Nectar Sleep

I bought a Nectar mattress and sheet set 4 years ago. The fitted sheet ripped, so I bought a new set since I loved how soft they were. The new sheets arrived and they are nothing like the original ones I bought. They're scratchy, stiff, and super thin. I tried to give them a wash to soften them up, but that didn't help at all and now I can't return them. Since I can't write a review on their website, I thought I'd write one here to warn people not to waste $120 on a worthless set of sheets like I unfortunately did.

Ordered a mattress on Nov 30, with a ship date of Dec 27-Jan 4. Received a call from Nectar asking if I was ready to receive the order on December 23. Jan 5 I received an email telling me that to watch for an email about when it would ship. Ended up canceling the order after an hour on the phone with no answers. We will see if I get my money back. But I do not recommend ordering from this company.

We purchased the Premium Copper Hybrid mattress for my wife post surgery based on the test runs and information and provided by The salesman at Becker Furniture World in MN. It stayed rock hard after months when they said it would soften. Nectar will not replace, Becker says it has to go thru Nectar regarding the 365 day return policy and both companies refuse to help and just point at each other. Even after I said I would pay shipping and any difference in cost. Neither Company is willing to do anything to help us out. Nectar says we are not their customers due to buying it from their distributor. So we are out 2000 dollars and have a Mattress she cannot sleep on. Terrible customer service and the mattress is as hard as a rock!

We received a brand new mattress, we unwrapped it and one will not inflate for 3 days. I called the warranty department, they gave me the runaround and they will not warranty their mattress, be aware, it is not true when they claim that they have a life time warranty, I had the mattress for 3 Days and they did want to even work with me. I don't recommend this mattress!

Probably the most comfortable bed I've ever owned. Bought the mattress on a Tuesday, it was delivered on Thursday. I got a split king with an adjustable base Because the wife needs a higher sleep position than I do. That Thursday when I got home from work, I took a nap. I was out in less than 15 minutes. First night she tried the 0 gravity and she said there was no pain in her lower back at all.

$150 down the drain for a sheet set. Ordered the sateen queen/full and hate these sheets for several reasons - the feel is not soft and is harsh against the skin. The fit of the sheets is off - they are huge on my full bed and offer no way to tailor. They slide around as I move in bed. Same with the pillow cases - they do not stay put! Therefore craftsmanship, attention to detail are not there. They do not keep me cool as advertised. I have not even had them 90 days and have made every effort to make these sheets work. I finally reached out to Nectar and they offered me a $30 credit. Thanks guys! Just goes to show what a scam company this is with all their fake reviews on their site - I just wrote an honest one and I bet they don't post. For this money, the above issues are not acceptable.

I purchased a queen size adjustable bed frame. It is too complicated for me to put together. I reached out to Nectar who said that due to the pandemic they won't be able to send someone out to put it together. They referred me to a third party. So they do not service what they sell. I will not be doing business with them in the future.

I have never been more disgusted with a company. My 3 month old bed developed mold on the UNDERSIDE of the mattress. It is on a platform frame that consists of metal bars covered in thick canvas. There is a massive spot of mold that is approximately two feet long and a foot wide. The company refuses to offer me any sort of compensation whether it is a refund or a replacement. I was told this is an environmental change and not under warranty. The only help I was offered was being told to try placing the bed in the sun to try to kill the mold. Again, this is a brand new bed and the mold is located on the underside so I am having difficulty understanding how this could be due to something I did, along with the fact that there is no other furniture in my home that has any mold. Absolutely avoid these beds at all costs, unless you want to waste $850 dollars like I did, and put your health in jeopardy.

This mattress is totally out of balance from day one. I thought it would work out the different levels after time. I was wrong. I can barely roll over on this mattress because the left side is so much firmer than the left. It has zero support on the edges of the bed. It will not stay put on the box Springs for even one night. I have contacted the company for some resolution but have no success. They say they have a 365 warranty but they have blocked me every time. They wanted me to send pictures of the mattress with weights on different sides which I did and never got a response. I want my money back now!

Don't believe the 365 night trial. I tried to return this piece of crap (after 6 months) and I was given the runaround. I wake with back pain EVERYDAY. I haven't had a good night's sleep in over a year. So today I get to go shopping for a new mattress.