BOK Financial Mortgage Reviews

HomeDirect Mortgage offered VA loan and their interest rate appealed to us. We applied for a refinance and the process has been fine. They kept in contact with us and kept us up to date with the process. They helped us get what we were looking for with the refinance.

We bought our home a year and half ago and the mortgage company that I had prior to that kept raising my mortgage saying that it was escrow shortage. I would write them a check and then it would still go up and there was no communication. I was making my payments because it wasn’t the amount they thought it should be at that time. They withheld it and then looked at my payments that was supposed to go to the full amount at escrow into the principal. And then, whenever it came time to straighten it out, instead of pulling it out of principal, they pulled it out of the actual payment, then I was short. It was a nightmare. That went on for six months and I was done. So, I was looking for a more attentive and reputable company that could answer questions when I call and have better communication. We’ve done that with HomeDirect and it’s been good so far.

We were coming up on the end of our rental agreement and I recently retired from the military. We decided we were gonna stay in the area so we decided it was time to buy a house. We happened to go to a home show here in Virginia and the realtor was very nice. And she's like, "Well, even if you don't buy a house from me, talk to this guy because he's got really good rates." So she gave me the contact details for Andrew from HomeDirect.

We're looking at purchasing a home. I applied for a mortgage and went with HomeDirect Mortgage because their rates were better, if looking at the overall cost to close. It's also better than what I have seen locally. The loan process was good and easy too. I worked with two of their people the whole time. I've had loans before, so I kind of knew what I needed to have in terms of paperwork. Overall, it's a positive experience with HomeDirect Mortgage and I'd recommend them to somebody.

A few months ago, I reached out to mortgage companies to find out what I would qualify for. HomeDirect was the first one I tried. The process was pretty much on point with the information requested and everything was prompt. I wouldn’t go days without hearing about something and they would always keep me in the loop. The process was a pre-approval first of all. Then we got the pre-approval letters to go in and look at some properties within that range. We did that once we locked up with the property to let them know we were working with them then they started exchanging information. Real estate was involved so I was involved. And it was pretty much a back and forth process, providing all the documentation to get the final approval. But HomeDirect did a fantastic job during this process.

Going through HomeDirect Mortgage saved me money. Based on the information that I received during our initial call, we compared to everybody else and HomeDirect was the most cost-effective option. The person that handled my mortgage process was impressive. I felt confident that he was going to do extremely well and he did. I’ll probably use HomeDirect going forward for any refinancing or new home purchases.

There is a website that sends your information to a bunch of lenders and then all the lenders would submit offers. I placed my information on that website and within seconds, my phone started ringing. I talked to nine people and I went with the first one that called which is HomeDirect. They had the best numbers and their refinance have lower rates so I went with the 15-year fixed loan program. The loan process was good too. There were a lot of emails but everything was answered quickly by the loan officer and her assistant. There were issues with my roof which I had to get fixed too. All the little processes, they were easy to help me with and it was pretty straightforward. They were quick to help me understand or deal with it. Their quality of service was excellent, so I'd recommend them.

Bank of Kansas City which later on merged with HomeDirect had the lowest rates at that time as well as very preferential terms so I did the VA loan with them to pull money out for renovation. I got a call from one of their reps and we went over the loan details. She made the offer on the rate and gave me the quote of the closing cost. Then I received the other quotes and I decided on HomeDirect's. I liked that I got the best offer upfront from them. A lot of the lenders started with a crappy offer and basically had to get a competing offer.

I got a VA loan from HomeDirect and working with them was very painless. I would recommend them especially the loan guy I worked with. He was a great help and he was very professional.

We had a very good experience with HomeDirect Mortgage. We wanted to do a refinance, and went with a VA loan. They were simple to work with, friendly and easy. The representative was helpful and did not pressure us into going with them. We mostly communicated via email or phone and the whole thing took us 6 weeks. We just provided the documents and then got funded.

We did a home purchase and HomeDirect Mortgage was a referral. We did a 30-year fixed loan with them and the experience was pretty good. Everything was mostly done online, except for the closing paperwork, and everything was really easy. I met with the rep, Chad, in person when I had dropped off some paperwork and he was really good. He was an easy person to work with and everything was on time. He was very knowledgeable. My wife had some questions and he was able to answer them all. We were looking for a short close and everything was able to go through very quickly with HomeDirect Mortgage. I'd recommend them and I've already referred Chad to my sister.

I started with a refinance, closed, but then did a home purchase too through HomeDirect Mortgage. I worked with their loan officer Sam and he's been great. He was meticulous on refinancing and gave a good rate so I chose to go with them and I had a good experience. He sent the documents that I needed for the conventional loan or 30-year mortgage that I ended up with and took the information like my Social Security number and then did a disclosure statement. He was always on top of things and would call me if there was something he needed or return a call right away when I had a question and gave him a call. We're constantly in touch on email so we did a lot of our transaction that way. His expertise and the quality of service I received was pretty high. We're good to go as long as the rates are good and he gives me a good deal. I'll definitely recommend HomeDirect.

My wife and I have obtained two mortgages in the past two years through Matt ** at HomeDirect Mortgage - the first in Utah and the second in Florida. While neither transaction was completed without the occasional minor snag, we were extremely pleased overall. In the first case, we were six weeks into the process with Quicken Loans when they (QL) threw a monkey wrench into the machinery by refusing to work with the title company we had chosen. But instead of firing our title company, we fired QL and went looking for a more agreeable lender. After doing some quick research and reviewing a half-dozen new offers from other banks, we chose Home Direct and, thanks to their very generous lender credit, saved ourselves $6,300 off the deal QL had offered. The whole process was much easier, much quicker and less administratively onerous than it had been with QL.

I'm in the military and I'm moving back to an area that I had been before and my wife and I knew that we want to buy a house there. I found HomeDirect on Zillow where it was the top-rated company and the reviews from 1,400 different people about how easy it was to use were all 5 stars. And I would have to agree 100 percent. It was so simple to use and doing it with them took away so much stress.

We refinanced because we had too high of an interest rate. HomeDirect's process was almost too easy, I was beginning to think it might be a scam. The gentleman who I contacted was referred to me and I chose them because of him. He has a very good reputation and I loved the gentleman I worked with. He was great and I've recommended him at least eight times since I've been done. I'll probably give him another call when my wife and I plan on getting another home.

I got the conventional loan program from HomeDirect Mortgage. They weren't going to resell the mortgage so that's the certain amount of commitment and it wasn't the lowest interest rate but overall it was competitive. Their reps were helpful. We have frozen credits so part of the process was to unfreeze credits. They were calling me at all three credit reporting agencies. There were some problems during that but they were there for that. We're doing a For Sale by Owner and they were also there to provide support for all that stuff. The homeowner upset the first appraiser so they had to go get a second appraiser and HomeDirect worked with us to get that second appraisal in as fast as possible and get the approval so we could close within two weeks from the original date. Working with HomeDirect Mortgage impacted my life a lot to get the mortgage that we wanted to despite some curve balls that were thrown. I'd recommend them.

I went with HomeDirect to lower my rate. We've done a VA loan and a conventional loan with them and every time, the reps were very organized and everything went through without any hiccups or surprises along the way. They managed the process well and the reps were very responsive. I never had any discomfort discussing with any of them and posting documents was easy. Giving an information through secured files and sharing stuff was mostly done online. Overall, it's been a very positive experience and HomeDirect has done a great job.

We were renting a house from my parents and we decided to buy the home from them. We went on Zillow and looked at home mortgage rates we could get and shopped around for a little bit. The rate we could get with Bank of Oklahoma was the best and we got a 30-year first-time home buyer loan. This is my first time doing a home loan so neither myself nor my husband really knew much about home loans and we're relying on our parents and others to help guide us. So it was also really helpful that I could reach him to ask for some clarification. However, it felt like the longest process of him asking for another document and me sending it in, and then another document. It started with four documents and there were chunks of information. It would have been helpful in the start to have an entire timeline laid out of what documents would be requested at what time because that just rolled along as we went.

I wanted to buy a bigger place and got a VA loan from HomeDirect Mortgage. I liked their rates and cost. Also, everything went smoothly and straightforward with the loan process. I was pushing for it and the reps delivered the script to see if somebody was misunderstanding somehow. There was confusion with the title company but the HomeDirect reps were pretty good and courteous. I was satisfied and I would recommend them.

When I wanted to buy a new home, I was very hesitant to go with HomeDirect because I've never heard of them. But my mortgage lender is really good and very knowledgeable. I have bought about six homes and he's definitely the best in the business by far. HomeDirect did a fantastic job. They have great staff and I'm mostly impressed with their customer service. I have referred folks to them.

We’re buying a house and we got a VA loan from HomeDirect. They were very competitive as far as interest rates and I had a good recommendation from a few people that used them before. I contacted the rep and told me what he needed for preapproval. He was very down to earth and he was no pressure. We got the house and we had a very positive experience. I would steer my friends towards the loan officer that we used.

We got a VA loan from HomeDirect and most of the process was done over email. Once we had the pre-approval, we got our home inspected by a VA inspector. And then once all that was done, we had final numbers and got the loan approved. It was all done in about a month. Both the representatives that I worked with were very knowledgeable and friendly. But sometimes one of the reps was a little slow to respond and difficult to get a hold of but that could be because of the amount of mortgages they’re pushing through. Also, the VA inspector was in no hurry to make things happen and that delayed things about another week. I had to call him personally to get him the complete paperwork. Other than that, we've been able to get two mortgage loans through HomeDirect so that’s been beneficial.

We saw some of the rates, started shopping around and it was beneficial to refinance. The loan process with HomeDirect was pretty simple and quick. We did everything online and it was kind of a one, two, three and we were done and approved. The rep was very helpful. He developed a relationship with us that went step by step through the loan. It was the best rate on the market that we could find and he was very attentive to our needs. We had some issues with some repairs that had to be done and they held back some of the money while having those repairs done. The rep called us once a week to check and see if we were done so they could release the money. We're very, very pleased with them and would recommend them.

I needed to do some refinancing for some consolidation. I went with HomeDirect because of their prompt response when I first filled out some information online. The loan process was seamless and mostly communicated via email. The reps are very responsive, easy to work with and they continued to stay on top of things and kept me informed of the process and where we were in it. Working with them made that part of life that much easier as far as refinancing, which could be stressful. I would refer my friends over to them.

HomeDirect Mortgage's rates made me go with them over others. I did LendingTree and I fielded all the offers, put all the information together and made the call to HomeDirect. The rep allowed me to use text and pictures, which is easy for me 'cause I'm on the go, so it worked out well. Overall, it was a good process. It's been a professional experience.

I turned over my financials during the loan process with HomeDirect Mortgage and the turnaround was quick. Kelly, the employee from their company, was wonderful to work with. She asked for my good faith estimate and got that right over so everything’s been very positive. It was a simple phone call followed up by an email. I highly recommend them. The experience has been very easy and simple and it was a pleasure doing business with them.

We decided to buy a home and we went with HomeDirect Mortgage for a VA home loan because of their rep, Matt. He was very helpful and explained everything in detail to me. I had several questions and it was a very lengthy time frame but he worked with me and never seemed frustrated or gave up on me, and we were able to finally seal the deal. He made the loan process pretty easy. We verbalized everything on the phone and he would send me a backup email telling me exactly what we had done and the documentation that I had to provide. He was very thorough and accurate. I also liked his attention to detail. He did what he said and it was an awesome experience. He went on vacation for a little bit and I worked with other people in his office who were fantastic.

HomeDirect already had my mortgage. And so, I applied for a refinance with them. Noah, their representative, had all the documents so I didn't have to give any. That was most impressive. The quality of service I received was perfect and my email would be filled up with all of Noah's other emails. Furthermore, my home has been appreciating and it was refinanced with the conventional. I also took some cash back. Working with HomeDirect has impacted my life in a good way.

We needed to refinance the rates that we had before so I decided to use LendingTree as a research tool. One of the best offers was with HomeDirect Mortgage, so I decided to apply. The loan officer at HomeDirect was always available every time that I called. He would also tell me if they couldn't talk to me because they were in a meeting. So, he’d leave me a brief voicemail about what it is that I'm inquiring about and what I needed. Then he would call me back as soon as he's done. The loan that I got was really good. There were other loan officers that wanted to look at it and they themselves told me that it was a really good loan. I got what I wanted so I’m in a much better place than I used to be. I would definitely recommend HomeDirect.

We needed a new house and applied for a mortgage for a new home purchase, and HomeDirect Mortgage had the best rates and overall reviews off of Zillow. A large part of the reason why we chose HomeDirect as our lender was because they didn't guarantee but they were confident that they could get the loan done within 30 days, which we needed at that time. The loan officer that we worked with, Catherine, was able to do that. She was very good and kind of worked into the details. She did an excellent job. She was very knowledgeable with the loan we were trying to get done, so she was a big help in making that happen.

We're purchasing a home and got a veteran's loan from HomeDirect Mortgage. I called them and Julia helped us. She laid everything out pretty simply and we filled out whatever she asked for. She was timely with everything that needed to happen and kept us aware of what was going on. The quality of service that I received was great. All in all, it was a good experience. I would definitely recommend HomeDirect Mortgage.

We were purchasing a home and I got a recommendation from my brother. He used Ryan from HomeDirect Mortgage so I decided to do the same thing. The loan process was great and really smooth. Ryan was very knowledgeable. We had a very unusual situation going. It's a little convoluted, but we already lived in the house. My father-in-law loaned it. We already put some work into it because we had to get the VA loan. It had to be at a certain standard. It's a mess and Ryan helped us figure out how to get through that and get it done right.

When I found a house that I was interested in, I was looking at a couple of local lenders and a credit union and everyone who said that they could get it done, something ended up happening to where they weren’t sure that they could. HomeDirect kept telling me that they could get it done so I stayed with them and they were right. They upheld their end of the bargain. Their interest rate was also right.

We were buying a new house so we applied for a mortgage and got an FHA loan. HomeDirect Mortgage got the best interest rate and I dealt with Sam who was really helpful in getting the best rate and really informative and answered all my questions. He has a quick response time and impressed me with his ability. I'm an out-of-state buyer and I just talked to him over the phone and it was all great. He made the process easy and he's really good. I refer everybody to him.

A friend referred us to HomeDirect Mortgage. Dave, the representative from HomeDirect, was phenomenal. He walked us through the whole thing and helped us to alleviate some problems we are having on our credit. Plus, he was very persistent with the people that we are buying our brand-new home from. He's been down that road before and he gave us good insights as to how to deal with them. He was awesome. The loan process worked out very well and it was a great experience working with HomeDirect.

I applied for a mortgage to refinance and I went with a conventional program with HomeDirect Mortgage. They had good reviews and great rates. I dealt with them mostly through email and they have been responsive and efficient. I've recommended them to a few of my friends.

We bought a new house and did a 15-year loan with HomeDirect. My husband shopped around and HomeDirect gave us the best rate. Also, our rep, Sam, called us for any problem like if I didn’t sign something or if he needed extra documentation. I was a little stressed during the first 24 hours because he told us the rate he would give us was only good until the end of the day which was 6:00, but he called us back several times that day before we officially signed. He was great the whole time.

I got a VA loan from HomeDirect for a relocation. They were recommended to me by someone who had used them and they had the best rates so I went with them. The loan process was pretty simple. There was good communication via both email and phone. They were very clear on what was needed and worked with me to get the loan. About 90 percent of my communication was with the rep, Chad. I was impressed with how easy he was to work with. He'd call me or send me an email, and there was clarity on what was needed.

We bought a new house and we got the conventional loan from HomeDirect Morgage because they gave the best terms. We were happy with the outcome but there were a few glitches along the way. We were going to get a VA loan and about three weeks before we closed, HomeDirect came back and said they had made a mistake that it was going to be considered a refinance instead of a new purchase so the VA funding fee was going to be almost three times higher than they originally thought. So, we decided to go with a conventional loan. But they were great in terms of going back to the original lock-in date and giving us the conventional rate that was in effect at the time as opposed to the higher rate that we had started all over. So that was good.

HomeDirect Mortgage offered us better rates, as well as lender credits and fees and the process was very easy with them. Our experience with them was very positive. They were very responsive and provided any documentation and paperwork that we needed to fill out. It was not our first time buying a home and we didn’t feel there was an excessive amount over the last time we had purchased the house. Even though we had bought houses before, it always feels like a new process. The difference is you didn’t remember from the last time. So, it can definitely be overwhelming but they felt trustworthy.

This is our third home that we purchased and we were just looking to move. I serve in the ministry in the city that we bought the home and we were a good 40 minutes away from them. In order to be more effective, we were compelled to move. We didn't want to go through the previous lender, not that it was bad, but we wanted to use a different option. Plus, I also took advantage of my VA loan. It just turned out to be that HomeDirect Mortgage was able to accommodate us really quite easily.

We got a VA loan from HomeDirect to buy a new home. Our agent was good and we appreciated what she did. Our experience with her all came off smoothly. Everything wasn't perfect but I would recommend HomeDirect.

My sales rep from HomeDirect was good and I've been pleased. I really liked that during the mortgage funding process there were two points of contact. As always, they were on the same page about what was going on and what was needed. It was a very neat process. The only thing that was irritating was I thought they were going to hold the mortgage rather than sell it to Freddie Mac, but it's not a big deal. It took them a month before my loan was sold.

Aside from their consistent and relevant communication, I went with HomeDirect Mortgage because of their rates. They were efficient. The process was done very quickly and thoroughly. It was a VA refinance, so that streamlined a lot of things, but very quick from rate lock to a close was relatively fast, under 20 days. We got exactly what we are looking for and it was done very well.

My boss had some work for setting HomeDirect Mortgage up and had mentioned the head guy. I sent an email to the head guy and he got me in touch with the rep who was really good. I really liked HomeDirect Mortgage. Out of all the experiences I've had, it was probably the best one.

We were purchasing a house and we availed of HomeDirect Mortgage's conventional loan. I liked their rating online and also their customer service when I spoke with a representative. The interaction was so personal and it was as if the location of the branch was here in New York City. I was skeptical at first to use a place over the internet, but the rep Chad was so personable. We had his cell phone number as well as the office number. Whenever we needed him or had a question, he was right on it. He responded to us so quickly through emails and phone calls.

I wanted to go ahead and pull some equity out of the house and do some home repairs. I decided to refinance and apply for a mortgage. I went with HomeDirect for their interest rate and VA financing and the process went pretty good. I did the talk with them and they sent paperwork for me to fill out. They told me what I needed to send them and I got everything done. It was fairly quick and very easy. Also, their reps were good, very friendly and knowledgeable. HomeDirect made the loan process easy and there weren’t any problems or any worries about it.

HomeDirect had good rates and their agent was good, too. He was very courteous, kept in touch, and stayed on top of his game. He got my interest rate lowered down a little bit and cut some years off my mortgage. My experience with the refinancing process was all by the book. There was no misrepresenting and it was all good.

HomeDirect Mortgage worked hard with me to get everything closed out. They were really thorough in their process of getting the best rates that were available. In trying to get the whole mortgage closed out, they seemed a lot easier to deal with than other lenders. I will refer friends to HomeDirect if they were looking for a mortgage or refinancing because I had such a good experience.

We had a second home and the rate, it's variable and was going up so, I wanted to consolidate the first and second with a lower rate. I put something on one of those purchase and said I was interested. I got tons of request and one of them was from HomeDirect. They were the most responsive and upfront and I went with them.

HomeDirect was a reference that I got from the realtor. I got a VA loan with them and everything was transparent process-wise. I had all the documentation except for a little snafu because I was working in Saudi Arabia so I had to reach out internationally to get a document. Also, there was a tax issue that they weren’t aware of so I had to pay out of pocket. It was about $2,000. People pay more than that though. Other than those, they delivered and were very professional. They were very friendly and offered one of the best deals. There was nothing hidden and everything was upfront. They asked my VA rating and waived the VA funding. The interest rate that we got locked in was good. The mortgage payment that they set for was very reasonable especially for what we bought.

We used J.G. Wentworth before but it wasn't good service at all. Something changed last minute so we decided to not go with Wentworth and use HomeDirect instead for refinancing. We got really, really good service and the process was easy. They also have lower rates than Wentworth. HomeDirect is really perfect and I would recommend them.

We refinanced our home that we live in now in California and then we just closed on a home in North Carolina and we're building another one. The loan process with HomeDirect Mortgage was no trouble and it was very smooth. We did everything we were supposed to do and everything worked out fine.

I've put in my homebuyer's mortgage application with three different lenders then HomeDirect gave me the best terms and so I went with them. The loan process went smoothly. My primary contact was Joe and he was friendly and had outstanding customer service. Questions were concise, they only asked for what they really needed, and there wasn't a ton of extra emails. It was a pretty simple standard loan, straightforward, and easy.

I was trying to reduce my interest rate and HomeDirect had a good deal. I had also done business with them in the past. Their refinance process is quick and easy. It was also simple so that's one big plus. Additionally, my interactions with them were so pleasant and professional. They’re knowledgeable and that’s impressive. They were quick and very experienced. It’s been wonderful with HomeDirect and I’ll do business again with them if I ever need to.

There was a refi opportunity that I needed to take advantage of and I used HomeDirect to vet vendors and I liked the package that they had to offer. It was very easy, convenient and informative to work with HomeDirect's representatives. One of them was very accessible via email and phone if needed and I was impressed with his promptness. With HomeDirect, the long-term benefits worked out well and I would recommend the business.

We bought a new property and put this one on rent. It was on 5-1 ARM and we wanted to move it to 30 Fixed. That’s the reason we were looking to refinance so I went online, looked for vendors and found a few. I talked to all of them and found HomeDirect Mortgage were the best and also gave the best rate so I went with them. The person I was dealing, Derek, was professional compared to other people I was dealing with as well.

I purchased a house and everything went fine with HomeDirect when I applied for a mortgage. I had used Chad, the guy I dealt with years before on 3 different loan occasions, so I went back to him. He's good. I'll go with him whether he's with HomeDirect or he moves to Chase. That's how I have done business - find someone who I know works well. I like his personality and how he gets back quickly. I can call him on a Sunday afternoon, tell him I got some questions, and he will put an answer. So that's my number one - good communication to be able to get some answers quickly and make sure I understand how things are moving.

I was getting a new house and HomeDirect Mortgage has the best rate for a VA loan. The loan process was mostly a lot of eDocs back and forth. And what I appreciated about them is they did not let anything sit or any document sit still. If they needed something, I immediately get it to them and then I got to them. Then, we have a pretty short time window to secure that loan and they are able to do it. The rep we talked to was very knowledgeable about the process. And obviously, had lots of experience. He referred me to another guy who took over my loan. It's his assistant and he was also very good. Always real polite, but in touch with me when he needed to and when he needed more documents. There's a ton of documents required for a VA these days. The good thing is we got it done in time.

We looked for VA benefits on the web and then, a number of lending institutions started contacting me. HomeDirect’s salesman was very polite but persistent. He kept calling back. So, we gave them a shot. Our deciding factor was it was the best deal. After they solicited us, we looked at multiple banks and what they were offering. They told us what they were offering in advance after getting very little information from us. Then, we applied at two banks. HomeDirect’s was one of them and we canceled the other one quickly. After the application, it took quite a while to get through the process and it was VA. So, we expected it to be a little harder. It was a 30-day process and there was never really any problem, except that there was a lot of missing documentation. The paperwork could have been handled much cleaner.

My wife did a lot of research and connected us with HomeDirect which works for BOK, which is where we got the 30-year VA loan from. We started talking to Kyle, a mortgage officer, and working out the details. Once we had established what we wanted to offer, we went and did that. We were told, “I haven’t received anything. Nothing’s happening for a week or two.” We were calling back and getting frustrated and explained to Kyle that he was not doing his job. He would continue to come back and say things that were arrogant and disrespectful. We’d rather that he came clean and went to his boss to ask for extra resources. We weren’t moving any faster.

I applied for a mortgage for the low refinance rate and to get some cash out, and I liked HomeDirect's percentage rate and the closing cost. I dealt with Matt who was very helpful and honest to open up for us on the phone. I felt comfortable talking to him, and he answered all my questions quickly and accurately. It was a pretty painless refinance. I got the cash I needed to pay off my vehicle loans and lower my overall monthly debt. So it worked good. I'm pretty happy with the experience and I would recommend HomeDirect.

Because of the rate, I selected HomeDirect Mortgage for a new home purchase. Dealing with their reps was a hit or miss. I got passed around to a couple of people and in the end, I was dealing with four different people. And that's where a lot of miscommunications kind of came from but the last guy that essentially got the mortgage done for us absolutely knocked that out of the park. Also, it was a little frustrating compared to other lenders that I've previously gone through. There were a couple of points where I had to submit the same document multiple times because it was either a communication error internal to the company or something didn't go through. But for the most part, they were good. In the end, the job got done and I'm thrilled with the end products. We got the house so it worked out.

We were moving, needed a mortgage, and we went with HomeDirect Mortgage. The loan process worked great and we were initially interested in them because of the rates. But then, we had a couple of properties that fell through so the process ended up ongoing for over a year and we worked with their own people quite a bit over that year. They provided great service so we ended up sticking with them the whole way. We worked with Kyle and his customer service was impeccable the entire time. He had plenty of patience with us, educated us in the process, and was pleasant to work with the entire time. Working with HomeDirect Mortgage has made our home buying process easier and streamlined, and we appreciated that.

HomeDirect made my refi very simple and easy. They pretty much took care of everything. I had an adjustable interest rate that kept going up and I had two loans. I wanted to combine them into one at a fixed rate and I wanted to do a 15-year instead of a 30-year so I applied to refinance my mortgage. I contacted a few other mortgage lenders, but HomeDirect Mortgage had the lowest interest rate and they seemed most ready to get something done.

I got a VA loan for a new home from HomeDirect Mortgage. I had shopped around and HomeDirect offered the best rate and no one compared. The loan officer, Noah, made the process extremely easy and he was thorough enough to know how to do his job properly. Originally, I was going through somebody else with HomeDirect but they didn't call me back for that weekend. But, Noah called me back right away. From there, I sent all my paperwork like the tax returns, bank statements, and track of all my financial in and we got to work.

HomeDirect was able to offer my brother a very good rate two years ago when he bought a house and it was referred to me. A lot of times, loan officers don’t like it when you say you're thinking about their rates and that you're going to shop around. One time, I told my HomeDirect Mortgage loan officer that and she said that it’s totally fine and to let her know what they could do for me. She said they want my business, they believe they have the lowest rate and that they can try everything I need. I originally didn’t have the time to shop around for a mortgage for a new home purchase but I did a really quick internet search and I still went back to them because they’re right. Their rate is low.

The last home that I bought was with another Realtor and she recommended HomeDirect. Now that I’m buying a new one I went with her recommendation. I bought the house and they contacted me with all the information that they needed to make the loan and get it approved by the underwriter. It took me a while and it was a month and a half of going back and forth and signing but I eventually got there and it was on time. I got the good rate and they kept it locked in for me. They were straightforward, upfront and good with follow-up. They were also friendly and communicated well and I would absolutely recommend them.

I'm very happy with HomeDirect Mortgage. I was contacted by a few companies but Joshua, the HomeDirect agent I have been working with, is the nicest one. He's always responsive and knows all the things that make me feel good especially when it's a first time for me. I would recommend HomeDirect.

HomeDirect was very helpful and they explained everything. We did the loan process in advance because we couldn’t find the exact house we wanted. But once we found it, everything went smoothly. Everything went as expected but it could be done more quickly.

HomeDirect Mortgage had the lowest interest rate so I applied for a mortgage from them. I just bought a house and the process was easy because I have refinanced an old house a few months ago with the same guy. He was very good. Everything happened online, and overall, it was a good experience.

They have good rates and that convinced me to get a loan with HomeDirect Mortgage. It was really easy and the reps were polite and pleasant. They are easy to work with. I'd recommend them.

Lor was our mortgage broker and everybody at Home Direct did a great job. They were very thorough, told us exactly what we needed to do and were very straightforward. Everything went very smoothly, better than we had expected. I had good communication throughout. I would definitely refer them.

I inquired with a bunch of mortgage companies and one of the representative from HomeDirect Mortgage, Dave, called me and I liked what he had to say and I proceeded with him. He was direct, quick and responsive. He got back to me right away when I called him. Their people are fine-tuned and answered my questions to my satisfaction. It was fairly a painless process. They lowered my interest rate and they put extra money in my pocket. They have a very good service and they're good to do business with.

I wanted to consolidate debt so when I did the application online, HomeDirect was the first one to call and they were very prompt in their responses. Everything happened exactly as they said. It was a good experience.

I refinanced with HomeDirect Mortgage. I applied for it online then they called, gave me the information as far as roughly what closing cost would be, the interest rate and all that. They got me all the paperwork, I filled it all out and submitted it to them. I then had an appraiser come out. Also, the representative was really helpful. Every time I had a question he always has an answer for me. I like that he's pretty easy to get a hold of whenever I email or call him and friendly. Overall they're awesome, helpful, and I received good quality of service from them. They got me financially better and I'd surely refer them.

HomeDirect Mortgage is a direct lender and they’ve met all of our expectations. The loan process was very easy and it took Home Direct just a couple of days to get the loan approved. But my previous mortgage company have paid somebody else’s property taxes so it took me over a month to get that resolved before we can actually close. I sent the loan agent some documents and some income verification. I also sent him copies of our driver’s license and basically closed and then we had to e-sign some documents that he had me went through our title company that we chose, and closed with them.

We wanted to pay off some bills. We needed a tax write-off and we figured it would be beneficial to put out some of the equity in our house. It's the first time I've ever had a mortgage so I didn't know much about it but Matthew, the gentleman I was dealing with, informed me about the credit that they give you for certain type of loans and about the bankruptcy, too. He always had an answer to every question that I had and if he didn't have an answer, he was able to let me know he would get back to me once he found that answer then he always did.

There are no loan process fees that are ever seamless, quick and easy but it was much less painful with HomeDirect than other ones. We were looking to consolidate and we went through LendingTree. We went through discussions with Matt who is really good and worked through the options that we could go after. And then, we made the decision to go with them. He and the group there were very responsive to any of the questions we had. If I needed something to finish any paperwork, he was quick to get back to me. My loan went active in May and it has been great for the past 12 days. They have good rates and we got what I was told.

I was trying to refinance to take out some equity to build a pool at my house. My mother had just refinanced her home using HomeDirect and recommended the company to me. The loan process went pretty smoothly. Most of the communication was done through emails and it just went really fast. I filled out the application, emailed my W-2's for last year and for 2015 and two pay stubs to my loan consultant, and gave my statement for my mortgage that I had at the time. The rep kept me informed through email at what stage we were at and how much longer to expect till closing. I spoke to her just a couple of times 'cause I had problems once with filling out one of the forms and attaching it back to the email, so she explained to me how to do it. She seemed really sincere and honest and that was one of the things that my mom liked about her too.

The broker from HomeDirect Mortgage was more responsive than the others and the rates are positive. I refinanced with them and went with a conventional loan program. I shared them my info including my proof of income and a certificate to verify my employment. They also checked my credit and the lady pretty much took care of the rest. It was pretty painless and fast. I talked to her two or three times throughout the process and I'd get answers on the same day. She's responsive and she did a good job. They have good service quality and working with them has been good so far. I did the refi and I do everything online with my payments. It's pretty seamless, easy and user-friendly. I would recommend them.

We were very pleased with our mortgage experience working with Ryan **! He was very fast at getting back with us and answering all of our questions. We also got our pre-approval back the same day. Even our realtor was impressed. We definitely will recommend Home Direct Mortgage to our friends & family!

Received excellent service from David on our most recent purchase with David over the past 6 years. We highly recommend his services to anyone looking for an honest, reliable and hard-working lending agent with superb knowledge of the lending industry requirements. Call him and you will be happy you did.

Erik is attentive, responsive and helpful. He guided me to the best value and understands exactly what I am looking for and offered me several products that could fit our needs. I have used him and HomeDirect Mortgage for two mortgage loans and will continue to use them on future properties.

Great service and all questions answered in a timely manner. Process did not take long at all. I would recommend them to friends and family. Interest rates were competitive. Closing costs were lower than the competition. Agent explained the difference between them and the competition.

Overall experience was Good. Rating could have been higher if not for Appraisal delay affecting overall timeline. Kyle ** was great to work with! Courteous, helpful, accommodating, and responsive. As with any mortgage process I have been involved with you need to personally stay engaged for it to be successful. I would recommend to a friend looking to purchase a home.

I am proud to say that I am now a homeowner. HomeDirect Mortgage has helped me accomplish something. I was beginning to think was never going to happen for me. I had struggles along the way but my agent, Ryan, was great to work with and he got it through. Thank you!

Thought that the process would take a long time however it was right at 30 days and very easy to talk with Lori and Terri. Both very sweet and understanding women. Look forward to working with them again if need be in the future. Would recommend to EVERYONE. Lowest rates I found and very reasonable with cost and fees.

This was fifth home I have purchased and without a doubt the best experience I have ever had!! Dirk and his team were great. We did a complete end to end purchase in less than 30 days! Unbelievable - and I should know as I work at a bank in a mortgage department - we could NEVER have done this. Responsive, professional, informative and willing to go the extra effort or mile to make sure my loan was approved and my wife and I were able to secure our new home. I will refer any and all folks to HomeDirect should I become aware of their desire to either refi or purchase a home. Simply outstanding!!

Working with Matthew and Home Direct was very pleasant. All of our questions were answered promptly, the process was simple, and fees were reasonable. Our broker was patient and professional with the required knowledge for our transaction. Without hesitation I would recommend this firm to anyone in the market.

I've been wanting to buy a house so I applied for a mortgage. I looked up HomeDirect Mortgage on the internet and they had good reviews. Everything looked good. The loan process was simple, streamlined, and easy and I was happy with it. Aspen took care of us and she was great at making everything happen the way we needed it to happen. I had recommended somebody who also got a loan through HomeDirect.

It was time to buy a house and I was applying for a VA loan. The website I used came up with the lowest rate from multiple offers and companies. And the loan agent from HomeDirect was very responsive. Initially, I sent out some emails and asked questions: closing times, information required, if they provided VA loans, if they had a float period or a lock-in date, and closing procedures.

HomeDirect Mortgage had the best rates. I applied for a mortgage with them because I was buying a property. The loan process was excellent. Everything went very smoothly and timely. I was always able to reach them. They always responded quickly to my questions and everything went fantastic. My interactions with their reps were great. I've written an email to them thanking and telling them that it was very easy and I appreciate their help. I would definitely use HomeDirect again.

We sold our house in Tennessee and relocated to a different area in Alabama. We were getting ready to purchase a house so we applied for a mortgage and it's a VA loan. I did some research online and tried to find a good interest rate. HomeDirect Mortgage seemed pretty good and so I jumped on them. There were no problems during the loan process, it was very easy, and everybody took care of everything. Then I ended up going overseas on vacation so I had a little difficulty but they were all patient and told me to not worry about it. I got them to get back and everything went smoothly.

My experience with HomeDirect mortgage was excellent! My mortgage banker Lori ** was great. Everything was explained to me upfront and made very easy to work with. Lori ** and her team were very punctual, nice, and knew what they were doing. If I had any questions they responded to my email within twenty-four hours, responded to phone calls usually the same day. They never made me wait an unreasonable amount of time. If they had any question they email or called right away to get the information they needed to keep the ball rolling. Rate was better than expected. Payments were as expected (they saved me $140 per month). Closed ahead of schedule. I would highly recommend Lori ** and Home Direct Mortgage.

Recent job changes and the situation in my family allowed me to get into a home. I was ready for it and my aunt, a realtor, does a lot of business with HomeDirect Mortgage. She has nothing but good reviews and I can say the same about them. Although my housing bill went up a bit, the house is mine, so it’s an investment. HomeDirect Mortgage made my life easier and was very helpful in getting me through the process. To me, it was a perfect experience for my first home.

I worked with HomeDirect's account manager, Matt, before and I reached out to him and told him what my strategy was. I was selling my house and purchase another house. Matt was able to very quickly respond to me in terms of the way they ran and the right map to get us through the things that I wanted to achieve. At that point, he corresponded with VA, he got my certificate of eligibility squared away. But there was a component for that and this is where Matt just goes above and beyond.

I wanted to buy a house and this was my first time to go through a mortgage process and it was pretty smooth. I just got the mortgage and the house. Sometimes it wasn't that easy to get a hold of the HomeDirect representatives, but they definitely followed up. So, that was good. I would recommend HomeDirect.

They never go wrong, they write stuff, and were reasonable with the timeline. Working with them made the transition to Florida very easy and seamless. They have outstanding service and I'm very happy with it. I would definitely encourage a friend to consider them as an option.

I needed to do a refinance at a lower rate and take the opportunity to take some cash out, too. I went with a VA loan from HomeDirect Mortgage because they have a good rate and very easy to work with. I went through the typical appraisal, termite inspection, and getting all the documents together. HomeDirect Mortgage informed me of everything I needed to take care of and helped me take care of it. Almost all my interactions with the representative were via email but I called if I had any questions I needed to be answered immediately and everything went fine. The rep was knowledgeable of what needed to be taken care of and HomeDirect's expertise and quality of service were excellent. It's been a good experience and I’ll tell my friends they’re a good company to work with.

We've been from being in a rental and I never knew if we were gonna be able to get a home. It brings tears to my eyes. I'm 17 years older than my wife and with a three-year-old son so I wanted to them to have something when I'm gone. I decided to provide them with a new home. It was life changing for us and I didn't know I can see my wife decorating our house and landscaping it.

I was doing a refi and looking for better rates. HomeDirect had incentive credits to cover the closing costs so I went with them. Their reps provided me with their rates and credits. They also set up everything for the inspections and scheduling the closing. They were very responsive and the process went pretty smooth. I ended up going for a 15-year term instead of a 30, which is another goal. I will highly recommend them.

We got an FHA loan with HomeDirect Mortgage for a new home because there was a good referral from my father who's done business with them a few times. Also, I was getting a better interest rate with them and I was very impressed about it. The loan process, for the most part, was pretty smooth and very interactive. The representatives I dealt with were very helpful and informative. All my questions were always answered and they were very prompt as far as getting a response back. They were very on top of things and I felt very comfortable providing everything that they needed during business with them. HomeDirect is one of the better, reputable and trustworthy companies that I've spoken to. It was a big debt of my life and end to a new chapter, and I'm very grateful for everyone who played a part to help me achieve that. Overall, the experience was really smooth and I would definitely recommend them.

I went through a really bad divorce and walked away with nothing. I had to get a home and to do that I got a VA loan from HomeDirect. I went through Lending Tree, they responded to my request in under five minutes and they had the best interest rate by more than a percent of any of the other companies. Also, the people I dealt with answered every question I owned within minutes. And every time I needed something, I call them and they'd pick up immediately which everybody thought was awesome. They took care of all the paperwork, I signed what they told me to and after that, I didn't have a whole lot to do with securing the loan. It didn't take them more than an hour to get anything back to me and it was ridiculous how fast everything was.

We were financially in a position to afford a new home and we personally knew the loan officer at HomeDirect Mortgage. The loan process was extremely easy. The officer requested a series of documents from us. We supplied those documents, and we were pre-approved shortly thereafter. And then after we had chosen a home, he asked for some additional documentation for us. He said that we were fairly straightforward and we didn't have any problems getting approved, so it wasn't extremely complicated or as challenging as we originally thought it might be.

I was looking at a new home in Oregon and HomeDirect Mortgage had the lowest APR among the five companies I looked through so I ended up going with their VA loan program. Their loan form was easy to electronically sign and any questions I had were promptly answered. I mostly dealt with Ryan. We had great communication and he really helped me out and got me through some hurdles because I got hold up with the appraisal. Their level of expertise and the quality of service I received were outstanding so I'm going to refer them to anybody that have purchased a home as well. They're the best ones I've dealt with.

My wife had seen a house that she liked so we got an FHA loan program from HomeDirect Mortgage. The first part of the loan process was good and I worked with a guy named Tyson. He was really professional. Every time I had anything that I needed or had questions, he got back with me. He responds to all of my emails, made everything organized, and knew what program I needed. He let me know the different rates right up front and gave me what the prices and rates were going to be. When the issues came about, he found a way to work through the issue and worked with his manager to get everything done as soon as possible.

I do the house finances and I wanted to be able to take advantage of a lower interest rate and get it on the fix. And also come with potentially some available financing to pay down some expenses. It seemed like the right time. I refinanced and my conditions were to leverage the VA mortgage of whatever VA benefits because both my husband and I are retired military. We laid out the conditions and interest that we want to leverage that, take advantage of the lower interest rate, refinance, end up with some cash that might be able to pay down some things. They were able to marry up the options quite nicely.

My loan officer was Stephen ** and he was assisted by Terri. They made for a very positive first-time home-buying experience. They were consistently engaged with me to make sure I knew what to expect and when I needed to provide appropriate documentation. Everything seemed very seamless and I'm very happy with the service provided. HomeDirect also offered the best rates and they service most of their own loans which is comforting to buyers. The only critique I have is that some documentation requirements seem a bit skewed. If a transcript is needed as part of the process, either allow unofficial transcripts or require the official transcript be provided to the loan officer by the institution producing the record. Also, in the event where a degree was awarded, the transcript will reflect that. The actual diploma should not be required as it is no more official than an unofficial transcript.

Our loan officer, Stephen **, was completely disorganized and there were multiple issues with miscommunication. The issues that arose due to his incompetence resulted in a delay of settlement on our home. I'd be happy to provide the emails that went back and forth to demonstrate how frustrating the experience was for us. My realtor agreed, that our experience with HomeDirect has changed her mind, she no longer recommends this company.

I was looking for a new house to buy. I had a friend who had used HomeDirect Mortgage, so I applied for a loan from them. I spoke with the person there that my friend had spoken with before, and that person walked me through the loan process. He was informative and worked well at having everything set up. After working with HomeDirect, we got the home that we wanted. I'd refer them to a friend.

At first I had another mortgage company. Then I reached out to HomeDirect because a friend had used them. They gave me outstanding interest rate and there was a VA. I had excellent dealing with them. As a matter of fact, when I went to my title company, they thought it was a mistake and even called HomeDirect on their own because they didn't believe that the interest could be so low for the VA right now.

I had a very large expense that I had in the house and I knew I had equity in it. And so, I went looking for mortgage companies. HomeDirect had better rates and I did a refinance. Not all the fees that go into doing a home loan in general and refinance were really laid out front. But the rep was very helpful. He pretty much ensured that I was gonna have the rate I wanted, which was the same rate I had currently on my initial loan. They worked with me. They went back and forth in a couple of respects but in the end, it was resolved, which is what we all wanted. They saved me money. It's a good company to go through to help with a refinance.

We were shopping around for a new home and I needed a quote for a mortgage, so I decided to shop around for a lender as well. One of my older buddies, who has gone through 12 houses in 20 years and has used HomeDirect multiple times before, had a lot of previous experience working with Ryan. He said that Ryan gets the job done and he gave me Ryan's contact information. So, I gave Ryan a call and let him know that I was shopping around for a lender.

At the time that I applied, I had three mortgages and I wanted to consolidate them all down to one and see what I could do with payments. I went online, filled up a basic application and I started getting phone calls. I had barely clicked the submit button and Quicken Loans was on the phone. I've dealt with Quicken in the past. I've had a loan through them and they're one of the first that sells my loan to somebody else almost immediately. I don't think I had made the first payment yet when they did I didn't feel like staying and going back to Quicken Loans. They offered me decent rates but I started getting two or three back to back phone calls from people and they were hounding. That gave the impression that I'm dealing with an agency that one hand doesn't know what the other hand is doing. So, I shied away from all of those.

Dave is the most awesome, caring and straightforward lender we have ever dealt with. He bent over backward to help us work on getting our credit items in order and kept us informed on our mortgage the entire way. Recommend him highly 100%.

I was looking to buy a house. I went on LendingTree and HomeDirect was one of the first companies to contact me, and their rate looked good. Also, they were willing to do a second VA loan, while other lenders I talked to didn't want to do that. I applied for a mortgage and got a VA loan from them. One thing that I liked about HomeDirect was that whenever I called, they usually answered or called me right back and they were quick to respond to emails, whereas in my experience with a national and bigger lender like USAA, every time I called I always got a voicemail. Sometimes I'd have to wait awhile for USAA to call me back, and whenever I have deadlines, it's really helpful to have fast turnaround on communication.

My Loan Officer, Matt **, was very easy to talk to and helpful. He always returned calls and emails promptly whenever I had a question. He made the process very easy and was always looking out for my best interest. It seemed like I had my own personal banker. He made sure everything was coordinated behind the scenes with the underwriters to ensure my loan closed when I needed it, even though I kept changing the date on him. There was never any doubt that my loan would be ready. This was truly impeccable customer service I wish I could receive from all businesses I deal with. Great service. The website seems excellent for keeping track of all my account details. I'd highly recommend HomeDirect to everyone who needs a mortgage.

We dealt with Erica ** in Loan Department. She was a great help and personal, courteous. Erica and her staff was the best to deal with. Even the closing clerk, who has been doing it for 35 years, said this was the easiest and the paperwork was done right first time. There is not enough we can say about how smoothly and timely the VA loan went through. Highly recommend her and this mortgage company.

For over a week I have been attempting, very unsuccessfully to contact you by phone and via your website and each time the results have been frustrating and very disappointing. So much so, that I am considering refinancing with someone else just so I can put you guys and your lack of connectivity, behind me. This makes absolutely no sense! I registered and paid my mortgage online and 5 days later I cannot determine if you processed it. My bank account shows the money is still in my possession. Do you NOT want to be paid?

I was satisfied with the service but would have rated the experience higher if not for two issues. We built a new house on a lot we already owned and initially applied for a VA loan. We were quoted the terms, including a VA funding fee of $4,375. After filling out innumerable VA forms and asking our builder to do the same, we were told that since we owned the lot, the transaction was considered a refinance and the VA funding fee would be $11,500. That was within a few weeks of closing. The good news is that HomeDirect gave us a conventional loan option based on the interest rate in effect when we originally locked in our VA rate so the increase in the payment amount was minor.

It would’ve been so much better for me if I was able to pay with credit card that rewards me point for money spent on the credit card. I hope HomeDirect reconsiders this policy and allows its customers to pay with credit card. I’m certain that you will have many prospective customers to do business with you.

Mr. Tyson ** has been extremely diligent, attentive to our needs at every step of our loan process. He has made the entire process free of any obstacles and has been very thoughtful and thorough when important documentation was required. I highly recommend Mr. **.

This is the second time I have had the pleasure of doing business with this lender. Matt ** and his team are the best in the business. He was able to obtain the best rate in the market and did a stellar job explaining the details of the loan. Everything was 100% correct and ready to go at closing. Additionally, Matt performed exceptionally well with the VA loan process and ensured my full benefit was being used. Understand this is a very tumultuous process. He was always available and if he missed my call, returned it within an hour each time. Throughout this process, I knew I was in the best hands possible. If you are looking for a loan officer and company that really pays attention to detail, is competitive in the market and treats customers with the utmost respect, you have found them. Matt ** and the company he represents are first rate and are my lenders for life.

I recently called to state my complaint and relayed my disappointment with your bank. Your bank paid my homeowners policy in error and when I called the situation was further compounded when the customer service rep explained that I was wrong and then went on to give me a bunch of bad information. When your bank figured out the problem and left me a message that I was correct, they added I should get in touch with my insurance company to straighten it out.

Simply put he's the best! Second purchase with Nate **. First time real estate agent used, this time for sale by owner selling ours, then fsbo purchase. Guided us, helped motivate various parties involved right up to closing, THE BEST!

Obtained a VA house purchase loan. The service from HomeDirect was superb! Everything was done very professional and the process was clear. All my questions were answered fully. I would recommend HomeDirect to my peers - veterans. I appreciate the fact HomeDirect takes care of us veterans. I am very happy with everything and can't wait to close on new home.

Was a wonderful experience working with Steve **. Friendly, cordial, but a no-nonsense approach that made the mortgage processes a pleasure. Of all the people involved in this transaction; realtors, sellers, inspectors, VA etc. Steve was the only one we could regularly count on. He provided guidance and insight that set our minds at ease. We've been searching for a home since pre-bubble. My wife and I have met the snakes and all the shenanigans, we waited it out and tried once more with this home. If more people in the industry would model themselves after Steve, real estate and our economy would be in much better shape than it is today.

VA Home loan refinance - Chad ** and Terri ** were awesome! They were available at all times and very prompt to answer any questions. From start to finish they provided A+ customer service! I would highly recommend their services to anyone looking to finance/refinance a home.

Matthew ** was the loan officer assigned to me, and I couldn't have been more pleased! He always responded quickly to my questions and took the time to explain the process thoroughly. I had a lot of questions since I was a first time buyer, but I never got the feeling of frustration or being rushed from Matt. The process has been simple and gone very smoothly. We had 45 days to close, and pretty much everything was done with three weeks to spare.

Erica did a great job handling a complex loan. We have closed loans many times in the past and never really felt the bank was working for us. Not the case with Erica. She was responsive and always had a work around no when things seemed to be at a dead end. Thank you Erica!

Sam ** is the mortgage officer I dealt with. He is a true professional. He gave me a competitive rate, always responded to my calls and took the time to guide me through the process. The only difficult part of the experience has been the HomeDirect website. Since BOKF is going through some acquisitions and rebranding they have loans serviced from several different institutions and there are multiple login pages presented to you. I hope they eventually make an investment into consolidating their mortgage servicing IT infrastructure.

I had the pleasure of working with Nate **. My experience working with him was fabulous. Nate took great care of me during me the loan process on two properties. He was very quick to respond, courteous, and knowledgeable. Because of the great experience I had, I also referred my friend to work with Nate on her mortgage needs.

The rate was so low I thought it was a scam. Not only was it not a scam, HomeDirect was fantastic to work with. This was my first home purchase and Matt ** answered all my questions quickly and professionally. We closed on time and I saved myself a LOT of money. Great lender.

A friend of mine out of Maryland told me to try out Nate at HomeDirect. I was a little skeptical at first trying a bank out of state but my my was I wrong. I had rates from multiple different banks ranging in interest rates but once I talked to Nate he blew their rates out of the water! For a 30 yr mortgage with HomeDirect I was offered a lower rate than the 15 yr with all of the other banks I had gotten quotes from! The other lender I was talking to actually told me "buyer beware" because she thought it sounded impossible looking at the current day's going market rates.

Mathew ** was a fantastic loan officer to help facilitate a smooth, well-informed home loan process. His communication was primarily through email and responded quickly and accurately. We were able to close 2.5 weeks early without any issues. We secured a great rate too! I would highly recommend!

Chad ** has been my mortgage banker for my last three refinances. As always, it couldn't have gone better. Chad is a great communicator. He always takes time to make sure I understand the numbers. And I always feel like he is looking out for me. The closing costs were reasonable, and the interest rate is rock bottom. Was happy with how quick and easy the process was. Would work with Chad again, and have recommended him to several friends.

Lori's rates sound too good to be true, but they're legit! Best mortgage experience I've ever had and best I've ever heard! No one in the country can beat her rates and customer service! You won't be disappointed. Get locked in quick and tell all your friends!

I compared HomeDirect to the other two lenders I was looking at and HomeDirect was more competitive. They offered the same interest-wise, but when it all comes down to services, HomeDirect was better. I purchased a new home and the only program I was eligible for was the VA program. All I had to do was meet their qualifications to get it and that was it. The lender, Nate, and I were able to be on a first name basis and with him being on the phone, we made each other felt like we knew each other on a personal level. He took it from the business level to a more personal and we were comfortable with that. Even though my realtor had a personal broker, I personally didn’t feel confident to be with anyone else, but Nate.