Dynamic EcoHome Reviews

However, the rest of the experience with Dynamic SLR is not favorable, and I find the company disingenuous. If they show up to your door, particularly if the individual is Adam **, turn them away. Much of the benefits they describe to you in person, and then you sign off on their digital platform, you do not get copies of. I would get everything in writing, with provided copies, before committing. (Definitely MY mistake - a learning for me!) They are very good at trying to drive the sale upon their initial visit without this documentation.

Examples of what I have experienced:

1) Electric Bill - Being told by Adam that if I received an electric bill, I could submit it each month and D.SLR would cover the difference. False. They corrected me with an email response, after I received a bill after the first month. On an annual basis if the system falls short of the solar system rating, minus 10%, they would cover any difference. This is much different and more detail than what was explained on the solar system pitch. Therefore, very unlikely to cover any difference.

2) False Waived Payment Incentive - As an incentive to confirm purchase of the solar system before the end of 2024 with Adam, they said I would get "9 months of waived monthly payments". However, D.SLR starts the clock at the start of the system operating. The loan payments do not begin until 60 days after the system begins operating. Therefore, they in-fact only provide 7 months of waived monthly fees. A detail omitted from the solar system pitch.

3) Selling & Buying Power - You sell the extra solar power to your electric company at a lower price (e.g. $0.09/kWh) than what the electric company sells you power (e.g., $0.14/kWh). So, it is best to prioritize your electric usage to when the solar panels are producing power. This difference in power rate was not discussed or clarified by Adam in the solar system pitch.

4) Cutting & Covering a Vent Pipe - Adam told me during installation that none of the vents would be cut; they would work around them. Well, several months later I started to hear bug and/or critter noise in my roof. After inspection by a pest control company, they provided photos of a vent pipe that was cut short and covered over by a solar panel. I rose this issue with D.SLR and they came out later and rerouted the pipe to resolve the problem. But, clearly, they were not truthful about not touching existing infrastructure on my house. (Btw, the installers left all the garbage from the reroute in my yard from this fix.)

After the installation of their 10 panels to my 42 panels, I noticed that my old system was not being monitored by Enphase, so I called Enphase, and they advised me that they do not monitor any equipment that was not sold to me by them and advised me to contact Dynamic SLR directly. I have called, texted and sent pictures to my sales rep and company rep to no avail. They will not answer the phone or respond to my text messages. The salesman boasted that they survive by the customers word of mouth telling others how great they are. Well, sir, here are my words from my mouth, you're all pathetic. I'm glad I have the initial meeting recorded on my security system.

P.S. I had Tesla come out to give me a quote on what it is going to cost to get the system back online and was advised now that Dynamic SLR has replaced the roof and put all of the Tesla panels on their rails, it will all have to be removed again at the cost of $9,450.00 before they can give me a quote for the wiring repair. And I'm still having at or above $400.00-dollar monthly electric bills since this all started. Thank you for your OUTSTANDING customer service, Dynamic SLR.

SALES Rep Michael ** tried to BRIBE ME TO TAKE DOWN ALL OF MY REVIEWS AND COMPLAINTS BECAUSE HE LOST A SALE BECAUSE OF MY REVIEWS AND COMPLAINTS. Sketchy unethical business and they have stopped servicing the Houston they no longer are an installer for Enphase, I was NOT informed. BREACHED THEIR OWN CONTRACT several times. A LOT MORE JUST TAKE IT FROM ME DON'T DO IT AND JUST DON'T DO SOLAR PERIOD.