Champion Energy Services

RUN AWAY! This company is a SCAM! I was out of town with ALL of my utilities turned off yet my billing cycle for the 2 weeks that I was gone the usage was equivalent as to when I was home. There was NOBODY at my place to run electricity to begin with. I wish someone had written a review like this one before I signed a contract with them and I had came across it. If you search the reviews for this company the majority of them are almost unreal saying they are happy, satisfied etc. Their customer service gives you the complete runaround as to why the bill is so HIGH! 300-500/Month with MINIMAL to no usage. My wife even got accustomed to cooking in the dark to save electricity. That's how sad it is. Terrible company. Please tell all your friends, family, acquaintances, and etc to save their money by refraining to partner with this company as their electricity provider.

A employee from Champion Energy came to our home offering their services. My husband thought would be great company and save money considering they compared our bills and also we wouldn't have to pay. Pass through charge was all included in our rate and we would yet still save money. After receiving our first bill we were floored with a 300$ bill. I called and had to ask what plan we were on because this was crazy and I also hadn't been left with a welcome package. Nothing was sent to me. Nothing. Well it's a go green for 3 years. Definitely wouldn't have picked that ourselves told them what happened and said "there must be a mistake can we switch to a different plan and we can keep contract for 3 years."

We have been so very happy with Champion Energy. Just renewed for two years and did not even bother to look at any other company. We will recommend Champion Energy to our neighbors, church members and relatives. We could not ask for a better company to deal with. Thanks Champion Energy.

This is not the same company I used to know and love. Every time I call now, agents are disinterested and not friendly. I got a bills for 4 days of service when I had not yet moved. That is not my responsibility. The Champion Energy I know and love would have waived that payment or set about fixing the inaccuracy, not told me I must have made a mistake. RIDICULOUS.

I have had superb service for the past two years. I just renewed after spending over an hour comparing, or trying to compare, the multitude of programs offered. Some were so complicated that comparison was impossible. I found the Champ Saver-24 fixed kWh energy rate the lowest that does not charge a base charge.

I have service with Champion for several addresses, and I am very glad to keep it--not just due to your pricing, but due to your customer service. I know I will always speak to someone professional and helpful. Today a young woman named Jasmine helped me sort out an issue, and she did a great job. She was prompt, polite, friendly and she got the job done. Keep it up and I will always be a customer!

Our renewal process was a very pleasant experience. We appreciate our Customer Service Representative helping us get a low competitive rate. This has allowed us to continue with Champion Services as our energy provider. We highly recommend Champion Energy Services.

Fastest respectable first class service ever I see in the state of Texas. I wish everybody learned from Champion Energy Services. The way they treat me I am so happy. I like to see all my friend changed their service to Champion Energy services. Thank you. Thank you.

Your customer service is so wonderful and I appreciate your employees so much. They are so helpful and you don't have to speak to automated line. Cannot say enough good things about your company. Thanks for giving us such a wonderful rate and I would highly recommend your company to anyone.

I have been with Champion Energy for several years now and was told about this company through my church which uses it. I am VERY happy with it. The prices are lower than other companies and the customer service is great, as I ALWAYS get to speak to a live person and I am NOT held on line for a long time. I plan on using this company from now on, and I recommend this to family and friends.

First of all, let me say that the person who helped me set up auto-payment on my (recently renewed) account (on the 4th of July) was simply delightful and professional. She was very helpful and cheery even while working on a holiday! Another reason for my response is to convey to you my one-item "wish-list" for Champion - and that is to provide your customers with an online option for setting up auto-payment. Every time I need to update my auto-payment method (when my card expires or when a new card is issued due to fraudulent activity), I have to do it by phone. (The problem is, over the 2-3 year lifespan of a credit card, I don't remember that your website doesn't have that option. And I waste time looking for the option on the website.)

I have charted our electric usage for sixteen years, paying particular attention to problems. Champion Energy is the best provider we have had. Fair treatment and good rates are not enough because everyone says they provide them. Champion's weekly usage email reports set them apart. They are the first provider that we signed up with a second time.

You should take a look at Champion for an electricity provider. I was with another company for over 20 years. My sister told me about Champion and over the past two years I had one bill over $100.00. I had been paying the other company over $300 during the summer months. Check it out.

New to Texas. Son set up initial program. He is now deployed sad to say, so it was left up to me to decide which program I needed. Very different process from where I relocated, so I needed assistance in making my decision. Rachael was the rep who assisted me. She went above and beyond to help me select a program that will work for me in the absence of my son.

I called because rates for renewal were higher than shown when I searched available power rates. Rates for renewal are higher than rates for new customers. On phone call, learned a senior discount was available. Discount not shown on web page.

The renewal process has been made as easy as clicking one time on the Champion webpage. Thank you Champion for helping make life easier. I remember the first days where we called and discussed rates before deciding on the action to take. What a great change. Everything we have experienced with Champion has been this simple. A great company to deal with.

I am beginning my 3rd year with Champion Energy and have been very pleased with the rate I get from them. I'm happy with the ease with which I can pay my bill online and I like the easy renewal process. The thing I like most however is that Champion does not issue a penalty for using too little electricity like so many companies. That means a lot to me! I appreciate being able to do business with them.

I've always gotten a good rate for my service through Champion. I haven't had to contact them very many times but have found them very pleasant when I did except for one time. I called shortly after signing with them to ask why I was paying city of Houston taxes when I lived in the unincorporated part of Harris County. I was told initially that, that was just the way it was and nothing could be done about it. Two hours later some lady called me back and said those taxes would be removed and they were.

I appreciate the excellent electric service: No price increase at renewal, Clear communication, fast, easy, sophisticated and detailed online account management. I look forward to continuing my electricity service with Champion energy. I will recommend Champion to my family, friends and acquaintances.

2016 renewed by phone. Acct was in my late husband's name; did not have info to access online. 2017 - acct is in my name; used online renewal; very easy; discovered I qualified for Champ Silver program. No problems with the actual electric service; customer service 2016 renewal was very positive and helpful. Thanks!

Renewals have not been easy over the decades. Green Mountain, Reliant and others have not gone well. However, your people have done it right again and again. Thank you for an easy renewal program and confirming it is so! It is a very good way to do Business in Texas.

The representative I spoke with was very informative and answered all of my questions. She was kind and helped calm me down about renewing my contract and the potential of moving later in the year. Thank you for great customer service!

Individual who assisted in our renewal answered all questions and concerns forthrightly. No hesitation whatsoever in recommending this electric service to others as we've done in the past couple of years. The service has been stable for the past few years since we've been customers, except for those times when overall electricity failed due to storms/accidents.

Omar, the representative from Champion Energy Services, was very professional and helpful. He assisted patiently in finding the right plan for my husband and I, who are senior citizens. He also exhibited good follow up. I can highly recommend the services thus far. I wish I could say the same for the distributor CenterPoint Energy.

I renewed with Champion Energy after calling their customer service. I was given a great rate and appreciated the friendly assistance. Their rates are very competitive; their online billing statements are easy to read and I love the weekly home energy usage emails.

I have been with Champion Energy for several years. The service has been great and my electricity bills are VERY reasonable. I would recommend Champion Energy for your electrical service needs. Easy to sign up and easy to renew. The website is easy to use.

Champion Energy is the best!!! I have the free weekend services and I have been saving lot of $$$. I love how they send you weekly usage in an email. It keeps us informed on when and how much energy was used. I was new in Texas and did not have an idea at first about all the electricity companies so I was doing lot of research and after reading all the great reviews of Champion Energy it did not take too long for me to decide to call them. Customer service is awesome. It was very easy to set up the contract with them. I saved $25 on my first month's bill after providing them the reference, which I thought was sweet.

I switched to Champion two years ago when my provider increased the rate significantly at renewal time. I love having the fixed rate and not having to pay a higher rate because I use little electricity. I just renewed for another two years at an increased rate of 0.01 cents per kWh. I have never had one problem with the service or the billing. I don't think I have ever bragged on a electricity provider before.

I've been pleasantly surprised with the prices & customer services. I have recommended Champion to a family member & she's now enjoying the lower prices & great customer service. Over the years, I've used several different energy providers & have sometimes been shocked at my bills. Thankfully, I have not had that experience with Champion. :)

Renewing after 2 years of great service. I have no complaints. Champion Energy does a first-rate job at a very competitive price. I had a salesman come by trying to get me to change electric companies. When he found out what I pay with Champion, he promptly excused himself and moved on. Champion has great customer service; 2 years ago, I made a mistake on my order. I called Champion, and they promptly corrected my mistake. Highly satisfied customer.