Nutrisystem

Positives: Nutrisystem works and it is easy and delicious. Negatives: Nutrisystem is slow weight loss, you will probably give up before you reach your goal because you will get sick of the food. Tips for Success: Add nutrition to the program, add vegetables to every meal and snack. Add high quality protein too. Add a fiber supplement to keep feeling full. Add spices and herbs. Buy extra to serve to your family when you are having a day where it is hard to stay on the program. Add exercise AFTER you've lost about 20% of your goal because it is hard to eat a restricted calorie diet when you're burning more calories and you want to eat more food. How to be Successful: It is a mindset. Think that Nutrisystem is supplying all the junk food, you have to supply the high nutrition food. When you have to add food, you add only nutritious foods. You don't add any extra junk.

My chat with Emily ** was extremely positive as she was very helpful and provided exactly what I needed in a timely manner. I was expecting this to be a longer process. Thank you for the help! P.S. I wish the packaging of each individual product within the fresh start box was labeled as “week one”.

I enjoyed Nutrisystem and did lose 15 pounds with a goal of 30. Unfortunately, I grew tired of the food and slowly started eating more of my own cooked food. Your system does work. I just got tired of eating the food and went back to my old ways. I did, however, learn the importance of added vegetables for nutrition and fullness, I just am lacking the willpower to follow the strictness to reach my goal.

I just completed the first week on Nutrisystem. I would like to suggest that you put storage information on all your boxed meals. The beginning week box had mac and cheese with turkey sausage in it and I put it in the freezer to be safe. (It took six minutes to cook). The mac and cheese which was frozen took 4 minutes to defrost when I prepared it in the microwave. My microwave works fine with other meals you have. In the interest of safety, I would like to suggest that the boxes or at least a separate sheet contain directions for storage. Even the plastic containers with beef stew, etc need explanation for safe storage.

You require a verbal confirmation that I would like to cancel my subscription but your phone system is not recognizing the option selections when pushed and I tried from both a landline and a cell phone. Simply asking you to call me in an email - I was told that cannot be done. Great customer service, not!

Dominique was so helpful, professional, and patient! I am back on track with the NuMi app. I truly want to say Dominique like Tora are both the same and they are an asset to Nutrisystem. Tora helped me with making the food plan and making it comprehensible! And Dominique helped me with NuMi which was confusing me. Now I understand it! They both explained the importance of the correct power fuels and smart carbs. I am so thankful for their assistance. I finally feel like I have people on my side in my struggle to lose weight.

DO NOT BUY NUTRISYSTEM! The food does not taste not good and does not come as advertised, it does not work with weight loss, definitely not long term, and they charged me $125 TO CANCEL MY SUBSCRIPTION!!!! TERRIBLE Customer Service!

I started this program with an open mind and stuck to it the first week without one deviation. I was hungry, exhausted and had nagging indigestion that wouldn't subside. I started the week off with a four day long headache, and by the end of the seven days was really tired of everything chocolate. If you don't like chocolate...this might not be the diet for you. The second week started with a moldy blueberry muffin and bbq chicken paste that I could NOT bring myself to eat. After researching moldy Nutrisystem food online, I found that it was a common problem and was afraid to eat any of the pastry items. Once the bars ran out, I found that I couldn't bring myself to eat any more of the pasta items, or microwaved sandwiches/hot pockets. The indigestion continued and I eventually gave up on the whole plan. Today I received an email notifying me that I had another 4 weeks of food scheduled for delivery...which I was unaware of. I called to cancel and was charged a $125 early cancellation fee. This program is a joke. I have two weeks of my original 4 weeks worth of food left... It's up for grabs. :)

I'm disappointed that I haven't lost more weight. Some of the meals are not appealing to me. I have a very sensitive stomach, however I hope to stay with the program to see if it can work for me. The staff has been quite helpful.

NEVER received email giving me the opportunity to make changes to menu items. Received email last night at 10:56 PM saying the order was shipping in the next 4-10 business days. Called to ask why I was not given chance to make changes and was told cannot make changes now. They are in a rush to get your money and could care less about customer service. So I cancelled and I am through with them forever!

Moldy Cinnamon Streusel Muffin put me off! Seems there's no Quality and Condition checking before they release or distribute the product. How can we say this would be an effective weight loss assistance if even just maintaining the condition of the food is not handled properly. How much more the weight loss... Or that is the part of the program? Surprising the customer with "moldy food" so we lose appetite?

Customer service was very helpful. Helped me with planning my second week of meals. Including snacks and flex meals. I really appreciate her help and suggestions on understanding the complete program I lost 5 lbs in the first week. Thank you.

I called to get help with my program since I’ve been stalled for 6 weeks. Audrey was very helpful, providing several strategies I can try and sending me some additional support materials. She is amazing!

I decided to give Nutrisystem a chance when I saw a Groupon for their core plan that included all my meals for 5 days out of the week. I was so excited to get it until I received the box. The dinners included pizzas which are basically lunchable Quality and other stuff that is even worse. I tried one of the lunches for work. It was like rice and something else and it was by far the worst thing I’ve ever had. The snacks were not anything special either. Lunch bars were okay but I can go to the store and buy myself a protein bar... Now I have all this food sitting on top of my fridge that I’ll never eat. The only thing the food would be good for is if we went to nuclear war and needed something that could last in bomb shelters. I’m so upset that I spent my money on this junk.

After four months on the Nutrisystem plan, I achieved my weight loss goal and decided to cancel future orders. There is actually a phone menu selection number for cancellation which promptly connected me to a customer rep. He said he could help me with cancellation, but he had a few questions first. After the first question, I told him I didn't want to answer the questions and just wanted to cancel the orders. He said he would not (could not?) cancel the order unless I answered the questions. I repeated that I would not answer his questions and asked again, to cancel my order. He said, "no answers, no cancellation." I asked to speak to his supervisor. "There is no supervisor available" he replied.

I was excited to start the program, but when it finally arrived the box was missing many items, including the 7 day Fresh Start. I again had to wait and the order came through. Eating the food was hit or miss, some almost edible and others bland. The great shakes were chalky, not good. The ads on TV are misleading. When I called to cancel I was told there was a charge to do so, I could extend for 2 months and up to 6 but had to do it every 2 months.

I was harassed for wanting to cancel and hung up on. No questions asked. Policy is false advertising. Let’s hope I get my full refund for returning the box (update to come). The food has GMO and is very high in sodium. My overall experience was terrible with both the product and customer service I received. I would not recommend this company for weight loss. However, if you need MRE’s for an emergency food supply kit in the event of disaster then this may be helpful.

Hello, I wanted to let you know that I received the free 5 Frozen foods you offered. As I noted in my response, I choose the Turkey Medallions and Chicken Parmigiana once again to see if the first batch was just a fluke. Well I am here to tell you it was actually worse. Let's take the Turkey dinner as an example - the photos on your website and on the box CLEARLY show 8 FULL size medallions. When I opened and cooked the dinner, there was 1 medallion and about 4-5 PIECES that made a total of AT BEST 3. NOT EVEN HALF of what you show...

I received a one month order as I am a new customer and had absolutely no paperwork other than shipping Qty. How do I get started what grocery/veggies to buy with meals, The tracking sheet I had to ask for had the package initials NOT KNOWING what the initials meant for. Poor first step...unhappy as the boxes set awaiting instructions.

Most foods good and worked. I lost 30 lbs. I tell people that it works!!! I personally did not care for the chicken chunks w/ pasta. Too mushy. The chicken disc w/ pasta was not my favorite either. Enjoyed the lunch wraps; especially the beef one. My 1 question. I was ordering the chocolate shake, 1, + talked into ordering 2. Ok... then advised I would not pay for shipping if 6 were ordered. I did order 6, received 6... I guess I was mislead when charge was full price and no 40% discount. $240!!! Sorry to see full price.

I signed up for Nutrisystem thinking I was getting a 1 month supply. When I realized that it was an automatic month to month plan and that a new shipment was coming I decided to stop it. I was told by the company that since I was cancelling before the second shipment that I had to pay a $125 cancellation fee. I asked to speak with a supervisor and was told that was not possible. When you sign up you do not realize that this is the deal. The entire website states money back guarantee. But nowhere do they say that this is if you return within 14 days. When I asked where that was I was told in the plan and FAQs. This is not right. This information should be stated up front. My business is lost to them but I hope with this note others can be warned. Do not waste your money and be careful what you sign up for.

Can't get a person to talk to. The phone numbers I have been given have no option to talk to live person. The Nutrisystem person I finally did get a hold of last week was very rude. Nutrisystem sent me & charged me for 2 orders! She did not help at all! Basically, she told me "tough luck". I am about to cancel but if somebody could call me at **, please.

I started in July 2017 on my weight loss. To date I have lost 35 lbs with about 25 more to go. My first plan was the Core, but I just changed to the Success Plan with weekends off. I am very happy with my success which started with wanting to lose weight before surgery. It really helped in my rehab and overall I feel much better. Thank you Nutrisystem.

I have used Nutrisystem 3-4 times over the years, and it has improved over the years. The food is, of course, not as good as real food, and one has to sample several things before finding the ones that are good and meet one's palate, but what works for me is the portion control and having a plan to follow. Also knowing that if/when hunger hits, there's always something still on the daily list to have. The service is good and convenient.

Nutrisystem is wonderful. Very happy with not only the food & program, but customer care as well! Every time (other I have reached out (other than once) all reps I have been in contact have been superb professionals at assisting with any questions or problems. Only one time (out of several contacts) did I experience one male that was short/rude and/or unhelpful. I highly recommend this company to everyone I know.

Your email said the frozen was to be received today... not received, again! This was a replacement for a spoiled shipment that took in excess of 4 days last week. You have a problem with your shipper!!!! Frozen food must be received FROZEN!!!

Restricted physically, and 71 years old. January 17 I started at 242, February 3 now 229 pounds!!! Fast start loss was 7 pounds. Now loss about 1 pound every two days without exercise. Anxiously awaiting this month shipment. So much food!

Contaminated food container. Sara was unbelievably helpful. She listened to my concerns and made things right. She should be held up as how to deal with a frustrated customer, even though the issue was from a third party vendor. She also was prompt on the chat responses, which is not always the case for some companies. Thanks Sara!

Updated on 02/11/2019: Thank you for replying. No I will not return anything. The product was working to reduce my weight. My point was the person we dealt with behave like a con artist and unfortunately this type of behavior causes me to react. I repeated over and over that I did not want more than one month supply. I will be traveling for 30 days and that’s the reason I did not opt for the second food order. He said they would do the selection. He said that I would not get the discount if I only ordered 30 day supply. He said if I select the food the discount was not available. He said the company recommended that the first-order be selected by them. He repeated at least three times... When I get my order I need to contact Nutrisystem to cancel any further orders.

I spoke to TIM to tell him about the auto delivery that I had apparently misunderstood. At that time I told him the OFFER was to include Probiotic Shakes AND A SHAKER to make them in, included some FREE COOKIES and also that the CHOCOLATE was to be changed out to Vanilla. Well TIM Is a LIAR! NOTHING CAME with the SECOND order and my payment of 311+ US dollars. Then I get a message that I can return them and exchange them. WTH???