BOK Financial Mortgage Reviews

HomeDirect has no origination fee. I was working with a different company, and they have origination fee. I did not like that. The process at HomeDirect was also very straightforward. I was very pleased with the whole experience. I liked the fact that a lot of it was done online. There was not a lot of physical paper required. I was able to e-sign most of the documents. There was not a lot of back and forth.

I looked into getting a mortgage for a new home purchase and I ended up going with a VA. HomeDirect Mortgage seemed very eager and very honest, and they opened up an upfront communication. They were very professional and handled very well. We got pre-approved very quickly. Just a few things had to be passed back and forth, then we had to find the right house. Aside from handling a few document signings and stuff, Erica, our mortgage broker, handled everything very cleanly. She was excellent in all the communications with the seller and with the real estate lawyer and leading us through the process very efficiently. So, it worked real well. We went for a quick close, so it went very fast. HomeDirect Mortgage’s online application process was easy for what we had to do. Initially, we were quoted lower. The rates fluctuated a bit and we didn’t get to do as much buy down as we would like, but the rate and terms seemed very fair.

My experience with HomeDirect was pretty good. John, the guy that I was working with, was upfront and straightforward, like he would actually write everything out and itemize fees and cost. There was no ambiguity where a lot of the other ones was like, "Oh, we can you this rate," but they weren't really giving a great deal of information on how many fees that were gonna come potentially once I've stepped into it. The way he approached it was very good. The transparency was important to me and I felt that he wasn't trying to hide anything. He was making sure I was informed before making a decision. He's a 30-year veteran in this so he knew how things went and it was very evident that he was competent. He sold me by giving information and facts, not just smoke and mirrors type thing. I was very happy and he was very helpful through the whole thing.

I was looking into getting a mortgage for a new home purchase and I was already in the process at that time with my current lender. We were about 10 days out from closing but I thought that I didn’t wanna work with those guys, so I did a mass search for someone. It was at LendingTree or Bankrate or one of those places where they start in a bunch of calls and I started quizzing everyone that called in to see if I thought they were gonna be good enough to get me closed in those 10 business days. HomeDirect’s online application process was easy and the application and underwriting process took two or three days from the first conversation to getting the initial commitment letter.

We got a conventional loan from HomeDirect for a new home purchase. It was better than any of the other companies we applied for. A lot of the initial information gathering was in online form, to get the quote or the bid, and then DocuSign for the initial details. There was also a phone call follow up and Joshua, our mortgage officer, was really helpful in answering questions throughout the process. I liked his attention to detail. There was never a situation where I had questions that he hadn’t already anticipated. He really helped us and his availability was really great. If I had a question or a concern, it only took under an hour to get back to me. From start to finish, the process was under two weeks and part of that was a delay in being able to get a W-2 from the IRS because they were closed. But once they had all the needed information from us, it was processed in a couple of days. The rate and terms of the mortgage were very good. We were happy with it.

I was looking to buy a new house and decided to apply for a mortgage. HomeDirect Mortgage was recommended by my Realtors and we called the representative. He was on-point all the time and he kept us informed. He asked for some paperwork which we provided and that was it. He did exactly what he said he was going to do to help us out and we progressed with the whole process. I felt super comfortable working with HomeDirect.

Initially, my wife and I were thinking of doing some remodeling of the house. We then decided we didn’t wanna take any equity out of it and that we just wanted to change our loan down to a 15-year loan, so we could possibly pay it off while we were alive. I ended up going online and inquiring which is something that put my name out there, and the lady from HomeDirect Mortgage jumped all over it, and it seemed to work out. The application process was smooth. I'm an old-school person who is not really savvy on computers and we did this whole thing over the phone which, by the time it was over, was a neat and easy deal. We had it done within a month.

I like the fact that HomeDirect doesn't sell the mortgage and that is one key factor why I went with it after my research. I spent 30 plus years with my company before I retired, and I had a mortgage with my company moving every three years. I also had my mortgage with my company’s credit union and they sold the mortgage, and it really pissed me off. Also, HomeDirect was expedient in their response. They did a good job with the online application process and I was really most impressed with. The person that got back to me, Dan, was more professional and actually followed up with a phone call, which personalized the service, which I liked. I looked up his credentials online and in doing that, I wanted to make sure that before I gave all my personal information, that I wasn’t gonna be scammed. So, I was giving questions through the process to make sure that I was not being scammed.

I was researching online, trying to call and shop around for a mortgage, and I came upon HomeDirect. Their rates were similar with the other companies but when it came down to total closing costs, I was swayed to go with HomeDirect because there were no administrative fees with them and that was really helpful. Then, for the rate that I got, I also got a credit at closing and no other company was doing that. Their online application process was easy and everything went well. Then, it was a few days before we got the approval and the process was completed in 60 days.

HomeDirect was referred to me when I was looking for a mortgage. The rate that I received was okay although anything can always be improved when it comes to that. I worked with accommodating, friendly and helpful reps and their application process was easy.

I had some friends recommend an agent that they knew personally. So I called their mortgage guy, and we went through the process and it worked out. He was really helpful and did a good job. He followed up on stuff and took care of business, and he was helpful with my situation. I was happy with the rate that I got. The only thing I had a little issue with was once I closed, I didn’t get any mail or any information. I had to follow up so I'd figured out when my payment was due. I got emails or questionnaire about my experience before I got any information about my actual loan. So, that was a little confusing, and it kinda threw me off a little bit. But other than that, I was pretty happy with my experience with HomeDirect.

I am a veteran and when I purchased a new home, I applied for refinancing with HomeDirect as they represented the VA. Their application process was simple and it took about two months for the underwriting and application process. I was able to contact their customer service through phone but, I would rather have the lending process done face-to-face than online. HomeDirect needs to be a little more straightforward with their overall process and improve in getting better numbers back to the person buying a house.

After I let my son and his three kids rent and live in the house that I bought, I looked for another house. I looked into getting a mortgage and since I already had one with HomeDirect Mortgage, I figured that getting one from them would be the easiest way to go. Getting ahold of their customer service was easy and my interactions with them were normally done through their website. There were occasional calls too.

I looked at reviews online and HomeDirect was highly recommended for being efficient. We got a conventional loan and the application was straightforward and easy. The rep Sam was attentive, and he followed up and called us to make sure everything was going fine. Even the person at the title company that was doing the closing said he was exceptionally good. Everything went smoothly.

I shopped several different folks and HomeDirect was the most forward, the most authentic, and laid it out like it was. They better at explaining and it wasn't a puppy mill operation. The application process was very easy and professional. Any time you get a mortgage, there's a lot of stuff that you had to provide. And then the state of Texas caused us to do some strange things as well, but we did that. I like the way Matt and Steve did their business. The application and underwriting took like a month and a half but there was an additional month and a half because of the requirements from the state of Texas.

HomeDirect Mortgage has a good VA loan and the application process was smooth and easy. I worked with Brian and he was also easy to talk to.

I did a refinance with HomeDirect and the application process was easy enough. The guy that I was dealing with was decent and he did 90% of everything. I was the one dragging my feet and it could’ve been done quicker because he was all over it. He was a huge asset and he was non-pushy but he got me what I needed done. He was also very user-friendly and was waiting on me more than I was waiting on him. So, the guy did his job. My rate was a little bit high but I get that the market goes up and down. I had zero problems and HomeDirect did a good job and did everything right. I was very satisfied and very happy with what they did.

When we were buying a house, we went with HomeDirect for our mortgage as they did not have a configuration rate. I applied online then the guy who sold our home called me shortly after. He was really helpful and knowledgeable. The whole process took a little less than a month which I think was a reasonable time. I liked everything about their service and obtaining the mortgage was very easy. Also, the mortgage rate and terms I got were all good. All in all, everything about my experience with HomeDirect was perfect.

I originally did a new home purchase with HomeDirect, then in this last go-around it was a refinance. It was super easy to obtain a mortgage with them. They've got a very automated and streamlined process. The lending process took a total of three weeks. I worked with the rep, John, and our interaction was exceptional. I was impressed with his full understanding of a VA loan and how to process it. He walked me right through the process so there were no hiccups and surprises along the way. Though HomeDirect’s rate was a bit higher than I expected, it was within an acceptable range. My experience with them was outstanding overall.

My brother used HomeDirect before and I also applied for a mortgage with them. It was for a new home and their process was easy. We pre-applied before we found our house, so we had the process going for a couple of months before we had the house that we were gonna purchase. But when it was time to do everything, the loan process went quickly. We also had an excellent experience with Chad, the gentleman that we are working with. He was on the ball and we got everything we needed. He answered a lot of questions in the beginning when we were trying to figure out what we were gonna qualify for and always called us back. And at the time, we were in the process of selling three houses, so it was kind of a special situation and he handled it really well. The mortgage rates are pretty high right now, so that was a little disappointing, but it’s beyond his control. Still, working with HomeDirect Mortgage made buying our house a lot easier.

HomeDirect was recommended by the builder who constructed our home, and they had a few people that they normally deal with. They also had the best rates for us. We did the rate lock-in, so we were able to flow down to a lower rate, which at the time, was the lowest possible. And as soon as we locked in, the interest rates started climbing, so we locked it in at a very good time. We haven't had our first payment yet, but we closed with them, and everything was a very smooth transaction. We purchased other homes in the past, and this was pretty much the smoothest transaction that I've ever had for a home purchase. It was smooth because we received a lot of communication, almost on a daily basis as to what we needed to do and what information we needed. They were very responsive to emails, texts and concerns as well. They didn't see me like we were just a number. It was definitely worth it.

HomeDirect gave me a competitive rate for a new home purchase and it was better than what anybody else was offering. I was happy with the rates and I went with them. The online application process was easy and straightforward. I got it done relatively quickly and I didn’t run into any issues. Reed, the loan officer, got me set up and I was impressed that any time I had a question or needed any information, he was always right on it. He always got back to me super quick too. I was a first-time home buyer so, going into it, I didn't know what to expect. He helped out, making the process easy for me and easy to understand everything that I was looking at and what I was reviewing. He did a great job and I would recommend him.

We were having a house built, and we went through a place here in the town and they had a preferred mortgage lender, so we worked with them a little bit. It just felt a little higher than what I thought. One of my co-workers had used LendingTree before and gotten great results from that. So I went ahead and gave it a shot, and put my information down on LendingTree.

We were online at Zillow.com looking for lenders and HomeDirect was the first one to contact us, and they were great from day one. The rep Steven was awesome. He got the application form over to me that evening, we filled it out and we had an answer the next day. It was very simple and easy. It only took a month from beginning till closing. He gave me advice and helped us with anything we had questions about. He was always available on weekends and evenings, whenever we had any extra questions. We got one of the best VA rates he said he had given out in a long time, and even our realtor said the same thing. I'd definitely recommend them.

I wanted money out of my house. It was a refinance and I applied for a mortgage. Julianne from HomeDirect was recommended by a friend so I worked with them. I called Julianne, told her that a friend gave me her number, and told her I was interested in. A couple of hours later, she sent me back a couple of different options that we had talked about. A day or so after that, we sent her some papers and two weeks after that, we were done and funded. It was fast and easy with her. She made it all really easy. From the time I talked to Julianne the very first time to the time I was funded, it was under three weeks.

At the time I needed to purchase a home, HomeDirect had a good rate with some lender incentives. They didn't have the absolute lowest cost, but based on a couple of factors, they seemed to be the best fit. The process of getting the mortgage was relatively easy. I was previously pre-qualified with another lender, but when I shopped the rate, HomeDirect was significantly lower than the other lender. Once I had gotten in contact with HomeDirect and qualified with them as well, they sent me the information right to approving and proving the rate they had shown they were gonna offer me. Then I went through the rest of the steps by providing my information.

About eight months ago I went with Veteran United and they sent an appraiser out who appraised the house for a little over 115,000 which I thought was high. Then when I decided to go ahead for the market and try again, I didn't go with them. I had my initial call with the HomeDirect rep and the consensus was they felt comfortable. They put the paperwork in the initial loan and the mortgage figure was around 150. Then, I came back and told them I had the house appraised 'cause I was gonna refinance and switch it over to VA. I also had to pay 500 bucks for an appraiser and I didn't feel comfortable doing that again.

We were purchasing a new home and shopped around different lenders, and HomeDirect had the best rate. Their application process was seamless and really easy. We gave them the information they needed and they took over from there. We uploaded the documents and DJ did a great job in letting us know where we were and updating us. Plus, he gave his cellphone number and answered questions any time I asked. I was very happy with him and can't say enough about him. Everything was done early and we were able to close early.

HomeDirect was efficient, thorough and really helpful. I worked with David, and he was very knowledgeable and very patient. This was a process that I’ve never done before on my own, so he was really helpful. He was there when I had questions, and he didn’t mind me asking stupid questions. He never made me feel like I was stupid. When I texted him, he would reply pretty much within an hour, and if I emailed him, he got back to me that same day. He was really good and awesome.

The application and underwriting process with HomeDirect went fine. I filled out the application and then provided a bunch of documentation. Also, their reps did just fine. It was almost entirely by email and they were quote responsive. It worked out just fine with HomeDirect and we would use them again.

I got a conventional loan from HomeDirect Mortgage. I liked what I heard from them and we pursued it. I compared it with Wells Fargo, and I didn’t like their attitude. Their process was easy. The application and underwriting process took about two weeks and they handled it very well. The process went very smoothly. The agents from HomeDirect were very thorough and they did their job well, and they were always on call.

HomeDirect Mortgage was recommended to me by my son when I was buying a house. They've done me a good deal and I went with a conventional loan program. I signed all the paperwork online and the process was easy. Ryan, the rep who helped me, was very good and very willing to answer any questions I had. If he wasn’t available, he'd get back with me. I felt very comfortable working with him. However, the lending process took bit longer. By the time we got the inspection done with the one house that I bought, there were a lot of work needed to be done and they weren’t willing to do it. So, we held off and I found another one. Once we got what we wanted, the process went smoothly.

I was looking to refinance, so I looked at a couple of other mortgages. I’m already with Bank of Oklahoma and I've been with Bank of Oklahoma for years. So, I re-talked to them and now, they go through HomeDirect. Everything went pretty smooth. We just signed and it was easy because I was able to sign the paperwork online. And they came to our house to physically sign the paperwork so it was pretty easy and not a whole lot of work on my part.

I used LendingTree online and HomeDirect's guys connected with me. David talked me through everything and was able to educate me. He was a great advocate and he did a wonderful job. I thought the process was gonna be difficult, but it was easier than I thought. They did a lot of the work to help me. Plus it ended up being the lowest rate.

We ended up going with a VA loan and we chose to go with HomeDirect Mortgage as a friend of mine from work used them before. I did the application with HomeDirect over the phone and I felt comfortable with them once we started working. Nate was our point of contact throughout the entire process and our interaction with him was the easiest and smoothest. I was impressed with the daily communication. Any time I had a question, he would answer it or find the answer. It was a checklist that he covered, and I didn’t have to worry about anything. I was also content with their rate. Underwriting was a little difficult at some point. But I told Nate that I understood that they were giving me $300,000 for a home. I also gave him the same information several times. Other than that, it was a fantastic experience with HomeDirect Mortgage.

I went through Bank of Oklahoma for my initial loan but I got divorced, so I had to refinance my house and that led me to HomeDirect. I already had my account set up with them, so as soon as I called my loan officer, Casey, he jumped on it right away. I didn't feel the need to go shopping around or go anywhere else. I’ve been happy with my mortgage up to now, so I didn't wanna change.

I'm an employee of Bank of Oklahoma, so I went through them for a mortgage from HomeDirect. The bank has an online mortgage application, so I went through our mortgage person to give them the documents and get that moving. They worked with me on all my requests and the rate lock was pretty much what it was. Everything went smoothly.

I applied for a mortgage through HomeDirect for a new home purchase. HomeDirect was who my parents went with and since they’re also a bank, there was no origination fee. I went with a conventional loan and their online application process was easy and straightforward. It took less than a month from application till closing. There were two people that I interacted with, Casey and Anthony, and both were quick to respond. Casey was available for the majority of the time. The only reason we couldn’t contact Anthony was because he had some service to go somewhere but Casey followed up quickly after. I knew that they were trying to sell a mortgage, but I didn’t feel like they were trying to push something that I didn’t want. They were very straightforward and honest. HomeDirect's rate and terms were good and I'm happy with it.

I looked at a couple of different lenders for my new home purchase, and at that time, HomeDirect offered the absolute rates. Their rate was half a percentage below everybody else that I talked to, which was great. Working with them was just so much easier than with anyone else. I got a VA loan and their online application process was super easy. This house was in the process of being built then and as soon as the inspector came in and the appraisal was done, we closed in about five days.

We had been leasing the house that we purchased for five years, so we were looking to get into traditional financing for it. The process at HomeDirect took a lot longer than we thought it was gonna take, and it wasn't an easy process. Kent was our loan officer and he was very nice and always prompt to return calls, but the underwriters majorly dropped the ball. There were a couple of things that I didn't understand, and I felt like we were in the eleventh hour trying to close the loan. The seller who we were buying the house from was wigging out on me 'cause we had several closing dates that we didn't close on. One of the things that was a problem was our appraisal. They had had the appraisal back for at least six weeks, and it had already been approved according to our loan officer. They came back and said, "We had to have all these extra steps done with the appraisal.” They were steps that should have been done a long time ago.

I'm an employee of BOK and I applied for a refinance at HomeDirect Mortgage. I went with the 30-year fixed program and it was not really beneficial. The application took about 30 days to be completed and I was frustrated with the whole process. Reading back and forth, the electronic disclosure statements didn’t get correctly sent so we had to delay closing. I was frustrated with the whole process and I didn’t think it was near as smooth as it should have been.

My son used HomeDirect Mortgage before and he recommended them to me. I got a standard conventional loan for a new home purchase and the application process was good. It took about a month to complete and I was happy with it. Their rep, Dick, helped me and he was excellent. I was very comfortable working with him. He got me the rate and terms that are as good as you could possibly get and everything was set up to where things worked out. Also, he was very comprehensive. He made sure that he followed up every step of the way and that everything was easy for me to understand and get everything in according to what he needed. I was very happy with my experience and if anyone who wants to hook up with a lender asks me, I would recommend HomeDirect.

It was very easy getting the mortgage with HomeDirect. We started in October then we bought our house in December. It only took like three weeks to close. We didn’t have that many interactions with their reps but they were good. It was through email then we talked to them on the phone a couple of times. The rate and the terms of the mortgage are fair too.

I've done mortgages eight times in the last eight years with different properties, and HomeDirect's process was one of the easiest. I had a better experience overall. Everybody was good and there was really good communication. Firstland Mortgage owned the first mortgage on one of my properties, so I had them just refinance it in place after a loan, so I didn't have to take out a second mortgage. And Firstland used HomeDirect as the company. There was some issue when it came to the amount of time it took to fund from close time. And then there was some odd situation where there were some direct paid bills that were being directly paid from the refinance, that instead of sending the checks to the entities or direct-paying them, they sent me checks and they sent them to the wrong address. So then they just stopped the checks and sent them to the right one.

I was able to do a six-month lock with HomeDirect and the application and underwriting process for the mortgage wasn’t long. Every time I needed something on the financial part, everything was ready. I didn’t have to wait on anything. It was also easy to get the VA loan because I had a good financial advisor that works for HomeDirect. We got a good, low rate compared to what's going on right now and I'm happy with it. The representative I worked with, Julie, was awesome as well. Any time that I called, she was available. If she wasn’t available, I would leave a message and she would call me right back. She answered all my questions. Everything has been great overall.

Before, I had a past experience with HomeDirect Mortgage and it didn't work out. This time however, it did. Getting my mortgage was relatively easy and it took only a few days until we got our first estimate. Before closing, we made a bunch of changes and I had to work with their agent a few times. Even so, the response time was quick and it was really positive. Also, the rate I got was good. Though the rates ended up dropping after a few days, we had to lock-in our rate so it made sense and we got what we asked for.

I already had a loan with HomeDirect. I had to refinance and the process went well. I made a call and said I needed help refinancing and it went from there. It was more aggravation than I wanted to go through, but it's not HomeDirect's fault. It was just I didn't wanna do it that way. The rate and terms were okay, but I'm not happy with it at all. I went from a 3.9 to a 5.25. The interest rates had gone up. But any bank I would have gone through, I would probably come out with the same interest rate, if not higher. They were able to lower it about half a percent for me. I've enjoyed working with HomeDirect. I had good customer service.

I used HomeDirect Mortgage since I already have some business with Bank of Oklahoma and they're partnered with Bank of Oklahoma. I realized there’s about a jillion steps to take in obtaining a mortgage but it was well-done and it went really smoothly. It took about a month and it was done about as quickly as I thought it could be done. In fact, they sped it up a few days to help us out. The rate and terms that I got on the conventional loan weren’t necessarily the very best but they were reasonable. The customer service reps were also very friendly. They knew what they were doing. I didn’t and they helped me through the process very well.

Customer service at HomeDirect was pretty good for the most part, though there were a couple of times where it was a little bit frustrating. I asked to get a list of all the documents I needed to get to them, and they came back three or four times requiring additional stuff. Also, a week after we bought the house, I got a statement saying that we were gonna lose our homeowners insurance, and when I called, they had paid it. So, it took them about 10 days to pay the homeowners insurance. That could have been better, but hopefully it's figured out now. The rate is great, and it's closed by half a point so I'm pretty happy.

We were purchasing a new property. A relative of mine had used HomeDirect and he highly recommended them. We went with a conditional loan and everything went smoothly. There were no glitches at all with their online application process. I dealt mainly on the phone with Julianne, and she was incredibly professional and always willing to answer my questions. She was not pretentious at all and I was very comfortable working with her. The rate I was given was what I expected. Although it could have been lower, it was all right. We were supposed to close two days ago but we closed on the 31st of December. The seller wanted to close early, so HomeDirect made that possible. As a realtor, I have told many people that I've work with that they should use HomeDirect because it was a very good experience. I have used several different mortgage companies and HomeDirect is by far the very best that I’ve ever used.

I got a conventional loan from HomeDirect Mortgage, and Rick and Steve made it very easy. I did the application online and they asked for documents and documentation, and I provided it to them. They worked really well to include the options that were available, and the pros and cons for buying down the rate or the point system. It was a very short process.

I had went online and I compared lenders and HomeDirect was the lowest and the first to respond out of many. I applied for a mortgage for a new home purchase. I love the rate. The process was very easy and Brian was very informative. He always emailed me, also called me to make sure I understand what he was telling me or what I needed to upload to get through. I was very comfortable working with him. The application and underwriting took 15 minutes across the hands, and it took about a day to know that I got approved. The closing was pushed back because of me. But it was good to go the two weeks after.

I'm in the military and moved to Ohio. HomeDirect Mortgage reached out to me and they were easy to work with. The person whom I worked with, Tyson, explained everything to me. It was my first time being a home buyer and using a loan at all. He was familiar with working for the military. He walked me through everything and gave me the resources that I need as far as using the VA. I got a 30-year fixed rate program from the company and the rate is pretty fair. The rep explained to me that because it's a bank, that if the rates were to ever go down, then my rate will also go down naturally without sending any extra money. Working with HomeDirect was very good. It got my family in a home expediently with no problems.

The application and underwriting process at HomeDirect could have been a little faster. Still, it didn't really bother me as I'm not in a hurry. Also, the loan office whom I dealt with was great. He kept in touch with me and if I couldn't answer the phone, he sent me emails. He didn’t hound me for anything. Furthermore, the rate was lower than what I'd had, and since it was a doublewide. I got the terms I wanted too. I told him what I wanted and he gave me quotes for both. Afterwards, I picked. Overall, I'm happy with my experience with the company.

I did a little research on VA lenders and HomeDirect had good reviews, so I figured I’d give them a shot. Everything went really smoothly. I haven’t bought a house in 15 years and it is a lot different in the tech age where everything can be emailed and you can get everything in an instant. I got a preapproval with them within two hours of talking with Dave from HomeDirect, then it was just a matter of finding a house. Once I found a house and we put an offer in, it was a little over 45 days and that was based on when the sellers could close. And if I emailed Dave or called, I got a reply and Dave was very prompt in responding. I felt very comfortable working with him.

I had a good experience with Chad. He got stuff handled. When a guy tells you to call him any time in the night and gives you his personal number to answer any questions and tells you to ask every question even if you don’t want to, that’s pretty impressive. Applying was a pain because there was a lot of stuff to fill out and I have never did it before, but it was simple. We closed 4 days early, which was 26 days from the start of doing the application work to getting the keys to the house. I've already recommended HomeDirect Mortgage.

I was buying a house for the first time and had no idea what I was doing. I got an initial quote through my realtor’s guy, and it was high. So, I did some research and found HomeDirect. I hooked up with John who was my loan officer and he was exceptional. He exceeded all of my expectations and was super on-the-ball. He even called me on Sundays just to follow up. Their application process was really convenient as well. They had an intuitive portal where I could just upload all the documents. And usually, within the the same day, they would send a confirmation and shoot me back in with updates for the required information. However, I locked in my rate when the 10-year treasury spiked to 10-year high. It’s plummeted since then, so that sucks. But other than that, it was all right and I had a really good experience with HomeDirect.

We were buying a new home and applied for a mortgage at HomeDirect. I filled out the application, and they sent it to underwriting. The process took four weeks and we felt comfortable with their rep. He was responsive and knowledgeable. He always returned calls and called us whenever there was a question.

I got a conventional loan from HomeDirect Mortgage for my new home since they had good rates, ratings and an almost spotless record of customer service which proved to be true. Their rep was really nice and I was quite comfortable working with him. However, applying online was painful as always because of the regulations. There were so many things that they needed to get a hold of and I had to give up all my personal information so if anybody would get ahold of those, I'd be compromised. Nevertheless, I got the best deal available and good customer service, which is a rare combination.

In the area that I lived in, getting a mortgage and paying towards it seemed more practical than renting. A family friend recommended HomeDirect Mortgage to me. I got a homebuyer's loan from them and went through a lot to secure it from them. Their online process was short and most of what I did were done through email. The application and underwriting process took six months. The loan was for a new build. Estimates were not what they were in the beginning. Things, including costs, seemed to occur last minute.

I was buying a new house through the VA and a friend referred me to HomeDirect Mortgage. To secure the loan, they did a normal background check, I provided financial information to the lender and just the normal paperwork. Their online application process was very easy to use. I was pleased with the whole lending process, and we finished in two and a half weeks. I had a very good interaction with their lending officer, Ryan, and I felt very comfortable working with him. He was both very efficient on the email and in getting back. He usually follows it up with a phone call.

We were going to buy a house and HomeDirect had worked with my real estate agent before. Their rates were also better than those of the other places that I was looking at. So I ended up going with them. We went with VA loan and the final rate was about half a percent lower than the other places I was looking at so I was very happy with it. It was lower than the national average at the time.

The process of obtaining a mortgage at HomeDirect was awful. I applied for a total of four mortgages in my life. This is the first refinance, but this is the worst experience ever. When they came in and they looked up everything, I had a 785 credit score. They were fine because I never missed any payments. They said they can match it and my application went to an underwriter and they asked for a series of documents. I gave them all of those documents and those are standard. Initially, though, they did not ask for my taxes, which was interesting. Instead, they asked proof of income for two weeks, which I thought was weird.

HomeDirect Mortgage's application process was great and it went smoothly. Their rep communicated really well and anything I questioned, he was right there to answer. The rate in terms of the mortgage was good and I was impressed with it.

The HomeDirect rep was phenomenal and I was impressed with him. He gave me the best deal and provided an outstanding service so I decided to stay with HomeDirect. The application was a laborious process but I was happy with the support the rep provided and the competitive rate that I got. HomeDirect is a great company and I'm pleased that their service doesn't end once the loan is approved. I contacted the rep when I had other questions and he researched and got back to me. Based on that and the reviews that I saw, I'm looking forward to work with him and HomeDirect in the future.

I was looking for a new loan, a VA loan. I started talking to Matt, the guy from HomeDirect Mortgage, and the process ended up working out. He was nice and answered every questions, and he got back to me right away. He would ask questions right away when he needed stuff so that we could get it to him as quick as possible. When we were purchasing the houses or putting the offers in and real estate agents would call him and ask something that he couldn’t divulge or didn’t want to divulge, then he had our back. He wasn’t looking at just trying to get the loan. Also, we're very happy with the rate and terms. He updated us and kept us totally informed of everything and guided us when the best choices are gonna be made. I’d give my friends HomeDirect's number and would tell them how much HomeDirect helped me.

We were buying a new home and we made our second VA loan with HomeDirect Mortgage. When I was doing research, I came across Veterans United but their interest rates were about 2% higher than HomeDirect's. HomeDirect had lower interest rates and when I spoke with my rep, Conner,, who wasn't so pushy. It was, "I'm here to help you. I'm not gonna try to force you to use our services."

I was looking to refinance and HomeDirect had the best rate. I even had another company tell me that it wasn't possible for them to do that. That raised my suspicion level at first and it made me a little uncomfortable, but we closed and it was perfect. I did an online mortgage, and it would have been nice to have someone to sit face-to-face with. But I knew what I was getting myself into, so it was really good for the service that I got.

I had a mortgage with HomeDirect and the process was faster than I thought. It was great. But I would have liked their better rate. I could've stayed a while with it. Nonetheless, the young man that I was working with, Sam, was friendly, professional and informative. He answered all of my questions in a timely manner and took care of anything that needed to get done. He was the bomb.

I needed to do some home improvements so I refinanced and ended up going with a 15-year fixed loan. Compared to other lenders, HomeDirect had the best deal. They had the lowest closing cost and working with them made it simple for me to refinance my home. I’d recommend them to anybody. They were excellent, and the process was quick and easy. It took about five days and that was it. Everything went smoothly.

I wanted to refinance my house and my friend recommended HomeDirect Mortgage. Since I valued my friend’s recommendation, I went with them. I called them and they proceeded to send me some paperwork to fill out and go through. The rep was very responsive and the process progressed very quickly and smoothly.

We were buying a new home so we looked into a mortgage. I looked online and HomeDirect had the best rates out there. Their application process was very straightforward and everything went very easily. I appreciated Dan. He was very knowledgeable, thorough and helped us every step of the way. Also, the mortgage rate we received was good and we were lucky that we got the rate because it was raised the next couple of days.

We put our house up for sale down in Pasco County in Land O’ Lakes to move back up here to this area. I have Realtors who live up here and when my wife went online, she came up with Mark and we got in touch with him. We talked to our original mortgage people and they projected an interest rate that we were not comfortable with. So, we talked to Mark and Sam, our loan officer, who got us a better deal. It was almost three-quarters of a point which was important to us. We got a VA loan and I was glad to have Mark and Sam working with us. These people really contributed and they did the best they could with not having the same people right there where we could see face-to-face like Freedom Mortgage, our original mortgage company. I got to know a couple of people, and everything worked out okay. We love our home here, and they pushed hard and worked hard for us.

I applied for a mortgage from HomeDirect for a new home purchase. The rates made me decide to go with them and their application process was good. The whole process was completed in a timely manner and the reps handled everything well.

I made a new home purchase and I considered about three companies before deciding to go with HomeDirect Mortgage. They did not have the 10% that you put down at the beginning. They didn't have the application fee that all companies have, so I was saving on the closing cost. The online application process was a good experience all the way around. There were so many twists and turns during the application and we locked it in in about two weeks. The house wasn’t complete yet and it had to be a certain percentage completed before we could lock in the rate, but it was no fault of HomeDirect, it was on the builder side.

We were originally getting a home loan with USAA. We were approved but the process changed. The woman there wasn’t any help and she was just trying to get rid of us. One of the guys that I worked with referred me to HomeDirect Mortgage and it worked out great. I liked how fast they let me in. We got the VA loan with them. Our interest rate was great. It was very fair and I was totally happy with it. The whole process, including that of USAA, took a couple of months. HomeDirect’s side was phenomenal during the process, though. I couldn’t thank their rep enough as she did such a great job. And their guy Barry would call me right away to let me know exactly what I needed. The sooner I got it, the better.

I needed a house and we bought one, and my realtor told me to use HomeDirect. My wife did the application and underwriting process which took a couple of weeks. Everything is good.

After evaluating a couple of mortgage companies, I decided to go with David from HomeDirect Mortgage. I was convinced by the offer he made. It was good working with him and I was comfortable with him. The loan process was smooth. David explained to me everything that was possible. I had many inquiries, but he was very patient. Every document that was shared for the signature, he tried to explain what were the clarifications that I may have. Since this was my first time, he made sure that I understood what we were doing. Then on every document that had been signed out, he’d make sure that he sends a mail before and after. He'd also ask if I had done everything. He would even send a reminder if I delayed anything.

I was buying a new home. HomeDirect had competitive interest rates and they were probably on the top five. Their process was very easy and smooth too. Dan helped me out. He was very friendly, knowledgeable and helpful any time I needed him. He was very responsive and proactive during the whole process. He explained the whole process and the little details. He went above and beyond. Things were made a little bit easier since he knew what he was doing. But the online application process was a little redundant. I would fill in stuff online then I'd have to give the same information back to Dan or he would ask for the exact same information I'd filled in.

My wife and I had been together for 12 years and we were in an apartment. At this particular point in time, I’ve watched Staten Island home values go up. I was either gonna be priced out or just gonna watch them keep going up and up. So, I decided to use the VA loan and give it a go. We found a house that we absolutely loved. I had three lenders that I put out there and HomeDirect came in with the least interest rate and the better deal, incentive-wise. The other company was really close, but ultimately, I went with whatever bottom-line was the best.

I was buying a new home and moving to Texas. HomeDirect was one of the most recommended lending providers. But, one of the biggest issues we had was going back and forth with the correct street name of how it was spelled. Google Maps says one thing and the city says another thing. But the whole process took about 45 days and that was reasonable. I had asked for a little bit longer closing time, so it worked out well and it was the most incredible experience I had. This is the second home I purchased, and I chatted the specifics with my lender, and he did absolutely incredible. He went above and beyond to keep me in the loop on things and to expedite the process. I am so grateful to have met him.

My sister previously used HomeDirect and she referred them to me. I had a very positive experience with their application process and I liked the person I was dealing with. He was very responsive at getting back to me when I had questions. Also, HomeDirect's rate was competitive with other rates because I shopped around and clearly, the rates are going up industry-wide which is not a cost to make anyone happy. I would recommend them to others.

I was trying to settle my finances so that we would be able to purchase another home, so I applied for a refi with HomeDirect. I liked their pricing, as far as their lender’s fees, and the lending agent that I used. The customer service rep, Dave, did a wonderful job and I was impressed with his knowledge and his follow-up. The process of obtaining the refi was relatively painless and took 30 days. I gathered up the required documentation and sent it in as requested by the loan originator, then I worked with him to get whatever we needed. The online application process was a little clunky and some things weren’t fully intuitive, but we worked through them. Everyone wanted to pull my credit before they were gonna tell me what they were gonna offer to me, but they were fair and the rates and terms of the refi that I received were very good. Working with HomeDirect has enabled us to purchase another home through VA.

We were purchasing a new home and HomeDirect Mortgage has the lowest rates that we were referred to on a website that was comparing different rates. The application process was straightforward and the person I worked with was very responsive in getting us answers over the weekend when needed, and usually had a quick turnaround. We're happy with the rate and terms that we got. With the volatility at that time, some things have gone up and down sometimes, but it was good.

I wanted to refinance my home, get some money out, and get some new windows. It went okay but I spent $1,000 for water tests and something else. If they would have told me upfront that it was gonna cost me 1,000 to get 6,000, I wouldn’t have done it. I would have gone another way to get it. The rates were also a little higher than I was expecting for my credit rating. I should have gotten a better interest rate, but I was already done at that point and time.

The application process with HomeDirect Mortgage was quick and a lot easier than the couple of other mortgages we have done in the past. I was able to get it fast-tracked and we were able to close in about two weeks which was nice. We worked with Stephen. He got back to me real quick and followed through with what he said he was gonna do. So I appreciated that. I would’ve liked to get a better rate but they beat whatever else I could find so it’s worked out.

I was buying a house. HomeDirect offered me the best rate for a mortgage. My experience with them went great and I liked everything about it. They were easy to work with, friendly and they don’t sell my mortgage to anybody else.

We were applying for a mortgage for a new-build house and it was the best time to apply for a mortgage, just before the rates started going up. I contacted a dozen or so lenders and the people that I talked to at HomeDirect Mortgage seemed to be most knowledgeable on the questions that I had and they were able to help me a lot. My experience with HomeDirect has been fine. The online application process was straightforward and any questions I had were dealt with. Overall, the lending process went smoothly. The customer service rep who helped me throughout the process was really good about being there when I had questions. In fact, he gave me his home phone number so I could reach him when he was out of the office. I could text or call him any time that I needed to and that was awesome.

I’ve gone through the loan process many times and the online application process with HomeDirect was easy. That took no time at all. But the application and underwriting process took about 40 days and they were the most difficult underwriter I’ve ever dealt with. I get that underwriters want every piece of information regarding your life that they possibly can get. But they wanted an explanation for this and that. And then we would be over 20 days and they would want an updated bank statement, which would then have more stuff in it. I own and manage rental properties. Not only that but I’m also in the army. Plus I work a job and I’m a personal trainer. So I get paid for that. I also have investments that I receive money from. So my money goes in and out of my bank account like liquid fire. The underwriter wanted to know what in the heck was going on with my bank account so I had to write letters as explanation for all kinds of madness.

My experience with HomeDirect went well. I went with them because the other provider I had didn’t offer me a good APR. As far as communication and paperwork, everything was pretty smooth with HomeDirect. They got everything ready for the final closing. The process didn’t take long too. Once I found a house, the paperwork came through in about a few weeks. The rate and the terms were good as well.

HomeDirect was one of the lenders that responded to us and their quote was a lot better than a lot of other places we considered. The application process was very straightforward and simple to do. We logged into their online program, entered our information and uploaded documents. The only hiccup was on my end, with my work, was getting verification to them. But other than that, everything went smoothly. I felt very comfortable working with Matt and his assistant, Steven, and the amount of follow-up with phone calls and emails to get everything done in a timely manner was impressive. Also, everyone, including the closing attorney, was impressed with the rate that we got. So, I was very happy how it worked out.

Kerry from HomeDirect was absolutely fantastic. He followed up on everything. If we called and had a question, he was right there. We could always get a hold of him. It wasn’t wait on hold for 30 minutes or voicemail, he’d call us back. There was too much paperwork though but their rates were fine. They were not that much lower or higher. They were in the middle of everything. And it was the service that we got that we appreciated.

I was looking to buy a house. I started my mortgage process with a different bank and they set up the approval letter to a set amount. But the HomeDirect rep didn’t restrict my search to that amount. He told me to find a house that I’d like and they would work the numbers later, which was great for me. Their application process was fast and easy and their rate was low. Everything worked smoothly.

We were buying a vacation home and I turned to HomeDirect for a mortgage as some references at work had good response with working with the company. I filled stuff out online for the application and then I worked with an agent to provide any additional information. That went pretty smoothly, and as a whole, the process was expeditious. I got a rate that is competitive and better in many cases. Also, HomeDirects' reps were outstanding. They were very responsive. Any time that I needed to get a hold of them, they were always quick to respond.

I was getting a new home and the rate that HomeDirect Mortgage gave me was better than others so I decided to go with them. I filled out a minimal amount of paperwork and the application and underwriting process took three weeks. I worked with David. We had a lot of texting, emailing and phone calls, and he was able to get back to me in an hour or half a day at the most for any questions I had. He was very responsive, very available, very detailed and quick to help. His customer service was great.

HomeDirect Mortgage's rates were competitive but the application process was lengthy. There was always one more of this or that. They would ask us to do something or they would need something from us. And I lost my rate lock. That was just pure greed. There’s no reason why somebody can’t extend something for another day. I told Steve that pulling stuff like that is bad for future business. When I went to show up at closing, nobody had told me about it and they charged me $393.

I was purchasing a home and I needed a mortgage. I compared interest rates and closing fees and HomeDirect Mortgage had better rates and fees. Their application process was simple. The initial process was all done online and then I had further contact through their representative named Jordan. He was great, straight to the point and very thorough. We worked very well together. The rate I got was perfect and wasn't inflated. I never needed to buy any points to get a good rate. I've already recommended HomeDirect.

Get hold of HomeDirect Mortgage. My wife found them on the internet and they had excellent ratings for dependability and honesty. I applied for a mortgage to buy a new house and my personal experience with them exceeded the ratings. They have a very easy loan application compared to conventional banks. David, our loan officer worked exceptionally hard for us. He went above and beyond my wildest expectations on any loan officer that I would have ever had. Like when the stock market went crazy and then interest rates were going up. Our lending officer called and told us that we should lock our rate in, in case it would continue to climb, which was good advice. Also, the lending process took 35 days from start to finish and that was magnificent because we bought homes before through conventional banking and sometimes, you’re looking at four months because they just go on and on and on.

HomeDirect came to me and the rates were not too bad. However, I didn’t like the processing. I had to get too involved, especially with the title company. I also had to do more legwork.

After speaking with Steve and knowing about the programs that he was able to offer, I applied for a new home mortgage from HomeDirect. He followed up and explained things to me very well. I was very comfortable working with him. The online application process with HomeDirect was fine and there wasn't any issue. The process took about 28 days and the final approval didn't happen until two days before our closing. The rate and terms of the mortgage were good too.

I was interested in buying our first home and I decided to apply for a VA loan with HomeDirect Mortgage. They were extremely straightforward and didn't try to take advantage of me. Their rep, John, was honest, answered any questions I had and didn't waste my time. He took the time to explain things to me or find any answers, and if he didn't have them right away, he called me back as soon as possible. Securing the mortgage was a little difficult but the HomeDirect guys helped me with it. The application and underwriting process was quick, about less than a couple of weeks, and the rates were awesome compared to everybody else. I'm very satisfied with HomeDirect and I'd tell friends to go with them.

I wanted to do a refi and since I had used HomeDirect Mortgage once before, had a good experience and was really satisfied, I went with them again. The application was simplified. I contacted Jim and I like his knowledge of the refinance and mortgage business. He was very thorough and courteous. We developed a really good communication right off the bat. He was also quick on getting back to me whenever I had questions. He walked me through the process and said that a lot of it was gonna be done online, which was really nice. I was able to electronically sign a lot of the documents. It was a smooth and quick process. It only took about three to four weeks. The rate and terms were also good. I would totally recommend HomeDirect Mortgage for anybody looking to do any type of home refi or mortgages. It was definitely a professional experience.

I took a VA loan from HomeDirect Mortgage. I wanted to move and they came recommended from a friend at work. I was working with a mortgage broker and did not care if it was HomeDirect. I gave my business to him and I trusted his judgment. He was very knowledgeable and thorough. He was two steps ahead of my thought processes and answered questions before I had them. I filled out the things that he sent me and had very little contact with HomeDirect. The process took four weeks, which wasn't long. HomeDirect's rates were more competitive and I have no reason to doubt that my mortgage broker got the best rate that he could for me.

My realtor and I are pretty close and I trust his judgment. He has used HomeDirect Mortgage before for some of his other clients. I like that my HomeDirect agent kept in contact with me. He was great. The process took a month, which seemed quick. It could have been faster though. There were a couple of things at the end that should have been done at the beginning. The processor was having trouble verifying employment and should have asked for help a little earlier than when she did. Other than that, the rest of the experience was great.

I was buying a house and I was shopping around for a mortgage company. When you look online and call different numbers, people will give you their feedback and their interest rates. HomeDirect Mortgage was the one that stood out for me. Then when my lender was talking to me, he understood where I was coming from and he worked with me from the get-go. Mr. ** understood his process so well and he was answering pretty much all of my questions. If he didn't know the right answer to the question I asked him, he would get back to me right away.

I was buying a new home and I got a standard, traditional loan from HomeDirect Mortgage. I called in and their rep had prequalified me. He also helped me with gathering all of the documentation, which was interesting because I was in the middle of the move already and I was in another state. I was in Oklahoma and my other home is in Louisiana. Then my checking account is through a credit union in Seattle and my home equity line of credit is through a bank in New Orleans. So, the rep was not only amazing but he was a great partner with great communication. All in all, the application process took 20 minutes on the phone.

I was building a new home and turned to HomeDirect for a mortgage seeing that they were easy to work with once I inquired and got started. There was open communication and they were really on top of things. I was always able to get a hold of them and they were very accommodating, friendly and professional. The whole process was completed in two weeks and I got a rate that was very comparable to that of other companies. Everything was really great.

HomeDirect had the lowest rates and the least lender fees, and they do not sell their mortgages to other companies. I applied for their 30-year fixed program. I just sent in all my pay stubs and all the information that their rep, Jesse, had asked for, and I got approved. I'm in California and he was in Oklahoma, and everything worked super smoothly. There were no back and forth. The process was quick and very painless.

I was wanting to own a house again and I used HomeDirect Mortgage because the Realtor that I used suggested it. The application process was all online and it was pretty easy. All the digital signatures made it really easy compared to the last time when I bought a house. It took two weeks to get everything for me to sign. Also, HomeDirect's reps stayed on top of everything and let me know when I needed to sign stuff or get stuff done. They were helping me out with that.

I bought a second home and I had to apply for a mortgage. I used to work for HomeDirect and I have some good friends over there, so I certainly trust them with my financing. Kent, my direct contact and loan officer, did a great job for me and my family. He's a great tutor and the timelines that he had put upfront came through. From A to Z, it was a very good process. They were a pleasure to work with and their rates were very competitive.

I was on a variable rate on my loan and I wanted to get a better rate, so I applied for a refinance with HomeDirect Mortgage. My sister had started to work with their customer service rep, Erica, and she referred me to Erica. Erica was awesome and really good. I was impressed with her understanding the business and what I was looking for to do, as well as her patience with me. She did a great job and I would do business with her again for sure. There was a lot of information that needed to be provided and I have never dealt with so much documentation with any of my refinances as I did with this one. But, overall, the end result was what I was looking for and it happened. The whole process from the application to the closing took a month.

I was recommended to HomeDirect and their application process was easy and fast. Everything was great and I’m stoked about the whole process. But it was weird that I had to detail the three years of my tax payments and give them my employment verification for the last three years. I had to do both but I figured they’d see that in my taxes. But it wasn’t difficult and it only took me 20 minutes to get them all. I was also impressed with their staff's timing and the fact that if I sent an email, they’d get back to me immediately. I was 100% comfortable working with them and I'm all right with the rate and terms of the mortgage that they gave me. I’m in my house now, so I can thank them for helping. I would also recommend HomeDirect if someone was talking about getting a loan.

We were coming back to the United States and purchasing a house. HomeDirect was able to give me one of the best rates and was very helpful. They were also servicing their own mortgage and their reps were professional and knew their things. I started the process in late September and we were able to close on time on November 1st. It was unconventional for us as we were in Germany when it was happening. Everything was done via email or late at night. But the rep who was helping us made it easy and it went very smoothly. He would update us all the time and answer all our questions. When he did my pre-quote on everything with the closing cost, it was only off by 30 dollars when we went to closing.

The experience that I had with HomeDirect was good and I would definitely recommend based on that. Everything was fine with the process because it was all online. The website was good and it went well. There was just one hiccup with my employer verification. On the last day of the loan closing, I had to run around to get a written confirmation about the employment. Hopefully, that could have been done earlier in the process. But the representatives at HomeDirect were good. They were proactive and they kept me up to date on how it was going.

We wanted to buy a house and we were able to get a VA loan from HomeDirect Mortgage. I went through LendingTree and they were the first people to call me with HomeDirect. I told them that I knew that there's a lot of other people that would give us the loan and we needed to pay much less than what others offer and they said all right. Two months later, we moved into our house. HomeDirect team was honest, knew what they're talking about and had the loan done in the time that we needed it done. They had the money for the close when they said they were going to. Ryan, the rep who worked with me knew about the VA loan. He helped us lock in a good rate and he was there whenever we needed a question. He was really good with his job.

I was purchasing a new home and I put in my info on a site that multicasts for soliciting VA loan information. I then got a phone call from a HomeDirect Mortgage loan officer. I was offered the lowest interest rate and they were professional, so I decided that I'd go with them. The enrollment process was mostly done online. I had gone through an online process with Quicken before as well and theirs was easier, but HomeDirect was not difficult. The whole thing took us a few weeks to complete but that was because my wife's credit was frozen. Our rep was available and he was able to answer any question that I had. I'd recommend HomeDirect Mortgage, but I'd also recommend that you shop around.

We were doing a refi on the house because we wanted to do some improvements, and going into a mortgage seemed the best way to do it. The moment I went online, I had a lot of people contacting me. I have been in the real estate profession for 30 years, so I am hard to please and a little bit over-critical. I also put a lot of emphasis on how people treat me. And Chad from HomeDirect stood out tremendously. It was just a phone conversation, but I had a very good feeling him from the first time that we talked. His processor was excellent too.

I was buying a new home and I went with HomeDirect because they had the best rates and the better reviews. I had to send them the information they requested and they pretty much took care of everything. The whole process took 30 days to complete and the rep I worked with, Kerry, did everything quickly. He was very professional and he made it as simple and easy as possible. If he didn't answer the phone, he'd email me. I could also send him an email and he would call me back within a day. Aside from that, I’m very pleased with the rate and terms of the mortgage that I got.

I found HomeDirect by chance on looking up zeo.com and at the time, I contacted three companies. But I decided to go with HomeDirect because of the specific officer that I spoke with, Jesse, who was very clear to explaining all the different steps. This was a first time for me purchasing a home, so I had a lot of questions that were not answered properly by the other company that I contacted. And Jessie was very calm, very through, and immediately looked at numbers. He was always available, too. The minute that I made an offer, he was working and communicating with the realtor constantly, including me in the conversation. They immediately sent me the list of what they needed and he made everything so easy compared to the horror story that I had read.

HomeDirect's rates were lower and in going through the process, my initial thought about them was very professional. There were a few challenges but they worked through the process. The loan officer was also really great with communication and his communication style. The terms were fair and working with HomeDirect has been a big help to what we’re working to do. It's helping us with future goals and I would recommend them.

I looked at rates and HomeDirect was able to give me the best offer. So, I decided to apply for a mortgage with them. The guy that I spoke with, Reed, went about telling me what documents I needed to provide then he did everything for me. He was extremely knowledgeable and he helped me understand the whole process better than most other people were willing to do. He was there to give me the best rate and terms for the mortgage. He gave me multiple options and different rates based on how much I was putting down. So I was given plenty of options that I was able to choose.

I needed a loan for a new home and I’m a lifetime member of the USA Navy Federal Credit Union. Initially, I was gonna go with them but then I got a hold of HomeDirect Mortgage and they beat the Navy Federal interest rate by a lot. Also, I liked that HomeDirect serviced the entirety of the loan and wouldn’t sell my loan to somebody else. Obtaining the mortgage was pretty easy. Dan, the loan officer, was on top of everything, so I’ve had no big issues. I did the VA loan and I did it for 45 days to allow enough time with my schedule and everything at work. I travel a lot, so I was out of the country a lot but HomeDirect worked fine. They made it easy to get a home.

We were recommended to HomeDirect by our realtor. She uses the same and had a good experience. We got a VA loan for a new home and it was the easiest loan I’ve gotten. The application process was great and everything went smooth. It was mostly done online and someone reached out to us really quickly. We talked to Tim a couple times when we found the house and then to set everything up online. We uploaded all the paperwork and it all worked out. He was also really prompt and professional with everything. Then if we had a question or a concern, someone would get back to us within a day. It was extremely quick. Overall, the process was really awesome. The rate is also less than anything else we were seeing. We were really impressed.

I was very pleased with HomeDirect. We wanted to move into a new home, so we applied for a mortgage. Kerry, the guy from HomeDirect, was forthcoming with information. He got to me when he needed to. Anything I went to him with, any questions I had, he gave me answers to. I felt very comfortable working with him. Though it was a bummer that the rate I got wasn’t as good as what I had (I went from 3.25% up to 4.5), I would be happy to use them again.

Bankrate.com listed HomeDirect as the lowest mortgage in the 20-year category at the current time. So, I got a mortgage from them for a new home purchase and ended up with their 20-year fixed loan program. I had an excellent experience with them. Their application process was super smooth and super fast. It was a closed sale, meaning we were purchasing from another family member. David, the loan officer, took my information over the phone and filled in the application. Then he had me verify it and complete everything. I called and talked to him at the end of September then we closed on October 29th. It was for a second home and I got it at 4.5% in the fall, which rate had crept up a little bit. So, it's a very competitive rate and I'm happy with it.

I worked on my mortgage with HomeDirect and the process went okay. However, what we thought would be a five-week process to close took about 10 weeks. It was mostly due to the availability of VA appraisers as there are only two appraisers in the entire state. Then after the appraisal was done, it took the homeowner several weeks to make corrections on things that needed to be replaced or repaired. Nevertheless, I would recommend them.

HomeDirect has a good customer service. They're responding, on time, and they are very, very thorough of everything. They are not only talking, they just do the job. They told me what my option is and told me step by step what I needed. I cooperated with them and everything was smooth to go. I'm gonna tell our friends to use the same service for HomeDirect and use the same agent I was using.

I wanted to refinance my house, and I found an agent on Zillow who works for HomeDirect. I was in contact with a couple of other agents, and he was the one that I decided to go with. I work during the weekdays and he works on weekends, so we talk to each other during weekends. He gave me a couple of good options and he was very honest. I was happy that he was telling me what I was getting from them. He was very professional and from the first day, I was very comfortable with him because before he went over everything, he talked about his experience. He asked me questions on what I was looking for instead of giving me options. Based on what I was expecting then, he found deals for me and we went to it. We texted and any time I called him, he would pick up the phone. If I emailed him, he responded within five minutes. That was very impressive because sometimes when I email someone, I wait for days to get a response back.

Also, I didn’t have a lot of time to review everything at the time and I was happy with the guy that I reached out to. He was very knowledgeable and very professional. We had a couple of phone calls and he was great. However, the underwriters, as always, were nitpicky and wanted deposit slips of very minimal deposits. It was kinda ridiculous that they were asking for miniscule stuff that were irrelevant in the big picture and it was a little pain. It was a lot of busy work that I became frustrated about but that’s the nature of underwriters. The good news was, they asked me for those things three weeks before the closing date.

I'll sell my house in about three or four more years and I wanted to refi and get out of my VA loan because we wanted to use the VA loan for a bigger and better house later down the line. I went online and made some comparisons. I did some research and HomeDirect Mortgage had the most convenient plan. They came up close to the top. My agent was very good and very patient. She completed the application and underwriting process for me, and everything was easy. She worked with me and she guided me through the process. There was no persistent rushing and she helped me do it at my convenience in my own time. She did an excellent job.

There were a lot of other companies that wanted to lend money or to refinance the house but I didn’t feel comfortable with them. Since I had my original mortgage with HomeDirect, I went with them. They sent me the paperwork, I filled it up in the computer and I sent it back to them. I spoke with a rep once and she said she didn't get the papers. The whole process took 21 days. However, the rate is 0.25% more than what I wished for since I had great credit. It was 5%, and at the end, went up with more than 5%. I felt uncomfortable about it but other than that, I'm happy and I'd recommend them.

I've used HomeDirect Mortgage before and they were nice and easy to work with, that's why I got a mortgage from them again for an investment property for FHA. This would make the third loan that I got with them so I must have been pretty happy with you HomeDirect. The application process was straightforward and easy. I talked with my loan agent and his assistant and they told me what I needed to get. They gave a couple of days for that. I had most of the paperwork that they needed, so I emailed or faxed it to them. They got it promptly, and they jumped right on it. After two days, they told me that I was pre-approved. So, it was really simplified. The service was excellent and the rate was good as well.

We were looking at doing a cash-out refi for our remodelling. My wife worked at BOK and HomeDirect Mortgage was associated with BOK. HomeDirect Mortgage made it easy to get a mortgage. It was a pleasant experience. The online application process was very easy. Also, Aspen, was very knowledgeable and helpful. She just told us what we needed to do and we went down that path. She was very available and very quick to respond via email or via the phone. Look at going with HomeDirect if you're looking to get a mortgage.

I checked out HomeDirect when I looked into a mortgage as I was getting transferred at work and had to move. Their rep, Tyson, was very good. Also, the people at HomeDirect were all very nice and helpful. The communication towards the end of the application process was a kicker, though. There was a little miscommunication with the paperwork wherein I emailed some documents to them which came up blank and I didn't realize it. Then, they didn't tell me about it until it was almost too late. But, we got it all figured out and it went right through. After that got taken care of, everything was fine. The loan application and underwriting process took what they say it was gonna take and I liked the rate and terms. I'd tell my friends to check HomeDirect out.

I wanted to refinance to a 15-year loan and HomeDirect responded the quickest among the different lenders. Also, their application and underwriting process was very efficient, clear and easy. We had a fantastic rep who was very responsive. I asked a lot of questions and he responded to all of them clearly and without being snarky. He set us up with the rate and terms that I expected, and things got done fast. HomeDirect did a great job. With them, you’ll definitely know what’s going on and you won’t be in the dark. I didn’t feel at all unsure about anything. I'd tell friends to use HomeDirect too.

I had good experience with HomeDirect. I was buying a house and it was my first time going through a mortgage process. So, I just went off of their expertise and it all seemed like a very good ordeal. They were easy to get a hold of and my rep did really well. My parents also helped me throughout the whole process and it worked out well.

We went to HomeDirect based on a recommendation and they ended up having better interest rates. I did an online inquiry initially and then they called. The representative we dealt with was good. He walked us through everything that we needed to know and was very responsive. He was there when we needed him and he answered questions quickly. The website that they used was also convenient and the process went fine. It was a short sale and it took a little longer on our part than theirs. But it was not HomeDirect’s fault. They got us into the home and I would refer them.

I got a quote from HomeDirect Mortgage for a new home purchase and the quote I got from them was a little bit better than other companies. Because of stuff on my end and my situation, the process took a little while. Still, their reps were able to answer all my questions and made things go as quickly as possible. I'd recommend them to a friend.

I wanted to buy a new house and since I have used HomeDirect Mortgage before, I ended up having a conventional loan program with them. The process of obtaining a mortgage was simple and streamlined. Also, Dave, the person who I worked with, was appropriate and respectful. He understands the job. I've done home loans in the past as a previous job and what he did was what I've expected. I was also very comfortable with our communication. He answered my questions and concerns in a timely manner, knew what he was talking about, and responded appropriately.

We were buying a house and we had a recommendation from a co-worker for a friend of his that he had used. The HomeDirect rep pretty much did everything for us. He was really good with communication. He took all the information over the phone for both me and my wife, and then he ran it through and kept us in the loop throughout the process. Then when we got the approval, they sent us our approval letters and we went forward from there. The application process was within the same day. They were on the ball with everything and it was very smooth. It was better than we thought it was gonna be, especially for the interest rate which was lower than we anticipated. It was the easiest process we've ever done.

I'm a new house owner and DAVID and his team were fantastic in the house buying and owner process. I would absolutely recommend this team. I'm a veteran and a US Marine so I'm very careful of who trust with my information and I trusted them.

We looked into a mortgage to buy a new house and we ended up with HomeDirect as they had the lowest rate. The application was extremely easy. We just had to present some simple documentation and the rep, DJ, was very easy and comfortable to work with. He was incredible and it was the best experience I've ever had dealing with a banker. He was very accessible. He gave me his cell phone number, would write me back in the middle of the night when I write a question. Not that I expected it, but I got it, and he helped me through the process very well.

A friend of mine purchased a home in Colorado and referred me to a broker who works for HomeDirect. I filled out the application on the website for the original application. I was then contacted by a broker named Casey and then we filled out the rest of the paperwork. We applied for the mortgage before we found the home and it took us two months to find a new home to purchase. So we had a pre-approval, but once we got the contract signed on the house, it took two weeks to complete the loan process. It would have been sooner, but the VA inspections took a little bit longer than normal.

I applied for a VA loan from HomeDirect Mortgage to buy a new home and my online application experience was easy. To get the mortgage, I reached out to the loan officer and the final application was via their online portal. I got approved then found a house, they gave me an offering, and I submitted more appropriate information.

I needed to refinance interest rates and I have an adjustable mortgage that kept going up. I looked at HomeDirect's closing costs and they had no loan origination fee, and it would be the least in closing cost. Obtaining the mortgage with them was easy. The rate was not the greatest in the world because it is an investment property, but I understood that mortgage properties charge more for an investment property. The application and underwriting process took a little over 30 days. It was done piecemeal. My only put-on was I'm not the typical borrower so it was not a W-2. It was tax returns and rental property income, so it was a little more onerous than most. But they got me to the finish line and that's what counts. I really liked the loan officer, Cathy. She was excellent and she understood I was getting a little frustrated with the piecemeal approach for documents. She made it sound like, "Hey, hang in there. We're almost there."

There was a time when I was refinancing and I looked into a mortgage. I was with the Bank of Oklahoma through Firstland, and everything got transferred over to HomeDirect. Although I wanted to stick with the same company, it was a choice made for me. Dave, the gentleman from HomeDirect, was very helpful. He was very knowledgeable about the information and was very easy to talk to. Their rate was very good and everything was very fast and streamlined throughout the process. Getting all the documents that were needed was very easy to pull through and the underwriting process went very quick as well. I would suggest HomeDirect to others. They are a very easy going company to work with.

When I was buying a new house, a buddy recommended HomeDirect Mortgage and they have very competitive rates. I ended up going with a 30-year program and the whole online application process was easy. I liked it. I didn’t even have to go into any office. I just did it on my phone which was nice because that’s what I had. I e-mailed their guy and he sent me back a questionnaire. I then sent that back and he sent me what I was pre-approved for. When I found the house, we went through where I did my info and he sent me the forms to sign. Once the forms were signed, I bought the house. The lending person, Dawn, was also easy to work with. She was prompt and very helpful. I would send her an e-mail and she would reply with all the information I needed in a couple of hours. All in all, HomeDirect made my life a lot easier.

Working with HomeDirect Mortgage has simplified some things. I had them before and when I needed to refinance, I went with them again for a VA loan. My mortgage rep was very professional and knowledgeable. He walked me through the process. I also called him about anything that I needed to know and then he would either call me right back or send me an e-mail with the answer. The whole application process took about a couple weeks and it was straightforward. I supplied information electronically and they brought it all into their side and the underwriters, then they issued the mortgage. I then signed the paperwork and it was done. Also, the terms of the mortgage I received was good. I'd tell my friends to give HomeDirect a try.

Given HomeDirect's good rates, we decided to work with them on a VA loan for our new home. Their online application was easy, then with the underwriting, the whole process took us around three weeks. Their reps have been prompt and they always answered our questions. Our guy, Ryan, was down to earth, knowledgeable and communicated well. Though the rate on the mortgage fluctuated a little because we got caught up in the middle of the hurricane, it was still okay.

HomeDirect had a better APR, so I went with them and got a VA loan for a new home purchase. Their online application process was straightforward but the application and underwriting process took longer than anticipated. From their end, getting the appraisal done took over a month and because of that, we had to pay over $1,000 as penalty for extending our rate. That was what my wife didn’t like about being a customer of HomeDirect. They said that the delay was not their fault because the title was not done. But we had rate extension two times and the title was done before that. We were just waiting for the bank to finish that part.