Republic Services Reviews

Our trash man Brian ** is great. Always positive, happy, and patient.

Miles does an amazing job picking up our trash on every scheduled day. If for some reason he will not be able to pick up the trash, we are informed on Facebook book by him. We really appreciate his loyal service.

I spoke to two people and customer service, but they were unable to find the information in my account. The last Lady I talked to found the information and fixed the problem. I believe her name was Dora. Give her a raise!!

Horrible company! Went to a call center for customer service and it is a joke, I have NOT had service for 4 weeks (since I chose them). Excuse after excuse, promise after promise, and I still have a load of trash piling up! Warning!!! Do not use this company!!!!

While their trash service has been excellent, their pricing has gone up beyond all reason. My bill went from $285 to $359 in 3 months. The $126 fuel charge is unacceptable knowing competitors are charging $60 for 3 months of service. To top it off, I called to cancel my service and was on hold for 45 minute and had to end the call. A local Facebook page states they went to the local to find it is closed this week and is not answering their customer service line. Unacceptable business practices. I cannot fault their drivers and service people, they've been great. I better not get one more bill from them.

All I wanted was to get trash and recycling services at our new address, but it just couldn't be that easy.... after a deposit, and no invoices for two months, phone calls telling me that I am behind in payments, and probably the HIGHEST trash bill I have ever had, we are switching services. We have only been with these people for 2 months, and what a rip off. The bill is 3 times higher than CA rates. And, when speaking with the customer service people, they cannot wait to find other ways to charge you money. Cancel, fee, pick up own containers, fee, talking, fee... Give me a break! You people are the WORST!!!

Republic services has been double billing me on two different cards for almost the last year. I had them set up for auto pay, but if you pay the bill in full when it comes out they still charge the card you have set up on auto pay. If you cancel their service, they have a $55 per can pickup and then additional cleaning fee on top of that, and they wont pick up the cans for 2 weeks after the end of whatever month you cancel in. I am being charged $250 for the pickup of 3 trash cans. Other trash providers are WAY cheaper. NEVER get Republic.

Representative Sean assured me through three emails that my heavy trash would be picked up. Each occasion moving the goal post further away from the previous pickup date promised. I will be contacting city regarding abysmal services.

Since signing contract with Burlington County the service in Willingboro NJ has been below expectations. Garfield park and surrounding parks have been subject to missed Garbage Collections. Now just before Memorial Day Garfield again wasn’t picked up on scheduled day 5/22. And once again Residents Garbage will sit on the street until? Worst service I ever experienced in the 26 years of living in Willingboro.

Horrible service, trash blows all over the neighborhood, they do not pick anything up. We had a missed pickup for recycle and after 2 calls and 2 online requests, they said they will not be able to pick it up until next week... 20 minute hold times to speak with a manager.