About ClearPath Lending
ClearPath Lending (NMLS #936436) is a lender offering home purchase and refinance loans. You can use the portal on its website to upload documents, see your loan info and monitor your application.
In 2020, the Consumer Financial Protection Bureau penalized ClearPath Lending for inadequate disclosures and misleading and deceptive statements in its ads for VA loans. The company was ordered to pay a civil penalty.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Specializes in refinancing VA loans
- Loan application tracking
- Loyalty program
- Application process isn't entirely online
- Not available in all states
While ClearPath Lending has a variety of loan options, it mostly focuses on lending to veterans. It also offers a unique loyalty program that can help you get a lower rate by refinancing. However, it has been fined for false advertising as recently as 2020.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,007,091 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
Working with the, they definitely were above and beyond what the other lender was in terms of experience and understanding the process. Even through the entire process, they were on point. I didn't get rid of the other lender until we got to the appraisal. So I kept them both moving until I got the appraisal back. And then the appraisal was the breaking point for me in terms of how they were going to work with us on the transaction. My rep Ron was fantastic. He was very responsive and he went above and beyond to make sure we knew what was going on and with getting us the best rate and the best terms. I will definitely use them in the future for any refinance, no doubt.
Thank you for sharing your fantastic refinance experience working with Ron. We welcome you to the ClearPath family and look forward to working with you again.
Communication was really good and the application process was simple.
Thank you for your feedback!
Working with ClearPath was good, and this is my second time with them. The process was pretty quick and easy, and they kept in touch with me every step of the way. I'd tell friends to go for it.
We are pleased to hear, as a loyalty member, you have had another quick and easy experience. Thank you for the recommendation of our services and welcome to the ClerPath family!
The reps were very accommodating. They knew it was urgent for us to get the refinance and we were taken care of very well. ClearPath Lending is very good. I'm a repeat applicant for four times.
Thank you for your feedback and welcome to the ClearPath family!
I completed everything with the refi, and it was seamless. It was also quicker than I thought it would take, and the communication was good. I had ClearPath previously through the first mortgage when I moved here to Ave Maria, and I don't mind the new rate and terms because most of my debt was paid off, like my cars. It's a higher rate than what I had before, but I've had my money freed up. So, I'm paying lower now with everything. ClearPath is a good company, and I would, in the future, work with them again.
We thank you for sharing you recent refinance experience with us. We value your business and look forward to working with you in the future!
The reps seemed to be quite quick, relative to people I dealt with in the past, and I was satisfied with the rate and terms. I knew the rates were moving up. All in all, ClearPath did a good job for me.
Thank you for your feedback and welcome to the ClearPath family!
I had a wonderful experience working with ClearPath. They were a great team. I definitely would recommend them. I worked with them before, and they were very VA-friendly. So, I prefer to work with them. The application was very easy. They had most of my things on file already, and I just had to update a couple of W-2s and a pay stub or two. It went very smoothly. My loan rep, Steven, is awesome. I've worked with him before and he is awesome. He is very timely, informative and helpful. Whenever he needed anything, he would easily get an email to me, and we would be able to get those done within like 48 hours.
We thank you for sharing your wonderful refinance experience working with Steven and your recommendation of our services. We welcome you to the Clearpath family and look forward to working with you again soon!
ClearPath had a good offer. I also used them the last time for my first experience. I feel good about the rate and terms. I would recommend ClearPath.
Thank you for sharing your experience working with us. We especially are thankful that you have decided to utilize the benefits of the Loyalty Program. Thank you for your recommendation and welcome to the ClearPath family.
I was working with another company and received thru the mail an advertisement regarding exactly what I had in Mind. I called late afternoon (ET) and talked with one of the most up-front and what appeared to be an honest person. Steven got the ball rolling, I think I even surprised him by having all the information he needed in his office the next morning. Stefanie, Steven Assistant, was so helpful. She was on top of her game with me. (By the way, I had never met or talked with either one.) It was like I had known them for a long time. Everything went smoothly throughout the process. These two folks just took care of business and cared for their client. Sorry guys I know I called many times, but worry is my nature. Thank You.
We thank you for your priceless feedback about your recent experience working with Steven and Stephanie. We truly value your business and welcome you to the ClearPath family!
ClearPath was right up-front and very professional. They were concerned about the relationship they have with their customers. When they take information, they explain to you why they're asking you for the information they're asking you for. They have a good professional approach to their business. My loan officer was very, very courteous, and very professional. He dealt with issues that he dealt with, and he didn't venture off into other things. He told me what he needed and why he needed it. When I or my wife would send it to him, he would give us a courtesy call back and let us know that he got it or ClearPath got it. He represents the company he works for. His personal attitude towards his job is really very, very, very good.
ClearPath made refinancing very simple and pleasurable. There was no stress on it. They worked with you. They told you what you could do and this is what was happening. So it was pretty good relationship. ClearPath Lending is a very good organization, I look forward to working with them in the future. If I have friends or family that are looking to buy a house or refinance, I would highly recommend them to contact ClearPath.
Thank you for such valuable feedback about your recent refinance experience working with our professional team. We value your feedback and look forward to working with you again!
Everything went smoothly. It was a quick and smooth transaction. The application was easy and the loan officer was very helpful. The rate and terms were good.
We are happy that you had a smooth refinance experience and decided to share about it! We thank you for the feedback and welcome you to the ClearPath family!
The first two times I used ClearPath, the experience was good. This last time was a little rocky though. The first couple of times is just a straight refi and the last time around, it was a cashout refi, which apparently is totally different. When I queried about it, they explained it to me. When it came to pan off the stuff for the cashout part, everything dragged real slow. I'm certain they went as fast as they could, but the payoff was 41,000 and it was paid down so much. I only get a statement once a year from these clowns, but they apply the interest to the loan yearly and not monthly. ClearPath got the payoff statement. Then, instead of wiring the money to the people, they wrote out checks to the people and mailed them to me. Why would they mail them to me? I had to turn around and mail them to the people.
I gotta call them and check on this. By the time they received the check, the yearly interest got applied. Now, I still owe them three grand. So, I'm a little miffed about that. As far as my loan officer, I was talking to him regularly. ClearPath has always taken care of me and they worked on things as quickly as they could. I didn't have to go through a house inspection for the first two refis, but because it was a cashout refi, I had to do a house inspection and there was a problem with the paint job. I had to get the place painted. There was a storm last year that took off my carport and my back porch and my roof and took out three quarters of my fence. All that work was completed with the exception of painting. The place had to be painted and that took another month. So, it dragged out. Finally, it got re-inspected. They called me back and said, "Okay, you're good to go."
I like ClearPath. They're good. I like their service. My loan officer is a sweetheart. She was based in Big Island, so we talked a lot about Hawaii.
Thank you for sharing your refinance experience with us. We value your feedback and welcome you to the ClearPath family!
The process from start to finish was really good, Mrs **. Kept me updated on every step and all changes. I couldn’t ask for a better home buying experience, the team was able to use my loyalty benefits which helped a lot. Thank you all for being so transparent and communicative.
We're elated to hear you had a smooth loyalty purchase experience! Thank you for sharing your feedback and we look forward to working with you again!
The rep explained everything very thoroughly to where I understood it. If I had a question, he immediately got back to me. He made sure that I was comfortable with everything and that we were understanding everything that was going on. The refinance process was extremely easy. ClearPath was very caring and if I had a question or a concern, they were on top of it right away. When they said they were going to make it as fast as possible, they weren't kidding.
We thank you for sharing how easy and fast your refinance process went working with our team. We truly value your business and welcome you to the ClearPath family!
Everything was great. They were very patient and very transparent on the process. The rate that they gave me was considerably lower than what my current company was offering me.
We are excited to hear you had a great refinance experience working with our team here at ClearPath. We look forward to working with you again!
I was actually speaking with another mortgagor to get a refinance and already going through the process with them. But Ash called me and informed me that he would give me a better deal and he would take care of the rest of the stuff if I was willing to move with ClearPath. So I gave him a chance and within a day or two, he called back and gave me a better deal. When I initially moved on with ClearPath, Ash only asked for a couple of documents and he got the ball rolling. I didn't feel stressed out because he took care of me when it came to the whole refinance stuff. The system that ClearPath has is easier for clients to go through.
Ash helped me and he made the experience more comfortable and easier for me. It made the whole experience more streamlined when it came to what was expected and he never rushed me. He really communicated with me a lot. If I had any other questions, he would answer them quickly, and he would get back on my emails and phone calls. I've paid some huge debts off and I'm standing in a pretty good position right now.
So glad to hear that we were able to get you terms that were more beneficial for you and make the refinance process stress free. We thank you for your feedback and welcome you to the ClearPath family!
My experience with ClearPath has been excellent. Up to now, everything has been taken care of and the payment comes the 1st of July.
Thank you for sharing your experience working with ClearPath. We value your business and look forward to working with you in the future.
I got signed up with ClearPath by Steve. He is a magical guy. He was there for me, he answered every phone call, he chased down every question that I had, and we eventually changed the finance on our home and took $20,000 out to paint the place. He's a nice guy. He's fun. He's available. I must have called him 10 times a day some days.
As far as the new rate and terms, we had to do some reverse thinking. They added $300,000 to our mortgage even though we only took out $21,000. So, we're still trying to deal with that. Another thing that was kind of iffy was they said they would give us payment from our escrow. So, they sent us $1,000 and we had $3,000 in escrow from somebody. Also, they said that we would have two months of no mortgage payments, and that didn't work out. For the first one, somebody took out the mortgage payment, though we did get the second one free. So, that's bittersweet but good. The experience has been good, and we've been able to do some things around the house that we've been wanting to do.
Thank you for your honest feedback about your experience working with Steven and our team. We value your business and look forward to working with you again, in the future!
Mr. ** and his staff treated me with respect. I was kept informed of each step. The information was clear and concise and I understood the language of the loan process. I received courteous, professional, and consistent information from beginning to end. Thank all of you who worked on this loan on my behalf.
We thank you for your valuable feedback about your refinance process. We value your business and look forward to working with you again.
The process was smooth. The rate I thought would've been a little lower, but I was told that was the lowest they could go.
Thank you for sharing your smooth refinance process with us. We value your feedback and look forward to working with you in the future.
Tabrizi, the rep I initially spoke with was very helpful. There were a few things with the application process that were a bit exasperating because the underwriters they were using couldn't read English. I explain something to them and they wanted more proof of everything. One thing they wanted was my Civil Service Retirement. But they don't give out letters like that. It's written on a statement that I get once a year when they show me what my pay is going to be. Big kudos to Nancy the gal who was helping me get my paperwork together. She was exasperated as I was. But we got through that and everything else was fine. Nancy was courteous and helpful. She's excellent at what she does. We've had a very good experience with the program.
Thank you for sharing your experience working with Mr. Tabrizi and Nancy. We are pleased to hear that you they were both very helpful to you during this process. We value your feedback and welcome you to the ClearPath family!
This is our third experience refinancing with ClearPath Lending! All individuals involved throughout the lending and closing process have been honest and accurate with their information. The process was smooth and expeditious. We are pleased! Thank you ClearPath!
Thank you for being a loyalty member and sharing your feedback. We look forward to a continued relationship with you!
The process was super quick and easy. I spoke to somebody over the phone and they explained everything. They did a credit report to see what debt I had and let me know what the monthly cost would be. It took a month but that was on my end because I had to get an inspection. They had great communication and got back to me on the same day as my emails or phone calls, usually, within the hour. They were awesome.
The terms were also good. I was really confused at the beginning but they were able to lock in my rate before everything went up. So, that was nice. I was able to save in the long run quite a bit of money going the route they chose instead of the one I thought I needed to go. I've never had such a good experience with a lender before. They covered the whole process and I never had questions left unanswered.
Glad to hear you had a super quick and easy refinance working with our team. We thank you for sharing your valuable feedback and welcome you to the ClearPath family!
The application process was really quick, and the rep, Omar, was fantastic. He went through everything and worked really good with us. He worked to try to get us the lowest rate that we could get. He was really on the ball and I have no complaints about him. I was able to pay off all of my debts and that was very satisfying. It wasn't a lot of money, but when you pay 100 here and there, it adds up. This way, everything was really consolidated and I appreciated Omar suggesting that we get more money to pay our debts off, which we did.
Glad to hear that you had a quick refinance process working with Omar. We thank you for your feedback and welcome you to the ClearPath family!
Everything was smooth. The reps were fantastic. I'm a happy customer and I'd go back to them again.
Thank you for sharing your feedback about your smooth refinance process. We value your business and look forward to working with you again.
I've gone with ClearPath before and when it came time to refinance, they reached out to me. Their reps were very good. The rate on the VA loan that I got was fair. The process did seem to take a little longer than usual, but everyone did a fine job.
Thank you for being a Loyalty member and sharing your feedback with us! We value your business and look forward to working with you again in the future!
I refinanced my house the first time with ClearPath and it was a good experience. I did it again and my experience was excellent. The reps were very communicative and clear. Each person is given a portal. The login instructions are very simple and the layout of the portal is very easy so uploading documents and seeing the progress of the loan was very straightforward. ClearPath is fair. They give you a good deal and they're willing to work with your situation. They were better than the other company that I went with. I was very happy.
Thank you for sharing your feedback as a Loyalty member. We are pleased to hear that this second time was even better! We value your business and feedback. We look forward to working with you again, in the future!
ClearPath had a rewards program that I thought was good. I also had them before and they are not hard to get in touch with. I got cheated on my value a little bit though. Some of the houses in here are going for quite a bit but I got the lowest end of it. It should have been more than what it was. Sometimes, paperwork gets messed up and I had to resend it. But otherwise, it went through smoothly. They were nice people. They called me when they needed things and I got it to them.
Glad you experienced a smooth process working with our team, for a second time. We truly value your feedback and look forward to working with you again as a continued Loyalty member.
I've used ClearPath three times and they are relatively easy to work with. Everybody stays on top of everything. They communicate with me very well and there are no hidden agenda. They contacted me right away and provided me with what I needed, and this made the process easier. The rate is better than what I was getting from somebody else.
We are so pleased to hear that as a Loyalty member you have always had good experiences and you enjoy working with our team. We thank you for sharing your valuable feedback and look forward to continuing to working with you in the years to come!
ClearPath Lending Company Information
- Social media:
- Company Name:
- ClearPath Lending NMLS # 936436
- Company Type:
- 15615 Alton Parkway Suite 300
- Postal Code:
- United States
- (855) 866-7284