Tech to Us

We have used Tech to Us a lot this first month. I had used an ** support firm and they were good but were always trying to sell me something (renew Windows Work for $600). I did it for free with the license key from my Word CD. My wife is an Apple fan and bought her a Book Pro. She spent over an hour trying to figure out why she could not connect to my Internet. Tech to Us solved her problem. Last but not least, I could understand them and they didn't get mad at me if I didn't follow one of their instructions.

I am very pleased with Tech to Us and their Agents ease of translation and understanding. Everything is explained at very understandable levels. I am such a happy Tech to Us customer that I want to add my father to my plan. I have called and been immediately connected to someone very quickly. I have not had to wait, the agents are very efficient. It's always a great time talking to the Tech to Us agents because they are knowledgeable, kind and entertaining. They leave me impressed. That is very important when most of our time now is being done remotely than ever before.

Tech to Us are very competent and efficient. They keep my computer up and running fast and efficient. The reason I switched to Tech to Us is that Best Buy was telling me that there was a waiting period of 3 days to get a technician. While Tech to Us is more expensive in their plans, I am always able, anytime of the day or evening, to get a hold of them IMMEDIATELY and they ALWAYS fix the problem I am encountering. Tech to Us has technicians that are a good source of valuable information. I would and have recommended Tech to Us to other people for their technological difficulties.

I had encountered an unusual problem two days ago, where the computer "yelped" and went dark on me. It appears to have died. I was feeling pretty helpless as I couldn't turn it off or do anything. In a few minutes the computer revived itself and resumed working. This was very disturbing so today I asked Steve of TTU to look into it. He located the problem, fixed it, and tuned up the computer, updated the software and otherwise brought up to snuff. All done very easily and without any participation on my part beyond just telling him the condition I observed. I have been with TTU for several years now and we count ourselves among the very satisfied customers.

In my experience with the TechToUs technician, I've found that his personality was very unique. The young man found the way to integrate his job description with his personality. And the end result was a seamless flow of disarming communication for me the customer when in the past I've always felt like I was on the outside looking in. This experience has enhanced my decision for using TechToUs. I believe from every fiber of my being, that this young man's personality and technical skills can serve as a template for others to follow when interacting with a customer. Kudos to him and may he continue to be an asset to this endeavor.

The crew at Tech To Us has once again proven their expertise and tenacity in solving every disastrous, end-of-the-world, head-banging, scream-at-your-screen problem you can throw at them. Today's latest adventure in the mysterious microworld of CPU's and operating system driver compatibility was a deep dive that took hours to resolve. But resolve it they did. I highly recommend Tech To Us to everyone as they are the go to team for all your computer needs. And as a bonus they are all patient and friendly and a pleasure to work with. A big shout-out to the full Tech To Us crew.

I have been with the company Tech to Us for 5 years. My experience is that the technicians are very pleasant and efficient. I would highly recommend the company if you need any help with your computer related problems and devices

Tech to Us and their technicians are very easy to work with. The Tech to Us technicians understand the root problem and there are no language barriers to overcome. I would personally recommend Tech to Us to friends and family.

I've had a fabulous experience getting out of technological nightmares! Every time my issues are resolved beautifully! I would recommend Tech to Us to my friends and family. So grateful for the patience and support from the convenience of my home! Highly recommend.

The best group of online professionals I have encountered. They really take good care of me and I continue to be satisfied with their service. Don't know what I would do without them. Something happens to my hardware and software with frequency....