Is Sunrun legit?
Yes, Sunrun is legit. Founded in 2007, Sunrun is a legitimate solar company that is available in 22 states and territories in the U.S.
70% of Sunrun customers over the last two years report being satisfied with the company, with the highest ratings for cost savings, technician quality and maintenance.
Picking a good solar company is hard in a new industry without many famous brands.
We’ve done the research and combed through reviews from verified customers. We can say with confidence that Sunrun is definitely a legit company.
What is Sunrun?
Sunrun sells and leases customized residential solar energy systems and its battery storage service in 20 states and two U.S. territories. Customers can own or lease a system with $0 down. Sunrun offers free energy consultations and quotes. Over 830,000 homes across the U.S. have gone solar with Sunrun, according to the company.
Sunrun customer reviews
Sunrun’s reviews are positive. Of the 2,234 verified customer reviews on ConsumerAffairs, 70% are satisfied.
Some customers have negative experiences, such as issues with installation, poor customer service and delays in getting the system up and running. Most have had positive experiences, with savings on their energy bills and good communication from the company.
Recent Sunrun reviews
Carolyn, San Francisco, CA: Professional, reliable, and eco-friendly, Sunrun is the way to go for solar solutions. Superior service and competitive pricing. Sunrun exceeded my expectations in every way. Their expertise and customer service are unmatched.
Marion, Spring Hill, FL: Their site is good and relatively simple. I just have not produced as much power. They said I only had one overage in July of last year. It was a hot, sunny summer. My power in the month of July of last year was, $42, which is the basic charge. But my most recent one was 127, which is half of what I would be paying if I didn't have solar. I'm satisfied.
Is Sunrun a scam?
No, Sunrun is not a scam. Solar energy's financial benefits depend on where you live and how much energy your household consumes.
With that in mind, Sunrun may not be the right choice for you, but its products and services are not a scam.
Additionally, Sunrun offers a 25-year warranty that covers the solar equipment they install. Payment options for Sunrun include cash, loan, lease and PPA.
Scammers sometimes use a company’s name and likeness to trick potential customers. However, we have received no credible reports of Sunrun being used in a scam.
Where is Sunrun available?
Sunrun is available in the following states and territories:
- Arizona
- California
- Colorado
- Connecticut
- Florida
- Hawaii
- Illinois
- Maryland
- Massachusetts
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- Pennsylvania
- Puerto Rico
- Rhode Island
- South Carolina
- Texas
- Vermont
- Washington, D.C.
- Wisconsin
Sunrun information
Year founded | 2007 |
---|---|
Availability | 22 states and territories |
Warranty | 25 years |
Website | https://www.sunrun.com/ |
Headquarters | San Francisco, CA |
Support email | customercare@sunrun.com |
Support phone number | (855) 478-6786 |
Payment options | Cash, loan, lease and PPA |
Sunrun FAQ
How long has Sunrun been in business?
Sunrun has been in business for 17 years.
Is Sunrun public or private?
Sunrun is a public company.