Champion Energy Services

I just renewed with Champion for another three years. Prior to Champion, I'd had several different providers which were all OK - except Cirro. Champion was always truthful with me - never a surprise on my bill. Their website is great, and I enjoy their weekly bill projections. Didn't want to try any of the no-name folks on powertochoose.org since many of them hid additional fees if your monthly usage wasn't in a specific window - probably so they could make a targeted cents per kWh rate only if you hit it with, say, exactly 2,000 kWh. Champion did what they said they'd do, and they had the tools to make my life easier being their customer.

I just renewed with Champion for Year 11! I couldn't be happier with my Electricity provider than Champion. So much so, 5 years ago I stopped the tedious process of comparing to find the best deal every year because I know I already have it! Reliability is never in question! Thank you Champion!

I have been with Champion 4 or 5 years.. can't remember exactly. One thing I love is the weekly update on how much I have used and what my projected bill will be. I can tighten the belt to reduce the price if I need to. When I re- signed with them, I found that they had lowered the kwh rate.. now who does that. I am 77 and still have to work to live so I appreciate everything they have done. Thank you Champion???

I was with a major energy company for over 30 years but left because of their poor customer service — I had to talk to a contact in India that would not transfer me stateside when I needed to discuss an issue with them. Last year I signed with Champions and couldn’t be happier so I just renewed by contract for another two years. I think I get the best rates through Champions and outstanding customer service. I use the same lady to renew my contract and she is so nice to deal with. My sister from Corpus Christi referred me to her. Her name is Yesenia and she’s from Spring, TX. She needs to be recognized by management for her good customer service. I have never dealt with any of your representatives that were not professional. I am very happy with Champions Energy.

I have been with Champion Energy for 9 years. Each time that my contract is about to expire, I check to make sure that they still have the best rates. I appreciate that they send me a notice letting me know that my contract is about to expire. I had a contract with another well-known carrier previously and when my contract expired, they just jacked up my rates without notice. I still get offers from them in the mail and throw them away.

Run from this company. Their customer service is useless. I will be looking for another energy company and will leave Champion after my contracts are up. I will not stay with a company with such poor customer service. Waited 3 days for a supervisor to call but that never happened. I had to wait 4 different times for 30-50 minutes just to speak with an agent who could do nothing but say "That's all I can do".

Dissatisfied with customer service. They renewed my service without my approval. I asked to cancel and go over the renewal again and just got run around. I received no e-mail about renewal and charges. I did not sign any document. No e-mail was sent to me about the contract and rates. Every time different customer service from different countries answer my phone and they are of no help. They would say they will call me back and will never do so. I need to talk to some higher authorities about this please. Thanks.

We have been with Champion for years. We would always sign up for a fixed rate plan. Many companies will ask what plan people want at the end of the term. Champion did not and changed ours to the variable rate plan. It’s partly our fault for not checking on it. We simply forgot to. With the deep freeze in Texas, I have no idea what our bill will be. If it is much higher than usual, I would consider it a scam. The question is would they have done it to their mothers? I have my fingers crossed.

Very good rates. Customer service agents very pleasant and friendly and accommodating. Will continue their service as long as rates are comparable. Their contracts are very simple and easy to understand. No extra fees or base charges. Really liked the 24 month plan.

I have been with Champion Energy for almost one year. I was looking for an energy company online and I found the best one: Champion Energy Services. My light bills are low, I never have issues with my power. Even during the Arctic Blast I lost the power just for few hours. Thank you Champion Energy.