Chevrolet Reviews

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About Chevrolet

Chevrolet is an American car manufacturer that makes cars, trucks, SUVs and vans. Read reviews for their models:

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Chevrolet Reviews

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    Page 1 Reviews 0 - 10
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    Customer ServiceStaffBillingRates

    Reviewed Feb. 8, 2026

    My truck has been at a dealership since October 24th and still isn't fixed Feb 7th with a locked up engine that is under warranty. The latest holdup is Chevrolet only shipped 25 of 36 head bolts!! Chevrolet customer service is a professional string you along and provide no help! Chevrolet has zero interest in helping or doing anything to rectify the issue. I've made payments on time and lost money because of not having my truck and Chevrolet doesn't care but would definitely care if they weren't paid on time! This is my 8th and final new GM purchase!

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    Reviewed Jan. 23, 2026

    Chevy doesn't care about their customers. My engine blew from a known defect. They've actually had a class action suit against them for exactly what happened to me. When I asked for goodwill assistance they said no because car is a 2014. If you look online there are attorneys you can actually call to handle problems. With Chevy they can care less about safety or standing by their product. Deserve 0 stars. Disgusting company.

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      MaintenanceStaffHonesty & Transparency

      Reviewed Jan. 23, 2026

      I purchased a brand new Corvette C8 in 2023. It has had 3 transmissions and a rear axle replacement. They refused making everything right and wanted me to trade my broken car in on a new one without paying the remaining balance of the car in on a trade. I had wanted a Corvette as a dream car since I was a kid. The way they lie to your face is what amazed me. Let's me know what kind of company they are.

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      Price

      Reviewed Jan. 16, 2026

      Do NOT buy a Chevy. I had a 2013 Chevrolet Cruze (bought it new back in the day), and this week the engine went on it. The value of the used engine was worth more than the car itself - so off to the scrapyard it went. It had 88km on it - that's it... Yeah, it was 13 years old, but 88km is ridiculously shitty. Needless to say, contacting Chevy was useless (got back something that looks like it was written by AI). I'll never touch a Chevy again.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Jan. 16, 2026

      DO NOT BUY! If you do, please keep in mind you won't get support neither from the manufacturer nor the dealership. I have a Chevrolet Trax (2025!), and to schedule a mileage check was an ordeal to get a call from the Service Department so bad I decided to go to an independent mechanic to have service-at my expense. Then I have a minor emergency; my instrument panel went black. Like shutdown. I called my dealership-recorded message to live phone # and wait for a call (and emergency). I used the Customer Service phone I found online, called a "Customer Service" Rep, "Mauricio",) I felt it was a fake name), told me that the only thing he can is to schedule a service in my nearest dealership (I dealt with them: a "Schedule appointment means for them that somebody will call at THAT time to schedule an actual service).

      That's the only thing the "Customer Service Rep" can do. No sense of urgency, not even some politeness ,or apologize for such a bad solution-I will have to left my car and commute for several days; they aren't even sorry. Demanded a Supervisor. "Mauricio" told me the Supervisor can't do a thing. Not even in a emergency not caused by me, but for a manufacturer's lack of efficiency. I doubt that a Supervisor can't help me with at least a courtesy call, or calling the dealership to hurry them to help me with my situation. So, please remember that Chevrolet won't help you with nothing, they will blame the dealership and not even being attentive with your problems. DO NOT BUY CHEVROLET.

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      CoverageMaintenance

      Reviewed Jan. 3, 2026

      I own a 2006 Ford f-150 that has NEVER required a major repair, but my 2021 Chevy Trax with 50,000 miles only already requires a major repair to replace the completely pointless turbo that the vehicle has. My 2008 Chevy Aveo needed a transmission replacement at 100,000 miles and the 2010 Chevy Cobalt I had needed a replacement transmission at around 50,000 miles… I 100 percent regret every single Chevrolet purchase I ever made and I’ll NEVER buy another one.

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      Customer ServiceContract & TermsTechMaintenanceStaffBilling

      Reviewed Jan. 2, 2026

      At the dealership everyone was friendly, but I was not allowed to test drive my truck because it was blocked by other trucks. I purchased it in Baxley and the salesman (Ryan) said they would deliver it to me in Valdosta on a Rollback and he would be with them to get everything activated in the truck. He also stated he would call me the next business day to set everything up. None of these things happened. Someone from the Woody Folsom dealership drove it to Valdosta, so I didn’t even get to drive it until it had over 100 miles on it. It clearly was never detailed and missing at least a quarter tank of gas. I noticed some damages, such as scratches and cuts throughout the interior and dash. The delivery driver walked around the truck with me as I took pictures of the damages. They contacted the salesman to let him know I was not happy with what I found.

      He assured me all the damages I found would be fixed and said it would probably be next week when they could take care of it or hire a local company to fix everything. It has been weeks now. I sent text messages, emails, and even used the “Contact Us” on the Woody Folsom homepage. I didn’t get a response from the dealership’s homepage. Ryan confirmed on the texts and emails that they will take care of everything and he would call me back to set it up. At this point I feel like a bill collector trying to get in touch with the salesman to honor the repair agreement. My overall experience with the dealership would be everyone is friendly when you are buying a vehicle from them, but the service after the sell is terrible.

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      Coverage

      Reviewed Dec. 29, 2025

      We purchased a 2024 Chevrolet 3500 dually with a diesel engine two years ago. Diesel engines should last more than 174,000 miles. We've had (Chevrolet) gas engines last longer than that. But here we sit with a blown engine and we've been left hung out to dry by Chevrolet. They want $30,000 to replace a diesel engine that should have lasted longer than two years. The vehicle has been well maintained. Chevrolet does not stand by their products and our long standing history of purchasing their products has come to an end.

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      CoverageMaintenanceStaff

      Reviewed Dec. 24, 2025

      First new car experience was a disaster thanks to Chevy. Not even 9000 miles on it and it and the engine light kept coming on. They didn't want to fix it until the cruise control broke. (I need for a disability). After a week of repairs the dealership went from very friendly to argumentative. I shouldn't be dealing with this for a brand new car. Don't buy Chevy.

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      PriceRefunds & PayoutsStaff

      Reviewed Dec. 24, 2025

      I just finished my engine recall. I was informed that an oil change was completed and I would need to use a different viscosity motor oil going forward. While I am thankful that I don’t need a new engine, I was informed that my oil changes would be $50-$60 more each time because of the different oil. I am not sure why this cost is being pushed onto the consumer to protect Chevrolet from potentially paying for a future engine failure. I am sure that there will be some kind of a class action lawsuit that I will join to get compensation.

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      Chevrolet Company Information

      Company Name:
      Chevrolet
      Website:
      www.chevrolet.com