DIRECTV

Bill was increasing every month without any updates or adds to my account, 31.00 increase in 2 months. At the end of every year this happens. Sometimes sooner. They indicate at the end of the current promo. I explained to the service agent, Lena agent #** I have been a loyal 10 year customer. Have not added to my account and just want the same service without the drastic increases without warning. She was very professional and told me to in the future call approx. 2 weeks prior to promo ending so I can be switched to the current promo. She was able to get my bill down to a reasonable amount, without the usual excuse. Thank you Lena!

Competitive Pricing with other Sat & Cable Providers. Attempted to Requests and told by customer AT&T does Not Match Pricing. Free open market. Do not understand why legacy customers are Not Extended same professional Services.

Their programming is pretty good. Of course the more you get the higher the bill. But you can call yearly and complain, threaten to leave and they’ll knock a $150 bill down to $90 which is great but a pain to do that. Overall score 8 out of 10.

Love DirecTV, BUT after going under AT&T the prices have skyrocketed and continue to climb. They do offer discounts up to a year depending on what package you get. However, you will get sticker shock after those promos end. I have two other alternatives but they are also expensive. Looks like I'll be cutting the cord soon and going to streaming services.

Their rates are reasonable. Their service is good, whether on the phone or having a technician come to the house. I don't mind the dish on the roof. Now with the new box, I have better reception with HD & when there is a disruption in service, you can switch over to low definition.

I have consistently lose channels. They will not come out to fix. Pay for a premium sports package that is no longer available. Pay for two boxes one does not work and fighting to replace. This company sucks and customer service is terrible

This is by far the worst company in the country. Our government is sleeping. Anyone try calling their service department. All calls go to overseas Philippines. Their English is bad. It is at least 2 hours to get anywhere and then they will not answer anything. My internet is not working. I pay 250 dollars a month. So far I can't even find out why. This company should be shut down and CEO should be fired. The whole thing is horrible. Never seen anything like this in my life.

I canceled DirecTV over a year ago. They continued to call, offering me some 'great deals.' I contacted them and asked them to stop. They assured me multiple times the calls would stop. Over a year later I'm receiving 3 to 4 calls from them a day. I've allowed my voice-mail to fill up so they can't leave any more messages. Under no circumstances will I ever use AT&T/DirecTV again. I want this harassment to cease.

Yea so I have a 2 year contract that goes like this, $82.00 a month for 12 months and then BAM!!!, $132.00 a month for the next 12 months, really, for what… FOR WHAT??? I could see maybe an increase of $19.95, but an increase of $49.00 a month and absolutely nothing new, not even any lubrication!! You can bet I’m done with supporting this bunch come 2023!! Hello Dish!

Beware DirecTV charges you for services even after you cancel. My bill increased from 50.96 to 125.18 per month (because a promotion expired). I immediately called and canceled the service when I saw that bill. However, DirecTV said they could not prorate their next month’s charges based on when I canceled. As such they billed me for another full month at the high 125.18 rate even though I had canceled the service. This shows DirecTV has a business model of cheating its customers. Beware of promotions for when they come off they will make sure they get as much money from you as possible even if it means charging you for weeks after you cancel their service. Terrible company. Will never use again. Going to Sling TV.