Solar Energy Partners Reviews

• The roofer eventually withdrew.
• My ability to complete the project this year was destroyed.
• I lost the ability to qualify for the 30% federal tax credit, which was a central part of the sales pitch.

• And the entire timeline collapsed.

Solar Energy Partners now claims in their response that “engineering, permitting, and design were completed on schedule.” That misses the point entirely. None of that matters if you fail to secure the roofer for two months. Without a roof, nothing else can proceed. That was their responsibility, and they failed. They also claim they offered “alternative roofing options.” While technically true, those options were:

• 30% to 40% more expensive, and

• None could guarantee completion this year, which was the entire purpose of doing this project now

From the beginning, I was clearly told that if the project could not be completed in time, I would receive all my money back. On December 1, their own project manager offered me a full refund in writing. Despite that, the company later attempted to impose a penalty fee even though:

• No roof was installed.
• No solar was installed.

• And the project failed entirely due to their internal failure to act on time.

I am now having to pursue legal action simply to recover my own money. Every statement in this review is documented in writing. Emails, invoices, and refunds offers all exist in black and white. This was not a misunderstanding. It was a complete failure of internal project management and accountability. I would not recommend this company under any circumstances.