DIRECTV Reviews

Horrible customer service. I pay for premium service and DirecTV has not renegotiated to keep Disney-owned channels (ESPN). I called and they wanted to charge me extra for an alternative. I asked to speak with another rep and I was hung up after 20 minutes (it said my wait time was 30 seconds!!!).

I bought the 99 month package Directv streaming. I have been a satellite customer of direct tv for 10 plus years, then went to streaming to save money. It seems like every year we lose some channels for several weeks because of direct tv and channels negotiations. Our price is never adjusted for our loss, we keep paying same amount even though we are missing sporting events. I am tired of the games they play and as soon as my contract is up I am switching to Sling or Hulu.

I am very disappointed DTV dispute with Disney and cancellation of ESPN stations and others. Been with DTV for over 20 years but many competitors are now calling me to switch providers. Will give small window to solve before I make my decision. Get it done.

Nobody ever answers the phone (I'm on hold right now as we speak). They take away stations with no warning or any less cost on your behalf. The bill runs up all the time and less and less sports stations. They don't care about you as a customer. Just as a person who gives them money. I'm still waiting for someone to answer me on the phone or on the text.

I have had Directv for about 15 years. I was hesitant to signup but with the opportunity to get Sunday Ticket I stayed with them over the years. Of course, now that service is not available. The price seems to be always going up and I continuously have to call and ask for a reduction. If you like calling customer service every few months, there is always an opportunity to pickup a movie service or program discounted and lowering the monthly service with a discount that last for 6 to 12 months. Customer Service usually starts with an overseas operator but if you talk cancellation then you eventually get the loyalty customer service agent that's stateside. The stateside cs operator seems to have more flexibility.

Gosh, I wish I could give negative stars. After 20 years of being a loyal customer, they sent me to collections over $145 because I recycled their 10 year old equipment because THEY sent me an e-mail telling me to. Six days later, I found out they were talking about the router for internet service. Would not even give me a break AFTER 20 YEARS OF ON TIME PAYMENTS AND LOYALTY. Would not accept any responsibility for their confusing e-mails. Not to mention, the service in general is lacking. This is your warning: Do not do business with Direct TV. Terrible Company!!

They sell two products for one price... They say they go Directv goes with cox in a package... This is the way that they got you.... Plus when you wanna cancel they charged you...20 dollars per month for cancellation fee...plus 120 dollars for equipment....I call this company a scam you.... Really bad... Whoever training this people. They do it a great job just to take the money of customers... Hope someone put this people in order.

I am not a landlord. I haven't rented out my land to DirecTV. My property address is 101 Shop Rd Abbeville Sc, 29620. Directv illegally installed a directv dish on my property. The person that directv is providing service to with their illegally installed directv dish address is **. Again my Address is **. The address that DirecTV is providing service to is **. I never gave DirecTV permission to install a DirecTV Dish on my property. It is not my responsibility to remove the illegally installed dish off of my property because I never gave DirecTV the permission to the install the dish in the first place. I need DirecTV to remove their illegally installed Dish off my property ASAP or I will be sending DirecTV a bill every month for two hundred dollars. I don't want anyone get injured on my property by a DirecTV illegally Installed dish. DirecTV needs to install the Dish on the correct property that is providing service to which is **.

Do not try the service. They scam you.... I tried to cancel and then they say, "Sorry.... You didn't cancel on time." Then they bill you. Go elsewhere!!!! Prabhutosh representative did not address my concern at all. Horrible! Please have local reps who are able to handle issues!!!!

Signed up with At&t. Was told my price wouldn't go up unless taxes did. Told them to remove all the extra stuff I wanted. No charges extra and I hate sports so remove the sports package. First off my price went up with in the first year. Store couldn't help me. They can sell the package but they can't help so you have to sit on the phone with them. They took out 2 months at one time and said they never received payment. The store manager even flew mad. While on the phone with DirecTV said I had proof and she wanted it fixed. They refused "after I went back for the 5th time". As my contract was coming to a end everything I took off all at once. Popped back up and I was being charged for. When I called I was told I had never canceled anything and I always was. Took weeks of calls to get it straight and I paid extra to leave directv and will never return. I recommend anyone to run as fast as they can from directv and at&t is getting just as bad.