LightStream Reviews

 3.9/5 (174 ratings)
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LightStream Reviews

About LightStream Reviews

LightStream is an online lender that helps people obtain funds for major purchases, home remodeling and debt consolidation. It offers competitive fixed rates on loans, and there are no fees or penalties for early payments. LightStream is a division of Truist, a bank formed by the merger of SunTrust Bank and BB&T.

Overall Satisfaction Rating

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  • Easy online application
  • Competitive rate matching
  • $100 Loan Experience Guarantee


  • $5,000 minimum
  • Unclear credit requirements

Bottom Line

LightStream is an online lender that offers competitive loan packages that range from $5,000 to $100,000. Borrowers can apply online for a fast credit decision. The company guarantees borrower satisfaction.

What is LightStream?

LightStream is an online lender that offers personal loans. It has competitive rates on loans up to $100,000, rate matching and a satisfaction guarantee on your lending experience. Its personal loans can be used to fund auto purchases, residential solar energy systems, home remodeling and improvements, debt consolidation and medical expenses. Borrowers can apply online or over the phone, and LightStream has same-day funding for some applications.

How does LightStream work?

LightStream’s loan application and funding process are completed online. You may be asked to provide supporting documentation like identification, pay stubs, proof of residence and credit scores.

LightStream doesn’t disclose credit score or income requirements for personal loans. The company states it approves borrowers with a stable credit history, reliable income and a track record of on-time payments.

Once your application is complete, LightStream will review your information and typically make a funding decision within a few hours. Same-day funding is available for applications approved by 2:30 p.m. ET.

LightStream rates

LightStream offers loans from $5,000 to $100,000 with terms ranging from 24 to 144 months. APRs vary by loan type, and the company discounts your rate by 0.5% if you opt for autopay. You must have excellent credit to qualify for the lender's best rates. At the time of publishing, LightStream's APRs are:

  • Personal loans: 3.49% to 19.99% (with autopay)
  • Car loans: 3.49% to 9.49% (with autopay)
  • Car loan refinancing: 4.49% to 10.49% (with autopay)
  • Solar financing: 5.73% to 19.99% (with autopay)

LightStream claims it will beat any rate from a competing lender by 0.1% if you were approved for the same loan terms. If you aren’t satisfied with the lending experience, LightStream sends you $100 as a part of its Loan Experience Guarantee.

LightStream FAQ

Is it hard to get approved by LightStream?
Loan approval chances depend on your credit history. You may qualify if you have several years of credit history with on-time payments and a stable income.
Is LightStream a good lender?
LightStream’s rates and loan packages are competitive with other top online lenders.
Does LightStream verify income?
You may be required to upload verification of your income during the LightStream application process. This might include pay stubs, bank statements or tax returns. Applicants may also be required to provide proof of identity or residence.
Can I pay off my LightStream loan early?
Yes, you can pay off a LightStream loan early. There are no early repayment penalties or fees.

Is LightStream legit?

LightStream is a reputable online lender that offers competitive interest rates and an easy application process. While it doesn’t disclose credit requirements, many employed borrowers with good credit scores have a chance of approval. Loans amounts start at $5,000, and the company has fast approval times and same-day funding for select loans.

LightStream Reviews

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Page 1 Reviews 0 - 10
Rated with 2 stars
Verified Reviewer
Original review: April 6, 2022

Let me start by saying I have an 800+ credit score, a long mortgage history, auto loan history, perfect payment history, and run several large businesses. I chose to use LightStream for a home improvement loan to keep more cash in my bank during this crazy time. I figured this would be a no brainer and simple process. LightStream is a nightmare. Their criteria for loans is very selective and borders on unethical or illegal. I'm not sure what they do behind the scenes, but I started at the large amount I actually needed, got denied, and worked all the way down to $5k (min amount allowed) and was still denied. The service is terrible and they have no response why they can't do it. I would highly recommend to STAY AWAY because they take a hard credit pull and this will only hurt your credit. Try a different lender 1000%.

14 people found this review helpful

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    Rated with 2 stars
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    Verified Reviewer
    Original review: Feb. 1, 2022

    I've used them several times in the past, always a good experience. However, not sure if it's the merger or what, but repeat customers no longer mean anything to them. Got a better deal on a loan from Discover than LightStream, despite their match it claim. Discover's customer service is far above Lightstream now. I'll never use them again. A complete turn-around from my previous review.

    19 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 28, 2022

    Applied for a home reno loan. I own two houses, but my income more than generously compensates for both houses. I also have a 0% car loan. Otherwise, no debt, even though I have well over 80K in available credit through credit cards at my disposal. My transunion credit score on my denial notice was 827. Reason for denial listed was "debt owned on existing accounts." You mean my two houses that have over 300K in home equity? Not worth the ding.

    17 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 27, 2021

    I was trying to help out a friend during these difficult COVID times because I have not been impacted financially. Despite an excellent nearly 800 credit score, Lightstream battled me every step of the way on a car loan. It threw several excuses my way, hung up on me five or six times and even tried to deny the financial statements from my bank and investments. They ultimately denied the loan with PISS poor customer service and an even worse/negligent loan department. I would avoid LightStream if possible.

    19 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: April 23, 2021

    I applied for a Lightstream loan and I am a current customer with an active loan with 50% paid off perfectly in a little more than one year. No late payments and always paid ahead. Credit scores are 800+ all 3 bureaus. I was declined for an unknown reason and cannot locate the reason on their site. I am not a consumer with bad credit and used to being declined for credit after having a flawless payment and credit history with any credit card or bank. Total insult...

    37 people found this review helpful
    Rated with 5 stars
    profile pic of the author
    Verified Reviewer
    Original review: Oct. 1, 2020

    Lightstream could not be any more user friendly and customer driven! They plant a tree for every loan! They offer lots of repayment options and allow you to change payment time and amount whenever you need to make it more convenient.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Aug. 13, 2019

    I wanted to get my loan as quickly as possible and I communicated that to my loan agent. He was prompt in his responses to my questions and was always respectful. The company was organized and had a good website for facilitating document scanning and communications. When it was time for them to make their final evaluations of my documents, I was given a date when I could expect a decision. The decision was prompt, and the funding was wired to my account exactly when I had been told to expect it. I would rate LightStream 5/5 for their commitment to their client, the competence displayed in their organization, and their reliability. They exceeded my expectations and I would not hesitate to recommend them to others.

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 20, 2019

    Wow, I have FICO score is 806... with the three scores being 806, 825, 821 and I STILL DIDN'T Qualify for the lowest APR... this is absolutely ridiculous. I decline their offer and am taking my business elsewhere. Absolutely crazy. Stay away because it seems that it simply doesn't matter what your credit is. Shameful.

    29 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: March 15, 2019

    Looked up on Lending Tree Saturday morning. Was speaking to LightStream Sunday afternoon. The funds were in my account by Wednesday morning. They offered me a low rate with a reasonable monthly payment and were able to stretch it out for longer than most other banks we looked into. FYI - they do look at all on your credit report, even if it should be gone because it’s been 10 years and your score is high now. They are looking to make sure nothing has been paid late for 5+ years! Website was so simple to upload documents to, very simple process.

    10 people found this review helpful
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