BOK Financial Mortgage Reviews

I wanted to switch to a 15-year loan. I searched online and saw HomeDirect Mortgage had a good interest rate and they would do a loan without me paying the fees. I went online to obtain the mortgage and it went very smooth. The application and underwriting process took about four weeks. The thing I like the most was their willingness to do the lending process online. Most of the loan people don’t want to give any information. They want to talk to you on the telephone and I simply wanted to evaluate facts so I can do that if they send me the numbers. I’m not interested if the salesperson is trying to sell me. I spent years as a loan officer myself so I’m familiar with how the process works. HomeDirect Mortgage is an honest reputable place to get a loan and they're doing a great job.

I had filed bankruptcy due to identity theft back in 2011. I got modified under the HARP loan plus I'm a 100% disabled veteran, so I basically got bailed out and it took a bunch of money off my mortgage. Then I got refinanced under the HARP program. Five years went by and they upped it to $200 a month, so I began to look around. Then one day, six years after that, I realized that I had $250,000 equity on my house. I thought I had lost it due to the bankruptcy, but what happened was because it was identity theft, they restored my equity. It's part of the bankruptcy plan. I then contacted HomeDirect and I liked the way they talked to me. When I got the callback, I had a really great experience. They did a really good job and I was very impressed.

I applied for a mortgage to buy a house and I ended up going with a veterans loan at HomeDirect. We were skeptical at first since it was an out-of-state lender but the rep was referred to us through our realtor and I ended up getting a really good rate. You get a rate and you get a lender credit based on what the rate is. That was really cool too because we ended up getting a lower rate than we can find anywhere plus a small lender credit on top of it and with no fees. It was great and it all ended up perfectly. We had a different lender in a previous purchase and I told their rep that I'd give her an option to meet or beat HomeDirect's rate, but she couldn't touch it.

I was almost four years into my house when HomeDirect Mortgage called and showed me the rates and how much I could save per month. I decided I was early into my 30-year mortgage and to go ahead and knock it out. Their rep was awesome and he made it really easy to understand. He sent me out all the rates and the different options. He laid out what it would be and told me to just let him know. I told him what kind I wanted then he told me what paperwork I needed to provide to get the process going. It took about three weeks for everything to be finalized. Then somebody came out to the house. I signed the paperwork and it was done. But I still get calls from them asking to refinance and I wish they could get rid of that. That aside, it was one of the smoothest processes I’ve been through. It was really easy and I’m happy I did it.

HomeDirect's process is very simple. I've used them before and I kept their rep's name, and he does everything for me. His name is Kyle and he's always helpful. I can literally send him an email and he takes care of things right away. I'd like their rate to be a little lower, but beggars can't be choosers and I would recommend them overall.

I keep in regular contact with a particular HomeDirect loan officer because I've done so many other loans through him and had good experiences. I like his honesty. I've gone through a few different lenders just getting prices and I always got the feeling that they were not really having my best interest, whereas, every time I worked with the guy from HomeDirect, he was a straight-shooter, and he’d tell me the rates and lender credit he could give me. And every loan I've done, it worked out exactly as he said it would. I'm trying to get a lower interest rate recently and I applied for a VA Streamline with HomeDirect. So, I waited until I had the six payments to where I would be able to do the IRRRL. And then luckily, the rates were to the point where I was able to lower it by a bit and save some money.

I was moving to a new area and I wanted to buy a house. I got a VA loan from HomeDirect. A friend who went through HomeDirect highly recommended them. I started talking to Tim while I was still living in Hawaii, and he was helping me go through the preapproval process. And then, when I got here, we put offers in before we went on the contract and it took him no time to get us the pre-approval letters for the amount they were offering. So, it was an easy process and it took no time to get the loan and we closed two weeks early compared to what we originally thought was going to be the date.

I was going to do an IR program but I had to remodel my kitchen and I ended up taking a little bit of equity out. I got an email from HomeDirect Mortgage and they were helpful. They had everything that I needed and it was very quick. I only gave them the key documents that they required and then I had to get my ex-wife to sign off on the deed and it was done. It was all done through email but it was great. They were professional and I got responses right away. I felt comfortable working with them. Also, it was the lowest interest that they could've gotten at that time so it was good.

I went with HomeDirect's conventional loan program for a new home purchase. Their online application process was straightforward. They have a very competitive rate and it was one of the best that I could find. I first found an agent, gathered the documentation and HomeDirect checked to see if I was pre-approved. Once I was pre-approved, we continued to process the documentation, and then we had to go through the appraisal to see if appraisal checked out. The pre-approval took less than 72 hours, and then the underwriting process took three and a half weeks. After all of that was taken care of, we were finalized. I was happy with their rates and terms I received. Everything was as stated, so that was good. The loan officer, Aspen, did a good job. She was very responsive and kept me up to date. I appreciated them partnering with me and the clear expectation. They made the home loan process understandable and possible.

I used one of the VA benefits in applying for a mortgage for a new home purchase. I'm a veteran and because I’m getting a little bit older, I wanted to be a bit more financially wise. I had to understand the loan process. I submitted a request through Rocket Mortgage. It was one of those where different quotes come out. HomeDirect contacted me and I told them that I was trying to find the best rate and they gave a quote. I told Eric if anybody beats his quote, I would go with them but if they match it, I would use him because he’s the originator of this loan offer. The only thing I cared about was the interest rate, the terms and that I wasn’t paying any point. I wasn’t worried about customer service or the loan being sold off. Eric understood that and got me what I wanted.

I came across HomeDirect Mortgage when I was applying for a loan. It was online and if you submit basic information, it gives you six different quotes. They were one of the top quotes that came back and after discussing with them along with all the other mortgage companies or lenders that had contacted me, theirs had the most appealing offer. Plus, through consumer reviews and stuff online, they had fairly decent ratings. The loan was for a new home purchase. It started with speaking through the loan officer and understanding the details and sort of what HomeDirect was willing to offer.

I had a deal with HomeDirect Mortgage for my VA loan and I did a lot of phone calls and paperwork. The rep that I dealt with was knowledgeable and overall, their rate in terms of the mortgage is good so far.

I went with a VA loan with a 30-year effect for a new home purchase through HomeDirect Mortgage. They were very efficient, backed by a big company and their rates were the lowest that I found. Obtaining the mortgage was very simple. There were forms that they sent me and they shepherded the whole process all the way through, which took 30 days. The rep, Julie, was absolutely outstanding. She was experienced and she knew right off most of my questions, but where she didn't know, she got the answers quickly. Working with HomeDirect gave me peace of mind. They took care of everything and it was very well handled. I had VA loan experience with other mortgage lenders because I used to sell new homes in Florida and a lot of them would say, "Yeah, we can do well," and then they're in the learning process on the paperwork. In the case of HomeDirect, they were very much up to speed. In fact, they specialized in VA loans and that set them apart.

I was refinancing for a VA and HomeDirect Mortgage offered me the best interest rate at the time. They sent something but I wanted to check into it first and make sure it wasn’t a scam. Then I called them back and said I would only do it if the interest is 3.25%. They said they could do that and the process was fairly straightforward. They came over here with all the paperwork to be signed with a notary public so it was effortless. The whole application and underwriting process took less than 30 days. Overall, CS was good but sometimes you can't get a hold them. But I guess the rep was just in the middle of somewhere in Oklahoma with his family and he didn’t have good reception. Other than that, they were straightforward about everything.

Someone called me from the previous mortgage company that I was first with, which was affiliated with HomeDirect Mortgage, and the rep gave me an idea of what I will be paying if I did the refinance. It looked like it would save me $200 and bring the interest rate down. I went for it to take advantage of the FHA percentage decrease right before the interest rates go up. The rep sent that proposal over, I sighed it and she began pooling the credit and looking at what we had. She found a profit, sent the paperwork out to me and I sent it back. She looked at evaluating the property so she contacted the person who did the appraisal and had them update their appraisal.

I had refinanced my house and I had to shop around for someone who knew how to do a VA loan due to a divorce. HomeDirect Mortgage gave me the rate that I requested and they said that they could do a VA loan refinance. I had to give them all the tax, income and house information, but I was a little upset on the day that I was to be closed. They called to inform me that my ex-wife didn’t sign the paper that was due weeks ago and that they were going to have to cancel and restart the mortgage process. I flipped out and I got my ex who at that time was overseas. I had to contact my lawyer to contact her lawyer to contact her and it was a real pain. It turned out that she put the paperwork in and her lawyer gave me that information. I called back HomeDirect Mortgage and they said, “Yes, it was here. We looked for it again and found it this time.”

I needed to buy a house. The guy that worked for HomeDirect was recommended by a family member and we've used them for three times. It's a little easier if you know somebody. We got the contact from my wife's sister and then we called him directly and everything was online or by mail. Working with the rep was fantastic. I'm very happy with the terms and rates. He helped out with the VA a few times. We're in the house we wanted and we are where we wanted to be. Everything was easy and flawless.

We were first time home buyers and ended up using HomeDirect Mortgage. The process was smooth and easy. Moreover, our broker, Dave, was helpful the whole way through. A lot of the stuff was done through him, but the stuff we had to do online was very simple. He told us what to expect and it was spot on. Moreover, he had attention to detail and made the transition smooth. In addition, HomeDirect had the best rates we could find. The whole process took two months. However, there was a little hold while we were waiting for the sellers to get out of the house. I would highly recommend HomeDirect.

I was very happy with HomeDirect's service. They were excellent and very speedy. I liked the communication of the broker I worked with and he got me a really good rate. I just provided the required information and he got me the different rates based on different types of mortgages, and I made my decision on what I wanted to do. When the mortgage went through, I did the automatic monthly mortgage payment and everything was smooth. I would recommend the broker in a heartbeat.

HomeDirect's service rates and charges were similar with other lenders but their service was the most direct and the best. A friend of mine had done the application process already and he said I can use HomeDirect than use someone else. I applied for a refinance and the process took around 60 days. I had to give them my W2's and my taxes, which I scanned and sent to them. It was simple. And Kent, the rep I worked with, was friendly, cordial, and professional. He didn't do any messing around and what he did wasn't a sales pitch, which I appreciate. Everything went very smooth.

I wanted to do a refinance. HomeDirect Mortgage had a VA option for me and pretty much it was the first person that returned my call. After the conversation with them, the rep said that they had the best deals. I had a couple of other calls and in fact, HomeDirect did have the best deal so I went with them. They gathered the proper documents, I passed a couple of years of taxes and paid stubs and insurance coverage for the property and existing balances on any mortgages. I uploaded those information and completed the online application. I signed the papers and waited for the decision. The online processing saves a lot of time. It expedites submitting the application and it is always secure. I like it. It is better than having to mail something.

We've refinanced through HomeDirect to get a better rate. We went with a 30-year fixed program. We went on to LendingTree and got bombarded by a thousand telemarketers. The rep from HomeDirect was fine though and so was HomeDirect.

When I was tired of renting, I looked into getting a mortgage. My sister used HomeDirect before and she referred me to them. They were very helpful. I tried applying before but with another place and it was such a long and frustrating process. HomeDirect’s application process was quick and easy. We applied for an FHA loan and got the pre-approval. They asked for documentation, tax return stuff and then we get approved. Their rates were way lower than the others. It took 45 days from start to finish, and waiting on the appraisal took the longest.

I was tired of renting and I wanted to get my own place. I used LendingTree and HomeDirect was one of their referred lenders. I had a VA loan and they had a specialist for VA only. She was great and the bank worked great with me. I was deployed at that time, so all communication was done through email. The specialist was knowledgeable and had the exact answers the VA itself would give me.

I was moving and needed to buy a new house. My realtor suggested HomeDirect along with a few others. I did a little research and called them up. I liked how they were doing business and decided to go with them. Their rates were fair too. They asked what my needs were and what I was looking to do. I told them I was going to use the VA loan then they sent me forms to get started. I sent them back and everything got approved. The application process started and I went along with that. They then helped along the way to make sure things got done and everything worked out.

I’ve had two mortgages with HomeDirect over the years. I previously worked with somebody from HomeDirect and had a good experience so I decided to reach out to her when I decided to purchase another property. When I first I worked with her, I found her through Zillow Mortgage. I let her know that since we had an incentive, we were thinking about moving out to San Francisco and I was looking to get pre-approved so that I can start aggressively looking for a place.

I bought a new home and I didn't want to go through a traditional brick and mortar bank for my mortgage. I found HomeDirect and I had some initial email exchange with one of their representatives about the order of things and what steps I had to take. I am very impatient when it comes to any sort of application process, but the online application process of HomeDirect seemed pretty easy and was relatively painless. And the process was completed in a very reasonable amount of time.

I had my mortgage with my original financial institution and I got my loan from when I bought my home. Then it was sold to another company and that company also owns HomeDirect Mortgage. I have an FHA and they had a streamline FHA available to knock my PMI down. I went with them and did a small re-fi, pulling just enough money to get my PMI down. HomeDirect had a better product to offer in my re-fi with the same company that I was already with. They reached out to me and they were great to work with.

I started looking for mortgage back in April then I refinanced in July. HomeDirect was the first company that called me but they were the fourth company that I dealt with. They took three days to respond and I had cogently resent certain things. They were the only ones who were willing to work with me. My representative told me the things that I needed and once they were sent to him, he took care of the rest. My interaction with the representative was one of the better experiences I had with HomeDirect. I dealt with two people and they were professional about everything and were quick to respond. They returned my emails and answered my questions.

I needed a mortgage to buy a house. HomeDirect had the lowest mortgage rate at the time they were offering it to us. I went through Zillow and the agent chose HomeDirect, they were offering 3.25%. He asked me to turn in my paperwork like my VA, stuff about home, how much I made and my Social Security. The pre-approval process took a few days and it took two months to close everything which I liked. My loan officer was very knowledgeable and very helpful. He put me at ease a lot of time. My real estate agent though would kind of set me straight on what this guy was telling me.

I wanted to get new furniture, get the house painted and home repairs. We wanted money out of the house and not out of our savings. We dealt with an individual before named David that handled the mortgage for us with another company, and we were pleased with his service. When we called him, he had moved to HomeDirect so we went with him. He told us what we needed then I put it together and faxed it to him. He locked in a better rate for us and we had to wait a period of time because we had a hot water heater that went off which damaged and we could not close until the repairs were done on that specific room.

I want to make a good mortgage payment because no one wants to pay the rent. At that time, I responded to an email from HomeDirect Mortgage and they end up contacting me. And since they had pretty good rates, I went with them. The application process went smoothly. They told me exactly what I needed and they ended up running the whole process and made sure they got my information. They got mostly my information through the current mortgage that I had set up before from Midland Bank, which they were affiliated with.

I applied online and got a refinance with HomeDirect Mortgage December last year. The entire application process took around two to five months. The rep that I interacted with was okay. I told them to do the mortgage payment through my checking account and it took me two weeks to redo it. Then they found out again it was opened and I had to fax them. I hated it. Nevertheless, everything is all set now and it’s good. I hope they will pay my real estate tax. The rate and the terms of the mortgage are okay, although it’s higher. It’s 3.5 or something and I used to have 3.25. This is my digit in the house because they refinanced me then they didn’t do the 3.25. They raised it up to 3 point something.

I went with HomeDirect to refinance on our existing mortgage. I wanted to remove my PMI. My rate was already low and I knew I wasn't going to be able to get that off. Dirk, the guy who worked with me, was excellent and very smart. He was a blessing to me. He helped me get that PMI removed all the way off. Also, the rep that I worked with was great. I liked their rate in terms of the mortgage I received. They got my APR down .25 and my mortgage rate was four. I recommended Dirk to my girlfriend and he worked things out for her too.

I wanted a house and I had the option of either making a substantial down payment or not. I found that HomeDirect had a very good rate when I bought my first house from the Bank of Kansas City Financial. Bank of Kansas City Financial eventually rebranded itself as HomeDirect so when I got my most recent mortgage, I used the same people from the previous mortgage.

A friend who's in the mortgage industry advised me to go to Zillow and look for a mortgage through mortgage companies on there, and I came across HomeDirect Mortgage. HomeDirect had close to 1,980 reviews and they had an overall rating of 5 stars. When I contacted them and started working with the loan officer, I was sold on the idea that they don’t sell their loans, which was what already happened to my loan once. They also focused more on servicing the loans and keeping them for life. As a result, that helped keep their initial cost of doing the loan low. They did the whole loan for around $1,000 including all the closing cost and I also dropped my rate by a quarter percent and got cash out so it was a very good deal.

When I applied for a conventional loan with HomeDirect Mortgage, their representative was very cordial. His name was Ryan and he was a down-to-earth person who had a family and kids and could relate to my situation. He was also very knowledgeable. During the process of obtaining the mortgage, they wanted to know my situation, how much money I needed to borrow, what was the purpose, what my income was, and what my credit score was. I gave them all that information and very quickly, they were able to process all that information and gave me the percentage rate that they could give me a loan at. Overall, I had a very good experience with HomeDirect Mortgage. Their rates are competitive, and since working with them, I've got a beautiful house that we're very happy with.

I was a real estate agent so I did a little research and found out that HomeDirect Mortgage was a really good deal and I went with them. They had no fees for a lot less, and there was no loan origination fee. HomeDirect was also recommended by a friend of mine who’s a realtor. The application was all done electronically and it was very quick. It was less than two months from the time we applied to closing on a VA. Also, I got excellent rate and terms. HomeDirect helped me save money and they did better than the long-term of the bank that I used for many years. Plus, their customer service rep was very professional and knowledgeable about the whole process. It was one of the smoothest home purchase I’ve ever done.

I bought a house and HomeDirect Mortgage was the one that was offered by my real estate company. They did a credit check and then once I have determined the house I wanted I filled out the paperwork and everything went through. I had to put the down payment on it and wait the 45 days and I moved in. The application and the underwriting process was done in the timeframe they told me. Everybody was informative, professional and nice and easy to get along and work with. The service I got was excellent and I’m happy with HomeDirect. I would recommend HomeDirect. If you’re looking for a company that finances house this is a good one to go with.

I did a refinance of an investment property into our primary residence so it was less straightforward than a refi. It was an investment of a property and we were in the transition of selling our home and moving into a new one. HomeDirect was able to make that paperwork happen as our closing of our other house was happening. Our investment property was then becoming a primary residence and they were very helpful on that.

I wanted to have lower rates and shorter terms and HomeDirect Mortgage had the best rate terms I saw around, plus I knew their loan officer. We had open communication throughout and he sincerely cared about how the borrowers were making sure the process were up to date on everything that was going on. If I had any questions, he would answer them. Signing up was also easy which took a couple of weeks. There were just a few questions then I was getting updates throughout. My payments went up but I decreased the term by 15 years, so it was all good. If anyone would want a quick clean process, HomeDirect Mortgage is who to go with.

We got a VA 30-year fixed loan from HomeDirect since they had the lowest rate. I went through LendingTree.com and then Joe called me. It was good to go with HomeDirect. Their rate and the rep that I dealt with were good.

We wanted to buy a house and HomeDirect Mortgage has really good reviews on Zillow. Moreover, their rates are very competitive. We recently refinanced and chose to stay with them. They're a great company to work with. I worked with Matt and I told him that we were interested in refinancing. He said okay, and I just had to send him my most recent paycheck stubs, and that was it since we were already customers of theirs. It went very quickly and within 30 days, we had our refinance. There were no hiccups and no issues.

Working with HomeDirect Mortgage reduced my payment which was good and I was very satisfied with them. I wanted to get a lower interest rate and HomeDirect had it. I was able to do the all the mortgage process on the internet by providing the documents they asked for. It was pretty easy and very good although it took a while through the application and underwriting. I got a VA loan from them. I prepaid my property tax and sent them the proof. HomeDirect adjusted the escrow but I haven't heard back as to whether they're going to treat it as additional payment or principal. Also, their rates were the best I could get. I was happy with the representative, Conner, as he was straight and he kept his word on the interest rate and on the cost. I was very comfortable working with him.

We wanted to better ourselves financially, reduce our payments and get a better interest rate. Out of everybody, HomeDirect gave me the best deal. In addition, as people like to deal with people they’re familiar and comfortable with, we build our relationship on trust and I was most comfortable with the person I was on the phone with. Plus, I liked that we stayed with one agent the whole time.

I bought a house and was looking into a mortgage. I looked at several suppliers and HomeDirect Mortgage was quite responsive so I decided to go with them. And after that decision everything was done as promised. The gentleman I worked with was always responsive and available. He answered all my questions and concerns directly, correctly and completely and everything worked out the way he explained it. He followed through and delivered on time and even some came earlier than he promised.

I got a refinance last year and now I'm trying to buy a new home. I got with HomeDirect initially because their agent was the first person to call me back. I went with the VA loan and at first it was a lot of paperwork. And then we had a couple snafus. But we were able to work through them. Now that I'm reapplying, it's very easy because they already have my information. I got pre-qualified the next five minutes. That's why we're with them the second time because I didn't want to have to redo everything again. Their online application process is relatively painless. They’ve also been upfront in the past that the application and underwriting process takes six to eight weeks. And it happened in six to eight weeks. They had really good rates too.

I was moving closer to work and since I knew one of HomeDirect Mortgage's brokers, I went with them for new home purchase. I contacted Conner, the agent, who was very personable and great. I filled out a paperwork and he took care of everything. Te rates I received were good. However, there was one hitch which put off my closing date for 24 hours. Somebody had checked on the wrong account but other than that, they were fine. I dreaded the whole process but it wasn't as bad as I thought it was going to be.

I wanted to buy a home and I was shopping around for mortgage rates. The rate of HomeDirect Mortgage was reasonable and very good, and Brandon, the rep that I talked to, had a lot of experience with VA loans. This was my first purchase with a VA loan and he walked me through every step of the way, like if needed instruction on how to get a local appraisal. We communicated by phone and email. He set up all the required forms and helped secure the inspection and all that was required for the VA loan. My interactions with their rep were straightforward and I was very comfortable in working with him. We started talking about my plans to purchase a home six months before I actually did. Whatever I needed asking, he found the answer for me fairly quickly. Then, in the closing process, his team did a good job of getting and explaining the right documents for me to sign.

A couple of names refused the mortgage address and the second one put my name on the actual mortgage. But working with HomeDirect Mortgage was painless and straightforward. I was comfortable enough with the rep who assisted me that I went ahead and got a refi. We spoke on a need-to-need basis. And the rate they've given me was fair. The process took about a month which was fast. I didn't need to go to an actual office to do all the paperwork since everything was done online.

I went with HomeDirect Mortgage when I bought my new house. Their price was very competitive. I put it into LendingTree and then I got a call from HomeDirect's representative. Everything was great with their reps. They're very professional and helped me get into the process without incident. I was very pleased.

I did a VA loan with HomeDirect Mortgage to lower my interest rate and my payment. I had dealt with HomeDirect before and I still feel that they are open and that they use all the available tools in my favor. But I also went to the web and got a few lenders that made offers. And none was greater than the one that I got from HomeDirect. I got a great deal, a good rate from them so I stayed with them. The online application process was simple and fast. And due to the fact that I had previously secured a loan through them, it wasn't necessary for me to go through all the steps that I would have gone through with a new lender. And so, I am very pleased. Overall, it took 40 days at the most and all of my dealings were with the officer. The facts that he laid out were legit and he didn't try to sell me on anything that I didn't want. I didn't want to go back with a 30-year, so he worked with me going with a 24-year. I commended him for that.

We refinanced to get a swimming pool through HomeDirect Mortgage. They had good rates. I went online to apply and their process was smooth and a lot less of a hassle compared to other lenders. The application process took about a month and a half. There's a lot of new wannabes that tend to want to do different things but they couldn't give me an estimate. Now that HomeDirect Mortgage committed to a loan, until when I finish, then I can get a new loan. I spoke with a rep who was very prompt, courteous and if I have a question or anything, he would be very responsive and he would take care of it. I was completely happy. On the other hand, there were times when they kept wanting some different little forms to prove things. At the same time I had some different loans and tried to show that it was cancelled so, the loan didn't bill through or didn't exist. Overall, I had a good experience with HomeDirect Mortgage.

When my wife and I began looking for a home and a mortgage, we really did not know what to expect. HomeDirect made the process very easy and they had the expertise and knowledge to guide us through the process successfully. We would highly recommend them to anyone and have. Ours was a VA loan but given our experience, I would recommend them for any home loan scenario.

As I have previously written Kerry ** provided my wife and me valuable, professional and courteous assistance as we navigator through the mortgage loan application. His contribution went far beyond his duty and I want it known that he brings great credit to his profession and this company. We have, of course, already recommended Mr. ** and HDM to several others, and by accounts, one applicant by this spring at least will be contacting Kerry ** directly.

We've had several mortgage applications with HomeDirect and recently, we applied for a new home purchase and ended up going with FHA. The personality of Nate, the person that I went with, made me go with HomeDirect. He was honest and upfront in telling me how things were run, what to expect and what to expect next, what I need, and the possibility of getting the loan or not.

Our loan officer David ** knows his business and made our experience easy. Step by step David explained the process and how and why it works. He is friendly, helpful and always available. We have used HD multiple times and are customers for life!

HomeDirect Mortgage was more understanding with me being a retired military. I have another house in Missouri that I used the VA loan on also and other places don’t know that we can have more than one house. I was looking into getting a mortgage to buy a new house and I ended up with a VA loan. The loan application took two months which was fast and wasn't very hard at all. Steve, the rep, was supportive and encouraging. I was impressed by his confidence in knowing he could get the deal done. The rate I received was good as well. Working with HomeDirect has impacted life positively. I would tell others to give them a shot.

I was referred to a lender but they didn't have the license to work with me in our state so, I was referred from that lender over to HomeDirect. The application was done online and all that was needed was there. They explained it all and it was pretty easy. There weren't any hoops that we had to jump through. Being a first time home buyer, I was very pleased the process. We were really impressed with Chad, our main point of contact, as he was dealing with customers that were not in Oklahoma. I thought that that may have been a little more difficult. But for the most part, he made it seem pretty easy. He was very responsive to any questions because he understood the process that we were going through. There was something that wasn't brought up by our Realtors to him, and he made sure to address that right away.

I saw the idea that the VA loans were on a verge of the low rate and there were a lot of lenders with HomeDirect Mortgage being one of them that would allow me to do that so I applied for a VA loan. When it came back, it was a good deal. I received several phone calls from people and Ryan was the most straightforward. He was easy to work with and very knowledgeable so my interaction with him made me go with HomeDirect Mortgage. I filled out the application and provided them with bank statements, a copy of my mortgage from Bank of America and a few other things, and my veteran information. That got everything started and they gave me pre-approval. And then from there, we set up the appraisal and they started asking for different paperwork, price factors. We all had the value we needed and then I got approved, and the end of the road to a mortgage.

I wanted to refinance my home and HomeDirect called me. I looked around but their offer was the best I could do with the interest rate that I got so I went with them. John, their representative, answered all my questions, then I gave them the paperwork they needed through email. Later, we talked over the phone and it didn't take long for my application to be approved. In fact, it took longer to get that first mortgage before I went with HomeDirect and got the refinance. So far, their service has been really good. I still call John from time to time with questions, and he answers or calls me back. It's been very smooth and HomeDirect has been doing what they need to do.

I purchased a brand new home and was looking for a VA loan. I went to a website and HomeDirect Mortgage was the fastest to call me. Their online application was easy. I copied and pasted and got that done to them. They asked for something new and I gave it to them. They communicated very well and it was great. The process, from application to underwriting, was fast and took 40 days. I purchased quite a few homes over the years and this was easy and we closed on time. Plus, the rate and the terms were very competitive. Also, their reps were very responsive to answer my questions via email, or when I placed the call, they answered and responded quickly. There was a little time difference as they were in another state but they went pretty fast.

HomeDirect Mortgage paired me with Jordan when I applied for a mortgage. I felt completely comfortable going with the same company after I worked with him on a refinance. I'm very happy with the rates. However, the mortgage application process took longer than it should because my wife and I are both in the military and we were both deployed at that time. It was quite difficult but Jordan made it very painless. He's very talented and organized, and he also followed up quite regularly. He had another guy and his team was considerably very helpful the entire time. They're great and I will work with him in the future if I was to find another home. I would recommend Jordan any day. He is a very competent employee and I appreciate everything that he has done for us.

My lender put us to HomeDirect. I worked with Tim and he was quick on getting back at questions about the house and contracts and even with questions that weren't about lending. If he didn’t have an answer, he would direct me to get the answer. I prequalified so knew what I was going into. The process was easy at first but it ended up having problems with my bank. It looked like the good faith money wherein someone must have taken a picture and processed the check that way. But my bank didn’t process it with the check number and the bank statement and they needed to see the actual check number on the bank statement.

My wife and I had moved to Seattle and we finally settled down. The market was continuing to rise in terms of home prices so we figured it was now or never in looking into a mortgage. Meanwhile, interest rates were low and I could use a VA loan. I got underwritten and was read by eight different lenders including HomeDirect Mortgage. When it came time to put in an offer, we put in a clause that said, “One of eight different lenders.” And when it was accepted and was time to lock, I called all of the eight lenders and asked them what their best deal was. I found the cheapest rate with HomeDirect Mortgage and I felt very comfortable working with them. We ended up with a 3.5 percent loan but 5700 dollars in credit.

I was looking at possibly purchasing a new house in Cincinnati and my cousin referred HomeDirect. So, I got Jeff’s number from my cousin and Jeff and I talked about obtaining a mortgage. He ran my credit and anything that was needed in the pre-authorization. I got authorized then Jeff worked through everything. I had no idea a lot of the things that were going down, so Jeff and his team explained everything and called my mortgage creditors to ask questions. They were able to get information to me or information back to them. I went from closing and into my house within 24 days. It was a seamless process. I also have my VA loan so that helped out too. Buying a house for the first time was a little bit stressful but HomeDirect made the process very easy. I would definitely refer them.

HomeDirect was a recommended website by Trulia and the VA loan process was extremely short and easy. I spoke with Andrew, my loan officer, and I gave him some basic information. I got a preapproval letter and, together with my real estate agent, started looking at a couple houses. The first one that I wanted to put an offer on was within the price range I was looking for. The offer was accepted and I bought a new house. The rates were phenomenal and the whole process beginning from speaking with Andrew to moving into the house was about 30 days.

I did very well on the rates of my HomeDirect Mortgage. The interest was the lowest. As far as the payments are concerned, I brought on the number of years so the payment is the same. It gave me a little peace of mind when I was going to pay my mortgage off or earlier. My rep was great too. I was impressed by his promptness. He would answer the call as soon I call him or if he doesn’t answer, he would call back within 20 minutes. He was very knowledgeable and honest.

I wanted a reduction in interest rate. HomeDirect Mortgage was the most engaged, responsive and had the lowest available rate at that time so I applied for their VA or fixed fee loan program. It started out as an inquiry through LendingTree where they showed the lowest rate of a reputable bank that I would have considered going through. I was contacted by the loan officer within an hour and I coordinated with him. The only other person whom I dealt with besides the loan officer was the processor and that person was very helpful as well. The process of obtaining the mortgage was very easy and we ended up closing in less than a month.

I wanted a lower rate and found HomeDirect Mortgage on Zillow. They were the cheapest for a refi. The application process was seamless, with almost no back and forth, and it's a much smoother and easier operation compared to Wells Fargo. HomeDirect knew exactly what they wanted and how to do it. I got one person named Kyle to deal with and he was friendly and helpful. He was really good and there was no nonsense. But the guy had a sense of humor and I could even kid around with him. Also, HomeDirect is owned by the Bank of Oklahoma, which is owned by George Kaiser. He's a billionaire with a really good reputation for his charitable giving, so that was an impetus too. HomeDirect is easy to work with, first-rate, and a great outfit.

I found HomeDirect through LendingTree. I looked up their rates and what they were offering. And they had a really good offering as far as the rates. From there, I emailed them and they were able to go through and get it done for us. The process was all done online. We filled out the paperwork and they handled everything. They were very prompt and really helpful in answering all our questions. HomeDirect Mortgage has been really on top of everything. Using them had been a good experience.

HomeDirect was very tight on whatever it was that they needed from me and if they didn't have the correct thing, I just had to find it. That was something I couldn't change and I understood that. But their reps were good and courteous. I dealt with them on the phone and through emails. It took five days for them to approve me on the mortgage I got for my house and so far, my experience has been good.

I went through Quicken Loans. The girl that helped me was very nice but didn’t get back to me at that time. So I ended up getting a phone call from Kent of Bank of Oklahoma. He said what he can do for me. This guy was seriously on top of things. So I went ahead with him. He told what he needed. I’m the type of person that would give it to him within an hour. So then I would start doing my checklist. I got the term and then I would confirm it through his secretary. Then they said they needed something else so I’d give it to him and he got it.

We bought our home from our landlords and they recommended us to HomeDirect Mortgage. I first tried a couple of different mortgage companies that I was referred to but I was not happy as the things that were said didn’t come through. When I switched over to HomeDirect, they did everything they said and I had a good experience with them. Every number they gave me was good and they stuck to it. I was really happy with them.

We applied to HomeDirect online so it was convenient, and it was straightforward too. They made the paperwork very easy, and my brother who was a rep there handled it. So, he was just a phone call away and I talked to him directly if I had any questions. When we went to closing, the closing agent commented on how great our lender was because we got the paperwork in quickly without any issues and he also said it was the quickest he ever had. HomeDirect had competitive rates as well which was at the lower end of what was average at that time that we were looking.

We had to go through a couple of more steps when we were obtaining our VA loan and our broker John handled mostly everything. It was fairly easy. The process took about the same time we expected it to take although there were some things that we had to take care of to qualify. HomeDirect guided us through and showed us what we needed to do as far as getting our credit report explanations. I only dealt with John until we went to underwriting. He was very good. He answered my emails and phone calls promptly and he answered any questions I had. HomeDirect gave me a very fair rate of the mortgage. I went with them for they were more personable when I spoke with them. Plus, they are a good company to go only because they really handled it professionally.

I applied for a fixed 30-year, VA loan for a new home and HomeDirect Mortgage gave us the best rates. The application and underwriting process took a couple of weeks and it was all done over the internet and phone. We also had to submit lots of paperwork . My husband called the loan processor a few times in the evening hours. He took the calls and got the answers on things very quickly.

I needed refinancing services since I was trying to get some equity out of my house and get some cash back in the process. I got inundated with a number of different banks looking to acquire my business but I found that HomeDirect had really aggressive rates and really good customer service, so I went with them. The application process was as easy as possible considering all the paperwork that the government requires nowadays. The loan officer that I spoke with was extremely knowledgeable too. He answered all of my questions early and made sure that I was satisfied with his responses. I have recommended HomeDirect.

When I got a new home loan, I used my previous loan officer from HomeDirect so the process went very smooth. It was easy to transition into the new loan since they already had my information. The process took less than a month and I was impressed with my loan officer’s adjustability to work with. I spoke with their customer service several times a week if there were items that I needed. Otherwise, it was just going back and forth for updates. And, the mortgage rate given to me was fair compared to the others across the market. Overall, HomeDirect Mortgage had a positive impact in my life.

To purchase a new home, I took a VA loan from HomeDirect Mortgage. They had a better interest rate than others. At 3%, it is reasonable but I wish it can go lower than that. Everything was done online and even though it was great, it could still use some work. A lot of the paperwork had to be filled out by hand. It would be great if they have a program where you could just type in everything there online and then just click submit. The process took six months to finish since our house was a short sale. I loved the rep, Hale, and she did everything perfectly. I'll do business with her again.

I needed a mortgage to buy a new house. HomeDirect had good rates and the guy I talked to was pretty friendly and knew what he was doing. He was also polite, very responsive and quick. We tried getting the approval in 30 days and it didn't work, but we got it in 35 days. They did a good job and I appreciated that. I’m happy with HomeDirect Mortgage.

We were going to refinance through the one we did the mortgage through but pretty much had to start the process all over again. HomeDirect came in, had everything ready to go, and made the process incredibly easy. Their service was fantastic and their reps were perfect. They were professional, knowledgeable and patient. We were very grateful. We didn’t have a whole lot of time to deal with things outside of work and they helped with that incredibly. They did most of the work so we were very pleased with that.

I was buying a home, and the mortgage officer from HomeDirect seemed very knowledgeable and capable. I had some confidence that he’d do the job which he did. He did a great job. The overall lending process was done in three weeks. I already got the loan and I’m already done paying. It was fantastic.

I didn’t like my first lender that we closed the house on. They were unresponsive and making mistakes. It was a refinance of a home that I purchased a month before. I went with HomeDirect Mortgage because of their pricing and ended up getting VA. The process included sending them documents, giving them everything they needed and making sure they closed it. The application and underwriting process took around 30 days. My interactions with their reps were straightforward, good and quick. HomeDirect Mortgage was fine. The other company did such a bad job that I wanted to get with someone I could at least trust to get the right payment. The rates and the terms of the mortgage I received were good.

HomeDirect Mortgage gave me a better rate. I worked closely with Matt and the process took about two months. When we talked, he said that he could run the numbers if I wanted to and if I didn't like it, there wouldn't be hard feelings. And if we could find better deals with somebody else, he would encourage me to go with that other lending instead of him. He gave me some pointers on stuff, and when I looked for other lenders, I couldn't find anything better.

I had a pleasant experience with HomeDirect Mortgage and I wouldn't change anything. I dealt directly with the broker and he walked me through every step of the way. He made it very easy. I just had to fill out some form as well as give him some banking info and the whole thing only took a few days. This was the first time that I ever applied for a mortgage. The broker answered all my questions and was helpful. Also, when I needed to extend the period to the closing date, he did so without charging me. HomeDirect's rate was the lowest I was able to find. Plus, they gave money back towards my closing. I would recommend them to anybody.

We wanted to buy and refinance the house at a lower rate. Since HomeDirect had the lowest one, we applied for a streamlined loan to them using VA. I completed the necessary paperwork and submitted it online, and everything was done via DocuSign so it was easy and took about three weeks by the time I completed it. Their customer service rep was good as well. HomeDirect made my mortgage slightly more affordable and my experience with them was good. I would recommend them.

We borrowed money and then the next thing we knew, the bills added up to a lot at the end of the month on our payment and we got ourselves in a bit of a financial problem. My wife didn't like getting a mortgage, but it's either that or I would file bankruptcy. I told her that we'll take care of our responsibilities and not buy anything anymore until we're ready to retire and get this loan paid down, which is what we're doing. We started our loan through Quicken Loans and the rep promised an amount that was excessive of what we said, so they ended up getting $500 out of me. I found that Wells Fargo was going to offer me a lower interest, so I cancelled Quicken and started with Wells Fargo.

I was doing a VA cash-out for a home improvement and it led me to apply for a mortgage to refinance. During the process of getting my mortgage, I used Lending Tree and put my info in there. 30 seconds later, I got inundated with calls so I sift through and find out which one has the best rates for their particular program. HomeDirect gave me the best rate and I ended up going with their VA loan. Their process was easier than getting the original mortgage and the rep I was setting up everything with was very responsive and quick. I did everything online and then one day, somebody shows up to my house with the hardcopy then I signed them and got a check a week later. Everything was streamlined and I would recommend them.

Working with HomeDirect was good, simple and hassle-free. I needed to refinance and their representative was extremely helpful. I went with a conventional, 30-year fixed loan and the process obtaining it was very easy. The agent set up everything and walked us through each of the steps and what paperwork we needed. The guidance I received was a high level one and the rate and terms of the mortgage were competitive.

We were on an adjustable rate and wanted a fixed rate. And since HomeDirect had the best rate, we went with them but I went through a lot of different mortgage companies before we decided on them. We also got a VA loan. We have 75 acres and we had the help in one parcel for a number of reasons instead of all of it. I had to get it appraised. To the VA, there were some things we need to change before we passed inspection, then we had to get termite inspection. Our house is huge, we live in a small county and it's hard to get it appraised but we got it done and it was good. Their reps were very good, helpful and answered all our questions and they had a competitive price as well. Overall, I had a good experience and HomeDirect would be a good place to give options and check into.

I needed money and I ended up refinancing my residential property and getting VA loan from HomeDirect. I shopped around and it was the best one I could find. I was surprised that it was as good as it was. I felt the rates are going up but it was still a little bit low. The process with Bank of Oklahoma was about as good as far as the mortgages I used. And Dave, my mortgage consultant, was fabulous in taking care of everything and getting all the information squared away. He made the process easy for me.

I’m in the military and I tried to refinance with HomeDirect Mortgage. Dan was awesome and great to work with. We even refinanced twice with him. He was easy to talk to, straight to the point, and answered my questions. We communicated online, as well as over the phone, and the process was really smooth. It was simple and easy and everything went well. I liked that it wasn't a big whoop-de-doo and had minimal effect on my life.

HomeDirect Mortgage couldn’t be beaten. They had the cheapest rates and they were good based on what other lenders were quoting. The mortgage process took two to three months and it wasn’t long at all. The process could be improved though. It could happen in less than three months, but that's typical for any lender. It was about as expected. Also, the rep I worked with was fair, answered questions, and was there every time I called. If I didn't know something, he would find time to get back to me. HomeDirect has been professional, all in all.

We worked with Seth and he seemed very nice and was always on top of things. He made the process as easy and as enjoyable as possible and he walked us through exactly what we needed. He was always very informative, gracious and patient with us and everything was professional and on time. We originally thought we were going to sell our house, so we were getting preapproved and then things changed. We ended up refinancing our house and getting everything together for Seth. We had to wait on my husband’s final DD 214 because we did the VA, but everything went smoothly and quickly and we were very happy with the rate and terms. I would definitely recommend Seth to anybody who needed any refinancing or a mortgage.

I was looking to refinance and HomeDirect Mortgage was the cheapest. I applied online about a year ago, but we said not to refinance at that time. Then I called them back, along with two others that had the best rates and percentages. Once we decided to go with HomeDirect Mortgage, I contacted the individual who'd contacted me before. He sent me some paperwork and we signed it. He also scheduled most of the other appraisals. We signed for more things, then it took about 30 days or so to close. I worked mainly with one person, plus his assistant. It went very well and smoothly. I liked that he wasn't very pushy. The rate was everything I hoped it would be and I'm satisfied.

HomeDirect offered me the best interest rates and the application process took less than six weeks, which was very quick. I initially heard from Joshua on the 7th of June, and we started out on June 28th. I got the appraisal document on the 6th of July, while the closing document was on the 10th. There was very good communication back and forth, exactly the documents or the things I needed to complete and the process to do that. We did a lot online and it was very simple. HomeDirect was more than helpful and they're great to work with. The process was smooth, easy and if I had to do it all over again, I would like to request the same people.

This is my first house and it was a lot easier to deal with HomeDirect Mortgage than a couple of other places I was talking with. When I started talking to Chad, he was really upfront with me. He gave me the best interest rate I found and I didn’t have to try to haggle with him. He didn’t put any pressure on the offer either and it was one of the better ones I was offered when I was looking at houses.

HomeDirect Mortgage gave me the best rate for a refinance. They supplied what we needed to get everything done and the process went well. I talked to Jordan a lot and if I had any questions at all, he was right there to answer it. I'd shoot him an email and he'd answer me right back. He did a really good job.

We were trying to find a mortgage at a short notice because we were never intending to buy a house, but eventually purchased a new one. A friend of mine used HomeDirect for a similar situation that we were in and he told us about it. We checked it out and their rates were significantly beneficial. The loan officer was fantastic and very responsive every time we called, and she understood that I had odd hours and a weird schedule. If she didn't know the answer, she was more than willing to find out. At the end of the day, every loan officer has a balance between making the company money and protecting the consumer, and she did a good job of making sure that my interests were met in addition to the interests of the company, unfortunately. There was a lot of work during the process and hiccups that were thrown in the mix, but we eventually overcame them, which is fantastic. HomeDirect eliminated a little bit of the stress associated in purchasing a home.

We had such a good experience with HomeDirect Mortgage the first time around. And since the first one went so smoothly, we refinanced the property after that. It was an investment property and we knew we were going to get a mortgage. We got a 30-year fixed loan program. We knew the lending agent and have worked with him when he was at his previous company. When he moved to HomeDirect Mortgage we decided to give him a chance and it worked out really well.

I was getting my first house and I heard about HomeDirect through a co-worker who was also a real-estate agent. They were the only place I went to because they had the best rates and it was a lot lower than over here that we could find. The rate was what I was mostly worried about, not the term, but the house is going to be a rental after I live in it for a year, so technically, my renters will eventually pay it off. I got approved for a conventional loan, and then I shopped for houses forever because the market over here is crazy. I finally found one, and I had to complete some papers. A lender named Aspen was recommended to me and she was awesome. I'm all the way over in Washington state, so the time-lapse was a little crazy, but she always got back to me right when it was 9:00 am for her.

I hadn't considered refinancing until I got a phone call with HomeDirect. They offered lower interest rate and everything. They were a partner company of the company that held our mortgage. I was skeptical so I asked a lot of questions and requested a lot of information that I went over thoroughly before deciding to refinance. I worked with Steve for the most part and he answered all of my questions to my satisfaction. Everything was done over the phone or through email and it was easy. It all went great with him. The refinance benefited me and I would do it again if I had to.

HomeDirect is great. I went through LendingTree and they popped up. They and the other one were offering the lowest interest rates. I applied to both of them and when I spoke to the loan broker from HomeDirect, we worked out a plan for the interest and then the buyout when it comes to getting some cash-out value since I’m doing the VA loans. We wanted to use the cash-out of the house for another payoff. The broker worked with me and got me what I was looking for pretty quickly and easily, so I went with HomeDirect. He was easygoing and really helpful. I got a 30-year fixed loan and I sent them over the stuff and the process took eight days. It was very easy and very efficient. The rate I got was at 3.7% in getting $10,000 out for closing. That’s better than most people got on their normal mortgage.

My mother passed away so I had to refinance the house because she had a reverse mortgage on it. There was a ton of paperwork that had to be submitted and then it went through HomeDirect's first level review. They came back with some additional requests and I fulfilled those. All that took some time but there were no delays and the loan was signed, sealed and delivered in less than three months. Although the rate was not the lowest, it was competitive. Besides, there weren't any of the fees attached to some of the lower mortgages so when all was said and done, it probably came out as lower than the other mortgages that I looked into. Also, the two reps that I interacted with were very personable and absolutely on top of things. They answered all my questions and got back to me when I left phone messages. Everyone was professional, confident and ready to help in any way they could.

I've been renting for some time and I was ready to buy a house. I liked the ease of HomeDirect's mortgage application, and it was done online which is more convenient than going to a bank. I was working directly with Joe, their customer service rep, and he treated me excellently. Although the entire process took a couple of months, it’s more on getting all the appraisals and stuff together for the house and was not HomeDirect’s fault. Everything they promised upfront was what happened when we closed.

HomeDirect Mortgage was already affiliated with the bank that I originally had my mortgage with. And looking at all the numbers, I did a refinance with them. The process was relatively easy despite the time constraint on my side. My rep also went on vacation for a while, which was no problem at all. It took a little while for us to get together but once we did, all I had to do was submit a small amount of paperwork because they already had everything else. And once we started out, it only took a couple of weeks to complete the process.

The person from HomeDirect who helped me with the application process did a good job and the process took 30 days to complete. The only hiccup that I've had is after the loan, their insurance department didn’t know what they were doing. I received multiple letters in the mail saying that I didn’t have insurance. The first one said that I didn’t have insurance which I did. Three weeks later, the second one said that I didn’t have insurance on the house so they were going to charge me for the week before it actually closed. They were the ones who closed the loan and they should have the data. They were asking for me to get my insurance information back to them. It's totally disorganized and it took a couple of hours of my time. Overall, though, it was a good experience.

When we needed to buy a house, we applied for mortgage with HomeDirect considering their competitive rate and their familiarity with the VA loan process. I spoke with someone over the phone to initiate the whole thing. And then the majority of the application process and everything else was done via computer. They had a portal on their website where we can log in and complete the majority of stuff. We can upload any of the documentation that they needed in the following steps. And then, they started contacting the VA, who then sourced my income. I didn't have to talk to VA at all during the process. HomeDirect communicated with them. After that, HomeDirect initiated the closing. They used an outside title company that they sub-contracted before, they set all that up. And then the title company had a local lawyer, a real estate attorney for the closing.

I purchased a mortgage for a new property investment purchase from HomeDirect and it was a good experience. I like their interest rate, and the process was also easy. I did everything online. I didn’t have to go down in the bank and back and forth signing papers. The communication was quick and smooth as well. I had one guy leading the show and he had another guy helping him after we got it rolling. It was a five week process as far as they were concerned and they did a great job.

Very pleased... Ryan went up and above being helpful and clear throughout the whole process. Even when had problems with realtor on using an out of state mortgage company he helped settle the issue. I will definitely recommend him and his bank!

I was looking for a place. I went through the home search app and HomeDirect is one of the mortgages that came and reached out to me. They ended up being the best company around. And then, I called up under communication and applied. I got the pre-approval done, provided all the information that they requested and it all worked out. The process took about 45 days. It’s very simple. The loan officer knows a lot as well. He's very responsive, personable and straightforward. If I’ve had any questions, anytime that I called, he was able to get back to me right away. I’m kind of a worry-wart and so whenever I send him something out, he made sure that he replied to me right away even if just to tell me that he got what I said, unlike my interactions with other folks who would just wait in silence.

We applied for a mortgage for a new home. The HomeDirect Mortgage agent that helped us was very direct with the information and was very clear about the out-of-pocket cost as we approached for closing. He informed us of all the options and stuff and was very helpful and extremely sharp. The application process was super quick. It was our second time buying a house and it was so simple and straight to the point and there weren’t any hidden fees. It was exactly what it said was going to be and exactly the date it was closed was the day we closed and there were no surprises. Our loan officer was totally on the ball with everything. He went out of his way to make sure that the closing attorney in the state of Georgia had all the information and that they were aware that we weren’t coming for the day of close and that we will be doing things by mail prior. He helped me make sure that was also taking place on time and early.

HomeDirect's rate was good and we got to the process well. The whole process took about 30 days, and the quality of service we received from them was all excellent. We did two homes with them, so we would recommend that others do too.

I worked with Lori in refinancing with HomeDirect Mortgage to reduce my mortgage payments and she was excellent. She was prompt and very honest. The application process took two to three weeks but to get the approval, it didn't take that long and the check-up was less than two weeks. The steps were basic and not different than the normal process. They checked my credit reports and if I wanted 20 years or 30 years because I used to have a 15-year term. They gave me the monthly payment based on the loan that was going to be available to me and the cost of the loan which was different from the initial quotation I was given. Those are the things that sometimes can throw your finances all over the place and the numbers changes last minute which are the things that I didn't appreciate. Also, HomeDirect Mortgage's rate is too high. I could've gotten something better and I made a mistake by not shopping around.

A buddy of mine used Aspen via HomeDirect Mortgage and had great things to say about her. I’ve used National Bank of Kent City in the past and the guy I used before went out of the business. When I called him, he also recommended Aspen. Then I shopped around and HomeDirect Mortgage beat all the rates of a couple of local lenders that I was looking at. So I went with Aspen and she did a really good job. I’ve worked with some lenders in the past who I felt were a little aggressive and not always out for the best interests of the buyer. But Aspen was very easy to work with and I never felt like there was anything dishonest being presented to me. She just shot me straight.

I took a VA loan from HomeDirect Mortgage to purchase a new house. I've worked with them before with my last loan and had a pleasant experience then. They had one of those “Apply here and get 10 different offers” type of deals and they happened to have the lowest rate. Plus, I liked my loan officer that time whom I was able to use again this time. The process was simple because I'm an existing customer. They'd send me updates on my personal income information. I told Steve, my loan officer that I just got offered a new place and I was hoping to buy a home. He asked me to send over a few things to update and within that day, I had a pre-approval. Outside of that, securing a loan was pretty straightforward.

We wanted to get a lower interest rate and we were almost with Quicken Loans but the guy that I had contacted before from HomeDirect called me up one more time at the last minute asking if we were sure that we didn’t want to work with them. So I gave him a chance to see if he would beat what Quicken was offering and he gave me a better offer. I told him to prove it and without telling Quicken, I started the process with HomeDirect. HomeDirect went through within 30 days and did what they promised. Then we dropped Quicken, went with them, and closed the loan within 60 days. The representative was phenomenal and did a really good job. We ended up with the same type of loan we had before, a 30-year fixed, but the rate was almost a point and a half better than what I could get with Quicken. Also, the guy gave us a closing cost that Quicken would not give us. So for people who are looking for a mortgage, get a mortgage from HomeDirect.

I'm a veteran and was doing a refi and went with the VA. HomeDirect Mortgage offered me the best rates and their staff was outstanding. They answered emails and phone calls really well. They were direct and upfront, which is what I like. Other companies told me that to get a certain rate, I'd have to pay money down but Ryan, HomeDirect's rep, got it lower without me having to pay. I also got a lot of the sales pitches that weren't true but Ryan actually followed up and proved to me that they were wrong. He gave an outstanding service and I felt really comfortable working with him.

HomeDirect has a low-interest rate, and I previously had a mortgage with them and the service was good the first time. I filled out an application, filled in the information that I didn't put in the original application then got the mortgage. The application process and the underwriting took about six weeks which is fairly typical for bank-generated mortgages. The mortgage banker was very professional and was prompt in getting back and answering questions. That was one of the factors why I went back to redo the second mortgage with them. But I wish they could offer the same process as some mortgage brokers where you can do all the information online. You can enter it and just upload it from your computer into theirs. It makes the process a lot smoother and easier.

When we were looking to buy a second home, I applied for a VA loan with HomeDirect. I liked their rate and their reviews online. We looked at what mortgage brokers were available, and they came up highest-rated, their rate was very competitive and the terms were very favorable. I emailed them and the loan representative emailed back within a few hours. We did a credit application, and we had a pre-approval within a couple of hours. And then we found a home, made an offer, and worked through the details. Everything got finalized in three weeks. There were no challenges and the process was really easy.

We had just done building a three-car garage with a cheap bedroom next to our house. Then we started to remodel our own home. However, we needed to take money out to finance the project. HomeDirect Mortgage's rep, John, was really helpful and thorough. He emailed me a list of everything I needed and I immediately sent back everything that he needed so the step was really easy. The application and the underwriting process took about a month and a half. It took longer but that was because my work took forever to verify that I work and what my income was. I had to call the corporate office and tell them that they are holding us up and I only have a few more days before we have to redo the process again. Then they immediately got it over to John.

I was looking for a VA loan and HomeDirect Mortgage had the best rate among the companies I was looking at. It was an assumable loan and the terms were excellent. I went online and went through the different lenders and I saw HomeDirect Mortgage so I called and talked with a rep. I was trying to get a feel for him as an individual because he was going to be my contact and it turned out to be very good. The online application process was really simple and the whole process worked out very well. We've also set up an automatic monthly payment online. I was able to get a VA loan on a house so that's locked down like permanent residence and that's comfort.

My wife and I moved from Hawaii to Virginia and we were at the point in our lives where we wanted to buy a house. HomeDirect was recommended by our realtor.There was a lot of paperwork involved, but once I got a loan officer assigned, he provided me the terms of the loan and once the process was done and everything was acknowledged, reviewed and initialed, we sat down with the lawyer and went through everything and signed up the loan. The whole process took a couple of weeks to complete. But by the time I started reviewing paperwork until we're sitting out to signing it, it only took a little while.

We were in the process of moving across the country that time and we needed a house. I had worked with the guy who was a sales rep for HomeDirect Mortgage before and the team was able to do all the stuff we needed to do more or less online and then over the phone. They were all good and the process worked out well. HomeDirect Mortgage helped us get into a house for a thousand faster and I already recommended them to people.

I bought a house. I searched online for mortgages and Dave, HomeDirect's rep, came up with 5-star ratings. I called him directly then he walked me through the process and told me he was going to give me the best deal. He did a great job. There was a guy that I've used for 10 years and another new one, then Dave, and out of the three, Dave beat everybody out because his service was great, he answered questions, and kept me updated as things were progressing. The process took less than 30 days and we had to do it fairly quickly, so he worked really well. The rates were also good and so far, I've recommended HomeDirect to several people.

I got a VA loan from HomeDirect Mortgage to buy a house. I had all the needed paperwork readily available and getting my mortgage was super easy. And it was easier than buying a car. When buying a home in Savannah, by the time you liked a home, it was gone off the market so the process had to be quick. HomeDirect was understanding and we knocked it out pretty fast. The process took three weeks and there were no hiccups on my end or theirs. I liked the interest rate I got with them, and the rep I was dealing with was a really good guy. He went out of his way to get the insurance and to do some research for me. Working with HomeDirect got me a house. And it was all around a good experience.

A whole lot of other people I tried to talk to wouldn't talk to me directly. But Derek from HomeDirect was extremely forthright and we discussed things upfront frankly. He didn't change his mind on things or change the numbers around on me, so it made me feel very comfortable. From the time I started talking with Derek to the time I closed my loan, the process took 5 weeks and it could have gone faster except I had to do some repairs to my house before the appraisal. HomeDirect was exceptional and I was very pleased with the rate and terms. They're very honest and direct as well. The process was extremely well-organized, and I passed this information along through a couple of co-workers. It was a great experience.

I was buying a new home and I chose to apply for a loan at HomeDirect Mortgage because of their agent Dave. I like his personal service. He was intelligent, helpful and responsive. He also kept me in the loop and always had the right answer. He walked me through every step of the application process. I just had to give him the information he asked for and he took care of everything else and I got the 30-year mortgage. I bought a new house and my family is very happy. I would have appreciated a lower rate and a longer term but Dave went above and beyond and I really appreciate everything he did for me. I knew a friend who was buying a house and I recommended them and to use HomeDirect Mortgage.

We moved so we looked for a home mortgage and I saw HomeDirect online. One of their reps called me 15 minutes later and she was the first one who called. We refinanced the home we owned, rented that out, and bought another house. We got two loans and there were lots of paperwork during the application, but our loan officer took care of us and was really good. The whole process took 45 days, which seemed a little long, but it was all right. We got a big loan and a good rate. I was happy with our experience.

When I bought the house 10 years ago, I was at a 4.5% interest rate. I wanted to refinance rather than pay the current interest rate on a higher amount, so I got a fixed VA loan from HomeDirect. I’m a disabled vet and I qualified for a program where the VA gave me $75,000 to have my house handicap equipped. But my house was already specially equipped, so they reimbursed the money and put it against my mortgage. I also got an extra percent off of the interest rate I was paying. I took some equity out and paid some bills off, so it gave me extra money to live on. Also, I had done several online applications in the past and HomeDirect was the easiest one that I ever did. It was wonderful and a fast process which took less than a month. Their customer service rep, Chad, and his assistant were wonderful and they were professional, courteous, stayed in constant contact and took care of everything.

I was really happy with HomeDirect Mortgage. Everything worked out for me. Jordan, the guy who helped me out a lot was fantastic. I got the rate I needed and I got all the numbers to be where I needed them to be. I made them work really hard for it because I'm a big numbers person and Jordan was able to move everything up quickly and effectively. I had a duplicate on my credit and I thought I was going to have to put up some more money than I needed to, but he helped me out in addressing that and we fixed it. We went through the reviewing process really well. It got approved quicker than we thought and we closed on time. I've already referred them a few times.

We bought a new home and HomeDirect Mortgage gave us the better deal. I sent all the papers and the process was very simple and smooth. It was all done online and it only took two days from beginning to end. I worked with one lending officer named David, and he was very good and he called me right away when the rate went up by 0.2%. They changed the contract a little bit because of some situation. Their terms were very good, too, and it's the best anyone could get. I’m very satisfied.

I looked online and saw that HomeDirect Mortgage was offering the lowest interest rate for a refinance so I reached out to them. I thought about it for a week. I had to process because I had a VA loan so I made sure that they knew the VA process. It was a smooth transition and I would recommend them. People could get the best interest rate from them.

We wanted to buy a house and we got a VA loan from HomeDirect Mortgage. They are the most competitive and most responsive among the other lenders. The application process took several emails between me and HomeDirect and their customer service is perfect. I’m quite pleased and I’d recommend HomeDirect to another person looking for a loan. I’d tell them that HomeDirect worked great for me and that they should give them a try but HomeDirect may not be the best.

I already have a mortgage with HomeDirect and they shopped me for a refinance. They asked me to submit paperwork, so I did and I was approved based on the value of my house. Their application process was pretty expedient. Their customer service rep was good. Every time I tried to get a hold of him, I could and if I couldn't, I'd leave a message and he would contact me. I was impressed with his customer service skills. He was on point. HomeDirect Mortgage lowered my payments and I got a better interest rate. I would recommend them to a friend and I would tell them that HomeDirect Mortgage could work for them because they ended up working for me.

I bought a house and I went to Zillow.com and got a reference to HomeDirect. And they had the best offer compared to other lenders so I went with them. HomeDirect was very responsive over email or phone call, and they worked with me really well. Some of the other lender that I was trying to get quotes from was like pulling teeth. HomeDirect was very personable and very easy to get in contact with and get things done. It’s good to know that the loan wasn't going to get sold after I got it. It was going to stay with HomeDirect and they were going to service it also. So I like that. Now that I've got the VA loan, it's nice that I'm still communicating with the same people as far as the servicing goes. Overall, everything was good.

We were relocating and purchasing a new home. I shopped around and HomeDirect had the best rates and they had good reviews. I looked pretty hard, and I have good credit, so they definitely won in that category. I emailed the rep, Kent, first and I submitted the online request, and we spoke within that first day. Kent was very knowledgeable about the VA process itself, especially because we were doing back to back home sale and new home purchase. There were a few hurdles to get through with making sure the closing lined up right and we could transfer funds on time. He spoke with our realtor a few times to help make the process easier for us and if I had any question, I'd give them a call or I'd email, and he would respond within an hour or two generally.

We had recently refinanced with HomeDirect Mortgage and got a great rate so we wanted it back and got a 30-year loan program for our recent relocation. The application process was inherently onerous. There were a lot of documents that needed to be provided but most of the documents when we refinanced our previous property were current enough to be reused and that was another driving factor for us to refinance at the same location. The customer service representatives were excellent and very responsive. If we had a question, we would often have an answer within the hour or by the next business day. I’d definitely use them again. Working with HomeDirect Mortgage allowed us to move in to a new property and the terms of my mortgage were very acceptable. The rates are competitive and the quality of the personnel made the process easier.

We hired a realtor because we were buying a house from San Diego out here in Charleston and HomeDirect Mortgage was their company's primary lender. HomeDirect Mortgage was offered to us through a check down. We used my VA loan but my husband did most of the process. We came out here with the realtor and every time we looked at a house that we like, he would tell us what our monthly payment would look like. He was very nice and we like working with him. I'm on the high and I would definitely refer them, especially the gentleman that we worked with. He was very efficient and he was highly available since it was kind of a rush because we flew out here for a week and we were trying to get everything done. Dealing with the sales company as a whole was frustrating and getting everything remotely was a pain, but HomeDirect sales and the financing went really smoothly.

Over other lenders, I chose HomeDirect Mortgage for their percentage rate. I wanted to buy a new house and they got it for me. They pre-approved over the phone and then gave me the information through email. The entire process took a few weeks and everything went out as expected. Their representatives were really quick, too.

I’ve done a home purchase with HomeDirect before and I had an extremely good experience compared to previous experiences with other companies in the past 10 years. It was fast, it was a good rate, and it was efficient the first time. But the second time, it changed. The first time, my agent Sam was absolutely fantastic. I actually wrote him a long email telling him how great of a customer service it was. But the second time, a lot of numbers were miscalculated many times like the closing cost. But overall, he did a great job. He was very responsive and very supportive when we needed him.

We were looking for a lower interest rate for a refinance and ended up with a VA loan from Home Direct, still within Bank of Oklahoma. I’ve worked with them for about two months now and it’s been good so far. I got an email from a HomeDirect representative and he offered me rates without me even searching for any. The approach he had got me decided on them and he helped me reduce the rate to almost half a point.

The rates of HomeDirect Mortgage were lower than anyone else's. I worked with the mortgage broker and she helped me out. I contacted another person and he got back to me. He was very helpful, explained the cost breakdown and nuisances involved, then I filled out the paperwork. All the questions were answered promptly and we mostly communicated via email, but the rep was available via phone as well. HomeDirect should continue doing what they’re doing.

Jim ** was great but HomeDirect needs to join the 21st century and have an electronic or paperless option so I don't receive monthly statements every month in the mail. Once they take care of that I will be satisfied.

The reps from HomeDirect Mortgage were knowledgeable about the different programs and I ended up with a VA loan for my home purchase. The process went smoothly and we got a good mortgage. The experience was fantastic and I would refer them.

HomeDirect Mortgage had a good rate and low-cost fees, and they answered all my questions. The whole loan process took 30 days, and it was straightforward, easy, and the results kind of worked and everything that the rep said happened. The representative was honest and he asked good questions. I'd tell others that if they want to get a good deal, they should use HomeDirect.

I got an email when I was looking to purchase a new house. I researched several companies and HomeDirect was one of them. I went with their VA program and it was hard to beat, their package was phenomenal and the service was incredible. I went over the limit and that helped me out. I had to get phenomenal amounts of paperwork together as the new regulations made it very tough. Every major deposit I had in my checking account or withdrawal had to be accounted for, which included car loans. It was pretty intense with the paperwork, and they could have given up. But they hung with me and we got it taken care of. It worked out great and it’s the reason why I used them for my refinance.

We did a refinance with HomeDirect Mortgage. It was a better deal that my husband has found. The rate was definitely good for him. They were also very accessible to what my husband was wanting to do and everything went smoothly. I would definitely recommend them to a friend.

I was in the ARM loan and I wanted my mortgage to be fixed. So, I talked to around 20 different mortgage companies and listened to what they had to say. When I asked HomeDirect one question, they told me the answer right upfront. I told them what I expected, that I had seven years paid on my mortgage, and when I change over to the new one, I wanted to pay where I left off and not another 30 years. I felt good about talking to them and they did a very good job. If they didn’t know the answer to my questions, they would call me back and give me the answer. My mortgage went up but that was because of an insurance program that was way high and I couldn’t get it changed in time. I was very satisfied with my experience.

I was in a home already and I had a contract on it because I had put it up for sale and I was looking for a good rate to find another home. It was the house that we are in. We bought it new and have been in it for five years and it was too large for me and my wife, just two people and it was 100 square feet. It’s expensive to maintain and keep it up like it should be. I went online to try to see what I could find what was going on in the finance world and interest rates and inputs I could get. I ended up with HomeDirect Mortgage and it’s been good.

I was wanting to refi and take some money out. I had refinanced with HomeDirect once before and was happy with them so I went with them again. When I had it the first time, I liked Milo, the guy that I was talking to. He was helpful, courteous and not pushy at all. I liked the quality of service that I had received. During the loan process, they filled out most of the paperwork for me and I just gave them the basic information. HomeDirect Mortgage is definitely somebody to go to.

I was refinancing and HomeDirect Mortgage had better closing cost. I called them up, started the process and got the mortgage. I had the normal delay for the VA but other than that it’s just – Boom! Bam! Boom! There’s only one part that was less to be desired and that was the period between approval and payout. They didn’t bother to tell me that there was a three-day waiting period for the funds to be released and then another four-day waiting period for the funds to be dispersed. Other than that portion, everything else was fine.

I was buying a new house and HomeDirect Mortgage rates were good at that point in time. I was going through a VA loan and I had to get some documentation. But Dave, my rep, was very good. He highlighted what I needed to get and where I have to go to get the information because I didn’t have that readily available. I had to go back to the US Army to pull a documentation back out from storage. But he walked me through all that and he was very thorough in what he did. He followed through with things and contacted me when he was supposed to. If I had any questions, I call them and they researched the answers. I recommended them to my sister-in-law, but because they’re trying to lock in rates within 60 days, she’s out too far right now.

I had a VA loan with HomeDirect Mortgage. Everything was good but I had a hard time getting on the website so I've been calling in making the payments. I can never remember my loan number so it's a pain to keep getting my username and password. It was a long process. Their rep was good but they keep forgetting that I was deployed so that's what took it longer. They'd want me to sign stuff but it'd take me longer than usual to sign it. However, they got it taken care of. It has been a decent experience.

I’ve used HomeDirect Mortgage in the past and I liked their service. I used the same guy that I’d used the last time I bought a house. I simply shot him an e-mail, told him what I needed and he lined everything up for me. I got a normal 30-year locked-in loan for a new home. Their process was easy. I had terrific interactions with the rep and he always got right back to me. We were both from Kansas City area and it felt like I was talking to a buddy that I grew up with. Also, they made up for some problems on the title company's side. They caught problems and helped fix it. HomeDirect Mortgage has put me in two houses and I've recommended them to a couple of different people.

I was going through community mortgage earlier for a home that we purchased in Kansas City area. The gentleman, Rich, who I dealt with at community mortgage left and somebody with community mortgage recommended HomeDirect. I purchased a new home in Alabama so I applied for their conventional loan program. The gentleman, who helped me through the process, established communications early on and he sent me some emails. He called and introduced himself to me at first. He wanted to know a little about what I was applying for and I told him it was a new home construction. He verbally walked me through the process over the phone. He followed that up with some emails that provided a list of documents that he would need initially to get the process going so I supplied those and that started the preapproval process. 

I wanted my own place. I had a VA loan from HomeDirect for a new home. I had read some good reviews about them. It was them or American VA loans. But I ended up going with HomeDirect for the better rate. The loan process was easy and it was smooth. I filled out an application, then they asked for some information and then I gave it to them. They gave me a pre-approval and then I found a house. Then I gave that pre-approval to the escrow agent and they wrote a contract with the sellers. The process took about two months. Anytime I had a question about anything or when the rep needed me to do any paperwork, when I had it done I just send it to him. It was smooth. He was quick with the responses and answering back questions. I would give my friends the agent that helped me, name and phone number, and tell them that it’s a good choice if you’re in the market for a house.

I bought a new house and HomeDirect had the lowest mortgage cost. Overall, the process was good and I was satisfied, except for some information I had to provide in multiple ways, which were redundant and a waste of time. The rep, Jeff, was very accommodating and our interaction was very good. I was able to communicate directly whenever I needed, even on the weekends, and he was very knowledgeable. The hard part was believing he can offer the package and he did, so he was able to walk me through that. In terms of understanding what the offer really is, HomeDirect has the ability to service across multiple states, which is a big deal, and they are responsive when most things are remote these days. I already recommended HomeDirect to other people.

I was buying a house and I needed a way to pay for it. Our realtor and some friends at the realtor office recommended HomeDirect to us. My process was a little different than most people but it was fine. They worked with us and we got it done. From Alaska, we came down to Oklahoma and chose the house we wanted. The whole process was done remotely and mostly via e-mail. At the end, there were a hundred pages that we had to sign then we faxed them and it went well. That was not the first time I’ve done it that way, but that’s just the way it had to be because I lived in Alaska.

HomeDirect Mortgage has treated me well. I went to a broker and he recommended them. We refinanced with them and it went fine. They corresponded and had a notary come to our house and did the mortgage, which I liked. I spoke to their customer service one time about something I was concerned about but could be rectified. Everything is good.

We’re moving to an area with low housing cost and our real estate agent suggested HomeDirect Mortgage. We got a VA loan and their loan officer answered every question that I had and got back to us as soon as he could with answers. He was very on top of the game and he allowed us to call anytime. It was a good experience overall.

My experience with HomeDirect Mortgage has been awesome. I was purchasing a new home and Kerry was a very good person to work with. I've also worked with him at a previous mortgage company. When he says he'll do something, he'll do it. And he'll do beyond everybody else. It took him five months to get me my first mortgage and he stood with me every bit of the way. Also, everything I needed was thought of. Everything that was needed to be done that I didn't have any earthly idea how to do was done. Right now, I'm in a nice home with six acres, and I've already created a really big garden. HomeDirect would be a good place to work with as long as you're using Kerry.

We refinanced and the processing with HomeDirect Mortgage was pretty simple. We did all the correspondence through email. We've no issues with them and I'm happy.

We’ve used our lender with HomeDirect three times now and we were refinancing. Their rep was very informative and he worked with us the best that he could and never left us in the dark. When we had questions, he answered them, and if he couldn’t answer something, he found the answer for us. I like how he kept us updated and that I never had to call him for answers. It was an awesome experience working with him. We got a lower payment when we refinanced but it hasn’t been any lower and we’d want it even lower. I’ve referred HomeDirect to a lot of people.

We were moving to a new location. And we got a conventional loan from HomeDirect Mortgage for a new home purchase. The head mortgage guy from HomeDirect, Brandon, who we ended up using was not pushy. He and his assistant, Steven, were super active and responsive to phone calls and emails. When I call them, they either call me back on the same day or send me an email with the response if I had a question. It was a really good experience. HomeDirect's rates were also better than the most recent one we were going to use, and everything was as advertised.

I got a call from HomeDirect Mortgage after I had an inquiry about them. The agent I talked to asked me what I was looking for. I told him I was trying to take cash out with a VA loan, lower my payment and get a lower interest rate. And right off the bat, he told me that he can help me with that. He then sent me all the stuff that was requested, such as pay stubs for myself and my wife, information on my service, and then from the VA. I got the termite inspection and a few other little minor obstacles but it was really easy to get through. I took all that in and a month later, they came back with an approval and everything was done. The agent told me that my payment was going to be $50 cheaper, but it ended up being $200 cheaper, which exceeded my expectations. I was very surprised that it turned out the way it did so I'm very satisfied. The loan allowed me to pay off my other debts.

I got a regular 30-year loan from HomeDirect Mortgage and they seemed nice to work with. I applied and they checked my credit score. Then someone was assigned to my case and I worked with him. He was nice and helpful. Plus, he replied to all my requests fairly quickly. I was impressed. The service quality was great, and I have no complaints at all.

HomeDirect Mortgage had the lowest rates for the VA loan I was applying for in order to buy a house. I left a note on their website and somebody called me within a few hours of submitting some additional information. My mortgage officer provided me with all the paperwork that I needed and walked me through everything. Plus, she gave me her personal cell number and was really easy to get in touch with. I could contact her even on weekends or late at night. She was very responsive to my phone calls.

A HomeDirect Mortgage rep called me and asked me to refinance. I always get a bunch of letters and calls asking if I wanted to refinance. It seems like scam considering I already had a loan with them with a decent interest rate. So I talked to the rep and asked him why their company was calling me to refinance and he basically told me because he wanted me to stay. So he gave me a bunch of options and advised me what was going to do what, which ones were useful, and with those options, I chose one and ended up working out better on my behalf. He was just very flexible and accommodating. It didn’t seem like he was trying to hold anything back and has gotten me through most of the stuff without any issue.

HomeDirect Mortgage was recommended to us by a good friend. We got a VA loan and the loan process was very easy. We gathered a few documents and filled out a form. From start to when we went to closing, the whole process took two months. But that's because we picked when we wanted to close and we could have closed earlier. The HomeDirect rep was honest and straightforward. I was impressed by the speed in which he gave us an answer and his honesty. He was very well-informed but I thought he was a little gruff with a couple of people in the loan process. But I'm not a sensitive person, so it was easy for me to handle. I got a house that I wanted and I would recommend HomeDirect. We would use them again.

I applied a loan for a new home from HomeDirect Mortgage. The loan process was seamless and it was easy. Their staff was experienced and did a good job. They required standard income verification and documents. They also gave me a few different options for loans and made their recommendation of what they felt was best for me. The underwriter requested additional documentation then we got the close. It was a good experience.

I’ve moved because of my company quite a few times and I’ve been through buying quite a few homes. This was the third time I’ve used HomeDirect Mortgage, and from the experience with the first two times, I didn’t even check a different lender this time. The process was pretty easy. HomeDirect had to verify the job status, income and the use of VA loans—the typical steps. The individual who I was working with is what made the difference. As I was looking for my home, I was always playing around and checking the day’s current rates. I would ask, "If I purchase this home at this price, can you shoot me out some examples of what the cost would be, the fees, etcetera?" He was extremely knowledgeable and very timely in responses and that made the process a lot easier.

HomeDirect's loan process was wonderful and easy. You can do it directly from home through your computer any time of the day or night. It's cool and I'm very satisfied. Also, their people were good, friendly, knowledgeable, truthful and responded to questions in a timely fashion. We’d certainly recommend them.

I am getting married and we purchased a new home. We applied for a VA loan from HomeDirect because they were the cheapest. We worked with Josh, who was very helpful and was willing to take our calls after hours. Before we submitted our paperwork, he walked us through each section. He was very patient and explained what we didn't understand. It was a good experience and we were very happy working with him. We're very happy with HomeDirect.

I am updating my review. Home Direct Mortgage did send my $450 after 5 months. Thank You. Other than trying to get reimbursed, it was a great experience working with JIM **, he is a great guy and really worked hard to try and get me the best rate and never pushed or rushed us in the process.

The mortgage process was quick, accurate, very effective and low stress. The provider was friendly and knew the process very well. I would use this same provider again if the occasion arose. I felt very safe in the way the business was conducted and carried out in a private and secure manner.

I went with HomeDirect Mortgage mainly because the gentleman I spoke to was knowledgeable. He was great that’s why I kept talking to him. Everything was done over the phone until I had to sign papers. The streamline refinancing lowered my monthly payment. HomeDirect is great and things are going as planned.

One of my friends referred me to HomeDirect and they were giving the best interest rates. I applied for a mortgage with them to buy a house and their loan process was very easy. There were not too many steps involved and it took us four weeks to complete it. David, one of their consultants, helped me. Despite his personal commitments, he was on top of his things. He walked me through the entire process and I trusted him with everything. He asked me about some personal documents and some creditors we could recheck. After that, the 30-year loan program was approved and they have enabled online payments. My experience with them has been very effective. They have a very knowledgeable and simple process. I'll recommend HomeDirect.

Getting the loan was the easy part, great staff, great service, BUT, the maintenance of the escrow account I have an issue that has NOT been resolved. Each year your escrow account is made of taxes and insurance. If your escrow account is already above the required balance for the year why I am I still paying into my escrow account? Can someone please address this issue and give me the right answer, so we can correct the issue?

The market was doing really well, so I figured I'd take advantage of equity in the house. I refinanced for the 100% value with the VA loan. The loan process with HomeDirect was very easy. I worked with Brian and there were no problems at all. The experience was pretty smooth. I had to provide the paystubs for myself and my wife, W-2's, and the Verification of Employment forms. As far as the forms went, there was a few VA things that they required wet signatures on. I had to sign here, stand back in, and send back to them. It wasn't very long though. Probably the most lengthy part for me was just printing out papers that I had to send to them. Overall, the time spent on my time digging that up, sending it to them, and being done with it was no more than an hour.

My wife and I are both retired and it was time for us to move out of a major congested area into a nice quiet one. We wanted to buy a 20-year-old house and I didn't realize it was open season on me. Thirty-five people were calling me and HomeDirect Mortgage was one of the first people who called. A month later, it was a terrible deal such that people were still calling and wanting me to take a loan with them. But I'm so happy that I went with HomeDirect because I wanted a company to stay in the area and they’re both in Tulsa and Kansas. Also, the people I worked with were very nice and fantastic. They asked for something and we made sure that we promptly got that sent off to them so the whole process went very well. My wife and I both have really high credit scores and we have very little debt so there's no problem at all qualifying for us to buy us our home.

I was buying a new house and my friend referred me to HomeDirect Mortgage. I got a 30-year fixed loan from them and I'm happy with the process. I contacted my loan officer, Steve, and he took care of the application from that on hand. Everything was easy and smooth. We mostly communicated by email and sometimes through phone calls. He was always available. Whenever I call him or ask him a question he would respond in just less than an hour. He was experienced and knowledgeable as well. He was so confident that it made me not to worry about anything. HomeDirect Mortgage made a pretty big impact in my life. I’m in debt for almost half a million dollars but I have a house. I'm totally satisfied and I would recommend this company.

We were relocating to Plano, Texas and HomeDirect Mortgage had the best rate so we got a 30-year home loan from them. I got a pre-approval and then closed a new home really quick. Their reps were very informative and very friendly. They discussed any question that I had and their process was very easy. Their rep really wanted to help and cared about giving me the best possible outcome. The entire experience was excellent and very satisfying. HomeDirect has made my life very easy. I’m going to refinance my other house with them, too and I'll definitely tell a friend to use them for any loan.

I wanted to refinance my home because it was at 6.25% and got a Veterans Affairs Loan from HomeDirect Mortgage because they had the lowest rate. The loan process was a fine experience. I was online then I talked to a guy on the phone a couple of times and we had to do the home inspection. It was easier than when I first got my first loan from the bank where I worked at. The rep I dealt with was really nice. He answered all my questions and followed up in a timely manner. He came to us to sign the papers, which was convenient. Doing business with them saved me a ton of money and I’m going to pay off my house sooner. I had an excellent experience with them and I would pick them again.

We had a PMI and the people that did that loan with us told me to pay down a little bit and then check in a couple of years and see if we could get that PMI lowered. I was doing that and I was curious if I was going to be able to get that PMI lowered so I went to LendingTree.com, plugged in information and I heard back from HomeDirect immediately. I heard back from two other banks but they were a little slower.

For our first home, we availed of a VA loan from HomeDirect Mortgage. The process was super easy and I learned a lot. Their reps were knowledgeable and friendly. I worked with Brandon and he was absolutely amazing and was on point. Every time I call, he always answers or returns my call. Plus, the rate is really good. We’re able to buy our first home and add on to our first home. They’ve been absolutely wonderful and I would definitely recommend them to friends.

I went through a mortgage service online for my new home and about 10 different companies responded. HomeDirect was one of the first ones. I talked to them then I talked to Quicken Loans or one of the others and I liked the answers that HomeDirect gave me. They specialized in VA loans, which was what I was interested in and the person I spoke to was easy to work with. He answered all my questions and walked me through the process. I'd recommend HomeDirect, especially to anybody with a VA eligibility.

We're in an adjustable-rate mortgage. We were looking at interest rates and I thought it'd be a good time to get a fixed-rate. I submitted a request and Kent from HomeDirect was very prompt and answered all my questions quickly. Working with them has been very seamless. Once I finished all of our closing documents and the loan got funded, I set up an online automatic payments process. The whole experience was easy and convenient. They're fast, competitive with current mortgage rates and very easy to work with.