SellMyTimeshareNow

The closing company we worked with was fantastic and responsive. I was a little hesitant to buy a timeshare third-party but if the right opportunity comes up again I would buy another. I have already recommended on my timeshare now to family and friends as I am happy with the outcome. I saved over 50% compared to buying directly from Marriott.

When a buyer came forward with an offer a single designated staff member handled it very effectively. He facilitated the discussion of several questions from the buyer, normally addressing them within a 24 hour period. After I accepted the offer and addressed the questions the actual sale and transfer was smoothly handed over to the brokerage branch/company SMTN uses, Timeshare Closing Services. All of the forms and various closing requirements were completed surprisingly quickly, over the period of about two months. The instructions were clear and easy to follow, and the staff at Timeshare Closing kept me informed of what to expect and quickly addressed my questions. I was certainly impressed by the efficiency of both of these organizations and the ease of working with them. Thanks to all the staff that brought success to this effort.

I find it unacceptable, this is not SMTN’s fault, I believe that 2 things could be the problem, either Covid has hurt this process or Diamond Resort do not like when points are sold between people, I believe they want to have control as they make no money on the points, therefore creating prolong wait time. Obviously, I will think twice before purchasing this type of product again. I think that if you use the services of SMTN, you will be very happy with their professionalism, follow-ups but you had better be patient because who knows when you will benefit from your purchase. Again, thank you ** for your guidance through this process.

With the help of Ben Cochrane, and other SMTN associates, I received payment for the Timeshare. The sell was less than my asking price, but I no longer have annual maintenance fees around $1,000.00 per year. Forget about Ads on television and contact SMTN if you want to sell your your timeshare. Ask for Ben, he's the best!

I started digging into some of the stats I saw on the site and sent my sales rep this: "It says that there have been 375 offers to purchase or rent a {timeshare location} timeshare on your marketplace. Is that for all time? Or is that limited to a specific time? I'm wondering because there are currently 197 timeshares listed, which doesn't seem like it would help my cause to sell my ownership interest. Unless the turnover is high, then it might. I've run through about a fourth of the listings and calculated the dollar/point cost and my ad is on the lower end, which helps, but how do I keep my ad visible to potential buyers with so much inventory?"

He responded "You are price in a more than fair place. Most owners start higher and when you do that it will take an extend time to find a buyer, and most likely having to lower their asking price. Hilton is an A rated timeshare. You will be fine." After a week, I asked the rep how many views my ad had. He responded: "We do not track views we only track offers. When there is an offer on your unit you will get an email or phone call."

The agreement says, "We will provide you one online advertisement for each timeshare you advertise with us. The ad will appear on the Website... We may also use other advertising and marketing resources, which may include but are not limited to: websites, blogs, media releases, and social media sites. Your specific ad may not appear on these additional resource sites. Your advertising fee covers any additional efforts by us to increase its website visibility and/or promote timeshare resale advertisements."

So, I then asked the following questions: "What's the average time a timeshare takes to sell on SMTN's site? Are there active marketing campaigns that SMTN is performing to help timeshares sell?" The response was "The timeshare is being marketed on SMTN.com." Noting that my first question was NOT answered, I re-asked it: "Thank you! And what's the average time a timeshare takes to sell on SMTN?" To which he responded "There is no accurate average as every seller prices their unit very differently."

I continued to press the issue: "I get that, however, even in real estate, where every seller prices their home differently, there is still an "average" time on the market. Whether a home is above or below that "average" time on market depends strongly on how the seller prices their unit differently. Are you saying that SMTN has no metrics concerning the "average" time a listing takes to sell on SMTN's site?" He then responded "We do not track an average time on the market."

So, if you want to spend $1,900 to list your timeshare on a website with no further effort on their side to actually help you sell your timeshare, this is the advertising company for you. They do vigorously advertise that they have a lot of visitors to their site through this site: **. However, based on my experience, and their lack of effort to market my timeshare on "other advertising and marketing resources, which may include but are not limited to: websites, blogs, media releases, and social media sites", all of those visitors could really just be bots landing on the site to drive their visitor stats but because they aren't real people, real sales don't actually happen. This is my experience. If it helps someone else save their $1,900 to spend it on an advertisement that actually works, this review will be worth it.