Puffy Mattress Reviews
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About Puffy
Puffy is a bed-in-the-box mattress company that sells online and through retailers. There are four different types of Puffy mattresses: the Puffy Mattress, the Puffy Lux Mattress, the Puffy Royal Mattress and the Puffy Monarch Mattress. They also supply several accessories, such as bed frames, pillows and mattress protectors. Puffy provides a 101-night risk-free trial, free shipping and returns, and a lifetime warranty.
Pros & Cons
- 101-night in-home trial
- Lifetime warranty
- Good temperature regulation
- Pricey higher-end models
About Puffy mattresses
Puffy mattresses focus on easing back and joint pain, using their design and technology to eliminate pressure points and improve circulation. Puffy offers foam and hybrid mattresses to suit all sleep positions, including back, side and stomach. Puffy mattresses offer a 101-night sleep trial. If you don’t think the Puffy mattress is right for you in that time frame, you can return it for a full refund.
101-night trial | Free shipping | Lifetime warranty |
Puffy mattresses
Puffy
Puffy Mattress
$1,049 (queen) as of publishing date
Puffy’s classic mattress is designed to provide support for all sleep positions. It’s firm enough to keep your spine aligned but reduces pressure points. A cooling gel cloud layer helps regulate temperature. The mattress includes a stain-resistant cover.
Puffy
Puffy Lux Mattress
$1,499 (queen) as of publishing date
Puffy Lux is similar to the classic but features body-adapting foam to enhance support and minimize strain on your body’s pressure points. This model includes an extra climate-adapting layer that helps regulate body temperature during the night.
Puffy
Puffy Royal Mattress
$2,399 (queen) as of publishing date
The Puffy Royal Mattress features an exclusive cooling, gel-infused foam top layer to minimize heat absorption. This model is also designed with dynamic SMT technology that provides support to the back while keeping a softer feel around the head, neck, shoulders and feet.
Puffy
Puffy Monarch Mattress
$3,299 (queen) as of publishing date
The Puffy Monarch Mattress is Puffy’s newest hybrid mattress. This U.S.-made mattress, Puffy’s most luxurious, is filled with CertiPUR-US-certified foams and alpaca wool and is supported through springy latex coils. The coils and wool allow for thermoregulation. The Diamond Mattress includes five zones of targeted cushioning for your head, neck, shoulders, back and legs.
Puffy mattress construction and materials
Puffy mattresses are made out of several layers of foam.
- Stain-resistant Cloud Cover: This top cover is hypoallergenic and helps keep your mattress clean and fresh.
- Cooling Cloud Foam: The 2 inches of breathable foam is designed to be temperature-neutral and aid cool sleep, which is often a top concern for memory foam mattresses.
- Plush Dual Cloud Foam: Available on the Puffy Lux model only, this 1.5-inch layer provides pressure relief.
- Climate Comfort Foam: This 2-inch, humidity-resistant layer is included specifically to address temperature concerns by wicking away moisture to ensure you keep a cool, comfortable sleep year-round.
- Firm Core Support Foam: The foam base layer of Puffy mattresses is designed to provide stabilization and support, keeping your mattress durable.
- Grip Base Cover: The grip base cover helps keep your mattress in place, no matter how much you toss and turn.
Puffy mattress comfort
Puffy mattresses are designed to support most individuals, regardless of sleeping style.
- Firmness: Puffy mattresses are medium-firm, but each mattress type has various layers which will slightly affect comfort and firmness, ranging from ultra-plush to medium-firm.
- Sleeping position: Puffy mattresses are designed to support all sleep positions and provide enhanced spinal support and pressure relief.
- Motion transfer: Puffy mattresses are noted for limited motion transfer, making them a great choice for co-sleepers.
- Sleeping hot: The Climate Comfort Foam and Cooling Cloud Foam ensure proper temperature regulation on Puffy mattresses. In addition, the top layer closest to your body is designed with a breathable fabric, which helps pull heat away from your body while you sleep.
Puffy mattress prices
There are four Puffy mattress models: the Puffy Mattress, the Puffy Lux Mattress, the Puffy Royal Mattress and the Puffy Monarch Mattress. The Puffy Lux includes a Plush Dual Cloud Foam and a Firm Core Support Foam with contour-adapt coils for minimal strain and maximum recovery. The Puffy Royal Mattress includes seven layers of comfort and is infused with a cooling gel to minimize heat retention.
The Puffy Mattress is the most affordable option. A queen-size Puffy Mattress costs $1,049, a queen-size Puffy Lux Mattress costs $1,499, and a queen-size Puffy Royal Mattress costs $2,399. Financing and discounts are available.
| Mattress size | Puffy Mattress | Puffy Lux Mattress | Puffy Royal Mattress | Puffy Monarch Mattress |
|---|---|---|---|---|
| Twin | $599 | $899 | $1,249 | Not available |
| Twin XL | $749 | $1,049 | $1,449 | $1,999 |
| Full | $899 | $1,299 | $2,149 | Not available |
| Queen | $1,049 | $1,499 | $2,399 | $3,299 |
| King | $1,249 | $1,699 | $2,699 | $3,799 |
| California King | $1,249 | $1,699 | $2,699 | $3,799 |
| Split King | $1,498 | $2,098 | $2,898 | $3,998 |
*Price includes a $750 mattress discount at the time of publishing. Puffy is also offering a free luxury bundle of sheets, pillows and a protector ($600 value) with purchase and 15% off all accessories.
Are Puffy mattresses good?
If you’re looking for a memory foam mattress designed to support all sleeping positions and provide mid-level firmness, a Puffy mattress may be a good option. As an added benefit, the advanced cooling technology built into Puffy mattresses make them an ideal choice for hot sleepers.
Puffy Reviews
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- 4,530,931 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 6, 2024
I was waiting for my Puffy Lux mattress to arrive and I called the company after a week to find out when I could expect it. A nice man on the phone asked for my order number to which I replied that I did not receive it. He found the order number and sent the email to me. Then informed me that the Puffy Lux mattress was on back order and the email that I previously received for a complimentary upgrade could still be forwarded to take advantage of the upgrade even though the response date had passed. He then went ahead and sent my confirmation and I received the Puffy Royal mattress shortly after that. The mattress is amazing and I received great service to boot!
Hi Melanie,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattress.
If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
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Reviewed Jan. 30, 2024
Buying a mattress is an important decision that will impact your life on a daily basis. I like to test out my mattresses before buying them, because I have a chronic pain disorder, which affects my back and muscles. Mattress comfort is a personal thing and our bodies are all so different. Because of my chronic pain, I’m sadly a tough customer to accommodate. I traveled an hour and a half to find a showroom that had ALL the Puffy Mattresses to compare. The Puffy Cloud had a nice feel to it. I felt most comfortable on my back, and it was fine on my side for a while. I thought the experience would have been even better with a pillow topper. The Puffy Cloud is a great choice for a guest room. The Puffy Lux was an Upgrade from the Cloud. It had the right amount of firmness for sleeping on my side and back for long periods of time.
The Puffy Royal was by far the softest mattress. It felt like I was sinking into a huge piece of dough, and I was most comfortable on my back. My whole family loved this one the most, but it’s not a great choice for my chronic pain. The Puffy Diamond, renamed the Monarch, was by far the best feeling ever for my condition. It has the most layers and it was my very favorite in the entire showroom. It sleeps comfortably with the support my back needs. I was comfortable in all positions- on my stomach, side and back, yet there was still that desirable sink-in feeling my family raved about with the Royal. The price was actually better than a few comparable mattress, in other brands, but still outside my price range. The Monarch was honestly the best mattress I’d tried, and I was testing beds for over two hours. Puffy is an amazing company that makes a quality product, with customer service to match. I received answers within 12 hours, even on the holiday.
Hi Amy,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattress.
If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Nov. 29, 2023
Okay, so I had to reach out to Puffy's customer support last week – honestly was expecting the usual runaround. But, wow, was I wrong. They got back to me super fast, understood exactly what I needed, and sorted it out without any hassle. It's like they actually get how to treat customers right. And hey, the mattress? Solid. But it's the people behind it that made me write this review. They didn’t just sell me a mattress; they made sure I was happy with it after. That kind of follow-up is rare. Puffy's not just talk – they really deliver on the service front.
Hi Clark,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy products.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Nov. 17, 2023
We got our Puffy Mattress & Bedding 2 evenings ago. As an "older person" with lots of body aches I was looking forward to how this could help. We have had the Sleep Number bed for 20+ years...really loved it for a bit but then...didn't seem to meet my needs as I aged. Went with Puffy after reading the reviews. First night's sleep...just fantastic. It is so very comfortable. It is very supportive while being soft & welcoming from head to toe. We got the Luxe & I would highly recommend. I probably am writing this too soon after only 1 night's sleep but I am just so happy with my Puffy!
Oh & don't let me forget to mention the bamboo sheets.. My goodness I had never considered buying these but after 1 night I doubt I will ever buy any other sheet. They are so very comfortable.. Can't say enough. I would love to have some more in colors... You may want to consider. The mattress cover also of very good quality. Everything very upscale & impressive. Oh & another great feature... We have had sleep Number bed for 20 years. We tossed the mattress but used the frame. The new Puffy works well with the rise & lower of the frame, also the massage feature. Win Win!
Hi Gail,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattresses.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Nov. 2, 2023
The shipping was fast. We have been sleeping on the Puffy bed and pillows for more than a week now and absolutely love our restful sleep. We ordered the medium firm mattress. It provides support without pressure points and allows our bodies to move about without getting stuck in the mattress. The bed and the sheets are cooling and silky feeling. I have stopped sweating in the bed. The mattress is easy to move and set up. The pillows are heavy and seem thick. I was not sure I would like them, however proved to be our best pillows ever. Beautiful support for our necks. No more stiff necks. Thank you Puffy for such great quality for reasonable price. We feel like we sleep in luxury.
Hi Brian,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy products.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Sept. 24, 2024
Love my Puffy topper. It has added so much comfort to an older mattress. It’s Extremely comfortable and very thick! It’s professionally covered in fabric to protect the interior. It’s Very well made! It arrived very fast! I definitely recommend it to anyone that is looking for a more comfortable bed… I Can’t be more pleased.
Hi Joan,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy products.
If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Sept. 16, 2024
I have purchased a few different Puffy products and so far have had a really great experience. Upon arrival it seems everything is good quality and has a silky soft material. If you are looking to try a new brand I would most certainly recommend giving puffy a try. They have top notch customer service and the ordering process including delivery was very smooth.
Hi Jeremy,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy products.
If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Sept. 9, 2024
Five stars all the way: Took a chance on Puffy after reading reviews. Best decision ever. Mattress is just right - supportive but still cozy. Shipping was quick, unpacking was a breeze. Sleep quality has improved tons. When I had a question, their team was on it.
Hi Megan,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattress.
If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Aug. 9, 2024
I've been using the Puffy mattress for a few months now. The mattress is comfortable and supports my back well. I used to wake up with back pain, but that's gone now. It's also great at keeping me cool during the night. Overall, I'm really happy with my purchase.
Hi Mason,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattress.
If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed July 29, 2024
I sleep so well in these new pillow sheets. Gone are the days of waking up in a sweat or wondering how I will comfortably fall asleep. There are many opportunities to spend a lot of money on a bed sheet, but Puffy is a prime example of being at an acceptable price point for an amazing product!
Hi Preston,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattress and sheets.
If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Puffy Company Information
- Company Name:
- Puffy
- Company Type:
- Private
- Address:
- Puffy LLC 13070 Saticoy St.
- City:
- North Hollywood
- State/Province:
- CA
- Postal Code:
- 91605
- Country:
- United States
- Website:
- puffy.com