AMERICAR Reviews

Convinced, I agreed to the purchase, and they shipped the car to me. That’s when the problems began. Right away, I noticed issues with the car. Over time, more and more problems came to light: The headlight was out, the stereo didn’t work, the backup camera was nonfunctional, and neither the hood nor the trunk would stay open. The glove compartment door stuck, the right tire sensor was faulty, there was no heat on the passenger side (or the heated seat), and the driver’s side door seal had been tampered with—possibly from a break-in attempt. The key fob was held together with tape, and there was no spare provided. The problems didn’t stop there. The trim over the right front tire was loose and flapped in the wind until I removed it.

The most shocking discovery came when I cleaned the back seat and noticed that the back of the driver’s seat had fallen off. Upon closer inspection, I realized the clips that should have held the back of the seat in place were broken, and someone had *glued* it back on in an obvious attempt to conceal the defect. I reported every issue to Julie and John, who initially promised to help me locate the parts to fix the problems. However, after over a month of waiting and getting nowhere, they completely ghosted me. At this point, it’s clear that this is just who they are—dishonest and unwilling to stand by their sales.

Looking back, I truly regret this transaction. Like many others who have shared their experiences here, I was misled, sold a lemon, and left to deal with the fallout on my own. I will be reporting this incident to the Better Business Bureau in the hopes of holding them accountable and preventing others from falling victim to their deceptive practices. If you’re considering buying from this dealership, I strongly urge you to reconsider. I wish I had seen reviews like mine before making this mistake.