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SellMyTimeshareNow

SellMyTimeshareNow
Overall Satisfaction Rating 3.22/5
  • 5 stars
    33
  • 4 stars
    7
  • 3 stars
    4
  • 2 stars
    1
  • 1 stars
    32
Based on 77 ratings submitted in the last year
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SellMyTimeshareNow, LLC is the leading provider of timeshare resale and rental advertising and marketing services in the vacation ownership industry. With over 5.5 million visits to its family of websites annually, SellMyTimeshareNow.com is the world’s most active online marketplace for the purchase and rental of timeshare products. Let us help you sell your vacation ownership, purchase a timeshare, or book a rental for your next vacation!

SellMyTimeshareNow Reviews

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Rated with 5 stars
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Verified Reviewer
Original review: March 18, 2020

I had a very good experience with SMTN. After being expertly duped into buying a timeshare with Westgate, I looked up SMTN and got in contact with them. Joe ** was the associate who handled my situation from start to finish. I’d like to give a big shout out to Joe. Excellent employee. He was a very nice, very professional person who explained literally every step of the process, and why those steps were being taken. He was very easy to talk to, and answered all my questions patiently. He explained that I was paying to place an advertisement for my timeshare onto SMTN’s official website. He explained the chances of Re-selling my timeshare with them were very good, and then he showed me how many people worldwide actually visit and browse through the website per day. It’s hit or miss whether anybody will buy or not, but at least your timeshare gets exposure.

Joe made it very clear that it wasn’t an absolute guarantee, but the odds were in my favor. That sounded fair, so I paid the $1,600. As it turns out, due to an oversight purely on my part, I wasn’t able to afford that in the long run. But luckily for me SMTN has a policy that states you can change your mind within ten days of the purchase and get your money refunded. I called Joe ** and he was very understanding. He didn’t make me feel bad about it at all. No guilt trips, or attempts to talk me out of it were used. I got my money put back onto my credit card and all is well.

I still have this Westgate timeshare to deal with, but in time when I can afford it, I’ll come back to SMTN. It’s NOT a scam. It is a legit business with good people behind it. If it were a scam, they would’ve taken my money and ran, or had a “All Sales Final“ rule or something. Many negative reviews on here and other sites are addressed by and fixed by SMTN. Scams do not make that effort. SMTN makes it quite clear what they do and how they do it, so make sure YOU understand before buying. That’s your responsibility.

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SellMyTimeshareNow response

Thank you for your review, John! And thank you for your wonderful feedback about our representative, Joe! At SellMyTimeshareNow, we take pride in assisting clients with selling, buying, and even renting a timeshare from start to finish. Our team always focuses on explaining our marketing and advertising service and the process of selling as clearly as possible, to all parties involved. We’ll be happy to assist you when you are ready to sell your timeshare in the future! We look forward to hearing from you.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 19, 2019

    I recently purchased points from a timeshare owner that was looking to move on from their ownership. SMTN was able to provide me with the necessary assistance to allow this purchase to take place. This was my first experience with this type of purchase and I was very skeptical from start to finish. I must say that every step of the process as explained to me in detail was exactly the way things eventually worked out. The process does take some time but be patient and the results will be positive. This is a legal process so the proper steps need to be followed.

    The biggest delay, to which SMTN was not at fault, was from the resort where the timeshare was located. Nothing was a priority to them even though they charge a small transfer fee. SMTN worked hard for me and was very diligent in their efforts. I would highly recommend that if you are looking for a timeshare purchase contact SMTN first and save considerable money in regards to direct from the resort purchases. We are very satisfied purchasers.

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    SellMyTimeshareNow response

    Tim, thank you so much for your recommendation of our services. We are so glad that we could assist you with your purchase, and that your experience was so positive. SMTN’s goal is to make sure that both buyers and sellers understand all the steps in the sales process from start to finish so that there are no surprises. We hope that you enjoy vacationing with your new Embarc Resorts ownership. Congratulations!

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 17, 2019

    As a buyer of a timeshare, I did have positive experience in regards to the purchasing of a Hilton Grand Vacation Club. It took about 60 days from end to end and then was able to make my first vacation booking. I did hesitate at the beginning since ratings at BBB were low however someone pointed out the fact the Timeshare Closing Services company was truly dealing the closing and they have very good rating. That eased my anxiety.

    SellMyTimeshareNow response

    Jimmy, thank you for your review about your experience purchasing an HGVC ownership through SellMyTimeshareNow. And congratulations on your first vacation booking!

    SellMyTimeshareNow.com has been in business since 2003. While it is unavoidable that a company that has been in business as long as SellMyTimeshareNow will receive some negative comments, we have a long tradition of working closely with both Consumer Affairs and the BBB to resolve any negative reviews or feedback we receive from consumers. Unfortunately, the BBB’s letter rating system does not take into account the full size of our business relative to the number of complaints received, nor do they include positive customer reviews in their calculation of a company’s rating. We work with tens of thousands of owners, buyers, and travelers every year, in comparison to the relatively small amount of complaints received each year through the BBB. This is why our focus is on working with each of our clients to achieve the best possible outcome for their unique situation and goals, and to foster actual transactions on the secondary market.

    Thank you again for choosing SellMyTimeshareNow to help you purchase your ownership! If you need assistance in the future, we would love to work with you again!

    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 21, 2019

    After recently completing a purchase of a Hyatt Residence Club timeshare unit through SellMyTimeshareNOW (SMTN), I'd give SMTN high marks for their significant role in the process. My rep Owen was a very friendly, knowledgeable, and responsive agent for the company; the complete closing process, albeit longer than I expected (SMTN did warn me about how the process might take 3-4 months -- and it did!!), was on point and went as planned. I followed their guidelines to get the $599 rebate check -- which they sent promptly as agreed. If I am looking to purchase another time share week -- which I hope to :) -- I'll definitely consider working w/ SMTN again.

    Thank you,
    SMJ

    Happy Valley, OR

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    SellMyTimeshareNow response

    Steve, congratulations on your recent purchase! We hope you enjoy your future vacations with Hyatt Residence Club. We really appreciate your honest feedback regarding your purchase and closing process experience. We look forward to working with you again in the future!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 2, 2019

    I am very pleased with the job Bunny did for me! I saw an attractively priced ad on the website and sent an inquiry. Bunny reached out to me promptly and we talked briefly about what I was interested in. Turns out the property in the ad I saw was already under contract, but Bunny located a similar (higher priced) listing, contacted the Seller and negotiated for the same price I had seen before contacting me again. She made it so easy for me and I got a great deal. The whole contracting / closing process has gone very smoothly too. I'm very pleased.

    SellMyTimeshareNow response

    Norm, thank you so much for your review of SellMyTimeshareNow.com. We are always working to connect buyers and sellers and to assist in negotiating successful sales for our customers! Thank you so much for doing business with us, and congratulations on your purchase!

    2 people found this review helpful
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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 11, 2020

    Nanea Ocean Villas Timeshare Purchase. We purchased a timeshare resell and our experience was a positive one. We were keep informed throughout the entire process and we were given clear and concise instructions from the time of submitting an initial offer through the timeshare closing. Whenever we had questions, they were answered promptly. Lastly, we got a great deal on the timeshare!

    SellMyTimeshareNow response

    Thank you, Peter. Our goal at SellMyTimeshareNow is to keep both the buyer and the seller informed throughout the sales process. One of the reasons SellMyTimeshareNow is a leader in the resale timeshare industry is because we make it easy for clients to search our website to find their desired vacation ownership at a reasonable price. We work hard to connect buyers with timeshare owners advertising their properties in our marketplace, and we are glad we were able to assist you! Congratulations, and we hope that you enjoy your new ownership at Nanea Ocean Villas!

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    Customer increased Rating by 3 stars!
    Verified Reviewer
    Resolution response: March 12, 2020

    UPDATE: SellMyTimeshare has reached out to me to find a way to resolve all my issues. I'm actually impressed they even cared to follow up with me. I spoke with Mary who has taken every effort to make sure I get out from under this timeshare. One option I didn't know they had is to also rent my timeshare. Which is a great option for me and they will set this all up in addition to some extra services to keep promoting my timeshare for sale. I don't know what the result of the new changes will be but I'm glad I have not been forgotten about and left feeling taken advantage of.

    Original review: March 11, 2020

    My timeshare has been listed with this company going on 2 years. NOT ONE INQUIRY. Even after reducing the price many times. The sales person told me I could get a refund in the first year but when I called the company at the end of the year to get a refund they said there was no such thing. Paid a huge fee for these people to sell my timeshare and now I'm out that money and still have a timeshare I don't use. SELLERS BEWARE!

    SellMyTimeshareNow response

    Thank you, Kerry. It has been a pleasure working with you. Our goal here at SellMyTimeshareNow is to make sure that we assist you throughout the process and that we use every tool that is available to us to help you with the sale of your timeshare. I look forward to assisting you and hope that you begin to receive inquiries and possible offers on your ownership soon!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 20, 2020

    I was extremely pleased with every aspect of how Sell My Timeshare NOW handled my purchase of multiple timeshares. They even called me up and sent me emails when a bargain hit the market for places that interest me.

    SellMyTimeshareNow response

    Thank you for your feedback, Richard! We are happy to hear that your experience with Sell My Timeshare Now was so positive. We hope you enjoy all your future vacations!

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Feb. 19, 2020

    First of all, let me say that in my desperation, I acted rashly so fell for a con. So that is on my head. I signed up with SMTS in 2016 and nothing has happened - no activity on my time share. But, that is based on demand so, fine. However, **, an employee of SMTS, contacted me on 5/9/2019 with an offer to offload my TS if I paid ~$5k. Because he is associated with SMTS, I was more gullible than I normally am. Part of the contract I signed is that I would no longer be responsible for maintenance payments. Well, when the time for payment came due, everyone with whom I'd associated, including **, disappeared into the woodwork.

    A few weeks ago I called Customer Service at SMTS and related the whole saga (I was put on hold the first time and the person disappeared but the second guy stayed on the line and typed up what I was telling him and said someone would be in touch. ** is still an employee. I have heard nothing back since. Hence, this review. I have reached out to a couple of legal firms to pursue action against the firms with whom ** had me contract, and this is sort of underway. But I wanted to warn other potential victims. Again, I blame myself for trusting someone I should not have.

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    SellMyTimeshareNow response

    Shama, we apologize for your experience, and we take your feedback very seriously. We would appreciate the opportunity to speak with you to learn more about the issues you have experienced. Please expect a call from a member of our Customer Solutions team to discuss your concerns in detail and to provide additional assistance. We look forward to speaking with you.

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 18, 2020

    We sold our timeshare with you. It was so easy. We were kept informed every step of the way which was not so easy given the time difference but everything was dealt with straight away. Any questions we had was answered promptly.

    SellMyTimeshareNow response

    Brian, thank you so much for your kind review. SellMyTimeshareNow strives to keep our clients informed throughout the sales process, no matter where they are located geographically. Thank you again for your review, and congratulations on the sale of your timeshare!

    3 people found this review helpful
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    SellMyTimeshareNow expert review by Lisa Ann Schreier

    SellMyTimeShareNow.com is a company that specializes in the reselling of timeshares. The company is based in Exeter, New Hampshire and Orlando, Florida, and they are currently the largest reseller of timeshares in the U.S.

    • Large selection: Because SellMyTimeshareNow is the most popular reseller of timeshares, they have a huge selection of timeshares for sale, which means they'll most likely have something to meet the needs of most customers.

    • Global exposure: The company operates in more than 218 countries, so people all over the world have access to their properties and services.

    • Brand Partners: The site works with well-known and reputable brand partners, like Disney, Hilton, and Marriott, so customers can find properties that are guaranteed to be high quality.

    • Professional customer assistance: The company has licensed real estate agents on staff to help customers pick and purchase the right timeshare option.

    • CRDA membership: SellMyTimeshareNow.com is an active member of the American Resort Development Association, proving their reputation as an upstanding company.

    • Best for: Travelers with a favorite vacation destination, large families, and young professionals with disposable income.

    by Lisa Ann Schreier Timeshare Expert

    Lisa Ann Schreier has been involved in the timeshare community since 1998. She is the author of, ‘Surviving A Timeshare Presentation...Confessions From The Sales Table’ and ‘Timeshare Vacations For Dummies.’ In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org.

    SellMyTimeshareNow Company Information

    Company Name:
    SellMyTimeshareNow
    Company Type:
    Private
    Year Founded:
    2003
    Address:
    300 Constitution Ave. Suite 200B
    City:
    Portsmouth
    State/Province:
    NH
    Postal Code:
    03801
    Country:
    United States
    Phone:
    (877) 815-4227
    Fax:
    (603) 516-0757
    Website:
    www.sellmytimesharenow.com