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ClearPath Lending Reviews

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Edited by: Jana Lynch

About ClearPath Lending

ClearPath Lending (NMLS #936436) is a lender offering home purchase and refinance loans. You can use the portal on its website to upload documents, see your loan info and monitor your application.

In 2020, the Consumer Financial Protection Bureau penalized ClearPath Lending for inadequate disclosures and misleading and deceptive statements in its ads for VA loans. The company was ordered to pay a civil penalty.

Pros
  • Specializes in refinancing VA loans
  • Loan application tracking
  • Loyalty program
Cons
  • Application process isn't entirely online
  • Not available in all states

ClearPath Lending Reviews

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    2 featured reviews
    How do I know I can trust these reviews about ClearPath Lending NMLS # 936436?
    • 4,889,230 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 6 Reviews 635 - 835
    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 7, 2021

    ClearPath knows their business. They got the loan approved and had it all set up and handled it the way it should have been done without any complaints. The process went through so fast I couldn't even keep track of them. ClearPath Lending did great on everything they've done.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    CoveragePriceRefunds & Payouts

    Reviewed May 6, 2021

    The process worked smoothly. The only problem was ClearPath Lending overpaid everything on the escrow. They double paid my insurance so I kept getting checks. But that aside, everything seemed to work very professionally.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer Service

    Reviewed May 5, 2021

    I've got the most positive feedback from ClearPath over other lenders, so I chose to go with them. It was a great experience and I wouldn't mind recommending it to anyone that was in the market.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    PriceStaffRates

    Reviewed May 4, 2021

    I chose ClearPath for the price and their rep was great.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 3, 2021

    I've been using ClearPath for years. I've done five refis with them and it has always been seamless. The rep, Richard, handled everything straight. I could call him anytime for any questions I had and he was available. He was a real good guy.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed May 2, 2021

    The lending process took a little longer than usual because we had to wait because I'd taken a loan out before and it wasn't six months yet. The rep always returned my call and he was very nice. The rates and terms were good. But when the guy came to close, he took the paperwork with him and said that he would send it back to me and I never have gotten it.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    CoverageStaffLoan Process

    Reviewed May 1, 2021

    ClearPath Lending treated me good in the past. I had a new loan officer for the refinance and he was very good. I was satisfied. If I had any new questions, he answered them for me. The application and underwriting process took about eight weeks.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed May 1, 2021

    ClearPath Lending were the first ones that got back to me. Applying for the VA loan was easy. The reps always got right back to me and did a good job. Exactly what I was after. I'll call them again when I get ready to do it one more time.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceRefunds & PayoutsLoan ProcessRates

    Reviewed April 30, 2021

    I received a notification in the mail and I first thought the 1.75% interest for veterans was a joke. There was some catch to it. I called and the first gentleman that I spoke to took all the information. He actually took the loan, but he added some things that he wasn't supposed to add, and the manager called me back. From that point forward, it was absolutely phenomenal. I got the 1.75% which was still unbelievable. I was very pleased with that and I didn't have to pay my mortgage for two months. I wound up getting back my remaining Escrow. Also, Sanchez was incredible. He called every day to make sure everything was going well.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    StaffRates

    Reviewed April 30, 2021

    ClearPath Lending offered a better rate. Their rep was very cooperative. She found out things that I would ask, and then she kept me informed. They said it would only be six weeks. It ended up being a lot longer. But considering the time and what's going on right now with this virus, you can't really put a time on it. Everybody is working from home and it's a different world right now.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Rates

    Reviewed April 29, 2021

    I'd like to have the rates been lower, but it's 2.75, so that's pretty good. ClearPath they've treated me well.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    StaffLoan Process

    Reviewed April 29, 2021

    Everything has been fine with ClearPath Lending. That's why I went back to them. The process was easy. There were a couple of times I've worked with the same agent and he's very efficient. I’ve had some different agents I worked with. They all worked with me and got me the best they could as far as a refinancing loan.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed April 28, 2021

    ClearPath Lending had a lot of clear answers and it was a quick prognosis of what I could do and couldn't do, and the transition was smooth. Everything went according to plan and they structured what I wanted to do and gave me choices. They could cut down on everything necessary as signing 100 sheets of paper there. That was taxing. Other than that, everything was okay. We got through it. The young lady was quick with hands so she explained everything. When I asked questions, she explained it. She was approachable and comfortable. ClearPath communicated and gave me an email with all the information, and that was good enough. If I had any questions, they sent me an email with all the information I needed to contact the new lender and them as well. That was all I needed. ClearPath was quick and easy to follow, informative, kept me posted on my progress, and followed through on what they said they would do for me.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Refunds & Payouts

    Reviewed April 27, 2021

    The application process was pretty hectic as there was a lot of paperwork and a lot of stuff to read but it was all right. ClearPath is supposed to be paying my homeowners out of my equity and they haven't been. They've been taking it out of me and that's a lot of money every month. I tried to reach out to them but I never seem to be able to reach anybody.

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    Verified purchase
    Contract & TermsPriceRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed April 26, 2021

    I got a thing through the mail. I got it three times and I was leery of it because I've never heard of ClearPath Lending before. But I kept getting them and they were showing a good rate, so I figured, "Well, I might as well jump on it because the rate could be going back up again. We'll go ahead and do it, even if it cost us a little bit of money." It cost us more than we thought it would because the way they were saying, it wouldn't have been anything out of the pocket. But we had to add it onto our loan to pay for everything that ClearPath did. But I'll go along with that because I can make it up in a couple of years anyway in the monthly payments because they save me almost 200 a month. Otherwise, it was good. It was a little hassle, but whenever you refinance or even when you finance, it's a hassle because of all the paperwork and everything that the government makes us do to protect ourselves and the companies.

    It got a little frustrating once in a while because we're not computer people and they wanted to do everything over the computer. I said, "We don't know that much about the computers and how to do it." They could come up with a package, send it to you, and have you fill it all out, and then send it back to them again. Cameron and Queenie were the ones that started out with it and they were great. My wife used to say, "You've got the patience of a giant or a saint," because he was trying to help her on the computer. And we got some things done on computer, like our driver's license and everything sent to them, and they don't photograph very good on the computer. But he helped her out. And Queenie was very polite. We had a good time with them, had a lot of laughs because of the things that were going on. And they were both very patient. If you get ahold of Queenie and Cameron, you have a good team there then.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaffBillingRates

    Reviewed April 24, 2021

    I like that with ClearPath, I didn’t have to wait too long. I got to skip two months of payment. My interest rate is lower and my mortgage is lower. Also, I’m not supposed to pay taxes and I was paying taxes. So they got me my back taxes for two years. Then they got my taxes taken out of my mortgage like it was supposed to be. That was really outstanding. They did an extremely well job with me.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Punctuality & Speed

    Reviewed April 23, 2021

    We were with ClearPath before and so we stayed with ClearPath. They get you in the right direction right away. Charles was great to work with. He did everything quickly and done right. We didn't have to play around and chase everything down. I’ll keep Charles around for a while. Everything went fine. There was no hesitation in what they did. We were happy.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    CoverageRates

    Reviewed April 14, 2021

    My Realtor told me to go to ClearPath. I was going through a divorce and I moved out of an apartment and bought a condo. It was really simple doing the application and underwriting process. The rates and terms were fair. That was what everybody was getting at the time.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Staff

    Reviewed April 13, 2021

    It took about 11 days to complete the refinance process with ClearPath and the rep I worked with was great. She was upfront and she got the information to you right away.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    PriceStaff

    Reviewed April 12, 2021

    Prior to being contacted by ClearPath, I gave up on doing a refi because the refinance costs were so expensive. But somehow, their rep, John, contacted me and I tried again. He worked the numbers around and lowered that horrible $6,000 finance fees to refinance. I think I can trust them. Everything went well with them. I've had a few others I've dealt with and they were even worse as far as all these finance fees.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffRates

    Reviewed April 11, 2021

    ClearPath called and told me their refi rate was pretty good. But my insurance went up and after everything was done, I've only saved $60 a month or maybe even less. Then after I agreed and signed the papers, a couple of other companies called me and their interest rate was much lower than what I have. So if I had waited a month or two, I wouldn't have been able to do the refi with ClearPath. Other than that, their process was very simple. They had all the information and really didn't want much of anything for me because I had a VA and they just went ahead and refinanced it. All the information was there and I didn't have to supply them with anything. Also, in the old days, you had to supply them with all kinds of stuff to prove your salary and you have to have a survey paper. But you don't have to get that anymore and with ClearPath, I didn't have to.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2021

    I worked with Travis and he did a great job. He was very attentive. He listened and didn't cut me off when we were talking if I had questions. I'm a senior citizen and I have hearing aids. I don't hear good and sometimes, I have to ask you to repeat. He was very good about being very patient and informative. I would call him if I had some questions, and then there was a delay in the procedure. But he took care of that without a bit of problem. He was very courteous and a pleasure to do business with. Everything was good. I have a phobia about using electronics and he bent over backwards to send me stuff via US mail. He would make copies, which delayed the process a couple of days. But I felt much more comfortable than doing that online. He was very, very good about coaching me and walking me through it. There were a few things that we had to do with my cell phone. But everything was basically paper-generated, which I appreciate.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2021

    If you want to refi, you can’t ask for an easier way than going through ClearPath. Their process was so simple and easy. It was unbelievable and there were no headaches. My rep, Joe, was very upfront and he told me everything that happened. He also told me what to do and how to sign the documents. I've been passing out his name and phone number.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedBillingRates

    Reviewed April 8, 2021

    The guy from ClearPath Lending was up and up on everything. I got letters about refinancing. I read that my payments could get down to 500 some a month. So, I called. With the interest rate and what he did, the other ones couldn’t give me the same thing. So, I stuck with ClearPath. The guy tried to get the payments to like 500 a month. He couldn’t do it because of my credit. He said, “All you needed was another 100 points or something.” From 7-something to 9, he could have done it. It would have worked out great. Overall, the process was really quick.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    StaffLoan ProcessRates

    Reviewed April 7, 2021

    Greg ** was great! He made the process of re-financing a breeze. After trying to obtain a loan with another company which took over 2 months and with 2 interest rate increases, we finally left them and came to ClearPath. Greg was very professional and understanding of our previous situation and the whole process with him was very easy! Thanks Greg for making our experience painless!!

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 5, 2021

    I've had nothing but good luck with Clearpath Lending. Keith has been kind of Johnny-on-the-spot. They told me upfront that there was a delay. They had to push it back a month because of the weather. The paperwork didn't get where it was supposed to go. But other than some bad weather, everything went off without a hitch. The people I talked to understood where I was coming from. They waited up to the last minute trying to get the paperwork through the weather.

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    Verified purchase
    StaffRates

    Reviewed April 4, 2021

    Travis, the young man that we were dealing with, was very helpful in every way he could be and give me all kinds of good information. Also, we liked ClearPath's interest rate. Everything went well. Get ahold of ClearPath and they will take care of you.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed April 3, 2021

    The application process was very good and easy. We did everything online. They would send us emails and we used DocuSign. The loan officer was very good. He was very responsive. Whenever we had a question, we'd call him and he got right back to us. We didn't get the 1.75 because our credit score wasn't over 800. It was about 780, so we were a little disappointed at that. But they gave us a good closing cost rates. We had checked another lender and ClearPath’s rate was more than half of what another lender was going to charge us for closing costs. Everything went pretty smoothly. They answered all our questions when things came up. They seemed to be on top of it and took care of it for us.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Staff

    Reviewed April 2, 2021

    Everybody from ClearPath Lending was very helpful and courteous. When I had a question, it was answered and there were no hang-ups. I would tell my friends and family to get ahold of ClearPath and see what they could do.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 1, 2021

    ClearPath Lending does a good job and it’s wonderful to work with them. If I had a question, I would just call them and they’d get back to me quickly which was very comforting as I go through the process.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Loan Process

    Reviewed March 31, 2021

    The amount of things I had to supply made the loan process with ClearPath easier. I'd tell my friends and family to go with them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 30, 2021

    I've been with ClearPath for about five years now. Khashi educated me about the whole refinance process. We went through almost all the options that we could possibly go through. He'd go out of his way to call me before things were getting okayed to tell me what was going on. When I deal with ClearPath, I tell them right up front that I wanna deal with Khashi. He's the only one I wanna talk to.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Sales & MarketingStaff

    Reviewed March 29, 2021

    As a veteran this was my 2nd refinancing experience with them and both were very smooth processes. Their staff is professional and responsive. Their loyalty program is a great feature. I highly recommend them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Follow-Through

    Reviewed March 29, 2021

    I turned in an application and they processed it. They stayed in touch with me. It was very simple. It was done over the internet. They expedited things that was out of their realm. Wherever they sourced it out, they got me an answer. They were very amicable. They followed through. They were consistent and accessible.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceRates

    Reviewed March 28, 2021

    I called their office and I liked the person I was talking to. The first time I've refinanced with them was a good experience so I continued to stay with them. The application process was pretty easy. It depends on the person that’s working the process for you. But it seemed like it flowed pretty good. Once you get into the process, you can't make too many changes even if the interest rate goes down. But I'm okay with where I am right now.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceFollow-Through

    Reviewed March 27, 2021

    They did what they said they were going to do. They got back to me when they said they were going to. I’m very happy. It was an enjoyable experience. I would go back to them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    StaffCommunication

    Reviewed March 26, 2021

    The Clearpath refinance team was extremely knowledgeable about a VA refinance rules and regulation. They informed me of ALL the steps required up front.. They keep me informed at all times. It was a pleasant experience without the hassle...

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceStaffTransparencyCommunication

    Reviewed March 26, 2021

    I just finished a transaction with them refinancing my house. It was the second time I've had some business with them and everything was very smooth. The communication was excellent. They kept me updated on everything that was going on. I didn't have to chase some updates or information. They were always on top of everything. They were very easy to do business with. They were very professional. They really care about their clients and the transaction process, and they are very client-oriented. They were easy and effective to work with.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Staff

    Reviewed March 25, 2021

    Our rep Chris has done great at helping us. Everything about their process is good to us. We're satisfied with ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Customer ServiceStaffHonesty & Transparency

    Reviewed March 17, 2021

    This is a really great company, I will never do business with a different company. Lily is the best person, very knowledgeable and most of all Honest. They have fantastic customer service and communication

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Customer ServiceContract & TermsPriceStaffLoan ProcessValue

    Reviewed March 16, 2021

    Unprofessional and I don't think they know what they are doing. All that this done for me is to lower my credit score and cost me money. They went through the loan process before looking at the application. After calling me and telling me that the loan application would not go through as applied for, I told them to forget the whole thing as I had a VA loan now and it was not worth it to argue with them. Maybe they should become more educated on the loan process in my case.

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    ClearPath Lending
    Response from ClearPath Lending

    We apologize for any inconvenience you may have experienced with us. Unfortunately, the martial status you provided us was incorrect and caused concern for the underwriting department. We are unable to move forward with the original loan application. In order to proceed with the loan process, please contact your loan officer and they will advise you on the next steps. Thank you.

    Verified purchase
    Customer ServiceStaffBillingRatesTransparency

    Reviewed March 16, 2021

    I received a form in the mail informing me of the refinancing offer. I gave ClearPath a call and weighed my options with a few other companies. ClearPath offered me the best interest rate, so I went with them. They were very helpful and even though I was on the phone with them for 10 minutes for three days, trying to figure stuff out, the process was super simple. They just needed a few pieces of information from me, and they did all the heavy lifting.

    It had been a few weeks though. The only thing that I would have preferred was an update to set their customer’s peace of mind a little after the company had everything that they needed from their customer. They told me previously, “You won't have your payment until this date,” but maybe there could be a friendly follow-up two weeks after to say, “Hey, just so you know, we're working it. Everything is going through.” Even just a simple email would be great. Other than the little lack of follow up, I was very impressed.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    PriceStaffBillingLoan ProcessRates

    Reviewed March 11, 2021

    ClearPath Lending kept us informed every step of the way and kept us on track. We have a VA loan 'cause my husband's retired navy. We get mail from people offering to refinance our loan and we're not interested because the price they say our payment will be does not include the escrow account. So, the price doesn't turn out to be a lot more than what they said by the time we add the escrow account. ClearPath was the first company who told us that their price included the escrow account.

    I was very happy to hear that so we talked to them and the reps were so open. They totally answered every question without hesitating and did a great job. I was very pleased with them which was unusual because I'm very picky. They took care of everything with minimal work on our part. I’m very satisfied ‘cause I didn't have to dig out of them anything I wanted to know.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    PricePunctuality & SpeedStaff

    Reviewed March 10, 2021

    Since 06/2020 I have been working with different lenders to try and refinance my home. Months later I find myself still researching. Once I found Mario **, he stuck with me through the process from start to finish. No hand offs, no balls being dropped, or missed information. He provided me and initial quote which never changed. He told me he could close in 20 days...and that’s exactly what he did. Mario was super responsive, patient with me and Answered every question and most importantly I felt secure sharing personal information with him.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    TechLoan Process

    Reviewed March 10, 2021

    It was a little easier to get through my refinance process with ClearPath than with other loan providers. I felt comfortable working with them. Their program did what I wanted it to do. I was able to refinance and move forward.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    StaffLoan Process

    Reviewed March 6, 2021

    This is the second time I’ve refinanced with ClearPath. I dealt with the same two people that were handling the loan and they were experienced and very professional. They kept in good contact with us and got the job done in a timely manner.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Customer ServiceStaffLoan ProcessRates

    Reviewed March 6, 2021

    ClearPath Lending by far exceeded my expectations. Jose ** was my contact and I will tell you, when I emailed, it was answered within 3 minutes and when I called, I did not have to go to a recording. He picked up right away. I have never dealt with a company like this in my life. Every question I had was explain to me in full detail, he made me feel as if I was a friend not just another person getting a new mortgage loan. I never felt rushed, he was so pleasant and took the time to make sure I understood everything before we ended the call.

    The loan process was super easy and I was refinanced within three and a half weeks. I received a great refinance interest rate which was everything I needed to suit my new financial goals. His promises to me were met. I Can't say enough about this company, they are one in a million and their way above five stars to me. Any future financial needs we have will definitely go through them. We love you ClearPath Lending!!!! Thank you so much for helping us with a brighter future!

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Customer ServiceStaff

    Reviewed March 4, 2021

    From the very first call I made to ClearPath Lending, their employees were very cheerful and had great patience in explaining how the refinance process would proceed, exactly what information I would need to provide, and kept me informed as each step of the process completed, up to the final closing in my own home. My wife and I were totally elated with the entire process and would recommend ClearPath Lending to anyone who is looking to refinance without stress.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServicePriceLoan Process

    Reviewed March 4, 2021

    Based on my discussion with the person who was in charge of the loan, it was an easy process. We closed in a couple weeks and that's what I was looking for, ease. I also didn't have much contact with customer service except three times. The first time was to get the process started. The second time was to send some documents and the third time was when I closed. That was all fine. However, the closing costs were a little higher than the other people and I wouldn't have went with them now that I know better.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 3, 2021

    We had been getting refinance requests for over a month, always going to the trash. Our current mortgage holder had told us a few months ago it was not worth the costs of refinancing, so we did not investigate. Clear Path Lending’s request looked very professional and we called them. George had all the numbers quickly and accurately. They sent a notary to the house to get signatures, and the whole process took about 6 weeks. We are very pleased with the courteous, timely, and knowledgeable staff of Clear Path Lending.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed March 3, 2021

    I did a 30-year VA loan and the process was good. It was self-explanatory, fast and smooth. I've bought many houses and refinanced many times, and this was one of the easier times. I was completely satisfied with it. The rep also responded anytime I had any questions. He was proactive on his end with me, so he was very good.

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    Response from ClearPath Lending

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    Verified purchase
    StaffRates

    Reviewed March 2, 2021

    We went with ClearPath when we were looking to lower our rate and we have no complaints. The rates and terms were fine. The rep was good as well.

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    Response from ClearPath Lending

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    Staff

    Reviewed March 1, 2021

    I had a very pleasant experience. I would refer all my friends to refinance with Clearpath Lending. The whole process as was very painless. I really enjoyed interacting with clearpath employees. No hassle, no worry.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 1, 2021

    Gomez was very nice. He also had all the answers to my questions and was helpful on the phone. I’m not too computer illiterate, but he helped me through it. He handled it good. I got a low 30-year and it was easy.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedLoan Process

    Reviewed Feb. 28, 2021

    I was impressed with the first guy I talked to when I called ClearPath. He researched all the Escrow stuff first. You got to pay your insurance and taxes. I've had other ones and they said, "Yeah, read this." And then, down the road was, "Oh, well, we got to do this Escrow. We've got to raise this." The guy had the whole deal squared away. He sounded like he knew what he was doing. He knew all the variables, not just the loan itself. And he said, "If you have any questions, call me, or any concerns." It took a little over a month to do it. He told me, "I think it takes about 30." But I said, "All right, wait, the other company told me it'd be 45. That ain't nothing." I waited two months on them. They haven't even had half done. They were just dragging their feet, screwing around. I would recommend ClearPath.

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    Response from ClearPath Lending

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Feb. 27, 2021

    I felt more confident with ClearPath. I felt like they would get the job done. Anything VA is very simple. Two meetings. I initiated the contact with them, they told me what I needed to get done, and then I showed up at closing. I got it done. “So this is what's going to happen next.” It happened next and we closed. The rep was very informative every step along the way. There were a couple of delays but they communicated throughout the process. I know people have a lot of communication with their loan officers but mine was very easy.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Feb. 26, 2021

    The process was very easy. ClearPath's rep gave me the rate and the stuff I wanted. I just had contact with him on the phone and via email. And it was good. ClearPath addressed my concerns well and quickly, and I felt very comfortable working with them.

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    Response from ClearPath Lending

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    Verified purchase
    Staff

    Reviewed Feb. 25, 2021

    The application process was standard because it’s military. Everything is complicated in the federal government as far as the paperwork goes. It will always be lengthy. However, if ClearPath is going through a bidding war, and the other company is coming at them with taking some money out of my closing, they need to counteract that. They need to fight better for their customers, because I could have left them for another company easily. The rep wasn't trying to fight. He was like, “Well, then you go to somebody else.” Other than that, I liked how he represented himself.

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    Reviewed Feb. 24, 2021

    I have refinanced a few homes over my lifetime and Clearpath was by far, the best company that I have dealt with. Very simple and smooth refinancing with no hiccups or issues whatsoever. I highly recommend Clearpath!

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    Response from ClearPath Lending

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    StaffRates

    Reviewed Feb. 24, 2021

    The agents that I dealt with made the refinance process smooth and painless. The funding fees were reasonable, and I received a great interest rate. I would definitely recommend ClearPath Lending to anyone.

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    ClearPath Lending
    Response from ClearPath Lending

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    Verified purchase

    Reviewed Feb. 24, 2021

    Applying for a refi with ClearPath went smoothly. No hassle.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffLoan ProcessRatesHonesty & Transparency

    Reviewed Feb. 23, 2021

    The process was easy. However, ClearPath promised me money that I never received. And then when I called the salesperson on it, he transferred me to his supervisor, who wouldn't return calls. Finally, when I got ahold of him via emails or calls, he claimed he had COVID, was at home, and that he would give me another manager to assist me. I'm still waiting on that call from the other manager. It was a lot of lies to get me to close the loan. They're dishonest people and people should avoid them at all cost. The rates and terms are fine, but I'm going to refinance as soon as possible with a reputable company.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Feb. 22, 2021

    I wanted to see if I could save some money on the payment per month. Applying for a refi with ClearPath was very fast and simple, and it went very smooth. Jim was great. We got along well. Go ahead and do it.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 21, 2021

    I used ClearPath before and I liked the guy I worked with the first time. But this time, the process seemed a little bit longer for some reason. Other than that, their rep was fantastic. He kept me informed and if I had any questions, all I did was call and he'd answer those. If he didn't know the answer, he would find out and get right back to me.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    StaffRates

    Reviewed Feb. 20, 2021

    ClearPath had a lower interest rate than anyone I had seen, so I gave them a try. The rep was very clear and helpful. This is the first time I’ve used ClearPath but everything has been positive.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceRates

    Reviewed Feb. 19, 2021

    ClearPath had a better interest rate and at first, I was skeptical. I was reading up on it and decided to give it a try. If I had any issues, I was able to contact them and they were able to contact me if there are any issues with paperwork. So, it was very good communication between both sides.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family.

    Customer ServiceStaff

    Reviewed Feb. 15, 2021

    Amazing customer support! We got our home refinanced. The process was seamless and completely online. We contacted them 6 weeks ago and the deal is finalized. They always answer the phone with any man voice, in this day and age that is unheard of.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Feb. 15, 2021

    I received a letter in the mail about low interest rates to refi. I called the number and was quickly directed to Ciara **. What a pleasant young lady and her knowledge of finance and mortgage was outstanding. Our initial contact started the ball rolling. Everything was done by computer and it only took three weeks to sign the paperwork at a lot lower rate than I had previously. Clear Path Lending has a great employee in Ciara. She helped me with things on the computer as I am not too computer literate. When I had a question she was always available. She explained things in a way I understood. I would recommend Clear Path Lending to anyone wanting to refinance.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Feb. 15, 2021

    I recently refinanced my VA loan with ClearPath. The process from start to finish was very efficient. I had prompt responses to questions and agent Mark was very helpful. The rate was the lowest I found at the time.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family.

    StaffLoan Process

    Reviewed Feb. 14, 2021

    Completed a VA Refinance with Mr. Jose ** from Clear Path Lending. This was the Easiest LOAN PROCESS I have ever had to deal with. Mr. ** had such a GREAT personality and knowledge of the entire process. He guided us through this and I must say I would recommend Mr. Jose ** to ALL of my Veteran Friends. Thank You again Mr. **.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 14, 2021

    The process was simple and quick. I had everything that they needed from me in hand at the moment, so it went smooth. From beginning to end, it couldn’t have taken any more than month and a half. That's because it was in the holidays and it was back in December too. We didn't have any problems, except for when it came to trying to get the property taxes done. That was on the other mortgage company though, not with ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Staff

    Reviewed Feb. 9, 2021

    The application process at ClearPath was easy. My experience with their rep was very good. The individual that took care of me was very pleasant, very good and very knowledgeable. I was very happy and satisfied with everything they did.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Punctuality & SpeedStaff

    Reviewed Feb. 8, 2021

    I worked with ClearPath lending on refinancing my home. I found them to have outstanding service! Their team is very professional, the process was fast and efficient, and they are truly customer focused.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Customer Service

    Reviewed Feb. 7, 2021

    I have called numerous times over the last few months to get them to stop their incessant mailings and I am still getting their freaking mailings!!! Please, why can't you stop the incessant mailings???

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    ClearPath Lending
    Response from ClearPath Lending

    We apologize for any inconvenience that you may have experienced. You have been removed from our mailing list. Please keep in mind it may take up to 4-6 weeks to process. Thank you.

    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Feb. 6, 2021

    ClearPath Lending was helpful in the refinance of our home. Any questions we had they had the answer. The process was quickly completely professional. I will use them again next time. They got us extra money back from closing.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffBillingLoan Process

    Reviewed Feb. 6, 2021

    We called ClearPath and asked them to redo my loan. They did. I met the lady at Denny's, and we signed all the documents, and it's been signed, sealed, and delivered. It's been on schedule ever since. I knew what to expect because I've been through it before. There were no glitches at all. As far as the loan officers, they abided by the protocols for no-touching, and the notary was fantastic. It just took about 45 minutes, and it was completed.

    ClearPath tells you upfront exactly what they're going to do, and how it's going to happen. It's not like it's gonna be a surprise. The best part about it is my old lender didn't have Electronic Funds Transfer, and the new lender does. I could send off a mortgage payment on the 15th, and they would have it in California, and they would sit on it for 10 to 15 days until the 1st of the month. I go, “Why did you do that?” They go, “They just took a while to get through this stuff.” I sent it off early, simply because I wanted to pay early. It was due on the 15th. It came out of my account on the 5th, and it took a while to get over there.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family.

    Customer ServiceStaffTimeliness

    Reviewed Feb. 5, 2021

    Very pleased, short response time. Approved the same day, staff very helpful. I couldn’t believe the difference within companies. Clear Path was very professional. Answered every question. Would recommend them to everyone.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Transparency

    Reviewed Feb. 5, 2021

    If anybody ever asked me, I will be more than happy to tell them about ClearPath and give them the numbers. Omar was great. He handled everything and kept me up to date on every step of the way. The process was easy with him. He handled everything perfectly.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family.

    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed Feb. 4, 2021

    It was super easy getting everything started with ClearPath Lending. It's easier than the first time I ever refinanced. ClearPath seemed quicker. I wasn't constantly having to reach out to get an update. I was being updated quite frequently on how the process was going and what was happening behind the scenes. I had my information. They were quick to ask what they needed from me, and it was pretty smooth. I was able to do the application online. I didn't have to meet with anybody until the notary. They sent the package out, and they're really clear about what they're trying to do and how to help you specifically.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 2, 2021

    The rep, Michael, wrote us a handwritten letter and it was in my mailbox. I've been getting hundreds of calls to refinance and that was the only handwritten letter I got from anybody so I called him. He was great. He was very easy to talk to and answered all my questions. We really enjoyed working with him. The process was quick and easy. The initial working with ClearPath was good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceStaffLoan ProcessRatesFollow-Through

    Reviewed Feb. 1, 2021

    I was talking between ClearPath and Freedom Mortgage and the rates were about the same. I ended up going with ClearPath because Chris, the guy I was working with, would answer my calls when I called and would call me back. ClearPath did have good rates and they gave me good lender credits. We had also used them previously. This time, we did an IRRRL VA Streamline and it was pretty cut and dry for the most part. We got a two and a quarter rate on a 30 year fixed term which are pretty decent given today's market. I was pretty happy with that. ClearPath was fair. They stood by what they offered and it was a smooth process. I'm pretty satisfied with what they did. They did what they said they would do. They were thorough.

    The irony in all of this is after we did the mortgage and signed up all the papers, I got a letter in the mail saying welcome to Freedom Mortgage. ClearPath doesn't service their own loans. They're just loan brokers so they ended up selling the loan to Freedom Mortgage. In the end, I'm back to Freedom Mortgage which we had at our previous house.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 31, 2021

    The guy was good and to the point. It went pretty smooth. We did all the DocuSign kind of early. I ended up having to wait until it hit the threshold for the number of days in the VA loan terms. It was like 200-some days in the home. Everything was done. I just had to wait till a certain date then we did the notary.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase

    Reviewed Jan. 30, 2021

    All was fine. The only gripe I might have is how many pages there were to sign. There was more paperwork than most. Just the signing of forms is about an hour and a half. But the process was done in maybe a month which wasn't that long.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family.

    Verified purchase
    TechPriceStaff

    Reviewed Jan. 29, 2021

    The experience with Cash, the rep, was excellent. He did a very good job and he was very professional. He was very informative and it was easy to get in touch with him when we needed to. He kept us abreast as to what was going on and that was very nice. The process with ClearPath went very smoothly. A lady came over. We had to sign a lot of papers, but it was worth it. I would recommend ClearPath to anyone.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2021

    The rep I worked with at ClearPath was very on point with everything. He handled everything correctly. I called in August, and then, he said, "I'll call you in October, this specific date." He actually called me on that day where the other guy didn't. The other guy called two months later. He told me he was gonna call too in October but he never did. So far, I haven't had any bad experiences with ClearPath. The process was very easy and a lot easier than I thought it was gonna be. It was quick. My experience with ClearPath has been excellent.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    StaffBillingLoan Process

    Reviewed Jan. 27, 2021

    Clear Path helped my family get a VA refi. It was very simple, we did have to jump through a lot hoops to get it done. With the refi, we cut our payment by 300 dollars a month. When it was all said and done we will save 111,000 dollars over the course of the loan. Thank you, ClearPath Lending.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 27, 2021

    This is the second time I've been refinanced and everything went seamlessly. The only thing would be sometimes a handshake between ClearPath and whoever's got the insurance and stuff took some initial finagling with me. I had to call and make some adjustments here because it didn't happen like it should have. I had to get the new company and ensure them that I needed the certain kind of insurance I had and I needed to carry on whatever I had. That was a little bit of a problem. Also, it took a little longer than I thought it would because it was over Christmas time but everything worked out just fine.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Transparency

    Reviewed Jan. 26, 2021

    The application process was very simple and they are very easy to work with. They keep me updated on everything and they're very efficient. It was a really easy experience.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Jan. 25, 2021

    ClearPath offered a really great deal and we were like, "Let's see if they mean it." And they did. This time, they contacted us and said the interest rates were at this point, and would we like to refi. My husband and I discussed it. We decided that, between the two refies, it put us a full percentage lower than the initial mortgage, so it was worth it. The rep we worked with was very conscientious. I liked his work ethic and his effort to keep us informed. He was good. I'm also happy with the terms and the rate. It's a good deal.

    The one annoying thing about the last two months while we've been working on the refi the second time around, I kept getting other adverts in the mail from ClearPath saying, "Call us, so we can refinance your mortgage." I was like, I'm already working with someone in ClearPath to do this. So, why am I getting like twice a week mail from the same company saying to call them to refinance when I'm already working on it? That was a little frustrating and annoying. Had nothing to do with the person that was my contact. He was exceptional. But there's something missing in their process to know when they're already talking to somebody, that they maybe shouldn't be sending those because it got a little confusing.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Staff

    Reviewed Jan. 22, 2021

    The rep was helpful. The process was good overall. The only thing was the mortgage still needed to file a mortgage extension.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

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    Sales & MarketingStaffLoan ProcessTransparencyHonesty & Transparency

    Reviewed Jan. 19, 2021

    We refinanced my mothers home loan. ClearPath and my loan adjusters kept us informed and up to date during the entire process. They where extremely honest, helpful and very professional. They made the process very easy. I would use Clear path again and work with their Loyalty Program for all future needs.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceContract & TermsPriceRefunds & PayoutsStaffLoan ProcessRates

    Reviewed Jan. 12, 2021

    I asked questions and ClearPath didn't answer. Once they got the loan approved, I got very little response. When I asked how much the loan was going to cost, they kept telling me that it was not gonna cost me anything out of pocket. But I've been in the market for about 15 year so I know there's cost because they get paid. I was just trying to get an idea of what it was going to cost. Then, I asked the gentleman about this statement I got in the mail from a title company. He asked what it was and said that I should fax it to him, and he would call me back in five minutes. That was the longest five minutes I've ever had since I closed my loan. He hasn't called me back yet. I would think that since I was a willing customer and not asking questions to do anything but information, they would gleefully tell me what the answers were.

    The process was mechanical and I didn’t have any issue with it or the timing. What befuddled me is that I gave information up until they got this cleared and then all of a sudden, they told me they got me in the pocket and I didn’t have to respond. It was excellent up until that point. I have a statement now. I want to ask some questions such as what it is, what it is for and what it costs. You have to figure it out yourself, which is on you. I was dealing with my rep up until that point so I had a general idea. There was something that I didn’t know and it didn’t quite match. I wasn’t trying to cancel the loan. So, I know now that customer service was just to get my money, and then, that's it.

    I expect professional courtesy. There was nothing wrong with the process nor the loan, but they were very cooperative up until the point where it was processing the paperwork at the end. I understand the overall process and I know you pay $3,000 for a loan, which is very good. My credit is 8.7 so I was getting good rates from everybody. And because I got good service before for the house, I went with these folks. But I'm turned off. That's not the way you win customers. I'm a vet and one of my friends asked me. I told him not to use ClearPath.

    I used ClearPath before and the person was totally professional, answered all of my questions, called me and made sure. Every time I got something, he was Johnny-on-the-spot and even through the end. I had a choice of 15 other mortgage companies. The rates are so low now. It's competitive. So, if I had to do it again, I wouldn't use at least that agent and I'd have to think about it. But the lending process was average. Whatever the agent said would happen, it happened. So it wasn't a thing with the process. It's a training issue and the agent needs a little more training to understand the entire process. The customers should have no questions.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 11, 2021

    My experience was very fast and very efficient so I'm very happy. The guy that I worked with was easy. When I talked to him over the phone, he said, “Take a photo with your phone and text me your form. That's all I need you to do.” That was convenient and I was able to do that. I just took a picture of my forms and my mortgage statement with my phone, and I sent it to him through text. Then they said my refinance was processed and they told me what they were offering which I loved. It was what I was looking for.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Jan. 10, 2021

    The packaging of the letter from ClearPath that came in looked really elaborate and the paper was a nice. The print was thick as well and I like nice things. I must have gotten 100 letters and theirs stood out. I did a Veteran loan with them and their process was quick, simple, and easy. The guy I dealt with was Mark and he was a pretty matter-of-fact guy. It was my first time refinancing and I'm a first time homeowner. So I've only been in the house for not even a year and I felt comfortable working with ClearPath and all the information that Mark gave me. He gave me the basics and I could have asked for more information, but at the same time, I would have been irritated if he had given me more information because I needed to get some sleep. But toward the end of the process, I finished with Mark up until a certain point. Then, there was another person I was going to be dealing with to do the end part and the guy was rude.

    A little over a year ago, I was going through a divorce but because of the pandemic, it never got finalized and is still in the courts. The judge said that he allowed me to buy the house but the ex-wife had to sign off on it and she signed off on it, so the house was purchased in my name solely and only my name is on the deed. The gentleman, in his experience, had never heard that happening before, because usually, husband and wife are at odds and the wife is not going to agree to that situation, but mine did. And I was trying to tell him that there was no way I would have been in this house for six months and not known that. So we went back and forth. He was drawing the conversation out and I was trying to get off the phone. Then, I called Mark and asked him not to have that guy not go to my house anymore. Mark had someone else call and we got everything done. The rude guy also called back later and told me that I was right.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and want to thank you for being a part of the ClearPath family!

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    Rates

    Reviewed Jan. 9, 2021

    I got a letter from ClearPath a while ago on a better interest thing. I am 100% disabled veteran and I'm always looking to have less interest and more towards my principal. Then, when I went through ClearPath and I came up with Freedom Financing. The application process wasn’t hard and I spoke to a woman from Freedom Financing who said that in July, she may be able to get me to a 1.75. That would be really good. All in all, my experience with ClearPath was very good. I started at a 4.8 interest on the house and now I’m down to a 2.25.

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    Response from ClearPath Lending

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    StaffLoan Process

    Reviewed Jan. 8, 2021

    The way that ClearPath's reps described to me the loan was pretty good. It's my second time refinancing and applying with them was not that difficult. I also learned a lot more than I did before, when I started the process, and I wouldn't have learned that much. There were certain things I didn't really know about and their rep explained them to me thoroughly.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Jan. 7, 2021

    The people at ClearPath were easier to talk to than the reps from other companies. They also made more sense and was clear about what was going on. I talked to a rep named Ryan twice and it was like I've known him all my life. He talked to me like a real person rather than throwing a bunch of numbers. I'm out here in Arizona while they are in California, and everything went smoothly. When we first got the loan the first time, the process took three weeks. Then we refinanced for a lower interest rate and that only took a little over a week. I've told a friend of mine to check out ClearPath, too. You get flooded with emails from lending companies on the internet, then if you check anything, everybody starts sending you emails. And it took me a while to get all those out of the computer. But when we checked into ClearPath, we never really thought about anybody else. Everything was made easy.

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    Response from ClearPath Lending

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    TechStaff

    Reviewed Jan. 5, 2021

    The application process with ClearPath was easy. Somebody came out here to talk to us about it. Their rep answered my questions and it was a nice experience.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Customer ServicePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Dec. 31, 2020

    We refinanced our home with Clearpath not once but twice. The people were completely professional and fast. Our first refinance was easy. Clearpath told us they would notify us if the interest rates dropped enough to save us money. Then they did the best thing, they followed through and called us with an even better offer than the first. The second refinance was even easier and actually had fun learning our savings. What a great company to work with. They took the stress out of the process and kept us informed the whole time.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

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    Customer ServiceSales & MarketingStaffRates

    Reviewed Dec. 31, 2020

    ClearPath was sending solicitation mails. I looked them up on the internet and saw they had good reviews. That was when I contacted them. It was cool. Also, the letters that they sent weren't your normal letters. They were like handwritten letters with your name on it, so they were more personalized. Overall, the customer service reps were very informative. They kind of told me and my wife about the process doing the refinance, and then they let us know how easy it was and the paperwork that we had to do wasn't a massive amount of paperwork. Then, if we had any questions, they would answer. Occasionally, if it was taking a long time in between anything going on, they would call just to check to see if we had any questions.

    In my opinion, everything was done on time. If I ever got worried or cautious, then someone would call me and would say, "Hey, we're just letting you know we're still working on it," or they let us know what step in the process it was going through. It was all great. I like the loyalty program, too. If you refinance with them, they send you this little packet with the information, and then after six months, they'll contact you again. If the rates change and you're eligible, they'll contact you. So, they're looking out for your best interests rather than just their own. It was a good process. Everybody was cool.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

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    StaffHonesty & Transparency

    Reviewed Dec. 30, 2020

    ClearPath was fair and honest. The mortgage process was very easy and the rep was nice.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase

    Reviewed Dec. 29, 2020

    ClearPath was great. Dominic was very persuasive and he broke everything down to me piece by piece. He got my attention and my business. The process for the VA program was easy.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceContract & TermsSales & MarketingPunctuality & SpeedLoan Process

    Reviewed Dec. 28, 2020

    ClearPath sent me a thing in the mail and I called their number. I did a refinance with them and the process was fairly easy. There was more difficulty after everything was signed but that was just a communication problem on their part. I was still getting calls from my other company saying I owed them money and that the payoff never went through. Then, when ClearPath sent the first payoff two weeks later, I got a call from my previous mortgage company saying that it wasn't enough. But I told them I didn't know why they called me because I didn't send them the money. Then, I gave them the number of the person in ClearPath that I was dealing with, Greg. I also contacted him and let him know.

    It turned out that the wire didn't get back to the title company and an entire month went by before the title company called and said that they needed me to get on the phone with them and PHH to give them permission. They were just getting the wire back that they had sent back in November 13th. So right at the end of December, on the 31st, was when we had to do that. I also don't know what Greg communicated to them or if he even communicated with them. But he was cool. Plus, the title company didn't say that they didn't get the money from Greg or from PHH. PHH didn't even call them, so I think it was more on PHH because they called me and my name wasn't on the check. PHH called me several times and they would call every couple of weeks.

    Aside from that, I reached out to Greg when I got something from Freedom Mortgage because I didn't know who they were and he didn't reach back to me. I found out later that Freedom Mortgage is still part of ClearPath, but they serviced the loan for ClearPath. But when I couldn't get in touch with him after he had been so prompt before, I thought I had been scammed. But when Freedom Mortgage called me again after two weeks, I sent him a more serious text saying that I hope I wasn't scammed because I gave them all my information. He called me back immediately after that text and explained everything. He said that my account was paid on the 13th and everything should be fine.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family. Please contact information@clearpathlending.com if you have any questions! Thank you.

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed Dec. 27, 2020

    ClearPath customer service did a very good job of keeping their process simple and very easy. Communication was good too. The process took about a month. ClearPath did a pretty good job and I would recommend them in the future. They were very upfront and honest with me. But clarification on the front-end would help out a lot. I didn't really understand where the escrow payment coming back would come from and when it would take place. There should have been a little bit more clarification there or what the expectation should be. That was kind of a guessing game for me.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

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    PriceStaffLoan Process

    Reviewed Dec. 26, 2020

    The cost per closing was relatively low with ClearPath. The loan officer was very helpful in a lot of things and he really took the time to explain a lot of things. It wasn’t just, “What do you want? Here, you go,” and out the door. It was a refinance so a lot of things were never explained before when we originally got our mortgage. The application was very easy and simple. It took maybe 10 minutes or so. Clearpath did a great job.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    StaffLoan Process

    Reviewed Dec. 25, 2020

    My experiences with ClearPath Lending have been easy and pleasant to say the least. My loan officer was not only accommodating to my needs, but also very knowledgeable and helpful with any concerns I may have had.

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    Response from ClearPath Lending

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    Customer ServiceStaffRates

    Reviewed Dec. 25, 2020

    I was ready to refinance my house. I was gonna call somebody then all of a sudden, ClearPath called me and I went ahead with it. They gave me a good rating and a good interest rate. My rep was fantastic and was very knowledgeable. ClearPath was very good.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

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    Customer ServiceStaffBillingRates

    Reviewed Dec. 24, 2020

    I got a little envelope in the mail for my VA to refinance. When I called the number, it went to ClearPath. When they told me the numbers, I was pretty much satisfied. It was more than what I was expecting. I decided to refinance with them. The application was pretty easy and I didn't really have to do much. I had given them all my basic information and sent my last month's mortgage with all the numbers on there. They handled everything. It was pretty simple.

    To get approved, it took about a month. The rep told me I needed at least a 600 credit score. When I initially applied for the refinance, I still had to work on my credit. Once I had the credit score that I needed, I called ClearPath back and I was approved within that day. ClearPath made my finances a lot easier because I was able to get such a good rate and my mortgage payment went down significantly from what it was. It definitely helped. I’d tell family and friends to go for it.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase

    Reviewed Dec. 23, 2020

    I had ClearPath before for my mortgage. Everything was good through them. I'm very happy with them and I recommend them.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

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    Customer ServiceLoan ProcessRates

    Reviewed Dec. 22, 2020

    I am happy with everything that ClearPath did in refinancing our loan. The one problem I have is since we started the process of refinancing our house, which closed two months ago, we have been inundated with letters from them wanting to refinance our house, even after we started the process with them. And even after the process has ended, and they have refinanced, they are still sending us letters to refinance. And this isn't one a month. This is one and two a day. About two weeks ago, I got three from them wanting to refinance the house. I have called them two or three times and told them that, “You're already refinancing the house. I don't need to be reminded of this on an hourly basis.” And to no avail, they are still sending me notices and letters.

    I haven't went out and got the mail today, but I'd pretty confidently put money on it that I'm going to have letter out there from ClearPath Lending, them wanting me to contact them ASAP about my loan. I have done that four times, called them up, said, "Okay. I've got this letter. It says, 'Call you ASAP.' I'm calling you. What's this in regards to?" And at that point, the receptionist told me that there was no one that I could talk to. They can call me back if I would like. They refinanced the house, by VA standards, I'm not eligible to refinance for six months or a year from the last closing, which was a month ago. So why are you sending me letters on a daily basis? They refinanced the house, and all of that went fine. But we've called them a number of times saying, "Hey, this is a waste of your time and effort. We're not interested because we're already dealing with you." And that has done no good.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family! If you would like to be removed from our mailing list, please contact information@clearpathlending.com, please keep in mind it may take 4-6 weeks to process. Thank you.

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed Dec. 21, 2020

    I got a letter from Deerpath first. And then, I called them and they went ahead and did my refinance. And then they transferred my loan after I closed to ClearPath. I have an adjustable rate. And I did a fixed rate. They're very easy compared to others. It's very relaxed. They're very helpful and anything that they told me came true. Also, it's easy to work with Michael. He always gave me all the information that I needed and told me that any time I need him, give him a call, and he would answer back right away. Everything from start to finish took a little over two weeks.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

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    Sales & MarketingPunctuality & Speed

    Reviewed Dec. 20, 2020

    ClearPath invited me to do a refinance and it just took off from there. They beat out two other companies that were trying to get me to do a refinance. ClearPath arrived on the scene at the right time for me to do the refi and by the time the second company checked with me, it was too late and everything had taken off a few days into the refi situation. It was great working with ClearPath. They have a loyalty program for certain borrowers that have been with them for a while and I feel a little special to be on it.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

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    Customer ServiceCoveragePriceLoan Process

    Reviewed Dec. 19, 2020

    I was with my current loan source. I compared the information they sent me and some competitors of ClearPath with what I currently had, which was a 2.75 loan. And my current lender said that because I'm a veteran, I had to go at least half a point, which would have been 2.25. But that was impossible. They did not offer anything that low at all. And my first experience with ClearPath was when I called them up, and I said, “Is this for real? Are there points and so forth?” I found out that they were complying with my military VA requirements at a half point and were not charging me any points for loan origination fees. I'm on a fixed income. And at the same time, I said, “Well, I might as well look at my insurance.” So, I reduced my insurance costs by 60 bucks a month too.

    No loan application is fun, but it was one of the easier ones. I wasn't required to do a lot of things other than answer some questions and spend some phone time. It was very short and sweet. Also, I didn't have to shell out a lot of money. What money that I did put out was absorbed in the new loan. One of the things that may need clarification on is they secure the loan, and then they sell it off to somebody who manages it. That was the same way with my previous loan. It seems like that's the trend now. I much prefer to continue dealing with the same people that I established the loan with. Other than that, ClearPath is a fine organization. I would tell other veterans, if they asked me about it, to try them.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Dec. 18, 2020

    ClearPath's application process was simple but I had trouble keeping in touch. You could get their number or email the rep, but no fast responses. We were in the dark a lot. There were two other sections of the process where we had difficulty so I called the rep once and told them they better get in touch with me or I would throw the wrench right into it. I got a response shortly thereafter. But one lady was very good at keeping in touch. I understand that there are all kinds of things going on and I have been around a while so I have seen lots of different things. I thought I was getting a great deal because I only paid $34,000 for the house and my interest rate was 7.25. We succeeded to get through it all. It was an amazingly low rate.

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    Response from ClearPath Lending

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    PricePunctuality & SpeedLoan ProcessRates

    Reviewed Dec. 17, 2020

    I refinanced a veteran's loan. I knew the interest rates are going down, and ClearPath was the first one that I saw I had got. It looked pretty good so I jumped on it. It was easy but there was a lot of paperwork. If I waited a little longer, I could've got it cheaper than that. But other than that, everything went as they said. I got good service from ClearPath but do your homework.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceSales & MarketingStaffRates

    Reviewed Dec. 16, 2020

    The thing that I received in the mail from ClearPath was offering better rates. When I called to inquire about it to double check the information that they advertised, what was shared with me was way better than what I heard from the other companies that I've talked to. We did an IRRRL and the process was amazing. I called and it was very cut and dry. The rep answered all of my questions. Sometimes I had a lot of questions because I don’t understand everything the first time. I need things to be explained in another way for me to understand it. He was very accommodating and patient with me. Also, he was always very pleasant. And there were no surprises. We closed within under a month.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

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    Loan Process

    Reviewed Dec. 15, 2020

    I signed up for a VA loan with ClearPath and the application process was okay. They went through it for me. There was a lot of signing but it wasn't difficult. Everything’s been good. I’d recommend ClearPath.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Dec. 14, 2020

    I did a loan once with ClearPath then I did a VA refinance. Everything went through the person who was doing my refinance and this was done on the phone. The rep was professional and she answered the questions I asked. For this second loan, I had to wait because you had to wait for six months in order to refinance. Overall, everything went well. I will recommend friends and family members if they're looking to refinance to go with ClearPath because I had no problems. They did the job.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

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    Punctuality & SpeedStaffRates

    Reviewed Dec. 9, 2020

    The application process took some time. But they made it as easy as possible for me. The fellow who worked with me did a real nice job. He told me I could come back in three months and see what the rate was. He said once I get three months, then I could come back. If it is lower, they will relower it. So we’re waiting on that. But their people were excellent. I have a son that was in the Navy and he also got it. I told him they treated me very well.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

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    Customer ServicePriceStaffLoan Process

    Reviewed Dec. 6, 2020

    Every day when I open my mailbox, there's so much crap from people that wanna lend me money and refi my house. So, I just chose one of them. That was ClearPath. I've already refi with them and they're still sending me stuff. I've asked them four different times to take me off that list. I wish they'd leave me alone. The way they share information pisses me off. I can't even get my mail out of the box. It's not even worth going down to the mailbox because it's all junk. ClearPath's customer service reps are okay. They're helpful. I got a really poor credit score because I made a stupid mistake and signed my name for a loan for my daughter so she could buy a house. Then she defaulted on it. So now, I'm carrying two mortgages. I'm about ready to default on the other house that I signed for. What a mess.

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    Response from ClearPath Lending

    We apologize for any inconvenience that you may have experienced. You have been removed from our mailing list. Please keep in mind it may take up to 4-6 weeks to process. Thank you.

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    Customer ServiceRates

    Reviewed Dec. 5, 2020

    Everything went well but I'm tired of ClearPath sending me stuff. I already refinanced my house but it seems like if I'm not getting a letter in the mail, I'm getting phone calls. It's a constant and has become bothering. I need them to stop doing it because I already complied and got everything done. Dodson, the dude that I dealt with, gave me the information that I needed at the right time. I felt good and very confident about him. I particularly liked him as well as the rates. Everything went okay and everybody they affiliated with during the process were okay too. I recommend ClearPath. They’re good.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future! Please contact information@clearpathlending.com directly to ensure that you are removed from our mailing list. Please keep in mind it may take up to 4-6 weeks to process. Thank you.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 4, 2020

    I refinanced with ClearPath Lending. They kept sending me stuff in the mail, so finally I called them. However, they're still sending me stuff, which is goofy. Other than that, the process was easy, fast and smooth. I didn't have to do much, so it was good. We had to wait a month due to the fact that we recently bought the house, but after that, it was within three months.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

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    Sales & MarketingLoan ProcessRates

    Reviewed Dec. 3, 2020

    I had a loan with ClearPath years ago. They had a loyalty program. I just went back and they gave me the rate at 2.25 right away. The application process was more of a hassle the first time, but this time around, it was very easy. They had all my paperwork and it didn’t take long at all. I worked very nice with the guy too. The biggest problem was COVID. I’m so sick of it. Other than that, I had a very good experience. I like that if I ever decide to sell, I can say the buyer can maintain the same interest rate as what I got.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Staff

    Reviewed Dec. 2, 2020

    I spoke with a few lenders, but ClearPath seemed to be a lot more helpful. I was able to speak with someone every day. They were able to help me through the whole process of my refinance. Everything was done at a good and timely manner. Whenever I had a question that needed to be asked, they answered it right away.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

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    StaffLoan Process

    Reviewed Dec. 1, 2020

    My loan officer was very sweet. It was a simple application process. But I don't like that they sold the mortgage to somebody else already.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    StaffRates

    Reviewed Nov. 30, 2020

    The representative was really good. His name was Michael and he handled everything. He made the process really easy and very seamless. It was effortless. We actually even went back and forth with the mortgage company that we were with to see if they were able to get us a better rate. But ClearPath still beat their rates. At the end of the day, it was a better rate for us.

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    Verified purchase
    StaffLoan Process

    Reviewed Nov. 29, 2020

    I had a great experience with my loan officer when I got a veteran loan. The application process was easy. Everybody was professional and good.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer ServiceContract & TermsStaffLoan Process

    Reviewed Nov. 28, 2020

    I originally had a VA loan at 3-point-something percent and the VA loans went down, so it was significant savings to refinance at this time. My youngest son used ClearPath Lending a number of months ago and he said, “You want me to help you?” I lost my wife in June, and he has been trying to take care of me. He made all of the initial arrangements for me. I also interacted with the reps a couple of times on the phone and through emails and everything was fine.

    This is the fourth house that I have purchased in the last 40 years, so I've gone through this process quite a lot. ClearPath's process was extremely easy. This was very professional and very straightforward. I've been a retired professor and dean since 2003, but for a number of years, the business division was under my control. If I was grading this, I would have graded it an A.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 27, 2020

    I am a veteran through the VA and I had VA funding for a house. Since my husband and I separated, I wanted a place of my own. I bought a house and because of this virus, I wanted to refinance it, so I didn't have to pay an arm and a leg for it anymore. ClearPath Lending did it for me. It helped me a lot. Their process was easier as well. There wasn't a lot of paperwork or anything I had to do because they got everything through my first mortgage company. If I had a question, I didn't care if it was Saturday or Sunday. I called, left a message, and I got a call right back. I wanna thank Bill an awful lot. He helped me, and he was fantastic. He didn’t hee-haw around. He told me everything I wanted to know, and he answered all my questions.

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    Response from ClearPath Lending

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Nov. 26, 2020

    Everyone was lowering their interest rates and then Zach called me 'cause I worked with him. The ClearPath Lending people were all very nice to me and the process wasn't difficult at all. I keep all my paperwork in order and I had it, so I was able to do the application from my front room. I faxed it over, took a picture and off it went. Lowering our interest rate was very helpful to me and my family 'cause it saved us money and that extra money helps.

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    Response from ClearPath Lending

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    Verified purchase
    StaffBillingRates

    Reviewed Nov. 25, 2020

    I refinanced with ClearPath, and then I refinanced again. This is my second time and everything was fine. I got to work with a guy named Ben and then, mostly, I got information from a female assistant. I’ve already sent in the first check payment to Frontier. I’ve only been in this house for three years. I started out with a rate at 3.89, and I currently have 2.25. That's good for me, but every time we refinance, $3,800 goes to the agent's commission.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 24, 2020

    I've been with ClearPath Lending for quite a few years. I did a VA loan through them. The application process was good. The loan officer has been great. He contacted me years ago, and we’ve been close ever since.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Staff

    Reviewed Nov. 21, 2020

    Mr. Jose ** was our representative from ClearPath Lending. He was very informative and communicated in detail every aspect of the refinance process. He made the entire process flawless and it was a pleasure having him as our account representative.

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    ClearPath Lending
    Response from ClearPath Lending

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    Verified purchase
    StaffBilling

    Reviewed Nov. 18, 2020

    It was easy to work ClearPath Lending. I had them before. Their reps were good and the whole lending process was not long at all. It lowered my payments but I would've liked a lot lower payment.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceTechStaffRates

    Reviewed Nov. 15, 2020

    We were looking at three or four companies and ClearPath seemed like it gave the best interest rate. We called them up and their guy was really informative. He went over everything really well. We got started with them and the process took a little bit longer than it should have by a few weeks because of COVID-19. But I understood what was going on so that was fine. There were a few minor glitches everywhere but from beginning to end, everything went well. Everybody was great. The guy that came out to do the signing was really good and was very respectful of the house. He had his mask on. He went over each page. I made a few mistakes but we fixed them and all that good stuff.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffLoan Process

    Reviewed Nov. 14, 2020

    I received a promotional letter in the mail from ClearPath Lending and I ended up with a VA refi. The application process went fairly smooth and quick although it’s still the old style. It’s still on paper, whereas with my previous lender, everything was online and it went a lot smoother. The loan officer from ClearPath was good and we got it turned over to somebody else quickly once I said yes. But I didn’t get personal help throughout and we were getting passed around to different people. In my previous one, we went to the first person that got my application and then one person to walk us through the whole process. With ClearPath, I went through four people before everything was done. So, I didn't care for that part because I didn't know who to call at the time.

    Once the loan was finalized, it became somebody else's loan. ClearPath had nothing to do with it anymore. It went to Freedom Mortgage so I ended up dealing with them. Yesterday, I was dealing with a property tax issue on who was gonna pay for it and how it was paid. I received a notice from the title company saying that they didn't take enough money for my property tax and then Freedom Mortgage said that they already paid it off on the 11th. There was a lot of confusion. If ClearPath would have gone through the whole thing with me and did not sell my loan to somebody else right after closing, it would have been a lot smoother. With my experience with them, I would tell a friend to go somewhere else.

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    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedLoan ProcessRates

    Reviewed Nov. 13, 2020

    The people from ClearPath seemed like they knew what they were doing. They stayed pretty much in communication with me. They called to see how I was doing every now and then when I was financing through them and waiting to get my loan approved. Through ClearPath, I got what I wanted on my interest and it didn’t cost me that much to refinance.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 12, 2020

    My loan officer from ClearPath was Nathan. He was good. Whenever we had a problem, he helped solve it. The application process was okay. It seemed like we signed documents twice, though. I also feel like the timeframe could have been much shorter.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 11, 2020

    ClearPath has been good. I've been helped by them three times over the last seven years. I kept coming back to them for their good help. Their reps have all been very nice and friendly. The most recent one took a couple of weeks because I had to wait. But it was pretty fast. It was a VA loan refinancing and the rate and terms were good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffBillingRates

    Reviewed Nov. 10, 2020

    I wanted to refinance to work my payments down a little bit. I'm a retired veteran, so I don't like things tight, and refinancing took care of things. This was my second refi. To get the interest down is a big thing. Joe was very informative. He took his time and explained things to me better than most people. He gave me his number to call for any problems or questions. I told him I won’t abuse it. He said, “If you call me with a question, it’s not abuse.” It was the right answer. I've always told people the stupid questions are the one not asked.

    ClearPath went out of their way on one of the items. We had a solar put on the roof here. I was never told by the people that installed it that the company put a lien on the house until the work was done. The company forgot to take it off but I never knew it was put on to begin with. When I called them to find out about it, they said they were gonna take it off and that they would call me. Then I got a call from the company and they said it was my responsibility. One of the reps from ClearPath went out of her way and talked to one of the attorneys in their group and they gave her an idea what to do. Then she got it done in a day.

    They made it easy for me to set up my automatic payments. The only thing I'm waiting for now is my complete signed copy of the contract. It’s been a while since I signed up, but when I last talked to Joe, he said they put a wrong number on one of the VA papers. I redid that and sent it back to him. He told me he will send me a copy. Overall, it was simple. It took a little while, but I understood that part, especially since it was a refi. Everything went pretty good.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed Nov. 9, 2020

    I was interested in the interest rate for the veterans, that's why I went with ClearPath. At the time, they were the ones offering 2.25. Everything was wonderful and smooth. They consulted me and told me how the process goes. The loan officer was pleasant and mannerable. If I had any questions, he took the time to answer them. His assistant was very nice and informative as well. If they couldn't answer at the moment, they would return the call. They’re excellent and they're somebody I can depend on and get the job done. Everything they said happened and I enjoyed it. It was a great experience.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 8, 2020

    The application process at ClearPath was great. Cecilia was dead-on. I've never owned a house, let alone refinance. So when I got this house, I want to refinance. She talked me through the process, like giving candy to a baby. She made it crystal clear. I understood everything. She was so professional and so forthcoming with any information. I'm very pleased with that. But when I purchased my house, it was not as smooth as the way Cecilia made it. Every time I had a question, I would call her and she would say, "We've got this, just sit back, we'll talk to the other bank. We'll make it work." By the time everything was done, I kept calling her saying, "Is that it? Do I need to do anything else?" She was like, "Nope. We're good." It was a really good experience.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceLoan ProcessRates

    Reviewed Nov. 7, 2020

    We were buying a house and we had a VA loan with ClearPath. The rates that we got were good. There was good communication between the lender and what was expected and needed. They facilitated and made everything easy. They met my expectations.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase

    Reviewed Nov. 6, 2020

    The process of ClearPath was easy and it wasn't very long. Now, the monthlies are a little bit less. It's good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffCommunication

    Reviewed Nov. 5, 2020

    It was great working with ClearPath. The application was a really simple process. I gave the information online and the next thing I knew, I got a call. The rep was very courteous. She was very informative and kept me in the loop. Everything went just as they had promised. There were no surprises.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceCoverageStaffLoan Process

    Reviewed Nov. 4, 2020

    The refinancing process with ClearPath was all right but there should be less signing. But that's the VA and there's nothing I can do about that. The loan officer is cool and I like him. He called me back and asked me if I was ready. The process took about three months and everything went well. The refinance is very timely because of this COVID. I was able to replace a washer dryer, and I had to buy a new fridge and some various other things that I needed.

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    Verified purchase
    Punctuality & SpeedRates

    Reviewed Nov. 3, 2020

    ClearPath has been able to save me a lot of money. I worked with Victor all the time to refinance and he was able to give me a good rate. He has always been good. The application process was easy and quick. It took a few days and the rest was just waiting time for things to go through.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 2, 2020

    When I talked to the ClearPath rep on the phone, I was pretty much sold at that point. I went with the VA rate reduction. It was the most efficient thing I had ever done in any transaction I had in real estate. It was really fast and concise. I was speaking with the loan officer on weekends and she was always working. I'd tell my friend and family to call ClearPath immediately.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRatesTimeliness

    Reviewed Nov. 1, 2020

    The rates are low so I decided to do a refinancing. I chose ClearPath because of the great reviews they had online. Victor was excellent. I sent documents that he needed and he sent me what I needed to sign. He had everything he needed and we had everything done within days. He told me when we would have the new mortgage and everything went wonderfully. It was a nice, quick and easy transition for us. It took about a month and a half to refinance our loan and everything went well.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceSales & MarketingStaffLoan Process

    Reviewed Oct. 31, 2020

    ClearPath Lending gave me a veteran discount. I went with the loan program with the veteran plan. Their application process was easy. My wife and I don’t have email account, no Facebook, but it worked out fine. I could use my daughter’s. Everything was two thumbs up. The service rep was nice. She was good. Working with ClearPath helped me out a lot.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Customer ServiceStaffTransparency

    Reviewed Oct. 30, 2020

    Refinancing my VA mortgage using the IRRL program through ClearPath Lending was the most efficient and painless mortgage experience I have ever had. After providing the four or five required documents to Lily we just sat back and watched their process work. We received a call each Monday and Friday to provide an update on where in the process we currently were, what the plan was for the coming week or what was accomplished for that week. Each member that I spoke with (approximately three total) were INCREDIBLY responsive and knowledgeable regarding the process. If I emailed or called I would have a response or call back (if needed) within 24hrs. Can't say enough good things about how they handled the paperwork and provided a personal touch. Would NOT hesitate in referring anyone to them or using them again. I hope I never have to refinance again but if I do... this is the place.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Staff

    Reviewed Oct. 30, 2020

    I’m completely happy with ClearPath's application process. It was easy. The representative, Michael, was on the ball all the time. The overall process was almost painless. There was very little for me to do. He did all the legwork.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Customer ServiceLoan ProcessRatesHonesty & TransparencySales Tactics

    Reviewed Oct. 29, 2020

    I've refinanced several times over the years and I've never had an experience this horrible. Ron ** is the guy I worked with and he uses aggressive tactics, he is rude, and then lied about what rates he could provide me. When contacting this lender, I simply wanted to hear what my best rate options were for 2 properties and he somehow convinced me that I needed to have my credit pulled before he could provide me rates even though I knew my credit score.

    Ron also told me he can only give me rates based on what I expected, he then proceeded to pull my credit and write up a loan without even discussing the options, and then when I asked what my options were after, he got very rude with me. Then for my 2nd property, he says he can't give me a rate that will make me happy even though previously he mentioned he can meet my expectations and probably do better. I will not be using this lender and I'm not too happy they pulled my credit without discussing any rate options with point buydowns etc.

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    Response from ClearPath Lending

    This issue has been resolved with the borrower directly. Thank you.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Oct. 29, 2020

    Working with ClearPath has been good. They got me what I needed. It was my third IRRRL with them. The experience was good. My loan officer was great. If I ever need another loan, I'll call him.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Oct. 23, 2020

    I had a good experience with ClearPath. They told me that they would loan me the money. I tried the LendingTree before, and they said that I wasn't eligible. I went to talk to the guy from ClearPath and he called me back and said, "Yeah. We got you a loan." The application process was quick and easy. The loan officer was nice and polite.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 22, 2020

    First time using this company and can’t say enough about the great service we had. Great work. Very friendly customer service and was always on the ball about information needed and prompt service. I would recommend them for buying a house.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Customer ServicePunctuality & SpeedLoan ProcessTransparency

    Reviewed Oct. 12, 2020

    Very straightforward and quick and easy, Lily ** kept me informed of everything and the entire process was seamless. I received calls every Monday and Friday with updates on the progress on my loan and they were very quick to respond to any questions I have. This was the easiest refinance I've ever done.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 12, 2020

    ClearPath Lending was pretty good. I used them before, then I got a little thing in the mail a while back for the first time I used them. So, I gave them a call and I talked to a guy named Kevin. He did me well and we had no problem. But the last two times that we dealt with them, they had a tendency to bring up a hurricane. The first time I was supposed to sign, a hurricane came. So I had to wait until they figured that it was okay. Then the second time, a hurricane came again when I was supposed to sign. But other than that, I liked our transaction with them.

    The first time I applied, I always had to send in a bunch of stuff. But the second time, the only thing I had to bring in was the verification of income and it was no big deal. It went by quickly and took a little over 30 days which is not too bad. Also, Kevin was really courteous and he told me exactly what was going on. I was given the first estimation sheet after I gave them all the information and they sent me back a summation. He explained to me what it went through and that guy was right on it.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Oct. 11, 2020

    With ClearPath, I liked the improved interest rate. Their process was very good and everything went very well. I spoke to their rep on the phone several times, and he was very good and answered any questions I had. He was always responsive. If I needed to get ahold of him, he was easy to get hold of.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Oct. 10, 2020

    They sent me something in the mail about the VA IRRRL rate reduction. I've worked with them in the past but the process was pretty good this time. I was dealing with someone different than I had in the past. They let me go a little bit long on the tail-end, not letting me know they kinda changed dates a few times on when it was gonna be done. But it caused me getting late fees, which they did say they were gonna reimburse, but they hadn’t. The rep I dealt with was very responsive. It didn’t seem to matter if it was after hours or not.

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    Response from ClearPath Lending

    This issue has been resolved with the borrower directly. Thank you.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Oct. 9, 2020

    ClearPath's application for a VA loan went fine. There was a lot of paperwork, which is standard when you're doing a refinance, and it seemed to take a long time for a while there. But other than that, it was very enjoyable and very easy to do. The reason it took a long time is because we changed the closing date ourselves. They had a date and we needed to extend it. Overall, they've got excellent customer service and professional employees.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Billing

    Reviewed Oct. 8, 2020

    The VA sent ClearPath to me. They said they wanted to lower my house payment. Everything has been great and in order. The process went smooth as silk. It was direct and went as well as I expected because I did a lot of it online and then I had some papers that I had to sign out. They had to be notarized and everything once the lawyer got here. He was a nice person. It was a great experience, and me lowering my house payment made me feel even better.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    TechStaffLoan ProcessRates

    Reviewed Oct. 7, 2020

    I was impressed with the lower interest rate. And then, I hardly did anything with the application. ClearPath pretty much did it all. It was fantastic. However, by the time the lady came out and we signed all the papers, ClearPath already sold the loan so I didn't have much of anything with them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 6, 2020

    My experience with them was very good. It was easy. They were very professional and easy to deal with. They worked with me well. It really, really surprised me how quick the process was.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Sales & MarketingStaffBillingLoan ProcessRates

    Reviewed Oct. 5, 2020

    ClearPath talked me through the process and they said that I was eligible for a veteran's discount ‘cause I had paid six months without missing a payment. I was able to get the rate down from 3.25 to 2.25 so I went with the program. The loan officer did everything. He asked me for information and I gave him the information he wanted. We went through the process and they sent the paperwork to the computer, and we printed it out. I answered the questions with the computer and they sent somebody over here with papers for me to sign. It went pretty smoothly and then I got my escrow rebate from the previous company. All I’m gonna do is send them my payment on the 1st of November with my new reduction on the payments, so I'm happy. It was a pretty easy process and I would do it again. I was satisfied.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase

    Reviewed Oct. 4, 2020

    The application process was rough for my age. But my experience with them was good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Refunds & PayoutsStaffLoan Process

    Reviewed Oct. 3, 2020

    The application process for the 30-year fixed VA loan was easy. It took about 40 days and it was really good. The loan officer was smart and I already gave him two referrals. But he owes me a Visa gift card. I haven’t got it.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 2, 2020

    I worked with Lily ** and her team, They were great and very informative. If it wasn't Lily calling me someone on her team was and never left me in the dark. If I had a question I could call, email or text and she was quick to respond. I want to thank you and your team for making this as painless as possible. Only one little hiccup, but we got over it with no issues. Once again thank you guys.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Sales & MarketingRefunds & PayoutsLoan Process

    Reviewed Oct. 2, 2020

    I was very pleased with both the sales guy and the person who processed the loan. He did a good job, kept me informed, and everything went very smoothly. I was very satisfied. I've gotten my escrow money back. I was very impressed with it.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Oct. 1, 2020

    I got a letter in the mail about refinancing with my VA loan and I ended up calling the number. The representative was flexible. He got back when he said he would call me back. He made it pretty easy, and with me traveling with the military, if I couldn’t do it, we set it up. Everything went smoothly and exactly how ClearPath said it would be.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    StaffLoan ProcessRatesTransparency

    Reviewed Sept. 30, 2020

    Clearpath helped us refinance our home at a much lower rate and kept us updated through the whole loan process. Very professional and easy to deal with. I would not hesitate to do future business with Clear Path Lending as well as recommend them to friends and family.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRatesTransparency

    Reviewed Sept. 30, 2020

    The lending process was very smooth and fast. Everything was easy in submitting my paperwork. I had someone that would text me and email me, and give me updates. The loan officer was really good. The rates and terms that I got were excellent. I would recommend ClearPath to anybody.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Customer ServicePunctuality & SpeedStaffTransparencyCommunication

    Reviewed Sept. 29, 2020

    The process was quick and on time with follow up calls. They try very hard to provide you a date for follow up calls and they never dropped the ball not even once. Kept me updated every week throughout the process. Their representatives are professionals to the letter! They are a company of their words. If they say they are going to do something best believe they are on it!!!!

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Sept. 29, 2020

    I have refinanced twice with ClearPath and Jose **. I had perfect service both times. The process was fast and easy. Jose followed up with me when he said he would and delivered an outstanding interest rate on my home.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer ServiceTechStaffLoan ProcessRatesTimeliness

    Reviewed Sept. 29, 2020

    I knew the interest rates had lowered. The application process was super easy and the loan officer, Andrew, was awesome. ClearPath just sets up the loan and then hands it off to another vendor but the level of service was outstanding. Extremely customer-centric and extremely professional. Day or night, Andrew called me in what I assumed would be his off-hours. I had just either left him a voicemail or left him an email, expecting him to get back to me the next day. But he called me back right away. Very responsive.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceLoan Process

    Reviewed Sept. 28, 2020

    I used ClearPath before and I liked the way they did business. I went with them again for a VA loan and worked with Michael. He called me when I needed to do something and told me how to do things.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    StaffRates

    Reviewed Sept. 27, 2020

    The ClearPath rep I worked with was cool and I loved him. We had a few things in common. He told me that he was gonna give me the best deal and I got a 2.25% interest rate. Things have gone perfectly so far with ClearPath.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Staff

    Reviewed Sept. 26, 2020

    When I applied with ClearPath, there was a lot of unnecessary paperwork. Still, I was comfortable going through their process and they were so nice to deal with. The rep I got to work with was great.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Sept. 25, 2020

    I got a VA loan from ClearPath and their process was very easy. The people I dealt with were patient and understanding. I went through a 60 day process and they worked with me through text, by phone and in conversations. I'm reserved when I do things over text 'cause I'm old school but applying with ClearPath was a lot easier than I thought it would be.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Sept. 24, 2020

    I've been getting all these things in the mail about dropping the interest rates, so I thought I’d try ClearPath Lending. I went with a 30-year fixed program. I was well satisfied. They did a good job. The loan officer was very prompt too.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Punctuality & SpeedStaffRates

    Reviewed Sept. 23, 2020

    The process was very fast and thorough with Jose **. My previous mortgage company did not offer me a better rate than Clear Path but later wanted to offer the rate after they found out what I was receiving from Clear Path. I would recommend Clear Path to anyone!

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Sept. 23, 2020

    The gentleman who called me was a very knowledgeable kid. He sounded like a young man. He asked me for a few documents and I sent him those. From there on, he was calling me every day, letting me know what was going on, and if he needed anything else. It was just that the process took a month and a half. ClearPath could've let us know that if we have our house deed made again within a certain amount of time, they would give our money back. I told them this but nobody ever answered me, except Jose. They sent me back 200 and something dollars.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Sept. 22, 2020

    I was trying to lower my rate. ClearPath Lending was nice and very informative. I got a VA loan program from them. The application process was pretty simple. They sent me stuff. We did a lot of it online. Sometimes they called. I had a problem, we did it over the phone, and we figured it out. Everything went smoothly for the most part. It was fast, efficient, and communication was good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2020

    Frank ** and his team were very knowledgeable and easy to work with throughout the entire process. The process went fairly quickly as well as smooth. I would definitely recommend them to someone else! Thanks Clearpath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    StaffLoan ProcessRatesTransparency

    Reviewed Sept. 15, 2020

    Lily ** from Clear path Lending and her team was very professional in getting the job on my home loan done on my behalf. I give them a 10 rating. I was given an update every two days on how the loan was progressing the whole time. I was not left the dark about the loan. So I want to THANK THE WHOLE TEAM.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed Sept. 9, 2020

    I got a letter from ClearPath Lending in the mail. At the time, I was paying a higher interest rate. I went with them, and the loan officer I worked with was good. He took my calls when I called and was available most of the time. I got a good rate from them 'cause I'm in a VA.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Customer Service

    Reviewed Aug. 31, 2020

    During Covid 19 they made it real easy to process all the paperwork and communications via phone, text and email was relatively simple. Having a scanner made it that much more simpler not having to go out and find a scanner or fax machine.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Staff

    Reviewed Aug. 28, 2020

    The staff kept us totally informed from beginning to the very end of signing. They made us feel special as customers. The service was excellent to do business with. This was our second time doing business with ClearPath Lending. They kept every one of their promises on time.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Customer ServiceContract & TermsPriceLoan ProcessRatesTransparencyCommunicationTimeliness

    Reviewed Aug. 4, 2020

    I receive many unsolicited contacts regarding home refinancing, but something seemed different about ClearPath from the beginning. No wild claims. No complicated procedures. Just a straight forward assessment of the situation with a reasonable explanation of what they could do. I decided to call, and spoke with Monica **. She told me what information she required, and by the end of our first contact, she told me what was possible with rates and closing, as well as what it would take to complete the process.

    Within days, we had signed initial agreements on the refinancing, and the loan closed at the original quoted term of 2.25% fixed for 30 years within a month. Monica went above and beyond to ensure I was kept informed of every movement in the process, sometimes calling and emailing several times per day. Even after the loan was turned over to processors, she continued to contact me to keep me informed and answer any and all questions. The process was quicker than expected based on previous refinancing experiences, and about as pain free as could ever be expected. I applaud the way this company does business and would absolutely recommend them to anyone that is qualified to take advantage of the opportunity to use an IRRRL.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    StaffLoan ProcessRates

    Reviewed July 24, 2020

    Frank ** was my loan officer, and he was professional in all of our contacts. He delivered on everything he promised, including the great 2.25% rate. The re-fi did not take as long as I expected, based on previous re-fi's. I'll give him my highest recommendation.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceTransparency

    Reviewed July 24, 2020

    I gave ClearPath Lending a call, and they answered all my questions so I stayed on that path. I really liked that they kept me informed the entire time. This isn't a short process. It takes a little while and oftentimes when you're dealing with companies, as a consumer, you feel like you're left in the dark. They called me weekly to give me an update on what was going on. I really appreciated that.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 23, 2020

    ClearPath was who we were working with before. I had a good experience with the rep and her communication was good too.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Customer ServiceStaffLoan Process

    Reviewed July 7, 2020

    They were very knowledgeable, helpful and professional. Their communication was great throughout the mortgage loan process. They kept me informed every step of the way. It was a pleasure working with Lilly and her group of good folks!

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 2, 2020

    I needed to borrow money to have my teeth done. The lending process at ClearPath was quite amazing. Their customer service reps were fast and efficient.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Customer ServiceSales & MarketingPunctuality & SpeedStaffLoan ProcessRates

    Reviewed June 29, 2020

    This is a review for ClearPath Lending after a refinance loan for my 30-year VA loan. I’m skeptical of solicitations I get in my mail daily. I literally received 4-5 daily and they go right to the round filing bin (aka trash can) because they are all the same, overpromising and underdelivering. In the past, I have called the numbers only to be passed around like hot potato from one person to the next only to realize I was on the phone for almost an hour with nothing being accomplished. Another 30 minutes and all I have completed was them gathering all my personal information before we even talk about loan options or their "promised" interest rate advertised in the mailing. This leaves one frustrated and frankly this is why very few cringe at making the call on solicitations. If you think the mailings are annoying, the phone calls go to a whole new level.

    However, this is how one day I had saved a mailing and glad I did. It was sitting on my counter for weeks and I was on the fence of calling. I dreaded the phone call but when I finally made the decision to make the call, I was pleasantly surprised and immensely satisfied with eh experience from ClearPath Lending. My representative I spoke to was Lily and she was quick(time is valuable); the information was relevant to my needs and she didn't waste a lot of time selling me anything.

    I made all the decisions and she pointed me in the right path of what was best for my needs. Never once, offered anything above and beyond what ClearPath Lending could deliver and that was refreshing. Effective and efficient transaction is what anyone desires when conducting a refinance. I’m here to say ClearPath Lending was so impressive from start to finish, they left a First-Class impression on me, and certainly would refer them to anyone of my family members or friends in the future.

    Warm regards,

    Phil

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase

    Reviewed June 27, 2020

    I was in the marine corps and we went through the military, and they got us on to them. We had a guy named Viet in the beginning of all this, and he was quite instrumental. We, however, didn’t just get eye-to-eye on taking the money out of my account. My wife and I mailed in the form to take it out of my account. We thought it was automatically gonna be done, but it turned out to be my fault for not paying attention to it. But as far as the flip after, they have been great to us. If I was gonna recommend people, I would recommend them to a good company, and that apparently is ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    CoverageStaffRates

    Reviewed June 20, 2020

    Everything went great with ClearPath. The application and underwriting was awesome. It was done in no time at all. All together, everything was done in three weeks. They kept us in contact of everything of that time when we were signing, and the lady came for us to sign the papers. Chris, the rep we dealt with, was great too, and I am satisfied with the terms and rates. They were very easy to get ahold of. He also kept us in the loop when the rates changed before the signing, which we got a lower rate than what we initially started with. We save almost $3,000 a year.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsBillingRates

    Reviewed June 16, 2020

    I got a mailer from ClearPath offering the percentage of 3.25. It was basically a good rate, so I just called them and from there, it was pretty simple. I've done 10 refinances in my lifetime and this was the easiest one I've ever done. Usually, when you're doing a refinance, you call and you get a different person every time. But the one thing that was impressive to me was the fact that from the first moment I contacted them to do it until the last moment, I dealt with one person, Charles. It was such a shock to have such a pleasant one-on-one type experience.

    The only thing that I would have liked to have seen might have been a little bit better was the fact of at the closing time. It was stretched out past my having to make a payment. The finance company I was with was gonna charge me a late payment or put it on my record if it didn't close. I got my money back but I went ahead and made that payment rather than see a late charge show up in my credit anywhere. But overall, ClearPath was probably the most pleasant experience I've had in refinancing.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaffLoan Process

    Reviewed June 14, 2020

    ClearPath found me. I put something on the internet wherein people will say, “We’ll go through it and give you a quote right away.” The first thing it did was people started calling me. ClearPath's rep was the second one who did. He gave me a lot of information really quick. The process was really easy as far as the paperwork, but I waited for three months for closing ‘cause it was VA loan.

    I worked with some pretty good people. They called me all the time, informed me what was going on or emailed me. If I had a question, I email back and then I got results right away. I got a good loan, too. I had to pay $6,000 and I know I have to pay my taxes, insurance, and escrow. But it was other miscellaneous stuff and the rep assured me there wouldn’t be any out-of-pocket expenses.

    They also wanted to appraise the place but they sent some idiot in here from 60 miles away. He appraised the place much lower, $278,000. I said, “I knew that isn't right.” So I hired my own appraiser to come out and it was $380,000. I don’t know why ClearPath won’t let me use the appraiser that knows what the lands around here is worth. My place has 10.5 hectares and the pond, woods and the stream. They put my place as two-hectare double wide. I don’t understand why. My place is worth $100,000 more than what he said. And I know it was worth over $300,000 some because a place down the road sold for $290,000 and it was an hectare lot and a three-bedroom double-wide unit. But that wasn't ClearPath's fault. We got the job done.

    My old mortgage company got a hold of me when ClearPath and I were in the process of closing. It’s basically already been set and closed, and ClearPath was supposed to give money. I got in at 2.75 and my old company came up with 2.50, out-of-pocket closing. I told them, “You waited way too long. I’ve already got a done deal.” That was kinda funny.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    StaffLoan ProcessTransparencyCommunication

    Reviewed June 13, 2020

    ClearPath Lending offered to take care of the VA loan and told me everything about it. I was happy with what they said, which was why I went with them. The process was pretty simple and the rep kept in contact with me. He kept me updated on everything pretty well.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

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    ClearPath Lending Company Information

    Social media:
    Company Name:
    ClearPath Lending NMLS # 936436
    Company Type:
    Public
    Address:
    15615 Alton Parkway Suite 300
    City:
    Irvine
    State/Province:
    CA
    Postal Code:
    92618
    Country:
    United States
    Fax:
    (855) 866-7284
    Website:
    clearpathlending.com