Champion Energy Services

Champion Energy Services Reviews

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Overall Rating2.8 out of 5
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About Champion Energy Services

Champion Energy Services is an energy provider that offers low fixed rates for electricity plans. The company primarily works in Texas, but it also operates in certain parts of Illinois, Pennsylvania, New Jersey, Ohio, Massachusetts and Delaware. It offers energy-efficient options and an electricity-tracking app.

Pros & Cons


  • Green energy options
  • Low fixed rates
  • Energy-tracking app


  • Not available nationwide
  • Pricing varies

Bottom Line

Champion Energy is an electricity provider available in Texas and other select states. It offers flexible energy plans with transparent pricing and low rates. It also has an easy-to-use website and an energy-tracking app.

Featured Reviews

Lewisville, TX

I have been with Champion 4 or 5 years.. can't remember exactly. One thing I love is the weekly update on how much I have used and what my projected bill will be… I am 77 and stil...

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Dallas, TX

Great experience renewing, again, with Champion. Everyone I spoke with was very friendly and helpful. Easy to deal with and very competitive rates, so no need to go through the ha...

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What is Champion Energy?

Champion Energy is an electricity provider that offers low rates and 24/7 customer care. It focuses primarily on the deregulated Texas energy market but serves more than 2 million residential, governmental, commercial and industrial customers nationwide, including in Illinois, Pennsylvania, Ohio, New Jersey, Maryland, Massachusetts, New York, Connecticut and Maine. It’s not affiliated with a utility company and lets you track your weekly energy usage.

How does Champion Energy work?

Champion Energy’s team of representatives helps find the right energy solutions for you. The company guarantees low prices and a stress-free experience. You’ll need to enroll as a new customer for your business or your home, then Champion Energy finds an ideal cost-effective energy plan for you. Once you’re enrolled, you can track your usage and pay your bills with the company’s app.

Champion Energy rates

Champion Energy offers various electricity plans — but keep in mind that all its prices vary based on location and usage. It claims its services are affordable, starting at an 18-month fixed rate of 10.4 cents per kWh in Houston. Champion Energy's popular plans include:

  • Champ Saver – 12: Offers a 12-month fixed-rate; ideal for renters on the lookout for a better deal with a new lease
  • Champion Money and Power Free Weekends – 12: For those who spend most weekends away
  • Champion Money and Power Free Nights – 12: Usually includes a higher rate earlier in the day; good for those not home during peak energy usage times (usually 2 p.m. to 7 p.m.)
  • Champion Energy Renewable Options: Limitless energy with minimal environmental impact; limits carbon footprints

Champion Energy Services FAQ

Who owns Champion Energy?

Calpine Corporation owns Champion Energy Services.

Where is Champion Energy Services available?

Champion Energy operates in deregulated electric energy markets in Texas, Illinois, Pennsylvania, Ohio, New Jersey, Maryland, Massachusetts, New York, Connecticut and Maine.

Where is Champion Energy Services located?

Champion Energy is headquartered in Houston, Texas.

Does Champion Energy Services offer 24/7 customer service?

Yes, Champion Energy offers 24/7 customer care, according to its website.

Is Champion Energy a good company?

Champion Energy is a solid option for those looking for low-price electricity plans in deregulated markets. The company has a team of industry experts who help find the right plan for you. It also offers some green-friendly options and lets you track your usage and pay your bills through its app.

Champion Energy Services Reviews

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Page 1 Reviews 0 - 10
Customer ServiceContract & TermsStaff

Reviewed June 6, 2023

Great customer service by Brian!!! He explained everything to me and read the full agreement, sincerely one of the best cs agents I had to deal with. Now I know why people are so loyal to this company...

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Installation & SetupContract & TermsSales & Marketing

Reviewed April 12, 2023

Full of nasty surprises, beware be warned! Solar buyback is a joke. They sell me energy at an exorbitant high rate like 17c/kW and buy the power that I generate from my solar panels for like 2c/kW! And then they blame this situation on ERCOT! Fleecing and scamming is what I would call it. I Installed my solar panels for $30,000 and so paying monthly loan payments of $150 on those, and here I am paying Champion for almost a full utility bill as much as I paid before I ever installed solar panels! All such a scam! Who made these Texas Solar buyback rules that are designed to scan the consumer?! I am so mad… and to break Champion's contract is $350. :(

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Champion Energy Services
Response from Champion Energy Services

Rizwan, thank you for sharing your thoughts regarding our solar buyback program. Many people who invested in solar last summer where also experiencing high energy rates at the same time, which is why it is hard to see what you are saving with your solar panels. The best value will always be the energy your home uses from your solar generation, not what you return to the grid. Generation used by your home means you are not drawing power from the grid and paying retail energy rates.

For example, if your home before solar used 20 kWh per day you are billed for 20 kWh. After solar, if your home still uses 20 kWh and your panels produce 5 kWh that your home uses and another 5 kWh that you return to the grid as surplus generation your billable kWh amount is 15 kWh. Plus, you earn a bill credit for the surplus 5 kWh at the indexed wholesale price in effect at the time it was returned to the grid. Please reach out to if you have additional questions about solar.

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    Verified purchase

    Reviewed Feb. 2, 2023

    Champion Energy Services has made solar buybacks a nightmare in my East Texas home. Many companies provide net metering for solar which gives you credit for energy that is returned to the grid at the same rate that you are charged. Champion Energy Services sells the energy to the customer at full retail of 15.4 cents per kwh and buys the energy that is produced by the solar panels at wholesale pricing which varies but is often exceptionally low. It has been sickening. I was paid 3.4 cents per kwh during December 2022 and was only paid 1.5 cents per kwh for January 2023. By the time you find out how bad their rates are for solar, you cannot get out of paying a $350 early termination fee.

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    Response from Champion Energy Services

    Maurice, thanks for sharing your feedback regarding our solar buyback. Champion Energy, like some other retail electricity providers, calculate solar buyback credits on the wholesale prices determined by ERCOT. The rates are subject to change in 15-minute intervals and seasonality also impacts the rates due to supply and demand. All of our residential electricity plans include solar buyback so you can choose the electricity plan that best meets your household needs, and still earn solar buyback credits. Some companies charge a premium energy rate or add a monthly fee to solar plans. If you'd like us to review your solar buyback credits in more detail please email and provide your account number, address or phone number. Thanks!

    Reviewed Oct. 30, 2022

    I was with Champion for 3 years. Suddenly I found Champion egregiously overbilled me from June- July 2022 with a failure to disclose my change in rates. I filed a complaint with the Public Utility Commission and they were found to be in violation. The letter is available on their Google review.

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    Contract & Terms

    Reviewed July 29, 2022

    I am a 70 year old lady who lives in a one bedroom apt. I have been here for ten years. At the beginning of the year I received help from a Charity to help pay my electric bill. They put a little over a 1000 dollars for the whole year on my electric account to pay my monthly payments. All of a sudden my bill doubled when they pledged the money. The first of July I started looking for another electric provider and I had a credit still on my account of around 800 dollars. Since I started looking for another provider my electric bill for a one bedroom for my July bill was 265.00. Is there a limit of the cost of electricity? They told me it was 24 cents per watt. I am being charged a variable rate because I have not renewed a contract. So am I being punished because I want commit to a contract. Unfair.

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    Customer Service

    Reviewed July 14, 2022

    Been with Champion 8 years and have had good rates up until my renewal this year. I know rates have gone up but their prices almost tripled. I received a renewal rate of 17.3 cents for 12 months. I called customer service and the best they would offer is 17.2. They are giving their new customers 17.1 cents per kwh for 12 months. Loyalty means nothing to them. I will be switching providers. Champion is getting too big but that will change if they continue to treat their customers like this.

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    Verified purchase

    Reviewed July 13, 2021

    I am choosing Champion again because of a good rate and no confusing gimmicks. I was so disappointed in how many companies advertise a really low rate, till you look at the complete picture. The really low rate often only applies at 1000KW. The rate at 500KW is so high that the bill for 500KW is higher than the bill for 1000KW. So much for lower bills in winter or cutting back to save money! You have to use more electricity to pay less. Might work if you like your house cold and ignore warnings to cut back to protect the power grid. But if you try to conserve energy, you are charged a penalty! To save money, you must increase your usage. They are basically making people who use less power pay more so people who use more power can pay less!

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    Response from Champion Energy Services

    Hi Linda,

    Thanks for your review! We always offer no gimmicks and fair rates!

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    Customer ServicePrice

    Reviewed July 8, 2021

    Champion Energy is the best. I just resigned for 3 more years. Never ever had any problems. Bills are easy to read and the pricing is great. Their customer service is second to none. I will stay with Champion as long as I have to buy electric

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    Response from Champion Energy Services

    We appreciate you! Thank you for choosing Champion to power your home.

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    Customer ServicePrice

    Reviewed July 6, 2021

    Hi, we received terrible service from Champion. Their phones were out of order for about a week, going to a busy signal after waiting 10 plus minutes. We sent an email to their email helpdesk and received no response. We received renewal notices during this time period but they were not honored at the original price. Their selections are extremely limited. Also, they offered some energy-saving lightbulbs last year or the year before which were said to last up-to 13 years. They went out two days ago.

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    Champion Energy Services
    Response from Champion Energy Services

    We are sorry to hear this. Please reach out to us at and we will work to resolve these issues.

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    Customer Service

    Reviewed July 3, 2021

    I switched to Champion Energy several years ago and wish that I had made the switch sooner. There is no comparison from what I was receiving from TXU to Champion. The customer service and money I have saved is amazing. Thank you.

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    Response from Champion Energy Services

    Hi Gary,

    Thank you for taking the time to write a review! We are proud to be your electricity provider.

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    Champion Energy Services Company Information

    Company Name:
    Champion Energy Services
    Company Type:
    Year Founded:
    1500 Rankin Road, Suite 200
    Postal Code:
    United States