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American Airlines and Delta put more international flights on-hold due to COVID-19

The airlines’ commitment to traveler safety and no-charge rebooking continues

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American Airlines and Delta Air Lines have put into place an additional suspension of long-haul international flights from the U.S. due to decreased demand and government-imposed travel restrictions related to the coronavirus pandemic (COVID-19).

American Airlines

American’s cut-back runs through May 6. The essence of its reduction in flights is as follows:

  • Operate one flight daily from Dallas-Fort Worth (DFW) to London-Heathrow (LHR)

  • Operate one flight daily from Miami (MIA) to London-Heathrow (LHR)

  • Operate three flights per week from Dallas-Fort Worth (DFW) to Tokyo (NRT)

  • Continue currently scheduled short-haul international flying -- including flights to Canada, Mexico, Caribbean, Central America, and certain markets in the northern part of South America.

“American will continue to take care of customers as this situation develops,” the airline said in a statement. The airline’s offer to waive change fees for customers who purchased tickets prior to March 15 for travel to Europe, including the United Kingdom or Ireland, through May 31 remains in place.

American says that travelers who have booked flights that are part of the cancellations will be contacted directly by phone or email. For a full list of the affected routes, visit the company’s website here.

Delta Air Lines

Delta’s cutbacks are pretty much a mirrored reflection of American’s reduction on U.S. to Europe and the United Kingdom routes. Its reduction in flights is as follows, effective Monday:

  • One flight daily Atlanta (ATL) to Amsterdam (LHR)

  • One flight daily Atlanta (ATL) to London-Heathrow (AMS)

  • One flight daily Atlanta (ATL) to Paris-Charles De Gaulle (CDG)

  • One flight daily Detroit (DET) to Amsterdam (AMS)

  • One flight daily New York-JFK (JFK) to London-Heathrow (LHR)

  • Delta will also temporarily suspend service between New York-JFK (JFK) and Mumbai (BOM) starting Tuesday, March 17

  • Service between Atlanta (ATL) and New York-JFK (JFK) to African destinations South Africa, Ghana, Senegal and Nigeria will continue

  • As far as Delta’s partnerships with Air France, KLM, and Virgin Atlantic, the airline said Air France and KLM plan to continue their own operations to approved Centers for Disease Control (CDC) U.S. airports and are closely coordinating with Delta and Virgin Atlantic as adjustments are made. 

    • The CDC-approved airports are: Atlanta (ATL), Dallas-Fort Worth (DFW), Detroit (DTW), Newark (EWR), Honolulu (HNL), New York-JFK (JFK), Los Angeles (LAX), Chicago-O’Hare (ORD), Seattle (SEA), San Francisco (SFO) and Washington-Dulles (IAD). 

In an email to Delta awards program members, the airline’s president, Ed Bastian, said that the company is doing everything it can to “make it easier to adjust travel plans. We know customers trying to contact us are experiencing extremely long wait times, and we are continuing to do everything possible to address your needs as we work through a solution.” 

As far as changing or rebooking a Delta flight, the airline is allowing any ticket expiring in March or April to be extended to enable rebooking and travel until Dec. 31, 2020. 

For a complete list of Delta’s affected routes, readers can view the company’s updated list here.

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