
ClearPath Lending Reviews
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About ClearPath Lending
ClearPath Lending (NMLS #936436) is a lender offering home purchase and refinance loans. You can use the portal on its website to upload documents, see your loan info and monitor your application.
In 2020, the Consumer Financial Protection Bureau penalized ClearPath Lending for inadequate disclosures and misleading and deceptive statements in its ads for VA loans. The company was ordered to pay a civil penalty.
Visit www.clearpathlending.com- Specializes in refinancing VA loans
- Loan application tracking
- Loyalty program
- Application process isn't entirely online
- Not available in all states
ClearPath Lending Reviews
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Reviewed July 13, 2023
Working with them was a good experience. I love their customer service and the way they really helped me. The application process was very short. I just did it and then the next two days, I was told I was approved. They went above and beyond. I'd definitely refer a friend to them.
Reviewed June 15, 2023
The rep I worked with was a good guy and he didn't tell me any lies. I took some money out and the process has improved. The first time I did it, we had a problem with getting someone to sit down with me. But this time, the rep stuck behind everything he told me.
Reviewed June 15, 2023
We've been using ClearPath now for the last three years, and we've done a couple of refinances through them. We've stuck with them because they've been really good to us. This recent one was a home equity loan/refi. Our loan officer did everything for us. He was really good. But we had to jump through a little bit of hoops and that was getting the exterminator out here. It took a total of about three weeks. It took that long just because of having to get people out here to inspect the property. But everything through ClearPath has been amazing. Every time we've called or they've called, everything's gone really well and smooth. Anytime that I've needed them, they've called me right back. If they needed anything, they've been really nice about it. But I'm not exactly thrilled with the rate. It is the lowest as far as what's going on right now that they could do. We did have it at 2.81%, but now, it's at 4.99.
Reviewed June 15, 2023
We had a wonderful experience with ClearPath. We bought a house and it so happened that, when we went looking, the person that we were dealing with dealt with ClearPath. So, that was how we got them. We bought this house in 2019 and, after that, we lowered our interest rate. So, we refinanced. This time, we needed to do some upgrades to the house. So, we got a refinancing to do that. It was very quick and easy. They had a lot of our information already because we had done a refinance with them before. The people that they have working there that we deal with are phenomenal. They're fast and they keep in touch with you and I'm very happy. We dealt with Michael and he's very good. He gave me a list of what it is that I need in order to be able to do this.
ClearPath has this loyalty program. What they do is, if you have a loan with them and it's a VA loan, they give you an opportunity to be able to have as many refinances as you want and they don't charge you for the filing of the papers. There are a lot of benefits to it. They work with you so that you don't pay for the appraisal and so on and so forth. We just found out when we went to get a new roof put on our house that my name was not on the loan, but it was supposed to be put on the deed.
So, because it should have happened, the people that they deal with for the title company said that they would waive their fee and they would send me the paperwork for us to be able to do a quitclaim deed to put my name on the deed. That worked out really well. This loyalty program that they have is very helpful. Our house increased in value quite a bit. So, we were able to get quite a bit of money out to be able to replumb the house and get a new roof and update our kitchen and so on all these things are going to be putting value into our house. ClearPath has been very good.
Reviewed June 15, 2023
I did a refinance and the application process with ClearPath was very easy, nice and smooth. We were finished with everything in about two months. The rep was very nice and kept us abreast of everything that was going on. I was very impressed. He made sure all the papers were completed and nobody had to come back and do anything. I was happy for that.
Reviewed June 15, 2023
I received ClearPath’s personal care and customer service, when they treated me nicely and did things according to their plan. I was working with someone else and we didn't complete our process. ClearPath gave me a call and I dropped who I had and went straight back to them. You feel so much more comfortable dealing with people you know and have done that type of job with before.
Quine, the rep, was the best. She was very customer-oriented and knowledgeable. She is a subject matter expert on dealing with taking care of her customer or client. It became personal and more comfortable with processing through her. There was no runaround. This is the most important part that separated her from all the others. She says on her voicemail to call her supervisor and gives the number if we cannot contact her. That's the winner right there. I've gotten the runaround with other people before to where you call that number and they're not there for days. And that's not gonna work. But with her, if I couldn’t contact her, there was always somebody I can talk to on the phone and that was huge.
We were doing this during a volatile time and I was able to get out of credit card debt. I was able to refinance at a rate. But since this is a VA loan, within six months, they automatically re-alert me to move this to a better positioning. Quine’s assistant had a subject matter expert part about him too. He gave me comfort just as much as she did. So if I was to hand it off to him, I knew I was in good hands.
Reviewed June 3, 2023
I used ClearPath back in 2021 and one of the biggest things with them is after six months, it will drop the mortgage rate of the house. I've done that a few times. But with this latest refinance, I needed some cash out equity to fix a few things around the house. So, I chose them again. The application itself took roughly a week to get all the information. I was in the process also of getting social security and it was mostly on my end that took so long. The reps were extremely helpful. I told them what my plans were and they gave me the best quotes. Everything was done within 35 to 40 days. So, it was smooth. Everybody was super helpful. Every time I had a question, I would call them. If they were busy, they emailed me and I got a response within 12 to 24 hours. It was a pleasant experience.
Reviewed June 2, 2023
The lending process with ClearPath was relatively easier than I thought it would be. Most of the shortcomings came from my end and the reps were very kind and courteous. The communication could have been improved though. The same thing was being said but it was put to me differently the second time. If I had any questions, I called the people in that part of the process and asked. And if they couldn’t answer, they had someone who could answer the questions for me. The reps were available and if they were not gonna be, they let me know. I'm an older woman so I was always confused and I was impressed with the rep’s availability and willingness to take time out for me.
Reviewed June 2, 2023
I had a good experience with ClearPath. I had done business with them before. I went with refinancing my VA loan. The process was very easy. It took me about three weeks total from start to finish. I had to text the person working with me a billion texts at any time I needed to. I still keep in touch with them. They're easy to work with.
We are pleased to hear you had another good experience working with our team. We thank you for your feedback and look forward to working with you again!
Reviewed June 2, 2023
I had a good experience with ClearPath. Everything went smoothly and was done on time. I also had used them before, and I enjoyed the service. The representatives were great. They kept me updated with everything. I didn't have to keep calling them. One of them gave me my best option and she really looked out for me. So, I enjoyed the services, especially this time around. I'm really happy with the decisions that we made and the information that they gave me. I know the rates have gone up since the last time I did this. Everything worked out. I got to use some of my interest to pay some other stuff off. Overall, I'll be saving about $600 a month. I'm happy with it. ClearPath is great. They give the best options to fit anybody's needs and you don't have to worry about having to call anybody to figure out what's going on. Somebody's gonna reach out to you and let you know what's going on.
Reviewed June 2, 2023
The team at ClearPath was fantastic. They called me every week and kept me updated on what was going on. The application process was a little hard trying to get everything the underwriter wanted, but it was okay.
Reviewed June 2, 2023
My wife found ClearPath when we first refinanced the house. We dealt with Queenie. When we decided that we needed to refinance again, that's who we went with ‘cause we had a good experience the first time. We called Queenie because we already had her number. I was surprised that she had the same number. We told her what was up, that we wanted another loan. She sent the paperwork to my wife via email and we filled everything out. My wife sent everything that needed to be sent off. It was hassle-free. Queenie was easy to work with. She explained everything. The first time, it was a pleasure. The second time, we expected the same as the first time. I don't think they could have done anything better to make it any easier. I would tell others to go to ClearPath in a heartbeat.
Reviewed June 2, 2023
The communication with ClearPath has been great from the initial call to ask about refinancing my house for cash-out loan to my loan processor. It's very streamlined. If I had any questions, they responded immediately. If they needed anything to go forward with the process, they asked me. That way, we could keep it in a timely manner. I've referred my friends to ClearPath. They also have their loyalty program which I like.
Reviewed June 2, 2023
ClearPath is very good and easy to deal with. I've dealt with them before and it was quick. This is the third time in 20 years. They kept me up-to-date and it went through smoothly and quickly. The fact that we dealt with them before made it easier.
Reviewed June 2, 2023
ClearPath was generous. They said that they would do everything that was necessary, and they did. They told me that I can depend on them later on. But I have two situations that haven't been cleared up. I had some questions on some payments that they sent out, and I still have a check. I explained to them that one of the companies that they had given me a check for, I can't account for it, but I had a balance there. I called ClearPath and told them about it. They checked in on it, but I haven't heard anything from them. They're supposed to give me another check because I haven't been able to resolve that.
The other thing was they sent a payment out for $28,000. I was trying to figure out what they paid off with that $28,000 but didn't get a clear explanation for that so I'm still holding on to that. They said that some check came about, but nothing has happened since they helped me with that refinancing. The other things went real good as far as them covering and clearing up a lot of my debt.
Reviewed May 31, 2023
The application process with ClearPath was smooth. I really didn't have to do too much. They answered all my questions. I just told them what I wanted. They set it in those parameters, and if it wasn't there, they kept working with me. We finally got the numbers right. They made it quick and got me everything I asked for. The whole process was maybe a couple of months. They've always been right on point with how long it would take. My loan officer would tell me step by step, "Hey, we're here. This is gonna take a couple of days," and I could hear back, and "We'll be done by this time." He handled everything. He was nice, polite and respectful. He knew exactly what he was talking about. He knew what he was doing. So, I was happy with his work. When he needed pictures and paperwork, he asked to fax it, but he let me take pictures and do my best. He made it work with what I had. I'm satisfied. I've used ClearPath about three times already.
Reviewed May 31, 2023
I liked the rep that I worked with. He gave me good service. He kept me informed. He did a very good job. He pretty much stayed on top of things and I got a good rate.
Reviewed May 31, 2023
Joe explained everything in detail. He kept me abreast of everything as soon as he got the information. He also took his time to explain everything. The first one we did was a VA loan. Then he called me last year ‘cause he said I could use the service that they have and get the equity in my home to pay off bills. We went through that process and he made it easy.
Reviewed May 31, 2023
They were easy to work with through the process. I like the overall friendliness and attentiveness of the person I was working with. The entire thing was streamlined to make it much easier and less hassle for me. They also answered all my questions within a matter of 24 hours. It was a process of 45 days from applying to signing or at least having everything approved and getting ready to sign paperwork. Their rates were also able to beat the other people's offer without having to even try and really fight for it with minimal fighting back and forth.
Reviewed May 31, 2023
I've been nothing but happy with ClearPath. They were very helpful and always answered the phone. The process was quick, easy, and perfect. The whole process, by the time I got all the paperwork turned in, took about 30 days. I would highly recommend ClearPath. They're good people and they take care of things.
Reviewed May 31, 2023
I worked with ClearPath originally on getting a house and with a refinance as well, and everything was really great. There were a lot of moving pieces in there and the process was completed between a week to two weeks. My loan officer was awesome, too. I would tell my friends to go ahead and use them.
Reviewed May 27, 2023
ClearPath was very good. Working with them made a big difference and it really helped me out. The man that I was working with, Viet, was excellent. He did everything he could to make sure it went smoothly. The application process was fairly easy. He took care of everything and did a good job. He’s very knowledgeable about his job. He would call me if he needed me.
Thank you for sharing how smooth your recent refinance experience was working with Viet. We value your business and look forward to working with you in the future!
Reviewed May 22, 2023
Overall, this one was a negative experience, and I would never use them again. I gave ClearPath Lending a list of the bills I wanted to consolidate. They gave me an estimate of what my monthly payment would be, and I was fine with it. And they contacted me back two weeks later. "We calculated that but we didn't include the escrow payment. So your payment is now gonna be this amount. We forgot to include the car payment." And it kept going up and up. It reached a point, "Now, you don't get the lower interest rate. You're gonna get a higher interest rate." That made the payment go up more. To get $80,000 in money to consolidate debt, my house payment doubled. They paid my insurance and part of the finance company, didn't send the information to the finance company that bought the loan. So, I have to track down my insurance agent so I could get that straightened out. It was a big mess.
ClearPath Lending should have their act together so they know what's going on. If they're gonna calculate somebody's monthly payment, they need to have all the charges included. When I got my checks to pay off credit cards and my car payment, the checks were all short. So, I had a couple of payments I got to skip. I had to use that money to make up the difference between what the check they wrote and what the amount was. So, I had to follow behind them on three of the bills, two of the credit cards, and the car payment I had to go back and pay the difference.
Reviewed May 22, 2023
I went with a refi with the total cash out, and it took about a month and a half, but there was a lot paperwork to do. Any questions I had, I usually got an answer within 24 hours. This is my third time with the refi, and the loan officer is easy to talk to. Also, the rates and the terms are really good and they're competitive. ClearPath Lending has always been great. They're friendly and really thorough. Everything's explained, and if I have a question, they explain it in simpler terms, but I don't feel like they're talking down to me. Being in military, I don't like people talking to me like I'm not educated. They also keep me up to date on things and really watch the market. To me, I get better treated with ClearPath than I did with NewDay.
I'm a disabled veteran, and I'm always looking for the better option. I switched to ClearPath after NewDay because NewDay wants give you the business answers. They don't wanna break it down. I've been with ClearPath Lending for years, and one of the main reasons I stay with them is they keep it easy. I also have Crohn's disease so I gotta manage my stress. NewDay was headache, while ClearPath is not stressful.
Reviewed May 22, 2023
Clearpath's interest rate was smaller and they gave me more back. I refinanced, and it was easy to upload the documents, but getting the payoff statements was hard. However, every time I had a question, the rep answered. I also expected things to take longer, but I was pleasantly surprised.
Reviewed May 20, 2023
Everything was professional. My loan officer was informative. I was able to get in touch with him and also communicate with him via email. He did a good job of helping me through the process. I would recommend ClearPath.
Reviewed May 19, 2023
ClearPath was dependable and prompt. They made a couple of appointments and kept those. I've had a loan before where I wasn't too comfortable with, but I was comfortable with ClearPath. I have recommended them to two other people.
Reviewed May 8, 2023
Nobody prepared me for having to go through all the stuff that I had to go through this last time with ClearPath. I didn't have to jump through a whole bunch of hoops the last few times. But this last time, I had to get the financing estimate and repairs to the house done. Getting paperwork together is one thing, but I had to go through and paint the exterior of the house and tear down a treehouse that I have in the back. There were a lot of people and different inspections that had to get done. This one was more stressful than it was initially to buy the house. When I bought the house, it only took a couple of months. This last refinance, it took six months.
I was in process in November and it took a lot longer this time to get it. It was a little more stressful. But I also was getting my automobile and all my credit cards paid off through it as well. That had something to do with it but I wasn't expecting as much stuff that I had to do beyond what I was normally having to do. The hardest thing I had to do was meet the notary to sign the paperwork. But the people were nice to deal with. I never had a problem getting ahold of them. I'm getting used to doing things more online and not in person. They're good about doing things over the phone, by mail, online, and getting things done. You would think something like this would be something that you'd have to be there for, to be in front of somebody. But they didn't have a problem with any of them.
Reviewed May 7, 2023
I like the information they provided to allow me to make a good decision on who to go with. The application was a very simple process. The loan officer was very informative, worked with me very closely, and provided any and all information that I requested. He was a good representative for the company. I've worked with ClearPath for quite some time now and I developed trust with the company and with the people I was dealing with. I was very satisfied. They were able to provide any and all information and they worked with you very closely. So, I was happy with that. Because of ClearPath, I have become debt-free and I'm able to work with them to have a clean slate.
As a Loyalty Member, we appreciate your valuable feedback.
Reviewed May 7, 2023
I've done a couple of refinances with them. The process is pretty easy and simple. It takes about three weeks from start to finish. My loan officer was great. She answered her phone pretty often. She was very quick with emails. The rate is a little higher than I expected because of the market. But other than that, if you're part of their loyalty program, they don't charge you any upfront fees. It's a pretty good process. It's probably one of the best I've seen.
Reviewed May 7, 2023
ClearPath Lending seemed more friendly and understanding of what I was trying to accomplish. This is my second time dealing with ClearPath. I did a refinance and customer service was way above average. The representative was more than helpful and continuously answered every question. I can always get ahold of them. They kept their word and they were always reachable. I called one time and if I wasn't able to get somebody, they called me right back.
Reviewed May 7, 2023
The refinancing process went well. ClearPath reached out to me last year and I started the process but I had some things going on and I was unable to finish it. So I had to wait and this year, I reached out to them because I had a contact person. But that person wasn't available at the time. So, the person I spoke with took care of me. It was very quick and smooth. The mortgage loan officer and the loan specialist were perfect. And my house came in at a great rate. ClearPath did a great job and the reps are well-trained. Everybody is customer-focused and they can help you do what you need to do. As far as you as the consumer, they should know what they're wanting to do as well. It goes both ways.
We are pleased to hear that you had a great experience working with our team here at ClearPath. We thank you for your feedback and welcome you to the ClearPath family!
Reviewed May 6, 2023
The process was easy. They kept me informed and did everything they could. Given my situation, they helped me. I had a great experience.
Reviewed May 6, 2023
I've done business with both Freedom Mortgage and ClearPath. Freedom was the company that I had originally but I got separated and I needed to refi. I went with Freedom to ask them and they gave me a price. I shopped around and I called ClearPath. They beat that price right away and there was no messing around. Their guy Steve was really attentive and was able to match everything. After they went back and forth to see who could do the best, Freedom Mortgage had the best offer, but Steve was willing to match it. I enjoyed working with him. He was always on top of things. Everything went smoothly and quickly, which was excellent for me.
I needed to get the house refinanced as quickly as possible. I did the refinance with Clear Path and it was a very smooth and easy process. The process took about a month from the initial call to getting approved to somebody coming out and appraising the house and then somebody coming here to sit down and notarize all the paperwork. I'd definitely recommend ClearPath.
Reviewed May 6, 2023
The rep was wonderful. He was always keeping in touch. He was very informative and reachable. When he didn't know for whatever reason or any information, he will research it and get back to me as soon as possible. So I was impressed with this commitment, dedication, and responsibility. Everything went smooth. They are A+ in dealing with disabled veterans. The whole process took less time than I was expecting. They have this program that they keep calling you and they keep you in the record and they inform you about new updates in the market. So they're very good keeping in touch.
Reviewed May 6, 2023
Ron is A1. He's a keeper. He is respectful and helpful. I would make a decision, then I would call him and ask him if he thought that was the best decision. He would never give me any input as far as trying to tell me what to do. He was just speaking to me from experience. That helped me decide. However, the process is too long. I started getting frustrated. There was a whole bunch of paper that ain't even necessary. It was like signing away your life. Other than that, I had a good experience with ClearPath. I would definitely would like to meet some more Rons. But they're all the same - the entire staff. I got letters and phone calls. I'm satisfied.
Reviewed May 6, 2023
From the beginning to the end with ClearPath, everything was very positive. When things seemed like it wasn't gonna go through, Mr. StevenRoy and I discussed it and made everything happen. He was very helpful in getting everything done and everything worked out fine. Everything went well with the rate and with stuff going up and down. I called him a lot and we stayed proactive and on course on what we needed to do to get it done in a timely manner. Once we got everything straightened out and got the appraisal, it took less than 30 days.
We are elated to hear that your refinance experience was timely and efficient. We thank you for the feedback and look forward to working with you again.
Reviewed April 2, 2023
Khashi, the rep from ClearPath, would hang up fast without us finishing up. He thought the conversation was complete but he didn't mean it intentionally. That's just the way he is. Also, I'm used to going through just one person and I didn't like that I had to go through five people. Other than that, everything was cool. The loan was something that I needed to do so the rate and terms were okay. I never liked that the mortgage had to go up but I understand why. Everything went by quickly and successfully and I would recommend ClearPath.
Reviewed March 22, 2023
I've used ClearPath Lending before, and I left them because I did a home equity previously. I didn't take a bunch out against it, and now, I took a bit more out to get some money to do some home repairs. The process was great, and they got it done quick. It took around 10 days and it was ready to get funded. We just went through all the paperwork and they were very informative. They kept me informed every step of the way, which is hard to do since I work nights. They made sure and touched base with me during the time I was up.
Reviewed March 22, 2023
It was a good experience. We got the mortgage. We applied, everything was good, and we closed nice and quick. Everything was asked for upfront. It was very easy. ClearPath Lending's rep was enthusiastic, right to the point, very helpful, helped facilitate things. He knows his business. Helped get us the right paperwork and focused the right information for the underwriter and it went very smoothly. Superb job.
Reviewed March 18, 2023
I came back to ClearPath Lending after I refinanced because the initial experience was so good. This experience has been much better. The customer service is good. Usually, you can go back to them and give them feedback. If anybody was refinancing, I would tell them to go with ClearPath. From a process standpoint, it was flawless.
Reviewed March 17, 2023
Everything was cool. I had no problems at all with ClearPath Lending. Go with them.
Thank you for your feedback and the recommendation of our services.
Reviewed March 12, 2023
Working with their rep was very good. They had everything in order, and the process just went smoothly. If you have questions, don't be afraid to ask ClearPath 'cause they'll give you an answer. Just trust them.
Reviewed March 10, 2023
They were timely, professional, and to the point. The application process was easy and my loan officer was great. He navigated the process very well and communicated with me very well. He was in my corner every step of the way. I have nothing but praise and appreciation for the service.
Reviewed March 10, 2023
Everything was great with ClearPath.
Reviewed March 9, 2023
I did my first refinance with ClearPath four years ago and I've been with them ever since. Everything was explained very clearly and the communication was there. The VA has to have an approved lender and ClearPath was one and it was good. The process was very easy and smooth. When Viet, the loan officer, was talking to me, there was never any type of pressure that I could pick up. He explained everything and gave his contact number and told me I could get back with him, and I did. We've had a good friendship ever since in the form of business professional. I was impressed with his sincerity.
Reviewed March 9, 2023
We've used ClearPath several times and every person I've come in contact with has been very helpful and informative. It's been an easy process every time, which is a good thing. The rep is always very friendly and always reaches out whenever he thinks there's something that could benefit us. So I'm very pleased with the service that he's provided. If I had questions, I usually reach out to him and he's quick at providing me with an answer or additional resources to pursue to answer my questions. We've benefited from using ClearPath. We've gotten great interest rates which has helped us along and we've been able to pay down our debt part of it. The closing paperwork is expensive and there's a lot of redundancy though. If that could be trimmed up a little bit and go a little faster and more efficiently, it would be a great place to look at working on.
Reviewed March 8, 2023
I've gone with ClearPath before and the lady that I dealt with this time was nicer. I'd recommend them. They're pretty good.
Reviewed March 8, 2023
The process went really smooth and I didn't have any issues. Every time we had to call and ask a question or get something done, it was pretty much clear-cut and we got it done. It wasn't too much of an issue getting ahold of them. The rep who took care of us would even call us at certain times just to let us know what stage we're at and how much longer it should take. He kept us informed.
Reviewed Feb. 23, 2023
The second time I refinanced my house, I dealt with ClearPath. I was going through someone else, but they were not giving me a good rate. So, I came back to ClearPath.
Reviewed Feb. 19, 2023
We got a letter and we did the right timing. We checked into it and see what the status was. I did a VA loan because I'm a veteran and we bought this house. We went online and did it that way. The process seemed to be pretty easy. The only complaint is the first time we did it, ClearPath sold the contract to some other company and caused a little bit of chaos. This time around, my wife did most of the paperwork. We've done ClearPath for a while. The only thing is they send us at least two or three letters still every day. They want us to refinance. Other than that, ClearPath has been reasonable.
Reviewed Feb. 18, 2023
It's about my 5th refi with ClearPath and I work with a new crew each time. For the application, I had to submit my income information and we were able to do that with a photograph and a text message. They made it really easy. Then a few more documents were submitted and we signed up with the DocuSign. It was all painless and I did it all in my pajamas. The rep I had always had an answer for me no matter what my issue was, which wasn't many. He had all the answers right there and he could make or break the decision. I requested a personal appraisal from a CPA, not a computer appraisal, and he managed that, paid for it, and sent him out here. He was a really nice guy. I had about 42,000 in equity and we were able to capitalize on that then I could finish paying off all the projects I had to fund to make the house where I wanted it and few other things. I'm superiorly happy.
I couldn't wait to go back and refinance with ClearPath. When you buy a house in the local community somewhere in USA, you'll have to use their people and their financing, that's the best way to get through it. And in about a year, you can go refinance. ClearPath is clearly the leader in that and I’m 110% satisfied with them.
Reviewed Feb. 18, 2023
Everything was pretty good from the moment the rep and I conversed. It was a walkthrough process from first sit down conversation to closing. The professionalism and customer service was great.
Reviewed Feb. 18, 2023
I've gotten excellent service through ClearPath and I've never had a problem with them.
Reviewed Feb. 12, 2023
I did the VA loan and it was an easy-going, pretty smooth transaction. My loan officer was also easy-going. He knew what I was working toward. He was great as an officer. Clearpath picked the phone up for me whenever I called. They had answers for every question that I had.
Reviewed Feb. 12, 2023
The application process was easy and I was comfortable. My rep was excellent as far as taking care of things. If you had a problem, they explained and took care of it quickly.
Reviewed Feb. 12, 2023
Their rep Kashi and his assistant were two of the greatest people I've ever met. They understood where I was coming from and worked with me on everything. Go for ClearPath and ask for Kashi.
Reviewed Feb. 12, 2023
The application process was straightforward, efficient, and to the point. They told me exactly what was needed. As it got close to the close date, we communicated quite a bit and the close was flawless and timely. Our rep Joe helped me. He was very accessible whether I called him late evening or early morning. He always did what he could to answer any questions or help along the process. I've already recommended them to others.
Reviewed Feb. 11, 2023
ClearPath Lending reviewed my credit report and had me sign some documents and send them some documents. They had the house appraised, everything came back fine and they approved it.
Reviewed Feb. 10, 2023
Everybody worked good. They got the process done quick. I knew what I needed the first time around and everything went like clockwork. Everything went quite smoothly. It is easy to ask questions to Clearpath and they get the answers I needed or they would need. I didn't have any hesitations or confusions. Through phone calls and emails and texts, I got everything I needed.
Reviewed Feb. 10, 2023
Applying was easy and working with their rep was good. They didn't call me much or bother me. They said what they needed.
Reviewed Feb. 5, 2023
There was a lot of legwork and it was a lot of phone calls and text messages and trying to get everything right and together. But overall, it went pretty well. The rep we worked with was really good.
Reviewed Feb. 4, 2023
I liked what ClearPath had to offer. They have more direct communication and a smoother process. The other company I called didn't have their act together and gave me the runaround. The two girls I worked with at ClearPath were very forthcoming and made the process very easy. They were very attentive. If I left a message, they would call back right away. They were very good at staying on top of things. There was a couple of paperwork. But you're going to get that when you do things over the phone. I also like their loyalty program. It's where in six months if the interest rates go down, they offer you a chance to refinance and go to a lower rate. I like that even after the process is over, they keep on it. They don't just say, "Goodbye, we're done." The whole process took 30 days.
Reviewed Feb. 3, 2023
All I did was refinance. It was fairly quick. And communication was fine. I did the cashout thing to pay off some bills. That was the refinance cash. It was tough. I told ClearPath if I couldn't pay off certain stuff, it wasn't worth it. But if I could pay that off, I would refinance, and that's what happened. The interest rate everywhere could have been a bit lower because I was going for a 3.2 and ended up into a 5-point-something. That was too much. But at the time, it was beneficial. So, I did it.
Reviewed Feb. 2, 2023
I've done business with ClearPath before and they're pretty good to work with. The application process was smooth and simple, although I did have one problem that I didn't like.
Reviewed Jan. 23, 2023
ClearPath did what they were supposed to and I'm very satisfied with my experience with them. I lived in 11 different states, had owned a home in most of them, and ClearPath ranks as high as any of other companies.
Reviewed Jan. 22, 2023
I've dealt with ClearPath for years. When the service is beneficial for me, the reps call and say what they can do. I've done one every eight months to bring my rates down. I started with another company and after the initial application process, they wanted copies of all kinds of stuff at the initial paperwork. Also the final numbers were not good enough so we stopped. Months later, ClearPath started the process and they only asked for a few things compared to the 20 something items with the other company. They knew what they were doing compared to the other company.
Reviewed Jan. 21, 2023
The reps handled everything and answered every question that I asked. Providing the documents was very easy once the rep showed me how to take a picture of it on my phone and download it and send it off. That was something I didn't know but I know now. It was a great experience with ClearPath.
Reviewed Jan. 21, 2023
The communication with the ClearPath rep was really good. I work at my job and I'm not allowed to have my cellphone in the building. So I gave him a during the workday phone number/email address. He was very prompt with any updates that he received getting them passed over to me, as well as any additional options or just confirming things that we went over. Overall, I was very impressed.
There were also minimal documents. Then the documents that we had to fill out and send back were very user-friendly and easy to understand. It's not something I really had to dig into. If I had any questions, he was very prompt to answer them. If he didn't know, he'd find somebody who did and then get back to me within the same day.
Reviewed Jan. 21, 2023
Working with ClearPath Lending was easy. They're good people. When they needed something, they called me. And if I needed a question, I could call the rep. No ifs and/or buts. I'd work with ClearPath again in a minute.
Reviewed Jan. 20, 2023
I worked with ClearPath in the past and I liked the way they do business, so I wanted to do business with them again. They made the application process very easy to understand and walked me through it and dealt with me. Going through purchasing a home and dealing with mortgages, it's quite a lengthy and in-depth process, and that can be tricky for anyone. But ClearPath made it really simple and easy to understand. The process was done in a timely manner. It could have been done faster. But it was fine. They were always available there for me at any time. They went above and beyond. The people that I've dealt with even gave me their cell phones to get ahold of them if I needed to get ahold of them on the days that they were closed on the weekends. So they were very helpful. If I had any questions, they'd be there for me.
Reviewed Jan. 20, 2023
ClearPath clicked back in, took the ball and went running with it. But they didn't mail out the loan. They picked the ones must be taken care of. But they left all up to me to find these people to pay them. The title company sent me all the checks. And they didn't have the right prefix on the thing. They had NBC. Who is NBC? TOM. Who is that? I had to find out, call somebody. And it was very frustrating getting everybody paid. We got Nina in the midst of it and she was okay. There was a lot of misdirection in it, and she was poor on communicating but she got the job done. Also, I liked the first one I worked with. He was all right with me.
Reviewed Jan. 20, 2023
The people part of ClearPath was very good. The loan officer was very good. Joe was almost like a part of the family. He was very accommodating. His assistant was new, so she was still learning things. There were a few times that I had already handled things with Joe and it’s already taken care of, but she was late catching up. So I had to bring her up to speed.
Their technologies are a little antiquated. The signing process required a lot of uploading and downloading of files. They didn't have any online signing and authorizations like a lot of other lenders have everything done through automation. Not the entire process use the DocuSign. There were some documents that we had to upload and download. Also, they should improve on the availability to communicate online instead of having the phone calls back and forth. But overall, ClearPath saved me a lot of money.
Reviewed Jan. 20, 2023
ClearPath Lending made the process very easy for me. That's the main reason I get along well with my lenders. They're very informative and easy to work with. It's a little different for investment properties than primary residences. But for the most part, it has been straightforward. They're upfront. They pay different things off in order to get a better rate. So, there are different ways that they go about, try to work with me to get the loan to the best benefit.
Reviewed Jan. 12, 2023
It was an easy process the first time I used ClearPath, so I used them the second time for a VA refi. It was still easy to work with them and I had no issues. The whole process took less than 60 days.
Reviewed Jan. 11, 2023
I called ClearPath and they didn't call me back. I went with the first person I found and they ended up being another company, and they were not good. Right when I was ready to cancel the whole deal, a fellow named Long called me, returning the call to see if I had gone through with buying a house and all this other stuff. I told him what was going on. I asked him if I could legally switch. He said, "Yeah, do whatever you want. You're the consumer. They can't tell you what you can or can't do." I traded it to him. He has done more in three days, and they did it over a month. My closing date with the original company was November 11th. We're a week and a half to close, and he exceeded that date. We did it on November 1st. I was on the phone with him at 11:48 at night, trying to get the rate locked in because the rates are going up the next day. He finally got it locked in. He stayed up all night working to do that just because it's the kind of guy he is.
Overall, the application process with ClearPath was very easy. Their portal was pretty easy to use. I hate computers, and I was able to do everything on my phone. They emailed me everything. I just took a picture of what they needed from me and uploaded it to their portal and that was it. I can't speak for everybody at ClearPath but Long and his team will bend over backwards to make sure that you get done what you needed done.
Reviewed Dec. 15, 2022
This is my fifth time of refinancing with ClearPath Lending, so I always call Long when I'm ready to do this. And it has been a bit easier every time. It's also quick. Long is on top of it. He's very thorough with what he does and what I need to do. Also very thorough in answering questions when I had something come up. And he was very nice on the phone. We're still having some issues with one of the checks that they sent to pay off my credit cards. That has been the only hiccup. I would like to have a lower rate, because I didn't go to a higher rate this time. But the terms were okay.
Reviewed Dec. 4, 2022
After I worked with ClearPath the first time, everything was so simple and easy, and communication was good, so I kind of stuck with them. Dominic is amazing. I really have to do very little. He handles everything.
Reviewed Dec. 3, 2022
The approval for the refinance with ClearPath Lending was right away. But everything took about 90 days. We were going through hurricanes, too. So that put us back a little bit. I had to sign again and then it had to be put back, and all the paperwork had to be redone because we had another hurricane. But it had nothing to do with the finance company. The rep always had her supervisor there to answer for me if she couldn't. And I was always satisfied with what she had to tell me. I was able to refinance for the first time and everything went smoothly. ClearPath answered everything. If I wasn't happy with something, they would make sure that I was happy. I ran into a couple of snags and they were good.
Reviewed Dec. 2, 2022
I called them one time. I did follow through and I got approved. I got everything through ClearPath. Everything was smooth. It was a good process and it didn't take that long. My loan officer was real nice. He was excellent. The rate a little too high right now. But they said I can get a better interest rate in June.
Reviewed Dec. 1, 2022
The whole process and was easy and done in the right way. The rep was always open to the calls. If he was busy, he called back. In a year or so, ClearPath will call me back to try to get the interest back to where it was. I like that.
Reviewed Nov. 30, 2022
I was in better hands with ClearPath Lending because I had dealt with them before. I loved them then. I had two females working for me and they were on top of everything. If I called for any questions, the question was answered. If I didn't get in touch, they got back with me within 24 hours. Everything was good for me.
Reviewed Nov. 19, 2022
ClearPath's lending process was very charitable and everything was very professional. They came and did a interview with me for an hour to maybe two, then the rep I worked with was very courteous. She came across in a way that she was very receptive. Sometimes, you can get in meetings with people and they can turn you off for whatever reason and she was not like that.
Reviewed Nov. 18, 2022
I love the two people that work with me every single time. Wesley and Chris were wonderful. I couldn't ask for better people than these two people.
Reviewed Nov. 17, 2022
I had a good experience with them.
Reviewed Nov. 10, 2022
We were very happy with ClearPath. The application process with them was very easy. I had not given my W-2 to our tax preparer for the year of 2020, so it was a hassle. But it wasn't their fault. We ended up having to do an amendment. The only complaint I had was their way of searching out the balances. They go by the credit report, and credit reports only get reported every three months. When they told us how much and wrote the checks for people that we owed, there were some that I owed quite a bit still and there were some that were sending me back. For our Walmart account I had to come up with $2,000 out of the money they gave me to pay them off because it showed very little balance and that had to have been reported three months ago when we had it almost paid off.
Reviewed Nov. 9, 2022
They handled everything pretty well. There were a lot of differences with the first time that the county, lenders and everybody tied into which prolonged the process by five months. They had issues with getting water testing that they had to do because I was on well water. Then we had the storm that hit Florida and we had to do another inspection. It was a lot of back and forth. My rep and his supervisor were very informative and they talked me through it. Even when I was ready to call it quits, they're like, "You know what? Let's see what we can do to help you out." They both went above and beyond. I was very appreciative and it all worked out.
But it would be better if they have a list of companies that they work with to get the required tests done. I had to find the company and pay out of pocket ahead of time. There was a lot of work on my end to go through that. Luckily, they were able to add it in the closing.
Reviewed Nov. 1, 2022
I was with ClearPath Lending twice. They’ve refinanced my house. Then this time, I pulled out cash to pay off debt. I just happened to contact Steven again because he, as well as Robert, always stayed in contact. So, that made it a little bit easier to just contact them and say, “Hey, this is what I'm trying to do.” I knew what I needed. They also let me know what I needed, but because I had worked with them previously, I was already a step ahead of them and sent them everything prior to us even getting started. So, it was a quick closing. I didn't have any issues. Steven was very communicative and lets me know the process and where I am and what was going on. Robert did the same thing. Robert was the one who started doing all the closing stuff.
Everything was perfect. Even when it came time to cut the checks to the creditors, everything was taken care of. The money went into the account for me to continue paying the other creditors. The only thing is that I still had to go back and pay certain creditors myself, whereas they had cut the big checks to the other people. I had to go in and still say, “Okay, I have to pay this first and I have to pay this first.” I just would have rather preferred to cut a check and then not have to worry about it. Other than that, I like the skip two payments with ClearPath. It allowed me to even pay more debt off because what I would have paid for our mortgage, I was able to put on other credit cards.
Reviewed Oct. 31, 2022
When I initially made contact with them, they were thorough and professional. Everything was done in a timely manner. The application process was simple and direct. They explained everything to me. It was a good process.
Reviewed Oct. 30, 2022
Everyone was helpful and they communicate both ways. If I had questions, they were quick to respond and if they had a request, they'd let me know what they needed. I'd get it to them and they stayed right on everything. They were easy to work with and I would recommend them if I knew anybody that was trying to finance a house or refi.
Reviewed Oct. 29, 2022
When they called, they told me they could get my mortgage down and that made me feel good so I went with them. I have a fixed-rate loan that I got through the VA and the application process was simple and quick. The rep I worked with, Steven, was amazing and quick to respond. If I sent something, I got a response back in a matter of hours, if not minutes, and some days. When I would call, he was very knowledgeable and he was able to help me with any questions I had.
Reviewed Oct. 28, 2022
The whole process with ClearPath went pretty good. The rep I worked with was available every time I called him. If I left a message, he would call me right back or he would answer the phone when I called. I have used ClearPath in the past as well and I never had any issues.
Reviewed Oct. 27, 2022
I have been a ClearPath customer for a few years now. I refinanced with them three years ago. They have a good loyalty program and their services have always been above and beyond reproach. Also, they are timely, professional, and customer-focused. They're a good organization to deal with and I have had nothing but success with them. This will be my third time refinancing with them and they do everything that they say that they're gonna do. They get right on the refi and handle all business. Chris was my senior lender and he's great. Not only was it a business exchange, but it was also a teachable moment for me because he opened my eyes to some things I had no idea about. I highly recommend them.
Reviewed Oct. 26, 2022
My experience with ClearPath started off as good in the beginning once I got approved, then it was slow to get after them to get information. Also, sometimes I wasn't satisfied with the rep not getting back to me. But the application process was okay.
Thank you for your review, we appreciate your valuable feedback.
Reviewed Oct. 25, 2022
Working with ClearPath went very well. It's a good company to use. They were efficient and they answered a lot of questions. I did the whole thing with the representative and it went very smoothly. Uploading documents was very easy.
Reviewed Oct. 16, 2022
Our experience with them went smoothly. They were patient. I did the paperwork. They helped me do it to make sure it was all completed with no problem. The rep I worked with treated me right. She was patient enough to make sure that all my questions are answered and I got the best deal.
Reviewed Oct. 15, 2022
I had a good experience with ClearPath. They were very knowledgeable about the whole process. They answered all my questions and were really nice.
Reviewed Oct. 14, 2022
They were very honest and trustworthy. They answered every question I had and were very available when I needed answers.
Reviewed Oct. 13, 2022
Our experience with ClearPath went well. The reps were good. But they could have done more verbal communication. They relied so heavily on text messages and email.
Reviewed Oct. 12, 2022
I first applied to buy my house in 2017. I filled out the application, and we had some struggles with the process being that I live out in the country and I'm on a shared well. I had to have a well inspection twice because the first time it didn't pass. So I had to put an RO system in. The agent, Steven, was always there for me when I needed a question answered. Steven and the other rep did a very good job. The only thing that I have a problem with ClearPath is for the amount of money that those agents make, I ended up doing most of the work. I should have gotten paid the commission for all the work I had to do.
Whenever the agents needed something, rather than them going to get it, they call me. I ended up having to get all these reports and the financials and pay for the water tests, which are things that I don't think that I should have ended up having to pay for. It happened again this time when I refinanced my house just two months ago. Also, it was about a two-week delay from the time I was supposed to close till the time I actually closed. Still, working with ClearPath made life easier. I'm 73 years old, and this is the first house that I've ever bought. I got my house bought and that was the most important thing.
Thank you for sharing your refinance experience working with Steven. Welcome to the ClearPath family!
Reviewed Oct. 11, 2022
ClearPath has always been good to me. Communication is really good. The rate's a little higher than I wanted but that's what's happening with the economy right now. Other than that, the terms are good and they're easy to get along with. They do what they say.
We appreciate your review and we welcome you to the ClearPath family!
Reviewed Oct. 9, 2022
ClearPath's reps were good and the process wasn't that long. It took about a month or so and I was happy with them.
We appreciate your feedback about your recent refinance experience working with our team. We look forward to assisting you with your future financial needs.
Reviewed Oct. 8, 2022
We got a 30-year fixed loan from ClearPath and they made it very easy, even when it came to using the computer, which I'm not good with. They talked us through it, and they were very polite and helpful. They were also constantly available. The young man I worked with even gave me his direct number where I could reach him if I had any questions. And so did the young lady so that I didn't have to go through the recording and go from one person to another or have to sit on a wait line. They made it very convenient for me and they answered any questions that I had. And we got through everything in a very reasonable amount of time. We wanted to make sure that we got it done so that I didn't have to make a mortgage payment in October and it was done with minimal amount of frustration on anybody's part.
We are so pleased to hear that your refinance experience was easy. We value your business and welcome you to the ClearPath family!
Reviewed Oct. 7, 2022
I refinanced a couple of years ago and this year, I did a cash-out refinance. I contacted the person that helped me last and then everything was through the phone or by email. ClearPath was easy to work with and they were always willing to work with me with whatever questions I have.
Reviewed Oct. 6, 2022
The reps explained everything I needed to do in detail during the application process with ClearPath. It was simple and easy.
We appreciate your review and we welcome you to the ClearPath family!
Reviewed Oct. 5, 2022
Refinancing with ClearPath was very easy and efficient. It took less than 10 days from application to approval. The rep we worked with was very positive and good. I was impressed with his responsiveness and knowledge of the trends. There were some support staff too that were getting things from the team sent via email. Emails were very quick. Working with ClearPath has enhanced my life. It has made a significant impact on our ability to refi and get good rates at a good deal. We're finishing the last-minute details where we are locked in the rate before they raise.
We are elated to hear that your refinance process was easy and efficient. Thank you for valuable feedback and welcome to the ClearPath family!
Reviewed Oct. 4, 2022
I've been dealing with ClearPath for four years since I first purchased my home. Each time that I dealt with them, I never had a problem. It was fantastic and the rep was great.
We are so pleased to hear that you are happy with your Loyalty benefits and the service you receive working with our team, here at ClearPath. Thank you for your review and we look forward to working with you again soon!
Reviewed Oct. 3, 2022
Things went very well. They were good people who always kept in contact with me and helped me with the process. My rep talked to me as opposed to just emailing and going through a machine. We actually had a conversation. I got what I wanted and we paid off a lot of debt.
Thank you for your review about your recent experience working with our team. We value your feedback and welcome you to the ClearPath family!
Reviewed Oct. 2, 2022
They gave me the best deal I could get with no lender fees. Uploading documents was easy. Go with them.
Thank you for your recommendation of our services and your feedback about your latest refinance experience. We look forward to assisting you with your financial goals in the future!
Reviewed Oct. 1, 2022
My experience with them was very good. I did a refi and everything was fine. I was always well-informed. I'm not really happy with the rates but I knew they had gone up. Other than that, I was very happy with ClearPath.
We thank you for your review and welcome you to the ClearPath family.
Reviewed Sept. 30, 2022
The person I dealt with was very adequate about what they did. They stayed in touch with me with all that was going on. They were very polite people. ClearPath is a good company to go with.
Thank you for your review about your recent experience working with ClearPath. We value your business and welcome you to the ClearPath family!
Reviewed Sept. 29, 2022
When I first got with ClearPath, they were able to get our mortgage down. Everything I did with them was good. They are very informative and they go over everything. We did this last refinance and I wasn't scared to go with them because I had prior experience with them. When I was doing my closing and I had questions, I was able to call my rep Joe. He cleared everything up and without any discrepancies. He was very kind and he told me not to hesitate to reach out if I had any questions. I recommend ClearPath.
Thank you for sharing your refinance experience working with Joe. Welcome to the ClearPath family!
Reviewed Sept. 28, 2022
My rep Chris kept me up to speed with the whole process. If I had questions, I called him. He gave me his work cell phone so even during his son's practices, he picked up. Everything was pretty quick. The rate was competitive and it was 0.25 less. Definitely go with ClearPath, especially with Chris.
Reviewed Sept. 27, 2022
After the process, it was a mass amount of emails and stuff on top of it. It's crazy, overwhelming and annoying. Other than that, the rep's communication was fine.
Thank you for your review.
Reviewed Sept. 26, 2022
They told me the process would be 45 days but it was a lot less than that. It went a lot faster than I thought it would. Everything was just flowing.
So glad to hear your refinance was quicker than expected. Thank you for your feedback.
Reviewed Sept. 11, 2022
I've used ClearPath a lot of times. They got the process done quickly. I was satisfied with the process. But I wish they would keep the loan. They pass it. They couldn't keep it. Other than that, ClearPath always treated me fairly.
We are so pleased that you continue to utilize our services, as a Loyalty Member. We thank you for sharing your most recent experience with us – we look forward to working with you again!
Reviewed Aug. 28, 2022
Their options outweighed the other people that I was going to. The rep was very gentle and understanding. He didn't keep me waiting around. He was very responsive.
Reviewed Aug. 27, 2022
I went through ClearPath again because the last time I did, it was pretty good. After the first time, everything went so smoothly with them. They notified me about everything and what was going on. So it's pretty good.
Reviewed Aug. 23, 2022
I worked with ClearPath Lending in the past. That experience was fantastic, so I figured the next one, there was no other choice but them. Because we had worked together in the past, it took minutes. I love that I worked with Nathan again. He was part of my team during the first refinance. The door of communication was open. He kept me abreast of everything that was going on. Even when I wasn't expecting a call from him, he would call, let me know what was going on. So, I appreciated that. I felt heard, well advised, and in control of the situation at all times.
Reviewed Aug. 16, 2022
I did a VA refi IRRRL and a VA mortgage with ClearPath Lending. When I started working with the agent, he was awesome. He was a hardworking guy. I've already told a number of people about him. I worked with them for a long time, from October of last year until we closed about a month ago. We ended up not getting the first property and getting a different property. But I liked how well the rep communicated with me. They did a great job. We had interest rates rising. This was a challenging project and we pulled it off. It went well. So, I was happy with the whole process.
Reviewed Aug. 15, 2022
I've been with ClearPath Lending for a long time. I refinanced the house through them. And when I was getting ready to sell my house and buy another one, I just went with them since they were already my lender. It was easy.
Reviewed Aug. 14, 2022
ClearPath Lending gave me what they said they would. The rep helped me a lot. I was surprised that the process worked that good. Go with them.
Reviewed Aug. 13, 2022
One of ClearPath Lending's team members reached out and said, “You know, since you're a veteran, you can refinance up to twice a year.” We were looked at everything, and he helped me with it. And just continued working with them. He held my hand throughout the process. They made it easy and explained everything well. With COVID, they probably lost our original guy that we worked with who was awesome. And the next team was awesome too. They’re professional and kind. They took their time with me, which I appreciated. And if for some reason my husband wasn't present when they could talk that if he had any questions, I'd explain it. They would say, “If he has any questions, have him call back.” They made it so easy to do a refinance. So whenever it was time to refi, we would use them again.
They kept to our rate often because we did a cash out refi. So it’s different than the standard refi. And with rates going up, they were able to keep at what it was versus raising it, which was good. They went over a couple of different scenarios, if we do it this way or another way. And it still saves us almost $3,000 a month once you cashed out and pay off whatever else.
Reviewed Aug. 12, 2022
Henry, the rep from ClearPath, walked me through the whole process all the way through to the end. He was outstanding. He was very patient and informative, and broke it down in several different ways. He gave me a couple of different options and told me his opinion. It was a little bit more money upfront, but in the long run, it was gonna save me money. The application process was simple. Henry said he was gonna send me an email and it was going to have everything in order that I need. When I get that stuff together, I should send it to him and we would move on to the next step. We did everything in small increments. So, it didn't seem like you had this big mountain to climb. He was responsive. If I sent a text or did something like that, he called me back. Or if he didn't answer the phone, he was usually in touch with me fairly quick.
The closing process was smooth and it was a few bucks cheaper when the lady showed up, which was better. Henry followed up and said that he wanted to touch base with the final numbers. His numbers matched and he explained why. He wanted to make sure that I knew what the final numbers were and I said that I had it off the paperwork, and we discussed it. One of the initial questions that I asked was how long the process was going to take and I was given the timeline. It was a little bit shorter than what the rep said it was going to take. The experience I had with the people that worked with me were the best. They delivered what they said they were going to deliver. In today's world, you can't ask for more than that.
Thank you for sharing your recent experience working with Henry. We are excited to hear you were able to save money during the process. We look forward to working with you again soon!
Reviewed Aug. 11, 2022
We worked with ClearPath before. We went with them again because their process was clear, concise and precise. Everybody was also friendly. Whatever they needed, they would call me immediately and tell me what they needed. Or they tried to get everything on their own if I wasn't able to get it. The rate could have been better, but it's good for what we were needing it for. They also offer you competitive rates if you’ve worked with them before with their loyalty program. I would recommend them.
Thank you for your review as a Loyalty Member. We are pleased that you have had another good experience with us and have recommended our services. Thank you and welcome to the ClearPath family!
Reviewed Aug. 10, 2022
We refinanced with ClearPath and the process was fairly easy. It was hard to conduct business when you work Monday through Friday from 8:00 to 5:00. But the reps were very professional.
Thank you for your review!
Reviewed Aug. 9, 2022
I've been talking to several people and Steven called me. He asked why I didn’t use ClearPath again and what we wanted to do. I said that we wanted a cash-out and that the last appraisal we got was dreadful. The woman didn't know what she was doing. It came in 215 and our house is worth way more than that. Now it’s been six months and we wanted to try to get some cash-out. He asked if he could make a proposal and I said yes. He wasn't pushy and I liked that. I would have liked to have kept our 2% rate but it wasn't Stephen’s fault. The rates were going up. But our appraisal came in at 284 so I like that. ClearPath is a great company to work with. We talked to three people during the process and they were wonderful. They always returned call and messages, which was very important to me. It was an outstanding experience with ClearPath.
Thank you for your recent review and sharing how we were able to get you closer to where you wanted to be with your refinance. We appreciate our Loyalty Members and are grateful you gave us the opportunity to earn your business again!
Reviewed Aug. 8, 2022
I got through the application process with ClearPath okay. I should have said more and I didn't. I didn't know how that was gonna work through but I’m cool with it. I'll take what I got.
Thank you for your feedback.
Reviewed Aug. 7, 2022
The mortgage process with ClearPath was very easy and Chris or Robert was very helpful with any questions I had.
Thank you for your recent review working with Chris and Robert. We value your business and welcome you to the ClearPath family.
Reviewed Aug. 6, 2022
I liked ClearPath’s service. The process was as smooth as you could possibly imagine. They cater to veterans anyhow so it was a no-brainer. The rep would call me or I could call them. Instead of getting a voicemail, they'd always answer the phone and I never had to talk to a computer. ClearPath is a very professional organization. And if I have to deal with somebody in the future, I would definitely deal with them.
We are so grateful to hear about your recent experience. Thank you for your recommendation of our services and welcome to the ClearPath family!
Reviewed Aug. 5, 2022
The experience with ClearPath was great as well as the communication. The loan officer was fantastic and there were no headaches. ClearPath is the best that I've seen.
Thank you for your review. We welcome you to the family and look forward to working with you in the future!
Reviewed Aug. 4, 2022
ClearPath’s process was smooth, fast, honest and easy. The reps were very professional and friendly. It was all a great experience and ClearPath got me a better rate than everybody else could. They're the ones to go with. I recommend them highly.
Thank you for your recommendation and your recent review of our services. We truly value your business and welcome you to the ClearPath family!
Reviewed Aug. 3, 2022
The application process was smooth and easygoing, and I had no problems at all. I strongly recommend ClearPath. They're quick, efficient and honest. If there is something that comes up, they contact you and work you right on through it. So, it's not a problem to begin with.
We are so pleased to hear about your experience working with our team. We look forward to working with you again!
Reviewed Aug. 2, 2022
The ClearPath rep we worked with was really helpful. He would keep us updated. Eventually, he had to go take care of something else, so he passed us up to somebody else. But she wasn't as communicative as the first person. I also thought that we were discussing something more about closing costs closer to 10,000, which caught us off guard when we were signing the paperwork, asking me for nearly $20,000 for a closing cost. So, that threw a hiccup in it. But I'm happy with what I got. I wish that it would have been a lower closing cost from the get-go and kept my original APR percentage. But unfortunately, it is what it is. We had to redo the paperwork, which put a delay in a lot of things. But, overall, the experience was decent.
Glad to hear that you had a decent experience working with us. We value your business and welcome you to the ClearPath family!
Reviewed Aug. 1, 2022
During my application at ClearPath, there were a lot of hoops to jump through and it took about a couple of months. But sometimes I'd have to get stuff to get it together to send to them. They were also always very patient and helpful in explaining what they needed.
Thank you for review!
Reviewed July 31, 2022
I was with ClearPath and then I went to another one. But now I’m back to ClearPath. I have the same guy working with me, Steve. There was a snafu in the whole process because it was supposed to be a certain rate that he tried to lock in, but then the rate got unlocked somehow, and it went up. So, the application took a little longer. But he was good.
Thank for your review working with Steven.
Reviewed July 30, 2022
The application process at ClearPath was easy. I had some hurdles to get over, but it went well. Everybody was amazing through the whole process. They kept me up-to-date and went through all the documents that I needed.
Thank you for sharing your experience with our team. We value your business and welcome you to the ClearPath family!
Reviewed July 29, 2022
I did a refinance with ClearPath and the process was smooth and quick because they already had my information on file. I worked with Steve and he checked in at least once a week to give me an update on what was going on. They didn't require much information from me other than tax forms.
Thank you for your review of our services. We are pleased to hear that the process was smooth and quick. It was a pleasure working with you again.
Reviewed July 28, 2022
Henry, the guy that works for ClearPath down there in California, did a lot of work for me and helped me get through the process. I was impressed with the way he could talk to you like you're a person and not just an object. He laid everything out on the line. He told me what I had to do and I did it, and he did whatever he told me he was going to do. He kept his word all the way through the whole process. He wasn't trying to lead me off on some quick pitch and he was mainly the reason why I stuck with ClearPath through the process. He made it easy for me and got me the best deal he could.
Thank you for sharing how great it was to work with Henry! We truly value your business and welcome you to the family!
Reviewed July 20, 2022
House refinancing was a new experience for me and with the changing processes, procedures and qualifications, the experience could have been bad. Mr. Jose ** a member of ClearPath lending made the process a lot less complicated than it could have been. He was very knowledgeable about the interest rates, closing, inspections and putting me in touch with the right people to get the process started and completed. He kept me apprised of developments as they came along and without it, I would not have been able to complete the refinancing. I give him and ClearPath lending a five-star rating for professionalism and attention to detail, and I give my thanks for all the work that you are doing for homeowners. Arthur
Thank you for your review about working with Jose and our processes here at ClearPath. We are so happy to hear that you had a wonderful experience. We welcome you to the ClearPath family and look forward to working with you again!
Reviewed July 18, 2022
They did everything they said they'd do. The loan officer I worked with was great. He walked me through everything.
Thank you for your review of your recent refinance experience working with our team. We welcome you to the ClearPath family and look forward to working with you again.
Reviewed July 17, 2022
The application at ClearPath was a simple process. They got in touch with me every so often whenever they needed something or they let me know every few days how the process was going until it was completed. The rate and terms were good.
Glad to hear you experienced a simple process with great terms and rates. We value your feedback and welcome you to the ClearPath family!
Reviewed July 16, 2022
I’ve used ClearPath twice and they've been very communicative. If I had a question, they responded in timely manner. The only thing was I thought I was talking to two different people because one email had a nickname and one email had a real name. But I was talking to the same person. I don’t like the home loan refinance process generally but as far as ClearPath doing what they were supposed to do, they hit the bar. I wasn’t surprised by anything. When they gave me the numbers, I looked at them, had a question and they made the appropriate adjustment.
Thank you for your thorough review of your experience working with our team. We truly value your feedback and look forward to working with you again in the future!
Reviewed July 15, 2022
Jo, our server, was a superman and their process was very improved. I was happy with my experience with ClearPath. It took them a while, but they got it done right.
Thank you for recognizing Joe during your refinance. We truly appreciate your feedback and we welcome you to the ClearPath family!
Reviewed July 14, 2022
When I worked with them a year ago, I appreciated how professional they were. This last time, I was already with Freedom Mortgage and I called ClearPath. I said I'm having issues with Freedom and that I've been waiting a month and that they were dragging their feet. My rep said, “Don't worry about it. I got it. I'll take care of it.” In three days, the ball was just about finished bouncing. Go for ClearPath. They treated me right.
We are elated you that as a loyalty member you had another quick refinance. Thank you for your feedback and welcome to the ClearPath family!
Reviewed July 9, 2022
I did a cash-out refinance with ClearPath. I went with them because they were the most forthcoming with the most information. The application process was pretty smooth going and straightforward. I had done a refinance before so I already knew how to find all my digital documents. That part was easy-going. The only thing that was a little iffy was right towards the end of the closing process, the underwriters kept coming back with needing one more thing. I turn around and get it right back to them the same day. I wouldn't hear anything for a day or two then they go they need one more thing.
The other thing was we had to have a second termite inspection done because there was a miscommunication on a couple of the outbuildings that I had. The appraiser added those into the value of the house as opposed to not. They're not inhabitable buildings as they're just hay sheds. But in order for the underwriting to go through, we had to have the exterminators come back out and termite inspect those buildings. It was two or three things right there that last week before closing.
Eventually, we closed. The only issue I've had is that since the closing, my cash in hand was direct deposited but they were supposed to cut me a check for my auto loan to pay that off. For whatever reason, that check got sent to my Realtor instead of to me. I actually got a notice from my insurance company yesterday for a notification of cancellation for nonpayment because the title company decideded to send it snail mail and uncertified. the insurance company has not received the check yet. My rep at ClearPath was saying, "It says the check was received back on the 29th." I talked to my insurance company and they have no record of receiving any check from them, let alone that check number. How did ClearPath have it as "received"? There have been a few little clerical issues as far as dotting the i's and crossing the t's.
For the most part, I just called my rep, Cameron, and he was great. He answered about every time I called. If not, he usually got back to me within an hour. The few times that he didn't pick up were if it was late in the day. He got back to me first thing the next morning. If it was before mid-afternoon, he always got back to me that same day. If I asked him a question and he didn't know, he'd tell me he didn't know and he'd get back to me. He wouldn't try to tell me what I want to hear or push through and play like doom and gloom. This was another reason why I went with ClearPath. There was alos another person named Martin and he was the senior processor that was above Cameron. I only had two or three communications with him. It was short and concise. He's just not the most conversational guy on the planet.
With the rates and terms I got from ClearPath, I'm not crazy about them. But rates are up for everybody right now. At least with me being a veteran and having my VA home loan, I can do a streamline refinance for that in six months if the rates go down. I'm not too terribly worried about it but it was a little disheartening to see my rate double. I was down to 2.3 and now I'm at 5.65.
Thank for sharing your experience with us. We are happy to hear that as a Loyaltly member you had another good experience. We look forward to working with you again!
Reviewed July 8, 2022
Clearpath Lending is really great. It was really quick the first time I ever talked to them, and I like the people. I don't know anybody down there, but I'd like to meet them. They have really been nice with us. Sometimes, I had a question that I couldn't quite understand and they were just right there to answer it. As soon as I call them up, it's like I always knew this person. Clearpath did fine with the process too, and there wasn't anything long about it. When you're playing with that kind of money, you wanna take it easy and make sure all the numbers are right.
Thank you for sharing your refinance experience working with our team. We value your business and look forward to working with you again in the future.
Reviewed July 7, 2022
The experience was better than I thought it was gonna be. The first guy was good but he went away. I got hooked up with another guy named Luke who was good, too. There was a lot of paperwork I had to give them. The interest rate was 3.75 but after I had the inspection on the house for the termites, they raised it to 4.25.
Thank you for your feedback about working with Luke. We value your business and welcome you to the ClearPath family!
Reviewed July 5, 2022
My experience with them has been easy-peasy. The rep was extremely courteous. They took care of me like they always do.
Thank you for sharing your refinance experience working with our team. We look forward to working with you again!
Reviewed July 4, 2022
Working with the, they definitely were above and beyond what the other lender was in terms of experience and understanding the process. Even through the entire process, they were on point. I didn't get rid of the other lender until we got to the appraisal. So I kept them both moving until I got the appraisal back. And then the appraisal was the breaking point for me in terms of how they were going to work with us on the transaction. My rep Ron was fantastic. He was very responsive and he went above and beyond to make sure we knew what was going on and with getting us the best rate and the best terms. I will definitely use them in the future for any refinance, no doubt.
Thank you for sharing your fantastic refinance experience working with Ron. We welcome you to the ClearPath family and look forward to working with you again.
Reviewed July 3, 2022
Communication was really good and the application process was simple.
Thank you for your feedback!
Reviewed July 2, 2022
Working with ClearPath was good, and this is my second time with them. The process was pretty quick and easy, and they kept in touch with me every step of the way. I'd tell friends to go for it.
We are pleased to hear, as a loyalty member, you have had another quick and easy experience. Thank you for the recommendation of our services and welcome to the ClerPath family!
Reviewed July 1, 2022
The reps were very accommodating. They knew it was urgent for us to get the refinance and we were taken care of very well. ClearPath Lending is very good. I'm a repeat applicant for four times.
Thank you for your feedback and welcome to the ClearPath family!
Reviewed June 30, 2022
I completed everything with the refi, and it was seamless. It was also quicker than I thought it would take, and the communication was good. I had ClearPath previously through the first mortgage when I moved here to Ave Maria, and I don't mind the new rate and terms because most of my debt was paid off, like my cars. It's a higher rate than what I had before, but I've had my money freed up. So, I'm paying lower now with everything. ClearPath is a good company, and I would, in the future, work with them again.
We thank you for sharing you recent refinance experience with us. We value your business and look forward to working with you in the future!
Reviewed June 29, 2022
The reps seemed to be quite quick, relative to people I dealt with in the past, and I was satisfied with the rate and terms. I knew the rates were moving up. All in all, ClearPath did a good job for me.
Thank you for your feedback and welcome to the ClearPath family!
Reviewed June 23, 2022
I had a wonderful experience working with ClearPath. They were a great team. I definitely would recommend them. I worked with them before, and they were very VA-friendly. So, I prefer to work with them. The application was very easy. They had most of my things on file already, and I just had to update a couple of W-2s and a pay stub or two. It went very smoothly. My loan rep, Steven, is awesome. I've worked with him before and he is awesome. He is very timely, informative and helpful. Whenever he needed anything, he would easily get an email to me, and we would be able to get those done within like 48 hours.
We thank you for sharing your wonderful refinance experience working with Steven and your recommendation of our services. We welcome you to the Clearpath family and look forward to working with you again soon!
Reviewed June 16, 2022
ClearPath had a good offer. I also used them the last time for my first experience. I feel good about the rate and terms. I would recommend ClearPath.
Thank you for sharing your experience working with us. We especially are thankful that you have decided to utilize the benefits of the Loyalty Program. Thank you for your recommendation and welcome to the ClearPath family.
Reviewed June 15, 2022
I was working with another company and received thru the mail an advertisement regarding exactly what I had in Mind. I called late afternoon (ET) and talked with one of the most up-front and what appeared to be an honest person. Steven got the ball rolling, I think I even surprised him by having all the information he needed in his office the next morning. Stefanie, Steven Assistant, was so helpful. She was on top of her game with me. (By the way, I had never met or talked with either one.) It was like I had known them for a long time. Everything went smoothly throughout the process. These two folks just took care of business and cared for their client. Sorry guys I know I called many times, but worry is my nature. Thank You.
We thank you for your priceless feedback about your recent experience working with Steven and Stephanie. We truly value your business and welcome you to the ClearPath family!
Reviewed June 11, 2022
ClearPath was right up-front and very professional. They were concerned about the relationship they have with their customers. When they take information, they explain to you why they're asking you for the information they're asking you for. They have a good professional approach to their business. My loan officer was very, very courteous, and very professional. He dealt with issues that he dealt with, and he didn't venture off into other things. He told me what he needed and why he needed it. When I or my wife would send it to him, he would give us a courtesy call back and let us know that he got it or ClearPath got it. He represents the company he works for. His personal attitude towards his job is really very, very, very good.
ClearPath made refinancing very simple and pleasurable. There was no stress on it. They worked with you. They told you what you could do and this is what was happening. So it was pretty good relationship. ClearPath Lending is a very good organization, I look forward to working with them in the future. If I have friends or family that are looking to buy a house or refinance, I would highly recommend them to contact ClearPath.
Thank you for such valuable feedback about your recent refinance experience working with our professional team. We value your feedback and look forward to working with you again!
Reviewed June 10, 2022
Everything went smoothly. It was a quick and smooth transaction. The application was easy and the loan officer was very helpful. The rate and terms were good.
We are happy that you had a smooth refinance experience and decided to share about it! We thank you for the feedback and welcome you to the ClearPath family!
Reviewed June 9, 2022
The first two times I used ClearPath, the experience was good. This last time was a little rocky though. The first couple of times is just a straight refi and the last time around, it was a cashout refi, which apparently is totally different. When I queried about it, they explained it to me. When it came to pan off the stuff for the cashout part, everything dragged real slow. I'm certain they went as fast as they could, but the payoff was 41,000 and it was paid down so much. I only get a statement once a year from these clowns, but they apply the interest to the loan yearly and not monthly. ClearPath got the payoff statement. Then, instead of wiring the money to the people, they wrote out checks to the people and mailed them to me. Why would they mail them to me? I had to turn around and mail them to the people.
I gotta call them and check on this. By the time they received the check, the yearly interest got applied. Now, I still owe them three grand. So, I'm a little miffed about that. As far as my loan officer, I was talking to him regularly. ClearPath has always taken care of me and they worked on things as quickly as they could. I didn't have to go through a house inspection for the first two refis, but because it was a cashout refi, I had to do a house inspection and there was a problem with the paint job. I had to get the place painted. There was a storm last year that took off my carport and my back porch and my roof and took out three quarters of my fence. All that work was completed with the exception of painting. The place had to be painted and that took another month. So, it dragged out. Finally, it got re-inspected. They called me back and said, "Okay, you're good to go."
Reviewed June 8, 2022
I like ClearPath. They're good. I like their service. My loan officer is a sweetheart. She was based in Big Island, so we talked a lot about Hawaii.
Thank you for sharing your refinance experience with us. We value your feedback and welcome you to the ClearPath family!
Reviewed June 2, 2022
The process from start to finish was really good, Mrs **. Kept me updated on every step and all changes. I couldn’t ask for a better home buying experience, the team was able to use my loyalty benefits which helped a lot. Thank you all for being so transparent and communicative.
We're elated to hear you had a smooth loyalty purchase experience! Thank you for sharing your feedback and we look forward to working with you again!
Reviewed May 30, 2022
The rep explained everything very thoroughly to where I understood it. If I had a question, he immediately got back to me. He made sure that I was comfortable with everything and that we were understanding everything that was going on. The refinance process was extremely easy. ClearPath was very caring and if I had a question or a concern, they were on top of it right away. When they said they were going to make it as fast as possible, they weren't kidding.
We thank you for sharing how easy and fast your refinance process went working with our team. We truly value your business and welcome you to the ClearPath family!
Reviewed May 29, 2022
Everything was great. They were very patient and very transparent on the process. The rate that they gave me was considerably lower than what my current company was offering me.
We are excited to hear you had a great refinance experience working with our team here at ClearPath. We look forward to working with you again!
Reviewed May 28, 2022
I was actually speaking with another mortgagor to get a refinance and already going through the process with them. But Ash called me and informed me that he would give me a better deal and he would take care of the rest of the stuff if I was willing to move with ClearPath. So I gave him a chance and within a day or two, he called back and gave me a better deal. When I initially moved on with ClearPath, Ash only asked for a couple of documents and he got the ball rolling. I didn't feel stressed out because he took care of me when it came to the whole refinance stuff. The system that ClearPath has is easier for clients to go through.
Ash helped me and he made the experience more comfortable and easier for me. It made the whole experience more streamlined when it came to what was expected and he never rushed me. He really communicated with me a lot. If I had any other questions, he would answer them quickly, and he would get back on my emails and phone calls. I've paid some huge debts off and I'm standing in a pretty good position right now.
So glad to hear that we were able to get you terms that were more beneficial for you and make the refinance process stress free. We thank you for your feedback and welcome you to the ClearPath family!
Reviewed May 26, 2022
My experience with ClearPath has been excellent. Up to now, everything has been taken care of and the payment comes the 1st of July.
Thank you for sharing your experience working with ClearPath. We value your business and look forward to working with you in the future.
Reviewed May 25, 2022
I got signed up with ClearPath by Steve. He is a magical guy. He was there for me, he answered every phone call, he chased down every question that I had, and we eventually changed the finance on our home and took $20,000 out to paint the place. He's a nice guy. He's fun. He's available. I must have called him 10 times a day some days.
As far as the new rate and terms, we had to do some reverse thinking. They added $300,000 to our mortgage even though we only took out $21,000. So, we're still trying to deal with that. Another thing that was kind of iffy was they said they would give us payment from our escrow. So, they sent us $1,000 and we had $3,000 in escrow from somebody. Also, they said that we would have two months of no mortgage payments, and that didn't work out. For the first one, somebody took out the mortgage payment, though we did get the second one free. So, that's bittersweet but good. The experience has been good, and we've been able to do some things around the house that we've been wanting to do.
Thank you for your honest feedback about your experience working with Steven and our team. We value your business and look forward to working with you again, in the future!
Reviewed May 20, 2022
Mr. ** and his staff treated me with respect. I was kept informed of each step. The information was clear and concise and I understood the language of the loan process. I received courteous, professional, and consistent information from beginning to end. Thank all of you who worked on this loan on my behalf.
We thank you for your valuable feedback about your refinance process. We value your business and look forward to working with you again.
Reviewed May 20, 2022
The process was smooth. The rate I thought would've been a little lower, but I was told that was the lowest they could go.
Thank you for sharing your smooth refinance process with us. We value your feedback and look forward to working with you in the future.
Reviewed May 12, 2022
Tabrizi, the rep I initially spoke with was very helpful. There were a few things with the application process that were a bit exasperating because the underwriters they were using couldn't read English. I explain something to them and they wanted more proof of everything. One thing they wanted was my Civil Service Retirement. But they don't give out letters like that. It's written on a statement that I get once a year when they show me what my pay is going to be. Big kudos to Nancy the gal who was helping me get my paperwork together. She was exasperated as I was. But we got through that and everything else was fine. Nancy was courteous and helpful. She's excellent at what she does. We've had a very good experience with the program.
Thank you for sharing your experience working with Mr. Tabrizi and Nancy. We are pleased to hear that you they were both very helpful to you during this process. We value your feedback and welcome you to the ClearPath family!
Reviewed May 11, 2022
This is our third experience refinancing with ClearPath Lending! All individuals involved throughout the lending and closing process have been honest and accurate with their information. The process was smooth and expeditious. We are pleased! Thank you ClearPath!
Thank you for being a loyalty member and sharing your feedback. We look forward to a continued relationship with you!
Reviewed May 11, 2022
The process was super quick and easy. I spoke to somebody over the phone and they explained everything. They did a credit report to see what debt I had and let me know what the monthly cost would be. It took a month but that was on my end because I had to get an inspection. They had great communication and got back to me on the same day as my emails or phone calls, usually, within the hour. They were awesome.
The terms were also good. I was really confused at the beginning but they were able to lock in my rate before everything went up. So, that was nice. I was able to save in the long run quite a bit of money going the route they chose instead of the one I thought I needed to go. I've never had such a good experience with a lender before. They covered the whole process and I never had questions left unanswered.
Glad to hear you had a super quick and easy refinance working with our team. We thank you for sharing your valuable feedback and welcome you to the ClearPath family!
Reviewed May 10, 2022
The application process was really quick, and the rep, Omar, was fantastic. He went through everything and worked really good with us. He worked to try to get us the lowest rate that we could get. He was really on the ball and I have no complaints about him. I was able to pay off all of my debts and that was very satisfying. It wasn't a lot of money, but when you pay 100 here and there, it adds up. This way, everything was really consolidated and I appreciated Omar suggesting that we get more money to pay our debts off, which we did.
Glad to hear that you had a quick refinance process working with Omar. We thank you for your feedback and welcome you to the ClearPath family!
Reviewed May 9, 2022
Everything was smooth. The reps were fantastic. I'm a happy customer and I'd go back to them again.
Thank you for sharing your feedback about your smooth refinance process. We value your business and look forward to working with you again.
Reviewed May 8, 2022
I've gone with ClearPath before and when it came time to refinance, they reached out to me. Their reps were very good. The rate on the VA loan that I got was fair. The process did seem to take a little longer than usual, but everyone did a fine job.
Thank you for being a Loyalty member and sharing your feedback with us! We value your business and look forward to working with you again in the future!
Reviewed May 7, 2022
I refinanced my house the first time with ClearPath and it was a good experience. I did it again and my experience was excellent. The reps were very communicative and clear. Each person is given a portal. The login instructions are very simple and the layout of the portal is very easy so uploading documents and seeing the progress of the loan was very straightforward. ClearPath is fair. They give you a good deal and they're willing to work with your situation. They were better than the other company that I went with. I was very happy.
Thank you for sharing your feedback as a Loyalty member. We are pleased to hear that this second time was even better! We value your business and feedback. We look forward to working with you again, in the future!
Reviewed May 6, 2022
ClearPath had a rewards program that I thought was good. I also had them before and they are not hard to get in touch with. I got cheated on my value a little bit though. Some of the houses in here are going for quite a bit but I got the lowest end of it. It should have been more than what it was. Sometimes, paperwork gets messed up and I had to resend it. But otherwise, it went through smoothly. They were nice people. They called me when they needed things and I got it to them.
Glad you experienced a smooth process working with our team, for a second time. We truly value your feedback and look forward to working with you again as a continued Loyalty member.
Reviewed May 5, 2022
I've used ClearPath three times and they are relatively easy to work with. Everybody stays on top of everything. They communicate with me very well and there are no hidden agenda. They contacted me right away and provided me with what I needed, and this made the process easier. The rate is better than what I was getting from somebody else.
We are so pleased to hear that as a Loyalty member you have always had good experiences and you enjoy working with our team. We thank you for sharing your valuable feedback and look forward to continuing to working with you in the years to come!
Reviewed April 30, 2022
I always work with ClearPath for all my refinancing. They're wonderful. If I had any questions, they were always answered promptly. I stopped and they said no question is a dumb question. They explained everything where I understood it. We got through the process real quick. It was very explanatory. I really like ClearPath. My loan officer always explained things to me. He checked on me a few times to make sure everything was going smoothly, and if I needed to do another refinance, and what options I wanted to take and what was best for me, and not what was best for him. So I like that. The process only took a week because I work with the same person. So all of the paperwork was already there. Everything went so smoothly. It was really nice.
Thank you for sharing such valuable feedback about your experience working with our team. We truly value your feedback, especially since you are a Loyalty member!
Reviewed April 29, 2022
The refinance that I got through ClearPath was a lot better than me going through somebody else. They told me what they were doing for veterans because I'm a veteran. I enjoyed talking with them and they explained everything to me. They stayed in touch with me all the way through, even when they passed me off to another guy during the closing. Zack stayed with me and then he took me to a guy named Mark. Then Mark put me off to this other guy. But Zack stayed in contact with me all the way through. Then I got with this lady named Tara and she stayed with me until everything closed and I got my money. So the money got to its destination till everything was paid off. Then she called me a week after that. So I'm very satisfied with ClearPath. The communication was phenomenal. Everything went smooth sailing for us.
We are pleased to hear that you had experience working with Zack, Mark, and Tara. We truly value your feedback and welcome you to the ClearPath family!
Reviewed April 28, 2022
The whole process was painless. I've never had a loan that was that easy. Steven's attitude, professionalism, and the way he handled his clients impressed me. I'll never go with anybody else.
Happy to hear about your easy refinance working with Steven. We value your business and welcome you to the ClearPath family.
Reviewed April 27, 2022
We did a refinance and took some equity money out, and the application process was good. It was easy to contact the people and get information, and it seemed like the process went without a lot of glitches. They were helpful in trying to get the information from us and had the electronic things set up. That made it easy with DocuSign. Also, the rep Anthony was knowledgeable and he made a real good effort to move things along quickly. He wasn't the only person we dealt with, but he was our primary contact.
Thank you for your sharing your experience with Anthony. We value your business and look forward to working with you again!
Reviewed April 26, 2022
Clearpath was awesome. They're great people that will take care of you and the rate is way better than other people were trying to offer me. Helena, my loan officer, communicated with me through the process. She kept me informed of everything and let me know my options. She was also my original loan officer when I purchased my home.
Glad to hear that you think our team is awesome. We especially thank you for recognizing Helena and her efforts throughout the process. We value your feedback and welcome you to the ClearPath family!
Reviewed April 25, 2022
ClearPath's representatives were really professional and they did a good job. I got a VA loan and the rates weren't so great, but it suited my need at the time. Overall, it was a great experience. Whenever I and my wife had questions, they were there to help us with anything that we needed.
Thank you for sharing your refinance experience working with our team. We value your business and welcome you to the Clearpath family!
Reviewed April 24, 2022
Everything with ClearPath was pretty smooth. It didn't seem like it took very long. Communication was very good. Every time I needed to talk to somebody, they got right back to me and they kept me in the loop the whole time. I like the rate and terms a lot. It was a little difficult getting everything that was requested of me for the mortgage on my mobile home, but other than that, it wasn't bad. The lady showed up for the signing of all the papers, and everything went well.
Thank you for sharing your refinance experience with us. We value your business and look forward to working with you in the future!
Reviewed April 23, 2022
I would recommend ClearPath especially to people who have never been through the process. Your first time is the hardest but if you're with someone that explains everything, the first time is made easier and you learn a lot. With ClearPath, there were not the surprises that there were the first time I refinanced which was like get you to the point of sending in all the information then they tell you to do this and that. That didn't happen with ClearPath. They stayed ahead. The process is made easier when you know what what's required. Being that I'm retired military, it helped me to get where I wanted to get.
Thank you for sharing your experience working us. We are so pleased to hear that you had an easy refinance process. We value your business and look forward to working with you again in the future!
Reviewed April 22, 2022
The representative I worked with was excellent. I was extremely satisfied. The only thing that happened was there was one check that I thought we were gonna take care of in the payout that didn't get taken care of. But it was too little, too late and I just let it be.
We are so excited that you that you had an excellent experience and are satisfied with the outcome of your refinance. We value your business and welcome you to the ClearPath family!
Reviewed April 18, 2022
My loan officer was great. He sat and listened to my concerns. Anytime I needed something, he had a solution, and that's important to me. I wish my monthly payments were lower, but at least I got a loan.
Thank you for your valuable feedback about your refinance process working with our team. We look forward to working with you again in the future!
Reviewed April 17, 2022
This was the best experience I've had in my adult life of buying or refinancing homes. Since I am legally blind and it was afar, ClearPath explained everything. They taught me how to take photos and send it to them by cell phone, and also to get copies of insurance papers or whatever they needed. Vito was my loan officer and he was above and beyond. He was the most professional person I ever worked with. There were a lot of things that I'd never experienced on the computer and he would teach me how to do it step-by-step. He never made me feel bad about anything. He was so reassuring. It took him longer to get the funding. But I was approved within two weeks.
Vito gave me options and suggested I take some money out of my equity. He helped me tremendously. But the rates are a little high for a VA loan. We have very little income but we have a lot of expenditures. So that's why my interest is a little bit higher than most people. But Vito said he would call me back in about seven months. I'll refinance if necessary to get a better rate.
We are so thankful to hear that this refinance process was the best experience you have had. We truly value your business and welcome you to the ClearPath family!
Reviewed April 16, 2022
ClearPath was very responsive and kept me up-to-date on the progress. I was very impressed with that and pleased with the way everything went.
We thank you for sharing your refinance experience working with our team. We value your business and look forward to working with you again.
Reviewed April 15, 2022
They gave me a good price a couple of years ago. In my recent divorce, they called me and asked if I wanna try and see if I could lower my rate again. And I said, “Why not?” So, they gave me a deal for being a loyal member. They've been great. Their rep Quine gave me a loan processor and every other week, they'd call to update me or ask if I needed anything. I'm in the military community and they've asked how they could do a refinance. I've given them Quine's name and said, “I've had nothing but good reviews here.”
Thank you for recognizing Quine and for your valuable feedback about your refinance process. We are happy to hear that you were able to use your Loyalty member benefits and thank you for choosing ClearPath.
Reviewed April 14, 2022
ClearPath was one that was most straightforward and their process was simple. I was probably a difficult customer ‘cause I work for the military and was going to be out of the country during the process. But they kept it very easy for me. All the way from Thailand, I was able to do all my paperwork and set up the closing for when I returned. The rep was very helpful and was with me the whole step of the way. I've already recommended a couple of people to ClearPath.
Thank you for sharing your simple refinance experience working with us. We value your business and welcome you to the ClearPath family!
Reviewed April 13, 2022
This was our 2nd time using ClearPath Lending and just like last time, the process was smooth and the entire team was great to work with! From our loan officer, Quine, to her processor, Hetal, to Cameron they kept in contact and kept us up to date through the entire transaction. Thanks again!
Thank you for sharing your feedback about your smooth refinance process working with Quine. We value your business and welcome you back to the ClearPath family!
Reviewed April 13, 2022
The process fell behind because the inspector that came out here got sick and was bedridden real bad with it. He was three weeks behind so we fell behind on our loan by three weeks, but it still all worked out. It all came out in the wash. Also, the appraiser knew what he was doing. I walked around with him and he explained everything. Then, he went ahead and gave the thumbs up on everything.
Thank you for your feedback. We value your business and welcome you to the ClearPath family!
Reviewed April 12, 2022
I’ve refinanced a couple of times and used ClearPath before. They kept in touch and put me on a good customer standing list. The girls that did the legwork got right back to me quickly and were very responsive. I'd use ClearPath again. I had a problem with them though. They couldn't get the title off the title company. We were supposed to close and it went on and on. It was supposed to take a month but it took two months longer than we had forecasted.
We value your feedback, especially being a Loyalty member. We are happy to hear that you had another good experience. We value your business and look forward to working with you again in the future!
Reviewed April 11, 2022
The people I work with ClearPath have always been top of their game, helpful and able to get things done. I'm impressed with them. We had some issues the first time on this last go around, which was why I got pushed to so much longer than it was supposed to. But that was taken care of and they were able to work through it.
We are so pleased to hear that you are impressed with each transaction you have had with us. We value your business and look forward to working with you again.
Reviewed April 10, 2022
It was good with the reps at ClearPath.
Thank you for sharing your experience. We value you business and welcome you to the ClearPath family!
Reviewed April 9, 2022
I used ClearPath a couple of years ago. Victoria was one of the reps that worked with me this time but Jim and I met each other seven years ago when he did my first loan. I was a little skittish on what he was trying to do because I was in a fixed loan. He told me, "You need to try to look at this ARM loan." We talked about some options and he sent me some paperwork. I had a friend of mine that's an attorney take a look at it and he said, "You'd be a fool not to do this because they're gonna lower your interest rate down to 2.37% from 3.75%." The most important thing was ClearPath told me that they could only raise it a point at the most from what my actual existing interest rate was set at which was 2.37.
I was concerned with the way the housing market crashed a couple of years back in 2012 when they started doing all these ARM loans, and everybody's interest rate went up to 8%, 9%. Jim said, "We can't do that to you, not under this type of loan." Lucky for me, this area was covid hit on the year that my loan was due to mature out of that ARM factor. Instead of my interest rate going up, it went down for the following year. I went from 2.37 down to 2.1 for that sixth year. That's good as far as saving money, but it's bad when it comes time for the refinance because no mortgage company is gonna touch you. They'd say, "We can't touch you because you're too low already." I told them I was not concerned with interest rate. I know the interest rates are itching to crawl back up as soon as the pandemic's over and I don't want to be caught in a 5%, 6% interest rate.
I had talked to this other company and lost Jim's number. One day, Jim called me and we started talking. But the problem was I had a problem. I had gotten involved in a little carpentry accident and cut the tip of my thumb. I wound up going to the hospital about a year before this. What ended up happening was they sent me a medical bill within two weeks and told me I owed them $1,500. This went on for about six months and every time they had sent me a bill, it'd be lesser and lesser. The final bill I got a year and a half later was $118 I had to pay. I called TRICARE and they said they settled the rest of it.
I thought they had taken care of it but Jim said he couldn't do anything until it got clear. I had to wait for a couple of months for my credit score to get back up. I waited until after Christmas. During this time, Jim called me and I told him what was going on. He helped me get that cleared up and my credit score immediately went up 6, 7. We talked about what we wanted to do. The only thing I didn't like was when they did my payoffs. They sent me the checks in the mail through overnight express and I had to send them out. But ClearPath was great. They've done everything they said they were gonna do and it happened in the time they said it was gonna happen. They kept me well-informed. There were no surprises. It was perfect and I've never done business that perfect. It was smoother this time than it was the time before.
Thank you for sharing your experience working with Victoria and Jim. We are so pleased to hear that as a Loyalty member you have had another great experience and getting a great rate! We welcome you to the ClearPath family and look forward to working with you again!
Reviewed April 8, 2022
ClearPath is a great company to work with. I look forward to working with them in my future refinancing. I would recommend anyone to use them. They are great people and easy to work with and they are quick with any questions you have.
Thank you for sharing your quick and easy experience working with us. We value your business and very much look forward to working with you again, in the future! Thank you for your recommendation and welcome to the ClearPath family!
ClearPath Lending Company Information
- Company Name:
- ClearPath Lending NMLS # 936436
- Company Type:
- Public
- Address:
- 15615 Alton Parkway Suite 300
- City:
- Irvine
- State/Province:
- CA
- Postal Code:
- 92618
- Country:
- United States
- Fax:
- (855) 866-7284
- Website:
- www.clearpathlending.com
