Vista Energy Marketing is a natural gas supplier that offers flexible and unique pricing options in order to help you find what works best for you. Vista Energy provides its services for both commercial and residential use. With low overhead and aggressive cost acquisition strategies, Vista Energy is able to find & provide the cheapest gas available. Contact us today or visit our website to learn more about our service!
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Vista Energy reps were going house-to-house then and I was just outside, and they asked me about signing up with them. I said, “We need to know how much we needed to pay every month.” I’m not working right now, but I have part-time jobs here and there, not a steady income though. But my husband was all leery about it. I told him that me and my ex-boyfriend have done it before and that they’re not gonna scam us out of money. If anything, they’re gonna cost us less money. So, we eventually went with it and we've had it since July.
Vista Energy convinced us that their rate was fixed, which wasn’t. It was way less than what we had to deal with last winter. Our electric bill would be 30 bucks, but around wintertime, we have to plug in the blower for the heat to get out. It’s very old and it’s electric, weird radiator. That’s the one thing that kills us in the winter. So in the winter, there’s a $90 electric bill. I just got an electric bill the other day that’s due on the 22nd and it’s $37, and it used to be $56. So, that’s not bad. The quality of their service has been good, so far. Our bills are roughly the same each month. It has been $5 less, $5 more. We got a bill today and it’s $20 less, so it evens out.
Thank you for the good rating
A door representative from Vista came to my home and provided me some information. He asked if I wouldn’t mind letting him see my bill and he could show how much I would be saving with the program. The customer service was good and signing up was very easy. The guy was super friendly, so he made me feel very comfortable with it. I just called Vista a couple of days ago and found out that I’ve been with them for almost a year.
I went into into PG&E because I advised them that my bill should be less. They told me that they also compared the rates and that I was paying more with Vista Energy because they charge me a flat rate. However, if I look at my actual usage, I shouldn’t be paying that much if I would’ve just been with PG&E. The guy from PG&E said that Vista charges me $28 but I should have paid only $7 for my usage. He said I have to call Vista to cancel the program. That same day, I called Vista which was just last week and they told me that I was on the wrong program. When the gentleman signed me up, it so happened that he signed me up right after winter had ended. So, it made it seem like my gas usage was higher than what I was actually gonna be anticipating since we were entering summer. He didn’t take that into account. Although he was very friendly, I was never set up on the right program.
The last representative was very knowledgeable and she made me very comfortable about being with Vista Energy even though I didn’t get to take advantage fully of the savings. She switched it for me and told me that because we’re going into the summertime, I will be using my gas less, so she put me on a different type of plan where I would pay per use instead of a flat rate. I am a little disappointed because I never got to see what I would save. Although they told me, showed me and explained it to me, I never saw the impact of it on my actual bill. Nevertheless, she assured me that the plan she has me on now is right and within a month or two, I will see a difference. If for some reason I don’t, she said to call back and if they can’t figure it out, then they’re more than happy to cancel my plan for me. I’m gonna give it a try and see if maybe now, I’m on the right plan.
Thank you for the rating Angelina. Always contact Vista Energy's customer service for assistance with different plans or any questions you may have. We are here to assist you Monday thru Friday 7 am until 6 pm CST
I’ve been with Vista for almost a year now. When I went with them, they were the only one that made sense at the time ‘cause everybody else I talked to is trying to get me to buy their solar panel. I've had great interactions with the Vista guys. My life is crazy right now but they made it super easy for me to do anything and adjust, so it’s nice. They hooked up the account and I get the emails on time on how much my bill is gonna be and how much kilowatt. Whenever I needed to contact somebody, they answered quickly.
The only thing Vista can improve on is communicating because it took us a while before our solar got turned on. It was ‘cause they were waiting for the City of Vacaville and everything else. It would've probably been easier if they communicated with us what was going on instead of leaving us in the dark for two months. It would have given us a clear image on what we were waiting for instead of us not understanding. Other than that, my bill was really high in my notice last month. But when I got my PG&E bill, they credit me back for energy and gas. So, the cost is fine. I love Vista.
Thank you for the good rating
I signed up for PPL's standard offer, which looked like a very good deal. However, I was able to search further and find Vista to have a much better deal, so I signed up for Vista. I called PP&L and told them I don't want the standard offer and they said I should call back in three days. So, I called back in three days and told them again that I don't want the standard offer. However, I got a note today that Vista was canceled and I'm with the standard offer. PPL sent them a change request, thus I was switched over.
I've only had Vista for about one day and right now I've been canceled. I look forward to getting electricity from them in the future at the rates that I requested. It's about three cents lower through them than PP&L. I also spoke with Vista today and they were very professional. They put up with me being somewhat frustrated. They said they would reinstate me and I got a confirmation that it's sorted. So hopefully, I will be happier with Vista than I am with PP&L.
Thank you for the 5-stars, Brian! We are happy to hear that our prices stood out as a great deal and work for your needs! Thank you again for the positive review, we hope you have a wonderful day. - Vista Energy Marketing
I got tired of my bills going up and down so much from my previous provider. So, I switched to Vista Energy and I have them for a couple of months now. Their service has been all right, but I felt kind of persuaded and forced into it. Originally, the people that came to me to get me to switch didn't say I was switching right then and there. They told me that they wanted to see my bills and check my rates so they could get me a better rate. I agreed to that but then I came to find out that I got completely switched. I didn't even know which company I wanted to go with, but I thought I'd see how this would go.
I also explained to Vista's reps what happened and they apologized. But other than that, I'm fairly content right now with Vista. My bills have been pretty fairly the same while when I was with the last company I was with, Illinois Energy, I was being sent two bills. Peoples Gas were still charging me close to 300 a month then Illinois Energy had another kinda of a two on top of that. All in all, I would tell my friends that they should sign up with Vista Energy, too, especially if the rates were extremely high like mine previously were.
Hello Helen, thank you for taking the time to share your experience. You have a strong understanding of the market, so it makes us happy to know that you like and use our services. Please let us know if there is anything we can do for you in the future. Thank you for choosing Vista Energy. - Vista Energy Marketing
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I met the reps of Vista Energy out in the street, and they were very nice and good.
Going with Vista Energy sounded like a nice deal. The information was in the package. The rep said if we switch over we would save on our light bill and get a hundred bucks. However, the price was supposed to be five bucks lower but we didn't see that in our first bill. We were also supposed to get some free gift cards but we never did.
Thank you for the rating
Somebody came into my front door and was talking to me about Vista Energy. They said they could set it up to where I pay the same amount every month with savings. With me being on a limited income, I’m trying to cut corners wherever I can. The representatives made things pretty clear. In my last bill, I happened to pay attention to it and I was wondering where the $24 was for. I called PG&E to find out what it was. The only thing I have that’s gas is my hot water heater. Everything else is electric. And I saw a $15 charge from PG&E and then the $24 charge from Vista. When they explained it to me and I looked again, the 15 was for delivery charge and then 24 was for the gas.
The representative did a great job at listening to my needs. She spoke clearly and helped me resolve my issue. She positively ended the call by wishing me a good day and kept a professional demeanor throughout the entire phone call.
Thank you for the good rating
I was on lunch and Vista Energy reps stopped me. They were nice, kind, friendly, and professional. Vista got the bill down and I paid one bill, but it came right back with another high bill.
Thank you for the rating
Vista Energy Marketing expert review by ConsumerAffairs
Vista Energy provides residential and commercial service in deregulated states across the United States. They have access to wholesale markets, which means they can offer competitive prices on gas and electricity to their customers.
Residential service: Vista Energy offers residential service in the states of California, Illinois, Indiana, Kentucky, Nebraska, New Jersey, Ohio, Pennsylvania and Wyoming.
Commercial service: Vista Energy offers commercial service in the states of Arizona, California, Illinois, Kentucky, Nebraska, Oregon, Texas, Utah, Washington and Wyoming.
View customized plans: Select your state from the drop-down list on Vista Energy’s website to view customized rates for your service area.
Wholesale relationships: Vista Energy has unique relationships with wholesale markets, which means they can offer lower prices on natural gas and energy to customers in their service area.
Customer service hours: Call Vista Energy Monday-Friday from 7 am to 6 pm CST. You can also email them your questions.
Best for: residents and small businesses in one of Vista Energy’s service areas.
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