spoke slowly and made our interaction easy and smooth. She was patient as I ran between tvs, saying take your time, etc. I can't thank Jessica enough for making me feel at ease. And the best news is she fixed the issue.

After 12 years we decided to cancel our account because we wanted to go with another provider. I called customer service to simply cancel our service and send back their equipment. The person on the phone kept telling me I did not want to cancel because of great deals. We were paying $192.00 per month. I said no I just wanted to cancel and she kept on and on and would not cancel the service for 23 minutes. I finally blew up and she finally agreed to cancel our service and would send a shipping box to return the receiver. At a cost of $35 to us. They will try and not allow you to cancel your service by hounding and wearing you down in hopes of you just giving up. Never deal with Dish Network unless you want to get screwed over.

Every month I get an email notifying me that my Dish TV bill is ready. For the last four months I cannot log in to my account to look at the bill. When you call customer service you reach someone in a foreign country you can barely understand if at all. However if you call the number to sign up, an onshore person in Florida answers who can actually speak English, so when I explain the problem, they transfer me to someone offshore who can't speak English. The customer service is pathetic!! I will be looking to change to DirecTV shortly.

In a nut shell: I am a senior and customer for over 20 years. I called to see how I could have my bill lowered due to fixed income. Was roped into a 2 year contract unbeknownst to me, and was unable to cancel unless I paid a crazy amount of money. They said I could save $5/mo to switch to a non recording receiver. Now instead of paying $50/basic I was grandfathered into, my bill is $86. for just basic, no local channels with no recording receiver. I asked to switch me back to my old plan, they said no, too late. This company has criminal business practices, unethical and plain wrong! Spending several hours on the phone on multiple occasions speaking with people unable to resolve my problem really made me disgusted. Stay away!

I was a Dish customer in 2023.. I returned all equipment and all was fine until 03/30/2025 when Dish reported to my credit report that I owed $ 631.00 to Dish. I called and was told that they made a mistake but I still owed $ 90.00 two years later??? I told them I will be getting a Lawyer. I will never and will not recommend them to anybody.. A complete SCAM.

Dish just stole $744 due to being on pause & not using their service for over three years. Who does contracts anymore?? The cancellation and termination fees are absurd. I still am returning their Hopper receiver but having to pay ridiculous fees, I would never sign with a company like Dish again, even the year I used the service they started blocking channels like ABC, ESPN, etc.

So, I have DISH through TDS Telecom. The prices increase every couple months even though it's supposed to be locked in for 2 years. Called TDS and they talked me into their new service & was supposed to cancel my DISH subscription. The subscription was never cancelled! Been on the phone with DISH and they see a note it was supposed to be cancelled, but nothing they can do. Told me to call back at a certain time. I did. Now they say to call back at another time, nothing they can do!? Terrible customer service.

It's become an expensive and the system has deteriorated rapidly in the last year. In this month alone I've been unable to record a full program, even with preset limits. It displays that a network is changing over channels and the change doesn't happen. During that time I was unable to watch shows on the old channel. I'm paying too much for the limited service I'm now receiving.

I just canceled my subscription with DISH due to the poor reception and that they are not an honest company. When I first became a customer I was told that their signal has a 98% success rate. That is an absolute lie, it only takes a light rain shower or just a few clouds to disrupt the signal. Next when you try to call customer service there is always a wait. I have not made a call to them without having to wait at least 40 minutes. Then when I finally get through their customer service reps are extremely rude and not helpful at all.

We’re quitting Dish Network after subscribing to them for over 17 years. Over the last several years their service has become so unreliable that several times a week we suffered some sort of service interruption. After dozens and dozens of telephone calls and numerous service calls the service did not improve and continued to get worse. Over the last 2 years every piece of equipment has been replaced. The last solution the Dish said we needed to do was to switch two of our Joeys from wired to wireless. This solved nothing and made the reliability significantly worse. During the most recent Super Bowl we lost Dish service 9 times. Sometimes the service returned on its own after a few minutes, but most interruptions required resetting the connection between the Hooper and the Joeys. Two days in a row we were unable to get any signal at all.

So sorry we ever left DIRECTV. It was a lot cheaper and they always had promotion offers. 45 dollars off for a year!! Absolutely nothing with DISH! The worst. Can't wait for my contract to be up and go back to directv!!

This company is by far the worst I have ever dealt with in my life. To start with when I signed up with them they promised me a 100 dollar gift card that I never received. It didn't matter how many times I would call and ask for it they refused to give it to me. Needless to say that was the least of my worries. Within 3 months I had them at my house 3 times. Eventually they ended up unhooking some of the equipment that I purchased to make the rest of it work. Customer service is the worst I have ever dealt with. Sometimes you will sit on the phone for an hour and after that they still couldn't help you. They gave me a 3 year price guarantee and they still went up on the price. Unless you're into nightmares stay away from Dish. I hope this helps someone else.

Stay away from Dish! I just found out my bill is going up from $128 a month to $190 a month. No one notified me of an increase giving me the option to decline. When I called customer service they told me they had a great offer for me. They said they had a promotional offer that would be locked down for two years and the rate would never go up and I would remain at $128 a month after 20 minutes on the phone. They came back and told me the offer was to go with DIRECTV! The worst! Stay away from them!

We cancelled our service because we found something less expensive and without any hardware that would occasionally stop working. A month later, no technician has come to remove the satellite dish from the roof and pick up the DISH hopper and joey. I inquire as to when someone would be coming. The agent said because she couldn't find our account and we are no longer DISH customers, we would have to hire a company to come and remove the dish, at our expense. She would send packing for the other equipment to be sent back. I asked how she could send anything to us without an address. She said she has our address. This makes no sense. A supervisor simply repeated the hogwash. Customer service is very lacking with this company.

They will not debt your scheduled payment then interrupt your service and you have to make another payment to get service restored. Then the scheduled payment as well as the payment both get deducted from your bank account allowing DISH network tom draw interest on your money for 17 to 21 days before your money is returned to your bank.

My experience started 36 hours ago with three calls to tech support, my problem was a 1303 message and of course each tech went through their check list to no avail, I constantly told them all I think it’s a internet issue however on the wireless tv I was working with there was no options for internet. My friend came over and suggested I try the diagnostic on the main tv with the hopper and lo and behold I could sign into my internet two minutes later all was resolved. My question for Dish is why through all this did their techs not once tell me to go to the main tv and check the internet connection. Terrible training. This needs to be improved.

At least twice a week since I've had Dish the Joey in my bedroom goes blank. No code no nothing. Sometimes for 2 days. I requested a female service person for very personal reasons but they cannot guarantee a female. I don't want a strange man in my bedroom. Sunday my Joey didn't work for about 36 hours. Today it's off again. Wait time for CS. . . 25 minutes. SMH.

STAY AWAY FROM DISH NETWORK. No one is willing to help me with an issue that Dish admits is their issue. It has been almost 3 months since trying to solve my issue and they either keep throwing it back at me or they will review with tech support and get back to me, which never happens. All they seem to be interested in is their high price to watch TV... They aren't worth the 1 star I gave them!

The downside of outsourcing your customer service to a foreign country is that it’s almost impossible to understand them. It become clear today after having to call them twice is they simply do not care!

We have been with DISH for a couple of years, mainly because we live on top of a hill and can’t get cable. On average, we lose our picture about once a week and have to reset our box. Try Bing to get help from “customer service” is virtually impossible. Stay away, they are terrible. I’m looking at other options.

Dish has been charging our account $11.99 for what they are calling insurance which we never agreed to. Folks please do not go with Dish TV. In February Dish increase this so called insurance to $12.99 without telling us which is against the law!!!! BOYCOTT DISH TODAY

After 14 years of service I needed to cancel my DISH TV satellite service. Customer service said I owed $300 dollars for early termination due to an equipment upgrade 10 months ago. The timeframe he was referring to was when I had my roof replaced and the dish remounted. At the same time a DISH rep told me my equipment was obsolete and I was entitled to a receiver upgrade for free. I asked if there was a commitment and she said 'NO'. There was nothing wrong with the equipment I was using. Apparently she was wrong and now I owe $300!

I canceled after being a customer for over 30 years. They wanted me to return receivers that I haven't had for over 6 years. When I called customer service, the rep said I was being a little uptight over it.

DISH satellite great for a couple years. Then pricing increased yearly with no service changes by consumer. Then many days satellite would not work. Wasted much time on phone to get technician to come out days later. No TV service due to DISH main satellite issues again no TV for days. Was with DISH 16 yrs and cost more than what other family paid for theirs. Called 3 different times over last 3 years to get price reduced due to loyalty. DISH would reduce for 1 year then go up more.

I literally had to just hang up. I called to stop their service and I'm on SSI and sick. The lady refused to let me stop service. I was literally begging please just let me stop. After the fifth time I'm shaking and begging please please just let me stop my service I told her my mind was made up. Don't use Dish they also tried to make me upgrade and pay more when I was in a complaint call about my crappy service. An old lady should not have to beg to stop service. I was crying shaking and finally just hung up.

"10 to 11 minute. Press 1 and we'll save your place in line and return your call." When? That was 3 days ago, still waiting!! Never NEVER resolve my issue the first time I call about anything! I really really wish someone would listen to my last FOUR calls to you (but I know no one will). First call was given false and inaccurate information. Second call the associate, though he did try, was not able to resolve the issue and again was given inaccurate information even though we were on the call over half an hour.. Requested to be transferred to a manager and that associate was immediately able to resolve. Third call call different issue and was UNDELIVERABLE!!

I give DishTV a 0 because every time I try to ask for replacement equipment after trying everything and equipment still doesn't work, they still give me the runaround. I would not recommend DishTV to anyone at this time!

Dish TV will increase your monthly bill with an explanation that's makes NO sense. They tell me they don't own channels that they're on the back end whatever that means so if you choose Dish be ready for your bill to go up constantly with an explanation that makes NO sense whatsoever.

I am really disappointed in your business practices. My dad was forced to upgrade his equipment because his old equipment no longer worked, in turn he was greeted with a 2 year contract before his other contract was expired. So he is under TWO contracts at the same time!!! Now because of all of this he wants to cancel his service and being told he needs to pay $480 early termination fee.... This is criminal. I spoke with a few agents and with no help. I asked for the recording of him agreeing to this new contract but said it wasn’t available….

I would give them zero if I could. I have been a customer since 1998 when there was such a thing as customer service but now no more. I have been trying to cancel my service for months. I call Dish and tell the person that the service has not worked since the Spring of 2024. I am told that they do not have the power to cancel my subscription and am transferred to a phone number that no one answers. They are still charging my credit card even though I called Discover and told them to not accept the charges. Total fraud and stay away from this company.

I had the worst experience with Dish, I tried to cancel but they said I waited too long, the technician did not show me where it was putting the dish if he had I would’ve sent him away, my house was recently painted, and right into the siding, I ended up canceling and was charged 600 $. They won’t remove the dish!!!

before you decide please.

I had to renew my subscription with Dish. The subscription was for my elderly parents. Dish told me that they would work with me on an early disconnect fee if something happened with my elderly parents because they were informed at that time that my parents were ill. My parents fell one was in the hospital for 4 months can never return home. Father passed away. Advise dish, returned equipment, emailed documentation that the lady said was all that I needed it was from the hospital that they were in. Said they would credit me back the early disconnect fee.

Very watered down content and isn't carrying many good channels anymore. Very expensive, can buy 6 or more streaming services for the cost. They Won't ever pick up the phone to allow you to cancel, just wait on hold for an hour then they hang up over and over again. Can't cancel online. Super poor customer support. Hoppers overheat. I like the DVR, that is about it.

I was with Dish Network for years to be treated poorly. I have talked to several customer service representatives with them and they said I would be charged a certain amount per month to finish contract. I went to cancel and now it is double the amount and then tried to charge me to return their equipment. I will never subscribe to them again.

Worst customer service ever. 45 minimum hold with no option for a call back. Then they disconnect you if you are asking to reduce services or if you are not fast enough to respond when you finally hear a voice on the other end. How are these people still in business?

After 9 years of service, I called to say I was moving and did not need this service anymore. I have been very careful of no contract extensions. However, my 93 yr old husband (very disoriented) talked to them Sept 14 after a 3 week hospital stay and possibly verbally agreed to an extension when asking to add a sports channel at my house. They said I will owe them for 21 months about $2500. So, I am furious. My husband had a major accident at DIA and paramedics took him to University Hospital. He is still not better. Just took him back to Naples, Fl where he lives. He temporarily stayed here. Just sent Attorney General's office a letter.

After being with Dish for about 13 years I received a letter stating that their new "Hopper" might be a new option I would like to consider. A new Dish and cable along with a new unit on the inside was installed. A couple of months later the cable came loose from the side of our home. I was told that it would cost me $95.00 to send out a Service Tech to fix it. I thought to myself, why not send the 1st Tech that did not install it right the 1st time and allow him to pay the $95.00. That's the First time they tried to steal my money.

I wouldn't recommend Dish to anyone. They change your channel lineup at will. Allowed customers to watch Paramount until the finale of Yellowstone. Then conveniently has no access to the paramount channel. Was told it wasn't in my lineup and would have to upgrade; how convenient! On top of that they allow non employee sponsors access to your account. I once thought I was speaking with a dish employee. He was able to turn my access to programming. By the time this crook got done with me I had to shut down multiple bank accounts and it took another 5 months to stop all the contracts this thief signed me up for. And I'm stuck with these crooks for another year. It was horrible. They need investigated and shut down for misrepresentation in fraud. Would not recommend them to anybody.

Terrible experiences trying in cancel my account. Waited on hold for 38 minutes. After numerous times me telling the representative I wanted to cancel they continued to give me more options. It was borderline harassment making me stay on the line another 15 minutes trying to cancel. I spent over 50 minutes canceling my account. I will never do business with them again due my experience.

I am extremely disappointed with Dish Network and their dishonest business practices. When I renewed, I was quoted a specific price for my service, but once the bill arrived, it was significantly higher than what was promised. I contacted customer service, expecting them to honor the pricing I was given, but they refused to take responsibility or make any adjustments.

Dish always cuts out during best part of movie, or show. No bueno!!! Every time I settle in to watch something, it cuts out during the best part. Would I recommend? Hell no. Come on Dish get it together.

My father passed away and instead of helping us to cancel his account they continuously tried to have keep service for my mother who no longer wanted it and would not take no for an answer. Highly recommend another service provider as Dish only cares about sales.

I signed up with the promise of a $500 Mastercard gift! Well didn’t think it was a scam because I tend to trust people… I was told by three different people it was true… Well guess what? It’s all a scam and a lie by Dish!!! I hate dish.. It is horrible to navigate. Will be going to another network.

This company is a complete disgrace. They make it virtually impossible to cancel your service. You can't do it online. The person you reach via phone can't do it, and they'll put you on hold for over 30 minutes guaranteed. Nobody ever actually picked up the phone for me, I had to give up. If you ask to speak to a manager, you will get the same result. You will wait on hold indefinitely. If you reach out via chat to cancel, they will tell you to call. This company is outrageous and I am boycotting them.

I've been with Dish Network for what feels like an eternity, and my experience has been nothing short of a roller coaster, albeit one that only goes in circles of disappointment. Here are the key issues that have plagued my service:

I have been with Dish for almost 12 years. The locked in rates are never been locked in. The rates always increase. Recently I noticed some water damage to my ceiling after further inspection found the dish was installed too deep into the roof. No sealant of any kind was used. After peeling up the shingles only to find water damage on the wood from the dish all the way to the bottom. We ripped it out only to find mold and mildew rotten wood and a lot of work. After contacting dish they informed me another company installed it only to find out the other company just set up the appointment for a dish technician to come and do the install. I have been back and forth with no luck trying to figure out who is supposed to be responsible. I am now $8,000 into a project that should have never happened.

They lie to you about what channels you can receive and then when you call them because you can not watch what you signed up for, they will not work with you at all and make you pay 20$ for each month left in your contract. Calls are recorded but still lie about what the call entails, POOR CUSTOMER SERVICE!

Had Dish for over 25 yrs..they offered me a good deal a yr ago if we would stay with them...bill kept getting higher....cut bill by $50... But, after couple months added charges appear...called several times, said they will fix it, but just keep on now for a yr..but I only been paying the amount I was offered....can't get it straightened out....everyone I talk to is just saying they'll fix it, but don't...all screwing me around....after all these yrs...I am dropping them...very upset about this....

Dish is a terrible service. I can’t count how many times I’ve tried to DVR tape something and it either doesn’t tape it all or when I do tape it it doesn’t tape very good. Of course not on all programs but it seems like the ones I wanna watch the most. Constantly have to call them because the Dish Network won’t work. It’s been very frustrating to say the least. Please do not get Dish Network service. You will be very sorry. Do not recommend.

Absolutely out to steal your money upon cancelation. I worked for these crooks for 2 years and knew the protocol but they still sent me to collections 2 years later.. absolutely scumbag company policies.. stay far away from these thieves.

I have been trying to get service fix going on three months. They sent out a new Hopper. Work for about six weeks. Now we have no service. They set tech for almost two weeks out. So two weeks with no service. I told them to send an installer to fix their junk that is not working before they sucker someone else. Their customer service sucks.

After local news at 10:00 pm Central, network TV is out. Later ALL Satellite is out. Stays out until about 10:00 am the next day. This happens EVERY day. Lots of static in live programs. None of these issues until about October 1st. Cannot upgrade equipment UNLESS I sign a two-year contract. Calling in for help does nothing except to suggest sending out a technician with a cost of almost $200. The few times we have needed help in the past it was fixed online or they sent a new receiver that WE installed. Dish has also been pushing their technical service at approximately $12.00 per month with a six-month minimum. Hmmm…could there be a connection?

Why don't we have Bounce and Grigio? What happened to Brown Sugar Saturday Night. No Urban Movies or Old Sitcoms like The Jeffersons, Benny Hill, The Arsenio Hall Show, Star Search, Good Times, Out All Night, 21Jump Street, New York Undercover, Living Single, Soul Train, American Bandstand, Sanford and Son, Half and Half, Hanging with the Coopers, it's so many shows from the 80's and 90's that could be playing on the channels. Dish Network has to do better. Those 2 decades were like no other. Even the 70's Of course I was born in 1981 but I miss The Dukes of Hazard and The Incredible Hulk. I do get some entertainment seeing The Twilight Zone still comes on and every now and then The Three Stooges

Dish is such a rip off!! Finally, after another price increase, I decided to cut the cord. Got sick of my monthly price creeping up every year after calling them and claiming that are giving me a $50 discount only to see my next bill increase by about $6. That looks ok. But after many years I’ve had enough. And I’m sick of renting equipment. I tried YouTube TV for a 21 day trial. They have endless cloud recording. Which is great for me and my family like it as well. Plus you are not bound to a contract. So I decided to keep the service to the end of the billing cycle and the person I talked to said no charge. Then a few days later I get a bill for $105. I called and said that’s on them and the person said, "Sorry. Not sure why you were told that." I said, "Since you record everything, read the recording and see what was said." But I’m sure I’m going to be on the hook for the money. I will never go back to them! No matter what they offer me!

Besides automatically renewing our contract every 2 years when I told them to disconnect it they said it would cost me $20.00 for the box to return it in and when I got it, it cost me another $25.00 to ship the receiver and tube thing back. Very unhappy with their whole service and experience with them.

If you thinking about getting this I definitely suggest not to now. They don't have a local channel. They can't reach a contract with channel 10. If you break the contract there's all kinds of fees to return the equipment. They charge you for that. Just awful. If you're retired and you're on a budget definitely go another route.

I only gave 1 star because that’s the lowest rating available. Any company that has a 20-30 minute wait time for customer service is not a good sign. I seriously doubt people were calling in to brag on them. I can’t even log into my account. They sent a code and I entered it within 20 seconds, a message pops up, say the the code has expired, you only have 15 minutes to use it. I tried 3 more times and the same thing. Tried it with the password and again the same thing. I just thought that DirecTV was worthless.

I have been with Dish for years but they are about to lose my business. My Dish screen always just goes black in the middle of a show for no reason. Then I have to change channel and turn back for it to work for another 5 minutes before doing it again. Also when I am watching a recorded show this happens but it just goes to live TV instead and I have to start the show all over again to watch it. I’ve told Dish this issue time and time again but of course, it’s always a issue. For what I’m charged a month this shouldn’t be a issue period.

Avoid Dish at all costs. They are quickly losing their customer base and with the DirecTV take over they have a combined staggering loss of subscribers and dept load. Trying to cancel is frustrating to say the least. I had to go through an hour trying to finally get a rude and obnoxious cancel agent to actually cancel the account. They charge you $20 to cover the cost of returning their equipment, refurbish it and try and rent it again and refuse to reverse it because it's buried deep somewhere in your agreement when you start service you will pay it.

Cancelled DISH Network today after over 30 years of being a customer. My bill had gone up over 50%. When I finally bothered to look online while talking to Zack, I saw I was paying $24 a month for "LEASED" equipment, because I am a VIP customer. Upon further examination, I became aware that one receiver was put in play in 2021, and the other in 2019. This means I have paid LEASING fees on one of them of $1176, and $1020 on the other. I cancelled today, when I was told I would have to continue to pay to LEASE this outdated equipment. Interestingly, I was told to "just dispose of it" when I cancelled.

Complex Prices on Dish Network. The Contract is too long and with this package that you choose it always sports. Not all customers want sports. I like 111 channels and 113, 116 Channels also stop charging extra for these channels. Make a 6-month contract and if that Customer wants to keep it then do a Year deal Upgrade, device Turn in, all Satellites and Receivers as well. All in one Remote two to pick from Red Dish Hooper with all channels a month is $69.90 with no equipment. Last one is Dish Basic has 120 Channels for $39.90 a month with a Satellite and Reciever, the other one is installed with a remote and your TV have one cord and do 6 months contract, other once a year, he renews it. Customers can pick their channels they watch and their favorite Steam it Dish, the one with the remote.

When I subscribed local channels, channel 39 was included. Now it is no longer available, means the owner of company does not want to pay the channel owner but still charging the customers. It is a daylight robbery. They must be penalized. Will let FCC know about it. Dish has been doing this for years and it's time they settle this matter.

DISH's new home screen is horrible. How can smart people be so stupid? I’ve been a customer for over 20 years and their service keeps getting worse. Their new system is worse than their last system and has many technical problems. I’m glad they’ve been bought out and I hope things change in the future.

Overcharged me and they cut my cable for not paying enough smh. They want to charge me even more than I owe. Also very little channels that are watchable. Most of them are boring singing channels. Do not recommend them.

This Company has some rude people that work for them and not considerate to their Customers. Talked to 8 people at three different times and two service calls and still have problems. I choose to disconnect service because service was terrible and people not friendly. Except the Lady I had in OKLAHOMA. She was the Best.

I've had DISH network for many years. It seems process vary every month. We've had to call many times to question increases. Sometimes they accommodate but always with some kind of decrease in service. My other complaint is they are always dropping channels. I've noticed most recent channels dropped were 185 & 116 (Game Show Network). Now they I understand DISH and DirecTV may merge 2025. I dropped DirecTV many years ago because of price increased every month and terrible customer service. I guess time to search other options.

I tried the "leave feedback" button because their website is inconsistent. It'll show a movie I'm supposed to be able to use my rental certificate for, but then when I pull up the movie, it shows I have to pay for it. Another movie I was interested in is listed on Channel 1 but is not listed among the movies. I tried their "AI," which isn't intelligent at all, and it kept telling me I had to log in when I was already logged in. Never could get to a live agent. They really don't want customers talking to them. When my contract runs out, I'm done.

My husband and I have been with Dish Network since 2003, and after all these years I am so irritated that my Dish bill is over 200.00 a month. I have been without MeTv for almost 2 years come this January, and yet Dish has done nothing about getting it back for us customers. Yet all these companies like Cozi, and MeTv want an arm and a leg for their channels. Dish Network bends over to satisfy their new customers and could care less about the ones like myself that have been with Dish Network for over 20 years.. I am sick of paying out the ** for cable... I would love to drop them, but they are just like the other cable companies out there. High cost for cable.. They use to give us FREE Starz or HBO but they have not done that for a while.. I just don't feel we should have to pay for channels that are unavailable while they are dealing with the channel companies.. Dish Network can kiss my **. They SUCK!!!!

We were 20 your customers of Dish Net. They called us to say our box was off so had to be replaced so I agreed to it. Then they stuck me with a new two year service contract, which I did not agreed to. Despite me making multiple phone calls to follow up on this and having four people tell me that this contract was waived that when it came time to actually disconnect service, they refused. I found an email address for the CEO and sent him a message in detail which he ignored. I waited about another week or so and send it to him again and again not respond to you. I finally protested with the FCC and after a month of going back-and-forth and with Dish Net initially refusing to waive the service agreement they finally did. They tried to make it seem like they were doing me a favor but the truth is they lied about it Through their teeth. Never ever use this company.

So I've been calling for like 4 months saying cancel my service and every time I call and say cancel my service they have some great thing so I shouldn't cancel my service and then I call and say cancel my service, today is the day right enough. So normally they're going to send me a bill, today I either pay up or they continue to charge me until I pay up. Interesting how they think they can bully me, predators that's what Dish Network is.

DISH is a scam! Not someone trying to represent Dish. Dish. I am a senior citizen on a fixed income. I get social security, that's it. I am disabled and Illinois Gov. Pritzker won't allow disability for needing a double hip surgery. They are useless as well. Anyway I called to cancel my Dish service of 85.10 a month, because they canceled the only show I watch. The Dish rep said He will give me $25 a month off my bill to keep the service. I said no! He kept me on the line for over a half hour trying to get me to keep the service. I said no! If it was free I still don't want it! My bill cycle was paid on the 7th of the month. I called on the 2nd to cancel. Then they still charged my Credit card after I canceled.

Had severe problems with Dish Network over the years. When I finally decided to cancel the agent told me my balance would be between $10-$20 for the prorated balance. Then I receive a bill for $140! I called and they told me they can’t do anything for their agent giving me wrong information. Their service is okay at best but beware they will charge you like crazy, and make it almost impossible to get rid of them.

I tried to cancel service and you put me in new 1 year contract with false promises. When call back you asked to call back tomorrow that department is closed. Please cancel my service. Syed ** Acct # **. cc: Better Business Bureau.

Dish technician has made two trips out to replace my “old” outside dish. The first time out he could not install the unit because the property was not marked for underground cable. He informed me that he would have miss-dig come out to mark the property and would schedule a reinstall for the following Saturday. On the following Saturday the property still was not marked so the install could not be completed. The tech said he would have miss-dig rescheduled for the following Friday.

I've got a helpful review. I've been a dish customer for going on 3 years out of a 4 Year contract. Because of the rising cost of everything for the first time I had to explain that what should've been a 2 week extension for my first year ever being late and while it stated 2 weeks where I applied for the extension, it only gave me 9 days AND they charge an extra $15 for that 9 days and it still didn't get me to when my next check comes so I chatted with customer service and explained my problem and asked to extend the extension until the first. They refused and told me if it's not paid by the 27th I will lose my service. This is what being a loyal customer gets you with Dish. Rigid bull crap and I'm beyond furious. They will never get my business again when this contract is up.

I haven't even seen the service tech yet, but I'm already mad. Dish TV has a 5 hour service window for existing customers. Think about that, a company that's supposed to be a technology organization can't provide you with better scheduling than a five hour, twiddle my thumbs on a Saturday afternoon, window. They prioritize new customers first.