Champion Energy Services

I am choosing Champion again because of a good rate and no confusing gimmicks. I was so disappointed in how many companies advertise a really low rate, till you look at the complete picture. The really low rate often only applies at 1000KW. The rate at 500KW is so high that the bill for 500KW is higher than the bill for 1000KW. So much for lower bills in winter or cutting back to save money! You have to use more electricity to pay less. Might work if you like your house cold and ignore warnings to cut back to protect the power grid. But if you try to conserve energy, you are charged a penalty! To save money, you must increase your usage. They are basically making people who use less power pay more so people who use more power can pay less!

This is the first electricity provider I've reviewed after the initial contract. Others would always rise renewal prices and would make me go shopping again. Champion energy had one of the lowest rates in my area with good contract terms. The rate offers always have an actual price per unit (after all fees), so I can see real numbers. My electricity bills were always what I expected (and sometimes even lower than I expected). Usage tracker is amazing! Only with one day delay. I can see how much electricity I waste and adjust my habits. I will stick with Champion Energy for a while.

Before I signed with Champion, I used to spend hours going through all the companies and rates to get the best one for us because we are retired on a fixed income. I found Champion to have the best rates consistently and I have never regretted signing with them. No gift cards, rebates or other gimmicks, just good rates and great service! Anyone looking for a fair reliable energy service company, Champion is the one! Great job!!!!

After years of being gouged by electric companies, it has been refreshing to have a no-nonsense experience. The pricing has been fair, reasonable, and without a need to call customer service. My service was uninterrupted during the winter storm, and my electric delivery pricing was stable throughout the duration of summer and winter. I really cannot say enough about Champion Energy, but if all things remain the same the company has a customer for as long as I reside in Texas.

Have been a Champion Energy Service customer for years and have been very pleased with the quality of their service. Their notifications of service used on a weekly basis is very informative and helpful in managing our electricity usage. Their program offers are also better than most and their friendly service puts them over the top for caring for their customers.

Champion Energy is the best. I just resigned for 3 more years. Never ever had any problems. Bills are easy to read and the pricing is great. Their customer service is second to none. I will stay with Champion as long as I have to buy electric

Hi, we received terrible service from Champion. Their phones were out of order for about a week, going to a busy signal after waiting 10 plus minutes. We sent an email to their email helpdesk and received no response. We received renewal notices during this time period but they were not honored at the original price. Their selections are extremely limited. Also, they offered some energy-saving lightbulbs last year or the year before which were said to last up-to 13 years. They went out two days ago.

I switched to Champion Energy several years ago and wish that I had made the switch sooner. There is no comparison from what I was receiving from TXU to Champion. The customer service and money I have saved is amazing. Thank you.

Received the Notice from you for Renewal of my Champ Silver-24 with an Avg price per kwh 10.4¢. But when I tried to renew it online, it gave me the Avg price per kwh 11.0¢. That is cheating. Called Champion people. They said price changes every minute so can't guarantee any price. Then what is the purpose of Sending the Renewal Price Notice when they can't follow it thru.

I almost died inside my apartment in February 2021 due to the freezing temperatures in Irving, TX and hours/days without any power (and, consequently, no heating, no warm food). Whose fault is that? Is Champion Energy/State of Texas doing something to avoid the same catastrophe in the winter of 2022?