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Xfinity vs. Guardian Protection

Xfinity and Guardian Protection differences

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Written by Amanda Futrell
Edited by Justin Martino

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    Xfinity vs. Guardian Protection

    Xfinity and Guardian Protection are two security systems with smart-home capabilities. These two companies differ greatly in regards to price, DIY monitoring ability and trial periods. While Xfinity is certainly the cheaper of the two, Guardian Protection’s customer service and positive reviews make it more appealing for many customers.

    Installation and cost

    xfinity logoguardian protection logo
    Installation typeProfessionalProfessional
    Installation fee$100Included in all packages
    Upfront costEquipment cost of $360 to $600+; financing availableVaries by equipment
    Trial period30-day money-back guaranteeNone listed
    Contract termsTwo yearsTypically 60 months; month-to-month options available
    xfinity logoProfessional$100Equipment cost of $360 to $600+; financing available30-day money-back guaranteeTwo years
    guardian protection logoProfessionalIncluded in all packagesVaries by equipmentNone listedTypically 60 months; month-to-month options available

    Monitoring plans and pricing

    xfinity logoguardian protection logo
    Monitoring price range$30+$45.99+
    Monitoring optionsProfessional and self-monitoredProfessional
    Self-monitoringSelf protection feature available (live recorded video) for $10/month
    Upgraded self-monitoring
    24/7 professional monitoring$30+$45.99+
    Upgraded professional monitoring$40+Not offered
    xfinity logo$30+Professional and self-monitoredSelf protection feature available (live recorded video) for $10/month$30+$40+
    guardian protection logo$45.99+Professional$45.99+Not offered

    Security equipment

    xfinity logoguardian protection logo
    Wired or wireless?WirelessWireless
    Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
    Video doorbell
    Control panel
    Motion sensor
    Entry sensor
    Glass break sensor
    Keychain remote
    SirenNot specified
    Panic buttonVia touch-screen control panelMedical panic button
    Yard sign
    xfinity logoWirelessIndoor and outdoor camerasNot specifiedVia touch-screen control panel
    guardian protection logoWirelessIndoor and outdoor camerasMedical panic button

    Smart-home features

    xfinity logoguardian protection logo
    Smart locksCompatible with August, Kwikset and Yale
    Smart lightsCompatible with GE (Jasco), Leviton, LIFX, Lutron Castéta, Phillips Hue, Sengled
    Smart thermostatCompatible with Carrier Cor, ecobee, Zen
    Garage door controlCompatible with Chamberlain LiftMaster
    Temperature sensor
    Water sensor
    Smoke detector
    CO2 detector
    xfinity logoCompatible with August, Kwikset and YaleCompatible with GE (Jasco), Leviton, LIFX, Lutron Castéta, Phillips Hue, SengledCompatible with Carrier Cor, ecobee, ZenCompatible with Chamberlain LiftMaster
    guardian protection logo

    Technology

    xfinity logoguardian protection logo
    Mobile app
    Mobile app monitoring
    iOS rating4.44.7
    Android rating4.53.5
    Notification/alert optionsText, email, push and TVPush, email and text
    Home automation capabilities
    Voice integration
    Amazon Alexa
    Google HomeNot specified
    Other integrationsNot specified
    xfinity logo4.44.5Text, email, push and TVNot specifiedNot specified
    guardian protection logo4.73.5Push, email and text

    Reputation on ConsumerAffairs

    xfinity logoguardian protection logo
    Overall star rating3.74.2
    Verified customer reviewsXfinity Home reviewsGuardian Protection reviews
    xfinity logo3.7Xfinity Home reviews
    guardian protection logo4.2Guardian Protection reviews

    All information accurate as of publishing date.

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      Xfinity

      While mostly known as a cable and internet company, Xfinity also offers a fairly low-price home security system. Most of Xfinity’s security devices are suitable for DIY installation, but specific sensors require professional installation — pricing varies based on your location.

      Xfinity offers both DIY and professional monitoring. The company has month-to-month contract options, and you can also take advantage of a 30-day trial period.

      Xfinity packages

      Existing Xfinity customers should consider the Quad Play Bundle, which includes phone, cable, internet and home security. The company’s home security-specific plans are:

      • Self-Protection Plan: The Self-Protection Plan offers video surveillance through the Xfinity app or your television with the Xfinity Voice Remote for $10 a month. It does not include professional monitoring.
      • Home Security Plan: The Home Security Plan offers professional monitoring by trained personnel who notify emergency services if an alarm gets triggered. The plan costs $30 a month.
      • Home Security Plus Plan: The Home Security Plus Plan offers the same features as the Home Security Plan along with up to a week of cloud storage for your videos. For $40 a month, this plan allows you to search your videos for certain people, pets and cars.

      What Xfinity customers say

      Xfinity has mixed reviews on our site. Some customers really like the camera and app features, but others are dissatisfied with the equipment. The company also has some negative reviews regarding customer service. Keep in mind that the devices aren’t compatible with Amazon Alexa, so Xfinity might not be the best fit if that’s important to you.

      XFINITY home security is convenient and a great product for the amount you pay. I only wish that it worked with Amazon Alexa and my digital door locks. However I can control those with an app so that’s fine."

      Corky of Chicago, IL

      Guardian Protection

      Guardian Protection is a 70-year-old security company that offers home monitoring systems starting at $149 upfront and $45.99 a month. All Guardian Protection systems are professionally installed and monitored. Guardian Protection has completely U.S.-based monitoring centers and only uses local technicians to service their systems. As a result, Guardian Protection is currently available in select locations, including:

      • Austin, Texas
      • Baltimore, Maryland
      • Charlotte, North Carolina
      • Cincinnati
      • Cleveland
      • Columbus, Ohio
      • Indianapolis
      • Millsboro, Delaware
      • Orlando, Florida
      • Philadelphia
      • Pittsburgh
      • Raleigh, North Carolina
      • San Antonio
      • Tampa Bay area
      • Washington, D.C.
      • Youngstown, Ohio

      Guardian Protection plans

      Most Guardian Protection equipment has smart-home capabilities with many automation features. Guardian Protection offers eight plans tailored to different lifestyles and needs.  All eight plans include professional monitoring.

      • Bachelor(ette) Pad: The Bachelor(ette) Pad offers fire and burglary protection as well as mobile controls.
      • Burglar Buster: The Burglar Buster offers advanced encryption and video surveillance.
      • Family First: The Family First plan offers door access alerts and keyless entry.
      • Frequent Flyer: The Frequent Flyer offers mobile controls, front-door monitoring and burglary and fire protection.
      • Healthy (Green) Home: The Healthy (Green) Home offers energy-efficient features, including smart temperature control and smart lights.
      • Pet Parent: The Pet Parent offers a smoke and CO2 detector, video and photo capabilities and comfort control.
      • Protect My Parents: The Protect My Parents plan offers life alert capabilities and easy-to-use controls.
      • The Works: The Works offers keyless entry and live video streaming.

      What Guardian Protection customers say

      Guardian Protection reviews frequently mention good customer service and positive experiences with the installation technicians. Customers say the system works well and that they enjoy the app’s remote access features. Some customers expressed frustration with contract issues and said their service calls weren’t as prompt as they would have liked.

      I would recommend this organization to other homeowners. The most convenient aspect of this system is the remote access and having the ability to see who is at the door whether I am at the residence or not. Very much like this aspect of the service."

      Laura of Lewes, DE

      Bottom line: Xfinity or Guardian Protection?

      Your location may be the deciding factor due to Guardian’s limited geographical availability. If Guardian is unavailable in your area and you're already an existing Xfinity customer, Xfinity might work for you.

      • Xfinity is best for existing Xfinity customers who want to bundle their phone, internet, TV and home security system with Quad Play.
      • Guardian Protection is best for customers who live in participating areas and want a quality home security system with highly rated customer service reviews on our site.
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