BOK Financial Mortgage Reviews

I was buying a new house and HomeDirect Mortgage had the best rates for a VA loan. They also helped me buy the house pretty fast. We only lived in a hotel for a couple days when we first got to Virginia because the closing was so fast. We started in December and I closed on February 9th. As soon as I knew the house I wanted, the process only took probably about a month. But I had to wait on the seller to say I can have the house for a certain price and I wish I could’ve done the paperwork in November because from November to December, the rates went from 3.25 to 3.5. It was nothing to do with HomeDirect but I was upset at the fact that that extra 0.25 was added within a 20-day period. Nonetheless, the rate seemed good and 3.5 didn’t seem that high.

I already had a mortgage with HomeDirect and it was time to refinance from a 30 to a 15. I received a phone call from HomeDirect and moved forward with that. It was pretty much all done over the phone. Also, everything was done through DocuSign so, it was easy. However, the application and underwriting process was way too long. It took close to two months and that was a little alarming. I've been doing real estate about ten years so I felt pretty familiar with the way how mortgages work. It's pretty alarming considering you'd have to go through an entirely new underwriting process and I have to give my first born information and hand them out my left leg, even though they already had the mortgage itself in-house. There should have been an easier process than that because they already approved it the first time.

I was pleased with my experience with HomeDirect. The service was expeditious and they maintained outstanding communications with the lender. The timing was everything and once we realized that HomeDirect was offering a very competitive rate, we compared and shopped. We were enamored with Andrew who provided us assistance. He was always available to answer questions for us whether it was during office hours or outside of office hours. He went above and beyond to get the refinance done and I was really appreciative of his efforts. The online application process was fairly straightforward. I’ve been through the process before so, it was very efficient and was as expected. And I’ve recommended HomeDirect to the individual who previously had another lender some years ago.

I had a good experience with HomeDirect Mortgage. We needed to refinance and HomeDirect was the most prompt. They responded quickly to my questions and they were also very thorough in their responses. I was considering five different lenders at that time and everything I asked for, their representative Jordan supplied. I'd like to know everything that’s going to happen in the process and whatever I requested, he would follow up immediately. That was very helpful for me to understand what to expect in the future. I had a really pleasant experience with him and everybody that I worked with that was associated with HomeDirect.

We looked up the person we were dealing with. And he had years of experience and a good track record in terms of his reviews and stuff that we had found after we contacted him. They called and started talking about how they could help us, and we started digging into the details of how we could get things done. The online process was a lot of back and forth. It was not easy. It was cumbersome. The whole application and underwriting process took three months.

I refinanced our current mortgage with HomeDirect. They had good rates and were competitive with everybody else. We did most of the process online and had back and forth conversations mostly by email. The application process wasn’t difficult or time consuming and my loan rep was always kind, very helpful and knowledgeable.

I used HomeDirect Mortgage in the past and I liked the guy I worked with. Jim did everything I needed him to do, so I used them again. After purchasing through another lender, we refied and HomeDirect's rates were the best ones out there. The application process was easy. It was much easier than it would be with another company. Jim was great and if we ever do this again, I'll use him.

I tried to go with HomeDirect Mortgage originally when I bought my house. They were so helpful, but we were not able to make it work. With the builder that we had, we would have lost everything with the lender. I had a crappy rate on my mortgage and I went back to HomeDirect Mortgage for my refinance. The process was streamlined and painless. We provided much of the documentation because their refinance is interest reduction.

We found a house down here in Georgia Lake and turned to HomeDirect for mortgage since their interest rate was lower than others. I contacted somebody online and they returned my phone call. I communicated to them what I wanted and they set everything up and we started the process. Their online application was easy. I got approval in three days. And then it took about two weeks for the entire process including the final analysis where they had to go through some employment verification.

I was 100% impressed and amazed with HomeDirect. I felt that the mortgage I got from them made everything a hell of a lot easier. I was able to have two months off of mortgage and my refinance helped me a lot to be able to get my life in order. So, I really much appreciated that. Everything happened fast and smooth, and I have to thank Ronald, the mortgage lender that I spoke to, for that.

I was buying a house. I went on LendingTree and HomeDirect Mortgage had low rates. I called the gentleman up and he said nobody would be able to touch their rates. The guy was very knowledgeable, very helpful, and made the process pretty painless. Their process was also very quick and easy. I had to send him financial information and we went back and forth a couple of times with regards to making sure we had all the right forms and all the right W-2 information. Every question I had, he responded back immediately via phone or email.

We were buying an investment property and for the new home loan, we stayed with the gentleman who got us another loan on another house four years ago. He moved companies and he works for HomeDirect Mortgage now. I've gotten three loans through him and he was awesome. I gave him all my paperwork and insurances then he went to do his job. He called me when to sign and told me what the interest rate was within the week. I wish I could have gotten a better interest rate but I know that the interest rates are bull. The Federal Reserve is printing money out of nothing and they're going to keep raising the interest rates. Economically, we're in trouble. But it's an investment property so I don't care. On my own personal property, I got a good rate from this loan officer and I would use him again. I love HomeDirect and I'll use them again.

The HomeDirect lending process was streamlined and easy to work with. I applied through my broker, whom I've been working with for a bunch of years. When he needed something signed, he emailed me and asked me for information. I got him the information he needs and it just went from there. It was stress-free. Everything was online and they sent out a mobile notary to sign, and my broker was able to close it up in 30 days. Working with HomeDirect got me a new VA mortgage and lowered my payment and interest rate, and I would refer my friends to my broker.

When I decided to move back home from Virginia Beach, I scattered around ‘till I found a home that I wanted in Oklahoma which is where I was from. The process of obtaining the loan from HomeDirect Mortgage was done online and through mail and emails, except for the closing, and it took 45 days from start to finish. My experience with their reps was fantastic. Kerry was firm but polite. He was so considerate when I got a little bulky about some of the information he needed and he dealt with me very well. I don’t pass along information about myself willingly at all ever, but he got what he needed and he explained in details as to why. He didn’t leave me hanging.

I found a couple houses on Zillow and I was trying to model some financing just to get some budgetary information. And there was a link there. And then there was like some PDFs that we e-signed and I got contacted by someone from HomeDirect. Once I started working with the gentleman, Josh, I was really impressed with his customer service, response time, patience to really take time to explain everything and answered my questions. I had a real comfort level with my experience with him throughout the early process and decided to go with him for the actual mortgage. He went above and beyond. I’m very, very grateful for his professionalism and his response.

The owner of the house that I've been living in for three years now decided that she wanted to sell it. I didn't want to move, so I started looking around for mortgage companies that could handle a VA loan, and I came upon HomeDirect. There were a lot of steps in their application. I had to get an approval from the VA, as well as all the documents and inspections that the VA required. The banker was very helpful, and that was useful. He said he had been through thousands of these before, and that’s good, so I relied on his experience. He was very professional and I was comfortable working with him. If I have a question, I'd email him and he would get back the same day or the next day. Occasionally we'd talk over the phone, but we mostly interacted online.

I was buying a new home and applied for a VA loan from HomeDirect Mortgage. I liked their reviews and rates. Their application process was easy and simple, and the whole process took about 30 days. It could've closed earlier but it wasn't a traditional type of loan process. The documents had to be mailed to me and it was a Friday so the documents wouldn't get to us until Monday or Tuesday. But, we got to close with a rate lock and it worked out good. The lending process went a lot quicker than I imagined and it was a good experience. The rep who helped me through the loan process was a man of his word. He was very consistent throughout the process.

I was trying to see if I could get the lowest percentage rate for my home as far as financing. I started way back at a 5.75 and at that time it sounded good but in the long run, I couldn’t afford it, having a big house. So I refinanced once with the company and went back to the same company, trying to see if I can get a better percentage since I've been with them for a period of time. They had given me a 4.63 when I refinanced the first time and they offered me a 4.2 the second time around. I was going to jump on it because it was a lower percentage rate but a friend of mine told me I might as well look and shop around.

I was right at the closing table with Quicken Loans but I wasn't comfortable with what I thought was a high cost to do this refinance. And that's what led me to reach out to LendingTree. I went ahead and supplied all eight different companies that I got a response from with the same specifications that I was looking for on a refinance mortgage and all of them were diligent in calling back. But the loan officer for HomeDirect, Ryan, was head and shoulders above the rest when it came to cutting through the fog that surrounds a home refinance process. He had crystal clear advice that I was impressed right off the bat. He was the difference in deciding which mortgage company to go with.

I bought a new house. I was referred to HomeDirect Mortgage by my friend and when I looked at the product offerings it ended up being a better product offering based on the information at the time. We did the application early because I was doing new construction home loan. The application was easy and it was taken care of. The start process was fine until we got close to closing.

I wanted to refinance at a lower rate and I know a fella that works for HomeDirect and spoke with him. I did a bit of comparing with other companies after I talked to him and got some information, and it seemed like HomeDirect was competitive with everyone else. I own a business also, so I had to go through some of that information back and forth a bit to get that all squared away. But the process was simple and it was a straightforward deal. The application and underwriting process took 30 days at the most and I expected that would be about what it would take.

When I got a 30-year conventional refinance from HomeDirect, I did some comparison between them and other mortgage companies, including the one that was previously servicing the mortgage and they were much more competitive and had better customer service. I had very good credit and I expected that whoever was talking to me be as competitive as possible. I also had some very specific concerns about the ability to be able to lower the monthly payment which was significantly important to me and what programs existed that best fit the profile of the type of consumer that I was and they listened to me. I wanted the facts that I would never miss the payment and was never late with the payment to be taken into consideration.

I wanted to refinance my house. I did a bunch of research and I liked HomeDirect Mortgage because of their service. Their online application process was easy. I followed what the rep told me to do and I closed within 30 days. The rep was really good to work with. Cutting down the amount of paperwork would be about the only thing that they can do to improve. Nonetheless, the rate was fine and it was what I was expecting.

I was looking into a mortgage when I was buying a new home. HomeDirect Mortgage had better rates than other lenders. I tried other companies but then we found a Realtor first who has a good business relationship with Mark, the HomeDirect loan officer I worked with. I also had another person from a different bank out in the same area. And we made an offer of what we were looking for to both companies and Mark came in at a better rate and lender credit than the other.

We needed to refinance out of our construction work. My wife signed up with Lending Tree and had a bunch of different lenders reaching out to her which were too many to answer. Luckily, one of the ones she answered was HomeDirect Mortgage. We started the process with them because they said they could get us a much lower rate than anybody else. The bottom line for us was that we just wanted to get the rate as low as possible so it locked us into a good 30-year mortgage on a house that we don’t need to move out of so that's great. The rate was outstanding. No one else was offering a rate in that range especially after we locked it in. As time went on, rates have been rising every week in 2018 but we've managed to avoid almost all of that run-off so the rate was excellent.

We wanted to buy a house and then a friend referred us to HomeDirect Mortgage. We were given their information as well so I sent them an email. We worked with Chad and his responsiveness was impressive. As this was our first time buying a house, we didn’t know the process very well, and so there were emails that we randomly sent in and he responded to those within an hour. He was awesome and we were totally comfortable working with him. We got pre-approved in November and then it took a little while to find a house that we like. But once we found the house, we got the actual mortgage approval from the underwriter as well as the disclosures, and the closing process took about six weeks. Everything went really great. Plus, we got a competitive rate. It was very similar to other banks but definitely at little lower end than other banks.

I wanted to refinance my house and use my VA loan or VA eligibility. I got an email from several different lenders and got estimates from each of the m. Initially, I went with HomeDirect Mortgage because of the interest rate that they were able to give. They came in with the best number. The online application process wasn’t difficult. The lending process was standardized and worked well. I gave them some paperwork, then they got it taken care of, and I got the loan. The whole process took from 30 to 40 days.

My husband and I were getting the old VA rate and we decided that we wanted to redo our loan so we wouldn't pay as much interest. Since we had used HomeDirect before, we decided to use them again. It was easy to work with them. We liked the person that we used the last time so we reached out to him again. The whole process was streamlined and we didn’t have to do too much. I would use HomeDirect Mortgage again if I ever need to.

I needed to get some cash and I was in the market looking for the best rate and then low cost. When I refinanced last time with them, HomeDirect Mortgage did a good job. Their agent, Noah gave me a good rate and it was a no-cost loan. I was hoping the same this year and went with them, but there was some cost associated with that one. It changed in two weeks and I wasn’t as happy as I was the first time around. But since I already had all my paperwork done, the process was easier and most of the things were taken care of. But it was still a cash-out.

I was living in a rent-controlled townhouse and my rent kept increasing according to my salary. To me, it wasn't fair because they were taking the money I was saving to buy a new house. The only way to do it was no money down through a VA loan, so I utilized that. I went online and Quicken Loans was the first one to respond to us. However, I quickly got the idea that their rates were so high and all their fees were exorbitant that I was looking at way too much for a monthly payment. That's when I started yielding out to other lenders.

We wanted to buy a new house and I found HomeDirect on a website. They were rated highly so we went with them. I contacted them and they maintained good contact with me. They received the contract, sent me all the information, and closed on. The application process was fine, it was easy. It took them 20 days, which was very quick. Their customer service has been fantastic. They were very helpful during the process and kept me up-to-date and in the loop. I like how quickly they respond to me. Their rate was good and they helped me close on a loan.

I was on an ARM and the rate started to increase so I looked into lenders to refinance. I competed HomeDirect with three lenders. Two lenders were recommended from LendingTree and the current mortgage holder. Then I went with HomeDirect. I wasn’t thinking hard about the application process when I went through it. The forms were easy to manipulate during the application process. And most of it was made simpler because of the loan officer, Aspen. She was extremely strong and proactive and answers back right away.

I was with a company that was just absolutely terrible. And they said that I owed money and they were going to file bankruptcy. I did owe them monthly payments but they said I was behind on my payments which was wrong. It took us three weeks or longer to get a payoff figure from them. They just lied and lied. But, my experience with HomeDirect was fantastic and they were honest. When they contacted me, they said that they could do this and that and they did exactly as they said.

At that time, I had an adjustable on my home and then it started off nice and low and then it adjusted to about four, then I got a letter saying there’s a possibility it would adjust again on August so I thought I better start looking. I went online looking for low-interest rates, 15 years, and HomeDirect Mortgage came up. Their interest rate was lower than others. I also got in touch with someone named Seth and he was very deliberate and prompt about returning calls or emails, which I was impressed with and he knew I appreciated that. There was a day lag, but it wasn’t a week’s lag. If I contacted, he got back, so that was good and he was excellent.

I had gone through LendingTree and HomeDirect Mortgage's rep was one of the lenders that contacted us. From the first call, I already had a good experience with him. Out of all those lenders, he was the most helpful and most knowledgeable at the very beginning. We had a very difficult loan and their rep listened, took information, followed up on it and got back to us in a timely manner. We were impressed with his flexibility and the fact that he was very open to what I was telling him. He listened and respected what I was saying and said, "Send it to me, let me follow up on it and see what I can do." Also, they got the questions to us in a timely manner and we were able to get answers to them.

I was looking for a VA loan for a new home purchase so I did some cross-comparison. HomeDirect have the best interest rate and they got back to me the fastest. My rep Chad was a know-around, great dude. I liked how timely he was. He told me he was going to do something and he got it done way before we thought he would. He sent me the paperwork that I needed to sign, sorted out everything else out for me and it was a done deal. I did an extended closing to match up when I was moving out of the place I used to be in so it took 90 days, but Chad had his part done in 20 days. I was blown away by how extremely well the rate was. Even the title company and my realtor were shocked at how low it was. Overall, it was the best home buying experience. I’ve already recommended HomeDirect to three people.

I had a couple of surgeries this year and my father-in-law passed away. I got caught up with that and so, we wanted to refinance. I searched around, talked to several loan officers and I felt a few were dishonest. I also found one that was a little less expensive but I didn't feel quite as safe with that company. So, I researched HomeDirect and they had a really good consumer feedback rating. And then I looked at their terms and the fees and I liked that it was an in-house.

HomeDirect met the criteria that I was looking for a VA refinance. Their online application process was very good and it took me six weeks. The gentleman that I dealt with was knowledgeable and helpful. Everything was good. I was happy with rate and the term of the mortgage I received or I would not have done it. I had a good experience with HomeDirect and I would work with them again.

I wanted to refinance and I felt like I built a rapport with Jamie, the rep from HomeDirect Mortgage. I had already researched some stuff, so other lenders were kind of hiding it in their back pocket and I had to force it out, which leaves me to not trust them as much. But Jamie laid out everything upfront and she was very professional. I was impressed with Jamie's transparency and she also gave me her contact information, so it was easy for me to reach out to her, contact her and speak with her. If I didn’t get a hold of her, then she would call me back. Whereas with the other providers, it was email, so I never really got to talk to a voice. With emails, people can misinterpret the non-verbal intentions behind everything.

HomeDirect Mortgage was a Zillow choice. They were the second one of the top three there. First, I made contact with them and we submitted our certificate of VA legibility to the lender whose name was Dirk. He was very kind, courteous and helpful, same with his partner Erik who submitted all the paperwork. We are on the East Coast and they are on the West Coast, and professionalism, diligence and coming back to you in a prompt manner are the things you expect when working across states. They were both on top of it all the time no matter what time it was. There were items that fell through the cracks but I was very meticulous about it so I picked it up.

I wanted to lower my interest so I did a lot of research and then decided to refinance with HomeDirect Mortgage considering the rate and the benefits that they have. Their online application process was good and everything that I had to go through to get the mortgage was easy. HomeDirect contacted me and then I gave them the information. They ran the credit, gave me the options, and then I provided the documentation that was required. I worked with James, who was a great guy, and I was impressed with his knowledge.

I was coming out of the military and coming back from overseas. I was looking into going to universities and I was looking to buy. I didn’t know where exactly I was going to be staying at and I didn’t want to really get locked into a yearlong contract to rent something in Georgia and then wait a year before I can break my contract to move to Florida. One of my buddies told me about a couple of companies that are really good with VA home loans and HomeDirect Mortgage was one of the companies that popped up. I gave them a call and got put on the phone with Casey.

My real estate agent referred HomeDirect Mortgage to me and I ended up going with the VA loan program. The application process and underwriting took about three weeks and the online application seemed easy. They just preapproved me and asked for a couple updated documents. The rep who I was working with was very helpful. He was on the ball and contacted me every time I needed to know something. I was impressed with his quick responses and that he talked to me like a normal person. I checked online for veteran's benefits and I got a million phone calls from other lenders. They ran my information and tried to give a rate but they couldn't do as good as HomeDirect. They could have done as good but they said I was in a good spot and no one could do any better.

My wife was checking the rates and realized it was going to give us phone calls when she tried to back out of it. Kasey from HomeDirect Mortgage was the first guy to call and she told him that she didn’t mean to do that. He told her how to stop all the calls from coming in. He was so helpful and informative. Although we had already talked to USAA about a mortgage, we tried to give him a shot and he was fantastic. He represented HomeDirect Mortgage very well.

I wanted to do some remodeling and I wanted to refinance for cash for remodeling. My loan agent, Tyson, did a great job. He really was straightforward and didn’t do any of the high pressure, get-a-quote-from-somebody-else-and-we'll-beat it type of stuff. It was an internet search and I looked for who was offering the best VA, 15-year fixed rates. The moment I went online, it was 30 seconds later and I had telephone calls and emails. And then, I chose four or five companies to see what the overall cost was and what the interest rate was. I was with loanDepot and I compared HomeDirect Mortgage with LendingTree, Quicken, and with two others. HomeDirect came out the cheapest overall for what I needed to do, had the best rate and overall the lowest cost.

I wanted to buy a house. I got a VA loan from HomeDirect Mortgage. I went on LendingTree, put my information, and Ronald from HomeDirect was the guy with pretty much the lowest rate. He took care of the paperwork and just prompted me to sign documents as needed. He was also there to assist and provide advice throughout the process. He really did a good job, because inevitably, new constructions got delayed. He did a good job extending the rate lock and extending as much as he could and did as much as he could until we had to re-lock it. It was the builder that held things up and the lender was always waiting for them. Ronald has an upstanding character. He should be paid more. It made me want to go with him personally and not anybody else because he had the best rate, but he wasn't the only one who had the rate. I would them my friend that if they have the lowest rate, it's worth it.

I needed some additional cash and I was looking to refinance. I came upon HomeDirect Mortgage through lendingtree.com and I contacted LendingTree who then put me in touch with HomeDirect. One of their representatives then worked with me to help me get an application going. And they ran the background and credit checks. I had a preliminary approval for the loan then I had to submit some supporting documentation. They had an underwriter review the whole application with the supporting documentation, where they formally approved the loan and we proceeded with its closing. Everything was done remotely for me and they even sent the notary agent to my house to sign the final closing papers as well. And from start to finish, it took us three months.

I was purchasing a home and I was referred to a HomeDirect's rep by somebody. The company guided me through the whole process and the application process was great. I was very impressed with them. The guys that I worked with were fantastic. I was impressed with my rep's knowledge and honesty. He was also integrative and responsive, great all around and professional. I was able to get my house and I would highly recommend HomeDirect.

I had some equity in my home and I checked around for refinancing and tried to see what the rates were and how much it would cost. The guy I talked to from HomeDirect Mortgage was nice and responsive. His name was Kerry and the rates they have were also lower than what I currently had and based on what I was researching online. He also gave some estimates on how much it would cost to do the refinance. I talked to him about a year and a half ago and at first, I didn't end up doing it then. However recently, it made more sense. So I reached back and the rates were lower than what I had previously. Then it came down to getting an appraisal and hoping that it would appraise for the right amount and it did. It went smoothly from there.

We had a lot of home equity and we thought we'd go for a lower rate and pull some money out. We're getting ready to do some business and wanted some extra cash. I took a 30-year VA loan from HomeDirect. It's crazy how I and their rep Sam got along. I talked to him on the phone and we just clicked. They obviously had the loan that I wanted. We did most of the transaction online. He told me what he needed as far as information and I faxed it to him and then when we hit a certain point, somebody showed up and I signed the papers. The whole process took four weeks, which was about the same as I expected and it went very smoothly. Their reps were all good and very efficient. Our interaction went smoothly and their rate was good.

HomeDirect Mortgage had a really good rate. And when I spoke to Chad, the guy representing them, I liked him. So, we decided to use them when we were refinancing our house. Chad wasn’t our first choice. As a matter of fact, he was the third choice. The other first two gave me a quote on a rate, and by the time we got to paperwork, the rate had changed. And I’m a Realtor so I don’t care for anybody who can’t tell me the truth. Chad gave me a rate, and when I got to paperwork, it was the same. The underwriting was quick and we closed in under 30 days, which was good. I’m starting to recommend HomeDirect to somebody who comes to me without a lender.

I saw a good review of HomeDirect Mortgage on Zillow. Their rates were very competitive from other lenders and banks but the rate could have been a little better. But HomeDirect’s rep, Ronald, gave me some good idea and tips as well as good trades. His communication was very prompt and he always kept us informed about the steps. We built a good relationship and I felt very comfortable working with him. We then got to our assessment and sent our documents and after that, he called and the credit line got approved. The application process got approved in about a week. Everything went smoothly. A few documents though were more than a little extra than what I was getting from other lenders. But HomeDirect Mortgage definitely helped us get an on-time loan and helped us secure the house we wanted. It was an educative experience.

Outstanding loan process. I have nothing but great things to say about Ryan **. He was response and honest and always answered my questions even if the answer did not benefit me in terms of saving me money. He explained all the fees and why they were being charged. After bring my loan to HomeDirect Mortgage the only thing that could be improved is the website. It is cumbersome and difficult to navigate. You should be able to see your account summary first and navigate to additional information. Most of the site is loaded forms and your ability to make changes are not simple. The website is very functional but it lacks presentation and ease of navigation.

I have two mortgages with HomeDirect. The first one was a refinance and the second was for another purchasing. I got lucky that I had a really good loan officer with HomeDirect. She was excellent and she made everything pretty easy for the whole process. The application process was fine and every mortgage I ever had, the closing costs seemed to be pretty solid all the way through until the very end. Overall, I was pretty happy with both of the mortgage processes that I went through with them and the mortgage product that I got. I would recommend HomeDirect.

I had a positive experience with HomeDirect Mortgage. We were buying a house and needed to get a mortgage. Katie, our mortgage broker, knew the product well. She was also good and helpful. The application and underwriting process for my fixed loan program took about a week. But while the ending rates and terms I have received were what I've expected, their tools were a little lacking. For mortgage payments, you have to do like a wire transfer, versus the more modern direct pay that you would do at Wells Fargo or Bank of America.

I did not have enough to pay off the house and HomeDirect was a convenient option. The link was there when I looked for the house on sale. The online application process went smoothly in the beginning but there were a few snapped woods at the end because there were several other people who got involved later on and didn’t seem like they were communicating well. Two weeks before closing, a lot of paperwork was not ready. We had to sweep the closing day back once but I’ve successfully closed on the house. The rep I had worked with was very professional too. As soon as I sent a message to him, he would respond fairly quickly. He also responded to my real estate agent and she felt that he was pretty professional as well. Hopefully, HomeDirect and I will have a good relationship as they continue to service the loan.

HomeDirect responded to my interest in a mortgage, and the process of obtaining it couldn’t have been easier. Everything was handled by the agent, Julie Ann, with the highest professionalism. HomeDirect was first rate, professional, and excellent, and the whole business was superlatively done. But maybe the reps should know a bit more about the VA loans if it ended up being that. They were well-informed, but it got complex, so if you haven’t taken out a mortgage in a while, it’s better to walk through it again.

We did a new home purchase and we just moved and the lender that I used initially to buy my house sold the mortgage to HomeDirect. It was a new house that was being constructed so I applied for everything. Application and underwriting process took about 30 days. It was smooth and the online application process was also good. I was impressed by the rep’s timeliness and ability to communicate and answer questions. It felt very good working with my rep. The quality service is outstanding and the strength is the communication. I received an outstanding rate in terms of the mortgage and it was good.

I purchased a home and applied for mortgage with HomeDirect considering my experience in working with them in the past as well as their competitive rates and no fees. It was a very smooth process and at under 30 days was better than normal time frames. The communication was also excellent both when I reached out as well as them keeping in touch. It was stress-free. Steven, the loan officer, was excellent and followed through beyond what would be normal of a loan officer. What they said in the beginning was what happened at the end. There was no change in what they committed to upfront in terms of their fees or what they quoted.

I needed to refinance to a lower rate and get some cash-out for home improvements. HomeDirect has great rates and I didn’t get charged any lender origination fees on my loan. Their customer service was excellent too. They answered all my questions and when I called and left a message I got a response back within an hour. The loan officer was clear and concise in exactly what I needed to do and what the time frame for the close was. And it was less than 30 days, which was great. I’ve done a few mortgages before so securing the loan from HomeDirect was all normal stuff. We did an application online and then sent in my documents that they needed to process the loan, like pay stubs and W-2s. Everything was smooth and the loan process was handled professionally from start to finish. It was a great customer experience. I would definitely refer a friend or a co-worker if they’re looking to purchase a home or refinance.

I wanted to switch to a 15-year loan. I searched online and saw HomeDirect Mortgage had a good interest rate and they would do a loan without me paying the fees. I went online to obtain the mortgage and it went very smooth. The application and underwriting process took about four weeks. The thing I like the most was their willingness to do the lending process online. Most of the loan people don’t want to give any information. They want to talk to you on the telephone and I simply wanted to evaluate facts so I can do that if they send me the numbers. I’m not interested if the salesperson is trying to sell me. I spent years as a loan officer myself so I’m familiar with how the process works. HomeDirect Mortgage is an honest reputable place to get a loan and they're doing a great job.

I had filed bankruptcy due to identity theft back in 2011. I got modified under the HARP loan plus I'm a 100% disabled veteran, so I basically got bailed out and it took a bunch of money off my mortgage. Then I got refinanced under the HARP program. Five years went by and they upped it to $200 a month, so I began to look around. Then one day, six years after that, I realized that I had $250,000 equity on my house. I thought I had lost it due to the bankruptcy, but what happened was because it was identity theft, they restored my equity. It's part of the bankruptcy plan. I then contacted HomeDirect and I liked the way they talked to me. When I got the callback, I had a really great experience. They did a really good job and I was very impressed.

I applied for a mortgage to buy a house and I ended up going with a veterans loan at HomeDirect. We were skeptical at first since it was an out-of-state lender but the rep was referred to us through our realtor and I ended up getting a really good rate. You get a rate and you get a lender credit based on what the rate is. That was really cool too because we ended up getting a lower rate than we can find anywhere plus a small lender credit on top of it and with no fees. It was great and it all ended up perfectly. We had a different lender in a previous purchase and I told their rep that I'd give her an option to meet or beat HomeDirect's rate, but she couldn't touch it.

I was almost four years into my house when HomeDirect Mortgage called and showed me the rates and how much I could save per month. I decided I was early into my 30-year mortgage and to go ahead and knock it out. Their rep was awesome and he made it really easy to understand. He sent me out all the rates and the different options. He laid out what it would be and told me to just let him know. I told him what kind I wanted then he told me what paperwork I needed to provide to get the process going. It took about three weeks for everything to be finalized. Then somebody came out to the house. I signed the paperwork and it was done. But I still get calls from them asking to refinance and I wish they could get rid of that. That aside, it was one of the smoothest processes I’ve been through. It was really easy and I’m happy I did it.

HomeDirect's process is very simple. I've used them before and I kept their rep's name, and he does everything for me. His name is Kyle and he's always helpful. I can literally send him an email and he takes care of things right away. I'd like their rate to be a little lower, but beggars can't be choosers and I would recommend them overall.

I keep in regular contact with a particular HomeDirect loan officer because I've done so many other loans through him and had good experiences. I like his honesty. I've gone through a few different lenders just getting prices and I always got the feeling that they were not really having my best interest, whereas, every time I worked with the guy from HomeDirect, he was a straight-shooter, and he’d tell me the rates and lender credit he could give me. And every loan I've done, it worked out exactly as he said it would. I'm trying to get a lower interest rate recently and I applied for a VA Streamline with HomeDirect. So, I waited until I had the six payments to where I would be able to do the IRRRL. And then luckily, the rates were to the point where I was able to lower it by a bit and save some money.

I was moving to a new area and I wanted to buy a house. I got a VA loan from HomeDirect. A friend who went through HomeDirect highly recommended them. I started talking to Tim while I was still living in Hawaii, and he was helping me go through the preapproval process. And then, when I got here, we put offers in before we went on the contract and it took him no time to get us the pre-approval letters for the amount they were offering. So, it was an easy process and it took no time to get the loan and we closed two weeks early compared to what we originally thought was going to be the date.

I was going to do an IR program but I had to remodel my kitchen and I ended up taking a little bit of equity out. I got an email from HomeDirect Mortgage and they were helpful. They had everything that I needed and it was very quick. I only gave them the key documents that they required and then I had to get my ex-wife to sign off on the deed and it was done. It was all done through email but it was great. They were professional and I got responses right away. I felt comfortable working with them. Also, it was the lowest interest that they could've gotten at that time so it was good.

I went with HomeDirect's conventional loan program for a new home purchase. Their online application process was straightforward. They have a very competitive rate and it was one of the best that I could find. I first found an agent, gathered the documentation and HomeDirect checked to see if I was pre-approved. Once I was pre-approved, we continued to process the documentation, and then we had to go through the appraisal to see if appraisal checked out. The pre-approval took less than 72 hours, and then the underwriting process took three and a half weeks. After all of that was taken care of, we were finalized. I was happy with their rates and terms I received. Everything was as stated, so that was good. The loan officer, Aspen, did a good job. She was very responsive and kept me up to date. I appreciated them partnering with me and the clear expectation. They made the home loan process understandable and possible.

I used one of the VA benefits in applying for a mortgage for a new home purchase. I'm a veteran and because I’m getting a little bit older, I wanted to be a bit more financially wise. I had to understand the loan process. I submitted a request through Rocket Mortgage. It was one of those where different quotes come out. HomeDirect contacted me and I told them that I was trying to find the best rate and they gave a quote. I told Eric if anybody beats his quote, I would go with them but if they match it, I would use him because he’s the originator of this loan offer. The only thing I cared about was the interest rate, the terms and that I wasn’t paying any point. I wasn’t worried about customer service or the loan being sold off. Eric understood that and got me what I wanted.

I came across HomeDirect Mortgage when I was applying for a loan. It was online and if you submit basic information, it gives you six different quotes. They were one of the top quotes that came back and after discussing with them along with all the other mortgage companies or lenders that had contacted me, theirs had the most appealing offer. Plus, through consumer reviews and stuff online, they had fairly decent ratings. The loan was for a new home purchase. It started with speaking through the loan officer and understanding the details and sort of what HomeDirect was willing to offer.

I had a deal with HomeDirect Mortgage for my VA loan and I did a lot of phone calls and paperwork. The rep that I dealt with was knowledgeable and overall, their rate in terms of the mortgage is good so far.

I went with a VA loan with a 30-year effect for a new home purchase through HomeDirect Mortgage. They were very efficient, backed by a big company and their rates were the lowest that I found. Obtaining the mortgage was very simple. There were forms that they sent me and they shepherded the whole process all the way through, which took 30 days. The rep, Julie, was absolutely outstanding. She was experienced and she knew right off most of my questions, but where she didn't know, she got the answers quickly. Working with HomeDirect gave me peace of mind. They took care of everything and it was very well handled. I had VA loan experience with other mortgage lenders because I used to sell new homes in Florida and a lot of them would say, "Yeah, we can do well," and then they're in the learning process on the paperwork. In the case of HomeDirect, they were very much up to speed. In fact, they specialized in VA loans and that set them apart.

I was refinancing for a VA and HomeDirect Mortgage offered me the best interest rate at the time. They sent something but I wanted to check into it first and make sure it wasn’t a scam. Then I called them back and said I would only do it if the interest is 3.25%. They said they could do that and the process was fairly straightforward. They came over here with all the paperwork to be signed with a notary public so it was effortless. The whole application and underwriting process took less than 30 days. Overall, CS was good but sometimes you can't get a hold them. But I guess the rep was just in the middle of somewhere in Oklahoma with his family and he didn’t have good reception. Other than that, they were straightforward about everything.

Someone called me from the previous mortgage company that I was first with, which was affiliated with HomeDirect Mortgage, and the rep gave me an idea of what I will be paying if I did the refinance. It looked like it would save me $200 and bring the interest rate down. I went for it to take advantage of the FHA percentage decrease right before the interest rates go up. The rep sent that proposal over, I sighed it and she began pooling the credit and looking at what we had. She found a profit, sent the paperwork out to me and I sent it back. She looked at evaluating the property so she contacted the person who did the appraisal and had them update their appraisal.

I had refinanced my house and I had to shop around for someone who knew how to do a VA loan due to a divorce. HomeDirect Mortgage gave me the rate that I requested and they said that they could do a VA loan refinance. I had to give them all the tax, income and house information, but I was a little upset on the day that I was to be closed. They called to inform me that my ex-wife didn’t sign the paper that was due weeks ago and that they were going to have to cancel and restart the mortgage process. I flipped out and I got my ex who at that time was overseas. I had to contact my lawyer to contact her lawyer to contact her and it was a real pain. It turned out that she put the paperwork in and her lawyer gave me that information. I called back HomeDirect Mortgage and they said, “Yes, it was here. We looked for it again and found it this time.”

I needed to buy a house. The guy that worked for HomeDirect was recommended by a family member and we've used them for three times. It's a little easier if you know somebody. We got the contact from my wife's sister and then we called him directly and everything was online or by mail. Working with the rep was fantastic. I'm very happy with the terms and rates. He helped out with the VA a few times. We're in the house we wanted and we are where we wanted to be. Everything was easy and flawless.

We were first time home buyers and ended up using HomeDirect Mortgage. The process was smooth and easy. Moreover, our broker, Dave, was helpful the whole way through. A lot of the stuff was done through him, but the stuff we had to do online was very simple. He told us what to expect and it was spot on. Moreover, he had attention to detail and made the transition smooth. In addition, HomeDirect had the best rates we could find. The whole process took two months. However, there was a little hold while we were waiting for the sellers to get out of the house. I would highly recommend HomeDirect.

I was very happy with HomeDirect's service. They were excellent and very speedy. I liked the communication of the broker I worked with and he got me a really good rate. I just provided the required information and he got me the different rates based on different types of mortgages, and I made my decision on what I wanted to do. When the mortgage went through, I did the automatic monthly mortgage payment and everything was smooth. I would recommend the broker in a heartbeat.

HomeDirect's service rates and charges were similar with other lenders but their service was the most direct and the best. A friend of mine had done the application process already and he said I can use HomeDirect than use someone else. I applied for a refinance and the process took around 60 days. I had to give them my W2's and my taxes, which I scanned and sent to them. It was simple. And Kent, the rep I worked with, was friendly, cordial, and professional. He didn't do any messing around and what he did wasn't a sales pitch, which I appreciate. Everything went very smooth.

I wanted to do a refinance. HomeDirect Mortgage had a VA option for me and pretty much it was the first person that returned my call. After the conversation with them, the rep said that they had the best deals. I had a couple of other calls and in fact, HomeDirect did have the best deal so I went with them. They gathered the proper documents, I passed a couple of years of taxes and paid stubs and insurance coverage for the property and existing balances on any mortgages. I uploaded those information and completed the online application. I signed the papers and waited for the decision. The online processing saves a lot of time. It expedites submitting the application and it is always secure. I like it. It is better than having to mail something.

We've refinanced through HomeDirect to get a better rate. We went with a 30-year fixed program. We went on to LendingTree and got bombarded by a thousand telemarketers. The rep from HomeDirect was fine though and so was HomeDirect.

When I was tired of renting, I looked into getting a mortgage. My sister used HomeDirect before and she referred me to them. They were very helpful. I tried applying before but with another place and it was such a long and frustrating process. HomeDirect’s application process was quick and easy. We applied for an FHA loan and got the pre-approval. They asked for documentation, tax return stuff and then we get approved. Their rates were way lower than the others. It took 45 days from start to finish, and waiting on the appraisal took the longest.

I was tired of renting and I wanted to get my own place. I used LendingTree and HomeDirect was one of their referred lenders. I had a VA loan and they had a specialist for VA only. She was great and the bank worked great with me. I was deployed at that time, so all communication was done through email. The specialist was knowledgeable and had the exact answers the VA itself would give me.

I was moving and needed to buy a new house. My realtor suggested HomeDirect along with a few others. I did a little research and called them up. I liked how they were doing business and decided to go with them. Their rates were fair too. They asked what my needs were and what I was looking to do. I told them I was going to use the VA loan then they sent me forms to get started. I sent them back and everything got approved. The application process started and I went along with that. They then helped along the way to make sure things got done and everything worked out.

I’ve had two mortgages with HomeDirect over the years. I previously worked with somebody from HomeDirect and had a good experience so I decided to reach out to her when I decided to purchase another property. When I first I worked with her, I found her through Zillow Mortgage. I let her know that since we had an incentive, we were thinking about moving out to San Francisco and I was looking to get pre-approved so that I can start aggressively looking for a place.

I bought a new home and I didn't want to go through a traditional brick and mortar bank for my mortgage. I found HomeDirect and I had some initial email exchange with one of their representatives about the order of things and what steps I had to take. I am very impatient when it comes to any sort of application process, but the online application process of HomeDirect seemed pretty easy and was relatively painless. And the process was completed in a very reasonable amount of time.

I had my mortgage with my original financial institution and I got my loan from when I bought my home. Then it was sold to another company and that company also owns HomeDirect Mortgage. I have an FHA and they had a streamline FHA available to knock my PMI down. I went with them and did a small re-fi, pulling just enough money to get my PMI down. HomeDirect had a better product to offer in my re-fi with the same company that I was already with. They reached out to me and they were great to work with.

I started looking for mortgage back in April then I refinanced in July. HomeDirect was the first company that called me but they were the fourth company that I dealt with. They took three days to respond and I had cogently resent certain things. They were the only ones who were willing to work with me. My representative told me the things that I needed and once they were sent to him, he took care of the rest. My interaction with the representative was one of the better experiences I had with HomeDirect. I dealt with two people and they were professional about everything and were quick to respond. They returned my emails and answered my questions.

I needed a mortgage to buy a house. HomeDirect had the lowest mortgage rate at the time they were offering it to us. I went through Zillow and the agent chose HomeDirect, they were offering 3.25%. He asked me to turn in my paperwork like my VA, stuff about home, how much I made and my Social Security. The pre-approval process took a few days and it took two months to close everything which I liked. My loan officer was very knowledgeable and very helpful. He put me at ease a lot of time. My real estate agent though would kind of set me straight on what this guy was telling me.

I wanted to get new furniture, get the house painted and home repairs. We wanted money out of the house and not out of our savings. We dealt with an individual before named David that handled the mortgage for us with another company, and we were pleased with his service. When we called him, he had moved to HomeDirect so we went with him. He told us what we needed then I put it together and faxed it to him. He locked in a better rate for us and we had to wait a period of time because we had a hot water heater that went off which damaged and we could not close until the repairs were done on that specific room.

I want to make a good mortgage payment because no one wants to pay the rent. At that time, I responded to an email from HomeDirect Mortgage and they end up contacting me. And since they had pretty good rates, I went with them. The application process went smoothly. They told me exactly what I needed and they ended up running the whole process and made sure they got my information. They got mostly my information through the current mortgage that I had set up before from Midland Bank, which they were affiliated with.

I applied online and got a refinance with HomeDirect Mortgage December last year. The entire application process took around two to five months. The rep that I interacted with was okay. I told them to do the mortgage payment through my checking account and it took me two weeks to redo it. Then they found out again it was opened and I had to fax them. I hated it. Nevertheless, everything is all set now and it’s good. I hope they will pay my real estate tax. The rate and the terms of the mortgage are okay, although it’s higher. It’s 3.5 or something and I used to have 3.25. This is my digit in the house because they refinanced me then they didn’t do the 3.25. They raised it up to 3 point something.

I went with HomeDirect to refinance on our existing mortgage. I wanted to remove my PMI. My rate was already low and I knew I wasn't going to be able to get that off. Dirk, the guy who worked with me, was excellent and very smart. He was a blessing to me. He helped me get that PMI removed all the way off. Also, the rep that I worked with was great. I liked their rate in terms of the mortgage I received. They got my APR down .25 and my mortgage rate was four. I recommended Dirk to my girlfriend and he worked things out for her too.

I wanted a house and I had the option of either making a substantial down payment or not. I found that HomeDirect had a very good rate when I bought my first house from the Bank of Kansas City Financial. Bank of Kansas City Financial eventually rebranded itself as HomeDirect so when I got my most recent mortgage, I used the same people from the previous mortgage.

A friend who's in the mortgage industry advised me to go to Zillow and look for a mortgage through mortgage companies on there, and I came across HomeDirect Mortgage. HomeDirect had close to 1,980 reviews and they had an overall rating of 5 stars. When I contacted them and started working with the loan officer, I was sold on the idea that they don’t sell their loans, which was what already happened to my loan once. They also focused more on servicing the loans and keeping them for life. As a result, that helped keep their initial cost of doing the loan low. They did the whole loan for around $1,000 including all the closing cost and I also dropped my rate by a quarter percent and got cash out so it was a very good deal.

When I applied for a conventional loan with HomeDirect Mortgage, their representative was very cordial. His name was Ryan and he was a down-to-earth person who had a family and kids and could relate to my situation. He was also very knowledgeable. During the process of obtaining the mortgage, they wanted to know my situation, how much money I needed to borrow, what was the purpose, what my income was, and what my credit score was. I gave them all that information and very quickly, they were able to process all that information and gave me the percentage rate that they could give me a loan at. Overall, I had a very good experience with HomeDirect Mortgage. Their rates are competitive, and since working with them, I've got a beautiful house that we're very happy with.

I was a real estate agent so I did a little research and found out that HomeDirect Mortgage was a really good deal and I went with them. They had no fees for a lot less, and there was no loan origination fee. HomeDirect was also recommended by a friend of mine who’s a realtor. The application was all done electronically and it was very quick. It was less than two months from the time we applied to closing on a VA. Also, I got excellent rate and terms. HomeDirect helped me save money and they did better than the long-term of the bank that I used for many years. Plus, their customer service rep was very professional and knowledgeable about the whole process. It was one of the smoothest home purchase I’ve ever done.

I bought a house and HomeDirect Mortgage was the one that was offered by my real estate company. They did a credit check and then once I have determined the house I wanted I filled out the paperwork and everything went through. I had to put the down payment on it and wait the 45 days and I moved in. The application and the underwriting process was done in the timeframe they told me. Everybody was informative, professional and nice and easy to get along and work with. The service I got was excellent and I’m happy with HomeDirect. I would recommend HomeDirect. If you’re looking for a company that finances house this is a good one to go with.

I did a refinance of an investment property into our primary residence so it was less straightforward than a refi. It was an investment of a property and we were in the transition of selling our home and moving into a new one. HomeDirect was able to make that paperwork happen as our closing of our other house was happening. Our investment property was then becoming a primary residence and they were very helpful on that.

I wanted to have lower rates and shorter terms and HomeDirect Mortgage had the best rate terms I saw around, plus I knew their loan officer. We had open communication throughout and he sincerely cared about how the borrowers were making sure the process were up to date on everything that was going on. If I had any questions, he would answer them. Signing up was also easy which took a couple of weeks. There were just a few questions then I was getting updates throughout. My payments went up but I decreased the term by 15 years, so it was all good. If anyone would want a quick clean process, HomeDirect Mortgage is who to go with.

We got a VA 30-year fixed loan from HomeDirect since they had the lowest rate. I went through LendingTree.com and then Joe called me. It was good to go with HomeDirect. Their rate and the rep that I dealt with were good.

We wanted to buy a house and HomeDirect Mortgage has really good reviews on Zillow. Moreover, their rates are very competitive. We recently refinanced and chose to stay with them. They're a great company to work with. I worked with Matt and I told him that we were interested in refinancing. He said okay, and I just had to send him my most recent paycheck stubs, and that was it since we were already customers of theirs. It went very quickly and within 30 days, we had our refinance. There were no hiccups and no issues.

Working with HomeDirect Mortgage reduced my payment which was good and I was very satisfied with them. I wanted to get a lower interest rate and HomeDirect had it. I was able to do the all the mortgage process on the internet by providing the documents they asked for. It was pretty easy and very good although it took a while through the application and underwriting. I got a VA loan from them. I prepaid my property tax and sent them the proof. HomeDirect adjusted the escrow but I haven't heard back as to whether they're going to treat it as additional payment or principal. Also, their rates were the best I could get. I was happy with the representative, Conner, as he was straight and he kept his word on the interest rate and on the cost. I was very comfortable working with him.

We wanted to better ourselves financially, reduce our payments and get a better interest rate. Out of everybody, HomeDirect gave me the best deal. In addition, as people like to deal with people they’re familiar and comfortable with, we build our relationship on trust and I was most comfortable with the person I was on the phone with. Plus, I liked that we stayed with one agent the whole time.

I bought a house and was looking into a mortgage. I looked at several suppliers and HomeDirect Mortgage was quite responsive so I decided to go with them. And after that decision everything was done as promised. The gentleman I worked with was always responsive and available. He answered all my questions and concerns directly, correctly and completely and everything worked out the way he explained it. He followed through and delivered on time and even some came earlier than he promised.

I got a refinance last year and now I'm trying to buy a new home. I got with HomeDirect initially because their agent was the first person to call me back. I went with the VA loan and at first it was a lot of paperwork. And then we had a couple snafus. But we were able to work through them. Now that I'm reapplying, it's very easy because they already have my information. I got pre-qualified the next five minutes. That's why we're with them the second time because I didn't want to have to redo everything again. Their online application process is relatively painless. They’ve also been upfront in the past that the application and underwriting process takes six to eight weeks. And it happened in six to eight weeks. They had really good rates too.

I was moving closer to work and since I knew one of HomeDirect Mortgage's brokers, I went with them for new home purchase. I contacted Conner, the agent, who was very personable and great. I filled out a paperwork and he took care of everything. Te rates I received were good. However, there was one hitch which put off my closing date for 24 hours. Somebody had checked on the wrong account but other than that, they were fine. I dreaded the whole process but it wasn't as bad as I thought it was going to be.

I wanted to buy a home and I was shopping around for mortgage rates. The rate of HomeDirect Mortgage was reasonable and very good, and Brandon, the rep that I talked to, had a lot of experience with VA loans. This was my first purchase with a VA loan and he walked me through every step of the way, like if needed instruction on how to get a local appraisal. We communicated by phone and email. He set up all the required forms and helped secure the inspection and all that was required for the VA loan. My interactions with their rep were straightforward and I was very comfortable in working with him. We started talking about my plans to purchase a home six months before I actually did. Whatever I needed asking, he found the answer for me fairly quickly. Then, in the closing process, his team did a good job of getting and explaining the right documents for me to sign.

A couple of names refused the mortgage address and the second one put my name on the actual mortgage. But working with HomeDirect Mortgage was painless and straightforward. I was comfortable enough with the rep who assisted me that I went ahead and got a refi. We spoke on a need-to-need basis. And the rate they've given me was fair. The process took about a month which was fast. I didn't need to go to an actual office to do all the paperwork since everything was done online.

I went with HomeDirect Mortgage when I bought my new house. Their price was very competitive. I put it into LendingTree and then I got a call from HomeDirect's representative. Everything was great with their reps. They're very professional and helped me get into the process without incident. I was very pleased.

I did a VA loan with HomeDirect Mortgage to lower my interest rate and my payment. I had dealt with HomeDirect before and I still feel that they are open and that they use all the available tools in my favor. But I also went to the web and got a few lenders that made offers. And none was greater than the one that I got from HomeDirect. I got a great deal, a good rate from them so I stayed with them. The online application process was simple and fast. And due to the fact that I had previously secured a loan through them, it wasn't necessary for me to go through all the steps that I would have gone through with a new lender. And so, I am very pleased. Overall, it took 40 days at the most and all of my dealings were with the officer. The facts that he laid out were legit and he didn't try to sell me on anything that I didn't want. I didn't want to go back with a 30-year, so he worked with me going with a 24-year. I commended him for that.

We refinanced to get a swimming pool through HomeDirect Mortgage. They had good rates. I went online to apply and their process was smooth and a lot less of a hassle compared to other lenders. The application process took about a month and a half. There's a lot of new wannabes that tend to want to do different things but they couldn't give me an estimate. Now that HomeDirect Mortgage committed to a loan, until when I finish, then I can get a new loan. I spoke with a rep who was very prompt, courteous and if I have a question or anything, he would be very responsive and he would take care of it. I was completely happy. On the other hand, there were times when they kept wanting some different little forms to prove things. At the same time I had some different loans and tried to show that it was cancelled so, the loan didn't bill through or didn't exist. Overall, I had a good experience with HomeDirect Mortgage.

When my wife and I began looking for a home and a mortgage, we really did not know what to expect. HomeDirect made the process very easy and they had the expertise and knowledge to guide us through the process successfully. We would highly recommend them to anyone and have. Ours was a VA loan but given our experience, I would recommend them for any home loan scenario.

As I have previously written Kerry ** provided my wife and me valuable, professional and courteous assistance as we navigator through the mortgage loan application. His contribution went far beyond his duty and I want it known that he brings great credit to his profession and this company. We have, of course, already recommended Mr. ** and HDM to several others, and by accounts, one applicant by this spring at least will be contacting Kerry ** directly.

We've had several mortgage applications with HomeDirect and recently, we applied for a new home purchase and ended up going with FHA. The personality of Nate, the person that I went with, made me go with HomeDirect. He was honest and upfront in telling me how things were run, what to expect and what to expect next, what I need, and the possibility of getting the loan or not.

Our loan officer David ** knows his business and made our experience easy. Step by step David explained the process and how and why it works. He is friendly, helpful and always available. We have used HD multiple times and are customers for life!

HomeDirect Mortgage was more understanding with me being a retired military. I have another house in Missouri that I used the VA loan on also and other places don’t know that we can have more than one house. I was looking into getting a mortgage to buy a new house and I ended up with a VA loan. The loan application took two months which was fast and wasn't very hard at all. Steve, the rep, was supportive and encouraging. I was impressed by his confidence in knowing he could get the deal done. The rate I received was good as well. Working with HomeDirect has impacted life positively. I would tell others to give them a shot.

I was referred to a lender but they didn't have the license to work with me in our state so, I was referred from that lender over to HomeDirect. The application was done online and all that was needed was there. They explained it all and it was pretty easy. There weren't any hoops that we had to jump through. Being a first time home buyer, I was very pleased the process. We were really impressed with Chad, our main point of contact, as he was dealing with customers that were not in Oklahoma. I thought that that may have been a little more difficult. But for the most part, he made it seem pretty easy. He was very responsive to any questions because he understood the process that we were going through. There was something that wasn't brought up by our Realtors to him, and he made sure to address that right away.

I saw the idea that the VA loans were on a verge of the low rate and there were a lot of lenders with HomeDirect Mortgage being one of them that would allow me to do that so I applied for a VA loan. When it came back, it was a good deal. I received several phone calls from people and Ryan was the most straightforward. He was easy to work with and very knowledgeable so my interaction with him made me go with HomeDirect Mortgage. I filled out the application and provided them with bank statements, a copy of my mortgage from Bank of America and a few other things, and my veteran information. That got everything started and they gave me pre-approval. And then from there, we set up the appraisal and they started asking for different paperwork, price factors. We all had the value we needed and then I got approved, and the end of the road to a mortgage.

I wanted to refinance my home and HomeDirect called me. I looked around but their offer was the best I could do with the interest rate that I got so I went with them. John, their representative, answered all my questions, then I gave them the paperwork they needed through email. Later, we talked over the phone and it didn't take long for my application to be approved. In fact, it took longer to get that first mortgage before I went with HomeDirect and got the refinance. So far, their service has been really good. I still call John from time to time with questions, and he answers or calls me back. It's been very smooth and HomeDirect has been doing what they need to do.

I purchased a brand new home and was looking for a VA loan. I went to a website and HomeDirect Mortgage was the fastest to call me. Their online application was easy. I copied and pasted and got that done to them. They asked for something new and I gave it to them. They communicated very well and it was great. The process, from application to underwriting, was fast and took 40 days. I purchased quite a few homes over the years and this was easy and we closed on time. Plus, the rate and the terms were very competitive. Also, their reps were very responsive to answer my questions via email, or when I placed the call, they answered and responded quickly. There was a little time difference as they were in another state but they went pretty fast.

HomeDirect Mortgage paired me with Jordan when I applied for a mortgage. I felt completely comfortable going with the same company after I worked with him on a refinance. I'm very happy with the rates. However, the mortgage application process took longer than it should because my wife and I are both in the military and we were both deployed at that time. It was quite difficult but Jordan made it very painless. He's very talented and organized, and he also followed up quite regularly. He had another guy and his team was considerably very helpful the entire time. They're great and I will work with him in the future if I was to find another home. I would recommend Jordan any day. He is a very competent employee and I appreciate everything that he has done for us.

My lender put us to HomeDirect. I worked with Tim and he was quick on getting back at questions about the house and contracts and even with questions that weren't about lending. If he didn’t have an answer, he would direct me to get the answer. I prequalified so knew what I was going into. The process was easy at first but it ended up having problems with my bank. It looked like the good faith money wherein someone must have taken a picture and processed the check that way. But my bank didn’t process it with the check number and the bank statement and they needed to see the actual check number on the bank statement.

My wife and I had moved to Seattle and we finally settled down. The market was continuing to rise in terms of home prices so we figured it was now or never in looking into a mortgage. Meanwhile, interest rates were low and I could use a VA loan. I got underwritten and was read by eight different lenders including HomeDirect Mortgage. When it came time to put in an offer, we put in a clause that said, “One of eight different lenders.” And when it was accepted and was time to lock, I called all of the eight lenders and asked them what their best deal was. I found the cheapest rate with HomeDirect Mortgage and I felt very comfortable working with them. We ended up with a 3.5 percent loan but 5700 dollars in credit.

I was looking at possibly purchasing a new house in Cincinnati and my cousin referred HomeDirect. So, I got Jeff’s number from my cousin and Jeff and I talked about obtaining a mortgage. He ran my credit and anything that was needed in the pre-authorization. I got authorized then Jeff worked through everything. I had no idea a lot of the things that were going down, so Jeff and his team explained everything and called my mortgage creditors to ask questions. They were able to get information to me or information back to them. I went from closing and into my house within 24 days. It was a seamless process. I also have my VA loan so that helped out too. Buying a house for the first time was a little bit stressful but HomeDirect made the process very easy. I would definitely refer them.

HomeDirect was a recommended website by Trulia and the VA loan process was extremely short and easy. I spoke with Andrew, my loan officer, and I gave him some basic information. I got a preapproval letter and, together with my real estate agent, started looking at a couple houses. The first one that I wanted to put an offer on was within the price range I was looking for. The offer was accepted and I bought a new house. The rates were phenomenal and the whole process beginning from speaking with Andrew to moving into the house was about 30 days.

I did very well on the rates of my HomeDirect Mortgage. The interest was the lowest. As far as the payments are concerned, I brought on the number of years so the payment is the same. It gave me a little peace of mind when I was going to pay my mortgage off or earlier. My rep was great too. I was impressed by his promptness. He would answer the call as soon I call him or if he doesn’t answer, he would call back within 20 minutes. He was very knowledgeable and honest.

I wanted a reduction in interest rate. HomeDirect Mortgage was the most engaged, responsive and had the lowest available rate at that time so I applied for their VA or fixed fee loan program. It started out as an inquiry through LendingTree where they showed the lowest rate of a reputable bank that I would have considered going through. I was contacted by the loan officer within an hour and I coordinated with him. The only other person whom I dealt with besides the loan officer was the processor and that person was very helpful as well. The process of obtaining the mortgage was very easy and we ended up closing in less than a month.

I wanted a lower rate and found HomeDirect Mortgage on Zillow. They were the cheapest for a refi. The application process was seamless, with almost no back and forth, and it's a much smoother and easier operation compared to Wells Fargo. HomeDirect knew exactly what they wanted and how to do it. I got one person named Kyle to deal with and he was friendly and helpful. He was really good and there was no nonsense. But the guy had a sense of humor and I could even kid around with him. Also, HomeDirect is owned by the Bank of Oklahoma, which is owned by George Kaiser. He's a billionaire with a really good reputation for his charitable giving, so that was an impetus too. HomeDirect is easy to work with, first-rate, and a great outfit.

I found HomeDirect through LendingTree. I looked up their rates and what they were offering. And they had a really good offering as far as the rates. From there, I emailed them and they were able to go through and get it done for us. The process was all done online. We filled out the paperwork and they handled everything. They were very prompt and really helpful in answering all our questions. HomeDirect Mortgage has been really on top of everything. Using them had been a good experience.

HomeDirect was very tight on whatever it was that they needed from me and if they didn't have the correct thing, I just had to find it. That was something I couldn't change and I understood that. But their reps were good and courteous. I dealt with them on the phone and through emails. It took five days for them to approve me on the mortgage I got for my house and so far, my experience has been good.

I went through Quicken Loans. The girl that helped me was very nice but didn’t get back to me at that time. So I ended up getting a phone call from Kent of Bank of Oklahoma. He said what he can do for me. This guy was seriously on top of things. So I went ahead with him. He told what he needed. I’m the type of person that would give it to him within an hour. So then I would start doing my checklist. I got the term and then I would confirm it through his secretary. Then they said they needed something else so I’d give it to him and he got it.

We bought our home from our landlords and they recommended us to HomeDirect Mortgage. I first tried a couple of different mortgage companies that I was referred to but I was not happy as the things that were said didn’t come through. When I switched over to HomeDirect, they did everything they said and I had a good experience with them. Every number they gave me was good and they stuck to it. I was really happy with them.

We applied to HomeDirect online so it was convenient, and it was straightforward too. They made the paperwork very easy, and my brother who was a rep there handled it. So, he was just a phone call away and I talked to him directly if I had any questions. When we went to closing, the closing agent commented on how great our lender was because we got the paperwork in quickly without any issues and he also said it was the quickest he ever had. HomeDirect had competitive rates as well which was at the lower end of what was average at that time that we were looking.

We had to go through a couple of more steps when we were obtaining our VA loan and our broker John handled mostly everything. It was fairly easy. The process took about the same time we expected it to take although there were some things that we had to take care of to qualify. HomeDirect guided us through and showed us what we needed to do as far as getting our credit report explanations. I only dealt with John until we went to underwriting. He was very good. He answered my emails and phone calls promptly and he answered any questions I had. HomeDirect gave me a very fair rate of the mortgage. I went with them for they were more personable when I spoke with them. Plus, they are a good company to go only because they really handled it professionally.

I applied for a fixed 30-year, VA loan for a new home and HomeDirect Mortgage gave us the best rates. The application and underwriting process took a couple of weeks and it was all done over the internet and phone. We also had to submit lots of paperwork . My husband called the loan processor a few times in the evening hours. He took the calls and got the answers on things very quickly.

I needed refinancing services since I was trying to get some equity out of my house and get some cash back in the process. I got inundated with a number of different banks looking to acquire my business but I found that HomeDirect had really aggressive rates and really good customer service, so I went with them. The application process was as easy as possible considering all the paperwork that the government requires nowadays. The loan officer that I spoke with was extremely knowledgeable too. He answered all of my questions early and made sure that I was satisfied with his responses. I have recommended HomeDirect.

When I got a new home loan, I used my previous loan officer from HomeDirect so the process went very smooth. It was easy to transition into the new loan since they already had my information. The process took less than a month and I was impressed with my loan officer’s adjustability to work with. I spoke with their customer service several times a week if there were items that I needed. Otherwise, it was just going back and forth for updates. And, the mortgage rate given to me was fair compared to the others across the market. Overall, HomeDirect Mortgage had a positive impact in my life.

To purchase a new home, I took a VA loan from HomeDirect Mortgage. They had a better interest rate than others. At 3%, it is reasonable but I wish it can go lower than that. Everything was done online and even though it was great, it could still use some work. A lot of the paperwork had to be filled out by hand. It would be great if they have a program where you could just type in everything there online and then just click submit. The process took six months to finish since our house was a short sale. I loved the rep, Hale, and she did everything perfectly. I'll do business with her again.

I needed a mortgage to buy a new house. HomeDirect had good rates and the guy I talked to was pretty friendly and knew what he was doing. He was also polite, very responsive and quick. We tried getting the approval in 30 days and it didn't work, but we got it in 35 days. They did a good job and I appreciated that. I’m happy with HomeDirect Mortgage.

We were going to refinance through the one we did the mortgage through but pretty much had to start the process all over again. HomeDirect came in, had everything ready to go, and made the process incredibly easy. Their service was fantastic and their reps were perfect. They were professional, knowledgeable and patient. We were very grateful. We didn’t have a whole lot of time to deal with things outside of work and they helped with that incredibly. They did most of the work so we were very pleased with that.

I was buying a home, and the mortgage officer from HomeDirect seemed very knowledgeable and capable. I had some confidence that he’d do the job which he did. He did a great job. The overall lending process was done in three weeks. I already got the loan and I’m already done paying. It was fantastic.

I didn’t like my first lender that we closed the house on. They were unresponsive and making mistakes. It was a refinance of a home that I purchased a month before. I went with HomeDirect Mortgage because of their pricing and ended up getting VA. The process included sending them documents, giving them everything they needed and making sure they closed it. The application and underwriting process took around 30 days. My interactions with their reps were straightforward, good and quick. HomeDirect Mortgage was fine. The other company did such a bad job that I wanted to get with someone I could at least trust to get the right payment. The rates and the terms of the mortgage I received were good.

HomeDirect Mortgage gave me a better rate. I worked closely with Matt and the process took about two months. When we talked, he said that he could run the numbers if I wanted to and if I didn't like it, there wouldn't be hard feelings. And if we could find better deals with somebody else, he would encourage me to go with that other lending instead of him. He gave me some pointers on stuff, and when I looked for other lenders, I couldn't find anything better.

I had a pleasant experience with HomeDirect Mortgage and I wouldn't change anything. I dealt directly with the broker and he walked me through every step of the way. He made it very easy. I just had to fill out some form as well as give him some banking info and the whole thing only took a few days. This was the first time that I ever applied for a mortgage. The broker answered all my questions and was helpful. Also, when I needed to extend the period to the closing date, he did so without charging me. HomeDirect's rate was the lowest I was able to find. Plus, they gave money back towards my closing. I would recommend them to anybody.

We wanted to buy and refinance the house at a lower rate. Since HomeDirect had the lowest one, we applied for a streamlined loan to them using VA. I completed the necessary paperwork and submitted it online, and everything was done via DocuSign so it was easy and took about three weeks by the time I completed it. Their customer service rep was good as well. HomeDirect made my mortgage slightly more affordable and my experience with them was good. I would recommend them.

We borrowed money and then the next thing we knew, the bills added up to a lot at the end of the month on our payment and we got ourselves in a bit of a financial problem. My wife didn't like getting a mortgage, but it's either that or I would file bankruptcy. I told her that we'll take care of our responsibilities and not buy anything anymore until we're ready to retire and get this loan paid down, which is what we're doing. We started our loan through Quicken Loans and the rep promised an amount that was excessive of what we said, so they ended up getting $500 out of me. I found that Wells Fargo was going to offer me a lower interest, so I cancelled Quicken and started with Wells Fargo.

I was doing a VA cash-out for a home improvement and it led me to apply for a mortgage to refinance. During the process of getting my mortgage, I used Lending Tree and put my info in there. 30 seconds later, I got inundated with calls so I sift through and find out which one has the best rates for their particular program. HomeDirect gave me the best rate and I ended up going with their VA loan. Their process was easier than getting the original mortgage and the rep I was setting up everything with was very responsive and quick. I did everything online and then one day, somebody shows up to my house with the hardcopy then I signed them and got a check a week later. Everything was streamlined and I would recommend them.

Working with HomeDirect was good, simple and hassle-free. I needed to refinance and their representative was extremely helpful. I went with a conventional, 30-year fixed loan and the process obtaining it was very easy. The agent set up everything and walked us through each of the steps and what paperwork we needed. The guidance I received was a high level one and the rate and terms of the mortgage were competitive.