Herbalife Reviews

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About Herbalife

Herbalife is a multilevel marketing corporation that supplies dietary supplements to independent distributors. It sells protein shakes, snack bars and teas. For more information, see our picks for the best meal replacement shakes for weight loss.

Pros
  • Easy for on-the-go lifestyles
  • Vegetarian options
  • 3-day trial sample packs
Cons
  • Available through independent dealers
  • Expensive

Helpful Reviews

Paterson, NJ
Verified purchase
Herbalife is a helpful way to lose weight or maintain your weight. ... I used to have back pain for months and I tried Xtra-calcium or joint support and this made my back feel bet...

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Oakland, MD
Verified purchase
I had lost 40lbs. with Herbalife products with no side effects. As with any diet or lifestyle change, you have to follow through to get results! … The distributors can be a little...

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What is Herbalife?

Herbalife offers weight-loss and health management products. Herbalife products are sold exclusively through independent distributors, often customers themselves, who have been trained and educated on the Herbalife system. Through the program, Herbalife also allows loyal dieters an opportunity to earn and work part-time or full-time from home.

With on-the-go drink mix packets, vegetarian shake mixes and high-protein snacks, Herbalife makes it reasonably easy for most people to follow the program. Herbalife consists of three core products — the Formula 1 Nutritional Shake Mix, Formula 2 Multivitamin Complex and Cell Activator. Their Formula 1 Nutritional Shake Mix comes in 10+ flavors and provides a balanced meal with 9 grams of fat and fiber for weight management. The Formula 2 Multivitamin Complex is a daily vitamin used to maintain essential micronutrients throughout the program. Finally, Cell Activator is an alpha-lipoic acid supplement, which can aid in the body’s processing of carbs and energy production.

How does Herbalife work?

The Herbalife program works by helping dieters limit their calorie intake while boosting their metabolism through supplements. The global nutrition company uses Herbalife Nutrition Distributors to sell their products, and you can buy Herbalife products online. Herbalife offers a 100% customer satisfaction guarantee and can return products within 30 days for a full refund or exchange.

Herbalife products

Herbalife offers meal replacement shakes, dietary supplements and other health products for dieters through the Core, Healthy Weight, Specialized Nutrition, Energy and Fitness product lines.

  • Core Products: Herbalife’s flagship line includes the Formula 1 Nutritional Shake Mix, Formula 2 Multivitamin Complex and Cell Activator. Shake mixes come in many different flavors, and protein drink mixes are available in pea, quinoa, and rice protein for vegetarians. Suggested retail price for Core Products ranges from $25 to $42, with their Formula 1 Nutritional Shake Mix at the top of their price point.
  • Healthy Weight: Herbalife’s Healthy Weight line offers products like the Formula 1 Healthy Meal Nutritional Shake, Total Control tea and caffeine metabolism enhancers. Herbalife also offers a three-day trial pack with six packets of Formula 1 Cookies ’n Cream nutritional shake and vanilla on-the-go protein drink mix packets, as well as two sample packets of Total Control tea and caffeine metabolism enhancers.
  • Specialized Nutrition: Products in the Specialized Nutrition line include Joint Support Advanced, Herbal Aloe Concentrate and a women’s daily booster designed for new moms. Aside from the Digestive Health and 21-Day Herbal Balancing programs, most products in the Specialized Nutrition category can be purchased individually, starting around $13.
  • Energy and Fitness: All of the products in the Energy and Fitness line are designed to help athletes recover faster and endure longer. Protein powders, fitness drinks and green tea supplements start at $37.35.
  • Skin and Hair Care: This line was created to combat dry skin, wrinkles and acne blemishes. Full Herbalife SKIN programs for normal, dry or oily skin start around $100.

Herbalife FAQ

Is Herbalife FDA approved?

No, the FDA can’t approve Herbalife products since the FDA doesn’t approve dietary supplements or cosmetic items. However, Herbalife follows FDA regulations and standards in manufacturing its products and is subject to FDA investigations.

Is Herbalife gluten-free?

Some Herbalife products are gluten-free and recognized by the Gluten-Free Certification Organization (GFCO). These include Herbalife’s Formula 1 Healthy Meal Nutritional Shake Mix, Protein Drink Mix Select and Herbal Tea Concentrate.

Are Herbalife shakes healthy?

Yes, Herbalife shakes are healthy in moderation. Herbalife’s shakes are designed to replace one meal per day, or as a snack as supplemental nutrition to a balanced diet and healthy lifestyle.

Is Herbalife good for diabetes?

Each diabetic case is different, so Herbalife suggests anyone with diabetes consult a medical professional before using their products.

Are Herbalife shakes vegan?

No, Herbalife currently doesn’t offer any vegan shakes.

How much does Herbalife cost?

Herbalife offers a variety of products and programs that start around $40 when purchased individually. For more specific price points, contact an Independent Nutrition Distributor.

Can you drink Herbalife while breastfeeding?

If you’re breastfeeding, Herbalife advises you consult a healthcare provider or medical professional before drinking or taking any Herbalife products.

Where can I buy Herbalife?

Herbalife is available through Independent Nutrition Distributors nationwide. To find a Herbalife distributor near you, head to the Herbalife website where you can buy products from one of Herbalife’s distributors online.

Can you drink coffee while on Herbalife?

Yes, however, Herbalife dieters should limit their caffeine intake based on their tolerance. Herbalife does offer a high-protein iced coffee for individuals looking to make caffeine a regular part of their weight management.

Is Herbalife a scam?

Many have labeled Herbalife as a scam because of the negative association attached to multi-level marketing (MLM) companies. MLM companies, also known as network marketing or referral marketing, use brand ambassadors to sell and distribute their products.

Is Herbalife dangerous?

Herbalife products don’t include dangerous ingredients; however, some dieters have reported unhealthy reactions that they attribute to the program. Experts in nutrition, science, and health who ensure all products comply with government laws comprise The Herbalife Nutrition Advisory Board. As part of their program, Herbalife trains their Independent Distributors and sales employees.

Still have questions?

Is Herbalife worth it?

As supplemental nutrition, Herbalife products are suitable for some individuals who already have an active lifestyle. Herbalife products can only be purchased through Independent Nutrition Distributors, making it a less viable option for individuals looking for a quick and easy solution.

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Herbalife Reviews

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    Page 1 Reviews 0 - 10
    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed March 16, 2026

    I have been a Herbalife member for 9 years. My orders are typically between $225 - $300+. I received my recent order and a Formula 1 Healthy Meal chocolate mint was missing from my order. I notified customer service of my missing Formula 1 Healthy Meal chocolate mint. Customer Service asked if my delivery box had been damaged. I told them it had not. Customer Service asked me to call back after 5pm to verify with the Warehouse that it had been shipped. I called back after 5pm and spoke with Customer Service. They informed me that the Warehouse verified the Formula 1 Healthy Meal chocolate mint had been shipped. I told the Customer Service agent that I received all of my products except for the Formula 1 Healthy Meal chocolate mint.

    The agent apologized, but said since the Warehouse confirmed the shipment that no replacement would be sent and I would not be credited for my missing Formula 1 Healthy Meal chocolate mint. This is probably the worst customer service I have received. I also notified my local rep and crickets. No response from representative either. I will cancel my membership and find another nutritional supplier. Buyer beware: if you are missing a shipment and the warehouse says that they shipped your supplies you will have no recourse.

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    Refunds & PayoutsStaff

    Reviewed Sept. 2, 2025

    I am a new client, and the products work well; however, the cosmetology service was lacking. I had an order sent by FedEx. It was shown as delivered, and FedEx had a picture. Someone stole the product and reported it to Herbalife. They asked for a police report to reimburse the product that was stolen. My advice BUY it through Amaze, so if it is stolen, it will be replaced.

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      Customer ServiceStaffHonesty & Transparency

      Reviewed Feb. 25, 2025

      To be perfectly honest, their product helped me get from 198 pounds down to 120. I was definitely lacking proper nutrition, but it was accomplished. My issue is their computer programmer is so pitiful. Mind you my dad is a computer programmer who speaks over 13 languages. This app for an independent member or to be a distributor is the most saddest computer programmer I have ever seen ever like the directions and guidelines for it to be even completed. If I was just reading the directions is in accurate information then when I call the person doesn’t even know how to express how to accomplish it to be Successful. And then you need a sponsor in all these unnecessary things for you just to distribute their product. Makes it difficult, strenuous, insufficient, and dumb. Maybe if you got a new computer programmer you wouldn’t be getting sued.

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      Price

      Reviewed Jan. 13, 2025

      It's very expensive. Each drink costs $9-$13 and I have receipts from the shop showing this. They charged me $9-$13 per drink. The product caused me to have debt, and I would advise buying products that are cheaper.

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      Reviewed Sept. 23, 2024

      My experience with the DETOX products I was offered to buy, was awful. I was brought up by believing the coach that the products were sugar-free. When I got home, I started the 7-day detox program, but the whole mix drink tasted pretty sugary. I researched the ingredients of all 4 packages and guess what? Those teas, aloe Vera, collagen and energy packages contain sucralose, corn syrup, stevia tea leaf, maltodextrin, mango and fruit concentrates that they do not tell you about. I told the coach about it and she said that those ingredients come in little amounts. To make the story short, I consume 2 packages and I ended up with an UTI, which I believe I got not only due to the ingredients alone, but also my lately bad feeding habits. Sugar alone can give you a bad UTI or at least candidiasis.

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      Customer ServiceStaffHonesty & Transparency

      Reviewed Sept. 22, 2024

      This company will steal you blind! Do some research before you get taken by this business and its so called staff members. My experience with Herbalife in McMinnville, Tennessee has been about spending money my money and never making it back. I could spend all day telling you about this company but the fastest way is research. Please do not become a victim of their lies and deceit.

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      Customer ServiceRefunds & Payouts

      Reviewed Aug. 30, 2023

      I don't want a Herbalife membership because the product I reviewed and read that it has side effects of the lever and some other health issues. So I called up to ask for return of my membership money back but they refused and said it's more than three months. I refer another company Amway that gives money back even though it's been 6 months so that is the reputation of the company. I have not bought any product up till now and looks like my money is drained.

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      Customer ServiceStaffTimeliness

      Reviewed July 14, 2023

      I got signed up as a preferred member which my distributer/coach me the wrong information. I wanted change my coach after signing up on the same day due to his unprofessional behavior, getting personal and being flirtish on the phone (Ricardo **). I called Herbalife and filed complaint against him and asked to change my coach to avoid any communication with him and explained them the situation, after talking to multiple people they gave me two options which is to work with him or cancel my membership.

      I mentioned, "As a customer I am not comfortable to talk to your employee and I want to continue with the membership." They were not able to help which was very disturbing. They asked me to file police complaint and mentioned, "He will be still your coach for next 6 months." I have never seen anywhere in my life where employees are unprofessional and organization can’t help the customer. Once you are signed up as preferred member, you are stuck with the same coach for 6 months. He can do anything to you, make you uncomfortable and being flirtish with you, call you anytime. If you have to use the products you have to bear this emotional stress/harassment. That's their policy.

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      Staff

      Reviewed Aug. 1, 2022

      It's wonderful products overall and it's overall 93 countries. Daily 8.3 million shake is being consumed. Many life transformations have happened. The excellent build community. Positive mindset. For those who have given bad and 1-star reviews - "Bees don't explain they are better than flies ." All the best to haters. They always gonna hate.

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      Refunds & Payouts

      Reviewed April 8, 2022

      I just want to give a trial to lose weight, after using this product I got health issues like constipation, chest pain, right abdominal pain. After using 20 days I stopped to use this product. Note: the person who tells you about this expects a profit if you buy the product. For this product health is a business, the associates say couple of stories to make you join. One thing keep in mind, your health is in your hands and your way of living. Lot of people giving free tips how to make a healthy life. And 30 day money back guarantee is there - this is a bogus. They ask you to send the products used in a resalable condition. 1 star is also waste for this product.

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      Herbalife Company Information

      Company Name:
      Herbalife
      Website:
      www.herbalife.com