Weight Watchers Reviews

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About WW (Weight Watchers)

Formerly known as Weight Watchers, WW sells memberships that include online tracking, in-person meetings and one-on-one personal coaching. The app helps you track food intake and activity, find recipes, join local meetings and locate support within the online community. It also offers SmartPoints and FitPoints programs to help dieters stay on track.

Pros
  • SmartPoints Budget System
  • Digital WW app tracks progress
  • Personal support
Cons
  • In-person aid not always available
  • Most meals must be prepared at home

Helpful Reviews

Goodyear, AZ
Verified purchase
I've been using WW for a month now and have had a very good experience. I've already recommended the service to two friends, one of which said he's signing up this week. The only ...

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Rancho Cucamonga, CA
Verified purchase
I’ve joined WW twice in the past, but find this plan the best they’ve ever had…The meeting I go to is amazing… it makes me feel part of a community, and supported. I love this pr...

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About Weight Watchers diet

WW (formerly known as Weight Watchers) is a global weight loss and health management program for both short-term and long-term dieters. WW Freestyle programs use the SmartPoints Budget system, which allows members to follow the WW diet easily. WW provides more than 4,000 recipes that can be made at home, plus guidelines for how to eat out on the program. The company also lets brand ambassadors earn a commission through an affiliate program when they share WW with others.

How does Weight Watchers work?

The key to success in the WW program is a specially designed SmartPoints system. Every food and drink item is assigned a number based on its calories, saturated fat, protein and sugar content. Members are then given a weekly and monthly “budget,” taking into consideration their activity, health goals and lifestyle. Dieters track their food, exercise and progress to make sure they're on target with their health goals.

With the points system, up to four daily unused SmartPoints can roll over into the next weekly budget. There are also 200+ Zero Points foods, such as eggs, salmon, chicken breast and beans, which don't need tracking while in the program.

WW keeps members motivated through its free rewards program — WellnessWins — where members celebrate creating healthy habits. Rewards include fitness class passes, wine tumblers, and take anywhere organizers. All WW memberships include a private online community and 24/7 support from a WW Coach, which is accessible through the digital app.

Weight Watchers programs

WW currently offers three membership options: Digital, Workshops + Digital, or Personal Coaching + Digital. WW Freestyle is the core program followed in all three of WW plans.  

  • Digital: For those just starting, the Digital plan gives dieters 24/7 support through an app and website. Members get access to WW’s database of more than 4,000 recipes and access to Connect, a private online community. The app also syncs with fitness trackers.
  • Workshop + Digital: For dieters who prefer a more personalized program, WW offers in-person sessions in addition to their digital plans. There are more than 3,000 studio locations nationwide offering about 14,000 workshops a week. With the help of certified coaches, members learn how to manage and maintain weight loss through healthy strategies. Memberships also include weekly check-ins with WW coaches.
  • Personal Coaching + Digital: The WW Personal Coaching + Digital plans provide tailored one-on-one coaching as part of its premium packages. The Personal Coaching + Digital plan doesn't include private check-ins, but it does include personalized action plans that help members meet weight loss goals.

Compare Weight Watchers pricing options

DigitalWorkshop + DigitalPersonal Coaching + Digital
Price per week*$3.07$6.92$12.92
Food and activity tracking
Weekly group Workshops
Personalized action plans
Price per week*$3.07$6.92$12.92
Food and activity tracking
Weekly group Workshops
Personalized action plans
WW pricing varies by location. Costs shown here are based on ZIP code 74119.

How to use the Weight Watchers food scale

The WW food scale comes pre-programmed with a database of more than 500 foods. It also gives you the option of adding in calories, protein, sugar and saturated fat for the scale to calculate, making it easy to weigh foods at home or on the go. The WW SmartPoints kitchen scale can be used to weigh foods and can save up to 10 favorites for future reference.

Foods to eat on Weight Watchers

Generally, WW dieters eat foods that are rich in whole grains and fiber.

  • Eggs
  • Turkey
  • Chicken
  • Oatmeal
  • Nuts
  • Fruit
  • Greek yogurt
  • Leafy vegetables
  • Fish
  • Beans
  • Avocado

Foods to avoid on Weight Watchers

WW dieters generally avoid foods that are high in sugar, salt, fat and calories.

  • Burgers
  • Pizza
  • Fried foods
  • Starchy vegetables
  • Donuts
  • Cake
  • Pie
  • Ice cream
  • Cookies
  • Alcohol
  • Soda
  • Butter

Weight Watchers FAQ

What do you get when you join Weight Watchers?

All WW members get access to the digital program, which includes a database of 4,000+ recipes, a private online community and 24/7 support from a coach. All memberships include access to WW’s app, where members can track daily activity and food intake to see your progress. Some members opt to attend in-person sessions or work one-on-one with a WW coach.

How do you lose weight on Weight Watchers?

WW encourages weight loss through a healthy diet and exercise. WW uses the SmartPoints Budget system, where food and drink items are given a number. Based on your weight loss goals, you’re then given a weekly and daily “budget” of points.

What can I eat on Weight Watchers diet?

WW diets are flexible enough that you can almost eat anything you want (in moderation). With the SmartPoints system, you can create foods at home that fit into your weight loss goals or eat out with family and friends.

How much does Weight Watchers cost?

Programs start around $3 per week, and the standard monthly cost for the introductory plan is approximately $19.95 before tax.

How quickly can I lose weight on Weight Watchers?

Most people on the WW program see a weight loss of 1-2 pounds per week. How quickly you lose weight on WW depends on your goals, activity level and lifestyle.

Where can I buy a Weight Watchers calculator?

SmartPoints calculators for the freestyle program can be purchased through WW’s online store.

Does Weight Watchers provide food?

No, WW does not provide food. Members are responsible for all their grocery shopping.

Does Weight Watchers have free registration?

Occasionally WW offers exclusive online specials when members can sign up for $0 and get 2 months free.

Still have questions?

Is Weight Watchers worth it?

Yes. WW services are excellent for individuals looking to be part of a healthy community and get accountability on their journey. For a low monthly cost, members get access to WW’s website and app, which includes their WW Freestyle program and guidelines on their SmartPoints diet. Freestyle gives members a flexible approach to healthy eating, allowing for a personalized approach to weight loss.

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WW (Weight Watchers) Reviews

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    Page 1 Reviews 0 - 10
    Billing

    Reviewed May 14, 2026

    I have not even gotten into the med plan but I can tell you, that getting into the plan is difficult and frustrating. They have already taken my first payment and I have not even gone through their registry process. I tried to cancel my application and there seems to be no one who can do that. Their system is complicated and you have no idea from the start of how much you are going to have to spend for their program including medication. I will never recommend WW to anyone and I totally regret ever having heard of WW.

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    Sales & MarketingRefunds & PayoutsStaffBilling

    Reviewed May 13, 2026

    Oh my gosh...I wish I would have found these reviews SEVEN days ago. So many of the previous reviews use the same words I just messaged to customer support and my supposed "care team." "Predatory." "Scam." "Fraudulent." What. A. Joke. I don't mind paying for the first month, even though I figured it out within 7 days that this wasn't right for me. But locking me into the 6 months is crazy. By the way, it took almost 7 days to get the info from the care team for me to make this determination. WW is a massive company that doesn't need to operate like this. I'm sure most of us would be willing to pay even $100 for a one-time visit to get all the info upfront.

    I will continue to dispute this with WW and my credit card, but seeing all of these 1-star reviews makes me believe they really don't care. It's a predatory money grab. And what's worse...Most people are like me, desperate for real help and I signed up in good faith and excited that that help was around the corner. Instead it was a major company being unclear and then stealing from me. Could not be more disappointed with this service.

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      PricePunctuality & SpeedStaffBillingRatesTransparency

      Reviewed May 12, 2026

      Had a disappointing experience with this program and cannot recommend it. I was charged an upfront $49 enrollment fee, which I paid with the understanding that the intake and onboarding process would begin promptly. However, the intake process was delayed until the payment fully cleared, creating unnecessary wait time before any meaningful interaction or service began. Once that delay passed, I was then informed that I would need to pay an additional $99 for a consultation in order to proceed. At that point, with no services rendered and mounting costs, I decided not to continue and accepted the loss of the $49 fee.

      Based on my experience, this program appears structured to collect fees before providing value. The lack of transparency around timing and additional required costs was frustrating and did not inspire confidence. Overall, I do not believe this program justifies its cost. There are other programs available that offer clearer pricing, faster onboarding, and better value for the money. I would recommend exploring alternative options before committing to this one.

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      TechStaffBillingRates

      Reviewed May 10, 2026

      I joined the WW Med+ plan. I tried to cancel the plan and they refused to work with me. I couldn't afford the medication and I had other financial problems as well. I canceled before the month was up. They would not let me out of my contract and they wouldn't even consider a pro rated amount since I don't use their platform. They didn't even try to help. This company only wants your money. They care nothing about their customers. It's about money alone. Their cancelation policy is unfair. I even asked for a lower payment. They said no and that they would no longer discuss the matter with me. After reading other reviews, I found out I am not alone. I hope they are investigated and are forced to change their policies, so that other consumers are not taken advantage of. I would not recommend them to anyone unless they have money to throw away.

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      Sales & MarketingPriceRefunds & PayoutsStaffEase of UseRates

      Reviewed May 7, 2026

      Tried the clinic for more resources and meds. They enroll you in multi month plans which auto-renew, which was not clear to me. When I tried to cancel as it was not helpful to me, they said I had to pay for another 3 months even though I wasn't using their services. Meds are also advertised at a lower rate than they actually cost. The higher doses are double the price of the lower ones. This was not disclosed. Finally difficult to navigate the website. You can't enter regular weights. You have to chat to do everything. Would not recommend.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed May 6, 2026

      I signed up for the med plus clinic. I committed for 6 months at $89 a month, The medication was not a good fit for me and I discontinued it after 3 months but honored my commitment and continued to pay the $89 for an 3 more months and then submitted a cancellation. I received an email that my plan was cancelled and 10 minutes later received an email that I had switched to a new plan at $49 month for 6 months. I did not sign up for another plan but they withdrew money from my account. The representatives at WW were not helpful and then I received an email that they would no longer talk with me concerning this. I am now disputing this with my bank. I was a WW member on and off for over 15 years and was treated horribly. They are not the organization that they once were.

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      CoverageTechSales & MarketingPunctuality & SpeedOnline & AppStaffHonesty & Transparency

      Reviewed May 2, 2026

      They are deceptive & deceitful. The app is impossible to navigate. On day 1 I had to submit health information/scale picture etc multiple times because they would not verify it. Then they submitted to my insurance company which they said would take 3 weeks. HOW? My pharmacy has been able to get insurance verification within 24 hours. Then it was rejected so they said they would submit again WHY?? They submit up to 3 times and in the meantime I can't move past the front screen that says they are waiting for insurance verification. They never offered a self pay option.

      I finally just got it through my doctor but they still won't cancel. Oh, and they advertise the meds at around $99/or as part of the monthly fee, it is misleading and hard to tell what they are saying. It turns out the med I am paying $150 from the pharmacy through my doctor would have been over $200 from them, plus the fee. I understand that there is a contract but I thought that meant that they would have to provide something in exchange. I wasn't as wary as I should have been because I thought they were such a long standing reliable company and it turns out they are more scammy than anyone else. Oh and every time I log on, I get a message that my primary care provider is out for 5 months - hilarious and typical of this horrendous predatory company.

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      Tech

      Reviewed April 30, 2026

      I thought I was signing up for a GLP1 prescription and ended up with some 1 year contract I cannot cancel for something I've never used. This company has gone totally downhill and should be investigated for fraud schemes!

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      PricePunctuality & Speed

      Reviewed April 30, 2026

      Med+ might cost you $1200/year or it could cost you $2400/year. The only way to know for sure is to sign up for the whole year now! (And find out two weeks later it’s gonna be $2400/year). Nothing shady at all about that practice.

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      Refunds & PayoutsStaff

      Reviewed April 27, 2026

      I joined WW a couple of weeks ago to the med+ plan. Once I realized that I constantly had to pay for everything I tried to cancel my subscription. They informed me that I would continue to pay monthly until my subscription ended. I believe this is unfair practices from a company claiming to help people, instead they are ripping people off! It's time we go to social media and expose their practices. I'm tired of being ripped off by these companies.

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      WW (Weight Watchers) Company Information

      Company Name:
      WW (Weight Watchers)
      Website:
      www.ww.com