Jitterbug Flip Reviews

I like that Jitterbug was easy to operate and see, and it worked really well. The price was also good so, we went for it. The first Jitterbug I had was easier, it was new and we liked it just fine but I couldn't take pictures with it. So, we then bought the one where you could take pictures and I like it a lot. I take it with me when I go shopping or go traveling. I had a flat tire and I had one of the Jitterbugs so, I was able to call and get help. Also, the team has done really well by us.

I was using TracFone and it was okay except that it was getting a little bit hard to operate. I'm not up in this internet stuff. So, I didn't know what buttons to push to get what I wanted. I switched to Jitterbug and I have no problems with it, but one thing I noticed is it takes longer to connect than the TracFone. Also, when I enter data, it doesn't come up alphabetical order. But other than those, Jitterbug is very convenient.

We had a different system that was a lot more expensive and we figured we’re wasting our money on that because we don’t use the phone much. We just use it to make personal calls to our friends and for emergency purpose and didn’t need all the other specialist things. We wanted to switch phones and find something inexpensive and easy to work with. We went to a store that sold us the Jitterbug phone and I had to go back and talk to somebody in management and they finally sat down with me and explained to me the phone. They finally took care of it and we got it all resolved, but I wasn’t very thrilled about the first time when they did it. We're happy with Jitterbug and I like the ease of handling and simplicity. I’d recommend Jitterbug.

The numbers on the Jitterbug phone are big. I thought that it would be a good deal so I called and ordered a phone. Their staff was very friendly and they mailed the phone to me. I like the Jitterbug much better than the flip phone I had before. It's very simple, the right size and easier to use. It's very good and I'm very happy with it.

I had a cellphone and it went out on me so my daughter wanted to get me something easier to use. We got a Jitterbug and it's a much better phone than my other one. The numbers are bigger and clearer and I can see them better. I don't use the phone that much but I'm satisfied with it.

Jitterbug looked easy and simple when we saw them in the Central Texas Magazine so I got in touch with them. The team called when my husband accidentally hit the emergency button and they were friendly. My husband is figuring the phone out and uses it a lot.

My children want me to have Jitterbug when I go out alone so I can have communication in case something happens. I don't use it that much but I love it. I'm an older woman so this is all I need. I don't need a fancy phone.

My Jitterbug is 100% better than the smartphone I had before. I can operate it but I don't use my Jitterbug phone very often - I only make two calls a month on it. I bought it for security for a trip and keep it around for that purpose. I was able to use it in two different emergencies. The first one was when we were down in Florida Keys. We had reserved a motel room in Key Largo. So, we didn't look for the place because we thought we were gonna get back before it was dark.

I used to have a cell phone a long time ago and it went dead. Then Jitterbug is advertised highly in AARP and about every magazine I get. My daughter was the one that decided for me, so she called and ordered it. This is enough for me as an older person. I need it mostly if I drive and go by myself. Then the girl that my daughter ordered this from put a whole bunch of numbers in there for us, of my family, that I can call if I happen to get out on the road and can't get back home. Then I've used it quite a bit to call the kids because their numbers are in there. Most of my kids don't have my number. However, the phone doesn't make a whole lot of noise when somebody calls if I don't have it with me. I don't even know where the volume button's at but my daughter can take care of that. I'm well-pleased and happy with Jitterbug.

My husband and I got a little older so we switched to Jitterbug from our previous phone. It is easy to see and hear on it which is great. We live 1,800 feet up in the hills and no phones work up here. I use Jitterbug for emergency only. So when I get down out of the hills, if anything happens, or I'm going be late coming home, I can call my husband. I'm happy with Jitterbug. But the $30 I'm paying for an emergency phone is three times more than what I was paying for my other phone back then.

I had the Verizon Samsung but it didn't work at all since there are too many buttons on it and I'm not that kind of a person. I got the Jitterbug and I'm still learning. I'm having an awful time with cellphones and it's not working for me the way it should. I use Jitterbug strictly when I'm on the road should I have trouble. At home, I have a house phone and I can hear better on it than on any cellphone.

I needed a phone that I could use when I needed it, so I got a Jitterbug phone. I don’t use it just locally. My son’s a diabetic and I am, too, and any time he’s away from me and I needed to call him, then I have a way to call him. I like my Jitterbug. It’s a really good phone. I only use it to call out and receive calls, and I use it once or twice a week, but it’s handy to have when I go out and do something.

I read about Jitterbug in a magazine and decided I wanted it. So far, it's working fine and I'd recommend it.

I've had a Jitterbug phone for a long time. This is just an update from the one I had before but I do like the update on it. The numbers on the phone are much bigger and it's much easier to use.

My wife doesn't have a cellphone and I thought she might wanna carry one around, so I got Jitterbug for her. But she doesn't feel the need to use it. I've used it a couple of times and seemed to take a bit long for it to come on, but it's no big deal. The Jitterbug is substantially larger, the numbers are more visible, and it's a little easier to use.

I don't use my Jitterbug phone everyday as I just use it as a back-up phone. Nevertheless, it's very good compared to my old one. I like the size of it wherein I can put it in my shirt pocket. And when I use it, the calls are very clear. In fact, I have recommended it.

I've had Jitterbug for several months and it's been working fine. They had an introductory plan for a number of minutes per month. I'm getting old and the numbers on the phone are nice and big so it's easily recognized. It doesn't do computations or calculations, the distance between here and the moon but in case I need it, I have it.

I'm not satisfied with Jitterbug. I don't know who had the number prior to me getting the phone number but I keep getting texts about some class reunion, twice or three times ever since I've had the phone. Then, a lot of times, the reception is not right. I have to keep opening and then closing and then opening and closing to get a dial tone. If that doesn't work, then I have to turn it off completely then reboot it. I'm thinking about canceling. I can go with MetroPCS because I know people that have it. As a matter of fact, it's even a little cheaper than $39 and some change that I'm paying a month. I'm really not happy with the service. But I like the prompts with the voicemail because I am not a real computer guy. I have a work phone, a little small flip phone. It's by Verizon for my company and it's far superior.

I saw Jitterbug in an advertisement in Canada just before we left to come down for six months in the winter. When I got here, I called the company and made reservations to get it. I used a different provider before and I wasn't too happy with it. I'm a senior citizen and I found the numbers and letters were too small. A couple of times, I've dialed the wrong number. I couldn’t see them very well.

I like Jitterbug. It isn't complicated and when I get old, it's something that I could use without having to read a book. It has big numbers and it's loud. I can also put it in my pocket and it's very handy. Also, I can set up the little fan that comes with it to recharge the battery. I feel secure when I travel in my car because I know I can pick the phone up and I can call and get through. I'd recommend it to anybody.

I'm 67 years old and I don't see nor hear that well and so I decided to contact Jitterbug. Prior to using Jitterbug, I was using a track phone. Using my Jitterbug makes a lot of difference and I like it a lot better. I feel more confident with it and with the big numbers, it is a lot easier to use. One time, my daughter called Jitterbug because I touched something that killed my service. Their representatives helped me right back up.

I had misplaced my phone one time and I needed a second phone for emergency. So when I saw Jitterbug on AARP, I decided to go with them. I've had calls in it four or five times since I've had it but I haven’t really been using it yet because it takes too long to put the names in it. I have over 300 names that I have to put one at a time and my friends don't even have the number and I don't remember it. Also, whether I use it or not, the battery still goes down so, I have to remember to charge it all the time. But I've still told people about it and where I got it from.

Somebody told me about Jitterbug. However, I'm not too satisfied with it because it's always dead and I can't hear it well. I'm older and I wish I can hear it and use it better. I can't pick it up and answer. People hang up on me if it takes me so long to answer it. Also, I only know how to call back one number. I don't know how to get ahold of the other numbers that called. I used a different cell phone before I got my Jitterbug but I still like it better because my other phone was expensive to use.

The person that I take care of was looking for a cell phone that wasn't too expensive and got Jitterbug. It's easier for him. However, he has a hearing problem and even when it rings, he has trouble. He doesn't use it very much but it just gives him the confidence when he's out of the apartment that he has something on him. He feels secure and confident.

I saw Jitterbug when I was at the store and decided to get one so that if my other phone goes out, I have a backup for emergencies. I have it on my nightstand. I also can take it outside now with me and that's a good feature. I would recommend it.

We had somebody who’s supposed to call us to set up an appointment for insurance and we had no way of doing it unless we had a phone, which is why we got Jitterbug. We’ve only used it for the purpose that we bought it for, and I've never made a call with it other than that. But, I like the phone, and I would recommend them.

I'm legally blind so the VA gave me a Jitterbug phone. It's convenient, easy to see, and I like the big numbers. It's good that when I got the phone, I can walk around, call anybody, and get their numbers in my phone. I called when something was wrong with the phone and the reps told me how to get it back on. The whole experience was all right.

My husband's the type who doesn’t text and use the phone too much. He just wants the communication, and the basic convenience use of a phone. He used to have a Verizon cellphone but didn’t like it. In contrast, he likes the thought that the numbers of the Jitterbug would be larger and that it would be simple to use. On the whole, we have a good relationship with Jitterbug.

I got my Jitterbug Flip for emergency purposes. I make very few phone calls with it but I take it with me when I go somewhere in case I need to call AAA. I liked that there's no contract and it's reasonably priced. The Jitterbug phone is also much easier to use compared to my old phone from another carrier which was very hard to open. Every time my old phone would ring, I wouldn't get the call because I couldn't open it in time. So I've had no problems with Jitterbug. I can hear good on it and I like having it for emergencies. I've had a very good experience using it.

I went with Jitterbug Flip because of the price and it seemed to suit my needs. I used a different provider before, where my phone was already nine years old. I like that Jitterbug has more options, larger figures, and when I open it, it’s very easy to read. Several people in a retirement community where I live have it and they’re always happy with it. I take the phone with me whenever I go out and it gives me some peace of mind because if I have an emergency, I can at least call someone. The rep I talked to was very helpful. She explained everything and made me feel comfortable with the phone before I even got it. But, the phone takes longer to warm up and come on because everything it reads is instant. Other than that, I'd recommend Jitterbug.

I was looking for something better than TracFone. I didn't mind the TracFone at all once I got used to it and it took forever to get used to. When it was no longer viable, TracFone sent me a new phone. I could have thrown it in the wastebasket several times trying to figure out how to use it. It had way too many features on it that I didn't even use. I also couldn't see and it was not user-friendly. I'm not a computer whiz. I do have a computer but I use it mostly for word processing. I also do not go online and do not do text messaging. So, I wanted something simple and easy to use and that's the Jitterbug. The simpler, the better. I read about Jitterbug in the AARP Magazine and it looked like something that would work for me.

I had a different cell phone provider, but my wife decided to contact Jitterbug and try it out. It's been good so far. In fact, I've found it easier to use and it was right for me. Moreover, in case of emergency, I can call the rescue squad.

I went with Jitterbug for its price and I like its emergency dial. I got it in case of emergency. When I go off I am able to pick up the dial tone to call out like when I call for emergencies but I haven't had to use it that much. When I've had to call, the wait is long to talk to anybody.

My son was diagnosed as being insulin-required diabetic in September and I got the Jitterbug phone in October so that he would have the GreatCall. In that way, he’d be more comfortable and feel as though he could go out on his own. He takes it with him. He has yet to use it but we just want to make sure that it’s still operational. When it wasn’t working one time, we contacted them and we were immediately attended to so we’re perfectly happy. When I talked to one of their reps, he was a super guy. He was great and able to answer every question. I’m not computer literate at all so it was difficult but that young man I talked to was an absolute doll. The phone really makes a difference. If people never had a Jitterbug cell phone, it would really be a new experience for them. When they are somewhere and they got a problem, they can call. It’s a great company and everything is fine.

I needed a new phone and wanted something simple so I decided to try Jitterbug Flip and I like it. I'm older and I like the yes/no type stuff. It makes life easier and it's a good system. I would recommend them.

I am handicapped so if I rode down the road, I had to have something that I can get a hold of a mechanic and a wrecker and get to where it was safe. And so I got a Jitterbug cell phone. It could pick up off of any tower, even though sometimes it might be a bit weak. But I programmed every doctor's number, of all my kids, and people who are important to me in the Jitterbug so I don't have to carry a phone book anymore. I just press a button. Also, the pictures when I used the camera are good. And whenever necessary, their reps give me a call and let me know if there are updates. I've had excellent service and it is above what I actually expected out of it.

I've had car problems twice and I didn't have a phone with me. So I decided I needed a phone so that in case I had problems I could call home and I would get some help. Otherwise, I'd have to get somebody to take it to some garage and then I'd probably be standing around for an hour. I called Greatcall and asked them about the Jitterbug Flip and it sounded interesting so I decided to order it. I took the 200 minutes a month plan because that's all the smaller I could get the service. Then I thought about it for a while. There's no way I'll be using 200 minutes a month, so I was tempted to send it back, but then I thought, "We live out in the country and we're both seniors, and we need the phone," so I decided to keep it.

I went for a Jitterbug because of the price. I used a different phone before while I was driving a truck for long hours and size-wise, it was about two inches longer and I didn't like it.

That little phone from Comcast that I used before had a lot of features. Jitterbug Flip, in the other hand, wasn't nearly as nice. It cost me $0.99 and when I put new numbers in, it doesn't do it alphabetically. I also don't know how you would reset it. It's been terrible. The girl that I spoke to at customer service thought I got a bad phone because I only had it a couple of weeks and it wouldn't work. I called and she said to take the back off and rub the battery. It worked for a while and now it stopped again. So, she's sending me a new phone supposedly and she says that there's a way that the phone itself will put names in alphabetical order. I had a very good interaction with her though.

My mom referred Jitterbug to my grandmother and it has been better for her as she can hear better and see the numbers better. Previously, she had a difficult time answering the phone and this has been much easier 'cause she can see it. She's happy with it.

I tried another carrier and that didn’t work very well. So I threw it in the trash and went to Jitterbug. I am a very basic user. I don’t use all the features. I just use it for a phone and I wouldn't want any extra features. I'm fine with what it is. I called the Jitterbug team because I had trouble charging and this young lady helped me. She was very good. She helped me take the phone apart, take the battery out and put it back in and it started working. She was really efficient. I appreciate her help.

My 65-year-old brother is technologically unsophisticated. He was able to use the old Jitterbug until the battery wore out. He was unable to use the new Jitterbug flip, and also kept setting the medical alert device off. After about two or three months, I had to cancel the phone. I chose to go to another company that makes a simpler phone, and is almost 1/3 the cost. I feel that GreatCall's advertising is misleading. The phones are unusable by many technically unsophisticated and elderly people. What a disappointment!!!

I was using the New York AT&T phone service before but my son-in-law thought it was worthwhile to contact Jitterbug, and I agreed with him. I like the phone for convenience. It fits in a certain area that I wanted this phone to work, more primarily to dial out if I will not receive calls. It makes it a little easier in how well I can make a phone call out. With this phone, I get to call my children and next door neighbors, and I use it primarily as an outgoing phone.

So far, our experience with Jitterbug has been great. When we first joined, I talked to somebody and they were very helpful and friendly. Compared to our previous provider, the Jitterbug has a more user-friendly phone. We're also able to have a really limited plan on it. My mother doesn't use the phone very much but it's worth for once she needed it to.

I didn’t want to get another one of these iPhones so I used Jitterbug. I got a flip phone and it works. The only thing I don’t like is the telephone number because it’s the 586 telephone and I’m in the 248 area code. I wanted my old phone number and they said I couldn’t have it. However, I’d recommend Jitterbug if somebody needs a phone.

My husband's previous cell phone provider went out of business. He needed a phone and we thought that Jitterbug was a good deal. My daughter went with him to get the phone. They take payments from our credit card. Jitterbug is great because I can get a hold of my husband. He has a habit of going out of the house to do one thing and then do 10 other things. I'm the one who worries about that. I have a hard time getting a hold of him because he forgets to turn it on.

I have been a Jitterbug customer for the last 4 years and have had no complaints until I purchased the NEW flip Jitterbug. This phone is very poor quality. Low ringer volume. Low speaker volume. The buttons are not easy to use. Jitterbug removed the slot to hang a lanyard. I have severe arthritis in my hands and the NEW slimline design is difficult to open. This is not the phone to purchase if you have a hearing problem or any kind of arthritis in your hands. Jitterbug will not refund or replace the phone with the "old" model and advised me to buy one from eBay! Very disappointed with the new Slimline Flip Phone and Jitterbug as a company, marketing this phone to seniors! I purchased the Doro PhoneEasy from another carrier. Half the cost and a much better quality phone.

It took me a couple of weeks of searching for a phone for my husband. I read the AARP on their cellular phone and ended up liking Jitterbug. It offered a lot more variety. I like what they offered especially the 5Star which was very important. It's my husband's first phone. He never wanted one but I thought it was time that he had one. I like the phone and it's also big enough for his fingers. I talked with their representatives several times. They're very nice and they helped me when I filled out the doctor report, the doctor information and medication. So, if God Forbid there's any problem, they already have the information. I'd definitely recommend Jitterbug and I've shown it to everybody. I think it's a good idea.

My phone wasn't getting reception. I only had a 2G and they were discontinuing the phone so I had to get a new one. Also, I needed a phone that somebody could get a hold of me. The Jitterbug was the easiest one to have as I don't know how to do smartphones. I like the idea of it. It's simple and all I want it for is for my mom and her doctors to reach me where I am.

I researched and found out that Jitterbug was a cell phone for older people. Having it makes my dad and me feel more secure. Also, I’ve talked to their service team and they’ve always seemed really nice. We are happy with Jitterbug.

I love my Jitterbug. I can't see that well and the letters on it were so much larger. It was also a very attractive setup so I have been tickled pink with it. It's not very complicated if I want to text. In the past phones that I've had, I go through 15 steps. But with Jitterbug, it's just two little things and that's it. I'm very pleased with it. I take it mostly everywhere I go.

I got away from Jitterbug for a while and went to Verizon. It's expensive and I wasn’t too happy with it so I re-bought another Jitterbug and the new phone's a lot better. The bigger numbers help a lot. I can't wait to get rid of the Verizon contract so I can go back to Jitterbug completely. I'm a judge and I'm on a call 24/7. So what I did was bought a GreatCall phone just so that I would have it for court. I knew it was dependable and so I can hear the ringer now. It's a pretty good deal for $30 a month.

I used Verizon before but I switched to Jitterbug since it was cheaper. I would recommend Jitterbug.

Jitterbug is better than my old phone and I got it in case I got lost. I was lost one day, I texted them, and they gave me the address right back when I called. My interaction with them went well.

My aunt and I have macular degeneration and she introduced me to Jitterbug. She has a friend who has Jitterbug and it has the bigger light, bigger screen, and bigger numbers which were easier for us to use. She bought one for her daughter as well and had me get it because my brother just passed away in the end of September. We've lived together for years and he always took care of everything. He took me wherever I had to go at any point.

My sister-in-law has a Jitterbug and she liked it I had one of those Smartphones and I am 90 yrs old. My grandchildren can use them better than I could. What my wife and I need is something easy and simple so when she's out, she takes it with her and if she needs to get back in touch, she can and vice versa. Instead of costing $65 every month, Jitterbug costs $30. We live in a retirement apartment. So, whichever one is out to the store, the bank or the doctor, they can take the phone with them. I like the thing. It's handy and useful and it works well. I charge it up every night so that it never runs out. It's simple and easy to use.

I saw Jitterbug several years ago when I was at the doctor's office, then I bought it because of a magazine ad. I wanted it because I was unhappy with the one I had. I liked that I didn't have to worry about its minutes running out because they would roll over when I didn't use them but other than that my previous cell phone was hard to use.

My father lives with me and I have to go away for a week once a month. I wanted something that he would have with if he had an emergency or needed a phone. I liked that Jitterbug had a phone and offered services to wellness calls and checks to see if one takes their medication. It also had an emergency button that he could get, and the price seemed okay, too.

I had another phone and it was too small that I couldn't punch in the numbers very easily. A friend of mine had a Jitterbug Flip and she showed it to me. It had bigger numbers and I could see them well so I decided to get a Jitterbug Flip. I don't use it too much right now. I'm 90 years old so I stay home most of the time. I'm not real familiar with it yet either, but I like to take it with me if I do go out some place. It worked fine when I used it.

We had smartphones that we no longer or hardly ever used since we are old people, and the Jitterbug was perfect for us. I've only used it a couple of times but I haven't had any trouble with it. We take it with us all the time.

A friend of mine told me about Jitterbug, then I contacted them because I don't use the phone that much and I needed a less expensive plan. The initial setup was easy and it went smoothly. The phone is easy to use, and I've had absolutely no problems compared when I had Verizon. I'm very pleased with how it has been going.

I got me an Android for Christmas but I was sick of trying to figure out how to use an Android, everything was small. So I contacted Jitterbug because their phone looked easy to handle. The only time I can use my phone is when I'm in town. This is a dead zone so I don't have a cell service out here where I live and Jitterbug makes it easier for me because I can make calls on it.

We always had AT&T but I like that Jitterbug Flip has a bit bigger numbers and it's clear because my husband is quite deaf. However, we had times that we couldn't get anybody and I need to charge it more often than the other one. One time, there was no ring tone but right now, it's working fine. We still have a landline and we use the cellphone very rarely but it's good, overall.

I wear hearing aids so I needed something that would be compatible with T-coil 'cause I've never been able to use a cellphone before. I spoke to the Jitterbug team when I bought the phone and they were very friendly. I really like my Jitterbug phone, it's a security thing for me and I have a peace of mind. I put it in my pocket whenever I might be in a situation that I might get hurt. I take it if I'm working outside or climbing on ladders. When I'm in the car, there are no payphones anymore, so it makes me feel good and it's always there if something happens. Jitterbug is very nice, helpful, and it's a good product. I hope they keep making phones for the hearing aid people. I'd recommend it and in fact, I was showing it to a friend today.

My brother had a Jitterbug and he liked it so I went ahead and got one. I use the phone for security because I live or go by myself. So I'm not somebody that's on it all the time like most people. But I really enjoy having it and I like it because it has the big numbers on it. I'm 81 years old and I can see the numbers. It's great for me and I had no problem with getting it connected. They were very good about all of that. I'm glad that I got it and it's one of the best experiences I've had as far as getting something new. I'm elderly and don't always understand everything and sometimes people give me a hard time. But their reps were wonderful and when there were things that are on there that I didn't understand, they went through it with me. It made it so much easier for me to use it and I'm very happy with it. Also, when I had a little bit of a problem and wasn't doing something right, I called them and they helped me.

I ordered the Jitterbug flip phone for my blind Dad. He needs bigger keys to manually dial a number. We presumed that Voice Dial would be on the phone as a standard feature. When I did not find it in the menu (it is listed in the instruction manual, on page 46 and 47, as if it a standard feature installed on the phone), I contacted the line carrier to see why Voice Dial was not on the menu. I was told by everyone I talked to the Call Center that they would send an update to the phone to add Voice Dial to the menu so that it would come up every time Dad opens the phone. I was told it takes anywhere from 2-4 hours to update.

I had a flip phone but it was so small, so I was looking for a good and bigger one. I liked the size of Jitterbug's flip phone and the big buttons on it, so I went with them. Also, I didn’t want to get a contract phone. I like my Jitterbug phone. It is nice and the features were very good. In case something happens to me, I can call for help. I’m fine with the service, and I have no problems with the phone. It’s been really great.

My husband didn't like our old phone and I wasn't happy with it either so I went to see if I could get something with bigger numbers or something that would be easier to use because we're getting a little hard to hearing, especially my husband. I wanted a phone with a speaker that would be a little louder for him. So when I saw a Jitterbug, I was impressed so I called and inquired about it and it sounded good to me. The emergency button gives me and my husband peace of mind. My husband does a lot of traveling and I always worry. When he's out, anything could happen. He's 86 going on 87 years old.

I like the simplicity of Jitterbug and everything has been fine with my experience with their team. Overall, it’s been outstanding.

Cox Cable used to handle my TV and phone services. I am a partially blind senior citizen, and I thought Jitterbug might be easier to operate than my previous provider. Also Jitterbug is less-expensive, prettier, and I like the name of it. I'm old now, but when I was younger that's when the Jitterbug era was available and that's what caught my attention. They sent the phone to my niece and she brought it over to me and stuck them in the electrical units that we required. I don't use the phone that much because most of my family call on the land phone. But when I do, I have good service. I recommend them to several people that I know who have been by the house and have seen it and asked questions about it. I told them that as far as I'm concerned, it's the best I've used. I've also told a number of my friends who are seniors as well.

Purchased Jitterbug Flip for my 88 year old mother with mild dementia. Was told that certain features would be turned off when we received it because she tends to push buttons without understanding results. So 5star and 911 and voicemail were supposed to be deactivated. When it was received they weren't and mom found using the phone directory too difficult, so I tried to call customer service to fix the problems. Sat on hold for over an hour the first time and was told to call back at non peak times. That was 9pm on a Tuesday night! Tried the next day, same issue. Held for hour one time and over an hour the next. Finally got someone the third attempt that day after a 40 min hold. Very nice, regret lack of prior programming, and set up Voice activated dialing and fixed other problems. Elated, I took it back to mom.

I like Jitterbug's 5Star plan where I could punch the 5Star button wherever I am and they would know where I was if I needed help so I went ahead and got in touch with them. I’m satisfied with Jitterbug.

I moved a couple of times and had to change phones. I'm 79 so I wanted a phone where I didn't need to have to put on my glasses to see the numbers. Also, I don't text and get involved in social media and when I want to talk to people, I prefer a one-on-one thing, even with email. If my kids want to talk to me, they can call me up and talk to me. I wanted a very simple phone which is why I bought a Jitterbug. It's simple and simple in this complicated world is an achievement upon itself. So I appreciate that and that's what I'm down to. I love my Jitterbug. Some friends of mine were using Jitterbug and they loved it too.

We ordered internet service and a landline phone from Xfinity. They came and put it in then the landline phone did not work. We didn't have cell phones and we had no communication with the outside world. So I ordered these Jitterbug phones for my husband and I so we would have some phone. We got them for convenience and they're a lot cheaper than a regular cell phone.

I had a very old phone which still works but it was so outdated my children begged me to get another one, so, I got a Jitterbug. I use it to do the usual calls and a few long distance and they all worked out well. I did the same thing with the old phone but the only thing is I like the emergency service on this one. I also enjoy the camera part, which I didn't have on my other phone. I enjoy playing the games once in a while with Jitterbug, too and when I call my son it's faster. However, it does seem to take quite a while to boot up when I turn it on.

I liked the price of the Jitterbug. It's $35 versus the $100-some of other companies which I couldn't be paying. I also like the emergency button on the Jitterbug. It gives me peace of mind. When I first got it, my granddaughter hit the button and we closed the phone right up, but they called right back wanting to make sure everything was all right. Though I can't use it unless I'm out of town because there are no cell towers around here, it’s an excellent phone service. I use it or emergencies if I’m in the car.

The Jitterbug phone is simple to figure out, it has big letters and numbers, and all I want to do is call people. I get so many minutes and I don't use them up so I chose what's more than fair for myself.

I was with AT&T. Their lowest plan was 400 minutes and I was paying over $44 for that and I don't use a cellphone a lot. With Jitterbug, I pay $18 and I get the same service. I save about half of what I was paying before. It's a simple phone to use and really convenient. It has everything I need and I'm well satisfied.

I learned about Jitterbug Flip through an advertisement in my magazine and I got one primarily because I needed a quick access to a phone if I'm outside working or on the road. Although it doesn't affect me much, to some degree the phone makes me less worried. I would recommend it.

I bought the Jitterbug as my spare phone. I wanted to have another means of communication in case my other cellphone that I use all the time goes out, which happened before. I use it once in a while just to keep it active, but it does what I need it for. I have no phone on me all the time and if I fall off my tractor, all I want to do is press one button and talk to a person, not a machine. I don’t need it right now because I can communicate, walk around and do what I’m supposed to do. But I’m happy with it and I know if I get it to where I need to use the little red button, I’ll do so. I talked to a couple of people, early on when I first ordered. They answered my questions and I had no other problems. I would definitely recommend Jitterbug to anybody else.

I had no cellphone and a friend told me about Jitterbug. I like the services that are going to be provided so I got the Jitterbug phone. I occasionally hit the emergency or the red button so I've had conversations with their team, which went well and they checked immediately. I use the phone, keep it with me all the time, and it's something my sons thought I should have and to have good access. I use it mainly for my long distance calling. Overall, I'm completely satisfied.

It's great with Jitterbug. I like my phone really good. Before using Jitterbug, I used a cellphone from a different company. I liked this other phone, too, because I was used to it. But it was pretty expensive, and I'm pretty old and don't want anything extravagant. I told my son that I just want something with the basic features so my son went to Jitterbug. It does what I need. I use it some, but I don't make a lot of calls. I just use the basics. I also don't use the camera or other features. I know that more could be done with my phone, like texting and other things. I went to North Carolina several weeks ago to my daughter's place. Her daughter got married. Somebody picked my Jitterbug phone up there and said, "Wow, Grandma, you have a fancy phone."

I have a landline but I knew I needed a cellphone in case I needed to contact someone quickly. I saw a Jitterbug Touch ad and it looked like what I wanted so I ordered it. Everyone in Jitterbug has been very nice and helpful anytime I’ve talked to them. The customer service team helped me nicely when I didn’t have any power and it was something that I had to do on the phone. I had to call 911 some time ago because I had a TIA and my Jitterbug was right there but I used my landline phone as I didn't think of it. But now I carry my Jitterbug with me everywhere. I haven't used the Jitterbug much but I made a call a few minutes ago and I’m very satisfied and happy with it.

My daughter kept insisting that I needed a cellphone. She wanted me to get one for emergencies, and so I did. I contacted Jitterbug initially because the price seemed good, the phone looked like it was a good one, and I didn't want anything expensive or fancy. But I usually forget my Jitterbug when I leave, since I'm not used to having a cellphone.

We liked the 5Star button on the Jitterbug flip. Though my husband has never used the medical alert button on the Jitterbug, I still like for him to have it for peace of mind. It's also easy for him to use.

I read and heard about Jitterbug for a long time and I knew they were less expensive than most of the major ones like T-Mobile. When I first subscribed to Jitterbug, I was on hold for a long time with customer service. But other than that, it was great. I have my Jitterbug phone for emergencies.

I needed a cellphone that's very, very simple and in the magazine advertisement, that's what the Jitterbug is. I love my Jitterbug. It's indeed very simple and I have convinced my husband to buy one. I'd recommend Jitterbug to anyone.

I do a lot of hunting and fishing and they’re afraid I’ll fall down out in the woods because I’m 78. I got the Jitterbug and people who have seen it say they like the big lettering on it. That’s one good thing about it which I like, too.

I was asking around for an easy phone to use for senior citizens and Jitterbug is. I use it for calling and it’s very clear to understand. The original people who set it up were friendly and helpful. I’ve recommended Jitterbug to several people and they have gotten it and also enjoy it.

I needed a phone but I'm 86 years old and have a little trouble with them little old bitty things and small buttons. Jitterbug is a whole lot better and I really like it. I find everything a lot easier on it. I have already recommended it to my sister-in-law.

Jitterbug's pretty good but it's so slow in loading. When I took my phone in about a month ago, the lady took out the battery, put it back in, then it was fine. Their people were really good too. It took me a while to get used to my Jitterbug phone, though. It's not as simple as they make it sound. It was tricky to load new addresses or new numbers. But I might take advantage of Jitterbug's red button for emergencies since it wasn't too expensive.

We needed a cellphone, so we got in contact with Jitterbug and got one from them. Although we don’t use the cellphone a lot, when my husband is in town or somewhere, I can contact him. The phone service also has a medical alert device, but we didn't mainly get it for that feature.

We've been with our TracFone for 20 years. When they updated, they sent my husband a phone that he could not use since the keypad was too little. He couldn't even shut it off without hitting two keys. We eventually went for Jitterbug and my husband really likes it because the phone is easy to use since it has bigger numbers. He talks to his son more often now.

I like my Jitterbug. I live alone at the end of a tiny town, and I need it around here for medical reasons. When I first got it, the people at Jitterbug helped me set it up and they went through some different things with me. I was very pleased. I use my Jitterbug occasionally because I have a land phone, but I take it with me when I travel. I'm happy with it. I like the charger on it. The numbers are nice and big and everything is easy to see, and I can hear it really well. But, last weekend, everything quit, and I have no idea why it did. Fortunately, one of my granddaughters was here, and she opened it and lifted the battery off, put it back in and then it worked.

I'm very happy with my Jitterbug. I had a phone and I didn't like it because it was too complicated. All I wanted was a phone that I could make a call and get calls. I don't need the rest of that nonsense and Jitterbug was a lot simpler and easier to use. I wish more things work like that. Simplicity is key. I would like to thank all the people involved in Jitterbug for creating this phone. I've recommended it to others as well. Also, working with the Jitterbug team was very pleasant. They were very professional and they answered any questions I had.

I needed a phone so I went to Sears, then I got Jitterbug and it started out good. I really liked it and I even took some pictures on it, which is neat. It has a medical alert but I have not used it, which is a good thing. However, it hasn't been worth a dime in the last three or four weeks. I have it for several months now and I've had trouble with it off and on. I've got it on a charger but when I take it off, it doesn't come on. I'd like to keep the cellphone in my car in case I have an accident. But it doesn't work half the time and I'm really disappointed with it. I will call the customer service number and see if they can help me and I'd go back to Sears if I get a chance and have them do something about it.

I wanted a phone which wasn't too expensive that I could just have with me and Jitterbug looked like it was made a lot easier for us older folks with not such good eyesight. I'm liking it so far and I feel more confident having it. I do have my landline when I'm at home but I always take the Jitterbug with me for my own safety and protection. It makes things simpler for me.

I live by myself, and I thought I was fine, but my daughter said I had the wrong telephone. Then she got a Jitterbug and shipped it to me. I've had it for about a year and I plug it at night. I carry it in my pocket in the day because I'm 90 years old and I want to be next to the telephone. My Jitterbug is smaller than my previous phone. I can carry it around better than the big, long phones, and the numbers are big too. They changed the panic button as I had wished and put it at the bottom where it works. I like my Jitterbug and I'd recommend it.

We're farmers and out and here on the farm, my previous phone had a signal and Jitterbug is not as strong as it is in the city, but it's strong enough that it works and it's easy to use. Also, the battery life on it is really good. I'd recommend it to a friend.

I had a halfway smartphone and I got tired of all the iPhones. I also had a cellphone one time but the numbers were so small I couldn't see them anymore. Since I've been hearing about Jitterbug for years from the advertisements in various magazines that I get, I finally decided that I'll go ahead and try it. It's a great little gadget. I carry it with me all the time and I started using it with a lot of my friends. I'd say, "Call me on the Jitterbug because I can hear you better than I can on my regular landline phone." So, they're beginning to do that.

I'm 90 years old and I live all alone, so I want connection with other people if I need it. I had a different cellphone, but it didn't have the star. I thought of buying the necklace, but I found Jitterbug which does both things so I chose that. Even though I don't use it that much, I have fewer worries now that I have it. My four daughters all live in different states, so I don't have anyone near me. I do have one sister near me who's 93 and we're both living independently. Jitterbug is for emergency so I could call if I'm having a problem or I need some help. Though I don't feel comfortable with it like I do with my regular phone, my family felt that having it would be really helpful for me. I do feel secure because I have that emergency star on that. I also like the big number on it. I have recommended it to several people because they've seen those big numbers and love it.

I'm in a nursing home and I can't get out so, my son just bought me a Jitterbug phone. I'm tickled to death with its photographs. Since I don't see my grandchildren very often, one by one I'm catching them when they come up here and see me. However, I can't get the missed call and I don't know what to do. There is nothing wrong with the phone but I can't use it. It's just that I can't keep up with it. I've gotten a couple of calls from somebody and it seems it worked fine. I like the picture section of it but I'm still learning how to get my message. The Jitterbug phone is a whole lot better than the one I had. My old phone had the numbers and the buttons small so I push the wrong button because I can't see them well. With the Jitterbug phone I have fewer worries. I won't have to run out and get the Fire Department. All I got to do is plug it. I like the phone and I'm satisfied.

I was with another carrier and didn’t like the phone. It was too small, I was getting different calls and the price kept going up every month. So I got rid of that, tried the Jitterbug Flip and I like it because so far the price is not going up. The only thing I don’t understand is why I get a lot of anonymous calls for different surveys from different companies. They say if I don’t want not them to call me anymore, I should just press “9” and I do that. But the next day, I get the same call again. It’s annoying. But other than that, I'm very satisfied and I would recommend Jitterbug. The numbers are nice and big. It's easy to use and it takes great pictures. I use the phone when I need it. If I go shopping or if I go out in the car, I take it with me. I only wanted a phone for emergencies so I very seldom use it.

I got Jitterbug because I have a handicapped kid. If the car broke down, I could call my husband or someone to help me because she can't walk that far. Jitterbug advertised that their phone is around $14 a month. But it's $40 a month and I don't want it. I don't even use it because I forget it half the time. I want to cancel and try to get a phone that's cheaper than Jitterbug. It may have services on it that are real good for elder people but not so good for me. I'm very dissatisfied. Their advertisement is wrong. I would never have gotten it if I would have known it was that amount.

Purchased phone and it was complicated to work so put it back in the box and returned everything with it... charger, instructions, etc. They said it was scratched and sent it back minus box and everything else. I have tried to get the other items and they will not send them. This is worthless to me and they gave NO REFUND to me, and kept what I had paid for. This company appears to scam people as I had ordered a recliner that came with 4 holes in it and they deducted $400 upon the return of the chair. BUYER BEWARE!!!

My wife had a surgery and was away from home for a year, and using the Jitterbug was the only way we had to communicate. It has big numbers on it and I could hear out of it if I have my hearing aid. I have used it to call my wife to let her know where I was at and what I was doing. But since my wife got home, I have no need for it now and I no longer use it.

Jitterbug was the most affordable to me for what I need. I don't need much since I don't text and all that stuff. I don't have problems with the phone and it's what I want. It holds a charge. I don't use it that much but it's for emergencies. I'm very satisfied with it and I plan on keeping it. I already recommended it to a friend.

I met someone who had a Jitterbug and she really loved it. So, I've been keeping it in my mind all this time and I got one. My husband started with another company a year before I got Jitterbug. I didn't really like his company. So, I thought I'd stick with Jitterbug because that's the one I always planned to go to. It's great. Sometimes, when I'm at a bus stop, I can call and punch in the code to find out when it's coming. And if I'm at the grocery store, I can call and make sure I'm getting the right thing. I called the team at Jitterbug because it was phasing out and was told to turn it on and off. Sometimes, it needs a little reboot. I'm new to computers so I have to learn all these.

My family is always worried about me, going out alone and I've had a few episodes that I fell and couldn't get up. I had Life Alert before but then I moved with two of my sisters so I really didn't need that because they're always around. With Jitterbug I'm a little more confident because the other one was three different things and I always had to watch out which thing I was going to take and change while Jitterbug is just one thing and I can carry it anywhere. I just grab it and go.

We went to Sears and purchased Jitterbug. We had a cellphone that I had when I worked. I'm retired and we really didn't need to spend money on thousands of minutes that I never used anymore. So, this was an inexpensive alternative to have a phone which we use when we go places. We have a regular land phone so it's not something that I use every day. But it's convenient and certainly, the cost is much better than what I was paying before with AT&T.

My wife is visually impaired and we wanted a simpler phone than the smart phone that Sprint provided so we decided to try the Jitterbug based upon our experience with the emergency call pendant that she has. Unfortunately this phone is not what it is advertised to be. There are three major issues we've found with the phone, and we've had three of them each trying to find one that worked as advertised:

Because of GreatCall, my son got me a Jitterbug after I had a stroke in June. I used to have a cell phone with AT&T but I like the Jitterbug better because it’s easier for me to use. I used to have a medical alert device where I can punch a button then get help. But when I punched the button, it didn’t work so my son turned around and called me on my phone. They couldn’t open the button and couldn’t hear me 14 feet away from the main station. So I sent that back and wrote a nice little note to them including that they're a false security. Also, I didn’t need it and they're done to me. So I keep my Jitterbug with me all the time now, but I haven’t had to call them for an emergency so far.

Purchased the new flip phone approximately 6 months ago. Have not been happy with it at all. Called customer service twice for various problems. If I open the phone to use it, screen stays dark for sometimes up to 30 seconds. Recharging can be an adventure if phone is not positioned just so it will not recharge. I feel this phone was put on the market before it was properly vetted.

I had a different phone provider before. Jitterbug is simpler which is what I wanted and they have an excellent staff. I've been with Jitterbug for over a year now and I have recommended them to people.

I'm a lady of 81 years old. I wanted something a little simpler because I'm not a phone person, and the iPhone was a bit too much for me, I can do all that I want to do on my iPad. Some of my friends who have iPhones don't like all that extra stuff either. They're my age and want a phone for emergencies mostly, if we're away by ourselves. I had a friend, when I lived in Houston, who had a Jitterbug, and I liked their phone. Everything has been fine. Sometimes I get strange calls, but my kids keep telling me that that's just what happens with these kind of phones.

I had a Samsung from AT&T and I wanted to change. Now, I have a Jitterbug and I like it better. I called the Jitterbug team right after I got my phone and it was very helpful. The phone is easy to use and it's doing what I wanted it to do. I'm always learning new features. In terms of the size, there are limitations with the Jitterbug. If they could do one that would be flat and bend so I could put it in my pocket and not worry about it, I might get one that had more features. But for what I wanted, it's doing very well.

I had a regular flip phone and I liked it because it had a calendar where I can put in my appointment dates for doctors, etc. It's something that I can't do on my Jitterbug but I’m still satisfied with it. The overall phone works fine and I like the built-in magnifying glass that it has. And though I haven’t had to use it for any emergency reasons so far, I like the idea of it. I am just wondering why every time I try to text somebody, it says text service is not available.

I had my very first AT&T phone about 17 years ago, and that was when I first learned how to use the cellphone. I liked it and never wanted it to wear out. Then, when it finally died, I got the flip phone, but that was horrible. I could not stand it and I couldn't even use it. It didn't work and it just sat in the drawer. The Jitterbug phone is easier for me to use and I like it. Their Jitterbug team were good. When I flipped the phone open and nothing would happen, I thought the phone was broken or the battery was gone. But the rep explained to me that I have to hold the on/off button down for five seconds, and now I don't have any problem with my phone. I really need it for emergencies because I don't have anybody to call. I got it when we had a family crisis with one of our relatives dying. I had to call long distance all these other relatives and it was good for that.

I had a cellphone from AT&T, but Jitterbug gives me what I needed - large numbers, simple access to making and receiving phone calls. That's all I needed. I don’t want the toys and whistles. Plus, working with their staff was fine.

I have Verizon and it's way better than my Jitterbug. Jitterbug's terrible and it doesn't work right. I'd be embarrassed if I made a call using it. Also, their deal said it's $19.95 but they're charging me way over that - $50 or $40. I'm very disappointed.

My husband's phone was hooked up to my account on Sprint, but when he lost the phone, they couldn’t give him a simple one. So we got him one from Jitterbug instead. I also intend to get one myself when my contract with Sprint is over in August. The Jitterbug team helped me set the phone up for my husband. It’s very easy to use and I like the fact that I was able to program all the numbers that he needs so that he can click down and find the one he wants, hit "yes" and it dials out quickly.

I had an AT&T GoPhone before Jitterbug and I like the Jitterbug with GreatCall better. I've had it for less than a year and it's much easier. The thing works so well I didn’t need any help anywhere. Everything seems to be just the way I like it.

We purchased a Jitterbug from them. They advertised it would work in our zip code. It would not. We could barely get 1 bar. Also found out after we purchased the phone that it has no voicemail. You have to purchase voicemail separately. What?? Anyway we promptly packaged the phone up and sent it back. I called and cancelled my service and told them they would be receiving the phone. They rec'd it on 10/19. They just informed me they are "reviewing" further the decision to refund us because the phone was scratched. We didn't even take it outside of the house. Then they charged my bank account the monthly charge - after I had already cancelled my service.

I have had a Jitterbug phone for many years that I keep in a car as a backup, have almost never used. Relatives were using the car last December (2016) and tried to use the phone, with no luck. I did not have time to follow-up until now. It turns on, seems like it should work but calls don't go through. Message said to contact customer service. I did and after a good half hour talking to them, they gave up and said it must be a bad phone, although that was certainly not clear. They did not offer to replace it or give me credit for at least 10 months when I clearly did not have service. I cancelled effective immediately but have a credit on my account. They said it would take 2 months (!!!) to receive the refund. Worst service I have encountered in a very long time. I would stay away from this company.

I like my Jitterbug Flip. It’s just the service that I needed. I had another phone but I didn’t really like it. I wanted just a basic phone. We don’t need all the other stuff that goes with the other phones and the prices seem to escalate. Jitterbug stays pretty much where I need it. I don’t get on my phone unless I have to, and I use it for convenience on when I travel or wherever I go. One time, I dropped one of my Jitterbugs in the water and their rep said I was allowed another phone and when I got the other phone, I had no problem with them. I was really satisfied with their service. It does me very well. As long as it stays the way it is, I’m perfectly contented with it. I also recommended it to several friends and they’ve looked into it.

I used to be with AT&T then switched to Jitterbug and I ordered a new one for my husband. I like their idea of the senior services and ease of service. Their reps were all very helpful and friendly. One bug that I’d like to put into somebody’s ear is to help us know when or what time a voicemail came in because it doesn’t tell us.

I bought a Jitterbug flip phone from GreatCall because I did not like my smart phone, which was too difficult to see and text on due to its small numbers. The phone cost about $129, which was far too high for such a terrible product and the accompanying awful customer service. First, you have to pay extra for voice mail, which is included with virtually every other phone, but you're not told that until you have the phone. It doesn't really matter, though, because even after you pay for voice mail, the phone doesn't notify you that you have a message. I finally called the phone from another one, left a message and then SIX (!) voice mails popped up, one of which was for work (I'm a writer) that would have paid several hundred dollars but that was no longer available, thanks to the long lag time.

I'm incapacitated a little bit so I'm having trouble with any phones but I'm well satisfied with Jitterbug Flip, other than the cost. I don't like the way the volume control is set up on it though. Every time I pick up, I turn the volume down so I can't hear it. But based on my overall experience I'd recommend it.

I live by myself right now. My wife passed away a year ago. I was told that I should get something where I could just press the button and my neighbor would be notified, and I got a Jitterbug Flip phone. Prior to getting it, I had a different cellphone that I canceled since I was going through so much difficulties at that time and didn't want a cellphone anymore. With Jitterbug, however, all my experiences have been good. When I call the reps, I always have good results. Once, I accidentally pressed the button on my phone, and the Jitterbug team notified my neighbor, although I didn't need to be notifying anybody at that time. I knew then that if something would happen, all I have to do is hit that red button on the phone. I would recommend Jitterbug Flip.

My husband has no way of getting hold of me, and I had no way of getting a hold of him, and I didn't want that to continue. We want to be able to talk back and forth so I got myself a Jitterbug. It's my first cell phone provider that I use and I'm still slowly learning how to use a cellphone. I don't use it much but I rely upon it when I do. I like that there is no static feedback or such because I wouldn't know exactly what to do. All in all, I'd recommend it to others.

Jitterbug offers a plan with 200 minutes of call available for $14.99 and that's all I've wanted. I had no problem with the representative whom I dealt with when I was buying the phone. I don't use it very often. I had another cellphone but it wasn't a very good one so I would just buy cards for it and use it in the summertime.

My husband was in the rest home down at Rock Springs. My son, Wayne, heard about the Jitterbug and he wanted to get it for his dad so he could call home. His dad passed away April the 1st but we kept the Jitterbug, in case the electric went off so I could call 911 if somebody tried to break in, 'cause I'm here all by myself. I got fewer worries since having it and if I need it in case of emergency, I've got it. However, I don't know how to work it and somebody needs to show me how to operate it.

I had a different cellphone from a different provider and it was pretty easy to use but it didn’t have a camera on it. My sister has a Jitterbug and had good success with it so I thought of trying one. Their reps were helpful when I applied for it. Though I only use it on occasion, I’m learning more about it. I like the big letters on it, that I don’t have to charge it as often, and that I could hear real well on it.

My daughter signed me for Jitterbug and it was basically for emergency purposes only. I kept the cell phone after my husband passed away. I needed to have one that everybody could get a hold of me with. There have never been any dropped calls. I'm mostly at home and gets a clear signal here. Everything’s been fine.

My brother-in-law passed away. I went ahead and bought his Jitterbug, then transferred everything over to my name. Compared to my old TracFone, I don't have to worry about adding minutes as I know how many minutes I got per month. Their team is great and I have no problems.

If ever I want to talk to somebody, my Jitterbug is the phone that I use, but I don't talk on the phone a lot. It was fine with the Jitterbug team. However, when I go online and bring up my account, a message up on the left-hand corner says "Hi,", but my last name is misspelled. At first, I thought I would just leave it but it bugs me when I see my name misspelled. So I called and told them. The rep checked and my name is correct on the account, and it's just on the printed page that it is not spelled correctly. They were very helpful and said they'd take care of it. But it's never been taken care of, so it's something I put up with. Nevertheless, I like my Jitterbug phone. I like the size and the price. Overall, it was very satisfying with Jitterbug.

Although I never wanted a cellphone, I have a 92 year old mom with Alzheimer's in a care facility, and I needed to have a way I could keep in contact with my mom and her caregivers if I was out of the house. So the Jitterbug Flip is my emergency phone, and that was basically why I bought it. Prior to my Jitterbug, I didn't have a cellphone that I used long-term. If I went on a trip, I might buy one of those little, one-use cellphones where you just buy some minutes. But I found the screens hard to see and the buttons hard to use, and I do not do well with the touch screens. On the other hand, the Jitterbug Flip looked like the kind of phone I would be able to use. I really like it. It just folds up. I keep it in my purse.

So far, I've had a fantastic experience with the Jitterbug phone, although I've had a couple of dropped calls with it. But when the time comes, I'm going to try to get another flip phone when it comes out.

My mom is 92 and has a Jitterbug. When my phone went wacko, I got one just like hers because it's simple. I don't make a lot of phone calls so I just wanted something that I always have to go down and get renewed. You automatically renew it unlike others where I never got a notification that my time was up and the service provider just changed my number and gave it away to somebody. Jitterbug is a good service and fits my need. Customer service answers the questions and quick-fixes.

We’re out in the country and our area has very poor reception for any phone, but I have an antenna on my roof and that’s what really helped me tremendously. Jitterbug is much clearer and better compared to my previous provider. I have been very happy with it since I got it because we are not too much of traveling people. But here in the house, I can use it beautifully. Since I do a lot of my calling from the house and we don’t have long distance on our regular phone, this covers all that area. I keep it with me more than I did the other phone because I have it down on a lower ring and so I can hear it more. They have excellent people and they really helped me. Whenever I called, they’re right there for us. We've had excellent service and so far, I loved everything about Jitterbug. I've also recommended it to several people.

Jitterbug sounded like something that would be good for my elderly mother to use. It had more options. She can hear it better, see it better, and it has the alert on there if she needs help. It's a good phone and we like it. She carries it, and she's doing wonderful. The Jitterbug team is very helpful and easy to understand too. I have recommended it.

I’m glad Jitterbug exists. I have two daughters who control my life now that I'm a widower. They have educated me in how to use a cellphone and that’s what I use. I have a land phone but I don’t use it. Jitterbug is a convenience to me. I try to get everybody who has any dealings with me in the phonebook. However, I don’t know how to enter my friends' numbers into it so during our weekly luncheon at the local Rotary Club, I give them the number and they go ahead and put it in for me. They get pleasure out of doing those little things, which pleases me a lot.

Jitterbug is a very well-known company. I used to be a customer a few years ago in New Jersey. Although the cost was a little more expensive than another carrier, my Jitterbug experience was pretty good at that time in New Jersey. They took care of my phone calls; I always liked the phone, and the service, but then, when we came to Florida, somehow I canceled subscribing to the company when I left New Jersey and got a service from another company here in Florida. I called, ordered another phone from Jitterbug and gave it to my wife because she didn't have a phone here in Florida. Then, I activated the phone. I said, "Look, you take care of this." But she put it in a drawer somewhere, and never turned it on. She don't like a cell phone and forgot about it. For over three months, I didn’t like paying the bills because it has been taken out of my bank credit card account.

I like the Jitterbug Flip. I wish they can get country music, which I like, on the phone as I'm a country girl but having the phone is still worth it. It serves the purpose for what I need it for. I'm 80 years old and had a hard time with the phone, which had new stuff, to begin with. I just need it for texting and talking on the phone with my kids and grandchildren. It took me a while to get used to it but I enjoy it now. I have recommended it to a couple of people. It's been a great experience with Jitterbug!

Jitterbug was actually more expensive compared to the other providers. But I got it because of the other features that Jitterbug had. My experience with their team have been very good. They've been friendly and answered all my questions. I recommend Jitterbug.

I was interested in a long time in the Jitterbug phone and thought about it, and then decided one day that it was time to get it. I love it. Before using Jitterbug, I just had a regular cell phone from AT&T, which was small and didn’t do very much. I never figured it out nor learned how to use it. Compared to that phone, my Jitterbug is much better. I can call from anywhere and see what I'm saying, and they give me all the little buttons that come up. It's so simple. It's wonderful. I've been telling everybody in my age group about it. I highly recommend it. However, I don't text on my Jitterbug because, with my sight and fingers, I'd never hit the right keys. Since my sight is not too great, my daughter helps me put in the phone numbers. But I can see everything that comes up on the Jitterbug.

We kept seeing the Jitterbug advertised a lot of times and I read about the red emergency button so I just decided it was a good thing for him to have one with him most of the time so we went down and I bought the phone for him for Christmas. My husband is enjoying the phone so much and it’s easy for him to operate. He goes off and makes phone calls all the time. He’s never been able to figure out little, more advanced phones but he was able to with the Jitterbug and he can take pictures and has got the security of the red button, too.

It was a great idea that I got a Jitterbug phone. It is a minute-by-minute thing, and I like the connection. Everything is fine. In fact, I may get a second phone, too. With my Jitterbug, I am more independent and have fewer worries. The people at Jitterbug send me a bill every month to let me know that they got their money. I like that, too. My experience has been excellent.

Jitterbug phone is cool, but I don't use that much. I only have it for extreme emergencies. Talking on it five times a month is already a lot. The phone was actually my mom's and when she passed away, I kept it and had it switched to my name. I don't have problems with it, and I'd highly recommend this phone.

My brother has a Jitterbug Flip which he told me about and I decided it was better than the phone I had then, so I switched. It's very easy to read and simple to operate with big letters. I only take it with me in case of an emergency when I'm out. But it's very convenient to have and I like that I can pick it up and punch in my family's names. I have my family's numbers programmed in the phone and sometimes call them. The Jitterbug Flip is very helpful, especially for older people.

I first heard about Jitterbug from AARP. I had another phone in which I was not happy with the service at all. They kept cutting me off and then I'd have to start all over. I thought that's enough of that so I got Jitterbug. It's better and I like it. The numbers are bigger and very visual so I can see what's going on. I don't like carrying anything that's giving me messages all the time and bugging me while I'm doing other things.

I had seen Jitterbug and liked it really well, and knew people that had it. This phone is way better than the flip phone that I had because I don't ever have to do anything with it. I would highly recommend Jitterbug.

I had a different phone before and I’m much happier with the Jitterbug phone. It's very convenient and easy to take around any place I go, and I appreciate that. It makes things easier for me. I haven’t had to call their team very often, but when I have they have been very helpful. I also appreciate that the fees have remained the same and that everything has worked well, which I’m very happy with.

My dad is 90 and we thought a Jitterbug phone would be good for him with the 5 star. Well he has now been all week without a phone. His phone was defective from the day we received it. After lots of time on the phone with them they decided to replace the phone. That meant to get the phone replaced they activated a new phone and turned his phone off. Well it's been 5 days and he still has no phone. Just no customer service. So very dissatisfied.

The Jitterbug phone seems like it would fit our needs. It's my husband's phone and it's easy to use. He actually uses it and that is a good thing. It gives us more independence. Moreover, the team at Jitterbug is very kind, informative and knowledgeable. It's been a wonderful experience.

I wanted to have the 5Star service. Several months before that, I had a heart attack and had one stent put in so I thought it would be good to have that service wherever I go. Before I got Jitterbug, I had a monthly paid cellphone that I’d gotten at Walmart. I can hear my Jitterbug phone a lot better and everything is a lot clearer. I like to hunt and fish and play golf, and it's one of the reasons I wanted to have the extra service. That way, I’ll have the device wherever I am. It gives more peace to my wife when I'm out at different places. Any time I've had any conversation with their team setting up anything, they’ve been very helpful. I'm very satisfied with it and I've even told some of my friends about it.

I'm beginning to question the legitimacy of this company. So far we probably would have had better luck buying a burner phone from a guy in a trench coat named Vinny. Ordered a Jitterbug Flip online for my mother. The package arrived with zero account information included, just a phone in the store packaging. On the package it clearly says "if you ordered from GreatCall online the phone is already activated". Turn the phone on and we get an error 03 and a phone number to call. The service rep tells me that's the code meaning that the signal strength is too weak to activate the phone. When I tell him the phone should already be activated he informs me that the phone isn't really activated until you connect (which really means the box is wrong).

I use my Jitterbug as an emergency phone only. I have to go outside the house to use it. If I go someplace, I charge it up and take it if I have to call somebody. My daughter bought it for me. I wouldn’t have bought it. I don't like it and it’s been difficult for me to work with it.

My daughter bought a Jitterbug for me. She wanted me to have a phone when I’m not with her in case I had to go to the doctor. She seems satisfied and once I get the hang of it, I’ll be satisfied too. I have tried to push the different things and see if I could follow directions but it’s hard for me because I’m 80 years old and I'm recovering from a stroke. I made a mistake once and pushed the red button. My daughter told me not to do it unless I was in trouble. I have been having a hard time for the past few years - before the stroke, I was recuperating from sepsis. Since having my Jitterbug, I now have fewer worries and my daughter says this will make things easier for me.

The Jitterbug is smaller than what I had before and that's what I like about it. It fits in my pocket better. My son set it up for me and got along all right. It was mostly for my protection, and I carry it because my son doesn't want me out on the road by myself without something that I can call them on if I have to. I feel as though I can get help in a hurry if I have to. I like that the phone warns me when the battery's gone down.

My previous phone was too small and since my eyes were failing, I thought the Jitterbug Flip would be something I would be interested in. With the Jitterbug, I get very good reception, and since getting it, I have less worries. As I'm not seeing too well, I carry the phone with me when I go outside to look at my flowers. I live in the country and know that no matter where I go, the cell phone works. I'm very satisfied with my Jitterbug. I can see it very well with the letters lit up, it's easy to use and does everything I need for it to do. And so, I've recommended the Jitterbug Flip to my friends.

I’m not really enthusiastic about cell phones but my daughter got me a Jitterbug. Its numbers are bigger and easier for my fingers. But I need it to be a little louder because I don’t always hear it. Also, I wished it was like the ones that’s out now with that red button.

All I wanted was a telephone to talk on and I didn't want one that takes pictures or gives me information. I had a telephone that I've had for several years and it died. It was so old that they didn't make a battery for it anymore. My daughter did a research and found that the Jitterbug phone was as close as she could get to my old phone. It was as simple as I wanted it to be. So she bought it and gave it to me. I'm satisfied with it but I don't use it very much and it's an emergency object for me. If I need to talk when I'm away from the house, I have a phone. My only comment about it is that it seems its battery runs down very quickly.

My Jitterbug phone is the only cellphone that I have. I got it because people were saying that I need one in case of an emergency when I'm out. The first two people I talked to from the team were very nice, though the third one wasn't into helping that day. One big perk of the phone is that the volume can be adjusted, especially when I had to use it outside with a whole lot of traffic. I was able to hear what the other person is saying and they were able to hear me without us screaming. However, I don't have access to the internet with it. I'm gonna have to change because I don't have a computer at home and I won't be getting a laptop to cut costs, so it would work better if I can put everything with it.

My son, his wife, and I were all living together for a while when my husband died and they would not let me come home until I had a monitor because I'm alone. They were very enthused about GreatCall so it got to the point that they told me I need a new cellphone. My daughter-in-law did research and Jitterbug is the best. We liked the monitor in the cellphone and it's good wherever I go. There's no way they would buy me a medical alert monitor that's only good for in the house because I can still drive and I go out. I had a call with their team and that time my son was around and he got me on the line and we chatted a little bit. I don't remember what he said but he was satisfied when he talked to them.

I needed a flip phone for my husband that was easy to use and Jitterbug was his kind of phone. He had T-Mobile before and he was not happy. He doesn’t text or do email. He's not into tech stuff so Jitterbug really worked for him. It’s very simple. The numbers are big and the display says “You want to make a call?” or “You want to listen?” Their customer service was really good, too.

The numbers are big on the Jitterbug Flip phone so I decided to get one. It’s a great phone. It’s nice knowing that if I break down, I have it.

I love it, it is better & cheaper than others, + it has an EB [EMERGENCY BUTTON] with I hit 2 times accidentally when trying to find out how to charge it. I was told it is ok to keep the other phone too [they offered me to get another one if I paid for it, that if this breaks or gets stolen]. So now I have 2, my father told me [had 2 too] that if I am not sure what to do [emergency or not] that to use the 5 star to ask, also makes it easy to read & when on the charger it looks like a clock.

I spend ages trying to learn a regular cellphone. I had to do certain things and I couldn’t find messages. It was a mess. Then I read about the Jitterbug and it was for people like me. So that’s why I wanted to try it. My daughter bought it for me and I like it. It is the only cellphone that I'm able to use.

I got tired of TracFone and I knew I wasn’t gonna go with AT&T or any of the other ones because I don’t like them. I wanted another phone and got Jitterbug. It's been better by far. I have to turn the TracFone a certain way and I spent more time fixing mistakes than I did actually writing anything that I type on that little dinky typeset they had on it. So I said that I’ll just go back to a regular touch-tone phone and be done with it. I know that I can text with the Jitterbug phone but I don’t do text. I’m 76 years old, I know I have the phone, and I’m not gonna worry about anything.

I used to have an iPhone and I got tired of it. I also had a medical alarm with Bay Alarm and I got tired of that too because it would only work in the house. If I was outside, it wouldn't connect because the receiver is inside. I also cancelled my OnStar because I don't really need it. At first I bought a Splash and I thought as long as I got to carry it around with me, I may as well have the flip phone and do with it too. I wanted to do it all in one so I wouldn't have to carry two different things around so I saved. Since I'm old school, a flip phone works fine for me so I got a Jitterbug Flip. All I want to use it for is with the 5Star button if I need it, and for calls so I don't charge it every day. I called them and was thinking of going back to Splash, but they said, “Well, you got to get a new one now because you got to have that re-done.” So I thought I'll just stick with the little flip phone I got. It works like it's supposed to and I'm happy.

I first had the 5 Star alarm thing, then I heard that I could get the Jitterbug. I like the idea of the big letters and that it's simple to use because I'm almost 80 years old. I had a smartphone. I gave it away. I couldn't put up with all the nonsense you had to go through with those things. I like Jitterbug because it's easy to use. I had a little bit of a problem with trying to get the loudspeaker to work. Somebody explained to me how to do that. I just haven't had the telephone call that I could use the system on.

I like the Jitterbug a lot better than my old phone. I carry it with me all the time and it has better coverage in out-of-the-way places like Winnemucca, Nevada. It’s also simple and very easy to use. I like the way the voice prompts and tells me what to do, as well as 5Star part of it. I’ve called 911 a couple of times and 20 minutes later, they called me and asked me if I was safe. That was cool. Jitterbug is super good and I have absolutely no complaints. I highly recommend it.

I had a phone but always had a lot of problems with it and was costing me a lot of money. When I saw the Jitterbug advertisement, I investigated on it and I'm very happy with it. My Jitterbug phone is with me when I go in the car. There's never been an issue with the phone. It's a great phone for senior citizens because it's easy to use and it's not complicated. The numbers are really big and it's perfect. I really like it.

My son told me about Jitterbug. I’m a World War II Veteran and when I first noticed it advertised in the Veteran magazine VFW, I told my son that I want to get that service. They happen to have it on sale in Detroit, but when we went to get it, they said that they didn’t have it so I finally had to get a 313 number and that’s in Oakland County. But now, I enjoy using the Jitterbug phone. It’s been working nice and good. I very seldom have any worry about something and with Jitterbug, I'm able to talk to the people that I want to talk to.

The company will charge you for the phone service even before you activate the phone. The rep on call gave the excuse of not being able to make money and actually accusing me of cheating the company. How can I be cheating the company for being charged for the phone service even before the phone has been activated?! Two stars for the phone and one star for the lack of customer service. This company sure knows how to keep their customers.

I love Jitterbug. I wouldn't get rid of it. It's what I need, and it's perfect. My old Verizon phone sleeps and blacks off when I don't have it in use. Then when I put it in my pocket, I hit something, and the stupid thing came on. One time I got so angry with I threw it across the floor. It was disgusting. I put my hand on to turn it on and all of a sudden my other hand would hit something and the damn thing would be rolled off. It was a mess. I wanted the Jitterbug because my son-in-law has one and the top flips over. It's the best one. I enjoy it immensely, and I'm glad they warn me ahead of time if I only have a certain amount of minutes left, as none of the other providers had ever done.

My daughter told me about Jitterbug and I've read their advertisements too. I thought they have a good price. They are less costly than my previous provider and I just need the phone once in awhile. If I needed to call somebody, I'd just get on there and dial it. I don't have any complaints.

We liked what Jitterbug had to offer. The large keys, the volume, and the ease of use. I’ve used other cellphones and this is probably the best so far. I've been more independent since using Jitterbug. I also had a good experience with their reps. They’re very friendly and I haven't had any problem at all.

My children talked about Jitterbug and its little button for emergency that I can push it when I need help. However, since I'm old and blind, it's impossible for me to plug in that little thing to charge the phone. I have to do it when my son comes by. But I've got two other people who have the other type and one of them is thinking seriously about switching to Jitterbug because she's like me. I told her if I don't use it a lot, it won't cost me a lot.

I love the Jitterbug. I carry it in my pocket so when people call me I got it handy right there and can snap it open and know who’s talking to me. It's very good. One time, I couldn't find my phone so we called Jitterbug and they had a magic eye up in the sky. They first said to go down the end of the street and to the right of that to see if my phone's there. It wasn't. A few minutes later I got another call from them who said they had it narrowed down, that we shouldn't go down to the end of the street. We looked very intently there but still couldn’t find it.

Everyone at Jitterbug has been very helpful, particularly with the start up. I used Sprint before and with them it's hard to get someone. You could wait an hour to get your turn. Whereas with Jitterbug, people call to check to see how things are. Moreover, Sprint's cost can be back and forth unlike Jitterbug which is priced right. I use Jitterbug as a safety measure with me when I leave home and I also use it a lot in the car. Usually if I call, I stop somewhere and make my call. I’ve been happy with Jitterbug and I've recommended it. A friend of mine and her husband both have it, too.

I wanted a simple cell phone with buttons that said what they were supposed to be doing and would let me call when I want to. I was with T-Mobile and the problem was I grew up in rural Southern Ohio where there is a lack of service. I wanted to get something that I could use when I went there to visit family. I like the fact that when I need it, Jitterbug is there for me even though I rarely use it. Once school starts, I might use it at school to call a friend of mine once a week. And I can use it at home or when I'm out and about. They also don't keep trying to talk me into getting more than what I want. I would recommend the company. I’m very happy with their service.

My daughter got the Jitterbug for my wife. It’s pretty expensive.

I bought Jitterbug just for emergencies. My sister told me one day, “We should have some kind of emergency system in case something happens and we’re alone,” and I thought that it was a good idea to have a phone and emergency service all in one. It’s a great phone and better than just having a regular one. It’s clear and the buttons are big and distinctive. Also, I don’t have any problems hearing on the phone. Their service is great, too!

I was with US Cellular for about 18 years and I wasn’t really happy with the minutes and the price. I’m on a fixed income and I lost my husband. I needed to change. Jitterbug is cheaper and I have more minutes for the price. Another thing is I like the call. Where I live, I could not get out with the US Cellular phone. I didn't have connection all the time. With Jitterbug, I have called my brother-in-law who lives in Arizona. I was in the house and I had no problems. The first time I called their staff, they were very nice and I was well pleased. I really like Jitterbug and I depend on it. It suits me and I'm enjoying it.

I was losing my company phone and I really couldn’t afford a big cellphone bill because I’m retired. So, I went with the lower plan with just 30 minutes a month. I didn’t use all the minutes except for this month because my sister’s been seriously ill so there's a lot of phone calls. My mom’s 85 and in a nursing home, and my sister’s in a nursing home right now too because she’s having to undergo therapy. I found her in a severe diabetic coma about three weeks ago. She’s always lived with my mom and she moved to this place in December, and she was doing so well. I call her from work using my Jitterbug phone. I don’t mind paying the extra because it’s only used when I’m out of my house and the signal won’t pick up here. But it’s with me when I'm at work and driving to and forth visiting somebody, and it works fine for me.

My husband had gotten a Jitterbug so if something happens, he can press a button and people would come and help him. Now, I also have it for emergencies and it works when I need it.

My son got me a Jitterbug phone on his plan. I’ll be 84 years old, so I just wanted a plain cellphone and Jitterbug seemed to be what he thought was the best so he got me one. I also have Star5 so I’m very satisfied with it. I’m glad I got this phone.

A friend of mine has a Jitterbug and she was getting service everywhere she went. I had trouble with my TracFone in different areas as well as a friend of mine who has Verizon and would occasionally hit some dead spots. So I got a Jitterbug and I have not found any dead spots yet with it. It's a basic telephone - all I wanted was a basic phone and that's what I got.

I had a different cellphone provider before, but wanted the Jitterbug because it has larger numbers and is easier for my husband to use it. Instead of the help button, I'll be using my Jitterbug phone for emergencies. The only real contact I had with their team in the past was when I would hit the emergency button by mistake, and then apologize to them for hitting it. But they were always very kind and understanding and nobody shouted at me because I did it wrong. They were very professional and that's the only reason I'm keeping it now.

I bought the Jitterbug phone for my elderly mother. It’s simple to use and easy to understand. My mother is happier because she can contact me whenever she wants. Once or twice that I've had to deal with Jitterbug's team and it was a great experience.

Jitterbug is excellent for my needs that I use it for, so I love it for that. When I leave the house, I like to take it with me just in case of emergencies. I have a private number set aside for different people to call.

I wanted a simple phone system that does minimum charge and for emergency situations, also one I didn't have to use on a daily basis and Jitterbug did the deal. I like it better than my previous provider because it's less hassle. I get billed every month and don't have to buy additional time like the other service. I haven't been any place where I didn't have service, and for the price I pay, that's great because we live in the mountains and there's a lot of places where we can't get service. Also, I don't wear my glasses with this one like I did with the other phones I had, because I can see everything on it. I impress people with my Jitterbug when I show it to them with all the features and they like it.

My husband saw an advertisement on Jitterbug and he decided that was what I needed. So far, it’s been an easy phone to learn and I really enjoy it so much. I love it. I would definitely recommend it.

I was retired, getting older, and should have a cellphone in case of an emergency. I'm a little hard at hearing, and compared to my previous phone, the hearing part improved with Jitterbug. Most of my interaction with the Jitterbug team was when I first got the phone, and it has been fine. I've never had any problems. However, I do have one comment. I'm supposed to get an update on how much time I have left with the phone's power, but I can't get that update. Other than that, Jitterbug is great overall, and I feel better having it with me all the time.

My experience with Jitterbug has been satisfactory. Since using it, I feel more independent. Their team has been very helpful.

I had another cellphone that I couldn't use. I couldn't make a call because I use my little finger and it was terrible. When I heard that Jitterbug has the big numbers and letters, I thought that was great. I tried it and it's what I needed. I love the fact that it transfers all my calls from my home phone to my cellphone. I also have the MedicAlert and I've added minutes. I am perfectly satisfied and I love it!

The Jitterbug phones are nice because they have big numbers which we can read and our fingers can work with. We really like the phone itself though we only have it with us if we were out shopping and needed to call someone. We also have a daughter with cerebral palsy, so when she goes anywhere, we make sure she has it so that she can call home. However, the problem is we’re paying $18 a month though we don't use it. We've only made five or six phone calls on it since we’ve had it now for a couple of months. I’ve also had a couple of text messages on the Jitterbug, but we don’t text, so that was a mistake someone made. I'm not gonna argue over a couple of cents, but with my previous phone, we only paid for what we used, which is the same with the others that we see on TV now. I wished they had a program like that instead of paying a monthly fee. Since we’re both retired, it’s a money situation.

My mother is over 80 years old and is blind. She has trouble with complicated technology such as cell phones requiring that she navigate several menus; she also can neither see nor use the buttons on most cell phones. After considerable research, I bought her a Jitterbug cell phone and added the 5-Star service; this is a private service that responds to an emergency when someone presses the dedicated red button on the phone. This phone has been a disaster from the beginning.