Puffy Mattress Reviews
Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
About Puffy
Puffy is a bed-in-the-box mattress company that sells online and through retailers. There are three different types of Puffy mattresses: the Puffy Mattress, the Puffy Lux Mattress and the Puffy Royal Mattress. They also supply several accessories, such as bed frames, pillows and mattress protectors. Puffy provides a 101-night risk-free trial, free shipping and returns, and a lifetime warranty.
Pros & Cons
Pros
- 101-night in-home trial
- Lifetime warranty
- Good temperature regulation
Cons
- Pricey higher-end models
Bottom Line
Puffy offers quality memory foam mattresses designed for complete support and temperature regulation. While the Lux model is a bit pricey compared to other memory foam options, financing is available.
About Puffy mattresses
Puffy mattresses focus on easing back and joint pain, using their design and technology to eliminate pressure points and improve circulation. Puffy offers foam and hybrid mattresses to suit all sleep positions, including back, side and stomach. Puffy mattresses offer a 101-night sleep trial. If you don’t think the Puffy mattress is right for you in that time frame, you can return it for a full refund.
101-night trial | Free shipping | Lifetime warranty |
Puffy mattresses

Puffy
Puffy Mattress
$1,049 (queen) as of publishing date
Puffy’s classic mattress is designed to provide support for all sleep positions. It’s firm enough to keep your spine aligned but reduces pressure points. A cooling gel cloud layer helps regulate temperature. The mattress includes a stain-resistant cover.

Puffy
Puffy Lux Mattress
$1,499 (queen) as of publishing date
Puffy Lux is similar to the classic but features body-adapting foam to enhance support and minimize strain on your body’s pressure points. This model includes an extra climate-adapting layer that helps regulate body temperature during the night.

Puffy
Puffy Royal Mattress
$2,399 (queen) as of publishing date
The Puffy Royal Mattress features an exclusive cooling, gel-infused foam top layer to minimize heat absorption. This model is also designed with dynamic SMT technology that provides support to the back while keeping a softer feel around the head, neck, shoulders and feet.

Puffy
Puffy Diamond Mattress
$3,299 (queen) as of publishing date
The Puffy Diamond Mattress is Puffy’s newest hybrid mattress. This U.S.-made mattress, Puffy’s most luxurious, is filled with CertiPUR-US-certified foams and alpaca wool and is supported through springy latex coils. The coils and wool allow for thermoregulation. The Diamond Mattress includes five zones of targeted cushioning for your head, neck, shoulders, back and legs.
Puffy mattress construction and materials
Puffy mattresses are made out of several layers of foam.
- Stain-resistant Cloud Cover: This top cover is hypoallergenic and helps keep your mattress clean and fresh.
- Cooling Cloud Foam: The 2 inches of breathable foam is designed to be temperature-neutral and aid cool sleep, which is often a top concern for memory foam mattresses.
- Plush Dual Cloud Foam: Available on the Puffy Lux model only, this 1.5-inch layer provides pressure relief.
- Climate Comfort Foam: This 2-inch, humidity-resistant layer is included specifically to address temperature concerns by wicking away moisture to ensure you keep a cool, comfortable sleep year-round.
- Firm Core Support Foam: The foam base layer of Puffy mattresses is designed to provide stabilization and support, keeping your mattress durable.
- Grip Base Cover: The grip base cover helps keep your mattress in place, no matter how much you toss and turn.

Puffy mattress comfort
Puffy mattresses are designed to support most individuals, regardless of sleeping style.
- Firmness: Puffy mattresses are medium-firm, but each mattress type has various layers which will slightly affect comfort and firmness, ranging from ultra-plush to medium-firm.
- Sleeping position: Puffy mattresses are designed to support all sleep positions and provide enhanced spinal support and pressure relief.
- Motion transfer: Puffy mattresses are noted for limited motion transfer, making them a great choice for co-sleepers.
- Sleeping hot: The Climate Comfort Foam and Cooling Cloud Foam ensure proper temperature regulation on Puffy mattresses. In addition, the top layer closest to your body is designed with a breathable fabric, which helps pull heat away from your body while you sleep.
Puffy mattress prices
There are three Puffy mattress models: the Puffy Mattress, the Puffy Lux Mattress and the Puffy Royal Mattress. The Puffy Lux includes a Plush Dual Cloud Foam and a Firm Core Support Foam with contour-adapt coils for minimal strain and maximum recovery. The Puffy Royal Mattress includes seven layers of comfort and is infused with a cooling gel to minimize heat retention.
The Puffy Mattress is the most affordable option. A queen-size Puffy Mattress costs $1,049, a queen-size Puffy Lux Mattress costs $1,499, and a queen-size Puffy Royal Mattress costs $2,399. Financing and discounts are available.
Mattress size | Puffy Mattress | Puffy Lux Mattress | Puffy Royal Mattress | Puffy Diamond Mattress |
---|---|---|---|---|
Twin | $699 | $999 | $1,349 | Not available |
Twin XL | $749 | $1,049 | $1,449 | $1,999 |
Full | $899 | $1,299 | $2,149 | Not available |
Queen | $1,049 | $1,499 | $2,399 | $3,299 |
King | $1,249 | $1,699 | $2,699 | $3,799 |
California King | $1,249 | $1,699 | $2,699 | $3,799 |
Split King | $1,498 | $2,098 | $2,898 | $3,998 |
*Price includes $750 mattress discount at the time of publishing. Puffy is also offering a free luxury bundle of sheets, pillows and a protector ($600 value) with purchase and 15% off all accessories.
Are Puffy mattresses good?
If you’re looking for a memory foam mattress designed to support all sleeping positions and provide mid-level firmness, a Puffy mattress may be a good option. As an added benefit, the advanced cooling technology built into Puffy mattresses make them an ideal choice for hot sleepers.
Puffy Reviews
ConsumerAffairs has collected 160 reviews and 215 ratings.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,351,318 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 17, 2023
We got our Puffy Mattress & Bedding 2 evenings ago. As an "older person" with lots of body aches I was looking forward to how this could help. We have had the Sleep Number bed for 20+ years...really loved it for a bit but then...didn't seem to meet my needs as I aged. Went with Puffy after reading the reviews. First night's sleep...just fantastic. It is so very comfortable. It is very supportive while being soft & welcoming from head to toe. We got the Luxe & I would highly recommend. I probably am writing this too soon after only 1 night's sleep but I am just so happy with my Puffy!
Oh & don't let me forget to mention the bamboo sheets.. My goodness I had never considered buying these but after 1 night I doubt I will ever buy any other sheet. They are so very comfortable.. Can't say enough. I would love to have some more in colors... You may want to consider. The mattress cover also of very good quality. Everything very upscale & impressive. Oh & another great feature... We have had sleep Number bed for 20 years. We tossed the mattress but used the frame. The new Puffy works well with the rise & lower of the frame, also the massage feature. Win Win!

Hi Gail,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattresses.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed Sept. 24, 2023
I recently purchased a lux hybrid mattress, and I must say, it has completely transformed my sleep experience. From the moment I lay down, it feels like I'm floating on a cloud, enveloped in a cocoon of pure comfort. This mattress has truly exceeded my expectations in terms of comfort and support. One of the standout features of this mattress is its exceptional level of plushness. The moment I sink into its luxurious layers, I can feel the stress of the day melting away. The mattress gently cradles my body, providing the perfect balance between softness and support. It contours to my shape, ensuring that every inch of my body is properly supported, allowing me to wake up feeling refreshed and rejuvenated.
The materials used in this mattress are of the highest quality, evident in its construction. The top layer is incredibly soft and breathable, allowing for optimal airflow and temperature regulation throughout the night. No more waking up in a sweat or feeling too hot during the summer months. It truly feels like a personalized climate-controlled oasis. So if you're in search of a mattress that offers unparalleled comfort and feels like laying on a cloud, look no further. This mattress has truly transformed my sleep experience, providing the perfect balance of softness and support. Its luxurious feel, breathability, and motion isolation make it a standout choice. Say goodbye to restless nights and hello to a heavenly slumber.

Hi Samantha,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattresses.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team

Reviewed Aug. 15, 2023
It is truly amazing the comfort that comes out of a box, mattress, pillows, & sheets. All of these items are cool & soft to the touch. Very addictive, late in the evening you start thinking about that feeling. I am 5'8", weigh 175 lbs and I receive just enough support with an incredibly soft touch to my hips that allows me to sleep longer. Close attention to detail with the sewing around the elastic that wraps around the mattress. Quality wide elastic that will hold your corners in place.
The entire mattress looks and feels of great quality, materials and workmanship. I have increased the amount of sleep I get per night, but mainly the quality of sleep is what sold me on the mattress. I have been falling into a deep sleep, not use to that, forgot what it felt like. THANK YOU PUFFY. I highly recommend this mattress to anyone, especially anyone that has pain in their hips when sleeping on their sides. I am a side sleeper and this mattress has improved my sleep quality. I have to be honest though, the Puffy Serenity Adjustable Frame also contributed to the quality of sleep.
What do you have to lose...Customer Service is Awesome and the policy is try for 101 days and return it for free if you do not like it. Very Fast Delivery, so when you order your Puffy Deluxe Mattress, be ready. Puffy has offered me a free pillow for this review. I am just glad they offered it to me when they did because I was about to leave a five star review anyway. I only give two kinds of reviews, real bad or real good. Thanks for your support and service Puffy.

Hi Clarence,
We're so glad you're enjoying your new Puffy Mattress, thank you so much for sharing your experience with us!
We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day.
Thanks,The Puffy Team

Reviewed Aug. 4, 2023
After two decades of fond attachment to our old bed, the time came to bid it farewell. Following meticulous research and reading countless reviews, we settled on the Puffy Lux Hybrid mattress with an adjustable frame. The product arrived, and it was undoubtedly hefty, a sign of its well-built nature. Despite this, the assembly process was surprisingly straightforward.
One of the standout features we've been enjoying is the adjustable heights. This has proven to be an excellent advantage for us as a couple with differing heights - I tower at 6'1", while my wife is a petite 5'5". We can individually adjust our sides to our liking, an impressive addition. Not to forget, the leg recline does wonders in alleviating our regular leg pain, something we've accepted as part of the retirement phase!
As a 25-year military veteran, my body bears the brunt of numerous injuries, including surviving five helicopter crashes. Chronic pain was my constant companion, especially upon waking. However, this Puffy mattress has truly changed the game. Waking up in the morning doesn't feel like a struggle anymore; I can now get out of bed with significantly less discomfort, something I hadn't imagined possible.
Our friends and family who've seen our new Puffy bed are all in awe, some admittedly jealous. I simply chuckle and suggest they get one for themselves! So far, we couldn't be more pleased with our choice. Here's to hoping this Puffy Lux Hybrid mattress continues to serve us for many more years. In terms of comfort and quality, it's definitely a top contender. Highly recommend!

Hi Robert,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattresses.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed April 20, 2023
I spent months researching mattresses to purchase when I got a recommendation for Puffy from my father in-law. I am the kind of person who likes to test and sit on a mattress before committing to a price tag like Sealy, Posturepedic, or even Puffy. Coincidentally, I happen to be over at my in-laws' house on this very subject was brought up, and I was able to sit on my father-in-law‘s bed, and I loved it. I purchased one that day. The best part was that it came with two free pillows, a free set of sheets, and a mattress protector. To me, the sheets are amazing, and worth every penny. Well, so are the pillows.
Then I got an incentive and a $200 credit on my account just for leaving a review. I used that credit to purchase a weighted blanket which should be arriving any day now. This is by far been the best purchase I have ever made in terms of mattresses, especially knowing that I will not need to buy another one anytime soon. However, when I do get ready, I will be buying another puffy brand mattress. Only this time I will get the top of the line mattress. I recommend this mattress to anyone and everyone who asked for recommendations.

Hi Joanna,
We're so glad you're enjoying your new mattress, thank you so much for sharing your experience with us!
We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day.
Thanks,The Puffy Team
Reviewed Nov. 29, 2023
I had a very good experience with puffy customer service and their products. The sheets and mattress are of incredible quality. I love their pillows, makes me feel like I’m in a hotel every single day! Would highly recommend their products. You won’t get better than Puffy! Their sheets are amazing! Would definitely purchase again.

Hi Laura,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy products.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Nov. 29, 2023
Okay, so I had to reach out to Puffy's customer support last week – honestly was expecting the usual runaround. But, wow, was I wrong. They got back to me super fast, understood exactly what I needed, and sorted it out without any hassle. It's like they actually get how to treat customers right. And hey, the mattress? Solid. But it's the people behind it that made me write this review. They didn’t just sell me a mattress; they made sure I was happy with it after. That kind of follow-up is rare. Puffy's not just talk – they really deliver on the service front.

Hi Clark,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy products.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Nov. 22, 2023
Bed is super strong! All steel construction, this frame is no joke. By far the strongest bed frame you can buy on the market. We have gone through a bunch of the bigger brand name frames and been disappointed time and time again but cheap parts at important resistance points. This is NOT that

Hi Dennis,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy bed frame.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Nov. 21, 2023
We ordered the Puffy Royal and the shipping was incredibly quick - 4 days from order to front door. Everything was as it should be. Took about 20-30 minutes for the mattress to expand to full size and we were able to sleep on it the same night. Very comfortable mattress and we are already seeing improvements with our sleep quality.

Hi Shari,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattresses.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Reviewed Nov. 15, 2023
From the moment I reached out to Puffy, their customer service team was remarkable - quick, attentive, and incredibly helpful. Their website was an effortless experience to use, with its user-friendly design and clear information. Beyond the ease of browsing, what really stood out was the exceptional quality of their mattresses. Puffy's dedication to offering top-notch products that perfectly balance comfort and support is clear. Their commitment to guiding customers seamlessly from selection to purchase, coupled with their high-value products, truly sets them apart in the industry.

Hi D,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy products.If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. You’ll receive $250 of store credit for every purchase from your referrals.
Here’s the link for more details: https://puffy.com/pages/share
Thanks,The Puffy Team
Puffy Company Information
- Company Name:
- Puffy
- Company Type:
- Private
- Address:
- Puffy LLC 13070 Saticoy St.
- City:
- North Hollywood
- State/Province:
- CA
- Postal Code:
- 91605
- Country:
- United States
- Website:
- puffy.com