Tech to Us
AUTHORIZED PARTNER

Tech to Us

 5.0/5 (62 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
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Tech to Us

About Tech to Us

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.

    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • For homes and small businesses
    • Services meet a broad range of needs
    • Money-back promise if issue isn’t fixed

    Cons

    • Other fees may apply for some services
    • Doesn’t operate all day long

    Bottom Line

    Tech to Us offers remote-access home and business technical support. Its money-back guarantee promises a refund if the issue isn’t resolved. Services outside its set plans could require additional fees.

    Tech to Us Reviews

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    1 featured review
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    Page 4 Reviews 65 - 95
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 12, 2021

    You guys have been great to me. I have been a Tech to Us customer for over 6 years! My telephone experience with the Tech to Us agents is always quick, clear and fast. Great people. They really care about their customer.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 12, 2021

    We have been very pleased with the level of service in the past year of Tech to Us which is why we renewed immediately. The wait time has been non-existent and the technicians are very courteous and knowledgeable, especially when dealing with someone who is non-technical!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 11, 2021

    Absolutely Life Savers! I could not get along without Tech to Us. This is the best company! All my problems with my computer, my iPad and my phone are helped along with Tech to Us's great assistance. Steve was an absolute lifesaver. I would and have recommended Tech to Us to other potential customers, and will absolutely continue doing so.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 11, 2021

    I think Tech to Us's customer service is excellent. I have been a customer since 2018. Every time I call up and remote connect, they take care of my troubles in a reasonable amount of time. I like that I can have Tune Ups performed as many times as I desire. In the past I did work with another Tech Support company, and I trust Tech to Us more compared to the other service I was working with. Having my own Tech support company makes my life a lot easier. The Tune Up process, I cannot do on my own. I feel Tech to Us does an excellent job by being detail oriented and working through issues with a fine-tooth comb. I would absolutely recommend Tech to Us to other customers. They are unlike any other company by not pressuring me to add any additional services to my account. I truly appreciate that.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 10, 2021

    I have been a long time customer of this company - Tech To Us and I can say it is money well spent! I run a small business and they have bailed me out several times. They will take the time and get it right - the first time!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 10, 2021

    I feel really blessed by God that I found Tech to Us. They are always able to handle every computer problem that I have. They were very friendly and helpful on the phone. After reviewing all the advantages to have them as my tech company in all aspects, I decided to do it. And I am very thankful. In Jesus name. Wayne.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 6, 2021

    Tech 2 Us has followed through on all of the representations made when I entered into the contract. The support technicians that have assisted me have been consistently knowledgeable, professional, and easy to work with. They are able to address both hardware and software issues across platforms and service providers. And I particularly like the diversity of gender and race that are present. Thank you for your service.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 5, 2021

    I have never had a negative thing to say about anyone at Tech to Us, always positive, always solved my problem whether it was easy or a day or two to fix, we were always very happy with the response!!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 5, 2021

    Every interaction and computer tech has been outstanding and extremely patient. I highly recommend this service to everyone I know who has complained about computer issues. I am thrilled to have this resource, especially at this late stage of life given my computer skills could use more training.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 3, 2021

    I would highly recommend Tech To Us to anyone. Always prompt with service, knowledgeable and polite. Problem always solved in a reasonable amount of time. They have different programs to fit your needs whether it be personal or business. Whatever your needs I assure you they have it. Near or far away doesn't matter.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 3, 2021

    Working with Steve and the other technicians at Tech to Us is always an excellent experience. I am limited with the computer technology. It is always an easy process to reach out for assistance for any aspects of Information Technology support. They are friendly, patient and I would highly recommend them to anybody that requires IT Support.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 3, 2021

    I think Tech to Us is a great company. I have had you solve all my problems. I am very fortunate to have this company to call when I have problems. They are all very very helpful. The techs are so SMART! They are all always helpful and patient. Even though computers are not my strong suit, they make me feel like an equal rather than someone that knows nothing.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 28, 2021

    Responsive, Reliable, Attentive. 100% Satisfied. I do not call on a daily basis, but knowing that Tech to Us has my back provides confidence in all of my daily technological tasks. Tech to Us is 100 percent US based out of Hartford Connecticut. Tech to Us is great value.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 27, 2021

    Tech to Us has been a great service for me and my family. They are very professional and very fast at resolving any issues. They go above and beyond what we have expected of them. I would recommend them to anyone in need of technical support.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 24, 2021

    I'm just thrilled with the excellent service from Chris, who was not only very efficient, but patient and accommodating. This was my first experience since signing up and this session made the whole agreement worthwhile. I will definitely recommend TechtoUs to my friends. It's been wonderful to work with Chris, and your company.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 18, 2021

    The service was great. The technician was awesome. Helped with my resume and got my computer back up and running after a data crash. They backed up all my stuff and restored it for me. Would recommend to anyone looking for technical service.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 10, 2021

    Tech to Us lived up to its reputation! With my issues, I have received excellent support. The technicians are very patient and helpful. I found myself in a very stressful situation and they were able to resolve my issue and ease my stress!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 30, 2021

    TTU is one of the most valuable assets that we have regarding computer technical issues. TTU never lets us down when needed and they always respond immediately. We have used TTU for over eight years and will continue to use their services as long as we have a computer.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 28, 2021

    I am very pleased with Tech to Us knowledge and how helpful they are anytime I need them. They are very patient and professional. I have had them for a year now and am very pleased with everything they do for me!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 26, 2021

    They are always available, always helpful. Pricey....but they are well worth it! Tech to Us is always very professional and extremely tech savvy. Couldn't ask for better support especially when you need it. If I could give them more than 5 stars, I would.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 21, 2021

    Fabulous service...On point, very customer oriented. I needed help with my iPhone syncing to my computer and they took care of it better than I even expected. My printer wasn't working and they got that done just as quickly. Would recommend to anyone looking for tech service.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 16, 2021

    I have found Tech to Us to be very trustworthy and professional. They are always able to solve my technical issues with a wealth of knowledge, a positive attitude and always very patient. I haven't found a grumpy technician yet!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 15, 2021

    I restarted my computer and all my files and settings disappeared. I did not even have the ability to restore settings since it was all gone. I did an online search and found Tech To Us had a AAA+ rating with BBB and many outstanding reviews....so, I called them. Jason was very informative and made taking the service very easy. I was connected with Steve within seconds....no waiting...and from there my life just got easy!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 13, 2021

    Very professional, very knowledgeable. Very efficient, and I would highly recommend Tech to Us! Tech to Us was very helpful in a difficult setup that I was having issues with. Also, Tech to Us was very patient with the technical issues involved. Therefore, enabled me to complete the work that I needed to complete my assignment.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 13, 2021

    Tech to Us is a wonderful service that I have been using for about 2 months. They are very knowledgeable and always fix my issue. I am very happy to have found this company. I would recommend them to anyone!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 12, 2021

    Steve was accurate and knowledgeable in everything he did. I am totally satisfied with his work and the work of all of your technicians. I wouldn't hesitate to recommend Tech to Us to anyone looking for computer support. I highly recommend them and have always been satisfied with their service.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 12, 2021

    You were wonderful. You helped me greatly, and I certainly appreciate it. Thank you Steve. When my kids got this for me I didn't think that I would use it. I have used it and Yes, I would absolutely recommend Tech to Us. I am 87 years old and I am not very good at technical things.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 12, 2021

    I tried printing something out and custom sizing it and my printer started to act funny and wouldn't print and gave me some other messages as well and I told Steve about it and he fixed the problem immediately and made sure my printers properly functioning, THANKS TECHtoUS!!!! A well done job!!!!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 11, 2021

    Today I couldn't print and then my lost arrow. Your technician got it back and then an hour later, the printer wouldn't work again. Then, I worked with another tech. He did a great job getting my printer ready to print again.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 11, 2021

    Excellent, outstanding, courteous, friendly, went overboard. I feel very secure, both me and my wife. I would not hesitate to recommend Tech to Us to anybody. I would HIGHLY RECOMMEND! The tech, Steven, Was courteous, very helpful and over and above the call of duty.

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    Tech to Us Company Information

    Company Name:
    Tech to Us
    Year Founded:
    2010
    Address:
    750 Main Street, Suite 706
    City:
    Hartford
    State/Province:
    CT
    Postal Code:
    06103
    Country:
    United States
    Website:
    www.techtous.com