Weight Watchers

I joined Weight Watchers in July 2017. To date I have lost 102 pounds and have been at goal since June 2018. I feel GREAT! I am off all meds and able to do any activity I want! The program is very flexible and even easy to dine out with a few smart changes. I love to be creative and adapt recipes to make healthier. I would highly recommend! To me it is not a diet. It is an educational experience to transform your unhealthy life into a healthy one... Forever! Happily living life!

I was doing great on Weight Watchers. I loved it. I was losing every week. A few times I stayed the same but never gained. Then... Freestyle. Everything stopped. I did everything suggested. I kept asking how many 0 point foods could I eat and still lose weight. I was told to “work” the program and see how body reacted. I joined WW for help. I even tried different meetings to get answers. After being so successful I feel lost. I kinda feel like I was let down. I waisted a year trying to make it work. I loved you WW, it’s you, not me.

I joined WW on the 30 points program and it was wonderful. I was losing weight and then all of a sudden Freestyle comes along. Only allows 23 points. Just terrible!!! Free foods... no way=weight gain. So many people I know feel the same way and have terminated their memberships. Why can't WW have 2 programs... One for the people that want to do the 30 points and one for people who want to do Freestyle. Like the others I know it's time to terminate my membership. Goodbye WW until you can appease all!

I joined Weight Watchers on the 11/09/18 within 2 weeks I had gained weight and found I was hungry all the time. So found it really hard to stick to the diet and was obviously setting myself up to fail I had to find a program that worked for me. So I emailed WW on the 26/09/18 asking to cancel as I joined the 6 month program as per promoted because I it was a good bit cheaper as they offer better prices for people who lock them self’s in for a longer period of time. My first email was ignored so I emailed them again on the 08/10/18. Finally I got a email back saying they will not cancel my agreement because I missed the cooling off period by 1DAY!!! Yes 1 DAY!! I’m sorry. I’m a busy full times Single mum who also works 46 hours a week and missed it by 1 DAY!! I was told they will take a further £55 off me for a diet that does not work for me regardless.

I have been a long time member of Weight Watchers for many years. I love the program and it works. I have been at goal for the past 7 years! Over the past year at my weekly meetings we have gotten away from talking about the program. That is such an important part of this journey. Now we are suppose to get our phones out and talk about the app! I don't come to meeting to "learn" about the phone app. That should be a meeting in its own. I am an analogue person and do not enjoy using it to track. We have several people who like me, don't like the way this is going. We are being overlooked.

WW does not have a protocol for harassment on their Connect site. I and many others have been trolled by people. We've been called, "idiot", "stupid", "** you" and other derogatory comments. I am a grown women and know I can block and do. I then see these same people do the same to others. I go to report and I'm told to block. Genius idea. Did that. That's it. No internal protocol to address trolls on the site. Not only am I paying to use the site I am subjected to abusive people. NOT WORTH IT.

Love WW. Began in Fall of 2017 with great results! Lost 14 lbs :)). But when Freestyle change happened, I stopped losing. It didn’t matter what changes I made. Please give us back the option of old way. It’s so discouraging to stop progress.

I joined WW twice to get rid of baby weight. I joined in August to get rid of weight after my Dad was ill and passed away. I LOVE the WW Freestyle. Your BEST!!! Love 0 foods, connect, the app, etc. GREAT!!!

I am a previous WW member. Several years ago I lost 55 lbs and proof that the program works. I started to gain weight and thought I should give the program another chance. After attending the first meeting, I was totally turned off by the leader and lack of enthusiasm. I could not wait to leave the meeting. As a new member it took forever to check in, after the meeting I was not given any encouragement as to how to proceed with the new program. I decided to continue the program on my own because I know it works.

I signed up for 6 months of meetings. The leader was horrible. I requested to switch to online. They continue to take meetings payment out. Now there isn't a location in my area. And they still want payment for meetings. Stated I made a 6 month commitment. The program works. But their customer service and delivery of service is HORRIBLE! Beware.

I signed up in person for Weight Watchers, I asked if I had all the information I would need to sign up for the online app and was assured I had all I needed. But I do not have what I need. I had to wait all night to call someone after 8 am who can not offer me any advice except to wait and go to another meeting and see if someone could help me. Which leaves me confused because I received a intro packet and it has a nice little shopping list but offers no knowledge of what points any foods have and wonder how exactly I am supposed to track points. It was clear at the meeting they were more interested in selling their packaged food than making sure their new clients have the necessary information to succeed. I am highly frustrated and disappointed. I don't know what additional effort it will take to get this taken care off but I know it seems like too much already.

I loved the Weight Watchers program but had to quit due to medical reasons. I went online in May & cancelled my commitment. I was given an extra free month which I accepted with the understanding that my account would be cancelled after that month. I heard nothing & assumed my account was dormant. I went on my app just to make sure & it would not let me process without joining. So I was convinced that my a/c had been cancelled. Just yesterday I sat down to do my accounts & saw that I had been charged for the last 3 months. I called & was refused a refund & was instead I offered a free month! Please make sure your account is cancelled by calling in otherwise you may be surprised like I was.

I joined WW meetings program on May 3, 2018. The beginning of June I started calling and e-mailing the Customer Care Department to report that I hadn't received any newsletter, promotions etc. I was told 2 weeks, then 3 weeks, then 4 weeks to correct this but still the issue wasn't corrected. I then called their corporate office for Complaints the end of August because I felt by that time this issue should have been addressed and corrected. I have called 3 times since then and still the issue has not been corrected. Was told it would take several more weeks to correct the problem.

I was glad to see these reviews. I thought it was just me experiencing no weight loss. I used the Smart Points program a year ago and it worked. WW has always worked for me in the past. After four months I have lost 7 pounds. Sometimes I gain back a pound or two for no reason I can figure out. I’m counting and measuring and going to meetings. I don’t see how you can eat all of those 0 points foods and still have 23 points a day to eat more. I don’t need a group of people talking about how we can feel better about ourselves, I need a weight loss program. Bring back the old points system.

Be very aware of the contract you sign up for. There is a $40.00 fee to end your contract early? Why? Why are you penalized if the program isn't for you? If you are an online user you basically are paying $18.95 monthly for use of the WW app you use on your phone to count points. Why is there a cancellation fee? Why are you asked to sign on for a minimum of six months? Shouldn't it be on a month to month basis to see if it's really a good plan for you? Locking people into six months is criminal. I will say that the chat experience was very helpful and professional.

I’ve been with WW on and off for several years. When true to the program, for the most part it’s slow, but it works. Recently I tore my Achilles and was unable to attend meetings. When my 3-month subscription was up I called to cancel. They offered the online version (I declined) and offered me 30 free days. I confirmed at the end it would be cancelled and I would not have to call back in - was told yes! Fast forward 2 months and they are still charging me. I spoke at length to a customer service worker and supervisor only to find out - 1) they had the wrong email address in the system so I couldn’t confirm the cancellation and they wouldn’t tell me where they sent the email and 2) they saw in the system that I called to cancel but they needed the confirmation email; and 3) charged my account this month less than 12 hours ago and I can’t get $ back - they don’t reimburse for non-usage.

No membership if you buy through app. So, I just got off of the phone with support and was told that because my wife purchased the membership through the app, they couldn't help me. I needed to contact iTunes, get my money back from them and then sign up on the website! So, the issue is the app still belongs to Weight Watchers. If there is an issue with signing up through the app, get rid of the option!!!

I have been on WW and with a new mindset I was losing. Come January 2018 I was delighted with the new plan, but around March I was sick of it! I love using the scan and online features but I just can’t stick to the program. I would love to have the option of going back to the other plan. Have a choice to choose online which program I want to follow and allow the scanner to work correctly on either program. I like the idea of the program getting you to eat better but it is hard for me to eat the awful plain low-fat yogurt that I need to add sweetener and fruit to. The total calorie count of the yogurt is somewhere between 80 and 100 calories. The low-fat flavored yogurt I was enjoying prior to the new program was 80 but was 2 points. Makes no sense to me. I like ice cream. The ice cream I was eating was 110 calories and was 3 points now when I scan is 6 points. None of this makes sense.

I have been a Weight Watchers member on and off for the past fifteen years. I was a member for the Point Plus and lost 25 lbs. Maintained it for 18 months and then when the freestyle program started I gained it all back. I am vegetarian so the 200 free foods is very limited for the freestyle. I would like to return but the freestyle does not work. Maybe WW will bring back old program that actually worked or the option to choose the program the best fits an individuals goals.

I joined Weight Watchers in 2010, loved the program. I lost 45 pounds in 4 1/2 months, I felt great and loved the way I looked. I went through a tough period in my life and gained the weight back. The new freestyle program I don’t like. I feel like I’m wasting my money every month. I would prefer to be accountable for everything I eat not just somethings. Please change the program back!

I joined WW about 4 months ago. I am a physically taller, former athlete that was looking to get back to my peak fitness. These points do not work for me. I contacted WW and asked if they were able to terminate my contract without paying a fee since they (seemingly) should stand behind their product. They tell me that they cannot cancel my membership for 3 more months! If you’re on the fence about this program like I was, my recommendation would be to go with a different program that stands behind their product.

I have been trying the Freestyle and it’s not working like design. I have been very faithful. Lose 1 lb then gain two pounds. This is very frustrating. I maintain in my 23 points. Not very happy. Extremely frustrating.

The program is great. They did autopay and took 45$ out per month like clockwork. I stopped going and didn't hear a peep about why I stopped. Money matters. I don't apparently. Customer svc consists of apology from offshore reps who do not connect with real empathy. Good program...bad customer svc.

I gained weight after menopause and decided to try WW about 5 years ago. I was on the Points Plus Program and loved it. I lost 25 pounds (which was almost 20% of my total weight) in 3 months. I felt great. I kept the weight off for about 3 years; then gradually gained back about 15 pounds. Went back to WW in August. Now on the Freestyle Program. I have lost a few pounds in a month, but know I won’t maintain this eating style. It is basically like Atkins diet. Even if a food is “good for you”, there still needs to be portion control to really lose weight. I am sick of 0 point things like salad & chicken already. And the 24/7 “help chat” is useless. No one ever gets back to you. I’m hoping I can stop the program after 90 days. Sounds like other members have had issues cancelling. Please bring back Points Plus as an option.

I had starting using WW in the Spring of 2017 with great success! The weight was flying off and it felt easy and was encouraging. Life came around and I changed jobs (among other things) and I took a break. When I came back to get serious on WW again in Dec. 2017 this new "Freestyle" program was pushed out and the ONLY option. It's terrible. I've been trying for 10 months now to be successful and I just can't figure it out. It's not even that I say I'm trying and not really following, I have REALLY followed, bought new groceries, changed everything to follow it with little to no success. It's SO discouraging. It makes me want to quit WW. The old program was the only thing that really worked for me. Can we please have the option of choosing which program we want to follow.

After being on the Freestyle plan for just over 4 weeks, sticking to my 23 points per day, I am not losing any more than 1 to 2 lbs. And I don't ever take advantage of my weekly points. Can someone advise me on what I might be doing wrong? I eat all that I am suppose to, much of which is 0 point foods, but nothing is working for me.

I've always been a fan of Weight Watchers and had success in the past, met my goal, and went about my merry way. Well, then menopause hit and the weight started to come back on! I tried losing that extra weight just by cutting back on fattening foods and paying attention to my portions, and it seemed I was gaining instead of losing! Enter my dear friend, Fawn, who had been battling the same little demons I had been battling. She had recently joined WW on the Freestyle Plan and was having amazing success. She sent me the link and I signed up and started the very next day. I LOVE IT!!! The fact that so many of the lean proteins are free helps me make really great choices, like in the evening when I feel like I MUST have just a little something but I've used my points or have just a couple left.

I've tried to do this on my own and I just didn't get anywhere! I go to meetings and journey my way through. I've asked people for suggestions and they've given me a multitude of help. It's a supportive forum and there's so many people who inspire - they've had amazing journeys and they've lost a lot of weight - so inspiring. The only way I can get myself healthy and stay healthy is with Weight Watchers. Thank You!!!

I started WW in 1977, attended off and on over the years and made lifetime in 2009. I allowed life to happen and sadly, the weight returned. I believe in the program and think it’s one of the healthiest lifestyles around. My goal is to be at my goal weight in August 2019 and maybe even work for WW once that happens :).

Had considered Gastric By-pass and decided to go with the Weight Watchers Program! This is way better with the tracking Program and website I have no problem staying on track! Being able to scan products in the store and at home make it simple! You have full control of Your Program, I would recommend o anybody to check it out!!! Love It!!! FreeStyle is the answer!!! Go to the Meetings for support and camaraderie of Group Support!!!