SunPower Reviews

I really liked the product from SunPower. But I wanted to go with somebody that was more local so I ended up finding PurePoint. Things took a while because they had to go through these permitting things and they had to wait for the utility to do things. I actually had to get involved at one point and contact the utility myself because they weren't being responsive enough. So, there were some hiccups that had nothing to do with PurePoint or with SunPower. So, overall, the experience was fine. It was easy, especially working with PurePoint. They were great.

SunPower seemed like a good idea and investment. The enrollment with them was pretty easy. I got their rep's phone number and I called him. He sent me an email with all the information. Everything went really smoothly and the setup was no issue at all. I'm very satisfied. Getting solar is a good choice for your house and for the environment.

Green Convergence did a whole video presentation and it looked like SunPower was going to be a better deal for me. The installation went very well. My husband is a do-it-yourselfer. He was right there with the installers and doing some things and asking a lot of questions and they were very amenable to him. But it took a while for the state to totally get it switched on to the SunPower system. The whole meter and everything was in there, but I wasn't getting credit for the excess electricity that I was generating. Overall, I'm really very happy with the experience. I've had one bill that has been sent and then I'm anticipating getting another bill in another week, so I can compare it.

I'm overall happy with the product. There were some hiccups along the way, but I'm happy and we're getting batteries too with the same company as well. The installer was 10 out of 10 because of the quality of the finished product. My last PG&E bill was for $9.

The installation had a slight hiccup on the paperwork as far as everybody lost track of what was happening with the HOA approval. But once it was recognized, it was pretty quickly resolved, and we got things moving forward, and the installation went well. I'm completely satisfied. I've only had it for a month so my savings have only been $20.

We have some friends who put SunPower on their home and they seem to like theirs. So we thought we'd just come over and see what it was like, and we liked the presentation. We’re very satisfied. The installers were terrific. It took them a couple of days to install and it was good. As a result this year, if there was a true-up at the end of the year from the power company and our bill was $17.82 for the entire year. That was all we had to pay. We've already told other people about it and we've gotten a little refund in the mail ourselves as a result.

I had been thinking for about a year that it was a good idea to check into solar to save some money and to help with the environment, and because a lot of ads on tv. I had a few estimates, some very high, and luckily I ended up in the market place and a salesman from a non-affiliated company to you in SD spoke very highly about SunPower panels, quality durability and a one shop supplier. Estimate was good for me and all the steps went fast and efficient.

Previously we had Sunworks in Sacramento. We sold that house and moved to Visalia and we got three quotes. One was from Sunworks and though they were really good to work with, they were $6,000 more than SunPower. We got a better system from SunPower and the installation went well. But, the person who comes out to sign off on the permitted work wouldn't sign off. We had to redo some wiring.

The installation team was very good. It took them a day to install my panels. But, I was a little disappointed because I really need more panels than they said that I needed. I'm planning on putting at least five more up.

We had a lot of roadblocks with the enrollment because of COVID but under normal circumstances, the process was pretty easy. The SunPower salesperson was great. He was with me every step of the way and walked me through everything. MPower did the installation quickly and they were very efficient. Their team was amazing. Everything was pretty straightforward. The rebates and incentives are very nice as well. I wouldn't refer anybody just based on that, but it's a nice bonus. A lot of people are into that. Overall, going solar with SunPower has been awesome. I love it already.

My son works for Jeff Periera Home Energy. My son explained SunPower really well, and that was what got me interested, and I've already referred five people already. But originally, I had heard about them through Sun Solar. That was the one that Jeff Periera and his partner own together and then they split off. I have SunPower now for a couple of months. I’ve seen the lowered PG&E bill so I'm waiting to see how it goes.

The fellow who spoke to me about SunPower and I had mutual friends. I would recommend SunPower. I have talked to other people.

There were three things that led me to sign up with SunPower. First was an infomercial I happened to see on TV and second was that infomercial indicated some rebate or incentive. And the final thing was that I had a neighbor that had SunPower solar panels installed on their house, so it reinforced the thought of going with SunPower. Getting things set up with them was a pretty smooth process. I knew that I was going to be coming into some extra cash, so financing was helpful for me because it allowed me to do things quicker. I would have had to have waited until December in order to make the decision but with the financing, I was able to make that decision a month in advance. It was also helpful for me for the distributor to be able to assist with the financing.

Be careful before you take any decision. I have in my house and I am paying every month but I am not getting any credit of solar on my electric bill. I called so many times to Sunpower. The CUSTOMER SERVICE is very, very poor and they are very rude. They didn't resolve my problem and I am still struggling. BE CAREFUL BEFORE YOU TAKING ANY DECISION. This is the most worst company I ever saw.

I looked into different companies and SunPower's panels were one of the best ones out in the market at the time. The enrollment was easy. The company that was installing it did all the legwork. We just had to sign stuff and wait for the power company to grant us or to approve the panels being placed. The customer service reps explained everything and how everything went. Everything ran smoothly and had been great so far.

The panels were fine. The electrical part was not. SunPower sent three different electricians out and the last one that came seemed very upset by what one of the prior ones did that was not right. It took three months between that and the inspector, and the city inspector actually failed it. They had to come back again. It was very upsetting for me. But then the representative that came out was excellent.

So far Sunpower service has been GREAT! The installation was only 2 days, there was NO mess, and the service man was very friendly. I would HIGHLY recommend Sunpower. Through the entire experience I felt very confident with Sunpower and look forward to a dependable product.

Mr. Ambrose from Ambrose Solar recommended the panels from SunPower when we did our assessment of what I needed for my house. Our experience enrolling was the best. Everybody that showed up from Ambrose Solar was knowledgeable and friendly. They said when they were gonna do it and they did exactly what they were gonna do. I recommend Ambrose Solar and the SunPower panels.

I went solar both to save money & help the environment. However, I wish I had been told about battery backup (I actually thought it part of the package). Now, I don’t have funds to buy them. Also, I had to have roof replacement due to storm damage. Now it’s taking far too long, in my opinion & my wallets, for my panels to be replaced. $200.-$400. Monthly is outrageous when you have solar panels stacked in your yard.

I really liked the product and the warranty from SunPower. I also like the variables that they have and then the Tesla battery option. I'm getting my battery installed today so Ambrose is not done with the project yet. But I've had a great experience with SunPower.

Solar wanted to cut cost on electricity and Sunpower is at the top of their business. Have solar two years and just ordered and had setup a Tesla Powerwall. The company I used was great setting up the racking system on my roof.

I did a lot of research with 3 other solar companies. SunPower had the best panels, technically and a great track record backed by a very good warranty. We are very pleased with the system. It makes running our 4 new split system air conditioners much easier knowing they are powered by the solar system. I would recommend SunPower to prospective customers. They made the entire process so easy!

It just made sense to go Solar because of electric energy costs and we are located in sunny Arizona. Current return on savings money is near zero and the investment in solar power gives me a significant guaranteed return on my money.

We decided to go solar to reduce our electric bill & for preparation of installing a pool. We researched many companies and I ended up choosing SunPower based on all the great reviews I read. Our experience from start to finish was great! Everyone kept us fully informed on what was going on, someone was always in contact, and I was always able to get my questions answered. The only issue I had with the whole process was the installers smoked constantly on my property while installing the panels, right from the minute they arrived, and there were cigarette butts all over the end of my property. I don’t have curbs or sidewalks, so it was just a really crappy thing to do. Otherwise, the rest of the experience I have no complaints and I would still recommend SunPower.

Wanted to cut cost and also create a better tomorrow. We got a inground pool last year and the cost went thru the roof so wanted to be more efficient! The thought of going green was also very important in this decision that we made for the family.

It was the right time. We wanted to take advantage if the tax credit before it goes away. The salesman Brian ** was great as was the installation crew. They were credible and professional and had an excellent panel—I had read comparative data of SunPower panels vs. the competition. It was an easy choice and we have been very happy with the performance of the panels.

A friend said he really appreciated SunPower and he gave us the phone number to contact. Their reps are fantastic and everything has been great. The panels are up there and all the wire, except for the generator part of it. We have no power right now because of the high winds we had. So PG&E shut us off with the power. Without the generator, we got nothing. We've been waiting for six months for the generator and it's taking forever. That's the only problem right now. We've recommended SunPower to another friend and they're also getting the solar panels put in.

The sales guy was really helpful for me to kind of learn more about SunPower, how it works, and what I should expect. Everybody was friendly and communicative. Every step of the way, they sent me emails or called me. Whatever they promised happened a little faster than we expected but everything went smooth from start to finish. It took 2 weeks 'cause we had to wait for the permits. With SunPower, there's quite a difference in the payments. They reduced by quite a bit. The last charges were only $10 and we usually would be between $250 and $300. One of my friends is gonna look to install from SunPower as well.

They did a great job of putting the panels up and everybody was really wonderful. But then they disappeared. I've been writing for a month asking when they're gonna finish up, get the system hooked up, and get it started working. They told me that they would get connected with the city and somebody would come out. Then, they would walk us through how to read it and how to care for it. But we've never heard from them again and the system is not working. I’d really love to have it working. Unfortunately, I've fully paid for it because they told me they had done the final meeting with the city and that it was all operational, which is not true.

I had such a great experience with purchasing SunPower and the cost savings in my home, I went ahead and contacted them to see if I can get the leasing on my other home. They came really quick. The people that came did a better job. I've been noticing some of the homes. They have all the conduits on the outside exposed, where these guys went through my attic, so there are no wires, nothing showing at all, which is nice. I'm happy with it and everything’s great. I have a monitoring service, so I can see exactly what's going on in that other house as well.

My experience enrolling with SunPower was very easy. It was very well done. The people were professional. It was a very good experience from start to finish.

The reps at SunPower were experts. Everything was done in a timely manner and the installation was clean and professional. The performance of the system has been spot on.

I've had SunPower for over a year now and the system has been doing great. It performed better than I thought it would perform. The reps were great. It's one of the reasons why I recommend them. They communicated everything to me like when they needed to stop by and take a look at our basement and our wiring. The reps were accurate, truthful, very kind and clean. Everything was explained to me. Nothing was hidden. Then, when the reps were here putting the panels up, they did a great job and they were very friendly and left no mess anywhere. I was very happy with the installation all around.

SunPower has been wonderful since the beginning, through the whole installation process. Their rep was so knowledgeable, so informative and so accommodating. She made the whole process run so smoothly. I barely had to do anything.

I talked to the rep of SunPower on the phone and they came out and measured and gave me a bid. The rep did a good job. I'm perfectly happy with SunPower.

The process at SunPower was simple. My experience enrolling with them was fine too. SunPower seems to be working all right.

The installation went great. They were all in and out in one day. They've also called me to make sure everything's fine and it is. SunPower has been fantastic. We love it. Our bills went from $150 a month to $10 a month.

Living here in Palm Springs, we get a lot of sun. There are a lot of solar systems around and the more I investigated, the more it made sense to us. I looked around and found Renova, and it had good reviews. I talked to people that had used Renova to install their systems. We went with Renova and they use SunPower. They also told us the advantages of using the SunPower panels so that's what we went with. Renova took care of everything and kept us informed of everything. The panels deliver what they promise. The system itself has been super reliable and has been a huge asset for us. Even though they're on the backside of our house, they don't look bad.

We purchased a house that already had SunPower. It was somewhat neutral, which was good, but I have an electric car. After a year, I wanted to expand the system, and I called SunPower. Since we had them, I Googled them and I realized they were the manufacturer. We went to their site, put in our info, and then a local dealer reached out. Their customer service was good. The salesperson they gave us was so good as well. The way she did it over Zoom with my wife and I was really helpful for my wife. She sent us over a couple of options and we went over it for a couple weeks and went with it.

Everything that was promised came to reality. It was very good. I went through a company that works for the national brand, SunPower, and the installation was smooth. The panels work good and customer service is great too.

After talking with several other providers, we felt that SunPower was the better company to go with. They came out and visited us face-to-face, and we appreciated that. They were professional in their presentation and answering all our questions. It was clear and thorough. They did an excellent job in the way they handled it and the way they walked me through everything. If I called them right away, they answered and were helpful and patient with me. I liked the idea of the Tesla battery too.

We decided to look into solar and then, it turned out that my wife's nephew was working for SunPower in Bakersfield, California. We made the decision to consider it and they went over the top. Our nephew went ahead and had us contact a SunPower representative. He came out to our house in Fresno, where we lived at the time, and we negotiated the lease.

I'm happy about my decision to go solar. The rep was great and everything went well. My bill is way lower too. It's close to half less than it was.

After my review the company reached out to me and was very responsive. They communicated throughout the process and were able address all of my concerns and make me feel great about my choice and the company. Their customer service was great. Because of that I have updated my star rating to 5. Thank you SunPower for understanding my frustration and doing what was right and fair.

They came over to my house and the rep showed me a little PowerPoint presentation. They gave me everything I was looking for and were really nice. I love that I don't have to call them about anything. They're quick and efficient.

I investigated solar three or four years ago and at that point, my wife didn't want to go ahead with it. But I had talked to different companies and I was impressed with Earthlight. They were local and close by. Last year, when my wife was willing to go along with it, we looked at solar again and I went to Earthlight because of my previous experience with them. They did a good job and I was kept informed of where things were. Also, the people that came and did the installation were polite.

What a wonderful Christmas present we received from South Coast Solar! My wife and I decided a couple months ago that we wanted to reduce our monthly bills and the timing was right to go solar. I spent numerous hours online gathering information about solar and then decided to use an internet resource called EnergySage to assist in finding the best solar options for us. It was really quite simple, all I had to do was tell EnergySage how much electricity we were using annually by uploading my most recent electricity bill to them. I simply scanned the bill and submitted it to them via their website.

Our experience with Sunpower started with purchase in Feb. 2020 and installation of 16 solar panels in April/May, 2020 - these panels were to support our entire energy production as well as account for future additions of two electric cars. Our experience as follows:

We live on Cape Cod and electricity is very expensive. We were also very interested in being green. We had a client meeting with a SunPower sales associate and we compared their numbers to the others we had. We met with our building contractor to see what her perspective was. We financed our own solar energy system through a very reasonable arrangement which I am very pleased with. Because we live in Cape Cod, procedures and processes with town governance and electrical inspections are very problematic on a good day. So, it took extra time for our system to get online. Still, that did not have anything to do with SunPower and it was all just bureaucratic issues with the town.

Attached here is my 2020 electricity report, Jan～Dec. My SP panels generated 9135kWh (SP estimated 8586kWh). 63% of which sold to APS. Home consumed 12309kWh (SP said 13678kWh). 73% of my home energy came from APS. With 3174kWh shortage from solar energy, I paid $70.55 to APS. The second file is Peak Sunlight Hour results. In SP proposal, it estimated 5.71hr. As of 12/14/2020, my PSH is 6.19hr, which is about 8% better. I'm very pleased with the SP panels' performance. Thanks.

After just 10 months after installation my electrical production dropped 40-50%. After 2 visits by the local installer they discovered that 16/40 panels were not working. SunPower would cold call me and requested my internet password from an international call center. I was at work and the phone number was an unknown number. I was told 2 weeks later that Sunpower had to do a software update (10 months after installation and on only 16/40 panels. That seems odd. I clearly had 40-50% reduction in power output for 30 days in Sept and October and I was consuming SCE electricity.

I went solar for a couple reasons, help save energy, save money, and Sunpower is one of the best in support and design of panels on the roof with no conduit showing like others do. I would recommend Sunpower to anyone and I forgot I saved a lot of money.

I want to do my part to protect the earth, while saving energy bill, thus it's only logical to install the solar panels (free energy from sunlight) in my house, switch to electric car and upgrade to energy efficient appliances. I want to live with clear conscience and am called for to protect our planet and renewable energy resources makes it possible. I hope Sunpower can find a better partner to install its solar panels for the customer than the IPS who helped me with the installation. It takes so long to install it.

Changed to solar because of the high cost of electricity in an all electric house that is an issue. Researched the available companies and picked Sun Power because of the warranty on the parts and installation. Sun Power panels have been providing power for over the last year with 6 months of zero dollar bills and the other bills were at least half of the past rates. Sun Power was the way to go.

The installation of our SunPower was good. They were very nice fellows, polite and professional. The scheduling was messed up and we had a few little issues but they were quick to make it right and do it the way that we had talked about. We're really happy with it. The website where you check your power every day was lame. It was hard to get into and was really slow. They've improved it a little bit, recently. I haven't been on it as much now that we've had it for over a year. I've recommended them to several neighbors who have gone ahead and bought them.

-To help the environment and save on home operating cost. -Crystal ** and the entire Freedom Solar team did excellent (⭐️⭐️⭐️⭐️⭐️) job from start to finish on my installation. -I would definitely recommend Sun Power/Freedom Solar to my neighbors, friends and family members.

We wanna save money on electricity. One of my neighbors had used SunPower. We had it installed and the installers were very professional, showed up on time and did a great job. Everything's working. SunPower is a very good company. The prices were fair, so I'm a happy customer. I am very satisfied with my decision to go solar.

The SunPower sales rep was wonderful and our system's installation went perfectly. Their installers came back the second day to double check that everything was well. We haven't had a monthly bill since we had it installed in October and we are in Arizona.

I wanted a cheaper electricity bill and I went with SunPower because they had good reviews compared to a lot of the competition. It was a good experience all the way around. It's like a set it and forget it kind of a thing. It's nice to know it's there. My first electricity bill after was probably the lowest that I've seen since I've lived here which has been about eight months.

We chose to install solar panels to save on our electricity bills. Everything went well with the install, the panels generate the electricity they were expected to and we couldn’t be happier. SunPower has been a great company to work with.

In 2019 Rainshadow Solar installed 28-SunPower 360w modules with micro-inverters, Invisimount racking and monitoring including permits, electrical panel, meter bases, controllers, and wiring. Our electric utility, OPALCO supports net metering, so we now offset 100% of our yearly electric-grid consumption. Additionally, we took advantage of the 30% Federal tax credit for solar. We invested in a solar energy system for our home because of environmental and utility cost benefits. Rainshadow Solar and SunPower installed a high quality system that has been easy to live with and adds value to our home. We highly recommend Rainshadow Solar and SunPower for your solar electric needs in northern Washington.

We decided we were tired of paying high power bills. So, we and 2 of our children started to research companies and products. We called Jason, and he was very professional, answered all our questions, and it was at the right price point. We are happy, and wish we hadn’t waited so long to take the leap.

I decided to buy SunPower vs leasing elsewhere as SunPower was the best deal for for buying. Price vs return. Plus the sales team and installer they put me in touch with - DMV (Dan Vitro) was the best!

To Whom it May Concern-

I went with SunPower after serious consideration and comparison of other companies. The performance and overall product are excellent. SunPower is a one-stop-shop that manufacture world-class solar panels and comes with 25 years end to end warranty. I highly recommend to consider SunPower for your green and clean energy source.

I wanted solar panels so that I could be even more self sustainable. The performance of the panels have far exceeded my expectations! I can't believe how much power they generate, even during the winter, I am still generating sufficient energy to provide for all of my electricity needs. Great product!!

My enrollment with SunPower went well. The installation was a several stage process. The techs had to come and redo my breaker box and then put some things on my flat roof. The system works and it is large enough that it supplies all of our electricity. My bill is essentially zero. But, I noticed that APS charges me 15 to 18 cents a kilowatt hour if they have to charge me for electricity where I only get 11.61 for what my system makes. So, instead of timing our large electrical uses at night, we do that during the day when we're making power 'cause I don't want to sell it then have to rebuy it. I don't know if that was adequately explained. Other than that, I'm very satisfied with SunPower.

My wife and I are interested in renewable energy and just trying to be a bit more planet-responsible. She was more in it for the planet part of it. I'm more of a numbers guy. So, I told her if we can make the numbers make sense then, of course, I'm in. I looked at it as more of an investment versus she looked at it as more of a help the planet kind of thing. I got a couple of different bids from different companies, one of which was TECO Electric here in Charlotte, and they are a SunPower dealer and recommended your system.

The process went very smoothly. It was very quick and exceeded my expectations for time. Everybody did what they said they would do. Overall, it was a very good experience. I appreciate them doing the follow-up and making sure that we're okay.

I picked out three or four companies then I looked the reports and reviews up and I called up for a sales rep to come and talk to me. The person from SunPower was very knowledgeable and gave me some excellent input and that's one reason I made the decision I did. When I did all my research, I found out they manufacture the panels, they install them, they finance their own, and they also service their own. So, it's a one-stop shop. However, the installation took forever. I applied in June and it wasn't completed until late October. They said they would give me a rebate because I had to pay public service those three months when I should have had solar installed. This February or March, I did get a check from SunPower for that install taking so long and costing me additional funds.

We did have solar in California before we moved to Texas. It was REC Solar at the time which is now Sunrun. We did try to talk to Sunrun but they won't work with our particular utility for some reason. Then there was a rebate deal that was mentioned and I applied for the rebate through that. The enrollment process was fairly easy. I sent an email out and I was contacted fairly quickly by the folks at Freedom Solar. The people I worked with were fantastic. The team that did the install were great guys. They cleaned up after themselves. It’s been great so far. I'm very satisfied. I have already recommended two people, one of which had the system installed about a week or two ago.

I was doing research about different companies and reached out to several of them and talked to their reps. I found out about SunPower online, searching for the best quality solar panels and looking at consumer reviews. I'm very happy going solar. It's almost cost-neutral which is a good thing but to add more green energy is a good thing.

I've got the SunPower installed and activated in September 2020. From day 1, I've been getting close to zero electricity produced and I have been calling them almost every week since then. It has already been over 2 months and all I have been getting from them is just circling around the same set of excuses one after the other - the engineering team has been investigating, they found no issues in production, or the expected is just theoretical value, the monitoring system is incorrect, etc. I've never been so pissed off at any company's service - I signed up on this website just to write the review. In the last call, they even had the gall to get the panels cleaned without accepting any responsibility or reasoning. And to top it all, on every call they promise a resolution in 1-2 days and a communication sent from their end. Both have never happened in at least 10 calls I got on with them.

We looked online 'cause we were comparing three different companies. In talking to the SunPower representative, she had much more knowledge than the other companies did, so we went with them. We talked to them, gave them a bunch of information and they came out and figured out how many panels they were going to need. Everybody was friendly and good, including the in-line supervisors. We were kept informed all the time and they did everything on time. Even the installers did a great job. After the system was installed, we had some questions and they were right there to talk to us. They came out and checked on stuff to make sure we were happy too. Right now, we're completely happy. Our solar has given us back some money and our gas and electric company is crediting it in our account. The whole experience with SunPower was really good. We referred them on and our neighbors are doing it now.

The builder that we decided to go with recommended SolarOne. They're one of the solar companies here in town that is an authorized dealer for SunPower and they were fantastic. The rep was very helpful. He went over his knees to make sure that everything we needed was taken care of. We had issues with acquiring internet because of our location and they helped pay the bill. Everything was great. Once we moved in, the system was already installed. As the house was being built, it was already generating power.

The reps were all good. The only problem I had was the permits and stuff fell through the cracks so it took a little longer than it should have. Still, they did a good job on everything that I could tell. I’d definitely refer people.

I heard that SunPower had good units. I looked locally and then an acquaintance of mine told me that his wife owned one. I called her and they came out and gave me a bid. They based it on the last year, and my true-up for the first year was 180. I had to pay. We live in San Joaquin Valley, which is very hot in the summertime, and my goal was to be even or they would owe me, but that didn't happen. We didn't conserve big time, but we did some. I could have used one or two more panels, but they're too damn expensive.

A friend of ours who lives in the neighborhood was representing SunPower and we decided to go ahead. We think it was the right move. It was a little costly, but so far, we're pretty satisfied. They were quick and seemed to know what they were doing. The customer service was very good too. We talked to one of our neighbors across the street about it and I think they may be going it forward.

3 years ago we spent almost 20k to Purchase solar panels from this company. They stopped working early this past summer (almost nothing being produced). When we contacted them, we were told we were approved for a complete retrofit and upgrade. It's now December. We are still stuck with working panels and we have been constantly messaging with them back and forth and they keep saying. "Oh, the contractor will get in touch with you.. Oh they never did? Wow, I can't believe it's taking this long, oh well our hands are tied." WHAT? We have non-working panels, have electric bills to now pay, and NOT ONE TIME did anyone try to set up an appointment with us. We have filed a complaint with the Department of Consumer Affairs in NY to try and help us resolve this. We feel embarrassed that we were scammed out of so much money for panels that don't work.

I was very satisfied with SunPower. They were always in direct contact with me and kept me up-to-date as far as the process and progress of our solar install. The installation was only two days which I was very happy with. Everybody was top-notch and our expectation was taken care of.

In September I bought a solar system for my house through the salesman name Marut ** (New Jersey) who works with Sunpower. At the beginning he is fast in process but after some documents signed he suddenly stop replying to my messages. At the beginning he promised me to give signing bonus of first three payments (I have proof of his message) but after system installed I asked him for that bonus, he is giving me a excuse that he didn’t get money from the office and all so I complained this matter to sun-power about this matter.

I saw SunPower walking around the Hill Country Galleria. But it was because I worked at AMD, and they said if you want to get solar, you can get a $1,000 discount through AMD. We moved into this house last summer of 2019. We had solar in the old house. So, if we were going to get solar in this house, the sooner the better. That was part of the plan. It's super hot. So, the air-conditioning bills are a big hit to your electricity in the summer. And it's mostly sunny so, solar energy. Zach came by, went over the system and answered questions. But then the great thing was, they handled all the paperwork, like getting the approvals. The only thing I had to do once it was all in was property tax exemption.

I needed solar and I saw things at Costco. I went in there and asked about them. Then I saw SunPower. Someone contacted me and I asked what sets them apart from everybody else. He said the solar panels are better quality and explained that a little bit. I later on saw that they received awards over the multiple years which they wouldn't be getting unless they were doing something right. They answered some questions and took care of me. They got to put in and followed through enough. It was also brought up that they would paint the pipes. Things like that make a difference. I was really pleased with that. During the installation, they were good, professional and did what they needed.

Going solar was a large decision because I wasn't sure if I was gonna continue to want to live in this home that I'm currently living in, like if I wanted to move and reconsider SunPower. But I was doing four or five tasks that would either build this home or make me move into a new home. Ultimately, everything lined up that I just decided to stay here so I decided to move forward with the solar on it.

I’ve had Sunpower for about 3 years and now I am in the process of selling my home and the new buyer agreed to take over the lease. However, Sunpower is forcing me to pay a $300 filing fee in order for them to provide UCC filing documents to the mortgage company of the new buyer. This is during a pandemic where I am barely surviving and able to provide for my family which I’ve mentioned to the representative that I was speaking to but none of that mattered to them. This is a lesson learned, I will definitely look into other companies in the future because of this experience and also, my monthly solar panel bill was $81 which is more than any other solar panel company out there. Please do your research before using this company. DO NOT make the same mistake I made. I wish I can have 0 stars for this review.

My daughter always thought that everything should be all natural, which made me decide to go solar. I kept seeing people with solar panels, and it was a good idea. When the solar panels were being installed, I told the reps that I would be gone certain days of the week. By the time I got home, they were all done. There was one issue that had to do with my heating system. They cut the pipe that goes to my furnace and it completely went out, and they got a bill on that one. But I love Sunpower and the solar panels. I have no problems although the snow would probably stop the solar part. But I still have electric to back it up so, it’s no big deal on that.

I've thought about going solar for a while. A year ago, I had other companies come in, but the price was prohibitive. We got ahold of SunPower and I decided to have them come by again. This time, it seemed to make more sense for us. I'm 80 years old, my wife’s 69, and we figured before it wouldn't it be profitable for us to end up with solar. I'm part of San Diego Gas & Electric, and their prices keep going up, so I got fed up. I said, “Well, let's just do it.” Plus the fact that everything I could find out about that your property value goes up with almost the same amount as what you pay up.

SunPower has the worst customer service I've dealt with in my entire life. They kept telling me I need to get my panels washed for them to start producing electricity. So, I did that and paid for it from my own pocket but the panels still were producing next to nothing. I've been contacting them every few weeks for 2 months and they still haven't sent somebody to fix the issue. Every time they have a new excuse on why they are not sending somebody. It's gotten to the point where I'm thinking about putting a complaint with the builder and city/state.

Cost and technology were our considerations in going solar. We opted for SunPower and they seemed more high tech than some of the other companies. So far, so good.

We went through SunPower through Alternative Energy. We liked those panels. They were the most powerful and we could get more kilowatt hours out of them than some of the others. The sales representatives were very thorough. Each one explained the steps going forward and made sure we understood. Then their solar coach went over all the different programs, options on the program, and made sure we understood as well. I could always contact her at any time if I have more questions. The installment crew was here for three days. Of course, that was a lot of walking on the roof, and it kind of looked like it aged the roof for about 10 years. But then we're satisfied. I've been watching the PG&E and we're generating a little bit more than we're using right now, and so we'll generate more in the summer too. We designed it for 125% of last year's usage so we could start using our AC rather than the swamp coolers.

I went Solar to help the environment. I spent 2 years researching different Solar companies and then I found Sun Power. Marc was Great! Any question, concern, or Thought I had was addressed in a timely manner. This guy cares!! Installation Day The Crew arrived on time. Justin and his guys went to it and before I knew it the Solar was done and ready. No muss. No fuss. I recommend Sun Power. Great job Guys.

To save money & to protect the environment. I appreciate the packing around the electric pipes in the garage to keep out weather and infestation which had dried and fallen to the ground. I still am unaware why Tesla contacted me to come for this service appointment. Since something had previously become disconnected, I am hoping with this repair that Tim, the serviceman, described, the electric company should resume compensating me for power I send to the grid.

I wanted to save money on my electric bill and help the environment so I wanted to get Solar. I chose SunPower by Esmay Electric because I trust their advice and expertise. My solar installation experience has been exemplary. I would highly recommend this company to anyone considering going solar.

I am unable to access my data and the report I am getting is from my old address. I recently had some work done and was told the system would update in 4 hours. A week later still not updated. This is not the first time with this problem.

Going solar is a no-brainer as an investment. You get a huge tax break and save big bucks over time. For my property in the jungle of Maui, we lose power often and having the addition of the Tesla Powerwall is a bonus. The flawless transition of power grid to Tesla battery is a relief to never worrying about electricity again. The crew that installed my PV and Powerwall were fantastic and I truly hope that Rising Sun management shows their appreciation to have such dedicated professionals. No doubt I will be using this service for my next home purchase.

I wanted to freeze electric costs for my all electric home while doing something about global warming and the environment. Was really pleased with the installer and the install process which happened while isolated during the Covid pandemic. Then found the generation results were as promised.

We decided to go solar to save money and for the environment. It was one of the best decisions of our life. We were paying at 400 month for electric and our system only cost us 300 month (already saving $100 month) for several years, then literally $0 per month thereafter. SunPower is the premier system and I have neighbors with Tesla, Sunrun, and other providers and non of their systems even come close to quality and warranty of SunPower. I tell everyone about SunPower and highly recommend SunPower to anyone considering solar.

My system that they put on the roof has 37 panels but it is not producing the contracted output for the first year. So I contacted SunPower to see what they would do about that. I got a pretty good runaround. They told me that the production estimate on my contract was just an estimate and that according to their system, the system is working fine. I told them that either somebody comes over here, checks this system out and provide me with some sort of solution on why this thing is not producing as it should, or I'll just take them to court and then let a judge decide. Only after I did that, somebody from SunPower locally told me that they will check it out in December. So I’m not too all impressed with SunPower right now.

Although I was apprehensive in the beginning, after installation of Solar Power I am convinced that the entire system is great that will save me money, give independence for power needs while caring about environment. I am very much impressed with professionalism demonstrated by Solar power be it the installers, engineers and planners with their effective coordination process with PG&E. The energy charts review that I do regularly tells me system is sound and very efficient from SunPower. Thank you Sun Power know that you have a very satisfied customer.

It has been 13 months since I ordered my solar panels. I was hoping to build enough credit to get through our Arizona summer without having an electric bill. I built up credit all through the winter months and here it is November 5th and I have NOT had an electric bill. Still a tiny bit of credit left to help with this unusually warm end of summer. I am very happy with it.

The suggestions for this review were to comment on why I went solar. Was it economically or environmentally environment? I'd say both. At my price point with the federal subsidy, economically it was a no-brainer. Environmentally, another no-brainer. More specific to my personal situation, I am nearing retirement and I am making trade-offs that favor trading one-time up-front costs for ongoing expenses, even if the economics may even be slightly unfavorable. Even the most pessimistic analysis I believe this to be break-even to slightly ahead in the 7 year time period. The predictability that comes with no on-going and likely ever-increasing electric bills makes budgeting on a fixed income easier.

We went solar to reduce our electric bills and we did it in 2020 in order to maximize the federal rebate which is reducing farther in 2021. We were pleased with the first partial September bill where our electric was greatly reduced and in October, our electric bill was $11.00. Fantastic. Bring on the sun.

Wanted solar system to save money on my electricity bills as I am approaching retirement and I feel that this is a smart investment in both my financial future and to reduce emissions contributing to climate change. SunPower personnel were courteous, knowledgeable, and professional. They did a great job designing and installing my system including all the coordination with my electricity provider for my system to be brought on line.

I was referred to Sun Power by a worker at our new house. He stated that he had solar at his house and was very happy with it. Since our new home was all electric we decided to have a rep from Esmay Electric in Lake Havasu City, AZ come by and give us the details. We liked what we saw on paper and it made sense for us to go solar. We have had it now for around 14 months and are very happy with it. In fact we make a lot more power than we use. As of now we have around $560.00 credit with the electric company and all for $121.00 a mo, locked in on a 20 year lease.

We went solar to save money and to help the environment. Sunpower was easy to work with and have great quality panels. It went fast too. We interviewed about 5 companies in total and ended up picking Sunpower. We are happy with our choice.

I went solar to lock in the cost of my power for the next 20-30 years. I like knowing how much money I will pay for all my electricity through the solar lease. I love that I don't have to worry about repairs of the system and that I am given a production guarantee.

I knew the person I bought SunPower from. I knew that he sold solar, and then I found out it happened to be a SunPower product. I'd been waiting because I needed to do some other upgrades to our house. We have two AC units. So, to me, a higher priority is changing out an AC unit that’s old versus putting in solar because then I can get a system that's more suited to our actual consumption. But then our second unit is doing fine right now, so we decided to just invest in solar now and take advantage of some tax incentives that may not be available in the future.

I had been forced to stay home since March during the heat of summer, with four other people running our air conditioner and our bills climbing through the roof. So, we decided it was the time to take advantage of the solar panels and the rebates. I started looking for estimates for a solar panel system through the internet. It was painless enrolling with SunPower. A rep from AES Solar here in Chico walked us right through it and we didn't have any problems. The installation of the panels was very smooth. We're pleased with our decision to go solar and we're still convinced that it was the best thing to do.

At first, all was well. DWP costs were low. As time went on, the panels failed and DWP costs skyrocketed. In the summer, I got a DWP bill for electric $900.00 plus the monthly panel charge. We were told, panels failed due to smoke and ash from far away fires. Every two years they fail and the service is awful! Customer service and monitoring is NOT what they promised.

We had friends who went with SunPower and we decided to go solar. It was the right thing to do. The installation was great. It was done in a day and I was very satisfied with that. The app is basic though and it could be more user-friendly. I want to see more specifics. Maybe it's the install company I need to talk to but I wish there was a way to break down because I have 25 solar panels and each has a micro inverter. It’d be nice to be able to see that all 25 are working somehow. I figured that all goes into the monitoring and somewhere it can be told if one, for some reason, has an issue. Right now, I don't know that or if the clouds are just out and my system is not doing as well as it was. But we love SunPower and since going solar, my bill is lower.

I interviewed quite a few providers and SunPower seemed like the best. Their local installers seemed the best. Our installation was complicated because we had to get a new roof to get solar power and we had to disconnect our generator to get the solar power connected. It was a little rougher than most people's connections would be. The actual installation was fine, but getting it working was rougher. But since going solar, we are using very little electricity from the grid.

I wanted them to do the roofing and the solar together, and then I'd like the 25-year for all the categories and not just selected, which is mandatory by the feds. I started with someone but it wasn't working out. We weren't communicating well and I gave up. Then a friend gave me the referral to go to SunPower or someone local. So I went with SunPower and everything went remarkably. I'm a retired general contractor so I have a different standard than most consumers. The rep was right on the money all the way through the end and follow-up. The installation went just like the movies.

Sunpower installed our panels in Buckeye AZ. The output was estimated at 3.2 kw. When they installed the red "solar" placards on my breaker panel (the panel with the labels that indicate what breaker feeds what in your house), they took the panel that was leaning on the house next door and installed it on my house (it was under construction). I called and emailed and finally after 2 weeks they said they would take a look. They did tell me "it passed city inspection so it has to be correct" - keep in mind what a safety hazard that is. My breaker labels do NOT match my neighbor's.

I have an all electric house that’s why I went with solar. SunPower took care of everything. It was a couple months from the time I signed till the time they put it up. It works out good. It’s paying for itself.

I was referred by a coworker to SunPower. I called in and made arrangements, and they came by and got it done in two days. It was up and running. It works as described and my electricity bill went from $358 to $22.50 so it seems good. SunPower delivers what they say they're gonna deliver and I’m gonna have them do my other house too.

I had been tracking solar energy systems for several years and the numbers seem to be making sense so I started shopping it. Enrolling with SunPower seemed to go rather seamlessly. The system is working fine and I'm happy.

We had increasing energy costs and so we got solar with SunPower. They did everything with the enrollment process. I just wish their website or their monitoring app was a little better. But they're a good company. They do what they promise.

I'm saving some money with my decision to go solar. The sales representatives were great and the installation crew was very efficient.

I asked SunPower to come out to my location and give me an estimate after I did research on the panels and technology I wanted. They seemed to be the best fit for me. Their salesperson came and assessed what I needed. He took photos and gave me an estimate and a contract. They took care of all the permits and the only thing I had to do was get approved by my HOA. Their techs then came and installed my panels. Everything wen as they said it would. Thus far, I'm completely happy with my panels.

I chose SUNPOWER because I needed a way to cut down on my electric bill without spending $50,000.00 or more. At 74 I didn't have the cash, and was not going to go into debt. I got a system for free. I am saving $1,800 a year and don't have to worry about a thing.

They call you and present this as "lowering your power bill", but what they don't tell you is how much it will cost you to install those panels from the beginning. Also there is a Cash Price and Financing Price and the financing price is about 20% higher. Before your electric bill will go down, it will take forever. This is an option for wealthy people that can afford this and pay cash. In my opinion it is a scam in regards savings! And the sales person told me that the way they approach people with this, is for marketing purposes. I am very disappointed that I received absolutely not the approach and help for this! I do not recommend to waste your time.

UPDATED 12/14/2021: I've had these panels for one year, three months. The electric bill for the year was around $4,000. And when I went to the panels, give or take, I have spent under $100 in the last year. So, I went from 4,000 to 100 bucks. I have a big house of 5,000 square feet. The west of it is mostly all glass, ‘cause I'm up on a hill and I look out at a view. So it's like a greenhouse and in the summer, I spent about $800 a month for my air conditioners. And my highest bill this in my first summer with it was $19. So, it was from 800 to 19 bucks. I'm pretty happy.

This is my 2nd Solar Panel ownership, SunPower was easier, faster, and more up to date in getting me going. 2nd month I already saw bigger savings. Panel cost 116, electric 56, previously without was between 220-280/mo for electric. I highly recommend SunPower!

I went solar as an investment for now and in the future. I also wanted to produce my own energy, as well as to help the environment. After the first month, it reduced my electric bill to just the minimum connection fee and the system produced power for the future. I was very happy with the installation of the equipment and the process. The Sunpower dealers did everything that was required.

Solar system was selected to help the environment and save money in the long term (breakeven after 10 years). We chose Luminalt as it was recommended by our roofer. We installed a new roof prior to solar system being installed. Installation and monitoring system afterwards worked out. So far, there's no issue with the equipment.

I am pleased with the performance of the solar cells. As I have previously reported, the daily reporting software needs to be improved to show the effect of the system on the Utility Meter readings. I have previously reported on this and the lack of your response is frustrating to the point that my satisfaction is decreasing. My Email is: **.

This is our second PV system. We had solar on our previous home, but couldn't afford a SunPower system. This time we decided that the small difference in cost was well worth it. Custom Solar, our dealer, did a great job on the roof and the balance of the system connection. Everything works well and we are thrilled with the system. You get what you pay for.

I live in the desert and electricity bills are high. I heard good things about Renova and though they were a little more expensive than other providers when I checked other providers, their service was a little better. I went with them through SunPower. They made an appointment with me, came over within a week and changed things out in one day. I'm very happy with them.

I'm familiar with Byers and a friend of mine had his solar put in by them. I liked what they did and said, and I'm very happy and satisfied with what I've got. The process took about a month. They were trying to figure out how many panels I needed and where the sun was coming from. They did a very extensive analysis of what was the capability and what we needed to do. That took a little while to do but I was very pleased. The system has been live since the 1st of August a year ago and when I settled up with PG&E, I didn't have to pay anything so the system is doing very well.

I bought a house and they already had a SunPower system installed in it. I then bought another house that needed solar panels. It was pretty easy to enroll with SunPower but it took a very long time to get the installation. I didn't have so much interaction with their people on the new installation. But at my other house, I had some maintenance issues. There's also an issue that has been going on since about July. It still isn't resolved. Other than that, I'm happy with the decision to go solar.

Updated on 10/21/2020: Sunpower has responded and requests a private response to my post about service and production of leased panels. Needless to say their response continues to absolve themselves of any responsibility for leased panels. Be very aware of this company and solar in general...

The prices on solar had come down enough and there was the tax credit that's gonna disappear shortly with no indication it's gonna be renewed. I figured now's a good time to go solar. So far, I'm really satisfied with that decision. Esmay Electric was the company I went through for my enrollment with SunPower. I was super pleased with how the whole installation went, the people involved, and the answering of all my questions. They were great. SunPower works as advertised. I've only had it for a few months and time will tell. But have and would recommend them to anybody because they make it so simple. I especially recommended Esmay Electric too.

The home that we had previously also had solar because I'm very concerned about the environment and we had terrifically high electric bills. There wasn’t any difficulty with the enrollment process at SunPower. Salespeople came to our home and took all the information. It did take a long time because we had to get the electric company to approve everything we do and go through all that. It was a few months before we could turn on the power. Other than that, it wasn't a problem. Now, the bill is manageable and it's steady. The electric bill has gone down to just a few dollars. Usually, it's under $10, whereas before, it would be all over the place. If you're running air conditioning, it's higher. At least now, we know what we have to pay every month.

My electric bill was getting kinda high up there so we were trying to figure out the best way to do it. My brother-in-law down here in Pahrump has SunPower. He had it for a year and he loves the way that solar energy is working for you. He sat there and told us that what you don't use a month goes into a reserve and you use it when you need it in the summertime when it's real hot down here. That was the selling point. It's here in Nevada all the time anyway so might as well use it to the fullest. We looked into it and it's great for the resources.

The. Worst. Experience. EVER. My husband and I had our SunPower panels for approx 5 years before they stopped working. Our solar install company (who is fabulous) was very quick to file a case with SunPower for the fix. Well.... it's been over two months and NO ONE from SunPower or the company that they contract with to complete the work has even called us to schedule the work!!!! I have now called five times and my solar install contractor has also called multiple times on our behalf and each time we get NOWHERE.

I've always been a renewables and a recycling person. Every individual on this planet has to do their bit to stop the climate change. I went with SunPower and I'm saving a whole hell of a lot of money. This is over a year period now. I did my true-up and I got $234. I was paying my bit for the generation of the power because I'm not completely off the grid. But I just pay my little bit every month which is like $9 some months and $10 another month rather than $180 that I was spending before. However, that does not include the payments that I'm making on the solar power panels 'cause they were ground-mounted therefore very expensive.

SunPower had a leasing plan that looked favorable. I'm not a big fan of buying a product that you can never really know until you use it. It's not like you're gonna go out and buy a bunch of solar panels for your house then six months or a year later, go, "I wish I hadn't bought them. I wish I had bought something else." If you're leasing them, they're not yours and you don't have to worry about it. If they don't work, you don't have to fix them. I wouldn't have to put the thing back together again if something happens that's beyond my control like the panel shorts itself out because it was poorly designed.

I'm satisfied that I ended up going solar. Our electric bills are going up and up, and with the trouble PG&E was having, I decided to do it and went with SunPower. Everything was done through Ambrose Solar. But whether it was Ambrose, and Ambrose dealing with SunPower, everything was above board. My PG&E bill has dropped from what used to be $140 a month down to just $12 a month, which is just the meter charge, and what little bit of gas we’re using in the summertime. Then in the wintertime when we're using the heat, the most we were paying last winter was like $23.

Enrolling with SunPower was easy. Their customer service team was good. Overall, it was a very positive experience. I'm satisfied.

It was easy to enroll with them because a friend of ours did work for their company. My husband has been able to get answers that he wants. We’re very satisfied. It's going good.

Signing up with SunPower wasn't that bad. The only problem was our electric company at that time was working slowly. But we got it resolved. So far, there's been no problem.

The sales rep did a really good job and got everything real smooth. They handled everything and I didn't have to do a whole lot of anything. I was happy with the sales rep and the installation people. So far, I'm happy with how I'm saving money and energy. Everything is going good.

The day-by-day energy is costing a lot. Having solar panels can be a very useful thing to eliminate the power bill. I went with SunnyMac and it was a little longer than I was expecting. I had no idea of what was going through. Whereas the part for me, everything was like one, two, three. Everything was digitalized. So far, so good with the energy producing. Everything is working nice. Their product is very amazing, reliable and very advanced. The only thing is the rebate program. I didn't receive anything so I’ve been kinda looking for it.

The guy who came in explained a lot. He answered a lot of questions we had for the last 10 years. I love SunPower. They were great. The installation guys came in quick. They were really polite, clean and efficient. They kept up with everything they said. It was a big process and a lot to it. I recommend SunPower to people and I wish more people would do it.

We have had Sunpower Solar for about 5 years. We had problems from the beginning but it was resolved eventually. The Solar (when it works) is great, however trying to get someone at Sunpower to fix the problems is THE WORST EVER. It makes me want to pull my hair out. They see it is not working, make a case # and issue a work order to have someone come out to repair. When I call back, the work order was CANCELED, no reason. HOW DO I FIX THIS PROBLEM. If I call another company it voids my warranty. There is not working with Sunpower Customer Support. I give it a minus 10!

Customer Service at SunPower was excellent. I got answers right away for everything I needed. They took care of everything. So far, I love their system. With it, I'm able to see what I'm producing.

The house is built with solar and so, it was already installed when I bought the house. The system broke down after 18 years of operation and I looked into repairing it. The parts were obsolete so repairing it would have been an expensive proposition. Plus being 20-year-old panels, the efficiency numbers were not that great anyway so, we decided to look into replacing the existing system that was broken. We went out and took a number of bids and ended up with the SunPower solution. Setting up was a quick process. It was three months from initial conversations up to when the system was in place and up and running.

SPR-E20-327-E-AC. Lower bills environmental improvement. Neighbors are happy with solar energy. Looking to reduce bills as we have our air conditioning to comfort our home. New system is working well and we are pleased with our decision to go solar.

We’re very rural and we’re at the very end of the grid. Also, we had solar before on a previous property and we loved it. It was great. So those were probably the two biggest motivators on why we decided to go solar. The process was super simple and there were no hang-ups at all. Getting it set up was quicker than what was told to us. It didn't take long. The system is working great. We've had outages and they haven't had any trouble. It's seamless.

The desire to put solar on the house was threefold. One was to try and be as green as possible living in California and the second was recognizing that future energy costs were gonna go up. And the third, the federal tax break was highest last year before we're getting reduced this year and it caused us to do it last year as opposed to another year. I received some suggestions from a few different neighbors and friends but the experience I had with Dave at Stellar Solar was the best in terms of customer service. He came to my house, not unlike others, but what he had to explain to me and the way he worked with me throughout the process as well as getting acquainted and comfortable with what the process would be was way better than the other companies.