DISH Network Reviews

Horrible, rude customer service, way overpriced for the channels you get. Price keeps going up and service is unstable and keeps going out. Doing streaming service now and it's a lot cheaper. Horrible, unprofessional company, worst of the worst.

Beware if you disconnect. They charge $25 to send old equipment back, they waived charge for caps on top of the roof because I’m crippled and 75 and told her I didn’t put them up and wasn’t taking them down. Disconnect is because they lied to me and said they lowered my bill but didn’t tell me it was for 3 months only. Oh they promised to lower the bill again but I don’t believe them anymore. I’m on social security and can’t pay over a hundred dollars anymore and eat and buy medicine and copays. They will say anything to keep customers but don’t believe what they say, I’ve been with for over 7 years, same equipment to, unreliable, expensive, and not worth my money, I feel very hurt by this company. I didn’t have the money they charged for last month and disconnect fee.

All I did was ask for a new remote as the one I have is old with some of the buttons rubbed off from use. It also flips my TV off of my hdmi to my smart tv mode. I get this big song and dance about fixing the remote and disabling smart tv mode. Can't you just send a new remote? I have been with Dish for over 6 years. I may start looking for other ways to watch TV.

Worst customer service ever! They billed me for 2 pay per views at $49.99 each that I NEVER ordered. And then refused to correct their error. Pretty much calling me a liar. In fact my wife and I were out of town that day the pay per view events were supposedly ordered. Worst experience ever!! Would never recommend Dish Network in this lifetime. Thank goodness for Spectrum! They took great care of us and even saved us money with NO CONTRACTS!

I tried to contact Dish Network for a problem with my network timers. I don’t have access to my account number. I do not receive a paper copy. End of story. No way to contact help and support without an account number. Seriously, login and password are not enough. Horrible.

I’ve been a DISH customer for over 20 years, and the way they handled my recent issue is the worst customer service experience I’ve ever had. DISH’s own equipment suddenly locked me out of years of recordings stored on a DISH-supported external USB drive. This drive was purchased because DISH promoted that feature, and it has never been used with any other receiver or account. One day it simply stopped working, claiming it was “configured for another account”—which is impossible. This is clearly a DISH system or authentication error, not anything I did.

I have been with Dish for several years, but they have recently changed their DVR program so that I have to pay an additional fee to watch various episodes in addition to the high monthly price I am already paying. As far as I am concerned, they have destroyed the DVR part of their service so I have canceled Dish. If DVR is important to you, find some other service.

For those who are reading reviews to help decide if they want to do business with Dish, please don't. They are all good and jolly to sign you up but when it is time to close your account, they are the rudest and most unhelpful beings on earth. The call center is in foreign land and I had to ask several times for them to repeat what they are saying. So, new customers. There is a lot more to the crappy service and I'm not going to waste my time explaining but in a nutshell, Dish is one of the worst companies that I've had to deal with in my 70+ years. You've been warned.

I have been a Dish customer for 20 years. I recently let them talk me into an upgrade. Found out during the install that I needed another surge protector because there 3 devices to plug in. Now I turn the tv on in the morning and have a 1”x1” little picture on a 65” tv. The only way to get full screen is by restarting the whole system (3 device at the hopper) so in the morning while I’m trying prepare for work I can’t use the dish service. Also have problems with loosing local programming and there streaming content is buffering and pixelated. I have a $70 Roku that works 100% better I never thought I would say it but don’t get dish the quality has gone way down as the price has gone up

They deserve 0 stars, Worst customer service. I wish they would go out of business and stop scamming people. The experience I have had is awful. On top of them being useless and unable to communicate because of language barriers and them behaving like robots. They won't answer questions and they will hang up on you. I even talked to a manager (probably bullshit and wasn't a manager) and she hung up on me because she wouldn't answer my questions and I asked her multiple times. They are scam artists. Thieves (literally took accidental overpayment money from my elderly mother and won't return it). Heard enough yet?

Dish is a money grubbing and disreputable company whose employees will lie and deceive you in every way possible. When you leave this disreputable company they will fabricate false charges and try to continue to bleed you for more money. They will attempt to degrade and threaten you with false accusations of owing them more money. The coax line was left mostly uncovered and I was forced to insist more than once that the line was exposed and I could not mow grass in the area until the line was properly buried. Secondly value for the money charged was way out of line for the service. Finally they will attempt to destroy your credit with false accusations of not paying for their services. I will be hopeful that the Dish management will turn this company around and if they continue to discredit their customers, they will find themselves out of business. James A **

The hopper is crap. Not enough good shows. You guys put up Christmas crap two months early. Not even November yet. Not past thanksgiving and you have Christmas crap on. Get some new shows to fill the gap. Too much money for what I get.

I was told by the employees that I talked to if I paused my dish I would not lose any of my benefits but that was far from true. Not only did I lose all my benefits and discounts they raised my price by well over $20 per month because their employees didn't know what they were talking about. DirecTV I was with them for over 20 years and not once did I have this problem. At least their people were educated on the system that they were working with and not giving people false information. I will definitely be changing back as soon as I can.

I called Dish today to lower my bill on October 29, 2025. The customer service was horrible. The woman was rude, unprofessional, nasty, and me she was too busy. She told me she was in South Africa. I am now looking for better cable company.

I have been a Dish customer for 30 years. I had 4 Joey’s and a DVR I was paying 200 a month. I called because my kids hadn’t watched YV for years and I wanted to cancel 2 Joey’s. One was missing and I was told they couldn’t cancel without the serial number. They also told me they can charge me up to 300 for the missing Joey. I have been paying for insurance all these years but that didn’t matter. After going around and around with a guy probably in an India call center heavy accent I told him the serial numbers from the Joey’s that I was using. So the one missing was the one left. I asked to speak with a manager he said he was and there was nobody higher than him there. If they charge me for Joey I will be canceling. This company has joined the ranks as many American companies. It’s sad. I remember the days of the Charlie chat trying to build their brand. Never again

I’ve been with Dish for a month and their picture quality is the worst. I keep on calling their tech support and it results to no remedy. I was even told to upgrade my Joey to get 4k quality. When I first subscribed, the agent never disclosed any of these to me meaning I got to pay more for better picture. After several attempts to resolve the issue, all I get is the runaround. I was told that if I cancel my service, I had to pay over $400. I have been taken advantage of. They gave the worst quality of picture and they have not been true to their word as far as the other benefits are concerned.

There were pros and cons of our 16 year service run with Dish. Ultimately their pricing is inferior to other streaming services. I’m now saving about 40% having switched to Hulu. Customer service wait times aren’t great but we always got our issues resolved. When they tried to give us something “comparable” to Hulu or YouTube TV we lost many channels that are available on the live plans Hulu offer and most would’ve also been available on YouTube TV. If you have a reliable high speed fiber internet connection, I would advise you to not consider Dish as your primary entertainment provider. You can add other services elsewhere and still save money even without promotional rates.

In October of 2025, I had a very unusual account (non-technical) issue. I called 800 Customer Support but could not get it resolved. However, a few weeks later, Mr. **, of DISH Corporate, caught news of my issue and jumped in immediately, trying to call me directly for days and sending emails to reach me. I was hesitant in going down the "rabbit hole" on it again, but I finally got back to him. Mr. ** listened to my challenge and took immediate action, going above and beyond, and creating a great CSR experience from a Corporate Executive (without my having to "escalate it" in the first place.) He was patient, kind, and understanding of my frustration. I'm an absolute believer that Dish cares!

I have recently requested a payment extension for my services with Dish Network. I had to pay $15.00 for an extension on my service. I wish I hadn't paid the extension for my service if I knew they were going to cut it off anyone. I paid for an extension on October 17th, and on October 19th, they turned my service off. I am really starting to hate Dish Network. I was originally told I had nine months left for my contract, and when I called yesterday, I was told I have thirteen more months. I used to really love your service, but now I no longer like your service; your packages are really high, and you no longer have any discount packages for customers. I can not wait to get rid of my service with you guys.

Two BIG problems herein SoCal with DISH. 1. Dish has a big problem with our local channel pixelizing. It is aggravating. 2. They do not offer the Dodger station. The Dodgers are a really big deal in SoCal!

Somehow I was tricked into a two-year contract. Neer had a contract with him before and then when I go to cancel it they want to charge me an extra two months of service to get out of the contract. Didn't want to negotiate anything. I have been a customer of theirs for 15 years so watch out how they treat you. Definitely didn't treat me very well.

We have been a Dish customer for years. Can't get a signal right now. Customer service told us it would be 3 weeks before a tech could be here at $160 a month. That's not acceptable. Told her we might look into DirecTV and we were told to do what we have to do. Great customer relations. Direct here we come!

I recently had two service guys come out and fix my system. They were on time. They were very professional and made sure to explain everything to me before they began working. I was very pleased with the whole process. Thank you. Keith **.

I had their service for 23 years and it took me about 30 minutes to cancel my service. I got so tired of having to fight every year for a price. They will raise your price by 50 and you have to call to cancel then they will drop the service. When finally got cancelled they want me to climb on my roof to get the LNB off the dish and return it. What a joke company. Don't ever use this company.

They contacted me for the return of their boxes! And they gave me all the serial numbers of all the boxes they wanted back, I took pictures of all the serial numbers! And then sent them all the boxes back! A year later a bill collector calls me and tells me that I owe almost 800.00 for the boxes that they say I didn’t send back!!! I don’t recommend fishnet work for anything. I have never heard of this kind of BS!! I still have all the pictures of all the boxes. Terrible customer service. I will never do business with Dish Network. It's seems they like trouble and trying to mess your credit score up.

I was a customer for five years and had no complaints until I tried to discontinue their service. First, they wouldn't take no for an answer. I spoke with someone who had a strong accent, which made it hard to understand the double-talk. After spending an hour on the phone, I thought everything was resolved. I was told I would not receive another bill since I had just paid my last monthly payment. However, the following week, I received another bill!

They need to stand up to the channels that they have and stop the ten minute commercials breaks. Every single day they show a movie or show and every ten minutes they have commercials for over 10 minutes and it’s the same thing over and over. We as people pay for TV services over a $100 A month. And for what and half the other channels you have to have internet connection to watch and that means more money. Another 100.00. That’s two hundred bucks a month just to watch TV shows movies. It needs to stop.

I have been a Dish Network customer for 19 years, and for many years been only subscribing to Polish channels. I have not had any issues with service, until Dish switched service to streaming, because they decomm'ed the 118 deg satellite in April this year. Since about August 14, when they had major firmware update on Hopper 3 receiver, one of the streaming channels stops working every day at about 10am my time zone. I have been calling dish constantly since early September. Dish support has been remotely accessing the Hopper 3 and collecting some basic data, and supposedly opening support cases with other engineering teams. I never got any case # for it.

Apparently entering into a price contract is one sided. Dish does not honor the contract and raises prices whenever they want. I've been with Dish for decades and can't even get rid of them because, you know, I'm in a WORTHLESS CONTRACT!!!!

Dish network is the absolute worst TV provider. I’ve been a customer since 2011. They keep raising my rates now. I have the cheapest programming package and they just raise it from $69 a month to $75 a month. I called to ask why. Oh it’s because they’re being charged more from the people who own the channels. Oh and you know what we’re gonna give you 200 new free channels to watch. Well you know what I don’t give a rat's ass. You keep raising my rates. And then when I call Customer Service, I’ve got some **. Who’s trying to saying how we should work together and you know it’s always beneficial to be polite and kind to each other when I was in fact, polite.

Worst experience ever. Their customer service is awful. I spent 2 hours on the phone with them just to cancel my service but then continued to get threatening text messages/emails regarding our service even though it has been canceled for 2 months. Called back to tell them we had canceled and to stop sending these notifications to us and was on the phone for over an hour while they told me they cannot access my account.

Dish Network Review – Avoid at All Costs. Total scam. The Video On Demand library is terrible, with most shows missing entire seasons and episodes. Before signing up, we were impressed with the advertised channel lineup and excited about the idea of being able to watch our favorite series on demand and skip through commercials. But once installed, we were shocked to discover that almost every series we wanted had only one or two seasons—and only a handful of episodes available. Half of the channels are filler: infomercials, outdated movies, or things nobody actually watches. The interface is confusing, hard to navigate, and just feels outdated compared to other services.

I have been a customer for almost 10 years. I drive semi and have a pay-as-you-go plan. My truck will be down for a few weeks. I called to suspend service, I went through the automated system. It told me service will be suspended and when I was ready, I called and it turned back on 3 days later. I get a notification from autopay that a payment was made. I called customer service and was told that the automated service doesn't work on a pay-as-you-go with autopay. They refuse to refund the payment. They just lost a customer.

The channels, etc. are ok, although they have been in what they call a battle to show local baseball Diamond Backs, which supposedly has been so-called going on for years, even though we pay for DISH Sports package. Their answer is it not our problem, basically switch if you don't like it. They continuously slowly increase your bill without any notice. When you call in to ask why it was increased, they give you statements like, it's the cost of doing business and we have to pass it on to someone... My cost just went up to $209 and I have basic plus their sports package and started under $100 and we haven't added anything.

Used to be better - the ads are repulsive, not the content necessarily but the air time they consume. I clocked a Prime hour and found 15 minutes of ad to 45 air time. 25%? I'm looking for a streaming service that isn't so far in debt that they haven't sold their soul and integrity.

Why can't Dish hire engineers who know what they're doing?! So strange, are they just cheap or stupid? I've had so many operational issues that are easily fixable. I've called to advise them so many times with no improvements.

Just spent 35 minutes trying to get my DISH account cancelled after 7 years of service. Was offered a monthly rate of 111 as opposed to 193. Was told I had a 600 credit. Why withhold that information? Presumably you could draft my account without any notice, hence your ever increasing cost. I’ll gladly spend 25 to return your old equipment to you and move on. Shameful!!!

I disconnected from Dish on 9/1/25. I paid my final bill on 9/11/25, requesting they do NOT reinstate my account. Dish reinstated my account on 9/12 and sent me new bill for all services. They refuse to accept my initial cancellation on 9/1/25.

If I could give 0 stars sadly I would, 25 years, 25 years of being a customer gets you nowhere. They can’t “prove“ you have a contract when you want to cancel service. We have paid in time and been a loyal customer for 25 years. Our life situation had changed and now after 2 hours trying to cancel has become you owe us 167.20 for leaving 16 months early from a contract they can’t proved was authorized. Some say we had a “verbal” 4 digit confirmation then when that was shot down it was … no sorry it was a written one. Needless to say there is a reason streaming services will close this type of TV down and they did it to themselves. Do not go with this company as you too will be back sorted and punished when the time comes to part ways. Oh and the true kicker is you have to pay for the box to return the equipment you have been “renting“ so add another $25 bucks to the $169.20.

Drops local station you pay for without offering discount until you threaten to leave service with contract since they broke it. The contract Then offered a tiny break. Missed a lot of local NFL games one year which was unacceptable to me Due to petty feud with Nexstar. Guide is also incorrect often which is also unacceptable.

Why does Dish have application online when you can't complete the application without a credit check. A credit check for cable not a loan but cable. WOW! Dish promotions online are a scam. First 3 months free scam. Star and stripes scam. American 120 package $96 scam. After talking to costumer service $86 due before installation and $135 a month scam.

Had been a top tier customer for three years, with extra boxes in bedrooms and even my garage. But with all those extra boxes and expense started looking into a better system. DISH may have the market cornered on the DVR but I HAVE FOUND AWAY AROUND THAT. And STARLINK has come out with a 3 TB system that can run your internet, T.V. and cellphone service plus help you run a business from home. So I called to terminate my service and have the boxes mailed to me.

Had a service call today on my Dish system and was so satisfied and appreciative that Ricardo came out to resolve the problem. Ricardo was the ultimate professional. He called 30 minutes prior and upon arrival was stellar in his customer service and knowledge. Ricardo asked me about the issue and looked at the main TV and equipment. Ricardo then looked outside at the Dish and transponders and told me he recognized an issue immediately. Ricardo installed a new splitter in a better location, adjusted the Dish and tightened everything. He utilized new cables as well. After that he checked the TV statistics and make internal adjustments on all TVs and bingo we has a much stronger signal and TV at all three units. A great value and top notch quality. Ricardo should be training all technicians as his knowledge base and ability to troubleshoot and explain the issue were phenomenal. Highly recommended!

The worst!!!! We were automatically renewed with a higher rate and locked into a contract which we never agreed to or wanted. The signal is terrible and only works sometimes. SAVE YOURSELF, DON'T GO WITH DISH!!!!

Dish Network is horrible and steals your money! When I signed up I was told I would have to pay $100 the first day they installed it. The day they installed I had to pay $132. Then I was told my bill would be $127 a month but it was $150 a month. I was told we had one free movie to watch a month on Dish Demand as long as it was a 6.99 movie and they charged us for each movie anyways. My son had medical problems which made me absent for work and I got behind on the bill and got it caught up just for them to shut my cable off and tell me I still owe $186. When a month before I called Dish and got channels removed to lower my bill and paid my monthly bill just for them to still try to charge more and shut my cable off. There are a lot of monthly charges they do not tell you about. They told me I was getting free Netflix for two years but they charge you extra for the Netflix. They are stealing from people and should not be in business.

Dish was fine while I had it, but I will never return to Dish. Upon cancellation, the CSR told me my equipment didn't have to be returned. She said it was too old and could not be used again. She told me to recycle it. I did. Actually, I threw it all away. A week later a box shows up to return the equipment. When I didn't, I was charged $349. I called and was told there is nothing I can do. I asked to talk to someone who could pull the phone recordings, but was told there is no one above the person I was talking to and she couldn't do anything to reverse the charge even if she wanted to. I hate Dish Network.

Ever since I got the Hopper it has been nothing but trouble. Dish sent me a replacement hopper box. I tried to set it up nothing but trouble. I had to call tech service and they were extremely not helpful at all. They had to schedule a service call and then want to charge you for there crappy equipment. Then I played around a little bit and I got the thing to work. Called back to cancel service call and they could not refund my money I paid for service. They wanted me to call and cancel payment. I would have to pay a fee. Checked my email and saw the took the payment out. WHAT EXTREMELY POOR AND CRAPPY SERVICE!

Worse experience in my life! WORSE and demoralizing customer service. Hardest user-friendly remote. On top of that, was threatened by "customer service" that "I better pay"... EXTREMELY STRESSFUL EXPERIENCE! And I'm out over $250 for 5 days of useless service...

Make sure you get what they offered you in writing. They promised me something and then after they installed it they didn’t do what they said they would. When I called and asked I got the runaround by saying they would look into the matter and call me back which they never did. It’s disappointing companies have no respect for their customers. As soon as my contract that I feel they broke is over I’m going to unplug from cable tv.

We had Dish for 7 years and loved it. But the bill was getting too expensive for us. So we decided to go with streaming. I called to cancel our service and the young man told me I would have to use their box to send the equipment back. That was fine until he said I will be charged $25.00 for the box. And he said I needed to go on the roof and remove a plastic piece off the satellite and mail it back. I told him I am a 70 year old woman and can't go up on the roof. He told me I will be charged for that part if I'd send it back. What kind of company would ask a 70 year old woman to go on the roof! I will never see them again and I will tell everyone I know about this so they don't use dish.

On 9/8 I cancelled service. Ry forcibly insisted I get downgraded cable free for month in case I changed my mind. I confirmed I owed nothing to dish. 2 days later got bill for 89.00. Andrew cancelled the account. Refused to acknowledge bill for free cable and sent me prorated bill for cable and box cost.. On 9/10 contacted supervisor Heather who stated a 7.00 credit would be applied to my account and I would get new bill I. 24 hours. No such bill has arrived nor have the boxes! I WILL NOT PAY ANY PORTION OF THE 89 BILL WHEN I WAS TOLD IT WOULD BE FREE!! I Will not recommend Dish to anyone and intend to post on social media your fraudulent billing practices!

I have 2 stars only due to the rep actually setting a tech appt, but it was ridiculous trying to communicate with the Dish rep. It sounded like I was speaking to someone on the other side of the world; Africa, or Jamaica. The static and noise was overwhelming, it sounded like there were dozens of people talking behind him. I kept having to tell him “I can’t hear you, can you please speak up!”. I managed to get my address across. When I checked my acct he did set a service appt, but if I hadn’t checked my acct online I would have never known because I could not hear him due to the party that was going on in the background.

Horrible signal, constantly having to call and spending hours on the phone with people you can't understand. I called today to get my worn out 15 year old remote replaced and they wanted to run me through a test as if I were stupid, of course the satellite signal was down so they wanted to charge me for a remote when I had the extra charge on my account that covers equipment....

Prices keep changing without notice, add on without permission, after contract expires you request to cancel, they don't reply, they send you updates. You refuse. They tell you manager will contact you in 24 hours. Never happens.

I have been with Dish for well over 2 years and the service is terrible. They continue to go up on the service without letting you know after promising that it won't when you sign up, then when you call customer service to inquire about it you get the run around with no real answers. They only try selling you more of their services. I have another whole year to put up with this horrible experience because I refuse to pay $200 to cancel my contract. I would suggest to anyone to look for another service provider that cares about its customers because dish doesn't. They only tell you it's nothing they can do if you have any issues. No credit for black outs either!

Do not EVER go with Dish Network. They get nasty when you want to cancel service, their customer service is so rude, anytime you make any account change they count that as a new contract and then charge you out the ass for disconnect fees!!! 10/10 DO NOT RECOMMEND DISH!!! Horrible experience, horrible service!!!!

You think it's cute to play your commercials twice as loud as the programs. Your advertisers may think that helps get their messages across. I mute all the commercials. Therefore, I do not even hear them. I'll cancel this service. I shouldn't have to hold my remote in my hand to have to do this. It's ridiculous. Bye.

IFC is suppose to be an Independent Films channel. That DISGUSTING SHOW "Two and a Half Men" is on it repeatedly! It is degrading to women, misogynistic and Charlie Sheen should NOT BE ALLOWED ON ANY CHANNEL. Also WHY IS THE HISTORY CHANNEL only show ghost and paranormal shows... No one wants to watch that... Also NO ONE WANTS ALL THOSE MUSIC CHANNELS... Cut the price in half and remove all that music!!

Calls are always over 30 minutes regardless of reason for call you can call re repairs and billing questions it's the same. Issues with hopper is always a problem tech support just tells you to unplug and plug it back in...very annoying...They can't explain why that keeps happening

I am sitting here with my installer from DISH Network. The channels included in the package I committed to were not what I was told they would be. My reason for leaving Comcast was price. Dish offered all the channels for a better price. My wife loves the Hallmark Channel and specially told their representative that Hallmark was a must - all Hallmark Channels. After several hours of installation, holes drilled in my new Hardie Plank siding for cable and wasting my time, I refused to accept a lower grade service. They misrepresented their offer, only wanted to provide Hallmark for 3 months and lock me into a 2 year contract. I refused, they took the equipment and did not hook up the comcast system and left me with not tv connections. DO NOT TRUST THIS SATELITE SERVICE!

Good Afternoon. My name isn't important BUT I am the Daughter of a Loyal Customer for over 14 years. My Mother paid directly by having automatic payments from her credit card. As my Mother approached her 80's, she had an issue with her sight (in which she regardless of shots and regular specialist care) she is actually LOSING her direct sight. Because she could no longer see the TV nor and therefore never watched DISH any longer, she called to cancel service. At first, the requested from her a Doctor's signature with a note stating her issues. (ABSURD!!) And then charged her additional $204 for canceling even after she returned her equipment. She will and I will NOT EVER suggest DISH to ANYONE. It's not like someone WANTS to go blind for pete's sake.

I do not recommend this company. I paid $190/month for 14 years and the service constantly failed in bad weather. Canceling was a nightmare, 45 minutes on the phone with a condescending rep who stalled and kept repeating “it’s part of the process.” I asked to handle it by email to avoid another long “process.” One address even replied to me once, but when I followed up, my messages were returned. Dish told me to climb on my roof to remove equipment or face charges and even mailed me a box for gear I said I couldn’t remove. Now I’m stuck with receivers and cords they expect me to dump. They joked I’d be “bored in MN without TV”, but I’d rather have no TV than deal with Dish.

So on August 3, 2025 a young lady named Emily knocked on my door and promised me a $500 gift card if I changed service to Dish. Now Dish tells me they will not pay. I am a retiree. This is fraud! Beware of this Dish Scam. I have contacted the BBB and the State Attorney General. I live in South Western Pennsylvania.

Antiquated technology, hidden fees, horrible support! When you hear they say no chidden fees, don’t believe it! Being customers for 12 years, my parents watched this one international channel on the Jadeworld package. They were paying over $60 a month, compared to SlingTV at $30. They kept it because they didn’t want to figure out how to use Sling. A year ago, their service was disrupted. Apparently their technology changed so they need led to have us put a new receiver box. Never did they say my parents were locked into a multi year contract. My parents eventually moved, tried cancelling and were hit by over $400 in termination fees!!! Name me a major network provider like YoutubeTV, Sling, etc that does that! If you are thinking about Dish, just don’t do it!

Nothing about my experience with DISH has been anything but horrible and stressful. I was offered a $500 gift card for signing up. Upon receiving my notice that I was "now" eligible to receive the gift card I have tried and tried to get the website to work in order to receive the card. I have gotten nothing but the run-around from Customer Service personnel and their supervisors. Now it states the offer has expired.

Rates keep going up even when the tell you that you that rates will not increase for 2 years, total lie. You go to cancel and you have to pay a cancellation fee. Always having the Joey go off, blacks out TV and service is not worth a darn. Will never go back. Bought me. Fire TV Stick, works a lot better than DISH. People beware!

I was guaranteed a price that was supposed to be for 2 years. My 2nd month the price increased by $30. I could've stayed with DirecTV! Both companies cheat/scam their customers!!! As a disabled senior I'm disgusted

New customers get better discounts than a loyal customer. The longer you stay with them the higher your bill gets. You would think you could give some descent discounts to your Loyal customers rather than using their bill all the time. And no one should have to wait on phone for hour to be able to talk to someone. Come on DISH.

It is ironic that Dish dropped NBC Sports Bay Area because they say NBC was charging them too much! The major satellite and 'cable' providers have no shame when it comes to making a buck, fleecing their subscribers. Adding to my frustration with Dish Network is that it is confusing to set up, prone to resets and other oddities.

I have been a DISH Network customer for 2 1/2 years and am moving in with my daughter and no longer need this service. When I called to cancel, the representative continued to try and continue the service but I had to continually decline several times and advised him I was no longer living in the house and did not need the services. Then he indicated they wanted me to climb up on my roof and remove the LMB box connected to the satellite dish. I advised him I am an elderly woman and I cannot climb up on my roof and if they want it, they would need to send someone out to get it. He then advised they would charge me $100 to send someone out. Once I told him how old I am and could not physically climb up a ladder, he finally waived its return and to only return the Hopper.

My father passed away, to even be able to cancel the account I needed to pay his balance (he had been in the hospital). That individual did not listen to me and 100% only cared about getting the payment as soon as possible. I was then transferred to someone else to cancel the service. I am not local and pregnant and was informed I needed to receive a return box, got to the home and return 3-4 items (1 of which is on the dish) or I would receive additional charges. When I told them there was no way I was getting on the roof pregnant they said they could waive that particular return (thank you to that kind gentleman, and I mean that truly).

Dish service man working next door to me. He had to cut off branches on neighbor's property, then he threw it on our property line. If this is how your employees do their job, just for that reason alone, they would be FIRED. I would never even consider using Dish trash🤬.

After 26 years with Dish, our bill had gone up to $165 per month... more than our electric bill. When we called to cancel, we had to listen to high pressure sales tactics. When they finally did cancel it, after long discussions, we were informed that we will be billed for $220 for early termination of a two year contract for a Joey upgrade last year. We informed them that our Joey had quit functioning and that we were given a replacement, not an upgrade. We were told nothing about a 2 yr. contract. After talking to a supervisor (second attempt, as the first call was disconnected), we were told there was nothing they can do. No one mentioned to us about having to pay for the boxes they're sending us with return labels to return the equipment, but as I have read through other reviews here, I am now expecting those charges too.

Their customer service is terrible! I was with them for more than 15 years. I had same receiver for more than 15 years and some recording came out a black screen same with pause. When I called Dish I was told by Grace that in order to get another I had to commit to 2 years of additional service. So I told her (Grace an dishonest customer service agent) that I would shop around before committing to more years. She told me they would waive the two years.

Amsher filed a collection against me for DISH Network, causing my FICO score to drop by 100 points. They never sent us an email or a bill. Their only attempt to reach out was through phone calls, and they never left a voicemail. Since I didn't recognize the number and there was no voicemail, I assumed it was a scam call. It's unacceptable what they did to me. This issue arose from a disputed charge from DISH for services they never provided, and the FCC was no help. I will never do business with DISH again.

Dish Network’s technician and customer service agent insist that I have to take the old satellite dish to the dumpster. My trash removal company says the equipment qualifies as hazardous waste and Dish should take it away. Dish initiated the switch but won’t take responsibility for the waste they created. This is criminal in this day and age.

I called on the 4th of August to find out what a new plan would cost me and if there are any specials that I would could get. I was told that I had to call back on August 11th to find out what new deals and cost would be and that the 11th was the day I should end my service and incur no further charges. Shortly after that phone call I received an email saying my services were cancelled as of the 11th. Seemed odd since I did not cancel services (yet). On the 12th I received a bill for $31.26 (including a box return fee of $25). When I asked, I was told I would not incur any further charges. I am very disappointed in not receiving accurate information and when I called to have this corrected, I was told that they could do nothing about it since the account was closed.

I have been with Dish for years. My bill has been about 180 dollars a month with no HBO or Cinemax. for no reason a few months ago they raised my bill to 185. That was the last straw. My equipment is 9 years old and has problems from time to time. I got YouTube TV so I called them and told them to turn my equipment off. They told me they were going to charge me 25 dollars a box to return my equipment. Why they want this junk back I don't know but after me paying them thousands of dollars this is ridiculous. Besides this I am old and live in a 2 story house and they want me to take the LMD off the dish that is 25ft high. They just made sure I will NEVER use any service they own or have anything to do with.

I have been with Dish for 5 years, had a credit of -74.18 prior to reactivating my system, I had to pay 11.73 to activate on 07/26/2025. System is in an RV and we always turn on and off, leaving a credit. On August 2nd 2025 talked to a supervisor, and he gave me a credit of $85.91- and said that it would be shut off and the credit would be credited back to my CC on file. On August 13th 2025 I receive an email stating that I owe $5.43. Called the Dish and was bounced around numerous times and finally reached a supervisor Mark in El Paso Texas. He went round and round with me and they have them trained really good.

My receiver went bad, so Dish sent me a new one. I got help setting it up from a very nice, competent woman based in South Africa. When I checked later, my Extra Innings package showed only one game. I called tech support and spoke to a stream of people who had no idea how to do their jobs. Three of them apologized but weren't capable of fixing it. Finally, one transferred me to a man he called senior tech support. He was as incompetent as his predecessors, but he added comments that I didn't know what I was talking about as I got angrier and angrier. Finally, I hung up, knowing he also had no idea what he was doing and was rude to boot. Then I got the idea to reboot my receiver and, voila, all the games showed up. You'd think people in tech support would have thought of that, wouldn't you? I like Dish, but if I ever have another technical problem, I know now not to trust these people to fix it.

🔥 WARNING: Do NOT Join Dish Network Worst Customer Service Experience Ever! We were loyal Dish Network customers for over 10 years. Recently, we decided to cancel the service because we simply no longer needed it. That’s when the nightmare began. Cancelling Dish Network is nearly impossible and it’s a painful, frustrating, and deliberately complicated process. The moment we called to cancel, they started playing games. Multiple reps, endless holds, transfers, and pressure tactics to keep us from leaving. Even now, the cancellation still isn’t complete. They’ve tried every trick to squeeze more money out of us and delaying, misleading, and dragging out the process. It honestly feels like you can check in, but never check out.

I called about replacing a dish on my roof that my roofers accidentally threw away. I added the Dish Protect plan for $12.99 per month to make it cheaper to replace. They also asked me if I wanted to add a movie pack for $12.99 per month and I said no and declined the package. It was then added on without my authorization. When I said I didnt add it and I had told them no, they canacelled ot but then charged me a $5 early termination fee. I tried to talk to them, but said it was added and it was a $5 early termination fee if I terminated it within 30 days. I have had several other things like this happened to me since I have had dish.

We have been loyal Dish Network customers for over 16 years. Unfortunately, deciding to disconnect our service turned into one of the most frustrating and stressful experiences we’ve ever had with any company. The level of hassle, poor customer service, and what honestly felt like harassment during the cancellation process was beyond unacceptable. It felt as though they were doing everything possible to make leaving difficult, rather than respecting a long-time customer’s decision.

I ended my service in April of 2025. They owed me $113.36. They would did not send the refund as promised but billed me on 7/23/2025 for nonrefundable programming. Considering I sent my box back in April along with the front of the satellite dish per their demands how can I be charged $113.36 the exact amount they owe me for programming I cannot use. I also find ironic they keep sending me mail to come back. Be aware of their business practices and use another provider!!

I have been a client for years. They use deceptive sales practices by jacking your rates up and then giving you a "discount" tied to a new contract. I am sick of it and I am all done with this company. Streaming apps look like a much better option.

Dish is NOT customer friendly! I have been a loyal customer of dish for almost 10 years. Never missed a payment even though service was very weak. When wind would blow a lil dish was out…. Basic cable went from $49 to &149 a month and asked them to send a box to return their equipment and got the box 10 days after requested then no return label… Called. Got address then charged $65 for returning and DISH just sent me another bill for $21 for just the BOX! I called them and they said I had to pay for the box. 🤬 NEVER again will I use them!

After over 20 years of using DISH; we decided was that it was time to move to a better service that does not offend our beliefs system. DISH has decide to charge us $125.00 termination fee, plus $25.00 box fee to return equipment, this is ridiculous! Customer service was not help! So this is how a company treats you after 20 years!

I’ve been without DISH for over a week now, tried to troubleshoot Dish technician but ended up changing parts! No help! Changed all my Joeys and receiver, upgraded to new Hopper Plus. Still no dish! So we received new Joey plus, don’t work! Was lied too twice about a new receiver shipping status! Was told it would be there in 2 days, after 2 days I called and was told UPS doesn’t deliver on Saturday (lie). Called and was told it would arrive on Monday (another lie). Called and now they said they didn’t know when it will arrive but it was shipped? Question: why do multiple customer representatives cut you off without hearing the question? STILL WAITING FOR RECEIVER!!!!

We are in the process of moving and I called to cancel service in NV and was planning on moving it to our new home in another state. Unfortunately my call was dropped and they took it upon themselves to cancel our service in the 18 minutes I was on hold calling back. Not only could they not reinstate service they offered no help other than bringing out equipment and mailing it back. I will never use Dish again after this fiasco. They turned off our service in less than 18 minutes over a dropped call. Unbelievable!!

I have had DISH for over seven years and the pricing, reliability, service and range of programs has been EXCELLENT. I recently upgraded to the Hopper and the technician was on time, skilled, efficient and answered all questions politely and efficiently. I would gladly recommend this company. They didn't raise the price for many years. If an issue develops, which is rare, customer service responds quickly and the problem is solved, 24/7. Before DISH I had Comcast, the greediest company I have ever dealt with, raising the price ALL the time. I dismantled the equipment, threw it in a box and drove to their nearest location (which was possible years ago) and dropped it on the floor.

Horrible customer service... It's nearly impossible to cancel service/close account. You're "forced" to call and speak to an agent in order to close account; wait times nearly 1hr; prices are ridiculous

I have been a customer of Dish Network for 3yrs. I have never missed a payment. My bill has always been 156. Now it is 202. 50 dollars more. I had no warning of a price hike. I called to get my normal bill back. Unfortunately, no one could help me. I am more than disappointed and angry. I am disabled veteran on a fixed income. I cannot afford 50 more a month. Dish refused to help me. I do plan on finding a different TV service. Raised taxes from 7 a month to 17 a month. So wrong!!!! I never missed a payment and this is the thanks I get? Dish treats me badly. I wonder how they treat the people who get behind? Unbreakable!!!! I am extremely disgusted.

Would never, call twice, first on hold 20 min try to lock me in to a 2 year contract. When I said no he hung up Jeff. 2 time, held for 57 min, when I said I just want to rent a movie and could she help, could hardly understand her, ask what country she was from, Philippines. I told her what was going on and that I was not signing a 2 year contact, she hung up on the phone. Now hold for what they said would be 47 min so guessing more like 90 min in their world. Been with them for 10 year, will cancel next month, same equipment for the last 5 years now to get new livk i. At 200.00 a month or no help, suck

To everyone - I have been a Dish Network customer for over 20 years and I have had nothing but agony since the pandemic. I would ask anybody do not use Dish Network. Their customer service is atrocious there. Tech Support is atrocious. You cannot talk to anyone at all in the United States, you have to talk to people overseas that you can't understand and I'm not trying to be rude about that but you just cannot understand them. I do not think Dish Network cares about their customers anymore after 20 years. I am finally gonna say the heck with it and find someone else.

Dish technician Corbett **, a remote technician out of Hickory NC, is very good at his job. He is smart, personable and gets the job done right. He represents Dish well. Dish just United with Boost and Corbett helped us get new cell service.

I have stage 4 cancer and I called to cancel service. I wt the rep talk me into suspending service for $5.00 per month for 9 months. I did this yesterday. Within 15 min I called back to say I realized the acct was paid up thru the end of August and I'd like to restart service until that time and then suspend. Bear in mind the rep did not offer this initially. I called back today and the only way they would restore service, service for which I already paid for, I would have to pay an additional charge. And the supervisor refused to help me. I am sick and dying and yet this company had no compassion whatsoever. I will never use Dish again.

I renewed my contact with Dish after they had told me I will continue getting same price from my old contract and when I got my first bill it was higher than my old bill. I called to cancel because they didn't keep their word and they are charging me with $385 fine for not completing my contract.. When they didn't keep their word with me paying my old bill amount for the new bill... Bad service.

Been with Dish for several years now. Never been overwhelmed with great customer service or tech support. Price is about 200 bucks for basic cable for three tvs. Been fighting going with streaming for awhile now, but now I’m strongly considering canceling my service and going to streaming.

No service, service interpretation. I hope that Dish will compensate all customers with a substantial reduction in the monthly bill. It is your responsibility to make sure that all customers have no interruptions.

I've been a Dish customer for 15 years, April 2025 it was time to sign another contract. The agent explained, it was for 12 months as opposed to 24 months. That was the best that she could do, keeping my monthly rate for 12 months, almost what it had been, and I'm grateful. I found out today! Dish didn't honor the new 12 much contract, with being on auto pay and paperless. I wasn't notified of the action they chose they chose. I knew my bank balance was off a bit. I called Dish hoping to get an explanation, in addition to refunding the method of payment or credit my Dish account. The supervisor was dead set on not accepting Dish made an error. She stated absolutely no credit to my Dish account. And it doesn't matter whether or not I have been a loyal customer 15 didn't matter.

I called a few months ago because our bill was around 150$ per month. I was transferred to a supervisor who told me since we were long time customers and seniors that he could lock in a discounted price of 110.46 but I had to agree to a 2 year contract. He assured me that he but notes on the account and that the price was locked in and that I would not see any price increase. That lasted for 1 month. I believe this is complete fraud. I’ve called several times only to get the run around. Don’t believe a thing this company says. They will lie just to scam you. I do not recommend this company. Beware!

Worst service ever. Never works and lies about their pricing cause they say they lock you in to a 2 year price guarantee but 6 months later you’re paying more than DirecTV services and way worse off cause it’s constantly going in and out right in the middle of shows. Everyone should stay away from this. Lied about service that they’re not providing.

I was told wrong info on 7/10 when I set up a payment. I called back on 7/16. The supervisor assured me that my payment was set for 7/18. Today 7/21 had to call because Dish decided to take out both what I agreed and the rest of the bill. I didn't agree to all at once. Spoke to another supervisor today... Marlon. Very belligerent and argumentative. We talked around 8:15 pm MST for 30 mins. After arguing and talking to me like an idiot and telling me to stop speaking and letting him speak. He said he was the highest up... obviously not, everyone has a boss... so they will refund me the rest in 17 business days. So have to wait weeks for their illegal actions of taking what I did not agree and treating me like that after 9 years. We are talking $168.60 monthly. And that's the amount a multi million dollar company illegally takes out? What?

Overall my most hated company. Overpriced bad service both quality and customer service mostly fake kindness. Issues all the time. Trouble using site to pay bill. Wait times on hold. Always trying to sell you instead of fixing issues. Family had service over 25 years and still charged them over 200$ month. Seriously if it wasn’t for the Arabic channels would have left them decades ago. Horrible horrible horrible.

Dish is the worst when you sit down to watch the news. Oh, sorry that channel is out... It might be airing on another TV, but not certainly the TV you want to watch. If you have two drops of rain dishes out. Streaming is going to put people like Dish and DirecTV out of business. I asked for a return call because I was number 26 in line. It’s been four hours and I still haven’t received a call. If I were to do it again, I would do it with cable like Comcast.

Had Dish Network 27 years. Only because they were the only choice. I had lightning strike, destroyed my receiver. They send me a 55 dollar smart card. I called they sent a tech out. I went 3 weeks without service. Put in a new receiver. Still don't have half the channels I paid for. So I had enough. I cancelled, they are going to charge me a 480 dollar cancellation fee. Saying I renewed. I'm their crap back. I'm writing a complaint to the FTC and Consumer Affairs. And I will tell everyone that I would rather not have TV than give that company another dime.

We have been with DISH 11 years. Recently developed an issue and tried my best to get assistance from “Customer Service” waiting on the line for 30 minutes to speak with a representative was cut off and had to repeat same process. Got cut off again, and for some reason I persisted as I could not watch my TV. So next attempt I asked if they could call me back if we got disconnected and the response was: “we don’t have the ability to call out”!!?? And this is their Customer “dis”service! Yes it is! Pathetic Company just PATHETIC! I have reached out to their management to get in touch with me to no avail. I suppose they are too busy counting the money that they are ripping off from their customers! Good By after 11years DISH!!

DISH is the most horrible company I have ever dealt with. They made me sign into another 2 year contract just to get a box added to 1 bedroom. They have double billed my account on Auto draft causing other bills to bounce, while telling me it can't be refunded for 5-7 business days. Now I will have to pay overdraft fees because of them. The customer service via phone is extraordinarily subpar, and their whole system is completely shady. You can't get out of the contract without paying $20 a month until contract ends. So basically, once you sign up, you are with a crappy company that you can't get away from unless you pay $20/month for nothing. That's why they coerce/force you into a longer contract at any chance they get. Beware! They are crooked and shady and have the worst customer service ever!

The worse customer service for canceling service. Upon calling their customer service to cancel service wait time more than 35 minutes. However if I choose to learn more about their products, less than 3 minute wait time.

Dish is a joke. Every month my bill goes up. Every time it rains or storms or snows the network goes out. You call them. No compensation. They just raise the bill every month. It's a joke. I quit Dish. They turned it off and still charged me 2 more months because I have their Joey box I can't use. I think it's a joke.

Dish network is getting very bad. I needed to replace my remotes and even though I had the protection plan they still tried to get me to pay for them. Then I rented a movie for the day (24 hours) and it expired 3 and a half hours later. With no help from customer service during a 35min call I just said the hell with it and hung up. And why can't they have people that speak English! I'm about ready to leave them, been over 2 years and the price has climbed to almost $200 per month. This is why people stream everything today, I wish I could get wifi so I could stream too. It used to be a good place to have.

Boost Mobile was wonderful for years. Until it wasn’t. I have had an issue for 3 months with zero resolution in sight. The coverage is great but there is zero respect for their resolution process. Upgrade Phone lost in transit for months. I filed a claim with UPS and it’s been closed and phone not found. Results sent to Boost Mobile. I’ve literally spent hours on the phone with no resolution. They won’t even allow me to move my phone to a new carrier unless I pay off the phone I never received. Lies, incompetence and a cluster of “back office has to do this” answers lead only to frustrating non resolution.

Had been with Dish 26 years and prior to this year they rewarded loyalty. Not anymore. Their customer service has gone from how can we help you to how can we squeeze you for more fees with less service. Good luck understanding your customer service representative. No wonder they appear to be close to bankruptcy.

I’ve used Dish for a while and have had nothing but problems. First, I have worked as an Installer in the past so I know how it works and that equipment used is going to have issues, it’s the nature of the beast. Here after an up grade after finding out my hopper with all my movies recorded went bad. So now we are having to reset the hopper and Joey’s all the time. Even just changing the channel. I spend a lot of money due to where we live. We are in the woods literally, so Satellite is all we can get except antenna. The service sucks and I do realize even with the best signal storms knocks it out. Well the upgrade says we can stream when this happens. Nope once maybe twice, then I had to pause so it wouldn’t refresh every 5 seconds. Unless you have no other alternative don’t use these services they are just not worth the aggravation.

After 20+ years with Dish they are charging me an early cancellation fee of $120. The only time I have had technicians to the home is when equipment has failed. In 2022, the equipment that I leased from them needed to be upgraded. Because of that service, they say a new contract was initiated and I am being charged for early cancellation. I highly suggest avoiding Dish Network.

I have been with Dish network for 10 years. I decided to disconnect my service as it was getting too expensive for the amount of channels we were getting. Half were infomercial channels. I always paid my bill on time and considered myself a good customer. However I guess that didn’t matter to them because they informed me I would have to pay a $140.00 disconnect fee because according to them I had not fulfilled my contract. Plus a $25.00 charge to return their crappy equipment.

After my service was disconnected earlier than the date they said it would be I called in to pay to get service back on even though they told me 1 amount. I told them what I had to pay and the foreigner said Yes I could pay that amount and once I paid it they never restored my service and after speaking to several more people it still wasn't so the next day I saw where if I paid 12.96 it would be restored. I feel they are trying to get all money and if you don't in which I didn't I told them to cancel which now made my bill like 600.00. That's not right so I recommend it that you don't deal with Dish. I'm trying my best to dispute all actions just because and they need to listen to their recordings of this but they're not. 😡

Our household remained loyal DISH NETWORK customers for three decades... Was it really necessary to remove the TNT channel from our package RIGHT IN THE MIDDLE OF THE CLUB WORLD CUP CHAMPIONSHIP?! I understand there are occasional third-party broadcast disputes on the DISH we are purchasing. In the past, we went without CBS for about five months and more recently, NBC for what I believe was close to a YEAR-and-a-half! But to send out a customer letter within literally a weekend of pulling the plug on a channel the customer is paying a package for -- and in the middle of a sports championship -- that only lasts a couple more days. THAT IS THE EPITOME OF CRUMMY TREATMENT OF YOUR CUSTOMERS!

The worst of the worst of the worst, Sir! Terrible service. Terrible product. It’s WAY overpriced. It’s antiquated by modern standards. Its picture quality is only 1080i, at a time when its competitors offer 2160P UHD with Dolby Vision. They have the audacity to charge you to upgrade from SD to their antiquated and inferior version of HD. When you try and cancel their lousy service their customer service reps argue with you and won’t take no for an answer.

Wife canceled after price went up. Never received refund. Two years later, nothing! Could've used that 85 bucks several times. Sent back equipment and still nothing. Thanks for the appreciation Dish!

TO MY DISH NETWORK FBF. Dish network has been deceiving us on our bills. After your billings cycle they are charging you a $12 late fee. Which is understandable. But the deception/lying comes is when they send you a past due interruption correspondence by email/phone they give you 15 days in that correspondence but it's for the entire bill amount instead of the past due amount. They never mention that the customer has only 10 days to pay the past due. As the customer you thinking you got 15 days to pay the past due but in all actuality you only have 10 days and on the 11th day the interrupt your services. Which in in turn they charge you an extra $15 for a re connect and also they take it upon themselves too give you and extension and charge another $15 for days. So your next month bill has went up $30.

DISH Network has become the worthless tv entertainment over the last ten years, I have been a customer for over 10 years and have become very disappointed with there service, and will never return to there service.

I called. Talked to 3 agents to cancel service. 1st agent was from could not understand. She just wanted to keep pushing keeping service. Then was switched to cancellation dept. Could not complete, got disconnected. Called back. Talked to agent who finally initiated cancellation for $80 total, waiving return fees. I taped this conversation. Will be interesting to see what happens now.

Glad I didn't go with Dish Network. I called about pricing for cable and internet and got my quote. When my wife and I decided to just wait to see what we wanted to do the CSR just kept giving me the run around sounding like a used car dealership of why I didn't want to go forward with them. I basically said that we'll call back when we're ready and they wanted a better answer then I was giving them. Is that how businesses run now? I get it that there trying to earn my business but only when I'm ready. They even said they'll get the manager to approve a $50 gift. Like what's that gonna do for me? I saw someone mentioning DirecTV was the way to go. Maybe I'll do that instead. They need better training when talking with customers. Bye Dish network.

I have been a loyal customer for over twenty years. I had to switch to the Hopper. It has been nothing but a headache from day one. I have to reset either the hopper or one of the joeys about twice a week. You take channels away and then give us channels that nobody wants to watch. I have to do some VERY serious thinking about renewing my service. I guess loyalty means nothing anymore! REMEMBER MY MONEY IS GOOD ANYWHERE.

I just had a chat with Dish Network. Customer for 19 years. Customer loyalty only works one way, because they are NOT loyal to their longtime customers. They want me to sign a new contract with a Hopper OR charge me $13/month for some protection plan to fix THEIR faulty equipment (like I wasn't already paying a lot for so little) OR $95 to have a tech come out and fix THEIR faulty equipment and then try to sell me a new contract, which I will never sign up for.

My first payment to Dish, for everything was 35.99. That should tell you how long I've been with this company. They have an entire book on me with problems with their products. On Mon. the 23rd of June at 9p my screen went black. Wonderful, they close at 9p. So I unplugged for 10 to reboot, did nothing. I pushed the button on the front to reboot, nothing. I then went to unplug again and felt a lot of heat from the joey. I went to move it and the top cover came right off. I then picked it up by the side and as I lifted it, pieces fell all over the place. At that point, it's worthless. I then started to contact Dish, and being after 9p only got a computer that didn't do anything it said. I then called the alternate number. I also got a computer that didn't understand, but it put me through to a "live person"! They then would transfer me back to technical help.

We have been a customer of Dish for 20 yrs at our summer home. 3 years ago our receiver went out, and when we called we were told we needed a new updated receiver as our type was no longer compatible. A technician was sent out to bring us new equipment. It was a long install and we had to purchase some equipment, which we paid for on the spot. We signed off on paperwork which we thought was for the purchase and installation. Forward 3 years....We no longer need Dish at this home and when I called to get a disconnect, I was told I would have to pay $370.00 for breaking a contract. CONTRACT!!, how could I possibly still be on a contract with Dish after 20 years. The receiver had died, I believe it was their responsibility to replace it upgraded or not! I paid dearly every month for the service, and can I say the channels I paid for were crap!!! They kept taking good channels away and adding "NOTHING" channels to the 120 plan.

Never experienced such consistent bad service and rude staff. Needed to take down the satellite for new roof. Could not get a signaler back after project. Called Dish for service. 10 days before they could get here. No way. I've been a paying customer for over 15 years (yes a fool) to keep up with their demanding increased prices. They were not understanding (I'm alone, 76 years old-I need my tv.) cut the très and after 3 messages saying I needed to return equipment...Yes still waiting for the return box to be sent to return. Never again will I give them my business. The customer service by phone is even worse. All digital when you finally get through they just forward your call and in process disconnected. They need to be régulated..

So signed up with Dish for Satellite TV in late January 2025. The reason, they offered me a $500 credit card to switch. I just tried to redeem in June and they say the offer has expired. How can they not give me what they promised for me to switch. Maybe the limited time period was in the contract or offer that I did not see. I feel this is no excuse for them to cheat me.

As bad as they are to business with (price, signal strength, customer service) they are even worse to stop doing business with. First you have to pay $25 for box to return, then disassemble the LNBF (signal pickup) from the dish then try to locate the "Node or Hub". At 71 I'm in no condition to be doing the last two steps.

After forced to update to Hopper, this new version is the worsted, even watching the shows messages will pops out ‘are you still watching otherwise it will shut down’, over and over the screen will freeze any moments. If you called for any problems they will charge $99 for a technician to come, even all this problems was caused by Dish network. Unfortunately I have a 1 year contract I will cancel everything right away when the contract is reached.

I was a loyal DISH customer for 22 years, but I recently decided to close my account. Over time, the service has declined significantly. The number of commercials is excessive, especially considering the high cost of the subscription and the quality of programming offered. Customer support has also become unreliable. One representative will tell you one thing about pricing or billing, but when the bill arrives, it's often completely different—leading to hours spent on the phone trying to resolve the issue. Unfortunately, DISH is no longer the company it once was. Unless you're prepared to sit through endless commercials and spend significant time dealing with billing problems, I would not recommend using DISH.

Every time they come out in the 20 years we've had them they leave all the defective wires, spitters, etc in our attic or on our roof. We live in a remote area and didn't have another choice. Finally decided to use our excellent antenna and Internet. Best choice we ever made. Spent hours removing excess wires laying on our roof and trash in our attic.

Let me begin by stating that I only have DISH Network because that is what my partner had when I moved in. I've had to deal with their shoddy sourced out customer service a few times before when I needed to order a new box and when trying to upgrade our internet, so frustrating, but I powered through. This time, we had a more serious issue after lightning hit near our house and took out our hopper box. We requested a new box and after an hour of hold time, language barrier instructions and an offer to send a tech out with a new box in 17 days, I opted to have a box sent to me because I am pretty tech-savvy.

Less than one star. They got me in a 2 year contract BUT their hopper NEVER WORKED. I had to call them every single day and had 2 techs. Then they tried to hold me to contract within 30 days. Was extremely hard to cancel!!! Nightmare.

I called to disconnect my Dish network and was told they would lower my bill and add 4 extra channels for free. They told me it would download to my hopper in 20 minutes, well, it didn’t. I call back and they are saying they can’t give me that deal, they could only lower my bill if I choose the cheaper plan. I was completely lied to today and they acted like they could care less!

I cannot begin to say what a horrible company Dish Network is. They have nothing to garbage for shows and charge a fortune. Then if you don't return the equipment, they charge full price. Does this sound like a company you would want to do business with? Take my word for it. I was with them for about 12 years and they could care less about me or anyone else except their bottom line. When I left, I was pay $112 per month. They will do nothing for the customer. Go to streaming, you will be happy you did. They wanted me to climb up a two-story house to the dish and get a part from there. I told them they can pound sand.

We've been DISH customers for 18 years. Recently, we had one of our 4 Joeys stop working. They sent a replacement. My husband was taking care of this since I've been away. He is in his 70's and not good with electronics. DISH helped him set up the new Joey. He did not know how to return the Joey that did not work. I asked him if there was a return label. He said no. I got online to DISH's website and it states it's EASY, just bring equipment to BEST BUY. I thought, great, he can do that! So he brought the Joey to Best Buy and got a receipt. Now we've been charged $50 for not returning the Joey.

Had dish installed at 12:00 noon. Cut the TV off at 10:00 p.m. 10 hours later cut the TV back on. At 6:00 a.m. did not work. Told me I had a total signal loss that's only 10 hours of service. The technician never hooked up the wireless. Had no internet. Now they want to charge me a disconnect and a connect. I think it said either for $800. Ridiculous amount. Told me where they shove it. Got it disconnected. They have lied to me every chance they get. Never ever buy Dish. It is a scam told me.

Back in November my bill went up, I called to cancel they gave me new box good deal and free installation for 2 years I wasn't under contract before, been with them for years 3 mts later bill back up and want me to pay 300 to cancel. They changed their word, not me. Don't think I should have to pay and yea customer service is awful, worst people try to understand

A year ago, I called for repair service due to service interruptions, box rebooting over and over. Dish sent a repair tech who said, the box needed replaced. He replaced the box and I signed the service ticket. What wasn't explained was they locked me into a 2 year commitment. Now, they want to charge me to a termination fee a year later. I still have the old box that stopped working next to the new one as proof. Do not sign any repair tickets with them or you will be extending your contract with the failure of their box or dish. Very shady!

We moved from Alabama to Colorado. When we purchased our house I found another provider that included internet for less money. Called Dish to cancel after 2 year contract was up. But they added a promotion in June not telling me this would renew the contract. So now I owe for 7 month early termination fee. Not only that but they are now charging me for the nods?? That are attached to the satellite dish in Alabama! Which would not be the case if they were coming to install another satellite in Colorado! Will never use them again!

I have been a customer for over 10 years. I am very UNHAPPY with trying to cancel my services. I have been lied to about the amount that is due to cancel services. I have been on the phone a few times with reps that have tried to talk me out of canceling multiple times. I WILL NEVER USE THEM AGAIN OR RECOMMEND THEIR SERVICES!! The contract is garbage 🗑 and the service is not great. There is never a supervisor available to escalate any matter I have.

Criminal company! They charged me a disconnect fee for my deceased parent’s account! Getting through to these people is both time consuming and non productive. Do not do business with DISH, they are not a professionally handled company in any sense. Dan A.

Customer service is worthless, dumber than a box of rocks, worst customer service I have ever dealt with. Would not recommend DISH Network because you can't get a straight answer with customer service. They have no idea what they're doing.

I have been a customer for 10 years, when I was getting ready to retire I had tow dish accounts, one in Pa and one in Florida. Sold home in Pa moved to Florida, purchased home there, got flooded out after two years, sold that house had dish installed in new home, closed account on home I sold! They never closed now trying to bill me $240 bucks because I didn’t fulfill my 2 years, even though I transferred to new home! Customer service is stupid, most don’t speak good English. I will cancel all my service with these idiots!

System is not user friendly, the DVR section does not give you the option of saving shows and being able to go back and find them. The old 722 box was able to save and rename. I save many shows and now it is impossible to rename and find them at another time, searching for shows is time consuming.

I have signal loss with 137 QVC. It goes from complete to partial loss will not give picture. Called Dish and all they wanted to do is send me a hopper and 15 bucks added to my bill. Been customer for 24.

Have been customer of Dish for over 26 years. Until recently we haven't had any problems with Customer Service. When we called them a couple of days ago the first person we talked with kept saying, "Press the button on the box, can you do that." We are in our 80s and have health problems. Then we were connected with a woman who wouldn't listen and talked over us and everytime we tried to explain why we had called, she just talked louder. Then we were connected with a man who said, "We can lower your $162 a month bill by $10 but if you want channel 198 you will have to stay with the plan that you have." He kept insisting that we add internet and phone service.