Tech to Us
Tech to Us
Call toll free
(860) 616-1109
Overall Satisfaction Rating
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 73 ratings submitted in the last year

Tech to Us

ConsumerAffairs Accredited Brand

Whether you own a business or need help with your home computer, tablet or smartphone, Tech to Us has experienced tech support to help with your every need. You'll never get a cookie-cutter solution to your issues, our team is dedicated to providing customized support to make sure that you are fully satisfied.

All of our techs are highly skilled, based in the US and are available via phone, chat or email to help solve your problems. Our packages are a flat monthly or annual rate, so you never have to worry about diagnostic, labor or hidden fees of any kind. And, all home support plans are backed by a money back guarantee to make sure all of your needs have been met.

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Tech to Us Reviews

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 8, 2019

After our computer and bank account were hacked by a so-called “online security company”, I searched for a legitimate security company we could trust. Luckily, I found Tech to Us! I signed up for the one-year plan, with an unexpected/appreciated discount for my being a veteran. The technician who took my order and helped me get set up was Sage, who was extremely pleasant, knowledgeable, and fun to talk to. He explained everything that he would be doing when he took remote control of our computer. When, after several hours, he completed his scan/analysis of our computer and loaded the new security software, he called me with a report and answered any questions I had.

I was very impressed with how thorough and professional Sage was, and I know that we will have a long and fruitful relationship with Tech to Us. In addition to providing online security, the experts at Tech to Us will be there to answer questions about all commonly used software programs (a real plus!). I strongly recommend this company to anyone looking for trustworthy online security, and especially to anyone who got burned like we did previously, and are wary of who they deal with.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 28, 2019

I called Shavez, to do a computer tune-up and to try to fix my printer. From the beginig he was very understanding and helpful, explaining what the problems were. Every question that I had he even help me go through the computer steps to work my computer, (I am not good at all working a computer), but Shavez never lost his pationts with me. He was very understanding and helpful. I would call him anytime to help me with any computer issues, he is very knowlegble and knows what he is talking about. He was also conserned about my personal welfare, and talked to me like a human being. He brightened up my day. God bless him and your company for employing such a great young man to help people like me, with with very little computer experience. Please give this young a good recommendation for his great customer service and friendship. Thank you Shavez.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 25, 2019

My computer was infected with a zillion viruses (viri!) and I did not know where to turn. I had many bad experiences dealing with companies that sent me to somebody anonymous in another country (nothing against working with people in other countries, but these were for the most part not very skilled, hard to understand and there was no continuity or accountability). Tech to Us is very different. I had a fabulous experience working with one person with another well-informed on the case occasionally stepping in. The company is in the US and I was so happy with them that I signed up for a year of service. Knowing that I can call them any time and get help is incredibly important to me and has given me peace of mind. I need my computer to work to meet deadlines for work and having this service is vitally important.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 21, 2019

I have been a customer for the last 4-5 years and I'm just crazy about this service. They are available when they say they will be and they will tackle any tech issue whether it be computer, phone, TV, tablet or whatever. They will stick with it until it's fixed. They are polite and professional. I would give them 10 stars if that was an option! And they are absolutely trustworthy. Do not worry about them seeing sensitive information in your computer. I have had no problems whatsoever with them viewing financial info or any other sensitive items. They will never spam you with ads. If there is anyone on the internet you can trust, it's Tech to Us.

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Rated with 5 stars
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Verified Reviewer
Original review: Jan. 19, 2019

I had spoken with Ignus and Anthony regarding my computer issues. Their customer service and support are a cut above the rest. This company has some of the best professionals I have encountered regarding computer repair. I highly recommend them for any computer needs. I have a computer that was about to be trashed, because it had not been operable for a long time, but I held on to it because it was somewhat new and the thought of tossing hundreds of dollars out the window for a barely used computer did not sit well with me, so I decided to research computer repair companies and found Tech to Us. They got my computer running like new and went above and beyond to ensure that everything was working. I cannot thank them enough for their diligence and expertise.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 12, 2019

Great tech support, fixed my issues quickly and professionally, super great service. Very knowledgeable and my computer works Like new now due to the complete tune up and spyware updates. I like the one on one you get from the direct phone call that allows the more personal service to the complete help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 29, 2019

Customer service is always patient and has solved my problems 100% of the time. Is always worth the monthly service charge and will highly recommend the service to others. Able to set up assistance line and if service takes a long time, they call me back at my convenience. Will soon have them update my husband's computer.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2019

Tech to Us (TTS) established my ability to use the IPAD and integrate with our other at home computers. I would recommend TTS to all my friends and relatives. TTS is very insightful, patient, and kind on any session where I needed computer support. The IPAD provided during the late afternoon 11/21/19 and morning 11/22/19 was a five star performance. Thanks very much for your service.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 8, 2019

I have worked with Shavez, Brett and Sage and every one of you has been extraordinarily helpful, knowledgeable and extremely adept and efficient in solving multiple computer and iphone issues. I do not hesitate to recommend you to anyone who needs tech support. If possible I would give your entire team 10 stars!!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 22, 2019

I remain very satisfied with Tech to Us. It has proven to be a very efficient and cost-effective source of technical support. Thanks so much. Have dealt with Henshaw the last two times I've needed help, and he was able to promptly deal with my computer problems.

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Tech to Us expert review by ConsumerAffairs

Tech to Us offers support for both homes and businesses, with services ranging from computer tune-ups to business data backup, and everything in between. Tech to Us is a US based company, offering remote support directly from Hartford, CT. All home support plans include support for unlimited devices and unlimited PC tune-ups. Businesses and organizations can customize a plan based on their specific needs, so you can get all the technical support your business needs.

  • Flat rate pricing: All home and business service packages are charged at a flat rate, so you won’t be surprised by a hidden fee or add-on when you get your bill. Homeowners can choose to pay monthly or annually, and businesses can work with Tech to Us directly to set up a preferred service plan.

  • Fast business response time: Tech to Us understands that tech problems slow businesses down, which is why they guarantee a maximum one-hour response time for all businesses with a service plan. Home customers can enjoy immediate access to a service tech through phone or chat.

  • Unlimited devices: All home service plans include support for unlimited devices as well as unlimited PC tune-ups. Simply pay one fee for unlimited access to all the tech support you and your household need.

  • Affordable anti-virus and anti-spyware software: Homes and businesses can protect their tech systems with affordable and efficient anti-virus and anti-spyware software available from Tech to Us. Buy the bundle to save money and protect your system without slowing it down.

  • 7-day support: Tech to Us understands that your tech problems don’t magically go away on weekends, which is why they offer to support seven days a week for both homes and businesses.

  • Best for: Homeowners and businesses that need affordable and reliable US-based tech support.

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ConsumerAffairs Research Team

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

Tech to Us Company Information

Company Name:
Tech to Us
Year Founded:
750 Main Street, Suite 706
Postal Code:
United States
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