Champion Energy Services

Champion Energy Services Reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About Champion Energy Services

Champion Energy Services is an energy provider that offers low fixed rates for electricity plans. The company primarily works in Texas, but it also operates in certain parts of Illinois, Pennsylvania, New Jersey, Ohio, Massachusetts and Delaware. It offers energy-efficient options and an electricity-tracking app.

Pros & Cons

Pros
  • Green energy options
  • Low fixed rates
  • Energy-tracking app
Cons
  • Not available nationwide
  • Pricing varies

Featured Reviews

Verified
Lewisville, TX

I have been with Champion 4 or 5 years.. can't remember exactly. One thing I love is the weekly update on how much I have used and what my projected bill will be… I am 77 and stil...

Read full review
Verified
Dallas, TX

Great experience renewing, again, with Champion. Everyone I spoke with was very friendly and helpful. Easy to deal with and very competitive rates, so no need to go through the ha...

Read full review

What is Champion Energy?

Champion Energy is an electricity provider that offers low rates and 24/7 customer care. It focuses primarily on the deregulated Texas energy market but serves more than 2 million residential, governmental, commercial and industrial customers nationwide, including in Illinois, Pennsylvania, Ohio, New Jersey, Maryland, Massachusetts, New York, Connecticut and Maine. It’s not affiliated with a utility company and lets you track your weekly energy usage.

How does Champion Energy work?

Champion Energy’s team of representatives helps find the right energy solutions for you. The company guarantees low prices and a stress-free experience. You’ll need to enroll as a new customer for your business or your home, then Champion Energy finds an ideal cost-effective energy plan for you. Once you’re enrolled, you can track your usage and pay your bills with the company’s app.

Champion Energy rates

Champion Energy offers various electricity plans — but keep in mind that all its prices vary based on location and usage. It claims its services are affordable, starting at an 18-month fixed rate of 10.4 cents per kWh in Houston. Champion Energy's popular plans include:

  • Champ Saver – 12: Offers a 12-month fixed-rate; ideal for renters on the lookout for a better deal with a new lease
  • Champion Money and Power Free Weekends – 12: For those who spend most weekends away
  • Champion Money and Power Free Nights – 12: Usually includes a higher rate earlier in the day; good for those not home during peak energy usage times (usually 2 p.m. to 7 p.m.)
  • Champion Energy Renewable Options: Limitless energy with minimal environmental impact; limits carbon footprints

Champion Energy Services FAQ

Who owns Champion Energy?

Calpine Corporation owns Champion Energy Services.

Where is Champion Energy Services available?

Champion Energy operates in deregulated electric energy markets in Texas, Illinois, Pennsylvania, Ohio, New Jersey, Maryland, Massachusetts, New York, Connecticut and Maine.

Where is Champion Energy Services located?

Champion Energy is headquartered in Houston, Texas.

Does Champion Energy Services offer 24/7 customer service?

Yes, Champion Energy offers 24/7 customer care, according to its website.

Is Champion Energy a good company?

Champion Energy is a solid option for those looking for low-price electricity plans in deregulated markets. The company has a team of industry experts who help find the right plan for you. It also offers some green-friendly options and lets you track your usage and pay your bills through its app.

Champion Energy Services Reviews

Stars Rating

  • 3%
  • 41%
  • 0%
  • 0%
  • 55%

Popular Mentions

    How do I know I can trust these reviews about Champion Energy Services?
    • 4,479,812 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Champion Energy Services?
    • 4,479,812 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Price

    Reviewed April 8, 2024

    I've been using Champion Energy for over 5 years, offering the most competitive prices. If you're looking to save on your first bill, use promo code "**" to get a $50 discount. Also they were never outage during the winter when everyone had experience of outage because of cold weather.

    Champion Energy Services
    Champion Energy Services
    Pinned

    Thank you for leaving a review and telling friends and family how to use your Connect-a-Friend referral code to save.

    PriceStaff

    Reviewed Feb. 15, 2024

    I am disappointed in this energy company; they started off great, but I suppose that was just the upfront mask. I had them in 2021 during the winter storm, hardly did I pay the rates I pay now. Let me explain how frustrating and fraudulent they are. I was previously charged $318.26 because they said I did not "renew" even though I did. They said they would give me credit and take away the fees. They took out $176.06 on 8/31 and $285.03 on 10/02. That is a total of $464.09. I saw no "credit" but apparently it was added in, the bill does not reflect that. This is after the claimed that my payments were declined, which was a lie, only August did not go through because of THEM! That bill was for $142.19, so tell me how did we go from $142.19 to me paying $464.09 in total?

    Then they proceeded to charge me 3 more times in November (11/01 $83.93, 11/21 $63.19, 11/30 $103.19). The weeks of those charged are, 10/31-11/18, 11/18 - 11/28, and then 11/28 -12/27. Then they charged me $138.48 on 12/27 and then $263.89 on 1/29. This is after they charged me $103.19 on 11/30 for 266kwh. But the previous bill, they charged me $63.19 for 396kwh. Mind you when I asked why was I charged the way I was and on the last bill of $96 for delivery charge, they said it goes based on the bill. You mean when we get "cold" weather, you take advantage? Nothing makes sense to me?

    The issue that I am having is, it makes no sense with how my "auto" payment always disappears, they said I did not pay the previous bill so there is a fee, but another agent would say that I did. But the first person is correct, it shows I paid $138 on 1/15, but not the $103 that was due on 11/30, there is no history on their billing page. I checked my bank, and she is right, no charge. So, what they do is mess with your auto pay, charge you fees, including the delivery charge, and then claim that you used certain amount of kwh. And the crazy part is, they're never on the same page. They keep lying about your charges and claim you use so much, I have a camera just to document now that my unit is off when I am traveling. Me using the heat for 3 days when we had the cold front does not equal a bill of $300.

    Also, pay attention to your bills and how much they charge based on KWH, it is never the same amount either, it is what they can get away with. In summer I was charged the $400 for using apparently 1,000-1,233 KWH. I also apparently used 1,838KWH from 12/27 and was charged $285.00. MAKE it make sense. I have ghosts living here using up this heat and AC. The first girl was correct, looking at my last bill, it said I had a previous balance. Clearly my bank shows I paid for it. The girl said I used $77 worth of energy during the cold front, and the week before that was $40. Pathetic, I am shopping around and will cancel. I rather pay the fee instead of playing games with corrupted people who gaslight and try to make you think you're dumb and do not see what you see on your own bills. They charged me 3 times in November. Why? Let's see what they will charge me when the AC stays off.

    Champion Energy Services
    Champion Energy Services
    Pinned

    Anela, your usage is provided to Champion Energy from your transmission and distribution utility (TDU), which is Oncor. We'd be happy to review the usage information with you and can discuss how rates have changed since 2021, which impacts the total cost for electricity. You are on a fixed price plan with Champion, so your rate with us does not fluctuate during your contract year. The TDU rates change twice a year. They typically go up in September and decrease in March. Again, that delivery charge is from Oncor and also per kWh of power used. Multiple bills in November were related to your move and transfer of service. A member of our customer care team tried to reach you to talk about your account. You may email feedback@champion.energy with your phone number and a good time to reach you.

    Not sure how to choose?

    Get buying tips about Utility Companies delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServiceContract & TermsStaff

      Reviewed June 6, 2023

      Great customer service by Brian!!! He explained everything to me and read the full agreement, sincerely one of the best cs agents I had to deal with. Now I know why people are so loyal to this company...

      Installation & SetupContract & TermsSales & Marketing

      Reviewed April 12, 2023

      Full of nasty surprises, beware be warned! Solar buyback is a joke. They sell me energy at an exorbitant high rate like 17c/kW and buy the power that I generate from my solar panels for like 2c/kW! And then they blame this situation on ERCOT! Fleecing and scamming is what I would call it. I Installed my solar panels for $30,000 and so paying monthly loan payments of $150 on those, and here I am paying Champion for almost a full utility bill as much as I paid before I ever installed solar panels! All such a scam! Who made these Texas Solar buyback rules that are designed to scan the consumer?! I am so mad… and to break Champion's contract is $350. :(

      Champion Energy Services
      Champion Energy Services
      Pinned

      Rizwan, thank you for sharing your thoughts regarding our solar buyback program. Many people who invested in solar last summer where also experiencing high energy rates at the same time, which is why it is hard to see what you are saving with your solar panels. The best value will always be the energy your home uses from your solar generation, not what you return to the grid. Generation used by your home means you are not drawing power from the grid and paying retail energy rates.

      For example, if your home before solar used 20 kWh per day you are billed for 20 kWh. After solar, if your home still uses 20 kWh and your panels produce 5 kWh that your home uses and another 5 kWh that you return to the grid as surplus generation your billable kWh amount is 15 kWh. Plus, you earn a bill credit for the surplus 5 kWh at the indexed wholesale price in effect at the time it was returned to the grid. Please reach out to feedback@champion.energy if you have additional questions about solar.

      Verified purchase

      Reviewed Feb. 2, 2023

      Champion Energy Services has made solar buybacks a nightmare in my East Texas home. Many companies provide net metering for solar which gives you credit for energy that is returned to the grid at the same rate that you are charged. Champion Energy Services sells the energy to the customer at full retail of 15.4 cents per kwh and buys the energy that is produced by the solar panels at wholesale pricing which varies but is often exceptionally low. It has been sickening. I was paid 3.4 cents per kwh during December 2022 and was only paid 1.5 cents per kwh for January 2023. By the time you find out how bad their rates are for solar, you cannot get out of paying a $350 early termination fee.

      Champion Energy Services
      Champion Energy Services
      Pinned

      Maurice, thanks for sharing your feedback regarding our solar buyback. Champion Energy, like some other retail electricity providers, calculate solar buyback credits on the wholesale prices determined by ERCOT. The rates are subject to change in 15-minute intervals and seasonality also impacts the rates due to supply and demand. All of our residential electricity plans include solar buyback so you can choose the electricity plan that best meets your household needs, and still earn solar buyback credits. Some companies charge a premium energy rate or add a monthly fee to solar plans. If you'd like us to review your solar buyback credits in more detail please email feedback@champion.energy and provide your account number, address or phone number. Thanks!

      Reviewed Oct. 30, 2022

      I was with Champion for 3 years. Suddenly I found Champion egregiously overbilled me from June- July 2022 with a failure to disclose my change in rates. I filed a complaint with the Public Utility Commission and they were found to be in violation. The letter is available on their Google review.

      Profile pic of the author.
      Contract & Terms

      Reviewed July 29, 2022

      I am a 70 year old lady who lives in a one bedroom apt. I have been here for ten years. At the beginning of the year I received help from a Charity to help pay my electric bill. They put a little over a 1000 dollars for the whole year on my electric account to pay my monthly payments. All of a sudden my bill doubled when they pledged the money. The first of July I started looking for another electric provider and I had a credit still on my account of around 800 dollars. Since I started looking for another provider my electric bill for a one bedroom for my July bill was 265.00. Is there a limit of the cost of electricity? They told me it was 24 cents per watt. I am being charged a variable rate because I have not renewed a contract. So am I being punished because I want commit to a contract. Unfair.

      Customer Service

      Reviewed July 14, 2022

      Been with Champion 8 years and have had good rates up until my renewal this year. I know rates have gone up but their prices almost tripled. I received a renewal rate of 17.3 cents for 12 months. I called customer service and the best they would offer is 17.2. They are giving their new customers 17.1 cents per kwh for 12 months. Loyalty means nothing to them. I will be switching providers. Champion is getting too big but that will change if they continue to treat their customers like this.

      Verified purchase

      Reviewed July 13, 2021

      I am choosing Champion again because of a good rate and no confusing gimmicks. I was so disappointed in how many companies advertise a really low rate, till you look at the complete picture. The really low rate often only applies at 1000KW. The rate at 500KW is so high that the bill for 500KW is higher than the bill for 1000KW. So much for lower bills in winter or cutting back to save money! You have to use more electricity to pay less. Might work if you like your house cold and ignore warnings to cut back to protect the power grid. But if you try to conserve energy, you are charged a penalty! To save money, you must increase your usage. They are basically making people who use less power pay more so people who use more power can pay less!

      Champion Energy Services
      Champion Energy Services
      Pinned

      Hi Linda,

      Thanks for your review! We always offer no gimmicks and fair rates!

      Verified purchase
      Customer ServicePrice

      Reviewed July 8, 2021

      Champion Energy is the best. I just resigned for 3 more years. Never ever had any problems. Bills are easy to read and the pricing is great. Their customer service is second to none. I will stay with Champion as long as I have to buy electric

      Champion Energy Services
      Champion Energy Services
      Pinned

      We appreciate you! Thank you for choosing Champion to power your home.

      Loading more reviews...

      Champion Energy Services Company Information

      Company Name:
      Champion Energy Services
      Company Type:
      Private
      Year Founded:
      2005
      Address:
      1500 Rankin Road, Suite 200
      City:
      Houston
      State/Province:
      TX
      Postal Code:
      77073
      Country:
      United States
      Fax:
      281.653.5080
      Website:
      www.championenergyservices.com