About GM Financial
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GM Financial provides car loans and leases for General Motors’ automotive brands, including Chevrolet, Buick, Cadillac and GMC. It offers financing through dealerships in all 50 states and Washington, D.C. At the time of publishing, you can pre-qualify online and receive a no-interest loan if you have a high credit score.
Overall Satisfaction Rating
- 5 stars
- 4 stars
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Pros
- Apply online to pre-qualify
- Mobile app
- 0% financing for top credit scores
Cons
- Penalty for early payment
- No grace period for payments
Bottom Line
GM Financial is a subsidiary of General Motors. It can help you buy or lease vehicles from authorized dealerships under the GM umbrella. While it’s good to shop around for low rates, consider in-house financing too.
Top GM Financial Reviews
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I am literally crying. ... They have been so good to me and working out whatever money issues with my payments, and for that I love and will miss them. I've been with GM financial...
Read full reviewI recently purchased a 2018 Camaro new 6 months ago and … was let go and had no income for a few months... and this company has been so understanding. It's nice to see this type o...
Read full reviewWhat is GM Financial?
GM Financial is an auto financing company wholly owned by General Motors. It was formerly known as AmeriCredit until GM acquired it in 2010. GM Financial offers loans and lease agreements for vehicles from:
- Chevrolet
- Buick
- Cadillac
- GMC
GM Financial allows you to apply online for pre-qualification. Whether you’re shopping for a new or used vehicle, GM Financial can help. Its products are available in all 50 states (and Washington D.C.), as well as in global locations like Canada and Asia.
GM Financial loan options
GM Financial offers financing for vehicles at certified dealerships. Options are available for both personal and business customers.
Loan options vary depending on the make and model of the vehicle you’re financing. The company offers terms between 36 and 72 months.
Customers with excellent credit scores can possibly qualify for 0% financing. Other perks, such as cash allowances and bonus earnings, are available to qualified customers.
If you don’t have stellar credit, there are still financing options available, including special financing options for those with lower credit scores.
GM Financial rates
GM Financial’s interest rates can be as high as 19%, but they vary based on a number of factors, including your:
- Vehicle choice
- Credit score
- Current income
- Loan amount
- Loan/lease terms
According to GM Financial’s monthly payment calculator, you can borrow between $7,500 and $125,000. This calculator also gives an idea of what to expect for a monthly payment. For example, a loan of $10,000 with a term of 36 months and a 5% APR results in a monthly payment of $510.
GM Financial does not offer a grace period for payments, so late payments are immediately subject to fees and interest. There is also a penalty for paying off your loan early.
GM Financial FAQ
Does GM finance bad credit?
Does GM Financial have an app?
Does GM Financial offer special financing?
What credit score do you need for GM 0% financing?
What bank does GM Financial use?
Is GM Financial good?
GM Financial is a good option if you’re looking to finance a vehicle from the General Motors family of brands. It offers loans and leases throughout the United States, and you can pre-qualify for financing online, saving you time at the dealership. That said, there are some downsides to GM Financial, like its prepayment penalties and lack of a grace period. It’s always a good idea to shop around before committing to a financing plan, but GM Financial should at least be on your list of options.
GM Financial Reviews
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Got married in April 2022. It is now March 2023 and they still can’t manage to update my last name. I have done all these ask. Sent the form, sent my proof and EVERY TIME they “never get it”. I have emails which I’m sure are generic that say “this is confirmation we received your request and are working on it” or something like that. Doesn’t matter. They still claim they didn’t receive it and to do it again. I have faxed and emailed everything over and over. I have confirmed the email and fax number. I’m told to do it again and again cause they never get it. So sick of this. It’s ridiculous. I need it to match my insurance and registration. Everywhere else I’ve been able to update my last name. Not here. Honestly give up.
I like to pay a little more and eventually pay early. I just bought my vehicle and specifically told them I want my extra payment to go to principal. They make it near impossible to pay extra. There's not even a place on their site to pay principal. I was told I have to call them every time and request where I want the extra payment to go. They do not like you paying more. I can barely understand them on the phone. I paid extra and now I don't have a bill for another month. They said my extra will go towards the interest next month. Huh? They promised me my extra payment would go to principal. They lied.
I haven't had my loan for 30 days and I've already had to talk to 3 people this week. I do think they finally fixed it. They said they can see it but I can't. I'm not playing these games with them. If I pay extra and specify I want the extra to go to principal, that's what I want. They told me I'll be able to see next month the true balance. If it's not right they will adjust it. I don't trust them. They make it near impossible to pay more than the minimum. Sure, they take it but they do some shady math to make their interest. Each call lasted 20 minutes. No thanks. I'm not doing that every month for 5 years. I am refinancing with my credit union tomorrow with a .25 cheaper rate.
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Terrible customer service right from the start. I leased a GMC Terrain. Tolerated the car (which was chronically in the shop) and tolerated GM Financial at the same time. After a year (my lease was for 3 yrs) I bought it out and paid it off so that I could get rid of it and them and get a car that actually operates like a new car should. Lesson learned. Hopefully this helps you prevent the same inconvenience.
I ended up in a bad car accident. I was out of a job and on bed rest for 8 months. They refused to work with me. When my payments were caught up they still reported them late for 6 months hurting my credit.
In purchasing the car from GM Financial, I was clear about not wanting a lease with a balloon payment, quality of the car (no unreported accidents and/or issues), an affordable monthly amount, and hidden fees. I purchased the car for approx. $20,000 in 2017. In paying over the years, I continuously questioned why the term amount was not changing yet I was paying almost $600/mth for a 2014 car only worth $20,000. I also found out after purchase that there were issues with the car including active recalls. The car has been steadily declining and the cost continues to be exorbitant.
I've tried to refinance with the finance company multiple times. After two years and multiple agents, I finally started to make headway with completing the refinance promised. Just prior to signing, I realized that I again received misleading details regarding how the refinance would extend the loan not create better terms. During that period, they repossessed the car twice almost doubling the amount due at the time. I was told in 2021 upon last repo, that the payoff amount was approx. $10,000.
In the agreement to retrieve the car, I questioned how long before the car would be paid off now having entered the 5th year and still owing half the original amount. I was told that now that all the finance charges were paid, my payments would go towards the principal. However, now in 2023, I am still paying the same amount monthly and my principal is STILL $10,000!! I have begged the company to explain and assist, their only response is to threaten to repossess the car AGAIN. Even while the payments were within the month due. I feel I was misled and lied to. Consumers should not have to be victim to such treatment simply because our credit score is low. It is unfair and shameful that companies can get away with this. I have no idea how this car will ever be paid off. I feel like I keep paying and my principal is constantly staying the same. After 6 years, I still owe half of the original purchase amount.

I have been a loyal, GM and Cadillac customer despite them not having a great lineup at this time. I am going through some unforeseen financial difficulties, which will be resolved quickly, but I need some help. I called GM Financial, hoping that they would be compassionate, however they didn’t care, and I spoke to a very rude lady who was very unhelpful. I can’t wait for my lease to be up so I can invest in a company and a brand that cares about their customers. I’ve had for GM vehicles recently and never missed a payment, but the one time I need help they treated me like a degenerate -goodbye GM whenever I can.
Website is always down so you cannot pay and most of the time you cannot get through to an agent and then they tell you to pay with them which costs $10 or mail it which I do not have a payment stub or envelope from them and that would take up to 10 days to clear which adds daily interest. We are going to explore our options to refinance this.
I had my account set up with them on auto payments. The very last payment switched off auto without me knowing it. Called them and thought I had it sorted out. They said it always does that on the very last payment. Did a credit check and it is on there that my very last auto payment was 60 days late. Was never fixed.
DO NOT GET A LOAN WITH THIS COMPANY! THEY ARE CROOKS! Last May my sister passed away and left her vehicle to my daughter. She had a car loan through this company. My sister’s death occurred in the vehicle so it has been in the possession of a car insurance company and repair shop for the past 6 months. During this time, I have been trying to contact GM to inquire about the loan, (how much payments are, where to send payment, etc). They have refused to talk to me despite receiving the paperwork they demanded I provide proving that I have authorization to do so (Death Certificate, Probate Forms, Authorization from the Executor of the Estate, etc).
Similarly, they have repeatedly refused to speak with the Executor of the Estate claiming they “don’t have the necessary documents.” We have emails, fax confirmations, and phone call records that prove otherwise. As we have been actively trying to speak with someone regarding the loan so we can make payments on the vehicle, GM Financial STOLE the vehicle from the repair shop (which was still undergoing repairs), claiming WE broke the “agreement.” We did/are doing everything in our power to speak with someone at the company about the loan but they continue to refuse to speak with us. Hours and hours on hold, lies, and zero communication are what you will encounter if you take out a loan with this company. STAY AWAY!
Worst financial company I have ever dealt with! I was instructed not to make a final payment on my lease because the dealership would make that payment so I did as instructed. GM Financial then reported a late payment to the credit bureau. Even after I called them to get this corrected they refused!
GM Financial Company Information
- Company Name:
- GM Financial
- Formerly Named:
- AmeriCredit
- Website:
- www.gmfinancial.com
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