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LightStream

LightStream

 3.9/5 (671 ratings)
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LightStream

About LightStream

LightStream is an online lender that helps people obtain funds for major purchases, home remodeling and debt consolidation. It offers competitive fixed rates on loans, and there are no fees or penalties for early payments. LightStream is a division of Truist, a bank formed by the merger of SunTrust Bank and BB&T.

Overall Satisfaction Rating

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Pros

  • Easy online application
  • Rate Beat Program
  • Loan Experience Guarantee

Cons

  • $5,000 minimum
  • Unclear credit requirements

Bottom Line

LightStream is an online lender that offers competitive loan packages that range from $5,000 to $100,000. Borrowers can apply online for a fast credit decision. The company guarantees borrower satisfaction.

What is LightStream?

LightStream is an online lender that offers personal loans. It has competitive rates on loans up to $100,000, Rate Beat Program and a satisfaction guarantee on your lending experience. Its personal loans can be used to fund auto purchases, residential solar energy systems, home remodeling and improvements, debt consolidation and medical expenses. Customers can apply online and get funds as soon as the same day.

How does LightStream work?

LightStream’s loan application and funding process are completed online. You may be asked to provide supporting documentation like identification, pay stubs and proof of residence.

LightStream doesn’t disclose credit score or income requirements for personal loans. The company states it approves borrowers with a stable credit history, reliable income and a track record of on-time payments.

Once your application is complete, LightStream will review your information and typically make a funding decision within a few hours. Same-day funding is available for applications under certain conditions.

LightStream rates

LightStream offers loans from $5,000 to $100,000 with terms ranging from 24 to 144 months. APRs vary by loan type, and the company discounts your rate by 0.5% if you opt for autopay. You must have excellent credit to qualify for the lender's best rates. At the time of publishing, LightStream's APRs are:

  • Personal loans:
  • Car loans:
  • Car loan refinancing:
  • Solar financing:

LightStream claims it will beat any rate from a competing lender by 0.1% if you were approved for the same loan terms. If you aren’t satisfied with the lending experience, LightStream sends you $100 as a part of its Loan Experience Guarantee.

LightStream FAQ

Is it hard to get approved by LightStream?

Loan approval chances depend on your credit history. You may qualify if you have several years of credit history with on-time payments and a stable income.

Is LightStream a good lender?

LightStream’s rates and loan packages are competitive with other top online lenders.

Does LightStream verify income?

You may be required to upload verification of your income during the LightStream application process. This might include pay stubs, bank statements or tax returns. Applicants may also be required to provide proof of identity or residence.

Can I pay off my LightStream loan early?

Yes, you can pay off a LightStream loan early. There are no early repayment penalties or fees.

Is LightStream legit?

LightStream is a reputable online lender that offers competitive interest rates and an easy application process. While it doesn’t disclose credit requirements, many employed borrowers with good credit scores have a chance of approval. Loans amounts start at $5,000, and the company has fast approval times and same-day funding for select loans.

LightStream Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Jan. 18, 2023

I've had a terrible experience with LightStream, including being blatantly lied to and horrible customer service. If you need a loan, try one of the legitimate companies out there, not this one. LightStream needs to work on improving both their rates as well as their customer service.

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 25, 2022

    We have been customers of Lightstream for several years, my husband and I have excellent payment history, never late ( auto payment). Our current loan amount was for $25,000. We are $1,500 from paying off the loan. We are both self employed and have been for over two decades, We both have credit scores over 730, so 10 days ago we applied for a loan of $50K for kitchen updates (didn't want to take a HELOC loan due to fees, wait time, and closing cost) so lightstream requested all documentation. We proceeds to provide it including bank states, income taxes and so forth. We were then declined after we make well over $200K combined annual.

    If you're going to ask this company for a loan and you're self employed they are not the company to come to.... They obviously don't have underwriters that can truly READ income information to make an approval decision. After we pay our existing balance of $1,500.00 we will NO LONGER be doing business with this company!!! If you are W2 wage earners only you'll be fine, but they just don't have experience loan officers for the self employed, or at least at this time. Pre covid they might have had more experienced underwriters.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 1, 2022

    I have a tier 1 FICO score (800+) and tried to get a rate quote on a $10k personal loan from Lightstream. They want all your personal financial data before giving you a quote. I mean everything, bank deposits, how much in bonds, amount in home equity, tax records, driver license, I mean everything before they would give a quote. Pulling your FICO wasn't enough for a quote. When I refused to give them all my data before an exact rate quote, they denied my application. It's a massive data mining operation they a running. They don't care about the loan...the data is more important to them.

    2 people found this review helpful
    Customer increased Rating by 1 stars!
    Verified Reviewer
    Resolution response: Dec. 1, 2022

    No fee was added.

    Original review: Nov. 16, 2022

    Took a 2 year loan out with plan on paying in one year. 6/6 months paid double the payment. They keep pushing to lower the payment to get more interest out of you. I put too much towards stocks and bonds that for the first time in many years I overdraft one of the two payments. What a headache. They send to their internal collections. They add huge fees. It's been decades since I've done this but man do they not make it easy. I've paid double each month and will continue to.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 10, 2022

    There is a wild amount of positive reviews. Definitely fake. This company features an incredibly disturbing business model. They are seeking individuals with poor credit scores. They are hoping to 'trick' people who are fiscally irresponsible into a bad contract and a bad loan. Do not work with this company. If an auto dealer is trying to get you to work with this company, they are trying to take advantage of you. Walk away from the car with the price that is too good to be true. It is.

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 4, 2022

    I co-signed a loan for my ex husband. In the divorce papers it states he is responsible for this debt. Lightstream refused to remove me as a co-signer... Skip forward 2 years, I'm still the co-signer but there has never been a late payment. Until August 22. I HAD A BABY IN AUGUST!!! And didn't check to make sure my ex had made the payment! Turns out he didn't.. I received a letter in the mail after it was 30 days past due. I paid the outstanding balance and set it up on my account for auto pay because I didn't want it to affect my credit and I would settle the debt with my ex husband outside of Lightstream. Noooo, Lightstream refuses to remove a late payment from a new mother's credit report even though there has never been a late payment before and the account is current!!! Do not use Lightstream ever!!! They are Heartless and verge on Predatory lending!!!

    10 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: Aug. 14, 2022

    Absolute dog water of a lender. Their reviews on their website are fake. You aren't allowed to leave a review if you're not already approved either. I make $250k a year with less than 1p% credit utilization and a 740 FICO. I took one month off to get a medical procedure done so I did not have a pay stub last month. They also demanded a pay stub for $250,000. I spoke to a rep on the phone and told them I can give them 2 years tax returns and last 6 months paystubs and 2 years W2, minus July because I'm on a short leave. You can call my employer to verify (Fortune 500 company). I also am going to get $12k a month from short-term disability. She took the notes and sent it back to the credit team.

    I only applied for a $30k loan. 20 minutes later I got a decline saying I don't have the ability to repay the loan and a bunch other lies such as multiple delinquencies and high credit usage and collections. I have perfect credit payment history, less than 10% credit utilization, never had a collection account in my life. As someone who works in finance lending I can say this company is hot garbage. Will be disputing the inquiry and filing a complaint for deceptive lending practices. They also fail to disclose what documentation is required to obtain credit. I'm surprised this company hasn't been hit with massive fines.

    19 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 23, 2022

    I just finished paying off my loan 14 months early. That's how much I HATED this company. My biggest complaint was with how long it took for them to report my current balance. My credit report was consistently updated 2 days before my payment. Therefore, my account balance was only accurate for 2 days each month. My final payment (early payoff) of $4987 was made 6 weeks ago and the bureaus finally updated my credit score 3 days ago. My score went down 9 points. How does that happen? My current score is 774. I have been told that there was a statement added to my credit report. Probably because I told them they are LAZY and WORTHLESS. There you go, I said it again. My advice, join a credit union. Most credit unions offer a variety of loan products and you will deal with someone local. Good luck.

    18 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 4, 2022

    BUYER BEWARE - I applied for a car loan yesterday evening and expected a “fast decision” based on the website's deceptive marketing. I received an email at 6:27 AM the next morning asking for me to call back to answer a couple questions. I called and received an automated message saying that your offices are closed and to call back between 10 am and 6 pm. I waited until 10 am and called again. Agent asked a couple identifying questions and reassured me I would receive an answer “today”. Received an email at 10:24 am asking me to upload documents. I did so and completed the project within an hour.

    Didn’t hear anything back, so at 2:40 pm, I called again. The agent said it is currently under review, but not to worry because I will receive a decision “TODAY”. I said “that’s great, because I plan to go car shopping tomorrow.” I didn’t hear back by 6 pm, so I called again, but offices were already closed. Lovely. Logged into the application online and it appears that it’s still in process.

    Sent them an email to inquire at 7 pm and received a decline email at 9 pm. According to your system, I have an 802 credit score. I have millions of dollars in investments and real estate. I have very little, to no debt at all. Clearly you’re only looking to approve consumers with low income/credit so you can justify charging high-interest rates. Your marketing of interest rates starting at 4.19% is deceptive and misleading.

    32 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: April 6, 2022

    Let me start by saying I have an 800+ credit score, a long mortgage history, auto loan history, perfect payment history, and run several large businesses. I chose to use LightStream for a home improvement loan to keep more cash in my bank during this crazy time. I figured this would be a no brainer and simple process. LightStream is a nightmare. Their criteria for loans is very selective and borders on unethical or illegal. I'm not sure what they do behind the scenes, but I started at the large amount I actually needed, got denied, and worked all the way down to $5k (min amount allowed) and was still denied. The service is terrible and they have no response why they can't do it. I would highly recommend to STAY AWAY because they take a hard credit pull and this will only hurt your credit. Try a different lender 1000%.

    41 people found this review helpful
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    LightStream Company Information

    Company Name:
    LightStream
    Website:
    www.lightstream.com