What is the difference between Vivint and Vector Security?
Both Vivint and Vector Security specialize in professionally installed, custom-designed home security systems with smart-home integration and 24/7 monitoring. The two companies offer total home automation from a mobile app, but there are differences. When choosing between the two, it’s essential to know how they differ to find the one right for you.
Installation and cost
Installation type
Pro installation
Professional
Installation fee
$49 to $199
Included
Upfront cost
Varies based on equipment
$99 to $199
Trial period
Not listed
One-year warranty on equipment
Contract terms
Typical contract is 60 months; month-to-month available with upfront equipment purchase
Varies
Pro installation
$49 to $199
Varies based on equipment
Not listed
Typical contract is 60 months; month-to-month available with upfront equipment purchase
Vivint offers fully integrated home security and smart-home automation with professional installation and 24/7 monitoring. The Vivint Smart Drive lets you capture continuous video recording from all your home cameras, store it for 30 days and access it from the app.
Vivint devices include environmental sensors such as CO monitors, smoke detectors and flood sensors that send alerts. Vivint systems also feature Smart Deter technology that identifies real threats and deters them with light and sound.
Vivint plans
Vivint customizes all of the home security systems it sells and installs. Prices start at $1 per day and include 24/7 monitoring and professional installation. Call the company for a free consultation and quote.
What Vivint customers say
The Vivint Smart Home security system receives predominantly positive reviews from its customers. Customers mention the efficient installation and polite, professional service they received from the company. Many customers were also impressed that the technicians took the time to explain the system thoroughly and answer all their questions. There are some negative reviews about poor installation or equipment malfunctioning.
We just switched from ADT!’ The door to door customer service we received was amazing! Chris and Trey were both very professional and timely. All of our questions were answered efficiently. Our set up is Awesome! So much More than we expected!!"
Vector Security offers customized home security systems with smart-home automation options. The company packages equipment, monitoring and installation to offer an all-inclusive monthly price. Customers can control their home security systems and smart-home devices from the company’s mobile app. Extra storage is available for video recording on up to eight cameras.
Vector is mostly available in the Eastern and Southern U.S.
Vector plans
Essential Security includes a wireless control panel, three door/window sensors, a motion detector, SecurityCare Plus, professional installation and professional monitoring.
The Home Automation package comes with a wireless control panel, three door/window sensors, a motion detector, SecurityCare Plus, the mobile app, an indoor camera, professional monitoring and professional installation.
Connected Home comes with a wireless control panel, three door/window sensors, a motion detector, SecurityCare Plus, the mobile app, a smart thermostat, an indoor camera, professional installation and professional monitoring.
What Vector Security customers say
Vector Security consistently earns 5-star reviews from their customers on ConsumerAffairs. Reviewers frequently mention the friendly and knowledgeable technicians who take the time to answer questions and explain how the system works. Most customers are happy with the product and the service, though some report they’ve received poor customer service and had trouble getting live help on the phone.
The techs were great! We have used Vector in the past for other locations. The app is fantastic and convenient. The install techs were very professional, they went over everything with us and were quite patient answering all of our questions."
Both Vivint and Vector Security provide customized home security solutions with plenty of options for smart-home integration, but if you live in the Western part of the country, Vector Security is not available in your area. Vivint is available nationwide, and every Vivint system features Smart Deter technology that identifies real threats and activates light and sound to deter would-be burglars on your property.
Vivint is best for customers nationwide who want professional installation and help selecting the best security and smart automation devices for their homes.
Vector Security is best for customers on the East Coast and in the South who want a personalized home security shopping experience, including custom options for smart-home automation.
