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Overall Satisfaction Rating 2.73/5
  • 5 stars
  • 4 stars
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  • 1 stars
Based on 15 ratings

Puffy Mattresses is a bed-in-the-box mattress company that sells exclusively online and delivers directly to your door. There are two different types of Puffy mattresses: the Puffy Mattress and the Puffy Lux Mattress. They also supply several accessories, such as bed frames, pillows and mattress protectors. Puffy provides a 101-night risk-free trial, free shipping and returns, and a lifetime warranty.


Puffy offers quality memory foam mattresses designed for complete support and temperature regulation. While the Lux model is a bit pricey compared to other memory foam options, financing is available.


  • 101-night in-home trial
  • Lifetime warranty
  • Good temperature regulation


  • Lux model is pricey

About Puffy mattresses

Puffy mattresses focus on easing back and joint pain using their Cooling Cloud foam to eliminate pressure points and improve circulation. Puffy offers foam mattresses to suit all sleep positions, including back, side and stomach. Puffy mattresses are sold exclusively online and offer a 101-night sleep trial. If you don’t think the Puffy mattress is right for you in that time frame, you can return it for a full refund.

101-night trial

Free shipping

Lifetime warranty

Puffy mattresses

Puffy mattress construction and materials

Puffy mattresses are made out of several layers of foam.

  • Cooling Cloud™ Comfort Layer: The top layer of the mattress is designed to conform to your body to relieve pressure on hips, shoulders, knees and joints. This is a breathable material designed to be temperature neutral and aid cool sleep, which is often a top concern for memory foam mattresses.
  • Body Adapting Dual Cloud Layer: Available on the Puffy Lux model only, this layer provides additional support and contouring.
  • ClimateComort™ Layer: This layer is included specifically to address temperature concerns and is engineered to counter seasonable contraction and expansion to ensure you keep a cool, comfortable sleep year round.
  • Foam Core Support Layer: The base layer of Puffy mattresses is designed to add firmness and support for your body. This layer still provides some level of give, allowing every layer in the mattress to conform to your body.
Puffy mattress materials

Puffy mattress comfort

Puffy mattresses are designed to support most individuals, regardless of sleeping style.

  • Firmness: Medium. Puffy mattresses only come in one firmness-level, but this is typical of many bed-in-a-box brands, and mid-level firmness suits many.
  • Sleeping position: Puffy mattresses are designed to support all sleep positions and provide enhanced spinal support and pressure relief.
  • Motion transfer: Puffy mattresses are noted for limited motion transfer, making them a great choice for co-sleepers.
  • Sleeping hot: the ClimateControl™ layer is in place to ensure proper temperature regulation on Puffy mattresses. In addition, the top layer closest to your body is designed with a breathable fabric, which will also help pull heat away from your body while you sleep.

Puffy mattress prices

There are two Puffy mattress models, the Puffy mattress and the Puffy Lux mattress. The Puffy Lux includes one additional layer made of “body adapting dual cloud foam,” designed to contour to your body and provide pressure point relief. 

The Puffy mattress is the more affordable option, a queen Puffy mattress costs $995. A Puffy Lux mattress costs $1,595 for a queen model. Financing is available.

Mattress sizePuffy MattressPuffy Lux Mattress
Twin XL$625$1,295
California King$1,150$1,795

Are Puffy mattresses good?

If you’re looking for a memory foam mattress designed to support all sleeping positions and provide mid-level firmness, Puffy mattresses may be a good option. As an added benefit, the advanced cooling technology built into Puffy mattresses make them an ideal choice for hot sleepers.

Puffy Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer
Original review: Aug. 3, 2020

This is a very comfortable mattress. I don't want to get out of bed in the mornings and can't wait to get in it at night. Customer service was excellent when I asked a few questions. They were able to answer promptly. The transaction went quite smoothly.

2 people found this review helpful

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    Rated with 4 stars
    Verified Reviewer
    Original review: July 26, 2020

    The mattress has really helped with my lower back issues. However I find that the foam mattress is very warm, especially now in the summer. I can’t seem to get comfortable due to the fact that I feel it is causing me to be extra warm at night. I think I might have to spend extra money to get some kind of gel topper.

    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: July 25, 2020

    Delivery is fast and on time. Good selection on products. Sometimes products are a little pricy. Go to email find better deal. I do like to join the free delivery. I accidentally click on take advantage and find out later I signed up for something I did know a charge each month.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: July 24, 2020

    The mattress that I have has been good for a while now and it seems to be well since I have had it. It seems to be comfortable to sit and rest on and I would recommend it to people if they are looking for a mattress for them.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: April 27, 2020

    Very comfortable, firm enough for good support, but not too firm. Fast, easy delivery. Set up was quick and easy. Two people can easily unpack it and set it up. Best of all -, there was NO smell whatsoever from the moment we took it out of the box and packaging. NONE.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 16, 2020

    Bought a mattress that I never received and they don't answer email, phone, online form, or reviews. I have not had a single communication since I paid them. I have tried over a period of time to contact them in various ways but they do not respond. They don't even allow you to call them to inquire.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 28, 2020

    Purchased adjustable bed & mattress, wasn’t comfortable. The mattress isn’t made for adjustable beds. Anyway waited 2 weeks and 1 day for 1800gotjunk to pick it up. It’s been a week and they don’t answer their phone or emails! Disputing with credit card, this is ridiculous! 101 days trial is a joke. HEADACHE. They will never post a review 1 star, it gets deleted.

    8 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 25, 2020

    Purchased mattress on 5/3/20. Requested return on 5/31/20. Returned around 6/12/20. Should be 3 to 5 working days for refund. Contacted 6/22/20. They said saw paperwork any day. No refund as of 8/26/20.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 19, 2020

    Their customer service is horrendous. I emailed 8 times no one has picked up matt yet. Called innumerable times no one answers. They make 101 night trial impossible. Take your money and go elsewhere! Would never recommend.

    9 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Aug. 6, 2020

    Long break in period. Took work to make comfortable. As suggested we walked on bed each day to break it down. When first received was hard as rock. People who recommended did not have same experience.

    2 people found this review helpful
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