SellMyTimeshareNow Reviews

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About SellMyTimeshareNow

SellMyTimeshareNow (SMTN) is an online marketplace that connects timeshare buyers, sellers and renters on a worldwide platform. The SMTN website has over 10,000 unique visitors daily, and the advanced search features make it easy to find opportunities whether you’re selling your timeshare or looking to buy or rent property.

Pros
  • Sell or rent your timeshare
  • Find a timeshare to rent
  • Helps you reach a wider market
Cons
  • Reviews mention complex contracts

SellMyTimeshareNow Reviews

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    How do I know I can trust these reviews about SellMyTimeshareNow?
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    Page 5 Reviews 435 - 635
    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2021

    I have to admit, I was a little skeptical when I contacted them, but they proved me so wrong... My experience with SMTN was simply great. The process was explained in details and made it easy with great communication from their side. I didn't have any issues and it only took less than six months to sell my timeshare in Hawaii. Thank you again for being so professional.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Congratulations on the sale of your Westin Ka’anapali Ocean Resort Villas North timeshare! We truly understand that selling a timeshare can seem like a daunting process, but we do all that we can to make sure that the experience created for the buyer/seller goes above and beyond expectations. We were pleased to assist you with the sale of your timeshare and appreciate your trust!

    Verified purchase
    TransparencyHonesty & Transparency

    Reviewed June 16, 2021

    The process was easy, transparent and they kept me involved at every step of the way. If you are looking to purchase SellMyTimeshares is a great place to look. There were no hidden fees and timing was as described. Great work.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Deborah! At SellMyTimeshareNow, we strive to ensure a smooth process for both buyers and sellers on our platform, and we’re glad to hear you were pleased with both of your transactions. Whether you’re looking to purchase another interest or thinking about selling, we look forward to the opportunity to help you with any of your future vacation ownership needs. Congratulations on your Wyndham Pagosa timeshare purchase!

    Verified purchase
    PriceStaffRates

    Reviewed June 13, 2021

    Always a worry buying anything from another country... However, this was a very good seedless process. I got lots of support from Bunny and the team. Buying during Covid and being in UK and seller in South America was a concern but we got there in the end and I'm loving my purchase I got at a great price!

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Martin. We are so happy to hear that Bunny was able to assist you in finding the perfect timeshare for you at a great price. We thank you for your patience throughout the process and hope you enjoy your new Disney Vacation Club ownership!

    Verified purchase
    CoverageSales & MarketingPriceStaffTransparency

    Reviewed June 12, 2021

    I can't explain how informative and transparent my experience was regarding the purchase of the timeshare. Steven was very patient with my questions and explained the process thoroughly as we completed the steps for purchase. I got the timeshare I wanted without having to pay the high cost as well as dealing with a time consuming and intimidating "time sale presentation" associated with a sales team.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Patricia. Our online marketplace connects buyers and sellers from all over the world, and we pride ourselves on offering a personalized and customer service-oriented experience. We are happy to hear that Steve was able to help you in purchasing your Bluegreen Vacations – Shore Crest Vacation Villas. Congratulations!

    Verified purchase
    StaffRates

    Reviewed June 11, 2021

    Zach helped us with any and all questions right away. He continues to send us other deals we might be interested in to help us get to our goal. Couldn't be more pleased with the transaction. Would definitely buy another second hand timeshare from here with no fears.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback! We strive to provide a pleasant customer service experience and are thrilled to hear that Zach has proven an effective partner in your timeshare search. Congratulations on your purchase – we look forward to working with you in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 10, 2021

    Bunny was our representative for our timeshare purchase and provided exceptional service and prompt attention to detail. The process was easy and efficient. Bunny was always available to answer my questions and concerns. We could not be happier and highly recommend Bunny and Sell My Timeshare now.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Olga! We pride ourselves on delivering a superior customer service experience for each of our clients and are so glad to hear Bunny was able to assist you with a timeshare that fits your needs. Thank you for your trust and endorsement!

    Verified purchase
    Staff

    Reviewed June 10, 2021

    We wanted to look at other options to buy a timeshare. We had some anxiety but knew which location and time of the year that we wanted to purchase. Your agent, **, explained the process, the usual time required, even the right of first refusal by the Timeshare Group. The transaction proceeded as outlined and went smoothly. We were sent closing documents that were clear to follow, transfer of funds was confirmed and in about 30 days we received a copy of the deed that was filed, confirming our ownership. We then received notice from the Timeshare confirming our ownership and our options for booking weeks. Wonderfully smooth and ** was there to advise us throughout the process. Thanks, Lew

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your great feedback, Lewis! We understand that purchasing a timeshare can take time and appreciate your patience throughout the process. We take pride in providing a seamless and transparent experience for all our clients. Congratulations on your purchase and thank you for your trust.

    Verified purchase
    Staff

    Reviewed June 9, 2021

    We are so happy that we purchased our Hilton Timeshare. We were happy with everyone we dealt with, very professional, and look forward to booking a vacation once the borders open up and it is safe to travel. Thank you for great service!

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Sophy! Congratulations on your purchase – we hope that you enjoy your Hilton Grand Vacations Club on the Boulevard timeshare! We look forward to helping you with any of your future timeshare needs, whenever that may be!

    Verified purchase
    Customer ServiceTechPunctuality & SpeedFollow-Through

    Reviewed June 9, 2021

    We recently purchased a resale timeshare from Sell My Timeshare Now (SMTN). We were nervous at first because...well it was a timeshare we were buying. :) We had done our research and knew what we wanted and what to expect from the BP Privilege Club TS we purchased. SMTN made the process easy and timely. They provided a copy of the previous owner's contract for review, communicated during all the steps along the way and followed up to make sure everything was to our satisfaction. The whole transaction was handled online with electronic signing! Easy, Fast, Accurate with great follow through. I wouldn't hesitate to use SMTN in the future or recommend them to friends.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Taylor! We realize that purchasing a timeshare can be a complicated process, but that’s what we’re here for. We strive to provide both buyers and sellers a process that’s simple, straightforward, and transparent, and we’re glad to hear you were pleased with your experience working with Sell My Timeshare Now. Congratulations on the purchase of your new timeshare and thank you for your endorsement!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 7, 2021

    We purchased additional timeshare points in the secondary market through SMTN. The agent was very professional and guided us through the entire process without any issues or problems. Everything happened exactly as described and we feel like we got an exceptional buying opportunity.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Robert, thank you for your positive feedback! We strive to provide our clients with a memorable customer service experience and are happy we were able to assist you with your purchase. Thank you for your endorsement – we look forward to assisting you with any of future timeshare needs, whenever that may be!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 1, 2021

    I have used SMTN twice now to close my second week at Diamondhead in Ft Myers. I was amazed on the communication throughout the process keeping me in the loop. I am very happy that my agent (**) put me in contact and was able to find my weeks I wanted at Diamondhead. She is amazing! HIGHLY RECOMMEND!

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    David, it was our pleasure to assist you! Thank you for your continued trust in us for the purchase of your second Diamondhead timeshare. We pride ourselves on delivering a seamless process for our customers every time and are so happy to hear that Bunny went above and beyond for you to find the perfect vacation spot for you and your family. Thank you for your kind words, and congratulations again on your purchase!

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed May 27, 2021

    Once a buyer was interested we were looked after from first contact to the final sale. Selling from Canada was no issue at all, all of the staff was very proficient with the paperwork. Great service. Highly recommended. Would use Sell My Time Share Now again!

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Tim! It was our pleasure to assist you and we want to thank you for putting your trust in SellMyTimeshareNow. We look forward to helping you with any of your future timeshare needs. Congratulations!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 25, 2021

    This was our second time using SMTN. We were looking for a timeshare in the platinum season. The staff responded quickly to questions, let us know what was available, gave a good timeline for closing, and overall provided a great experience. I would definitely use them again.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Jerald. At SMTN, we pride ourselves on delivering a seamless and transparent experience for all our clients. We’re thrilled to help you as a returning customer and look forward to helping you with any of your future timeshare needs. We will be here when you need us again, whenever that may be!

    Verified purchase

    Reviewed May 22, 2021

    I am a recent owner of a timeshare at divi flamingo in Bonaire. It has been a very good experience and I will be returning annually. The amenities and the service was great and the detail to safety and security are exceptional. The casino offers a nice release from the day to day activities. Don

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Don! We are thrilled to hear that you are pleased with your new purchase and hope you continue to enjoy the Divi Flamingo in Bonaire for years to come. Congratulations to you!

    Verified purchase
    Sales & MarketingPriceRefunds & PayoutsRates

    Reviewed May 21, 2021

    I signed up for SMTN series over a year ago and foolishly paid their fee upfront. Since then I was contacted only once to lower my price to a ridiculously low level, which I declined. Every time I go to see myadv4ertisement the pictures do not load. I decided to keep my timeshare, but the company refuses to refund my fee, stating that it was used to advertise my unit. However, they could not provide any statistics on the advertisement traffic, number of views and general information on how and where it is advertised. This is the worst company I have ever been associated with. They do not do anything to promote your sale, refuse to refund your money even if you no longer interested in selling. I strongly advise anyone interested in disposing of their timeshare to stay away from dealing with this company as they are just a bunch of crooks.

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    Verified purchase
    Staff

    Reviewed May 19, 2021

    We found the timeshare online and SMTN helped close and complete the purchase. We were pleased at how easy they made it. It was all done online in less than 30 days. I was wary of the online closing at first but everything went smoothly. I would not hesitate to use them again.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Sue! At SMTN, we pride ourselves on offering a seamless, streamlined customer experience for both buyers and sellers. We are pleased to hear that you are satisfied with your purchase and look forward to assisting you with your next transaction, whenever that may be. Congratulations!

    Verified purchase
    Sales & MarketingPunctuality & SpeedBillingFollow-Through

    Reviewed May 18, 2021

    I have been impressed with how SMTN follows through with a sale. I know where we are at in the process. They do a good job keeping you informed. Prompt payment after a sale has gone through with SMTN. I appreciate their feedback.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Gayle! At SMTN, we strive to provide a thoughtful, transparent process. We aim to keep our clients to be involved from start to finish and are so happy that you are satisfied with your results. Congratulations to you and your family on your timeshare sale!

    Verified purchase
    Follow-Through

    Reviewed May 15, 2021

    My experience with SellMyTimeshare was a very rewarding experience. I had read and heard so much about the almost impossibility of selling a timeshare. The process of selling my timeshare thru SellMyTimeshare was very trouble free, from my initial contact with ** thru the closing with Timeshare Closing. Every thing went as promised. I highly recommend this real estate service.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Joe! We are so glad to hear that you had a great experience selling your timeshare with SellMyTimeshareNow. We aim to provide a seamless transaction for our buyers and sellers and are pleased to hear you were satisfied. Thank you for your recommendation and your trust, and congratulations on your sale.

    Verified purchase
    Staff

    Reviewed May 13, 2021

    My husband and I bought timeshare points from SMTN at first I was a little wary of purchasing from a website, but the process was great. We got a good deal and we have already used our points for our first week at the timeshare. Thank you SMTN for making the process smooth and helping us get an awesome timeshare. I would recommend everyone check out SMTN when looking for a timeshare purchase.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Jessica! At SMTN, we strive to make the buying and selling process as seamless as possible. We are glad to hear that you have already had a chance to stay at the resort, and we hope you’ll keep us in mind for any of your future timeshare needs. Congratulations!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 11, 2021

    Excellent guidance, help desk, quick email and telephone follow up to questions which were many. Selling a timeshare is complicated and takes nearly a year to accomplish. SMTS was always there for us, always courteous. Benjamin ** is a true real estate professional and we were lucky to have him as our representative. I would refer anyone to him and to the SMTS organization.

    Douglas H. **

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for leaving your positive feedback, Douglas! We realize that the amount of time it can take to sell varies for all sellers, and we appreciate your patience as we worked out the complexities of your sale. We are pleased that you were able to find a buyer for your timeshare through SellMyTimeshareNow. Congratulations!

    Verified purchase
    Staff

    Reviewed May 11, 2021

    My experience with Sell My TimeShare Now could not have been better. Instead of paying other companies thousands of dollars to get out of my timeshare they were able to sell it and actually get me a positive return. They were very professional and responsive to any questions I had. Terrific company to work with!

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Don! We are so happy to hear you not only sold your timeshare, but you were happy with your sale price as well. We strive to provide a positive, seamless experience for all of our clients and are glad to hear we were able to deliver a memorable customer service experience as a whole. Congratulations on your sale!

    Verified purchase
    Sales & MarketingStaffRatesTransparency

    Reviewed May 11, 2021

    I recently sold 2 properties in a reasonable timeframe. System provided real time updates when interested parties visited the listing. Smooth process and the staff was responsive and professional. I Would recommend trellis my timeshare if considering a sale.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Cleon, and congratulations on the sale of your two Marriott timeshares! We aim to provide a smooth, seamless experience for both buyers and sellers, and we’re so glad we were able to help you sell your timeshares. Thank you for your trust in SellMyTimeshareNow, and congratulations again!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 10, 2021

    We decided to sell our timeshare and had a great experience with them. Very responsive to our needs and easy to work with. Whenever we had any questions or needed questions answered we always got a quick response. Very friendly to work with.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Scott, and congratulations on selling your timeshare! We are pleased to hear that your experience with us met your expectations. At SMTN, we pride ourselves on delivering quality customer service to both buyers and sellers, every time. We look forward to helping you with any of your future timeshare needs, whenever that may be.

    Verified purchase
    Price

    Reviewed May 10, 2021

    I was looking for a Hyatt timeshare. I was working with Ben **. He found me the best deal for what I was looking for. He was upfront about all costs so there were no surprises. Process was relatively easy and I'm happy with what I bought.

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Jeffrey, and congratulations on the purchase of your Hyatt Pinon Pointe timeshare! At SellMyTimeshareNow, our goal is to provide a seamless process for both buyers and sellers from the beginning and the end of their resale journey. We are pleased to hear you had a great experience working with SMTN and look forward to assisting you with your future timeshare needs, whenever that may be.

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 29, 2021

    I posted a general inquiry to SMTN about selling, and then decided to hold off listing it. Seven months later an agent contacted me because my property (which was still in their system) matched the specific characteristics of a buyer. Once I agreed to sell it was all handled via email and snail mail. Instructions were clear about the deed transfer, timeline, and required documents, and all my questions were answered within 1 day of me emailing my agent. I had a positive and easy experience selling my timeshare in Colorado. Expectation management: expect a long wait and don't expect to sell it for what you paid for it. Once my property was matched to a buyer then the actual process of selling was great with SMTN.

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    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Amy! We are so glad to hear you had a positive experience selling your Grand Lodge at Peak 7 timeshare. Our marketplace delivers a straightforward and seamless way for buyers to connect with sellers all over the world, and we pride ourselves on keeping both buyers and sellers informed throughout the entire process. Congratulations on your sale!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed April 29, 2021

    From negotiation with seller, to closing always smooth. This is the second time I have used SMTN. Amazing. Trust you are dealing with honest folks. I will never use anyone else nor would I ever buy a time Share without using them.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Jason! We are pleased to hear you had a positive experience purchasing your timeshare through SMTN. Thank you for trusting us to help you through the process not only once, but twice. We appreciate your confidence in us. Congratulations on your purchase!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed April 29, 2021

    They brought me a qualified buyer. We agreed on a price. The conversations were professional and direct with no pressure whatsoever. All contact thereafter as to closing was clearly presented. Closing went smoothly and I received the proceeds quickly. I am comfortable in recommending this company to others.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Spence, and congratulations on the sale of your West 57th Street by Hilton Club timeshare! We strive to provide a positive experience for buyers and sellers on our platform and are glad to hear your transaction went smoothly. Thank you for your confidence in us, and please don't hesitate to reach out for any of your future timeshare needs.

    Verified purchase
    Customer ServiceSales & MarketingMaintenanceTransparency

    Reviewed April 26, 2021

    Although we did not get market value (there really is no market), I was very satisfied with the timeshare selling process. I found the communications with SMTN to be very efficient and timely, always keeping us up to date on the status of the sale. Bonus - we did get our 2020/21 maintenance fees returned as part of the deal which was not expected. I would recommend SMTN to other owners wishing to divest of their timeshares.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Congratulations on selling your timeshare, Janet! We realize that selling a timeshare on the resale market can take time and are thrilled to hear that the process yielded you results that met your expectations. We take pride in keeping both buyers and sellers well-informed throughout the process and until the sale has been completed. Thank you for your recommendation!

    Verified purchase

    Reviewed April 21, 2021

    We recently sold our timeshare through SMTN and while it takes awhile with the paperwork we were highly satisfied with their services. We are now in the process of selling another timeshare through this same company. This company seems very reliable to us.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Gary! At SMTN, we are committed to working with buyers and sellers from start to finish, keeping both parties informed throughout the entire process. We thank you for trusting in us and for providing a recommendation as a result of our service. Congratulations on selling your Cabo San Lucas timeshare – we look forward to assisting you with any of your future timeshare needs!

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed April 20, 2021

    From start to finish the process went smoothly and without any problems. Very pleased and glad we purchased timeshare through SMTN.... We are very happy with pricing and ownership. Customer service and contact throughout entire process was professional and constant communication updates on purchase process. Thank you.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Rob and Carol! At SMTN, we pride ourselves on delivering a streamlined service from beginning to end. We aim to provide a customer service experience that our clients will remember and keep us in mind for their next timeshare sale or purchase. Thank you for your trust in our company. Your recommendation is greatly appreciated!

    Sales & MarketingPriceRates

    Reviewed April 20, 2021

    I have now been trying to sell my timeshare for about 2 1/2 years. That right there should tell you they don't deliver on their promises. I actually underpriced what they told me to sell it for by several thousand dollars, and after 3 months with no hits, finally talked to them again. They said to change the ad every few weeks to keep it near the top of searches. I have methodically done this for over 2 years now, reducing the price every few weeks. I am selling now for pennies on the dollar. I have had only 4 inquiries in this whole time, and each was a scam where they try and take the timeshare for nothing, just 'relieving' you of the annual fees. What a SCAM!

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    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed April 17, 2021

    The folks from SMTN did and excellent job, on the sale of our timeshare, it took several months to arrive at the final stage, but is worth it. All paperwork is very easy to understand. We are very happy and pleased.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Salomon! We realize that selling a timeshare can take time but appreciate your patience and belief in the process. We take pride in assisting both buyers and sellers in a way that meets their satisfaction and are glad to hear you were pleased with your experience. Congratulations on your sale!

    Verified purchase
    StaffTransparency

    Reviewed April 15, 2021

    The experience with Sell My Timeshare Now was excellent. Through the entire process, they kept me up to date on the process. Given the COVID situation I was very impressed with how professional and transparent the people were. I would recommend them to others who may want to sell their timeshare.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your feedback, Michael! We are so pleased to hear that you had a positive experience selling your Palm Springs Resort and Tennis Club timeshare. Our goal is to provide a positive experience for both buyers and sellers on our platform, and we are pleased to hear you were satisfied with the level of communication from our agents from start to finish. We look forward to assisting you with any of your future timeshare needs, whatever they may be!

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed April 5, 2021

    I am very pleased with my experience in selling our DVC interest with SellMyTimeshareNow. They contacted us with a buyer, but then Disney executed their first right of refusal. The transition of sale from a private party to Disney had its complexity but the reps at SellMyTimeshareNow made the process easier for me. They kept in contact and helped at every step of the way. I highly recommend them for anyone looking to sell their timeshare interest.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you for your positive feedback, Sangeeta! Our goal is to provide a seamless, stress-free experience for both buyers and sellers, and we are so pleased we were able to help you work through the complexity of your sale. We understand each timeshare transaction is unique and are glad we were able to assist you with your Disney Vacation Club ownership.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 22, 2021

    This is our first time buying a timeshare and they made it super easy and very convenient. They were quick to respond to any and all my inquiries and very helpful. We closed and in a timely manner. Highly recommend.

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Bianca! At SellMyTimeshareNow, we strive to provide a seamless experience and great customer service that meets and exceeds the expectations of both buyers and sellers. We are thrilled to hear that you are pleased with your purchase and look forward to helping you with any of your future vacation ownership needs!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed March 11, 2021

    Had a great experience with the sale of our Lifestyle Holiday Vacation Club timeshare. They had found a buyer quickly and provided excellent communication throughout the process. Everything ended up as they said it would. I would highly recommend them to anybody looking to sell their timeshare.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Jake, congratulations on selling your LHVC at Lifestyle Crown Villas timeshare! Thank you for your positive feedback. Our goal is to provide a great experience for both buyers and sellers, and we are so pleased to hear you found a buyer through our platform. We hope you will consider us for any of your future timeshare needs!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 11, 2021

    We were able to purchase a timeshare through SMTN and it was a easy experience. We were kept up to date on the communication throughout the process. We started looking at one property and the agent helped us find a different one that was a better fit for our needs. We will use it again for our next purchase.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Sean, congratulations on your recent timeshare purchase through SellMyTimeshareNow.com! We hope you enjoy your new Hilton Grand Vacations Club at Sea World ownership and appreciate your confidence in our platform. We strive to ensure the entire buying process is as seamless as possible and are thrilled to hear you would consider us again for your next timeshare purchase!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedRates

    Reviewed March 11, 2021

    SellMyTimeshareNow sold my timeshare quickly at a fair price. The whole process was smooth, and the check arrived shortly after closing. I realize that there are many timeshare companies that are scams. SellMyTimeshareNow is NOT one of these companies. Every time I called with a question an informed, pleasant person answered and gave me accurate information. If someone wants to sell their timeshare, I would highly recommend that the seller talk with SellMyTimeshareNow before making a commitment with another company.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Mike, thank you for taking the time to share your positive feedback, and congratulations on the recent sale of your Beach House Golf and Racquet Club timeshare! Our goal is to provide a positive experience for both buyers and sellers on our platform, and we are pleased to hear you were satisfied with the level of communication and customer service that our agents provided you throughout the process. We appreciate your confidence in SellMyTimeshareNow and hope you will consider us for any of your future timeshare needs!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 24, 2021

    We were very satisfied with the level of service & communication regarding our recent timeshare purchase. The Sales Agent was a key resource throughout the transaction. He provided great detail from start to finish. As a licensed real estate professional, I commend the team at SMTN and Timeshare Closing services.

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    Response from SellMyTimeshareNow

    Carl, thank you for your positive feedback and congratulations on your successful Club Wyndham Access timeshare purchase through SMTN and Timeshare Closing Services! We’re thrilled to hear you were pleased with your purchase and hope you create many lasting memories with your new ownership. As always, we strive to provide a positive experience for both buyers and sellers on our platform. It was our pleasure to assist and we hope that you will consider us for any of your future timeshare needs!

    Verified purchase
    StaffRates

    Reviewed Feb. 9, 2021

    Although we already owned one timeshare with a different company, we had been interested in purchasing a Marriott Ko Olina timeshare since we stayed at the property a few years ago. I was contacted by ** with a good opportunity. After doing my due diligence (checking out every aspect of the company and title company), we proceeded with the purchase. The process was smooth, and SMTN representatives were professional. Regarding the title company, it was a legitimate company in Hawaii, which was also very smooth. Everyone involved was very responsive. I would do business with SMTN in the future.

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Greg! We’re happy to hear you had a positive experience purchasing through SMTN and are pleased with your transaction, and we hope you enjoy your new Marriott’s Ko Olina timeshare. We strive to ensure a smooth process for both buyers and sellers on our platform and look forward to the opportunity to help you with any of your future vacation ownership needs.

    Customer Service

    Reviewed Feb. 9, 2021

    I listed my timeshare with this company 4 years ago and they haven't been able to sell it. Terrible service. Every time I send an email to inquire about my property, it takes at least 3 to 4 days to receive an answer. I spent a lot of money with this company. Very disappointed.

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    Response from SellMyTimeshareNow

    Thank you for sharing your concerns, Shain. While we understand your frustration with the length of time your property has been listed, we unfortunately can’t guarantee how long it will take for any specific timeshare to sell or rent. As with any type of advertisement, details such as asking price can have a significant effect on whether buyers decide to make an offer. We're pleased to hear our customer service team has been in touch with you to discuss your concerns and work to update and improve your advertisement. As always, we remain committed to helping you sell your timeshare and will continue to list your advertisement until a buyer is found.

    Verified purchase
    Sales & MarketingHonesty & Transparency

    Reviewed Jan. 2, 2021

    I am very pleased and excited about my timeshare purchase through SMTN company. The sales associate and title company were honest, clear and present to answer all my questions throughout the process. It took more time than usual due to the pandemic, and multiple parties being involved. I would gladly recommend and will use SMTN again.

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    Response from SellMyTimeshareNow

    Congratulations on your purchase through SMTN, Laura! We appreciate you sharing your feedback and are thrilled you are satisfied with your experience purchasing on our platform. Our goal is to provide a straightforward process for both buyers and sellers, and we are glad to hear that was the case with your transaction. Safe travels - we hope you enjoy your new Holiday Inn Club Vacations South Beach Resort timeshare!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 31, 2020

    I was a little apprehensive to use SellMyTimeshareNow having no knowledge or experience with timeshare resale companies. I was in the market for a fixed week timeshare in the Gatlinburg, Tennessee area. The Licensed Real Estate Agent at SellMyTimeshareNow helped me find a timeshare that meet my needs and worked with me diligently to complete the sale and transfer in a professional manner and with integrity. I can highly recommend the services that SellMyTimeshareNow offers.

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    Response from SellMyTimeshareNow

    Benny, thank you for sharing your feedback with us! We're thrilled to hear you had a pleasant experience purchasing through SellMyTimeshareNow and hope you enjoy your new Tree Top Resort timeshare. We appreciate you putting your confidence in our team to help find you the vacation ownership interest you were looking for and are glad the process was completed to your satisfaction. Safe travels!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2020

    Thank you SO much for helping me acquire my dream timeshare in Maui! ** reached out to me about a property he knew I liked and I proceeded to buy it. SMTN handled everything or walked me through the process. It was so easy and smooth. I still almost can't believe it. This is my second time using SMTN and both experiences have been great. I trust them implicitly to get things done right. I just received my owner packet from Maui Marriott Ocean Club and have called to book our first vacation next year when The Covid hopefully subsides. Highly recommend this company for both sides of timeshare transactions. I am currently listing one of my other timeshares with SMTN to sell. I know it's in good hands.

    Lisa **, proud new owner :-p

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Lisa, and congratulations on your recent Marriott's Maui Ocean Club timeshare purchase! We’re thrilled to hear you were able to find your dream timeshare with SMTN, and we’ll be sure to pass your kind words to Chris! Our goal is to provide both buyers and sellers with a straightforward sales experience using our platform, and we truly appreciate your confidence in us to help you with your vacation ownership needs. Thank you for your loyalty - we look forward to working with you again in the future. Safe travels, and enjoy Maui next year!

    Verified purchase
    StaffTransparencyCommunication

    Reviewed Dec. 15, 2020

    Very smooth transaction. Staff was very helpful, notably Angellie **. Angellie kept me updated on the process and made sure everything went smooth. She was very helpful and always made time for any question(s) I had. I never felt I was under any pressure or gouged.

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    Response from SellMyTimeshareNow

    Arun, thank you for sharing your experience working with SellMyTimeshareNow! We’re so glad to hear you had a positive experience and that our services met your expectations. We will be sure to pass along your comments to Angellie and look forward to helping you with any of your future timeshare needs!

    Verified purchase
    Customer ServiceStaffCommunication

    Reviewed Dec. 13, 2020

    Have worked with ** for several timeshare purchases. ** is always professional and great to work with! Very easy to deal with from initial call to closing. SMTN does a great job of keeping me informed of where we are in the process and makes the purchase easy. I've dealt with timeshare reps at resorts and they're typically pushy and hard to deal with. In contrast, SMTN has always been great to work with.

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    Response from SellMyTimeshareNow

    Paul, thank you for your feedback and congratulations on your recent Pueblo Bonito Universal Points purchase! We appreciate that you continue to choose SMTN when looking to purchase your next timeshare and are thrilled to hear how pleased you are with the level of service we provide. We hope you enjoy your new vacation ownership interest and look forward to working with you again soon.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 13, 2020

    We have tried several times to sale our timeshare only to lose money and still be stuck with yearly fees. When contacted by SMTN I was very nervous that it was just another scam. However, after several calls to team at SMTN walked us through the entire process and in just 4 months I am now free of the timeshare burden. Great experience with very helpful and friendly people.

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    Response from SellMyTimeshareNow

    Joseph, congratulations on the sale of your Royal Floridian Resort timeshare! We’re thrilled you were able to successfully sell your timeshare after advertising just 4 months with SMTN and appreciate you sharing your experience with us. We strive to provide a positive, streamlined experience for both buyers and sellers on our platform and are so glad we were able to assist you with your transaction. Thank you again for your feedback – we look forward to helping you with any of your future timeshare needs.

    Verified purchase
    Customer Service

    Reviewed Dec. 10, 2020

    This is the first time I dealt with SMNT. They were forthright and accurate with the information they provided, In all my dealings with them they were very accommodating and always dealt with my inquiries in a timely manner. I am very satisfied with their service as they followed up and everything they promised.

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Harvey, and congratulations on the sale of your Marriott’s Ocean Pointe timeshare! Our goal is to provide a seamless, straightforward process for both buyers and sellers on our platform and we are so glad to hear you were satisfied with selling your vacation ownership interest through SMTN. We appreciate you taking the time to share your experience and are thrilled that the service we provided met your expectations.

    Verified purchase
    Kevin increased rating by 4 stars.
    Price
    After a positive interaction with SellMyTimeshareNow, Kevin increased their star rating on Dec. 10, 2020.

    Updated review: Dec. 10, 2020

    This is an update from a prior review. We were contacted by Patricia who was not aware of an issue we were having. She was very concerned and within 24 hrs took care of our problem. Due to Covid -19 it took longer than usual but would definitely use SMTN again. Thanks again Patricia!!!

    Original Review: Dec. 8, 2020

    This has been the worst experience with SMTN. It’s been going on for nearly 1 year extremely expensive. They charge an exorbitant amount for closing. Stay away. If you can find any other means of purchasing a timeshare I recommend to do it.

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    Response from SellMyTimeshareNow

    Kevin, thank you for your feedback regarding your recent purchase through Sell My Timeshare Now. We are glad to see that one of our customer care specialists was able to quickly address your concerns. Our goal is to provide a seamless process for both buyers and sellers on our platform and we appreciate your patience and understanding. We hope you enjoy your new Mare St. Clair Collection Resort ownership and look forward to helping you with any of your future timeshare needs.

    Verified purchase
    CoveragePriceStaffRates

    Reviewed Dec. 8, 2020

    Jay ** was very helpful with the purchase of my timeshare. He answered all my questions immediately. He did wonderful with finding a unit at the price range I was looking for. Very patient and understanding. Would definitely deal with him again if had to.

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    Response from SellMyTimeshareNow

    Charlene, thank you for your feedback regarding your recent purchase! We are glad to hear that you were able to find the timeshare you were looking for on our platform. At SellMyTimeshareNow, we strive to provide a seamless experience for both buyers and sellers, and we will be sure to pass along your feedback to the agent involved in your transaction. We hope you enjoy your new Sheraton Vistana Resort – Cascades Villas timeshare and look forward to assisting you again in the future.

    Verified purchase
    PricePunctuality & SpeedStaffRatesTransparency

    Reviewed Dec. 3, 2020

    I had contacted SMTN early in the year interested in a platinum oceanfront week at the Marriott Ocean Pointe resort. At the time they did not have any in the inventory at the price I was willing to pay. However, they kept my request on file and contacted me when such a week became available meeting my price requirement. They handled all the purchase issues in a transparent and efficient way and made sure that the 2021 week owned by the seller was transferred for my use. They were professional and pleasant to work with.

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Rick! We’re so pleased to hear you had a positive experience purchasing with SMTN, and we hope you enjoy your new Marriott Ocean Point Resort Platinum Week ownership. We always strive to provide a seamless, transparent, and efficient experience for both buyers and sellers on our platform, and we’re glad we were able to help you find the timeshare you were looking for.

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Nov. 21, 2020

    SellMyTimeshareNow was an excellent partner when we sold our timeshare unit in Breckenridge fall 2020. Competitive prices. Quickly responded. The whole sale process went very smoothly and was a good experience thanks to SMTN. We are very satisfied with their great service. Highly recommended.

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    Response from SellMyTimeshareNow

    Bjorn, thank you for your feedback, and congratulations on the sale of your Grand Timber Lodge timeshare through SellMyTimeshareNow! We’re thrilled to hear you had a positive experience and that everything went smoothly. We aim to provide a seamless transaction for both buyers and sellers on our platform and are glad you were satisfied with not only the offer you received, but also the service.

    Verified purchase
    Customer Service

    Reviewed Nov. 18, 2020

    Poor followup. It has taken 7 months to complete and I still have not heard from Hilton. There seems to be little to no effort once you send your check in. I think you use Vivid to give very poor service.

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    Response from SellMyTimeshareNow

    Thank you for sharing your feedback with us, Jay. We understand your concerns regarding timing and communication during the closing process and are pleased we were able to connect and address those concerns. SellMyTimeshareNow is an online marketplace that connects buyers and sellers and is separate from the closing company that handles the completion of the sale. Due to a number of factors, timeshare closings can take anywhere from 90 to 120 days, depending on the ownership and the responsiveness of the buyer, seller and the resort or developer, among other things. Unfortunately, in your particular case, it appears there were additional delays outside of our control in the title transfer process due to COVID-19 and resort responsiveness. We regret that your transaction took longer than expected and will communicate your feedback to all parties involved. Thank you for your patience and understanding during this process – we are glad your Hilton Grand Vacations Club on Paradise purchase was successful and hope to have the chance to work with you again in the future.

    Verified purchase
    Customer Service

    Reviewed Nov. 4, 2020

    I want to go on record to state my appreciation with Sellmytinesharenow. In my PURCHASE! It was an easy process and I appreciated the communications step by step. I am a big believer in timeshares as this is not my only one. I have been an owner since 2001 and I buy where I like to vacation. I recommend selling and buying with SMTN!

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Marshall! We’re so happy to hear you had a positive experience purchasing with SellMyTimeshareNow and hope you enjoy your new Highlands at Sugar timeshare. We strive to ensure a smooth process for both buyers and sellers on our platform and are glad you were pleased with your transaction. Whether you’re looking to purchase another interest or thinking about selling, we look forward to the opportunity to help you with any of your future vacation ownership needs.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 29, 2020

    SMTN was so patient with all of the complications of my sale. I had to work through some probate issues, and SMTN still made it all happen for me. They were great with follow up and even though I live out of state, we were able to close without requiring a road trip. They were a pleasure to do business with. Thank you.

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    Response from SellMyTimeshareNow

    Jennette, thank you for your feedback and congratulations on selling your Maverick timeshare with SMTN! Our goal is to provide a seamless, positive experience for both buyers and sellers, and we are so pleased we were able to help you work through the complexity of your sale. We understand each timeshare transaction is different and are glad we were able to assist you with your sale!

    Verified purchase
    Sales & Marketing

    Reviewed Oct. 28, 2020

    Great to do business with. Always answered my questions in a timely manner. I would use them again for sure. Chris assured me it was not a scam when I initially thought it might be. I would recommend. We just love our timeshare.

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    Response from SellMyTimeshareNow

    Thank you for your feedback regarding your recent purchase through SellMyTimeshareNow, Kimberly! We’re pleased to hear you had a positive experience purchasing on our platform, and we hope you enjoy your new Attitash Mountain Village timeshare. We strive to provide a positive experience for both buyers and sellers and look forward to helping you with any of your future vacation ownership needs.

    Verified purchase
    StaffCommunication

    Reviewed Oct. 26, 2020

    ** was outstanding during the whole purchasing process. ** kept me in the loop and answered all my questions. ** checked on when he needed to reach out and get back with me. I recommend to ask for **.

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    Response from SellMyTimeshareNow

    Daniel, thank you for your feedback regarding your recent purchase through SellMyTimeshareNow! We’re so happy to hear you had a positive experience purchasing on our platform, and we hope you enjoy your new Holiday Inn Club Vacations at Orange Lake Resort West Village timeshare. We will be sure to pass along your kind words to the agent involved in your transaction and look forward to helping you with any of your future vacation ownership needs.

    Verified purchase
    Sales & MarketingStaffSales Tactics

    Reviewed Oct. 24, 2020

    SMTN was fantastic in selling my Timeshare. Don’t ever buy from Marriott because they are liars about their representations. They promised to buy or broker my resale 14 years ago when we purchased it. NOT!!!! They offer you to take the title back but won’t pay you a dime. RIP OFF! Their assessment started out at $900. per year and this year was going to be $1,800. HELLO!!!! Don’t buy from high pressure Marriott sales people. They should be in JAIL!! Lock em UP!!

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    Response from SellMyTimeshareNow

    Thank you for your feedback, John, and congratulations on selling your Marriott’s SurfWatch timeshare with SMTN! We understand your frustration with your previous vacation ownership interest and are glad we were able to assist you with your sale! Our goal is to provide a positive experience for both buyers and sellers, and we are so pleased to hear you found a buyer through our platform.

    Sales & MarketingRefunds & PayoutsTransparency

    Reviewed Oct. 22, 2020

    Updated on 11/10/2020: Do not use this company. After one year only receive one offer. Stop making promises that you don't fulfill to me. It is a complete SCAM!! Last review they told that was another third party company that withdraw my money. You don't fulfill what you promised. Refund my money or contact the other third party to to make a full refund not partial.

    Original Review: Has been a year since they withdraw $4800 from my credit account and never receive a single offer. Places like this should be shutdown forever. Taking money from hard working people. My advice to every body DO NOT USE THIS SITE. It is a complete scam!!! To all this people get a real job.

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    Response from SellMyTimeshareNow

    Thank you for sharing your concerns, Guillermo. After reviewing your account, we see that you were provided with a complimentary advertisement on SellMyTimeshareNow.com for the purpose of marketing your vacation ownership interest for sale. The charges you referenced are likely for other services from the third party organization through which you received the complimentary advertisement. To be clear, SellMyTmeshareNow.com has not withdrawn any funds from your accounts or charged your credit cards at any point for the marketing and advertising of your timeshare on our website.

    While we understand your frustration with the length of time your property has been listed, we can’t guarantee how long it will take for any specific timeshare to sell or rent. As with any type of advertisement, details such as asking price can have a significant effect on whether buyers decide to make an offer. Our records do not indicate that you have reached out to us at any point during the past year to review or modify your listing, but we would be happy to work with you to make any adjustments you would like. Our customer service team will be reaching out to you to discuss your concerns.

    Verified purchase
    Staff

    Reviewed Oct. 21, 2020

    The experience was smooth. Led by very professional, helpful, and competent staff. While I didn't get as much as I wanted for the property, this was not the fault of the company, and I felt no pressure to accept the offer as presented by the buyer.

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    Response from SellMyTimeshareNow

    Andrew, congratulations on the sale of your Hyatt Beach House Resort timeshare! We strive to provide a positive experience for both buyers and sellers on our platform and are pleased to hear you were satisfied with the sale of your vacation ownership interest. We appreciate you sharing your feedback on your experience with Sell My Timeshare Now and hope you will keep us in mind for any of your future timeshare needs.

    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed Oct. 17, 2020

    First I run my own business and over the past 2 years have been contacted by multiple sources offering to sell me good reviews and likes on our Facebook page. Hmmm. I contracted with SMTN in 2015 to sell my Marriott's Frenchman's Cove timeshare. Was told by ** that it would sell fast because of the popularity of the location and was also told she would be my personal service rep and I could speak to her directly every time I called. I have not spoken with her since. Hmmm.

    After several years and close to $20000.00 in maintenance fees and only maybe 5 emails that someone had looked at the offer I called them. I spoke with what seemed to be a very sympathetic lady named **. I explained the situation and she said they would attempt to continue to sell it but assured me if they couldn't I would receive a full refund. Mysteriously the past year I've received more inquiries only views mind on my property than I have the entire 4 years prior. Hmmmm.

    So close to $20000.00 in maintenance fees taxes for 5 years on the property that they said would sell fast and they would give me back my $1800.00. She also stated due to the amount of money I've spent if it didn't sell she would refer me to an attorney THEY worked with to help me get out from under and she said she would explain to them my situation and the fees would be waived. Well I received my refund along with a bill from the attorney for $1500.00 who now you need to understand this he gave me a 1-800 number. That's it.

    So to recap was told it would sell fast, told by my rep she would be available to me personally, virtually no interest in my property until I filed a BBB complaint at which time mysteriously my property became very interesting. Was told I would receive a refund and no charge for attorney that they worked with and the attorney only supplied me with a 1-800 number which is apparently available if you know where to look. And I have to say I am amazed at the amount of 5 star reviews they have. Hmmm.

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    Response from SellMyTimeshareNow

    Thank you for your feedback, James. While we regret you are disappointed with your experience with SMTN, we want to first address your comment regarding our reviews. We take great pride in providing quality service, and there is no greater compliment than when a satisfied customer shares a positive review as a result of their experience with SMTN. We do not, in any way, engage in the practice of purchasing or fabricating reviews.

    We understand your frustration with the length of time your property has been listed; however, we do not guarantee the length of time it will take for a timeshare to sell or rent, nor the price at which a property will sell or rent. As with any type of advertisement, details such as asking price and brand can have a significant effect on whether buyers or renters decide to make an offer. While we cannot determine the timeframe of each individual success, we are committed to helping our clients until their interval is sold.

    As you have stated, following your prior conversations with our Customer Solutions team, we provided you with a full refund.

    Our Customer Solutions team will be reaching out to you today to attempt to resolve your outstanding concerns. We look forward to speaking with you.

    Thank you,

    SellMyTimeshareNow Customer Solutions

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 12, 2020

    The value the team helped us to get on the property was great. The timing to close the transaction and the communication along the way was spotty at-best. If the communication was proactive - this would be a 5-star review.

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Joseph. We’re so glad to hear you were pleased with the value of your recent Westin St. John Resort and Villas transaction and appreciate you sharing your concerns regarding timing and communication during the closing process. SellMyTimeshareNOW is an online marketplace that connects buyers and sellers and is separate from the closing company that handles the completion of the sale. Due to a number of factors, timeshare closings can take anywhere from 90 to 120 days, depending on the ownership and the responsiveness of the buyer, seller and the resort or developer, among other things. We regret that your transaction took longer than expected and will communicate your feedback to the closing company and all parties involved. Thank you for your patience and understanding during this process – we are glad the sale came to a successful completion and hope to have the chance to work with you again in the future.

    Customer ServicePricePunctuality & SpeedRefunds & PayoutsBillingRates

    Reviewed Oct. 7, 2020

    I have a time Share in Las Vegas but because of my husband's job commitment we are unable to use it. I reached out to a company to sell it who directed me to this company. I spoke to a gentleman who told me they are in high demands for this type of time share and would not have a problem selling it. They told me I had to pay a fee upfront. I told him I would be making a sacrifice with my credit card because he was very excited how in demand they were for my type of property. I have not gotten 1 offer and even dropped the price twice.

    I told them I need a refund and the lady say give it some more time. Now they contact me to say they have Lawyers who can make the company take it back but I have to agree to walk away with $0. I felt like I was sucked in by a fast talker. All I ask that they return my money that I got no service for. It is so unfair for people to treat people like that. I Email them several time but they are so uncooperative. I just need my money back. Thank you.

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    Response from SellMyTimeshareNow

    Hi Janet,

    Thank you for bringing your concerns to our attention. Upon initial review, we do see that you have received multiple inquiries on your advertisement, and that you communicated with our team on multiple occasions since signing up for our services, including regarding those inquiries. Unfortunately, not every inquiry will turn into a completed sale, and SellMyTimeshareNow cannot control whether a buyer decides to move forward. However, we take customer service very seriously and hope to work with you to resolve your concerns quickly. Our Customer Solutions team will be reaching out to you today. Our aim is to ensure every owner we work with is successful on our marketplace, and we look forward to speaking with you.

    Thank you,

    SellMyTimeshareNow Customer Solutions

    Verified purchase
    Sales & MarketingStaffFollow-Through

    Reviewed Oct. 6, 2020

    The service was courteous and professional. I appreciated the follow through and the results speak for themselves. I liked the way I could check in with the dashboard to keep up with the activity. I look forward to other sales of other units.

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    Response from SellMyTimeshareNow

    Jack, thank you for sharing your feedback! Our aim is to provide a positive experience for both buyers and sellers on our platform, and we are pleased to hear you were satisfied with the level of communication from our agents and the functionality of our Owner Dashboard. Congratulations on the successful sale of your Marriott’s Grande Ocean ownership interests through Sell My Timeshare Now – we look forward to continuing to work with you!

    Verified purchase
    Staff

    Reviewed Oct. 1, 2020

    My sister and I inherited my mother's timeshare and wanted additional points when we found SMTN. David was extremely helpfully, knowledgeable, kind and patient.. We started the process right before Covid and he never skipped a beat. I not only would recommend them to a friend I hope to use them again when we gift our ownership to our children and need more points. Again thank you David.

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    Response from SellMyTimeshareNow

    Jo, thank you so much for sharing your experience with SMTN! We strive to provide a streamlined experience when connecting buyers with the owners advertising their weeks or points for sale on our platform, and we are pleased to hear that was the case for your recent purchase. We are so glad we were able to help you find Vacation Internationale points that suited your and your sister’s needs, and we look forward to working with you again in the future!

    Verified purchase
    Sales & Marketing

    Reviewed Sept. 28, 2020

    After failing to find a buyer for a fractional ownership in the St. Regis NYC, Sell My Time Share Now was able to provide a buyer, a simple sale process and a successful closing. It was an easy process which proceeded as they outlined from the beginning.

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    Response from SellMyTimeshareNow

    Donald, congratulations on the sale of your St. Regis NYC timeshare! We aim to provide a seamless experience for both buyers and sellers and are so glad to hear the process was what you expected. Thank you for taking the time to share your feedback on selling through Sell My Timeshare Now – we hope you will consider us for any of your future timeshare needs.

    Verified purchase
    TechSales & MarketingPriceStaffRates

    Reviewed Sept. 26, 2020

    Everything went smoothly from signing the contract to getting our proceeds. Both the sales person and the escrow agent were very helpful in the process. We were happy with the sales price too. Will definitely recommend this company to our friends.

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    Response from SellMyTimeshareNow

    Thank you for sharing your experience selling your timeshare with SellMyTimeshareNow.com. We are so happy to hear that you found a buyer through our online marketplace, and that your experience through the closing process went smoothly. We strive to provide a streamlined process for both buyers and sellers. Congratulations on the sale of your ownership and thank you again for working with us.

    Verified purchase
    Staff

    Reviewed Sept. 11, 2020

    The agent that managed my transaction did a terrific Job. ** was crystal clear as he described the process, the timeline and what I could expect to happen at every step. Some might be leery of owning a timeshare, but for me and my wife, this worked out perfectly.

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    Response from SellMyTimeshareNow

    We are so glad to hear that you had a great experience with your agent. We take pride in providing great customer service to both buyers and sellers, and we work to make the process as seamless as possible for all involved. Thank you so much for your review, David, and we wish you the best!

    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2020

    Can’t believe how easy this process was! From first call to follow up after closing, Ryan ** and the folks at SMTN have been a pleasure to work with. We just got back from out timeshare yesterday and had an absolute blast!

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    Response from SellMyTimeshareNow

    Emil, we are so glad to hear you had a great time on your recent vacation at your timeshare! We pride ourselves on making the purchase process as simple as possible for buyers on the resale market, so we appreciate your feedback.

    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 4, 2020

    ** was very helpful during the whole sale process. His professionalism, knowledge, and patience certainly made my wife and I confident we had chosen the best company for our purchase. Thank you SMTN!!!! We will certainly recommend you to family and friends.

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    Response from SellMyTimeshareNow

    Thank you for your review of your experience purchasing through SMTN! And congratulations on your recent purchase! We hope you enjoy your future vacations!

    Verified purchase
    Staff

    Reviewed Sept. 1, 2020

    In a final attempt to sell my time I decided to involve SMTN, It took a while but they succeeded to find a buyer. Good and friendly services. For those who also want to sell their timeshare and are getting desperate, use SMTN.

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    Response from SellMyTimeshareNow

    Paul, congratulations on the sale of your timeshare, and thank you so much for your review of your experience selling through SMTN! The amount of time it will take to sell a timeshare does vary depending on the ownership, asking price, and market conditions, but we are committed to working with every owner until a buyer is found. We are so happy we were able to assist you and wish you the best!

    Verified purchase
    Sales & MarketingPriceStaffRatesHonesty & Transparency

    Reviewed Aug. 28, 2020

    In midst of COV 19 pandemic our timeshare was sold at a price that allowed us to recover our costs. I am pleased with our dealings SellMyTimeshareNow. With so many Scams out there it was nice to deal with people who were honest, professional and very helpful. We owned 2 weeks. Buyer only wanted one. Resort would not split. SMTN got creative and saved the deal.

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    Response from SellMyTimeshareNow

    John, thank you so much for sharing your experience selling your timeshares through us. We are so pleased that we were able to assist you, and we wanted to congratulate you again on the sale of your ownership!

    Verified purchase
    Customer ServicePriceTransparency

    Reviewed Aug. 20, 2020

    Going into buying a timeshare was a little bit daunting, as I have never done it before and didn't have a whole lot of knowledge about them. Ryan made everything as transparent and clear as possible. He explained every single step of the process, listed out every single fee and cost associated with the purchase, negotiated for me on my behalf and communicated every step of the process with me. I would highly recommend working with Ryan if you were ever in the market for buying a timeshare.

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    Response from SellMyTimeshareNow

    Thank you for your review, Ross! We are so glad to hear that your purchase experience went so well. We strive for transparency through every step of the process for both buyers and sellers, so we appreciate your feedback. We hope you enjoy your future vacations!

    Verified purchase
    Customer ServicePriceMaintenanceStaff

    Reviewed Aug. 13, 2020

    My wife and I bought into the HGVC years ago as a means to try and fix the cost of bringing our large family together every year for a family reunion. Our 7 children now have families of their own and live in different states. California became the most central gathering place for us, especially because we are beach lovers. As the number of grandchildren has grown, we've needed more points in order to have enough room for us to spend a week together. Being able to buy more points in the secondary market has been an amazing way for us to reach our goals and still remain in our budget. This has really been a boon for our family.

    We use every point every year and have the memories as a family to prove it. Thanks for your help. Others may find timeshares a burden, we have learned how to make them a great blessing in our lives and a wonderful way to come together to celebrate our relationships as family members. It is a cherished tradition for us all.

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    Response from SellMyTimeshareNow

    George, thank you so much for sharing your experience purchasing more points on the secondary market. We are so glad to hear your HGVC ownership is working out so well for you, and that we could assist you in adding even more flexibility and options for usage. Many owners have the same experience when they need to upgrade their existing ownership, and purchasing resale is a great way to save on the costs of adding more points. Plus, by purchasing resale you are helping another owner who is ready to move on from their ownership - buying on the resale market in truly a win-win scenario for all parties! Thank you again for working with SellMyTimeshareNow.com, and we look forward to working with you again if the need arises. Enjoy your future family vacations in California!

    Verified purchase
    Staff

    Reviewed July 29, 2020

    I contacted SMT and dealt with Jason to buy a Marriott timeshare. Jason was fantastic in dealing with someone who didn’t even know what escrow meant, explaining everything fully and gave me the pros & cons to help my decision making. Thank you!

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    Response from SellMyTimeshareNow

    Loa, thank you so much for your positive feedback regarding your experience with Sell My Timeshare Now as well as our representative, Jason! We are so happy to hear that you felt well informed throughout the process, as our goal is to act as a resource for our buyers and sellers and streamline the sales process for all parties. Congratulations on your purchase and we hope you enjoy your future vacations.

    Verified purchase
    Customer ServicePriceRatesTimeliness

    Reviewed July 21, 2020

    We listed our 4 timeshares with SMTN.com over a year ago. Our listed price was too high and we got no response for quite some time. As of today, we have sold 3 of the 4 timeshares that we have listed. We appreciate their service.

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    Response from SellMyTimeshareNow

    Shelvie, congratulations on selling 3 of your 4 timeshares so far! Thank you for sharing your experience working with SMTN.com. We'll work diligently to help you sell the last one as well.

    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed July 16, 2020

    We used SMTN.com to buy our new timeshare in Breck at a fraction of the cost of buying new through the resort. Communication between our sales rep and the rest of the team was wonderful, and we would definitely use them again to buy another week.

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    Response from SellMyTimeshareNow

    Lisa, thank you so much for sharing your experience purchasing through SMTN. We strive to provide a streamlined experience for both buyers and sellers, and we are so glad we were able to find you an ownership that suited your needs. We look forward to working with you again in the future!

    Verified purchase
    PricePunctuality & Speed

    Reviewed June 28, 2020

    Text of review to Consumer Affairs – Gave 1 star. We (my wife and I) purchased a membership in a vacation club-Bluegreen, subsequently unable to use it due to health problems. We were referred to SMTSN which turned into a bigger loss. Most of what we were told was either in error or false. Little contact, no results. Had we checked BBB, we would have known to steer clear. Learned the hard and expensive way. Regret having dealt with SMTSN - too late for us now, maybe not for someone else. Beware all the sunshine and roses. The bloom has faded and the clouds have no silver lining. Gave 1 star as that is the least. With an option, would go way, way lower. Disappointed that I was taken in by glib, smooth talker, who, obviously has done this before.

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    Verified purchase
    Staff

    Reviewed June 19, 2020

    Purchased a timeshare using ** as my agent. It was an easy painless transaction. They communicated with me even on holidays and weekends. They were efficient and handled everything electronically! They even handled reserving our week. I would use them again any day.

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    Response from SellMyTimeshareNow

    Thank you for much for your review, Heba! We strive to provide a streamlined process for buyers and sellers using our platform. We are so glad to hear you had a positive experience with us and hope to work with you in the future!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRatesFollow-Through

    Reviewed June 12, 2020

    Overall I am pleased, with the results and the help provided, by SMTN. SMTN did what they said they would do, but the sales price was lower than expected. I was disappointed in Marriott, that they would not buy back the condo until it was about to be sold for a lower price which would have affected their market selling price.

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    Response from SellMyTimeshareNow

    Calvin, thank you for sharing your experience selling your Marriott ownership through SMTN.com. We are glad that we were able to find you an independent buyer, causing Marriott to exercise its Right of First Refusal on the sale of your ownership. Ultimately, you no longer own the property and no longer have to pay the associated fees. We hope you will consider us again in the future should you ever need to sell or purchase a timeshare ownership. Best wishes and congratulations!

    Verified purchase
    TechSales & MarketingPriceRefunds & PayoutsStaffBillingRates

    Reviewed June 6, 2020

    We took a trip to Nuevo Vallarta, Mexico, Vidanta in particular. In August, 2019...reserved through membership with RCI. We were so impressed by the property and staff we decided to explore the idea of becoming an owner. Already owning at Vacation Village in Orlando and Wyndham in Nashville we were told we could essentially trade these in for ownership at Vidanta. When it came down to the contract signing we realized we're not given any type of trade in on what we owned and we would then be contacted by a company to recoup what we had sent by assisting us in selling the two properties...Sell My Time Share Now.

    Thinking this was all legitimate, we paid the upfront fees as instructed...mistake...and spoke with them regarding suggested pricing...signed everything and were ready to sell! Nothing...not a bite. We were told that sometimes this takes several months to complete a sale...nothing. Out of frustration...we lowered the price...nothing. We asked for a refund and told it just needs time...nothing. Doing more research we believed it to be a scam and disputed the transactions with credit card...nothing. So here we are...needing money because of loss of job due to medical reasons...being promised that they would sell our timeshare for a good price...and still...nothing! I feel taken advantage of by both Vidanta and SMTN, ripped off, scammed and at a complete loss of what to do.

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    Response from SellMyTimeshareNow
    Dear William,

    Thank you for submitting your concerns. After reviewing your file, it appears that our Customer Solutions team has been attempting to reach you via email and phone for several months now, but we have received no response back from you. We will be attempting to reach you again to discuss your concerns, or you can call our Customer Solutions team directly at 407-768-1019. We look forward to speaking with you.

    Verified purchase
    Sales & MarketingStaff

    Reviewed June 5, 2020

    My husband fell for the Hilton time share pitch. We purchased a 2 and a 1 bedroom unit in Platinum Season. We stayed and skied for 4 years but could never trade the week as was described initially. We joked about with what we paid we could be staying in a 5 star hotel! The annual fees seemed OK, but when I saw what we could have purchased our nice units for on SMTN I was upset. Our sales person and everyone we dealt with at SMTN was knowledgeable and efficient. The sales went smoothly. Knowing what we could purchase a time share for on SMTN, we have actually tossed around the possibility of purchasing again in the future.

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    Response from SellMyTimeshareNow

    Thank you for sharing your experience, Jeanne! We are so glad we were able to assist you in selling your Hilton timeshares. If you do decide to purchase again in the future, we are here to help!

    Punctuality & Speed

    Reviewed May 27, 2020

    I contacted this company in July of 2017. I was told that this was a premium company that specializes in selling timeshares. I was convinced to list all five of my unites as they proceeded to collect $7.500 from me. The only offer I received was for someone to take them off my hands, which I am convinced that it was their internal people trying to steal these away and resale them themselves. To this date (3 years later), I have yet to receive any offer other than that above. STAY AWAY FROM THIS COMPANY! It appears they are just old time car salesmen that has moved to a different product.

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    Response from SellMyTimeshareNow

    Dear Bryan,

    We are glad that we have been able to connect with you offline to improve your experience on our marketing and advertising platform. Customer service is of the highest importance to us, and we care about the experience of each of our clients and want to work with you to turn your experience into a positive one. As our Customer Solutions team discussed with you, we'll be following up with you next week regarding next steps.

    Sincerely,

    SellMyTimeshareNow Customer Solutions

    Verified purchase
    Staff

    Reviewed May 21, 2020

    Great experience from start to closing. Our agent answered all our questions and we were starting the closing process within a week of first contact. Even closed quicker than what was expected and ownership transferred over with no issues. Would recommend them to anyone searching for a timeshare.

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    Response from SellMyTimeshareNow

    Linda, thank you so much for sharing your experience purchasing a Wyndham Bonnet Creek timeshare from one of the owners advertising on SellMyTimeshareNow.com. We pride ourselves in streamlining the timeshare sales process for both buyers and owners, so we are glad to hear that your experience was so positive. We appreciate your business and hope you enjoy the ownership for many years to come!

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed May 20, 2020

    SellMyTimeshareNOW made the process quick and easy. Our biggest concern, not having sold a timeshare before, was that we would somehow fall victim to a scam. This obviously was not the case and the transaction unfolded exactly as all documentation said it would.

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    Response from SellMyTimeshareNow

    Casey, thank you so much for your review of your experience selling your timeshare with SellMyTimeshareNOW. And congratulations on no longer owning a timeshare!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2020

    My salesman Victor was knowledgeable, responsive, and quite patient with my multiple property questions, and inquiries...ultimately Negotiated a great deal on a Timeshare at Westin Lagunamar. We now own 3 different properties! Would definitely call in Victor at Sellmytimesharenow IF I decide to purchase or sell my properties!

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    Response from SellMyTimeshareNow

    Anita, thank you so much for your review of your experience purchasing through SellMyTimeshareNow.com. We are so pleased to hear that your experience was so positive and that we were able to find you the perfect ownership. If you need anything in the future, please do not hesitate to reach out to us!

    Customer ServicePriceStaffRates

    Reviewed May 14, 2020

    After giving them almost $2,000 upfront to help me dispose of my Sheraton Flex Vacation, I have had no offers even though I lowered the price. These people are crooks running a Ponzi scheme! Not once have I heard from them! The times I did talk to them is because I initiated the call. They gave me zero guidance as to pricing.

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    Sales & MarketingPriceStaffRates

    Reviewed May 9, 2020

    Be sure to ask the salesperson how many listings they have for your property. I did not think to ask this question and of course my listing is #207 in the line of timeshares for sale in LV on this property, my listing will never sell as there are 175 listed at a lower price than mine. It is my fault, I did not ask the question. It was all sugar during the sales pitch, "we closed this week on a sale in your building", we can sell yours, it likely sold for $1. Buyer beware, do your homework, I paid yet another fee on my timeshare I will never recover. This service is yet just another way to get into your pocket….

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    Response from SellMyTimeshareNow

    Hi Gary,

    Our Customer Solutions team will be reaching out to you today to address your concerns regarding the advertising and marketing of your timeshare. We hope to work with you to resolve your concerns as we want every owner we work with to be successful in our marketplace.

    Thank you,

    SellMyTimeshareNow Customer Solutions

    Verified purchase
    Anne increased rating by 3 stars.
    Customer ServicePriceRates
    After a positive interaction with SellMyTimeshareNow, Anne increased their star rating.

    Original Review: May 2, 2020

    I was directed to SMTN by Customer Service people in 2018. They were eager to collect my $1798 +fee and “list” my timeshare with Westin. As of April, 2020 my timeshare has not sold, even after dropping the price to below market value according to their guidelines as to "value". I have never hear from SMTN since I purchased their service in October 2018. We have been "conned" into pre-paying a very large fee with no subsequent efforts by SMTN. This company takes your money - then does nothing in return. After seeing reviews of so called "happy people" - I firmly believe those reviews are fake and another "con" job from this company. DO NOT FALL FOR THEIR CON! ZERO stars. But forced to give them one just to write this review.

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    Response from SellMyTimeshareNow

    Dear Anne, thank you for working with out team to come to a successful resolution. SellMyTimeshareNow.com is an online marketplace; we offer advertising and marketing services to timeshare owners seeking to sell. Since you signed up with SellMyTimeshareNow.com, your advertisement has been live in our marketplace where it has been receiving exposure to a daily audience of buyers who visit our marketplace. Unfortunately, we cannot control on which ads buyers submit inquiries or place offers, nor can we control the length of time that it may take to receive an acceptable offer. Regarding the positive reviews of our company on ConsumerAffairs, these are from real clients who have successfully sold or purchased timeshares through SellMyTimeshareNow.com. We do NOT and have NEVER solicited fake consumer reviews through any means. One of the reasons we partner with ConsumerAffairs is that they are a third-party platform with their own standards for determining the validity of such reviews.

    Peter increased rating by 1 star.
    Customer ServiceSales & MarketingPriceRates
    After a positive interaction with SellMyTimeshareNow, Peter increased their star rating on June 22, 2020.

    Updated review: June 22, 2020

    SMTN has stepped up and has resolved our complaint to our satisfaction.

    Original Review: April 23, 2020

    I was directed to SMTN by Customer Service people in 2017. They were eager to collect my $1750. +/- fee and “list” my time share with Westin. In 2018 when questioned about their lack of any activity I received an email suggesting I review my ad. It’s not my job to write the ad, that’s what my fee was for. As of April 2020 my timeshare is not sold and I never hear from SMTN. This is very marketable as it's a float week, premium one bedroom knockoff unit, sleeps at least 4. Owner can trade to any other Westin Vacation resorts, trade into Marriott Bonvoy points or move to Interval International. We were very flexible with pricing and listed it as recommended by SMTN. I feel conned into pre-paying a large fee with no subsequent efforts by SMTN. Glad some buyers are happy but as a seller it’s very disappointing.

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    Response from SellMyTimeshareNow

    Dear Peter, we are sorry to hear that you are unsatisfied with the services provided by SMTN. SellMyTimeshareNow.com is an online marketplace where owners can advertise their timeshares for sale. We provide marketing and advertising services through the marketplace and website, SellMyTimeshareNow.com, which offers exposure to buyers and travelers interested in timeshare ownership. We use a variety of digital marketing strategies to drive buyers to our marketplace and provide exposure to owners advertising with us, including search engine optimization (SEO), paid search advertising (PPC), social media marketing, email marketing, and others. Unfortunately, we cannot guarantee the length of time it will take to receive an offer or find a buyer for each owner we work with, as there are many factors that contribute to each sale (including ownership details, asking price, and current market conditions). However, we are committed to helping our clients until their interval is sold, and we look forward to continuing to work with you to prove the value of our services. As you have discussed with members of our Customer Care team, we will continue to work with you over the coming months to promote your advertisement and ownership for sale. Thank you for working with us to address your concerns and we appreciate the opportunity to continue to earn your business.

    Profile pic of the author.
    Customer ServiceSales & MarketingRefunds & PayoutsStaffBilling

    Reviewed March 18, 2020

    I had a very good experience with SMTN. After being expertly duped into buying a timeshare with Westgate, I looked up SMTN and got in contact with them. Joe ** was the associate who handled my situation from start to finish. I’d like to give a big shout out to Joe. Excellent employee. He was a very nice, very professional person who explained literally every step of the process, and why those steps were being taken. He was very easy to talk to, and answered all my questions patiently. He explained that I was paying to place an advertisement for my timeshare onto SMTN’s official website. He explained the chances of Re-selling my timeshare with them were very good, and then he showed me how many people worldwide actually visit and browse through the website per day. It’s hit or miss whether anybody will buy or not, but at least your timeshare gets exposure.

    Joe made it very clear that it wasn’t an absolute guarantee, but the odds were in my favor. That sounded fair, so I paid the $1,600. As it turns out, due to an oversight purely on my part, I wasn’t able to afford that in the long run. But luckily for me SMTN has a policy that states you can change your mind within ten days of the purchase and get your money refunded. I called Joe ** and he was very understanding. He didn’t make me feel bad about it at all. No guilt trips, or attempts to talk me out of it were used. I got my money put back onto my credit card and all is well.

    I still have this Westgate timeshare to deal with, but in time when I can afford it, I’ll come back to SMTN. It’s NOT a scam. It is a legit business with good people behind it. If it were a scam, they would’ve taken my money and ran, or had a “All Sales Final“ rule or something. Many negative reviews on here and other sites are addressed by and fixed by SMTN. Scams do not make that effort. SMTN makes it quite clear what they do and how they do it, so make sure YOU understand before buying. That’s your responsibility.

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    Response from SellMyTimeshareNow

    Thank you for your review, John! And thank you for your wonderful feedback about our representative, Joe! At SellMyTimeshareNow, we take pride in assisting clients with selling, buying, and even renting a timeshare from start to finish. Our team always focuses on explaining our marketing and advertising service and the process of selling as clearly as possible, to all parties involved. We’ll be happy to assist you when you are ready to sell your timeshare in the future! We look forward to hearing from you.

    Verified purchase
    Punctuality & Speed

    Reviewed March 11, 2020

    Nanea Ocean Villas Timeshare Purchase. We purchased a timeshare resell and our experience was a positive one. We were keep informed throughout the entire process and we were given clear and concise instructions from the time of submitting an initial offer through the timeshare closing. Whenever we had questions, they were answered promptly. Lastly, we got a great deal on the timeshare!

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    Response from SellMyTimeshareNow

    Thank you, Peter. Our goal at SellMyTimeshareNow is to keep both the buyer and the seller informed throughout the sales process. One of the reasons SellMyTimeshareNow is a leader in the resale timeshare industry is because we make it easy for clients to search our website to find their desired vacation ownership at a reasonable price. We work hard to connect buyers with timeshare owners advertising their properties in our marketplace, and we are glad we were able to assist you! Congratulations, and we hope that you enjoy your new ownership at Nanea Ocean Villas!

    Kerry increased rating by 3 stars.
    Customer ServiceContract & TermsSales & MarketingPriceRefunds & PayoutsRates
    After a positive interaction with SellMyTimeshareNow, Kerry increased their star rating on March 12, 2020.

    Updated review: March 12, 2020

    UPDATE: SellMyTimeshare has reached out to me to find a way to resolve all my issues. I'm actually impressed they even cared to follow up with me. I spoke with Mary who has taken every effort to make sure I get out from under this timeshare. One option I didn't know they had is to also rent my timeshare. Which is a great option for me and they will set this all up in addition to some extra services to keep promoting my timeshare for sale. I don't know what the result of the new changes will be but I'm glad I have not been forgotten about and left feeling taken advantage of.

    Original Review: March 11, 2020

    My timeshare has been listed with this company going on 2 years. NOT ONE INQUIRY. Even after reducing the price many times. The sales person told me I could get a refund in the first year but when I called the company at the end of the year to get a refund they said there was no such thing. Paid a huge fee for these people to sell my timeshare and now I'm out that money and still have a timeshare I don't use. SELLERS BEWARE!

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    Response from SellMyTimeshareNow

    Thank you, Kerry. It has been a pleasure working with you. Our goal here at SellMyTimeshareNow is to make sure that we assist you throughout the process and that we use every tool that is available to us to help you with the sale of your timeshare. I look forward to assisting you and hope that you begin to receive inquiries and possible offers on your ownership soon!

    Verified purchase

    Reviewed March 4, 2020

    I purchased a fixed week 8 timeshare at Gold Point Condominiums in Breckenridge. I worked with ** who managed the deal. I'm very happy with the timeliness of the transaction which went off without a hitch. I used the property last week and was overjoyed with my purchase. I'm looking forward to using this property every year!

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    Response from SellMyTimeshareNow

    Thank you for sharing your experience, Thomas! We are grateful that we were able to assist you in securing your new ownership with Gold Point Condominiums in Breckenridge. One of the benefits of working with SMTN to buy or sell is our staff of experienced professionals like Steven who help to streamline the process! Congratulations on your first vacation in your new timeshare, and we hope that you and your family continue to enjoy your new ownership.

    Verified purchase
    Customer ServiceRates

    Reviewed Feb. 20, 2020

    I was extremely pleased with every aspect of how Sell My Timeshare NOW handled my purchase of multiple timeshares. They even called me up and sent me emails when a bargain hit the market for places that interest me.

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Richard! We are happy to hear that your experience with Sell My Timeshare Now was so positive. We hope you enjoy all your future vacations!

    Verified purchase
    Customer ServiceTechMaintenanceStaffBilling

    Reviewed Feb. 19, 2020

    First of all, let me say that in my desperation, I acted rashly so fell for a con. So that is on my head. I signed up with SMTS in 2016 and nothing has happened - no activity on my time share. But, that is based on demand so, fine. However, **, an employee of SMTS, contacted me on 5/9/2019 with an offer to offload my TS if I paid ~$5k. Because he is associated with SMTS, I was more gullible than I normally am. Part of the contract I signed is that I would no longer be responsible for maintenance payments. Well, when the time for payment came due, everyone with whom I'd associated, including **, disappeared into the woodwork.

    A few weeks ago I called Customer Service at SMTS and related the whole saga (I was put on hold the first time and the person disappeared but the second guy stayed on the line and typed up what I was telling him and said someone would be in touch. ** is still an employee. I have heard nothing back since. Hence, this review. I have reached out to a couple of legal firms to pursue action against the firms with whom ** had me contract, and this is sort of underway. But I wanted to warn other potential victims. Again, I blame myself for trusting someone I should not have.

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    Response from SellMyTimeshareNow

    Shama, we apologize for your experience, and we take your feedback very seriously. We would appreciate the opportunity to speak with you to learn more about the issues you have experienced. Please expect a call from a member of our Customer Solutions team to discuss your concerns in detail and to provide additional assistance. We look forward to speaking with you.

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 18, 2020

    We sold our timeshare with you. It was so easy. We were kept informed every step of the way which was not so easy given the time difference but everything was dealt with straight away. Any questions we had was answered promptly.

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    Response from SellMyTimeshareNow

    Brian, thank you so much for your kind review. SellMyTimeshareNow strives to keep our clients informed throughout the sales process, no matter where they are located geographically. Thank you again for your review, and congratulations on the sale of your timeshare!

    Verified purchase
    PriceRates

    Reviewed Feb. 18, 2020

    We purchased our timeshare for a very specific purpose along with two other families. To make it work we had to find the right units at the right price. SellMyTimeshareNow was very good at negotiating our price and finding something that worked for all of us. We look forward to using this each year.

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    Response from SellMyTimeshareNow

    Thank you for your review, Chip. We are glad that we were able to help you and your family purchase the perfect ownership to meet your needs. SellMyTimeshareNow is the best marketplace for timeshare resales, and our dedicated representatives are focused on connecting buyers like you with owners who want to sell their timeshares! Congratulations on your recent purchase. We hope that you and your family enjoy your new timeshare ownership and create lasting memories.

    Krista increased rating by 3 stars.
    Contract & TermsPriceRefunds & PayoutsStaffRates
    After a positive interaction with SellMyTimeshareNow, Krista increased their star rating.

    Original Review: Feb. 10, 2020

    I was referred to SellMyTimeshareNow a few years back and paid the up front fees. The woman I spoke with was so convincing that I would have no problems selling my timeshare and they would help me sell. It has been more than 2 years and not even an offer and I have reduced the price to much lower than I owe at this point. When I contacted them about a refund they told me I could only have that in the first 10 months but was never told that when I first listed with them. Now I’m stuck with a timeshare I pay for, never use and down the fee for this place. I have never been contacted by these people once they had my money to help sell the timeshare either. Just beware!!!

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    Response from SellMyTimeshareNow

    Krista, thank you for working with us to resolve your concerns and frustrations. We apologize that your experience with us was not what you expected, and we take your feedback very seriously.

    Customer ServicePriceRefunds & PayoutsRates

    Reviewed Jan. 30, 2020

    Was contacted by SellMyTimeshareNow a few years back. Couldn't afford them at the time. More recently, we had money from tax return, so we were hoping to sell our timeshare in St Maarten that we were pressured into. We paid their fees to list the timeshare and even sent unique pictures (and a LOT of them). The timeshare has been listed coming up on 2 years now. We've never had an offer.

    Recently, they called and told us for "only" about $2000 more, they would put us in a special program to use a lawyer to free us from our timeshare. We had already paid a large amount up front, and they wanted to add more than $2000 to this sum. At that rate we'd almost pay for our timeshare again. They assured us that listing before spring would bring in offers. The resort has been improved (largely due to hurricane damage) and is now associated with RCI and II, but we still haven't seen a single offer. We're listed at the lower end of prices for our resort on their site. We avoided being the cheapest just to avoid looking like there's something wrong with our unit/week.

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    Sales & MarketingPriceStaffRates

    Reviewed Jan. 30, 2020

    SellMyTimeshareNow worked with me to sell both of my timeshares with Westin in Mauii. I had realistic expectations of the amount of money I wanted to walk away with, and they helped me find buyers. About half of the sales price came to me, as expected. I had seen units through all kinds of websites for sale by owner as low as $1.00! I didn’t want to go through the hassle and headache of trying to sell my own units. Zachary was very courteous and easy to work with, and responsive to my questions. When you are to get out from under, give them a try.

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    Response from SellMyTimeshareNow

    Mariphil, thank you for your kind review of SellMyTimeshareNow. Our team strives to make sure our clients have realistic expectations about what to expect when selling, and we pride ourselves in assisting clients throughout the sales process from start to finish. SellMyTimeshareNow is a respected leader in the timeshare resale industry because of the dedication and hard work that we put into advertising and marketing your timeshare, providing the best exposure to buyers online. Congratulations again on the sale of your Westin ownership!

    Sales & MarketingBilling

    Reviewed Jan. 25, 2020

    I was sold a bill of goods prior to purchasing this service. Never received any offers. Total waste of money! In my opinion, this organization is not providing anything more than listing your property on their site which they claim gets significant activity. Now, I realize it is more of a scam than a true service.

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaffTransparency

    Reviewed Jan. 22, 2020

    Although our time share purchase was complicated and lengthy, our agent, ** kept us informed and up to date throughout the entire process. We purchased two weeks at Hilton Grand Vacation Club at Borgo Alle Vigne. The original deed had multiple weeks combined into one deed, which required splitting to complete the process. Additionally, the owner lived overseas which slowed the communications and paperwork process, but throughout everything we had excellent communications with Thomas. We knew exactly what we wanted, and two Platinum weeks at Borgo Alle Vigne was worth the extended transaction. Thomas was very professional and great to work with, and we highly recommend him. The fees for the process were reasonable, especially considering everything involved. Thanks again for a great transaction.

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    Response from SellMyTimeshareNow

    Thank you for your review, Roger. We appreciate hearing about your experience with SellMyTimeshareNow. Our representatives always strive to match buyers with the perfect ownership, and we are so glad to hear that Thomas was able to find exactly what you were looking for from one of our timeshare owners who was seeking to sell. Thank you for recommending our services to others. We hope that you enjoy your new ownership with Hilton Grand Vacations Club!

    Verified purchase
    PricePunctuality & SpeedRatesHonesty & Transparency

    Reviewed Jan. 21, 2020

    Marriott SurfWatch timeshare purchase. I bought the 2 BR time share, was a little concerned about purchasing it. Made a good deal on the purchase. Every thing went very good. Just finished the whole process. I asked if they could get a reservation, they checked on what was available, good time, they made I for me. Every things went as they told me, I asked for information, got that quick, all proved honest and accurate. No problems, very well pleased with the whole process. Price and all cost was just what they told me at the start. I recommend anyone can buy a time share with them. I may even buy another one, still thinking of buy one at another place. Our whole family really like Hilton Head Island and are happy we bought the timeshare there. I own another timeshare in Vegas, have owned it a long time. Use it every year, they are in my opinion really good if you get a good one the location you want. William **.

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    StaffTransparency

    Reviewed Jan. 6, 2020

    I'd like to thank all your employees for their help and knowledge about buying a timeshare through your company. Everything went smoothly and being kept up to date on everything made the purchase easy and trustworthy as I was a bit nervous about buying online. Thanks again for your help and expertise.

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    Response from SellMyTimeshareNow

    Rhonda, we appreciate you taking the time to leave a review regarding your experience with SellMyTimeshareNOW. Our team takes great pride in assisting our customers throughout the entire sales process, and our goal is to provide a seamless, hassle-free experience whether you are buying or selling through our online marketplace. Congratulations on your new timeshare ownership at the Grandview at Las Vegas resort!

    Customer ServiceSales & MarketingMaintenance

    Reviewed Jan. 3, 2020

    They promise me my IHG time share points would be sell in less then a year 2 years ago. Up until now I still own my time share. They got to me because I was upset IHG sold me the property without disclosure details like my maintenance fee will go up every year. My points if I don't transfer them in to the IHG account will expire in 1 year and if I transfer the I lose a big chunk of them plus $79 transfer fee. I was furious. I went online and I just called the first number it came up on the search. They asked me $2000 and I was so stupid I gave it to them so not only I'm stuck with my timeshare but I also lost the $2000 on top of it. I went back for an Owner presentation to complain about the stuff they did not disclosure and they said I'm stuck with my property forever because they will never sell it. LEGAL SCAM...The USA law should not allow that.

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    Alvaro increased rating by 4 stars.
    Sales & MarketingPriceRates
    After a positive interaction with SellMyTimeshareNow, Alvaro increased their star rating on April 18, 2020.

    Updated review: April 18, 2020

    The company contacted me and they resolved the issue. They were very fast and kind.

    Original Review: Jan. 2, 2020

    Hi. We see with sadness that the money invested with you for the sale of my property on Westgate Town Center was a total loss. We don't have a single offer, and has arrived even though we have lowered the price to half the purchase value. If they had told us that the management you do is so bad we would not have taken this bad service. https://www.sellmytimesharenow.com/timeshares/index/content/details/AdNumber/2390201/

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    Response from SellMyTimeshareNow

    Dear Alvaro,

    Thank you for working with us to resolve your concerns. As an advertising and marketing platform, we cannot guarantee a timeframe in which any property will sell, nor can we control whether offers will be received at your asking price. On the resale market, buyers are often looking for a deal compared to retail pricing, and many factors will contribute to whether or not you may receive inquiries or offers. Ultimately, customer service is a top priority at SellMyTimeshareNow.com, so we are very glad that we were able to connect with you and come to a resolution. We wish you the best in the future.

    Sincerely,

    SellMyTimeshareNow.com Customer Care

    Profile pic of the author.
    Customer ServicePrice

    Reviewed Dec. 28, 2019

    I was swayed into marketing my Diamante Resort or/ Diamante. Dunes Resort by the Time Share Resales Division of Occidental Vacation Club (OVC) when we purchased a timeshare with them, and received a credit for trading in our Diamante Dunes Executive Suite to lower their asking price. Timeshare Resale Division handled the transfer and obligation over to SMTS - Worst decision I ever made - I would get emails of interested parties (about 6) but only once got an email that they had decided against the purchase.

    Called them several times to see why these "turn downs" were not emailed to me or even in my "SMTS Portal" where I was supposed to see all transactions. There were never any follow up telephone calls to interested parties or emails to them to find out why they decided against the purchase. I had even lowered my price on this 1590 sq. ft. executive suite to $5000 (the lowest on the market) got 2 "interested party emails" but, again no follow up and no turn downs. Customer service severely lacks and you can never get a straight answer from them.

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    Reviewed Dec. 24, 2019

    I was skeptical at first on purchasing a timeshare through this online site. However, not only did they secure the timeshare I wanted they also arranged for me to purchase the following week from the same family. I was kept up to date on each step that was progressing along the way. Sell My Timeshare folks did everything right and really exceeded my expectations. I could not be happier.

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    Response from SellMyTimeshareNow

    Thank you so much for your review, Robert! Sell My Timeshare Now strives to keep the process simple for all parties. The purpose of our marketplace is to connect owners with buyers just like you, and we are so glad to hear that your experience purchasing from one of our owners was so seamless. Thank you again for your business, and we hope that you enjoy your new ownership with the Royal Cancun!

    Reviewed Dec. 20, 2019

    We were told 2 years ago when we paid our fee of 1300 dollars that 30000 was a low asking price. No offers. We lowered the to 5000. No offers. Lowered again to 1000 and still no offers. Don't waste your money SMTSN. Approach the timeshare manager and see if you can just give it back.

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    Verified purchase
    PriceStaffProcess

    Reviewed Dec. 19, 2019

    I recently purchased points from a timeshare owner that was looking to move on from their ownership. SMTN was able to provide me with the necessary assistance to allow this purchase to take place. This was my first experience with this type of purchase and I was very skeptical from start to finish. I must say that every step of the process as explained to me in detail was exactly the way things eventually worked out. The process does take some time but be patient and the results will be positive. This is a legal process so the proper steps need to be followed.

    The biggest delay, to which SMTN was not at fault, was from the resort where the timeshare was located. Nothing was a priority to them even though they charge a small transfer fee. SMTN worked hard for me and was very diligent in their efforts. I would highly recommend that if you are looking for a timeshare purchase contact SMTN first and save considerable money in regards to direct from the resort purchases. We are very satisfied purchasers.

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    Response from SellMyTimeshareNow

    Tim, thank you so much for your recommendation of our services. We are so glad that we could assist you with your purchase, and that your experience was so positive. SMTN’s goal is to make sure that both buyers and sellers understand all the steps in the sales process from start to finish so that there are no surprises. We hope that you enjoy vacationing with your new Embarc Resorts ownership. Congratulations!

    Verified purchase
    Staff

    Reviewed Dec. 18, 2019

    I used Zach to first find my first, then a second, Maui property, then he negotiated a price, and provided guidance through the full process, e.g. with the closing company and then with state title registration. Every step was professional and helpful.

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    Response from SellMyTimeshareNow

    Ken, thank you so much for your review of SellMyTimeshareNow.com. We are grateful that you are a returning customer. Our team strives to assist our clients throughout the entire purchasing process. We hope that you enjoy your new timeshare ownership in Maui, and we hope to assist you again in the future with any other timeshare purchases!

    Verified purchase
    Geoff increased rating by 2 stars.
    Customer ServicePrice
    After a positive interaction with SellMyTimeshareNow, Geoff increased their star rating on Jan. 6, 2020.

    Updated review: Jan. 6, 2020

    Customer service and I were able to resolve this matter.

    Original Review: Dec. 12, 2019

    My wife and I decided to get out of one of the biggest mistakes we have ever made and we enlisted SMTN to do it for us. We paid them $1500 and were told that the titling fee was included in this. They said that was usually $1000-$1200 dollars. After setting our timeshare at a ridiculous price, and several months of reducing it down to next to nothing, we ended up relinquishing it back. We never received any offers on our timeshare at all. We had an inquiry but when I called the number back the “hold music” was exactly the same as SMTN’s.

    So after giving our timeshare back I reached out about getting my money refunded. I have been met nothing but resistance and denial. They said their price was a package deal and had nothing to specifically do with a Titling Fee even though it clearly says it on my receipt that it is. Now Brianna ** is telling me that she will call me back the next day with an answer but I never get a response until I email her (this has happened a couple times and now I’m getting no repose). And they don’t want to refund me anything for the service they didn’t complete. Not even a refund for the Titling Fee that they didn’t do. This company gets the last kick in during the timeshare battle. Kudos SMTN... you guys are a real class act. Stay away from Welk (our “maintenance” fees doubled in the five years we had the timeshare) and stay away from SMTN.

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    Sales & Marketing

    Reviewed Dec. 12, 2019

    Spoke to rep in February of 2019 to put My timeshare up for sale. Which I did. Paid its fees and my maintenance fees. Was told such a hot property should sell quickly. I under bid the lowest property on the site. And I have not heard squat from anyone since then. So as I read the reviews of others selling this year I truly believe I have been scammed yet again!!!!

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    Price

    Reviewed Dec. 10, 2019

    I reached out to one of their affiliates and was ultimately referred to Sell My Timeshare Now. They came back with some ridiculous prices of what my unit was worth. The value they came up with was 7 or 8 times the current market value. I asked, do you have any recent sales to support that value. Their answer was no but we had a lot of offers for your type of unit. Really? They felt very confident that I would get a lot of offers in that price range but I had to layout $1300 in order to list my timeshare week. I’m not sure I believe any of the reviews on here that seem to be so glowing. You would be better off listing it on eBay or RedWeek, which is what I’ll end up doing. Do yourself a favor stay clear and you’ll save a lot of money.

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    StaffProcess

    Reviewed Nov. 25, 2019

    I was very pleased with the sales people I worked during the process. Jonathan ** was very patient with me when trying to sort out the point systems and getting the correct points to him that he was able to use. I felt swamped with paper work at times be think for the most part every thing turned out well.

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    Response from SellMyTimeshareNow

    Thank you for your review of your experience with SMTN. We are so pleased to hear that you were happy with our services and that Jonathan was so helpful during the sales process. We strive to provide a high level of customer service to all our clients. We hope to work with you again in the future!

    Verified purchase

    Reviewed Nov. 17, 2019

    As a buyer of a timeshare, I did have positive experience in regards to the purchasing of a Hilton Grand Vacation Club. It took about 60 days from end to end and then was able to make my first vacation booking. I did hesitate at the beginning since ratings at BBB were low however someone pointed out the fact the Timeshare Closing Services company was truly dealing the closing and they have very good rating. That eased my anxiety.

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    Response from SellMyTimeshareNow

    Jimmy, thank you for your review about your experience purchasing an HGVC ownership through SellMyTimeshareNow. And congratulations on your first vacation booking!

    SellMyTimeshareNow.com has been in business since 2003. While it is unavoidable that a company that has been in business as long as SellMyTimeshareNow will receive some negative comments, we have a long tradition of working closely with both Consumer Affairs and the BBB to resolve any negative reviews or feedback we receive from consumers. Unfortunately, the BBB’s letter rating system does not take into account the full size of our business relative to the number of complaints received, nor do they include positive customer reviews in their calculation of a company’s rating. We work with tens of thousands of owners, buyers, and travelers every year, in comparison to the relatively small amount of complaints received each year through the BBB. This is why our focus is on working with each of our clients to achieve the best possible outcome for their unique situation and goals, and to foster actual transactions on the secondary market.

    Thank you again for choosing SellMyTimeshareNow to help you purchase your ownership! If you need assistance in the future, we would love to work with you again!

    Verified purchase
    Price

    Reviewed Nov. 14, 2019

    I have been looking to buy more points to take my grandchildren with us on vacation and resale is the most price effective way to do that. Buying through SellMyTimeshare.com was very easy and transparent. They walked me through the steps and did all of the paperwork. They have a great selection of properties and point totals. I would recommend them if you are looking to buy a timeshare at a great price. I will definitely use the company again if I decide to buy more points. It was a great experience and saved me a lot of money.

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    Response from SellMyTimeshareNow

    Michael, congratulations on your recent purchase! We hope that you and your family enjoy your future vacations with the Hilton Grand Vacations Club. SellMyTimeshareNow prides itself on making the purchasing process as straightforward and hassle-free as possible. We appreciate your honest feedback regarding your experience, and we hope to work with you again in the future!

    Sales & Marketing

    Reviewed Nov. 14, 2019

    I inquired about selling my timeshare and now I cannot get off of their spam list. I have replied 3 times to let them know I selected another company and to stop emailing me but the SPAM continues, and frequently. DO NOT TRUST THIS COMPANY WITH YOUR PERSONAL INFORMATION!

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    Response from SellMyTimeshareNow

    Michael, we sincerely apologize for any issues you experienced in unsubscribing from our contact list. We make every effort to reach consumers who submit their information via our website or who are referred to us. However, we also honor unsubscribe requests received from any consumer and take great care with consumers’ personal information.

    After receiving your review, we researched your situation to ensure there was no breakdown in our processes. It appears that you submitted your contact information via a form on SellMyTimeshareNow.com on 11/4/2019. On the same day, you were separately referred to us via a third party. These two files each contained a unique phone number as well as a unique email address (one of your Gmail addresses submitted did not have a period between your middle initial and last name, while the other did), so our system did not recognize these submissions as coming from the same individual. When we received your unsubscribe request, we promptly honored this, but only one of the files was unsubscribed. Gmail is a unique email provider in that they ignore periods in the address before @gmail.com. Consequently, the other version of your email address continued to receive emails from us as it hadn’t yet been unsubscribed. This was an honest mistake that we promptly addressed once we discovered the cause of the issue. All versions of your email address in our system have been unsubscribed and are marked as “Do Not Contact”.

    Verified purchase
    Price

    Reviewed Nov. 13, 2019

    The process was pretty easy and no hidden cost. The whole process took about 8 months, so make sure you allow enough time to purchase before your next vacation. I would recommend anyone to buy their timeshare thru Sell My Timeshare Now.

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    Response from SellMyTimeshareNow

    Thank you for your feedback and recommendation, Josalyn! SellMyTimeshareNow strives to keep our process easy for all of our clients. We appreciate your advice to future buyers to remain flexible with the timeframe of the sale. The closing process varies depending on the resort or ownership being purchased, and in some cases it can take between 120 to 150 days. Congratulations on your purchase and we hope you enjoy your new timeshare ownership at Wyndham Grand Desert!

    Sales & MarketingPrice

    Reviewed Nov. 13, 2019

    They convince you that your timeshare is worth a lot more than it is ($19,999.00). Of course, if you can sell it within limited time for a higher price, you'll get your money back. No chance of that. I advertised mine in March of 2018 and other than the first two standard messages I received from them, I hadn't heard anything. Only within the last two months or so has someone contacted me about selling for somewhere around $2,000. Of course after that, paying annual maintenance fees, etc. I'd come out in the hole. I've requested my ad be discontinued as of today. If you notice on the review ratings, the four+ star ratings are for those people that buy the timeshares, not for those selling them.

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    Verified purchase

    Reviewed Nov. 13, 2019

    I had an overall great experience and I got a really great deal. I'm excited because we are able to use the 2019 points this year. I am very please with the services I was provided during the process of purchasing my timeshare.

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    Response from SellMyTimeshareNow

    Thank you for your feedback, Chakeeta! SellMyTimeshareNow strives to provide a high level of customer service to all our clients. We are excited for you and hope you enjoy your new timeshare ownership at Hilton Grand Vacations Club on the Boulevard. Congratulations!

    Verified purchase
    Connie increased rating by 2 stars.
    Customer ServicePriceStaff
    After a positive interaction with SellMyTimeshareNow, Connie increased their star rating.

    Original Review: Nov. 12, 2019

    I decided to use SMTN so I didn't have to worry about someone trying to take advantage of me during the sale of my membership. Well, someone DID take advantage of me and that was SMTN. When I initially spoke with Sebastion he told me it would cost $800 dollars to sell my membership. I asked if, once I listed with them, they took care of everything and I would hear from them when the sale was complete. He assured me that was how it worked. However, other agents called me frequently with "offers". One for $1!!!! I finally settled on $1500 but there was a "settlement" cost of $750(?)

    I started this process in April and since then have been contacted several times by the title company to call the campground myself to get info for them. This went on the entire summer while I was traveling. The last time I called the campground they assured me the membership had been transferred. That was approximately 6 weeks ago. I finally was called by the title company to say the sale was final and they sent the papers and the check for $750. So I made NOTHING on my sale and ended up being out of pocket $50.

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    Response from SellMyTimeshareNow

    Connie, thank you for speaking with us and allowing us to address your concerns and feedback directly. Upon receiving your review, our Customer Care team immediately reached out to you with the hopes of better understanding why you were not satisfied with SMTN’s services, even though you were able to locate a buyer and successfully sold your campground membership through our platform.

    SellMyTimeshareNow.com is a marketing and advertising company that offers owners an online platform to connect with buyers on the largest and most active online marketplace for timeshare resales and membership resales. Our focus is providing owners the best exposure available by using sophisticated search engine optimization and other digital marketing strategies to drive the most buyer traffic to our site. We cannot control the dollar value of offers submitted on your ownership as both independent buyers and third-party real estate agents can submit offers to you at any price. In turn, we present these offers to you, and it is up to you to either accept or decline these offers as you see fit. We are sorry that you were not happy with the offers you received, or—as we learned when we spoke with you—with the length of time the transfer process took. The campground where your membership was located requires that the owner complete their resort specific paperwork directly without the assistance of a third party closing company. There are a few resorts that can make the transfer process difficult and time consuming, which is unfortunate for all parties involved. We apologize for any confusion or frustration this caused you.

    David increased rating by 4 stars.
    Sales & MarketingPrice
    After a positive interaction with SellMyTimeshareNow, David increased their star rating on Dec. 1, 2019.

    Updated review: Dec. 1, 2019

    After posting my original review, I was contacted by a member of the Reputation Management Specialist team, who worked closely with me to resolve my situation in a timely fashion.

    Original Review: Oct. 30, 2019

    I inherited a timeshare in Mexico, and wanted to sell it. Sell My Timeshare Now was really helpful UNTIL I signed up with them, paying their exorbitant fee. They told me to list it at $34,000 since prospective buyers would try to negotiate down, and that was a fine price. After a few weeks of no offers, I began reducing the price by 10% per week, and still no offers have come in. Now it is below $3,000, and still no offers. As far as I can tell, SMTN is happy to collect a crazy amount for the little bit of server space my ad takes, all the while knowing the condo will not sell. I have no idea how they live with themselves.

    In addition, when I asked what percentage of listings sell through their ads, they said they do not know, because after connecting buyers and sellers, they exit the process. Hogwash! When they connect a prospective buyer and a seller, and the ad is withdrawn soon after, they know there has been a sale. Their denial of knowing whether a sale has happened is evasive and obfuscatory. For shame!

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    Response from SellMyTimeshareNow

    David, thank you for speaking with us and allowing us to address your concerns and feedback directly. Upon receiving your review, our Customer Care team immediately reached out to you with the hopes of better understanding your frustrations. SellMyTimeshareNow.com is a marketing and advertising company that offers owners an online platform to connect with buyers on the largest and most active online marketplace for timeshare resales and membership resales. Our focus is providing owners the best exposure available by using sophisticated search engine optimization and other digital marketing strategies to drive the most buyer traffic to our site. We cannot determine the timeframe of any individual sale, nor can we control the amount of inquiries each individual advertiser receives or the dollar value of those offers, as independent buyers and third-party real estate agents submit these inquiries and offers.

    While we cannot determine the timeframe of each individual success, we are committed to helping our clients until their interval is sold. Accordingly, we are committed to advertising your ownership in our online marketplace until a buyer is found. As with any type of advertisement, details such as asking price and season can have a significant effect on whether buyers or renters decide to make an offer. After your latest price reduction, you did receive an inquiry on 10/25/2019 but the buyer elected not to move forward with the purchase on 10/29/2019. We look forward to continuing to work with you to find a buyer for your ownership, and we appreciate your time and consideration in allowing our team to address your concerns.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 28, 2019

    Easy and smooth transaction. Everyone was friendly, personable and professional. They were easy to reach and always returned either a phone call or an email. All paperwork and documents were handled professionally and with the privacy one would expect when dealing with time sensitive documents containing personal information. From my perspective, they are an A+ Rated company.

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    Response from SellMyTimeshareNow

    Robert, thank you for your review of SellMyTimeshareNow. It’s great to hear that our services worked for you and that our team handled your transaction efficiently and with professionalism. We strive to provide excellent customer service and, of course, we take extreme care regarding the privacy and personal information of our clients. Thank you again for your review, and congratulations!

    Customer ServicePrice

    Reviewed Oct. 26, 2019

    After researching several timeshare selling companies I decided to go with so my timeshare now. I paid an upfront fee of $2500 and they listed my timeshare as they promised. After one year I have had no bids on my timeshare even though I dropped the price several times. They even had the nerve to call me and tell me that they could legally take the timeshare out of my name for another $2500. I could have kept it and paid the maintenance fees for another five years for that amount of money! Don’t waste your time or money with this company. It may work for you but it did not work for me.

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    Response from SellMyTimeshareNow

    Wanda, thank you for speaking with us offline about your comments. Upon receiving your review, our Customer Care team immediately reached out to you with the hopes of coming to a resolution. We subsequently learned that while our service was what you had expected, you had changed your mind about selling your ownership. Per your request, we have removed your advertisement, effective 11/18/2019. In accordance with your agreement with SellMyTimeshareNow.com, if you decide to sell in the future, please simply contact us and we will immediately reinstate your advertisement at no additional cost to you.

    SellMyTimeshareNow.com is a marketing and advertising company that offers owners an online platform to connect with buyers on the largest and most active online marketplace for timeshare resales and membership resales. Our focus is providing owners the best exposure available by using sophisticated search engine optimization and other digital marketing strategies to drive the most buyer traffic to our site. We cannot determine the timeframe of any individual sale, nor can we control the amount of inquiries each individual advertiser receives or the dollar value of those offers, as independent buyers and third-party real estate agents submit these inquiries and offers. Typically, we do recommend that advertisers make multiple price adjustments until they begin receiving inquiries and offers. You did receive an inquiry on 7/29/2019 (prior to the date of your review); however, that independent buyer elected not to move forward with a formal offer at that time.

    We also work with third parties to offer additional solutions to our clients who are seeking an expedited sale or other ways to move on from their ownership. We will present these opportunities to advertisers for them to consider, such as the one you describe in your review. It is at the discretion of each individual advertiser to choose whether to pursue these additional solutions or not. However, as an SMTN subscriber, our clients often receive a credit on these additional solutions for any fees they have paid to SMTN.

    We look forward to working with you when you are ready to sell your ownership in the future.

    Customer ServiceSales & MarketingPrice

    Reviewed Oct. 23, 2019

    Almost one year ago, I called and spoke with a representative who helped me set a price and told me to keep an eye on my email for offers. I paid 1,200.00 for this "service". Since then I have lowered my price 3 times, each time being promised that this price was the right price for potential buyers. To date I have not received a single offer and am out my 1,200.00. I should have trusted my gut which told me this was a complete scam. I am going to contact law enforcement and the Attorney General's office as well as the press. This has to be illegal. I do not care if I have to use another 1,200.00 to take out ads or rent a billboard. I will get the word out. No matter what it takes! One year with NOTHING!! This is WRONG!!

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    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Oct. 21, 2019

    After recently completing a purchase of a Hyatt Residence Club timeshare unit through SellMyTimeshareNOW (SMTN), I'd give SMTN high marks for their significant role in the process. My rep Owen was a very friendly, knowledgeable, and responsive agent for the company; the complete closing process, albeit longer than I expected (SMTN did warn me about how the process might take 3-4 months -- and it did!!), was on point and went as planned. I followed their guidelines to get the $599 rebate check -- which they sent promptly as agreed. If I am looking to purchase another time share week -- which I hope to :) -- I'll definitely consider working w/ SMTN again.

    Thank you,
    SMJ

    Happy Valley, OR

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    Response from SellMyTimeshareNow

    Steve, congratulations on your recent purchase! We hope you enjoy your future vacations with Hyatt Residence Club. We really appreciate your honest feedback regarding your purchase and closing process experience. We look forward to working with you again in the future!

    Customer ServicePriceStaff

    Reviewed Oct. 11, 2019

    My wife and l put our timeshare up for sale. Looking at other timeshare they said its value was $25,000. I said we will price it at $1500.09. She said that's very aggressive. Paid the fee up front. Months went by and we starting lowering the price. Finally priced it at $99.00. They called and said that they aren't selling because there are good deals to rent. Asked me if we would be interested in getting rid of it using an outfit that sort of gets you divorced from Diamond Resorts. He said it would cost us approximately another $2500.00 US on top of what we already paid them which was over $2000.00 US. I suggest staying away from SMTN.

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    Verified purchase
    Process

    Reviewed Oct. 7, 2019

    Although the process was longer than we would have hoped for, the fact that we were able to sell this timeshare in this down market at all satisfied our needs to be released from the continued payments for a property we had no intention of using.

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    Response from SellMyTimeshareNow

    Steve, thank you so much for your review. The amount of time it can take to sell varies for all sellers, so we appreciate your honesty regarding the length of time to a successful sale. We are happy that our service worked for you and that you were able to find a buyer for your Barcelo Aruba property through SellMyTimeshareNow.com. Congratulations!

    Verified purchase
    Sales & Marketing

    Reviewed Oct. 6, 2019

    Very pleased with my Florida timeshare purchase. Everything was as promised, no hidden costs. I am one for saying if it sounds too good to be true... but this actually turned out being as advertised. I would highly recommend this company. We are now enjoying our vacations in Florida.

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    Response from SellMyTimeshareNow

    Shawn, we are so glad to hear you are enjoying your Florida timeshare! We do have many great deals in our marketplace, there are no hidden costs, and we strive to provide a simple purchase process for buyers. Thank you for your review of SellMyTimeshareNow.com.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2019

    I am very pleased with the job Bunny did for me! I saw an attractively priced ad on the website and sent an inquiry. Bunny reached out to me promptly and we talked briefly about what I was interested in. Turns out the property in the ad I saw was already under contract, but Bunny located a similar (higher priced) listing, contacted the Seller and negotiated for the same price I had seen before contacting me again. She made it so easy for me and I got a great deal. The whole contracting / closing process has gone very smoothly too. I'm very pleased.

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    Response from SellMyTimeshareNow

    Norm, thank you so much for your review of SellMyTimeshareNow.com. We are always working to connect buyers and sellers and to assist in negotiating successful sales for our customers! Thank you so much for doing business with us, and congratulations on your purchase!

    Verified purchase
    Process

    Reviewed Sept. 29, 2019

    We Purchases a one bedroom unit at the Phoenix Beach resort in Aruba. This is our second unit purchased in just six years. This is a very easy process and I would recommend purchasing a timeshare via the Timeshare closing Service best bang for your money.

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    Response from SellMyTimeshareNow

    Thank you for your review, Lisa! We are glad that you were able to find a timeshare through SellMyTimeshareNow.com and that our affiliated, recommended closing company, Timeshare Closing Services, processed the closing efficiently. We strive to provide a streamlined, hassle-free process for buyers. We hope that you are able to enjoy your new timeshare at Phoenix Beach Resort soon. That is a wonderful property!

    Customer Service

    Reviewed Sept. 27, 2019

    We were trying to sell our timeshares for Shell Vacation Club in Hawaii & California club locations. Originally told by salesperson that sale will be a snap for such hot locations. 8 months later, not a single response. We have cut the prices to 1/10 of original ask and still no responses. It's unbelievable reading some of the other positive reviews about this business. No one is available or reaches out to help. When I called and asked, was told all responses will come through the ad portal. At the point now where we are ready to dump this or donate to charity as it doesn't appear this is a legit business. Just googling and searching about selling timeshare properties tells a very sad story. We should have done that before we paid money to this company to try to sell it. Very disappointed with this experience.

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    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Sept. 27, 2019

    My wife and I were very pleased with our recent purchase. The friendly no pressure tactics are much easier than the high pressure games that go on in timeshare presentations. Don't be fooled by agents that say you must buy from them to get all the benefits they offer. These resale points are a great value and get us to the same resorts as the high price presentation sales. All the transactions were able to be done through emails or faxes for a very easy and enjoyable experience.

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    Response from SellMyTimeshareNow

    James, thank you for sharing your experience working with SellMyTimeshareNow! We strive to provide a convenient, hassle-free (and pressure free) process for buyers, so we are pleased that your purchase experience with us was so positive. Please let us know if we can ever assist you in the future, and we hope that you enjoy your new ownership and the fantastic vacations!

    Verified purchase
    StaffProcess

    Reviewed Sept. 27, 2019

    Bunny ** was wonderful! I had purchased from Wyndham directly in the past, and since this purchase I will never buy direct again! Bunny found us the perfect timeshare and was so friendly and helpful. The only reason for 4 stars is that the process took several months, and the title company didn’t send Wyndham information that my maintenance fees were paid, and title company also never sent the deed of trust to me. Overall it was a good experience and I’d buy again, just maybe ask for a different title company.

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    Response from SellMyTimeshareNow

    Thank you very much for your honest review, Chelie! We are glad to hear that you enjoyed working with Bunny, and that you were happy with your resale purchase. Many of our first-time resale buyers are surprised to learn how much you can save by purchasing on the resale market from an existing owner. We apologize for any hassle during the closing process, but we are glad to hear you would purchase again. Congratulations, and we hope you get to enjoy a vacation soon!

    Verified purchase

    Reviewed Sept. 26, 2019

    The buying experience was easy and done online. ** did a great job at finding just what we wanted. We have bought two so far and a third is in the works. Buying second hand timeshare is the only way to go, you can steal these things.

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    Response from SellMyTimeshareNow

    Gene, we are so happy to hear that your experience purchasing through us has been easy and that you were able to find a great deal! We’re always striving to streamline the process for both buyers and sellers. When you are ready to purchase your next timeshare, just let us know and we’d be happy to help! Happy vacationing!

    Verified purchase
    StaffProcess

    Reviewed Sept. 24, 2019

    I was able to find the exact property type I was looking for at the price I wanted to pay. The SMTN staff did a great job. All the information from offer to closing process was laid out in a clear and concise format. They answered all my questions in a timely manner and kept me informed throughout the entire process. A great company to work with. This is my second purchase through them.

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    Response from SellMyTimeshareNow

    Tyra, congratulations on your second purchase through SellMyTimeshareNow.com! Thank you so much for sharing your experience here. We hope that you enjoy your future vacations!

    Sales & MarketingPriceStaff

    Reviewed Sept. 20, 2019

    I have had my timeshare for sale on this site for over 18 months, not a single inquiry. I have the lowest price for similar units in the same resort. My mistake, was prepaying anything prior to a sale. They sucked me in by offering a money back guarantee if I chose option 1 and then bait and switched me to option two which seemed like a cheaper option but without the money back guarantee.

    I paid $1,800 for them to put up a $10 web advertisement. If I had a hot property it might have sold, but there are the same 13 ads for my resort listed since I put my add up 18 months ago. The sales guy was not truthful with me, saying that it would take time and only if you refused legitimate offers would it take more than a year. None of the 13 ads have changed for 18 months. Ie either they are fake or nothing is selling. Google their affiliate companies, they have a whole network other companies doing the same scam. NEVER PREPAY FOR REAL ESTATE SERVICES! Pay them after they perform for you.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 18, 2019

    I had an extremely positive experience with purchasing my timeshare through Sell My Timeshare Now. I honestly thought it was going to be like purchasing a car from a used car dealership but it was the exact opposite. ** was extremely professional and honest throughout the entire process. He took the time and explained the entire process and answered every one of my many questions. I would absolutely recommend purchasing a timeshare through this company.

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    Response from SellMyTimeshareNow

    Thank you so much for your feedback and recommendation of our services for buyers! SellMyTimeshareNow strives to make purchasing a timeshare a simple and hassle-free process, and we are so glad to hear that our representative provided such a high level of customer service. Nick, we hope that you enjoy all your future vacations!

    Verified purchase
    Sales & MarketingStaffProcess

    Reviewed Sept. 12, 2019

    I was beyond happy with the services offered by Sell My Timeshare Now. We had reached a point where we had accepted that we were basically stuck for eternity; after listening to an ad on the radio, we reached out to a representative who helped up list our timeshare on your site. SMTN offered 2 or 3 different options beyond a traditional sale that were helpful to ease our angst with the process. Once we had an accepted offer on our timeshare, the SMTN closing team was a godsend working with our property owner and assisting us at any time of the day. This process was easier than I had imagined and I would highly recommend SMTN to anyone stuck in the same rut we were.

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    Response from SellMyTimeshareNow

    Thank you so much, Thomas, for your candid review of the services that you received from Sell My Timeshare Now. Many owners feel as though they are stuck with a timeshare that they no longer use, but we strive to provide a variety of options to all timeshare owners and to assist everyone we can. We are glad to hear that your experience with both SMTN and our recommended closing company, Timeshare Closing Services, were very positive. Congratulations on the sale of your Shell Owners Association – West timeshare!

    Verified purchase
    Sales & Marketing

    Reviewed Sept. 9, 2019

    Sell My Time Share Now was a pleasure to work with. The company did a great job of working with us to place an ad for our condo, identify purchaser interest and navigate the complex sales and filings process. Nicely done. And thanks.

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    Response from SellMyTimeshareNow

    John, you are very welcome, and congratulations on your sale! Thank you for taking time to leave a review of Sell My Timeshare Now’s services. We are very happy that our online marketplace helped you in selling your ownership!

    Verified purchase
    Sales & MarketingStaffProcess

    Reviewed Sept. 3, 2019

    Just wanted to say I had a very positive experience advertising and selling my timeshare through this company. They are experienced and professional. Once we sold our timeshare they were terrific in assisting us with the tons of legal documents we needed to complete. They were great in helping us navigate the whole process from beginning to end. I highly recommend them.

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    Response from SellMyTimeshareNow

    Thank you so much for your feedback and recommendation, John. Our company strives to provide our clients with a streamlined sales and closing process from start to finish. Congratulations on the sale of your Hilton timeshare!

    Staff

    Reviewed Aug. 21, 2019

    Gave away $2,000. I should have known better. I hope you read this and other reviews before you give these people your money. The only way I can get my money back for this time share is if I start a scam company like this. No one is buying time share and this company isn't actively pursuing clients. RUN AWAY from these people.

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    Customer ServicePrice

    Reviewed Aug. 20, 2019

    I was duped into selling my Timeshare with SMTN about a year and half ago. I continually had the lowest price on the market and was unable to get an offer. I finally received an offer through a Time Share Broker to sell the Timeshare at a loss, not even recovering my realtor fees. Yet, it is near impossible to get Customer Service to answer the phone. Clearly SMTN only wants your fees upfront and could care less if you sell your Timeshare. DO NOT USE THIS SERVICE! You have been warned.

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    Reviewed Aug. 14, 2019

    I bought into their sales pitch that they would sell my timeshare and they would keep in touch with me. Once they got my money, 7 months ago, they have disappeared!!! No contact or activity on selling my timeshare. They made some generic ad that is the same as every other ad on their site and called it good. Would have been better off keeping my money in the bank.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Aug. 6, 2019

    SellMyTimeshareNow and all the other places like it are the biggest scam next to the actual timeshares themselves. They basically take advantage of people that have already been taken advantage of by the sellers of timeshares. They see you are in a desperate place trying to you get the timeshare out of your name, so they sell you on the ability for them to help you sell your timeshare. But only after you pay them some money first. So if you're interested in losing another $975.00 for nothing, which is what they charge upfront for nothing, then go right ahead.

    They'll sell you real good on this zero value asset on how quickly it will sell at the right price. I was told that at the price I chose to list mine in the Poconos at half price, it would sell within 6-9 months. Well it's been over 1.5yrs and the only time I spoke to someone over there was when I emailed them complaining about how I haven't heard from anyone over there since they took my payment. That's when the rep advised me, that they only call if someone shows interest and that the first rep should have never given me a time frame of how long it would take for my timeshare to sell because there's no guarantee that it will ever sell. She said they're just a marketing company that charges to list the timeshare, not a broker that actually goes out and tries to get the thing sold. SO I said why did I pay basically $1,000 to list on the SMTN website and get no results when I could have done that for free on Craigslist?

    I'll tell you why, because their online advertising and their salespeople are great at selling you an out of your timeshare, without you ever getting out of it. Before I chose to deal with SMTN. I checked the reviews and they were all good. Great experiences with people. Sounds to me like they were all paid individuals acting like they successfully sold their timeshares, at a profit even. It's probably a couple of Timeshare owners who also own SellMyTimeshareNow. That way they can hit you in the head twice.

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    Price

    Reviewed Aug. 2, 2019

    I have had my timeshare listed with SMTN for 2 years. I have Lowered my price several times, now priced at what I spent to list it. And still nothing, they talk a good game but will do nothing to sell your timeshare. Very disappointed customer!

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    Price

    Reviewed July 12, 2019

    Some people on this site have waited much longer than I have, but after 10 months of listings and lowering my offer price by 70% off the original price I've had enough. I have not received one offer, not even a low ball price. When you call they sure are nice enough to change wording, lower the price and even say they'll get your timeshare to the top of their listings, whatever that means. I feel pretty stupid for trusting this company. Tons of false promises and no results. They should never charge a upfront fee! SMTN should get paid only if they sell your timeshare. Buyer beware!!!

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    Customer ServicePrice

    Reviewed July 9, 2019

    I’ve had my 3 timeshares for sale over 2 years, have not sold and do not have any contact, unless I call, from Sellmytimeshare. Expensive to sell, and still hanging... Should have not gotten involved. Beware, my timeshares are Cabo, PV and Cancun. Loved having them but age has crept up.

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    R increased rating by 2 stars.
    PriceOnline & App
    After a positive interaction with SellMyTimeshareNow, R increased their star rating on Aug. 31, 2019.

    Updated review: Aug. 31, 2019

    I spoke with Iris last week and was able to resolve my issue with this company. While I will never do business with this company again, at least they made it right.

    Original Review: July 4, 2019

    In Nov 2015, I listed a timeshare with this LLC who assured me that the agreed upon price set for my Palace Resorts timeshares was reasonable. It is now Jun 2019 and I still own this timeshare even after lowering the price a couple of times. I started at $12,000 and lowered the price to $10,000 in 2016 and $7,500 in 2017.

    I've contacted the customer care team who advised I reword my ad and lower the price further in order to draw attention to my ad... They further stated they would not refund my $1798 and the way to receive a refund was to cancel within the first 10 days or sell your timeshare with another timeshare sales company, which I'll get to later. I've and come across this review on consumer affairs:

    "David of Rockwall, TX. SMTN.com helped me set a price for my timeshare in Hawaii and said they have sold several in that price range. After almost a year without a single offer I dropped the price. Then again after a few more months of no offers I dropped it again and then again. Still nothing so I ended up taking the lowball offer from the company timeshare resale office. In hindsight I should have done that a year ago. It was a waste of money."

    The fact that they continued to promote that he lowers the price and then gave him a low-ball offer is clearly what is going on. So, in my last conversation I refused to continue to lower the price. I have not been able to locate “my ad” on the website despite my contract stating it would continue to be listed. If I use the search terms Palace Resorts or even Palace Resorts – Multi Destination, which is in the title of “my ad”, you will not find “my ad”. I’ve tried sorting the listings from pricing high to low and reverse; nothing; however, I am able to find “my ad” if I enter the property ID# directly. So, it appears that my timeshare will not sell on this site because unless the buyer knows my property ID# they will never be able to locate it as that was the only way I could find it.

    Getting back to the refund and title for this review, they claim they will refund your money if you manage to sell with another timeshare sales company. I researched the few addresses associated with SMTN located in New Hampshire and Florida and in doing so came across a few other companies under different names that claim to do the exact same thing.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 14, 2019

    We were able to sell both weeks very quickly at a very good price. I was always able to talk to our representative whenever I needed to.. Overall an excellent experience. I would recommend SellMyTimeshareNow to anyone needing to sell a timeshare.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you so much for your review, Michael. We are so glad you were able to sell both your weeks through SellMyTimeshareNow's services.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed June 14, 2019

    The process was very simple to get started. Confirmation emails came quickly and, where a few listing changes were required, they were completed quickly and accurately. Two separate transactions were handled very professionally and responsively. I am glad they were working for me.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thom, thank you so much for posting about your experience with SellMyTimeshareNow! And congratulations on your sale! Our team specializes in making the timeshare sales process simple and hassle-free. We are excited to hear that our service worked for you and that our team worked to help you sell quickly.

    Verified purchase
    Staff

    Reviewed June 6, 2019

    I listed my timeshare with SellYourTimeshareNow not really believing it would sell. The market had lots of other units for sale and the hottest industry seemed to be the "get me out of my timeshare anyway you can" offers. All they promised was to get you off the hook for future payments. I had real money tied up and wanted to get some of it back and Sell Your Timeshare Now did just that. Victor ** was the agent who informed me of an offer and he and his team kept me informed all the way to escrow. The closer Timeshare Closing Services (Patricia **, Xavier ** and their Customer Support team) took over and with some time delays - my buyer took a trip out of the country - I and my wife received the sale proceeds. Very please with all.

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    Verified purchase
    Staff

    Reviewed June 4, 2019

    Sell My Timeshare Now sold our Time Share and took care of all the details. It was so easy we barely had to do anything. They are very professional and courteous. Anytime we had any questions or concerns, they were there to help. I would recommend them for anyone.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Thank you so much for your honest review. Sell My Timeshare Now prides itself on making the sales process as convenient as possible, so we are glad to hear that your experience with our service and our team was so positive. Congratulations on the sale of your timeshare!

    Verified purchase
    PriceStaff

    Reviewed May 31, 2019

    I was rather reluctant to use a service to sell my timeshare, but I had a great experience with SellMyTimeShare. From the very beginning I received professional advice and help with posting my timeshare. The team took the pressure off and made the whole experience very easy. I was able to get a good price for my timeshare and it sold within just a couple of months.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Congratulations on your successful sale, Lynne! And thank you for your review of our services. SellMyTimeshareNOW strives to make the sales process simple for timeshare owners, and we are so happy that you sold your ownership through our online marketplace.

    hugh increased rating by 1 star.
    Customer ServiceSales & MarketingStaff
    After a positive interaction with SellMyTimeshareNow, hugh increased their star rating.

    Original Review: May 29, 2019

    Exercise Extreme Caution using this site. Andrea **, the sales rep, talks a great game about integrity and timeshare sales experience but once you pay and list she won't even return your phone call despite promises to stay with the sales process/provide feedback until closing. Website says 250 employees yet when you call at 3PM you get a recording that no one is available. I hope I am wrong but sure feels like a hollow company with two guys and a computer in a dumpy apartment somewhere.

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    SellMyTimeshareNow
    Response from SellMyTimeshareNow

    Hugh, thank you for updating your rating. We are glad that we were finally able to reach you to address your concerns and to discuss the sale of your timeshare. After we received your original review, our management team reached out to you immediately to address your concerns. We reached out several times before we were finally able to get in touch with you. While you did receive multiple inquiries on your advertisements during the time they were advertised on SellMyTimeshareNow.com and a formal offer was presented to you in January 2020, at this time we have removed your advertisements from our website as agreed. We wish you the best of luck.

    PriceStaff

    Reviewed May 28, 2019

    What a racket and SellMyTimeshareNow is at the top of my list. Shortly after listing my timeshare I received what is probably an automatic notice that someone had inquired about my timeshare and their team was right on it to determine the interest in the property. Never heard another word. Follow-up is horrible. I want to reduce the price but cannot get a hold of anyone to even do that. Absolutely non-responsive. Once they get your money, they are off to find the next sucker. They are not actively trying to sell your timeshare as promised. They are just putting it up on their website. They are just working hard to get someone else to give them money with false promises. I can't believe I fell for this. Do NOT list your timeshare for sale or rent with this outfit. You will just be throwing your money away.

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    Sales & MarketingPrice

    Reviewed May 21, 2019

    I was "handed-off" to this company from another online company offering to buy my timeshare. These guys have a very slick sales process (show you a video, etc). Then they provided me with estimates of how much they can sell my timeshare for that were ridiculously high. Then they hit you with a ridiculous fee for them to do an online listing ($2,000-$2,600). I feel badly for folks who don't do due diligence and research what their timeshare and an online listing is really worth. One of their top competitors (RedWeek) offers basically the same services (with the same online visibility and SEO results) for $59-125.

    Unfortunately, some folks are so desperate to unload their timeshare that they just want to believe the lies these guys say...They want to pretend it's true...And in the end they just wind up sinking a few thousand $ more into their timeshare nightmare. My advice is to stay away from SellMyTimeshareNow. If you're desperate, sell your timeshare on RedWeek (or similar service) for $0. Or give it back to the timeshare mgt company.

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    Sales & Marketing

    Reviewed May 17, 2019

    Hi: As of many of you, I also paid nearly $2,000 dollars for their advertising sales service on November 2018. To date May 2019 I haven´t received any inquires, offers or anything at all. It's been six months and nothing. They told me I was going to be able to sell it in three months tops. Now I find it to be a scam, so I propose to everyone in my situation or similar, to come together and sue them in a class action to be fully refunded plus other personal damages and all legal expenses. If you are interested in doing this, please contact me at **.

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    Customer Service

    Reviewed May 13, 2019

    I use their service on 2017 and make an agreement with E. **. He told me that he will help to follow up if there is buyer. It has been almost 2 year and there is no follow up even once. I call and leave a message even send an email but no response at all. They contact you and help you until they get the money. They got the money and they will leave you without any progress. I still have all the email and massage with E. ** until now for the record. Really poor in service and since they ignore me, I guess they are scammer, so be aware and careful with fake review.

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    Verified purchase
    Price

    Reviewed May 6, 2019

    I paid the fee for listing and was assured that the people who discredit this site were just not decreasing the price and that was why they gave bad reviews. It turns out that the people saying that SMTN cannot help, are correct and SMTN are just taking your money. I had a timeshare in St Thomas at the Marriott. No one wants timeshares; Deed it back to the management company and save yourself some money.

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    Reviewed May 6, 2019

    I have 2 timeshares, one in Branson, MO and one on Mille Lacs Lake in MN. After giving SMTN (SellMyTimeshareNow) several thousand dollars many years ago, and dropping the prices to a ridiculously low level, all we hear is promises of selling. Do not count on the BBB as a credible source either. If you were looking to buy a timeshare SMTN does not advertise to where anyone could easily find a timeshare to purchase. In short, they take your money and you get an empty promise in return.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed May 4, 2019

    Very complete and professional with listing my timeshares. Made timely changes when ask and were updated within 24 hours. Follow up is very good and you do not have to get back with the same representative when making changes. Good service from start to finish. Very complete with the sales which resulted in 3 of my 5 timeshares being sold. Good job.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 26, 2019

    Very responsive to both phone and emails. Although a sale didn't happen quickly (not expected due to product), there were several "bites" that were quickly followed up on. Sale was seamless and all staff efficient and competent. Would highly recommend their company and service.

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    Customer ServicePrice

    Reviewed April 19, 2019

    I spoke with a salesperson at SMTS. They sold me on results. I received 2 emails with interest then nothing else. I paid $1400.00 for nothing. I still have this timeshare that I don’t want. I feel I was duped by this company. You’re better off just walking away from the timeshare than putting more money into it.

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    Price

    Reviewed April 16, 2019

    I contacted SMTN to sell my HGV timeshare in March 2017. They analysed my timeshare and finally gave me a price indication at which I could sell my timeshare: This was simply a lure. I actually paid around $1,500 to put my timeshare on their website, setting the price slightly lower than their advice, but it turned out I got no offer or contact with them. 2 months later, I then decided to decrease by almost 50% the selling price (and they correctly updated it on their website), but still got no offer. My advice: Do not trust them, as prices are way above the market to simply get you in.

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    Customer ServiceSales & MarketingPriceStaffProcess

    Reviewed March 30, 2019

    Updated on 09/18/2019: This is a second update of an earlier review where I said that you shouldn't spend your money with SMTN because they oversell what they can do for you. Following my last review, there was a flurry of communication and activity from SMTN, and my timeshare has been for sale for $1 for a number of months. It remains true to me that if there is no market for your timeshare, then SMTN can't create one.

    My big complaint is that the salesman, Jonathan **, actively represented to me that he could get something for my timeshare that would allow me to recoup something of the $1500 fee that SMTN costs. My alternative through the resort was to just pay them to take the week back for $1500. I discussed this directly with Jonathan, and I fell for the scam, and he directly represented to me that he could get more than $1500 for the timeshare, thus reducing the overall cost (loss).

    I fell for it, and I'm out $1500 - and I'm no further down the road - still paying maintenance fees. I should have stuck with my own belief that if the week was worth so little that I had to PAY the timeshare to take it back, SMTN could hardly have a way to get someone to pay any significant amount for it. My big warning to you is that the SMTN sales person will lie to you about what they can do for you - and then they are out of the loop. I have not heard back from Mr. ** through all of this process - and don't know if he still works at SMTN.

    Original Review: I do not recommend this service if you have a marginal timeshare of little value, like the week we own at Eagle Point in Vail. I should have just paid the resort what they were asking to take the unit back (notice I have to pay them to take it off my hands). SMTN can't sell something that even the resort operators won't take off your hands for nothing. The SMTN salesman totally over-represented what they could do, and for about $1500 they posted an ad at a price they recommended. After that, zero communication. After that, I lowered the price to nearly nothing, and still nothing. Using round numbers $1500 is about what Eagle Point will charge to take the week off our hands.

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    Christine increased rating by 2 stars.
    Coverage
    After a positive interaction with SellMyTimeshareNow, Christine increased their star rating.

    Reviewed March 24, 2019

    I feel like I paid $1700 for a glorified Craigslist ad. So far two expressions of interest and one offer of $200.00! That does not even cover the maintenance fee of $800 and I left the 2019 booking open for the new owner to book. It is a floating oceanfront red week at a premium resort and I’m currently asking a reasonable $3500. I feel duped. The SMTN agent suggested listing at $16,500 when I listed in early January. A far cry from $200! No results after 3 months. So far I’m not impressed to say the least!

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    Staff

    Reviewed March 23, 2019

    From beginning to end the entire SMTN team was totally professional and courteous. Not only would I recommend someone, but I have also already recommended a friend of mine to SMTN. The only thing I would recommend, that I would be given a little more info on how long it takes to get your final check, once you have a buyer. I definitely would use them again. Thanks for the great service.

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    Staff

    Reviewed March 19, 2019

    A few days ago I talked to a gentleman in Customer Service regarding questions & concerns with selling my property through SellMyTimeshare. I was impressed with the amount of time he took in listening to my questions & how thoroughly he answered them respectfully. It was a pleasure talking to this gentleman because it was very apparent to me he genuinely cared. No doubt I will deal with Customer Service again regarding the sale of my property & I look forward to dealing with them again.

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    Tri increased rating by 2 stars.
    Customer ServiceSales & MarketingPrice
    After a positive interaction with SellMyTimeshareNow, Tri increased their star rating.

    Reviewed March 14, 2019

    I spoke with SellMyTimeshareNow to place my Club Wyndham access on sale for their site. They assured me that they were a honest and reputable business but they only sold me on a number of lies and false advertisement. They told me that they work multiple deals everyday selling timeshares for owners and that my timeshare would sell within a matter of days to weeks. Additionally, I had extra bonus points on my club wyndham account which they said would entice potential buyers and allow me to sell my time even faster and that they offer titling services to assist with the timeshare transfer.

    Apparently, they make these blatant claims without understanding any timeshares and how they work before getting a customer to pay thousands of dollars to simply list an ad on their website. They offer zero assistance with marketing your timeshare or finding potential buyers, all your thousands of dollars do is create a generic ad that looks the EXACT same as all other ads with zero added effort from them to push your timeshare and find any potential buyers.

    Club Wyndham does not allow any transfers of extra bonus points (which SellMyTimeshareNow should have known before making these outrageous claims) and Club Wyndham title transfers are a simple straightforward process that doesnt require any additional third party titling service (so when SellMyTimeshareNow claims that they offer a $599 coupon towards a titling fee, that's a blatant lie when all you have to do is pay Club Wyndham the $299 transfer fee and they will place the title in the new owners name).

    They engage in dishonest business by not understanding the timeshares they claim to be experts in selling and advertising and will lie to you on what points you are allowed to transfer and offer no assistance in helping you determine the true market value of your timeshare. They will say you can list your timeshare for any amount and that it is a good price so you can sell your timeshare for $30,000 or even $300,000 and they will just say that is a great price to sell at and you will get many offers when in reality, your timeshare may only be worth $15,000. They say all this to entice you to give them your hard earned money just to create a tasteless, bland, and mediocre ad that looks no different from others and post thousands of them on their websites which doesnt even offer potential buyers any information on what timeshares are good to purchase.

    I have called and requested a refund from their services and am currently awaiting a decision from their financial services department which customer relations will not even provide me with a number to speak with a real person. I plan on submitting an additional complaint to the better business bureau to stop them from scamming more people out of thousands of dollars.

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    PriceStaffProcess

    Reviewed March 14, 2019

    This was not our first rodeo. We have been scammed and we have been slammed. Selling a timeshare is not easy. We have lost a few thousand dollars in "trying" to sell our timeshare. The last venture was trading it for a vacation club where we would owe them money after we transferred our property to them. That led us to outright donating it to a charity. A woman at the charity told us NOT to donate it as it was too valuable a property (4 bedroom lockout on the Vegas Strip). She gave us the number of a gentleman from SMTN and we were invited to put it up for sale once more for a fee that we figured was another rip-off.

    Four weeks later it was under contract and a few months later, it was sold and we had a check in hand. It was seamless and easy and there was ALWAYS somebody on the other end of the whole process that told us what was going on, where we were in the process, how much time to expect the process to take and they understood that we were taking a huge loss by the sale so they were very gentle. I would seriously recommend them to anyone selling a timeshare but especially the more expensive exclusive ones like ours. Our children did not want it and we are getting to that age where we may leave this life at any time so we wanted to unload it before that time came to protect our children. We are very satisfied with the process.

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    Reviewed March 6, 2019

    There are way too many options as to how one goes about selling a timeshare. After several attempts I went to Sell My Timeshare now. In general the experience was what I had encountered with other options. After some time I did receive an offer which I countered. We settled somewhere in the middle which meant that the difference between what I paid SMTSN and what I received was about +$300 in my favor. Marriott striped in and purchased the time share week. They then waited for the taxes to be deducted. So, I received less. Now I find that I will be taxed on a sale of $3500! Over twice what I actually received. Not sure any other avenue would have been better. My conclusion - the entire concept has been set up for corporate gain. I will not engage in this scheme again.

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    Customer ServicePriceStaff

    Reviewed March 6, 2019

    We made the mistake of purchasing a timeshare in the first place. We thought we would try to sell it on SMTN. As with others it was $1798.00 for them to put the extra “effort and time” into getting it listed. We were given the song and dance of lots of buyer and the market is looking good to sell. There is no follow up from them whatsoever. I even called asking about selling a timeshare after it being for sale for two years already and got the same song and dance.

    When I told them I have one already for sale they suggested lowering the price "AGAIN". They continued to call for two more weeks asking if I was still interested in selling it. They thought it was another one for sale trying to get another $1800 easy sucker dollars. We have lowered the price number ours times and are currently at half the price we initially listed it for. We just want out of this thing. We have had ours listed for nearly 3 YEARS!! Do not waste your time with this company. Can understand why these places have such turn over of employees because at some point they get a consensus and feel bad for ripping people off.

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    Customer ServiceSales & MarketingPrice

    Reviewed March 1, 2019

    I listened to ** sales pitch... About how they could sell my timeshare to get me out of the monthly fees I had. They talked to me about the price and said it’s the perfect time of the year to list it as they sell super quick at the end of the year. They told me the fee was over $2000, but since I was referred to them it would be $1798. I paid these people almost $1800 and haven’t gotten a single thing. I have dropped the price thousands and still nothing. They don’t reach out at all. I have reduced the price a couple of times. Of course in the beginning they assured me that my original price was an easy sell.

    I wanted to sell my timeshare because we are retired and this is an expense we could do without. We are at the age that traveling is not an option. I just want my money back since they didn’t sell it and aren't trying to sell it. I could have listed it on a website like they have. Wouldn’t recommend them to anyone unless you like not seeing any results and giving your money to them for NO ACTION on their part. No calls or updates. Just check the timeshares they have listed.

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    Customer Service

    Reviewed Feb. 28, 2019

    Don't pay upfront fees to sell timeshare, this was a waste. I received more inquiries from eBay. They sell a great story but no results. No communication. Just give us more money and they to get rid of your timeshare by trying find a buyer, that's what the $1,500 was for.

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    David increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with SellMyTimeshareNow, David increased their star rating on Feb. 28, 2019.

    Updated review: Feb. 28, 2019

    Spoke with customer care today at SMTN (**) and found that the rep had called me back but didn't leave messages so I didn't know that he called. I feel better about SMTN now. They are going to respond to the sales team with recommendations about leaving messages for customers like me who screen calls.

    Original Review: Feb. 27, 2019

    I contacted them about selling my timeshare. They sent me an email with a telephone number. I called, we chatted about the timeshare. The rep whose name was **, told me to watch their video and then call back at an arranged time. I did so but no answer. I called 3 more times no answer, no callback. I would NOT recommend this company. Extremely poor customer service.

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    Staff

    Reviewed Feb. 23, 2019

    I purchased a 2 bedroom unit for week 12 at the Bay and Beach Club on the Bay side, on the 4th floor. The rep I dealt with was Zach **, very responsible and efficient, answered all my questions. I am pleased.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2019

    I spoke with ** and she was fantastic, she explained what no one else did about the reason to call in every 4 to 6 weeks and check on our price to sell and also rental of our properties while we are trying to sell. She is the only person to really care about us and actually contact us. She is a tremendous asset to your company.

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    Process

    Reviewed Feb. 5, 2019

    We sold our timeshare in the U.S.A. through the SellMyTimeshareNow company and were quite satisfied. There were no complications or problems with the process even though we live in Canada. They sent all the required forms via e-mail so we were able to print them, sign and return in good time.

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    Customer ServiceStaffProcess

    Reviewed Feb. 5, 2019

    We recently sold our timeshare with the help of SellMyTimeShareNow.com. We were happy with the communication we had with their representatives. They kept us up to date on the process every step of the way and were very helpful with all the paperwork that was needed to complete the sale. I would recommend them to anyone wanting to sell their timeshare.

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    Customer ServicePriceStaff

    Reviewed Feb. 3, 2019

    I started with SellMyTimeShareNow July 13, 2018. They told me that my timeshare was in a desirable location and it could take 3-6 months to sell. I paid $749 for SellMyTimeShareNow to advertise the timeshare for $19.5. I let the representative I was working with know that I was an eager seller, not looking to make money, and willing to negotiate. August 16, 2018, after not receiving any offers I went down on the price to $16.5, still working with the same representative. October 18, 2018, still no offers I went down to 14, 750, still working with the same representative.

    December 14, 2018, still no offers I went down to 14,075, and the representative emailed me and asked that I contact customer service for further assistance (December 06, 2018). Apparently I was calling him to often and questioning why my timeshare wasn't selling. January 04, 2019, I called customer service and decreased the price again to $13.5. January 25, 2019, I called to refresh my ad. I have never received one call or email regarding interest in the purchase of my timeshare. I am a very proactive seller. I am willing to negotiate. I am not looking to make a buck. You be the judge...

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    Customer ServicePrice

    Reviewed Feb. 1, 2019

    I was directed to smtn.com in November of 2018. I listened to what they were selling about how they could sell my timeshare to get me out of the debt I had. They talked to me about the price and said it’s the perfect time of the year to list it as they sell super quick at the end of the year. They told me the fee was over $2000, but since I was referred to them it would be $1798. I paid these people almost $1800 and haven’t gotten a single thing. I have dropped the price thousands and still nothing. They don’t reach out at all unless you call them demanding your money back, and then they offer you ways to try to sell it. I wanted to sell my timeshare because it costs me so much and I don’t use it, and now it’s cost me even more. I just want my money back since they didn’t sell it “like hot cakes”. Wouldn’t recommend them to anyone unless you like not seeing any results. Their solution is always “Be patient. The busy season is coming."

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    Customer ServiceContract & TermsSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Jan. 25, 2019

    Updated on 01/31/2019: I received an email on January 28th from SMTN customer service rep Stephan. He was very nice stating that he, as a licensed real estate agent can assist and facilitate rental transactions. What that equated to was that he would reach out to potential renters on our behalf, send out the rental agreement to both parties, and the collection of funds for the rental. SMTN would pay 50% of the rental up front and the remaining 50% once we have checked out. Also stated was that there are NO GUARANTEES, the reservation is NON REFUNDABLE and NON TRANSFERABLE and CANNOT be cancelled.

    NO trip insurance here folks. Stephan did mention that SMTF is a "For Rent By Owner" site and if I would like to utilize his service of reaching out to the persons renting out their timeshare, there is a fee of $195 in addition to what the rental costs. Please note that this $195 fee is not disclosed in the auto reply email that you receive when you place in inquiry for a rental. The auto generated email leads you to believe that if and when you call SMTN customer service because the owner of the property didn't reply back that SMTN would reach out to them for you. So since this service is optional, I elected to take my chances and continue to reach the owners myself.

    I also wondered if this fee was disclosed to those owners putting their timeshares up for rent on the site. I am certain they are being charged to put the ad on the site. I hope they don't think SMTN is going to include referring potential renters to them and that the referral service is included when they place the ad on the website. However, I would imagine going by SMTN track record there is most likely vague verbiage that eludes to that. I'm still leaving my rating at two stars simply because I didn't get an answer from customer service until after I placed this review, how coincidental and because of SMTN lack of transparency.

    Updated on 01/26/2019: After I placed my initial review, not but an hour or so later I received a call from a woman by the name of Iris Customer Service Supervisor from SMTN. She apologized for the miscommunication and further stated that her company had undergone a change in the phone system and that she would look into why that particular contact number (855) 849-2025 was not working correctly.

    Iris gave me two more contact numbers to use to reach them. She stated that their company prides itself on customer service and they will have one of her representatives reach out. She further stated that with the Martin Luther King holiday they were backed up with requests and that is why I had not heard from them almost a week later. She also asked that I update my review to show I have been contacted, as upper management closely watches how their customer service is handled. I did receive a phone message that same day and an email from the representative Stephan stating he would be glad to help with our rental we were looking for. By the time I had got home from work he unfortunately had left for the day, so I called today and left a voice mail for him. So I guess we will see where this goes

    Original Review: This company advertises that they rent and sell timeshares. I was very interested in renting out a timeshare for our summer vacation. I submitted numerous inquires via their website and called at various time of the day on different days only to be greeted by a voice recording. This voice recording said "your call is very important to us, please hold for the next available person". Well you can wait until the cows come home. No one answers.

    Next thing you know the recording changes to "We are sorry we missed your call, you have either called outside of our business hours (which I have not) or we are with other customers (which they are not)." Looks to me like this business is a scam. BUYER/RENTER BEWARE!!! Go through a legitimate real estate agent or through the resort themselves. Save your self the aggravation!!! NOTE: You have to rate this business to get the review posted... I really didn't want to give them any stars at all, that is why there is one star.

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    Verified purchase
    Process

    Reviewed Jan. 25, 2019

    Thank you for selling my timeshares. The process from start to finish was everything you said it would be and more. I was kept in the loop from one step to the next and they sold sooner than anticipated. Look forward to your company helping me with my last timeshare. I would recommend you to others with no hesitation. Thank you.

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    Customer ServicePrice

    Reviewed Jan. 24, 2019

    4 years and still have the timeshare: We tried to sell our timeshare. We had to contact them to see how things were going. They didn’t contact us. Once they got their money they no longer talked to us. When we called they told us to keep lowering the price in order for it to go on the top of their list to be sold. Do not recommend this company.

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    Curtis increased rating by 3 stars.
    Price
    After a positive interaction with SellMyTimeshareNow, Curtis increased their star rating.

    Reviewed Jan. 19, 2019

    I contacted SellMyTimeShareNow over a year ago, they assured me my package would sell quickly & advised me to put a certain price on the package. So after 6 months went by I lowered the price, then a few months later lowered it again, and still nothing! I find I got the runaround real bad, lots of talk and zero action, really disappointed in using SellMyTimeShareNow, a waste of money in my mind, now I'm out a lot of money and probably won't sell my package anyway. Plus I live in Canada so the exchange rate is very low for us here! I would have been better off just leaving things be and try to sell it privately! A waste of my time!

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    Unwana increased rating by 2 stars.
    Customer Service
    After a positive interaction with SellMyTimeshareNow, Unwana increased their star rating on Jan. 24, 2019.

    Updated review: Jan. 24, 2019

    Updated on 01/24/2019: I provided a negative review regarding the service of SMTN and after it was posted I was contacted by a customer service rep. The rep I spoke with was very helpful and after some discussion, a fair resolution was reached. I am satisfied with the outcome even though it should not have been inspired by a negative review.

    Original Review: Jan. 18, 2019

    Actually zero stars. As soon as they were able to get $1,600 in advert fees, I became the one doing the inquiry on status. This was as at March 2016. Still stuck with the timeshare while SMTN is $1,600 richer at my own expense. Last I heard from them was Dec 2016. My fault for believing all the marketing gimmicks. You would think they would be considerate since the reason for selling the timeshare in the first place is because you need money! Moral of the story, stay away from them, or any others who require a fee upfront prior to actual sale of the timeshare.

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    Rebecca increased rating by 4 stars.
    Sales & MarketingPriceStaff
    After a positive interaction with SellMyTimeshareNow, Rebecca increased their star rating.

    Reviewed Dec. 30, 2018

    We listed our property for 20,000 only to have nothing happen for 3 months. When we finally got ahold of the Timeshare sales agent he laugh it out price we were told to list at and said they are selling for about 6-7,000. Reduced price below the new numbers and still not one offer. Apparently for $1500 what you get is an ad on their website with no people actually trying to sell the timeshare. Will be contacting my legal team to proceed with this scam.

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    Barbara increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with SellMyTimeshareNow, Barbara increased their star rating.

    Reviewed Dec. 27, 2018

    Updated on 01/01/2019: I provided a negative review for this company and after it was posted I received a call from Iris in their customer relations department. Iris was very sweet and apologized for not living up to my expectations. After some discussion she sincerely wished I had reached out to them again before writing my review. Now, I am not hanging in the wind without any communication from them. We discussed the price point for the timeshare and changed that. We also wished to rent if we couldn't sell and SMTN has offered to assist us in that at no additional charge. I have given them two more stars because they are trying to help. I have not doubt my review prompted the contact but if I can sell my timeshare, it was all worth it. I have not rented or sold my timeshare so stay posted and I will update on our progress.

    Original Review: We have, I say HAVE, a timeshare that we decided we didn't wish to keep. They resort is by Spinnaker. Spinnaker will not help you sell the timeshare. We reached out to SellMyTimeshareNow approximately a year ago. I will admit we are a bit naive about this. The pitch made by SellMyTimeshareNow sounded great. They said they guarantee they would sell it. Our mistake was not having a timeframe for the sale. We paid them a good amount of money and have had no success. Contacting them is an exercise in futility. They are nice, pleasant and useless. Don't get taken by this company. They take your money and that is the end of it.

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    Karen increased rating by 3 stars.
    Customer Service
    After a positive interaction with SellMyTimeshareNow, Karen increased their star rating.

    Reviewed Dec. 27, 2018

    The purchase started out very well. Right after contact salesman indicated they had another unit available for same price but was a different level, a better one. I was told that I could book the specific time period I wanted with the TS I originally contacted SMTS about and was assured I could. Not until closing was completed and tried to book week that I found out that I was lied to and I could not book in the time period I really wanted. Now I’m stuck with a TS week that I can’t use at the same time my family all does. Ask lots of questions and try and record conversation so you have proof of the lies they are telling you.

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    Staff

    Reviewed Dec. 17, 2018

    My experience with SMTN was great from start to finish. Not only was the staff professional and appropriate they were extremely kind. I would recommend them again and again. In fact I'm using their service once. If you are planning to rent or to buy I highly recommend SMTN.

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    Price

    Reviewed Dec. 12, 2018

    SMTN.com helped me set a price for my timeshare in Hawaii and said they have sold several in that price range. After almost a year without a single offer I dropped the price. Then again after a few more months of no offers I dropped it again and then again. Still nothing so I ended up taking the lowball offer from the company timeshare resale office. In hindsight I should have done that a year ago. It was a waste of money.

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    Sales & Marketing

    Reviewed Dec. 12, 2018

    My timeshare has been listed for over two years with absolutely no result. No contact from them for 18 months, despite me emailing them. At this point I consider the upfront fee paid a waste and this company a scam. Do NOT recommend.

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    PriceStaff

    Reviewed Dec. 11, 2018

    I purchased a timeshare unit in January 2018 through SellMyTimeshareNow and everything was processed as expected. There were no problems with the closing, and my timeshare unit was transferred properly. In my case, I purchase a unit located at the Holiday Inn Vacation Club at South Beach, Myrtle Beach, South Carolina. We visited this site in October 2018 and the facility met our expectations. Very nice! We were current members of HIVC, and we were able to add this timeshare unit to our existing account, which about tripled our points available at only about 15% of the cost we had paid for our original unit. The SMTN people that we conversed with were very responsive and helpful in negotiating our transaction. We would highly recommend using SMTN.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Dec. 7, 2018

    SellMyTimeshareNow promised the world and delivered nothing. I strongly advise you do not use them. First, I had to pay around $2000 and for that expected regular updates and advice. I got neither. When I contacted them, which always took several increasingly taut emails, I was fobbed off. It was up to me to check the website evidently. One person I contacted told me that he had bought suits for more than I was selling my timeshare for - that was the extent of his empathy. At one stage I had a potential buyer. I contacted SMTN with this person's details and asked them to contact her. They did not. I then tried to organize it myself and contacted SMTN (again several emails for a response) to ask if they could handle the legal details. This was too much trouble for them but eventually extracted a promise someone for their legal dept would contact me but it would cost several hundred dollars and take a few weeks for a title transfer.

    The promised call never happened. In the end, I did what I should have done in the first place. I placed ads on Gumtree, Facebook and other places and found a buyer. The legal details were quickly done and cheaply so by me. DO NOT USE SMTN. There are reviews here that suggest they can do the job. I suspect many are fake and those that did have a positive experience were simply lucky to have a property that found a market. I doubt very much that anything SMTN did created the sale. SMTN is a scam. I may as well have given the $2000 to charity so it would have done some good. Do not use these ripoff merchants. They just take your money and give nothing in return.

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    Customer ServiceSales & Marketing

    Reviewed Dec. 6, 2018

    Our family purchased a group of timeshares through the 1980-90s. As the family dynamic has changed over the years with the passing of our father and declining health of our mother, the timeshares are no longer a priority of the family. SellMyTimeshareNow has been a very good source for us in selling off our interests. Their communication with us has been very good, frequently sending us updates of any of the pending sales, always available for questions we may have, and very good at returning calls and emails. We have been impressed with their marketing and customer service systems, as they have been so effective from their Florida base and ours in Oregon.

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    Customer ServiceStaff

    Reviewed Dec. 5, 2018

    Sell My Timeshare NOW was an easy site on which to list and sell my timeshare. I sold my timeshare quickly and would definitely recommend this site to anyone who is buying or selling. They make it easy and take care of everything. The people are more than willing to answer any questions and help you out. I would use this site to purchase another one. :)

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    Customer ServicePriceStaff

    Reviewed Nov. 15, 2018

    An absolute shame and disgrace. Everyone was nice and respectful at first. Was told that it should not take any time to sell my unit since it was in a great location. Once I gave them my $1500.00 listing fee which by the way is a joke. I never heard from them. All I get is, "You need to update and lower your price." Well that is what I have done and two years later still in the same boat of no sell. They take your money and give nothing in return. I have lower price several times with no hits. You can look on the site and some of the units are selling for $1.00 and still haven’t sold. These people are a complete ripoff and will lie to you just to get your $1500.00. One day these idiots will have to answer for their actions and lies. SHAMEFUL!!!

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    Company Type:
    Private
    Year Founded:
    2003
    Address:
    One Harbour Place, Suite 11
    City:
    Portsmouth
    State/Province:
    NH
    Postal Code:
    03801
    Country:
    United States
    Fax:
    (603) 516-0757
    Website:
    www.sellmytimesharenow.com

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