Jitterbug Flip Reviews

I'm 81 and had quite a bit of surgery. My kids were driving me nuts and were bugging me to get a cellphone so I could hear family and friends' voices since they're far away. Even my part-time caregiver said, “Come on. Let’s get that thing ordered. All you can do is try it.” In the beginning, I had everything going on and didn’t know where I was. But now, I’m doing pretty well with my Jitterbug and I know what the arrows mean. The phone's nice because it's small. I don’t have to go cross the hall to get the phone. I could take it anywhere and leave the house with it. I could have choices with it too. My granddaughter gave me recent pictures of the grandchildren that I could look at. I even have the red star button at the end of my phone. It’s after all the numbers and has a five on it. If I press on it, I could get to the police department. I’ve been paying $14 for these other alert things and they'd blast out for me when I haven’t even calling anybody for help.

I had the beginning of the Parkinson’s and it makes me have tremors and I thought Jitterbug would be the perfect phone for me because it says Jitterbug which is really funny. It dropped out of my case a couple of times and lately for some reason my phone hadn't been working. I could answer it and nobody can hear me. I may have to wait until someone comes to help me out with it. I can't hear well on to follow the instructions. But this is the best phone I've had and I've had quite a bit. My favorite thing is that red star button. I never had to use it but it sure makes me feel better. I have recommended this phone to a lot of people.

I was looking forward to buy my MAMI a Jitterbug flip phone and to my amazed they DO NOT offer coverage to PUERTO RICO. I'm very SAD. The phone looks very good for her and no other networks CAN'T use the phone either. OH... WELL.

My old flip phone from Greatcall worked fine. When I held the ON button down, I had dial tone in about 4 seconds. Then they offered an update to an "improved" version. This one takes between 58 to 60 seconds (I timed it several times) to get a dial tone after the screen first lights up. Since this is supposed to be an emergency phone, and 60 seconds could be a lifetime in an emergency, this is unacceptable. Customer service says "it is supposed to be that way," and then "we no longer support your old phone" when I said I wanted to go back to it. Really? Would the phone have suddenly stopped working because I hadn't bought the update?

I'm a retired scientist and engineer and I've pushed a lot of buttons in my life, but I finally want something simple. All I want in my retirement is to keep my mind active, but I want to make phone calls the simple way. I just want a phone that I can use to make a phone call, especially in an emergency, and I don’t want to have all kinds of data and weather and social media options on it. My wife has had some illness and I need to always keep track of her and take care of her.

I have Jitterbug as my second phone and I have a trouble with it. I send my bill but I don't know if I'm on time or not with it. I'm 89 years old and I can't figure out what number I needed to call. And so if I had a better communication with that it definitely would help me sending me my check.I just have two numbers on my phonebook - that of my daughter and son. And that's all I have. I don't want to get any more things out there on any of it but I just don't understand the functioning of this phone. That's the problem. I read the instructions and it just didn't equate with what this phone is.

Deceptive practice. Do not get phone. Had one month. Trying to withdraw 235 dollars from elderly account. Did not explain all charges and no phone should be that high. Will call Better Business Bureau about this company that is ripping off the elderly.

I've had the flip phone for almost a year now and it has worked great up until two months ago. Now the phone has static sometimes, the voice breaks up and the caller on the other end can't hear me. I can hear them for they can't hear me. Anyone having these same unpleasant experiences?

I had an old antique phone before that was connected with Verizon but they kept raising the rent and I couldn't afford it after a while. My mother gave me a Jitterbug phone and she had it connected with hers. I've had it since 2011 and it works pretty well. I've recommended it to several friends.

I wanted a simple smartphone for my husband. From the very beginning this phone was difficult to use. At first I thought it was user error but it was not. Sometimes the phone would ring and no matter what happened you could not answer it. It was very frustrating to my husband. It could take hours before he received a text message I sent. Customer Service was helpful but every time we turned around there was another problem. I finally bought a Samsung smartphone and he is very happy with it and is not frustrated at all. The service can get expensive if you use data.

We got our 92 year old Mom the Flip phone because of the big numbers. The phone has nice features but we have had lots of issues. The 1st one they had to keep “updating” and we had to keep taking out the battery. It froze up, wouldn’t ring, bad sound, hard to hear, just about everything. I call. They are sending a new one BUT if they don’t find a problem with the old one (less than a week old) we will get charged for the new one! What??? Why would I send a phone back that worked? Got the new one and it looks like it will work. Mom call me and I can’t hear her. Really? Now we have another one being sent out. Customer service was pretty short with me today when I was just trying to ask questions to see if we were doing something wrong. Mom does like the phone or I would have been done with this.

My mom is living with us now and she needed to have a reliable phone that was easy to read and not complicated, and just something she felt comfortable with. Jitterbug came right into mind after watching their commercial. When we were having a little problem getting the phone set up, the team was patient and wonderful. They told us to remove the battery and to try it and it worked. And not so long ago, I had to call and request a reduction in the minutes that my mom had. We got 600 minutes and there was no way she could use that. In order to make it more cost-efficient the customer service, right on the spot, made the changes and they gave me the information I needed, money wise.

The Jitterbug Flip looked easy to use. Even I figured out how to use it and I never had a cellphone before. The only thing I don’t like is I don’t have a case to put it in. Everything I see in the phone store is for iPhone type things or flat things. Other than that, I'm having a wonderful experience with my Jitterbug Flip.

When I looked on the computer for a flip phone, there was a Black Friday sale where things were at half the price so I bought a Jitterbug. I followed the directions in the book and the one on my computer when I set it up. I can put all my contact people on my phone using the computer and it really works well. I take the phone with me when I’m traveling somewhere for instances like if I have a car trouble and need to call somebody or if I’m down on the road and I need to talk to somebody. I have a cordless phone at home and my kids call that but if they have to get a hold of me and I don’t answer, they call me on my cell phone.

The text messages were too small on the phone I had, and I couldn't read them. I got a Jitterbug phone and I’ve been using it for three months now. The messages are much easier to read and the general operation of the phone is good.

My sister-in-law had Jitterbug Flip and I liked it so I contacted Jitterbug. Their representatives were fine and all interactions with them went very well. The phone is very easy to use and it's just what I need. If they ask I'll tell my friends that Jitterbug is the phone that does basic things, for calling or texting without paying for a lot of all the added extras of other phones.

Jitterbug is cheaper than my previous provider and the phone is fairly easy to use. It works fine, and I'm satisfied with it.

I got the Jitterbug Flip because I liked how it looked. It's smooth up and I like how the numbers on it are so big. But I don't like that I have to bend the phone during a call so people can hear me since it's too long for my face. And my arm gets tired if I have a long conversation. But their customer service has been fine and their reps were professional and courteous.

My daughter sent me the Jitterbug phone. It is handier and easier to use than the regular phone we have at home. Also, when I go out, it’s easier to hear.

In general I'm satisfied with the Jitterbug, BUT one big, big flaw is that the "speed dial #" given to each entry in the phone book as you enter, then changes to another when one then makes a deletion elsewhere in the phone book. VERY BAD for those of us seniors who rely on speed dial to make immediate contact with someone when in an emergency situation.

My mother-in-law is in a nursing home and she needed something that was easy to dial and that she could see. We like how loud the volume gets and the big buttons with Jitterbug. The customer service reps have been a lot of help too. They have been professional, friendly and courteous. It has been an awesome experience overall.

My experience with Jitterbug is fine. The phone is nice if you need big buttons. It makes it easier to read. However, I wish the phonebook was in alphabetical order. The order the contacts are in is however you put it in and I don’t like that at all.

I wanted something to take with me in the car when I go somewhere so that if anything happens, I can have a phone. My daughter did all the purchasing online and the Jitterbug phone was mailed to me. In case I fall, I have the device. The one feature I really like is that it has a stand that I can plug it in and it’s plugged in all the time. I’m satisfied with it.

Jitterbug Flip is a good phone and I like it. My wife gave it to me and I've had it for a year now. I'm 75 years old and I'm not a computerized person. I couldn't use my previous phone and it was too smart for me. But with Jitterbug, I understand what's going on with it and it's very easy to operate. I also don't have to worry about which button I'm hitting since they're big. Its hearing is not the best but it's better than the previous phone I had. Their customer service has also been good and professional. I've told my friends about how much I like the phone and my wife is planning on getting one when she retires.

The Jitterbug is a great little phone. I wanted something simple as I just need to connect with the family. If I have an emergency, I can call them or they could call me if there’s an emergency on their side. The alarm goes off when I have it on and somebody wants to call me, the little musical thing comes on. And it’s nice and loud enough that I can hear it. The colors are beautiful and I have the maroon one. The numbers are really bright and big enough for me to see without glasses. The customer service reps are wonderful and they do anything they can to help you. I feel secure with the Jitterbug because I live alone. And my bill stays stable all the time because I don’t text. I would recommend it to anyone.

My sister, Jimmie, needed a phone. She has limited capability, so the simpler the phone, the better. However, with the Jitterbug, we have to usually make the call for her because she can’t figure it out. This morning, I was trying to select a person in her phone book and it was taking a delay. On my phone, I just click and it’s there. I have heard about this problem before and it’s inconvenient. It’s easier for me to use the Jitterbug than for her and sometimes I get frustrated, too. I think it depends on the service. She just needs a basic phone because all she does is call my aunt and my sister and a few other people. It would be so easy if she could just flip it open and have the names listed and she could click on the person she wants. The phone could also have a screen with just the people, like the favorites, because she’s only got five, and then she could just arrow up or down on the screen to the person she wants to talk to. Jitterbug has to make improvements.

Jitterbug Flip is really easy for me to use. I got it after I got tired of paying high rates for my previous phone. My eyesight is not that great since I'm 82 and I could see this phone better. It also has a better camera. I enjoy taking pictures with it, calling long distance, and using it for emergencies, such as when our power goes out. The only problem I have with it is programming the phone numbers I call most. I'm having a hard time seeing the letters when I put names in. Also, once in a while, it would only have service a few minutes after I open it. But I have recommended it and my grandson has it.

I fall a lot and have all those things around the neck from the health department but sometimes they don't work and I grab the Jitterbug which my daughter bought for me a year ago for Christmas. I just called, told them what happened and they sent the ambulance out. Their reps were very friendly and their phone's easier to see as I'm going blind. It’s my emergency service and would have to use it more. But I can't afford to use it very often and make a lot of long distance calls for they're too expensive. I'm one of the Social Security people and my check doesn't get any bigger but the bills do. But I have kids who help me with things and I've been told that I wouldn't have to pay.

My brother had traumatic brain injury and he's in a nursing home. He needed a phone so he can contact family and also a phone with big button so he can see. I gave him a Jitterbug as a Christmas gift and the service has been great. I used it for about four weeks before I gave it to him and it's very simple for a senior with a problem with eyesight. My brother is not a technical person and it's perfect for him. I showed him how to check it, and balance and check. He's enjoying it.

Some number of years ago, since I was considering getting a cellphone, one of my sons who is more knowledgeable recommended Jitterbug Flip. I use it mostly for emergencies or long distance. Two or three years ago, the phone was stolen out of my automobile, and I reported it and their person canceled that number and so forth. I re-purchased another one and they made it possible to call carry over the existing numbers that I recorded on it, which was helpful. In lieu of my very limited use, however, it would be nice to have a lesser cost. I'm already pretty much at the lowest end of the plans available. But, overall, I would recommend them.

I lost my last phone then I was going on a trip and the kids were always griping that I needed something for emergency. Also, I’m by myself and I used to do quite a bit of hunting so they were concerned I get stuck some place. I got a Jitterbug phone and it takes a while before I can make a phone call as it seems to take a few minutes before coming in service. But I may not be working it right and I don't really use it much. Other than that, it's got bigger buttons and it's better and easier to read than the last one I had.

I’m an older person and my daughter got me this Jitterbug last year at Christmas. She thought I could understand it more. My other daughter bought me a more fancier one the year before and I didn’t like it at all. So, I had her take it back. But I love this one when I walk to the mailbox. I have quite a way to walk back and forth, down my basement and up the stairs. I also have the Jitterbug by my bed every night and I feel secure because if I need anything, I got my little phone right there and the numbers of my kids so I could get them right away if I wanted to talk. I enjoy it though I don’t put the maximum minutes on there like other people. I talk to my daughters off and on with it, but I’m not on it steady. I have told so many of my older friends about it.

Our friend had one and she really liked it, so I called. I like the style of the Jitterbug phone - I like the big numbers. It is also easy to operate it. That's why I originally bought it for my husband because he has big fingers as those little cellphones just didn't fit him. He could press two numbers at one time. Its cost is also reasonable too. I have had it for four years already and I like having a cellphone away from home. Customer service is very positive and helpful. They always told me what I needed to know and told me what the prices were because I did upgrade once because the battery was wearing out, so I just upgraded to a newer phone.

I’m delighted with Jitterbug. I went with them after a realization that I need to have a phone with me that's relatively simple when I’m out and about. I already had two previous phones that were too complicated and I just left them on the kitchen shelf. I’ve also managed to learn to use the camera which I never used on the other one. I only use it for emergencies as my minutes are very minimal - I've got the most simple plan. I like the knowledge that it’s there if I need it. I go online a couple of times to question things but the manual was very simple and straightforward, so I keep referring to that.

I got a Jitterbug phone for several years, and there was a deal on getting a new phone. I got one and I'm perfectly happy with it. It's still the old flip top phone and I use it for only its most basic uses. It works, I can hear it ringing and I can hear people talking to me, which is a major thing in my life right now. Dialing is easy, too. I don't text though, because it's one thing that's not easy to do on this phone. You have to go through the alphabet in order to get to the letter that you want. It takes forever. But this particular model does what it's supposed to do, and does it efficiently. My concern is losing the phone or breaking it because I don't have a landline. I have the replacement option but that would take at least a week. So if I lose it, I'll be without a phone for a week. That bothers me a little bit because I'm very dependent on it. But the Jitterbug customer service team has always been excellent.

My neighbor showed me a clipping about Jitterbug so I ordered it. While it's cheap, like it's 21 bucks a month, I use it rarely. Seldom do I call my two sons, who live in Seattle and Berkeley who are part of the five people on my list. I do not have a use for it except for a very specific reason and that’s for transportation. I call a company called GoGoGrandparent, which it does the same job as Uber and Lift. As far as how it works, it seems to work fine.

I like the phone though I haven't had my Jitterbug that long but it's good. I really didn’t want it to begin with but my son insisted that I have something in the car with me when I go out by myself. I am in a retirement village, so a lot of them have Jitterbug. I hear a lot of good and bad about everything. But I like Jitterbug and I saw they advertised in a couple of the magazines. I get the officer's magazine, my husband was a retired military. I liked the advertisement and it sounded refreshing.

I wanted something that just made simple calls and take a message. I didn’t want to take pictures, and the whole works that I don’t understand. With Jitterbug, it’s a lot easier. I’m 88 years old, and I like that it’s handy. I can pick it up and dial without looking at the numbers. It also keeps the numbers, so I don’t have to keep it in my head. I’ve had Jitterbug for 6 months now, and I’m glad that I got it and that it works fine. I’d recommend it to a friend.

I have a regular phone that I don’t use that much, and I wanted something a little simpler. I saw John Walsh on TV, and he kept talking about how simple the Jitterbug was. So, I got one for emergencies, and I’m satisfied when I use it. I got it activated, and their customer service was professional and courteous. I’ve had it for a little over a year, and it’s pretty good for as little as I use it. I mentioned it to my sister, and she got one too. We’re a bunch of seniors and we’re not into all that technology, so it fits our lifestyle.

My grandfather wanted a phone with big numbers on it, and saw an ad for Jitterbug in a paper that comes in the mail. So, he got one and he likes it a lot.

Jitterbug has the simple phone. I don’t need all those fancy things. With Jitterbug, I could do things I couldn't do before like when I’m out some place and I need something, I could call one of my friends or my daughter. So far I’m satisfied with what I have.

I have to put my Jitterbug in my purse, so when I go out on the road, I have something to use to call if I need help. Other than that, I am old enough to stay home most of the time. I don’t go a whole lot and I don’t use it as my regular phone. My son had a little cell phone that I use for my purse, but he paid for it all the time for several years. I decided it was my turn to pay for my own. I saw advertisements, people that knew about it and I decided to have a Jitterbug. My granddaughter set up all of it for me. I've had no trouble with it, and I'm satisfied.

I’ve had various cellphones over the years because I was down the road, selling. My friends called me into the store to buy the Jitterbug. I might as well do the best I could that’s why I ended up with Jitterbug. It has been perfectly fine though I don’t use it very much. I always keep it for safety because I still drive quite a bit. I feel very good when I speak to them and I understand what they are saying. I can’t ask for anything any better.

We got Jitterbug for my father-in-law and he has enjoyed it better than the other phones he had. He likes the Jitterbug phone. He enjoys the way that it charges compared to the other ones, too. The Jitterbug phone works better for him. He finds it a lot easier than any other one he had because he has very large fingers and he could never hit the numbers on the other phone he had. On the Jitterbug, they’re big enough so he does not hit incorrect numbers now. We’ve only had it for a couple of months but so far it’s been working out very well. I have recommended Jitterbug to a couple elderly people.

My husband is hard of hearing and he's 84 years old. He needed something that was really simple to use and Jitterbug was very easy for him to use. When we set the phone up, my son went online. It makes me feel secure that he's got that phone at that price. It's a good little phone for the amount of money per month. We're senior citizens and when you get to that age and you use phones that have got so many things on it, it's hard to understand. This one is easy to understand.

I liked the fact that the Jitterbug is built more for older people. It has larger print and larger numbers. And the price was good, too. I had a problem with the battery right away, and Jitterbug replaced that under warranty. They were very nice. They put on my phone numbers back in. And I haven’t had any trouble with it since I don’t use it a lot. I’m still more used to a landline than I am with cellphone, but we’re doing more texting which we never did before.

My eyesight is going so I needed something with big buttons that I can use. My Jitterbug works for me the few times that I have to use it. I have it for the times that I leave the house and need to call while I’m away or call a taxi to get me back at home. I appreciated the very complete instructions about how to use the phone. It’s very easy to follow the instructions and that was really important to me. We’re all living so much longer than we used to live. We’re running out of some of the capability yet I’m as active as I can be under the circumstances. I still need things to help me get through this technical life, and Jitterbug for me was a very simple way to do it and achieve that goal for me.

I’ll recommend Jitterbug. Their reps are very nice. I wanted a good flip phone, its real big numbers and everything, and Jitterbug had it. It’s working fine for me. It's got a nice ringtone too. I like it and I got a case for it. I just slide the phone, put it in the thing overnight, and it charges it. The battery is alright but I want to know how long it lasts.

I've been with Jitterbug for a couple of years and have had a good experience. It had no signup fee and I can come and go as I want. I'd like to charge it a little less often, but other than that, it's fine. When I was sick and couldn't get a hold of 911, I went to my Jitterbug and pressed that red button on the bottom. They called me and help came. That worked out really well and I was very grateful.

Jitterbug has good reviews. People said it was easy to use. It was good for hearing aid compatible phone. The monthly plan was reasonable as well. With my dad's old flip phone, he had troubles dialing and reading the screen. It was too complicated. With Jitterbug, he's more comfortable having a phone and being able to have one that he can actually use. Overall, Jitterbug is easy to set up and easy to use.

I like my Jitterbug phone. It is convenient and inexpensive, and having it makes me feel less worried. I like its phone book and the people that are on the information. They're very good at finding numbers of people for me.

I had another cell phone that I didn't use and I thought the Jitterbug looked like one that I would be more inclined to use. I've had it for about a year and I use it more. It's very convenient and easy to use. I'm very satisfied with my Jitterbug. I don't use it a whole lot but I take it with me when I go places and make quite a few calls.

My daughter told me that the Jitterbug was what I should get. I was talking about an iPhone but she told me that it was too complicated. She told me that the Jitterbug had big numbers and it was all I needed. I got the one where I can press number five if I need help. And that's a good thing because normally I have my cell phone with me all the time.

The phone I had was small and it was black and I couldn't see properly. Also, I never knew if I was going to receive a call. I called about the Jitterbug and a lady explained everything to me but I told her that I just wanted a phone to talk and I didn't need a smartphone. I thought the Jitterbug would work well. I knew everything as in the book and went through it to do what I needed to do. The book was very good. I set it all up and put my people in there that I call the most. The phone works fine and I feel like when I'm going to get a call, I'm going to receive it.

I like the endurance of Jitterbug’s battery when it’s turned on and not being used. My experience with Jitterbug is as good as it gets.

This phone is NOT for the visually impaired. Yes the numbers are bigger on screen when dialing a number, but the Phone Book names and numbers are small and can't be changed. This Red Jitterbug Flip Phone is NOT for the visually impaired.

My husband doesn’t use smartphones and Jitterbug Flip was his Christmas present last year. He likes the camera on the cell phone but he haven't use the help button yet.

It's been long since I had a cellphone and I thought I needed one. I then got Jitterbug because I liked what they said in their ad. I also felt that it was going to be easy to operate, and it was. I'm doing very well with it.

I got James the Jitterbug phone because he has a hard time speaking. He had a stroke, so it's useful with his one hand. He also needed something louder and something that had big numbers. Everything's stored, so that makes it easy. He doesn't have to dial any numbers. All he's got to do is hold the one button to get the phone, and that's it. He goes up and down and makes the call.

I had the TracFone before, but I wanted one that takes pictures and Jitterbug does that. However, when I press the on button, I have to wait a long time before it gives me any information. It just keeps stalling and stalling and if I have to call 911 for some reason, it will take an awful long time to get that. But it fits very well with my lifestyle because I can use it to make toll calls which my landline charges me for. I'm very happy with it.

I’m thinking about canceling because I got Jitterbug and I’ve got three telephones. I like Jitterbug but I don’t know how to speak on it and I really don’t expect I’ll need it. But my overall experience with Jitterbug was very good.

My brother got the Jitterbug Flip for me and I love it. I got my favorite color too which is red. We called the company to get it set up and put the minutes on it and I had a nice talk with their rep. It wasn't very hard to learn how to use it that my brother showed me how in just about five minutes. What I like best about it is dialing the number. The numbers are so large that you can't make a mistake. I also like the little lights underneath. I don't see on one eye and the other is bad but the numbers are bigger so I can make a call to the hospital if I need to. If I have any trouble, I just press the button and I got the ambulance or I got my brother so I'm happy there. I use it every single day including talking with my brother every morning. I carry it with me anywhere I go so that I can always call the ambulance or the police if something happens to me. I depend on it and I feel a lot safer with it. So far it hasn't died on me as long as I keep it charged.

I have 5star in my car and my kids brought my phone in the house, so the only reason I bought GreatCall Jitterbug was because I went to Canada and to Alaska. I just need it for an emergency. The guy who sold it to me also told me that I could change carriers anytime I wanted, but their rep told me that my phone was never locked and it's not compatible with AT&T which I have all my stuff with. To me, it's a waste of time and money because it's $33 a month for what I don't use, and I'm trying to find out how I can get it a lot cheaper.

I had an alert system that I paid about $50 a month for. Then I saw the Jitterbug and I thought that it was going to work okay, too. I like the Jitterbug phone very much and I’m fond of all its features. However, I called in one time and tried to move my due date back a bit, but they said they don't do that. Nevertheless, the Jitterbug phone is the way to go and for me, it’s a good program to be on.

I like my Jitterbug phone because the numbers are larger and I can see them better since I'm 85 years old. It's very nice. I can just open it up and I can see all those numbers which helps me so much. I’ll recommend it to everybody I know.

I'm satisfied with Jitterbug, and I'd recommend ordering this phone.

The 5Star app in our Jitterbug was a big thing for me. It brings us emergency help. That’s why we wanted it because, in one button, it’s just like having a separate unit for calling for help. We did not have a cell phone for quite a while before Jitterbug. We could hardly get anything through here. We had a very bad phone but the Jitterbug comes in pretty good. Then we had an experience where our landline was out for almost two days. About a month before that, my husband had fallen and we had to get the paramedics to help him up. I had to go out and get my nearest neighbors. I said, “If anything happens again, I’ve got to have a means.” I bought my phone mainly for that and therefore I wanted the Jitterbug because of its simplicity.

I'm 95 and I want the big numbers, and Jitterbug had them. However, I'm not working it very well. I was going to go take a trip to Arizona but I can't use Uber. I called Jitterbug and they said if I press operator and then yes, I could get the same service as Uber. They'd better be right because I don't want to get there and not have it working.

My mother-in-law needed to replace her phone. She simply needed a basic phone and something that was easier to handle at her age. We got Jitterbug and setting it up was easy. She still gets confused sometimes about when to hit the 'yes' and 'no' button. Other than that, the service gives her a sense of security.

I wanted a flip top but I don't want one of the expensive fancy smartphones. Also, I had trouble with my landline company. They said that they were going to reduce my bill but it went up instead and I wrote them off. So, I remembered the Jitterbug ad in the Christian Science Monitor that I’m subscribed to. Jitterbug has been reliable than my phone company. It’s also more convenient than having a landline phone. I would enthusiastically recommend Jitterbug to somebody who is in the market for a flip top phone.

The Jitterbug Flip fits in good and the letters are bigger, so I'm not pushing other numbers and I can dial it a lot better. Sometimes I need to put in some numbers, but I have a hard time trying doing so. I read that I needed to make contact with them or use the computer to put the numbers in. I called them and they put the numbers in. Most of the people that see my Jitterbug Flip likes it. Especially because it's big and red, plus, based on experience, if they put it down they could see it right away. With the other little phones that I used to have, when I try to push one number I always hit another one and get a different person since my fingers are too big. I'm a retired disabled veteran and both of my knees have been replaced. I got pretty bad operations and I fall a lot. If I fall and they're not here, the 5 number is very helpful and I can call for help. I've recommended it to friends.

I have my Jitterbug sitting in its cradle and plugged into the wall. My grandson told me that I should keep it sitting on this cradle and plugged into the wall all the time so the little white light is on. I had him put five different numbers in my Jitterbug for me, but it’s hard for me to understand how to work it. Sometimes I press the different buttons and I get who I want to talk to. I put the number of my church in there in case I feel like I'm going to drop dead, the priest could come. The instructions were a little confusing to me. What I need is something that'll just say, "Number 1: Press this to open. Number 2: Press this to get to the person that you want to talk to. And press this to hang up." I have a hard time following instructions now so they have to be very simple.

With Jitterbug, I don't have to worry so much about the minutes as I did. I had a little TracFone and I was constantly running low on minutes. I was paying out a little less than half of what I'm paying for GreatCall, and I was only getting 100 minutes a month instead of 600. Jitterbug has wonderful features. I like the big screen and the big keypad. I like the flip part of the phone, it's much easier not to accidentally touch it. I love the 5Star, too. That is really tremendous to me. When I got the charger, the base wasn't working. So, I called them and they sent me another one without any problem. They were very pleasant and were right on the ball because I got it within just a few days.

Jitterbug is easy to use. I liked that they set up the whole thing for me with all my girls’ phone number. So if I do need them or if I'm in town, it would be available. I can also get help if I have car trouble and I’m out of the area. However, my biggest complaint is that Verizon doesn’t pick up too good because I am in a low area and Verizon is the only one for our area.

My mother was aging at that time and I wanted her to get a cellphone. The Jitterbug Flip’s ease of use and the dial tone made me select it. She's enjoying her Jitterbug and she's able to talk to people. The Jitterbug team is always very receptive to change the plan or do whatever I need. Our experience with them has been great and I'm very happy with them.

My daughter bought a Jitterbug Flip for me as a birthday present. I’m 86 years old and when I’m home alone, I just keep it around. My bill is a lot cheaper now than with AT&T, which used to be my cellphone provider.

We're old and we don't know how to do the regular phones which made us contact Jitterbug. We've used the phone and we're happy with it.

My Jitterbug is an emergency phone for me. I've seen Jitterbug advertised in magazines and catalogs and I read about it several times and I thought it is something that an old lady could use without too much trouble. I like my Jitterbug because it’s red, and its size is perfect. I’m happy with it, and I love the way I get to different things on it with the big prints and the big buttons. It’s so much simpler and easy to use, and even getting my names on my call list has been so much easier. Their customer service team has been good. I called them on something I didn’t understand and they helped me out right away.

The Jitterbug is easier for me to use, but not for the person who actually uses it. It's not what she's used to, like a flip phone, and I don't think she could use that at this point either. It's really not the phone, it's just her. Overall I'd recommend Jitterbug.

I'm getting gray-headed, I have arthritis, and I didn’t like the little bitty buttons on my phone. I got interested in Jitterbug because it has big numbers. It works for me and I like it. My wife is also considering getting one of their smaller phones.

We previously had a phone service where we always bought a year's card for it. We had it for years. However, they said that they weren't going to be able to go in this area with our phone so they'd sent us a new phone. We didn't like the new phone and we never could get on with it. We got Jitterbug and it was easy signing up over the phone with them. We have the payment taken out of our checking account. We like the Jitterbug and we get along well with it. We chose it for when we go out because we are both older and we just take it with us. I have it sitting right here on the stand and it's so nice to have that little stand to put it in. I'm just wondering if we should we keep it plugged in all the time and open? It said in the book that we should.

My daughter’s eyesight is not good so I got the Jitterbug Flip for her. It has the emergency setting on it and the numbers are bigger. Sometimes I leave her by herself and I tell her not to answer the door. She also falls a pretty good bit and I told her that if that happens, she needs to just press the red button and they'll send her help.

I've been really happy with Jitterbug. They already had it set up when I ordered it and there's nothing wrong but I'm too old fashioned to learn how to use it. Still, I use it if I'm going to town and in case of emergency. I can also call somebody if I get stranded on the road. I've been thinking about getting the one that's a little bigger and has a screen on like the one my wife has. It's the next step up which is $17 a month. All in all, I'm well pleased with what I paid for.

I'm 66 and I used to have SafeLink. A year or so ago SafeLink updated their equipment and sent me another phone that I couldn't work because too many apps confuse me. I just wanted something basic where I could push the power button and get a dial tone. The Jitterbug reps understood exactly why I was switching and they explained everything to me. I'm very happy with my Jitterbug phone and it was a big help during the storms. I didn't activate the 5Star services, but as I get older, I can do that if I need it and that's one of the good features I like about it. I've recommended Jitterbug to some friends of mine who have similar problems because it is so simple and it's just what I need.

I like Jitterbug's button that I can call anytime for help, which also has GPS to let the people know where you're at.. We're older and we need that when we're out on the road. I used TracFone most of the time which gives the same service as Jitterbug except for the GPS. The only thing that bothers me is I got it and I'm paying $32 a month and I see it advertised for $17 a month. I don't know why they would've done that.

I was watching the TV one night and saw Jitterbug. I wrote down the number on the screen and called them the next day. I thought the phone would be good, but my problem with the phone is that it doesn't ring most of the time. I have the ringer volume on maximum and the speakers are on. I keep shutting the phone off and turning it back on and then the next time somebody calls, it will ring for probably two different phone calls and then it won't ring again. It just lights up. This isn't getting banged around because it is just sitting right on the table in front of me. And if I'm not sitting here watching, I don't know if somebody is on the phone.

I had been thinking about getting a cellphone but only for use in emergencies. I looked at the Jitterbug Flip and they had the big numbers. I’m hard of hearing and they also said that I could hear on it. I’ve never had cellphones but because I go places by myself, it might not be bad to have the Jitterbug. Now, it works out well. It is everything that they said it would be. I can text on it which is nice and it takes pictures too which is interesting. If my car breaks down, at least I can call somebody. It’s easy to use and it's really good for the price and the amount I pay a month. I also set up the automatic payment which was nice. I got it eight months ago and I really enjoy having it. I’d recommend it to others.

When I contacted Jitterbug, I was using a Nokia but I'm not right up on technology. I'm 72 years old and now have the old style flip phone from Jitterbug and eventually, I want to get the smartphone. Jitterbug has everything I need. I can call people and receive calls with it. When I’m on the road and trying to find something, I call the Jitterbug team for information and they’re very good. They always find the phone number that I'm looking for and put it in my phonebook if I want them to. I enjoy my wellness calls with my doctor every Friday as well. Usually, I'm on my way home when he calls so I can listen to him. I had and would recommend Jitterbug to others.

I’m happy with Jitterbug because if I have an emergency I always have it in my purse. It works out good. I had a TracFone but I can hear better on this one. I leave it on all the time, but I charge it every day. But when I go to put it on, sometimes it doesn’t actually go on. I have to wait for a while and that’s the only problem I have with it. Other than that, it's fine.

I’m not computer savvy on electronic stuff and I just use my cellphone for long distance calls and calls here around town, and I like Jitterbug for that. Also, I get nuisance calls on the landline and I’ve been thinking about giving it up because I really don’t talk on the phone that much. But one thing I like about my Jitterbug, if it’s not a local number, I usually don’t answer it. I've had it for several months now and I’m just satisfied with what’s going on with it.

I had smart phones but I couldn’t use them so I went with the Jitterbug plain and I'll stay with it. It's a lot easier to use and out here, I'm supposed to be in the dead zone but I could take out my phone and push a call. I have the 5Star button on it, too, though I don't know if I activated it or if I now have to activate it by pushing the red button. Then once in a while, the Jitterbug totally goes off that I have to sometimes take the battery out to regenerate. After closing it, I tried to get it back up but it didn't come back up automatically. I kept pushing the button and it still took time to come back up. Also, people keep calling me on it for advertisements and false information.

My husband and I have been GreatCall customers for many years and have been very satisfied with the products and prices - until recently. We ordered two new Jitterbug Flip phones to replace our older model phones. There were many issues with the new phones - no rings for incoming calls (just goes to voicemail) or only two or three rings for incoming calls, voicemail message notices but no new voicemails, very long waits for the phones to actually come on after opening, buttons that stick when pressed causing a long tone and delay before you can press the next number, pressing numbers and having intermittent tones from some numbers, screen locking up when scrolling through the menus, complaints from those I've called that they can't hear me (never had that problem with the older flip phone), problem with voicemail being delivered in a timely manner (they are supposedly working on this), and more.

My other phone service changed and I couldn't stay with them. I figured to try GreatCall so I got a Jitterbug phone and it's fine. The only complaint I have is that the phonebook won't go alphabetical unless I go and put it alphabetical. It kept changing. You add somebody on and it's at the end of the list.

I had been a customer for many years. In the past this was an excellent company. I had asked a couple times what it would cost to get a smartphone instead of a flip phone. I had been told a price and a high price for the plan. There was nothing better they could do. There were no reasonable plans. Because of the information I was given, I got another carrier's phone instead.

I have a flip phone but I’m not really crazy about it and I wanted to get a flat one. Somebody bought a Jitterbug for me and I like it. The other one only cost me $40 a month, and my Jitterbug costs more. They should not charge that much for a flat phone.

I bought the Jitterbug phone at our local drugstore. I’m retired and I just have the phone for emergencies. I used a different cell phone provider before but Jitterbug is much better for me as it has a larger display and larger keys. The Jitterbug team has always been great and very helpful. I’m very happy with my Jitterbug phone and I have it with me all the time.

Jitterbug is a nice little phone and I really like it. I had Verizon before and I had a hard time punching in the right numbers sometimes. But with Jitterbug, the letters on it were bigger and it seemed like it has good emergency that I could press right away. I take it with me when I go places and I have some names on there that I call. They wanted to take money out of my bank because of the payment, but I usually just pay it with my check every month. However, it is expensive and I can't get my games on there. But I'll recommend Jitterbug. It's a good one especially for an older person. It's easier for me to get the numbers that I need.

A friend who lives in Alabama told me about Jitterbug. They say it worked and it does, so I’m pleased. I first got in touch with their team when they gave me some phone numbers I could use and it was a very pleasant interaction. This is the first time I’ve had Jitterbug. I had a different phone before and I got a lot more nuisance phone calls with it. Now, it’s pretty much eliminated. Also, it costs less money and I appreciate that.

My son recommended Jitterbug and I’m satisfied with it. I take it with me when I go uptown and wherever I go because you never know when you’re going to have a flat tire. However, I don’t use it that much and not very many people call there because I have a lined phone too. They call there and if there's no answer, they call the cellphone. I also get a lot of criticism from everybody because I forget to take it with me when I go someplace. I need it when I’m on the road alone and the rest of time, it just lays there.

We had an Apple iPhone for both me and my wife and it had all sorts of applications and capability, but she didn't use any of the functions on it. She wanted the basic phone and the Jitterbug satisfied those requirements. She said that the problem with it is that it's too simple and she keeps expecting to do other things. We carry the Jitterbug with us when we're out and about. We set up a few calls in the phonebook and that's the most activity, leaving it on and me dealing with it.

My son and my daughter-in-law thought that I should have a phone so I got Jitterbug. I spoke to their rep once before and I told them that I had trouble getting used to my phone and they were friendly and professional. Also I’m doing good with the phone now. I live in an apartment and sometimes it’s hard to get a reception but I sit by the window and it works out good. I would recommend it.

After 17 years with Jitterbug they refuse to transfer my Dad's number to the new Flip phone from the old Jitterbug J phone. He has cognitive impairment and just switching from the J to the Flip is causing problems. They are very vague about the reasons they can't other than it has something to do with not mixing pre and post providers after the switch exclusively to Verizon in 2009. I feel this is completely contrary to the FCC number portability regulations and will lodge a complaint them and California department of consumer affairs as well. I've since applied to port the number out of Jitterbug all together to a new carrier thinking it may be an internal policy or agreement between Jitterbug and its old carriers. It's been 4 days now and the process hasn't failed but it hasn't gone through either.

My mother doesn’t use her Jitterbug a lot but it’s very easy to use and I appreciate it being so simplified for her and even for myself. If something happens to her I may go with that. It has big buttons and big numbers. She has some memory issues and the other phones are just too irritating and aggravating. When we first signed up with Jitterbug, the reps were very helpful. We didn’t have to wait long to get it. We were quite satisfied and I already have recommended it to a couple of friends.

Since purchasing this flip phone for my mom (2017) it has never worked accurately. I have tried calling customer service to resolve. I don't live near my parents so the only way they can resolve any issue is if you are with the phone. I have Great Call Link app on my iPhone to be made aware of her whereabouts etc. The info is never accurate. I have verified several times with my mom. Even when I'm with her and her Jitterbug, it sends incorrect info to my phone of our location, times. etc. Today's episode was the most horrible.Yesterday her phone once again wasn't working. Numbers were not working it just seemed jammed period. I pressed the 5star button to see if that at least worked. After pressing several times, it responded with an automated voice then put me on hold. OMG Thank goodness there wasn't an actual emergency.

I’ve been putting off getting a Jitterbug and then I finally went up to Sears and looked at Jitterbug. I got it for emergency purposes and I had it just in time for Hurricane Irma and, when some others wouldn’t work, it worked just fine. At least I used it several times and I’m glad I had it then. The biggest thing I liked about it was the numbers. I can punch a number in without hitting two or three numbers at the same time and I also take a picture once in a while. One time, I called customer service because I couldn’t get my Jitterbug to work, and it took about 15 seconds for the rep to get me straightened out. I’d happily recommend them, especially to people of my age.

Jitterbug's rates were cheaper and my husband got a Jitterbug Flip for me. I have the basic and I only want it for an emergency case, like 911. It gives me peace of mind, it’s convenient and it’s safe so I take it with me when I remember and it’s like a babysitter for me. I’d recommend it to someone that’s on a budget and if they just need some security.

I've been with Great Call for about 2 years. I lost my voicemail a few days ago. I spent 2 1/2 hours trying to resolve the problem. I got absolutely nowhere and was left with a promise of up to 10 days waiting for tech support. This is not acceptable and they do not seem to care.

Called today to cancel my subscription. A $30 turned into a $67 bill. I was charged a few days ago. I called today September 14th to cancel. Told by Bianca that I would not get reimbursed for the services not used! This is a real scam. If you stop a service you do not get charged for it. Not the way it has always been.

I love my Jitterbug phone which was given to me by my kids for Christmas. I had a different one before but Jitterbug is 100% better. Their customer service answered very well when I had a couple of questions before and it’s easier to get in contact with people because I do carry it in my pocket. The calling is easier, even though it doesn’t have caller ID, which I’d like for telemarketers. But other than that, I’m completely satisfied with it. It’s great and it's convenient.

I like the big numbers and flip phones so I got Jitterbug. I had a flat phone for a while but I didn't like it because it would dial numbers and do different and I have a fat finger. I had to start all over again and it was frustrating. However, Jitterbug phone doesn’t hold a charge for very long and I’m not even using it. I just have it on and when I turn it off, it takes so long to come up. I might change it to one that's not GreatCalls because they charge me $34.65 a month, but I hardly ever use it. I only use it when I go out and it's not even my primary phone. Also, I don't have any way to get ahold of Jitterbug themselves and I've always gone through GreatCalls. The phone is all right to me, but my son keeps saying, "It's a stupid phone you've got." and he blames it always on my phone. It could be his phone too, but he's got a smartphone and it's more expensive than mine.

A friend of mine had spoken about Jitterbug and then I saw it in a VFW magazine. I had an iPhone but I didn't need it. I just needed the phone in case somebody wants to get in touch with me about something or for phone calls. I'm 86 years old. I only use a computer at night to get messages. However, I find Jitterbug Flip easy to use and I carry it along. We used to go away in the summer and that's when I use it but we haven't gone away lately so I don't use the minimum amount of minutes that I'm allowed. Payment is perfect. It's not a lot and it doesn't eat me up. I just mail the money in and that's all. They have good staff too. Everybody was very helpful with me to get over any problem I might encounter. They run me through whatever every once in a while when I talk to them like when it doesn't recharge properly. It has been very economical and it has everything that I need.

I've heard about Jitterbug and I've been looking for one. I used to have AT&T, but Jitterbug is easier to use and has bigger numbers, too. All in all, I understand it better and it's more convenient for me. I'm on the road a lot and I have fewer worries. I'd recommend Jitterbug. It makes life easier for me.

My Aunt Cathy is rather old and she needed a phone that provided some simplicity that she could depend on and one she could monitor. She got the Jitterbug for its cost, convenience, mobility, flexibility and security. The service is going very well at this point and Jitterbug has done everything that they said they would do. They send me a paper bill every month so I’m able to monitor that aspect because Cathy has the phone and she’s three hours away. Overall, it’s a positive experience and I would recommend Jitterbug.

I had a Jitterbug a long time ago when they started out. I had it for a while and gave it up. Then, I went back to it because it’s simple, has big letters and I can read it. It's easy for me to use because I’m 79 and all these fancy things with the internet are too much. I want to make a phone call and not play games or get on the internet. I’m very independent and not one of those people who have phones in their hands every time they’re sitting around doing nothing. I use the Jitterbug to call my kids and the latest one I got is the fold-up phone which is nice. It’s very good and I like it. I was also with a TracFone for a little while but I didn’t like the idea of having to go to the store to get the card every time I ran out of minutes. Jitterbug is handier since it’s billed once a month.

I was having problems with my other phone. Aside from my friend having a Jitterbug Flip, I’ve seen them advertised in magazines, so when my daughter said that she would get me this for Christmas, I jumped on it. I like it, I really do. Once in awhile, I call to reboot it and they explain to me what to do if I ever have problems. Having arthritis, I had a hard time with my old phone's buttons. I like Jitterbug's big buttons though. I also don’t have problems adding and taking out numbers from my phone book. I used to forget to charge my old phone so my battery was running down most of the time. With this, I have the port on my desk and I just set the phone in the port to charge every night.

I saw Jitterbug Flip in advertisements and it looked like something that we could use. Their reps were friendly and helpful when we had it set up. However, we don't use the phone very often because we don't have good service in our house. My husband also doesn't take it to work because he can't use it there either. We have to be away from home to use it. Sometimes we take it with us when we go shopping or traveling.

I like the looks and the big numbers of the Jitterbug phone. I had a different cellphone with Verizon before and I liked it better but the Jitterbug is easier to use.

Before the iPhone I have, I had a Jitterbug phone many years ago. It was my first cellphone. Then when my husband’s vision deteriorated, I knew that the Jitterbug phone was a good phone for him. However, he can't see the keypad well enough that sometimes his thumb hits the alert button and the Jitterbug team has always called and been very kind about forgiving him for accidentally pushing it.

We have a grandson that works at Best Buy and it’s through him that we heard about Jitterbug. Bryce was the one that got it but I’m the one that carries it around most of the time. I carry it with me for emergencies more than anything. We have a landline and when I'm at home I don't use it. But I like the Jitterbug for when I leave the house because I'm a heart patient and it's a comfort to know that I got it in my purse in case anything happened. When I need to ask a question, I either call my sister to get the answer or call home, if Bryce is there. The Jitterbug is real convenient and I don’t have to try and figure out how to get a hold of somebody if I'm away from home.

I heard about Jitterbug through the AARP selection and got myself one when I needed a phone. I found some biological family members who were from a long distance and I didn't want to use my neighbor's phone. I also felt more confident having it when leaving my home and I’ve recommended them.

I wanted a small flip phone as opposed to a smart phone so I got a Jitterbug Flip. I have a landline and I carry the Jitterbug in case of emergencies. However, my biggest concern with the phone is that when I turn it on, it takes at least a minute before I can use it and that is really inconvenient. You don't just push a button and get to use your phone. Because of that, I hardly ever use it. I've only used it three times since December. It's a frustrating experience with Jitterbug.

We have recently purchased a Jitterbug flip phone for my elderly father who lives in another state. I have had the occasion to consult customer service three times in the past two days for assistance and on two of the calls I have had to deal with agents who seemed to have issues actually explaining to me how to handle the issues I was encountering, to the point that, when I put a direct question to one woman, all she wanted to do was perform the function remotely rather than explain what needed to be done should my father run into the same problem. T

My wife's old phone was a flip phone and it's getting hard to charge because the battery is wearing out. She was really interested in a smartphone and I saw Jitterbug which is designed for older people so wanted to give it a try. The phone arrived very quickly and the lady who initially set the Jitterbug up was very efficient and helpful. She obviously has done it before. She went through the process very smoothly and answered all my questions that we had because we wanted to save the old number and she explained exactly what I needed to do. I just had to do the process one-time and I was impressed with that. The Jitterbug is the same as it was advertised and I like the large screen and the larger numbers. I got the 5Star feature and it's nice to know that it's available for my wife. We also got a good and clear signal with it. Overall, we're very happy with the Jitterbug phone and the buying experience.

I’m a senior citizen and I wanted a phone to use just to call out and receive calls. I had a phone before that was a waste of time and money because it was too expensive and had too many features that I never used. Jitterbug Flip worked out perfectly for me and my experience with it has been exceptional. It's exactly what I needed for my age and it’s everything that I was looking for. It’s very easy to use, too. I purchased it, turned it on, and it set itself up. I can also see the numbers perfectly and I don’t have to put my glasses on or squint my eyes. I've recommended it to my friends and several of them have bought one.

I’m almost 70 years old and it looked like a good idea to get a Jitterbug. It’s got nice big numbers on it and when the day comes I need it for an emergency I can have it activated. I had a cell phone before having my Jitterbug and we usually use it for emergencies. It was a small one and it’s hard to use. The numbers were also small and it’s not senior-friendly. I use my Jitterbug quite a bit more. I love the little camera feature on it and learned how to use that. I'm very happy with my Jitterbug. It’s great and convenient to have. It’s fantastic for older people, the price is right and I would highly recommend it.

I needed a plain phone, one that didn't have all the other things on it, as well as the cheapest. I was previously with Verizon but it cost more so I switched to Jitterbug and I wanted to try it. I use Jitterbug Flip for emergencies when I’m away from home. So far, it serves my purpose. It works good and it provides all I need.

I thought Jitterbug would be a good phone for my husband. But the ringer on the phone does not seem like it's loud enough. Also, we don’t have messaging on there but we’re charged for two messages. Everybody else has free texting but Jitterbug doesn't. I thought the price would be cheaper, but it wasn’t. Compared to what I had before which is at 100%, Jitterbug is at zero.

I bought a Jitterbug Flip phone for my sister. I contacted GreatCall to set up the phone and subscribe to their service. What was advertised as a plan for $14.99 per month turned out to cost $35 a month with taxes and fees. My sister could not afford that along with her landline, so she gave up her landline. She had trouble with the phone almost immediately. We called GreatCall several times. They always had us try the same troubleshooting steps, and sometimes they seemed to work for a while and then she would start to have trouble with the charge not lasting, the buttons not working.

I've known about Jitterbug from a long time ago but I thought you had to be in a hardship type life in order to get it. I thought I wasn’t eligible for it to a certain point. It wasn’t until after my daughter did the research on it that she said that was not true. , “No mother. That is not true.” The mother of my daughter's friend who is a little bit older than I am, has Jitterbug and she uses it all the time. My daughter ordered one for me and she said that it makes her feel secure that I have it. It’s for an emergency if need be.

We read about Jitterbug in a magazine and since my wife has problems hearing, it’s a good way to go because they advertised that it was hearing aid compatible. We tried it and it works well for us. We’ve got a contract on a cell phone right now that we need to run out and when it does, we may buy another Jitterbug for me. She was on a cell phone with Verizon but she couldn’t operate it. It didn’t work with her ears so, she let her daughter take that one. The Jitterbug works better and has a simpler operation. Now that she has the Jitterbug, she can answer the phone when it rings. She kinda complained at home because she has cancer, she can’t walk, she’s on oxygen and she’s got diabetes and all kinds of things. And she really enjoys being able to talk to people. With her Jitterbug, she can. So, we’re all excited for her.

My Jitterbug is working beautifully. I had other cell phones before but they didn’t last so finally I decided to get a Jitterbug. It sounded good and it’s for older people and that’s what I am. When I called Jitterbug, whoever I spoke to was very nice and took a lot of time with me because I’m not good with these and I’m still in the last century. The person explained everything very well and I really appreciate it and I could call back if I had any questions. Their customer service was very good and it’s the best one. I can now communicate and I like that they could program in six numbers for me. I don’t know how to program in and I had somebody else helping me for a while but Jitterbug said they can do that because it's part of the service. I thought that was wonderful and I’m hoping this thing will last for the rest of my life.

Jitterbug Flip was the first mobile phone that I've used. I needed to carry one with me when I’m out. So far, the phone is charging. I haven't run into any issues and it's working fine. It is also easy to carry it around when I don't forget to take it with me.

I recently got the Jitterbug Flip after having the older model. I changed to the flip phone about three months ago. I have called the customer service three times with no real satisfaction. The problems: It can takes several minutes to light and get a menu. I lose calls as the phone does not ring but messages are sent. The strength goes from fair to good in the same room after just a few minutes. The phone rings when I have turned off jingle and put the volume on vibrator. I have received information on how to work with these issues, but it changes nothing. Just tonight, I was told that NYC has tall buildings, and the phone calls may be lost. Ridiculous answer as the old phone worked perfectly. I requested a new phone, but I was told that I could not get one and I was not able to speak with customer service. Tonight the service worker was very snippy. This is my first time with such type of service. I have been a customer since 2011.

My mom had Family Mobile before but she switched to Jitterbug because it was for seniors and they said that it was easy to use. But I don't think that it was easier for her to use. She's having trouble with the phone. She doesn't know how to check her voicemail and stuff but it's not the phone's fault. My mom's 95 and she's got dementia. But the bigger buttons makes things easier.

I fell and broke my back about two years ago and I didn’t have a resource to call in about it so I wanted Jitterbug for the fall and can’t get up button. I’m in between two towers in one of those spaces that the cyberspace don’t work as well. It's hard to find service but it doesn't bother me that much. I can move and choose a better spot or get on the other phone. Also my friend across the street has the same problem and I’ve had three phones since I’ve been here and all of them did the same so it’s the spot. Jitterbug is great and I have already recommended it a couple of times to friends my age or in the 70s.

My daughter and son-in-law sent me a Jitterbug Flip as a gift for Christmas but I’m having trouble with it. It doesn’t want to light up. Even if I keep it on the charger and take it off, it won’t light half of the time. I used a different cell phone provider before and it went on all the time and I never had any trouble with it. I’m very unhappy and disappointed with Jitterbug.

We heard about Patriot but they not in this area and couldn't handle my father. Then they recommended Jitterbug. We're very satisfied with the phone and the service that my father receives. It does what we want it to do. The phone is only an emergency phone for him if I'm not around. But he hardly uses it and doesn't make calls on it. He gets a lot of calls but they don't get answered because there are only four people on his call list and they're all on his speed dial. But my father likes his phone and I have no problems with recommending it to someone.

I was needing a new phone. The one that I had was very old. I've had it for many years and it was working all right, but the company changed the way they did business. And so, I dropped it. I liked the pricing on the Jitterbug Flip, but I don’t use the phone. I’m going to be 91 in a couple of months, and I’m housebound because I have no car and I have to depend on others to drive me. I'm getting displeased with the price of the Jitterbug Flip because I find that it's costing me a bit for about three times a month to use it. I keep it for the emergency button, but it costs me so much for just that one. At my age and for my usage, I was hoping that they would have a selection one could choose about how much they're going to use it.

I needed some kind of a phone to keep with me when I'm out so I got a Jitterbug Flip. It started out great but the phone hasn't been working at all lately and I don't know if the 5Star button is on or not. I had the phone on full charge yesterday and I took it off. I went to the store then I went out in the parking lot and tried to call my son but he couldn't understand a word I was saying. I only carry the phone around with me for comfort and I can't make phone calls all of the time now. I want to make sure I have that 5Star and I want to talk to them about fixing my phone or getting that other phone as maybe it will work better. But their reps were great with me when I talked to them.

My husband and I are elderly and we decided it was time to get a cell phone just to use for an emergency. So, when we go out for a walk or a ride, if anything happens, we can contact someone. We got the Jitterbug and I gave my kids the telephone number but they don't call me. I gave the number to them for an emergency at the hospital and nursing home. Right now, my husband is in a nursing home and our Jitterbug had a small amount of use the last couple of weeks, but just a few minutes each.

I like the Jitterbug. I have it with me but I only use it for an emergency. The Jitterbug was the best value for what we needed. We needed a simple phone where we could either receive a call or make a call home. I was at a stop downtown the other day and my car just died on me at the traffic light. There was traffic behind me and if I couldn't get the car going, I knew that somebody would help me push it over to the curb and then I would call home. It was nice to call instead of borrowing a cell phone. If there was somebody in the same situation and just needed an emergency-only phone, the Jitterbug is a great deal.

I'm pleased with Jitterbug and I like it better than my previous phone. I have the call button on in case something happens and I can get emergency care. Everybody I spoke to was great. Thank God I didn't have to use it yet, but I'm getting older and I'm scared of falling.

One of the things I found is I have a problem with electronics. But Jitterbug is easier although I don't do very much with it. I make a call but I can't take a call. It does a little more than that but I don't know where my manual has gone. Also, I'm having a little problem right now. I don't know whether it's going to quit on me or not but it doesn't go on right away in some case. But, it's a neat little thing and the thing I like about it is it got the button on there in the event of you going down. It helps me. It's a good little unit and I'm satisfied.

I have been thinking about getting the Jitterbug and my children knew that, so they gave it to me as a Mother's Day gift. My daughter-in-law did all of the contacting and setting it up, and their team has been very helpful. With the Jitterbug, I like the ease with which I can pick what I want like the phonebook and the camera. I also like the emergency button and I carry this phone with me constantly in case of an emergency. All in all, it's been great. I've recommended it to several different people and some of them have gotten it.

I liked the Jitterbug advertisement that I saw on the newspaper and what they got for the money. Everything went fine when we purchased it and we're pleased with it.

I went over to the mall and Jitterbug had Sears as a rep then. But Sears gave them up at the kiosk and the kiosk didn’t have the style or color I wanted. So I went online and got the Jitterbug Flip phone from the place itself. It's a nice phone for a senior citizen like me. It use it pretty much daily and before I didn't call as much. It's a lot easier to call my son through the cell phone because we're all programmed in their phone. Jitterbug is a handy phone and doesn’t allow the GPS one but that’s okay because I know my way around at this age. It's easy to use and carry and doesn't add to my confusion with 600 apps. It's overall a good phone for the price. Also, their team was very good at resolving any questions I had and helping me out with the problems I created for myself or deleting and putting new names in.

When I purchased this phone for a dear friend who has Alzheimer's, the person who took the order promised good customer service and ability to work with me so that the billing and the phone would be administered accurately. I live a good distance so required that the billing be sent to me and the phone be sent to her, the billing be in her name but I manage the account. Total chaos and after 3 months I am sending the phone back.

I like the way the Jitterbug was set up, it was easy to read and dial but I don’t like that the names don’t sort out alphabetically unlike the Samsung that I had before. We bought the Jitterbug at Best Buy and they set it up for us. I like that if you drop it, it won’t fall apart or break like other cell phones nowadays. We don’t use it for communicating very much but more for an emergency. Or when we’re traveling in the car, that’s when we like it. Otherwise, we use our home phone.

My husband needed a phone that had larger digital numbers for him to see. He had a regular cellphone but now prefers the Jitterbug because of the larger numbers. However, it doesn't ring loud enough and he's hard of hearing. Whenever his hearing aid isn't working, he can't hear the phone and nobody can get a hold of him. Other than that, it's a great phone especially for the elderly. Our experience with Jitterbug has been great and their team has been friendly and very helpful.

Jitterbug phone is nice and convenient for my mother to talk to any members of the family that she wants to. She can just dial it herself and she can hear very good with it. But we’re having a bit of a problem with the Jitterbug lady coming through and suddenly starts talking while my mother and I are conversing. And, when I tried to delete some voicemails, it keeps telling me that I still have voice mails and I go back and try to delete them again but there’s nothing on there. Nonetheless, their reps have been very friendly. Jitterbug is a nice phone with a bit of quirk that comes on there once in a while. Other than that, my mom and I like it.