Tech to Us

Tech to Us

 5.0/5 (84 reviews)
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About Tech to Us

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.

    Pros & Cons


    • For homes and small businesses
    • Services meet a broad range of needs
    • Money-back promise if issue isn’t fixed


    • Other fees may apply for some services
    • Doesn’t operate all day long

    Bottom Line

    Tech to Us offers remote-access home and business technical support. Its money-back guarantee promises a refund if the issue isn’t resolved. Services outside its set plans could require additional fees.

    What is Tech to Us?

    Tech to Us is a U.S.-based company that offers remote-access technical support for small businesses and home-based clients. Experienced IT professionals are available every day of the week (thought not at all hours), and the company’s services cover a wide range of devices and operating systems. To get started, you’ll choose a price plan that meets your needs — then you’ll have unlimited access to assistance during Tech to Us’s hours of operation.

    Tech to Us plans

    Tech to Us offers plans for individuals and businesses. Its plans include service for one PC or Mac, secondary tech like tablets and smartphones and external devices like modems and printers. Experienced technicians use remote access to address most problems that arise, and the company has a money-back guarantee for its plans — so you can get a refund if your specific issue cannot be resolved.

    Tech to Us pricing

    Tech to Us offers home services ranging from $34.99 to $59.99 a month, depending on your service needs. There’s also a one-time setup fee of $100. Plans cover support for one computer and unlimited secondary devices, including smartphones and smart-home devices, tablets, printers, routers and cameras.

    Tech to Us also offers an unlimited business plan for $75 per month, with the same one-time setup fee of $100. Business plans have additional fees for services not included in the base plan, however; these monthly fees include $5 each for extra printer support and $20 for each 500 GB of additional cloud backup. Additional device bundles are available for $35 each per month.

    Frequently asked questions

    Which brands does Tech to Us support?

    Tech to Us supports all computers, mobile devices, auxiliary devices and software.

    Does Tech to Us offer 24/7 support?

    No. Tech to Us is available every day of the week, but it doesn’t operate 24/7. Its hours of operation: 9 a.m. to 10 p.m. ET Monday through Friday; 9 a.m. to 6 p.m. ET on the weekends. Holiday hours may vary.

    Does Tech to Us offer discounts?

    Yes, Tech to Us mentions an active military and veteran discount for both U.S. service members and their spouses or significant others. If you qualify, make sure to mention this when discussing Tech to Us plans. Tech to Us also mentions a willingness to work with you to find an affordable solution if you’re facing financial hardships.

    Where is Tech to Us located?

    Tech to Us is located in Hartford, Connecticut.

    Is Tech to Us legit?

    Tech to Us offers home and business technical support every day of the week. Its qualified techs are U.S.-based, and its service plans are affordable for many and meet a variety of needs. However, keep in mind that additional fees may apply for extra services not built into its plans.

    Tech to Us Reviews

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    Page 1 Reviews 0 - 5
    Verified Reviewer Verified Buyer
    Original review: April 21, 2023

    Knowing about Tech to Us has been a gift to me! I am not very technical savvy. Tech to Us will go beyond what normal companies do for you! Tech to Us does more than just set you up, they show me how to use for example, Zoom, upload videos, begin a Youtube and business FB page, and how to setup Stream Deck. The Tech to Us technicians go to the far beyond which is a tremendous gift for someone like me who feels technology is a foreign language. The Technicians explain the current work being performed which shows me exactly what the thought process is behind everything! I love the fact that there is no language barriers for this fully US based technical support!

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      Verified Reviewer Verified Buyer
      Original review: March 27, 2023

      This is one of the best investments that I have ever made. The service is fantastic, the techs are incredibly knowledgeable and supportive, and the effort that they make on my behalf is so very greatly appreciated. Every time that I have needed to get help they have responded promptly and worked with me to effectively address and resolve my issues. Another reason that I have enjoyed and think so highly of this service is that techs like Mitch and the others with whom I have interacted have always been willing to help me learn and use my computer more efficiently and effectively. I wish that there were more capable, responsive and supportive services such as Tech to Us. They are a joy to work with.

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      Verified Reviewer Verified Buyer
      Original review: Dec. 3, 2022

      We have used Tech to Us a lot this first month. I had used an ** support firm and they were good but were always trying to sell me something (renew Windows Work for $600). I did it for free with the license key from my Word CD. My wife is an Apple fan and bought her a Book Pro. She spent over an hour trying to figure out why she could not connect to my Internet. Tech to Us solved her problem. Last but not least, I could understand them and they didn't get mad at me if I didn't follow one of their instructions.

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      Verified Reviewer Verified Buyer
      Original review: July 9, 2022

      Tech to Us are very competent and efficient. They keep my computer up and running fast and efficient. The reason I switched to Tech to Us is that Best Buy was telling me that there was a waiting period of 3 days to get a technician. While Tech to Us is more expensive in their plans, I am always able, anytime of the day or evening, to get a hold of them IMMEDIATELY and they ALWAYS fix the problem I am encountering. Tech to Us has technicians that are a good source of valuable information. I would and have recommended Tech to Us to other people for their technological difficulties.

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      Verified Reviewer Verified Buyer
      Original review: July 9, 2022

      I had encountered an unusual problem two days ago, where the computer "yelped" and went dark on me. It appears to have died. I was feeling pretty helpless as I couldn't turn it off or do anything. In a few minutes the computer revived itself and resumed working. This was very disturbing so today I asked Steve of TTU to look into it. He located the problem, fixed it, and tuned up the computer, updated the software and otherwise brought up to snuff. All done very easily and without any participation on my part beyond just telling him the condition I observed. I have been with TTU for several years now and we count ourselves among the very satisfied customers.

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      Verified Reviewer Verified Buyer
      Original review: May 26, 2023

      Never had a problem reaching tech support. Always there for me! I am fairly tech proficient but easily frustrated sometimes. Tech to Us technicians are great listeners. I find them affable and courteous to a one. Waiting sometimes gets to me but does not happen often. Once I'm in my problems always get satisfactorily resolved.

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      Verified Reviewer Verified Buyer
      Original review: May 23, 2023

      I am not computer knowlegdeable. I found Tech to us after being scammed. I did some research and found Excellent reviews for Tech to us, made sure they were a U.S. company. Through three computers with myriad problems and never stumped them. All the Techs I have worked with have been excellent. All courteous, friendly. PATIENT (I'm a Luddite Boomer now over 75 and they still amaze me. Just upgraded to the top level coverage.). As I get older I need them more and more!

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      Verified Reviewer Verified Buyer
      Original review: May 19, 2023

      Tech to Us is a great service; especially appreciate the cheerful, helpful techs; easy to use; really appreciate the access of the "next in line" (Diamond) service; worth the extra; the tune up was great for cleaning things up and speeding up computer;

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      Verified Reviewer Verified Buyer
      Original review: May 18, 2023

      The service has been excellent. I've never had to wait for help for more than a couple of minutes. I always get the same technician and do not have to keep explaining my problems. Even if I do get another technician they are able to reference the notes in the system. Tech to Us's technicians are knowledgeable, professional and have a high level of technical knowledge.

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      Verified Reviewer Verified Buyer
      Original review: May 11, 2023

      Tech to Us's technicians have helped me with many issues. Today I needed a printer re-setup, my email needed to be created and connected and had to have malicious extensions removed from my internet browsers. I have had no problems with any technicians. They have always been there for me and been very considerate, thoughtful and knowledgeable.

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      Tech to Us Company Information

      Company Name:
      Tech to Us
      Year Founded:
      750 Main Street, Suite 706
      Postal Code:
      United States