Saatva Mattress

Saatva Mattress

 4.4/5 (5121 reviews)
Saatva Mattress

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.4 out of 5
See all 5,121 reviews

About Saatva Mattress

Saatva is a mattress company that offers eco-friendly mattresses designed for optimal back health. Its engineers compared top features from luxury retailers to combine them into a durable and comfortable mattress.

Pros & Cons


  • 180-day trial
  • 15-year warranty
  • Eco-friendly materials


  • Limited options
  • Can’t try in person

Bottom Line

With a long warranty and eco-friendly materials, Saatva is an affordable luxury mattress built to last. While Saatva mattresses can’t be tried out in person, the 180-day trial makes it easy to return if necessary.

Top Saatva Mattress Reviews


Excellent company for a mattress purchase. I had purchase a mattress over 2 years ago and I recently had a problem with it. I had no problem reaching a knowledgeable and tentative...

Read full review

The latex mattress is more comfortable than any I’ve slept on even in luxury hotels. It’s also healthier for you. Usually they start at 2 1/2 times the price of the Saatva brand. ...

Read full review

What is Saatva?

Saatva offers three firmness options for its mattresses: plush soft (soft), luxury firm (medium) and firm, all at the same cost. While 80% of customers choose the luxury firm style, the flexibility lets customers of different sizes and with different preferences choose the right one for them.

All Saatva mattresses come with a 180-night sleep trial that offers a full refund, minus the $99 transportation cost. Saatva mattresses come with a 15-year, nonprorated warranty. During the first two years, Saatva promises to replace your mattress for free if deemed defective. In years three through 15, mattresses are repaired and re-covered for the cost of transportation ($99).

Saatva mattresses

Saatva mattress prices

Saatva classic mattress prices range from $935 for a twin mattress to $1,932 for a California King. Customers can add an adjustable base for an additional cost, between $1,249 and $2,598. The company also sells foundations and frames for $418 and $129, respectively.

Saatva offers 0% APR financing to help customers cover the cost of their new mattress. The company’s white-glove delivery includes free mattress removal, so customers don’t have to pay to get rid of their old mattress.

Saatva FAQ

Where can I buy a Saatva mattress?

Saatva mattresses can be purchased online through the company's website.

Where are Saatva mattresses made?

Saatva mattresses are made in the U.S. at one of its 19 independent manufacturing facilities.

Do Saatva mattresses need a box spring?

Not necessarily, although the company does recommend some sort of base for the mattress, such as a platform.

Where can I try a Saatva mattress?

Customers must order a Saatva mattress online to try it out, but the company has a 180-night return policy.

How long do Saatva mattresses last?

Saatva mattresses are built to last 10 to 15 years with normal usage. They come with a 15-year warranty.

Is Saatva a good mattress?

Saatva is a good option for customers who want to invest in a luxury mattress without breaking the bank. With its 15-year warranty, Saatva mattresses have a fairly long lifespan compared to industry averages. And, with 0% APR financing, customers have the option to pay it off over time. Many innerspring mattress companies don’t offer firmness options, so Saatva’s three different levels sets it apart from the competition.

Saatva Mattress Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

2 featured reviews
How do I know I can trust these reviews about Saatva Mattress?
  • 4,244,075 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 5
Verified Reviewer
Original review: April 28, 2023

After extensive research of various online (DTC) mattress companies, I chose SAATVA to replace our 20 year old mattress, not only from the reviews but also the price. We saved several thousand ordering online as opposed to a brick and mortar store. I ordered the Classic Luxury Firm Hybrid mattress, 14.5”, king size. I also ordered the mattress pad, pillows and sheet sets which I will review separately. Our mattress and foundation arrived a mere 10 days after ordering. We loved our new mattress from the first night! So plush and comfortable! My husband awoke without back pain for the first time in ages! However after 30 days of sleeping, we’ve noticed a depression in the mattress top where our bodies lay at night, making it somewhat difficult to get out of bed.

I contacted Anna at SAATVA who explained that an indentation of 1 1/2” or less is normal for the Luxury Firm pillow top model. She was so very helpful, expressing her desire for us to be completely thrilled with our mattress! She said that the Classic Firm might provide more support and offered to exchange our Luxury Firm for the Firm for only a $99 processing fee. Anna efficiently handled all the details for the exchange and our new mattress should be here soon. My husband and I are so impressed by SAATVA’s extraordinary commitment to their customer satisfaction and how expertly their customer support team ensures such. I highly recommend SAATVA for all of your bedding needs!

3 people found this review helpful

Not sure how to choose?

Get buying tips about Mattresses delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Verified Reviewer
    Original review: March 18, 2023

    I researched mattresses online and found Saatva. When I called I had the pleasure of speaking with Yasmin. She was very knowledgeable and helpful. Knew the products and was extremely helpful in directing me to the right mattress. Delivery was seamless. The two delivery men were pleasant and were very careful when getting the mattress up the stairs which are tight quarters. They advised on improving the support of the box springs which we have done. We are very happy with the mattress and would recommend Saatva to anyone. Service far superior than other mattress places we have dealt with in the past. Saatva is very lucky to have an employee like Yasmin. She is a keeper!!

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: March 18, 2023

    When my husband and I were looking for a new mattress, we researched and looked at mattresses for over a year. We knew what we wanted in a new mattress. We have owned coiled, memory foam, and hybrid mattresses. We actually had 3 memory foam mattresses from the same company, but when none of the 3 mattresses could live up to their warranty, the company refunded our payment so we could go to a different mattress company. Then we bought a coil mattress which was beautiful, and felt good in the store, caused pain to my already painful back problems. Then we bought a hybrid mattress, but it just wasn't the right hybrid mattress. So, we started researching which mattress would be best for us. My husband sleeps on his stomach. I sleep on my back. He gets hot. I'm fine with the temperature. We liked the hybrid with coils and foam.

    After going to stores and then going online, we knew one thing.... if a mattress is stuffed in a box one fourth the size of the mattress, it's bound to be damaged. If the mattress doesn't show the damage right away, it will eventually. Coils that have been bent to fit in a box will show that damage eventually. Foam that has been squeezed into a small box will show the damage eventually. We couldn't believe the long-term warranties would be good. It just doesn't make sense that any mattress could still be as good as when it was made after being squeezed into a small box.

    When we found Saatva, we read reviews, and we read about the features of their mattresses. We read about the delivery. The delivery was done by real delivery people. The mattress didn't come in a box. And a foundation was available. I called Saatva. I spoke to a gentleman who answered all my questions. He helped me decide which Saatva would be best for us. I ordered the Saatva Classic mattress. The delivery was professional, and the delivery people were on time, were nice, quick, and in and out in no time. We've been sleeping on our Sastva mattress for almost 3 months. We couldn't be happier. We both sleep more soundly. We can sit on the edge of the bed without sliding off. The mattress is perfect and beautiful. It was worth doing the research to find the best mattress. We found it.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: March 17, 2023

    "Hi Christine, just a note to tell you how we appreciate your company and you. Previously we've had a Leeza mattress that broke down terribly and the issues it would have taken to get our warranty honored were so overwhelming..take photos, do measurements, do this, do that…that we simply gave up. I would write any review for your company to praise you to the stars. So respectful, so helpful, and just unbelievable in this harsh day and age.

    My husband was a war hero and in his later years has vivid memories returning and sleep is not that easy. He was awarded a Silver Star and bronze stars for saving lives and now your company is helping save his life. PTSD is difficult for sleep and anything that helps is so appreciated. We've never experienced a company as honest, kind and sincere as Saatva."

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: March 17, 2023

    I just wanted to write to you this morning to tell you how impressed I was with your delivery company that delivered my mattress today, Common Transportation, from Waukesha, Wisconsin. The mattress was delivered on the day it was supposed to be delivered. I was contacted two days before by the company by text checking that my address was correct. The next day they called me to check the address and to set up a date for delivery, which was the next day. The crew texted me when they were 45 minutes away. The two men took off their shoes off at the door, brought in my mattress took out my old mattress and were extremely polite. I haven’t of course, slept on my mattress yet but if it’s anything like the service I got today I will be extremely pleased. PS Slept last night on the Classic Luxury Firm mattress and I am extremely pleased! Woke up without my usual lower back aching.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: April 17, 2023

    After researching adjustable beds and mattresses for seniors I found Saatva. Saatva was great to work with. I had a ton of questions while ordering online and called the customer service phone number and their rep Christine walked me through the ordering process. The follow through was fantastic and we love the bed along with the wonderful customer service that Saatva provided. I would highly recommend Saatva!

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: April 6, 2023

    The consumer service representatives listened to my concerns, calmly walked me through the troubleshooting process and without hesitation contacted a professional technician to fix the problem in a timely manner. I especially appreciate the care Christine showed in making sure the problem was solved quickly and efficiently.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: April 5, 2023

    Great topper/great company to deal with and I highly recommend them. There was a problem with our adjusting to the topper as we have back issues and are very hard to please as far as sleeping and bedding in general - they made it right- thanks.

    Be the first one to find this review helpful
    profile pic of the author
    Verified Reviewer Verified Buyer
    Original review: March 29, 2023

    My journey with Saatva started nearly 18 months ago in December of 2021. After about 3 months of research I decided to go with Saatva's memory foam Loom & Leaf split king mattress. I was impressed with the customer service and the made to order model. I didn't love waiting 2 weeks for the delivery, but I was glad to do it given the quality of the product they advertised. When the bed arrived, it was immediately comfortable, supportive, firm, but not too firm. I was very happy, but not for long. By March of 2022 I began having horrible back pain and after troubleshooting for several weeks with my doctor, I took his suggestion to check the mattress.

    I discovered an indentation in the mattress near where my hips laid. For reference, I'm 4'11" and 125 pounds and a side sleeper. The dip was only on my side of the bed. My husband's mattress wasn't showing any wear, so I thought it must be a fluke. Why would I, under 5 ft tall and under 130 lbs have a dent in my mattress, when my husband, 5'6" and 160 lbs not have any issues. I made the assessment that my mattress must have been flawed and I contacted Saatva for a replacement. It went well and the rep agreed with me that there shouldn't be a dip in a 3 month old mattress.

    The new mattress arrived only a few days later, surprising given the 1st delivery time. The mattress looked used and flat. I thought it would expand but it never did and within a month or so, I called to ask if they could switch it out. I still wonder where that mattress came from and why it was delivered so quickly. Either way, the third mattress came in June and it definitely looked more like the first, but it was firm and uncomfortable. I again called customer service and was offered a mattress topper. It never really worked for me and when I removed it from the mattress there was another indentation.

    Now the uneven mattress is again causing a lot of lower back pain and I need to find a new mattress company. I'm not sure I recommend this mattress at at all, but I definitely don't recommend the Loom & Leaf to people who are side sleepers. The company does seem to have good customer service, if you get a good representative. But, that can't make up for a product with variable reliability. Maybe Saatva will do some research on this issue and find a solution for their future customers.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: March 20, 2023

    Hello, I purchased the Luxury King size mattress because after almost 8 years my first one started getting saggy and bumpy, so it was under warranty still, not full, I paid 60% of regular price. I ordered 3 weeks ago and got delivered today, what a disappointment! It is even bumpier than my old one, less quality in the work, the stitches is coming off in some areas, just not very good finished work. To be honest it looks used, it’s even dirty a bit, looks like mold, not sure. I called immediately and I was told to give it at least two weeks, I just called my credit card company to see my options, I hope to hear from Kristel **, as I see she has answers the reviews here. I am willing to give them the benefit of the doubt and work to resolve this because my last mattress, before the bumps, was great!. I am very saddened by this whole thing, because I know they’re a good company, maybe the Manufacturer in Georgia is the problem!. :(

    2 people found this review helpful
    Loading more reviews...

    Saatva Mattress Company Information

    Company Name:
    Saatva Mattress
    8 Wright Street, Suite 108
    Postal Code:
    United States