BOK Financial Mortgage Reviews

I used HomeDirect in the past and they were easy to work with. I already had a relationship with Dave, who was the guy that helped me so I just reached out to him and got rates. Their rate was competitive. I have recommended them to family and friends and I have a cousin that used them. They're some of the best mortgage company are out there.

I used HomeDirect the last time I bought a house and the process was painless. There was a lot of paperwork involved but most of the difficulty in this process didn't come from getting the mortgage but from looking at the property and finding one that works. The rate was also excellent and that was why I went with them last time and why I went with them again. And I would go with them again. There's no surprises in the process.

We looked into getting a mortgage for a new purchase, and we went with HomeDirect because of their interest rate. Everything went pretty smoothly. The online application process was fine. It was the typical sending in the documentation for validating finances. The whole process took about three weeks, and things were through the lender who was running the account. I was also happy with the rate I got. It was a good experience overall.

HomeDirect had competitive rates and the online application process was efficient ad tailored to a quick process that I could get my refinance done as quickly as possible. Jessie, the rep, did a good job and I was very pleased with him. He was very professional and responsive after-hours. There was one little hiccup but I wasn't expecting perfection. We were going through a lot of different options and there was some confusion but in the end, he was the right guy for me. He understood my situation well and what I was trying to do. We got to where I wanted to get to.

We were buying a new home and we turned to HomeDirect for a mortgage after doing a research online. They had good reviews and the best rate as well. I contacted them online and they responded quickly. I filled out their online application and within a day, they responded by saying that I was pre-approved for something and the process started. The application was quick and then the underwriting, the entire starting to closing of the loan, took around two months. Kyle, my rep, communicated well and was responsive. I worked with him throughout the whole process and he gave me updates, although having an online way to track it would have been helpful. All in all, HomeDirect did a good job. We got into the home that we wanted to by working with them.

The whole experience that I had with HomeDirect Mortgage was good. HomeDirect's online application process was quick. Also, I liked the rates and David, their associate that I worked with. I liked his overall knowledge and upfront-ness. He was very personable and helpful too. There were a couple of times when he updated me after hours.

We worked with Dave and his assistant Steven when we applied for a mortgage with HomeDirect for a new-to-us home. The process could never be fast though because it was a VA. It was complicated and frustrating but that was the government. But also because it was a VA, we were happy with the rate. We went with the Bank of Oklahoma because they were able to give us the best rate. The mortgage is a 30-year and below 4%. Who can beat that?

I was trying to check the rates with different lenders for a new home purchase and then I started getting all the emails and calls from different places. I went with a couple and went through the process to see what they could give me. My initial choice was someone else but I started talking to the HomeDirect agent and I really liked him. Also, the no-fee thing was good. The guy I dealt with was extremely helpful and a straight shooter. He was also very honest and very quick to get back to me.

I got a VA loan from HomeDirect Mortgage for a new home purchase. I shopped around and HomeDirect by far has the lowest rate I saw or even heard about. And their mortgage process was streamlined. Correspondence was mostly over the phone and through email. They also had a secure website to send documents through. We were done with everything that we needed to have at the 30-day mark and we were just waiting the last couple of weeks. It was the best process possible. Ryan, their rep was completely helpful. He worked with me and answered back immediately almost every single time I had a question. He definitely made sure that I had all the documents that I needed and was very responsive throughout the entire process. He made the process extremely easy for me.

My friend used HomeDirect and I heard that he had a good experience and they had extremely competitive rates. I also had a good experience with them overall, but at times, I felt like I was in the dark regarding the status of where we are in the process. Most people pursuing home mortgages don’t really have a great understanding of all the steps of the process and it would have been helpful to be mentored or advised a little bit better along the way. The application and underwriting process were fairly swift. The long pole in the tent was the appraisal process, which took about two weeks.

I was in the market for a refinancing so I could take some of my money that I've accrued and as I went online checking a bunch of the lenders, I found that HomeDirect had an outstanding reputation. Kerry, the guy I worked with at HomeDirect, was one of a number of people that called me and aside from the fact that I’d already done my homework, I liked what he had to say so we went on from there. I was told I could call anytime and I did, and Kerry was always available to talk to me. If I had any questions, he’d answer it right away.

HomeDirect offered me a really good rate and was easy to work with so I got an FHA loan from them for a new home purchase. Their rep was really good at communicating, keeping us up-to-date, and explaining everything very thoroughly. I was very comfortable working with him. I provided all the financial documents and the entire processing took about 30 days, which was fairly quick. We’re happy with terms of the mortgage that we got. I would definitely recommend them.

I got a VA loan for a new home from HomeDirect. This was my second home loan which was much better than the first. HomeDirect's rate was lower and it was very easy to work with their representative. He was very straightforward and helpful all the way through. The process took under a month and overall, I was happy with the service.

Applying for a mortgage was our way so we could get a new house. We've used HomeDirect with our last house and this time when we decided we were gonna buy a house, we reached out to different lenders including the same contacts I've worked with HomeDirect. Since we had a very good experience the last time we used them and they have a very competitive rate, we went with them again. The application and underwriting process took about a month. However, there was a miscommunication at the very end between the lender and the title company wherein there was a document that was missing. But other than that, working with HomeDirect made our home buying process very smooth.

I had high interest rates and I needed lower interest rates. I have several rentals and a primary residence, and I refinanced with HomeDirect because I checked on cheapest prices. Lori, the girl who helped me out, was very good. I'd recommend her to anybody. I did the application online, but she did most of everything. We did a lot of talking over the phone, and everything she promised, she came through with. It took a little bit of time because things were changing, but everything worked out perfectly fine. The rates and terms were good too. I checked about six different places and had people, including the mortgage people that had my loan, sending me all the closing documents, but they couldn't compete with what Lori did. Overall, it's been good working with HomeDirect.

I bought a new house and was recommended with HomeDirect for a mortgage. I applied for a loan over the phone and everything was ready within about 40 days. I interacted with Dave the whole time. Everything was easy with him and he was always responsive and quick. The rates and terms that I received were the best that I could find too. I've recommended HomeDirect to at least two guys and they've gone through them.

I got a loan from HomeDirect Mortgage for a new home purchase. The application process was fine and I had no problems with it but the underwriting was a trainwreck! Their underwriters were so nitpicky and uncommunicative and refused to talk to me directly, instead they went through the people that were cut out that I couldn't figure out what information they needed to satisfy them. It drove me batty! The underwriters need to talk to the borrowers if they have concerns about some of the information that has been submitted. The problem was that we have a complex tax return. When they asked to see it, we sent it in. And then they got hung up on some K-1 payments from a company that hasn't existed for three years. They were also looking at our tax return from 2015 and were trying to figure out some kind of issue that they had with it, when it had no bearing whatsoever on our building, to repay a loan in 2018.

I'm a military so I looked on to USAA and several sites as well. HomeDirect Mortgage's rates weren't the lowest but their service was the best so I got a VA loan from them to buy a house. The application and underwriting process took 30 days. I dealt with Dirk and Erik, and they were both extremely helpful and on the ball. HomeDirect was helpful in locking in my rates as quickly as possible. And they stood by that lock even though rates went up by a full point a day later. I'd recommend HomeDirect to anybody and I'm very happy doing business with them.

Seth was recommended by a realtor for my new home purchase. I was impressed with his ability to be competitive with the interest rate. HomeDirect Mortgage's application process seemed pretty seamless and the initial approval took less than a week. Seth preferred that I send the documents directly to him instead of uploading the documents to their website. It seemed that the website didn't need to be there. I'd get updates from the website which were helpful but I got a lot more emails and it started to feel spammy. Though it wasn't bothersome and I would definitely come through HomeDirect again.

I looked into getting the mortgage to buy a house and I got a 30-year VA loan from HomeDirect Mortgage. I had another lender lined up but they weren't able to give us the terms that HomeDirect was able to give. The mortgage process went well, and the application and underwriting process took 24 days. The rate and the terms I got were fantastic. HomeDirect Mortgage was easy to work with, had good rates and I really liked working with Matt.

After I did a lot of comparisons and spoke with other lenders and different agencies, HomeDirect had the best interest rate on the market. They also had a very simple mortgage process. My POC representative, Julie, was awesome. She answered any and all questions I had in a reasonable time when I asked them via email or through the telephone. Their staff was great and very knowledgeable. Being a first-time home buyer, everything went smooth, easy and pretty good. It was self-explanatory, or if not, it was explained to me.

I've had a really good experience with HomeDirect in general. They have incredible rates and they don't charge lender fees. They also hold lien notes and then I forward that, making a payment to a different location. I'm a real estate broker and I work with Brian, and I send him a lot of my clients since he does a great job. He's also very people-friendly. Getting a mortgage went very well. At the end, there were a couple of things that the attorney did that was a little bit of a pain in the butt, but it’s normal jumping through hoops. There were also a lot of delays on the seller’s end, but it wasn’t too bad.

I was buying a house and I used a VA loan with HomeDirect. I’ve used HomeDirect before and the loan process was the same as we always do -- provide paperwork, bank statements and the credit report. The application and underwriting process went pretty well.

HomeDirect was able to lock in the lowest rate that I could find so I got a VA loan from them for a new home purchase. The application process was simple since I'm familiar with doing mortgages. Erik, the loan officer who helped me, did a good job and knew how to get stuff done. He was on the ball and we got the processing done in less than 30 days which was pretty fast for a VA. They have their own VA underwriters which makes it a lot quicker than having the mortgage company send it over to a different VA underwriter to deal with it. Also, the terms that I got were good. I would recommend HomeDirect. In fact, I've already given Erik’s name to several people.

I retired from the military and got a new job. I moved to a new area and a couple of mortgage companies called me back quickly which included HomeDirect and I was convinced since I liked working with their rep, Dirk. He was attentive without being too pushy and responsive without bothering me constantly. He gave me enough room to decide and did a good job of walking the line of providing timely and adequate information without overwhelming me with multiple marketing calls and pestering me. There were a couple of pieces of paperwork that kinda got lost in email towards the end of it so when I went with the bank appraisal, I had to ask him twice to send that to me. He was very apologetic and it could have been my mistake due to there's a lot of emails going back and forth but it was all good.

I applied for a 30-year fixed VA loan from HomeDirect Mortgage for a new home. The rate and terms were good which made me decide to go with them. However, the VA's appraisal process was a pain. It took a while till I got the final mortgage approval and there were seemingly infinite numbers of papers to sign. But it makes sense for such a huge purchase. The entire process took about two months. I work with two people at HomeDirect and I don’t exactly know the delineation between each as far as who was doing what so it was a little confusing dealing with them. They need to have clear communication about the distinct roles and who does what. Nevertheless, they were very nice and very patient. It’s my first time buying a house, so I appreciated their help and demeanor through everything.

Our son and daughter-in-law live in Hillsboro, Oregon and we decided to try to live closer to them and our grandchildren. HomeDirect does not charge originating fees and we like working with a company that does that. We did the application for the VA loan on the phone, through email and text communication, and it was faster talking with the rep than doing it online. We have worked with Aspen, their rep, in three other mortgages. I've worked with some other people and I would not work with anyone else but her. We even followed her from one company to this one that she's in because she was so prompt and efficient. She was knowledgeable, very professional and patient with us. We took a lot of her time and she didn’t seem to show any agitation. She didn’t waste time and she got back with us right away if we had any questions. When was gone a week or more, she had an assistant that was on top of things with us.

I retired from the military so we were moving and we wanted to finally buy a home instead of live in safe housing or rent a house wherever we moved to. I shopped around and interviewed lenders and loan officers then I narrowed it down to two. When it came time to put an offering, one guy was on vacation and Ronald from HomeDirect was there and ready to go. We worked well together so I went with him.

Working with HomeDirect has helped us move into a home that we really like in a nice neighborhood in the time we wanna be in, so we're happy with it. We got a great rep named Julie. She was super responsive and on top of everything. The process went super smooth and we closed really quickly. It was our first home and Julie walked us through everything. The only thing that was not super awesome was when she said she would match the rate in another company, but they weren't able to do it in the end.

I looked into a mortgage because I was buying a house. I had a bad experience with Quicken Loans, and so I started looking for reviews on different mortgage companies and I found HomeDirect. I called them and they requested a lot of information, which I provided. And then, I went through their approval process and was approved. The documents were all waiting on me at my closing attorney’s law office, and it went as smoothly as could be.

We got a traditional fixed rate 30-year mortgage from HomeDirect Mortgage for a new home purchase. Ryan has been my loan officer for my last home purchase and then I refinanced on that home. He's someone who I really trust to the extent that I took a slightly worst deal to finance with him. But it was worth it to know who I'm dealing with and that he was being upfront. He acted like a personal loan concierge. He gave me information about not only the offers from him but from other companies and really breaking them down and helping me understand them without pressuring me. He was very honest and forthright. If I had a random question like I couldn’t log in to the portal or when HomeDirect switched over, Ryan was in my email. And Instead of having to call the customer service, he handled the conversing for me and that extra mile of making things simple for me is really what makes HomeDirect stand out.

HomeDirect Mortgage was located near where I had worked. Then I found out that they could do my mortgage from Kansas all the way to Florida and I would have somebody close, and that made me feel really good. I felt so confident that I went with them. Also, there wasn't any origination fee. The reps that I worked with, Ryan and his assistant, Erik, were great and they kept me informed all the way. If I had a question, they handled it. I got answers when I emailed them and I got a response right away when I got on the phone.

I was moving and HomeDirect offered me the best interest rate. I got a VA loan from them and applying for it was easier than I thought it would be. The paperwork was straightforward and a lot of it was waiting around and dealing with the realtor than the lender for any changes and whatnot to the contract for the house. The lending process took about 45 days and during this time, their rep was pretty much available when I called and he always kept me informed which made the whole thing easy. He was very knowledgeable so I didn’t have any problems with him.

I've used HomeDirect in the past and had a good experience. They respond quickly and are easy to work with. I ended up going with their 5% down central mortgage for a newly purchased home. I filled out a pre-approval request and then from there, I communicated with my mortgage broker. It's just as simple as sending the requested documents to him. The application took about 15 minutes, but the underwriting was delayed by me. It was ready to go in a couple of weeks. HomeDirect helped us get our loan closed very quickly on a Friday to get it recorded anywhere I'd move in. They're excellent. And I'd recommend them to people.

We were getting a new house and ended up going for a 30-year VA loan through HomeDirect. When obtaining the loan, I requested their rate and then I spoke to a mortgage broker. The application and underwriting process was convenient. I needed to get some paperwork and so it took a longer time. But I was very pleased with the whole process and the two gals that worked with us were very helpful.

I was buying a house and used HomeDirect for mortgage since they gave me the best rate for the VA and the amount that I needed. The application process was pretty simple and easy. I worked mainly with two people, one of them was Dirk and he was wonderful. He's a consistent wordsmith, but there were other people in the organization that called my boss multiple times for employment verification. It was a little bit annoying. I had to mention it to Dirk and he got it taken care of.

I wanted to buy a house so I turned to HomeDirect and ended up going with a VA loan. The application process was easy. I did all the basic stuff to get the mortgage; gave proof of employment and how much I make as well as past work history. There were lots of little issues with the VA but HomeDirect helped me with it. I had Chad working with me and he always kept me up-to-date, gave me calls whenever anything was changed, and then made sure I understood the process. I was very comfortable with him and overall, HomeDirect was good. They work with you.

The loan specialist was very personal, responsible and thorough and made the application process very easy and comfortable. He always followed up and responded to inquiries right away. This is a very professional and end-user friendly company! I would highly recommend to anyone seeking a new or refinanced loan.

We went to a few mortgage companies when purchasing our home and went with Home Direct as Richard ** was very quick and easy to work with. He did exactly what he said he could do and was always on top of things.

We had a contract to buy in November, and the seller didn’t want to close until the end of March, so we couldn’t lock until 30 days before. I tried to do it 45 days before, and I had been like at least a quarter point less. And for whatever reason, I couldn’t do that. But I'd refer HomeDirect Mortgage.

I was looking to invest and I wanted to use a bit more leverage, so I was looking for a loan for a rental property. I looked around and most of the companies were not that responsive or the interest rates were higher. I’ve always used Bank of Oklahoma. But my property manager advised me to go to HomeDirect Mortgage. My direct contact was Seth and we worked fast in gathering all the documents, closing, and having the pre-approval letter. He mostly asked me all the information for the mortgage then, we did all the preparation. The process took a month and everything worked out fine. I found myself working with him very well. The rates, which was 0.25% less than the offer that I received, were fine. Considering that was for an investment property, I was very satisfied. I’m thinking of getting another loan for another investment for another rental property in a couple of months and I will proceed with Seth.

We needed to pay back a debt to our children regarding the basement refinishing and we wanted to get the money to them so they could refinish their own house, so we looked into getting a loan. We got a speedy response from HomeDirect and the people there were very polite. The reps were very friendly and answered our questions. Whenever I had questions, I could send them an email request and it was taken care of on the same day. The message went through quickly and they answered very thoroughly and in a timely manner. But there was one incident where the process wasn't quite clear and we were a little unsure about sending information or talking to someone on the phone regarding our checking account number. But that matter was resolved the next day when I sent in an inquiry.

My agent referred me to HomeDirect Mortgage and it was for a new home purchase. The process of obtaining the mortgage was easy and went well. The loan officer who took care of my loan asked for some information and documents. He was very accessible so I could text him and when I emailed him, he replied really fast. Also, when I asked him if I can make a down payment of a certain amount, he costimated it fast and I got the information right there. I've never met anyone that was as fast as that. Then, within two months, the application and the underwriting process was done and it was really good. Furthermore, I liked the interest rate. The loan officer was honest about what is out there and he matched whatever the interest rate was. When a lender was giving a higher rate, he gave me a higher rate too and he explained that it was where the market was at.

I talked to a couple of different lenders and I liked the HomeDirect Mortgage person I talked to. The interaction seemed good and the application process was straightforward. Everything went well, and it was an easy refi. The rates and the terms of the mortgage were good and quite fair. Working with HomeDirect was a little better than it was with the other lender.

We wanted to buy a house so we looked into applying for a reverse mortgage. Over other lenders, HomeDirect’s rates were the best available and the representative was very available and helpful. His name was Ryan. Ryan went above and beyond to make the process make sense to a new home buyer. He also went out of his way to explain and took a lot of time to educate us on the process overall before we even committed to going with them. And throughout the process, he was very on the ball with paperwork and deadlines and communication. It was a very professional process.

We bought a house and turned to HomeDirect for mortgage primarily due to their rate. Also, Dick, the mortgage guy, was on his game. We had a tight timeline and he was very confident he could make it. And so, we went for it given their commitment to make the date we had. We filed the paperwork and then within a couple of weeks, we were done with the application. And then we went to escrow which was another two weeks. We closed in less than 24 days; it was really fast. And we didn’t have to do much. We gave Dick the information and he came back with it. He was extremely responsive and got back to us on our concerns within hours, right in the same day. There was a secure transport of information, which made me comfortable. In the three mortgages I've now done, it was the least painful one.

I found HomeDirect at that ridiculous LendingTree deal. Mark, HomeDirect's rep, just happened to catch me at the right time but everybody else didn't. When you get flooded with 20 calls within about 10 minutes' time, it's ridiculous. Mark communicated well and I wasn't willing to hang up on him, whereas I was willing to with everybody else. He wasn't pushy, was fair and he kept me on the phone. He did a good job.

HomeDirect Mortgage was referred to me. And it was easy to weed everybody else out. HomeDirect's rates were better and I could pick up the phone and call the person I'm working with. I worked with Matt, and he was a good and helpful person. When I first got his information, I contacted him. I sent him the contract from the actual builder, and he pulled me up a quote after he got my credit report, and he tried to help me out as best as he can to give me the best rate. He also gave me options, so I could go with Option A and Option B. He checked back with me the next day and he had what I needed. If I needed anything else or if I had any issues, he was really good and easy to get in contact with.

We wanted to consolidate some bills and so we applied for a mortgage. Communicating with HomeDirect Mortgage was fine but we were having some sewer line work done on our house and of course, having a VA loan, they were pretty picky. So, when the inspectors came through they noticed something that needed to be fixed. Another time, the termite inspectors came through and they saw something which the VA missed. I had to get both of those fixed thereafter. Still, I thought the rate they gave me was appropriate.

We were buying our first home and HomeDirect was offering a lower interest rate than other lenders. Getting our mortgage through them was easy. The underwriting process took between 30 to 45 days and our loan officer, Timothy, was awesome. His customer service was excellent and he is why I would do business with HomeDirect Mortgage in the future.

I wanted to cash out a refi and my trusted realtor referred me to HomeDirect Mortgage. Working with them was relatively straightforward and their rates were competitive. They took ownership over communicating what I needed to give to them, updated me along the way and coordinated the whole process out of my hands. They made it really easy for me unlike another lender who was not local to me who made buying a house through them a miserable process. Also, they set and met expectations really consistently. I didn’t feel like at any point they said one thing and then backed out on it or did something that I didn’t anticipate.

We applied for a mortgage to get help in purchasing a new home and we ended up with a VA loan. We chose HomeDirect Mortgage due to their rate. We got a hold of Ron from the Bank of Oklahoma and he guided us through the whole process. Ron was a tremendous help and we filled out papers whenever he would send them. The application and underwriting process took a month and we got good service. My husband, Bob, took cake of investigating all that and he felt we got the best rate possible at that time using VA.

I went with HomeDirect Mortgage to refinance and the rate was great. The online application process was pretty easy and the overall process took a month and half. They were willing to work with the percentage that I wanted and they were willing to keep it at that. Everybody else was probably a percentage point or a percentage point and a half above HomeDirect.

We had a refinancing with HomeDirect Mortgage. They told us what we needed and the process was done very quickly. But there were things we found out incrementally that were not specifically stated to us. Also, we wanted to take out an additional $20,000 and we were told that we would be able to, but it ended up being less than that. It was on the paperwork and we told them what we wanted and as our adviser, we would expect that if we weren’t able to get it, they would have pointed that out to us.

I have several different properties and I have different lenders. With HomeDirect Mortgage, the rep I worked with was to the point and he knew what he was doing. The application process was pretty simple but there wasn’t a lot of communication. I didn’t know a lot of what was going on and there was not a lot of feedback on the process, where we were, and if there where any issues or anything like that. I was kind of wanting a little more of feedback in the process. Also, they told me specifically they were not gonna sell my loan but I got a letter this week that they sold my loan already. It was kind of disappointing because I spent all the time setting up all the stuff on auto pay. And now, I gotta redo it all. It's always a hassle. Other than that, everything was good and I’m pretty satisfied with HomeDirect.

We purchased a new home and applied for a conventional loan. We went with our adviser who went from another company to HomeDirect Mortgage. We did a 21-day close and it was simple. We got him all the stuff and he was in direct contact with us all the time via email, call and text. There was no stone left unturned, and the experience was very smooth. The rate was also reasonable as far as everybody else goes.

I did my mortgage online with HomeDirect and it took two to three days, and it was simple. The rep was awesome. He did my my process very fast and explained every document very clearly. They did a pretty good job and if I need another home in the future, I will go to them again.

HomeDirect was able to give me lower rates, lower fees and a more streamlined process. I needed a refi in a variable rate my broker Dave was able to help me out a lot. He was accessible by phone, text or email and he was knowledgeable. Refinancing took about 30 days and the processing was perfect.

My experience with the mortgage process was a very good one. Mr. ** was on top of it all the way, very knowledgeable about it and answered all my questions in a very timely manner. I would recommend him very highly.

At 6.75%, we were at a higher interest rate and we wanted to take advantage of a lower interest rate. HomeDirect was one of the first to respond to our online inquiry about a possible refinancing, and Kent, the representative that we dealt with, was very clear as far as what type of cost we're involved in. Plus HomeDirect was one of the lowest costs as far as providing a mortgage refinancing. The application was pretty simple to do as there was frequent communication with Kent. Plus the mechanism that they use as far as uploading documents was very simple and straightforward. We saved about $800 a month as far as the expenses alone. It's given us peace of mind knowing that we’re sitting at a more competitive rate and the interest that we’re paying for the mortgage is more reasonable than what we were in before.

We wanted a smaller rate for our loan. I went to one of those Dollar Tree types where they compete and HomeDirect gave me the best deal. I went through Jesse and his assistant, and they did everything they said. The interaction was done through email and it went smoothly. Our credit is an 800 so the process went fast and everything was done in two to three weeks. I set up an automatic payment, which was simple to do. My mortgage payment is about $1,400 less a month. It’s easy to get online and check my statement out. My HomeDirect experience has been pleasant and I’d recommend them.

I was looking to refinance. I called a bunch of different places trying to find what their lowest VA rate was and HomeDirect had the lowest by far by almost half a percent with the H&R and the other company. So, I went with HomeDirect and the whole process, from the application to when everything was finalized, took three and a half weeks. When I misplaced the paper for the termite inspection, I had to wait for the guy to get back to me if they could email me a different copy so I could send it to HomeDirect. Other than that, it was a very smooth experience. Before they did anything, they would explain it to me and ask me many times if I had any questions. It was perfect and I recommended them to a bunch of friends. Joseph was the rep working with me and he was awesome. If it would be your very first time ever to buy or refinance a house, he'd be the guy you want. He came to my house and explained the stuff to me face-to-face.

I was looking for a home and got a VA loan from HomeDirect Mortgage. It was pretty easy because I've used them back in 2014. We did a 45-day close. However, there was a difficulty in communicating between the mortgage lender and the agents involved. Somebody was usually frustrated because somebody was planning something else out. There should be more communication so that information is clear. Also, the rates were ridiculous and I would have liked to see more options. We tried to lock in a rate for a secondary home and on a Friday, it was one number. Then by Monday, it was a completely different one. There were a lot of inconsistencies and by the time we locked ours in about 30 days later, the rate was already up a full point.

I looked online for lenders and I was very happy with HomeDirect Mortgage. I was okay with the online application process. Jesse, the rep that I dealt with, was really good and the thing that won me over was his knowledge of mortgages. He got everything done in a timely manner and he locked me in quickly, right before the interest rates went up. HomeDirect was very efficient and professional. They did a good job and expedited everything very nicely. I was happy to close with HomeDirect and I would definitely recommend them.

I was getting a competitive and excellent rate from HomeDirect. So, I opted to go and refinance with them. I applied online and all communication was done through email, so, it was kind of convenient for me to do it while I was at work. The loan officer also asked the right questions and answered if I needed to have things answered.

I was purchasing a new home, and I already had a mortgage lender but the rate was really high. Then Dirk sent me an email one morning saying, “Just FYI, VA’s gone down to 3.75", so I told him he had my attention and we went from there. HomeDirect Mortgage has been doing a fantastic job for me. The online application process was fine, although the lending process was really tough on us. But, Dirk did a great job and I love that HomeDirect has their underwriters on-site, so it really helps. It took 30 days to complete the process. I have already recommended them.

I wanted to move to Arizona for the climate and went with HomeDirect for a VA loan. There was some pressure to get the loan done really quick and I was able to get a hold of the person at the time that I needed them from HomeDirect. I got a very good loan rate too. Their online application process worked fine though there were a couple of things in the overall process that they could have done better.

I was with U.S. Bank before then HomeDirect Mortgage was suggested by my realtor. I also inquired with other lenders like Quicken Loans and they told me that the rate and terms I was asking for is impossible. Then I asked HomeDirect and Jeffrey gave me the exact rate I wanted without me mentioning it. I was really meant to be with them. I did a refinance and the online application process was fairly easy and good. Application to approval took 30 days exact or so. Jeffrey did everything very smoothly and informed me. It was very comfortable working with him. He was very helpful, open, honest, and available. Working with HomeDirect has been very good and I'm very pleased. If I were to refinance again, I'd definitely give them a call back.

I was buying a house for more space and I heard that HomeDirect had great rates so I went with them and got a typical 5% conventional type of loan. Their online application process was fine and my experience has been very smooth. If it was for a slightly low appraisal and the seller wanting to fight it, we would have been clear to close in two weeks. I'm a loan officer too, so I knew what they would need and got all the initial paperwork to them upfront. Their rep, Katie was on the ball as I would have been. I was happy with the rates and terms HomeDirect offered. I had previous home that I sold after I closed on this home. It was through our local credit union and I reached out to them to see what they could offer and without a competitive look, HomeDirect was definitely beating them and they squirm mightily to try to match it. They did but I wanted to stick with Katie. She did a really great job for us, so I was very satisfied.

We wanted to purchase a new home. We decided to apply for a mortgage and since HomeDirect had a better interest rate over others, we applied with them. Their reps were very professional and very helpful. We got a VA loan and the process of obtaining it was easy. The application and underwriting process took 30 days, which was right on the mark, and the rates and the terms of the mortgage were the best at the time. So, it worked out well.

I needed to do a cash-out refi and I was looking to take some money off of my house. I applied online and Sam from HomeDirect Mortgage contacted me right away. He was super friendly and helpful so I felt good working with him. The application was super easy too. It was even quicker than my expectations. The process took three weeks and I was really happy. I was able to do the refinance and get the money I needed. It was a big help. HomeDirect Mortgage seemed pretty reputable and I had no issues with them. I would recommend them.

We just moved into a new area so we looked into getting a mortgage and decided to go with HomeDirect because of their rates. Everyone was very polite and easy to work with. They were all very helpful and if we had any questions, they were answered promptly. And everything seemed pretty straightforward. HomeDirect made it simpler than I expected.

We applied to HomeDirect Mortgage online and was asked for some documents to verify. We were trying to get pre-approved and we wanted to know what range we could be looking at homes based on what we wanted our mortgage payment to be. HomeDirect Mortgage worked with us and then they gave us the range and we got approved for it. They moved very quickly and the application and underwriting process took six weeks. In the process of buying a home, the least stressful part was dealing with HomeDirect Mortgage. Everything else was a mess but this was one thing that went the way it should have from beginning to end.

I bought a house, and at the last minute, my lender called me and somehow, they forgot to lock-in my rate. It was gonna be higher than what they told me. I did some research and it seems to be a pattern with this mortgage company for the builder and I had to wait until the last minute and raise the rate. We didn't lock it in so I either take it or leave it. I searched and found HomeDirect Mortgage, and got the original rate that I had hoped. Their application process was simple and I love everything about it. I was supposed to close on the 9th, and they called me seven days prior. It was amazingly quick and it was 21 days tops. HomeDirect Mortgage did me great and the rep that I worked with was good. He was there to help me with what I needed.

We were new homeowners looking into getting a mortgage and HomeDirect Mortgage was referred by a friend. My friend put the loan officer in an email with her and with me and said I was looking for his services. The loan officer contacted me right back and the whole experience was great. He was very friendly, knowledgeable, quick, and responsive. We were terrified as first time home buyers and he was fantastic the whole time. Also, the process was very smooth and easy. There were a couple of forms we had to get him but that was about all. We have our house and nobody can believe how effortless it was. And we are happier than clams now.

I looked into doing a refinance. I started to look around for a lender and HomeDirect Mortgage was the first company that I had a direct interaction with as far as getting a call back and having some further information. The process of applying for the refi with HomeDirect went well. Obviously, there were a lot of things that needed to be done when doing something of that nature, but there wasn't anything that was overly difficult and there was no pressure.

I was refinancing a loan and HomeDirect came as a referral from someone else that I knew. I was in contact with a gentleman and he was very helpful and quick, which I liked. We were able to do things electronically through email which made it pretty convenient. The nice part was that I got some options even if I wanted to bite down the rail a little bit. I’ve done refinances before and I’ve bought a couple of homes, and I thought HomeDirect was very efficient and did a good job.

I looked into a refi and doing it with HomeDirect Mortgage was the easiest one we’ve ever done. We had it done within two weeks. Jesse, the gentleman who we spoke to, was the nicest out of everyone. He wasn’t pushy and he answered our questions. We checked into it before we did it. We told him when we would be doing this and he was there every way that we needed. Also, the rate and terms of the mortgage were very much what I expected. Working with HomeDirect has made my life wonderful. Use them.

We refinanced our home in Alabama two years ago and purchased a new home two months ago with HomeDirect Mortgage. They had the best rates both times. My wife handled getting the mortgage and it only took less than a month. One of their customer service reps was perfect.

When I talked to the salesman on the phone, I liked him so I decided to refinance with HomeDirect Mortgage and move forward. Compared to other mortgages I had applied for before, their process was straightforward. Whatever information they asked for, we gave it to them and they took us for what we gave them. Lots of other companies will come and nickel-and-dime you to death for details. But because we had been through that before a few years earlier with somebody else, I also knew to submit everything completely. That made it smoother than working with other people. The process took about a month and the salesman I dealt with kept me informed about what was going on.

My wife and I had HomeDirect before. I liked Jeffrey, he worked with us very well up in the Seattle area where we came from. He was on top of things and everything went smoothly. He took care of us every step of the way and the customer service that we got from him was exceptional. And he had great communication skills. We spoke with him several times and there was a lot of emailing back and forth. I thought some of the steps they wanted were ridiculous and I let him know and he explained to me why we had to have it, like my wife’s divorce papers. It was fine to ask for that stuff when we bought our house up. We refinanced after we got remarried and I continued that.

HomeDirect does not have the cheaper price but they have the best reviews. At that time, my lawyer and even my realtor said they had never worked with or heard of HomeDirect but now, they will start giving recommendations because they noticed that Chad was very cooperative and quick. He was the key factor actually. I was buying a home for the first time and it was really hard. But it was great to have Chad during the process. He made me feel that someone was on my side in getting me through this whole thing.

We wanted to refinance and have a lower mortgage payment and free up some money so we can pay some things off. When HomeDirect Mortgage called, the rep was direct and to the point and he answered all the questions. We didn’t have any problems communicating and he was able to do everything that we needed to do without worrying about a whole bunch of crazy paperwork that some places do. It took three weeks to about a month for us to get our refinance approved. It worked out well. I had to fill out a couple of the signatures that we had to do and send. That can't be e-signed, so the only problem was to print those out and sign them, and then send them back in, although that wasn’t really that big of a deal. It was all right. I also liked that the rep gave me his direct number and if I had a problem or I had any questions, I could call him directly. I didn’t have to go through an operator and wait for them to find out where he’s at.

I got a new home and since I have a previous relationship with HomeDirect Mortgage, I worked with them again for a loan. The process was standard based on what we’ve done in the past and it was very fast and efficient. The application and underwriting process took 35 days. And if federal regulation could change, that would make it easier because it’s annoying that it compiles so many forms. Nonetheless, HomeDirect has competitive rates and they are very organized. I worked with Chad who has good relationship skills and did a great job. His team followed up diligently. Overall, it was an awesome experience and I'd tell others to work with Chad.

I decided to look into a conventional mortgage for a new home and found that HomeDirect’s rate was the lowest. The banks I’ve dealt with before couldn’t even attempt to match it. The application and underwriting process took just over a month. We needed better communication though as to what was needed and what needed to happen next. There were times, particularly when the appraisals and inspections were involved, when both sides were waiting. It was hard to tell what exactly was going on. But with a lot of poking and prodding they kept me updated. Ultimately though, there was one hiccup between the closing and the appraisal because the closing day extended but they worked it out. My experience with HomeDirect was pretty good.

I wanted to buy a house and HomeDirect Mortgage had a great interest rate. I've done this before so this is like second nature, but it all went really smooth. Also, the rep that I spoke with was helpful.

I was looking to do some remodeling in my home so I did a refi. I saw some of the credible ratings on HomeDirect Mortgage and it looked like they had pretty good consumer satisfaction. Also, their rates were attractive. I also liked the fee structures and no fees going into the home loan. Their application process was very easy, streamlined and user friendly. Ryan was very professional and kept me well-informed. They kept me updated on things that were going on, the communication was really well and they were timely. I was extremely satisfied and I would recommend.

We got a VA loan from HomeDirect Mortgage for our new home. I used Zillow and they were recommended. I then researched through Google and I liked their reviews and rates. Of all the reputable companies, they were the cheapest. I told them I wanted a lock-in rate and the process was simple. There was an application to fill out and some of those forms like the HUD could be a little confusing to read. In the end, they had to move back the closing date once and there was money that had to be brought to closing that wasn't disclosed. But other than that, everything was positive. The overall approval process took within a day.

I wanted to buy a house and I got a phone number from a friend of mine that had gone through HomeDirect Mortgage before. When I called back, I had Dan and the rate he offered was about a third of a point less than anybody else, so I went with them for a VA loan. I also got a rate from a local bank that was a half a percent higher than what I got through HomeDirect and on a big mortgage, that’s a significant amount.

We finally wanted to own a house so we built a new one which was the reason why we applied for the mortgage. I went for a VA loan with HomeDirect Mortgage. I did a web search and HomeDirect Mortgage came back with a really low rate. I contacted them and they were able to honor that rate. We’re definitely blessed to get these rates.

I got a new home through HomeDirect Mortgage. They have the lowest interest rate for the VA loan and I worked with a mortgage broker who was was knowledgeable and approachable. Also the online application process was simple. But the underwriting process was a bit of pain and a little bit excessive on the screening. There were several documents that I already submitted that they wanted me to resubmit for whatever reason. I'd like them to have a bit more detail in exactly what they wanted to be submitted and they need to make sure what they’re asking is exactly what they needed. Other than that, I told my friend that they were the cheapest and I recommended them.

I got a VA loan from HomeDirect Mortgage when I was buying a house. I applied to a bunch of different places, and Home Direct had contacted me and had the lowest rate out of everybody. Also, they brought somebody to closing, so I decided to go with them. The online application process was very easy. The online documents made it much easier than having to print out, sign, scan, and email. The loan officer was terrific. He made sure that I closed when I needed to, on time, and was very helpful in explaining everything that I had questions about. He was patient with me and wasn’t pushy, too. The experience was great. I have recommended Ronald to a friend of mine who was looking for a mortgage.

HomeDirect was all first class and they have the best interest rate in the market. They were very helpful with the first time home buyer too. We got in contact with Andrew directly and as a mortgage officer, he was first class. I'd recommend him to anybody. The whole process to get the mortgage and close the loan was really easy and quick. It went smoothly too. To get approved, it took 24 hours, then about 48 hours to get everything lined in and done. They did my pre-authorization letter for the amount I was asking for. They'd also get your bank account statements and all the information needed. HomeDirect was phenomenal that if I have a buddy who's buying a house right now, I would recommend them.

I wanted to get a fixed rate and do it in 20 years so I could shave some time off over the overall loan for the house. However, I waited about 90 days too late. I could have gotten it at 3.5 or 3.4, but I got it at 3.7. I wanted to apply for a mortgage because I saw that the interest rates started skyrocketing and sure enough, that's what happened. I went to Lending Tree and started putting stuff in but I never submitted it, and all of a sudden, I started getting all these phone calls and emails. I realized that I didn’t want to get bombarded by 30,000 mortgage officers and mortgage companies. I didn’t want to go with Quicken Loans because they're not people-oriented. I tried them once before and I got so frustrated, I walked away from them. Casey, the mortgage officer, called me and I knew within about the first 30 seconds that this was the guy I wanted to go with because he didn’t talk banking lingo and jargon.

I leaned towards HomeDirect Mortgage after researching different lenders. Their online application process was real easy and the application and underwriting were pretty fast. They stayed right in touch with me the whole time and everything went smoothly. They were also timely and the whole process went great from start to finish. The rate that I received from them was great as well and working with them helped me save money. I would tell my friends to check them out.

We were moving to a new county and applied for a mortgage for a new home purchase. The process took about three weeks and wasn't bad. The loan officer from HomeDirect did a really good job. I looked at several different places to go and he was the most helpful and stayed on top of things. I appreciated that very much. I wish I had applied sooner. It was as good as I can get.

I was looking into a mortgage for a new home and I ended up going with a VA loan with HomeDirect. I was referred, then I contacted HomeDirect through email and gave them the pay stubs and my taxes. The process was complicated and the underwriting took less than a week. However, because of what the home inspection showed, they wanted to have the roof inspected and I didn't like that. Normally, that is not a requirement. This is the fourth house that I bought and with the other ones, I never had to do that. Plus it would cost me money. Other than that, HomeDirect was given a short timeline on when to close and they were able to do it. The rate was gonna be higher but they were able to keep my rate which was good and it helped a lot. Using HomeDirect was easy and it was good to be able to email them.

HomeDirect had the lowest closing cost in APR. I did a refinance through them and applying online was very easy and convenient. I just had to give them the right proof of income and credit check. The application and underwriting process would have taken less than 30 days, but I had to fix things before my VA appraisal. HomeDirect got excellent customer service reps and they were very cordial. Chad was very knowledgeable where he talked to Jennifer in Bank of Oklahoma. I already referred my niece to them.

The family grew and we needed more space, so I applied for a mortgage. It was my first time buying a home and HomeDirect Mortgage was giving me the best rate, and they were working with the fact that I’m a veteran. The process of getting the mortgage was good overall and took a total of 45 days since the moment that we started to do the paperwork. My wife dealt with the loan officer primarily because she was handling the matter while I was at work. With the rate and terms of the mortgage that I got, everything was as described and was exactly what we had been talking about since the beginning, and everything that we originally agreed to was exactly what we expected. They didn't tell us one thing at the beginning, then tell us that they forgot to mention some other things as it was getting close to the finish line. Everything was great with HomeDirect Mortgage.

I was looking to buy a house and HomeDirect Mortgage had the best rates for a VA loan. I really liked the guy I called and spoke with as well, so I just decided to go with them. He ran authorizing on my credit, and told me what I qualified for, then did all the paperwork via email and electric sign. I did not have to print anything, so it was an easy process. It went smooth and once they got all the required documentation and I got qualified, they took care of the rest. They were very knowledgeable with Va loans. I just told them we had an offer on my home that I was in. Then, I told them what they were going to close and he just made it happen by that date. We moved it up a little bit and closed a little early, too. Everything he said was true. He always answered his phone even on weekends. Everything I requested, he got it done. So, it was pretty much the best experience I have ever had with buying a home -- this is my fourth.

I had a refinance and it was a conventional loan program. I liked HomeDirect's rates and fees. Also, I had a prior relationship with the broker. I've worked with HomeDirect before and I'm happy with their services. I reached out to a number of different lending companies to determine what the market rates were. Then, I reached out to my contact at HomeDirect. I asked him to put together their best offer, compared it to the other offers I had that were qualified, and then made the determination based on the cost and fees from there. The process took approximately 45 days.

I wanted to buy a house, and I didn’t have cash. HomeDirect was recommended on Zillow. So, I called the number that they suggested on Zillow for getting prequalified. I got in touch with Casey. From the very beginning, he checked my VA status to see if I was eligible. He gave me a pre-qualifying letter so I could go out and put offers in on homes. And within a matter of two weeks, we found the home we wanted. The VA loan we got went through the approval process and we made the settlement in 30 days.

I got a First-time Home Buyer VA loan from HomeDirect Mortgage. I put my information into LendingTree and they were the first ones to contact me and they told me what kind of interest rate they could log me in. Then I shopped around and the first call ended up being the lowest I could get. So, I just finalized with them. It was all done over the phone or the internet, and it did not take very long to go through the application and underwriting process. The reps were quick for everything. The original person I talked to was awesome. Then, when it finally got to the underwriting process, the other person I talked to was also just as responsive and quick. Even my real estate agent said that anytime she had to ask them a question, they were really quick as well. So, it was, overall, a good experience. Try them first before asking anybody else.

I was buying a house and I went to Lending Tree and submitted an application. HomeDirect was the fastest one to respond so I jumped on it. I got a refi and they were very responsive to my questions and getting me documents in a timely fashion. The reps that I have talked to have been very helpful and have answered my questions. It was good service. The application and underwriting took 30 days. I had a good experience with HomeDirect and I would use them again. Look them up directly and give them a call.

I was buying a new home so I applied for a mortgage. HomeDirect Mortgage offered me a lower interest rate and other lenders didn’t. The application process wasn’t too bad. I spent 45 minutes altogether in filling everything out. From his end, the loan processor did okay, but they had problems with the builder. What happened was that the builder's lender had originally offered me a $7,500 in incentives to buy the house and I turned them down because their interest rate was way higher at 4.25%. Then I found out later on that the builder’s wife is an officer in that bank and there may have been back-and-forth kickbacks.

I bought a house for the first time and ended up choosing the conventional loan with HomeDirect Mortgage. I liked that they're a local company and also, I went to high school with the loan officer that was there. The application and underwriting process took about two weeks. The lending process was great. I talked to the customer service team on verifying that my first payment was received and it went great. The rates and terms were fair. The interest rate depends on the market, so it is always fluctuating, and I got the best rate out there. HomeDirect is quick, reliable, and fantastic.

We got tired of renting and we thought it was time to be a homeowner. HomeDirect Mortgage had a good rate for me so we went with them. Chris, their rep, was very down to earth and he made everything really easy. I was very satisfied with my experience with them.

We normally would go onto Zillow and do a search but this time, we were talking with the lender that we used for our previous loan. They gave us the recommendation to go with HomeDirect saying that we could still use another VA. The application and underwriting process with HomeDirect did not take long. They were also very forthcoming, upfront, and honest. We loved the fact that, for the life of our loan, it's going to stay with the company. That’s really important to us because it makes it a lot easier for us. They had the best rate, had friendly service, and they offered the best lender credit. I would definitely tell friends to give HomeDirect a call and give them our lender’s direct contact information because we had such an enjoyable experience.

I was in a cash out refinance and HomeDirect Mortgage ended up with the lowest rates and the best closing cost. I did the application online and went through LendingTree. At that point, I didn't get a response back from HomeDirect and got responses from several others. One of the people who responded had a friend that worked at HomeDirect and he said that he's got somebody who'd beat his offer if I'm interested. And it was through that person that I heard about HomeDirect. I started the process on January 28, but HomeDirect got involved on February 3rd, and we closed on March 13th. It was delayed a little bit because I went on vacation so it would have been faster if I had been available.

I got 30-year, fixed VA loan from HomeDirect Mortgage in buying a new home. The rates and terms were competitive so I was happy. I got pre-approved and I submitted all the paperwork they needed to have the loan approved. The application and underwriting process took a couple of weeks and it went smoothly. They were efficient, too. The main guy that was working with us was very helpful, honest and forthcoming. He had a great expertise and had a good advice for us.

We were buying a home and HomeDirect was a good company to go through. Matthew, our rep, was easy to work with. We dealt with him before so we went with them again. The application process went well. They needed our pay stubs, taxes and things of that nature. It took 45 days for the whole application and underwriting to finish, which is how long that process usually takes.

I put my information out in Lending Tree and HomeDirect Mortgage was the first to respond. Refinancing with HomeDirect seemed more personable and they had everything that I like. They asked for the normally required documents as well as proof of income. The online application process was fantastic, and the two gentlemen who helped me out, Mark and Anthony, were there with me every step of the way. They were the epitome of what this experience should be like.

HomeDirect Mortgage was one of the five banks that showed up on LendingTree and I went with their 15-year fixed loan program. At that time they were the best I could find. The only factor that matters when it comes to mortgage is how much it's gonna cost me over the life of the loan and how much it's gonna cost me to close. I was most impressed with Chad who was straightforward and factual. I didn’t feel like we were playing any games anywhere along the line, which was exactly what I was looking for. HomeDirect Mortgage got me a mortgage and it was simple and painless. But that could change tomorrow or it could have changed already. It's the nature of banks. They loan according to what they need at the moment. So it's like an airline ticket. It's a Russian roulette.

I wanted to refinance my home for the cheapest rate. My wife is a realtor and she’s very smart. I just find when she told me it was time for me to find. We searched around and we found the best rate to refinance. We went with HomeDirect Mortgage and we spoke with Julianne who was very helpful. HomeDirect Mortgage’s online application process was very easy and definitely a lot easier than when I first initiate at my home five or six years ago. The application and underwriting process took about a week and a half, but it went by so fast. It wasn’t lengthy and drawn-out and I actually lost track of the time. It was also easy for me to manage and I didn’t have to worry about anything mostly because everything was taken care of on HomeDirect. Julianne sent me all the documents and stuff that I needed to take care of as well as what I needed to fill out and to get back to her. I filled out what papers I needed to fill out but my wife basically did everything.

We were looking for a house and then we found one that we wanted to purchase so we applied for a mortgage. We applied to a few mortgage companies and HomeDirect Mortgage was the best fit for what we were doing. We had gone to another mortgage company and they could not do manufactured housing. We had already put in an offer on the house and then the lady referred us to Ronald, a HomeDirect's lending officer. She knew him and then we pursued it from there. Ronald really wanted to work for us and got everything taken care of. He was very thorough and really seemed to be working on our behalf.

I did a 30-year fixed, traditional mortgage with HomeDirect in order to buy a home. I applied through LendingTree and then LendingTree had a whole bunch of things contacting me. We spoke with Mike and a half-a-dozen of them and we asked their rates and for them to send their closing terms and cost. Then I definitely chose HomeDirect for their competitive rates, lower closing cost, and in combination with responsiveness. The lending process took half an hour and everything went fine. It was a straightforward process for me and then I was contacted by the lender when we got close to closing to ensure everything was on schedule and all the paperwork was correct.

We had used HomeDirect Mortgage previously on our last home purchase and everything seemed to go really smoothly then so it appealed to us. This time, we were moving to a different state and buying a new home. My husband called the lender that we had used on our last mortgage. HomeDirect's online application process was easy and simple. They were also professional and always on top of what we needed to do and what they needed from us. My husband either called or emailed when we had questions or concerns and they were very responsive. We usually had everything figured out quickly. Everything went really smooth and we closed in 20 days. They made buying the home easy and not stressful. I highly recommend them.

We had an adjustable rate that we wanted to put into a fixed rate. I got online at LendingTree and they must have worked with HomeDirect because I got a call from one of the brokers at HomeDirect Mortgage. All lenders are pretty comparable, but the gentleman that I was dealing with at HomeDirect was very respective and quick to answer all of my emails and questions. It didn’t matter if it was the weekend or evening even though we're on different time zones. I ended up going with their fixed rate loan program, and the application and underwriting process took 30 days.

I bought a new home and my realtor suggested going with HomeDirect Mortgage. I worked with my lender through HomeDirect Mortgage and he ran my credit score and told me how much I could buy a house for and the processes for looking for and buying house. He did the majority of the work behind the scenes and I just had to sign the paperwork using DocuSign. The application and underwriting process was quick and I got a great rate. HomeDirect Mortgage helped me get my new home, and they're a great company to go with.

The experience with HomeDirect was impressive. We looked into a mortgage to get a house that we were looking and so we went for the VA loan program with them. Based on our friend's experience with HomeDirect, they gave high remarks. My friends are the type that doesn't recommend anybody unless they truly believe it. Then we made contact with HomeDirect. It wasn't within a day that I got a response back and we started working from there. The rep asked for some information and when we received a pre-approval, we started searching for homes. We went down and started doing a lot of legwork. And then, it was closing.

We had to get a mortgage to buy a townhome. It was a good experience. I was dealing with Erica who was my mortgage broker. Overall, I was pretty impressed with her. She just was on it. I always had access to her whenever I needed anything answered. Her quality of service was top notch. She was very articulate in her emails and phone conversations. I was dealing with somebody who had knowledge of the industry and was also intelligent herself. She connected us with a loan team from HomeDirect Mortgage. The loan process pretty much consisted of giving tax information and pay stub. Erica gave us everything we needed and we provided everything right away. We didn't leave anything to chance so we could close in 30 days. We were in Escrow for under 30, the pre-approval letter came pretty quick and then, we were looking at properties. From the time that we put an offer in our house, it was smooth sailing to the time we closed.

I was looking for a house and that prompted me to apply for a mortgage. HomeDirect Mortgage had a good rate and it was a better interest rate, compared to other lenders. Overall, customer service was good. Kent was my main point of contact for everything and he was awesome. He was nice, knowledgeable, and timely. He seemed to always answer the phone or if not, he called me right back.

I just got out of the military and purchased a new home. It was a brand new home under construction. At that time, HomeDirect Mortgage had the best interest rates. I went online and clicked an interest. HomeDirect Mortgage called me up. I provided them with a few documents about my income -- paychecks and pay stubs so they could look at my credit history. Based on the little bit of information that I provided, they gave me an idea of what I would be pre-qualified for until I found the home that I liked and within those parameters. I sent back the information on that home and the lot to the rep. He looked it up and then they did all the work in terms of running the numbers and getting everything set up.

I needed to get a home loan for a new home purchase and HomeDirect Mortgage was suggested to me by someone from the military. I had called in June or July 2017 then the company that we were getting the house built through told us that our home was gonna be ready within 30 to 60 days. After that, there were some hiccups with the bill.

We just refinanced through HomeDirect Mortgage to take some money out and pay some bills. I started with another company and then Jeff from HomeDirect Mortgage called. He was extremely helpful, very personable, very professional and very accessible. And the rate was fair. I just hope they could convey the numbers a little bit better, what went to where. It’s kinda hard because everything was done over the phone. The documents were sent through emails so I wasn’t quite sure how the numbers went. Nonetheless, working with HomeDirect Mortgage really had an impact in my life, in the days when I make the payment.

I was buying a home and I was looking for affordability and personability. HomeDirect had both. They have cheaper rates than anybody else's that was around locally or federally and I had multiple other people I was working through a great representative from HomeDirect. I ended up getting a VA loan. The guy that I worked with was flexible, easy to get a hold of, was able to answer my questions, and if I had any issues, he was able to resolve or answer them within a timely manner. He was very knowledgeable and we closed in less than 30 days, which was very quick. My realtor did not think that they would be able to close on the loan as quickly as we wanted to, but they were able to do it as well as having some continuities, which all went through well. So, they were very impressed, and my realtor is going to be recommending him towards a lot of her other clientele. I'd recommend him as well.

Great experience. Our loan consultant, Jamie, was very helpful. They offered a competitive rate and got the loan processed quick. They even help get a title issue resolved. We initially went through LendingTree and we picked them above all others due to how comfortable Jamie made us feel.

My husband and I had a great experience with HomeDirect Mortgage. Stephen was very easy to work with and was extremely knowledgeable. He was always available to answer any questions we had throughout the process. He was never pushy when we were making our decision as to which company was going to be best for our needs.

HomeDirect Mortgage did a good job on my loan for my new home. I know the loan officer personally and he took care of everything for me. He was knowledgeable and fast. I really didn't have to do a whole lot. Their online application process was simple and quick, and we got everything done in less than a month.

We took a subsidy home loan from HomeDirect Mortgage for a new purchase. They were recommended by a friend and they ended up having the best interest rate that we could find. I contacted the same mortgage officer my friend used and she initiated the process. We came through all the hoops that we needed to. The process was simple. Our mortgage officer was very prompt. She got things done in a very expeditious manner. When I had questions or needed answers, she was very knowledgeable and responded very quickly. I felt very comfortable working with her. The process took 30 days, which worked out just fine. Also, they were very helpful and professional and helped us with our needs. We’re happy to have a new home and we’re happy to continue working with them in the future if we decide to purchase a new home.

We bought a farm and we got a loan for the new purchase of a used house. We got the best rate from HomeDirect Mortgage and they had the best overall services. We ended up using our VA and they sold themselves as being very VA-friendly. There were some closing costs that they picked up on and tried to make that as best as they can. It was streamlined as far as that goes. My wife was more involved in lining everything up with the gentleman from the HomeDirect and had to get all of the documentation straight.

I wanted to refinance and I emailed HomeDirect. They were on top of it and they did all the work. And every time they had questions, they would call me or sometimes email because I wasn’t available. The online application process was self-explanatory and detailed so I didn’t have any issues completing it. The refinance process took about three weeks. The next day after I submitted the application, the rep already called me and he explained all the details and options I had. He was open and very approachable, and I could call any time I had an issue. HomeDirect lowered my interest rate, and for me, that’s really good. The people at HomeDirect did an awesome job helping me out. They’re very user-friendly and knowledgeable about their subject, and I will definitely recommend them.

I didn't want to waste too much time getting the stuff HomeDirect Mortgage already have. I just have to update my information so I refinanced with them and got into the VA loan program. They had a good rate as well and I felt good about it. I already had a loan with them a couple of years prior so it was easy to go through the same process again. Once I finally committed to it, the application and underwriting process took about a month which was fine. I didn’t feel too stressed because I was already locked in with the rate so it wasn’t a big deal.

My realtor has been using HomeDirect Mortgage for years and she recommended it. HomeDirect's application process was simple. I just sent in my banking information to Andrew, the loan officer, and everything went fairly quickly. Andrew was great. He’d answered the phone anytime I called and fixed any problem I had within a reasonable time. The application and underwriting process took about 14 days, which was the time that we needed it to be done. We locked in over the weekend because the rates were going to be going up during the next week. So, I got the best rate available. I wish they could make a bi-weekly payment of the mortgage available. But other than that, HomeDirect was excellent.

We made a new purchase. I looked up on the internet and I browsed top lending companies for VA loans, and HomeDirect Mortgage was one of those that came up. I went to LendingTree and a lot of people contacted me, but then I did a secondary check with HomeDirect and the loan officer who worked with us was fantastic. He was able to deal with everything that came up and he made the process really smooth. He got everything done such as the approval and a commitment letter and he was able to get those turn around pretty quickly to be able to keep things moving for us. He was really good and the online application process was very user-friendly for me.

Our HomeDirect Mortgage rep, Joe, did a 15-year fixed refi on the house that we sold and he did a really good job. The lender was in Ohio when we sold our house in Oregon and they recommended somebody. Joe got an alert that we were being pinged for loans, so he called up. He had way better rates and he was much more knowledgeable with the VA system. He knew his stuff. The online application process was fast and easy. If I didn't know a thing, all I had to do was find a piece of paper, figure it out, and then type it in five minutes. Since Joe had already given us a loan to refi our house a couple of years prior, it was nearly updating our information. He said, "Yeah, we got this, this, this, this and this. I need you to give me the new stuff or this one. We need your 2016 taxes now but I've got your 2015." It was already on file with him and was very easy.

I went with HomeDirect's VA loan program for a new home purchase. We had to go through all of the steps that are associated with VA. However, the inspector gave us a really low estimate on the price or value of the house. So, we put in a complaint letter and justified why we felt that was an inaccurate estimation. We had them do a reevaluation and it came back higher but still not as high as we needed. Fortunately, the owner of the place accepted a lower bid as we bade about $4,000 above the asking price. The owner ended up bringing the value down to the point where we could afford it. If it hadn’t been for that, we would have had to cancel out on the deal. So, that was the major problem and that set us back about two months. And after that, the application and underwriting process took about three weeks, which seemed normal and acceptable.

We had our second house burned down a couple of years ago so we started to rebuild. I took out a couple of different home equity loans to do that. I was at the limit at one of them so I had to take another one out. The rates were going up on home equities and the deductibility of them was in question. Home equity loans didn’t sound like they were going to be deductible so I went to the first mortgage with HomeDirect. I did a refinance to do away with the home equity loans and take out the first mortgage.

The original mortgage that I with TD Bank was split between a home equity credit line and a first mortgage. And it was a seven-year adjustable rate mortgage. I was looking at LendingTree one evening and I wanted to find out what the rates were, so I gave them my information and I got calls from about 10 different people. The mortgage broker that I chose through LendingTree, the current mortgagee, was the only one who asked me whether or not I was a veteran, if I honorably discharged, and if I had ever used the VA loan before. No one had ever suggested I could use the VA loan, and the broker was able to consolidate my loan and do it through the VA. It was a refinance.

I had an adjustable mortgage and I was concerned about the rising interest rates. HomeDirect Mortgage had a better overall cost. I filled out a couple of forms on the internet and I was contacted, then we went from there. I also called and inquired about the automatic draft and they answered my questions. Overall, I’m fairly happy with everything about the refinance experience with them. The whole thing took less than a month.

I was buying a new house and HomeDirect Mortgage had the best rates for a VA loan. They also helped me buy the house pretty fast. We only lived in a hotel for a couple days when we first got to Virginia because the closing was so fast. We started in December and I closed on February 9th. As soon as I knew the house I wanted, the process only took probably about a month. But I had to wait on the seller to say I can have the house for a certain price and I wish I could’ve done the paperwork in November because from November to December, the rates went from 3.25 to 3.5. It was nothing to do with HomeDirect but I was upset at the fact that that extra 0.25 was added within a 20-day period. Nonetheless, the rate seemed good and 3.5 didn’t seem that high.

I already had a mortgage with HomeDirect and it was time to refinance from a 30 to a 15. I received a phone call from HomeDirect and moved forward with that. It was pretty much all done over the phone. Also, everything was done through DocuSign so, it was easy. However, the application and underwriting process was way too long. It took close to two months and that was a little alarming. I've been doing real estate about ten years so I felt pretty familiar with the way how mortgages work. It's pretty alarming considering you'd have to go through an entirely new underwriting process and I have to give my first born information and hand them out my left leg, even though they already had the mortgage itself in-house. There should have been an easier process than that because they already approved it the first time.

I was pleased with my experience with HomeDirect. The service was expeditious and they maintained outstanding communications with the lender. The timing was everything and once we realized that HomeDirect was offering a very competitive rate, we compared and shopped. We were enamored with Andrew who provided us assistance. He was always available to answer questions for us whether it was during office hours or outside of office hours. He went above and beyond to get the refinance done and I was really appreciative of his efforts. The online application process was fairly straightforward. I’ve been through the process before so, it was very efficient and was as expected. And I’ve recommended HomeDirect to the individual who previously had another lender some years ago.

I had a good experience with HomeDirect Mortgage. We needed to refinance and HomeDirect was the most prompt. They responded quickly to my questions and they were also very thorough in their responses. I was considering five different lenders at that time and everything I asked for, their representative Jordan supplied. I'd like to know everything that’s going to happen in the process and whatever I requested, he would follow up immediately. That was very helpful for me to understand what to expect in the future. I had a really pleasant experience with him and everybody that I worked with that was associated with HomeDirect.

We looked up the person we were dealing with. And he had years of experience and a good track record in terms of his reviews and stuff that we had found after we contacted him. They called and started talking about how they could help us, and we started digging into the details of how we could get things done. The online process was a lot of back and forth. It was not easy. It was cumbersome. The whole application and underwriting process took three months.

I refinanced our current mortgage with HomeDirect. They had good rates and were competitive with everybody else. We did most of the process online and had back and forth conversations mostly by email. The application process wasn’t difficult or time consuming and my loan rep was always kind, very helpful and knowledgeable.

I used HomeDirect Mortgage in the past and I liked the guy I worked with. Jim did everything I needed him to do, so I used them again. After purchasing through another lender, we refied and HomeDirect's rates were the best ones out there. The application process was easy. It was much easier than it would be with another company. Jim was great and if we ever do this again, I'll use him.

I tried to go with HomeDirect Mortgage originally when I bought my house. They were so helpful, but we were not able to make it work. With the builder that we had, we would have lost everything with the lender. I had a crappy rate on my mortgage and I went back to HomeDirect Mortgage for my refinance. The process was streamlined and painless. We provided much of the documentation because their refinance is interest reduction.

We found a house down here in Georgia Lake and turned to HomeDirect for mortgage since their interest rate was lower than others. I contacted somebody online and they returned my phone call. I communicated to them what I wanted and they set everything up and we started the process. Their online application was easy. I got approval in three days. And then it took about two weeks for the entire process including the final analysis where they had to go through some employment verification.

I was 100% impressed and amazed with HomeDirect. I felt that the mortgage I got from them made everything a hell of a lot easier. I was able to have two months off of mortgage and my refinance helped me a lot to be able to get my life in order. So, I really much appreciated that. Everything happened fast and smooth, and I have to thank Ronald, the mortgage lender that I spoke to, for that.

I was buying a house. I went on LendingTree and HomeDirect Mortgage had low rates. I called the gentleman up and he said nobody would be able to touch their rates. The guy was very knowledgeable, very helpful, and made the process pretty painless. Their process was also very quick and easy. I had to send him financial information and we went back and forth a couple of times with regards to making sure we had all the right forms and all the right W-2 information. Every question I had, he responded back immediately via phone or email.

We were buying an investment property and for the new home loan, we stayed with the gentleman who got us another loan on another house four years ago. He moved companies and he works for HomeDirect Mortgage now. I've gotten three loans through him and he was awesome. I gave him all my paperwork and insurances then he went to do his job. He called me when to sign and told me what the interest rate was within the week. I wish I could have gotten a better interest rate but I know that the interest rates are bull. The Federal Reserve is printing money out of nothing and they're going to keep raising the interest rates. Economically, we're in trouble. But it's an investment property so I don't care. On my own personal property, I got a good rate from this loan officer and I would use him again. I love HomeDirect and I'll use them again.

The HomeDirect lending process was streamlined and easy to work with. I applied through my broker, whom I've been working with for a bunch of years. When he needed something signed, he emailed me and asked me for information. I got him the information he needs and it just went from there. It was stress-free. Everything was online and they sent out a mobile notary to sign, and my broker was able to close it up in 30 days. Working with HomeDirect got me a new VA mortgage and lowered my payment and interest rate, and I would refer my friends to my broker.

When I decided to move back home from Virginia Beach, I scattered around ‘till I found a home that I wanted in Oklahoma which is where I was from. The process of obtaining the loan from HomeDirect Mortgage was done online and through mail and emails, except for the closing, and it took 45 days from start to finish. My experience with their reps was fantastic. Kerry was firm but polite. He was so considerate when I got a little bulky about some of the information he needed and he dealt with me very well. I don’t pass along information about myself willingly at all ever, but he got what he needed and he explained in details as to why. He didn’t leave me hanging.

I found a couple houses on Zillow and I was trying to model some financing just to get some budgetary information. And there was a link there. And then there was like some PDFs that we e-signed and I got contacted by someone from HomeDirect. Once I started working with the gentleman, Josh, I was really impressed with his customer service, response time, patience to really take time to explain everything and answered my questions. I had a real comfort level with my experience with him throughout the early process and decided to go with him for the actual mortgage. He went above and beyond. I’m very, very grateful for his professionalism and his response.

The owner of the house that I've been living in for three years now decided that she wanted to sell it. I didn't want to move, so I started looking around for mortgage companies that could handle a VA loan, and I came upon HomeDirect. There were a lot of steps in their application. I had to get an approval from the VA, as well as all the documents and inspections that the VA required. The banker was very helpful, and that was useful. He said he had been through thousands of these before, and that’s good, so I relied on his experience. He was very professional and I was comfortable working with him. If I have a question, I'd email him and he would get back the same day or the next day. Occasionally we'd talk over the phone, but we mostly interacted online.

I was buying a new home and applied for a VA loan from HomeDirect Mortgage. I liked their reviews and rates. Their application process was easy and simple, and the whole process took about 30 days. It could've closed earlier but it wasn't a traditional type of loan process. The documents had to be mailed to me and it was a Friday so the documents wouldn't get to us until Monday or Tuesday. But, we got to close with a rate lock and it worked out good. The lending process went a lot quicker than I imagined and it was a good experience. The rep who helped me through the loan process was a man of his word. He was very consistent throughout the process.

I was trying to see if I could get the lowest percentage rate for my home as far as financing. I started way back at a 5.75 and at that time it sounded good but in the long run, I couldn’t afford it, having a big house. So I refinanced once with the company and went back to the same company, trying to see if I can get a better percentage since I've been with them for a period of time. They had given me a 4.63 when I refinanced the first time and they offered me a 4.2 the second time around. I was going to jump on it because it was a lower percentage rate but a friend of mine told me I might as well look and shop around.

I was right at the closing table with Quicken Loans but I wasn't comfortable with what I thought was a high cost to do this refinance. And that's what led me to reach out to LendingTree. I went ahead and supplied all eight different companies that I got a response from with the same specifications that I was looking for on a refinance mortgage and all of them were diligent in calling back. But the loan officer for HomeDirect, Ryan, was head and shoulders above the rest when it came to cutting through the fog that surrounds a home refinance process. He had crystal clear advice that I was impressed right off the bat. He was the difference in deciding which mortgage company to go with.

I bought a new house. I was referred to HomeDirect Mortgage by my friend and when I looked at the product offerings it ended up being a better product offering based on the information at the time. We did the application early because I was doing new construction home loan. The application was easy and it was taken care of. The start process was fine until we got close to closing.

I wanted to refinance at a lower rate and I know a fella that works for HomeDirect and spoke with him. I did a bit of comparing with other companies after I talked to him and got some information, and it seemed like HomeDirect was competitive with everyone else. I own a business also, so I had to go through some of that information back and forth a bit to get that all squared away. But the process was simple and it was a straightforward deal. The application and underwriting process took 30 days at the most and I expected that would be about what it would take.

When I got a 30-year conventional refinance from HomeDirect, I did some comparison between them and other mortgage companies, including the one that was previously servicing the mortgage and they were much more competitive and had better customer service. I had very good credit and I expected that whoever was talking to me be as competitive as possible. I also had some very specific concerns about the ability to be able to lower the monthly payment which was significantly important to me and what programs existed that best fit the profile of the type of consumer that I was and they listened to me. I wanted the facts that I would never miss the payment and was never late with the payment to be taken into consideration.

I wanted to refinance my house. I did a bunch of research and I liked HomeDirect Mortgage because of their service. Their online application process was easy. I followed what the rep told me to do and I closed within 30 days. The rep was really good to work with. Cutting down the amount of paperwork would be about the only thing that they can do to improve. Nonetheless, the rate was fine and it was what I was expecting.

I was looking into a mortgage when I was buying a new home. HomeDirect Mortgage had better rates than other lenders. I tried other companies but then we found a Realtor first who has a good business relationship with Mark, the HomeDirect loan officer I worked with. I also had another person from a different bank out in the same area. And we made an offer of what we were looking for to both companies and Mark came in at a better rate and lender credit than the other.

We needed to refinance out of our construction work. My wife signed up with Lending Tree and had a bunch of different lenders reaching out to her which were too many to answer. Luckily, one of the ones she answered was HomeDirect Mortgage. We started the process with them because they said they could get us a much lower rate than anybody else. The bottom line for us was that we just wanted to get the rate as low as possible so it locked us into a good 30-year mortgage on a house that we don’t need to move out of so that's great. The rate was outstanding. No one else was offering a rate in that range especially after we locked it in. As time went on, rates have been rising every week in 2018 but we've managed to avoid almost all of that run-off so the rate was excellent.

We wanted to buy a house and then a friend referred us to HomeDirect Mortgage. We were given their information as well so I sent them an email. We worked with Chad and his responsiveness was impressive. As this was our first time buying a house, we didn’t know the process very well, and so there were emails that we randomly sent in and he responded to those within an hour. He was awesome and we were totally comfortable working with him. We got pre-approved in November and then it took a little while to find a house that we like. But once we found the house, we got the actual mortgage approval from the underwriter as well as the disclosures, and the closing process took about six weeks. Everything went really great. Plus, we got a competitive rate. It was very similar to other banks but definitely at little lower end than other banks.

I wanted to refinance my house and use my VA loan or VA eligibility. I got an email from several different lenders and got estimates from each of the m. Initially, I went with HomeDirect Mortgage because of the interest rate that they were able to give. They came in with the best number. The online application process wasn’t difficult. The lending process was standardized and worked well. I gave them some paperwork, then they got it taken care of, and I got the loan. The whole process took from 30 to 40 days.

My husband and I were getting the old VA rate and we decided that we wanted to redo our loan so we wouldn't pay as much interest. Since we had used HomeDirect before, we decided to use them again. It was easy to work with them. We liked the person that we used the last time so we reached out to him again. The whole process was streamlined and we didn’t have to do too much. I would use HomeDirect Mortgage again if I ever need to.

I needed to get some cash and I was in the market looking for the best rate and then low cost. When I refinanced last time with them, HomeDirect Mortgage did a good job. Their agent, Noah gave me a good rate and it was a no-cost loan. I was hoping the same this year and went with them, but there was some cost associated with that one. It changed in two weeks and I wasn’t as happy as I was the first time around. But since I already had all my paperwork done, the process was easier and most of the things were taken care of. But it was still a cash-out.

I was living in a rent-controlled townhouse and my rent kept increasing according to my salary. To me, it wasn't fair because they were taking the money I was saving to buy a new house. The only way to do it was no money down through a VA loan, so I utilized that. I went online and Quicken Loans was the first one to respond to us. However, I quickly got the idea that their rates were so high and all their fees were exorbitant that I was looking at way too much for a monthly payment. That's when I started yielding out to other lenders.

We wanted to buy a new house and I found HomeDirect on a website. They were rated highly so we went with them. I contacted them and they maintained good contact with me. They received the contract, sent me all the information, and closed on. The application process was fine, it was easy. It took them 20 days, which was very quick. Their customer service has been fantastic. They were very helpful during the process and kept me up-to-date and in the loop. I like how quickly they respond to me. Their rate was good and they helped me close on a loan.

I was on an ARM and the rate started to increase so I looked into lenders to refinance. I competed HomeDirect with three lenders. Two lenders were recommended from LendingTree and the current mortgage holder. Then I went with HomeDirect. I wasn’t thinking hard about the application process when I went through it. The forms were easy to manipulate during the application process. And most of it was made simpler because of the loan officer, Aspen. She was extremely strong and proactive and answers back right away.

I was with a company that was just absolutely terrible. And they said that I owed money and they were going to file bankruptcy. I did owe them monthly payments but they said I was behind on my payments which was wrong. It took us three weeks or longer to get a payoff figure from them. They just lied and lied. But, my experience with HomeDirect was fantastic and they were honest. When they contacted me, they said that they could do this and that and they did exactly as they said.

At that time, I had an adjustable on my home and then it started off nice and low and then it adjusted to about four, then I got a letter saying there’s a possibility it would adjust again on August so I thought I better start looking. I went online looking for low-interest rates, 15 years, and HomeDirect Mortgage came up. Their interest rate was lower than others. I also got in touch with someone named Seth and he was very deliberate and prompt about returning calls or emails, which I was impressed with and he knew I appreciated that. There was a day lag, but it wasn’t a week’s lag. If I contacted, he got back, so that was good and he was excellent.

I had gone through LendingTree and HomeDirect Mortgage's rep was one of the lenders that contacted us. From the first call, I already had a good experience with him. Out of all those lenders, he was the most helpful and most knowledgeable at the very beginning. We had a very difficult loan and their rep listened, took information, followed up on it and got back to us in a timely manner. We were impressed with his flexibility and the fact that he was very open to what I was telling him. He listened and respected what I was saying and said, "Send it to me, let me follow up on it and see what I can do." Also, they got the questions to us in a timely manner and we were able to get answers to them.

I was looking for a VA loan for a new home purchase so I did some cross-comparison. HomeDirect have the best interest rate and they got back to me the fastest. My rep Chad was a know-around, great dude. I liked how timely he was. He told me he was going to do something and he got it done way before we thought he would. He sent me the paperwork that I needed to sign, sorted out everything else out for me and it was a done deal. I did an extended closing to match up when I was moving out of the place I used to be in so it took 90 days, but Chad had his part done in 20 days. I was blown away by how extremely well the rate was. Even the title company and my realtor were shocked at how low it was. Overall, it was the best home buying experience. I’ve already recommended HomeDirect to three people.

I had a couple of surgeries this year and my father-in-law passed away. I got caught up with that and so, we wanted to refinance. I searched around, talked to several loan officers and I felt a few were dishonest. I also found one that was a little less expensive but I didn't feel quite as safe with that company. So, I researched HomeDirect and they had a really good consumer feedback rating. And then I looked at their terms and the fees and I liked that it was an in-house.

HomeDirect met the criteria that I was looking for a VA refinance. Their online application process was very good and it took me six weeks. The gentleman that I dealt with was knowledgeable and helpful. Everything was good. I was happy with rate and the term of the mortgage I received or I would not have done it. I had a good experience with HomeDirect and I would work with them again.

I wanted to refinance and I felt like I built a rapport with Jamie, the rep from HomeDirect Mortgage. I had already researched some stuff, so other lenders were kind of hiding it in their back pocket and I had to force it out, which leaves me to not trust them as much. But Jamie laid out everything upfront and she was very professional. I was impressed with Jamie's transparency and she also gave me her contact information, so it was easy for me to reach out to her, contact her and speak with her. If I didn’t get a hold of her, then she would call me back. Whereas with the other providers, it was email, so I never really got to talk to a voice. With emails, people can misinterpret the non-verbal intentions behind everything.

HomeDirect Mortgage was a Zillow choice. They were the second one of the top three there. First, I made contact with them and we submitted our certificate of VA legibility to the lender whose name was Dirk. He was very kind, courteous and helpful, same with his partner Erik who submitted all the paperwork. We are on the East Coast and they are on the West Coast, and professionalism, diligence and coming back to you in a prompt manner are the things you expect when working across states. They were both on top of it all the time no matter what time it was. There were items that fell through the cracks but I was very meticulous about it so I picked it up.

I wanted to lower my interest so I did a lot of research and then decided to refinance with HomeDirect Mortgage considering the rate and the benefits that they have. Their online application process was good and everything that I had to go through to get the mortgage was easy. HomeDirect contacted me and then I gave them the information. They ran the credit, gave me the options, and then I provided the documentation that was required. I worked with James, who was a great guy, and I was impressed with his knowledge.

I was coming out of the military and coming back from overseas. I was looking into going to universities and I was looking to buy. I didn’t know where exactly I was going to be staying at and I didn’t want to really get locked into a yearlong contract to rent something in Georgia and then wait a year before I can break my contract to move to Florida. One of my buddies told me about a couple of companies that are really good with VA home loans and HomeDirect Mortgage was one of the companies that popped up. I gave them a call and got put on the phone with Casey.

My real estate agent referred HomeDirect Mortgage to me and I ended up going with the VA loan program. The application process and underwriting took about three weeks and the online application seemed easy. They just preapproved me and asked for a couple updated documents. The rep who I was working with was very helpful. He was on the ball and contacted me every time I needed to know something. I was impressed with his quick responses and that he talked to me like a normal person. I checked online for veteran's benefits and I got a million phone calls from other lenders. They ran my information and tried to give a rate but they couldn't do as good as HomeDirect. They could have done as good but they said I was in a good spot and no one could do any better.

My wife was checking the rates and realized it was going to give us phone calls when she tried to back out of it. Kasey from HomeDirect Mortgage was the first guy to call and she told him that she didn’t mean to do that. He told her how to stop all the calls from coming in. He was so helpful and informative. Although we had already talked to USAA about a mortgage, we tried to give him a shot and he was fantastic. He represented HomeDirect Mortgage very well.

I wanted to do some remodeling and I wanted to refinance for cash for remodeling. My loan agent, Tyson, did a great job. He really was straightforward and didn’t do any of the high pressure, get-a-quote-from-somebody-else-and-we'll-beat it type of stuff. It was an internet search and I looked for who was offering the best VA, 15-year fixed rates. The moment I went online, it was 30 seconds later and I had telephone calls and emails. And then, I chose four or five companies to see what the overall cost was and what the interest rate was. I was with loanDepot and I compared HomeDirect Mortgage with LendingTree, Quicken, and with two others. HomeDirect came out the cheapest overall for what I needed to do, had the best rate and overall the lowest cost.

I wanted to buy a house. I got a VA loan from HomeDirect Mortgage. I went on LendingTree, put my information, and Ronald from HomeDirect was the guy with pretty much the lowest rate. He took care of the paperwork and just prompted me to sign documents as needed. He was also there to assist and provide advice throughout the process. He really did a good job, because inevitably, new constructions got delayed. He did a good job extending the rate lock and extending as much as he could and did as much as he could until we had to re-lock it. It was the builder that held things up and the lender was always waiting for them. Ronald has an upstanding character. He should be paid more. It made me want to go with him personally and not anybody else because he had the best rate, but he wasn't the only one who had the rate. I would them my friend that if they have the lowest rate, it's worth it.