Tech to Us Reviews
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About Tech to Us
Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.
- For homes and small businesses
- Services meet a broad range of needs
- Money-back promise if issue isn’t fixed
- Other fees may apply for some services
- Doesn’t operate all day long
Tech to Us Reviews
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Reviewed June 30, 2018
Had my first try today with this company. Found them to be very professional and polite and fixed my computer. Tech was very helpful in all areas. Would recommend them to family and friends anytime. Hope this is helpful to others.
Reviewed June 29, 2018
my laptop/ tablet, etc.
Reviewed June 29, 2018
We have had the good fortune to be serviced by Tech to Us in the last couple of years. We feel that the Technician have been 100% honest and provide excellent customer service and explain and answer all questions to us in a friendly and professional manner. Always helpful and at reasonable costs for peace of mind in these days of uncertainty with computer issues everyone seems to have, but does not need to have if they use Tech to Us!!!
Reviewed June 29, 2018
I had a huge problem: I was locked out of my laptop. I kept getting a message saying that my password for logging onto my account had expired, and it was asking for a new one. That was odd because I never had a password on my computer. My technician, Antoine, was extremely helpful. We worked together to find a solution. Finally, Antoine sent a new copy of Window 10 OS to another computer of mine so that I could download it onto a flash drive & insert it into the computer I was locked out of. Once we downloaded the new Windows operating system to my problem computer, I could get into it. Yaaaay! Antoine proved to be extremely pleasant, patient, & knowledgeable throughout the time we were working together. The whole process took several hours. I am very grateful to him & to Tech to Us for the service I received today.
Reviewed June 27, 2018
We had a question with a popup and also needed a yearly clean up. Your response was quick and very appreciated. I feel secure knowing that someone with good tech intel is always available. I definitely recommend your services to others.
Reviewed June 23, 2018
The tech person has been most patient and informative during this session. I have always been pleased with the service provided us over the past 2 yrs. I wouldn't hesitate to recommend Tech to Us to my friends and family.
Reviewed June 22, 2018
My issue, now resolved with the expert help of Antoine, was that my HP Scanner logo was not available on the desktop so I was unable to access my scanner. After a series of download steps, he was able to effect this in a prompt manner and all is fine now.
Reviewed June 19, 2018
Tech to Us is a great company with friendly, professional, and skilled staff, that I have called on many times and have been extremely satisfied every single time. I would highly recommend to anyone looking for a technical support service.
Reviewed June 18, 2018
The work done in a very timely manner and the technician was very professional. I don't expect to have any problems in the near future. In the work I have had done in the past, the results were the same and I would not hesitate to recommend Tech to Us to any of my friends.
Reviewed June 18, 2018
I have always been able to reach help when needed. I am not tech savvy myself. So I have peace of mind when I need tech help... that to me is worth a fortune. My techs have always been quick and very polite. I appreciate knowing that I have them at my reach. Thank You.
Reviewed June 18, 2018
Tech to Us has helped me keep my computer protected and up to date. I like that I can call a technician whenever I have any issues. Tech to Us has helped me keep my computer running quickly. I recommend Tech to Us to my family and friends.
Reviewed June 17, 2018
I have used Tech to Us for about a year and they have been great. They have helped keep my computer running up to date and protected. Tech to Us was able to fix my computer when it was no longer starting up normally. Tech to Us even helped me set up outlook the way I wanted it to look. Tech to Us is great!
Reviewed June 16, 2018
I called Tech to Us on Saturday morning on June 16th. My call was answered promptly. The customer service expert was very helpful in addressing all of my concerns and did a complete inventory of my computer (twice) to make sure nothing was wrong. Also addressed another concern regarding a pop-up I have been getting since Microsoft's latest update. I was very relieved after this phone call to Tech to Us. Thanks so much.
Reviewed June 15, 2018
Being a Senior I need a professional support system who is there when needed. Tech to Us is what I was looking for and Anthony did the job for me today. They are easy to work with and very accessible. Kudos to all of the guys there!
Reviewed June 13, 2018
The service was excellent this afternoon. I am not technical at all. He walked me through it. Antoine showed great patience and knew his product well. He was able to get me back online and made my day. Thank You so much!
Reviewed June 12, 2018
I have been a customer of Tech to Us since 2015. I'm very satisfied with the service I have received over this time. My questions and problems have been handled in a professional and respectful manner. The service is efficient and not at all intrusive.
Reviewed June 11, 2018
I am very grateful to have such a quick help support on my computer. All their support team workers quickly and professionally fixed many problems during the year. I have had many and without them I would be so stressed. This insurance is my peace of mind. Priceless.
Reviewed June 11, 2018
The Tech to Us technicians are very educational and they always address all the questions I have for them. The technicians are always quick to respond and do not make me wait to receive the support I need. I always thought that I use the service too much but the technician reassured me that was never the case and I feel appreciated by everyone at the company.
Reviewed June 9, 2018
I was very pleased with their prompt service and courteous manner. And they spoke English!! I would recommend them to my friends and fellow computer users who are not very tech savvy. They were most helpful in equipping my computer with a virus scanner.
Reviewed June 9, 2018
Your staff is highly professional and also friendly. Today I have appreciated his patience and well articulated service. Your staff has always been willing to tackle a problem and stick with it until you resolve the issue. Thank you Tech to Us.
Reviewed June 8, 2018
We have been with Tech to Us for several years and have been very satisfied with the service. The techs have been courteous, knowledgeable and get the job done. We have called for help on various items and they have always come through. Thank you.
Reviewed June 6, 2018
I am extremely pleased with the tech support I receive from Tech To Us. I have used the service a number of times and am always treated professionally, but with friendliness and a willingness to help every time. Being elderly, it is a comfort to know that they are all here when I need them. Thanks to all for the excellent service!!
Reviewed June 5, 2018
I was initially recommend Tech to Us to me when I was having a technical issue. I contacted them and ever since the initial contact with the company, I have been highly satisfied. I feel that the service is definitely worth the money.
Reviewed June 5, 2018
The technician that I worked with for my initial issue, Anthony, was amazing. He hung with me all the way through the procedure and never left me. I would definitely recommend Techs To Us to anyone needing help with their computers.
Reviewed June 2, 2018
Tech to Us has been a great find. They have been really helpful in getting an old desktop and neglected laptop get back into good shape. The techs have been really patient in helping this low tech household back on track with our PCs. Thank you so much!
Reviewed June 2, 2018
The service techs make the process easy to understand. Everything I was told happened just as they told me. all in all I felt quite comfortable & had confidence that all would be right. The security protection is my first concern & I'm reassured about that. I am very pleased!
Reviewed May 30, 2018
I had a baffling problem with my router that left the entire household without Internet for almost the entire day. Tech named Anthony spent hours trying to fix it and help me install a new router. He was polite, patient and highly skilled. I've had other tech support companies before, but Tech To Us is by far the best in terms of results and user experience!
Reviewed May 30, 2018
Have received great/honest help with computer problems. When an app, unknown to me, appeared; tech looked up the app and determined it was not a danger to my computer. I then used it and it was fine. Tech To Us Techs are easy to understand (ENGLISH SPEAKING) and do a great job in keeping my computer update cleaned. The spyware and malware apps that come with Tech To Us work well and are compatible with my computer. Great JOB!
Reviewed May 30, 2018
Very knowledgeable of all info very helpful to me. Called me back several times until this issue was taken care of. Took a little longer than I thought but the outcome is good as long as I can now get important info that I need to get as my 50 high school reunion is in Sept. this year. YEAH. Thanks for everything!!!
Reviewed May 29, 2018
I definitely would recommend the services of Tech to Us to all my friends and co-workers. The only thing that would make the company perfect would be longer service hours since I do live on the West Coast. Their technicians always complete the work and get back to me in time to follow up for common courtesy.
Reviewed May 28, 2018
Online support to repair hacked email - From the moment that I called the sales desk, the information that I received in order to make an informed choice of which level of service was appropriate for me, was excellent. The staff is polite and patient with explaining the available services. I was linked with Jay ** and he was patient and understood my problem immediately. He went to work and cleared up my issue promptly. He went further and ran a deep scan of my desktop computer and things are working perfectly, now.
Reviewed May 25, 2018
They provide excellent customer service. I've talked with various techs over a period of several weeks and months and they all have been very helpful and extremely accommodating. I am very thankful and surprised at how much I've received for this service. I appreciate that there are still companies that pay so much attention to their customers as this company does. Thank you for all that you do.
Reviewed May 24, 2018
I have used Tech to Us several times to keep my computer running fast. When I notice things running slow I call them and then they check it out and correct the issues. The technicians work remotely so I never have to bring my computer out of the house. The technicians are very knowledgeable and helpful.
Reviewed May 24, 2018
I was first introduced to Tech to Us last summer when they helped me resolve an issue when my computer was "hacked" by scammers. They did a fantastic job of cleaning up my computer and getting me going on the right track. Recently they helped me choose the right plan for my computer needs and helped me to get started using the backup service. I am very happy with Tech to Us.
Reviewed May 23, 2018
Ignis and Anthony from Tech to Us went above and beyond in helping me get my computer up to snuff. Can't say enough good things about the company. I've had other services from countries overseas but these guys are the gold standard! If someone asked me I would simply say "Don't Hesitate". The best in the biz!!
Reviewed May 23, 2018
It was indeed a pleasure to have my computer repaired by two professional computer experts. Anthony and Bob did a fantastic job. They worked over eight hours to get my computer back up and running. This was after scammers had pretty well demolished the system.
Reviewed May 23, 2018
Anthony was very clear on what I needed to do to help him get access to my computer. He was very easy to understand with my hearing problem. He was very skilled with resolving my issue. I would like to do any future chats with Anthony.
Reviewed May 22, 2018
Wireless printer not working. Anthony was on the phone but the TTU icon was not working as well. Anthony worked efficiently to get my printer/icon working and informed me of my lapse in virus coverage. The process overall was handled in a professional manner.
Reviewed May 22, 2018
I received awesome help from the technical crew for Tech to Us. I am so glad I have this support and I would recommend it to everyone who I come in contact with. They are a lifesaver. I rate TECH TO US TECHNICAL SUPPORT 5 STARS.
Reviewed May 21, 2018
The service from Tech to Us was extremely pleasant and professional. It's clear to me why Tech to Us has grown over the years I have been a customer. I will certainly recommend Tech to Us to anyone looking for technical support.
Reviewed May 20, 2018
Tech to Us has been great at keeping my computer up to date and clean. I love that I can call them anytime I have any issues or questions. I am not very good with computers so it is great knowing that the knowledgeable technicians are only 1 call away.
Reviewed May 19, 2018
Antoine was very help with the computer problems I was having. He also helped with other problems that were happening on my computer. I called a local company a couple times but my computer problems were not resolved. Each time I called for help from your company I received the help I needed in a fast and friendly manner.
Reviewed May 16, 2018
I am extremely satisfied with the service your company provides. Your techs go way beyond what I have experienced before with another company. I would give you 10 stars but you only have 5. I recommend your company to my friends.
Reviewed May 16, 2018
I am 100% pleased with Tech to Us and their services. Tech to Us always resolves my issues on several different devices that I own. I have recommended Tech to Us to family and friends. We will continue with the Tech to Us service in the future.
Reviewed May 16, 2018
Tech to Us was helped me clean up my computer after letting scammers connect and take advantage of me. They helped get my computer back up and running and they also ran all of my windows updates. I am very happy to have found Tech to Us.
Reviewed May 16, 2018
Are you looking for a reputable tech service for your pc problem? Look no further, check out this 5 star reviewed company, Tech to Us. I love that this is a fully US based company. Anthony was most helpful, personable, and very easy to work with. He resolved my problem quickly and to my satisfactions. He also made me aware of the many services this company offers to simplify one's online life.
Reviewed May 15, 2018
I called to have an older computer scanned and updated to bring it to the best performance possible. The technician was outstanding... he did all I asked and also ran a speed test for me to confirm the computer was going to work OK on the Web. I have had very good experiences with Tech to Us and have recommended your service to my family and friends. Thanks!
Reviewed May 15, 2018
I have always been taken care of by the technicians at Tech to Us in a very professional manner. I am always able to pick up the phone and reach out to them for help. They have been exceptionally helpful to my husband who knows nothing about computers. I have been a customer of Tech to Us since December of 2010 and never had an issue with their service.
Reviewed May 15, 2018
I have been with Tech to Us for almost 2 years now and I am very satisfied with the service. I have been dealing with many technicians and almost always I get my issues resolved. Their technicians are always very prompt, respectful, and always willing to put up with my basic computer level of knowledge.
Reviewed May 14, 2018
I have worked with Tech to Us for 5 years and they have always been available to handle every issue I have. They make sure my data is backed up on a daily basis. They also keep my virus software is current. They helped when I lost some of my data and restored it. I have always felt very safe knowing they can handle everything I need. I highly recommend them!
Reviewed May 13, 2018
They do a wonderful job every time we need them to solve our problem of the day! They are always nice and helpful! They helped up freeing up space and helping to connect us to the internet. Anything we ask they fix it!
Reviewed May 11, 2018
I have been a customer of Tech to Us for almost two years. I think that everyone that I have spoke to are very nice and their technicians are well trained and know what they are doing. I would recommend their services to all my friends.
Reviewed May 11, 2018
I have had multiple contacts with TTU. Different techs have all given me excellent service. My best recommendation is that I recently renewed for another year of service. The price seems high, but compared to the grief avoided, it's quite reasonable.
Reviewed May 11, 2018
This time, the Tech did a quick and professional job resolving my issue and affirming that my system is okay. Consistently Tech to Us provides exceptional service with bright, professional and talented representatives to support and to resolve problems. I could give no higher recommendation than this company. My experience with two other technical support groups was abysmal. This company is a five-star operator in the services they offer.
Reviewed May 11, 2018
This is my second technical company that I have used. My first company was trying to sell me useless stuff every time I called and they were totally deplorable so I went on Google and found Tech to Us. Reached out to them and my first impression was great. Tech to Us focuses on resolving my issues and do not pressure me into buying things with every call I make to them. They always explain things to me the correct way and they ensure that I am aware as to what is being done on my computer. My problems are always resolved respectfully and correct each time. The tuneups that I receive on a regular basis are excellent and this is something that my previous company was not doing. The tuneups always address many issues with my computer and Tech to Us always ensures that they send reminder cards in case I forget.
Reviewed May 9, 2018
Tech-To-Us has been servicing me and my wife for a number of years. Its representatives have always been very responsive, courteous and professional. We have never had a problem that they could not fix. It is very easy to contact them with the link they provide on our computer home page (no long waits on telephone hold). When repairs involve an extended period of time, they very kindly suggest we go about our own business and they call us on the telephone when everything is working okay. Tech-To-Us is based in the U.S.A.
Reviewed May 9, 2018
Tech to Us is very accommodating in terms of payments available for the plans. The sales representative was great explaining everything. The technician was great and he was very precise and thorough in cleaning out the computer. I will gladly recommend their service to all my friends and family.
Reviewed May 8, 2018
My experiences with Tech to Us has been very positive. The problems I have, have always been resolved. The problems I've had with pop ups and scam issues were all resolved. Several printer issues with an older printer were also taken care of. Being a part of the Tech to Us family has been very positive. We will continue to use the service.
Reviewed May 8, 2018
I appreciate the quality, knowledge, respect, and I feel valued. I think that the amount of money I spent was an investment as I am receiving more than I expected in terms of all that is done on making my computer function. I notice the difference in how my computer is working. I also love the convenience of how easy and quickly it is to connect to tech support. I feel relaxed and have peace of mind, with the services I am receiving. Thank you very much for your company and for all the services I will receive in the future.
Reviewed May 8, 2018
Tech to Us has helped me cleanup my computer after getting scammed. They removed the scammers and got me back online. They also run tuneups on my computer to keep it updated and running fast. The technicians are very knowledgeable.
Reviewed May 8, 2018
I was so happy that I found Tech to Us, because I never have to worry about problems with my computer anymore. I just make a phone call and the technician takes care of it. I would recommend this company to all my friends and family, because they take care of business on the spot, and all of their technicians are very knowledgeable.
Reviewed May 8, 2018
The reason why I called Tech to Us, who are also my Tech Gods, was because my computer was running really slow. The customer service is outstanding and their knowledge base is unimaginable. They have assisted me on multiple occasions and they always end up bailing me out when I need them the most. Their technicians are very caring and they always ensure that I am aware of the work being done on my computer.
Reviewed May 8, 2018
We couldn't be more pleased with our experience with Tech to Us. We tell everyone about them. I fill like I am a real challenge to them and they are always so kind and professional. We came across them by mistake but are so thankful for them in our life. It is so comforting to know they are always there to help when we need them. We appreciate their expertise and knowledge... Thank you to all the guys at Tech to Us... I am sure I have talked to all of you at some point! LOL. You have been a blessing! :)
Reviewed May 8, 2018
Tech to Us is always there to keep my computer running smooth. They have helped clean my computer up after I let scammers take control of it. They also have helped me with my smartphone and printers. Tech to Us is great!
Reviewed May 7, 2018
I am very pleased with the knowledge and ability which your technician provided for me on both of my computers. The technician that worked on my computers was efficient in every aspect. I would highly recommend and will recommend your services to friends and businesses that I deal with.
Reviewed May 6, 2018
Every time I have had support from Tech To Us it's quick, efficient and everything gets fixed promptly. And it's US based, which is a novelty these days. Fantastic company. Highly recommended. I already have had this pay for itself. Thank you guys.
Reviewed May 5, 2018
The technician representative that I worked with was very knowledgeable and helpful. He was able to solve my problem with drivers and a mod confliction with my games. I had a great experience overall. Would recommend to friends and family.
Reviewed May 5, 2018
I contacted Tech to Us because I was confused about the protection on my computer. The technician explained everything to me and explained how I can protect my computer. I signed up for the Tech to Us anti virus protection. I am very pleased with the service received and it was an excellent experience with the company.
Reviewed May 5, 2018
The technicians at Tech to Us are very knowledgeable and always willing to help resolve my issues. I have been using their support for quite some time and I look forward to renewing with them again. I would recommend their services to all my friends and family.
Reviewed May 5, 2018
I have used Tech to Us for a few years now for tech service with a desktop and laptop. They have always been there quickly to help me with any question or setup issue I may be having. They're knowledgeable, pleasant, patient and willing to field any question. They're a trusted service that I would highly recommend.
Reviewed May 5, 2018
Tech to Us is a very honest and responsible company. I have had very good advice and help with my computer problems. They are very knowledgeable and helpful. I would recommend them to all my friends, family and fellow workers.
Reviewed May 4, 2018
This was a complicated repair necessitating a complete reboot and OS revision. This was accomplished by the tech. The service was professional, courteous and competent. I am completely satisfied with all service provided. The repair was crucial to me and the results were all I hoped for. I would recommend this service to all.
Reviewed May 4, 2018
I have always received excellent support from Tech to Us. Every problem has been resolved timely. The support staff is highly knowledgeable and have helped me with problems far beyond my capability to deal with. I highly recommend Tech to Us and I will remain a loyal customer.
Reviewed May 3, 2018
Antoine was very helpful. He got my computer working like it should. I am so very pleased with the work of the team that I deal with. Antoine got it working like it is suppose to. Thanks so much for Tech to Us as I seem to call them daily to fix something that has gone wrong again and they do it with no effect at all. I am so pleased to have them so I seem to call them almost daily for some problem that I have with my computer. Antoine told me that I possible hit the control key when I got the writing sooo small. He helped me in one second so now I am ready to work on the computer again.
Reviewed May 3, 2018
You have been there when I have gotten into trouble and have got me out of it. Because of being secretary in the Maine masons in two districts which is totally computerized. Tech to Us have been invaluable to me.
Reviewed May 2, 2018
I have worked with many technicians during the time that I have been a Tech to Us subscriber. Each and every one has worked doggedly to resolve any issue. (And all met with success, I might add.) In particular, a shout out to Jay who has had my back throughout.
Reviewed May 2, 2018
I am grateful for the tech support that I received from the Tech to Us representatives, they have always been able to correct the problem, they are patient, knowledgeable, it's definitely money well spent. Would recommend to friends and family.
Reviewed May 2, 2018
I have had service with Tech to Us for several years. Their support and work is worth every penny and every time I try to get in touch with them they always fix my problems and I really appreciate them for the work they do. There have been cases where local shops have asked me to pay a lot of money just to look at my computer and Tech to Us offers the flat fee and unlimited support.
Reviewed May 2, 2018
From my experience I have found the technicians at Tech to Us to be both courteous and professional. More importantly, I can understand them. I would recommend them to all concerned. I have been very satisfied with the help given.
Reviewed May 1, 2018
Have been with Tech for Us for a little over 1 year. Service has been great every time I need help. They solve any problem very quickly. I am 100% satisfied and extremely happy. They are the best in the business.
Reviewed May 1, 2018
Robert my first tech was very professional and helpful and all the other techs were also very helpful. I would recommend this company to anyone. I have had experiences with different companies that were not helpful at all so I know the difference.
Reviewed April 30, 2018
The technicians are well informed on a variety of subjects (not only the computer). They are thorough and extremely patient, not only explaining to the client but attempting various solutions to the problem until a solution is found. Would recommend to friends and family.
Reviewed April 30, 2018
Tech to Us has been great over the years. They help me if I have any problems from my computer not running to my printers not working. They support all the tech in my house so I can call for help with all my devices. Tech to Us has been a great investment.
Reviewed April 29, 2018
Tech to Us is the best. They keep my computer protected and running fast. I can call them any time I have issues. All the technicians are very kind and helpful. I love having Tech to Us 1 call or a couple clicks away.
Reviewed April 28, 2018
What a great bunch of technicians this company has. Tech To Us are the most helpful group who really know their business when it comes to your computer or any questions regarding it. I very much highly recommend them to you. I have peace of mind when I know I am just a click away from getting my problem resolved. Thanks!
Reviewed April 27, 2018
I have been with you for quite a while and I have had nothing but good response and service. I would like to thank you for all you do. I have given your number to several people and I hope it has generated more business for you. I am completely satisfied. Thank you.
Reviewed April 27, 2018
Always great service and polite people to work with. Always have a cheerful deposition. They have always have a solution for whatever my problem is. If I ever have an off question they always have an answer. They never act like my questions are small. They always treat everyone of my questions as a problem or as a bother.
Reviewed April 27, 2018
I was having an issue connecting a second monitor to my computer so I called tech support and they told me I needed a different wire so I bought it and it fixed the problem. The people at the tech support were very helpful.
Reviewed April 26, 2018
I believe that Tech to Us is a fantastic company and I have never had a problem with them. Any situation that I have dealt with, it has always been completed and resolved in a timely fashion. The technicians are completely knowledgeable, very friendly, and helpful.
Reviewed April 26, 2018
Every single person I have worked with at Tech to Us has been incredibly helpful, incredibly courteous, and incredibly knowledgeable, even to my minutiae elementary request. I feel like I have a personal report with the technicians and that to me makes all the difference in the world. I would definitely rate this service 5-stars without hesitation.
Reviewed April 26, 2018
Extension in Safari - I clicked the wrong heading and was SOL! However, one quick call to Tech to Us cleaned up my problem in just a few minutes. This was the fastest time I have ever waited for help but in terms of wait time, the company has a star rating from me on wait time. Tech to Us services all of our equipment.
Reviewed April 25, 2018
My representative at Tech to Us was very knowledgeable and outstanding! He resolved all of my issues with my computer and I would definitely recommend him to anyone looking for technical support for any of their devices. 5 stars. Would recommend.
Reviewed April 25, 2018
Technical support has been very helpful to both my wife and I for many computer and telephone setup issues. We both are over 70 years old and struggle with understanding today's computers. It is extremely helpful that all their technicians speak English well. They are also always pleasant and patient to work with. We want to thank Tech to Us for all their help.
Reviewed April 25, 2018
Service by the technician was completed with a top rating. Not only did he clean up the files, but went further when I had questions to answer each of them patiently and thoroughly. This included assisting me in changing my password which was necessary due to an alert from an email that I possibly had been hacked. All in all this was a very satisfying experience.
Reviewed April 25, 2018
Contacted Tech to Us because my touchscreen was not working on my computer. The technician, Ignis, is knowledgeable and conversant about the issues relating to his job. He also was polite and a fine ambassador for your company. The issue was resolved and I thank you.
Reviewed April 25, 2018
I had problems with Microsoft Office installation and upgrading on my computer. Contact Tech to Us and they removed the older software and replaced it with the new version which I purchased at a local store. Tech to Us technicians are very good at understanding and correcting my issues every time. Their attention to detail is second to none and I am very satisfied with the service I have received during my time with them.
Reviewed April 23, 2018
A threat from scammers online proved to be false. I called Tech to Us and they immediately and effectively saw to my issue with the scammers. Tech to Us technicians shut down the interference caused by the scammers right away and proceeded to remove any trace of their presence.
Reviewed April 23, 2018
Tech to Us is much better than the previous company I worked with. My computer wasn't starting up correctly and Tech to Us got it started fast and then scanned the system to get it all cleaned up. Tech to Us is the greatest!
Reviewed April 23, 2018
Tech to Us is very efficient in correcting the issues with my computer. My son tried to help me with my computer but he could not figure it out. I contacted Tech to Us and the technician was able to resolve the problem with no issue in a time effective manner.
Reviewed April 23, 2018
Tech to Us has always been there for us. Their technicians are always prompt and accurate with the service. They have fixed our problems on several devices for myself and my wife. They provide very good service and are well worth the investment.
Reviewed April 21, 2018
The customer service representative that I was working with was very patient and professional in his job performance. I am very satisfied with the service. I have told everyone in my family to subscribe with Tech to Us if they technical help since there is true value in it.
Reviewed April 20, 2018
Always great service. Been with Tech to Us for over a year now and couldn't be happier. Always solve problems and keep my computer running top notch! Nice follow up if you do have a problem to solve as well. I would definitely recommend Tech to Us.
Reviewed April 20, 2018
Tech to Us helped us set up our new laptops. The technicians are always friendly and extremely helpful. They know their stuff very well and operate in a timely manner. I think that the company is doing a good thing for all their customers that need help with electronic devices.
Reviewed April 19, 2018
Tech to Us helped me today with my problems. They started with a tune up on the machine, which made it run much smoother. After this Tech to Us helped me with an issue viewing Facebook notifications in my email. Originally contacted Tech to Us because I had been locked out of my computer and they have helped me ever since.
Reviewed April 19, 2018
Tech To Us did a great job, and very happy to have switched to them. Quick, no drama, and seemed to have a great idea of how to attach the problem. Looking forward to the team helping us going forward, so well done you. :)
Reviewed April 18, 2018
I have needed technical support from Tech to Us on numerous occasions and have very pleased with every outcome. I am very comfortable knowing that they are always there. They have optimized my computer on many occasions. I would highly recommend to family and friends.
Reviewed April 18, 2018
We are very please with all the help ya'll have done for us. Anytime I see something pop up and I don't know what it is I just give them a call and they take care of it. We have had some phone calls telling us that something is wrong, so I've call y'all and y'all take care of it. So glad for y'all service and everyone is so nice.
Reviewed April 17, 2018
My computer was not working correctly and I needed a tune up to take care of the problems. Anthony went through the whole computer and resolved the issues in a quick and timely manner. He was very understanding over the phone.
Reviewed April 17, 2018
As a returning customer, I am very happy with the service and professionalism I've had today from a very good gentleman named Ignis. I'm very pleased and will recommend the service to all others directly. Thank you so very much!!!
Reviewed April 17, 2018
Good service. The problem of unknown origin was fixed. The serviceman was polite and knowledgeable. I can't understand what happened but the service was near perfect. Where do you find these helpful people? Thank you for your good and polite help.
Reviewed April 17, 2018
I was unable to access my files so I called for help and spoke to Anthony and everything is fine. He had the magic touch. Thank you Anthony. Yesterday I worked with Antoine and he assisted me in getting use to your service. Both of these gentlemen were helpful and allowed me to secure excellent service.
Reviewed April 17, 2018
I called Tech to Us for a problem downloading my iTunes music from my computer to my Samsung Note 4. I worked with a technician who logged into my PC and solved the problem. The problem was solved quickly and effortlessly.
Reviewed April 17, 2018
I contact Tech to Us because I could not communicate with the printer from my computer. The problem was fixed quickly and correctly. I have used your service for years and am glad that I do. I like having the service as a true and convenient way to solve problems from Tech to Us.
Reviewed April 16, 2018
I have been a customer of Tech to Us for approximately 4 years now and I have never had a negative experience when working with them. They have never failed to resolve my issue no matter how simple or complex it may be. I have and will continue to recommend their services to anyone I know.
Reviewed April 16, 2018
They are always there when I need them. They are very helpful, polite, and I am really glad that I have their support. They have excellent customer service, and they really fill any gaps of technical knowledge that I may have. I would recommend this to anyone who needs technical support.
Reviewed April 16, 2018
I tried to install Windows updates and could not. I was a customer of your company and contacted you and Ignis has been wonderful correcting my problems. He is very knowledgeable and efficient. I will definitely recommend your company to friends.
Reviewed April 15, 2018
I am very pleased with the customer service provided by Tech to Us, they have always been willing to help with any computer issue that I have brought to them and have never failed to resolve them no matter how complex. I will be glad to recommend this service to anyone.
Reviewed April 15, 2018
I am very happy with the service. It was well worth the price. They connect remotely and resolve any issues. The Technicians are friendly and work very efficiently. I would recommend Tech to Us to friends and family. Tech to Us is great.
Reviewed April 14, 2018
The technicians at Tech to Us are always willing to help. I have the next-in-line service that I have because it allows me to get to a technician faster. I am very pleased with the service I have always received from the staff of Tech to Us.
Reviewed April 14, 2018
I have had nothing but great experiences with the technicians from Tech to Us. The technicians are all great, and explain things in a way that's easy to understand. I would highly recommend this service to anyone looking for technical support!
Reviewed April 14, 2018
I contacted Tech to Us because I was locked out of my computer. They sent me media to help resolve my issue and reinstall Windows 10 on my computer. My experience with the technicians has been excellent so far. I had trouble once again getting locked out of my computer and the technician was extremely helpful to use the recovery account in order to get me back into my regular account on the computer. Very helpful and excellent experience with the company.
Reviewed April 13, 2018
I have been with Tech to Us for quite a long time and have continuously been extremely satisfied with the service they have provided. They have resolved my problems no matter what was happening with my computer. The techs are easily more effective than the reps from the software companies. Anthony was particularly helpful this morning in getting us up and running.
Reviewed April 13, 2018
The service that I receive from Tech to Us is very professional and makes it easy for me to understand the issues that are being repaired. The technicians are knowledgeable about all computer problems. They are also very aware and consistent to get the job done in a timely manner. I would highly recommend the service to my friends and family.
Reviewed April 13, 2018
Handled quickly and professionally as with all other previous issues. Did not have to stand by and watch progress. I was notified by phone with issues or identification and solutions to problems. Immediate response and action. I have recommended them to anyone I know.
Reviewed April 13, 2018
Regarding Tech to Us, they are very efficient, friendly, courteous, and speak excellent English. When I have problem, they explain what it is and how they are going to eliminate it. They also provide me with very reasonable time estimates. They are a pleasure to work with.
Reviewed April 12, 2018
My System had been hacked and they were able with extensive work to fix everything with no loss of data, even using my laptop as part of the process. I have been with them ever since and would not go anywhere else!
Reviewed April 12, 2018
I found Tech to Us by reading various reviews on the internet. I decided to give it a try as the then provider's service was really bad and charged a ton. I have been subscribing to Tech to Us since June of 2016 and have never been happier. All technicians are extremely knowledgeable and helpful. They spend as much time as necessary to resolve all issues presented to them, no matter how complicated. The only regret is that Tech to Us is not 24/7. Regardless, I would give it a A+++ nevertheless. I am totally delighted with its service. I highly recommend it as the price is reasonable and they also service more than one device. Furthermore, it is there for me during its normal business hours and gives me peace of mind.
Reviewed April 12, 2018
Tech to Us is doing a fantastic job with my issues I am having with the computer. I would recommend Tech to Us to anyone that is having problems. The technicians have been able to resolve all my problems. I was having an outlook issue and they were able to resolve that.
Reviewed April 11, 2018
I found the name of your company on the ConsumerAffairs site and filled out the info. I was contacted by someone and we discussed your plans and I decided to sign up for a year plan. My experience with everyone that I dealt with today was very, very good! Everyone was very pleasant, helpful and patient with me. They explained things so that I could understand things and gave me a lot of peace of mind knowing that my PC is fixed and healthy. Thank you to everyone.
Reviewed April 11, 2018
Called for help with loading my TurboTax CD and adding Tech to Us to my new computer. Also fixed the login to my banking account when I could not log in to it. Kept my old computer up and running until I was able to purchase my new one.
Reviewed April 11, 2018
I have been a customer of Tech to Us for about 2 years now and I have always had an excellent experience dealing with them. I can't recall a single issue where they have not been able to resolve my issue. Would definitely recommend them to friends and family.
Reviewed April 11, 2018
I have been a customer for 2 years and I find the service to be great. The tech always seem to know how to handle a problem. I have never had service that I would rate as unsatisfactory. I would highly recommend this service to my friends.
Reviewed April 10, 2018
I was getting a very irritating popup saying that my computer was infected. I was scared to call the phone number on the screen so I called Tech to Us. They removed the popup and got my computer all cleaned up. They were great!
Reviewed April 10, 2018
I have had Tech to Us for over 2 years now. The technicians are always professional and easy to understand. They have helped several times with my older computer that tends to run slow at times. They assisted with my other computer that had many issues including the "blue screen of death". The techs are always courteous and explain what has been done after the work they have done on my computers. Great job!
Reviewed April 10, 2018
Every time I have called Tech to Us, I always get support from an experienced representative. Their technicians are always able to resolve the problem and address my questions and concerns. I would recommend Tech to Us to any potential customer than would like assistance with their technology.
Reviewed April 10, 2018
The tech was excellent in his service on all 3 of my computers. He was very professional, excellent bedside manner, very informative, and fixed all my computer concerns. He answered all my questions as well as instructed me on fixing other computer concerns.
Reviewed April 9, 2018
The service I receive from Tech to Us is always prompt. Technicians always know what they are doing and everyone is helpful and nice. I don't know very much about using a computer, so they are very nice and explain things to me properly.
Reviewed April 9, 2018
Tech to Us took 3 days to fix the Windows Updates issue my computer and I got to work with 4 different technicians. They were able to resolve the problem by totally removing everything and reinstalling the operating system. They also ensured that my data was backed up to the cloud successfully before wiping the system clean to reinstall. The technicians were knowledgeable and very nice to work with.
Reviewed April 9, 2018
Tech To Us is an Outstanding Service to have for "My Computer". The Representatives that help to keep my computer running are Excellent and a Credit to The Tech To Us Company. I absolutely appreciate their skill and vast knowledge. Thank You for offering this service :-).
Reviewed April 7, 2018
Removed scammers/Rebooted computer twice - All tech knew how to fix the problems that I spoke with and were absolutely wonderful, great, and knew just what to do. The lady that I spoke with first when I had the problem with the scammers also knew what to do and sold me the package.
Reviewed April 7, 2018
The service I just received and have received in the past is uniformly exceptional. Support is provided quickly, and the problem diagnosis identified rapidly. Moreover support is provided through to satisfactory resolution no matter how long it takes. In this case it took only 10 minutes which is significantly faster - by orders of magnitude - than I have received by other vendors and even my company's IT department.
Reviewed April 7, 2018
I was unable to obtain emails in my inbox or send emails. I use an Apple MAC. I contacted Tech to Us and got the technician Ignis. He guided me through the email process to restore mail. He quickly fixed the problem and email working fine now.
Reviewed April 7, 2018
Had another service that I loved for years. Had to search for another. Found Tech To Us on the internet as one of the highest customer ratings. I was very impressed at all of the services covered in one subscription for such a low price. Love that it's US based. Anthony was very knowledgeable, patient and friendly. Will tell all my friends. Thank you!!
Reviewed April 6, 2018
I am very satisfied with the assistance I received from the Tech representative. Antoine was very patient and helpful with me and walked me through the steps of getting the computer on track. I would recommend Tech to Us services to others for their prompt assistance.
Reviewed April 6, 2018
For several years I have used oddball services but have been very frustrated as they have all had a foreign voice which made getting the work I needed done very difficult and time consuming. The end result of this was total frustration. I went online with Cortana and asked for the best rated technical online services and it found Tech to Us. They became my right arm and are indispensable to me. 5 stars are not really enough, I would recommend them to anyone!
Reviewed April 6, 2018
The service from Tech to Us has been excellent. Their technicians are very efficient and always fix the problems I present with my computer and the turnaround time in the solution to the issues are always impressive. I am always satisfied with the service I receive and look forward to working with Tech to Us.
Reviewed April 6, 2018
Switched over from old PC to new PC. Installed all old files and data to new PC flawlessly and installed hardware on new PC and laptop. Everything went really smooth. Everyone that I have dealt with very professional and with expertise.
Reviewed April 5, 2018
Tech to Us always gives me great service and comes to my rescue. I would recommend you to anyone that has a computer. They have always been able to reconnect my printers when I have low connection and get my computer running like it should.
Reviewed April 5, 2018
Called with a printer problem. Antoine was very efficient - handled the issue quickly, and very intelligently. We are very pleased with ability of your staff to give thorough attention to detail. You passed with flying colors. Thank You very much!
Reviewed April 5, 2018
My experiences with Tech to Us over the last two years have been 100% positive. The tech there are always very friendly and they have never let me down. They are very knowledgeable in what they do. I have recommended them to anyone that is having problems with their computer. I have no complaints on the service that I have received.
Reviewed April 3, 2018
I have been working with Tech to Us for several years now and have had a variety of problems with my older computer, which they solved very much to my satisfaction. I just experienced the first issue with my new computer and my newer laptop and Kevin took care of both issues quite rapidly. I'm not a novice totally but relatively I am. They always help with my issues without making me feel stupid for calling or asking questions.
Reviewed April 3, 2018
I have used Tech to Us for about two years. This company is number one. I have had some really bad viruses on my laptop and they have always worked really hard to repair them. The technicians always get the job done and the staff at Tech to Us is very professional.
Reviewed April 2, 2018
I contacted Tech to Us because I could not install Windows Updates. After all the troubleshooting steps we finally had to reinstall Windows 10 on the computer. The process did take a while because we had to make sure that my data was backed up and safe but we finally accomplished what we started and my computer is now up and running once again. I would like to thank all the technicians I worked with for their patience and the work that they did for me to get my computer running. They all went above and beyond to make sure that I fully understood what was going on and kept me updated during the whole process. I have also recommend the service to my daughter because she needs help and I totally trust the work done by Tech to Us. Their rating online is accurate and they truly are a great technical support company.
Reviewed April 2, 2018
I am very very satisfied with the service that I have received from Tech to Us. I have had this service for 2 years (at least) and I am always able to get through to a technician who can solve my computer problems. I am grateful that I do not have to take my computer to the computer store. Thanks a lot for your help Tech to Us!
Reviewed April 2, 2018
You got rid of that pesky scam virus... It is good to know you are only a fingertip away when I need you. I know that I can walk away and trust that whatever the problem - you will handled it and not push me into something I can't afford and do NOT need. Thanks for always being there.
Reviewed March 31, 2018
I was unable to use my printer for unknown reasons. Anthony patiently worked with me for about 5 hours and was able to establish connectivity reliably to my printer. I cannot overstate his patience with me and my system in correcting the problem. He has done outstanding work for me and I am very grateful.
Reviewed March 30, 2018
I was in need of Tech support and when searching for a vendor service, I found Tech to Us online. What appealed to me was the fact that they would help me with anything tech related in my household - not just my PC. While I've only used the service a few times, the reps have all been extremely helpful, knowledgeable and friendly. I probably don't utilize the service as often as I should which is my own fault but after my most recent experience, I will certainly start to use it more often when I have tech issues.
Reviewed March 30, 2018
The technicians did not communicate very well. They seemed too busy or disinterested in me as a customer. I had to deal with three different techs in four calls. The technicians did not follow through in a timely manner. Progress would stall on my screen, and I would have to call them to see if they had completed the work, or if they had just stopped working. Apparently, they just stopped working, because my call would prompt them to say, "Oh, I was just going to call you. Can you re-start your computer." This despite the fact that I had informed them of the importance of speedy service as I had pressing business to attend to.
On the second occasion of this break in their service, I had to speak with the third of the three techs I had worked with that day, and this time he replied, "Oh, Antoine is on another phone and he asked me to answer your call to tell you that you are good to go." Having waited for hours, I told them that I wish they would be a little more proactive in their service. It had been more than four hours (I was promised one-to-two hours), but I was happy just to be able to get on with my work. However, when I shut down the computer and re-started it, I was still getting the same interfering pop-up messages that I specifically had just paid this company $130.00 to clear and correct! What did they do?
When I called them back to report that the work did not appear to be complete, I received the voice message and holding music. I waited longer than thirty minutes. I called back several times, but could never get an answer. I want a refund, unless I get an explanation as to why the work was not done, why could I not get through to a tech when I really needed an answer, what work did they actually do, why am I receiving the same interfering pop-up messages that I paid them to clear, and why has their service been so bad this day?
Reviewed March 29, 2018
I am very pleased with the assistance which I have gotten presently and in the past. The assistance is always offered in a timely manner. I will always recommend the services that Tech to Us offers to whoever is interested.
Reviewed March 29, 2018
This is my second time as a subscriber. The first time was a very positive experience as is this time. The phone calls are answered quickly, the impression I get is not one of "hard sell". The quoted prices are less than independent vendors for the same services. I intend to keep my contract renewed from here on.
Reviewed March 28, 2018
Brett assisted me today. He is totally professional, very well versed, I am completely with his service and Tech to Us as a whole. Whenever I call they are always eager to assist in any way. I feel very comfortable knowing that if I have a problem they are there to help.
Reviewed March 28, 2018
I lost files on my desktop and fortunately I have the Tech to Us cloud backup. They saved the inadvertent mistake I made by restoring my desktop folders/files from the cloud. Wow, am I glad I have that backup! My experience with Tech to Us has always been supportive, polite, and efficient.
Reviewed March 28, 2018
I have been using my computer to use Civil3D Autocad, and occasionally I run into problems that can totally shut me down, costing me money. I looked up this company (and though I am a new customer) So far I am completely impressed, the technicians really seem to know what they are doing and so far have helped me immensely. Too soon to give a complete report but my first impression is two thumbs up.
Reviewed March 28, 2018
I originally contacted Tech to Us because my windows updates and battery were giving me problems. Each person I spoke to was very helpful, informative and kind. Kevin spent about 3 hours working on my machine. I feel confident if anything else goes wrong I will be taken care of in the future!
Reviewed March 27, 2018
The Tech to Us technician was very helpful, courteous, and answered all of our questions. He was able to help us clean up the computer as it was running very slow. We are very satisfied with the service that Tech to Us has provided.
Reviewed March 27, 2018
I have used this service for over a year now, and have had to call for help a number of times. Not being a real knowing tech person, they save me and my computer on a regular basis. I have and will continue to recommend them to friends and family. All the reps have been patient and helpful.
Reviewed March 26, 2018
Techs are very good, the phone wait times are good, Fees are affordable. They have convenient automatic monthly payments. Customer Service was very nice, and returned my call promptly. The problems that I had were always resolved. I would recommend this service to anyone requiring tech support.
Reviewed March 25, 2018
Very Pleased with the consistent great service from Tech to Us. Always available to help with great customer service and advise. I highly recommend using this American based company. Well worth the peace of mind. Thank you for the consistent service.
Reviewed March 25, 2018
I used Tech to Us as my technical support company about 2 years ago. I had to cancel due to financial limitations but I recently signed back up to their services to help get scammers off my computer. They were able to get the scammers off of my computer quickly and efficiently and got me back up and running with no problems.
Reviewed March 25, 2018
Today I had printer issues, but in the past I have had online connection issues, software issues, virus repair. Too many other problems to list. I have had issues with outlook and Tech to Us has performed many tune ups on my various computers. I would highly recommend. Thanks again!
Reviewed March 24, 2018
Tech to Us is a wonderful company. Their technicians are excellent but beyond that they are compassionate and extremely generous with their time. In the 3 year I have been using them, I have had many occasions when I have needed them and they have always fixed my problem. I highly recommend them!
Reviewed March 24, 2018
I let in a scammer to my computer. I quickly called Tech to Us and they quickly helped me. They helped me get them off my computer and told me what I needed to do to keep my bank and email safe. They were fast and very easy to understand. I highly recommend them.
Reviewed March 24, 2018
My son's laptop had serious issues that caused him to not be able to play his favorite video games - all crashed. Antoine was professional, so pleasant, extremely easy to understand and fixed my problem in an hour. I had spent numerous hours frustrated trying to fix. He gave me back probably 10hrs of my life! I was hesitant to try the service but will spread the word they are awesome! From, the mother of a 13yo frustrated teenager. Thank you Antoine!
Reviewed March 23, 2018
You guys are great. I will give you guys 10 stars. WE don't know anything about computers, and we depend on you. THANK YOU!!! EVERYONE is so helpful and I would recommend you to everyone!!! Happy St. Patrick's Day to everyone in your office.
Reviewed March 23, 2018
I believe I have made the right decision to have Tech to Us help me with my computer needs. The main thing that I like about the service is the ability to communicate with ease and I am happy that it is a US based company. I look forward to continue working with Tech to Us.
Reviewed March 23, 2018
I have been a member of Tech to Us for almost 5 years. The service that I have received has been second to none throughout all these years. Each time I have worked with a technician, I have received courteous and prompt service. The technicians are excellent, courteous, and knowledgeable.
Reviewed March 23, 2018
Was unsure that my laptop was safe after having a problem and contacting an alternative technical support company. This happened because I had misplaced the Tech to Us phone number. Computer has been cleaned and now I am confident that it is okay.
Reviewed March 22, 2018
Very polite to deal with. I found it as affordable as going through Geek Squad at BestBuy, BUT their services cover all of your devices. Other than better coverage, the reason I did not go through Geek Squad was because their online technicians were rude and very clearly from another country. I would tell them the same thing over and over and they would not listen. With Tech to Us, I explained my problem once and immediately he knew how to fix the problem. Same day, my computer was back to normal with zero annoyance on my end. GREAT experience!
Reviewed March 22, 2018
Thank you for your assistance with the tune up and internet upgrade, software upgrade. We are very please with the service from Tech to Us. Kevin was very helpful. Thank you! I would highly recommend to friends and family.
Reviewed March 22, 2018
I am very pleased with your company's service. I had a very bad experience with another provider who tried to sell me all sorts of products. It is very easy to contact your company and your reps are always pleasant, patient and very helpful.
Reviewed March 22, 2018
I feel so Lucky to Have found Tech to Us. The Technicians are always informative courteous and always helpful. My problems are always solved quickly and once again I feel so lucky to have found Tech to Us. They are well worth the money I pay for the service!
Reviewed March 22, 2018
I was locked out of my computer by a Microsoft scam. Tech to Us support spent an enormous amount of time fixing my problem. I will be forever grateful to Kevin and the entire staff. I was able to get back into my computer the same day I contacted Tech to Us. Thank You.
Reviewed March 21, 2018
I've called Tech to Us on several occasions and I've had some big problems and some smaller ones. They've always been able to help me & get my messes cleared up. They're just great & I highly recommend them. You can even reach them on the weekends. You don't have to wait a week or two for them to come over to your house either.
Reviewed March 21, 2018
I have called Tech to Us several times for assistance and the technicians are always there to help. I would highly recommend Tech to Us to family and friends. Tech to Us is a great to have when I have problems.
Reviewed March 21, 2018
I called Tech to Us because I needed a Tuneup on my computer. I was able to receive assistance with no problem and was able to get my computer up and running again within 45 minutes. Everything seems to be working fantastic and I am pleased with the work done.
Reviewed March 21, 2018
For many years I have been using Tech to Us to solve the many problems on my computer. They are always available and very accurate with their extensive knowledge of the workings of computers. Always polite and hard working. I highly recommend to all my associates.
Reviewed March 20, 2018
Having a few glitches with getting on aol account settings out of date and just felt it was time for a computer tune up. Brett did a great job fixing the problem, know I can count on Tech to Us when I need help with my computer.
Reviewed March 20, 2018
Email help, taking off virus, I can't remember everything they have helped me with but no matter my problems, they always help me and put my computer back in good shape. I am very happy with this company, best help I have ever had.
Reviewed March 20, 2018
I'm always pleased that Tech to Us is there to help me from the simplest of problems to the greater problems that I run into. I am always happy with their support. The Technicians are very responsive and pleasant to work with.
Reviewed March 20, 2018
I was fully pleased with the amount of time it took to get to a technician on the phone. Also, I am giving 5 stars to Tech to Us because of the amount of patience and knowledge their technician had to walk me through the process of getting information from the Ancestry DNA website. I would definitely recommend Tech to Us to a friend.
Reviewed March 20, 2018
I am really satisfied with the service I received from Mark, he was fast and had my comp. up and running in a timely manner. I am so happy that I have a company that I can trust all my computer work to.
Reviewed March 19, 2018
Had major issues with computer running sluggish, non responsive, basic communication problems. Mark performed system cleanup, antivirus and updated windows properly, Did a great job, computer running better, faster, manageable. Thanks.
Reviewed March 19, 2018
Rapid response to Request for Aid... Excellent, Thorough & rapid solution to the issues... Fully resolved. 5 plus stars ok. Have NOT asked for Better & More Knowledgeable service nor solution. This has been a continued experience of same service previously provided. They have resolved many of my issues with the computer! The Problem with Non-Response from Screen to Printer, Resolved... The Issues with the failure to display legal DVDs not only resolved but also unexpectedly also transferred to computer so making it quite simplified in future use.
Reviewed March 18, 2018
I originally contacted to Tech to Us when I had a Microsoft scam pop-up on my screen. They have kept my computer clean and running smoothly ever since. At one point they helped me find my desktop shortcuts and resolve an issue with my start button. I would highly recommend!
Reviewed March 17, 2018
This is the third tech company I have had and it is by far the most professional, accurate and available company I have dealt with. They answer quickly and have always been very polite and friendly and solve whatever computer problems I have. I am an idiot with computers but they have never once made me feel stupid and I really appreciate that.
Reviewed March 16, 2018
It was a long wait on the telephone to get Anthony on the phone, not his fault; just a lot of other customers. It was worth the wait for what he did for me and got my computer working the way I expected it should have been. He was a good person to deal with, very helpful and very careful, so far as I could tell. He was extremely busy due to how many other customers he had to handle in a small amount of time. He's a "keeper", in my estimation. There were several problems initially and, I believe, he handled them all. I'm not going to tell you that I have fully tested everything because I have not yet tried all the things that he and I went through, but it appears that all is now well with my machine. Thanks, Anthony.
Reviewed March 16, 2018
Every time I turn on my PC, I get the same warning saying, "Your Virus Slayer and Windows Defender were both turned off." The last time I talked to someone at Tech to Us told me that if I left the PC on for about ten minute, the Virus Slayer would then turn itself on! After being on for well over 30 minutes.
Hi Steve. Sometimes this occurs when the computer doesn't connect to the internet right away. The notification Windows gives you pops up before the system has the chance to fully start the Virus Slayer services. We are having a technician reach out to you to take a look for you. Thank you!
Reviewed March 16, 2018
Whenever I log onto to the tech site I get fast friendly service and my questions and issues are always resolved--ALWAYS!! And I have had some complicated issues. When I have an easy issue that was something stupid on my part I have always been treated respectfully.
Reviewed March 16, 2018
I can always depend on Tech to Us to provide the consummate problem solving experience regarding ANY issue that arises with my PC. Their attention to detail is phenomenal and their expertise as computer "gurus" is extensive And their patience and friendly manner are the icing on the Tech to Us cake...
Reviewed March 15, 2018
I have always been pleased with Tech to Us. Their service is great and each person has been extremely helpful and friendly. I was sorry to have to leave their services, but health problems on my end caused me to stop using my computer and end my service. However, you can be sure that if circumstances change in the future, I will become a loyal Tech to Use user again. Thanks for the years of great service.
Tech to Us Company Information
- Company Name:
- Tech to Us
- Year Founded:
- 2010
- Address:
- 750 Main Street, Suite 706
- City:
- Hartford
- State/Province:
- CT
- Postal Code:
- 06103
- Country:
- United States
- Website:
- www.techtous.com

