Chevrolet Reviews

Vehicle Electrical Failures, Safety Defects, and Request for Reimbursement and Manufacturer Assistance

I look at new vehicles today. Chevrolet used to be far and up top but what gets me is how difficult they make something to fix for the common person. For instance putting a new headlight bulb in you literally have to take three to four different parts of the car apart in one area at the headlight area to fix it. It's pathetic. Just think if you had a headlight out And you pulled over on the side of road because you didn't have a choice and God forbid that someone didn't see you! Just cuz Chevrolet wants to make the car more difficult for the common person to fix and mechanic (friendly) not the customer that makes that company. What it is "how greedy and it all evolves around that big dollar bill. Sad but true.

I recently had occasion to buy a taillight assembly for my Equinox EV. My local garage was charged $250 extra because of some secret or patented technology in the assembly which required them to return the broken part - although it was only broken mechanically (cracked) and they didn't actually want the part. This seems an outrageous way to make money from sale of parts, already overpriced because the assembly included both taillights.

2025 Chevrolet 1500 beware you could lose control of your brakes. We were driving and ABS and engine light came on. We had no brakes. Called the dealer where we purchased stating the truck needed to be towed not driven with no brakes. The towing bill was over $400 Chevrolet only paid $130. Dealer said issue was need a computer reboot. It is wrong for Chevrolet to not cover the full towing amount.

Can we please PLEASE bring back a two door work truck? Chevy trucks was one of the toughest most used pieces of equipment we had and now you have turned it into a soccer mom yuppie ride. You can do both luxury rides and keep the American working man working. DO BETTER.

I have a 2019 Silverado with the 5.3. I had the known about lifter failure. I finally got the vehicle back. After $14000 in repairs. On a known problem that should be under a recall. I will not buy another Chevy or GM product. Unless I get compensated for the money I spent on a problem gm knows about but refuses to do anything about.

My vehicle is 2026 Chevy High Country. The super cruise quit working as well as brake assistant which is safety issue. Took to dealer ship. Said could not fix the problem. Engineer had been to come up with the fix from November 2025 till now and has not to come up with a fix. If I had been told this in Jan. 2026 when I purchased this vehicle I would have not bought it. Ask them to buy my truck back from me. Have not heard anything yet so I tell everyone out there stay away from chevrolet vehicles at this point in time until they come up with a fix but who knows when that may be. If need to talk about this issue you can call me at **. I will tell you all about it. Have a blessed day.

I just want to let anyone know our experience so that maybe you will think twice before buying Chevy. My daughter new car was hit by someone who ran a stop sign in the beginning of February. She was told today that GM can’t make the parts she needs until the end of August. I don’t know who or what is to blame but I just want you to think twice before buying a new or maybe even used Chevy because if anything goes wrong you may be out of a car for a long time and if your insurance is like hers, they only cover a rental for a month.

I bought a 2024 Chevy Equinox ev with 9700 miles. When it was delivered it did not have working headlight, turn signals. High beams, hazard lights, and no horn. I have been thru hell and back trying to fix the error and instead I pay top dollar for a Chevy that can’t even be delivered in a usable condition. From what I see it’s a common theme with Chevy, buy our products, then we forget you exist. I bought the car April 8th and today there is still no eta and every single person involved is a liar. You don’t have to lie to be employed but they go out of their way to feed you lies that you did not request to hear. No end in sight. I should have listened to reviews that stated I would be waiting for months but I would never expect going from a Honda that works perfectly to a brand new car that cannot even offer the most basic of name brand inclusion such as light and working condition.

I am a Chevy girl for years. I bought 2 Equinox, 2 Silverado trucks, 2 trax, 2 Impalas, and 1 Malibu off the show room floor in my life time of driving from 2003-2024 and I am done with Chevy. Putting a turbo on a 4 cylinder truck is not it. It's 2026 and my 2022 is going through it. Catalytic converter went out, electrical screen is black, First day of getting my oil change the dip stick burnt out and no tell where it's sitting at inside my engine. Now my truck is making nose. Check engine light keep coming on and now the dealership is asking for 1200 just to tell me what's wrong with the truck. We still owe 39,000 on a Lemon. Same issues with my Equinox.

I have a 2023 Chevy Silverado 2500hd 6.6 gas work truck that I have paid for the dealership to diagnose. Over a month later they still haven't ordered the part to fix it. When I call trying to get the part I am told that a supervisor can't talk to me bc they don't have my truck. They can't get the part for me because they don't have my truck. They will not give me rental and nobody will get the part and nobody will talk to me about getting it fixed. This is insane that they know what is wrong they just refuse to do anything to help. I have called gm several times and I have been hung up on and they have refused to do anything to help.

I am writing to formally file a complaint regarding the conduct of one of your customer care agents and the inaccurate communicate I recently received. I was sent an email stating that the agent Ricardo A.K.A. (RICK) was unable to reach me using my preferred phone number. This statement is FALSE. The agent did, in fact, call me on the exact number. During the call, I clearly informed Rick that I was unable to speak at that moment. I later received an email claiming he could not contact me at all. This misrepresentation is UNACCEPTABLE, and reflects poorly on the quality and integrity of Chevrolet's customer service. Accurate communication is essential, especially when customers are attempting to resolve issues in good faith. This misrepresentation caused unnecessary frustration and emotional distress. I value honesty and professionalism, and I expect the same from Chevrolet representatives. This experience fell short of those expectations.

The worst experience. I bought a 2024 Equinox EV in Northridge, and the brakes started making noise after just 3 months. After a year, the battery failed. I took it in for service, and after a week they still haven’t given me any answers. They didn’t provide me with a rental car, and the service has been terrible. About the brakes, they told me that’s just how new cars are and they won’t fix them. Terrible. And I’m still waiting after a week for them to tell me what’s wrong with my car.

I bought a new Chevy HD3500, the brakes disintegrated on the rear of the truck at 10,000 miles. This was due to a caliper cup shattering. The dealer I bought it from states that this is covered and had me bring it to a local dealer. The local dealer stated that Chevrolet denied the claim and wanted a lot of money to do the repair. I brought it back to the yard and determined that it was a caliper fail and not a pad issue. I just bought the parts to replace two rotors, one rear left caliper and 4 pads. ($900 plus employee labor). Chevrolet's 36,000/36-month warranty is BULL, BUY A FORD F SERIES. I have 3 that work a lot harder than this truck and I haven't had this type of problem with any of them until 100,000 plus miles.

Unfortunate that I have to write this review. Been a Chevy owner and fan for years but everything just keeps going downhill. Stayed away from their v8s because everything that I said ended up buying a turbo Max which I guess it's completely junk too. Just such a disgrace that the main people that run this company, which was all about made in America has let it just go to s***.

The salesperson (Brandon) was knowledgeable about the vehicle I was interested in. All the questions I asked were either answered immediately or shortly thereafter. He was non pressuring and made me feel comfortable throughout the process. He didn’t lose contact with me after I left the visit without making a purchase and the other employees I dealt with made me feel relaxed and comfortable through the entire process

Unfortunately, my company requires me to drive a company car. This is a 2026 Chevy Trailblazer. I have never been a cheap car in my life. Zero safety features. Zero comfort. This is a terrible, terrible car. Whoever designed it should be fired and should be ashamed that this was created. Chevy should apologize to the world for inflicting this upon us.

I've had two Chevies in my life and both were a piece of shit. Chevy Blazer transmission blew. 2015 Chevy Trax THE WORST VEHICLE EVER!!!!! Radiator issues, coolant issues, electrical issues, catalytic converter issues and engine blew at 77,000 miles! Everything Chevy is COMPLETE JUNK!!!!! WILL NEVER EVER BUY A CHEVY AGAIN!!!!

Thank you for the Chevrolet Malibu 2012. This car shielded my daughter. The product was strong enough to sustain impact and function appropriately in the air bag being deployed. We thank you for making a car with care. We are looking for another car since that one meant so much in history to our family and a reminder to say Thank You. We have to look for another Chevrolet if possible. **

My truck has been at a dealership since October 24th and still isn't fixed Feb 7th with a locked up engine that is under warranty. The latest holdup is Chevrolet only shipped 25 of 36 head bolts!! Chevrolet customer service is a professional string you along and provide no help! Chevrolet has zero interest in helping or doing anything to rectify the issue. I've made payments on time and lost money because of not having my truck and Chevrolet doesn't care but would definitely care if they weren't paid on time! This is my 8th and final new GM purchase!

Chevy doesn't care about their customers. My engine blew from a known defect. They've actually had a class action suit against them for exactly what happened to me. When I asked for goodwill assistance they said no because car is a 2014. If you look online there are attorneys you can actually call to handle problems. With Chevy they can care less about safety or standing by their product. Deserve 0 stars. Disgusting company.

I purchased a brand new Corvette C8 in 2023. It has had 3 transmissions and a rear axle replacement. They refused making everything right and wanted me to trade my broken car in on a new one without paying the remaining balance of the car in on a trade. I had wanted a Corvette as a dream car since I was a kid. The way they lie to your face is what amazed me. Let's me know what kind of company they are.

DO NOT BUY! If you do, please keep in mind you won't get support neither from the manufacturer nor the dealership. I have a Chevrolet Trax (2025!), and to schedule a mileage check was an ordeal to get a call from the Service Department so bad I decided to go to an independent mechanic to have service-at my expense. Then I have a minor emergency; my instrument panel went black. Like shutdown. I called my dealership-recorded message to live phone # and wait for a call (and emergency). I used the Customer Service phone I found online, called a "Customer Service" Rep, "Mauricio",) I felt it was a fake name), told me that the only thing he can is to schedule a service in my nearest dealership (I dealt with them: a "Schedule appointment means for them that somebody will call at THAT time to schedule an actual service).

I own a 2006 Ford f-150 that has NEVER required a major repair, but my 2021 Chevy Trax with 50,000 miles only already requires a major repair to replace the completely pointless turbo that the vehicle has. My 2008 Chevy Aveo needed a transmission replacement at 100,000 miles and the 2010 Chevy Cobalt I had needed a replacement transmission at around 50,000 miles… I 100 percent regret every single Chevrolet purchase I ever made and I’ll NEVER buy another one.

At the dealership everyone was friendly, but I was not allowed to test drive my truck because it was blocked by other trucks. I purchased it in Baxley and the salesman (Ryan) said they would deliver it to me in Valdosta on a Rollback and he would be with them to get everything activated in the truck. He also stated he would call me the next business day to set everything up. None of these things happened. Someone from the Woody Folsom dealership drove it to Valdosta, so I didn’t even get to drive it until it had over 100 miles on it. It clearly was never detailed and missing at least a quarter tank of gas. I noticed some damages, such as scratches and cuts throughout the interior and dash. The delivery driver walked around the truck with me as I took pictures of the damages. They contacted the salesman to let him know I was not happy with what I found.

We purchased a 2024 Chevrolet 3500 dually with a diesel engine two years ago. Diesel engines should last more than 174,000 miles. We've had (Chevrolet) gas engines last longer than that. But here we sit with a blown engine and we've been left hung out to dry by Chevrolet. They want $30,000 to replace a diesel engine that should have lasted longer than two years. The vehicle has been well maintained. Chevrolet does not stand by their products and our long standing history of purchasing their products has come to an end.

First new car experience was a disaster thanks to Chevy. Not even 9000 miles on it and it and the engine light kept coming on. They didn't want to fix it until the cruise control broke. (I need for a disability). After a week of repairs the dealership went from very friendly to argumentative. I shouldn't be dealing with this for a brand new car. Don't buy Chevy.

I just finished my engine recall. I was informed that an oil change was completed and I would need to use a different viscosity motor oil going forward. While I am thankful that I don’t need a new engine, I was informed that my oil changes would be $50-$60 more each time because of the different oil. I am not sure why this cost is being pushed onto the consumer to protect Chevrolet from potentially paying for a future engine failure. I am sure that there will be some kind of a class action lawsuit that I will join to get compensation.

I purchased a Chevrolet Silverado in June 2025. My experience with the vehicle, the dealership, and the brand in general has been disappointing. I have owned trucks from Ford, Ram, and now Chevrolet, and on my list of best and worst, Chevrolet is the absolute worst. The only good thing I can say about the truck is that its Turbomax engine performs well. Aside from that, there is a lot left to be desired. Its automatic transmission does not shift smoothly, and it frequently seems to get stuck in lower gears, even without any load and without heavy acceleration. The truck has an overall cheap feel, and its interior is poorly designed. It is impractical to store anything behind the seat, because access to that area is extremely limited. Even getting access to the jack stored behind the seat is a struggle because the seats cannot be moved out of the way enough to provide easy access.

I will never buy a Chevy again. I tried to buy "American" but this is the worst experience of my life. My Trailblazer with less than 60,000 miles has been in the shop 4 times now. This last time the dealership had it for 2.5 MONTHS!. Said it was fixed after replacing the head valve - two days later I am sitting on the side of the road because they put it back together wrong and the transmission fluid all leaked out. Towed it to same dealership who said it was fixed and 5 days later it is doing the exact same thing again. Losing power and check engine light on. Once again they have no idea what is wrong and my warranty just ran out now at 60.200 miles. This car is not even 2.5 years old. Once again I have no car and the dealership doesn't even pretend to care of the position they are putting me in. Garbage, garbage, garbage. I am buying a Toyota.

I have a 2025 Chevy Equinox that has been in service 20 times now. 3 screen replacements, 4 OnStar modules, steering wheel fell in the middle of turning and gear shift had to be replaced. Now the whole breaking system is going out. I've had to use the emergency brake several times to stop, car doesn't start without mashing the break and the local dealership is saying I no longer have a warranty. GM has denied my buyback. I need this car gone.

I had a very positive experience with Shawn ** at Chevrolet. Even though I didn’t make a purchase, his attitude and professionalism were outstanding. He was extremely helpful, respectful, and friendly, and he took the time to explain everything clearly without any pressure. His customer service was amazing and left a great impression of the company. Highly recommended.

I leased a vehicle for three years, I tried to purchase the vehicle, They said, "No, you must lease for one year before you can purchase." I put 20,000 into leasing the vehicle think I could purchase and at the time of purchase I was told my credit was too bad even though I NEVER MISSED A CAR PAYMENT! Then they said, "Ok you can buy but you need 1,600 Down and your payment will more than double to 899.00 per month". I will never do business with Taylor Chevrolet or Chevrolet again!!! I feel as thought they sucked ever penny out of me and discarded me like yesterday’s trash! CHEVROLET YOUR DAY ARE NUMBERED!

Chevy is the worst company ever, they make junk, and will not stand by their products, I had a tranny go out with 73,000 miles on it, went out again at 83,000 miles on, and again at 112,000 miles on, they will not replace it again because the factory warranty is up, so my question is, didn't the last tranny come with a warranty? If I bought an after market one it comes with a 36,000-50,000 depends on who I buy it from, not to mention all the other problems like sensors, so the way things are going, I have to buy a new tranny every 26,000 miles which is about $4,000.

I'll never own another Chevy! The one I had was the worst vehicle I've ever owned! I'll stick with Ford! I will buy any other vehicle outside of Chevrolet or better yet GMC! Ford, Mitsubishi, Honda and anything other vehicle IS BETTER!

I want to share one of the most humbling and incredible experiences I’ve ever had with any brand — and it happened with General Motors and the Chevrolet team at Virginia International Raceway. My sons and I attend high-performance driving events often, and I brought my 2024 Corvette C8 Z51 for a weekend of track time. On day two, my car suddenly wouldn’t start — we tried everything, battery resets, diagnostics, even letting it “rest,” but no luck. Frustration was setting in fast.

In 2020 I bought a 2019 Chevy Blazer. I paid cash 40, 000, I had nothing but problems. That chevy overlooked as safety issues like shift to park is not covered on your bumper to bumper warranty. After five years or 60,000 miles all interior lights came on and wouldn't shut off, emergency brake lights, ABS lights, check engine light, my cruise control was affected by this issue, and a couple of weeks later my transmission went. I bought another vehicle and this is the first time I have not backed chevy in my choice because they didn't back me. I bought a Jeep Wrangler Rubicon. I have been a chevy girl all my life but this Chevy Blazer did it for me.

I have a 2024 Chevy Colorado. The radio knob has not been working for a month. Finally got the time to get it in for the warranty. The shop said, yes they have been having trouble with the radio software. And Chevrolet says to update the vehicle before replacing any parts. Well Chevrolet it has been a month of trouble for me. I did update every time an update came in. Why couldn't you notify your customers about this. You knew it was happening and didn't care enough about the people. That's crazy business.

I purchased a new 2026 Chevy Traverse from Grapevine Chevrolet which I had modified to accommodate my disablity at United Access. I was referred to United Access by GM and I’m pleased with their modifications. My purchase decision was based on the GM Disability Rebate. I had no idea that these rebates are rarely paid due to systemic incompetence at GM. If the offer was legitimate the employees at GM and their dealerships would have some knowledge of the program and how it works.

I hope I can change this 1 star rating to more once a I hear back from Chevy, but I’m not holding my breath. While my two toddlers and I were on a trip to the beach, my EV Bolt would not connect to the charger. I tried multiple chargers and was unable to get the car charged. After talking to the dealership, they said I would need to bring it in. The problem was, I was 94 miles from the dealership with only 32 miles remaining on my charge. I had to have it towed to the dealership which I was told would be eligible for reimbursement. Fast forward 6 days later and my reimbursement has been denied due to not allowing Chevy to assist and getting an outside tow even though all I was told was “you need to get it towed to the dealership”. The dealership has diagnosed the issue and need to replace a part on my 22 Chevy Bolt which is still under warranty. The problem is they cannot find this part and have no idea when they will be able to repair it.