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About Vista Energy Marketing
Vista Energy is a gas supplier that offers both residential and commercial utility services in select states across the nation. The company offers its services for a predictable monthly rate, rather than a traditional fluctuating rate. It’s free both to sign up for and to cancel a Vista Energy account.
Pros & Cons
Pros
- Predictable rate
- No enrollment or cancellation fees
- Can cancel anytime
Cons
- Could be locked into a higher rate
- Unexpected fees
Bottom Line
Vista Energy is a third-party gas and electricity supplier. If you’re in its service area, enrollment could help you save on utility expenses; however, you could face unexpected fees or get locked into a rate higher than expected.
Top Vista Energy Marketing Reviews
Chris provided great customer service and was friendly. He was patient with questions and explained the pricing clearly. He quoted good fixed prices and was easy to work with. I w...
Read full reviewAfter mistakenly signing up with another company before my contract ended, I canceled them and returned to Vista. Chris was very personable and professional and was excellent with...
Read full reviewWhat is Vista Energy?
Vista Energy is a third-party company authorized by government-regulated utility companies like PG&E to sell and distribute electricity and natural gas directly to customers. If you’re in a residential area in California, Illinois, Indiana, Kentucky, Nebraska, New Jersey, Ohio, Pennsylvania or Wyoming, you can have Vista Energy purchase your natural gas or electricity for you and distribute it to your local utility company’s pipeline network.
Vista Energy also provides commercial services in these nine states and in Arizona, Oregon, Texas, Utah and Washington.
How does Vista Energy work?
Vista Energy is considered a Core Transparent Agent, meaning it’s a deregulated energy provider that (ideally) lets you save money on your utility costs while still receiving service from your local regulated utility company. When you choose to enroll with a CTA such as Vista Energy, you pay the price established by the CTA rather than market price.
Vista Energy rates
Vista Energy’s rate plans vary by service area. While many find Vista Energy’s base rate comparable to local utility company rates, you may incur some unexpected costs like administrative fees. It’s important to read Vista Energy’s contracts carefully and review the welcome letter, which specifies administrative or miscellaneous charges. Contact customer service to address any questions.
Vista Energy FAQ
Is Vista part of PG&E, NICOR, Black Hills Energy, or other regulated utility suppliers?
Vista Energy isn’t affiliated with any other company. However, it has completed the certification process for all regulated energy companies and corporations and has been approved to participate in their programs as a third-party supplier of natural gas. Vista Energy’s standards of conduct and marketing practices are regulated by the states’ public utilities commissions.
Where is Vista available?
Vista Energy is available in certain residential ZIP codes throughout California, Illinois, Indiana, Kentucky, Nebraska, New Jersey, Ohio, Pennsylvania and Wyoming. Its commercial services are offered in these nine states and in Arizona, Oregon, Texas, Utah and Washington. As of February 2020, Vista Energy began one- and two-year natural gas plans for agricultural customers in Nebraska.
Where is Vista located?
Vista’s corporate office is located in Houston, Texas.
Who owns Vista?
Vista Energy is properly known as Vista Energy Marketing, LP, and it operates as its own institution.
Is Vista Energy worth it?
Vista Energy is sometimes more affordable than regulated utility companies, depending on the fluctuating market rate, and it offers the predictability of a fixed rate for the duration of enrollment. If you live in its service area, are budget conscious and follow the market price of natural gas — and therefore can be vigilant in avoiding additional fees — you might want to consider Vista Energy as an alternative gas supplier.
Vista Energy Marketing Reviews
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I spoke with Kathy when I called about my Vista Energy bill. She was absolutely outstanding when it came to her customer service skills. I originally called to cancel my service with Vista when I found out I was paying an extra $29.00 admin charge. Kathy offered me a new service plan that not only gave me a cheaper rate but removed the $29.00 admin charge! As a single father on Social Security that really helped my family A LOT!!!
Kathy is an excellent employee and I hope you all take the time to share this review with her. She deserves a raise and I’m not saying this because of the money she helped me save. She deserves a raise because she listened to me when I shared with her some of the problems I’ve went through in life and that meant A LOT to me. Not many customer service agents are compassionate yet Kathy was extremely compassionate and kind during our conversation and that is priceless! PLEASE let her know this. Peace and Grace, Johnathan **
Thank you for the good rating!
I normally don't bother with searching for a choice gas provider but decided this year I would check around since we are on a tight budget. My hubby suffered a brain injury a couple months ago & we are just starting to get caught back up. Vista was awesome about explaining everything & walking me through how to price match to get the best price for me. It only took 24 hours to get a better rate locked in & made my decision super easy.
Thank you for the good rating.
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The representative that I had today I believe his name was Omar. He was very knowledgeable, provided clear precise information. He was very personable and patient. His description of different plans was just what I needed and help me to make a decision. He provided the customer service that all businesses should provide. If it were available I’d give him a 100% rating for excellence. Such a pleasure to work with him. I would recommend that anyone should receive their services from him.
Thank you for the good rating.
A door-to-door salesperson signed me up for the service saying it would lower the energy bill. However, when I reviewed the contract and my current bill I realized that was not accurate. I called the next day to cancel service, and the customer service agent on the phone was very helpful during that process. I appreciated the help they provided when I chose not to use the service.
Thank you for the good rating.
Never received my three months bonus. Called and had it re-shipped. Contact was very helpful. Also had my electric service plan changed. I felt that the one dollar a day was causing me to pay more for my electric service than I ever paid when I was with American Electric Power Company. Your awards after three, nine and fifteen months are not worth the dollar per day fees.
Thank you for the good rating.
I called Vista Energy in regards to my aunt's account. My aunt lives in a different state that Vista services. Her bill was high so we called to ask questions regarding her account. It turns out the usage for her gas went up.
I was looking at my bill and saw that my rate had changed, so I called customer service to ask for other plans available. I was able to get a competitive price plan moving forward on my account. Customer service was helpful with my request.
Thank you Chris for being helpful, informative, friendly & professional. Although you didn't have to, you looked up & verified my monthly fixed bill amount quote from another supplier & beat their quoted amount! I am thrilled & happy to be a new customer of Vista Energy! Thank you.
Thank you for the good rating.
No long wait on the phone. Discussion was Quick, efficient and simple. I received a Timely quote. My first time choosing Vista. They matched my lowest offer and the $100 gift card put them over the top. Thanks for great service.
Thank you for the good rating.
I sent in an email to see if you would beat or match a price on a Friday afternoon and Chris responded first thing in the morning on Monday! When I called to confirm and choose your company Chris recognized my name and said he was going to call me today! Awesome customer service skills!
Thank you for the good rating.
Vista Energy Marketing Company Information
- Company Name:
- Vista Energy Marketing
- Website:
- vistaenergymarketing.com
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