Tech to Us

Tech to Us

 5.0/5 (69 reviews)
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Tech to Us

About Tech to Us

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.

    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • For homes and small businesses
    • Services meet a broad range of needs
    • Money-back promise if issue isn’t fixed

    Cons

    • Other fees may apply for some services
    • Doesn’t operate all day long

    Bottom Line

    Tech to Us offers remote-access home and business technical support. Its money-back guarantee promises a refund if the issue isn’t resolved. Services outside its set plans could require additional fees.

    Tech to Us Reviews

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    Page 5 Reviews 95 - 125
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 30, 2021

    The technicians are extremely helpful and kind for any questions I may have. I have had this service four years and would highly recommend it! They are a fully US based company and I appreciate the service and value they provide.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 27, 2021

    Chris spent well over one hour working on the issue-never gave up. He knew the various approaches and methodically worked them to success. I was very impressed. Anybody that complains to me about PC problems, I will refer them to Tech to Us!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 26, 2021

    Every time I call with a problem you guy's fix it. You are all friendly and helpful. When I need an update you notify me and I feel that you are protecting my computer and I have peace of mind that you care.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 26, 2021

    This company is fantastic. They always answer right away, and fix whatever problem I am having, and are always polite. I have been very happy with them, and appreciate the antivirus software they install. I will keep using them, and would definitely recommend them!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 23, 2021

    I used Tech to Us for a number of years and the service is great. This time Chris did all the work, made helpful suggestions and helped me understand more about hardware. It was a real pleasure working with him. He gets 6 stars.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 19, 2021

    All services that I have received from Tech to Us have been resolved quickly and the techs have been very helpful with all the issues that I have encountered with my computer. The issues that I have had are with slow retrieval and unable to close my computer. The techs are all very patient and knowledgeable and friendly.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 15, 2021

    I have used Tech To Us for several years. Their service is very valuable to me because I know very little about computers. They are always very helpful and patient with me. I appreciate their service more than words can say.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 13, 2021

    Great Service; great people! All work well to keep their customers satisfied. I don't have to worry about the details anymore - what a relief! Steve helped me with my new computer for hours!! Can't find this service anywhere else! I'm very happy to be with a US company. I recommend this company highly to everyone who owns a computer.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 12, 2021

    You guys have been great to me. I have been a Tech to Us customer for over 6 years! My telephone experience with the Tech to Us agents is always quick, clear and fast. Great people. They really care about their customer.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 12, 2021

    We have been very pleased with the level of service in the past year of Tech to Us which is why we renewed immediately. The wait time has been non-existent and the technicians are very courteous and knowledgeable, especially when dealing with someone who is non-technical!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 11, 2021

    Absolutely Life Savers! I could not get along without Tech to Us. This is the best company! All my problems with my computer, my iPad and my phone are helped along with Tech to Us's great assistance. Steve was an absolute lifesaver. I would and have recommended Tech to Us to other potential customers, and will absolutely continue doing so.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 11, 2021

    I think Tech to Us's customer service is excellent. I have been a customer since 2018. Every time I call up and remote connect, they take care of my troubles in a reasonable amount of time. I like that I can have Tune Ups performed as many times as I desire. In the past I did work with another Tech Support company, and I trust Tech to Us more compared to the other service I was working with. Having my own Tech support company makes my life a lot easier. The Tune Up process, I cannot do on my own. I feel Tech to Us does an excellent job by being detail oriented and working through issues with a fine-tooth comb. I would absolutely recommend Tech to Us to other customers. They are unlike any other company by not pressuring me to add any additional services to my account. I truly appreciate that.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 10, 2021

    I have been a long time customer of this company - Tech To Us and I can say it is money well spent! I run a small business and they have bailed me out several times. They will take the time and get it right - the first time!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 10, 2021

    I feel really blessed by God that I found Tech to Us. They are always able to handle every computer problem that I have. They were very friendly and helpful on the phone. After reviewing all the advantages to have them as my tech company in all aspects, I decided to do it. And I am very thankful. In Jesus name. Wayne.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 6, 2021

    Tech 2 Us has followed through on all of the representations made when I entered into the contract. The support technicians that have assisted me have been consistently knowledgeable, professional, and easy to work with. They are able to address both hardware and software issues across platforms and service providers. And I particularly like the diversity of gender and race that are present. Thank you for your service.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 5, 2021

    I have never had a negative thing to say about anyone at Tech to Us, always positive, always solved my problem whether it was easy or a day or two to fix, we were always very happy with the response!!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 5, 2021

    Every interaction and computer tech has been outstanding and extremely patient. I highly recommend this service to everyone I know who has complained about computer issues. I am thrilled to have this resource, especially at this late stage of life given my computer skills could use more training.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 3, 2021

    I would highly recommend Tech To Us to anyone. Always prompt with service, knowledgeable and polite. Problem always solved in a reasonable amount of time. They have different programs to fit your needs whether it be personal or business. Whatever your needs I assure you they have it. Near or far away doesn't matter.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 3, 2021

    Working with Steve and the other technicians at Tech to Us is always an excellent experience. I am limited with the computer technology. It is always an easy process to reach out for assistance for any aspects of Information Technology support. They are friendly, patient and I would highly recommend them to anybody that requires IT Support.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 3, 2021

    I think Tech to Us is a great company. I have had you solve all my problems. I am very fortunate to have this company to call when I have problems. They are all very very helpful. The techs are so SMART! They are all always helpful and patient. Even though computers are not my strong suit, they make me feel like an equal rather than someone that knows nothing.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 28, 2021

    Responsive, Reliable, Attentive. 100% Satisfied. I do not call on a daily basis, but knowing that Tech to Us has my back provides confidence in all of my daily technological tasks. Tech to Us is 100 percent US based out of Hartford Connecticut. Tech to Us is great value.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 27, 2021

    Tech to Us has been a great service for me and my family. They are very professional and very fast at resolving any issues. They go above and beyond what we have expected of them. I would recommend them to anyone in need of technical support.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 24, 2021

    I'm just thrilled with the excellent service from Chris, who was not only very efficient, but patient and accommodating. This was my first experience since signing up and this session made the whole agreement worthwhile. I will definitely recommend TechtoUs to my friends. It's been wonderful to work with Chris, and your company.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 18, 2021

    The service was great. The technician was awesome. Helped with my resume and got my computer back up and running after a data crash. They backed up all my stuff and restored it for me. Would recommend to anyone looking for technical service.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 10, 2021

    Tech to Us lived up to its reputation! With my issues, I have received excellent support. The technicians are very patient and helpful. I found myself in a very stressful situation and they were able to resolve my issue and ease my stress!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 30, 2021

    TTU is one of the most valuable assets that we have regarding computer technical issues. TTU never lets us down when needed and they always respond immediately. We have used TTU for over eight years and will continue to use their services as long as we have a computer.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 28, 2021

    I am very pleased with Tech to Us knowledge and how helpful they are anytime I need them. They are very patient and professional. I have had them for a year now and am very pleased with everything they do for me!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 26, 2021

    They are always available, always helpful. Pricey....but they are well worth it! Tech to Us is always very professional and extremely tech savvy. Couldn't ask for better support especially when you need it. If I could give them more than 5 stars, I would.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 21, 2021

    Fabulous service...On point, very customer oriented. I needed help with my iPhone syncing to my computer and they took care of it better than I even expected. My printer wasn't working and they got that done just as quickly. Would recommend to anyone looking for tech service.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 16, 2021

    I have found Tech to Us to be very trustworthy and professional. They are always able to solve my technical issues with a wealth of knowledge, a positive attitude and always very patient. I haven't found a grumpy technician yet!

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    Tech to Us Company Information

    Company Name:
    Tech to Us
    Year Founded:
    2010
    Address:
    750 Main Street, Suite 706
    City:
    Hartford
    State/Province:
    CT
    Postal Code:
    06103
    Country:
    United States
    Website:
    www.techtous.com