Companies that offer services to taxpayers, to help resolve problems with the Internal Revenue Service (IRS), say a handful of companies in their business have given the rest of them an undeserved bad reputation.
"Not all tax problem resolution and mediation firms are created equal," said Michael Rozbruch, founder and CEO of Tax Resolution Services, Co., and part of an association that is working toward regulating the industry to protect consumers. "When some companies make news by doing things the wrong way, it makes the rest of us look really bad—the consumers lose, the legitimate tax debt resolution businesses lose, the taxing agencies lose, and it's just a huge mess that needs to be cleaned up now."
Rozbruch notes his industry began getting unwelcome attention in 2010 when then-California Attorney General Jerry Brown skewered "Tax Lady" Roni Lynn Deutch for purposely "engaging in a scheme to swindle taxpayers." Since then, he says media outlets have started a trend of lambasting tax debt resolution companies across the board.
Authorities shut down firms
"Over the past couple years, nationally recognizable firms such as American Tax Relief (ATR), JK Harris and TaxMasters were either shut down by federal regulators or recently filed for bankruptcy. Additionally, JK Harris and TaxMasters are also under investigation for similar issues that helped to take down the Deutch firm.
Rozbruch criticizes those firms for engaging in what he called the "dubious practice" of not working clients' cases until they were full paid by the consumer, which was generally months after folks hired them, even though they offered their clients payment plans.
Even if Rozbruch is correct about his industry, it would be wise for taxpayers to tread very carefully when considering paid assistance in dealing with the IRS. A number of reputable law firms specialize in tax issues, and they may be a good place to start.
IRS is easier to deal with
At the same time, it is easier to deal with the IRS than it has been in the past and dealing directly with the tax agency should be explored. The objective is to reach an "offer in compromise" that will allow you to settle your tax debt for less than the full amount you owe. Here's what the IRS says about offers in compromise:
It may be a legitimate option if you can't pay your full tax liability, or doing so creates a financial hardship. We consider your unique set of facts and circumstances:
- Ability to pay;
- Income;
- Expenses; and
- Asset equity.
"We generally approve an offer in compromise when the amount offered represents the most we can expect to collect within a reasonable period of time," the IRS says on its website. "Explore all other payment options before submitting an offer in compromise. The Offer in Compromise program is not for everyone. If you hire a tax professional to help you file an offer, be sure to check his or her qualifications."