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About Nutrisystem Reviews
Welcome to Weight Loss That Works. For over 40 years, we’ve helped millions of people lose weight and find the lighter side of life. With easy-to-follow plans featuring balanced food shipped straight to you, plus the support you need to succeed on your own terms, Nutrisystem provides real weight loss results you can count on.
Pros & Cons
Pros
- Meals shipped to your door
- Vegetarian and diabetic options
- Affordable
Cons
- No in-person support
Bottom Line
Nutrisystem delivers healthy meals with a detailed guide and diet plan to your door. Monthly plans don’t offer in-person support, but they do help dieters learn about balanced, portion-controlled eating habits.
Featured Reviews
I have been using Nutrisystem for almost a year and I am very pleased with the food and the results. My food always arrives fast and tastes amazing… Nutrisystem is flexible and of...
Read full reviewJust want to say thanks. I've sent several emails to counseling support in the few days that I've been on the plan and they are so helpful and encouraging... I like the emails as ...
Read full reviewWhat is Nutrisystem?
Nutrisystem is a weight loss and nutrition company for people who want to manage their weight, eat healthily and create new diet habits. Nutrisystem offers monthly meal plans and à la carte items, and it sells products on the company's website and through authorized retailers and distributors.
Nutrisystem offers four primary plans — Basic, Core, Uniquely Yours and Uniquely Yours Plus — and has vegetarian and diabetic options available. Uniquely Yours and Uniquely Yours Plus plans include unlimited frozen meals and snacks, and flex meals allow customers the opportunity to cook balanced meals at home or eat at restaurants. Customers have the option of getting handpicked meals with the Chef’s Choice menu or individually picking their meals at sign-up. Nutrisystem sells plans directly on its website.
How does Nutrisystem work?
Nutrisystem dieters eat every two to three hours, up to six times per day. A printed meal plan is included in the first shipment to make it easy for dieters to follow their Nutrisystem plan from the start. Depending on the plan, meal and snack items include options such as buttermilk waffles, mac and cheese, grilled chicken sandwiches and chocolate-covered pretzels.
Meal deliveries are made every four to 10 days. Frozen meals are shipped in frozen storage trucks and packed in dry ice that keeps them frozen for up to eight hours after delivery. One of the benefits of Nutrisystem is free order tracking, which makes it easy to manage and adjust your meals.
Nutrisystem plans
Nutrisystem Basic, Core, Uniquely Yours, Uniquely Yours Plus and Vegetarian plans can be customized for male or female dieters, and the company has diabetic options. Nutrisystem’s website lists a comprehensive nutritional breakdown of all menu items on each plan.
- Nutrisystem Basic
- Choose your meals or go with the Chef’s Choice, a preset menu of popular foods. A typical eating schedule on Nutrisystem includes three meals and three snacks per day and includes menu items like three-cheese chicken with steamed broccoli, apple cinnamon oatmeal and white cheddar popcorn. A four-week Basic plan with auto-delivery costs $294.99. Customers can add shakes for an additional $79.98.
- Basic Diabetes: Nutrisystem created its Basic Diabetes plan to help customers manage their glucose levels while losing weight. The Basic Diabetes plan includes menu items such as blueberry muffins, chicken noodle soup and white chocolate chunk cookies.
- Nutrisystem Core
- Nutrisystem Core comes with more variety and food options than the Basic plan. The first week comes with specially selected meals to jump-start weight loss and ease dieters into the plan. The Core plan also includes unlimited online support from counselors and dietitians. A four-week Core plan with auto-delivery costs $319.99, and probiotic shakes can be added for an additional fee.
- Core Diabetes: The Core Diabetes plan offers Chef’s Choice Pack and unlimited customer support. With portion control, customers can enjoy whole-grain crackers and cheese, cheese tortellini and Santa Fe-style chicken on Nutrisystem’s Core Diabetes plan.
- Nutrisystem Uniquely Yours
- Uniquely Yours is similar to the Core and Basic plans but comes with even more menu options. A typical Nutrisystem Uniquely Yours day might include a cranberry orange muffin, mixed nuts and a cup of coffee for breakfast, a hamburger and side salad for lunch, roasted turkey and green beans for dinner and snacks throughout the day. Not including shakes, four weeks of auto-delivery costs $359.99.
- Uniquely Yours Diabetes: With even more menu options created for those with Type 2 diabetes, dieters can manage their blood glucose levels and eat healthy, balanced meals and snacks. On the Uniquely Yours Diabetes, customers have the bonus of receiving unlimited frozen meals and snacks. Favorite menu items include apple slices dipped in peanut butter, ice cream sandwiches and broccoli and cheese melt with sliced vegetables.
- Nutrisystem Uniquely Yours Plus
- The Uniquely Yours Plus plan includes everything in the three previous plans and adds even more variety and high-protein shakes. On a typical day, you might have waffles and scrambled eggs with coffee for breakfast, a grilled chicken sandwich and a salad for lunch and a pizza with salad for dinner. Probiotic shakes, cheese puffs, popcorn and mixed nuts make for great snacks throughout the day, and you can even have a chocolate brownie sundae for an evening snack. At $399.99 per month with auto-delivery, it’s one of Nutrisystems best plans for those who crave variety.
- Nutrisystem Vegetarian
- Nutrisystem's vegetarian plan makes it easy for customers on plant-based diets to enjoy balanced and nutritional meals. Menu items include home-style pancakes and stuffed shells with sautéed spinach plus a variety of sweet and savory snacks. Four-week vegetarian plans with auto-delivery start at $359.99.
Compare Nutrisystem cost
| Basic | Core | Uniquely Yours | Uniquely Yours Plus | |
| Cost per day | $10.54 | $11.43 | $12.86 | $14.29 |
| Customizable menu | ||||
| Diabetes options | ||||
| High-protein shakes included |
| Basic | $10.54 | |||
| Core | $11.43 | |||
| Uniquely Yours | $12.86 | |||
| Uniquely Yours Plus | $14.29 |
Nutrisystem FAQ
How much weight can I lose on Nutrisystem?
Nutrisystem results vary, but you can lose up to 13 to 15 pounds in the first month and one to two pounds per week after.
Can you drink alcohol on Nutrisystem?
Yes. Nutrisystem dieters can enjoy alcohol in moderation — stick to drier wines and light beer. Customers should avoid mixed cocktails and alcoholic beverages high in sugar or fat.
Do you have to exercise on Nutrisystem?
Yes. Nutrisystem is designed to help dieters create healthy lifestyle habits and encourages 150 minutes of moderately intense physical activity each week. Nutrisystem offers the My Daily 3 plan as part of the company’s eating schedule to help customers get 30 minutes of exercise every day.
Are Nutrisystem meals frozen?
Sometimes. Nutrisystem uses a soft canning process to keep meals fresh and ready to eat without freezing. Only Uniquely Yours and Uniquely Yours Plus plans have frozen menu items.
Does Nutrisystem food have preservatives?
Most Nutrisystem meals don’t have preservatives, though some include BHT, potassium sorbate, calcium propionate and sodium benzoate. More than 120 Nutrisystem foods don’t contain preservatives.
Can Nutrisystem plans be gluten-free?
No, Nutrisystem does not currently offer a gluten-free plan.
Does Nutrisystem have a vegetarian plan?
Yes, Nutrisystem has a vegetarian plan.
Does Nutrisystem offer diabetic options?
Yes, Nutrisystem offers diabetic options.
Does Nutrisystem use artificial sweeteners?
Yes, some Nutrisystem foods contain artificial sweeteners, most commonly sucralose. Some offered meals also include sugar alcohols such as maltitol, sorbitol and isomalt.
Does Nutrisystem food have a lot of sodium?
Not a lot. Most Nutrisystem plans are below the Centers for Disease Control and Prevention’s recommended daily sodium intake of 2,300 milligrams or less.
What is the cost of Nutrisystem for one month?
The cost of Nutrisystem for one month ranges from $294.99 to $399.99 with auto-delivery.
What is Nutrisystem’s return policy?
Regular subscribers can request a return or refund within 30 days of their delivery. After 30 days, Nutrisystem provides a refund for unopened, non-frozen Nutrisystem foods. Customers can also request a full refund within 14 days of their first order, not including à la carte and weekly orders.
Does Nutrisystem work?
Nutrisystem’s plans work for dieters who want to lose weight through healthy eating and exercise. You can choose from multiple plan options — Core and Basic plans are good for starting out, while the Uniquely Yours plans give dieters more variety and flexibility. All Nutrisystem plans deliver ready-to-go meals straight to your door to help manage short-term and long-term weight loss.
Nutrisystem Reviews
ConsumerAffairs has collected 4,176 reviews and 1,033 ratings.
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Reviewed Sept. 10, 2023
Everyone is in business to make money obviously but when you are a service company and you do not care of even offer customer service, you should not be in business. Like many others, I have found Nutrisystem's to be a scam. Not only is it expensive, they do to timely provide the food you pay for, forcing you to be off the diet plan, thereby defeating the entire purpose! Steer far, far away.
Hello C,
Thank you for your review. We are sorry to hear that you feel this way. We would be happy to see how we can help.
Will you please send us an email, with your name and phone number, to consumerexperience@nutrisystem.com. Be sure to reference this review and provide more information on how we can help.
-the Nutrisystem Consumer Experience Team
Reviewed Sept. 8, 2023
There is not one thing I received that I could not have bought at a Walmart of 1/3 or 1/4 of the cost. Just save the trip, simply load up on a bunch of Weight Watchers or Lean Cusine and save the money. Terrible. NEVER again. Cancelling ASAP. Absolute ripoff!!!!
Hello Duane,
Thank you for taking your time to post this review. We are sorry that you did not like the plan or foods.
If there is anything we can do for you or look into for you, please send us an email at consumerexperience@nutrisystem.com and be sure to reference this review!
-the Nutrisystem Consumer Experience Team
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Reviewed Aug. 21, 2023
I had a link sent to me via text message for a heavily reduced meal plan. Made an account, well I ended up with two different web pages open logged into the same account and one was clicked on a month plan totaling $755, I think I was just looking at the price originally. There was two web pages open, the other web page had the correct $ amount of the discounted program. I had went through and picked all my frozen stuff and ordered a shake half off under that webpage with the discount. When I checked out my total was three hundred something. I triple checked the price and my picks before hitting submit. I tried to get a screenshot after I submitted, but my phone didn’t do it and I said “oh well”. Well they ended up charging me the higher $755 order and it didn’t even include frozen meals and it included two full price shakes.
I was Besides myself, Nutrisystem wouldn’t make anything right for me. The only thing I could do was go all the way into town to return a big box back at a steep return price at my cost!!! They refused to make it right and give me the order I wanted. Why would I pay over twice as much for something that is even less product? They wouldn’t budge. I understand you have to auto ship at least two months to get the discount, but that still would have been cheaper really for two months under that program then the one month $755 one. Also trying to get ahold of someone is hit and miss on the phone.
Hello Rachel,
Thank you for taking the time to write your review. We are sorry for the inconvenience and frustration caused when signing up. We would be happy to look up your account and see how we can help resolve this. Please send us an email to consumerexperience@nutrisystem.com with your full name and phone number and be sure to mention this review!
We look forward to hearing from you soon!
-the Nutrisystem Consumer Experience Team
Reviewed Aug. 13, 2023
I've been on Nutrisystem since late May of 2023. The program has worked for my wife and I but a disturbing pattern regarding order selection/product substitution has emerged. On my last five orders, Nutrisystem has substituted a different item than I ordered. When I called to inquiry, I was told that they were out of stock and/or the item was discontinued. There wasn't any advance warning so that I could decide what to order instead of a warehouse worker.
When I complained and asked why they didn't provide a list of items to be discontinued, I was given the e-mail to "customerexperience at nutrisystem". I wrote a detailed letter explaining my frustration with the lack of notification and the reply I received back was typical corporate 2 stepping: "Thank you for your email to Nutrisystem. We apologize for the substitutions in your order. Although Nutrisystem takes every reasonable measure to have sufficient inventory to fill your order, availability of product(s) may change without notice. Nutrisystem is not responsible for unavailability of product due to popular demand, whether discontinued or still in production. In the completion of orders, Nutrisystem reserves the right to substitute a similar product."
Nowhere did they address the communication issue OR the fact that they have not yet introduced any new selections to replace the discontinued items. In fairness, the "live" CSR did provide a $20.00 credit to our account. However, this is not a solution to a underlying problem for people that stay on the program for an extended period. I hope enough pressure can be put on management so that they communicate better with their customers.
Hello!
Thank you for taking the time to review your experience with us. We are sorry to hear about the substitutions you experienced and the lack of notification for this. So that we can better assist you with your concern please email us at consumerexperience@nutrisystem.com. Please include your full shipping address and phone number so we can locate your account. Thank you for your feedback. We look forward to helping!-The Nutrisystem Consumer Experience Team
Reviewed June 30, 2023
So disappointing!!! Don’t let them have your credit card information for one month worth of food purchase. Doesn’t work. The card will be used to bill you for an additional month and you will have to move heaven and earth to get out of it.
Hello.
Thank you for reaching out to us with your review. We are sorry for your experience.
We appreciate your feedback. To better assist you with this concern, please email us at consumerexperience@nutrisystem.com. Please include your name and phone number so that we can locate your account Please also mention this review in the subject line. Please include a brief description of your concern. We look forward to helping you.
-The Nutrisystem Consumer Experience Team
Reviewed June 23, 2023
Beware, You will be charged and sent a second order. You cannot get out of it. This is a rip off and a scam. Times are hard for everyone and they don’t care. DO NOT ORDER FROM THIS COMPANY!!!! And they will charge you over $100 to cancel.
Hello.
Thank you for reaching out to us with your review. We are sorry for your experience with our product.
We appreciate your feedback. To better assist you with this concern, please email us at consumerexperience@nutrisystem.com. Please include your name and phone number so that we can locate your account Please also mention this review in the subject line. Please include a brief description of your concern. We look forward to helping you.
-The Nutrisystem Consumer Experience Team
Reviewed June 12, 2023
I thought I placed a one time order. When I saw they were sending more food I immediately tried to stop the order but was told they had processed it at 1:30 in the morning and it was too late. This is a con. I found half the food to be inedible. I hate being tricked like this.
Hello Sharon,
Thank you for taking the time to write your review. We are sorry to hear that an order began to process before you were ready. We would be happy to take a look at your account and see how we can assist you. Will you please send us an email at consumerexperience@nutrisystem.com referencing this review.
We look forward to hearing from you soon!
-the Nutrisystem Consumer Experience Team
Reviewed May 28, 2023
I ordered two months food through a representative, name Ethan. He promised I could reach him any day and only ordered two months meal plan. The results were, I couldn’t him anymore, they sent me third month meal without notice with wrong name and refused to return and refund. I fully regretted choosing Nutrisystem.
Hello,
Thank you for your review. We are so sorry for your experience. We want to help!
Please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you.
~ The Nutrisystem Consumer Experience Team
Reviewed April 18, 2023
I have been on Nutrisystem for over 3 solid years, and used it a few shorter periods some years prior. It was an easy healthy way to have food during covid 2020 when I needed to drop some weight anyway, so stayed with it to prevent weight gain as well. My first sickness from it was a frozen dinner, they sent a replacement meal of my choice to replace the one I ate and the 2 others I still had. I was pretty sick but not as bad as today.
Today on an empty stomach other than Diet Coke, I decided to eat the cheese puffs on my way to physical therapy. Once there I felt a little bit of stomach pain and discomfort and he even heard the growling. After a few minutes I became really faint and had to sit with my head brown my knees trying not to faint. I've been going to PT for many months from rotator cuff stutter so it was not the simple exercises/stretches. Then sudden urge to use the restroom... While I'm there I become violently ill from both ends, cold sweat to soaking all my clothes and extremely dizzy almost about to pass out. Thank god for my Apple Watch, called my mother to come get me (while still sick) and was at a point considering the ER if the fainting dizziness was still going on when she got there.
Once I was ' empty' the faintness did let up some. Now I'm on Pedialyte until I get the courage to try some toast later tonight. I just called and canceled my Nutrisystem... No more cheese puffs nor giving them money not knowing why they manage to have foods capable of making someone that sick twice now. I can only assume poor sanitary practices being how random the two totally different foods were that made me sick. I can overlook it once but twice... nope... I'm done. I recognized the symptoms as I had a bad oyster in my 30s that gave me severe food poisoning, I had the same symptoms, but the oyster symptoms lasted longer resulted in multiple ER visits, and spending months on a liquid diet.
The foods taste pretty good when you find what you like, but the expiration dates do go out so don't keep them indefinitely like other similarly store bought foods. I've never had issues with customer service or shipping. I have even scored a few mile marker weight loss bears along the way. I really hate that their food made me sick twice now though.
Hi Angela,
Thanks for taking the time to share your experience with us. We are sorry to hear that you were sick after eating two of our meals. Please send an email to consumerexperience@nutrisystem.com and make note of this review so that we can assist you with addressing this issue if it is still needed. Apologies for the inconvenience. We look forward to hearing from you soon. - The Nutrisystem Consumer Experience Team
Reviewed April 7, 2023
This company is a huge scam. The 'nutritious' meals are crap, just overly processed foods that leave nasty aftertastes. They are not enticing and just felt like a punishment to eat consistently. As a result, I called to cancel and oh boy! That's where the real problems began. I was told that I opted for a compulsory 2 months auto-delivery and got a 45% discount. As a result will have to pay $125 if I want to cancel before getting my 2nd month's order. Because of how stupidly busy their website is (which I think is intentional btw), I did not see this stipulation, and if I did, I would have never proceeded with the order. I do not understand why a company would have harsh cancellation policies as such if they had no problems retaining their customers. And that's VERY TELLING. Overall, I would never recommend to a friend (or even an enemy).
Hello!
Thank you for your review and for sharing your experience. Our auto-delivery policy requires 2 orders on the plan to get the advertised promotion. If you would like us to review your account and plan, please send us an email at consumerexperience@nutrisystem.com with the full name, address, and phone number on your account. In the subject line of your email please indicate, "Consumer Affair Review." We hope to hear from you!
- The Nutrisystem Consumer Experience Team
Nutrisystem Company Information
- Company Name:
- Nutrisystem
- Website:
- www.nutrisystem.com
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