Jitterbug Flip Reviews

It's the first time I've ever used a Jitterbug. I'm still not sure how to use everything but I know I can listen to it (I just use the sound) and I can turn it on. I keep wanting to use the text feature but I'm not flexible enough to do that. But because I learned a little bit, I constantly carry it with me. I need to get out and walk a little bit with this warm weather, and I couldn't do that unless I carried a regular telephone with me.

Everything's absolutely good with Jitterbug and I'm very pleased.

I love my Jitterbug phone dearly. It is red and cute like a jitterbug, and dialing is pretty easy. I was happy that they sent a little manual with it, I could learn a lot more about the phone. My experience with the team at Jitterbug has been fine, it couldn't be better.

The Jitterbug team were all friendly, and everything’s great. I’m perfectly happy with the phone, and I’d recommend them.

I’m satisfied with my Jitterbug even though I haven’t had to use it yet. They have friendly customer service. My daughter set it up for me and everything’s working fine as far as I can tell.

I found out about Jitterbug in a magazine and their people have been excellent. I had a cell phone before but Jitterbug has more features and it's easier to use. I'm a senior citizen so I don't use a phone like young people do. Jitterbug's fine for what I'm using it for.

My father was having a little trouble with a regular cell phone so Jitterbug was the best one that he could have. It's working well for him. We'd recommend them.

I’ve had a lot of cell phones before, but I like the Jitterbug. Their team was very good and helpful, and I’d recommend them.

I used to be into electronics and as I got older I could not understand the new technology and all these finger sliding things. All I wanted was a phone with a big number where I dial, call out and hang up. I saw the ads for the Jitterbug on TV and then I looked at the prices and I was comparing with some other companies. Once I got the customer service, the guy was outrageously friendly and courteous and that was the draw right there. The rest is history. The convenience, going online and setting up my calendar and adding and taking away minutes is just so user friendly with Jitterbug. I am very pleased with the phone and the online service of Jitterbug. I love it and I'd recommend it.

I've had a good experience with Jitterbug. I hadn't had a cell phone for years but Jitterbug compares well with my old phones and I would recommend it to a friend.

Jitterbug is better than my previous cell provider. I went to them when I had a problem and they told me what to do and how to do it. They were great.

I've had open-heart surgery, so I wanted to make sure I had something like Jitterbug, which I can use for emergency. It's handy and I've got my numbers programmed in, so it's easy to find a number to dial. Though I don't use it very much, I like it and I enjoy it. In fact, I have recommended it to a friend.

I didn't like smartphones so I went with Jitterbug and it's just what I wanted. I didn't want to take pictures or to find out what the weather is. Everything was fine with their people too, but I did get a bill for a photo and I don't remember taking any photos. It was $10 and I didn't understand what it was for but it hadn't recurred. I'm enjoying Jitterbug very much and I'd recommend it to friends.

I had a very good experience with Jitterbug, and they’ve been very helpful the few times I’ve needed to talk to somebody. I’d recommend them.

I like Jitterbug. It's very easy for me to use and so far the customer service reps are friendly. I used another phone service before I got Jitterbug. Price-wise, they're about the same. But I like the Jitterbug phone. In fact, it's a dual phone.

I have a Jitterbug phone but I just use it when I have to. But so far I like it and I've never had a problem with their customer service. I'd recommend it.

Seeing that Jitterbug was wireless, figured it would connect to my Forester. Lo and behold, Subaru dealer checked the internet and no Jitterbug connects to Subaru. Called Jitterbug (tech guy drives an Imprezza) was surprised it didn't connect either. Car recognizes it as a Jitterbug, but will not connect. If you really depend on wireless and driving, do not get Jitterbug. I've only had the car a few years and never drive when I'm talking anyway (most of time that is). I just do without or pull over and call back. IF I HAD KNOWN, I would not have gotten a Jitterbug until my '80's. Confirm that Jitterbug works with your car or any other wireless equipment you talk through first before you buy this phone - comment by technician.

So, Jitterbug makes a great phone/5-Star combo but it's large for an older person to carry around. So we ordered the new Splash. It's not much smaller than the phone, thick and heavy and hangs crooked on the overly bulky lanyard. The ladies at a luncheon we showed it to said, "no way could we wear that around our necks all day." GreatCall was polite about taking it back but there will be restocking fees. I talked and talked to them and their manager about how when you design a new product and release it, expect some people not to like it.

People are nice to talk to, but unfortunately never solved one problem. Phone could never activate. Also, I purchased the phone as daughter, called to set up phone and five star, and was reassured that I could call on behalf and troubleshoot for my mother who is hard of hearing and legally blind. When I couldn't get phone set up, suddenly I was not authorized to do anything. Also, am being given hard time to cancel service.

MyTouch 3 phone could not be activated, never worked, and after several calls, the phone reps agreed it should be returned. My tracking receipt shows it was delivered on June 4. They said I would have a refund within 21 days. Nevertheless I was charged for a month's service, and they now claim that with evaluation the 21 days did not start until June 12. My credit card bill is due July 7, with $258.29 in Great Call charges. Feel bamboozled.

This is the first smart phone I have ever had, love it. It took me a couple of months to adjust my usage, I think I have it now. Only two things. I cannot seem to get over two bars when away from home and the battery only lasts about five hours.

As I sit here in my 10th minute of hold time waiting to find out why after 4 requests and a faxed Power of Attorney that provided the correct mailing address for the bill, I am literally furious with this company. My aunt loves the phone, but this company's ability to establish and service accounts is in the absolute toilet. The CSRs are boneheads who think everyone is 80+ years old and needs to go really slow. The systems they use are abysmal and do not update correctly. You can give them information over and over and nothing will ever happen.

I checked into getting a Jitterbug phone for my mother who is on a very small limited income. I discovered that the only way you can use a Jitterbug phone is if you go with their service plan, which is more than double what I could pay for another plan. I feel that Jitterbug phones should be able to go with other various plans in order for the senior citizens to not only be able to use the Jitterbug phone but also be able to afford the plan. Jitterbug phones should be like other phones to where you can choose the plan you want instead of being blackmailed into using their service or you can't use the Jitterbug phone.

I signed up with Great Call. It had the 5-star feature which I thought I needed. I was talked into a plan which costs me more than I had been paying for another company. Near the end of the month the company said I went over my data and they would bill me for an additional $125 more. This company is not for people who are heavy users of their cell phone.

My husband was having a lot of eye trouble at the time, and we needed something with big numbers and easy for him to use so we went to the original Jitterbug. It's been easier for us since using it. It isn't our primary phone, but it's nice to have when we go on trips. I went away from Jitterbug for a while myself. We had the original white one and a black one, and I closed off the account for the white one and went to another company. I was so unhappy so I came back to Jitterbug after four months. The people at Jitterbug have been easy to get a hold of. They have always been polite, very kind and understanding, and willing to take time and explain to me what's going on. I appreciate that.

We don't use Jitterbug enough because I don't use my minutes up but it's nice to have it when you need it. I changed my minutes from 200 to 50 because I don't use it that much. I called them once when I was setting it up, and they were helpful. I also like the price - it's cheap.

My wife loves Jitterbug. It's better than our previous provider. Moreover, when I had to call customer service, they were very knowledgeable. They answered all of my questions.

I bought Jitterbug for my husband and he died. When he was using it, he liked it a lot. It's a good phone and we didn't have a single complaint about it at all. It was just an easy phone to use, very intuitive and a pleasure.

Jitterbug is great. I use it every now and then. I have no problems with it and everything I want is there. Recommended.

If I fall and I’m nowhere near the house, I’ll need help to get up. And that's why my husband wants me to have it in case anything happens. So far I haven’t had occasion to use it but I'm happy with it.

My daughter-in-law had gotten a Jitterbug for her mother and she told me about it. I was using a different cell phone provider and later decided to switch to Jitterbug. I like it so far. If I’ve got a real important call I use my Jitterbug, especially if I call family somewhere, because I can’t hear my home phone with my hearing aid in.

Jitterbug is much better than the previous one I had. It's a lot easier to answer the phone. Phone operators were great too.

I've just gotten the Jitterbug phone service and I like it very much so far. I love it. It's a great cellphone. It's really handy and I like everything about it. I've been dying to get a cellphone, and my son and his wife checked a lot of cellphones and they thought that the Jitterbug was just perfect for me. It's easy to operate. I wanted a phone that was a little bit not too complicated because I'm 82 years old and I wanted one that was just nice and simple and handy and fits right in my hand, and the Jitterbug is just perfect. I've already recommended it to two friends. It's a real good product.

I'm very happy and satisfied with my Jitterbug. It's easy for me to use.

I'm happy with Jitterbug. I feel a lot more confident and a lot more secure. I take this phone everywhere - when I go for a walk and even to the laundry room. Their people are fantastic and I've spent a lot of years being almost abused by other carriers. They are wonderful. They're right there if I ever need them, or if I want to just make little changes to my device. No complaints.

Pretty good, with a couple of little issues, but overall pretty good.

I carry my Jitterbug with me if I need it for emergencies. I don't have that many people to call. I am 91 years old and all my friends are gone. I feel very secure when I have it with me because it is easy to use. I still drive so I like to have it in the car with me and in my pocket in the house all the time. It's a lot easier for an older person to use Jitterbug when they don't use it constantly like the rest of my family do. They all have the smartphones that they push everything all the time and it gets complicated for an older person. Jitterbug gives me confidence that I know if I fall, I can just slip it out of my pocket and get my daughter down immediately as she lives next door to me.

I have no problem with it and would recommend it. I find it nice, louder and I like that part about it.

Jitterbug is a good phone for our purposes and I'm pleased with it. We don't do a lot of talking back and forth to people. We just carry it as an emergency phone and it's better than my previous provider. It has a lower minute per month usage which is a much bigger advantage for us. I have no problems with it.

I only use my Jitterbug when I'm on the road or when I take a trip because I have a landline. But I've had it for a lot of years now and all the people that I've talked to were friendly and helpful. I was perfectly satisfied with everybody.

I'm happy with my Jitterbug. It's a nice phone that is real easy to operate.

Everything is very good with Jitterbug. I have exactly what I want now without paying a fortune for it. The team was very helpful. They helped me get my previous service canceled and so far it's been very pleasant. It works exactly the way as promised and I love it. I'm saving $40 a month. I told my daughter about it and her biological father has one already.

I have Jitterbug for my own personal use and I’m totally satisfied with it. It’s a great phone with a team that’s very helpful and easy to deal with.

It has been very good having Jitterbug - I would recommend it.

Jitterbug saved my life. I broke down on a highway out in the middle of nowhere and it helped me out. I was able to contact my daughter and the towing service and even the garage that I wanted to bring my vehicle to. The kids got it for me for coping with health hazards because I drive to Florida and they wanted me to have that protection. And since I started using Jitterbug the main thing is I am not getting all these nuisance calls that I was getting on the landline, trying to sell me something. Their service has been good.

I had Jitterbug once before so this is my second time with them. They're very good so I'm pretty happy about the service.

Jitterbug is a device to use when I’m out and I need to contact someone in my family or that I could be reached by my family instantly. So far I’ve had good experience and I would recommend it. However, I was disappointed that they could not answer my questions that I had about the remaining minutes and how long I will have them before I lose them. I also found it cumbersome to program, but I could call them for that service.

My overall experience with Jitterbug is excellent. I only have the basic and I just use it for emergencies. I don't use it a lot but when I have I really appreciate having it. I really like it.

The service has been great and my father feels more secured.

I'm glad I switched to Jitterbug. It's just what I needed. I'm doing fine with it. I don't use it a lot like some people do because I only use it when I'm out of the house but I like it very much. It's just easier for me to use. I'm a senior citizen and some of them offer too much to me and I like to keep it simple. The Jitterbug team is also fine. Every time I had any reason to connect, they were very efficient and very polite.

I purchased the Jitterbug for my mother. She is 93, has memory issues, and lives in an assisted living facility. Because she is home for a week or more at a time, and stays indoors, this phone would lose connection with the GreatCall system. My Link application would then report that the phone may be off or discharged, and location or movement data would not be available. Simply going to the doctor or other travel would not reset the connection. It was necessary to cycle the phone off and on in order to reset. Upshot is that it did not work for us. It is not like an iPhone as it uses GPS only, not cellular triangulation to determine the phone's location, and that is why it disconnects if it does not receive a satellite link for an extended period of time. For this system to work, the person with the phone must go out and about frequently enough for a satellite connection to occur.

A friend of ours who had a Jitterbug dropped by and we liked the phone. What makes me mad is how you'll see something and think 'I got to have that' and then time goes on and then you need a phone. We put off getting a cellphone for a long time because we can't use it here - we're in a dead zone where we live in the mountains of Pennsylvania. Then our vehicle broke down one time so we came right home. We went to a store nearby and they didn't have Jitterbug. They said, 'We have a similar one but we're out of that.' We got stuck in with a two year contract and that phone sucked -- the buttons are so small you just can't use it. We hated it.

I'm completely satisfied with Jitterbug and have no problems. Everything works well. They're a thousand percent better than my previous provider. I feel more secure now and it hasn't let me down and other ones have. The Jitterbug team are friendly and efficient. They know what they're talking about and are very polite. They get everything accomplished real quickly.

It's a very good product. I'm just happy overall and I really like the Jitterbug phone. It's designed for seniors and I guess that's true. I find it very easy to use compared to the other phones I've had. Also, the Jitterbug team have been fine and I've been very happy with them.

My son is the one who set up Jitterbug for me. I fell and was in rehab when he decided he wanted something for me to carry so that if anything like that happens again, he would know immediately. But it's not doing for my son what he hoped it would do because he wants to be able to track me better. I'm 81 years old and I am very independent even since I've had a fall. I take myself where I want to go. He is not here because he travels and wants to know that I'm okay. I don't know if it can do all those things for him but he seems to think that he was told that it could. I'm totally pleased with it and I like the yes or no instead of the number replies. I like that I can reach anybody I want to reach very easily. This is more comfortable for me to use because it fits my needs.

I had Jitterbug years ago. Then I went to a free one as I'm disabled but they're only so and so. I went back to Jitterbug and I like the new version of the phone. The old Jitterbug was bulky. This one is pretty nice. I had problems activating but I called and they straightened everything out. We put it in the window and it worked great. It's excellent. This is a great deal and I like it a lot.

With Jitterbug I'm more comfortable and more in touch with people when I really need them. I did everything on the phone and the Jitterbug people were very, very, very helpful, which made it really perfect. It's reasonably priced and that was a big deal for me. It's also very easy to use for somebody who's really dumb when it comes to computers... I love it very much and I'm just glad I have it.

I'm enjoying the Jitterbug phone. It's great because I can read and see the words better so I'm cool with it.

A friend had told me about Jitterbug and then I read about it in a magazine and ordered it. I had a cellphone but I don't use my phone very much so Jitterbug is much better for me than the other provider. I was saving a lot more money and not using it much, but I take it everywhere with me for safety's sake. It is also very easy to use and the Jitterbug team was very helpful.

I have a friend that has Jitterbug several years ago. I was interested in it because it seemed like it was much easier to operate than the other phones. When I got one, I'm pleased with it, it was much better than my previous phone and it's much easier to use. I made some phone calls when I first got it and their team were very knowledgeable and answered my questions.

I like Jitterbug much more compared to the pay as you go phones that I used before. It's more reliable because I don't have to buy minutes and I always forgot to buy minutes before. When I first got the phone I had a bad experience with their team but I don't hold it against them, it's okay. I'm glad I have the service.

My husband has the Jitterbug phone and he loves it. It's perfect for him. We've seen their TV ads and that time he just lost his other phone. He saw the 800 number, called, and ordered it. Jitterbug rings. He can finally answer the phone in the house and we're happy about it because with his other phone he couldn't. It would ring but he also would not get enough bars to talk on the phone.

It's cheaper and it's easier to use and we're very happy with it. The only thing is on the cellphone itself you can't find out how many minutes you have left.

I went to one of the blind meetings and somebody said that Jitterbug is made more convenient for blind people, so I called them and ordered the phone. So far I'm loving my little Jitterbug phone. I brag about it all the time. It's so easy to operate and that's why I've been showing people at the senior citizen center how great it is.

My husband has got the Jitterbug and he loves it.

It's not an everyday phone for me so I don't use it that much. But their customer service is good, I don't have any complaints. I'm pleased with it otherwise I'll be getting rid of it like I did with my previous provider that I don't care much about.

With Jitterbug I just feel a little closer to my family. They're the ones that insisted on my having it. But yesterday I had a message on the computer saying that I had gone over my minutes and they gave me a telephone number to call. The number had been updated and it was not on the computer, and I thought this was a little strange for the Jitterbug company. I extended my minutes with the gentleman who answered. He was very cordial and very respectful. Right at the beginning when I received calls from them, they would say to opt out and of course I didn't know what opt out meant, so I had to get clarification on that. I believe when you have new customers, it would be smart I think to explain what opt out means. But other than that, it has been pretty good.

We bought Jitterbug for my husband because it got big buttons. I was having hip surgery and he wanted to be able to get hold of me while I was in the hospital. The buttons on my phone and everything are too small, so Jitterbug made it easier for him to be able to contact me. I just wish that the minutes would roll over instead of taking it off every month.

I would definitely recommend Jitterbug. It's a nice, simply made phone that's easy to use. I bought it because I liked the way the phone operated -- it’s simply run. To me, a telephone is to trade information. I have one because people call you up and they want to know something. But I didn’t care about all the extra stuff.

In some ways Jitterbug is easier to use and handle than what I had previously. I like it but I'm still getting used to it. I don't know all the things I can do with it yet. Actually my daughter did this for me. She's a nurse and she's been very attentive to me. Once a day customer service make this call to see if I'm okay. They call and I'm supposed to press 1 if I feel well and 2 if I want help, and it comes in at 9 o'clock in the morning. Once or twice I've had this happen that it rang and I picked it up and nothing happened and then I hung up, and then later on I lifted the receiver and looked and it said I have a missed call. So my daughter did call about that and I haven't had any trouble now. I don't know what caused that. That's about the only trouble I can say I've had with it. I'm satisfied with it.

Jitterbug is fantastic. It's easier to use and easier to see. It got nice, big numbers and it's easy because it asks me what I want to do. It's great and awesome. And the medical thing is the main reason that I want it-- the star 5. In addition, the Jitterbug team was amazing. I was against cell phones and I didn't want one but when I got this really nice man on the phone from Jitterbug, and he was like talking to my husband or to a friend, it's great. I really don't have enough words to say how much I love Jitterbug. When I use the phone, people comment on the appearance of it, and how easy it is to use so this way I'm probably stealing customers from other providers, which makes me a very happy person.

We've had Jitterbug for a couple of months now and we're very pleased with it. We had a TracFone before but Jitterbug is a thousand times better! We're really happy we got it.

I'm just getting along great with my jitterbug and just love it. I had another medical alert service before but I never kept them because they were too difficult for me to understand. I always left them lying on the table because I didn't know how to use them anyway. But the jitterbug is so simple to use. I'm a little older and it takes a while. Now I use it quite a little bit. The phone numbers are stored there rather than looking them up. The only thing is it doesn't ring very often and one day when it rang I ignored it because I didn't think it was mine. Plus the customer service has been great whenever I needed it. My brother-in-law has one and we've discussed the things the other day, which helped me learn a couple new things with it. I would encourage everybody to have a Jitterbug.

I like my Jitterbug much better than my previous provider. It's much easier to use - just the language on it and when you move around on the phone; its yes or no answers are much, much easier than the phone I had before. It has that little red button you can push that will call 911 or family in an emergency. I accidentally hit it a couple of times and one time the police department or somebody called me back to make sure I was alright. I almost thought about calling Jitterbug and having it disconnected but evidently I'm watching it close and now I'm not doing that anymore.

My wife is using Jitterbug. She needed the simplest phone and that's what she got. As far as the Jitterbug phone goes, it's a little confusing especially when somebody's mind slows down a little bit. She's having all kinds of trouble switching from her other phone to this one because it's a yes and no, but she didn't understand how it was supposed to work. I am waiting as to when Jitterbug would come up with a house phone that's the same type of cell phone, only a larger house phone, so you can leave it sat on a table and have eight or ten buttons so she could have a name on each one for her children. All she got to do is just push a button and it would ring through. She only needs it for the kids.

Jitterbug is my wife's phone and she's tickled to death with it. We have very basic phones before and we had TracFone for a long time. Our calls were very cheap on it because we didn't use it much and they did good. We didn't have any trouble with them but the Jitterbug's much easier and simpler to use. It also has some features that the TracFones didn't have. I've also been very impressed with their representatives. It's all been good with Jitterbug.

Jitterbug is very comfortable to use. I'm making all my calls on it although I haven't finished setting up the account on the internet with GreatCall but so far everything is fine. The people I talked to and the gentleman who sold it to me were nice and I like Jitterbug very much.

My husband mostly uses Jitterbug because I have AT&T, which when my contract is up I think I'm going to get rid of it. We like Jitterbug. It's cute and very simple. It is great compared to our previous provider. It's easy for my husband. He wears a hearing aid and it's much easier for him to hear.

Seniors enjoy large key pad. My husband set up a phone book for me which makes the jitterbug very useful.

Jitterbug is a great phone. We rarely use it but it's good for my husband and I intend to keep using it as long as he's alive. It gives me security knowing that he can easily call if I'm not at home. The customer service team was very polite and helpful when I called to change the credit card.

We've enjoyed our Jitterbug and we have no problems with it at all. It's much easier for us to use because it’s got nice big letters and big numbers on the keypad We've also always had a very good cooperation with the Jitterbug team. They've been friendly and very helpful. We'll continue using it.

I have no problem with the Jitterbug I got for my mother. However, I'm not sure I'm going to keep the service because my mother is having so many problems. She has dementia and one day to the next she can't figure out how to use the phone. It's not the Jitterbug. It's her. I think it would be nice if there was just a plain phone with all of the services because I can't let her take the phone to bed because she's delusional. I have to watch her with it. She'll hit the star button and she can never remember what it's for. If there's only something real simple for people with dementia that would be more like just a regular cellphone... But every time she has reached someone when she hits the star for customer service, everyone from Jitterbug has been really nice to her.

I would recommend Jitterbug to a friend or somebody that’s interested in it. One time I had accidentally pushed the wrong number and they all came in and asked if everything's okay. I feel more secure knowing that I have it in case an emergency occurs when I'm just by myself.

Jitterbug is much better and much easier to use than my previous one. I like it. The letters are big and clear. You can see everything and having the yes or no on there is easy. I'm just concerned that it doesn't show how minutes I have left. It only shows how much I used. But other than that it's very good for the elderly.

My previous phone is old and the model is already phased out. It's the one with an antennae so my husband decided to make me get in contact with Jitterbug for a new one. I only use it when I’m going out of town. It's just for emergency.

The Jitterbug cellphone is easier to use than a different cellphone provider I had used before.

I use my Jitterbug phone mostly for emergencies so I have so many minutes that I hardly ever use. Also they do well with the few interactions that I’ve had with them. This Jitterbug is similar with the other cell phone provider that I had although it is a little higher than I want. If I knew of a lower cost plan, I would be happy about it.

I really like the Jitterbug phone. I use it in the car if I'm calling anybody from the car but mainly if I'm having problems with the car.

I don’t have to worry when I’m out on the road or when I travel cause I have a Jitterbug phone with me and I can see it cause the numbers are big. It didn’t cost a whole bunch and I’m able to make a call if I need to. One time I hit the emergency button and somebody came on the phone immediately to see if I was okay, and I was. It works and I have recommended it to people.

My mother had a cellphone years ago but later on she didn't have any. I wanted to get her another cellphone so I went with Jitterbug because I thought it would be easier for her. It's the only phone she has now. Her apartment doesn't provide a phone and so I got her the cell phone. Actually I got it for her because it's a better phone package with the cellphone having both the ability to have local calls and long distance. It would cost her a lot more to have a landline phone in her apartment so this was a better deal. Plus the times that I've called and asked for help from Jitterbug have always been great. You get a real person to talk to. Everybody has been great.

I'm happy to have Jitterbug. I've been hearing about it a lot for a long time but it's only a year ago that I decided to get one. I did have a cell phone to keep with me, but I like the alert system aspect of Jitterbug. After I got it for a while, I then decided to disconnect my land phone so this is all I have now. I'm fully, 100% dependent on it. My daughter also told me she had a good talking relationship with their representatives when she set up the phone for me. I personally am very happy with this phone. I show it around to my friends and recommend it to them.

Jitterbug hasn't really worked the way I had hoped it would. It doesn't do quite as much as some of the other phones do so I still end up using my other phone. But it doesn't really matter because I haven't been using it that much anyway. But I had hoped that it would be more – so I could get back and forth more with others.

My grandfather was in the market for a new phone and the people at Fry's Electronics told us about Jitterbug. It sounded like something he would need 'cause he's 87 years old so we bought it. I feel more secure now that he has that phone. I think it's a good program but they tried to make it so simple that it actually became more difficult to use.

We kept the phone, but are disappointed overall. The first thing we didn't like was that there was nowhere in our area to go look at the phone in person. You have to buy it, then return it within 30 days if you don't like it. That is an unacceptable policy for a phone marketed to seniors. We ordered the phone for my 90-year-old mother who had become unable to use her flip phone due to macular degeneration and glaucoma. She is also hearing impaired.

I keep my Jitterbug in my purse, and I find it easier to use than other cell phones that I had in the past. It's not a natural thing for me to use it since I'm not a real cellphone user but a landline user. I bought one of those lanyard things so that you could wear that around your neck but someone told me that there's a whole lot of cancer from girls who are wearing their cell phones on their bodies. But still I've been recommending Jitterbug to people because the buttons are big. Also, the way it's programmed it's a no-brainer thing because you don't have to do anything, you just turn it on whereas all the other cell phones you have to read a manual to figure out how in the world to work them.

I needed a phone where I could see and hear. I heard of Jitterbug through AARP and it's been good.

I love my Jitterbug5. It works just great. Thank you.

We got this Jitterbug phone for emergencies like if we go some place to make a call to AAA to get a tow or something like that. We don't use it for casual conversations and it's been fine so far. We hadn't had to use it but it serves its purpose.

My cell phone had broken and this other company is too expensive. I figured I would try Jitterbug. I'm not happy with it. For one thing, when I want to call somebody like my son, I have to thumb through all the way down to J instead of just pushing J and having all the Js come up. I hate that part of the phone. I am amongst the elderly and I find that very inconvenient. It's really annoying especially if you had an emergency or you were in a hurry. Also, lots of times when I miss a call, they don't let me know right away. It's ten, fifteen minutes later before the voicemail comes on that says you have a missed call or you have a voicemail. Saying all that, their employees were fine and nice - there's no problem with them.

I like the Jitterbug. It has a lot of features. My son is just real pleased with it too because he could track me. He can tell where I'm going. It was a Saturday night and he calls and said, "What are you doing out riding around this time of the night?" I think my son's funny but I think that it's a wonderful feature because I am 74 years old and my husband is 80 and if I were to fall or something, they call me constantly to see if I'm okay. They've been very, very helpful and very understanding. A couple of times I've called them when I didn't mean to and they called immediately to see if something's wrong.

I like my Jitterbug cell phone service because it's convenient. I'm 81 years old, and if I need help when I'm away from home, I could use it. So far I've had no problem with it.

Jitterbug's been okay. Our service here is fair and poor so sometimes in order to hear, I always have to put it on the speakerphone. But that could be partly my problem too it's just the way it is here, we're in a semi-assisted place. I would recommend them.

When I read in the AARP bulletin about Jitterbug, it seemed like a good idea for my sister to use in an assisted living residence although she wouldn’t use it. It’s a unique phone for people that are unwilling to use something more sophisticated. It does the job and interacting with their people was excellent.

Jitterbug works much better than my previous provider. The phone is superior and rings quicker. With previous phone I was using, the caller could hear it ringing about 3 or 4 times before it starts ringing on my end, with Jitterbug it answers right away. I do have one complaint though. I have the one with the GreatCall. In the GreatCall, the 5 star button is right above the yes button and a couple of times I've actually called 5 star thinking I was hitting the yes button. It's too close to the yes button. Other than that, their customer service has been excellent.

I had never used a smart phone or a cell phone before and right now I hadn't gotten into my Jitterbug that deep yet. It's kind of the first stage of that smart phone stuff. I just use it to stay in close touch with about three or four people. The nice lady in the store where I bought it programmed the phone and asked me about the features that I wanted. She took her time and did it right. Honestly though, I have some features on my Jitterbug that I'm paying for that I don't actually need since I don't use them. But that's okay, I think I'll start to use them a little bit later on. All in all, it's been satisfactory so far.

I got Jitterbug because they said it was designed for older people. I could hear better on it and more convenient. It is better than my previous cellphone provider. I just call when I need minutes. I did too. When I had to call for a new battery or when I needed minutes, the people at Jitterbug were they helpful on the phone and polite. It’s been very good for me and so I would recommend it.

We never had a cell phone before, so I thought getting one from Jitterbug would help us. He likes to go hunting, so he takes it with him, and we take it when we're traveling. If anything happens, we have it.

I've been using Jitterbug manually to call and I like it - the numbers are nice and big; I like the simplicity of the yes and no. I have hit the emergency button by mistake a couple of times and I was impressed with how quickly their team responded. They were personable, friendly and I got a good reception - it feels like they're right there. Because of this positive experience, I have recommended them to people. I bet they get a lot of false alarms though so they might want to consider not having it so easy for users to mistakenly press that emergency button.

I rent cars & cars have mechanical problems. That’s the only reason I ever bought the phone -- I use it for emergencies, in fact I have made three or four calls since I bought it. Nowadays you have to have a cell phone because there are no pay phones anymore.

Phone does great. I have the added Five Star feature on there.

My son made a wise choice in talking me into having Jitterbug. I drive a lot of different places and he suggested for me to have it. I have it in the car and carry it with me in the house since I would need to use it for absolute emergencies. It makes me feel good because it has that little star on it, and I can get in touch with somebody in case I fall or something and that to me is worth a million dollars. I'm very pleased every time I call because I get a very nice person to deal with. Customer service is excellent and for a senior that's very hard to find these days. They're very patient and very soft-spoken. I really enjoy the company. I left another company for them even though it did cost a little bit more but it's well worth it. My only problem is I don’t know how to put the telephone numbers in.

Purchased two Jitterbugs for our elderly parents. They love the phones. They can see the keypad and the phonebook is easy for them to navigate. Only complaint is the account management. I have to have two different accounts, with different email addresses, to manage two phones... incredible.

I received a call from one of your Reps to tell me all calls to And from Puerto Rico would be charged 20 cents per minute. None of the existing cellphone carriers charge for calls to PR because it is considered part of USA. It's a shame that you treat Puerto Rican as second class citizens.

Jitterbug is cheaper and better than my previous cell phone provider, except for the poor reception. If I go into a building, I have to go back outside to hear.

We have had to contact customer service a few times since activating my mom’s new Jitterbug phone and every time the service has been outstanding. Most of the issues have not been the fault of Jitterbug but the representatives have always been polite, friendly and gone the extra mile to take care of the problem. For those from the pacific north west, you will recognize this comparison; Jitterbug customer service is on par with Nordstrom and Les Schwab (both set the gold standard for service). Thank you.

Jitterbug was a gift from my cousin to my 93 year old mother who has macular degeneration. She likes the independence of having her own phone even though it's really hard for her to see the number on the phone at times, so it's more for just receiving calls. She also gets confused at times - she called the red number once because she couldn't see it properly, and I got calls from emergency people. It's an excellent phone but I wish there would be a way where somehow they would come up with a bigger unit with bigger numbers that would fit the fingers.

I like Jitterbug. My daughter got it for me cause I needed a phone, which I pay for it. I know I have to be very careful with it so I don’t mash that five star number. I do that a lot by mistake, but it’s good because they’re always on there. I would recommend it to anybody.

I had been using another provider and I like the service and the phone in most ways, except that I couldn't hear it and I couldn't make it loud enough so I switched to Jitterbug. I like it really well except that it is more expensive - I can live with that but I only get 200 minutes and I would like to have more minutes without spending a lot more money. I haven't had any complaints and the only thing I didn't like about it was when I had to put in my phone records. I had to redo everyone of them because almost everyone was messed up. Other than that, I'm really pretty happy with the service.

A friend of my daughter has Jitterbug for her mother. I needed to get a phone and that was the easiest one to get for me. The other phone I had was a free one. I couldn’t have both of them so I had to give up one. I don’t use it that much as I only got it for if I have an accident. My experience with it is fine.

I thought Jitterbug would be a good phone for me to have, so my daughter contacted them for me. I'm very happy and satisfied with it, and I like it better than my old cell phone. It's very easy to use. I use it mainly for emergencies and take it with me when I travel. I've recommended it to all of my friends. For older people, the Jitterbug is the right phone to have.

I saw Jitterbug on TV and contacted them for my mom. Her old phone is bigger. With the Jitterbug phone, it's easier for her to press the button and call me.

I've been a GreatCall customer in the past and have come back to what is the best service anywhere. The price is awesome. The telephone makes telephone calls and that's all I need it for. No extra bells, whistles or internet access is needed. So GREAT CALL is just that... GREAT!

I’m 84 and live alone so I am independent. When I go out shopping I need a phone so I got myself a Jitterbug cell phone but I don’t use it that often.

I’m very old so I don’t use my cell phone that much but when I do it is right there when I need it so that’s all I ask for. I love the phone itself and the big numbers. It is also very good for me because I don’t hear as well as I used to. I’m very pleased with Jitterbug. I’m a very satisfied customer.

I love Jitterbug. I saw them in a magazine, told my son about it, and he said it's a good idea, so I called them. They're much better than my previous provider. The team is very helpful. I had a problem when it didn't make music and missed a couple of calls which weren't important. I called them up and they corrected it. We don't use it a lot but have security when we go out.

I’m in my late 80s and I see the advertisement about Jitterbug in AARP all the time. So I decided to try it because my contract with another phone is so expensive. At my age, I’m not real technologically savvy so my son suggested that I get a different type of phone for use and I’m satisfied with what I got.

My mother-in-law loves her Jitterbug. She just went on her 80th vacation on her 80th birthday, so she took it to Vegas and it was perfect.

I had a robbery before. Had I had Jitterbug then in my hand I could've pushed the button and got help immediately. Now that I own one, it's a good source of comfort to me that I know I can push that button and get help in an instant when I need it. With the GPS feature, I don't have to tell where I am as they can just locate me immediately. However, I don't get to use up all the minutes that I should. But, at least, I have protection, which is why I have it to begin with.

I wanted to get a product that would help my wife and I communicate with each other better when we're away from each other. So far Jitterbug seems to be doing okay although I don't use it that much. In fact I've used on an average 10 minutes every month. Their team has been good and I have been able to get the information I need.

My daughter bought Jitterbug for me when my other phone went bad. I’m not a technology man so it fits well my needs. It's much easier to use and is a better deal. I just got out of the hospital and I had it with me all the time I was there.

I don't really call a lot of people but my Jitterbug seems to work fine. There's always an operator which is very nice. I am a homebody so I don't get out and travel a lot.

I'll stay with Jitterbug for a little while longer but right now I'm not too happy with it. It's a little more expensive than the cell phone provider I had before which I would rate higher. I just use the phone.

I bought Jitterbug for more or less emergencies because I'm 79 years old and when I'm out on the highway I just like to make sure that I can call someone. I feel a lot more relief that I have something at hand to call although I don't use it other than that at all. They've been very nice.

When my sister heard about the Jitterbug phone from my older sister, she really liked it so she decided to get one. She uses this only for emergencies like when she travels back and forth to Michigan from Illinois. It’s been pleasant as it’s a very good telephone company. I would recommend it to my friends and my family.

I use Jitterbug when I go out. I have something to use if something happens to me like if I get into an accident... just for protection. One good feature about it is that I have all my emergency numbers in here that I could call.

I only needed another outside line so I had Jitterbug, but I very seldom use it. It's easy to maintain and work with. I didn’t want anything fancy, I just wanted a phone line, and Jitterbug did that for me. So far, I have had no problems yet so I can't complain about it. It is not cheap though as I pay $27 a month, which is quite high, but I probably use it only 50 minutes a month.

I was having trouble with regular cell phones. I'm 86 years old. I've tried several different cell phones but they were too complicated for me. I like Jitterbug much better because I don't have all the other stuff that’s on there that I couldn't find anyway, and I don't have to worry about trying to find the people’s names because my son put them in alphabetically so it’s real easy. It’s also so much easier when I'm answering the phone or when I'm making phone calls. I can also get my messages when I get messages because I have a little thing that comes up if you have a voice mail. It’s like using a regular phone, only smaller and more easily accessible. I’m very pleased with it and I plan on staying with it for a long, long time.

I needed a phone and my nephew told me about Jitterbug. My previous phone had very little numbers so I was having a lot of problems. My fingers seemed to be too big for those numbers and I wasn't getting the service that I thought I should be getting. Jitterbug is 100% better. There's bigger numbers, very good variety of numbers that I can put in my memory box and it has a nice light. In fact, I use that as my night light at my side bedstand for the night. I plug it in there every night and charge it. I also have my group numbers where names are under certain groups so it's easier to find.

I have trouble calling out on Jitterbug. I usually push the wrong button and they call me and see what my emergency is and that's kind of a nuisance but I like it. It's handy. It's just that we don't have any electronics and so it's a matter of just having it like in the car when we drive and in case of an emergency. We have our landline. It's pretty simple once I get it all figured out in my head.

My daughter was impressed with Jitterbug and even if she doesn't use one herself thought that I'm in the stage where I needed one. I never used a cellphone at all as I was always going off with one of my daughters and thought it wasn't necessary but then my daughter in Greensboro thought it would be a good idea for me to have one when I go on a drive. I feel a little bit more confident knowing that I have it. Their team member called me once to check on me as I accidentally hit the red button when I opened my purse. I said there was no disaster or emergency and she was a very nice lady and she said "Thank you very much." I'm satisfied with it.

My son and my husband nattered at me that I needed a cellphone, so I had a Jitterbug. When I first got the phone, the Jitterbug team put in the two numbers I needed so that was good of them to do. I don't use it often though. I use it a minute a month as talking on the telephone is not my fun thing to do. I have it for emergencies only or if I need to ask my husband a question about something. I wonder though why most of the calls I get are wrong numbers...

I like Jitterbug and carry it with me unlike before that I don't carry a phone. Now I know I'm okay. I can push the red button and somebody would come to my aid wherever I'm at if I need it. It's good.

I heard about Jitterbug from my daughter and got in contact with them because of the fact that they have that number 5 button that I can call for help. Compared to the older phone I have used, the size of the Jitterbug phone and the service they provide is much better. I haven't had much experience with the Jitterbug team yet but I would recommend them.

A friend of mine had Jitterbug and we both had different services and he showed it to me. I said, "Is it any better?" He said, "Yeah." So I looked it up. I'm happier with it than with the other one I had before. With my old phone, I had to go to a store and buy a card every three months wherein Jitterbug sends the bill to my Visa card. I pay it every month and no problem. But, I haven't used it that much. I basically got it because when my wife will need it to contact me sometimes when it was hard to get hold of me. I am satisfied with Jitterbug.

I enjoy having my Jitterbug though I don't use it much. I don't make many calls but I have been wanting a cellphone for some time so I could have it with me when I went places. Now I'm able to get a hold of people when I want to.

Any contact and experience I've ever had with the people at Jitterbug has always been good. I've had it for about more than a year. The plan that I have with them is a little less money compare to what I have before. I will recommend them.

I wanted a phone that was simple so I used Jitterbug. I usually got online and they just take the money out. There was one problem that I had when I was out of town and my minutes ran out. I had a very difficult time getting minutes. However I don’t use my phone very much so I’m thinking of going back to the provider that I used before because they accumulate the minutes, they don’t take away every 30 to 60 days compared to Jitterbug.

I use Jitterbug as my telephone. I don't use it that much, though, as I talk to very few people. Still, I would recommend it.

My daughter bought Jitterbug for me for my birthday. It is my first cellphone. I just take it along when I go somewhere in case I get in trouble when I'm driving the car and I need help. I think they ought to roll the minutes over instead of taking them from us though. But their team is alright.

A friend of my niece was here and her aunt on the other side had fallen and she had Jitterbug. My daughter saw that it was a thing for her dad. But, it has been lousy. My husband doesn't use it. I'm not happy with Jitterbug at all. We don't like it.