Vivint vs. Vector Security

Vivint vs. Vector Security: What's the difference?

Vivint is a full-service smart home security provider that designs, manufactures and installs its own high-end equipment. Its systems can include cameras, smart thermostats and voice assistant integration with Amazon Echo and Google Assistant, all controlled through Vivint's proprietary platform.

Vector Security is one of the largest independent security companies in the U.S. and uses the Alarm.com platform to power its custom-installed systems. It takes a consultative approach to sales, relying on local technicians to design and install a system tailored to each home.

What we like about Vivint

• Proprietary technology: Vivint controls its entire tech stack, from smart locks to outdoor cameras with intelligent person detection, giving it capabilities you won't find on third-party hardware.
• Proactive security: The Smart Hub uses on-device analytics to deter crime before an alarm triggers — including audio alerts that can warn off lurkers.
• Unified control: Security, lighting, locks and temperature are all managed through the Smart Hub, making it a true whole-home automation center.

What to consider: Equipment costs are the biggest hurdle — a full system can easily run past $2,000. Financing contracts stretch up to 60 months, which is among the longest commitments in the industry.

What we like about Vector Security

• Local presence: Vector Security operates as an established independent provider with local technicians and strong customer support across its service areas.
• Tailored solutions: The consultative sales process means your system is designed around your home's specific layout and risk profile, not a one-size-fits-all package.

What to consider: Pricing is not published online, so you'll need to contact a representative for both equipment and monitoring quotes. Professional installation is the only option, with no DIY path for cost savings.

Vivint vs. Vector Security: System and installation

Both Vivint and Vector Security require professional installation. Here's what you can expect from each company's installation process.

Vivint system and installation

• System type: Vivint's equipment is fully wireless and built around the Vivint Smart Hub touchscreen control panel, which serves as the nerve center for the entire system.
• Installation options: A Vivint Smart Home Pro handles all installations — there is no self-install option. Installation fees typically run between $99 and $199, though these are often waived with promotional offers or higher-tier packages.

Vivint equipment costs

Starter packages begin around $599, and fully customized systems with multiple cameras can push well past $2,000. Customers can pay in full upfront or spread the cost over 42- or 60-month financing terms.

Vector Security system and installation

• System type: Vector Security uses wireless equipment powered by the Alarm.com platform, covering a wide range of security and life safety devices including high-definition cameras and energy management tools.
• Installation options: All installations are handled by local, certified Vector Security technicians who custom-design the system for your specific property. No self-install option is available.

Vector Security equipment costs

Equipment pricing is determined through a custom quote following an in-home consultation — no standardized pricing is listed online. You can purchase equipment outright or finance it, typically with a lower upfront payment and the remaining balance rolled into monthly fees.

Vivint vs. Vector Security: Monitoring plan costs

Both companies provide robust, 24/7 professional monitoring services.

Vivint monitoring plans

• Smart Security: Starts at $29.99 per month and covers sensor-only monitoring with no camera component.
• Smart Home Video: Starts at around $44.99 per month, with cloud storage for camera footage running approximately $5 per camera each month.

Contract commitment: Customers who finance equipment — which most do — sign a 42- or 60-month agreement. Paying for all equipment upfront unlocks a month-to-month service option.

Vector Security monitoring plans

• Essential Security: Starts at $44.95 per month and covers basic intrusion monitoring with professional installation included.
• Home Automation: Starts at $59.95 per month and adds remote app control along with smart device integration for lights and locks.
• Connected Home: Starts at $69.95 per month and includes video monitoring and full smart home capabilities through the Alarm.com mobile app.

Contract commitment: Vector Security requires a 36-month contract. The company runs a credit check during signup, and early termination fees apply if you cancel before the contract period ends.

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Vivint vs. Vector Security: Equipment and technology

Here's a closer look at how Vivint's proprietary smart home ecosystem compares to Vector Security's Alarm.com-powered hardware lineup.

Reputation on ConsumerAffairs

What Vivint customers say

The Vivint Smart Home security system receives predominantly positive reviews from its customers. Customers mention the efficient installation and polite, professional service they received from the company. Many customers were also impressed that the technicians took the time to explain the system thoroughly and answer all their questions. There are some negative reviews about poor installation or equipment malfunctioning.

What Vector Security customers say

Vector Security consistently earns 5-star reviews from their customers on ConsumerAffairs. Reviewers frequently mention the friendly and knowledgeable technicians who take the time to answer questions and explain how the system works. Most customers are happy with the product and the service, though some report they've received poor customer service and had trouble getting live help on the phone.

Bottom line: Vivint or Vector Security

Choose Vivint if you want a custom-designed system built on cutting-edge proprietary technology and don't mind paying premium prices — just be aware that financing comes with contracts up to 60 months, and budget-conscious buyers or those who prefer DIY flexibility will find better value elsewhere.

Choose Vector Security if you want a professionally designed system running on proven Alarm.com technology and are comfortable requesting a custom quote rather than browsing published prices — if upfront pricing and shorter contracts are important to you, other providers may be a better fit.

» MORE: Vector Security vs. Frontpoint