DIRECTV Reviews

DirecTV offers a signal for a per month charge. Although they acknowledge a "good customer" for being loyal, and paying $125+/month for 3.5 years, they have no compassion or consideration for federal workers who are STILL WORKING but not receiving pay! FIND ANOTHER STREAMING SERVICE!!!

It's a shame with this economy after being a customer with AT&T/DirecTV for all my adult life, had to withdraw a contract. Ok yes, but $320 absurd. I had absolutely no issues, life happens. Couldn't afford it anymore, they don't want to hear that. However I'll be the bigger of the 2 and still rate a 5. In the end it was my agreement.

DirecTV satellite dish installation has damaged my house. Years after dropping their service their dish sat up on my roof largely ignored. After many years we have come to need to paint our eve’s where the brackets were attached. We were able to remove all but one. And it won’t come off. Contacted DirecTV and requested that they send an installer to remove the bracket. But they said since I am no longer a DirecTV customer go pound sand.

Please...Please don't do it! I have been with DirecTV for years and it has been extra stress for me. Most of the channels don't work and DirecTV is high for no reason. They go up on your bill without notifications which is illegal and then call you to add more packages. I am not pleased with my service. They promised me a 300 dollar gift card and I never got it.

STAY AWAY FROM THIS COMPANY. Got the service on July 20th, 2025. Keep buffering & canceled the service on August 10th & got the cancelation email & asked me to return the equipment with the label they provided & I did, 3 days ago charged me $130.10 for the equipment & after 3 phone call & being on the phone for 57 minutes finally got my refund. By the way, the customer service is out of the USA & they are trained to read you the screen

This is the worst service that I have ever had. I switched over from Xfinity, so that tells you how bad this is. I constantly have to restart my streaming DIRECTV box. It cuts out in the middle of almost every single program every other day. Then it’ll be several weeks with no problem. I cannot wait for my contract to be over because I will switch back to my previous provider. This is awful.

Our service is out yet again, which seems to be a weekly issue! Don’t care anymore. We are moving. We are moving so we can CANCEL our lousy service! Good riddance. You suck. WILL NEVER USE DIRECTV AGAIN!

Had to give it a star just to write this review. It does not even deserve a star. Horrible to get a hold of anyone like a live person. Overly expensive. Tried to cancel and can't. Don't ever go through them.

The worst of the worst customer service as well as signal. I've called this company 53X for help. Absolutely worthless help. Waiting for my contract to be done. Last time I called the representative threatened me and said what did I do to the equipment. Are you serious? I'm a senior, how dare they say that to me

Worse customer service ever! Charge you $5 for any help with bill. Make payment arrangement so service won't get disconnected. They can cancel that arrangement even though you get confirmation # and told the arrangement will be honored. Then tell you can still honored payment arrangement but you'll have no service until then date. If want service have pay now. Seems little under handed. Guarantee one thing, but then turn around and do the total opposite. And then put me in a position. I have no choice to pay or I don't get my service back. I say look for streaming n a different service. You'll get so many more channels and hell lot cheaper. Now I'm stuck with this shitty service until budget different service. Honestly there's no service out there that isn't out to screw you over somehow. Only way they make money buy ripping you off.