Jitterbug Flip Reviews

The text messages were too small on the phone I had, and I couldn't read them. I got a Jitterbug phone and I’ve been using it for three months now. The messages are much easier to read and the general operation of the phone is good.

My sister-in-law had Jitterbug Flip and I liked it so I contacted Jitterbug. Their representatives were fine and all interactions with them went very well. The phone is very easy to use and it's just what I need. If they ask I'll tell my friends that Jitterbug is the phone that does basic things, for calling or texting without paying for a lot of all the added extras of other phones.

Jitterbug is cheaper than my previous provider and the phone is fairly easy to use. It works fine, and I'm satisfied with it.

I got the Jitterbug Flip because I liked how it looked. It's smooth up and I like how the numbers on it are so big. But I don't like that I have to bend the phone during a call so people can hear me since it's too long for my face. And my arm gets tired if I have a long conversation. But their customer service has been fine and their reps were professional and courteous.

My daughter sent me the Jitterbug phone. It is handier and easier to use than the regular phone we have at home. Also, when I go out, it’s easier to hear.

In general I'm satisfied with the Jitterbug, BUT one big, big flaw is that the "speed dial #" given to each entry in the phone book as you enter, then changes to another when one then makes a deletion elsewhere in the phone book. VERY BAD for those of us seniors who rely on speed dial to make immediate contact with someone when in an emergency situation.

My mother-in-law is in a nursing home and she needed something that was easy to dial and that she could see. We like how loud the volume gets and the big buttons with Jitterbug. The customer service reps have been a lot of help too. They have been professional, friendly and courteous. It has been an awesome experience overall.

My experience with Jitterbug is fine. The phone is nice if you need big buttons. It makes it easier to read. However, I wish the phonebook was in alphabetical order. The order the contacts are in is however you put it in and I don’t like that at all.

I wanted something to take with me in the car when I go somewhere so that if anything happens, I can have a phone. My daughter did all the purchasing online and the Jitterbug phone was mailed to me. In case I fall, I have the device. The one feature I really like is that it has a stand that I can plug it in and it’s plugged in all the time. I’m satisfied with it.

Jitterbug Flip is a good phone and I like it. My wife gave it to me and I've had it for a year now. I'm 75 years old and I'm not a computerized person. I couldn't use my previous phone and it was too smart for me. But with Jitterbug, I understand what's going on with it and it's very easy to operate. I also don't have to worry about which button I'm hitting since they're big. Its hearing is not the best but it's better than the previous phone I had. Their customer service has also been good and professional. I've told my friends about how much I like the phone and my wife is planning on getting one when she retires.

The Jitterbug is a great little phone. I wanted something simple as I just need to connect with the family. If I have an emergency, I can call them or they could call me if there’s an emergency on their side. The alarm goes off when I have it on and somebody wants to call me, the little musical thing comes on. And it’s nice and loud enough that I can hear it. The colors are beautiful and I have the maroon one. The numbers are really bright and big enough for me to see without glasses. The customer service reps are wonderful and they do anything they can to help you. I feel secure with the Jitterbug because I live alone. And my bill stays stable all the time because I don’t text. I would recommend it to anyone.

My sister, Jimmie, needed a phone. She has limited capability, so the simpler the phone, the better. However, with the Jitterbug, we have to usually make the call for her because she can’t figure it out. This morning, I was trying to select a person in her phone book and it was taking a delay. On my phone, I just click and it’s there. I have heard about this problem before and it’s inconvenient. It’s easier for me to use the Jitterbug than for her and sometimes I get frustrated, too. I think it depends on the service. She just needs a basic phone because all she does is call my aunt and my sister and a few other people. It would be so easy if she could just flip it open and have the names listed and she could click on the person she wants. The phone could also have a screen with just the people, like the favorites, because she’s only got five, and then she could just arrow up or down on the screen to the person she wants to talk to. Jitterbug has to make improvements.

Jitterbug Flip is really easy for me to use. I got it after I got tired of paying high rates for my previous phone. My eyesight is not that great since I'm 82 and I could see this phone better. It also has a better camera. I enjoy taking pictures with it, calling long distance, and using it for emergencies, such as when our power goes out. The only problem I have with it is programming the phone numbers I call most. I'm having a hard time seeing the letters when I put names in. Also, once in a while, it would only have service a few minutes after I open it. But I have recommended it and my grandson has it.

I fall a lot and have all those things around the neck from the health department but sometimes they don't work and I grab the Jitterbug which my daughter bought for me a year ago for Christmas. I just called, told them what happened and they sent the ambulance out. Their reps were very friendly and their phone's easier to see as I'm going blind. It’s my emergency service and would have to use it more. But I can't afford to use it very often and make a lot of long distance calls for they're too expensive. I'm one of the Social Security people and my check doesn't get any bigger but the bills do. But I have kids who help me with things and I've been told that I wouldn't have to pay.

My brother had traumatic brain injury and he's in a nursing home. He needed a phone so he can contact family and also a phone with big button so he can see. I gave him a Jitterbug as a Christmas gift and the service has been great. I used it for about four weeks before I gave it to him and it's very simple for a senior with a problem with eyesight. My brother is not a technical person and it's perfect for him. I showed him how to check it, and balance and check. He's enjoying it.

Some number of years ago, since I was considering getting a cellphone, one of my sons who is more knowledgeable recommended Jitterbug Flip. I use it mostly for emergencies or long distance. Two or three years ago, the phone was stolen out of my automobile, and I reported it and their person canceled that number and so forth. I re-purchased another one and they made it possible to call carry over the existing numbers that I recorded on it, which was helpful. In lieu of my very limited use, however, it would be nice to have a lesser cost. I'm already pretty much at the lowest end of the plans available. But, overall, I would recommend them.

I lost my last phone then I was going on a trip and the kids were always griping that I needed something for emergency. Also, I’m by myself and I used to do quite a bit of hunting so they were concerned I get stuck some place. I got a Jitterbug phone and it takes a while before I can make a phone call as it seems to take a few minutes before coming in service. But I may not be working it right and I don't really use it much. Other than that, it's got bigger buttons and it's better and easier to read than the last one I had.

I’m an older person and my daughter got me this Jitterbug last year at Christmas. She thought I could understand it more. My other daughter bought me a more fancier one the year before and I didn’t like it at all. So, I had her take it back. But I love this one when I walk to the mailbox. I have quite a way to walk back and forth, down my basement and up the stairs. I also have the Jitterbug by my bed every night and I feel secure because if I need anything, I got my little phone right there and the numbers of my kids so I could get them right away if I wanted to talk. I enjoy it though I don’t put the maximum minutes on there like other people. I talk to my daughters off and on with it, but I’m not on it steady. I have told so many of my older friends about it.

Our friend had one and she really liked it, so I called. I like the style of the Jitterbug phone - I like the big numbers. It is also easy to operate it. That's why I originally bought it for my husband because he has big fingers as those little cellphones just didn't fit him. He could press two numbers at one time. Its cost is also reasonable too. I have had it for four years already and I like having a cellphone away from home. Customer service is very positive and helpful. They always told me what I needed to know and told me what the prices were because I did upgrade once because the battery was wearing out, so I just upgraded to a newer phone.

I’m delighted with Jitterbug. I went with them after a realization that I need to have a phone with me that's relatively simple when I’m out and about. I already had two previous phones that were too complicated and I just left them on the kitchen shelf. I’ve also managed to learn to use the camera which I never used on the other one. I only use it for emergencies as my minutes are very minimal - I've got the most simple plan. I like the knowledge that it’s there if I need it. I go online a couple of times to question things but the manual was very simple and straightforward, so I keep referring to that.

I got a Jitterbug phone for several years, and there was a deal on getting a new phone. I got one and I'm perfectly happy with it. It's still the old flip top phone and I use it for only its most basic uses. It works, I can hear it ringing and I can hear people talking to me, which is a major thing in my life right now. Dialing is easy, too. I don't text though, because it's one thing that's not easy to do on this phone. You have to go through the alphabet in order to get to the letter that you want. It takes forever. But this particular model does what it's supposed to do, and does it efficiently. My concern is losing the phone or breaking it because I don't have a landline. I have the replacement option but that would take at least a week. So if I lose it, I'll be without a phone for a week. That bothers me a little bit because I'm very dependent on it. But the Jitterbug customer service team has always been excellent.

My neighbor showed me a clipping about Jitterbug so I ordered it. While it's cheap, like it's 21 bucks a month, I use it rarely. Seldom do I call my two sons, who live in Seattle and Berkeley who are part of the five people on my list. I do not have a use for it except for a very specific reason and that’s for transportation. I call a company called GoGoGrandparent, which it does the same job as Uber and Lift. As far as how it works, it seems to work fine.

I like the phone though I haven't had my Jitterbug that long but it's good. I really didn’t want it to begin with but my son insisted that I have something in the car with me when I go out by myself. I am in a retirement village, so a lot of them have Jitterbug. I hear a lot of good and bad about everything. But I like Jitterbug and I saw they advertised in a couple of the magazines. I get the officer's magazine, my husband was a retired military. I liked the advertisement and it sounded refreshing.

I wanted something that just made simple calls and take a message. I didn’t want to take pictures, and the whole works that I don’t understand. With Jitterbug, it’s a lot easier. I’m 88 years old, and I like that it’s handy. I can pick it up and dial without looking at the numbers. It also keeps the numbers, so I don’t have to keep it in my head. I’ve had Jitterbug for 6 months now, and I’m glad that I got it and that it works fine. I’d recommend it to a friend.

I have a regular phone that I don’t use that much, and I wanted something a little simpler. I saw John Walsh on TV, and he kept talking about how simple the Jitterbug was. So, I got one for emergencies, and I’m satisfied when I use it. I got it activated, and their customer service was professional and courteous. I’ve had it for a little over a year, and it’s pretty good for as little as I use it. I mentioned it to my sister, and she got one too. We’re a bunch of seniors and we’re not into all that technology, so it fits our lifestyle.

My grandfather wanted a phone with big numbers on it, and saw an ad for Jitterbug in a paper that comes in the mail. So, he got one and he likes it a lot.

Jitterbug has the simple phone. I don’t need all those fancy things. With Jitterbug, I could do things I couldn't do before like when I’m out some place and I need something, I could call one of my friends or my daughter. So far I’m satisfied with what I have.

I have to put my Jitterbug in my purse, so when I go out on the road, I have something to use to call if I need help. Other than that, I am old enough to stay home most of the time. I don’t go a whole lot and I don’t use it as my regular phone. My son had a little cell phone that I use for my purse, but he paid for it all the time for several years. I decided it was my turn to pay for my own. I saw advertisements, people that knew about it and I decided to have a Jitterbug. My granddaughter set up all of it for me. I've had no trouble with it, and I'm satisfied.

I’ve had various cellphones over the years because I was down the road, selling. My friends called me into the store to buy the Jitterbug. I might as well do the best I could that’s why I ended up with Jitterbug. It has been perfectly fine though I don’t use it very much. I always keep it for safety because I still drive quite a bit. I feel very good when I speak to them and I understand what they are saying. I can’t ask for anything any better.

We got Jitterbug for my father-in-law and he has enjoyed it better than the other phones he had. He likes the Jitterbug phone. He enjoys the way that it charges compared to the other ones, too. The Jitterbug phone works better for him. He finds it a lot easier than any other one he had because he has very large fingers and he could never hit the numbers on the other phone he had. On the Jitterbug, they’re big enough so he does not hit incorrect numbers now. We’ve only had it for a couple of months but so far it’s been working out very well. I have recommended Jitterbug to a couple elderly people.

My husband is hard of hearing and he's 84 years old. He needed something that was really simple to use and Jitterbug was very easy for him to use. When we set the phone up, my son went online. It makes me feel secure that he's got that phone at that price. It's a good little phone for the amount of money per month. We're senior citizens and when you get to that age and you use phones that have got so many things on it, it's hard to understand. This one is easy to understand.

I liked the fact that the Jitterbug is built more for older people. It has larger print and larger numbers. And the price was good, too. I had a problem with the battery right away, and Jitterbug replaced that under warranty. They were very nice. They put on my phone numbers back in. And I haven’t had any trouble with it since I don’t use it a lot. I’m still more used to a landline than I am with cellphone, but we’re doing more texting which we never did before.

My eyesight is going so I needed something with big buttons that I can use. My Jitterbug works for me the few times that I have to use it. I have it for the times that I leave the house and need to call while I’m away or call a taxi to get me back at home. I appreciated the very complete instructions about how to use the phone. It’s very easy to follow the instructions and that was really important to me. We’re all living so much longer than we used to live. We’re running out of some of the capability yet I’m as active as I can be under the circumstances. I still need things to help me get through this technical life, and Jitterbug for me was a very simple way to do it and achieve that goal for me.

I’ll recommend Jitterbug. Their reps are very nice. I wanted a good flip phone, its real big numbers and everything, and Jitterbug had it. It’s working fine for me. It's got a nice ringtone too. I like it and I got a case for it. I just slide the phone, put it in the thing overnight, and it charges it. The battery is alright but I want to know how long it lasts.

I've been with Jitterbug for a couple of years and have had a good experience. It had no signup fee and I can come and go as I want. I'd like to charge it a little less often, but other than that, it's fine. When I was sick and couldn't get a hold of 911, I went to my Jitterbug and pressed that red button on the bottom. They called me and help came. That worked out really well and I was very grateful.

Jitterbug has good reviews. People said it was easy to use. It was good for hearing aid compatible phone. The monthly plan was reasonable as well. With my dad's old flip phone, he had troubles dialing and reading the screen. It was too complicated. With Jitterbug, he's more comfortable having a phone and being able to have one that he can actually use. Overall, Jitterbug is easy to set up and easy to use.

I like my Jitterbug phone. It is convenient and inexpensive, and having it makes me feel less worried. I like its phone book and the people that are on the information. They're very good at finding numbers of people for me.

I had another cell phone that I didn't use and I thought the Jitterbug looked like one that I would be more inclined to use. I've had it for about a year and I use it more. It's very convenient and easy to use. I'm very satisfied with my Jitterbug. I don't use it a whole lot but I take it with me when I go places and make quite a few calls.

My daughter told me that the Jitterbug was what I should get. I was talking about an iPhone but she told me that it was too complicated. She told me that the Jitterbug had big numbers and it was all I needed. I got the one where I can press number five if I need help. And that's a good thing because normally I have my cell phone with me all the time.

The phone I had was small and it was black and I couldn't see properly. Also, I never knew if I was going to receive a call. I called about the Jitterbug and a lady explained everything to me but I told her that I just wanted a phone to talk and I didn't need a smartphone. I thought the Jitterbug would work well. I knew everything as in the book and went through it to do what I needed to do. The book was very good. I set it all up and put my people in there that I call the most. The phone works fine and I feel like when I'm going to get a call, I'm going to receive it.

I like the endurance of Jitterbug’s battery when it’s turned on and not being used. My experience with Jitterbug is as good as it gets.

This phone is NOT for the visually impaired. Yes the numbers are bigger on screen when dialing a number, but the Phone Book names and numbers are small and can't be changed. This Red Jitterbug Flip Phone is NOT for the visually impaired.

My husband doesn’t use smartphones and Jitterbug Flip was his Christmas present last year. He likes the camera on the cell phone but he haven't use the help button yet.

It's been long since I had a cellphone and I thought I needed one. I then got Jitterbug because I liked what they said in their ad. I also felt that it was going to be easy to operate, and it was. I'm doing very well with it.

I got James the Jitterbug phone because he has a hard time speaking. He had a stroke, so it's useful with his one hand. He also needed something louder and something that had big numbers. Everything's stored, so that makes it easy. He doesn't have to dial any numbers. All he's got to do is hold the one button to get the phone, and that's it. He goes up and down and makes the call.

I had the TracFone before, but I wanted one that takes pictures and Jitterbug does that. However, when I press the on button, I have to wait a long time before it gives me any information. It just keeps stalling and stalling and if I have to call 911 for some reason, it will take an awful long time to get that. But it fits very well with my lifestyle because I can use it to make toll calls which my landline charges me for. I'm very happy with it.

I’m thinking about canceling because I got Jitterbug and I’ve got three telephones. I like Jitterbug but I don’t know how to speak on it and I really don’t expect I’ll need it. But my overall experience with Jitterbug was very good.

My brother got the Jitterbug Flip for me and I love it. I got my favorite color too which is red. We called the company to get it set up and put the minutes on it and I had a nice talk with their rep. It wasn't very hard to learn how to use it that my brother showed me how in just about five minutes. What I like best about it is dialing the number. The numbers are so large that you can't make a mistake. I also like the little lights underneath. I don't see on one eye and the other is bad but the numbers are bigger so I can make a call to the hospital if I need to. If I have any trouble, I just press the button and I got the ambulance or I got my brother so I'm happy there. I use it every single day including talking with my brother every morning. I carry it with me anywhere I go so that I can always call the ambulance or the police if something happens to me. I depend on it and I feel a lot safer with it. So far it hasn't died on me as long as I keep it charged.

I have 5star in my car and my kids brought my phone in the house, so the only reason I bought GreatCall Jitterbug was because I went to Canada and to Alaska. I just need it for an emergency. The guy who sold it to me also told me that I could change carriers anytime I wanted, but their rep told me that my phone was never locked and it's not compatible with AT&T which I have all my stuff with. To me, it's a waste of time and money because it's $33 a month for what I don't use, and I'm trying to find out how I can get it a lot cheaper.

I had an alert system that I paid about $50 a month for. Then I saw the Jitterbug and I thought that it was going to work okay, too. I like the Jitterbug phone very much and I’m fond of all its features. However, I called in one time and tried to move my due date back a bit, but they said they don't do that. Nevertheless, the Jitterbug phone is the way to go and for me, it’s a good program to be on.

I like my Jitterbug phone because the numbers are larger and I can see them better since I'm 85 years old. It's very nice. I can just open it up and I can see all those numbers which helps me so much. I’ll recommend it to everybody I know.

I'm satisfied with Jitterbug, and I'd recommend ordering this phone.

The 5Star app in our Jitterbug was a big thing for me. It brings us emergency help. That’s why we wanted it because, in one button, it’s just like having a separate unit for calling for help. We did not have a cell phone for quite a while before Jitterbug. We could hardly get anything through here. We had a very bad phone but the Jitterbug comes in pretty good. Then we had an experience where our landline was out for almost two days. About a month before that, my husband had fallen and we had to get the paramedics to help him up. I had to go out and get my nearest neighbors. I said, “If anything happens again, I’ve got to have a means.” I bought my phone mainly for that and therefore I wanted the Jitterbug because of its simplicity.

I'm 95 and I want the big numbers, and Jitterbug had them. However, I'm not working it very well. I was going to go take a trip to Arizona but I can't use Uber. I called Jitterbug and they said if I press operator and then yes, I could get the same service as Uber. They'd better be right because I don't want to get there and not have it working.

My mother-in-law needed to replace her phone. She simply needed a basic phone and something that was easier to handle at her age. We got Jitterbug and setting it up was easy. She still gets confused sometimes about when to hit the 'yes' and 'no' button. Other than that, the service gives her a sense of security.

I wanted a flip top but I don't want one of the expensive fancy smartphones. Also, I had trouble with my landline company. They said that they were going to reduce my bill but it went up instead and I wrote them off. So, I remembered the Jitterbug ad in the Christian Science Monitor that I’m subscribed to. Jitterbug has been reliable than my phone company. It’s also more convenient than having a landline phone. I would enthusiastically recommend Jitterbug to somebody who is in the market for a flip top phone.

The Jitterbug Flip fits in good and the letters are bigger, so I'm not pushing other numbers and I can dial it a lot better. Sometimes I need to put in some numbers, but I have a hard time trying doing so. I read that I needed to make contact with them or use the computer to put the numbers in. I called them and they put the numbers in. Most of the people that see my Jitterbug Flip likes it. Especially because it's big and red, plus, based on experience, if they put it down they could see it right away. With the other little phones that I used to have, when I try to push one number I always hit another one and get a different person since my fingers are too big. I'm a retired disabled veteran and both of my knees have been replaced. I got pretty bad operations and I fall a lot. If I fall and they're not here, the 5 number is very helpful and I can call for help. I've recommended it to friends.

I have my Jitterbug sitting in its cradle and plugged into the wall. My grandson told me that I should keep it sitting on this cradle and plugged into the wall all the time so the little white light is on. I had him put five different numbers in my Jitterbug for me, but it’s hard for me to understand how to work it. Sometimes I press the different buttons and I get who I want to talk to. I put the number of my church in there in case I feel like I'm going to drop dead, the priest could come. The instructions were a little confusing to me. What I need is something that'll just say, "Number 1: Press this to open. Number 2: Press this to get to the person that you want to talk to. And press this to hang up." I have a hard time following instructions now so they have to be very simple.

With Jitterbug, I don't have to worry so much about the minutes as I did. I had a little TracFone and I was constantly running low on minutes. I was paying out a little less than half of what I'm paying for GreatCall, and I was only getting 100 minutes a month instead of 600. Jitterbug has wonderful features. I like the big screen and the big keypad. I like the flip part of the phone, it's much easier not to accidentally touch it. I love the 5Star, too. That is really tremendous to me. When I got the charger, the base wasn't working. So, I called them and they sent me another one without any problem. They were very pleasant and were right on the ball because I got it within just a few days.

Jitterbug is easy to use. I liked that they set up the whole thing for me with all my girls’ phone number. So if I do need them or if I'm in town, it would be available. I can also get help if I have car trouble and I’m out of the area. However, my biggest complaint is that Verizon doesn’t pick up too good because I am in a low area and Verizon is the only one for our area.

My mother was aging at that time and I wanted her to get a cellphone. The Jitterbug Flip’s ease of use and the dial tone made me select it. She's enjoying her Jitterbug and she's able to talk to people. The Jitterbug team is always very receptive to change the plan or do whatever I need. Our experience with them has been great and I'm very happy with them.

My daughter bought a Jitterbug Flip for me as a birthday present. I’m 86 years old and when I’m home alone, I just keep it around. My bill is a lot cheaper now than with AT&T, which used to be my cellphone provider.

We're old and we don't know how to do the regular phones which made us contact Jitterbug. We've used the phone and we're happy with it.

My Jitterbug is an emergency phone for me. I've seen Jitterbug advertised in magazines and catalogs and I read about it several times and I thought it is something that an old lady could use without too much trouble. I like my Jitterbug because it’s red, and its size is perfect. I’m happy with it, and I love the way I get to different things on it with the big prints and the big buttons. It’s so much simpler and easy to use, and even getting my names on my call list has been so much easier. Their customer service team has been good. I called them on something I didn’t understand and they helped me out right away.

The Jitterbug is easier for me to use, but not for the person who actually uses it. It's not what she's used to, like a flip phone, and I don't think she could use that at this point either. It's really not the phone, it's just her. Overall I'd recommend Jitterbug.

I'm getting gray-headed, I have arthritis, and I didn’t like the little bitty buttons on my phone. I got interested in Jitterbug because it has big numbers. It works for me and I like it. My wife is also considering getting one of their smaller phones.

We previously had a phone service where we always bought a year's card for it. We had it for years. However, they said that they weren't going to be able to go in this area with our phone so they'd sent us a new phone. We didn't like the new phone and we never could get on with it. We got Jitterbug and it was easy signing up over the phone with them. We have the payment taken out of our checking account. We like the Jitterbug and we get along well with it. We chose it for when we go out because we are both older and we just take it with us. I have it sitting right here on the stand and it's so nice to have that little stand to put it in. I'm just wondering if we should we keep it plugged in all the time and open? It said in the book that we should.

My daughter’s eyesight is not good so I got the Jitterbug Flip for her. It has the emergency setting on it and the numbers are bigger. Sometimes I leave her by herself and I tell her not to answer the door. She also falls a pretty good bit and I told her that if that happens, she needs to just press the red button and they'll send her help.

I've been really happy with Jitterbug. They already had it set up when I ordered it and there's nothing wrong but I'm too old fashioned to learn how to use it. Still, I use it if I'm going to town and in case of emergency. I can also call somebody if I get stranded on the road. I've been thinking about getting the one that's a little bigger and has a screen on like the one my wife has. It's the next step up which is $17 a month. All in all, I'm well pleased with what I paid for.

I'm 66 and I used to have SafeLink. A year or so ago SafeLink updated their equipment and sent me another phone that I couldn't work because too many apps confuse me. I just wanted something basic where I could push the power button and get a dial tone. The Jitterbug reps understood exactly why I was switching and they explained everything to me. I'm very happy with my Jitterbug phone and it was a big help during the storms. I didn't activate the 5Star services, but as I get older, I can do that if I need it and that's one of the good features I like about it. I've recommended Jitterbug to some friends of mine who have similar problems because it is so simple and it's just what I need.

I like Jitterbug's button that I can call anytime for help, which also has GPS to let the people know where you're at.. We're older and we need that when we're out on the road. I used TracFone most of the time which gives the same service as Jitterbug except for the GPS. The only thing that bothers me is I got it and I'm paying $32 a month and I see it advertised for $17 a month. I don't know why they would've done that.

I was watching the TV one night and saw Jitterbug. I wrote down the number on the screen and called them the next day. I thought the phone would be good, but my problem with the phone is that it doesn't ring most of the time. I have the ringer volume on maximum and the speakers are on. I keep shutting the phone off and turning it back on and then the next time somebody calls, it will ring for probably two different phone calls and then it won't ring again. It just lights up. This isn't getting banged around because it is just sitting right on the table in front of me. And if I'm not sitting here watching, I don't know if somebody is on the phone.

I had been thinking about getting a cellphone but only for use in emergencies. I looked at the Jitterbug Flip and they had the big numbers. I’m hard of hearing and they also said that I could hear on it. I’ve never had cellphones but because I go places by myself, it might not be bad to have the Jitterbug. Now, it works out well. It is everything that they said it would be. I can text on it which is nice and it takes pictures too which is interesting. If my car breaks down, at least I can call somebody. It’s easy to use and it's really good for the price and the amount I pay a month. I also set up the automatic payment which was nice. I got it eight months ago and I really enjoy having it. I’d recommend it to others.

When I contacted Jitterbug, I was using a Nokia but I'm not right up on technology. I'm 72 years old and now have the old style flip phone from Jitterbug and eventually, I want to get the smartphone. Jitterbug has everything I need. I can call people and receive calls with it. When I’m on the road and trying to find something, I call the Jitterbug team for information and they’re very good. They always find the phone number that I'm looking for and put it in my phonebook if I want them to. I enjoy my wellness calls with my doctor every Friday as well. Usually, I'm on my way home when he calls so I can listen to him. I had and would recommend Jitterbug to others.

I’m happy with Jitterbug because if I have an emergency I always have it in my purse. It works out good. I had a TracFone but I can hear better on this one. I leave it on all the time, but I charge it every day. But when I go to put it on, sometimes it doesn’t actually go on. I have to wait for a while and that’s the only problem I have with it. Other than that, it's fine.

I’m not computer savvy on electronic stuff and I just use my cellphone for long distance calls and calls here around town, and I like Jitterbug for that. Also, I get nuisance calls on the landline and I’ve been thinking about giving it up because I really don’t talk on the phone that much. But one thing I like about my Jitterbug, if it’s not a local number, I usually don’t answer it. I've had it for several months now and I’m just satisfied with what’s going on with it.

I had smart phones but I couldn’t use them so I went with the Jitterbug plain and I'll stay with it. It's a lot easier to use and out here, I'm supposed to be in the dead zone but I could take out my phone and push a call. I have the 5Star button on it, too, though I don't know if I activated it or if I now have to activate it by pushing the red button. Then once in a while, the Jitterbug totally goes off that I have to sometimes take the battery out to regenerate. After closing it, I tried to get it back up but it didn't come back up automatically. I kept pushing the button and it still took time to come back up. Also, people keep calling me on it for advertisements and false information.

My husband and I have been GreatCall customers for many years and have been very satisfied with the products and prices - until recently. We ordered two new Jitterbug Flip phones to replace our older model phones. There were many issues with the new phones - no rings for incoming calls (just goes to voicemail) or only two or three rings for incoming calls, voicemail message notices but no new voicemails, very long waits for the phones to actually come on after opening, buttons that stick when pressed causing a long tone and delay before you can press the next number, pressing numbers and having intermittent tones from some numbers, screen locking up when scrolling through the menus, complaints from those I've called that they can't hear me (never had that problem with the older flip phone), problem with voicemail being delivered in a timely manner (they are supposedly working on this), and more.

My other phone service changed and I couldn't stay with them. I figured to try GreatCall so I got a Jitterbug phone and it's fine. The only complaint I have is that the phonebook won't go alphabetical unless I go and put it alphabetical. It kept changing. You add somebody on and it's at the end of the list.

I had been a customer for many years. In the past this was an excellent company. I had asked a couple times what it would cost to get a smartphone instead of a flip phone. I had been told a price and a high price for the plan. There was nothing better they could do. There were no reasonable plans. Because of the information I was given, I got another carrier's phone instead.

I have a flip phone but I’m not really crazy about it and I wanted to get a flat one. Somebody bought a Jitterbug for me and I like it. The other one only cost me $40 a month, and my Jitterbug costs more. They should not charge that much for a flat phone.

I bought the Jitterbug phone at our local drugstore. I’m retired and I just have the phone for emergencies. I used a different cell phone provider before but Jitterbug is much better for me as it has a larger display and larger keys. The Jitterbug team has always been great and very helpful. I’m very happy with my Jitterbug phone and I have it with me all the time.

Jitterbug is a nice little phone and I really like it. I had Verizon before and I had a hard time punching in the right numbers sometimes. But with Jitterbug, the letters on it were bigger and it seemed like it has good emergency that I could press right away. I take it with me when I go places and I have some names on there that I call. They wanted to take money out of my bank because of the payment, but I usually just pay it with my check every month. However, it is expensive and I can't get my games on there. But I'll recommend Jitterbug. It's a good one especially for an older person. It's easier for me to get the numbers that I need.

A friend who lives in Alabama told me about Jitterbug. They say it worked and it does, so I’m pleased. I first got in touch with their team when they gave me some phone numbers I could use and it was a very pleasant interaction. This is the first time I’ve had Jitterbug. I had a different phone before and I got a lot more nuisance phone calls with it. Now, it’s pretty much eliminated. Also, it costs less money and I appreciate that.

My son recommended Jitterbug and I’m satisfied with it. I take it with me when I go uptown and wherever I go because you never know when you’re going to have a flat tire. However, I don’t use it that much and not very many people call there because I have a lined phone too. They call there and if there's no answer, they call the cellphone. I also get a lot of criticism from everybody because I forget to take it with me when I go someplace. I need it when I’m on the road alone and the rest of time, it just lays there.

We had an Apple iPhone for both me and my wife and it had all sorts of applications and capability, but she didn't use any of the functions on it. She wanted the basic phone and the Jitterbug satisfied those requirements. She said that the problem with it is that it's too simple and she keeps expecting to do other things. We carry the Jitterbug with us when we're out and about. We set up a few calls in the phonebook and that's the most activity, leaving it on and me dealing with it.

My son and my daughter-in-law thought that I should have a phone so I got Jitterbug. I spoke to their rep once before and I told them that I had trouble getting used to my phone and they were friendly and professional. Also I’m doing good with the phone now. I live in an apartment and sometimes it’s hard to get a reception but I sit by the window and it works out good. I would recommend it.

After 17 years with Jitterbug they refuse to transfer my Dad's number to the new Flip phone from the old Jitterbug J phone. He has cognitive impairment and just switching from the J to the Flip is causing problems. They are very vague about the reasons they can't other than it has something to do with not mixing pre and post providers after the switch exclusively to Verizon in 2009. I feel this is completely contrary to the FCC number portability regulations and will lodge a complaint them and California department of consumer affairs as well. I've since applied to port the number out of Jitterbug all together to a new carrier thinking it may be an internal policy or agreement between Jitterbug and its old carriers. It's been 4 days now and the process hasn't failed but it hasn't gone through either.

My mother doesn’t use her Jitterbug a lot but it’s very easy to use and I appreciate it being so simplified for her and even for myself. If something happens to her I may go with that. It has big buttons and big numbers. She has some memory issues and the other phones are just too irritating and aggravating. When we first signed up with Jitterbug, the reps were very helpful. We didn’t have to wait long to get it. We were quite satisfied and I already have recommended it to a couple of friends.

Since purchasing this flip phone for my mom (2017) it has never worked accurately. I have tried calling customer service to resolve. I don't live near my parents so the only way they can resolve any issue is if you are with the phone. I have Great Call Link app on my iPhone to be made aware of her whereabouts etc. The info is never accurate. I have verified several times with my mom. Even when I'm with her and her Jitterbug, it sends incorrect info to my phone of our location, times. etc. Today's episode was the most horrible.Yesterday her phone once again wasn't working. Numbers were not working it just seemed jammed period. I pressed the 5star button to see if that at least worked. After pressing several times, it responded with an automated voice then put me on hold. OMG Thank goodness there wasn't an actual emergency.

I’ve been putting off getting a Jitterbug and then I finally went up to Sears and looked at Jitterbug. I got it for emergency purposes and I had it just in time for Hurricane Irma and, when some others wouldn’t work, it worked just fine. At least I used it several times and I’m glad I had it then. The biggest thing I liked about it was the numbers. I can punch a number in without hitting two or three numbers at the same time and I also take a picture once in a while. One time, I called customer service because I couldn’t get my Jitterbug to work, and it took about 15 seconds for the rep to get me straightened out. I’d happily recommend them, especially to people of my age.

Jitterbug's rates were cheaper and my husband got a Jitterbug Flip for me. I have the basic and I only want it for an emergency case, like 911. It gives me peace of mind, it’s convenient and it’s safe so I take it with me when I remember and it’s like a babysitter for me. I’d recommend it to someone that’s on a budget and if they just need some security.

I've been with Great Call for about 2 years. I lost my voicemail a few days ago. I spent 2 1/2 hours trying to resolve the problem. I got absolutely nowhere and was left with a promise of up to 10 days waiting for tech support. This is not acceptable and they do not seem to care.

Called today to cancel my subscription. A $30 turned into a $67 bill. I was charged a few days ago. I called today September 14th to cancel. Told by Bianca that I would not get reimbursed for the services not used! This is a real scam. If you stop a service you do not get charged for it. Not the way it has always been.

I love my Jitterbug phone which was given to me by my kids for Christmas. I had a different one before but Jitterbug is 100% better. Their customer service answered very well when I had a couple of questions before and it’s easier to get in contact with people because I do carry it in my pocket. The calling is easier, even though it doesn’t have caller ID, which I’d like for telemarketers. But other than that, I’m completely satisfied with it. It’s great and it's convenient.

I like the big numbers and flip phones so I got Jitterbug. I had a flat phone for a while but I didn't like it because it would dial numbers and do different and I have a fat finger. I had to start all over again and it was frustrating. However, Jitterbug phone doesn’t hold a charge for very long and I’m not even using it. I just have it on and when I turn it off, it takes so long to come up. I might change it to one that's not GreatCalls because they charge me $34.65 a month, but I hardly ever use it. I only use it when I go out and it's not even my primary phone. Also, I don't have any way to get ahold of Jitterbug themselves and I've always gone through GreatCalls. The phone is all right to me, but my son keeps saying, "It's a stupid phone you've got." and he blames it always on my phone. It could be his phone too, but he's got a smartphone and it's more expensive than mine.

A friend of mine had spoken about Jitterbug and then I saw it in a VFW magazine. I had an iPhone but I didn't need it. I just needed the phone in case somebody wants to get in touch with me about something or for phone calls. I'm 86 years old. I only use a computer at night to get messages. However, I find Jitterbug Flip easy to use and I carry it along. We used to go away in the summer and that's when I use it but we haven't gone away lately so I don't use the minimum amount of minutes that I'm allowed. Payment is perfect. It's not a lot and it doesn't eat me up. I just mail the money in and that's all. They have good staff too. Everybody was very helpful with me to get over any problem I might encounter. They run me through whatever every once in a while when I talk to them like when it doesn't recharge properly. It has been very economical and it has everything that I need.

I've heard about Jitterbug and I've been looking for one. I used to have AT&T, but Jitterbug is easier to use and has bigger numbers, too. All in all, I understand it better and it's more convenient for me. I'm on the road a lot and I have fewer worries. I'd recommend Jitterbug. It makes life easier for me.

My Aunt Cathy is rather old and she needed a phone that provided some simplicity that she could depend on and one she could monitor. She got the Jitterbug for its cost, convenience, mobility, flexibility and security. The service is going very well at this point and Jitterbug has done everything that they said they would do. They send me a paper bill every month so I’m able to monitor that aspect because Cathy has the phone and she’s three hours away. Overall, it’s a positive experience and I would recommend Jitterbug.

I had a Jitterbug a long time ago when they started out. I had it for a while and gave it up. Then, I went back to it because it’s simple, has big letters and I can read it. It's easy for me to use because I’m 79 and all these fancy things with the internet are too much. I want to make a phone call and not play games or get on the internet. I’m very independent and not one of those people who have phones in their hands every time they’re sitting around doing nothing. I use the Jitterbug to call my kids and the latest one I got is the fold-up phone which is nice. It’s very good and I like it. I was also with a TracFone for a little while but I didn’t like the idea of having to go to the store to get the card every time I ran out of minutes. Jitterbug is handier since it’s billed once a month.

I was having problems with my other phone. Aside from my friend having a Jitterbug Flip, I’ve seen them advertised in magazines, so when my daughter said that she would get me this for Christmas, I jumped on it. I like it, I really do. Once in awhile, I call to reboot it and they explain to me what to do if I ever have problems. Having arthritis, I had a hard time with my old phone's buttons. I like Jitterbug's big buttons though. I also don’t have problems adding and taking out numbers from my phone book. I used to forget to charge my old phone so my battery was running down most of the time. With this, I have the port on my desk and I just set the phone in the port to charge every night.

I saw Jitterbug Flip in advertisements and it looked like something that we could use. Their reps were friendly and helpful when we had it set up. However, we don't use the phone very often because we don't have good service in our house. My husband also doesn't take it to work because he can't use it there either. We have to be away from home to use it. Sometimes we take it with us when we go shopping or traveling.

I like the looks and the big numbers of the Jitterbug phone. I had a different cellphone with Verizon before and I liked it better but the Jitterbug is easier to use.

Before the iPhone I have, I had a Jitterbug phone many years ago. It was my first cellphone. Then when my husband’s vision deteriorated, I knew that the Jitterbug phone was a good phone for him. However, he can't see the keypad well enough that sometimes his thumb hits the alert button and the Jitterbug team has always called and been very kind about forgiving him for accidentally pushing it.

We have a grandson that works at Best Buy and it’s through him that we heard about Jitterbug. Bryce was the one that got it but I’m the one that carries it around most of the time. I carry it with me for emergencies more than anything. We have a landline and when I'm at home I don't use it. But I like the Jitterbug for when I leave the house because I'm a heart patient and it's a comfort to know that I got it in my purse in case anything happened. When I need to ask a question, I either call my sister to get the answer or call home, if Bryce is there. The Jitterbug is real convenient and I don’t have to try and figure out how to get a hold of somebody if I'm away from home.

I heard about Jitterbug through the AARP selection and got myself one when I needed a phone. I found some biological family members who were from a long distance and I didn't want to use my neighbor's phone. I also felt more confident having it when leaving my home and I’ve recommended them.

I wanted a small flip phone as opposed to a smart phone so I got a Jitterbug Flip. I have a landline and I carry the Jitterbug in case of emergencies. However, my biggest concern with the phone is that when I turn it on, it takes at least a minute before I can use it and that is really inconvenient. You don't just push a button and get to use your phone. Because of that, I hardly ever use it. I've only used it three times since December. It's a frustrating experience with Jitterbug.

We have recently purchased a Jitterbug flip phone for my elderly father who lives in another state. I have had the occasion to consult customer service three times in the past two days for assistance and on two of the calls I have had to deal with agents who seemed to have issues actually explaining to me how to handle the issues I was encountering, to the point that, when I put a direct question to one woman, all she wanted to do was perform the function remotely rather than explain what needed to be done should my father run into the same problem. T

My wife's old phone was a flip phone and it's getting hard to charge because the battery is wearing out. She was really interested in a smartphone and I saw Jitterbug which is designed for older people so wanted to give it a try. The phone arrived very quickly and the lady who initially set the Jitterbug up was very efficient and helpful. She obviously has done it before. She went through the process very smoothly and answered all my questions that we had because we wanted to save the old number and she explained exactly what I needed to do. I just had to do the process one-time and I was impressed with that. The Jitterbug is the same as it was advertised and I like the large screen and the larger numbers. I got the 5Star feature and it's nice to know that it's available for my wife. We also got a good and clear signal with it. Overall, we're very happy with the Jitterbug phone and the buying experience.

I’m a senior citizen and I wanted a phone to use just to call out and receive calls. I had a phone before that was a waste of time and money because it was too expensive and had too many features that I never used. Jitterbug Flip worked out perfectly for me and my experience with it has been exceptional. It's exactly what I needed for my age and it’s everything that I was looking for. It’s very easy to use, too. I purchased it, turned it on, and it set itself up. I can also see the numbers perfectly and I don’t have to put my glasses on or squint my eyes. I've recommended it to my friends and several of them have bought one.

I’m almost 70 years old and it looked like a good idea to get a Jitterbug. It’s got nice big numbers on it and when the day comes I need it for an emergency I can have it activated. I had a cell phone before having my Jitterbug and we usually use it for emergencies. It was a small one and it’s hard to use. The numbers were also small and it’s not senior-friendly. I use my Jitterbug quite a bit more. I love the little camera feature on it and learned how to use that. I'm very happy with my Jitterbug. It’s great and convenient to have. It’s fantastic for older people, the price is right and I would highly recommend it.

I needed a plain phone, one that didn't have all the other things on it, as well as the cheapest. I was previously with Verizon but it cost more so I switched to Jitterbug and I wanted to try it. I use Jitterbug Flip for emergencies when I’m away from home. So far, it serves my purpose. It works good and it provides all I need.

I thought Jitterbug would be a good phone for my husband. But the ringer on the phone does not seem like it's loud enough. Also, we don’t have messaging on there but we’re charged for two messages. Everybody else has free texting but Jitterbug doesn't. I thought the price would be cheaper, but it wasn’t. Compared to what I had before which is at 100%, Jitterbug is at zero.

I bought a Jitterbug Flip phone for my sister. I contacted GreatCall to set up the phone and subscribe to their service. What was advertised as a plan for $14.99 per month turned out to cost $35 a month with taxes and fees. My sister could not afford that along with her landline, so she gave up her landline. She had trouble with the phone almost immediately. We called GreatCall several times. They always had us try the same troubleshooting steps, and sometimes they seemed to work for a while and then she would start to have trouble with the charge not lasting, the buttons not working.

I've known about Jitterbug from a long time ago but I thought you had to be in a hardship type life in order to get it. I thought I wasn’t eligible for it to a certain point. It wasn’t until after my daughter did the research on it that she said that was not true. , “No mother. That is not true.” The mother of my daughter's friend who is a little bit older than I am, has Jitterbug and she uses it all the time. My daughter ordered one for me and she said that it makes her feel secure that I have it. It’s for an emergency if need be.

We read about Jitterbug in a magazine and since my wife has problems hearing, it’s a good way to go because they advertised that it was hearing aid compatible. We tried it and it works well for us. We’ve got a contract on a cell phone right now that we need to run out and when it does, we may buy another Jitterbug for me. She was on a cell phone with Verizon but she couldn’t operate it. It didn’t work with her ears so, she let her daughter take that one. The Jitterbug works better and has a simpler operation. Now that she has the Jitterbug, she can answer the phone when it rings. She kinda complained at home because she has cancer, she can’t walk, she’s on oxygen and she’s got diabetes and all kinds of things. And she really enjoys being able to talk to people. With her Jitterbug, she can. So, we’re all excited for her.

My Jitterbug is working beautifully. I had other cell phones before but they didn’t last so finally I decided to get a Jitterbug. It sounded good and it’s for older people and that’s what I am. When I called Jitterbug, whoever I spoke to was very nice and took a lot of time with me because I’m not good with these and I’m still in the last century. The person explained everything very well and I really appreciate it and I could call back if I had any questions. Their customer service was very good and it’s the best one. I can now communicate and I like that they could program in six numbers for me. I don’t know how to program in and I had somebody else helping me for a while but Jitterbug said they can do that because it's part of the service. I thought that was wonderful and I’m hoping this thing will last for the rest of my life.

Jitterbug Flip was the first mobile phone that I've used. I needed to carry one with me when I’m out. So far, the phone is charging. I haven't run into any issues and it's working fine. It is also easy to carry it around when I don't forget to take it with me.

I recently got the Jitterbug Flip after having the older model. I changed to the flip phone about three months ago. I have called the customer service three times with no real satisfaction. The problems: It can takes several minutes to light and get a menu. I lose calls as the phone does not ring but messages are sent. The strength goes from fair to good in the same room after just a few minutes. The phone rings when I have turned off jingle and put the volume on vibrator. I have received information on how to work with these issues, but it changes nothing. Just tonight, I was told that NYC has tall buildings, and the phone calls may be lost. Ridiculous answer as the old phone worked perfectly. I requested a new phone, but I was told that I could not get one and I was not able to speak with customer service. Tonight the service worker was very snippy. This is my first time with such type of service. I have been a customer since 2011.

My mom had Family Mobile before but she switched to Jitterbug because it was for seniors and they said that it was easy to use. But I don't think that it was easier for her to use. She's having trouble with the phone. She doesn't know how to check her voicemail and stuff but it's not the phone's fault. My mom's 95 and she's got dementia. But the bigger buttons makes things easier.

I fell and broke my back about two years ago and I didn’t have a resource to call in about it so I wanted Jitterbug for the fall and can’t get up button. I’m in between two towers in one of those spaces that the cyberspace don’t work as well. It's hard to find service but it doesn't bother me that much. I can move and choose a better spot or get on the other phone. Also my friend across the street has the same problem and I’ve had three phones since I’ve been here and all of them did the same so it’s the spot. Jitterbug is great and I have already recommended it a couple of times to friends my age or in the 70s.

My daughter and son-in-law sent me a Jitterbug Flip as a gift for Christmas but I’m having trouble with it. It doesn’t want to light up. Even if I keep it on the charger and take it off, it won’t light half of the time. I used a different cell phone provider before and it went on all the time and I never had any trouble with it. I’m very unhappy and disappointed with Jitterbug.

We heard about Patriot but they not in this area and couldn't handle my father. Then they recommended Jitterbug. We're very satisfied with the phone and the service that my father receives. It does what we want it to do. The phone is only an emergency phone for him if I'm not around. But he hardly uses it and doesn't make calls on it. He gets a lot of calls but they don't get answered because there are only four people on his call list and they're all on his speed dial. But my father likes his phone and I have no problems with recommending it to someone.

I was needing a new phone. The one that I had was very old. I've had it for many years and it was working all right, but the company changed the way they did business. And so, I dropped it. I liked the pricing on the Jitterbug Flip, but I don’t use the phone. I’m going to be 91 in a couple of months, and I’m housebound because I have no car and I have to depend on others to drive me. I'm getting displeased with the price of the Jitterbug Flip because I find that it's costing me a bit for about three times a month to use it. I keep it for the emergency button, but it costs me so much for just that one. At my age and for my usage, I was hoping that they would have a selection one could choose about how much they're going to use it.

I needed some kind of a phone to keep with me when I'm out so I got a Jitterbug Flip. It started out great but the phone hasn't been working at all lately and I don't know if the 5Star button is on or not. I had the phone on full charge yesterday and I took it off. I went to the store then I went out in the parking lot and tried to call my son but he couldn't understand a word I was saying. I only carry the phone around with me for comfort and I can't make phone calls all of the time now. I want to make sure I have that 5Star and I want to talk to them about fixing my phone or getting that other phone as maybe it will work better. But their reps were great with me when I talked to them.

My husband and I are elderly and we decided it was time to get a cell phone just to use for an emergency. So, when we go out for a walk or a ride, if anything happens, we can contact someone. We got the Jitterbug and I gave my kids the telephone number but they don't call me. I gave the number to them for an emergency at the hospital and nursing home. Right now, my husband is in a nursing home and our Jitterbug had a small amount of use the last couple of weeks, but just a few minutes each.

I like the Jitterbug. I have it with me but I only use it for an emergency. The Jitterbug was the best value for what we needed. We needed a simple phone where we could either receive a call or make a call home. I was at a stop downtown the other day and my car just died on me at the traffic light. There was traffic behind me and if I couldn't get the car going, I knew that somebody would help me push it over to the curb and then I would call home. It was nice to call instead of borrowing a cell phone. If there was somebody in the same situation and just needed an emergency-only phone, the Jitterbug is a great deal.

I'm pleased with Jitterbug and I like it better than my previous phone. I have the call button on in case something happens and I can get emergency care. Everybody I spoke to was great. Thank God I didn't have to use it yet, but I'm getting older and I'm scared of falling.

One of the things I found is I have a problem with electronics. But Jitterbug is easier although I don't do very much with it. I make a call but I can't take a call. It does a little more than that but I don't know where my manual has gone. Also, I'm having a little problem right now. I don't know whether it's going to quit on me or not but it doesn't go on right away in some case. But, it's a neat little thing and the thing I like about it is it got the button on there in the event of you going down. It helps me. It's a good little unit and I'm satisfied.

I have been thinking about getting the Jitterbug and my children knew that, so they gave it to me as a Mother's Day gift. My daughter-in-law did all of the contacting and setting it up, and their team has been very helpful. With the Jitterbug, I like the ease with which I can pick what I want like the phonebook and the camera. I also like the emergency button and I carry this phone with me constantly in case of an emergency. All in all, it's been great. I've recommended it to several different people and some of them have gotten it.

I liked the Jitterbug advertisement that I saw on the newspaper and what they got for the money. Everything went fine when we purchased it and we're pleased with it.

I went over to the mall and Jitterbug had Sears as a rep then. But Sears gave them up at the kiosk and the kiosk didn’t have the style or color I wanted. So I went online and got the Jitterbug Flip phone from the place itself. It's a nice phone for a senior citizen like me. It use it pretty much daily and before I didn't call as much. It's a lot easier to call my son through the cell phone because we're all programmed in their phone. Jitterbug is a handy phone and doesn’t allow the GPS one but that’s okay because I know my way around at this age. It's easy to use and carry and doesn't add to my confusion with 600 apps. It's overall a good phone for the price. Also, their team was very good at resolving any questions I had and helping me out with the problems I created for myself or deleting and putting new names in.

When I purchased this phone for a dear friend who has Alzheimer's, the person who took the order promised good customer service and ability to work with me so that the billing and the phone would be administered accurately. I live a good distance so required that the billing be sent to me and the phone be sent to her, the billing be in her name but I manage the account. Total chaos and after 3 months I am sending the phone back.

I like the way the Jitterbug was set up, it was easy to read and dial but I don’t like that the names don’t sort out alphabetically unlike the Samsung that I had before. We bought the Jitterbug at Best Buy and they set it up for us. I like that if you drop it, it won’t fall apart or break like other cell phones nowadays. We don’t use it for communicating very much but more for an emergency. Or when we’re traveling in the car, that’s when we like it. Otherwise, we use our home phone.

My husband needed a phone that had larger digital numbers for him to see. He had a regular cellphone but now prefers the Jitterbug because of the larger numbers. However, it doesn't ring loud enough and he's hard of hearing. Whenever his hearing aid isn't working, he can't hear the phone and nobody can get a hold of him. Other than that, it's a great phone especially for the elderly. Our experience with Jitterbug has been great and their team has been friendly and very helpful.

Jitterbug phone is nice and convenient for my mother to talk to any members of the family that she wants to. She can just dial it herself and she can hear very good with it. But we’re having a bit of a problem with the Jitterbug lady coming through and suddenly starts talking while my mother and I are conversing. And, when I tried to delete some voicemails, it keeps telling me that I still have voice mails and I go back and try to delete them again but there’s nothing on there. Nonetheless, their reps have been very friendly. Jitterbug is a nice phone with a bit of quirk that comes on there once in a while. Other than that, my mom and I like it.

I was with AT&T and the cellphone I had was very difficult for me to use. On the other hand, Jitterbug seems really simple to use. I've had mine for more than two years already, and I really like it. However, my phone battery hardly keeps the charge anymore. Also, at first, I could get a hold of them on their customer service line, but the last three times I tried, I couldn't get through to them and that really frustrated me. I also wish I could put my photos on Facebook, too. But other than these, I just love it. I'm not one who wants a fancy phone where you have all the apps and stuff. I just want a phone to make calls on and send messages through, and that's what my Jitterbug does.

My daughter asked me if I wanted a Jitterbug since her mother in law has one. She said that the printing is bigger so that’s why I have one. I take pictures with it and it's handy, not too big nor small. I got the lanyard so I can put it around my neck. I use it when I'm out somewhere and if I were to fall or if I had a flat tire. I'm 87 and I have to be careful. I use it sometimes at the house but otherwise, I use my regular phone.

I saw Jitterbug in a magazine and I liked it. I needed a phone that’s easy to use and with big numbers, just like it. So, that filled the bills. I was using Verizon before and it was hard to understand and use. Jitterbug is better. I feel more relaxed when I go out with it because I know how to use it. They have good customer service too. Their team is nice and helpful. I’m pretty satisfied with Jitterbug, so far.

I used a different phone and then, I had a fire here and it got destroyed. So, I didn't have one for a while. My daughter decided that Jitterbug was what I needed. We got one and it was much easier to read and I could use it with confidence which I couldn't do on the other one. I don't use it a lot though but it's come in handy for me. So far, it's been a very good experience. I'm happy with what is going on now and I would recommend it, especially to older people.

I've seen the Jitterbug ads in the paper and magazines and I knew somebody who had one and was satisfied with it. And I got the Flip for making calls on trips but I haven't had to use it. I couldn't recharge the battery at one point and so I called their customer service team. They were very good in telling me how to easily get it back in order. I would recommend it. Other people in East Aurora also have the Jitterbug flip phone. And in fact, a friend of mine set it up and programmed it for me when I wanted to put in the phone numbers.

I've had nothing but trouble since I purchased this phone less than a year ago. Your customer service takes forever assuming one can ever get a hold of someone. I've waited as long as 30 minutes and finally hung up. You should be ashamed of yourself! Obviously you need more help. I would not recommend this phone to anyone. This afternoon I'm going to AT&T and purchased an iPhone. Needless to say, I'm getting rid of your lousy phone once and for all. Do not bother to call me!

Jitterbug had a good deal, and I was in the market for a cell phone so I gave it a try. So far, any contact I’ve ever had with their reps has been good. The phone is great to use. I just dial it. I am a GreatCall fan and I had a great experience overall so I would recommend it to everybody.

I saw Jitterbug in a magazine and mentioned it to my children. They were alarmed that I was not using anything so they got me to get it and I did. I forget it a lot though and I had not been able to work my Jitterbug as well as I thought I would be able to. It's because of the turning it on and off, but it’s all right.

I’m 83 years old and a veteran of the United States Army Security Agency. I was experiencing a temporary systematic sinus bradycardia, slowing down of my heart at the time I got the Jitterbug. But my condition got corrected so I’m not in jeopardy as much as I was before. My experience with Jitterbug has been frustrating. The number I have used to be someone else's number so I keep getting calls for that person. So, I have to discontinue using it. I have thought of changing my number but the need for the phone no longer exist at the same level that it did when I subscribed to it. It’s got big numbers and it's nice to have one when I leave the house but I'm better off without the Jitterbug.

My dad spent $108.24 cash at Best Buy on a Jitterbug flip phone on 4/14/2017. The box says, "$14.99/month NO CONTRACTS." Be sure to ask questions about what the $14.99/month covers because it does not cover voicemail messages. The problems my senior father has had with this phone: 1. Cost. 2. When the phone opens, the dial tone automatically sounds (not good for seniors that may just want to check the phone for missed calls). This feature is annoying. 3. Because of the on/off button, it is easy to shut the phone off inadvertently. 4. Phone cannot be set to vibrate and ring at the same time. 5. Previous owner of the newly assigned number had collection issues and calls came from various number every day from collection agency type companies.

The phone is just what I wanted and found it easy to use. HOWEVER, THE CHARGING BLOCK IS FOR THE BIRDS. It doesn't make sense to have such little prongs for connecting phone to charger. Am 82 years old and cannot see the phone holes to connect with those little wires. Therefore, I have been unable to recharge the unit. At this point the phone is useless. Poor engineering. Should have charge plug in from phone to outlet, period. What is the solution, refund or what?

I live by myself and I thought it would be a good idea that I have something to any event that I needed emergency treatment. I had service from another provider but I wanted the 5Star function from Jitterbug, and now I'm very happy with it. I feel more independent and confident because I'm not too worried. As long as my phone is on, if I were in an accident, they could find me within a 15-foot radius. I drive by myself and I have a part-time job. If I was to run down a mountain and I could reach my 5Star, then they'd find me. Overall, I'm satisfied that I have it and I'm glad that it does what it does because I have had to use it and I was very pleased with it.

I’m 89 years old and I’m having problems with my eyesight. My daughter suggested that I get a Jitterbug because I can see the numbers there. I paid for it but my cousin has to do all my business because I can’t see well. However, a week ago, I had a static. I could hear the people but the people couldn’t hear me. The only thing that I could do was tap on it. So, my cousin called the company and cleared it up. And now, the people that have called me don’t hear the static anymore. I would recommend the Jitterbug phone. It’s great and I really like it.

I have failing eyesight and Jitterbug's easy to use. The price was a little more than I thought it was going to be if added on taxes. But then it's good and the customer service was great. I use it primarily as a safety feature and it serviced my needs. And I'd like to have a phone with me when I'm out and about. I'm happy with it so far. I saw Jitterbug iPhone advertised and I might look into that. I would recommend Jitterbug to a friend in my age group.

I never had a cellphone until my daughter talked me into it. When I'm travelling to town and back, she told me I need to get a cellphone. I saw Jitterbug in the Diverse Power magazine and I said, "Well, this is what I need because I can handle it." I'm 82 and I can understand it. I also like the Jitterbug phone. With it, I feel more confident when I go somewhere. If I have a breakdown or a flat tire, I won't be able to get out and change a tire, so I can call one of my daughters or my friends and they’ll be right there. Also, since my wife is at home, I can go out in the yard and she can call me if she needs me.

My daughter wanted to change companies and I was on her program. I needed a new cell phone and my kids insisted that I get a Jitterbug. It had a call button on it and that would give me my cell phone as well as an alert when I fell or needed help. My brother-in-law in Minnesota also has a Jitterbug and he likes his so I thought I'd try it out. I've had it for several years now. The lanyard that came with it was a little blue one and had a little adjustable button on the back. I have arthritis and it hurts my neck. It's annoying so now I keep it in my purse and then I lay it by my phone on my regular bedside. It was also fancy and too long. But I've recommended Jitterbug a couple of times to my friends who are younger than me but have more problems that I do.

I wanted to make it easy if ever I needed help so I got the Jitterbug phone. But I don't really use it because I have other phones at home. Though, my husband and I take the Jitterbug for emergencies whenever we leave. I don't know what all the buttons are on the phone and since I feel that I don't need the Jitterbug phone, it's an extra expense. Nevertheless, I’d recommend Jitterbug but I haven’t had an emergency issue to see how it works, though.

I'm 87 years old, and a lot of this technology is very confusing to me, so I wanted to get something simple and reliable, and Jitterbug fits just right. I keep it with me whenever I travel, mainly for emergencies, just in case I have an accident or a breakdown of some sort. It's a comfort and I'm pretty satisfied with Jitterbug.

This is the worst phone and service I have ever had. I find something new to hate about it every day. It does not ring often when I receive a call even though volume is set to max and ringer is on, but it shows I missed a call. New contacts added are not alphabetized. The special operator must do this and I have to pay 95 cents. Half of the time I open the phone, it is blank. It takes 2 or 3 times closing and opening again to get a dial tone. Then when I say yes to accept the function shown, it does nothing.

I like the simplicity of Jitterbug's operation. I also prefer it than my previous cell phone provider since it meets all the requirements that I need. I also use Jitterbug a lot more and I like that access to the flashlight and the menu list of all those apps that make it very clear what I'm looking for. From the purchase to any kind of support that I’ve needed, I just hit *5 and there’s somebody on the phone right away. I always get to talk to a human being that speaks English well and they’re all here in America. I also don’t have to try to push a bunch of phone trees. Jitterbug has excellent service and everything works as advertised. I have recommended it to several friends and they've also made purchases.

I liked the Jitterbug magazine ad and it looked like a good phone, so I got it. However, I put it on the bed and it's already dead in the morning. The phone says its battery is low and it won't work. Also, it's $100 a month and I think that's awful. My Jitterbug doesn't do anything and I hate it.

I'm older now so I want something that was easy to use. I purchased Jitterbug online and everything went smoothly. It's nice to have the comfort that when I go somewhere, I have the phone with me. It's simple for me to use. I just dial the number and I'm right there. Everything has been great and I'm quite happy with it.

I purchased a GreatCall Flip Phone for my 93 year old father. My brother and my sister and I noticed that sometimes when we would call him that we were unable to hear him. We went through the usual steps of asking him to hold the mouthpiece closer and he said he was. We thought he may be pressing the buttons on the side so we cautioned him about that too. This was an intermittent problem and I called Great call about it Saturday on his phone. I also told her about the time he fell and the red, 5 Star button did not work and he had no help from GreatCall.

My brother, sisters and I bought a GreatCall Jitterbug. My sisters live in Oregon and North Carolina, while I live in a cement blockhouse. I bought it so I could have my long-distance phone calls to my sisters and brothers from my easy chair. I got a pocketful of phones, including AT&T and Verizon, and I have to walk out in the yard and look around to get a signal. GreatCall is the only one that would get a signal from inside my house. I live way out in the country and everywhere I go, I always get a signal. This one worked out well and it does everything I need it to do. I carry it with me. I keep it with me in case I have to have somebody come get me. I would highly recommend it.

I got my GreatCall Jitterbug through AARP. I was told it was good for older people as it had big prints. I like it but I wish it was cheaper because I don’t use it often. I just strictly have it for when I’m out. Also, when it quit working and I had to call them, I felt bad that they were not open 24/7 and I had to wait until the next morning. They were very helpful and very good to talk with though. They walked me through what I had to do because I’m not mechanically inclined. I had to take the battery out, keep it out for a minute or so then put it back, and it started to work. I’d recommend Jitterbug to a friend. It gives me a little more peace of mind. If I'm at a place where something happens, I can push the button and call.

Mother in law ordered a phone. In 3 weeks finally arrived. Was billed almost 200 dollars for data usage when didn't even have the phone. Complained, got some credit then they turned around and charged another $130 for data for it only being activated for a week and she is 92 and was in hospital and never even showed her how to use it. IT WAS TURNED OFF!!! Talked to customer service and they said tough luck. So all totaled in less than a month they racked her $386 bucks. RIPPED OFF. Hope to save some other senior citizen. When viewing receipt remember phone was never activated until May 21.

The salesgirl of Jitterbug was very good and nice. She told me not to shut off my old phone yet until I get the new one. However, I was supposed to get the number from the old phone transferred to the Jitterbug but they gave me a new number instead so I haven't used it yet. Also, I don’t know what to do about the phone so I've been putting it off. I'm thinking about using it now and hoping that I can get everything everywhere that I go. Nevertheless, I liked the way the phone has bigger numbers which I could see better. I'm legally blind so it is a better phone for me.

I saw Jitterbug in a magazine a long time ago when they first started. I am now 90 years of age and I got the phone because I live by myself. I felt that I needed its security. And I feel I have a sense of security. Wherever I go, I keep it with me. I can call somebody. I had that occur to me where I used public transportation. One of the plus services for seniors and disabled people is you call them and they come. They came to pick me up and they took me to the doctor's office. But they forgot to come and get me to bring me home. I had to wait and wait. At that point, I had my Jitterbug with me and I called my friend who was able to come and get me and bring me home. Also, I still drive and I just renewed my license. If I get lost, I can keep in contact with my children. That way they feel secure about their mother and I can get them off my back about coming to live with them. The Jitterbug is one of the better things that I've done and I been very happy with it.

I was previously with AT&T but had an issue with them. I only need to make phone calls to get in touch with my kids for an emergency. I don’t use text messages and emails. However, AT&T raised my payments to two months. I told them that I couldn't handle this payment because it's too expensive. I'm a senior and living on a fixed income. I found out about GreatCall Jitterbug from Parade Magazine and I saw that their phone has bigger numbers, which I need since I can't see small letters or numbers. I called them to see how it works and gave them a try. They sold me the telephone and told me how much I was going to pay every month. I got the phone in September. The product works and I still got it.

I moved in from Nevada and the phone that I had did not work up here so I had to get another one. My sister contacted Jitterbug and I thought I might as well go with them. My little Jitterbug is fine and I like it very much. It's been an excellent experience and I have no problems at all with Jitterbug.

I’m legally blind, so with a bigger screen and buttons, the Jitterbug is ideal for me. And it’s working fine but I just don’t have a lot of people to call. I was with Verizon and I’m a whole lot more comfortable with Jitterbug.

I didn’t want a smartphone. I had a flip phone and just wanted the least expensive service available and that’s what Jitterbug Flip is. I'm all set with the phone and I like it.

I was pretty hard on the Jitterbug flip phone, and after using it for a week my attitude toward it changed quite a bit. First thing I was absolutely amazed at the battery life. I have never had a phone that was over 50% capacity after two days and nights of use. Second, the reception and sound quality of the phone was excellent. At the end my only real issue is the way you have to update your contact list. Texting was difficult because there was not a keyboard, but that was expected. For what it is designed for to be used by people who have difficulty with small keys, size of text displayed, 5Star emergency service, and simplicity of use I rate it at 4 stars. I was approaching it looking for a much higher level operating system. I had changed my second line to a Verizon flip phone that had a much more sophisticated operating system. The Verizon flip phone had a lot of the features I was looking for, but still we ended up changing it out for a smart phone specifically for the ease in texting.

I like Jitterbug Flip because it has bigger numbers. However, I have arthritis in my fingers so I have a hard time pushing it and getting the numbers to show up. I can’t get my hands working well enough to use it and it’s not been very helpful. But I keep on working around that. It's a nice phone and everybody likes it. I take it with me in my bedroom every night and to the bathroom in case I fall. It’s a good phone and it fits in my pocket. My son calls me once in awhile and he comes up and makes sure that it’s working.

The Jitterbug is my first experience with a cellphone and I find the signal strength isn't always good and I'm having a hard time hearing people. I bought the Jitterbug Flip for very limited use like for an emergency. However, I'm finding that everybody around me has a smartphone and there's so much more you can do with those. It's okay but I probably will upgrade to an iPhone sometime in the future. I'm around everybody who does all these things with their phones and I'm kind of handicapped because mine won't. I can see that these phones are really good for people that are more housebound that don't care to be so mobile and interact with friends.

I wanted a Jitterbug phone and bought one so that when I went out in the car I could take it with me. I’m about 15 miles from any town and I thought if I ever broke down, I don’t have any way to get out. I'm alone in this house and I'm 93 so I wanted it for the convenience. However, I don’t use it that much. I don’t have that many friends and I only have my daughter and her kids. Once in a while my daughter’s here and she might use it. If I need it, it's there.

A friend of mine in South Carolina came to visit me and she had a Jitterbug. I'm elderly, at our age we don't need all those games and the camera. We want a simple phone for emergencies and personal use. It does everything I wanted it to do. I can hear loud and clear and I have no problems with it at all. I had a Nokia before which couldn’t make a lot of calls when I go to Florida and I couldn’t call my family. Now, I like my Jitterbug and when I make a call, I can hear the person like they’re right next to me. Plus, I feel very safe with it because I know if I'm going to use it, it's going to work.,

I've had several cell phones before and cell phone providers and Jitterbug is just what I need. It got big numbers and it's just easier to use. Jitterbug was very nice and helpful. I was pleased with it. I had to call once regarding the bill. Their rep was wonderful. She explained it all to me and everything's fine.

I liked the advertisements of Jitterbug Flip in the Farm & Ranch Living country magazine. I liked a no contract type of phone and Jitterbug Flip was that. They also had a pretty good rating and I liked the price of it, too. However, the screen on the front went goofy not too long after I got it. We waited until it was out of warranty before we said anything about it, but they wouldn’t replace it. The phone itself works but it doesn’t give me the time and stuff on the front. I would like a replacement but I'm not gonna pay for a new phone to do it. Nevertheless, I've already recommended it. My wife had bought one for herself. I had a different phone which worked real good everywhere except in my home county and this Jitterbug works really well here and everywhere else, too. I have found very few dead spots as of yet.

I saw Jitterbug's ad in the National Enquirer and it looked like a good deal and I liked the price so I went ahead and bought it. I had to call them because when I charged the battery for the first time, it didn’t give me a signal that it appears charged and it had been plugged for 17 hours. The girl that I talked to said to take off the charger. I did that and it charged up 100%, but it didn’t give me the little sound saying the charge is completed. But after that, it's charged up okay. Then one time, I flipped the phone open and nothing happened. It’s just a complete blank. So I called up Jitterbug again and the girl said it failed to update. And since then, it's done just fine. I like having Jitterbug and hope it continues to do a good job.

My mother was in hospice care and had a cellphone but having a hard time with the little buttons so I got her the Jitterbug to try to help with the bigger buttons. My mother passed away so my father is using the Jitterbug now. He struggles with it just like with any kind of technology and he still uses his landline at home so it’s hard for him to break the habit. Nonetheless, he can now go out of town and has a phone, but only when he remembers to take it with him.He's late 70s so I don’t like him out traveling around without it. I’d definitely recommend Jitterbug for people who have a hard time with the smaller phones or even the ones who have the type-touch screen. It's easier for older people who aren’t used to the new technology like the iPhones and it still gives them the camera. My dad loves that it has a camera.

I met a lady who had Jitterbug. She told me about the phone and my son-in-law took care of getting one for me. I keep the phone beside me since it's not convenient to get up and go to my regular phone. On the other hand, I've had a lot of trouble with the phone lately. Sometimes people tell me that they call me but I don't get the call and it doesn't register. Sometimes, I will try to pick the phone up and I can't get the writing on the opposite side to see what part of it I'd like to go to. Also, sometimes it will be 20 minutes off one time and then a few minutes later, it'll go to the right time and it does that quite often. It was a great help when it worked but since it's not working, it hadn't been much use to me lately. I'm not really happy with it.

I got a Jitterbug phone for the large print and numbers. But my husband uses it more and he’s very happy with it most of the time. It's a little bit easier access for him. He has a little trouble with the phone but he likes it. He uses it a lot and he’s finally figured out how to use different parts. A couple of times, the phone seems to go dead and he doesn’t understand it. So, I called Jitterbug and a couple of time they've told me to take the battery out, put it back in again, and it seems to take care of things. Sometimes he wonders why it is shutting off, but I don’t know whether that’s something to do with the battery or it's off because it goes off automatically which it should do. But overall I'm happy with it. I'm glad that I got it for him and he said he is enjoying it. He gets more comfortable with the phone as he uses it more often.

I obtained this cellphone and the service for my senior mother because it is easy to read, simple to use and offers emergency/security assistance by pressing just a button. It is perfect for seniors. Great Call assigned her the cell phone number as we didn't have one to transfer. To our surprise, we found out that another name displays on the caller ID of the recipients when she makes a call. Example: if my mother's name is Mary ** the caller ID displays Rosa **. This is a big issue for us. This is a senior person. Sometimes memory plays tricks. Also, displaying a different name might stop somebody from answering a call that might be urgent as most people are selective at one time or another answering their calls. What about a call to 911 and other alike?

The other provider I had before quit handling wireless so I had to change. I'm old and I needed a cellphone and it seemed like Jitterbug would be the right one for me since it's got big numbers. Their team was always great to me as well. All in all, I have had no problem and it's been great so far.

We contacted Jitterbug because it has bigger numbers and the screen is big. Everything comes up big on the screen. My husband has macular degeneration so his eyesight is not as good as mine. My husband doesn't do too well with Jitterbug though but I got it set up so all he has to do is press the button a few times to find out what he wants. My husband takes it if he goes some place without me. Then if he needs to get a hold me, all he has to do is push the button and either call home or my cell phone. I have used his Jitterbug one time and as I was talking long distance I got cut up for some reason. We only use a few minutes and we're wasting our money on the minutes we get because we never use them. Still, I'd recommend it to somebody else in a heartbeat because the phone is fine, it's just that my husband has a problem with it.

My husband saw Jitterbug in a magazine and talked to me about it. He then decided that's what he wanted to try to do. While the new Jitterbug phone was okay, he always struggles with his hearing disability. He's going to be 98 in a few months and it's in a point that even wearing hearing aids sometimes, he can have difficulty. A lot of times, when he gets a call on his phone, he hands it to me and I translate the questions and answers between him and the party talking to him. Nevertheless, he is satisfied with his experience with the Jitterbug. He struggles but it's through no fault of the phone.

We purchased 2 Jitterbug phones because the saleswoman guaranteed us that it would work in our rural area. The day we received them we tried to set them up. They wouldn't work because there was NO signal in our area. We called tech support and they did a scan and told us these phone NEVER should of been sold to us because there is NO service in our area. They sent us return labels to return BOTH phones in the same box. I tracked the package return and called them 2 weeks later. I was informed it could take up to 30 days for the credit?? WHY?? I asked company policy. I said, "Oh you're floating the money because you can't afford to pay the refunds?" No comment.

I was looking for a phone for my sister because she's legally blind. I got her a Jitterbug from Fry's and she says she never have any problems with it. She knows what number to click on and she gets whoever she wants to get to. And then, a year after, I bought another Jitterbug for my mom and she likes the phone as well. My son programmed the phone for her and she just pushes the number she wants and whoever she wants to get, she'll get with no problem. I have less worries with my sister and my mom having Jitterbug. They are more independent, too. My sister cannot run to the phone so she has her Jitterbug by her side 24/7. It's nice to know in case of emergency, she knows who to call. Or if I'm worried about her, I know where to call and she's gonna be able to grab the phone with no problem. They both love the phone and I'm glad I found the perfect phone for them. It's friendly and easy to use.

Jitterbug is a very good phone. The price wasn't too bad, it's handy and I can call over the country on it. I have it for emergency and it's a good security.

I would rate it 0 if I could. Bought it for my 77 year old mother so she would feel safe. Horrible product. Lasted about two weeks before you could even use it. All the buttons stopped working. You would have to press the buttons five or six times for it to respond to what you wanted. The fact that someone would promote this crap to people who are at high risk for something to happen is disgraceful. Our seniors deserve the best not leftover technology that nobody else wants. Please make a good phone for the elderly!

I helped my 75 year old father get this phone, his first cell phone ever!!!! The first phone would freeze up and just stopped working. He never made more than 15 calls over a 5 month period. I called Great Call 2 or 3 times about it, and they finally replaced it! He put it back in the box (the old phone) and didn't tell me it wasn't working. I called again, told them it's completely dead!! They said they would send out a new one at no charge! 2 weeks went by and still no phone, I called again. They gave me the tracking #. It was just sitting in California. It took 3 & 1/2 weeks to come in. I set it up for him, he brought it back 2 weeks later and said it's not ringing. I tried to call it from my house phone, holding it in my hand it lit up but would not make a sound.

We had the AT&T flip phone for him before but AT&T did not care about us. It's up to us whether we can afford them or not. So we needed a phone that was really easy for my husband to use and got a Jitterbug because of their monthly price. I like everything about it except for the battery. It doesn't warn me before the battery starts going too low and I wish it would do something to that effect. It's in my husband's pocket and when I ask to see his phone sometimes, it's dead. I need to get it into our head of charging it every single night but sometimes, I don't do that.

I had a cell phone once in the past. It was one of those buy and throw away kind and it bugged the hell out of me. I threw it away up in the first month because I've kept getting the wrong calls from people that had the number before or I would get charged for calls that weren't even for me. They also kept trying to sell me ahead of time to renew the minutes. I didn't like that at all. Then, I have to buy a new phone and start all over again because everybody's been bugging me. I have a 101-year-old father and they always wanted to be able to keep in touch with me so, they can find me when things go wrong. I then decided to get in touch with Jitterbug, and the guy I talked to that sold the Flip to me was clever and personable.

I got my little Jitterbug cellphone as a back-up or for emergency purposes, such as to have a way to call for repairs, in case the house phone goes out. The one thing that I was attracted to, being a little older, was the fact that it's got the 5 star medical button, and I cannot only use it for myself, but if I come upon an accident, I could call to get help for someone else.

Everything is working good except it won't let me post photos on my computer. I got this phone because of the 5* and to post videos. Facebook highlight is also off on my phone. I am thinking of closing my account.

I have macular degeneration so I need a cellphone where I could see the numbers. And with Jitterbug Flip, the buttons are very easy to understand. Also, it is very "yes-no" simple and when I bought it and had it activated, the people programmed in numbers for me from my address book. I use it very rarely but when I do, it's very simple. It's also very easy to place a call, I can call my husband to pick me up. Unless you want a smartphone, it's an excellent cellphone to make calls with.

I saw an ad for Jitterbug. It was associated with the AARP as one of their recommendations. I had bought another phone and I absolutely couldn't use it. It was very cheap. It was at Walmart and it was supposed to be very good but I couldn't hit the buttons. I couldn't read the directions even with a magnifying glass. So, I saw the size of the buttons on the Jitterbug, I was so delighted. And when I talked to their people, I found out that I like the idea of having the red button in case of an emergency. I'm 76 now and you never know when something's going to happen. I don't expect it too but it's very good to have it with me at all times. The first interaction I had was with their sales staff. He just took plenty of time and explained everything to me. That in itself convinced me that they were the people I wanted to be with. When I opened its box, the first thing I looked at was the directions and thought, "Wow, I can even read this without my reading glasses. This is amazing." I have been very pleased with it.

My daughter bought Jitterbug for her father then she decided I should get one too. My old phone had very small numbers and every time I go to hit my daughter, I keep calling the doctor's office even though I didn't. It didn't work out so they got me something that has bigger numbers on it and easy to handle. I always loved the flip phone. It's almost like a little cigarette case I had for years. It fits perfectly in my packable. I've been really lucky and happy with Jitterbug. It's handy and comfy. I would really recommend it to anyone.

I had Jitterbug years ago. I had an AT&T plan and I needed something that was much more reasonable than what I had so I got Jitterbug this time. They are a little better than the previous provider.

Got on the internet and looked up Jitterbug Flip to see what kind of quality it was because my brother is hard of hearing. I bought it for him for Christmas so he can call me and check in with me everyday. He’s disabled so I got him something to keep in touch with me and it made us feel a lot better. But I didn’t know that it was on Cingular. He lives in town so it works well at his house. The problem is I live out in the country and on AT&T so I can’t use it at my house because it won’t pick up a signal. They should have told me when I bought it what kind of service it’s got to be on. But other than that, the phone’s okay. Everything’s good.

I was looking at other programs and I knew someone who had a Jitterbug and I was told to call them, which I did and I enjoyed it. I was with T-Mobile and now I have Jitterbug which is cheaper and has a camera. The other one was a third higher and it had no camera, which is all I needed to get in touch with people since I don’t need a fancy iPhone. But I have not spoken with anyone about it even though I keep getting the operator when I make calls. Still, I’m satisfied with my phone and it’s all I need. I have recommended Jitterbug.

I heard that Jitterbug was a phone that was easy for seniors to use, so I switched to it. I bought my first one 12 to 15 years ago, and when I first got it, I had some questions. So, I talked to tech support and they were understanding, helpful, and responsive. I'm not mechanical, and was not as up to date on the modern stuff as others are. Therefore, I had problems in the beginning learning how to use the phone, but they were pleasant and I wasn't upset that I was having a problem. They have been helpful during the times that I have called them wanting information.

Every time I called customer service, I got a well-trained American voice who understood what I was talking about and had all the answers, which was amazing. That’s the first time I’ve had that happen. A lot of them are overseas in China or India like Apple. When I asked to get something done or had a problem, they had to say, “Wait a minute while I go and talk to my supervisor”. And then it would take awhile for them to get back.