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Vista Energy Marketing
Vista Energy Marketing
Overall Satisfaction Rating
4.23/5
  • 5 stars
    18
  • 4 stars
    5
  • 3 stars
    5
  • 2 stars
    0
  • 1 stars
    2
Based on 30 ratings submitted in the last yearSHOW RATING DISTRIBUTION

Vista Energy Marketing

ConsumerAffairs Accredited Brand

Vista Energy Marketing is a natural gas supplier that offers flexible and unique pricing options in order to help you find what works best for you. Vista Energy provides its services for both commercial and residential use. With low overhead and aggressive cost acquisition strategies, Vista Energy is able to find & provide the cheapest gas available. Contact us today or visit our website to learn more about our service!

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Last updated: April 23, 2018

34 Vista Energy Marketing Consumer Reviews and Complaints

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Verified Reviewer
Original review: April 20, 2018

The customer service rep I spoke with was very knowledgeable and friendly. He was able to find my account, and specifics in no time at all. It made my selection that much easier, plus I saved money on the budget plan!

Vista Energy Marketing response

Lynn, We are so glad you had a great experience with one of our representatives. We truly appreciate your business. Have a wonderful day! - Vista Energy Marketing

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Verified Reviewer
Original review: April 20, 2018

First year in Nebraska and Vista treated us great. Kept us warm all winter. Just tough using fixed rate when nothing for history so had to pay higher than what was used most of time. Made easier to plan bills out though.

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Verified Reviewer
Original review: April 19, 2018

I like that you can sign up online, some companies don't have that. Disappointed that I never receive my bonus sign on items. Pricing seems fair. I have not had a problem with them the last two years.

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Verified Reviewer
Original review: April 18, 2018

When I was contacted by Vista Energy, they never told me it was Vista Energy. I originally have Black Hills Energy and when I was contacted they used my account number with Black Hills so I thought it was Black Hills calling me. I set up an account thinking it was Black Hills. Oops. I then read the contract and it said I can’t get out of it. Need to contact again about some questions regarding. I should have been more responsible and double checked the company but they should really inform customers of who’s calling.

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Verified Reviewer
Original review: April 18, 2018

Signing up for Vista has been easy, but I still haven't received my gift card I was promised. I can't verify it's getting sent either. Please contact me with a way to verify that this was done. Thank you so much.

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Verified Reviewer
Original review: April 17, 2018

I always get speedy service and high quality answers when I need to speak to someone. If there was trophies for top quality service, Vista Energy would have one on their shelf. I do not know how many ways there are for giving kudos to a company.

Vista Energy Marketing response

Hi Jim! Thank you for the kind words. We always strive to give our customer excellent and timely service. Thank you for being a loyal customer! - Vista Energy Marketing

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Resolution In Progress
Verified Reviewer
Original review: April 17, 2018

Was quoted my rate to only be around $40 a month and it is over $100. I switch due to the fact that we are on a very limited budget. I can't afford to pay more than what was quoted. If a lower rate comes along I will be changing providers.

Vista Energy Marketing response

Hi, Jennifer. I apologize for any confusion that this has caused for you and your family. It looks like you have chosen a fixed bill plan for 2 years – starting in June of 2018. If you would like us to help with any unanswered questions or concerns regarding the fixed bill rate that you have selected, please give us a call at 888-508-4782 or email us at customerservice@vistaenergymarketing.com. I look forward to helping address your concerns. - Vista Energy Marketing

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Resolution In Progress
Verified Reviewer
Original review: April 15, 2018

You guys told me that my bill would never be over 30 bucks a month and now it has double. I'm on a low fixed income. I can afford this ad plus I'm still waiting for my $50 visa card from you guys. Not cool. I better get it soon or I will cancel you.

Vista Energy Marketing response

Hi Heather. We attempted to call you and were not successful. We would like to address this issue for you. Please give us a call back at 888-508-4782 and ask for Chris. ~ Vista Energy Marketing

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Resolution In Progress
Verified Reviewer
Original review: April 3, 2018

I liked Vista Energy's price. We’ve only been on their schedule for a month now, but everything's good and I'm satisfied so far.

Vista Energy Marketing response

Mitchell, we are glad you are able to see lower prices being with us. Thank you for your loyalty. Have a nice day! - Vista Energy Marketing

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Verified Reviewer
Original review: April 2, 2018

Vista Energy offered me a lower monthly rate. Their service is good and I have not had any service interruptions. We can depend on their service and it made me feel confident that it will be there tomorrow.

Vista Energy Marketing response

Sean, thank you for the kind words. We are always striving to provide the best service to our customers. Have a wonderful evening! - Vista Energy Marketing

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Verified Reviewer
Original review: April 1, 2018

I signed the contract with Vista Energy Marketing at a fixed price and it worked out really well. My experience was trouble-free, and I would recommend them.

Vista Energy Marketing response

Jerald, we are pleased to hear that you have had a wonderful experience with us and that you are happy with the rates we offer. We truly appreciate your business. Have a wonderful day! - Vista Energy Marketing

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Resolution In Progress
Verified Reviewer
Original review: March 28, 2018

I have been in Pennsylvania for almost two years and we used four different gas provider companies. Vista supplied my power. When I compare them to the other providers, Vista is transparent. I signed up, pay the bill and the electricity comes. I do all deals online so I don’t have to deal with anybody. Their website is easy. I just add my name, address and customer account number. I usually sign up for the introductory price and it’s a three to six months’ contract and then we’ll change to another company with an introductory price.

Vista Energy Marketing response

Thanks for sharing your experience Stuart. We are pleased to hear that you have had a good experience so far with us. It's our goal to ensure we provide exceptional service always. Have a nice day! - Vista Energy Marketing

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Verified Reviewer
Original review: March 26, 2018

I just started with Vista Energy and it’s similar to PPNL but way better than PECO. My interactions with them have been a hundred percent online. They sent me confirmations and said they would take care of everything and would coordinate everything with my current carrier. And then, I got a letter from my current carrier. Vista Energy did everything. I did nothing other than sign up and I got one bill.

Their service is easy and it’s the cheapest available, although there is an issue. On the selection criteria, there are 200 places that you can buy electricity from in Pennsylvania and Vista Energy is very low at the bottom of the alphabet. I probably never would have gotten down to V if my son hadn't sent me an email and said he switched over to Vista. I downloaded the entire website and did the sort by alphabetical to find Vista. Overall Vista Energy is great. I’m curious to see what they’ll do when my twelve-month, first contract is up. But if the rates are anywhere similar, then we’ll continue.

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Vista Energy Marketing response

Peter, we are happy you found us and decided to give us a try. We are pleased to hear that you are satisfied with our rates. Please don't hesitate to reach out if you have any questions or concerns. Have a nice day! - Vista Energy Marketing

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Verified Reviewer
Original review: March 25, 2018

We’ve had Vista Energy for two years. They guaranteed the same monthly amount for two years and they've lived up to what they promised. Compared to Black Hills, Vista Energy is less money and the quality of service they offer is all right.

Vista Energy Marketing response

Floydene, we are glad to hear you have had an excellent experience with us and that you are happy with the rates we offer. Thank you for being a valued customer. We hope you have a nice day! - Vista Energy Marketing

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Verified Reviewer
Original review: March 23, 2018

When I signed up with Vista Energy last week, I did everything online and then got the letter from them. I normally use the PPL website and it is very simple. Compared to the previous energy company I had, Vista Energy is cheaper. Their price is right and there is no fee, so it's an excellent quality of service.

Vista Energy Marketing response

Hi Jacqueline. We are glad you have had a good experience with us. It's important to us that we offer the best experience to our customers always. We hope you have a nice day. - Vista Energy Marketing

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Verified Reviewer
Original review: March 22, 2018

Vista Energy Marketing was the lowest rate that I could find at the moment. When I signed up, I did everything online and it was smooth. All that I had to do was put in my current PPL account number, my name and address. They also sent some emails to follow up.

Vista Energy Marketing response

Thanks for sharing your experience Elyse. We are glad you chose Vista Energy. Thanks, - Vista Energy Marketing

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Verified Reviewer
Original review: March 21, 2018

I heard about Vista Energy Marketing through PA Power One and at the time, Vista had a better price than the others. Also, I like that they’ll stay on the matter if I was with or without them.

Vista Energy Marketing response

Hi Gerarld. Thanks for being a valued customer and for sharing your experience. We are glad you chose Vista Energy Marketing.

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Verified Reviewer
Original review: March 20, 2018

I signed up with Vista Energy Marketing online and it was real simple. I was satisfied with it. It was very uncomplicated.

Vista Energy Marketing response

Thanks for sharing your experience Marietta. We are glad you chose Vista Energy. Thanks, - Vista Energy Marketing

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Verified Reviewer
Original review: March 19, 2018

Many people sent out different kinds of quotes and I picked the lowest quote, which was from Vista Energy, and went with it. Vista Energy's service has been good, and I'd recommend them.

Vista Energy Marketing response

Thanks for the feedback regarding the experience you have had with Vista Energy Marketing. We are glad you have been able to lock in a lower rate with us. Thanks for being a valued customer. Have a wonderful day! - Vista Energy Marketing

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Verified Reviewer
Original review: March 18, 2018

I already used a different electric provider in the past and Vista's price was higher but they had a very nice customer service and the quality of their product is all good.

Vista Energy Marketing response

Ivan, thank you for your loyalty. It's important to us that we provide exceptional service to all our customers always. It's great to hear this kind of feedback. We hope you have a nice day. - Vista Energy Marketing

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Verified Reviewer Verified Buyer
Original review: March 16, 2018

I spoke with Vista Representative Joseph **. He was courteous and assisted recording my service cancellation request, # **. He told me to call PG&E, my distribution supplier to request they expedite processing of my Vista cancellation order. PG&E informed me that Vista was responsible for processing the request, and that if it reaches PG&E by the end of my billing cycle on 3/27, the billing transfer would be effective on 3/28, the first day of my next billing cycle. I would be very grateful if you can complete that request, made 3/13/18.

Vista Energy Marketing response

Hi Richard. We are pleased to hear of the positive experience you had with our customer service agent. Please feel free to reach out if you have any questions. - Vista Energy Marketing

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Verified Reviewer
Original review: March 16, 2018

I'm very satisfied with Vista Energy, and I was very pleased with their representatives' level of knowledge and expertise. Initially, a letter was sent to me and I called their hotline number and signed up. I would recommend Vista.

Vista Energy Marketing response

Hi Jean! We are pleased to hear that will recommend us to others and that you have had been satisfied with us. It's our goal to ensure we provide exceptional service always. Thank you for sharing your experience. Have a nice day. - Vista Energy Marketing

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Verified Reviewer
Original review: March 13, 2018

Called to cancel service. Was helped easily and quickly. The specialist was courteous and professional. She asked why I wanted to cancel and I answered with wanting to stay with present company. After that specialist was understanding and still remained that way until end of call.

Vista Energy Marketing response

Hi Al. We are glad you have had a good experience with us. It's important to us that we offer the best experience to our customers always. We hope you have a nice day. - Vista Energy Marketing

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Verified Reviewer
Original review: March 13, 2018

I have saved a tremendous amount with Vista Energy and would highly recommend their product and services to everyone. They are very professional, their billing is always accurate and the pricing has been a consistent winner for my gas usage. A big thumbs up!

Vista Energy Marketing response

Hi Blair. Thanks for being a valued customer. We love to hear feedback from our customers on how we are doing and what we can do to provide the best experience for our customers. All the best, - Vista Energy Marketing

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Verified Reviewer
Original review: March 13, 2018

The agent knew exactly what I was looking to understand, explained it well, verified the discounts I was expecting. The agent was very capable and well trained. I was disappointed to learn that PG&E will be charging me for electric services that they are not delivering, but this is outside the area of the agent.

Vista Energy Marketing response

Hi John. We are pleased to hear of the positive experience you had with our customer service agent. Please feel free to reach out if you have any questions. - Vista Energy Marketing

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Verified Reviewer Verified Buyer
Original review: March 13, 2018

Ms. ** directly handled a problem that was made by one of your salespersons. The salesperson who came to my door threw a pitch at me saying that Trump was raising gas prices and she was a supplier for PG&E and wanted to make sure that my gas prices weren't going to be raised. She didn't tell me who she was or what company she was from until I asked her. She asked me to sign something that said my gas would be locked at 99 cents and didn't tell me it was a contract for your company. When she left thought the whole thing was odd and read what she sent me only to find out it was a contract. I contacted your company to put a stop to this contract, explaining what happened. Christine emailed me a day later and said she would put a stop to this matter. I appreciated her attending to it and understanding how serious the situation was while responding to it immediately. She is extremely professional.

Vista Energy Marketing response

Hi Mary. Our goal is to provide outstanding service to our customers. We are sorry to hear your experience with our door to door salesperson was less than exceptional but happy to hear about your positive experience with our customer service team member Christine. Please feel free to reach out if you have any questions. Thank you, - Vista Energy Marketing

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Verified Reviewer
Original review: March 13, 2018

Vista Energy's price was comparable. I had it set up online, but their website could be made a little simpler. It takes a bit to do it for people who aren't computer oriented, and you get to start and do it over again. Nonetheless, I'm happy with the quality of service Vista offers for the price I’m paying.

Vista Energy Marketing response

Hi Wayne. Thanks for being a valued customer. We love to hear feedback from our customers on how we are doing and what we can do to provide the best experience for our customers. I will provide this feedback to our digital team and see what adjustments we can make to the online experience. All the best, - Vista Energy Marketing

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Verified Reviewer
Original review: March 12, 2018

We’re moving in a couple of months. Vista Energy called me and they told me that if we have natural gas in the other house we were moving to, we can move our service, our gas selection, to that house. We had a great interaction with their reps and it was really easy. They just texted me the forms. When I was on the phone with them on my cell phone, I just opened the texts, then I used my finger and signed it. I texted it back and we just did it in two seconds. And I’m terrible. If they didn’t call me and we did the selection process over the phone, I’d forget about it. So, that was a good thing.

I can do a yearly or a two-year plan. I just did a year this year. During the summer, it’d be like $28. And then the winter, it’d be like $400 if it’s really cold. We just pay 80 bucks a month year-round. Then it doesn’t matter if we use 10,000 gallons of hot water or 0 degrees for the whole month of September and we use the heat from September until May.

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Vista Energy Marketing response

Stacie, this is great to hear. Our goal is to offer exceptional service and rates that can benefit all our customers. We are glad we could make your move easier and your enrollment go smoothly. Thank you for your loyalty. Have a nice day. - Vista Energy Marketing

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Verified Reviewer
Original review: March 11, 2018

I looked on a website for the best rate and Vista Energy had it. I’ve used many other gas providers and while they're all the same, Vista is comparable price-wise and service-wise. I just signed up with Vista and the representatives were very cordial and prepared. They must have had a good level of knowledge and expertise. And I had a good experience with them.

Vista Energy Marketing response

William, we are pleased to hear of the wonderful experience you had with our representatives and that the rates we offer are able to save you money. Thank you for your loyalty! - Vista Energy Marketing

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Verified Reviewer
Original review: March 10, 2018

Before I went with Vista, we had a yearlong contract with some other company. And when the contract expired, it went to a variable rate. We didn't realize that it went to variable rate where it saved double for our electric bill for a month. And then we made a switch. I've been shopping around through PPL market place every time they send an update with the prices change. And because of Vista's pricing and since there were no fees attached to their short term plan, I decided to sign up with them. So far, Vista Energy has been good. And I like that they can reevaluate the prices change in the market.

I usually do everything online and Vista's service has been great so far. I'm not getting a bunch of telemarketing phone calls from them. I'm also not seeing my electric rate jump sky high without any warning, so I'm happy. The service is good in comparison to the price. I would tell my friends to give them a check out. It's definitely worth it and they'll save some money.

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Vista Energy Marketing response

Mary, we are pleased to hear that you have had a good experience with us and that you are happy with the rates we offer. We truly appreciate your business. Have a great day! - Vista Energy Marketing

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Vista Energy Marketing expert review by ConsumerAffairs

Vista Energy provides residential and commercial service in deregulated states across the United States. They have access to wholesale markets, which means they can offer competitive prices on gas and electricity to their customers.

  • Residential service: Vista Energy offers residential service in the states of California, Illinois, Indiana, Kentucky, Nebraska, New Jersey, Ohio, Pennsylvania and Wyoming.

  • Commercial service: Vista Energy offers commercial service in the states of Arizona, California, Illinois, Kentucky, Nebraska, Oregon, Texas, Utah, Washington and Wyoming.

  • View customized plans: Select your state from the drop-down list on Vista Energy’s website to view customized rates for your service area.

  • Wholesale relationships: Vista Energy has unique relationships with wholesale markets, which means they can offer lower prices on natural gas and energy to customers in their service area.

  • Customer service hours: Call Vista Energy Monday-Friday from 7 am to 6 pm CST. You can also email them your questions.

  • Best for: residents and small businesses in one of Vista Energy’s service areas.

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Vista Energy Marketing Company Information

Company Name:
Vista Energy Marketing
Website:
vistaenergymarketing.com

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