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2x Buyer's Choice Award Winner

ClearPath Lending Reviews

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Edited by: Jana Lynch

About ClearPath Lending

ClearPath Lending (NMLS #936436) is a lender offering home purchase and refinance loans. You can use the portal on its website to upload documents, see your loan info and monitor your application.

In 2020, the Consumer Financial Protection Bureau penalized ClearPath Lending for inadequate disclosures and misleading and deceptive statements in its ads for VA loans. The company was ordered to pay a civil penalty.

Visit www.clearpathlending.com
Pros
  • Specializes in refinancing VA loans
  • Loan application tracking
  • Loyalty program
Cons
  • Application process isn't entirely online
  • Not available in all states

ClearPath Lending Reviews

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    Page 6 Reviews 525 - 675
    Verified purchase
    StaffLoan ProcessRates

    Reviewed Dec. 22, 2021

    The rep was very professional, nice and did a great job. The rates were the best I got, and the loan processing and closing was very good. It was the smoothest one I ever did, and it was the shortest amount of time. I would definitely tell my friends about ClearPath if they ask me.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 21, 2021

    The rep I worked with was very polite and was very quick doing everything. I've been through ClearPath's refinance a few times before and it was very satisfactory and everything went smooth. The communication by phone call and email was great too. Overall, ClearPath came through on everything, and everybody that was involved contacted me. It was an enjoyable experience. It wasn't a struggle and a battle like some of the refinance companies.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 16, 2021

    I've been shopping around and I didn't like any of the other companies that I was dealing with. The rep from ClearPath called me and it was the best deal I've had. I didn't want my payments to be high. It was lower like I wanted. I appreciate everything he did for me. It's just that I haven't gotten a letter or the bill to make my first payment in January yet. But I'm happy and pleased with how ClearPath helped me.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 13, 2021

    Communication was great, and the people were wonderful to work with. They called at least every other day and kept us updated, and they even sent someone to our house for the signing. We never had to leave the house.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Customer ServiceBilling

    Reviewed Dec. 10, 2021

    ClearPath's application process is a lot simpler than some of the others. I was familiar with the paperwork. If we could get the lawyers out of the business, it would be okay. But ClearPath doesn't do that. Their customer service gave me everything I needed to know, except for a statement for the first month's payment. I get a little nervous when it gets past the 15th of the month. I wish they could get somebody to get me the statement here before it is due so that I could get the payment in the mail.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRatesTransparency

    Reviewed Dec. 9, 2021

    It's good that the process was as fast as my loan officer said it was gonna be. So, I'm well pleased about it. My loan officer was very helpful and he always contacted me. In every process, he updated me to where my paper was or if anything else was needed to be done. He was always informative in everything. I liked what ClearPath said the rate was gonna be and what I was expecting. I'm satisfied.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Customer ServiceStaff

    Reviewed Dec. 8, 2021

    After contacting several refinance companies I went with ClearPath Lending. Their agent, Jose **, has a none presure approach. He is knowledgeable and suggests several ways that you can proceed that work with your needs. Once you decide what to do, he stays with it till you finish. Even follows up after closing.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    StaffBillingRates

    Reviewed Dec. 8, 2021

    Working with ClearPath was very smooth and they're very helpful. I worked with Chris. I would definitely recommend him in the future. Overall, doing the refinance with Clearpath seemed like a better opportunity to lower my interest rate and my payment at the same time.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you reviewing ClearPath Lending! Welcome to the ClearPath Lending!

    Verified purchase
    Refunds & PayoutsStaffLoan ProcessRates

    Reviewed Dec. 7, 2021

    ClearPath Lending gave me the best rate they could this time around because this is my second time refinancing with them. Their rep had answered all my questions and he was very helpful. He told me I'd save some money and he explained how I'd save some money because the loan would have been a lot higher if it would have been a quarter percentage point higher. He broke it down to me and I made an educated decision of it. After this, I can pay my house off hopefully within the next few years.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of Service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    StaffRates

    Reviewed Dec. 6, 2021

    ClearPath was outstanding. They've been sending me flyers, and they gave me the best interest rate. I enjoyed working with them. I'm free now. I have nothing to worry about.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you reviewing ClearPath Lending! Welcome to the ClearPath Lending!

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Dec. 5, 2021

    ClearPath's rep has good communication and he got me through every step and told me what to do. I really enjoyed talking to him and he did a lot of following-up. He was good. Due to the fact that I had a VA loan and it was streamlined, I didn't have to go through a lot of paperwork. I just made sure I kept up with my payment for the last six months on everything. I liked that I didn't have to go through any paperwork, I didn't need any appraiser and the process was real easy and simple.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Dec. 4, 2021

    The guy that I talked to was friendly. He helped me through everything and the interest rate looked good. Step-by-step, the rep was there and he let me know what's going on. He would say, "Hey, this is when the guy's gonna be here. This is when we expect them to close. This is when we're gonna close." There was no waiting. He was right on top of things the whole time. Definitely go through ClearPath to do your loan. This is the fourth time that I've refinanced my house. And this was the fastest and easiest way to do it.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Dec. 3, 2021

    I spoke with Queenie, their rep. At the time when I did the refi, my boss was interested in refi-ing but he wanted to cash out and ClearPath wasn't doing it at the time. So, when Queenie called, I said, "I'd love to refi again, but you guys aren't doing cashout and that's what I want to do." She said, "Oh, no, we are now." So, that's why I said, "Great. Let's do it."

    I added some income. Since we previously did a refi, they had all our information. I got everything done and emailed another rep, Kristin, a few times. Everything went great.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of Service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    StaffRates

    Reviewed Dec. 2, 2021

    Ben, the rep I dealt with, was very clear and made it easy for us. The process took two weeks from beginning to end. It was a good experience with ClearPath but they should lower their interest.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 1, 2021

    I was happy with what ClearPath offered and once I contacted their rep, she was on it. I didn't have to worry about anything. She asked for some information, I gave it to her, and she ran with the rest of it. She made it go through quick. Next thing you know, I'm signing and done.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    TechStaff

    Reviewed Nov. 30, 2021

    I was set up with the reps that came out to the house for the signing and that went very, very well. Everything was clear. I wasn't confused about anything. Everything was precise and they did a very, very exceptional job professionally and I really commend ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed Nov. 29, 2021

    Everything was fine except we don't know where to send the payment. Other than that, the gentleman is great. He made the application process really easy. They bring all the paperwork for the loan. They should put it on a flash drive instead of giving you 10,000 pieces of paper. But getting approved was really fast. It took a couple of days. We were hoping for more with the rate, but I don't think anybody else would get any better.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase

    Reviewed Nov. 28, 2021

    Applying was very easy. Everything seemed to go pretty well and it's done. My wife is satisfied with ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 27, 2021

    The interest rate was better than what we were paying before. Working with the reps was painless and the application was as easy as it can get. My rep was really understanding. had a water pipe burst and had to stop everything and he helped us. He also helped start the loan back up as soon as we had all repairs done, and it was done a week later. ClearPath has done a good job. I would send friends and family there to refinance.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 26, 2021

    This was the easiest application I've ever done. The rep did his job rather quickly. I've never had a loan move so fast in my 76 years. But I still haven't gotten the package I'm supposed to get from them. I have no information on where the mortgage is going to be paid to. Other than that, I wouldn't hesitate to recommend them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase

    Reviewed Nov. 25, 2021

    Everybody I worked with was very communicative and real easy to work with. The whole process from start to finish was not very long. It only took less than a month. Everything was great.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 24, 2021

    They called on a daily basis, keeping me abreast of what was going on. I was really impressed with it. They were so helpful. Nicholas was so informative and hands-on. There was never a doubt as to what was happening.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 19, 2021

    The process with ClearPath took a long time and I spoke with Nathan, the representative who was helping us, but it wasn't his fault. He had great customer service and it was the same with the lending department. It was just we couldn't find an appraiser in the area. I almost gave up twice but we hung in there. We were patient and waited till it finally came through. Normally, it doesn't take that long. ClearPath has been more than helpful. It's just we were getting impatient towards the end because my son’s refinance took three weeks at the most and ours took four months. But overall, we're pleased with the service.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for being patient and working with ClearPath Lending! We are so happy to have worked with you. Welcome to the ClearPath family.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 18, 2021

    I've used ClearPath before, so that was why I used them again. My experience was quick and easy. I engaged them to refinance my house. I contacted them and let them know what I wanted to do. They sent me to the right people to talk to, and then I explained to them what I wanted to do. They explained to me what I needed to do, and I did those things. The loan officer, Ankur, was excellent. He's very friendly. If I had to have him call me at a certain time, he made sure that he was accessible all the time. So, that made it very easy. I just texted him and then he responded in kind in text. He’s free over weekends too. Working with ClearPath saved me money and it was easy to do.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffLoan Process

    Reviewed Nov. 17, 2021

    The guy from ClearPath who helps me does a good job. I’ve used the same guy every time I’ve done a loan. He’s polite, thorough and always gets back to you. Every time that I've done the loan, I've kept his number in my phone and I call him directly. He has been absolutely great in every way. It seems like nowadays, with everything going on, there's not a lot of customer service but he's phenomenal. The gal who collected fees was excellent. I've done three loans within three years with ClearPath and they expedite it. They paid for my appraisal and I was able to get my PMI off this time so, that was good. It saved me a couple of hundred dollars a month.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    BillingLoan ProcessRates

    Reviewed Nov. 16, 2021

    The process through ClearPath was real easy and the new rate and terms of my loan are really low. Also, I didn't have to pay mortgage for a couple of months and then dropped the payment so it was nice.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Staff

    Reviewed Nov. 14, 2021

    It was good working with ClearPath's reps, except I had some problems with my old finance company right in the middle of all this. But ClearPath has done great so far.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Nov. 12, 2021

    Joe was our ClearPath lending officer. He was very knowledgeable. He gave us a better understanding of the loan and he was really kind. The application process was fast. He asked me to send a picture of the letter we got from them through phone. I asked him why and he said that they don't send those letters to everybody, so he needed a copy of it. It was a letter stating that we got this and that through the loan. If I had questions, I just call back and Joe answered. Our first payment is going to be due in December and they said we're going to get a letter and we still haven't gotten a letter. So, I called Joe and he said if I don't get it by the 20th, I should give him a call, and he'll see into it. So, that was good to know. Overall, ClearPath gave us a better rate. I am gonna save $100 a month at most. If people will ask me, I would tell them to give ClearPath a call.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase

    Reviewed Nov. 11, 2021

    I was really happy with ClearPath. I refinanced and they did a super job. They got me down to 1.75.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Nov. 10, 2021

    The rep was very courteous, patient, and honest. He answered all the questions that I was curious about as well as explained everything to me. I appreciated that. The process took 30 minutes and it was easy. ClearPath Lending was great, and I was very comfortable with them. They came here and I talked with them and I like everything about them, including how they were very professional. They explained things to me very clearly and went over and over. I asked the same questions six times and they still wouldn't get mad about it. I give them A+. It's a good program that they have and I would tell anybody this is the program to go with.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer Service

    Reviewed Nov. 9, 2021

    We started with ClearPath in September and we closed around the middle of October. I was satisfied with their customer service throughout the process.

    Thanks for your vote!
    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Staff

    Reviewed Nov. 8, 2021

    We refinanced, and the rep was extremely helpful. The process only took a couple of weeks.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 7, 2021

    ClearPath Lending is a great organization that made it easy to work through things. They were very responsive, and that was the biggest important thing that I appreciated. When I called, they answered. There was a person. Also, it only took a month and a half total to get my VA type of application approved and it was smooth.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Staff

    Reviewed Nov. 6, 2021

    ClearPath made refinancing very simple, and the rep was very helpful as well. I'm very satisfied with my experience and I don't plan to switch anytime soon. That's how good the deal I got is. If anything, I recommend for other people to do it.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 5, 2021

    Our loan experience with ClearPath Lending was very good. It was probably the quickest and easiest we've done. During the application process, I didn't have to do anything else besides the simple things. I didn't get asked millions of times for documents. Our loan officer was good, very communicative, and he answered all my questions pretty promptly. His name was Mark and he was very easygoing and he listened. I would tell others to go with ClearPath. They get the job done.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed Nov. 4, 2021

    ClearPath's reps were pretty upfront and straightforward about the process. The only issue I had is that when we started the process, they said the closing date would be early September but it did not close until October. They told us to not pay our September house payment so we did not but our lender's collections department called us up and told us to make payment. We got ahold of ClearPath and they told us we better pay that off so we did. Other than that, people were honest and pleasant to talk to. I had no problem.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffLoan ProcessRates

    Reviewed Nov. 3, 2021

    Since it was an IRRR Loan, the process didn't take a lot of paperwork that I had to run around and get. The individual I dealt with said it would take three weeks, and that's approximately what it took. I was satisfied with that. The only issue I have is that ClearPath offers these incredible rates, 1.75, which is what motivated me to refinance, then when you get into the minutiae of this, “The 1.75 is not available to you, sir, because you don't have an 800 credit score.” It’s a shame that they do that upfront. They should explain that to the customer right in the beginning, “If you have an 800 credit score, then we can give you this. We can offer you this type of loan.” They don't do that, and that's a little disingenuous. It’s not just ClearPath though. I would imagine this happens with other companies as well.

    Once people make a call, they don't stop getting phone calls, emails, or junk mail. Rather than put people through all that, ClearPath should be upfront in their advertisement so that people know what they're getting into before they make a call. I was already looking to refi. My interest rate wasn't terrible (it was 5%), but because of the way the rates are now, it was worth the refi even though I didn't get the 1.75. Getting that 1.75 would have really helped out, and I don't know why they couldn't offer that rate with someone who has a credit score like mine. My credit score was 760 at the time and it’s way above the national average.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Punctuality & SpeedResolution

    Reviewed Nov. 2, 2021

    My experience was simple and quick. Everything went smoothly. And any little issues that arrived, ClearPath resolved it quickly. I’d recommend them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    StaffRates

    Reviewed Nov. 1, 2021

    ClearPath was very conscientious. The rep was very communicative and made sure that I was aware of everything that was going on and every step of the process. Working with them was excellent. I did this once before and it was better to work with them than it was the first time I did it. I would highly recommend them. If the savings and interest is mathematically in your favor, do it.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Oct. 31, 2021

    I received something in the mail and with a lower rate. I proceeded with that. And ClearPath was professional, very helpful and friendly. I did the sign in online.

    They made sure that I was informed about everything that was going on. And they would email me and let me know. They would call me also. What they are doing is a great asset to the company. And everything went smooth. Thanks to Joe and Karen for all that they have done to help me through this process.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Oct. 30, 2021

    Steven, the loan officer that I had, was fantastic and would always take my calls. No matter what the time was, he called me back.

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    Verified purchase

    Reviewed Oct. 30, 2021

    ClearPath was the easiest to deal with. All of my stuff is already on file, so the application process is very easy now. They've been top-notch. I had a pleasant experience, and it's more likely I'm going to deal with them again.

    Thanks for your vote!
    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 29, 2021

    I did a refi and it went very quick and no issues. There was good communication.

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    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed Oct. 29, 2021

    ClearPath's rep was very personable and knowledgeable. He answered my questions before I could ask them. He laid it out. That was one of the best representations I've got in my loan experiences. It was so quic and painless. He did his job. He did what he said he would do from the first call to the last one. And he’s a good guy. He deserves a good rating.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Rates

    Reviewed Oct. 28, 2021

    Refinancing my house through ClearPath was a very good experience. All got done within a month and a half and I like the new rates. It saved me some money.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 28, 2021

    The rep was good and quick, and always responsive to my emails and calls.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffLoan Process

    Reviewed Oct. 27, 2021

    I had great access to the person who assisted us with the loan. I even had some questions since we completed the loan and I was able to get responses back right away. My taxes are my biggest worry because in the past, one of my tax quarters got missed. So, I ended up having to double-pay my taxes. We went back and tried to figure it out and never got it figured out. But this time, everything went okay. I'm going to call today and confirm that they were paid because they should have moved over to the new escrow and make sure that I'm not missing anything. ClearPath was very professional, accessible and everything went smoothly.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Oct. 26, 2021

    We refinanced with ClearPath and got a lower rate. The rep did a good job. The application process was quick and easy and we got great terms. We'll continue with them. They've been great.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    StaffRatesCommunication

    Reviewed Oct. 25, 2021

    The application process with ClearPath was very simple or I wouldn't have done it. I had an excellent credit rate going in, so it made it easy. It took two and a half months to get the mortgage and I was very pleased with the rate that I got which was 1.75. By and large, the experience was pleasant. Unlike some of the other companies I dealt with, ClearPath went out of their way to keep me informed and I appreciated that. Even if they weren't making progress, they were telling me. Whatever it was, they had their hands on it and were in control, they knew what they were doing, and they were moving along with a lot of other applications due to the low interest rates. They were handling a lot of business and probably still are but they reached out to me on numerous occasions to tell me where they were and what was gonna happen, which was a very good technique.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Shane increased rating by 4 stars.
    Customer ServiceSales & MarketingLoan Process
    After a positive interaction with ClearPath Lending, Shane increased their star rating on Nov. 4, 2021.

    Updated review: Nov. 4, 2021

    I was able to resolve this issue and we worked to find an amicable solution to my complaint.

    Original Review: Oct. 21, 2021

    I received a letter in the mail for a 1.75% VA home loan refinance from ClearPath Lending on October 20th 2021. I called ClearPath lending the next morning (Today) and asked them about qualifying for the letter I received in the mail and they said...after a lengthy conversation: "that program's quota has been filled up for the month and that I should call them back after Nov 1st as they only allot 300 of these every month." This is a classic bait and switch in which the consumer receives a piece of mail offering a mortgage and terms and then do not make that product available to the consumer.

    This company has violated the law several times in the past with veterans. Those who fight for our freedom are being taken advantage OVER AND OVER AND OVER again with still having the flexibility and freedom to CONTINUE to operate and do business.**. I would love to see this company go out of business as a result of their fraudulent and deceptive mailings and disregard towards US Veterans and the consumer by not offering the advertised product they offer on their letter even though the Veteran calls within 24 hrs. of receiving the letter.

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    ClearPath Lending
    Response from ClearPath Lending

    Please call in to speak with a licensed loan officer, thank you.

    Verified purchase
    Customer ServiceLoan ProcessRatesHonesty & Transparency

    Reviewed Oct. 19, 2021

    ClearPath is a big VA lender and my husband's a veteran. They contacted us during the length of our loan to let us know, “Well, we can do this to lower your interest rate.” There's a Wesley ** that works there and he's been a godsend to us. We did a refi with a cash-out and it took us three months which was not bad with a cash-out involved. Normally, we have refied throughout the six years to lower the interest rate and that has taken a month. The attorneys come to our house and we sign. So it really works with the customers’ benefit. They're great. I can't recommend them highly enough. Don't hesitate and call ClearPath. They're not gonna lie to you or lead you on.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 18, 2021

    Their customer service reps were top-notch. This was the easiest refinance I've ever been through. There was very little that I had to provide with them as far as information. Everything was done online with a very easy-to-use application process. They communicated very well with me throughout. The fine print they had put was true to its word. So as far as the brochure itself, everything was on the up and up.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceTechStaffBillingLoan ProcessTransparency

    Reviewed Oct. 17, 2021

    ClearPath called back where some of the other providers didn't call back with the plan. During the application process, they were precise in answering any questions I or my husband had. Everything flowed easily. The rep we spoke with called us every week to keep us updated and let us know the status of the loan and when everything should go through. If he didn't speak to me, he would send me an email saying what step the application was in. Since working with them, not having a house payment for two months was a major benefit for us.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Rates

    Reviewed Oct. 16, 2021

    They have low interest rates. The application process was seamless. Everything was always handled very well. Any questions we had were always answered upfront.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all of your positive feedback and want to welcome you to the ClearPath family!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Oct. 15, 2021

    I told ClearPath's rep the problems I've been having with other lenders and he took care of everything in one day while it took weeks for the other one to do that. Applying with ClearPath was easy and they were very professional. They called me to let me know what was going on and I wasn't left in the dark. I also got a really good rate and I was really satisfied with them.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate all your positive feedback and want to thank you for being a part of the ClearPath family!

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Oct. 14, 2021

    ClearPath sounded so convincing so I availed of their service. One improvement they can do is to stop making promises. They keep telling me I can stop my payment with my mortgage. They said, "We're going to process it on this time here, so you don't need to pay that mortgage.” Later on, they didn't have the paperwork sent from my previous mortgage lender. They promised me I should get an escrow. But the mortgage company said I won't get an escrow. ClearPath then said, "They said they're gonna take this time here, so you might as well pay that mortgage with them."

    This happened to me twice and I ended up borrowing money from my daughter just to pay my mortgage. Customer service is mediocre and the customer is the one who ends up on the wrong end of the stick. I almost took ClearPath to the Arizona Attorney General, especially the rep Mike. I'm very dissatisfied and I won’t recommend them.

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    ClearPath Lending
    Response from ClearPath Lending

    We have tried to reach you multiple times regarding this issue, but have been unsuccessful. Please call 949-783-3427 directly so speak with a manager. Thank you,

    Verified purchase
    StaffRates

    Reviewed Oct. 13, 2021

    The application process took three days and it was simple. The rep paid attention to everything I told him. From what we were working with, it turned out okay. Working with ClearPath helped me to get where I wanted to be. They are a knowledgeable company and they gave me great rates.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Rates

    Reviewed Oct. 12, 2021

    The process with ClearPath was real easy and smooth. I'm happy with everybody involved. Kept me informed the whole way. The rate and terms save me some bucks every month. That's always good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Oct. 11, 2021

    ClearPath said that there are two different interest rates. Regular credit, for consumers, or home loans. It was a little confusing in the sense that, “Why would you list this for a home loan?” It doesn't make sense. But, the rate still was less than what I was paying. Everybody else was on the same path as they were in the sense of the amount. So, I went ahead and did it. The process was very fast. They made it quite easy, they had sent somebody over to my house, and had me fill out all the papers here at my table, took care of it for me, and I received my payback from my mortgage company. Everything so far has gone very well. They were very friendly.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 10, 2021

    The application process at ClearPath was very straightforward. The lady that I dealt with was very knowledgeable and put me at ease quickly. I'm usually leery about things that, like it says, if they sound too good to be true, then they usually are. But she did what she could and made me feel like it was something worthwhile. They took care of everything. All I had to do was answer some questions, then fill out the paperwork, and send them back a few things. They made it very easy.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceTechPunctuality & SpeedLoan ProcessRates

    Reviewed Oct. 9, 2021

    In the letter that ClearPath sent me, they said, “You've been pre-selected at this rate.” Then when I went to input the information, and I spoke to the customer service person, he, at first, said, “Yes, you're confirmed at the lower rate.” He asked me for information, I sent in my information, and he processed the loan. Then a few days later, he came back and said, “Oh, no. That rate is not available because your credit score,” according to Experian or one of the three creditors, “was only 780 instead of 806,” which was one of the other credit reporting agencies. It said I was up over 800. They didn't say it was a criteria, necessarily, it had to be up over 800. He just said, “Hey, what is your credit score?” So I said, “I just got this and it was 809."

    He called back and said, “Oh, no. We ran it and the credit score was actually a 780 or 790.” Because I wasn't over 800, then they couldn't give me the original rate that they said. But the rate they were able to give me was still lower than I was paying. So I decided to end up going with that lower rate, even though it was higher than what was originally discussed.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaff

    Reviewed Oct. 8, 2021

    They were good. However, they sent a check for a thousand dollars to the insurance company. The insurance company called me and they said that I owe them $300 something. Other than that, everything was perfect. The rep was great. He explained everything and made it simple for me. Every time I called, he answered in a timely manner. I recommend ClearPath fully.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 7, 2021

    ClearPath quoted me the lowest interest rate. They had a teaser interest rate that only a few people qualify for. I called them and I qualified for that teaser. The application process was easy. They did a good job. The rep I worked with was very efficient and professional. He did a very good job and he responded quickly. The experience was quick, efficient and what you see is what you get.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Oct. 6, 2021

    Everything was good and acceptable with their rates and terms. I was very happy with what they offered me. The rep I worked with was also very helpful. They made the process very pain-free and easy. I had questions and they were really quick to respond. No games, no hidden fees. Everything was forthright. It was a good process with ClearPath Lending.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Staff

    Reviewed Oct. 5, 2021

    My experience with the reps was good. They did their job. They did what they were supposed to when they said they would.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Loan Process

    Reviewed Oct. 4, 2021

    I had one guy who handled the whole loan. Everything was fine.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Punctuality & SpeedRates

    Reviewed Oct. 3, 2021

    They provided the best rate. The application process was pretty quick and easy. It was really good. I worked with Alex and it was awesome. Alex was good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Staff

    Reviewed Oct. 2, 2021

    The process was smooth and I had a great interaction with the rep.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase

    Reviewed Oct. 1, 2021

    It took about a month to refinance and they treated us real good.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Sept. 30, 2021

    I got a brochure thing in the mail that said about the VA loan at a rate as low as 1.75 depending on what you qualified for. So, I called ClearPath Lending and talked to Jacob. He was very nice and talked to me politely. He gave me straight up answers and that helped me decide to go with them and get a refinance. Compared to that, the company that we're with didn't even want to talk to me on the phone about refinancing or dropping their interest rate.

    ClearPath has done things excellently but they should make sure that everybody's informed a little quicker about certain things. In my case, my time was going to be up and I got to make a payment. Initially, I thought the payment was going to be with ClearPath, but they sold my account to Freedom. And I hadn't even heard from them until two weeks prior. I was getting worried because I've never been late on a house payment and I didn't want to start now being late. If they could just pay the house off then I'd be done with it.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Customer ServiceStaffRatesHonesty & Transparency

    Reviewed Sept. 30, 2021

    I submitted a request over the phone and they pulled my credit. The rep sent me some documents to virtually sign and I sent him some documents. I understand Real Estate, so the application process was very simple. I spoke with the rep on the phone four times and then through email. It was very straightforward. He didn't have to explain much because I already knew what he was talking about or whatever was going on. But what he was saying was in simple terms so anybody could follow. His lack of pushiness stood out for me. ClearPath gave me a good interest rate for what I qualified for. They're a reliable and honest company.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Customer ServiceStaffTransparency

    Reviewed Sept. 23, 2021

    Ben and his team are knowledgeable and professional. They answered all of my questions in a timely manner. They kept us up to date with each process by both email and phone. Without any rushing or pressure.

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    Response from ClearPath Lending

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    Verified purchase

    Reviewed Sept. 18, 2021

    Our experience with ClearPath has been okay so far. The procedures that we went through were okay. They did well. We worked with Kashi. He was nice.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Sept. 10, 2021

    Things went well with my VA home loan. It moved quickly. I was very pleased with the way it went.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    PricePunctuality & SpeedStaff

    Reviewed Sept. 9, 2021

    Sherif let me know all options and if they'd make sense for me and how quickly I'd recoup the refi cost. Very helpful and very knowledgeable. I will return when I'm ready to purchase my next home. Thank you.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    TechStaffRatesTransparencyCommunication

    Reviewed Sept. 9, 2021

    ClearPath walked me through all the steps and kept me updated with what was going on with the process. Everything was done by computer so it was good. The rep was very knowledgeable on what it was that I needed. She kind of broke down all the numbers to me. Everything that she explained was exactly what I got at the end of the contract. I would recommend ClearPath to a lot of people that are trying to get a lower interest rate, especially if you're with the military. They made the process super easy. It didn't take over 30 days. They explained everything, not only the person that supported the process, but also the team she had that would step in and put their subject matter expertise to the table. Overall, it was perfect. I didn't feel like I was blindsided by anything.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 4, 2021

    ClearPath was accessible. The customer service was fine. The process went through speedily, and it was professional. ClearPath served me fine.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Customer Service

    Reviewed Sept. 3, 2021

    We went through the process and it was all done through telephone calls. It worked out. I felt pretty comfortable with the process. It did take a few months because of trying to work through phone calls and internet and doing documents online. But it was pretty good.

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    Response from ClearPath Lending

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    Verified purchase

    Reviewed Sept. 1, 2021

    My experience was better than some of the things I've had before.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Aug. 31, 2021

    It was one phone call to get all the details. The next phone call, to get all the information. And it was smooth from there. Just wait. The rep was patient. He dumbed it down for me pretty well. It was very honest. It was just all my decisions, and easy information. I dropped my interest rate half a percent. And it reset my mortgage to where I didn't have to pay mortgage for the next couple of months. So that has helped out.

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    Response from ClearPath Lending

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    Verified purchase
    Customer Service

    Reviewed Aug. 30, 2021

    For the initial contact, I called. And then the application process, it was a phone interview and online also. Everything went great. They were awesome. We'll use them again. I referred them to several colleagues, even family and friends.

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    Response from ClearPath Lending

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    Verified purchase
    StaffBilling

    Reviewed Aug. 29, 2021

    I sent the payment to ClearPath because that's the only address I had. I was in the hospital when they sent me the information but I don't have that information. They are going to send the check back to me to send it on to Freedom Mortgage. I love ClearPath and Freedom. We're very pleased with everything. Jacob is a doll. He is a wonderful person and everyone we had worked with in the past, then and this past time refi, was so professional. We couldn't ask for an easier and a better experience. If we ever do it again, we will definitely use ClearPath.

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    Response from ClearPath Lending

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 28, 2021

    The process was extremely simple and ClearPath was pretty helpful. Everything worked good. The phone conversations took a week or two, and then we were in contact with each other. We were in the loop the whole process. Nobody was in the dark. So it was pretty good. It was effortless. The process with them was pretty easier than prior experiences. I'm a Vietnam vet, and we're in our mid-70s, and they were beautiful for us.

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    Response from ClearPath Lending

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    Verified purchase

    Reviewed Aug. 27, 2021

    The gentleman that I initially talked to seemed to know all of the details and all my questions that I asked. He told me how long the process would take and when he would talk to me again, and then he gave me his number. The process was really seamless because it was straightforward. He got a notary at my location and was willing to meet me at work, which was easier. So that was pretty cool.

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    ClearPath Lending
    Response from ClearPath Lending

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 26, 2021

    I called ClearPath and I got Nick. He was so helpful from the beginning and he walked us through everything, even the computer deal. We did everything on the computer and it was smooth sailing to do the refinance. It took a little longer than I thought it would, but that was part of the process. There was waiting at the end but I'm sure there were a lot of hoops that had to be jumped through for them to approve everything and get it all set up. And it was so easy for us. We're elderly, we stay close to home and we didn't have to go to a bank. Even the attorney came to our house, so that made it easy.

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    Response from ClearPath Lending

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Aug. 25, 2021

    I received an offer in the mail from ClearPath with a 1.75% refinance interest rate. I called them up and their application process was simple. They were extremely helpful and knowledgeable. And it took almost zero effort on my part to do it. I just had to collect a few documents, then I had to scan and email them to them. I got a 30-year mortgage and some VA, and the rate they gave me was the best one to go with.

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    Response from ClearPath Lending

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    Verified purchase

    Reviewed Aug. 24, 2021

    The person we worked with, Steven, was very good with us. I was very happy with ClearPath.

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    Response from ClearPath Lending

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    Punctuality & SpeedStaffLoan ProcessRatesTransparency

    Reviewed Aug. 24, 2021

    The agent I was assigned to kept me informed every couple of days of how the loan was going. Answered my question politely and promptly. I had no worries and no stress. I received the best rates that could not be beat by any other company. Explanation of options I had and what was in my best interest.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Aug. 23, 2021

    ClearPath would give me a better interest rate than the rest, so I applied with them. The process was nice and took about an hour and a half. Their customer service reps were helpful and I appreciate the service that I got. They explained things pretty well such as what they were doing and what you needed to know.

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    Response from ClearPath Lending

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    Verified purchase
    Loan Process

    Reviewed Aug. 22, 2021

    I got a VA loan with ClearPath and the application process was painless. They are trustworthy. I don’t have any worries with them and what they say they’re going to do, they do.

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    ClearPath Lending
    Response from ClearPath Lending

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    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed Aug. 21, 2021

    When I had questions, the guy that I dealt with was amazing. His name was Mark and he was patient and understanding. He went over stuff with me and verified everything. I called him one time at 8 in the evening and he still answered and he was able to sit and walk me through what I was looking at. He explained stuff to me to a T because I didn't know much about refinancing in the first place. My husband did his own research as well and everything that Mark had told us was correct. Any question I had, even if it was something that he wasn't sure on 100% because of it being a veteran loan, he looked it up and was able to call me back. Then he offered to send me some information in an email. So, that way, I could look it up a little bit more. I was really happy with ClearPath. I love the rate that I got because it went down almost 4%.

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    Response from ClearPath Lending

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 20, 2021

    The application process was done all over the telephone, and it took just a few minutes. It was very easy. I was scared to death to get into it to start with but it was made very simple for me. So I’m very satisfied. I've dealt with three reps and they've all been very knowledgeable. They understood my reasoning behind my wanting to do this. Also, I immediately got a response when I called either Ben or Steff.

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    Response from ClearPath Lending

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    Verified purchase
    Staff

    Reviewed Aug. 19, 2021

    The application process was very good and quite streamlined. They met all the timelines that they said they were going to. The real estate industry right now is very, very busy and they're probably overwhelmed. But they did an excellent job. My experience went smoothly. I'm glad it all worked out good for everybody.

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    Response from ClearPath Lending

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    Verified purchase
    StaffBillingRates

    Reviewed Aug. 14, 2021

    ClearPath is wonderful, and I felt comfortable with the first guy, Anthony, and then Cindy was very helpful. I had a good feeling about them. I got myself out of bankruptcy and things for me were hectic. Things were changing, and new stuff kept coming up because of what I had been through. With ClearPath, I got a lower interest rate and a lower monthly payment for my mortgage. I got a new start, and I don't have to worry about somebody coming and saying, "This happened. We're going to have to do this and do that."

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    ClearPath Lending
    Response from ClearPath Lending

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    Verified purchase
    StaffBilling

    Reviewed Aug. 13, 2021

    Working with ClearPath Lending was nice. The rep took his time, did a beautiful job and got us through. The only one problem was when we got to make a payment, but it wasn't his fault. It was hard to get through to that line, but finally, everything worked out. I got my payment plan set up and everything is okay. The process took two and a half months, which was normal, and we were satisfied. The payments have dropped a lot, and that's like a blessing. We're on a fixed income. Also, this is through the VA, so we shouldn't have anything to worry about.

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    Verified purchase
    StaffRates

    Reviewed Aug. 12, 2021

    The professional that was behind the process was very good at what they did. It took a couple of months from start to finish, and the rep coached me through everything. My experience was positive, and I'm satisfied with the mortgage terms and rate.

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    ClearPath Lending
    Response from ClearPath Lending

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    Verified purchase
    Staff

    Reviewed Aug. 11, 2021

    I spoke with a gentleman who was very friendly. We hit it off so I decided to go with ClearPath. They are a very good company and everything went pretty smoothly.

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    ClearPath Lending
    Response from ClearPath Lending

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    Verified purchase
    Loan ProcessRates

    Reviewed Aug. 10, 2021

    ClearPath was good compared to others, and their application process was great. I went with a 30-year fixed loan and I got 1.75 on my rate.

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    ClearPath Lending
    Response from ClearPath Lending

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    Verified purchase
    StaffRates

    Reviewed Aug. 9, 2021

    The rep was good, and my application went smooth. It was all in all a good experience, and I'm happy with my new rate and terms.

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    ClearPath Lending
    Response from ClearPath Lending

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    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Aug. 8, 2021

    The customer service from the rep I worked with was great all the way around and they stayed right on the timeframe they gave me, maybe a little bit under. For the notary, they made an arrangement that's convenient for us and the rep showed up right on time. Everything went smooth.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending!

    Verified purchase
    PriceRefunds & PayoutsRates

    Reviewed Aug. 7, 2021

    I worked with Larry and the rate I got for the refinance was 2.2%. My house note is less than what I paid for when I rented a townhouse. I've got a beautiful home. I was telling some of the other guys in my office that refinancing is not a bad idea. It takes a while to recoup what it costs you to refi. But in the end when you're gone and somebody is making your house note for you, it's a lot easier to pay $1,400 than to pay $1,700.

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    Customer ServiceStaffRates

    Reviewed Aug. 6, 2021

    My experience with ClearPath was rough. They sent somebody here to fill out the forms and the witness, but I didn’t have much communication with them. There’s one guy, Ned, that I worked with for a while then they switched off to somebody else. I also wanted to get the lowest rate that I could possibly get for my refinance, but I didn’t get it. All I got for a while was mystery, and I had to find out what was going on. I spoke to several reps and they told me they sold my mortgage to someone else. They said it's customary to sell mortgages in this business. Now, I'm working with somebody else from a different company.

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    Customer ServicePricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Aug. 5, 2021

    I've been working with ClearPath Lending for a couple of years now. I went through the VA and one of ClearPath's representatives, Michael, processed the loan for me. He gave me the information and the rate to lock it in. He said the rate was 2.25 and they were much cheaper. At that time, I already had loanDepot's data, and when we compared their data with ClearPath's, loanDepot was very expensive.

    Recently, I had some escrow coming. My loan officer told me what my escrow was and that's what I should be getting. However, the escrow that was supposed to come to me was taken and moved forward to the new loan because my last mortgage company, Freedom Mortgage, took the new loan again from ClearPath. The loan was paid off June 2nd. I'm still waiting for my escrow and it's been way over the ETA.

    My loan officer does what I ask him to. My only gripe is that when I run into a problem (like trying to get my escrow from this last situation and I wasn't hearing from the mortgage company), I would try to contact him and sometimes he’s there, but sometimes he’s not. I then call the operator and they say, “He's out for right now. Just leave a message,” or I leave a message and he calls me back. By that time though, the assistant has answered my questions.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Aug. 4, 2021

    My loan officer was chill and laid back and communication was great. It was a quick process, too. I gave them my ID once and they also needed to forward the paperwork (a lady came to do the paperwork). I was informed of everything via either email, text, or straight up phone call. I would suggest ClearPath Lending ​to people. I had a great experience. I did comparisons beforehand, and that's what made me go with them. Before, I was paying $200 more on interest than I was principal and that always bothered me. With ClearPath, I'm paying $150 more on principal than I am interest. They also gave me the rates, like, “This loan is gonna make you pay off your house this much quicker,” and that was something cool.

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    Reviewed Aug. 3, 2021

    ClearPath Lending gave me the lowest percentage and the lady that brought the application did great. I’d tell people to go with them. I brought my sister to them.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Aug. 2, 2021

    We've had a ClearPath loan for the last three years, and we just did a refinance. We got to ClearPath through NewDay USA that assigned it to them. I've had at least two ClearPath teams, ‘cause we've changed the interest rate twice, and it has been without fault anywhere. We had a couple of little hiccups, but other than that, the staff has been great.

    I'd recommend ClearPath to just about any other person. The only negative from ClearPath was that we also continued to get letters announcing that interest rates were going down. We were working with a team, so the first few times that happened, we thought, “Okay, is this part of the system?” I finally figured out it was just a regular marketing system and they were handwritten notes from their staff.

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    Staff

    Reviewed Aug. 1, 2021

    I was doing a refi, and ClearPath got me a low percentage. We did the application online and it was easy. The rep was very professional and upfront in the questions he asked, and I gave him the answers, and he was satisfied. ClearPath's reps answered any questions I had. They are very polite and courteous people and they take care of business. They do a very good job.

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    StaffRates

    Reviewed July 31, 2021

    ClearPath was great. They offered the best interest rate, and the rep was good. Everything went smooth.

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    Punctuality & SpeedBillingRates

    Reviewed July 30, 2021

    I got a better rate on the refinance. My experience went well. It was quick. We got it done, and it was over. And we’re making payments.

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    TechRates

    Reviewed July 29, 2021

    A gal came out and we signed all the papers. She notarized them but there was one piece of paper that was not there. Another notary came yesterday and we had to do that paper. On the whole, everything went well with CleaPath and we were very happy. The rates and terms were great.

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    Punctuality & SpeedStaff

    Reviewed July 28, 2021

    I used ClearPath in the past. It was simple and it seemed like they understood the VA aspects of things. I used them again and I got a great rep. Overall, the experience was easy and fast. It was a no-brainer and they got things done.

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    Loan ProcessRates

    Reviewed July 27, 2021

    I got a letter in the mail offering me a lower interest rate. I started a VA loan with ClearPath and the process went smoothly. It was easy up to the closing, although the closing part took over an hour because there were so many documents to sign. Also, a lady came to my house for the closing. I'm semi-invalid so I couldn't ask for anything better than that. The experience overall was simple.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed July 24, 2021

    Dominic took the lead to organize all facets of the loan process making it as stress free as possible in this fast paced real estate market using good common sense combined with total professionalism.

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    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed July 20, 2021

    ClearPath Lending has been really great. I set up automatic payments and when the interest rates go low enough where it's gonna save me some money, they notify me right away. Anything that I don't know, I ask them and they answer all my questions. Even when you're going through the loan process, they call and tell you what's going on and that they'll get back to you in a few days when this comes in. They're true to their word. The rep I worked with was Mark and he was really friendly. He was knowledgeable and knew his business and the best way for your money to go, what would save you the most money in the long run.

    For this one, for the refinance, because we had just refinanced before, I didn't have to have an appraisal and I didn't have to get any proof of income because it was still new enough. We live in Ohio and he was in California and he just emailed me the paperwork to sign to start the process and I emailed it back signed. Then, they had the notary come right to the house to sign the papers at the end of it. It was easy-peasy and over within just a couple of weeks.

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    Punctuality & SpeedRates

    Reviewed July 14, 2021

    I received many flyers from different companies but the one from Clearpath stood out because of the lower rate offered. The refinance went very fast and three weeks later it was completed. We are very happy with the 1.75% rate and the attention by everyone we associated with during this transaction.

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    Customer ServicePunctuality & SpeedStaffRatesTransparency

    Reviewed July 11, 2021

    I love the personability that I had with ClearPath's rep, Nathan. He made the process super simple for me. He had me text information to the business phone, things like photos. He made it really fast, kept me up to date on everything almost daily, and made it super quick and easy for me, which I really appreciated. The process took a little longer than the weeks that we anticipated but that's understandable and I'm used to it taking time when you finance. I got a wonderful interest rate this month, so I'm super happy. I've already spoken to a few of my other friends and told them they're going to wanna check out ClearPath, which is something I rarely do.

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    Staff

    Reviewed July 7, 2021

    The application process at ClearPath was good. The gentleman that was helping me, Mike, was very professional and he stayed abreast on whatever I needed to do. He made sure that I got the paperwork here and made it really easy for me to get it back to him. He was really good.

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    Customer ServiceBilling

    Reviewed July 6, 2021

    The application process with ClearPath was better than before and it was a lot less stressful because they have all my paperwork from when I refinanced in the past with them. They called me out of the blue and we talked and decided to do it. I used the same person and he was very good to get back to my questions and contacting me, and it made it easy. But the person they sent over to my house for my wife and I to sign all the documents told me as she left that we wouldn't have to make two of the monthly payments. But it turned out, we only had one month that we do not have to pay. Still, working with ClearPath was a very good experience.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffLoan ProcessRatesResolution

    Reviewed July 5, 2021

    I've worked with ClearPath before. Then, ClearPath has a loyalty program so they notified me and I qualified for a reduction in my interest rate and asked if I wanted to refi again. We went over some details and numbers and I got the process going. It was a very good and smooth experience with ClearPath. They had a missing document, but they made an effort and they found it with the Recorder of Deeds. This was something that was left out during my last refi because I told them there was no way I can find something like that, especially during this time of the year. We're all still recovering from that worldwide pandemic.

    The second time was even faster. There was one problem though and that was with the closer. The notary texted me the night before saying that I needed two government IDs. I told her I'm retired, so I don't have two government IDs, but one state ID. She said I could use a Social Security card, but I would have to make a photocopy of it. Who carries their Social Security card around? I don't. I know I have one, but trying to find it at the last moment was not going to be possible. So, I texted her back after a few hours and told her, "It's not going to be possible, so don't waste your time. We'll just have to cancel. Until I can find that, we'll have to reschedule." She texted me back saying, "No worries." I took it for granted that she meant, "Okay, we'll go ahead and cancel." She showed up anyway but I wasn't home. She called ClearPath and told them that I wasn't there for the appointment.

    Nathan, the rep of ClearPath, texted me, "We have seen you refuse to sign the documents with the notary. What is the concern?" I was just blown away with it. He said, "We sent you your closing documents prior to you signing with the notary. My team and I were working on getting you a rapid and smooth closing. What'd you do? The loan is now suspended. We had your rate locked in. I wouldn't see why you want to cancel all of this so suddenly. Please give me a call ASAP so we can get this resolved."

    She didn't tell them. I called Nathan right away and told him, "There's another side to this story here." If she meant, "No worries," about the second ID, then she should have clearly stated that. We rescheduled for a day later with Nathan and I just dropped everything and I found that Social Security card and I made a photocopy and brought it. Two days later, we resolved it. That was the only issue, but the problem wasn't with ClearPath or Nathan, it was with this notary.

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    Customer Service

    Reviewed July 1, 2021

    90% of my initial experience with ClearPath was good. Some of the initial communication was a little confusing, talking to someone on the phone. But we got it squared away. Once I got it going, everything was pretty straightforward and without any problems to speak of.

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    Customer ServiceCoverageStaff

    Reviewed June 30, 2021

    I talked to a guy named Mark and his conversation was clear and precise. I didn't feel like there was any deception. He was the one who convinced me that I should decide to use ClearPath. He always told me, “Hey, if you need an answer to a question, just give us a call.” I called him five times and he was right there Johnny-on-the-spot. He answered my questions to make me feel that much more comfortable. There was another guy who worked with Mark and he was just as great.

    The application process was the best part and it was effortless. If there was any work involved, they were the ones who did it. It actually brought something of a sad situation back to my mind, and that was my ex-wife when she was killed. I had GEICO insurance, and GEICO said, “Hey, would you like us to handle it?” And I said, “Yes.” And next thing I know, they took care of everybody involved. Well, somewhat, that was like ClearPath. I said, “Hey, do your thing.” And that's just what they did. I got the best deal and everything went by the numbers. I'm trying to promote ClearPath to the veterans because they need to be aware that there is someone that will take care of business and do it right.

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    Staff

    Reviewed June 29, 2021

    ClearPath's rep did it properly. Everything worked fine.

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    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

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    Customer ServiceTechPunctuality & SpeedRates

    Reviewed June 28, 2021

    ClearPath's application process was very quick. I did have a little problem with communications, because we're going so fast, they weren't talking to me. But it came out fine. They introduced their interest rate almost immediately. And that kept my interest going. Most people don't do that.

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    Punctuality & SpeedStaffRates

    Reviewed June 27, 2021

    The rep said they were a refinancing company and explained to me that the interest rate was low. The application was very quick. I did the paperwork and I was happy that there was no inspection. The last time I refinanced, I did an inspection and at the end of the day, the finance company didn't go through with the refinance. I lost some money for the inspection, but they didn’t give me back the money.

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    StaffTransparency

    Reviewed June 26, 2021

    I’ve been with ClearPath for nearly five years and I've had the same rep the whole time until he either transferred or quit. As a veteran, their process is extremely easy. Because they already have all my stuff on file, it just updates every year when I do my taxes. The process for my last house and this current house was done in less than a month.

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    StaffHonesty & Transparency

    Reviewed June 23, 2021

    ClearPath is a very good company to deal with when financing or refinancing your home because they are very informative and make things very clear. We started talking to one guy, but he ended up on vacation, and then we ended up with Mr. **. He was good and honest and we felt comfortable with him. He made it very clear what we could and couldn't do. We pay once a month and we want everything on time. The money is usually deducted out of our account the first of every month. One thing though, I would normally get a copy of all the paperwork, but I don't have it.

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    Customer ServiceStaff

    Reviewed June 22, 2021

    ClearPath's rep was really patient with us. At the time, my husband was going in and out of the hospital and he said to just let them know when he was out. I called him back and we had no problem. They were very helpful.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

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    Customer ServicePunctuality & SpeedTimeliness

    Reviewed June 21, 2021

    I don't blindly go out and talk to many people, so I was a little hesitant at first. But once I started talking with them, they were pretty reassuring and they got back to me quickly, within hours or a day at the most. They were one of the most efficient companies I've ever seen. They were organized and they did a really good job.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessHonesty & Transparency

    Reviewed June 20, 2021

    I was really surprised at how easy and seamless the application process went. I enjoyed the loan officer. He was always there, willing to answer my questions when I had questions. He made himself available during weekends and he even laughed at my jokes. What stood out to me the most was his honesty. Everything that he said turned about and happened just as he said it would. I've refinanced a lot of loans and you'd be surprised at how much honesty there isn't out there. They'll tell you one thing, and then you'll find out two months later that that's not what it really is. But by then, it's too late to back out. I was very satisfied with ClearPath. Also, I'm very satisfied with the continuing program where they will look at the market, and if things change, they'll contact me so that we can work out a new loan process. I'm very excited about that. I feel like I'm in good hands.

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    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

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    Staff

    Reviewed June 19, 2021

    The rep that I worked with was very kind. The application process was very long but ClearPath is good. We're doing okay with them.

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    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

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    Customer ServiceStaffLoan Process

    Reviewed June 18, 2021

    They pretty much did what the document said. So there was no jumping through hoops and providing a million documents. I've done a few refis and this application process was pretty good. When you do a loan over the phone, you're kind of apprehensible, but it went very well. I was very surprised. It was a great experience.

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    Staff

    Reviewed June 17, 2021

    I refinanced with ClearPath over a year ago. The rep I worked with had done better than anybody else that I know of. He got everything done. Some of these people would give you the runaround, alibis, and excuses. But my rep was fantastic. I did very little the first time I financed. The second time, he had everything on his computer so I hardly did anything. I didn't have to get the house appraised. I just told the rep what I wanted to do. And he did what he said he was gonna do. The application was the easiest with ClearPath and the whole process took less than three months. I got a 2.25, which is unheard of. I recommend ClearPath to people who want to refinance.

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    Customer ServicePricePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed June 16, 2021

    I refinanced with ClearPath as the interest rate was down and I could save a lot of money if I lock it in. That's saving thousands and thousands when that interest rate goes down, especially if you had a high rate starting off. Mine was a four-point-something and it became a 2.25. It went down quite a bit. All the process took about a month and everything went well. My loan rep was really nice and he called me all the time. He kept me on my toes about everything that was going on.

    ClearPath is doing a good job. When you call and you talk to someone, these people are concerned. They were sending me everything. They said, "You need to think about what you're gonna do and how you're gonna do it." The only thing is they are supposed to send me my payment schedules but I haven't gotten that yet. It's already July. I wanted to go paperless but that was going to cost a little something so I just do the check like I've been doing.

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    Response from ClearPath Lending

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    Customer ServicePunctuality & SpeedRefunds & PayoutsBillingRates

    Reviewed June 15, 2021

    ClearPath had the best deal and I got a fixed rate now. But the customer service was slow about responding and I haven't received my paperwork yet to pay my first payment.

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    StaffRates

    Reviewed June 14, 2021

    I liked the interest rates. You save money. Also, everybody that we talked to was nice and tried to help as much as possible. Everything was done within a month or so. It was smooth. It was a good thing to do.

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    Loan Process

    Reviewed June 7, 2021

    I liked the way that ClearPath Lending operated and the way it felt sincere when I talked to their reps. Everything was sounding good so, I decided to stay with them. I applied for a VA loan and accomplished what I wanted to get done.

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    Customer ServicePricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed June 6, 2021

    ClearPath gave me the cheapest price from the beginning, then they jacked it up a couple of days later when they already told me it was locked. But it was still cheaper than what New Day wanted. The loan officer stayed in contact with me and let me know what was going on. It took about three weeks to a month, but part of that was my fault ‘cause I told him I was canceling it, and then I just thought about it. I really needed to do it so I called him back and he said he had held it to the side.

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    Reviewed June 5, 2021

    The application process with ClearPath was great and easy. I'm 71 years old and I did it. If my friends would want to get their house financed, they should go with ClearPath.

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    Customer ServiceTechStaffLoan Process

    Reviewed June 4, 2021

    The loan officer was extremely attentive and would call us and let us know. They had put the application on hold because of the market at one point. We understood that and then they came back. Within just a few weeks, they had cleared our loan for the approval process. ClearPath seems to be more on their toes than other lending institutions that we've dealt with through the years.

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    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed June 3, 2021

    I got the new Welcome aboard package from ClearPath Lending and I was told verbally over the phone that my new servicer is the same as the old one, which was Freedom. I received a letter from Freedom saying my mortgage is paid off and I got a check too. I got a check from whoever for the money back on the refinance. But I haven't received any paperwork stating I've been refinanced and my first payment is due. And this is how much it is for. I talked to a guy called Greg around the first of June and he said that everything was okay and to give it time. The 1st is when I normally make my payment. That way, they receive it no later than the 16th.

    One time, they didn't even receive it until the 16th. I was scrambling to make the payment so it wasn't late and I managed to do that, to find out they got it on the 16th. That created hate and heartburn. They told me I could avoid this by putting them on automatic payments every month. I can't do that because I don't know when exactly the money's going to be there for them to suck it out of my account. I normally could but I was holding off on doing the automatic payments every month until the dust settled. And as of right now, this is probably going to be the last time I'm going to refinance because interest rates are going up.

    In the meantime, I was getting bills from mortgage for pay-off requests at $30 a pop and they were catching on to my monthly payments. I paid one and I got a letter from them stating I owed for two more. Greg, at ClearPath, said not to worry and they would take care of that. I said okay and asked about the 30 bucks that I had to pay so far. I talked to his supervisor and he told me to tell Greg and that they would send me a card. I never got anything and that was two months ago.

    At the time I talked to Greg, my concern was the paperwork I received didn't say anything about money in escrow for flood insurance. The last time I refinanced, the flood insurance got dropped off and I had to jump through hoops with Freedom to get the flood Insurance put back on for escrow. When we were initially discussing the refinancing, I expressed this concern and then I got a letter stating I no longer lived in a floodplain because my address changed.

    The house didn't move but the address changed and I was informed that I was no longer in a floodplain. I ended up having to call the county and they said that according to their FEMA maps, I'm still in a floodplain. So, I got back with Greg and said that I have to have flood insurance and he has got to make sure it's part of the escrow. Because I'd rather have a smaller payment attached to my mortgage every month than having one giant bill roll in saying I owe them 500 bucks.

    The only recourse I have is to make another phone call to Greg and make sure that everything's okay. And the second one is to call Freedom and ask if I have a loan with them and when it is due to make sure I get the payment to them on time. How much it is is important because the point of refinancing was to lower the payments down. I started out two and a half years ago at right around $1,300 a month. Then, it dropped. And then, it dropped again. The last one was $1,045 and this one's supposed to be less than $1,000. I hope it doesn't go more than $1,045, which is what I was paying before. If it goes above that, something's drastically wrong seeing as how I'm paying less interest. But that's neither here nor there.

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    Customer ServicePunctuality & Speed

    Reviewed June 2, 2021

    The application process with ClearPath was all done over the phone. I called them and it was speedy. I talked to a gentleman and he set it all up. They said it was completed but I haven't gotten the paperwork so I’m still waiting on that. It should come before the first of the month.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed June 1, 2021

    The communication from ClearPath Lending was probably A1 on a scale because every question we had was answered properly, correctly and politely. They were clear in their communication, so there's no ambiguity. They did an outstanding job. The closing was done well and we had a good closing agent. The fellow came to the house like it was done before but this one was very professional and great so everything worked very well. The one we had before when we closed on the first loan was inept. We've refinanced twice before with other lenders and other properties, and this was the easiest and the smoothest. So, I would recommend ClearPath.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We are happy to be of service to you! Thank you for being a part of the ClearPath family.

    Verified purchase
    PriceStaffRates

    Reviewed May 31, 2021

    The rep was wonderful and talked nice to me. The price that he quoted me was great and the process didn’t take but a few days.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending. We appreciate your feedback and look forward to working with you in the future!

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    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed May 14, 2021

    The application process was pretty easy. We got the email and we signed everything electronically and started back and no problem. It took between two to two and a half weeks and we ended up with great rates. It was pretty quick and the closing was done right here at the house by a very nice gentleman.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase

    Reviewed May 13, 2021

    ClearPath talked to us and we got everything done. The people that we worked with handled every question that my husband asked.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase

    Reviewed May 12, 2021

    Everything went smoothly with the process. The guy did everything he said he could do. Now, I still haven't heard directly from the people who are gonna carry my mortgage. But other than that, I was satisfied with ClearPath. Everything was done in a timely fashion.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2021

    We did our financing with ClearPath Lending when we bought our house, and then they sold it off to Carrington Mortgage, and then we just wanted to go back to them. So, we had it refinanced and ClearPath went back to us. The reps had everything lined up and places for us to sign highlighted. It had a bit of somebody else's paperwork in it, but they noticed it when they were out there we're signing. They got that taken care of and got the other part sent to us, signed and sent it back. We got it done. However, there was a lot of paperwork. We got the writer's cramp when we got done. They should shorten the paperwork. Other than that, we tried a few other companies to get it done and nobody was satisfactory as far as ClearPath. I would suggest anybody giving them a shot at it. If you had trouble in the past to get a mortgage done, which my granddaughter seems to be in the process of it, ClearPath would help you out. Just give them a call.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 10, 2021

    A guy set up the whole mortgage thing and then it was transferred to ClearPath Lending. It went through the bank but everything was handled very nicely. The guy was very nice. He always answered the telephone, which I was very amazed at. ClearPath Lending is a very nice company to do business with and you will be very satisfied if you do.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for your review of ClearPath Lending. We are so happy to have worked with you! Welcome to the ClearPath family.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 9, 2021

    The process with ClearPath was all quite satisfactory. It was a little bit off-putting when initially speaking to someone and it turns out that person isn't really the one that you're going to be dealing with to move forward seriously but interactions with their reps were professional and prompt.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 8, 2021

    I liked the congeniality and an overall professional look that Brent had with my situation with my finances concerning my home. When I first met the guy, I said, “Man, what am I getting into?” But we talked 15 minutes and I was like, “This is a really down-to-earth guy.” And he had this cool cowboy laugh, and it pulled me in. He's an amazing person dealing with all the little nooks and crannies that me and him had to walk through in a couple of my finances. I know nothing about refinance whatsoever, and he walked me through the whole thing with no computer on my side. He got the paperwork to me and he did it in a happy, “Hey, we're your buddies,” kind of way, which was beneficial to me.Because of acceptance of who I am, as well as my property, I’ve stayed with that man a number of years. He has put up with all my garbage.

    Even after the refinance would be completed, they would check with people on a monthly basis to make sure that their client would be comfortable, and them knowing also with no mistake that their client received everything that they were supposed to receive. Also, during and before two weeks, they could call the client involved and give them a heads-up and also let them know, whoever their home insurance is with, that they would be changing a company if that were to happen. They would also help them in mailing the money and reassuring them that with their guidance, the money would go into the proper hands.

    I was a little uncomfortable with mailing that much money in my first refinance. Like, “Not only we're a great team, Clyde, but we're also really in your corner too.” If there was any other refinance company that I would deal with in the future, it would certainly be ClearPath because of my experience with the people that I have been working with in the past, as well as Nancy, because she was a beautiful young lady.

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    ClearPath Lending
    Response from ClearPath Lending

    Thank you for reviewing ClearPath Lending! Welcome to the ClearPath family!

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    ClearPath Lending Company Information

    Company Name:
    ClearPath Lending NMLS # 936436
    Company Type:
    Public
    Address:
    15615 Alton Parkway Suite 300
    City:
    Irvine
    State/Province:
    CA
    Postal Code:
    92618
    Country:
    United States
    Fax:
    (855) 866-7284
    Website:
    www.clearpathlending.com