Nutrisystem

She was a wonderful, courteous, sincere consultant who listened to my concerns and helped me with suggestions to get over this 2 week plateau. Great customer service, very knowledgeable and patient! I put her recommendations in place today so we’ll see how it goes! A++ call!

I placed an extra order of frozen food. Unfortunately, it arrived thawed. I emailed Nutrisystem and got a response within a couple of days saying they would resend the order. I really appreciate the quick response and the way they handled it. Thank you!

I have been having good success with the food so far, most are very good. However, I was sent a couple items I cannot eat due to dietary reasons. They are being replaced without charge and working with Nutrisystem has been a pleasure so far.

I had an issue with my order and it was solved completely through Twitter DMs. I was accidentally sent entrees with meat in them even though I ordered the vegetarian plan through QVC and the Nutrisystem team went above and beyond to make it right. I am so beyond impressed!!

I have to say I like Nutrisystem but my weight isn't coming off. I have been told I am insulin resistant by a doctor. This could be the reason why I am not losing weight. I spoke with a diet counselor this morning and she was very informative about what I should try. I have neglected eating smart carbs in the afternoon, so I am going to try and see if that helps. I am willing to try anything because I want to succeed in my weight loss and my start to good eating habits.

I was getting automatic deliveries too often and have attempted to do an a la carte order which turned out to be more of a problem because I again started getting automatic deliveries of items I did not order. I have requested that all ordering and delivering cease and I do not want to deal with Nutrisystem any longer.

I did not understand how the three week free Nutrisystem coupon worked. I recently cancelled Nutrisystem to take place after the current shipment which just shipped because in a few weeks I am going to be out of town for a few months and I could not continue the program. But will I get a fifth week of Nutrisystem supplies?

I had great success the first time, the second time, I lost 5 pounds. Then just kind of got stuck. I could not stay on Nutrisystem forever. I guess I’m trying to say it works great, if you can stay on the program. I could not afford to stay on it.

Don't be fooled like I was by the commercials. You pay for a 28 day meal plan, but they only give you food for 24 days!!! Portions are small. I am 5'4" and weigh 145. I want to lose 15 lbs and I will because I am starving.

It has been wonderful week and I have lost 10 lbs. This is very exciting. Although the portions seem small, with the addition of the vegetables, and spacing out my food intake, I am eating more than enough food. Obviously, portion control and eating the right kind of nutrients was and is my problem. I have not felt hungry at all. Some of the food does not taste as good since it is pre-packaged but it is doing its job. My least favorite lunch is the Kung Pao spicy noodles and my least favorite snack is the honey mustard pretzels. I have been pretty happy with everything else. I've also enjoyed the turbo chocolate shake mix and nutricurb peanut butter chocolate bar. Both have really helped me to curb my hunger pains. Thank you.

I emailed a counseling query on Saturday, April 7. The response was within 3 hours and were accurate and complete. It is reassuring to know that counseling and NuMi chat exist to help me. I like NuMi. I am on my second day of my second week. I am happy with the program so far. Thanks.

Dawn really helped me today. I just started With this program and had some questions. She was very patience in explaining the program and listen what I had to say and send me the menu and a paper for my diverticulosis. My doctor told me only one thing not to eat was corn.She also told me to call on Sunday so I will learn about flex day. I am looking forward to hear about it. Thank you again Dawn for your patience and kindness.

I am loving this program. My husband and I are doing it together. I need to lose 75 lbs. and he wants to lose 30 lbs. The food is delicious. I am on Day 5 of the Turbo Takeoff. Looking forward to reaching my goal.

Counseling re Turbo Week - My counselor was very helpful and explained my options. She was easy to talk to and helped me to keep my momentum. I am encouraged and have a better understanding of the first week. My counselor also suggested that I use the NuMi app which is a good idea for supporting my concern. Thank you!

Started Nutrisystem in March and have had nice results so far. I'm wearing jeans I haven't worn in years. Customer Service is outstanding the couple times I have called. All the food, with the exception of 2 items, have been very palatable and yummy! I see negative reviews for the cancellation policy and the fact is... you should be reading EVERYTHING before agreeing to ANYTHING! It's only common sense. I won't be cancelling anytime soon as I am thoroughly enjoying the convenience of the program as well as the results I am seeing! Kudos Nutrisystem!!!

I would like to say that the Nutrisystem program is absolutely wonderful. I wasn't able to exercise after breaking my leg, and I gained 13 lb. I did not know how I was going to lose it so I gave Nutrisystem a try. I have had the best experience ever with Nutrisystem and the counselors. I kept hitting plateaus because I wasn't exercising, but the counselors kept encouraging me. The food was delicious! I will continue on the success program to maintain my weight. I want to thank everyone at Nutrisystem for all of their help guidance and support. No matter how many times I called in, the counselors were great! Today, I met my goal! I could not be more elated. The program is so great that I lost this weight without being able to exercise. It is also taught me to eat much healthier than I have ever done in my life!

Customer service was so pleasant. Answered all my questions and took care of what I needed. I lost some of the paperwork in my shipment. This is being sent to me at no charge. Looking forward to the program and am assured if I need assistance it is available.

I signed up for one month. Lost 10lbs. I am very happy that I had the weight loss. I was charged for a second shipment and when I called to stop the delivery and ensure I was canceled from the program I was charged another large fee. I understand there is small print but when you go through the small print ensure you can read it. Their system is very overwhelming and not easy to get to all the small print. I have been trying to resolve this issue and requested a supervisor. After being transferred twice I was told a supervisor would call me. It’s been three days and have not heard from one but they ensured to charge my account again.

Because of a fraud alert on my card I had to cancel it. They assured me my NUMI order would go through, but that was not the case. After 50 minutes of waiting for a consultant I decided to use the chat. Nick ** was extremely helpful & put me through to Matthew **. He was awesome and gave me the tools I needed until I get my next order.

Ordering via telephone was long and drawn out. I was told that I would be called back in two minutes to speak to the 'nutrition' counselor (because I have hypertension) and did not receive a call in 30 minutes, so I called back, spoke to someone else who took my order and said I did not have to speak to the 'nutrition' counselor. I then received a message stating that my order had been cancelled because I did indeed have to speak to a counselor before ordering. The sales rep was courteous, but somewhat stuck on selling me a certain plan (the full 30 month with automatic 2nd month or penalty) such that it took quite a bit of time to understand what my options really were.

Did not receive a Get Started book with my order and the young man who helped me was just so helpful. He answered all my questions. And he went over and over my plan. I'm on to make sure I'm ok with it. Said he'd mail me my book I need in the mail. Very sweet guy, Thank you for all your help.

On the website's Manage Next Order page, I accidentally moved up my next order to the next day, which was same date my current order was being delivered. I sent an email and the response from Kristen ** was very quick and solved the issue. Thank you.

Very quick and helpful fix. I’ve contacted Nutrisystem 4 times. Two times before I joined with questions and once due to a damaged item in shipping and now this. Each time, my expectations have been exceeded. Great customer services! Thank you!

The message system Nutrisystem is using is very poor. This crackling and on the line and it's very unclear at times. When I press number 3 that they said was Diet counseling I got cancellation. This should be addressed as soon as possible. I'm disappointed. Also I did not received the paperwork in my order that I should have received. I had to call Nutrisystem to ask what I should do for the very first day tomorrow. I'm a new customer and I don't feel that I've been treated very well.

I was interested in knowing if I could swap out my nightly snack for an apple or orange and was told I could swap out with a PowerFuel & SmartCarb. Great to know!!! Everything about this program is great and I am very happy with my results thus far. Looking forward to a healthy new lifestyle with Nutrisystem!!!

I want to thank Nutrisystem for helping me make healthy changes to my order. I am diabetic and originally ordered things not knowing they were not all diabetic friendly, so when I contacted them about making the changes I needed. I spoke with a customer service rep who was originally not that helpful, but she passed me on to another person who was very, very helpful. I wanted to put in a good word on her behalf, but she was also very humble and just said she was glad to help. Nutrisystem should find this lady and give her a higher pay grade, she's awesome! Thank you so much for helping me get this right for my health!