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ClearPath Lending Reviews

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Edited by: Jana Lynch

About ClearPath Lending

ClearPath Lending (NMLS #936436) is a lender offering home purchase and refinance loans. You can use the portal on its website to upload documents, see your loan info and monitor your application.

In 2020, the Consumer Financial Protection Bureau penalized ClearPath Lending for inadequate disclosures and misleading and deceptive statements in its ads for VA loans. The company was ordered to pay a civil penalty.

Pros
  • Specializes in refinancing VA loans
  • Loan application tracking
  • Loyalty program
Cons
  • Application process isn't entirely online
  • Not available in all states

ClearPath Lending Reviews

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    How do I know I can trust these reviews about ClearPath Lending NMLS # 936436?
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    Page 7 Reviews 835 - 1035
    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed June 12, 2020

    I liked the guy’s service on the front-end of my call with ClearPath. There was a little bit of delay because of the unforeseen circumstances of the COVID situation. But not their fault at all. I got a VA loan, so I had to get a couple of paperwork and things in line. Other than that, the agent took care of it and kept me well informed to the end. They let me know if the rate went down. And when we closed, it was half a percent less than it was when they quoted me first.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    StaffLoan Process

    Reviewed June 11, 2020

    I had a very good experience with the loan officer at ClearPath. ClearPath seemed like they're a pretty good outfit. I'd use them again if I had to.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer Service

    Reviewed June 10, 2020

    The process with ClearPah was pretty easy. Being military, it was easy to do the VA part of it. I called them a couple of times when I needed something and they answered. It took about six weeks to do the whole thing.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRatesHonesty & Transparency

    Reviewed June 9, 2020

    ClearPath sent me a letter saying they could give me a lower rate and I called them and they had a rate that nobody else could beat. The person I talked to was very helpful and the rep who handled my account was very good. He had quick answers to everything I asked and he answered them in ways that I knew they were honest about it. I got a VA loan and the process took a little longer than I thought but overall, it was pretty fast.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Punctuality & Speed

    Reviewed June 7, 2020

    Khashi, from ClearPath, has been on top of things pretty much. He's nice and he's the guy I always referred to. We had a bond and I felt comfortable with him. I felt like I could trust him. The application process was pretty quick. We worked with them several times and this last one was probably the best, but one time was kinda, "Uh, it was okay." But they really made up for it this time. Working with them has been simple and straightforward.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed June 6, 2020

    My experience with ClearPath went well so far. I made the first house payment this month, so everything's good. Their application process was pretty easy and we like their interest rate. The rep I worked with was great. With this Coronavirus, he was working at home. Sometimes, we'd have to call him, leave a message and then, he'd get back with us within 24 hours. He did a good job.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 5, 2020

    The application process at ClearPath was really smooth. I called and I talked to Kyle. He walked me through the process when refinancing and made everything really easy. It'd be like short 5 to 10-minute calls, and he just asked for the information that he needed and that was it. It was mostly hands-free. It was an excellent experience. I'd recommend ClearPath to anybody.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 4, 2020

    The process at ClearPath was very easy. Nathan, the rep I worked with, was wonderful. He kept me posted on everything for every step of the way. Any time that I needed to call him or talk to him, he was available. Also, his manager would call me, too, to make sure that everything was going well. We had to wait a couple of weeks. We didn’t have the house for a limit of time. But then, after that, it was within the 30 days, we did everything. It was quick. They did a really good job, especially with this whole thing happening. We also had a lady come and she did the social distancing. She was a notary and we did the paperwork outside. They got all the nuts and bolts together. They were very prepared.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceBilling

    Reviewed June 1, 2020

    I got a letter from ClearPath Lending indicating my eligibility. I called and checked and I was eligible, so I decided to do the refinance. The experience was a good one and the process didn’t take long. Recently, I made my first mortgage payment, but I'm still getting mail correspondence from them about eligibility for refinancing. I spoke to someone, and they told me that I would be taken off that list and that I may get one or two more, but after that, it will stop. It hasn’t stopped. That has been going on throughout the whole three-month process. ClearPath seemed to be pretty efficient, especially Queenie. She's a very efficient lady.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Staff

    Reviewed May 31, 2020

    Everything really went smooth and fine with the application process at ClearPath. The rep did an excellent job. ClearPath is a good company and the people that I had to deal with and talk with were all professional.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 22, 2020

    We refinanced using ClearPath Lending and we had a very good experience with them. The process took four weeks. The rep was very informative, answered all our questions and did it quickly. If I called and left a message, he was right back to me. And this machine actually says, "If I don't get back to you, call my supervisor at this number." But I never had to do that. He always got back to us. He helped us through and it went very smooth. He's experienced.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceCoverageTechStaffLoan ProcessRates

    Reviewed May 19, 2020

    I got a VA loan and when I did some searching quite some time ago, ClearPath was one of the ones that was recommended. They did such a great job the other time. When they sent out a thing that said the rates have gone down quite a bit, I contacted them and asked how much it was. They told me and it might be worthwhile to refinance. I had a significant drop in our interest rate, so that’s good. The application and underwriting process took a month or two. I had a main guy and then, he had someone else that was doing most of the administrative paperwork. Depending on what I felt or need, I would call either him or her. Sometimes, I had to leave a message and within a short period of time, they would get back to me. So, it worked out relatively well. They were very helpful and did everything they could to make it easy for me to do what I wanted to do.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer ServiceSales & MarketingPriceBillingLoan ProcessRates

    Reviewed May 17, 2020

    I kept getting ads in the mail from ClearPath for about six months saying they could give me a cheaper interest loan on my house. So, I might as well give it a shot and I eventually called them. I decided on it for better payment and lower APR. When they started out, I wondered if it was a scam. The lady said she was in California and then, she was so busy with people refinancing that for a while they didn't get back with me. I called a couple of days after I gave all the information because I was worried. She had my paperwork right there and we completed it. She was just swamped and there was such a big-time difference. Other than that, it went smoothly.

    After it was all completely done, someone from ClearPath called and wanted to know how things went. I told them that they already sold the loan. Then, the next person sold the loan. I'm on my third lender now. It has been sold twice before I even made a payment. So, when I got the third person, I called the lady and I told her that I haven't made a house payment yet and I don't like being delinquent, which is why I keep such a high credit score. She told me that I wasn’t even in the system yet and I don’t even have a loan number. She also said not to send a check. On Friday, they finally sent me that little pay stub, and they wanted the May and June payment. So, I'm caught up now.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    CoveragePunctuality & SpeedStaffLoan Process

    Reviewed May 16, 2020

    ClearPath was very professional. The application and underwriting process took two weeks. The loan officer was very precise and quick on us. I never did not ever get through to him if I needed him. We didn’t have too many conversations. He had it all taken care of. Working with ClearPath went very smoothly. It’s been a good experience, and I wouldn’t go with anybody else. Go get them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase

    Reviewed May 14, 2020

    Everything went well with ClearPath. The process was a bumpy road in some places, but it was explained pretty well to me. I could've had my end of the deal in a little better shape but I'm satisfied.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed May 9, 2020

    ClearPath was offering a lower interest rate and I went with them for a VA loan refinance. Applying was quite easy. Their loan officer told me what he needed and I sent it to him. We had an understanding right from the start.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    StaffLoan Process

    Reviewed May 7, 2020

    Worked with Anthony ** and Mario **. It was a great experience. I had some challenges on my side with qualifying and they both worked very hard to get me past those challenges and into a loan for my retirement home. We are very happy with the service we received and how responsive they were every time we contacted them with questions. Would definitely recommend them and we will be using them again to refi our home.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed May 7, 2020

    I’ve got a bunch of different ads from lending companies in the mail. I put them all side-by-side and tried to figure out which one had the best offer. There were two different loan officers from ClearPath I dealt with. Wesley was the second one who convinced me to go with it. He was very knowledgeable and patient with explaining to me that it was worth doing. I did a refinance and there were some VA intricacies that I was not understanding and worried about, and he took the time to explain that to me.

    The work on my part was super quick, but the application process took a month or so. One of the things that a lot of people don’t understand with VA is that if they have a pending disability claim, they will be able to get back that VA funding thing. I almost didn't do it and Wesley said, “No, no, no. Go ahead and do this because this rate is gonna go away and you’ll be able to go ahead and get the VA funding fee back again.” I didn't know that, and the VA doesn’t tell you that until afterwards. That was a total game changer.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed May 6, 2020

    The ClearPath representative, Bill, was on top of everything and he kept me appraised of everything. He gave me the lowest rate that I could get. And if anything comes up to where I can get lower or I can be assisted in any way, he always gives me a call and always checks up on me within the six-month period. But I'm still getting letters to refinance which are getting a little bit annoying. Other than that, everything went fine in the end. I'm very pleased with ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed May 4, 2020

    The lady I dealt with contacted me and we talked for quite a while. She knew what she was doing. When I got my original loan from LoanDepot, it took way over 6 months and I still didn't have it done. It went through 2 different people. They screwed it up the first time then it went to a different person. It was a disaster. With ClearPath, everything went very fast and smooth. The only thing that I'm still kind of in limbo about is there was supposed to be some extra money coming my way from that and I still have not seen it. That was even in the paperwork. But I've already given their number to a friend of mine who will be refinancing her VA loan. They had done it just prior to me doing this, so she's not eligible quite yet. But she's definitely gonna give ClearPath a call.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Cheri increased rating by 3 stars.
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffRatesTimelinessFollow-Through
    After a positive interaction with ClearPath Lending, Cheri increased their star rating on May 11, 2020.

    Updated review: May 11, 2020

    The customer service rep helped me resolve this issue to my satisfaction. They refunded the money I spent an attorney to put my property back in a trust and was diligent about making sure this issue was rectified. I appreciated this agent’s swift and thorough response once the issue came to his attention!

    Original Review: April 30, 2020

    I have refinanced homes many times in the past and I have never had as frustrating of an experience as I have with Clear Path. The rep I worked with promised me they would take my home out of my trust and put it back in (something very important to me). This has been done seamlessly in the past so I believed them. The process of refinancing took longer than predicted (often the case) then, at closing, I had questions about the trust and how it would be put back the way it was. I was told that would happen the next day... the next month... the next month... oh, that didn't happen? What happened? I have email confirmations from the company they would follow through but that never happened.

    After months of leaving the issue lingering, I hired a lawyer who quickly took care of it. Recently I got a text from Clear Path wanting me to take advantage of even lower rates... Are you kidding? When I mentioned getting reimbursed for the lawyer fees to follow through on getting my property back into a trust, crickets.... This company does not follow through and do what they say.

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    Verified purchase
    TechSales & MarketingRefunds & PayoutsBillingRates

    Reviewed April 29, 2020

    ClearPath Lending did what they had to do. Everybody was fine and the woman that came out did a good job. You also have to keep your credit up 'cause it makes it easier for them. I had just sold a piece of property down in Florida so I got all my bills all paid off before I talked to them. I didn’t owe anything and I didn’t have any credit cards. So I was fine with credit and they had a pretty good deal and it worked out fine for me. Refinancing with ClearPath saved me a little bit of money. It was not as much as I originally thought but I ended up saving $45. They advertised the rate at 3.2 but I got 3.5. It was gonna be lower but I gotta do it in 15 years. I did it for 30 and then my taxes were up a little bit more and lost a little bit of money there. But not having to pay two months of payments because they pay it off and then you save a month or two months was pretty good. I was able to get a couple of thousand bucks in my savings.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    StaffRates

    Reviewed April 25, 2020

    I was looking for a lower rate than what we had and with ClearPath, I was very successful. The rep kept me informed.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Staff

    Reviewed April 23, 2020

    ClearPath Lending and Lily ** were wonderful and professional, all was made simple and understandable for my home refinancing. Thanks for being so thorough and kind. I always joke that I'm from 300 years ago (I hate red tape and modern bureaucracy), but they made it so even I could feel like the experience was a breeze.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Loan Process

    Reviewed April 23, 2020

    We didn't even realize that we could apply for a loan until ClearPath contacted us. The process was very easy.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you very much for reviewing ClearPath Lending. We are so happy to be of service to you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 22, 2020

    When I called, the guy that I talked to was nice, friendly, and accommodating. The process went extremely well and it was easy for me. The whole staff was helpful. Anytime there were any small problems, they took care of it. It was excellent. They were very good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Staff

    Reviewed April 20, 2020

    I got a letter in the mail from ClearPath and then, I had a talk with one of the representatives. He was very personable and seemed knowledgeable. Everything went well and I was kinda surprised at how easy it was. I was expecting it to be more of a pain in the butt but it wasn’t.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Customer ServiceStaff

    Reviewed April 17, 2020

    We had a great experience dealing with the representatives from Clearpath Lending. We dealt with Lily and Layla and both were very professional and personable. They always called us when they said they would. They always responded to our inquiries. If they didn't have an answer on the spot they would find out and get back to us. They made us feel that we were dealing with professionals as well as friends. In other words we were very comfortable in our dealings. The best part is there were no surprises. Everything they said would happen did happen and when they said we would be done and a closing date would be assigned it was and all in the time frame they promised. 5 stars in our opinion! If you want to know if we would do business with this organization and their personnel again, we definitely would. Also we would be happy to recommend them to our friends and or neighbors.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for the review! We appreciate your positive feedback and are so happy you had a wonderful experience with us. Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 14, 2020

    I've had a very good experience with ClearPath with my refinancing. After I bought my house and six months passed, they sent me a letter and I called them. The rep, Larry, was very helpful and cooperative. He always returned my calls if he didn't take them immediately. He was easy to work with and everything went smoothly.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase

    Reviewed April 13, 2020

    The application process for a refinance with ClearPath took about a month and a half. They're very good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We’re happy to have worked with you and look forward to working together in the future!

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed April 11, 2020

    I was looking for a lower rate and ClearPath Lending was the first one that sent me a contact. I went with them for a VA loan. My agent did great. He would call me or email me if he needed to talk to me. He answered all my questions and it was just easy closing. Clear Path did well.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed April 10, 2020

    I've been dealing with ClearPath for a number of years now. I did a VA refinance and everything with the process was pretty cut-and-dried. There wasn't much that we had to do. Everything was fine. I worked with my loan officer on a couple of other loans and he always did a good job. My interest rate is at 3.3 now and that's pretty good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you very much for reviewing ClearPath Lending. We are so happy to be of service to you! Thank you for being a part of the ClearPath family!

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 9, 2020

    This is the second time that ClearPath had a loyalty program and we went through it again. Refinancing wasn't very difficult at all. It was a little bit easier after having gone through a program with them last year. We had the same officer from last year. He's a good guy.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed April 8, 2020

    This is our second refinance with ClearPath Lending. We liked what we did last time. The interest rates went down, and so we had them again. Our loan officer, Kenny, was wonderful. Everything we needed to ask questions about, she was there for us. She kept the different people that she passed us off to for doing different parts informed. When we had to talk to them, it was obvious that she had talked to them, and back and forth. There was a lot of stuff with the underwriters that they had to do, and it took an extra couple of weeks to get all the paperwork straightened out. But the closure went fine. We got all our money on time. It could have been really bad, and they were very professional and courteous in making sure they had all the government stuff done to be able to get the refinance completed in a satisfactory way for everybody.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Customer ServiceStaffTransparency

    Reviewed April 6, 2020

    Clearpath was very professional. Even through the CV19 problems things were on time and I was updated weekly on the progress. The phone call twice a week was a little much but was followed with an email just to let me know how things were going.

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    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaffLoan Process

    Reviewed March 31, 2020

    I dealt with Keith from ClearPath Lending and he was amazing. He was super-efficient and really fast, too. I was working the whole time and I barely had to do anything. My experience with him was really good because it was over the Thanksgiving holiday and I was able to text or call or email him. He was out of the office for that break but he got right back to me. At the time, I was out of the office as well and he was still able to do all that. And he got it closed right before Christmas. Also, I was going through a divorce at the time, so I was trying to refinance my loan then get it into my own name, and Keith was very easy to work with.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for the review! We appreciate your positive feedback and are so happy you had a wonderful experience with us. Welcome to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 28, 2020

    We used ClearPath before and now we got them for a refi. The reps were really quick to respond and always been friendly. They never kept me waiting for anything so it’s been good. The application process was easy. This time, it took around two or three weeks. I’ve actually sent people to ClearPath before.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 27, 2020

    I’ve been with ClearPath for about five years. I refinanced with them twice and this time, it took about the regular amount of time. We started the process early January and we closed in February. ClearPath’s reps are very efficient and they keep in touch. They walk you along the whole process. I didn’t feel I was lacking information. I enjoyed working with Queenie and the other gentleman. Other than getting it closed early, everything was okay.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you very much for reviewing ClearPath Lending. We are so happy to be of service to you! Thank you for being a part of the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 22, 2020

    I’ve been working with ClearPath for so long and I’ve refinanced several times with them. Their knowledge was excellent and they got through the processes very quickly. It was wonderful with ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for the review! We appreciate your positive feedback and are so happy you had a wonderful experience with us. Thank you for being a part of the ClearPath family!

    Verified purchase
    Staff

    Reviewed March 21, 2020

    I had Bret from ClearPath before. I chose them again and kept him. I refinanced with them. The entire process did not take long at all. It felt like about a month. ClearPath respected me and took care of my problems. I'd go back to them if I ever consider it again.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed March 20, 2020

    ClearPath sent mail out to me and I filled it out and sent it back to them. The process took about 30 days altogether. The loan officer was courteous and friendly. What I like about working with them was that when they said they’re going to call back, they did it on time. And they told me if I had any questions, I could call them back and they would answer it for me, and they did that too. Working with ClearPath for my VA loan was absolutely good. I’d do it again if I had the opportunity.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed March 12, 2020

    When I got a letter from ClearPath in the mail, I looked up their reviews online and they had good reviews. I couldn't find anything negative about them, so I went ahead and gave them a shot. The rep was very informative and professional. I explained to him that I didn't know what I was getting myself into and he was great. I never refinanced before and he was open about everything, so I liked him a lot. There was great communication too. However, a lady came to my house to do all the paperwork and she was trying to rush through things. She also seemed to think that I had to mail in a check to a certain address to pay the mortgage, but she didn't leave the paperwork out with the address. She could’ve been a little bit more helpful. I got a stack of papers that are two inches thick and I got lost in there.

    Instead of even rummaging through that again, I happened to get online to check if I could pay online because I was able to pay with my last bank. I thought it’d be standard by now and luckily, it was. I could pay online my first-time mortgage payment and set up automatic payments. It’s nice to know I could’ve done that right off the bat instead of stressing about having to find that piece of paper to mail out a check.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    StaffLoan Process

    Reviewed March 11, 2020

    I took a VA loan from ClearPath and from the beginning to the end, they were fantastic. The loan officer was fantastic too. He went through the whole process with no problem. I'd tell friends to go with ClearPath.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed March 10, 2020

    ClearPath takes the money out on my direct deposit on time and I like what they’re doing for me. Their rep was very prompt on everything. He kept me informed of all the stuff that needed to be done and as soon as something came up, he gave me a call and we would be communicating. I also could call him any time if I missed his message. He was very excellent with me. He got me through a lot of stuff.

    It was a VA and was a refinance. My loan was in a high 14. So, I’m saving almost close to 100 bucks. I like the interest rate that I have with them. I own a house for three years and I still have a good rating. People told me I had a good rating already, but the rep got it lower than what they said they could get it. He said most people gotta wait at least five to seven years to get that number where I was at when I first started with my mortgage, and he gave me that. In three years, I went down like 5% of my original mortgage interest. He dropped it down quite big. I also like how ClearPath is working with the military financing.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed March 10, 2020

    I was impressed with the approach of Levi from ClearPath and how he explained everything. He was very honest and prompt with me. There were no questions unanswered with him. The application process took two or three weeks. Working with them was great. Even when their manager called me, she answered all my questions.

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    Response from ClearPath Lending

    Thank you for the review! We appreciate your positive feedback and are so happy you had a wonderful experience with us. Welcome to the ClearPath family!

    Verified purchase
    StaffLoan Process

    Reviewed March 9, 2020

    I got a VA loan from ClearPath and applying with them was easy. I was done in 20 to 25 minutes. The rep was excellent and since I've been working with them, I've found everything to be fair. Plus if I have questions, they could answer.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Staff

    Reviewed March 8, 2020

    Applying with ClearPath was great. I didn't have a problem during that process. Their rep was dedicated which was what was important to me.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed March 8, 2020

    I was looking to refinance and I got letter in the mail about ClearPath. I contacted them and a few other companies, then I went with ClearPath. I liked the responsiveness of Mike, the agent I was working with. He was really professional and always got back to me at an expedient manner. He was also clear about the information he was giving me. I got a VA loan and the process was easy. I just contacted them, filled out the paperwork, sent the paperwork to them that they needed, and that was it. The process took a little over a month and that was because of the VA. All in all, ClearPath was fantastic and they handled everything pretty well.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    StaffRatesTransparency

    Reviewed March 7, 2020

    Once we became eligible for a refinance after six months on our home, we received a lot of letters. ClearPath's was the best fit for what we had and we went with them. I've worked with Ben, their rep and he was really helpful and knowledgeable. He stayed in constant contact and kept us updated with the whole process until it was finished. I got a VA refinance through ClearPath and everything’s going great so far. We got the best rate too.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for the review! We appreciate your positive feedback and are so happy you had a wonderful experience with us. Welcome to the ClearPath family!

    Verified purchase
    Staff

    Reviewed March 6, 2020

    ClearPath had really nice people. I did a VA through them and the rep whom I worked with was very personable.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 5, 2020

    Refinancing with ClearPath was effortless. Someone came to our house and the process went very quickly and easily. It took a month and a half until we finished but that was probably only because Thanksgiving and Christmas were in that period. The rep whom we worked with was excellent and stayed on top of everything.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedLoan ProcessTransparencyCommunication

    Reviewed March 4, 2020

    The ClearPath radio ad sounded good so I called and had a VA refinance with them. The process was pretty easy. It was just a couple phone calls, sending information as far as the existing loan and then they did a lot of the legwork and kept me updated as it went. It took about a month where I had to wait for everything to clear. It was really quick. I know it’s only a refinance but I was pretty happy with the speed of which it moved.

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    Response from ClearPath Lending

    Thank you for the review! We appreciate your positive feedback and are so happy you had a wonderful experience with us. Welcome to the ClearPath family!

    Verified purchase
    Staff

    Reviewed March 3, 2020

    Refinancing with ClearPath went very smoothly. The rep whom I worked with was great. He was there for any questions we had and got back to us in a timely manner.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase

    Reviewed March 2, 2020

    The DA does my mortgage so whoever they do it through, and my wife, let them deal with it. When she says, “Put your name here, I put my name there.” “Okay.” So far, everything has been going pretty great.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed March 1, 2020

    It’s the second time that I used ClearPath lending. I was satisfied with the rates until the market has been tanking. Now I would like better rates and I liked ClearPath's fees. It’s always very easy when you have all your ducks in a row and all the paperwork you need. They were super professional.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed Feb. 29, 2020

    The application process with ClearPath was great. My loan officer was good. I got a VA, fixed-rate, 30 years loan and my mortgage payment went down.

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    Response from ClearPath Lending

    Thank you very much for reviewing ClearPath Lending. We are so happy to be of service to you! Thank you for being a part of the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Feb. 28, 2020

    When I looked through Better Business Bureau, I liked how ClearPath had one of the better interest rates. Applying with them went pretty smoothly. I worked with Omar and he was very responsive and on top of things. If I needed something at a deadline, he would deliver. If there was a problem that was out of his control, ClearPath would contact me and let me know what was going on and what we were waiting for. ClearPath's process was straightforward from the beginning about how it works with interest rates. Omar gave me more information and educated me on how the percentage points worked. I got a VA loan refinance from them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    CoveragePunctuality & SpeedStaffBillingLoan Process

    Reviewed Feb. 27, 2020

    The whole process with ClearPath was fast compared to the bank we originally got the house through. It took around 30 days for everything to get finalized, but we just sat back and their rep did all the work. Everything was smooth sailing. The experience was nothing like when we first tried with the original loan. Also, I want to make sure that our insurance and taxes were coming out ‘cause we were billed for that. Their rep said that we would still get a bill. But whenever we get a thing from the bank, it shows how much is taken out towards our taxes and then insurance. Everything is great.

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    Response from ClearPath Lending

    Thank you for the review! We appreciate your positive feedback and are so happy you had a wonderful experience with us. Welcome to the ClearPath family!

    Verified purchase
    Customer Service

    Reviewed Feb. 26, 2020

    We’ve dealt with Chris before. He handled everything. However, I couldn’t believe all the calls and email I got from other departments. I was not pleased with that. But other than that, I would go with Chris again.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Feb. 25, 2020

    Being a veteran, I availed of ClearPath's VA loan and I did a refinance. It was a very easy process. Their customer service was very friendly and personable. Speaking with Chris was great. They were very informed and they talked me through the process. They told me exactly what I should expect and gave me real numbers. I like to be informed and the whole thing was just great.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy you had a great experience with us! We look forward to working with you in the future.

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 24, 2020

    The application process was easy and the loan officer was personable, knowledgeable and easy to work with. Everything was positive and went like a well-oiled engine. Everything was handled very well. If they needed anything else, they contacted me immediately.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed Feb. 23, 2020

    I did a VA refi and I have a lower interest rate and payment now. The process was easy and took about 30 to 45 minutes. And the loan got refinanced in three days. The representative was also very informative, on time and direct. It was pleasant to talk with him.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed Feb. 22, 2020

    I got a VA refinance and the application process was pretty fast. It was streamlined and it hardly had any delays. It was efficient. They answered my calls and had answers for me when I had questions. They answered me back thru text or phone calls. The interest rate was fair. It was best at the market time.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceSales & MarketingLoan Process

    Reviewed Feb. 21, 2020

    When I talked to Ty, the gentleman from ClearPath Lending, I felt comfortable and at ease with him. I was impressed with his knowledge and he was able to answer the questions that I had. I get so much junk mail and there's so much telemarketing and something that really made ClearPath stand out different from the rest was when I called him and had that personal contact with him. Once we got everything started, it was not different from getting any other loans.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for the review! We appreciate your positive feedback and are so happy you had a wonderful experience with us. Welcome to the ClearPath family!

    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Feb. 20, 2020

    From start to finish 22 days, outstanding. We refinanced our home through ClearPath.The process was fast and easy, they did all the legwork, all documentation and sent a lawyer to my home for closing and gave me a 2.99% interest rate. My loan agent was Elliott **, he answered all my questions and kept in constant contact with me throughout the whole process. Thank you Elliott, You’re the Man!

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for the review! We appreciate your feedback and are so happy you had a wonderful experience with us. Welcome to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed Feb. 13, 2020

    I got in contact with Koshy and he explained the program to me and told me a little bit about VA refinancing, what all we were qualified for, what the program consisted of, and what we will need to do. It sounded like something that would be in our best interest so I told my husband about it. Koshy spoke to my husband and from there, we decided to move forward.

    The application process was relatively easy. I just had to provide some documents that I pretty much already had. I emailed it to Koshy. He let me know if he received it or didn’t receive it. I did everything from home so that was a blessing. It didn’t happen as fast as we thought it was going to, but the VAS had a 210-day mandate. We had questions along the way and Koshy would explain to us that they were working on it. But when it did start happening, it happened fast. And now, we’re paying less than what our original mortgage was.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    StaffLoan ProcessRatesTransparency

    Reviewed Feb. 12, 2020

    ClearPath Lending had a good rate and did a lot of stuff with veterans, which was pretty much the reason why we went with them. The application process was very smooth and simple. The loan officer kept us up to date at every step of the way. They were very knowledgeable and professional. I was happy with the results.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    StaffRates

    Reviewed Feb. 11, 2020

    I was looking to refinance my house and I heard of ClearPath through an agent. Just for convenience, I chose them and everything was fine. But the rate could be a little bit lower since I believe the financial average is 3.1. I keep getting things from the VA to refinance and I even saw one at 2.99.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending, we appreciate your feedback!

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 10, 2020

    I got a VA loan and ClearPath was great. They were in California and I’m in Arizona but it still went just fine. The application process was very easy. It was not even a couple of months. It just kinda went along and the gentleman that we worked with was great. He was very nice and patient.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and look forward to working with you in the future!

    Verified purchase
    TechBillingRates

    Reviewed Feb. 9, 2020

    This company stood out and brought our mortgage payment a lot down. The interest rate was really good – a lot better than what we had. I like our mortgage payment but I don’t like the new mortgage company. Homebridge stinks. We got some damage to our home and when the check was sent down to us, it was unendorsed. Then it took one month to get a check endorsed with them. When you tell a contractor you've got the check back from the mortgage company but they didn’t endorse it, that looks stupid. So I’ve lost three contractors. I even contacted ClearPath but the guy we were working with was actually out. He was down for like three weeks and that’s why he didn’t ever contact us back. But I was willing to go back to our other mortgage company because these people at Homebridge are incompetent.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate your feedback and are happy we could provide you with financial relief.

    Verified purchase
    Staff

    Reviewed Feb. 8, 2020

    The guy from ClearPath Lending that I spoke with sounded knowledgeable and I felt comfortable with him. The application process was also straightforward and easy.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family

    Verified purchase
    StaffLoan ProcessRates

    Reviewed Feb. 7, 2020

    I liked the rates of ClearPath. I went with a VA loan and the application process was okay. However, I would like to see more offers upfront as opposed to just one offer. Like, instead of offering at a 3.5 rate, you could’ve offered a 3.2 first, and a 3.5, and let the customer choose. But their rep was fine and they're decent to go with.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    TechStaff

    Reviewed Feb. 6, 2020

    I had been with ClearPath for six times and I haven’t had a problem yet. I worked with their rep, Chris. I liked the way he did things, and he got done what he said he would do. I only had one problem with them. They said I had to do six months. I did it and then came back and they said, I had to do another month. I did the extra month. And then they came back and said that I didn’t have to do that. So, we had a little bit of problem on that. But overall, the experience has been good, so far.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Punctuality & SpeedStaffFollow-Through

    Reviewed Feb. 5, 2020

    I did an application online and ClearPath contacted me. They were professional and courteous. They helped me through the process which was very quick. From start to finish, it took less than a month. I didn't have to spend a lot of time gathering information. They did a lot of the legwork. They did what they said they were gonna do.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffLoan Process

    Reviewed Feb. 4, 2020

    I received a lot of letters in the mail and one of them was from ClearPath Lending. When I called and I spoke to Jim, he was a little more convincing and sounded a little more knowledgeable. He made me a little more comfortable with dealing with him. He returned my calls when I did have questions and he was able to answer them. He listened versus dominating the conversation so it was more of a dialogue versus him being the only one talking. There was a lot of paperwork and although this was my second time going through this whole process, that was a little overwhelming. But that's something that you just have to do when you're dealing with hundreds of thousands of dollars in a loan.

    I also had a problem where my previous company had paid my property tax and ClearPath Lending was going to pay it. But they sent the money over after it was paid so it was already calculated into my mortgage. I had to do the process of getting that money back versus ClearPath Lending doing it. I didn't think that there was a process to retrieve that $4,000 from the lawyer's office, so I had to make sure it was returned to me, the person. I had to seek it out on my own. In the event that that ever happens again, ClearPath should have a better tracking system on how to get the money back. There should be a way to ensure that you follow up with that process. It wasn't like they didn't know about it or that it could not occur. They knew that it was a possibility that they would pay second to the mortgage company I was already with. That system right there was broke.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 2, 2020

    I like the way ClearPath talks that they serve veterans. I then ended up getting a VA loan program with them, and the application process went well. All of the people I worked with were professional. It was a smooth transition. Brent, my loan officer, was outstanding.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 1, 2020

    ClearPath's application process was excellent. They were very straightforward and they walked me through everything. It was very simple. The loan officer was also great. From start to finish, everybody was very helpful, easy to talk to, and they explained everything thoroughly. It was a great experience.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 30, 2020

    I refinanced my VA Loan thru ClearPath Lending and it was a very smooth and easy process. My Loan Officer Lily ** was quite pleasant and kept me informed every step of the way. She answered all my questions, put my fears to rest, and was very quick to respond and answer my calls. I recommend this company and especially Ms. Lily **!

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    StaffLoan Process

    Reviewed Jan. 29, 2020

    I got a VA Streamline with ClearPath and the application process was easy. The whole process took two months, and the loan officer was good. He kept up with me, telling me when everything was getting done. Working with them is saving me money. Use them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Customer ServiceTransparency

    Reviewed Jan. 28, 2020

    I had a great experience with ClearPath Lending. Right from day one, I had no worries about the process that they were accomplishing for me. I really did like the weekly calls and keeping me updated on any and all steps of the process. I would recommend the company to anyone buying or refinancing their house.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and look forward to working with you in the future!

    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    The application process of ClearPath Lending was easy. My experience with their rep was good, too. I’m happy with them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 21, 2020

    The application process of ClearPath was pretty easy and straightforward. It was also good and convenient. The notary was able to come to the house after work so I really didn't have to go out of my way or do a whole lot of anything. Also, when I asked the rep a question, within 24 hours, he'd email me back with whatever I was looking for.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. Your positive feedback is appreciated! Welcome to the ClearPath family.

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRatesTransparencyHonesty & Transparency

    Reviewed Jan. 20, 2020

    ClearPath was one of the many different folks that sent us letters in the mail about refinancing our home because mortgage rates were lower. We reached out to them because they were partially veteran-owned and led, and they specialized in VA loans versus a lot of the other lenders that specialized in different kinds of loans and they happen to also do VA loans. Application was pretty straightforward. They ran our income and figured out if it was possible for us to refinance. The first time around, we weren’t able to do it. Then about six months later, we reached back out to Anthony, he reran the numbers and we were able to do it. Everything worked out pretty well. They were very honest and transparent.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are so happy we could be of service to you. Thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Jan. 19, 2020

    I wanted to refinance the house with a lower interest and with ClearPath, I'm satisfied. Omar's customer service was great. He was very knowledgeable. He was in contact quite a bit so I didn’t feel like I was in the dark.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! We appreciate your positive feedback and look forward to working with you in the future.

    Verified purchase
    Staff

    Reviewed Jan. 18, 2020

    The application was really easy and smooth. Jacob pretty much handled everything. I didn’t have to do anything at all but provide him a couple documents, and he took care of everything else.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 17, 2020

    I chose ClearPath because they were accessible and they were flexible. I’d been working with a title company before them that did some work for me in the past, but I was having technical difficulties with them and getting them to get beyond a normal footprint. Applying at ClearPath was fast and friendly, and when some of the stuff that I sent them didn’t come through, one of the folks called and said, “Let me help you get that stuff done.” The account manager for my account was really good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    StaffRates

    Reviewed Jan. 16, 2020

    We were able to do what I needed them to do, which was lower the interest rates. There was a bit of a delay, but the process was very smooth and the rep was very professional.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are appreciate your feedback and are happy to have worked with you! Welcome to the ClearPath family.

    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2020

    My refinance was quick and Lily kept me informed throughout the process. Would do business with them again. They were always very polite and helpful. Answered all my questions. I would not hesitate to recommend Clear Path Lending to friends and family. Thanks.

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    ClearPath Lending
    Response from ClearPath Lending

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    StaffRates

    Reviewed Jan. 15, 2020

    ClearPath Lending had a lower interest rate. I applied with them and the process was easy. Dealing with their rep was good and hassle-free.

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    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    Lily** and Clearpath are great. Loved working with them. She was outstanding. Let me know every week how things were progressing. I enjoyed talking to her each time she called. Very nice. Look forward to working with her again. HARVEY **

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    Staff

    Reviewed Jan. 14, 2020

    I liked Steven. He was the guy from ClearPath Lending that took care of me. Also, the lending process was pretty easy.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate all of your positive feedback. Thank you for being a part of the ClearPath family!

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    Customer ServiceStaffRatesTransparency

    Reviewed Jan. 14, 2020

    I got an amazing percentage rate from ClearPath and with my credit score, I was eligible for probably the best deal that they could possibly give me. My credit score is right around 820 and it’s good. They said I was in the top 1%. The application process was all done through mail and text but I was never in the dark and everything went smoothly. Mike, the rep from ClearPath, was very informative and he was there for me anytime I needed him or when I called. He would call me and give me updates where we stood, and on the closing, he figured in and nailed it right to the date.

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    Staff

    Reviewed Jan. 13, 2020

    I had a wonderful representative from ClearPath. He explained things as well as he could while keeping some things that were private to their corporation, where their guidelines were, but he said he was doing the best he could, and I believed him. I've had positive experiences with ClearPath. In fact, when we go to California, we'll look the rep up. It became sort of a friendship as well as a business venture. ClearPath has been as upbeat as anyone.

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    Customer ServiceStaffLoan ProcessCommunication

    Reviewed Jan. 12, 2020

    I was refinancing the house and I read the info in the mail. I called ClearPath and when I first talked to them, they were really easy to talk to. They called me every a couple of days and keep me posted on things that were going on. They better explained to me exactly how the process works, as opposed to other people, and I really appreciated that. The rep was confident with dealing with me and he was patient. And he put it in a way that really made me aware of things that I was unaware of before. It changed with my knowledge, better understanding of how the process works. It’s made me more knowledgeable how things operate, dealing with these loan officers that call you ‘cause at that particular time, they were bombarding me with calls every day. It was getting to be painful for me. ClearPath made the experience really rewarding because I’m very knowledgeable more now than I was.

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    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 11, 2020

    When I called the rep of ClearPath, he made the process more simplified. We were currently going through a refi with a different lender and I stopped it and switched over because my lender was requiring me a full appraisal, and the guy was like, “That’s crazy. You don’t need that.” So, that’s why I went with ClearPath ‘cause of the loan officer. He was so good. Their application process was also smooth. I liked that they kept in contact with me via text messaging, which was great. They were easily able to work with me, and especially ‘cause I had their numbers to text, I just text them the whole time and just got a response when they were ready. Working with ClearPath had a positive impact because we lowered our mortgage like $500.

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    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

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    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Jan. 10, 2020

    I got a VA loan and the application was quick. The rep was very good and he communicated very well. The loan officer was very professional and knowledgeable. Having them has definitely made a difference in my payment. I’m so glad I went with them.

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    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to thank you for being a part of the ClearPath family!

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    TechPunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Jan. 9, 2020

    The agent from ClearPath always kept in contact like she said she would. She was never wrong in everything she stated to us and she never told us something that wasn’t true. We very much enjoyed her, which was the main reason why we went with ClearPath Lending. I got a VA loan, with every six months refinance. All that paperwork sucked when they came over here and we had to sign all of it but it was very easy. They worked with our schedule and we had no issue. From the time that we applied to getting approved, it took two and a half months. Working with ClearPath has helped us on having a better interest rate and a lower payment.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 9, 2020

    The application process for ClearPath Lending's IRRRL loan was quick and painless. And it took about three weeks to get approved. The loan officer was very helpful and did everything he could to help. By working with ClearPath, I was able to pay everything off. It was a really fun experience.

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    Customer ServiceCoverageStaffLoan Process

    Reviewed Jan. 8, 2020

    I used a VA loan, and I got 10 to 15 things in the mail or phone calls from people when it was time for me to be able to refinance. I contacted ClearPath as well as a couple of other companies, and they were the ones that pretty much stuck to their words. The loan officer was great. He was the one that I interacted with most, and if he said he’d call me back, he always did. He contacted me weekly once I agreed. There was a little hiccup with my homeowner's insurance from my first mortgage lender. I contacted him, and he took care of it pretty much right away. It was smooth sailing, working with him.

    Once they finished everything on their end, they sent me my copy electronically. My wife and I sat down and looked over all of it. I didn't have any questions, but if I had, I’d feel very comfortable being able to contact him to talk it out. Then, I was able to sign everything electronically. Once we had to do the actual signing of all the paperwork, they set everything up and had a notary public come to my house with all the paperwork already taken care of. It was super-simple.

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    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

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    PriceStaffLoan ProcessFollow-Through

    Reviewed Jan. 8, 2020

    I decided I needed to have my house refinanced ‘cause I was paying too much, it seemed like. But one thing that happened the last time I had my house refinanced, they didn’t really do what they said they were gonna do ‘cause they were supposed to send me $1,900 and they didn’t send me one. As it turned out, somebody had to use the money for some taxes. But Omar, my loan officer from ClearPath did a good job with what he was doing for me. I appreciate the job he did for me. Everything just went smoothly with the process. I feel good about it and I'm satisfied.

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    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Jan. 7, 2020

    It was a super fast process since it was a VA loan, and with the six-month payment program that the VA has, it was almost seamless. I almost had to do nothing. I just had to call them and start it, and my loan officer took care of everything.

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    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Jan. 5, 2020

    I felt comfortable working with ClearPath Lending. I've gone through them twice and everything seemed to go easy both times. They seemed to be better organized than other companies. And whenever they needed something, I send it to them and made sure they got it quickly. My loan officer was personal. He helped out and kept me advised on what was going on. If something was happening or going to happen, he gave me a call right away. If I called him and asked him something, he'd call me right back if he was available. I'd like to stay with them, but I don't like Freedom Mortgage and if they operate with or sell back to Freedom Mortgage, I don't know if that's gonna be possible. But if their interest rates stayed down, I'm probably gonna go again.

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    Loan Process

    Reviewed Jan. 4, 2020

    Initially told loan would be completed in 2-3 weeks but we were kept up with progress and completely satisfied with results. Clear Path Lending and Lily ** did great work and we highly recommend them.

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    Thank you for your review of ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

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    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessTransparency

    Reviewed Jan. 3, 2020

    My husband is a veteran, so we do the VA loan program. The application process went smooth and I have no complaints. This was our second time doing business with them. It was very speedy. It was much faster than I expected. Our loan officer was very knowledgeable and very helpful. He was very available. He would call me and give me updates on the process. So he was very good. He really cared about what he was doing and wanna make sure everything was going smoothly and taken care of. So he really showed that he really cared to me. ClearPath made things little easier because our payments went down.

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    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

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    Customer ServiceCoveragePunctuality & SpeedStaffBillingLoan Process

    Reviewed Jan. 2, 2020

    When I received a letter from ClearPath Lending, I forwarded it to my previous mortgage lender. The letter told me about how they could reduce my APR and about me being able to save a couple of mortgage payments. The woman who did the initial purchase of the home said that the letter was not accurate and that it was too good to be true. Then when I received a letter a second time, I called ClearPath Lending.

    When I initially called the number, my information was taken and forwarded to a loan officer. Jose was out in California and there was a four-hour timezone difference, but he called me back promptly. Initially, he asked what I think my credit score was gonna be. I told him and he asked for two additional documents, one of which was my DD 214. He was straightforward and told me what they can offer and how fast it takes. Initially, I thought that the VA had to come out and reassess my home. But he said that the process was streamlined, which was what sold me on it. Then he sent me a couple more electronic documents to sign. After that, I got a call from Andrea from underwriting. From start to finish, the process took about 15 days.

    Once it was all said and done, the loan officer from my previous loan called me and said that she saw that my loan was paid off. She said that she wished that I called her first. When I asked why, she said that she could've saved me at least 1,000 because she wouldn't have had to roll in the escrow into my loan to open up a new escrow account. She said that clearPath would've had to roll in more escrow money into my loan. I didn't know anything about that, but other than that, everything was equivalent.

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    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Dec. 31, 2019

    ClearPath Lending's application process was very easy and everything was very nice. The loan officer and the service personnel told me everything I needed. Even when we had little glitches, they called right away and said, “We gotta do this right away.” The loan officer called me about twice a week to gave me a status and kept me up to date the whole time. It was a very pleasant and trouble-free experience.

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    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

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    Loan ProcessRates

    Reviewed Dec. 21, 2019

    I was trying to buy another house and my realtor recommended ClearPath Lending. I got a VA loan and their application process was easy. The rates and terms they gave me were competitive and fair as well.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are so pleased we could provide you with excellent service. We look forward to working with you in the future!

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    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed Dec. 20, 2019

    I went online to look for a good mortgage lender and I liked the fact that every six months, ClearPath Lending would review your mortgage to see if they can get you a better interest rate. I ended up getting the FHA loan with them and there was a lot of calls back and forth during the application. There were a lot of texts back and forth, too, and we were pretty busy trying to get the process rolling. The first time, we were also sending documents here and there. But on the second time, it wasn’t as bad because I already had most of the documentation.

    Communicating with their reps was easy and the loan officer was very professional. I enjoyed working with him. Also, working with ClearPath created a little more money for my wife since we’ve constantly gotten lower monthly payments. Plus, the value of our house is going up and everything’s working out good. ClearPath works with you very well and they do a good job. They do everything they can to get you the interest rate that you're requesting or they go above and beyond to make sure the loan, and everything goes as smooth as possible.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are so happy to be your lender! Thanks for being a part of the ClearPath family.

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    StaffRates

    Reviewed Dec. 19, 2019

    The interest rate of refinancing made me want to get a loan. I reached out to ClearPath and it was pretty easy. It took less than a month. The rep did a good job.

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    Punctuality & SpeedLoan Process

    Reviewed Dec. 18, 2019

    Having refinanced several times, Clearpath Lending continually demonstrates fast and efficient process that gets you though the loan paperwork without leaving home. And Lily **, my loan Manger keep me informed of every step of the process and she delivered a funded loan in record time. I will continue to use Clearpath Lending for all my mortgage needs.

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Dec. 18, 2019

    ClearPath was clear and they seemed like a good thing to try. So, I called them up and it worked out. I'm a veteran and getting a VA loan through them was smooth and easy. The lending process was good, straightforward, and helpful. And my loan officer was very good and very straightforward. With ClearPath, I'm gonna be paying $200 less a month for my mortgage, so it's good.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy we could provide you with financial relief! Thanks for being a part of the ClearPath family.

    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Dec. 17, 2019

    I have re-financed home loans in the past and never have I had such an easy, streamlined, stress free re-fi as I has working with ClearPath Lending. Lily ** was absolutely amazing and very easy to contact whether it was via phone or email. She responded so fast! We were so happy with our experience!!! We could have went with a friend of ours who we had purchased our home loan through but they did not return my email as fast as ClearPath Lending did. Thank goodness they didn't or I would not have found out how easy and pain free ClearPath Lending is!

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    Thank you for your review of ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

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    Punctuality & Speed

    Reviewed Dec. 16, 2019

    I've used ClearPath before and they were efficient and fast. They kept me in the loop and they did a really good job from the beginning. I wouldn't have gone with them again if it wasn't good the first time.

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    Staff

    Reviewed Dec. 15, 2019

    Right from the start, the refinance went smoothly. The person we worked with, her name LILY helped us get off on the right foot. She knows her job very well. I'm so happy we did our refinance with Clear Path.

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    Staff

    Reviewed Dec. 15, 2019

    I just refinanced and my interest rate was 5 something. Now, when ClearPath called me, Ron said he was gonna drop it down to 3.8. I said, “Well, hell, yeah, you gotta do it.” Ron was outstanding. I like him very much. He did a good job. Everything has been great.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate all of your positive feedback. Thank you for being a part of the ClearPath family!

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    Customer ServiceOnline & AppStaff

    Reviewed Dec. 14, 2019

    ClearPath was one of the first ones that came to me with the IRRRL from VA. The application was speedy. Everything went through pretty good and was done according to what they’ve told me. The reps were always there every time I called and they had all the answers when I needed them.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy we could provide you with fast and efficient service!

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    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed Dec. 13, 2019

    We got an offer to rate reduction from our current mortgage company, and it’s a kinda funny story. Our current mortgage lender sent us a letter saying, “Hey, we’ll offer you a rate reduction down to three point something. It’ll lower your mortgage a 100 bucks.” We didn’t wanna draw out any equity. So, I figured, "That's a no-brainer there. We’ll do that.” I filled out all the paperwork. But we got to month four and I found out it was like, “Okay, it’s been long enough.” They kept telling me it got snaggled in title. I even called the courthouse, and there was nothing in title.

    So I told myself, “Let me just start checking around for other mortgage companies.” My current one is dragging their feet for some reason. I got a hold of ClearPath through an online thing, and I didn’t know we can do it. They were like, “Well, you could actually skip two mortgage notes and then you can get your escrow check back, and then you could start your first month’s loan next year, 2020, January." I thought that sounds pretty good during the person’s holidays. And that’s what I did. The paperwork came in online. We e-signed everything. Everything has been smooth, and I already got the escrow check back.

    One thing the guy from ClearPath didn’t tell me is that they weren’t gonna be the servicing mortgage company. They kick me back to my original mortgage company, which I thought was funny because my current mortgage company was calling me saying, “Hey, we don’t wanna lose your business.” And so I called the guy back. He just said that normally if they refinance you from one company, they usually don’t send you back to that one. He said that it was rare that he’s heard them sending you back to the same mortgage company.

    With ClearPath, everything was online and everything was smooth. I heard back from them, and the title went smoothly. The closing went fine, too. The only thing that was confusing for me is I’m now with the same mortgage company, but I have two different loan numbers. I have a lot of old paperwork, and I still have paperwork coming in saying, “We missed the December note,” or “My house was paid off on November.” And also when I call them, they have old data and then I have to explain to them, “Okay, I had that mortgage. I refinanced with another company. Y’all are serving me.” So, I have to go through that spiel. It would have been easier if somebody would have caught that and just sent me to a different mortgage company. It would be less confusing for me, but it’s okay. I still got a lower note.

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    Customer ServiceStaffRatesTransparency

    Reviewed Dec. 12, 2019

    I checked with my current lender, the PNC, and they couldn’t get it down to the interest rate that ClearPath was able to get for me without me paying points. With Clearpath, I got refinancing through the VA. I have a 30-year fixed. Chris, their rep, was very good, answered all my questions, returned calls, and he was easy to contact. The only thing that could have been improved, but it wasn’t anything he could do, was it just happened to be the time the taxes were being paid. So, both company, PNC and the place I originally came with, set my taxes to Marion County. I’m being told the other place got theirs in before PNC, so now, I got 60 days to wait to get my money back. Everything went pretty smoothly and as planned with ClearPath. The communication door was kept open. Emails, telephone calls, and texting went well.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate your positive feedback! We look forward to working with you in the future.

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    Punctuality & SpeedOnline & AppStaffLoan Process

    Reviewed Dec. 10, 2019

    I like places that say good things about other places and refinanced with ClearPath Lending. Their application process was pretty easy. I was provided with all the information that I needed to do, and then I did electronic signatures, then a notary public came to the house. The transition was very smooth and it worked with my schedule, which was a good thing. Also, I was really excited because everything got done before Christmas, which was the main concern. The loan officer was outstanding and very personable. He is the type of individual that you could talk to about anything, laugh and joke a little bit but sticks to business. Everything was accomplished on time. I’ve got high praises for him.

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    StaffLoan Process

    Reviewed Dec. 7, 2019

    The loan officer was in California so I never met him, but I could understand him. He sent the paperwork to me in PDF on my computer and I downloaded it. I read over it to my leisure, and when they came around with the actual hard copy, I was ready to sign it and get it over with. As far as the closing and all that goes, as far as all that procedure and all the paperwork that goes along with it, ClearPath was as pleasant as it could be.

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    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family

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    Staff

    Reviewed Dec. 6, 2019

    I had already refinanced once, and ClearPath called me and said, "You're a vet? We've got options open. Do you wanna drop it down?" And I said, "Yeah, I'm willing to listen." Ben stepped me through everything and he was a cool dude. They opened up the envelop as far as, "Here's what we can do for you". The litany was long, very strong and forthright, but I said, "You bet. I'm still open ears. Let's go." Step one all through 100, it went beautifully. Then he said, "You've already qualified for a VA. You don't have to do all this other things that you've already been through." He was very open and honest. They treated me like gold and that's why I'm gonna stick with them.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy we could provide you with excellent customer service. Welcome to the ClearPath family!

    Customer ServiceStaffLoan Process

    Reviewed Dec. 4, 2019

    I received the Clearpath Lending refinance letter in the mail and at first I was skeptical about trying to refinance but I'm glad I did. I called Clearpath lending and I was able to speak with Kyle **. I had a very very pleasant experience with Kyle as my loan officer. Kyle is very knowledgeable and he was able to answer all of my questions and address all of my concerns. His customer service skills is awesome and he is a great loan officer and I couldn't had a better person refinance my home. He informed me of everything that was going on wirh my application. He made this process go very smoothly. Thank you Kyle ** from California. It was a great pleasure to work with you during this application process. I highly recommend Clearpath lending and Kyle ** to refinance your mortgage application.

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    Thank you for reviewing ClearPath Lending. We appreciate the positive feedback and want to welcome you to the ClearPath family!

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    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed Nov. 22, 2019

    We're loyal customers of ClearPath and we've gone through the process with them a couple of times. They’ve been a great staff and every year, we got a Christmas or Thanksgiving card, where there would be all handwritten signatures from the staff saying have a happy holiday and thank for you being loyal customers. They’ve also always contacted us when the rates were going down or it was a good time for us to see if we wanted to refinance what our house was worth type of thing. And the times that they’ve called, my husband would say that we were gonna do what they suggested. They're kinda keeping an eye on out for us and we've always worked with them within the last six years. If they don’t reach us by phone, they contact us by email. And we've always been able to contact them at any time. They’ve been a really good firm to work with on our part and we haven’t changed for that reason.

    They’ve kind of walked us through the process and have given us days if we needed to get some things done. They also worked with us as to what's the quickest and best way for us to do it type of thing. The process has always been really well and being that we've been customers with them for a few years now, the process has been a lot easier because they already have our information and it doesn’t really change that much for us as far as income and so forth. So the process has been very smooth for us.

    In fact, when we refinanced last time, we got a few dollars out. Also, our house's value has been going up every year, which has been a blessing for us, and since our son is getting married next year, ClearPath told us that in the next six months, if we wanted to refinance close into the wedding, we'd be able to get some money out so we could enjoy the wedding. They're having a destination wedding and we're gonna need a few dollars to take with us. So, our intention is to do that next year. ClearPath also told us that they'd work with us on the house appraisal and so far, everybody that we've worked with have been really attentive to us. So, we're very happy with ClearPath.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are so happy to be your lender! Thank you for being a part of the ClearPath family.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Nov. 21, 2019

    I contacted ClearPath Lending based upon some mailers I received and then, Larry contacted me. I was able to work with him to refinance my mortgage. He was on the ball, had a quick response time and a good personality to work with. He explained everything very well and he had great customer skills. Doing the DocuSign was easy as well as the overall process from start to finish.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your positive feedback and look forward to working with you in the future!

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    StaffLoan ProcessRates

    Reviewed Nov. 20, 2019

    ClearPath gave me a lower interest rate, which was the biggest concern that I had and the application process was a piece of cake. It was a VA loan, so all I had to do was send them a copy of my driver’s license and my homeowners insurance policy. The reps kept me informed and they were top-notch. It seemed like it took a little longer to get it all processed than normal but overall, it was great. There was no hold-up and it was smooth.

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    Online & AppStaffLoan ProcessRates

    Reviewed Nov. 19, 2019

    ClearPath Lending offered a lower rate which was interesting, so I pursued it. The application process was easy and it took just a few weeks to get approved. They were good, professional, and polite.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed Nov. 18, 2019

    ClearPath Lending's process was easy as pie and didn't take long at all ‘cause they already had all our information from the last time. But during my first time, it was very easy for us as well 'cause I'm an organized person. The loan officer I've worked with was wonderful and very nice. I would email him questions, and he’d answer me back within 24 hours always. And I'm happy with the interest rate that I got with them. They finally won with the 2.99. But I told the manager that I would have preferred to have the lowest rate offered to me in the beginning rather than having to shop around to three different banks and then having to keep coming back with lower interest ‘cause we're long-term financing with them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We very much appreciate your feedback and are so happy you are a part of the ClearPath family!

    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 17, 2019

    Working with Lily Ali in the loan department for refinancing my mortgage was a very pleasant experience. Lily is knowledgeable and professional, but friendly at the same time. It is clear she has her customers' best interests in mind.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Online & AppStaffLoan Process

    Reviewed Nov. 17, 2019

    I’ve been dealing with ClearPath for years and they have helped us out a couple of times already. The first time, we did a loan and got more money out of our house and the second time, we just refinanced. The application process was simple. I usually work with Joel in California and he’s pretty good. He talks to you, lets you know what’s going on, and tells you what’s up and what’s not. He takes care of the business and all I do is sign the paperwork and I’m done. And the last time, I worked with Anthony. They’re pretty good people and I even got my friends, my nephew and my sister-in-law working with them already.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate all of your feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed Nov. 16, 2019

    ClearPath Lending had a better interest rate than other companies. A hurricane coming through Florida put a stop to the application process and it took a while but if we didn’t have that, it would have been quick and painless. The rep was very friendly and he always called back in a timely manner. It was a great experience with ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to be your lender! We appreciate your positive feedback.

    Verified purchase
    StaffLoan ProcessRates

    Reviewed Nov. 15, 2019

    I spoke with their rep and she has been helping me. First time I took a cash out, and then we did a refi because of the interest drop, I worked with the same lady and she was awesome. I love her. The initial application for the VA was pretty easy. The application and underwriting process took about five to 10 days. It was very tedious, but it was excellent. It’s something I would recommend to a friend, and which I already did. The only problem is I haven’t gotten my escrow check yet. That’s been over a month now.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Nov. 14, 2019

    I had a very good experience signing up with ClearPath. I liked the guy that talked to me when I called them. I did a refinance and their application process was easy. They were also very good with addressing my questions and concerns.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 14, 2019

    It was a pretty painless experience that I had with my ClearPath loan officer. I had some family issues come up in the middle of the process, when we were getting paperwork squared away, and he put it on hold and got an extension because it ended up being at the end of the month. He got me a couple of days extension and we got it handled, and he didn't even bat an eye on it. The process took a couple of months due to the family issue, but once everything was settled here, we were able to get it through and finish it up in two days. It was priceless.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your positive feedback. Thank you for being a part of the ClearPath family!

    Verified purchase
    Customer Service

    Reviewed Nov. 13, 2019

    I went with ClearPath for a refinance and got excellent customer service. I worked with David who gave me all the figures. When I gave him the numbers, he gave me the numbers right back. There was no hesitation in that. I would recommend ClearPath to anybody over any company out there. This is my second or third refinance and all the other companies don't have a chance with ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are happy we could provide you with great customer service! We look forward to working with you in the future.

    Verified purchase
    Staff

    Reviewed Nov. 12, 2019

    I had a very pleasant experience with ClearPath's rep. He was knowledgeable and nice. Applying to them was very easy.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate all of your positive feedback.

    Verified purchase

    Reviewed Nov. 11, 2019

    We shopped around quite a few places and ClearPath Lending was one of the places that talked to us, answered questions and helped us understand things a little bit clearer and easier than other people did. We went with a VA loan. You gotta have all the paperwork and get everything in order to get the application process done, but it wasn't difficult to do. ClearPath Lending did a good job.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate your positive feedback and look forward to working with you in the future. Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceLoan ProcessRatesTransparency

    Reviewed Nov. 10, 2019

    We did a refinance through ClearPath and it was a very simple process. They just asked a little bit of information. They basically ran a credit check to see what we’re approved for. After my wife and I talked about it, the rates went up a little bit, so we actually waited a week. They suggested we wait a week, and the rates went back down and we were able to get the rate we were looking for. Everything was pretty much explained upfront, what was gonna happen. And any question we had, they answered on the spot. It was awesome customer service.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are so happy we could provide you with excellent customer service. Welcome to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 9, 2019

    We took a VA home loan from ClearPath Lending, the IRRL refinance. The process was simple and took less than 60 days. The reps were all really helpful and made it really easy, especially with being able to text them instead of doing phone calls all the time. Working with them happened at the right time and now my family is in better financial standing.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy we could provide you and your family some financial relief. Thank you for being a part of the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 8, 2019

    When I originally did my VA loan, I did it with Paramount. Paramount then sold the note to PennyMac. Then, ClearPath Lending got me away from PennyMac. I dealt with a Vietnamese guy named Viet out in Los Angeles. He was a nice guy, very professional and knowledgeable. Everything I did with him was absolutely on point. We went through questions and answers. We arrived at something that would work for me and I pulled the trigger on it.

    Viet got the information that he needed in order to work the loan up. I got all that to him in a timely manner and he got that all together and got the docs out to me in a very quick manner. Then, they sent a notary to my work, but we did the closing at my house. Everything that was said to me was exactly spot on and there were no surprises, which was a plus. In the past, I've had surprises along the way with other lenders, which is not cool. All in all, my experience with ClearPath was good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your positive feedback and are happy that you are a part of the ClearPath family! Looking forward to working with you in the future.

    Verified purchase
    Customer ServiceOnline & AppStaffTransparency

    Reviewed Nov. 7, 2019

    When my husband and I were looking at purchasing a home a few years ago and we went to use the VA, we were looking online for vendors. He called ClearPath back in 2016 and we connected with a rep back then who was such a big help. We went with him back then and then when we bought our new house just two years ago and then refinanced with them, we stuck with the rep. He was always upfront with everything. He tells us he would call us back and he would call us back before the end of the day.

    The application with ClearPath is the easiest thing. The rep explained everything and if we ever had any questions, he never hesitated to get back to us and answer any of our questions. Everything was always upfront and clear. Don't bother shopping around. We’ve called others and I was like, “Okay, this is ridiculous.” It’s not worth your time to really talk to anybody else.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to be your lender! We appreciate your positive feedback and want to thank you for being a part of the ClearPath family.

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 6, 2019

    It was a long process. It took about three and a half months. The loan officer made it take so long. He would tell me one thing, then he would come back later to tell us something else. Every time we went to it, he said everything is going through, but every time it was about the end of the month, he said I gotta pay the next payment, too. But he told us two weeks ago that everything went through. It finally got through, and the experience wasn't too bad.

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    Verified purchase
    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Nov. 5, 2019

    ClearPath is great to work with. We were interested in lowering our mortgage, so I contacted them and had a really nice guy that I initially spoke with. Ben guided me through the entire process and I was really impressed with him. He never lied to me in saying that the documents and things that he told me I would need are exactly what I need and nothing more. The other company I looked into lied and put me on hold, and they said they were through getting all documents and ready to close. I didn't hear from them for a couple of weeks, and then they called saying they need something else. ClearPath, on the other hand, did exactly what they said they were going to do, and we closed exactly when they said we were going to close.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are so happy we could provide you with excellent customer service! We look forward to working with you in the future and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Nov. 4, 2019

    I liked the interest rate ClearPath was offering and went with them for a refinance. John, my rep, was great. He answered all of my questions. Every time I call, he answered. If he wasn't in the office, he got back to me right away.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your positive feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2019

    ClearPath Lending has been helpful with everything that we asked them to help with. The rep we talked to was super helpful and nice. They were always in touch with us and when we called, they would have answers. I would suggest ClearPath to others.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are so happy we could provide you with great customer service. Welcome to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 2, 2019

    Though at least two other companies offered me better rates, I liked the speed and customer service of ClearPath. I got a fixed VA loan from them and applying was easy. I worked with Queenie and she was responsive to all my questions.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy we could provide you with excellent service! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Nov. 1, 2019

    I was financed through Freedom Mortgage. I called them to find out about the veterans' refinance program and they transferred me to Brandon from ClearPath Lending. It was a great experience overall. He was very thorough and very informative. Every Friday I got a follow-up telephone call if not by him, then somebody in his office just to let me know the status of where my loan package was. Everything that was promised to me, it was fulfilled. We did the closing in a timely manner. A notary came to my home, we did the paperwork and it was all done. The process was good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy we could provide you with excellent customer service. Thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed Oct. 31, 2019

    I noticed that a lot of veterans used ClearPath for the refinance. I got my loan when the rate was extremely high and the rate ClearPath was offering was very competitive. Going with them was pretty easy after I made the phone call and spoke to Omar. He made everything clear and simple. He was extremely professional and was knowledgeable with everything. Applying was very smooth and concise. Any time ClearPath needed information or I had a question, I could get them on the phone immediately. I would recommend ClearPath Lending to family members and my closest friends. It was a very pleasant experience along with great customer service. I trust them 100%.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Oct. 30, 2019

    I got a VA loan through ClearPath and they were easy to work with. My rep was very helpful. Every time I had a question, I could call him and he'd answer. I've been able to save a lot of money because of how they were able to help me get my payments lowered.

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    Verified purchase
    Customer ServiceLoan ProcessRates

    Reviewed Oct. 29, 2019

    ClearPath's process was okay. A guy handled the processing, and another lady called me a couple of times to say what I needed to do. I called a couple of times for them to tell me how the processing went through, and the guy said, “No. Hermino, it’s gonna be okay. You’re gonna get this.” He explained, “You’re gonna have good benefit. You’re gonna have two months no pay. You don’t have to pay the mortgage for two months until the processes go through.”

    I have to pay more because I bought the house for 229, but right now their mortgage went up to 238. They said they’re gonna pay for my escrow closing and I will not pay for two months. I sent the letter and then I got the letter in the house. They said they’re gonna start to pay the house mortgage with the company on the first of November. And then my mortgage went down strongly because when I bought the house, the interest on the house was high at 5.28 because of my credit. I refinanced my house, and right now, after the refinance, they said my credit was better so they’re going to do the mortgage. I saved some $200 payment and the interest is gonna be low. I told the guy that I'd try and then he processed it. I'm satisfied with my experience with ClearPath. It was good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your feedback and want to welcome you to the ClearPath family!

    Customer ServiceLoan ProcessTransparency

    Reviewed Oct. 28, 2019

    I contacted ClearPath after receiving a solicitation in the mail to find out what this refinancing was about. I was contacted by a loan officer (name withheld, not trying to slander anyone). He explained the process and told me what I needed to do. I did exactly what was asked, and every time I spoke with my loan officer, he did not have my file accessed, he told me to get things to him that I had already taken care of, and he did not keep up with my information to see that I was handling my side of the business. At day 24 of the process, I contacted him and left a voice mail, which said that he would return my call within 24 hours. 5 DAYS later, he contacted me to tell me that I needed to make yet another payment to my current mortgage before I would qualify for their refinancing.

    When I asked him why he told me that I was to cancel my current mortgage payment and that I was qualified for the refinance and skipping two months before beginning to pay my new mortgage, he simply said that I didn't communicate to him the actual beginning date of my current mortgage, but actually, I did. He then told me that I would only be able to skip one month of the mortgage if I wanted to close now. My spouse and I discussed whether or not we would proceed and decided not to. When we called the loan officer, his response was "okay, I will terminate the loan." Nothing more, nothing less. Completely disappointed, veteran status aside, that they would be so untrustworthy about something as important as a home loan. Please proceed with caution and ask a lot of questions and get in touch with them often (if you can reach them), should you choose to use this company.

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    Verified purchase
    StaffLoan ProcessRatesTransparency

    Reviewed Oct. 28, 2019

    When I talked to the ClearPath Lending loan officer, he put me at ease with going with them. He explained the details and exactly what was gonna happen and things worked out exactly the way he said it would. It was very seamless. Moreover, the application process was very easy. ClearPath Lending definitely improved my situation. They lowered my interest and monthly payments.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are so happy to have worked with you and been able to provide you some financial relief. Welcome to the ClearPath family!

    Verified purchase
    StaffLoan Process

    Reviewed Oct. 19, 2019

    Everything went absolutely fine with ClearPath Lending. I wanted to lower my payments and it’s about $125 less now. Their rep was very informative and very helpful. She gave me all the information upfront. She knew where my loan was at that time and what my escrow was and what I stood to gain if I refinanced. She was very straightforward and to the point. I have a lot of respect for her. Our interactions went smoothly for the most part. We had to do the closing twice because the first set of paperwork that was sent to the notary was wrong. But they had another notary come out two nights later and whipped it out.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate your positive feedback and are looking forward to working with you in the future!

    Loan Process

    Reviewed Oct. 16, 2019

    It was an easy process doing my home loan refinancing with ClearPath Lending. They were always quick to get back with me on any questions I had and kept me updated on the process. I'm glad I chose to go thru clearpath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your positive feedback!

    Verified purchase
    Staff

    Reviewed Oct. 16, 2019

    I've worked with ClearPath Lending in the past and I worked with Wesley. He seemed straightforward, so he's been really helpful, and I kinda liked him. The application process wouldn't have taken that long, however, the VA changed some rules and so I had to go on hold for a short time. But it wasn't terrible. It was only just a matter of couple of months.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Oct. 14, 2019

    I got a call from ClearPath. It was from the guy that put the loan together. And there’s a couple other people that had called from other companies, but I wasn’t too impressed with them. I liked ClearPath's fellow, and he’s done real well for me. The whole application process was not very long. We did it all online, and it all went pretty well. I was impressed with the whole thing. I hadn’t gotten anything from my old loan people though. They owe me about $2,000. It's been since they closed on the 16th of last month. They said it would be after 30 days. So, I got another day or two left. I really appreciated the people from ClearPath. They’re friendly, helpful, and kept me posted of how everything was going. That meant a lot.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. Welcome to the ClearPath family!

    Verified purchase
    Online & AppLoan Process

    Reviewed Oct. 13, 2019

    I refinanced to save money. I was trying to look for both lower interest and a lower payment. The application process with ClearPath Lending was extremely smooth. They made everything easy, too. I didn’t to have to search around to dig up papers. The process took about a couple of weeks before everything was finalized.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceOnline & AppStaffLoan Process

    Reviewed Oct. 12, 2019

    I got a letter in the mail about ClearPath Lending, I looked into it and I called. And Jason, the mortgage broker that we worked with, was very helpful. Every time we called, he answered the phone or got right back to us within a couple of hours. Whatever our concerns are, he just went above and beyond. We needed a VA loan and that's what we got through him. We decided to go with adjustable mortgage so we can lower our rate and they gave us 70,000 over the 30 years. The application process was easy. We really didn't have to do anything because we already had a mortgage with VA, so we're just trying to lower the rates.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    StaffLoan ProcessRatesTransparency

    Reviewed Oct. 11, 2019

    I've had a great experience with ClearPath. I’ve been with them for a couple of years now and they’ve been good at telling me when the interest rates are low and when I should refinance. I reached out to them to do a refi and they just took my Social and ran the ball from there. It was a very smooth and easy process on my end. I didn’t have to fill out much paperwork, other than the standard DocuSigns. I liked that my rep gave me constant updates and kept me in the loop. I didn’t have to go looking for him, instead, he came to me each time.

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    ClearPath Lending
    Response from ClearPath Lending
    Thank you for reviewing ClearPath Lending. We are so appreciative that you have chosen us time and time again and that we are able to provide you with excellent service.

    Thank you for being apart of the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffLoan Process

    Reviewed Oct. 10, 2019

    I was looking to refinance and decided to work with ClearPath seeing their five-star reviews and a couple of comparisons. The application process was super easy and very quick. They just ask for basic information, and anything else they needed, they contacted me and told me exactly what I needed. I didn't have to send endless paperwork. David answered every question I had, and if he wasn't sure, he would get back to me within 24 hours. He was always quick. All in all, it was straight to the point, professional and quick.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are happy we could have provided you with quick and efficient service. Welcome to the ClearPath family!

    Verified purchase
    Customer Service

    Reviewed Oct. 9, 2019

    I was looking to do a refinance to get lower interest, and after talking to one of ClearPath's reps, I made my mind up to go with them. I did the application over the phone and everything was good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate your positive feedback!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed Oct. 7, 2019

    My refi application with ClearPath was an easy process. My rep was professional and he was able to get me the same interest rate that a lot of other lenders were offering. Overall, I'm satisfied.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Online & AppStaff

    Reviewed Oct. 6, 2019

    My refinance through ClearPath took about a month and everything went fine. The application was easy and my rep was very good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback!

    Verified purchase
    Sales & MarketingOnline & AppStaffLoan Process

    Reviewed Oct. 3, 2019

    ClearPath sent us one of those deals in the mail, talking about the interest rates and payments, etc. Their application process went along smoothly. Their rep, Chris did an excellent job. He knew what he was talking about. With their offering, they seem to maximize what they said on the advertisement that they sent out, and they seem to cover bases pretty good. And because of that, I recommended my sister, and she also called Chris and did the refinancing through ClearPath. Working with them has kept my life running smooth as it was. It accomplished the purpose of us refinancing and they kept in contact with us. So, we’re good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy we could have provided you and your family with excellent customer service. Thank you for being a part of the ClearPath family!

    Verified purchase
    StaffLoan ProcessTransparency

    Reviewed Oct. 2, 2019

    The ClearPath rep, Levi, was great and he explained everything very well. I applied for a VA loan and their application process was too easy. Everything went great.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and want to welcome you to the ClearPath family.

    Verified purchase
    StaffLoan ProcessRates

    Reviewed Oct. 1, 2019

    With ClearPath having better quotes than others, I opted to work with them and had a wonderful experience. Everybody that I dealt with was excellent and very professional. From application to closing, the process took about a month and a half and it was very easy. It was helpful and I got what I needed out of it. Now, my interest rate and monthly are down.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are happy we could have provided you with wonderful service. We look forward to working with you in the future!

    Customer ServiceStaffTransparency

    Reviewed Sept. 27, 2019

    The people handling my service were very attentive and informative. I was impressed with the frequent calls to keep up to date on my loan. They were also very knowledgeable on financial matters and I was satisfy with the overall service.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending, we appreciate your positive feedback. Welcome to the ClearPath family!

    Loan Process

    Reviewed Sept. 22, 2019

    Layla and Lily were so wonderful through the entire process! They kept us updated and checked in with us to make sure we had no questions and understood the whole process! I would highly recommend them to anyone looking to refinance!

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are happy we could provide you with excellent customer service. Welcome to the ClearPath family!

    StaffLoan ProcessRates

    Reviewed Sept. 19, 2019

    Joel ** did our VA home loan refi and provided outstanding service every single step of the way. As a veteran, I was very guarded and didn't want to be taken advantage of, but Joel was professional, honest, helpful, and responsive during the entire process. There was never any funny business and no surprise fees/points. We got a great rate reduction, are saving money on our monthly payment, and I have peace of mind about the whole process. I've gone on to recommend Joel to my siblings and friends. Great Service!

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and want to welcome you to the ClearPath family!

    Reviewed Aug. 27, 2019

    Lily and Layla are unbelievable. This is the first company that called me when they said they would. I was told they would call me every Friday and Monday with updates. And guess what? THEY DID! I couldn't believe it. So if you use Clear Path Lending, make sure you ask for these two ladies!!!

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! We appreciate your positive feedback and look forward to working with you in the future.

    StaffLoan ProcessRatesTransparency

    Reviewed Aug. 26, 2019

    My experience working with Bernard ** was excellent. He saw that I was pursuing an interest rate reduction on my current loan with another mortgage company and he reached out to me to attempt to beat my existing offer. He was very informative and responsive checking in periodically to give me status updates on information I was waiting for, but not at all pushy. His work was streamlined and professional and he made the process very easy to understand. He was able to get me a lower interest rate with a lower total loan than my other offer. He took great initiative, made me feel like a valued client, and was a pleasure to work with.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review, we appreciate all of your positive feedback and look forward to working with you in the future!

    StaffLoan ProcessRates

    Reviewed Aug. 22, 2019

    I want to thank Lily ** and ClearPath Lending for getting the job done. We were refinancing a VA mortgage and Lily ** accomplished what 2 other mortgage companies couldn't. She was able to get our rate lowered and also our payment was lowered. She updated us each week and answered our questions in a timely manner.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending, we look forward to working with you in the future. Welcome to the ClearPath family!

    Customer ServicePunctuality & SpeedTransparency

    Reviewed Aug. 19, 2019

    ClearPath Lending assisted me with a VA refinance loan. Initially I reached out to the company after receiving a letter through the mail indicating I qualified to refinance at a lower rate. I was skeptical at first, however, Lily walked me through everything in great detail and answered all my questions without hesitation. Her professionalism and punctual communication was exceptional. I highly recommend Lily and ClearPath Lending!!!

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! We are so happy that you had a wonderful experience with us. We look forward to working with you in the future, welcome to the ClearPath family!

    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Aug. 16, 2019

    I received a notification in the mail telling me that I was eligible for a rate reduction on my VA loan. Prior to this I was working with my current mortgage provider. I was not happy with them so I gave Lily a call. She is very easy to talk to and explains everything in depth. She is also very easy to reach for questions. You never feel out of the loop for sure. My refinance went very smoothly and I actually enjoyed talking to Layla and Lily. I would recommend ClearPath to any of my friends. They do what they say. All in all it was a painless experience, and I closed in a short amount of time.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! We appreciate your positive feedback and look forward to working with you in the future.

    Customer ServiceStaffLoan Process

    Reviewed Aug. 12, 2019

    I have refinanced my home twice with ClearPath Lending and both times I had a very good experience. The customer service I received from Lily ** and Layla ** was excellent. They kept me inform with the whole refinance process. They answered all of my questions and made me feel at ease. I would recommend ClearPath Lending to anyone who is looking to refinance their home.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Customer ServiceStaffLoan ProcessRates

    Reviewed Aug. 1, 2019

    I met Lily about 5 years ago over the phone and I like her right away. Because I love her name. Also one of my flower are White Lily I thought that was so cool. (: Anyway this is her third time helping me. Every time interest rate are go down Lily she is on top!!!! Take care everything and providing the best options for me. Refinance the mortgage can be so stressable. Lots phone calls, emails, voice mails. Then it depends where you at located time different that is extra stress too. But Lily were very professional through the whole process, very committed and care.

    I am just so grateful and humble everything went smoothly with Lily being by my side. Lily I want said thank you for your help. I really appreciate all you did for me and I am looking forward to work with you again many more years. I never done this kind before but if you are reading my comments about ClearPath Lending, look ask for name Lily **. You wont be disappoint and I promised you she will definitely will take care of YOU!!!! Thank you for reading. Yours truly.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your positive feedback and look forward to working with you in the future! Thank you for being apart of the ClearPath family.

    Punctuality & SpeedStaffLoan Process

    Reviewed July 30, 2019

    My experience with Elliott ** at ClearPath Lending was the quickest refinance that I have ever experienced. It was quick and easy, no hassle with a lot of paperwork. There was very little paperwork to do. Everyone was pleasant and very nice. Did not come out of my pocket with one dime at all. I give them five stars for their work and effort. They kept true to their word. A good company to do business with.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your positive feedback and want to welcome you to the ClearPath family!

    Eve increased rating by 2 stars.
    After a positive interaction with ClearPath Lending, Eve increased their star rating on Sept. 24, 2019.

    Updated review: Sept. 24, 2019

    ClearPath lending has reach out to me to resolve this issue. At this time, I find the resolution satisfactory.

    Original Review: July 12, 2019

    My mortgage is higher. My payment is higher. I was told they would give me two months without a payment, I only got one. What they tell you in pre-signing is not what you get. I should have stayed with Wells Fargo.

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    ClearPath Lending
    Response from ClearPath Lending

    We are working directly with the borrower to resolve her concerns and go over the loan benefits once again. VA guidelines require lenders to put each veteran into a more favorable situation. This was accomplished by decreasing the term from 348 months to 313 months and lowering the interest rate by 0.875% . Uncontrollably, property taxes were also recently reassessed and increased by $128.71 a month. We do our best to disclosure all loan terms upfront and throughout the process with all of our borrowers. We would love the opportunity to work with her again in the future.

    Customer ServicePunctuality & SpeedStaff

    Reviewed July 11, 2019

    We have been with ClearPath for some time now and are always satisfied with their service. They are diligent about keeping you informed, are always available (and return calls quickly) and really care about you having a successful experience. We had Lily and her team, this team and could not have been more satisfied with our experience. Definitely reach out to them if you are needing a mortgage/refinance!

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending! We are happy you had a great experience with us. We look forward to working with you in the future.

    StaffLoan Process

    Reviewed July 1, 2019

    So here’s the deal. If you’re a Veteran and you haven’t transferred to ClearPath Lending for your VA Loan, then you are what all Vets have heard at some point, “Ate Up!” Lily and her Assistant Layla are highly professional, supremely knowledgeable, and consistently informative as they took you through this process. I have had two other mortgages through separate lenders, and my third time is the charm! I won’t be changing even as I receive multiple requests to go back to the others. These two led me like I was in formation moving to Objective Mortgage, and guided me into a smooth transition. Take it from this West Point Grad, ‘95, this is the team you want leading your mortgage fight. LBJ

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    Punctuality & SpeedStaffLoan Process

    Reviewed May 15, 2019

    I'm giving 5 stars because as a whole the company is phenomenal with VA loans. I had a chance to meet Long ** about refinancing my home since I had been there 6 months. The paperwork was fast, the notary came out and everything was completed in a timely fashion. Before I even made one payment (get those free months) my loan was transferred... again and again and again.

    This month I only found out it had been transferred because I went to make a payment. I had to do a Google search to find the info because the new lenders hadn't sent my "welcome packet" out. It came a week later. Also the new lender I am with has a 1 star rating and hundreds of bad reviews. How can a companies slide over veteran loans to what seems like incompetent people. I wish my loan was serviced by ClearPath because I liked the idea of the loyalty program, now I don't know if I still get this through this company. As soon as my 6 months are up again and another chance rolls around, I'm going to see if ClearPath gets and keeps my loan. Like I said I won't take away from the company but these practices are ridiculously frustrating.

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    Verified purchase
    StaffTransparency

    Reviewed April 25, 2019

    I got 30 different mailings because I qualified for benefits with the VA after X number of months from settling in my house. I knew I was eligible for refinancing if the rates were lower so I thought of getting information and finding out whether it would be efficient for me to do that. I picked ClearPath and everything about their application process was online and very easy to do. I met with the loan officer who came out here and we signed all the papers. He was very knowledgeable, patient and he explained things well. He was very organized and knew what he was doing. I was very satisfied.

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    Verified purchase
    StaffLoan ProcessTransparency

    Reviewed April 20, 2019

    The application process was pretty easy and my loan officer was very nice and personable. He would call me every Friday and explain what I should and shouldn’t do with the money, and that maybe I should hold off on it. He explained everything to me in a way that a person who doesn’t know anything about mortgage and lenders can understand. I was very comfortable in the process. He also got a lady to come at a certain time to have the paperwork signed for the notary and she was the sweetest lady. It was too late when we got to Starbucks and she asked if I wanted to do it another day. I offered that my house wasn't too far if she was fine coming with me because I didn't want to impose but I wanted to keep her safe as much as I wanted to keep myself safe.

    We got to my house and we chatted for a little bit then the papers were signed. It was awesome. In working with ClearPath, I was also getting a better deal if a better deal became available, which was really nice. Overall, I'm pretty satisfied with my experience. It has also helped me pay off a couple other bills and not have to worry about paying my home loan. That was a really big benefit because I've got a part-time job.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 19, 2019

    I was looking to do a little consolidating. I took a VA loan from ClearPath Lending because they got back with me in a timely manner and made the process simple, seamless and easy. Plus, their staff was professional and friendly. My loan officer always wanted to keep me informed. He followed up and I never had to call him. I would highly recommend ClearPath Lending.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 14, 2019

    I researched ClearPath Lending, but I was in my mortgage and I was happy. However, their flyer was offering me a better deal, so I decided to check out ClearPath one day and gave them a call. I was a little hesitant and I wanted more research and more documentation, but the application process was thorough and cool and it took around 65 days to complete it. The loan officer was helpful and responsive. There is a big time difference between Texas and California but still, if I had to email him or text him, he responded within 14 hours. Everything was good with ClearPath.

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    Customer ServiceStaffLoan Process

    Reviewed April 13, 2019

    I dealt with Anthony **, Sales Manager with ClearPath Lending. Anthony was very professional, quick to respond to questions, coordinated all of the activities associated with the lending process. He made sure that I was kept in the loop on all aspects of the mortgage lending process. He made me feel very comfortable, it was a pleasure working with him. I would highly recommend Anthony and ClearPath to others considering a home mortgage.

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    Verified purchase
    Customer ServiceOnline & AppStaffLoan ProcessTransparency

    Reviewed April 13, 2019

    ClearPath Lending was the first one that called and I got a VA loan from them. From the first contact to the point that the loan was approved took a couple of months. The application process was not bad and every time I needed Lily, the one who was handling it, I called her. She stayed in good contact with me and made sure I understood what was going on. She was friendly and I didn’t have to sit around for long periods of time wondering what the status was. She called me regularly to keep me up to date on things.

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    Customer Service

    Reviewed April 12, 2019

    Lily took good care of us from start to finish! We knew exactly what we were getting, and we received calls on a regular basis telling us the status of the loan progress. Overall very satisfied and would use them again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 12, 2019

    ClearPath Lending works on your schedule. They return calls, do what they say they will do, and get the job done in a timely manner. I have worked with them on two house purchases and I went back to them because they are very professional. I would refer them to anyone purchasing or refinancing a home.

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    Verified purchase
    StaffLoan Process

    Reviewed April 12, 2019

    I got a paper from ClearPath in the mail and it sounded really nice. The process was easier than buying the house. The rep was Steven and I liked him a lot. He was always right there and I could always get a hold of him.

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    Verified purchase
    StaffLoan ProcessRatesTransparency

    Reviewed April 6, 2019

    I took a VA loan from ClearPath Lending. At the time, they were the only one that was sending me correspondence and I was curious to see if I could get a cheaper interest rate. The application process was very smooth and the loan officer and I had a good connection. He really explained everything to me and kept me informed during each step that was being processed with the loan, so I didn’t have any questions. I had a great experience with ClearPath Lending. They were very professional.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 3, 2019

    I refinanced with ClearPath Lending and the application process was straightforward and very easy. Chris, the rep, did a great job. He was quick to respond if I sent him an email or called. He was able to answer my questions or called back if I left voicemails and he was also friendly. The whole process did not take too long and it was exactly what we planned.

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    Verified purchase
    Customer ServiceOnline & AppStaffLoan ProcessTransparency

    Reviewed March 29, 2019

    I liked ClearPath's customer service looking more towards veterans to still maintain having a home. We went with their program wherein the mortgage is held for the premium and we got our home within 5%. For us, that was their best program because we're with them to keep the home within our family. Since we had companies not working with us, we struggled to live in a house that we couldn't afford. ClearPath helped us out with that. Their application was step-by-step and they were willing to work with us. While everybody else was using different terms in different fields especially dealing with mortgage, finance or where the state is, ClearPath was making things simple. So, we were able to understand.

    Our loan officers were good as well and they knew the ins and outs of communication. The one we worked with was very professional. However, when we call someone, our call goes right into voicemail which can sometimes be scary. Still, they were able to respond and they made us feel that we were their number one customer. We were extremely comfortable going through the process despite the fact that we had been having the nerves. ClearPath has so many other people in their company and they see the world with us which is good. We have a good team.

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    Staff

    Reviewed March 28, 2019

    Ms. Lily ** was our service/loan officer and she was very informative. She was very customer friendly and demonstrated excellent customer care. Ms. Lily ** was truly an Angel sent from Heaven and I recommend anyone using ClearPath Lending to request Ms. Lily **. Thank you Ms. **, from Rory and Angie **. May God bless you and your Family.

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    Verified purchase
    StaffLoan ProcessRatesTransparency

    Reviewed March 27, 2019

    We had heard a lot of good points about ClearPath Lending. They mostly had five stars on the post that we had seen and people hadn't said anything bad towards them. So we thought it was a good company to try out. They helped me get a new lower rate and I would recommend them to anyone who would want to do a foreclosure, anything for reconstruction or rehabilitating their home. I will also recommend it for veterans. The application process was very understandable and the loan officer was very good. He explained a lot of things to us – what the dos and don’ts were, what we would and wouldn't receive, and how long it was gonna take. It took roughly two months and they worked very well with me.

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    Reviewed March 25, 2019

    The refinance went smoothly without any problems at all. Both Lily and Layla were very helpful and kept us updated twice a week as to the status of the loan. We are part of the Loyalty program and they keep look out for rate drops on the the interest for us as the time goes on and if it drops they will notify us so that we get a better rate.

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    StaffLoan Process

    Reviewed March 25, 2019

    The process of refinancing can be stressful. However, working with Lily **, it was stress free and she showed how committed she was by negotiating and providing me with the best options available. Lily was very professional and worked hard to keep me informed throughout the whole process. I'm very grateful for her and all of her hard work she put in to make things end so smoothly.

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    StaffLoan ProcessRates

    Reviewed March 22, 2019

    I contacted Anthony ** regarding my VA loan. He explained the entire process of streamlining and lowering my interest rate. Everything promised was completed and in a timely manner which was really unexpected. I have had several homes over the years and never was a loan process as it had been promised; until now. I highly recommend ClearPath Lending and pray you reach out to Anthony. He is very knowledgeable and honest.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed March 18, 2019

    I received a VA notice in the mail and I called ClearPath and spoke with Lily **. I wanted to bring down my interest rate and with ClearPath, she worked out everything for me. Her staff were very detailed and they were able to answer all of my questions. They were Professional, Honest as well and the entire staff from the beginning of the process until the end were knowledgeable, friendly and very Professional. Great Experience.

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    Verified purchase
    Online & AppStaffLoan ProcessTransparency

    Reviewed March 18, 2019

    ClearPath seemed more helpful than others. The application process was very easy. Together with the underwriting process, it took three weeks to complete it. We got the information we needed, and if we had any questions, everybody was good at answering them. If we had any concerns, we could either send an email or we could talk to them over the phone. They were very responsive getting back to us. Everybody was very helpful and they walked us through the lending process very easily.

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    Verified purchase
    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed March 17, 2019

    ClearPath had a lower interest rate, so I went with them. I went with VA loan, and the application was great. The process took about three weeks to complete. The lending officer was wonderful and very informative. They kept me posted and abreast on what to expect and how things were moving along. They emailed me, kept me posted. They sent me text messages and notified me via phone, and they walked me through the process. Everything was perfect. ClearPath was very easy to work with, and they made the process very smooth.

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    ClearPath Lending Company Information

    Social media:
    Company Name:
    ClearPath Lending NMLS # 936436
    Company Type:
    Public
    Address:
    15615 Alton Parkway Suite 300
    City:
    Irvine
    State/Province:
    CA
    Postal Code:
    92618
    Country:
    United States
    Fax:
    (855) 866-7284
    Website:
    clearpathlending.com