Tech to Us Reviews

I’ve worked with Tech to Us for over two years now and they’re very good. I call them at least once or twice a week and I always get what I want. The technicians have most certainly been friendly, courteous and patient with me. Sometimes, something will come up on the screen and tell me about a company that’ll tell me something’s wrong with my computer. They’ll tell me that they’re Microsoft or AT&T. I have called Tech to Us and they said, “Nah. Those are scams." Apparently, there’s a bunch of other companies that are doing the same sort of thing. One time, I answered one of those and they charged my banking account $600. But I was able to get it all back. Tech to Us helped me realize to be very careful and that it’s best that if those guys call, I just hang up. It was an excellent experience overall.

I like the service of Tech to Us and the techs I've talked to were very helpful. I like that they're available 24/7 and anytime I have a problem, they answered me right away. They were costly to me, but I'm very satisfied.

I've had Tech to Us for over 2 years. Very friendly technicians that know what they are doing. Always willing to work on laptop and desktop. I would recommend them to my friends and family.

The Tech to Us guy that I worked with was stellar. All was good, and my printer’s working.

Jonathan has helped me several time on different issues. He has been very helpful in finding the issues, and resetting my computer. He has been quick to make suggestions on good routines TO KEEP THE COMPUTER FUNCTIONING WELL. GREAT WORK!!

The Geek Squad changed their whole policy without me knowing it. So my computer was without tech support. Then they raised their prices so I felt that I had to do something. I went online and started looking into tech support. I asked questions to several of them and I found Tech to Us to be a better deal than others. They were also very helpful and polite - they answered all my questions.

Great experience over the phone! Very friendly employee, he did a great job selling it to me! I'll definitely be buying it some time soon! Thanks a lot. ;)

I had something going on with my computer so I tried calling Microsoft's 800 number and was connected to Tech to Us. So far, my experience with their sales staff and support technicians has been good and they have been most helpful. I'm in my late 60s and computers don't come naturally to me. I had a situation before where I couldn't click out a certain window, reduce it or expand it. I called Tech to Us and they said, "Oh, if you put your cursor in the middle upper part of the page and click it, you can move the whole page," which is something I didn't know.

I was hacked and was approached by some scammers on my computer, and I got nervous about it. I gave out my credit card information and when I checked, they put through $500. I called Microsoft and Tech to Us was their tech service. They told me that they were scammers and Tech to Us went through and got rid of everything out of my computer and protected it. Their technicians were very knowledgeable, courteous and knew immediately the problem I was having. It took them only 15 minutes to get a technician onto my computer because I was concerned about what was happening. They got right into it and I could see everything on the screen and what they were doing which I really appreciated throughout.

Super helpful service. Response time is quick and problem solving is superior. Thank you.

Last fall, I was having a problem on the computer and was trying to get the correct number for my tech support, and Tech to Us prompted up on the screen. I have no idea why but I let them talk to me and I told them what the problem was. They fixed the problem very well, so I took the Tech Support Program and was very impressed. Then I recently changed computers and was having a little problem transferring materials from my desktop to my new laptop. I called Tech to Us and got Jay and he was absolutely fabulous because my girlfriend and I were working on this and he stuck with us and got it all done. During the conversation he asked me about my antivirus. I told him what I was using, we discussed it and he offered me a good beginners price. I told him I’ll think about it, but I was so impressed with his courtesy and efficiency. When my McAfee was going to be expiring, I called and took Tech antivirus.

I cannot recommend the technical expertise of this company more highly. Bottom line: they are worth their weight in gold!

I have a couple of computers that I frequently use and I wanted tech support because I couldn’t figure out how to do something that I need to be done. It had to do with software. I researched online and Tech to Us came up as number one for tech support so I went with them. The tech advisors explained everything then took over and handled their business. It was a pretty good experience.

I was having problems with other supports that I got online, so I was looking for something new. When I tried Tech to Us, I was satisfied. One of the really good things with them is that I could understand what they were saying rather than dealing with somebody from far away, and that was helpful. They were thorough in looking at my problem, came up with solutions and left me running an old computer in a satisfactory way. Their customer service is really good, friendly, and patient. I've gone back to them several times and each time has been a good experience.

I have been getting unwanted pop-ups on my screen and Tech to Us always knows what to do. They give me great instructions and resolve all my issues. I don't know what I would do without them!

I had a lot of electronics like a computer and printer. I had a problem with it one time so I had to call Tech to Us to tell me how to get it fixed. Their support technicians were good and friendly. They had to get remote control access to my computer and fixed everything for me. I didn't have to do anything.

Tech to Us has given me more support and knowledge needed. More than I attended at logistical college in the military. TECH TO US IS THE BEST ALL AROUND.

I had an excellent experience with Tech to Us! I wrote the president of the company an email letting him know as much and in particular, singling out one individual who has been particularly helpful, committed, and very solution-oriented - a real problem solver - and I had some real problems. I would certainly recommend them and have recommended them to others. It's been a very fruitful relationship.

I'm not very computer savvy. Whenever I've had a problem, Tech to Us has taken care of it. Once there were two or three fellows working on the same problem but they never gave up and always straightened out what I've managed to mess up. My husband fouled up his computer at one point, even worse than I had ever done. It took a few days for Tech to Us to work on it because my husband couldn't remember his password. They stuck with him throughout and it was amazing because it took a long time. They managed in the end so his computer is now working fine as well as mine. So we're very pleased with our service from Tech to Us. Their technicians are very friendly, personable, patient and understanding so we don't feel ridiculous to call them especially when we've done something silly. They're very easy to work with. I'd recommend them and I’m sure my husband would too.

Chris instructed me what to do and it worked. He was both professional and courteous; I would recommend your company highly.

I got screwed over by a scam so I decided to look into tech support. I had Tech to Us for a whole year and they're very good, knowledgeable, friendly and excellent. They even knew about the scam that I got caught up in, cleaned up my computers and made them running very efficiently. They knew what they were doing, took their time with me, explained anything I wanted and answered all my questions. I'm happy I found them.

It has always been a very good experience with Tech to Us. I decided to get tech support and stumbled upon them when something went wrong with my computer. They were easy to work with, efficient and patient. They were easy to understand because they speak English. They would explain what they were doing and let me know when they need to be interactive with me. Sometimes I would need to call them back when something didn't work but they would always get right on it. It's been money well spent in the 18 months I've been with them. I've recommended them to a couple of different people in the past. I'm very pleased with Tech to Us.

My wife and I are not too computer literate and we're just learning so we decided to get some help from Tech to Us. They had courteous and knowledgeable sales team. They were all positive and helped us a lot. We got the basic computer plan - help with any type of question I had. I call them if I have a problem with the computer or if I don't know how to do something and they help me with it. One thing though, they're a little bit slow about answering the phone. They might not have enough people available to answer the phone, but it takes a long time sometimes before somebody will answer. But when they do, they help me a lot.

Windows 10 is terrible, I didn’t like it, I want to return to Windows 8, and I couldn't do it myself so I got a hold of the guys in Tech to Us. I had used them once before, but this time they weren’t able to help me. We tried for 5 or 6 six days, trying to get things restored and they just couldn’t do it. They were personable enough and worked diligently on it, but just couldn’t do it. They really worked hard all day long for several days, trying everything they could think of but Windows 10 just won’t let you revert back to Windows 8.1 so I’m living with it. Nevertheless, I would use them again even though they weren’t able to help me out this time.

I've always had a good experience with Tech to Us. Their sales team have all been good and the support technicians are all positive. I call whenever I have a question or problem concerning the computer whether it's technical or things like how to use the different things in Word. Overall, it's excellent service, worth the money and I suggest it to others.

I had some online people pretending to be legal support who offered to fix my laptop out of the clear blue. I figured they were frauds. It came up that I needed to upgrade my laptop to Windows 10 and so I hit the key to do it. When I did it, it blacked out. I reached out to Tech to Us and their representative initially wanted $129. I didn’t have it so he arranged for payments and transferred me to someone that would help me. I was on hold in an exceptionally long time. It's December so it's very busy but Tech to Us has great people working for them. They were very polite, professional, and helpful. I did ask if I had sufficient protection to keep the problem from happening, and I was told that I did.

I’m an older person who never grew up with computers, so I know very little about them. And I have ran across every kind of situation you can imagine—viruses, and simple programs that I couldn’t make to work. I ran across Tech to Us by accident. I don’t use them all that much, but they’ve been very good during the times that I have. There were some problems they couldn’t solve, though, that I eventually ended up bringing the computer to a shop, where I was told that it was fried and nothing can be done to save it. But apart from that, they’ve been good in most cases. All of my interactions with the technicians have been really good. I have also recommended Tech to Us to my brother because he was having computer troubles as well, and they helped him get his computer straightened out.

I had problems with my computer that I couldn't resolve. There were things popping up that I never requested and things would happen that were done either by me pushing a certain button. I'm a novice on my computer so I decided to look for tech support. I found Tech to Us and was pleased to find them. They did a good job at cleaning up my computer problems. Their online technicians were knowledgeable, told me in a very clear language how to fix things and left some software on my computer to help monitor the situation.

My computer had an infection and was being slow so I decided to look for tech support from Tech to Us. Their sales team knew what they're doing and what they are supposed to do. Then, I talked to the technician and he took care of my business. They were able to fix my computer.

My overall experience with Tech to Us is very good. I sought them because I couldn't make things work and I wasn't disappointed.

A hacker got into my computer, and when I wouldn't pay the ransom they wanted, they shut my computer down. So I called my tech support and phone company and they recommended Tech to Us. I did the years’ worth of service from them on a monthly contract and I haven't had any problems since then. If a problem arises, I know they are there. They are courteous, very friendly and they make you feel comfortable by explaining step-by-step, what and how they were going to do it.

Tech to Us is excellent and the people they hire are the best and I trust them completely when they're in my computer - no worries at all. They are very knowledgeable, patient and understanding, especially with clients like me who don't know anything about computers. I've had them for years and became part of my life. They have polite and pleasant sales team who tries to understand what I'm trying to tell them because sometimes I don't know what I'm looking at. They go into my computer and call me when it's done. Sometimes they're funny and nice people to speak and do business with. Jay and Jonathan have been helpful, reliable and I could understand them when I was having problems or just working for coverage for my computer. I would definitely recommend them.

These guys are the best. Someone hacked into our computer or I got a virus even though we had virus protection. We did our research and we found the name Tech to Us. We called them and they spent more than 20 hours to solve the situation. They're very thorough and highly skilled. The staff is professional and always accessible. We were convinced to stay with them and sign on for their virus protection plan. I would recommend them to a friend.

The option of getting an in-home technician for just about a day or two cost money and the issue seemed that it be could easily handled over the phone or over the net, so I decided to look into tech support. The guys from Tech to Us were just excellent and Jessica has a wonderful phone voice. I've been delighted by their service. In just 15 minutes, the issue is solved and everything is back and running. I went with the yearly plan and now I'm signed up for two more years. The support technicians will be dealing with multiple calls at once because their business just picked up a lot. I have recommended them to friends.

I had crashed my computer and I don't know anything about it, so I was trying to find the best resource to fix it and to continue to keep it fixed. I decided to go with Tech to Us and they were well worth the money. They've put up with me trying to explain with nontechnical terms what's going on. I probably could have explained it faster if I would have known about it, but I don't. I've only had one problem with one technician and I already brought that to their attention. But overall, everybody's been great and my hats off to the whole group.

I called up Tech To Us, talked to them, gave them permission to get into my computer to clean things up, and it's been a very satisfactory experience. In fact, I'm paid up through about April of '17. I'm on first-name basis with Mark and some of the others there. But they never gave me any indication, from my personal feeling, that they're trying to shortchange me because a lot of times it may take several hours for them to get in and clean things up. So then they'll say, "Hey, I'll call you back later." And so I go on and do my own business. And when they're through, they call and say, "We believe we got everything straightened up."

Highly recommend Elijah. He was terrific and a pleasure to work with him and the co. tech to us. He called me back to see if everything was working from my previous call to him. No one has ever done that before and I highly recommend the co. as well.

There's not too many tech-savvy people in our offices so we would run to Best Buy's Geek Squad and set an appointment but they could never see us when we needed help immediately. My husband owns an electronics company and doesn't have the temperament to sit still and just watch things, he gets frustrated. Someone suggested Tech to Us so we tried them and it was the best thing we ever did. Now, the person that’s in the office that knows how to deal with computers doesn’t have to stop working to help another person when there's an issue. They were even able to help my husband in the airport when he had an issue. He saw the icon on his laptop, called in, and they were able to resolve the problem. It’s a wonderful tool to have. All of us love Tech to Us because they've been a great help.

I needed tech support. There was something wrong with my laptop and I couldn't get a hold of the router company and it was on a weekend so I called Tech to Us. They seemed to get on there and fixed the problem. They were good and I would recommend them.

I had problems with my computer. I had the information for Tech to Us so I called them and and renewed with them. Their support technicians are friendly and knowledgeable. I like that Tech to Us is in the United States and totally English speaking. I would absolutely recommend them.

I had a problem with my computer. Tech to Us took care of it. They always do. It's not the first time I used them. I have a contract with them and anytime I've had a problem, they've always been able to solve it and they're always able to answer my phone call quickly. I'm not put on hold for a very long time, if at all. The support technicians has been friendly and knowledgeable, too.

I called the directory of service to get a hold of Microsoft tech support but they gave me Tech to Us' number by mistake. So far, my interactions with their techs have been very pleasurable. They seem to be knowledgeable in what they're doing. I am computer savvy but unaccustomed to Windows 10. They got my computer up and running, and they have been very professional with it. They were very friendly, treating me like a family and speaking on a very personable basis. They don't try to use a pompous attitude. They do not talk down and they put things on very simple terms for me to understand them.

I used to have a tech support service that's gone out of business and I need some help with my computer from time to time. Tech to Us does the same thing the other folks did and the company was highly rated online. Their support technicians are wonderful. The first time their tech worked with me, he literally knocked himself out to help me. Though I only have a monthly plan with them because I have to watch my cash flow and I can't afford to put it on yearly - but if I could I would. I highly recommend them.

I was never comfortable with the computer and had a number of problems that I couldn't figure out myself. So I ended up doing a yearly plan with Tech to Us. They helped my husband and me very much. Their people were lovely, patient and always got back to me when necessary. They were pleasant on the phone and absolutely helpful and friendly!

I was having a problem connecting to my wireless at home, so I worked with my internet provider and they said that the problem was with my computer and that I needed to talk to somebody else besides them. I then tried to call Microsoft, and that's how I got the number for Tech to Us. I got their yearly plan and I've had a really good experience with them. I've only had them on the phone a couple of times, but they've been good, knowledgeable and helped me solve the problem. They were super, and I have recommended them.

My mom and I were having problems with our computers. I called them to ask for tech support and they were helpful. I purchased their monthly tech support plan and got the cloud functions.

Tech to Us has been able to help me almost every time I've called them, so it was nice.

I had tech support before with an Indian company. They were good but it was just hard communicating. I was glad to find one that spoke English. Tech to Us is very good. It's a yearly plan and I enjoy the service. Their support technicians have been very pleasant. They're great.

I run a business and needed support. I ended up going with the Tech To Us plan for two years at first, and then two months without and started up again. Their support technicians have always been great and I've never had any problem with those guys.

I need help every now and then and I like to have somebody I can depend on so I got a monthly plan with Tech to Us. I've always been very pleased with them. Their support technicians are polite. I'm an older lady so I appreciate their kind of treatment. I had an interaction with their sales team once and although it was by mistake, they got me to where I needed to be. I would recommend them.

I was having issues with my computer and all of them at Tech to Us have been awesome. I love them. I use it on a regular basis. I originally bought a yearly package but I've upgraded it and I'm now good through 2019.

You don't need to go anywhere else other than Tech to Us.

As I've gotten older, I have less ability to keep up with things and Tech to Us has been useful for me. I used to work with computers, but when I retired, I couldn't keep up with it every minute. The people from Tech to Us seem patient and usually stick with a problem until it gets fixed, which is good. Overall, I've been satisfied with them as they've been good. Also, because of price differentials, I bought a longer contract with them.

I wasn’t familiar with the computer and needed someone to guide me through so I could learn. I was also having several technical problems that I needed help with so I got Tech to Us. I signed up for a yearly plan and have been with them for a long time. One of their support technicians, Jay, has been fantastic. He is the most knowledgeable of them all and I was enamored with him for a long time. He’s helped me out in a lot of issues and he’d work until my computer's fixed. He doesn’t give up or pass it off to somebody else and would stick with me until it’s midnight so I love him to death.

I recommend Tech to Us to people all the time. When I had a major problem on my computer, I called Tech to Us and was very pleased with them. At that time, I had the one-time deal from them which would fix the problem until we came to the end of it. They got the whole thing straightened out and I was impressed to know that the people I spoke with were familiar with adaptive technology and speech programs. Then, they had Christmas special wherein I could get five tickets which was $20. But it was $100 worth of computer tech time and the tickets can be given as Christmas presents. So I gave Ron, who doesn't know how to do technical stuff on the computer, one and a couple other friends. They used the tickets and were very pleased. So, Ron asked me to sign him up with Tech to Us, and he also had a nice experience with them.

I can't give Tech to Us enough praise. They were good. I retired six years ago and my secretary did all sorts of computer stuff for me. I could do some and have a computer and kept up with a lot of the stuff, and one of them was my stock portfolio. But as time went on, I didn't use my computer very much and then that got me in trouble. I forgot a lot of the computer stuff and so I have to call in for tech support to see if Tech to Us can help me build up something that didn't happen. I have not been disappointed in anything that I've gotten from them. They dug me out of my holes more than anything I've ever experienced. They are very motivated, want to help and they do help, and they keep at it until they get it right if there's ever any question in it. It's a pleasure working with Tech to Us.

After speaking to Jay today, I am changing my review and giving Tech to Us 5 stars. They have helped me immensely in the past and Jay has ALWAYS been more than patient.

I don't have a mind for computers so it makes it easier for me to be able to call Tech to Us and have them figure things out that I can't. So far, I haven't had any problems with them at all. Their sales team had been very good and so have most of their technicians like Jay. I like him. There was a time when I was working on a project and couldn't remember the formatting of the program because I've been away from it for too long. In such cases when something doesn't turn out right, I call him. Overall, I've had good luck with Tech to Us and I would recommend them.

Tech to Us is an absolute spectacular group of individuals. They're knowledgeable, pleasant and have good prices. I found them three years ago when I tried to call Microsoft regarding a problem and I have used them ever since. They're easy to speak to and understand. I work specifically with one of their technicians and he has always solved my problems. Being older, there's a lot I don't understand and he's very patient. I just can't say enough positives. I would recommend them to anybody in a heartbeat. In fact, I tell my family "If you ever, ever, ever have any questions or problems, you call Tech to Us." I like them and I’m enthusiastic.

I appreciate having Tech to Us. I could call them to check things out or have steps I needed. It's been a good experience with them.

I needed some work done on our computer so I called Tech to Us and they gave me a good deal for one shot. I did the $99 one-time fix and the technician was great. Then, I was in their database and I got an email that they're running a monthly special. I'm on a fixed income and I couldn't afford the whole $250 down. I thought the specials was awesome so I signed up for it. I do all the work with them. I call them when I have a problem and it doesn't matter when. Their technicians are outstanding, extremely knowledgeable, and helpful. Anybody I've ever talked to at Tech to Us has been great. However, there's one time when I left a note for them not to call me. That didn't work through well since I was awakened by a Supervisor but he was fantastic. He worked on my PC for 6 hours for two days. He worked hard on it, he was great.

My laptop was malfunctioning again and I contacted Tech To Us. I asked for a supervisor because I was not pleased with the other worker's assistance. The supervisor's name was Jay. Jay worked on the problem for two days and the result was a functioning machine. He kept in contact with me every step of the way. He worked diligently and now my computer is on the mend. There is still a problem with my printer and Jay told me that he will fix it for me at my convenience. I am very pleased with this business now.

The gentleman that helped me was patient, and took his time explaining things. I am not good with computers and get intimidated easily. He was an ace, and solved my problem. I have used their service for a year and have found them to be always helpful.

I went for tech support with Tech to Us since I had issues with the computer. I didn’t want to have to take the computer in because I didn’t know what they were going to do to it. With Tech to Us, I know what they're doing. I got their plan and pay by the month. Their price is pretty high but the company is very good and offers outstanding service. Their technicians are wonderful and keep working on the issue until they get it fixed.

I am someone who knows nothing about computers and every day I find much more about what I don't know about computers. I need help so I got Tech to Us' yearly plan. I've been dealing with their team for 3 or 4 years now and I have no complaints. Occasionally, they did get backed up but recently they must have added some additional personnel because I don't have to wait very long. I find them to be very good; for not much money, I'm getting first-class service that's working very well at all times. I highly recommend them to other people who, in turn, have also been satisfied.

I got tired of the people that I had before I got Tech to Us. Every time they did something to my computer, they'd mess something else up and then would charge me when I've already paid. They ask for a lot of money, almost $300, upfront and just caused me nothing but misery. But I love Tech to Us. Their customer service or technicians are friendly and able to answer my questions except for one who doesn’t care too much for his job. I've already recommended it to everybody.

I've been using Tech to Us services for a couple of years now. I was having some problems before with my internet service with Verizon. I called them and a guy from Verizon said he had used Tech to Us' service and that he liked them and recommended their services. So I tried it and Tech to Us has been excellent. I depend a lot on them to go through my computer and look for things since I’m not really as savvy when it comes to computers as the younger people are. I’m dependent on somebody who’s knowledgeable and patient with me. I also don’t like having to do a bunch of prompts to tell me what to do. I like having someone that when I get on the phone, I’m confident that I can trust the person that I’m turning my computer over to.

I was referred to Tech to Us through a router company. My interactions with both their sales and tech support team have been very good. I've recommended this company to others.