Weight Watchers Reviews

I signed up for WW plus Meds for one year. After my credit card was charged I received an email asking for my insurance. I realized I was going to be charged $74 a month plus medication. I didn’t want to do that. They kept after me. I canceled the WW. I blocked the emails. I called the office and they said “Because I signed up for a year” they will not stop charging me $74 for a program that I am not using. It’s unfair because I thought I would have the opportunity to decide about taking the Gp-1. I also canceled.

I, like many others, was misled by what I was being offered. I thought that, if I didn’t like the Zero Points program, I could switch to another WW plan (I’d been successful on a previous one). I had no idea that the only plan I could move into was a drug plan. Et tu, WW? It’s no longer about improved health, but $$$$$$. I’ve wasted mine, but WW got what they were truly after.

Tried to cancel within 2 days - was told no, I signed a contract. I was always told you had 3 days to get out of a contract but not with these crooks. So I tried their medication. Got physically sick within a couple hours of taking. They apologized and offered me new medication. Why would I trust this again so I said no thank you, please end my contract. I mean it’s not like I even saw a doctor or anything before being prescribed their junk. They told me no, it wouldn’t be fair. Fair? Their crap made me sick! I join a gym, I can quit any time. I join nutrisystem, I can quit any time. I join WW and I’m stuck paying for a year for NOTHING.

ZERO stars if that was an option. Total scam. Don't enroll in their programs. Complete fraud and no way to stop payments. Completely a company that only wants your money with no concern for the consumers well being. I am a 79 year old person and was scammed by Weight Watchers. The information was misleading and I ended up not being able to cancel or get a refund for a year at $25 a month. Not good customer service.

Signed up for a plan. I was specifically searching for a plan with access to a GLP-1 prescription when I was directed to the Core plan, but then was told GLP-1s were not for me. So I guess I signed up for the wrong plan, but I did as I was directed and that's the plan WW directed me to. Tried cancelling the plan within an hour of signing up, but WW refused to allow me. Cannot even switch to a plan with GLP1-prescriptions - so now I'm forced into a year long commitment for a plan I have no use for. When I buy a ticket for a plane, I have 24 hours to cancel. WW will not honor a cancellation request within the hour. Guess they much rather have me share my negative experience for the rest of my life than cancel my membership.

My experience with WeightWatchers Clinic + Medications has been extremely disappointing. I enrolled because I was told they would help me obtain prior authorization for my medication. After multiple attempts, they were unable to get the approval completed. When I later worked directly with my own doctor, the prior authorization was approved without the problems I experienced through WeightWatchers. What is most frustrating is that after paying for a service that was unable to deliver what was promised, I requested a refund and was repeatedly told there was nothing they could do.

I am extremely disappointed with my experience. I accidentally upgraded my membership and realized the mistake almost immediately. As soon as I understood that the upgrade enrolled me in a 12-month commitment, I contacted customer service and requested that the change be reversed. Despite reaching out right away, I was told that I would be responsible for paying for the entire commitment period because I had accepted the terms. I explained that I did not understand I was committing to a year-long plan and believed the pricing information was unclear, but no accommodation or courtesy exception was offered.

ZERO stars if that was an option. Total scam. Don't enroll in their programs. Complete fraud and no way to stop payments. Completely a company that only wants your money with no concern for the consumers well being.

Loved the program in the beginning. I've had some health issues, which is on me, but as I need to track other nutrients, such as potassium and phosphorus, I had to purchase another application, because WW just can't add that like everyone else can. Then, the whole format changes without notice, making it more difficult to navigate. I'm locked in until August and will not be using the app any longer. From day one, my personal needs were shut down. I suggest Kidney Pal and/or Lose It! Both are cheaper and provide far better tracking.

I attempted to start Weight Watchers in February 2026. To use the program you have to use the app and sign on to regular website. Very confusing. They had me on two different sign ins and I could not get my information. It took over a month to straighten that all out. When I had my meeting with my healthcare provider they did not have a strong internet connection and had to keep running around the building they were in. Took two more weeks till I got the GLP1 we decided to use.