Champion Energy Services

I am choosing Champion again because of a good rate and no confusing gimmicks. I was so disappointed in how many companies advertise a really low rate, till you look at the complete picture. The really low rate often only applies at 1000KW. The rate at 500KW is so high that the bill for 500KW is higher than the bill for 1000KW. So much for lower bills in winter or cutting back to save money! You have to use more electricity to pay less. Might work if you like your house cold and ignore warnings to cut back to protect the power grid. But if you try to conserve energy, you are charged a penalty! To save money, you must increase your usage. They are basically making people who use less power pay more so people who use more power can pay less!

This is the first electricity provider I've reviewed after the initial contract. Others would always rise renewal prices and would make me go shopping again. Champion energy had one of the lowest rates in my area with good contract terms. The rate offers always have an actual price per unit (after all fees), so I can see real numbers. My electricity bills were always what I expected (and sometimes even lower than I expected). Usage tracker is amazing! Only with one day delay. I can see how much electricity I waste and adjust my habits. I will stick with Champion Energy for a while.

I just renewed with Champion for another three years. Prior to Champion, I'd had several different providers which were all OK - except Cirro. Champion was always truthful with me - never a surprise on my bill. Their website is great, and I enjoy their weekly bill projections. Didn't want to try any of the no-name folks on powertochoose.org since many of them hid additional fees if your monthly usage wasn't in a specific window - probably so they could make a targeted cents per kWh rate only if you hit it with, say, exactly 2,000 kWh. Champion did what they said they'd do, and they had the tools to make my life easier being their customer.

I just renewed with Champion for Year 11! I couldn't be happier with my Electricity provider than Champion. So much so, 5 years ago I stopped the tedious process of comparing to find the best deal every year because I know I already have it! Reliability is never in question! Thank you Champion!

I was with a major energy company for over 30 years but left because of their poor customer service — I had to talk to a contact in India that would not transfer me stateside when I needed to discuss an issue with them. Last year I signed with Champions and couldn’t be happier so I just renewed by contract for another two years. I think I get the best rates through Champions and outstanding customer service. I use the same lady to renew my contract and she is so nice to deal with. My sister from Corpus Christi referred me to her. Her name is Yesenia and she’s from Spring, TX. She needs to be recognized by management for her good customer service. I have never dealt with any of your representatives that were not professional. I am very happy with Champions Energy.

Champion Energy is the best. I just resigned for 3 more years. Never ever had any problems. Bills are easy to read and the pricing is great. Their customer service is second to none. I will stay with Champion as long as I have to buy electric

Hi, we received terrible service from Champion. Their phones were out of order for about a week, going to a busy signal after waiting 10 plus minutes. We sent an email to their email helpdesk and received no response. We received renewal notices during this time period but they were not honored at the original price. Their selections are extremely limited. Also, they offered some energy-saving lightbulbs last year or the year before which were said to last up-to 13 years. They went out two days ago.

I switched to Champion Energy several years ago and wish that I had made the switch sooner. There is no comparison from what I was receiving from TXU to Champion. The customer service and money I have saved is amazing. Thank you.

Received the Notice from you for Renewal of my Champ Silver-24 with an Avg price per kwh 10.4¢. But when I tried to renew it online, it gave me the Avg price per kwh 11.0¢. That is cheating. Called Champion people. They said price changes every minute so can't guarantee any price. Then what is the purpose of Sending the Renewal Price Notice when they can't follow it thru.

I almost died inside my apartment in February 2021 due to the freezing temperatures in Irving, TX and hours/days without any power (and, consequently, no heating, no warm food). Whose fault is that? Is Champion Energy/State of Texas doing something to avoid the same catastrophe in the winter of 2022?