DreamCloud Reviews
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About DreamCloud
DreamCloud specializes in luxury memory foam and hybrid mattresses. Its mattresses have up to seven layers of memory foam and hybrid models include dense coils for comfort and support. The gel in the memory foam layer helps sleepers stay cool. Mattresses range from $399 to $2,498, depending on the size and model. DreamCloud’s mattresses work with all sleeping positions.
- 365-night trial
- Lifetime warranty
- Suitable for multiple sleep positions
- CertiPUR-US certified foam
- 100% fiberglass-free
- Limited firmness options
- Old mattress removal costs extra ($100)
- Warranty applies to hybrid mattresses only
Featured Reviews
DreamCloud mattresses and products
DreamCloud offers six mattress models split between its classic memory foam and hybrid styles. Prices listed below are accurate as of the publishing date.
The DreamCloud Classic Hybrid
$649 (queen)
The DreamCloud Classic Hybrid is a 12-inch mattress with six layers, including a CloudQuilt cover, cooling fiber tech and 1” of memory foam. Individually wrapped coils enhance airflow and motion isolation for cool, supportive, uninterrupted sleep.
The DreamCould Premier Hybrid
$949 (queen)
The DreamCloud Premier Hybrid is a 13-inch mattress with six layers, including CloudQuilt cover, euro top and 2” of memory foam. It doubles the cooling fibers of the Classic Hybrid and adds contouring comfort, airflow and motion-isolating coil support.
The DreamCloud Luxe Hybrid
$1,299 (queen)
The DreamCloud Luxe Hybrid is a 14-inch, 7-layer mattress with tri-zone support that targets the hips and back. A CloudQuilt+ euro top, enhanced memory foam and 3x cooling fiber tech offer comfort, contouring and breathable, coil-based support.
The DreamCloud Classic
$799 (queen)
The DreamCloud Classic Memory Foam is a 13-inch, five-layer mattress with a CloudQuilt cover, cooling fibers and 1” of pressure-relieving memory foam. It’s a firm, breathable option designed for contouring support and uninterrupted, restorative rest.
The DreamCloud Premier
$1,099 (queen)
The DreamCloud Premier Memory Foam is a 13-inch firm mattress with a five-layer design, featuring a CloudQuilt cover and euro top gusset. With 2x the cooling fibers and memory foam of the Classic model, it delivers upgraded comfort, breathability and contouring.
The DreamCloud Luxe
$1,499 (queen)
The DreamCloud Luxe Memory Foam is a 14-inch medium-firm mattress with six layers, including a CloudQuilt+ euro top and tri-zone support. With advanced cooling and pressure relief, it’s built to ease back and hip tension while maintaining all-night comfort.
DreamCloud mattress construction and materials
DreamCloud mattresses range from 12 to 14 inches tall and feature five to seven layers, depending on the model. Each includes a quilted CloudQuilt or CloudQuilt+ euro top, contouring memory foam and breathable cooling fiber technology. Hybrid models add individually wrapped coils for responsive support and motion isolation. Select mattresses also include tri-zone support systems and phase change materials for targeted pressure relief and enhanced temperature regulation. All DreamCloud mattresses are CertiPUR-US certified and 100% fiberglass-free.
DreamCloud mattress comfort
DreamCloud mattresses are built for balanced support, cooling and comfort across all six models. Each layer is engineered to relieve pressure and promote airflow, with memory foam that contours to your body and a breathable quilted top. Hybrid models add wrapped coils for bounce, responsiveness and motion isolation, while select models offer tri-zone support to better align your hips and spine.
- Firmness: DreamCloud rates its mattresses as “luxury firm,” averaging 6.5 out of 10 on the firmness scale.
- Sleeping position: Most DreamCloud models are well-suited for back, stomach and combination sleepers. Side sleepers may prefer the Luxe options for added cushioning around pressure points.
- Motion transfer: Compared to all-foam options, DreamCloud’s hybrid mattresses tend to reduce motion transfer better due to individually wrapped coils combined with memory foam layers. This makes hybrids a stronger choice for couples seeking less disturbance from movement.
- Edge support: Some reviewers mentioned that earlier all-foam DreamCloud mattresses had weaker edge support. However, the newer hybrid models offer better edge support, which may resolve this issue for many sleepers.
- Sleeping hot: Cooling fiber technology and gel-infused memory foam help prevent overheating and maintain a more neutral sleep temperature. Some models, like the DreamCloud Luxe Hybrid and Luxe Memory Foam, also use phase change material for enhanced cooling.
DreamCloud mattress prices
Buying a mattress can be expensive. DreamCloud offers financing to help make your mattress more affordable. Use the charts below to compare the prices of all DreamCloud mattress types and sizes. It also offers add-ons like bed frames, sheets and pillows. Prices are accurate as of the time of publishing.
DreamCloud hybrid mattress pricing
| Mattress size | Classic Hybrid | Premier Hybrid | Luxe Hybrid |
|---|---|---|---|
| Twin | $399 | $599 | $899 |
| Twin XL | $549 | $849 | $1,199 |
| Full | $579 | $899 | $1,199 |
| Queen | $649 | $949 | $1,299 |
| King | $849 | $1,199 | $1,599 |
| California King | $849 | $1,199 | $1,599 |
| Split king | $1,098 | $1,698 | $2,398 |
DreamCloud memory foam mattress pricing
| Mattress size | Classic | Premier | Luxe |
|---|---|---|---|
| Twin | $299 | $799 | $1,099 |
| Twin XL | $649 | $949 | $1,249 |
| Full | $699 | $999 | $1,399 |
| Queen | $799 | $1,099 | $1,499 |
| King | $999 | $1,299 | $1,699 |
| California King | $999 | $1,299 | $1,699 |
| Split king | $1,298 | $1,898 | $2,498 |
» COMPARE: Best Mattress Brands
DreamCloud FAQ
Where can I buy a DreamCloud mattress?
DreamCloud mattresses are available online via the brand’s website or through about 4000 mattress store partners nationwide.
Is DreamCloud good for side sleepers?
DreamCloud mattresses are rated “luxury firm” and may feel too firm for some side sleepers. The softer Luxe models are usually a better fit for side sleepers who need extra cushioning around pressure points.
How long do DreamCloud mattresses last?
DreamCloud states its mattresses last seven to 10 years. It offers a lifetime limited warranty on its hybrid mattresses for the original purchaser, covering defects like sagging over 1.5 inches. For the first 10 years, it replaces the mattress at no charge. After that, it repairs or replaces it with some shipping fees.
Is DreamCloud a good mattress?
Yes, DreamCloud mattresses are a good option if you’re looking for a high-quality memory foam or hybrid mattress. The 365-night trial eases anxiety about buying online, and the lifetime warranty provides added security. The mattresses use CertiPUR-US certified foam and are 100% fiberglass-free, making them eco-friendly, too.
DreamCloud Reviews
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- 4,822,560 reviews on ConsumerAffairs are verified.
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- 4,822,560 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 17, 2026
My husband and I bought this bed in June 2024 and I wanted to like this mattress I really did but that’s not the case. First off the mattress is a beast I cannot lift to rotate it my myself or even help my husband to rotate it, so be wary of that. Second thing this mattress was okay for many the first 6 months then it developed a huge crater in the center and it feels like I’m falling in a hole, I wish I had returned it during the trail but I had things going on and just didn’t. But be aware you will be throwing your money away if you purchase this, I wake up every morning feeling like I have been hit by a Mac truck. I am so sore from sleeping on this mattress.
We are so sorry to hear this has been your experience with us here at Dreamcloud. This is never the experience we want for any of our customers. One of our senior customer advocates has reached out to see how we can get this resolved for you. Please respond directly to them to ensure we get you taken care of as quickly as possible!
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Reviewed Jan. 13, 2026
I had high hopes for this mattress based on reviews from their site, but more on that later... I bought the Dream Cloud hybrid. The first 6 months were ok-ish, but it sleeps HOT. After about 6 months, I started suffering from back pain upon waking. Several hours out of bed and I would be fine. At 9 months, it was unbearable and lasted linger into the day. I bought a topper, but it didn't help. Returned the topper and started reading Dream Cloud reviews NOT on their site. They're not good.
Realizing they have a warranty during this process, I reached out and because I was just outside of it, I was told they couldn't help. I tried to find out how to leave a review on their site and couldn't seem to find a way. Upon reading reviews, I saw something curious...Reviews with 5 stars indicating terrible mattress. Uncomfortable. Feels like I'm falling out of bed. Surely, those opinions aren't 5 stars by the reviewers. It would seem those reviews are edited by Dream Cloud. In any event: buyer beware. A year and a few months and $900 later and I have to buy a new mattress.
We are so sorry that your mattress isn't working as you expected. We never want that experience for any of our customers. We work very hard to ensure that we help our customers find a remedy to their issues as soon as we can. One of our senior customer advocates has reached out to see how we can get you taken care of!
Reviewed Jan. 5, 2026
Don't waste the money. It lasted about 2 months. Center collapsed like sleeping in a ditch. Wasted my money. Warranty and return is a joke. With all the hype and reviews I thought I'd be safe. It is not a good product. Don't waste your money.
Hello Louis, A Senior Customer Advocate has reached out to you to provide additional support. When you have a moment, please respond so we can further assist you as we need to locate your account in order to help.
Reviewed Dec. 23, 2025
My husband and I bought a DreamCloud mattress about 4 years ago. I checked reviews and thought it would be perfect for us. With regard to the comfort level, we prefer a bit softer feel, so if you like a firmer mattress this might be perfect for you. DreamCloud was gracious enough to send a topper at no additional cost which is fine for us. But the biggest concern I have is, the mattress is extremely heavy and when I change our bedding, it's hard for me to lift. I'm a active senior and garden and do some heavy duty work in the yard but for me the mattress is way too heavy.
Thank you for sharing your experience with DreamCloud. We’re glad the topper helped tailor the comfort to your needs and appreciate your kind words about our service. We understand that mattress weight can be a challenge, especially during bedding changes, and we truly value that feedback. We’ll be sure to share it with our product team as we continue improving designs for ease of use
Reviewed Dec. 1, 2025
I bought this mattress (Queen Deluxe) as I read and believed the reviews (Can't find the receipt). The transaction was in 2025. After just 3 months, the mattress developed a "sink hole" in the middle when you lie on the bed. I called customer service and emailed them photographs, but the pictures were not enough for them. The mattress has a deep sink in the middle. This sink is about 4-5". I weigh 140lbs and my husband 175, so it cannot be because we are heavy. The experience has been so very disappointing.
I am attaching pictures of my ordeal as well as the tag that is on the mattress for reference. I gave them 2 stars because he delivery was as promised, and the items promised in the promo came even though the quality was terrible. I am talking with online support, so I will do an updated review based on what happens with the Support team.
Thank you for bringing this to our attention. We’re sorry to hear about the trouble you’re experiencing with your mattress, and we understand how frustrating this situation must be. In order to properly look into what’s going on, we’ll need a bit more information about your purchase.
We’re sending you a private message so we can securely gather your order details and assist you further. We appreciate your patience and the opportunity to help resolve this for you.
Reviewed Nov. 24, 2025
Stay away from DreamCloud. They promise a 365 live with & make sure you love it. No question asked return policy. This is not true. When you go to return they return the mattress but not the bases which is the majority of the purchase price. Stay Away from this company.
Thank you for your feedback. Your satisfaction is our priority, and we fully honor our 365-night trial for mattresses, including all eligible returns. However, bed frames are covered by a 60-day trial, which is stated on our website for each product and in our warranty policy. We apologize for any misunderstanding regarding this coverage. Our records indicate that your mattress warranty return was honored. Please let us know if we can assist further.
Original Review: Nov. 23, 2025
The mattress we bought depressed greatly On 1 side, they voided warranty due to period blood stains on the opposite side. They denied warranty due to superficial stain! Ladies beware what this company does!
Hi Jordan, a Senior Customer Advocate has reached out to assist you further. We’d love to hear from you so we can address this promptly. We sincerely apologize for the inconvenience you’ve experienced and are committed to making this right.
Reviewed Nov. 15, 2025
Received my bed/quilted headboard today. Upon opening the packaging, I found headboard is ripped. I was offered $50 but the headboard will continue to rip so I requested a replacement. The bed weighs 146 lbs so I had to hire 2 neighborhood boys to carry it in. Now with the replacement I will have to hire them again to bring the new one in and remove the old headboard. Then I will have to pay bulk pick up to take it away. This damage is costing me $ but DreamCloud is leaving the trashed headboard as my problem. I COMPLETELY REGRET MY PURCHASE. TRASH.
We sincerely apologize for this issue, this is not at all the kind of experience we aim to provide our customers. We'd like to look into this matter further and have reached out to gather your order information so that we can investigate your concerns. Thank you for your patience and we hope to hear from you soon.
Reviewed Nov. 4, 2025
The mattress was very uncomfortable. I called to try and return. The first time they said they would pick it up, and then see if they would refund me. So is the refund not even guaranteed? Then I'm out of money and have no bed? The customer service was awful. My wife and I have had several high end beds over the years usually one of us will like and the other not so much as we have varying sleep preferences. But both of us dislike this mattress. Stay away from the premium DreamCloud mattress and dream cloud in general.
We sincerely apologize for any miscommunication on our end regarding your return request and for any frustration this has caused you. According to our records, your return was approved and your refund will be processed once completed. A senior customer advocate has also reached out to offer assistance and will continue to work with you directly until this has been fully resolved. Thank you for your continued patience as we work together on your return.
Reviewed Oct. 13, 2025
We ordered a split King bed and one of the adjustable bases has not worked since day 1. Unfortunately, this company uses a 3rd party for their bases and I was told after calling into their call center that I would have to call that company. First red flag: They won't even help with a brand new product. The call center sent out a technician about 10 days later and after examining the base he said the main head motor is faulty and a new motor must be ordered. After 20 days we still haven't received any updates on this matter. I called Serve Co. again (the 3rd party they use for the bases), and after looking into our account they have informed us the motors are back ordered and they have no idea when those will be available.
To have a brand new bed frame have issues from day 1 and Dream Cloud would not stand behind their product is unacceptable. A new base should have been sent out ASAP and we would happily return the faulty base. I just called Dream Cloud again and their off-site phone call center is pleasant but they can't really help at all. They are asking for photos to be sent of the base and then maybe they can help. Please be warned of this company. You are better off purchasing a bed from somewhere else that has better customer service.
Thank you for sharing your feedback. We’re very sorry to hear about your experience with your adjustable base and appreciate you bringing this to our attention. A Senior Customer Advocate has reached out directly to assist and work toward a resolution. Please continue working with them so we can make this right as quickly as possible.
DreamCloud Company Information
- Company Name:
- DreamCloud
- Website:
- www.dreamcloudsleep.com
