
ClearPath Lending Reviews
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About ClearPath Lending
ClearPath Lending (NMLS #936436) is a lender offering home purchase and refinance loans. You can use the portal on its website to upload documents, see your loan info and monitor your application.
In 2020, the Consumer Financial Protection Bureau penalized ClearPath Lending for inadequate disclosures and misleading and deceptive statements in its ads for VA loans. The company was ordered to pay a civil penalty.
Visit www.clearpathlending.com- Specializes in refinancing VA loans
- Loan application tracking
- Loyalty program
- Application process isn't entirely online
- Not available in all states
ClearPath Lending Reviews
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Reviewed Feb. 22, 2017
I had a great experience with ClearPath Lending. We were wanting to build a garage to my house so we were researching different loan companies and they were the one that suited us. When I talked to their rep, Brett, he just hit me like he was an honest person and not trying to get over on me or anything. So we refinanced the house with them and got money out of the equity of the house to build a garage. They were very helpful and walked us through everything. We weren’t in the dark. If there was a problem or they needed some more paperwork, they would call and we would send it to them. And they were very appreciative. They would call back to confirm they got it. They were very friendly. Even after the loan was secured, they called back to see how things were and check if we were pleased with everything. And they followed up on everything they said they would do. It was an excellent experience and I'm very pleased.
Reviewed Feb. 21, 2017
Ron ** and Victoria ** were exceptional at processing our loan and keeping us informed along the way. There were NO hidden expectations or fees. Cannot say enough about these two professionals. I'm looking forward to continuing our business relationship.
Reviewed Feb. 21, 2017
I've used ClearPath Lending before and everything went perfectly. When I wanted to get my house out on refinance because we did a lot of improvements, I went with them again. I got the VA loan program and I couldn't ask for a better experience during the application process. It was simple and smooth. My loan officer kept me informed of what was happening and what he needed, and everything was just perfect. When they did have problems, they told me what it was and we took care of it. If I ever need another mortgage, I know where I’m going with.
Reviewed Feb. 21, 2017
The reason why I chose ClearPath Lending was to get a lower interest rate. That was the first thing in mind. I went with the veterans loan program and we got the application done mostly over the phone. My wife talked to the person more than I did and everything went along very good. We were very pleased and I would do it again with ClearPath.
Reviewed Feb. 20, 2017
I kept getting letters from different mortgage companies that wanted to see if I needed a loan. I was trying to get a lower monthly payment then I decided to check on ClearPath and it worked out. I had the loan officer’s phone number and I even had his cell phone in case I needed to ask him some questions so I didn’t have any problems at all with the application. I’d call anytime I had a question and he was always there to help me out. They did a good job and it was excellent.
Reviewed Feb. 20, 2017
My experience with ClearPath Lending was outstanding. I wanted to refinance my home and ClearPath was sent to me by the individual that I had applied the loan for. There was another lender, but ClearPath was honest. The loan officer and the escrow officer addressed everything. I had a lot of trust and faith in the security of the escrow officer that was handling the transaction, and I felt very comfortable with them. I'm very happy with them and if I ever decide to go for rate lending or refinancing again, I will go back to them. I've already recommended them to two friends.
Reviewed Feb. 19, 2017
ClearPath's offer looked intriguing in terms of being able to cut my payment in refinance. I consulted with my current lender at the time who had recently sent me something and ClearPath seemed to have better terms and were also more forthcoming. And so, I ended up going with the Adjustable Rate Loan Program. Their customer service has been fantastic and any questions I had were usually answered. Every step of the process was easy and well-explained. I had to do a bunch of things online but those were all straightforward. Moreover, the initial documents I had to provide were not onerous. They also sent a notary to the house but that was all really well-done. My loan officer was very responsive and was willing to work with my schedule. He'd call me at work or at home, whatever was easiest for me depending on the week or circumstances. I would recommend ClearPath to anyone else and I would do it again. It was a great experience.
Reviewed Feb. 18, 2017
The process was pretty smooth, quick and easy. The communication was good, and Lily was very helpful with any questions I had. She gave her number that I can call if I had any questions. She sounded like somebody I knew and I felt really comfortable with her. I was very pleased. I would definitely use ClearPath again and would recommend them to anybody.
Reviewed Feb. 17, 2017
My husband was military and he had just passed away from Agent Orange disease. We were getting letters within the last eight months and the interest rates were going up. We applied to redo the mortgage and we wanted to lock in an interest rate so we got the conventional loan program from ClearPath. We got in touch with Greg from VA and he got everything started for me then he had sent out a notary. Everything was good and everything he said was true. There was nothing different on paperwork. Then Danielle from ClearPath, who worked with Greg, called last week too.
Reviewed Feb. 16, 2017
We were thinking of refinancing and we called a couple of places and I didn't like the answers I was getting. My husband asked me to give it one more shot, so I picked up the phone and called ClearPath Lending. Then we reached a gentleman by the name of Joe. I have never in my life had such fantastic, wonderful customer service. He explained stuff to us from square one. Every little detail, everything you could think of. He asked several times if there were any questions or if I understood. They were genuinely concerned about me and they returned my calls and emails immediately. When we bought the house we had such a horrible experience with the banker and I swore I would never buy another house as long as I lived. But Joe made things so wonderful. There was also a young lady by the name of Melissa that worked with him and she was just as super.
The application process was not hard at all. Joe explained everything to me. First of all he said what he would need in order to get me qualified. I got quite a few things on the list emailed to him because of his concern and his attitude. They immediately said that we were qualified and we could definitely get that. We've closed now for almost a month but Joe called me again to tell me to call him if I have any questions or concerns, which means a lot.
Reviewed Feb. 15, 2017
We financed because there was a lower finance rate when we came across ClearPath Lending. We went with the VA program and it was really easy. They were really nice, honest, and kept up with us step by step. Everything was easy to do. It was all by computer and then the notary came on. I would use them again if I need to finance another house.
Reviewed Feb. 14, 2017
I had a VA loan from ClearPath Lending and the application process was easy. The loan officer was very nice and I had a pleasant experience.
Reviewed Feb. 13, 2017
We got a new house and we could refinance it at a better rate so we did it with ClearPath Lending. Their rep was excellent and the outcome was extremely good. Their application process was very easy. I got a rate of 3.25 through the VA and with this, they just had to take all my records from that and transfer it. They had everything, so it wasn't a hard challenge for them. Their loan officer was very good. They told us what they were going to do. They sent a lawyer over and everything worked out perfect. The people were very nice and very professional. Overall, my experience was very good and I would use them again if it ever came up that I needed to go with a new loan in five years.
Reviewed Feb. 12, 2017
We needed to refinance because we ran into some issues and we wanted to see if we could get a lower interest rate. We did a VA loan and ClearPath called us and they did all the preliminaries and all the credit checking. The way they handled the paperwork was very efficient. Then, once they got the first part of all the documents signed where they can do all the background and credit checks, they let us know it was good and proceeded with the other loan procedures. They contacted our current lender, they worked it out among themselves and just called us about signing the regular loan documents. Then, they had a notary come to the house who went over all the paperwork with us and had us sign everything and everything got finalized.
We had a real good loan person and everyone was excellent. They called just to explain our documents, called us daily to reassure us, and emailed us to keep us on top of everything. Also, he didn't do anything unless he consulted us. They were very good, professional and very considerate. We ran into one little issue and they worked with us and got that fixed. And he still called the other day to follow up with us to see if everything's okay and told us if we decide to go and buy anything, just keep him abreast because he'll be monitoring us. I did not have to go to a bank and do all that so I'm very pleased with how it went. This was the best experience I've had with buying a property or refinancing.
Reviewed Feb. 11, 2017
We tried ClearPath to figure out what was going on and if it would be a good thing for us. We were happy with them from the start so we stuck with them to the finish. We have a VA loan and the application process was pretty easy. Our loan officer, Paul, was really good about keeping us informed and called almost every other day to keep us up to date with what's going on. He was perfect. It was a really good experience and both my wife and I were pleased. It was very thorough and worked out exactly how they said and so there was no big surprises all the way through.
Reviewed Feb. 11, 2017
I'm a veteran and I wanted to lower my interest rates. I called and talked to a couple of companies but when I talked to ClearPath Lending people, they sounded better than anybody else. The agent helped me get everything they needed for my application. I sent it off and they called back and told me what they could do. The agent would call to check in with me and see how everything was going. Everything's been great and I have no complaints at all. They were very easy to deal with.
Reviewed Feb. 10, 2017
We were in an adjustable rate and I knew I needed to be in a fixed one that's why I thought about refinancing. The guy from ClearPath that I talked to was interesting. He sounded like he could do what I needed him to do and he was also straightforward. The application process was quick. He said that everything he told me would be within the time limit that he said so I went with the 30-year fixed loan. My experience with ClearPath was good and I got what I wanted.
Reviewed Feb. 9, 2017
The previous company I was with said my escrow account was short. I asked them how could that have happened since I never missed a payment nor was late and they were the one that configured stuff. They said I have to pay $13,000, but how in the world can I pay that on their mistake. I've realized people make mistakes but we've gone for about a year and they didn't figure it out. It irritated me. I got a letter from ClearPath and the interest rates were pretty good.
I got the fix rate and the service was good. I was treated fairly. They made the whole process very easy, and asked me for some paperwork that I needed to furnish to them. They acted like they knew exactly what they were talking about when I asked them a question and they gave me answers that were to my liking and backed it up in writing. So I was impressed. They were nice people to deal with. They kept me in tune of what was going on, and the loan officer called me everyday. I would recommend ClearPath.
Reviewed Feb. 9, 2017
I was in the market to refinance and contacted one company but never heard back from them. Then when I got the flier from ClearPath and contacted them, they responded right away so I went with them and got a VA refi since I was anxious to get it going. The process was fairly easy, though it was hard to get some of the documents. However, we managed to get through it and they did most of the work. Also, the loan officer was courteous and answered everything. Everything was wonderful and the people there are respectable and quick. It has been very rewarding and I highly recommend them to anyone that's looking for a loan.
Reviewed Feb. 8, 2017
ClearPath Lending sent us a letter and they have the lowest interest rate that anyone has sent us. We went with their VA loan program and the application process was a pleasant experience. It wasn't difficult at all including the things that they asked for us to do. The loan officer called and informed me of everything that I needed to know. He kept calling me and let me know what was going on with the loan. It went smoothly, overall.
Reviewed Feb. 8, 2017
We got a VA loan from ClearPath Lending. We did the application online, which I got help from my son and our agent, and went down to UPS to pick up papers, sign them, and send them back. It went pretty efficient. We had somebody, at the end, come to the house and we signed more papers. Everything was great. Joe was really nice and everything he said he would do, he did. This was the easiest and the best that we've ever done. I would tell my friends if they want a good deal with somebody that's really intelligent and knows what they're doing, ClearPath Lending would be the place to go.
Reviewed Feb. 7, 2017
I got a VA Loan through ClearPath Lending. They had a really good APR on their letter rate so I inquired about that. They also had a good description of how they operate and they seemed like a decent company. I called them to see what they were offering and it worked out. They had really good products and had better offers. This is my second refinance to a lower rate and it is by far the easiest one I've been through. I didn't have to drive anywhere. It was online which was great and made it really quick, easy and painless. The loan officer called me all the time. He didn't leave me out there hanging wondering what was going on and answered the phone every time I tried to call. He was really good to work with, friendly and personable with me. He represented his company really well. They have an outstanding customer service.
Reviewed Feb. 6, 2017
ClearPath had the lowest interest rate among the companies that sent in flyers to my mail. So I signed up for the VA Streamline loan. The application process was quite easy and very streamline. It took 3 weeks from but it was very smooth and the loan officer was very courteous and knowledgeable. It was a great experience that I would do again.
Reviewed Feb. 5, 2017
My husband called ClearPath Lending and we got a gentleman by the name of Bryan. He was really good with my husband and me, and that made us decide to go with the company. The application process was very simple. He asked for some documents and some questions. We supplied the information he needed and answered the questions. I didn't have access to downloading the paperwork via computer because my computer was down, but he was gracious enough to say, "Don't worry about it" and mailed the paperwork down to us. It was all marked very clearly what we needed to sign after we read everything. We filled those out and sent them back. Then we found an error and we redid it without any problem. Whenever we called Bryan for a quick question, he always answered real quickly.
When it was time to sign our final documents, I was hospitalized. Because of that, we had to postpone and reschedule. We thought I'd be out of the hospital by that time, but I wasn't. Bryan was gracious enough to send the paperwork via a notary to me right at the hospital. The notary helped us and had my husband and me sign the documents right there. That was going above and beyond what was required of anybody to do. We were real happy with everything and everybody we dealt with was just super. Excellent service.
Reviewed Feb. 4, 2017
I was referred to ClearPath by a friend and it was due to their interest rates that had me decide to get a loan. Kia, my loan officer, was easy to get a hold of and kept me informed. He walked me through the whole process. I've done two houses with him, which the first one went through really quick. ClearPath is awesome and I'll use them again if I need to.
Reviewed Jan. 18, 2017
Lily, a loan officer is rude, pejorative and not customer oriented. I am a Veteran with an excellent credit score and do not wish to be spoken to in the manner that she has spoke to me. She is rude and should not be closing loans. I simply asked what the payment on a 20 year fixed VA loan would be and she was pejorative and rude.
Reviewed Dec. 31, 2016
I had talked to a guy from ClearPath Lending and he was pretty good. He told me everything I needed to know and then I called them back a year later. I had a refi where, in four years, it would go up to a modified, but I'm planning on redoing it again in the next couple of years to have a lower rate. And it was a really good experience with ClearPath. Lily made it very easy. She took care of everything, was also very informative and professional. She made me feel like I was one of the family. It was very impressive.
Reviewed Dec. 30, 2016
The loan officer from ClearPath, Greg, was great. We really liked him. We went with ClearPath due to their smooth streamlined loan. We had a refinance through them, and they were able to get our interest rate lowered. It was wonderful. We were very satisfied.
Reviewed Dec. 29, 2016
ClearPath said they're 99% VA and I'm a veteran. The loan officer was awesome. He'd call me all the time to make sure everything is going smooth. He even called to wish me the best through the holidays. I've been referring them to everybody that has any questions about finding homes or refinancing and hopefully, I can get them as many veterans as possible.
Reviewed Dec. 28, 2016
My wife and I have been talking about refinancing and I got a notice in the mail from ClearPath Lending. So I called to see what they could possibly do for me. I got a more straightforward answer from them and I didn’t have to give them my entire life story in order to get clear and concise answers. The application process was the easiest process I've ever done, especially compared to our original finance on the home loan.
The whole process was quick, easy, and absolutely painless. Any questions we had were answered promptly. It didn’t matter what time of night we emailed. We either had an email the very next morning or within 15 minutes. Their customer service was impeccable so that’s a major plus with me. Lily kept in contact with us the entire time and called every two days to let us know how everything was going and pretty much see how we were doing or if we had any questions. We were incredibly satisfied at the end of the day. We've recommended ClearPath to a few other people.
Reviewed Dec. 25, 2016
ClearPath had good customer service and interest rates, and there was minimal paperwork so it was a very easy process. The VA mortgage I got was very streamlined because I wasn’t getting any cash out. I worked with three different people over the phone and they were very efficient.
Reviewed Dec. 23, 2016
Some of my friends had done a refi with ClearPath, so I went by word of mouth and went with them, too. Greg, my loan officer, was really helpful from the beginning and all throughout the loan process. He told me I could call him anytime. And I did call him a few times. I had to wait but he was able to answer my questions. There wasn’t any time where he was not reachable. And he was very easy to talk to. He also tried to get everything done in a timely manner. The process was also a lot less complicated than I thought it was gonna be. It was very streamlined and easy. And I like that because I don’t like complicated paperwork trails.
Reviewed Dec. 22, 2016
I called ClearPath Lending and they ended up getting me an almost a full point lower percentage than I was paying. Their reps were friendly. The only thing was it took forever to get the refinance taken care of. The first time I contacted them was the end of July to look into it and we started the process in August. We didn’t close until the end of October. Compared to when we bought our first house, it didn’t take that long.
The ClearPath reps told me what they needed and I was on top of the things. However, the underwriters kept saying they needed this and now they needed that. They required a termite inspection which was never needed in our two prior refinances. ClearPath had a company come in and they found that there were no termites. And then the underwriters said they needed an engineer but we ended up not needing them. Everything took a week and a half to do. At one point, though, we had a problem with carpenter bees that we then had treated.
My wife is self-employed and I understand that there’s more involved, but it was a very long process and it was frustrating. When I was leaving out of town on a hunting trip out west, I told ClearPath I wanted this done before I left and they agreed. However, they ended up waiting until I got back. This is the third time that we had refinanced and it wasn’t the best. But overall, we got a lower rate, saved us some money, and consolidated some bills. I’m happy now that the process is done.
Reviewed Dec. 21, 2016
ClearPath's application process was the clearest I’ve ever seen. We were interested in getting a carpenter's loan and we talked to Bill, one of their reps. He’s awesome. We never had to bug him. He was very quick and he always lets us know that he'll call back in a week and let us know what happened. I'm very happy with ClearPath and with Bill. I have a lot of people who want to get a loan on their house, so I gave them his number. I also have a big family, so I’m telling them about ClearPath.
Reviewed Dec. 20, 2016
Everybody at ClearPath was cool. I've talked with a few representatives, and they were all absolutely friendly and helpful. I started off with them when I first got my home. Notary was out here a couple of weeks ago and I got the closing documents. I’ve been riding with ClearPath for a while and I’m going to keep everything like it is for now.
Reviewed Dec. 19, 2016
I have had VA home loans and done VA refinancing previously but have to admit this was the easiest I have ever experienced. Your Sr. Loan Officer was very personable and explained the process step-by-step, answering all our questions efficiently. She made the process easy and pleasurable. She is an asset to ClearPath and to all those that come in contact with her. Her cheerful personality makes you feel at ease and like she is 'one of the family'. I would highly recommend ClearPath to my veteran friends.
Reviewed Dec. 18, 2016
I got a letter in the mail from ClearPath Lending and I called them. The lady who attended to me seemed nice and kept me well informed on everything that was going on. I chose ClearPath because of her. The process, however, was slow because there were a few documents she needed from me that she didn’t find out until after a couple of weeks in when it was already supposed to be closing. Apart from that, everything was good. She gave me a step by step of what she needed and as soon as I gave her the stuff, she was on top of things. It’s been a good experience so far.
Reviewed Dec. 13, 2016
I’ve been doing business with ClearPath for some time now. I refinanced my home and everything turned out really good. It went smooth. I stayed with Joe, one of their reps, because he understands me and I could understand what’s going on with him.
Reviewed Dec. 11, 2016
We recently bought a house but were at a higher interest rate. I was attracted by the dropping interest rates and the refi for veterans, which was offered on the paperwork. I called ClearPath and spoke with the loan officer who helped me out immensely. The process was really easy and that’s when my wife and I decided to go ahead with the loan. ClearPath had a smooth and painless application process. The loan officers were very knowledgeable and courteous. It's very pleasant that they followed up weekly to keep us in the loop with how the process was going.
I would recommend ClearPath to anyone. The refinance was beneficial for us. We got a lower interest rate and got a little relief on the monthly payments. After going through a regular mortgage process, of trying to buy a new home for the first time and all the paperwork that’s involved, I was very impressed to have a process be streamlined as it was.
Reviewed Dec. 10, 2016
We wanted to get a lower rate and my sister-in-law, a loan officer, told us what was available in terms of options. ClearPath Lending looked like they had a good reputation. I vetted them, checked them out on Better Business Bureau, and also listened to word of mouth, and a friend of mine who uses them said they were great.
Their application process was straightforward and really easy. I didn’t feel rushed. I’ve done refi’s before and it seems like you just got to provide so much stuff, but these guys were just more relaxed and more timely in getting back to you. It's also a delight to work with somebody that we didn’t feel like they’re constantly hounding us for different documents. They're not like the last company we were with that was constantly calling, trying to figure out the status.
The loan officer I worked with was genuinely nice. He let me know one of the documents he got wasn’t exactly what he was looking for, but after I gave everything to him he was giving me regular updates. At first he was calling twice a week. I told him once a week is fine, and he stuck to that all the way through. We even got Christmas cards from him. ClearPath is real easy to work with. Compared to others, they went above and beyond.
Updated review: Dec. 15, 2016
ClearPath was our original representative for our VA mortgage, then they hooked us up with one bank. Their application process was good. We did most of it over the internet and then the rest of it was taken care of on closing. One of their ladies came, we signed the documents, and that was it. We were in contact with another rep who was very helpful. He called me almost every day to find out if everything was okay. He was keeping us informed of what was going on. It’s better than being left in the dark.
Original Review: Dec. 9, 2016
ClearPath was our original representative for our VA mortgage, then they hooked us up with one bank. Their application process was good. We did most of it over the internet and then the rest of it was taken care of on closing. One of their ladies came, we signed the documents, and that was it. We were in contact with another rep who was very helpful. He called me almost every day to find out if everything was okay. He was keeping us informed of what was going on. It’s better than being left in the dark.
The only reason why my wife and I went with ClearPath was to get our outgross as low as possible so that we can retire and not have to deal with it. I got a letter again from them telling me that my mortgage rate is going down some more, so they went and refinanced us again. The rep had mentioned that they were gonna put me in an adjustable rate, because that it was the only way that he could get our rate at that period of time. It was fine, then we get this call saying, “We got some bad news.”
All of a sudden, their rate changed, and we weren’t aware of it at the time. What happened was the rates went up and the rep didn’t catch it in time, so we went from 3.5 to 2.5 then back to 3.5, right back where we were. Before they refinanced us, I was paying $845 a month on my mortgage. It was supposed to drop down to $800 a month, but by now it’s back up to $900 a month. So we got ourselves prepared. We got all of our bills all paid for, so what we’re paying now is the car is our mortgage payment. We’re trying to keep it down, but the rate change caught us off guard, especially with no income change. I’m retired from the Air Force Military and am living strictly off of my retirement.
The rep said they’re not gonna mess with it anymore. I told them not to, because we were satisfied with the way it was. If the rep doesn’t change it anymore, I’m gonna be happy because everything else has gone well so far. That issue is the only thing that we were unhappy about, but outside of that, the rep was there all the time, and we're satisfied with ClearPath.
Reviewed Dec. 8, 2016
ClearPath Lending advertised a low interest rate so I refinanced with them. Communication with them was good. Their rep called me every other day to keep up with me, and kept me informed of everything every step of the way.
Reviewed Dec. 7, 2016
I was totally satisfied with ClearPath. When I first got the house, I was out there by myself a little bit. But when I refinanced, the process was very easy for me. It was not even time-consuming. My loan officer Ben helped me out and we became friends. He didn’t let me go through it alone. He made sure he kept me abreast step-by-step what was going on. He didn’t leave me in the dark. ClearPath has forked over to Freedom Mortgage. They sent me a letter in the mail saying I can lower my interest rate. As a matter of fact, $52 less. It's been good so far except for the fact that I’ve been trying to set up my online account. I’ve been trying all morning to get this payment in. I’m going to have to mail it. I’m afraid it’s going to get there too late. I want to get it online so they could take it out of my account.
Reviewed Dec. 6, 2016
I wanted to refinance my VA loan and ClearPath seemed very capable after I talked with them. The loan officer called me every day to give me status and even gave me his own cellphone number. He sent me the stuff that I needed to fax back. He was very nice, efficient, and professional. The application process was very timely and easy. I like how professional the people were and their follow through.
Reviewed Dec. 3, 2016
I was weighing my options and looking around, and it ended up that ClearPath Lending had a better deal. I did a refinance with them. The process was streamlined and pretty much painless and fast. I could get ahold of my loan officer whenever I needed to unlike the other people I was using. I could speak to him and not leave a voice message every two minutes and wait five days to get a callback. He would call me back right away if I couldn’t get ahold of him or he would text me the information I needed to get from him. Instead of waiting for the next representative, it was one person all the way through which was easy. He did a phenomenal job and we had smooth transactions.
Reviewed Dec. 1, 2016
I contacted ClearPath on the phone and it seemed like they're informative. The credit application was simple as far as how they talked us through it. Also, my loan officer was awesome and really friendly since the beginning. Since day one he's been helpful every step of the way, and hands on with getting us kind of prepped up, and what we needed to do. They're really good with what they do. I have a VA Loan and they seem like they know their stuff. Ever since we've signed up with them, we've been pretty happy.
Reviewed Nov. 28, 2016
ClearPath Lending is outstanding. I also heard good things about them. Me and my ex was still on a current home loan and I wanted to get it in my name. The loan officer kept me informed and calls me all the time.
Reviewed Nov. 27, 2016
I decided to see what ClearPath had to offer and was well-pleased. Refinancing with them is a very simple process. The loan officer was very thorough in giving me information, kept me abreast on everything that was going on, calling me several times, made a good rapport over the phone even though we've never met, and made me comfortable. I'm a pastor and I was able to share information about them to two veterans that are members of my church and they have used him also.
Reviewed Nov. 26, 2016
I received letters saying benefits for the VA and mentioning that I can save all this money. It sounded like a bunch of BS so I looked it up online and on the padding website for veterans, it said I should pursue this. So I called ClearPath. I just had to be on the list, which I was, and they took care of everything. I got a really good deal and am very happy with them. It was a very easy and good experience. I've recommended them to a friend.
Reviewed Nov. 25, 2016
When I called the rep at ClearPath, he took my information and later that day he said if I could send him information. Two weeks later, I was signing the application papers because everything had gone nice and easy. I recommended ClearPath to one of my friends in the Army to go through them and he's working with them now. I will always recommend them to somebody else.
Reviewed Nov. 24, 2016
We've used ClearPath twice and we've been very happy. I refinanced for a three and a quarter and then didn't take any money out. Six months later I refinanced with the same people because they treated me so well and I virtually didn't have to do anything. I just signed papers on the computer and that was all good. The salesperson was absolutely great. Plus, there's no surprises and that's one thing I like. They told me right up front what they could do and went right to the letter. I would suggest ClearPath to anybody because they really did a good job.
Reviewed Nov. 23, 2016
ClearPath Lending was able to get us a fixed rate which was what we wanted as we were refinancing. Their application process was the simplest one we've been through. The loan officer was very easy to work with. He made the process easy to understand and very uncomplicated. When we sent the information that was requested for the first time ever, we didn't have to resend and resend. I would definitely recommend ClearPath Lending to a friend who qualifies for the VA.
Reviewed Nov. 22, 2016
It seemed simple to get information to find out if I wanted to consider ClearPath and the person I got to talk to almost held our hand the whole way through. That was the biggest part of it: we felt we were valued and that we were important. Since we've purchased and sold a house before, we're not new to the process but we hadn't refinanced before. So what I felt really good about is I was doing most of the communication with ClearPath for the loan, but everything was scripted out for us so I could explain everything to my wife where we were at, each stage of it, what we've discussed, etc.
Everything was explained exactly the way it was. Even when there was going to be something additional needed to done because it wasn't clear on one section of it, it was explained to me. And what was really great was there was follow-up with everything. That's big to me as a consumer who's getting ready to make an investment like that: to have somebody reach out to them for update. It's really nice when somebody lets you know in advance that they haven't forgotten about you. That helped us through the transaction as well. People even apologized for us not having everything in order the first time. It was the first time I have had a completely stress-free transaction. I definitely appreciate it and we'll definitely recommend using the company to people at work and family. My experience was fantastic, it was well-explained and everything that I was told happened.
Reviewed Nov. 17, 2016
I got a loan refinanced through ClearPath. I worked with Amir, and he's an incredible young man. He's very personable and made the whole process very easy. I don't know much about the lending stuff, and he literally did everything. Every time he needed me, he called or emailed me. He told me what I had to do and I would follow his instructions to the tee. At the very end, I still have something missing with Quicken Loans because it was cashed. ClearPath found out it wasn't their error but it was Quicken Loans' error, and they still tried to help me. They were wonderful.
Reviewed Nov. 16, 2016
My experience with ClearPath Lending was excellent. They stayed right on top of things and got things done quickly. I have nothing but the best to say about them. The agent I worked with was very helpful and excellent. He called me to make sure that I understood what was going on. He made me feel like if anything happens five years from now, he's still there if I need him. I was very pleased with the whole affair.
Reviewed Nov. 15, 2016
I’ve been trying to refinance my house through the VA and the last one I was talking to was taking over two months. They couldn’t get their figures right and they couldn’t get back with me unless I called, which was a hassle. I called John at ClearPath and right at hand, they got it done within 13 days. They’re professional and they got everything done the way they promised, so I’m completely happy about it. I’m well-satisfied with what they’ve done and would recommend them.
Updated review: Dec. 29, 2016
Sean ** was my Loan Officer at ClearPath Lending, I would recommend his service, due to the fact that he was always very patient, returned my calls promptly and explained all the loan program options to me in detail. We developed a pleasant working relationship and he was always available whenever I had any questions regarding the complexity of the loan process.
Original Review: Nov. 14, 2016
I'm still going through the process with ClearPath, and everything is okay right now. I got hooked up with their rep, Sean, and we have good reports, so I chose ClearPath. Additionally, I wanted to lower my interest and also wanted to take a cash out of my equity to pay off some credit card bills, and it sounded like it's going to be very easy with ClearPath. I was with USAA and I was at 3.75 and by going with ClearPath, it went to 3.25. From what I understood in the beginning, after I made a few payments with them, then that would be the best time to do the cash out thing. I called Sean and we came up with the amount of about $12000 that I wanted. I wanted to wipe out all my interest bills. I have a good relationship with Sean. Also, some of the people from ClearPath have already called, and they told me everything was going along just fine with the loan. I appreciated that.
I didn't realize that what was going to happen is, instead of the company free the mortgage, now they've gone to a new company. My interest rate went up to 3.37. I told Sean not very long ago when we talked that I'm not going to stand by this with my interest rate going back up again. He said, "We'll make a few more payments and then we can re-finance again to get a lower payment." I'm not trying to sell my house, and now I got inspectors coming here to find out how much my house is worth and then we had termite inspectors come in. I had to pay for some of this stuff. That part bothered me. It wasn't what I wanted with the loan. To me, it wasn't part of the deal, but it's the way it turned out. I've already signed all the papers. I'm okay with it right now. It's just wasn't exactly the way I thought it was going to be.
Reviewed Nov. 13, 2016
I got a flyer in the mail and what ClearPath Lending had on it was very interesting. When I contacted them, it even sounded better thus we started working with each other. I have refinanced before and the people would talk good, but come right down to it they left me hanging in places. However ClearPath Lending is awesome. They call when they say they will and they follow through with everything. I would not hesitate to use them again, to call them and ask them on what else we can do to better my financial situation.
It was very easy to go through the closing laws. The notary explained everything to us, but then ClearPath Lending had already advised everything and even sent a copy of all the papers. They stood right there, held my hand, walked me through it, and told me everything that was gonna happen. We had a good rapport with everybody. It took just a little bit more than two weeks to go through the process, which surprised me. I would not hesitate to tell anybody to call ClearPath if they want to refinance.
Reviewed Nov. 11, 2016
I wanted to lower my interest rates, so I looked into getting a loan. I went with ClearPath Lending and everything went smoothly. I worked with Jeffrey, and he was really helpful. Overall, my experience has been excellent.
Reviewed Nov. 10, 2016
ClearPath were pretty nice people. The application process was relatively easy and quick. We had some problems with the faxing of a clear copy of my driver's license on my end. I had to redo that two or three times and that wasn't their fault. Everything ran on our time schedule.
Reviewed Nov. 9, 2016
I just did a refinance with ClearPath. I sent the first set of paperwork back to them today and they got them. I'm going through a process with them right now and everything is fine. They are top of the line and I've had a very good experience with them.
Reviewed Nov. 8, 2016
I refinanced earlier this year, and saw that ClearPath's percentage has dropped again, so I thought I would give them a try. I was so pleased with their representative, who was helpful and great. I thought, "Well, if we can lower the rates, I'm for sure going with him." I had a couple of bad experiences during the prior year with Quicken Loans, where they let me go all the way through and it was hanging on for five months before they closed. They kept telling me all these repairs that they wanted me to do, then at the end, they said, "Oh. I'm sorry. We can't do it." And so, I was really cautious about who I would go with again. ClearPath's application process was fairly easy to follow. The rep also called to let me know how it was going, and checked with me every week or so to see whether I had any further questions. He kept me right on board up until their actual signing. It was a great experience, and I'm really happy with ClearPath.
Reviewed Nov. 7, 2016
I was trying to lower my interest rate on the term. When I did it the first time, Craig was fantastic so I just refinanced again through ClearPath Lending. He always follows through. Whatever he says that he'll do, he does it. I liked Craig so much that I referred to him my family members and friends. I work in the banking industry so I know how things are. This time I was with Casey. He was another gentleman, a little different but it was okay at the end. With Clearpath, it was awesome, easy, and there were no troubles.
Reviewed Nov. 6, 2016
ClearPath sent me a letter, and then all of a sudden their rep Sharon called me which I was very shocked with because she was so pleasant about it. She convinced me with the way she announced herself and she did everything for me to listen to her. I respected that because when I do stuff like this I get very scared. She was able to calm me down and she was straight up with me. I like honesty and I was very impressed with her. When I decided to go with ClearPath, I asked Sharon if she was going to walk me through this whole procedure like a little kid, and she said she won't let go of my hand. She walked me through the whole procedure, stuck with me and found out other things that my other company was going to screw over me over with. She's a wonderful lady and a good business person, and I've got some of my other buddies that own homes and they're gonna call her too.
Reviewed Nov. 5, 2016
I'm a retired military looking for a VA mortgage company when out of the blue a young lady named Sharon gave me a call about ClearPath Lending. I felt comfortable and felt that it was an excellent idea to just take it. Sharon's the one who helped me out with this and I'd like to give her kudos. My family and I appreciate what she's done for us. She's doing such a really good job and should get a pay raise. Then during the application process they told me, "Okay we're looking at your credit. Make sure you do this and don't do that for 90 days or six months. Just follow the directions when it tells you to do and everything works out for you." Within a month I can get my three calls to know how I'm doing, make sure everything is good, if there are any problems with the mortgage payment or what the interest rates are doing (like if they are low). On the whole, it's been an excellent experience.
Reviewed Nov. 4, 2016
ClearPath made me feel like they're watching after me. It's a wonderful experience. They're operating as an affiliate of the Veteran Affairs and it's more like they watch over me better than the VA itself. That's very key to me. I had a loan with ClearPath and when I took out the loan to get re-financed in the house I went with a certain company because they said they can get me things and I jumped at it. Then ClearPath called me and said I was on a loyalty program and if I wished to let that go then they'll just drop me at my request. I looked at that and that made me feel like they got me. As soon as they saw somebody check my credit, they called me. One of the case people and the supervisor of that person both called me to find out what my intentions were. They said "we take care of you but we need to have to say a lot of stuff." And that's what I like.
I'd recommend them. They told me from the beginning that they want to be the only and last finance company that I will ever have to use and they held up to that. I never feel like I'm being twisted to do anything. I also don't feel threatened or that nobody speaks to me. In fact, anybody I talked to at ClearPath was very good and they know their job.
Reviewed Nov. 3, 2016
I've been looking into getting a solar system for a home and I thought refinancing my home would be the cheapest way for me to get the money I need and not make big monthly payments on it. Getting a loan with ClearPath Lending was simple and professional. Their staff was friendly and helpful, and easy to get ahold of and work with. They made the process not as painful as it usually is and they kept me up to date on my loan.
ClearPath Lending Company Information
- Company Name:
- ClearPath Lending NMLS # 936436
- Company Type:
- Public
- Address:
- 15615 Alton Parkway Suite 300
- City:
- Irvine
- State/Province:
- CA
- Postal Code:
- 92618
- Country:
- United States
- Fax:
- (855) 866-7284
- Website:
- www.clearpathlending.com
