About Tech to Us
Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
Pros
- For homes and small businesses
- Services meet a broad range of needs
- Money-back promise if issue isn’t fixed
Cons
- Other fees may apply for some services
- Doesn’t operate all day long
Bottom Line
Tech to Us offers remote-access home and business technical support. Its money-back guarantee promises a refund if the issue isn’t resolved. Services outside its set plans could require additional fees.
What is Tech to Us?
Tech to Us is a U.S.-based company that offers remote-access technical support for small businesses and home-based clients. Experienced IT professionals are available every day of the week (thought not at all hours), and the company’s services cover a wide range of devices and operating systems. To get started, you’ll choose a price plan that meets your needs — then you’ll have unlimited access to assistance during Tech to Us’s hours of operation.
Tech to Us plans
Tech to Us offers plans for individuals and businesses. Its plans include service for one PC or Mac, secondary tech like tablets and smartphones and external devices like modems and printers. Experienced technicians use remote access to address most problems that arise, and the company has a money-back guarantee for its plans — so you can get a refund if your specific issue cannot be resolved.
Tech to Us pricing
Tech to Us offers home services ranging from $34.99 to $59.99 a month, depending on your service needs. There’s also a one-time setup fee of $100. Plans cover support for one computer and unlimited secondary devices, including smartphones and smart-home devices, tablets, printers, routers and cameras.
Tech to Us also offers an unlimited business plan for $75 per month, with the same one-time setup fee of $100. Business plans have additional fees for services not included in the base plan, however; these monthly fees include $5 each for extra printer support and $20 for each 500 GB of additional cloud backup. Additional device bundles are available for $35 each per month.
Frequently asked questions
Which brands does Tech to Us support?
Does Tech to Us offer 24/7 support?
Does Tech to Us offer discounts?
Where is Tech to Us located?
Is Tech to Us legit?
Tech to Us offers home and business technical support every day of the week. Its qualified techs are U.S.-based, and its service plans are affordable for many and meet a variety of needs. However, keep in mind that additional fees may apply for extra services not built into its plans.
Tech to Us Reviews
A link has directed you to this review. Its location on this page may change next time you visit.
We have used Tech to Us a lot this first month. I had used an ** support firm and they were good but were always trying to sell me something (renew Windows Work for $600). I did it for free with the license key from my Word CD. My wife is an Apple fan and bought her a Book Pro. She spent over an hour trying to figure out why she could not connect to my Internet. Tech to Us solved her problem. Last but not least, I could understand them and they didn't get mad at me if I didn't follow one of their instructions.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
I am very pleased with Tech to Us and their Agents ease of translation and understanding. Everything is explained at very understandable levels. I am such a happy Tech to Us customer that I want to add my father to my plan. I have called and been immediately connected to someone very quickly. I have not had to wait, the agents are very efficient. It's always a great time talking to the Tech to Us agents because they are knowledgeable, kind and entertaining. They leave me impressed. That is very important when most of our time now is being done remotely than ever before.
Tech to Us are very competent and efficient. They keep my computer up and running fast and efficient. The reason I switched to Tech to Us is that Best Buy was telling me that there was a waiting period of 3 days to get a technician. While Tech to Us is more expensive in their plans, I am always able, anytime of the day or evening, to get a hold of them IMMEDIATELY and they ALWAYS fix the problem I am encountering. Tech to Us has technicians that are a good source of valuable information. I would and have recommended Tech to Us to other people for their technological difficulties.
I had encountered an unusual problem two days ago, where the computer "yelped" and went dark on me. It appears to have died. I was feeling pretty helpless as I couldn't turn it off or do anything. In a few minutes the computer revived itself and resumed working. This was very disturbing so today I asked Steve of TTU to look into it. He located the problem, fixed it, and tuned up the computer, updated the software and otherwise brought up to snuff. All done very easily and without any participation on my part beyond just telling him the condition I observed. I have been with TTU for several years now and we count ourselves among the very satisfied customers.
In my experience with the TechToUs technician, I've found that his personality was very unique. The young man found the way to integrate his job description with his personality. And the end result was a seamless flow of disarming communication for me the customer when in the past I've always felt like I was on the outside looking in. This experience has enhanced my decision for using TechToUs. I believe from every fiber of my being, that this young man's personality and technical skills can serve as a template for others to follow when interacting with a customer. Kudos to him and may he continue to be an asset to this endeavor.
The crew at Tech To Us has once again proven their expertise and tenacity in solving every disastrous, end-of-the-world, head-banging, scream-at-your-screen problem you can throw at them. Today's latest adventure in the mysterious microworld of CPU's and operating system driver compatibility was a deep dive that took hours to resolve. But resolve it they did. I highly recommend Tech To Us to everyone as they are the go to team for all your computer needs. And as a bonus they are all patient and friendly and a pleasure to work with. A big shout-out to the full Tech To Us crew.
I have been with the company Tech to Us for 5 years. My experience is that the technicians are very pleasant and efficient. I would highly recommend the company if you need any help with your computer related problems and devices
Tech to Us and their technicians are very easy to work with. The Tech to Us technicians understand the root problem and there are no language barriers to overcome. I would personally recommend Tech to Us to friends and family.
I've had a fabulous experience getting out of technological nightmares! Every time my issues are resolved beautifully! I would recommend Tech to Us to my friends and family. So grateful for the patience and support from the convenience of my home! Highly recommend.
The best group of online professionals I have encountered. They really take good care of me and I continue to be satisfied with their service. Don't know what I would do without them. Something happens to my hardware and software with frequency....
Tech to Us Company Information
- Company Name:
- Tech to Us
- Year Founded:
- 2010
- Address:
- 750 Main Street, Suite 706
- City:
- Hartford
- State/Province:
- CT
- Postal Code:
- 06103
- Country:
- United States
- Website:
- www.techtous.com