SunPower Reviews

Luminalt came out and explained everything. They were like the central driving people, so I didn’t have to do anything. Then the crew showed up and put everything in within a couple of days. Something went wrong and they came back and fixed it right away. I haven’t had any trouble since then. I ended up financing them just because it was so expensive. But I then refinanced because I knew the payment was gonna go up. I also refinanced the house and just paid off the financing. I’m still gonna recoup what I’m doing within like five years.

I have chosen Sun Power because each solar panel is classified as high efficiency (20%+) and it means that the total number of solar panels will be smaller. Normally solar panel vendor will jack up their price if it comes with financing option and I just went out and got a very low interest solar loan from a local credit union. Overall I am happy with what I have and I hope more people here in Colorado will take advantage of the number of days we have sun here (almost every day except when we have snow during the winter time).

Updated on 05/20/2020: In addition after writing this original Consumer Affairs review, received an email saying they would follow up and again have not. I cannot believe the lack of integrity of this company!

Everything was fantastic from the salesman to the install. I had some minor monitoring issues when it was 1st turned on. That took a couple months to resolve but in the end it is fantastic. I dealt with about 5 people there. All were great except 1. She was an absolute **. But there is always someone. I won't let her take away from the work of the rest.

After researching the various panels, though SunPower is more expensive than everybody else, they have good quality. Each of their panels has its own converter rather than having one converter that everything feeds into and that burns out every five years and you have to pay $2,000 to replace it. It would probably end up costing more than what we paid to begin with. With SunPower, if a converter goes out on a panel, they just replace that panel and it's covered for the life of the product. So it was worth the extra cost. It was a big investment, so we wanted to get everything we could out of it. Also, SunPower is a US company and all that good stuff.

This company is unique in its options that it offers customers and the quality of its products. I can't say enough about the difference of working with this company vs Solar City for example. I also appreciated that the price was worth it even though it was a bit higher.

I like to invest my money in something that I feel like was obviously gonna be worthwhile. It doesn’t have to be an immediate return. It can be down the road. Going solar is something that I would like to do with the resources I have available to me. Also, my house is more of a eco-house, and so it seem like it fits in well into the design of the house, and for resell value, it's tied perfectly into that. A family friend that I interacted with told me about what Freedom Solar was about. So, I set up an appointment and it went from there.

I unfortunately bought a house which came with a Sunpower lease. I didn't quite realize at the time how toxic solar leases are and you begin to wonder how they can they possibly be legally binding. To make my story short, I discovered the inverter was routinely faulting on cloudy days and outputting excessive DC voltage/current fault messages (according to the manual you are supposed to disconnect the unit immediately and call for service). Despite Sunpower having complete logs of the inverter, they never once contacted me about the faults. It was only by chance that I discovered these fire hazardous faults while in the garage.

The SunPower panels were just a little bit better than the competitor panels as far as the output and extended output. I wanted the best that I could put up there. Hopefully I would be using them for a long time. California Solar did the installation and I'm really glad that we did it. I can produce my own electricity for my plug-in Prius Prime in all of my local driving. Everything local that I do ends up being my own electricity, so I'm very happy about that.

Going solar was the way for the future and it was a long-term investment. I own my system and New Jersey is very lucrative as far as the SRECs go. With SunPower, I didn’t feel like they pushed the sale for me and they made sure that I understood everything as opposed to just getting me to sign on the dotted line. The original offer they came with a 20-year loan and it wasn’t something I really wanted. I wanted a 10-year but I worked with them.

I called SunPower and met up with Ali. Ali took good care of me, explained my options to me and the process was pretty quick. With SunPower we can save on electrical cost. I am not to be worried about the lights staying on, AC, heating. I got about 3,000 square feet so I use quite a bit of electricity. We can also do a little bit for the environment. And pat of the benefits--you would definitely see your electrical bill go down.

A couple of neighbors set up some solar panels and talking to them the finances seem to work in terms of the monthly payments and what I was paying on my energy bills. I reached out to Freedom Solar from the website, and a sales rep came and talked to us about it. Then after that, Freedom took over as far as getting HOA approval and getting inspections from the city. I didn't have to do anything with my current energy company.

I wanted a one-stop shop so I picked SunPower over the others because they make the panels and all the different pieces of equipment that go on the roof. They worked with the units. All of the equipment is made and serviced by them. It's much better in the long run to have a company that’s like that and I have a really good response from my friends who have equipment on how SunPower performed in the future as far as repairs and upkeep.

Being good for the environment and good for the pocketbook, we opted to go solar. We’ve had SunPower for well over a year now and it's been all good quality-wise.

I did a bunch of research and I found out that SunPower had some of the more efficient panels as opposed to the LG that I was supposed to get. That's what my company uses because we try to use the best equipment and the best materials out there. Also, I got a quote from another company and it was $30,000 more for the installation than SunPower. I work for Encon, the company that installed the panels. I didn't even think to get a price from them because typically, we're pretty expensive and we work on all high-end homes. I didn't think I would able to afford it. But for whatever reason, it was way cheaper than the other company.

I decided to go solar to lower my electric bill and get the government tax incentive. I am very happy with my solar! I am having it put on my other house! I would recommend it to anyone! Joe and his team are great to work with!

After paying PG&E hundreds and hundreds of dollars, we decided to go solar. SunPower is highly recommended. It was relatively easy signing up with them. We were kinda taking our time and looking at it under the surface but once the ball was rolling, it went pretty quickly. For the installation, their own people put the panels up and that went smoothly. It was up so quickly that I was like, “Wow.” They were efficient and it took them about four hours to put up 24 panels. We've been producing energy since February and I love it. I'm giving PG&E the minimum amount of money and very low at best. It’s been going well.

I was doing research online and I had found out about the SunPower program within the New York State. The enrollment process was very professional and easy. They took care of everything for me. There was no hassle on my part at all. They did all the permit filing and did all the paperwork. It was great. I've had my panels for 18 months now. I just can't strongly recommend SunPower enough. It’s the best thing. Not having an electric bill and just having to pay the lease amount is awesome. Knowing it’s going to be the same for the next 20 years is just incredible.

I decided to go solar to minimize my reliance on SDG&E and get my energy from cleaner sources. The sales process with SunPower's partner was great! The salesperson was very knowledgable and made me feel confident in my choice. In my research, Sunpower was one of the top 3 vendors I wanted to go with. It was not the least expensive, but their total package of product quality, warranty, and service was what made me ultimately decide. The installation project process was not great though. Lack of communication and poor expectation setting. Furthermore, options of configuration were not provided and we had to settle with what the company drew up with minimal input from me. Mixed feelings about Sunpower and its partners.

We needed a new roof. The roofing guy works a lot with SunPower. I talked to SunPower and we decided to get the system. My overall cost went way up but I got the 30% credit going in a new roof and I got the solar system. It’s a pretty good deal. It took two days to install the roof and then two days to put the panels on. Then it took about three weeks before PG&E okayed to turn the system on. My system is really large and it's pretty neat. I’ve only had two days so far where I haven’t produced well and above what I’m using.

I already had solar on a previous house. So, from that perspective, there was no sale necessarily involved. When we moved houses, we already had a spreadsheet put together, in terms of getting the numbers and compare. So, that way then I can do an apples to apples comparison versus, "Hey, company A is telling me this. Company B is telling me that, and it's $10,000 cheaper for that company. I'll go with that company B." I tried to be very even keeled without showing any favoritism towards one particular company. But in the end, SunPower really came through and showed the value proposition the best. I liked the overall perspective that I got both from the initial sales consultation and the knowledge level of the sales consultant.

Many in our neighborhood had solar. My son put solar on his house and was very pleased with the result. The salesperson was convincing, contracting process easy, installation timely and efficient and the system works very well. The system produced more in the first year than predicted. It does better than expected on cloudy days.

I was new in the market to figure what is good and what is not. I had more than two people coming to my house and explaining how solar works and how everything does. They were promising how this would work out this way about the energy company and what benefit they would be giving. The two important facts for me were the cost and the clear communication or the visibility into it. Because I, myself, is an engineer, I’m curious what are the inside components and how does it work. Solar Concepts' Rob, who was my sales guy, came to my house and that was how I got introduced to SunPower. I also went through my employer’s PerkSpot site and there also I found the rebate program which SunPower is driving. Rob explained everything that it wouldn't mean that it will go off the grid, what are the limitations, what are the ways to maximum utilization of the solar. I felt that this would be the company that I wanted to go with.

36 panels each 400 watts with individual inverters. 25 year warranty was very important. Preparing for retirement cash flow. Scott ** did an amazing job. Everything he said would happen did happen. Excellent customer service. I'm producing exactly as projected and more than I'm using. I will highly recommend SunPower.

I googled about solar for the past two years and I got a quote from a couple of companies. I found that SunPower was a little expensive but I still wanted to have the warranty that they were offering. I went with them for two things. One, they were offering 25 years of service warranty and two, I like that SunPower is also the manufacturer of the panel versus the competitors. They have panels from LG, Samsung or Mitsubishi and modeling from something. SunPower, on the other hand, has panels, a modeling system, and everything to one company one warranty.

We decided to go solar to save money on our energy bills. Not only has our monthly cost been reduced, the overall experience from webinar info to installation, to inspections and completion went smoothly and professionally. Highly recommend SunPower Solar.

I was a building contractor my whole working life and was curious about solar for a long time. So, I decided to find out more about it and to go ahead with the installation. I wasn't sure that it made economic sense for us, but felt we should give it a try. Still not sure about the economics, but am very glad we did it. We're very close to our first NEM true up and that's pretty exciting.

When I asked a neighbor who does solar tools, he mentioned Cosmic Solar. He said that they were reputable so I went on the internet and checked. They had 5-star reviews and I was happy with all the reviews that people were making comments that they like Cosmic on. I had Cosmic come and give an estimate. They seemed very professional so I called them. The installers were fantastic. It was raining at the time the three guys came out. I told them to just come back but they said they'd wait. They sat on my porch and waited until the rain stopped. They then came on up on the roof and worked on the installation. I’ve saved lots of money by having the solar and I’m really happy I got it.

We contacted Solar Tech, a company with SunPower at our location, which previously came out and did service for us. Anytime we called, they showed up and helped us. The SunPower part of their service was an added benefit and when we got it, it took two days to set up. My wife did not like the idea of the tech running the conduit through the roof though so we had them redo it and go outside the roof instead. They were more than willing to do that for us. They came up with ideas on how they could do it and make it look nice with the rest of the house. This has worked out really well for us.

I never thought about solar energy before and then the SunPower salesman was convincing. I liked him and I listened to him. That was all it took - the time to listen. Anybody who would listen to it would think it's a good idea. He was really good and he followed things up. And then the maintenance crew and everybody that came and installed the system were all great people. It turned out it was everything I expected. Everything has been great so far. We’re waiting to see how my first bill comes through and how it starts to affect it. I hope it will be what we thought it would be - a good idea.

I went solar primarily to get the tax credits but also as a power backup solution. SunPower panels were the best value in high efficiency panels. The Tesla solar roof looked very nice but was expensive and didn't offer me much to expand later. The Tesla PowerWall however was a better power solution than the Sunpower solution. I added a Tesla PowerWall to the solar system to give me a power backup solution. The installation experience set the Sunpower solution over and above everything else. I can't say enough about Empower, the local Sunpower installer. From start to finish they were with me all the way. The final deciding factor in choosing the solution was the support I got from Empower, the local installer.

I signed up with Sunpower. The worst nightmare I am living. I now have a system I cannot afford. The sales people are misleading. I am on a fixed income and thought this would ease my electric bills. The electric bill lowered but the solar payment is three times what my electric bill was. I cannot sell my home when people see they have an additional $380 a month bill. Stay away. These guys had me keep signing the electronic documents on a stack of tires in my garage. Remember the old saying "if it's too good to be true, it most likely is".

Went online. Studied PV systems and looked at reviews. Next I booked appt with eight solar companies. Interrogated sales representatives and decided on SunPower. Tony ** and Sunpower products are second to none. Watched the entire install and documented with photos. Asked installers numerous questions to assess their professionalism and expertise. I was impressed with the final product as were the city inspectors. I wanted a PV system for the most common reasons everybody does. I wanted the best product and people to install it. I got that with Freedom Solar and Sunpower.

I chose solar power to reduce my electricity bills. Sun Power installed their system on my home in February 2020 and my bills have indeed been reduced, but more savings are expected as spring sun exposure increases. The SunPower team handled everything from financing and installation to permits and start-up. They are experienced, efficient and friendly. I highly recommend them for future customers.

A few of my friends had installed the system and were receiving significant saving on their utility bills. On doing further research on the use of solar, I realized there was even more benefits which including saving the environment. I selected SUN POWER because of recommendations from my friends and the fact that their system was manufactured in the USA.

SunnyMac gets our highest rating from first visit from a sales person through all stages including roof and solar installations. Everyone along the way, whether physically met or just internet connected, was highly polite, knowledgeable, and helpful. We can say this was a painless process.

We went solar because of the tax incentives (credit), value for power long term, and ability to use what Mother Nature gave to us. The solar panels have a nice, sleek look and seem very good with power so far. When they were installed, it took only 6-7 hours and the group was very professional. I have only heard good things about SunPower so far, and look forward to having these panels work well for us for many years to come.

I decided to install solar panels prior to retiring. The product has been installed and connected to my energy company since Feb. 2020. I am happy with the system. The only issue was the length of time it took to get it installed. I signed my contract on August 12, 2019.

Went solar to eliminate my electricity bill and save money in the long run. SunPower was great to work with and always kept me informed as to what was going on. I would recommend them to anyone wanting to go solar.

I purchased the system to save on the increasing cost of electricity which is commercially produced by only one provider in my area. The solar system will pay for itself in about 11 years from the date of initial install. The remaining 14 years of warranted solar production made the investment worth the price.

I love SunPower and the system is great. The only problem I’m having is with my monitoring. I’m producing power but I’m not able to monitor it accurately. But other than that, I’m happy. I’m starting to produce credits and I’m gonna be getting a half-decent-sized SRECs every quarter, which I think is gonna be good. Also, we had a hailstorm and the panels are fine. They're all tempered and they're resilient and very durable.

We decide to go solar in order to help the environment and save a little money in the long run. We have two electrical cars, so the panels help in that regard as well. SunPower did a good job with the installation and the app has been a nice tool to have so that we can keep track of how our panels are operating.

I purchase the solar panels to save money on my electrical bill, go clean energy, have a tax deduction, increase the value of the house, and take advantage of the SC and Fed solar panel rebates while they still exist. I purchased the 410 AC panels to get the maximum return of energy on my electrical bill. South Coast offered the 410 AC panels cheaper than the competition was offering the 310 panels. The South Coast sales solar consultant explained the solar panels, how SC legislation takes this process serious and other pertinent information that convinced me this was a good company to purchase from.

Installing Sunpower Solar Panels was one of my home's best decisions. Yes, I save money, Yes I become energy & tax-efficient, and Yes, here in New Jersey, I didn't have to put any money down. I also add value to my investment, that will pay off when I sell the property.

We installed solar panels for environmental and energy conservation reasons: the panels provide clean, renewable energy and are extremely efficient to use. And, the electric bill was unreasonable: our heat pumps were very expensive during the winter. We can monitor the use and efficiency, what percent of energy is being generated by solar and what is either being used by or returned to the grid.

Researched for years and found the best company in the market. Saving money on my electric bill was the main reason for going solar. Sunpower has the most efficient panels and the best system warranty. Loved doing business with them. Install was excellent and professional.

My local SunPower installer in the San Bernardino, CA area was fantastic. The customer service pre-installation was excellent and the numerous calls I placed to the main sales guy were always smooth and my questions were answered quickly. The installers were courteous and the installation was done perfectly according to the city. And even post-installation follow-ups have been nice and welcomed by the Sea Bright Solar folks. On top of this, the SunPower panels are some of the best, if not the best, in the industry. So I highly recommend SunPower and especially my local authorized SunPower dealer/installer in the San Bernardino, CA area.

Wanted to save on electric bill. Did some research on value and description of owning solar panel system. Sunpower had the most efficient panels and at that time was using micro-inverters and other companies were not. I contacted the office in Henderson and made an appointment with Bill Douglas. Bill explained everything I wanted to know about Sunpower system. It impressed me that they would not have to run exposed electrical conduits on roof and the panels would be all black (without grid lines on each panel). System was installed 2 months later. Everything went smoothly. Only disappointment was they did not have all black panels, so grid line panels used.

Help the environment and reduce billing when in retirement is the main reason. Once reasonable batteries became available I elected to additional panels to ensure that the batteries will re-charge during a power failure. We chose Sunpower on the advice of our installer - Solar-Fit in Ormond Beach who as always did an outstanding job!

The panels started collecting immediately. Energy Company even came out quickly to approve. Two concerns - 1) was not told you need power for the panels to work (e.g. no power during hurricane was a big reason for buying. Battery is not worth cost.) 2) The monitoring data needed someone to come out and correct wiring - twice. Still a good value! RECOMMEND!

I asked SPWR to add to my existing solar panels. They were done in 2 hrs, very clean, now I have all the info on my screen. The new panels seem to perform somewhat better compared to the old ones, too. They have the new AC inverters readily built in which helps a lot, too.

We decided to go solar to save money and go green. Installation once we got past the utility approval part went very well. We were very pleased with our installation crew and love seeing that we our energy use go down tremendously!

I was ready to have solar power. My daughter has SunPower and I went with them too. Everything went smoothly during the enrollment process and the sales reps were good. Going solar to me just means more environmental and I'm satisfied with my decision to go that route.

We wanted to lower our energy bill. There was a door to door salesman from SunPower that came by and he handed us some leaflets on the product. We enrolled with them and the process was very good. Our interactions with their reps were also very good. They were very professional and they did a great job while they were here. They were easy to work with, too. Other than that, our house is in a great position to take advantage of the sun most of the day and all we have for an electric bill is the fee for the panels.

SunPower was very good. I read about them on the internet and it sounded like they had better products than others. Enrolling with them was easy and they installed the panels even though it was snowing, so that was great. Other than that, we really liked our saleslady, Laurie. She answered all our questions and was not pushy.

My panels have not been producing since January, therefore I have high electric bills on top of my lease. They scheduled an appointment 3 weeks out from when I called. Then they don't show up and when I called to ask why they said it was canceled. I hung up and they sent an email that the tech is sick and scheduled out again 4 weeks later, this is unacceptable and they need to send someone out ASAP!!! TERRIBLE... THE WORST CUSTOMER SERVICE EVER. I used have has Solar Topps but they did not renew with Sunpower because of this!!

We added solar to offset a new heating and A/C system. The installation went smoothly, but there were many issues like: inspection coordination, rebates, and most importantly the installation shut down the monitoring for a previously installed solar system. Sunpower refused to take responsibility for it until I pushed it. They finally figured out what is wrong, that they affected, but it is yet to be repaired. It is now 4 months since the installation. I was concerned the old system was deactivated. It took 4 months for them to confirm it was still on too. The customer service representatives in the office do not have good, and consistent customer service training.

Main sales points were quality (solid copper back, we're on the Gulf Coast), company size, and price. Great experience with Freedom Solar Power and SunPower panels. Installed in January and looks like they will produce their rated output come summer. The only hitch was the rush to install before the end of 2019 which they did not meet (process started in 10/2019). The various approvals and permits were also less than transparent. The FSP technical team is superb - they diagnosed a problem with the meter and a repair team was out in an hour to fix the issue (remote town 120 miles from a major city).

Not producing enough electricity. I was given an estimate that it will produce roughly 16,500 kW last month. I had a bill of $85 this month. I had built up $24. I had sent my three month electric bill to the sales person at Sunny Mac by Sunpower. It’s been two weeks and I haven’t heard anything back from him. I also want to add my outside PV to directly connected to my modem inside the basement and they said it’s not necessary. It is a simple plug that they have to wire through it and I don’t know why it can’t be done.

We got solar energy as soon as we moved in eight years ago -- as soon as I found I had a south-facing roof. And we were spurred by the phaseout of the tax credit. The purchase and installation process at SunPower was super easy. They had everything lined up. They do this over and over, so it was pretty straightforward. And then it was Heather who was on-point the whole time.

My spouse is interested in going 100% solar. He is very environmentally friendly. He's recycling and he has an electric vehicle. When I bought my home, it already had SunPower panels. I called SunPower to add more panels so I can raise to 100%, they referred me to Quality Home Services. We had about six months to complete the installation. One of the biggest hurdles was they kept failing the city inspection. Other than that, everything is fine. It’s getting better because we’re going into summer since right now we are barely getting days with a lot of sun. Everything is working the way it’s supposed to be.

I spoke with a whole bunch of different providers and I was pretty close to signing up with Tesla. But then I went with SunPower because of their product and the salesman was able to answer all my questions and made me comfortable. The installation was really easy and communication was good. Everything was done on time. My experience with them has been good and I'm satisfied. Also, we have a lot of people at work who have been talking about SunPower and I know the solar package who we went with. The salesman got recommendations from the people at work so he'd been getting quite a bit of work from our colleagues.

I have multiple Microinverters that are completely dead on my solar home system. This was reported to Sunpower over six months ago and a case was opened and accepted for warranty repair. Unfortunately I email monthly to Sunpower technical support asking about status and rarely hear back from them. My installer has received a response and the answer from Sunpower has always been replacement microinverters are not in stock and they don’t when they will become available. I have these emails documented in emails. Many dollars in solar generation have been during the past six months and no end is in site. Always thought a Sunpower was supposed to be one of the best. Unfortunately warranty repair is nonexistent and I may have to resort to other remedies.

To save on the monthly bill and to get the same amount on the bill each month. The installment was a little bit longer due to weather but still was done in a reasonable time frame. All has been working better since the repair was made. Thanks.

I was referred by somebody else to use SunPower. That and their panels made me want to use them. After I signed up, they had everything installed in one day. The installers were topnotch and everything went very smoothly.

I wanted to save money and in California, we have lots of natural sunlight, so I figured it would be a good decision to go solar. Also, the 30% savings helped me move forward. I looked at about seven different companies and I also set up a quote on EnergySave. Of the six different people I met up with, the SunPower sales agent I dealt with was the most knowledgeable and easiest to work with. After looking at all the different price options, SunPower was more competitive than the other ones. From when I signed to being up, it took about three months.

We went solar to save money on the electric bill and yes if it help the environment. That’s a plus too. I have been telling everyone I know to go solar if they haven’t considered it yet. Thank you to SunPower for a great product.

Save money. After a summer of electric bills all over $400 it was time. I also saw on social media that a previous coworker of mine had recently put solar on their home and were very happy. Cool Blue was excellent in their explanation and professionalism. I'm a Realtor and have already passed out numerous business cards!

We had exhausted every means of reducing our electrical bill. In addition, PG&E was planning to double our electrical bill since they are in bankruptcy. Installing solar allows us to be reasonably unaffected from the unpredictable electrical market. This will also provide a secure future for our family.

I thought going solar would be appropriate for this day-and-age. Helping save the environment and eliminating rising energy costs, I thought solar would be a good choice. I'm very pleased with the representatives whom I've dealt with at SunPower. Any questions or concerns I've had has resulted in a very timely, almost immediate, response from this company.

Used Stellar Solar. We installed 16 panels when we built our home. We had Sunpower on our last home as well. We recently purchased an electric car and installed another 8 panels. Solar seems like the right thing to do and we prefer not to have SDG&E bills.

Did it to help the environment. Very impressed with the quality of the components. Positive Energy Solar's process was very smooth and they took care of everything. Their installers were very professional and skilled, and made sure the site was cleaned up when they finished. Everything about the whole process was well done.

Outstanding company!!! Any of your needs, they are there at your beck and call to assist in anything you need. Top notch customer service!!! Staff extremely knowledgeable and hospitable. They listen to your needs and take care of you first hand.

My panels appear to be performing as expected. However, I keep getting error messages when I log into my system: The data is not displaying correctly and it is not connecting to my home wi-fi system. The installer has not been able to resolve these issues as yet.

My wife and I decided to go solar after our house was built, primarily to be as close to "off the grid" as possible. Having a large property, we had a well, septic, and propane. Solar made sense for minimizing our dependence on the electric grid. The tax and other benefits were icing on the cake!

We decided to go solar for the cost savings and to be more energy efficient. SunPower has been exceptional from the installation to customer service. The communication on each step of the way was clear. We would recommend SunPower to anyone looking to go green and save green!

We were convinced that going solar was the right thing to do for the environment and with all the incentives, it was possible to fit into our budget. In our first year we have saved quite a bit, even taking into account payment for the system.

My husband and I decided to go solar for not only the environment but also to help cut down the rising cost of power in our state. My husband researched the solar panels for almost two years before deciding that SunPower panels were the best for us. The company we choose to install is Sun Power by Energy Concepts and we couldn't be happier. They kept us informed and answered any questions we had and were with us the whole way from beginning to end. It was one of the best experiences we've ever had working with a contractor and all the years we've owned our home. They truly are an outstanding company and we highly recommend them.

Finally, we’re generating our own electricity and reducing our carbon footprint in a big way. Soon, we’ll have backup to keep going during blackouts. A1 Sun was responsive to our questions and flexible about the installation schedule. They coordinated with our roofer and were careful to finish every detail, from painting to the connection of the SunPower controller to our local network.

The permitting, installation, financing, and follow-up service could not have gone smoother. After doing some research, meeting other companies, and talking to friends SunPower offered the most efficient system at a competitive price. On a typical sunny day my system generates power 2x-4x beyond my daily needs ... so I am adding power to the grid AND getting paid to do so.

To save money, be environmentally conscious, also plan to power an electric car in the near future. Install by Sea Bright Solar went well. The entire process from signing the contract to getting the system installed took about 4 months.

I put in two systems in one year. I had one for my house. Then I sold my old house and bought this house where I put a new system in. The brand-new house was bigger and I had to double the system. The enrollment process was easier the second time ‘cause I knew what to expect. My deal is a four-year payback to buy it. It took about two weeks to get thee system up and running. We started producing sometime in mid-December. I'm satisfied with it. I'm not using that much electricity now, but I’m sure it’ll work out good.

Going with solar has definitely been beneficial. In the long run, it's cost-effective and saving and we're really happy with it. My cousin referred us to SunPower and the installation was quick. Our agent was very helpful in walking us through the whole process. SunPower really impacted us with savings on the PG&E bill. Even though we were paying the loan, in a span of 10 years, the system is ours.

I meet with Mike **. He knocked on my door and explained some key points about solar. He got my interest and I agreed to a information meeting on solar. I had my husband sit with us even though he was against solar. After our information meeting we agreed to getting solar. The way he explained solar made even my husband change his mind on solar. I’m all for solar but my husband is resist to change, the way he explained the solar program was straightforward without double talking scripted sales pitches. He just told us the truth about solar and said if we want it go for it, if not don’t get it. But solar with the right company is too good a deal to pass up. I recommend Mike ** to anybody. He will tell you the truth about the program without holding back.

We used a company in Palm Springs called Renova Energy and they are the SunPower dealer there, but we also knew of them through friends. There were two companies we ultimately talked to in the end, but we chose Renova. The reputations of both were very good. The other company proposed the much bigger system and they were virtually insisting we install a battery. And right now, it’s a second home for us, so we didn't feel we needed that. By the time we make it our primary residence, which is the hope, that battery technology will change and will be even less costly.

I came across SunPower through a referral. They did my father’s home and he told me he had a good experience with SunPower. I was always considering solar energy but I never did any research. My father told me to reach out to this guy and I did. Enrolling was simple. It’s almost as if the salesperson just get people in and then SunPower would verify the information and send it off because I never spoke to them again. But it was a good process on SunPower.

The 30% rebate ending made me start looking into it a little bit deeper. It made financial sense and then I liked what renewable energy does. The sign up process was pretty easy. It felt like I was closing on my house. All the DocuSign stuff made it pretty easy. They got me a better price on my system because I referred 21 people. They were able to work with me. I had a $7 electric bill last month which was fine because I actually start paying on my solar panel in March. So that was a good. It was a little buffer period. So far, I would have to be stuck with an average of $7 to $10 a month of electricity use.

I was looking into solar panels, probably through the internet, and hooked up with several people. I also had two companies come out to my house. I looked into multiple companies because solar is just like a wild west show at this point because people are going bankrupt right and left. SunPower has been around for something like 30 or 40 years, and has name recognition.

I had been considering solar, but I had been told by previous companies I had contacted that Tucson Electric would not allow anybody else to join the grid. I had to put it off for a couple of years and then, I got something in the mail and thought to try SunPower. I called and they said, "Tucson Electric lets you go on the grid now.” They came to the house and after about 45 minutes of talking about it, I decided to do it. I didn’t feel any pressure. We just had a nice, comfortable conversation.

My system was only 12 months when it started malfunctioning. It's been now three months since I reported the issue to SunPower, and after 60 days and weekly calls to follow up, nothing has happened. The local dealer I bought this system from went out of business, read other reviews. It seems like everyone dealing with this company goes out of business. Their customer service is terrible; they never follow up; their partner technicians are irresponsible and don't care about their work orders; hence things don't get fixed. There are far better companies offering quality solar systems to save yourself the hassle and look somewhere else; if I could, I would get rid of my SunPower system today.

SunPower has been around longer than most companies and that is why we picked them. We also checked with a couple of neighbors where we live and they were highly satisfied. The enrollment process was a little lengthy because of all the permits from Edison, the city and the HOA. It took a little longer than expected to get it started but that’s the only drawback that I found. At this point, we haven’t received the first bill from Edison to see what they’re gonna charge us. But I already got the first bill from Renova, which was what they quoted us to be.

We've been producing energy since December of 2018 and we're impressed. We brag to our friends about how we're getting along with the power, reducing our carbon footprint along the way and all the time paying less than we would have paid with the local utility particularly after all the fires that have taken place and rates have continued to rise. Going solar was a good decision. I had been doing my research a couple of years ago and the trigger was that a number of outfits were showing up at the front door trying to sell me solar. Then I came across an ad for SunPower and I followed up on it. I ended up having a meeting with the guy over there and I was persuaded by the technology. Plus their approach to installation was really impressive.

SunPower's honesty intrigued me. Their customer service and signing up with them were great all the way around. The installation was nice and smooth. We also got a tax break. Go with SunPower and not any other solar company.

Stellar Solar exceeded my expectations in all aspects: Salesman (Kenny) was very knowledgeable & helpful. Price was fair & competitive. Installation was quick & painless. They walked me through each step in the process including SDGE billing & monitoring. I’m very happy with the results.

In my preceding home, which I have had for roughly 10 years, I had solar panels and they were very successful in every way. I had leased those and since a representative indicated that I would be able to lease the solar panels from SunPower, that made me interested in seriously considering. Signing up was very easy and everything has gone well. We are very satisfied. But there's been one little problem. A golf ball wound up hitting one of our panels. I sent a picture in to SunPower, asking if they thought it would be wise to have that panel fixed, but they never answered my email. That aside, it has been as if our power was coming directed from the power company. We’ve had no problem and no breaks in the service so it’s been excellent.

I started looking at several different companies and after about eight weeks, I selected them based on product and cost. The rep, Shawn, understood the basics of the technology. I had all of the information about my last year of power and Southern California Edison cost. He was able to lay out a design and talk about how many panels to the appropriate power level. You get the loan from Mosaic. He did not know about the 30% discount and what Mosaic was expecting to get back from that 30% rebate.

I decided to do solar to eventually get off the PGE grid. Tired of paying them ever increasing amounts year to year. That's what sparked my decision. I researched 5 different panel companies, and was very detailed in my research. Ultimately chose Sunpower due to the warranty and quality. From the first contact until it was installed and live, it was 5 star service. Only thing to dock slightly, is that the initial year 1 estimate was off by about 10%, and I have been trying to get this cleared up and explained to me for a week, with no response. That would be the only negative experience throughout this process I can think of. I would definitely be recommending sunpower to all my friends looking for solar.

SunPower did an excellent job and the system seems to be working more efficiently than we thought it would. So, we’re more than pleased with it. They were ahead of schedule and the only thing that we had a problem with was we ended up getting a leak in the roof afterward, and they were out here numerous times, trying to rectify the problem. They did some extra work for us while we were up in the attic so, we have no complaints. Numerous people got back to me when I called the office and their customer service was excellent. The winter before last was a lot heavier and that was when we experienced the leak. This last winter was so minimal in rainfall so we didn’t really have a chance to totally check it out. But it was a roof bow leak and it was just a few drops. It never occurred until after the solar was put on but we’re assuming that it’s okay. They told me to give them a call if it happens again and they’ll be out to fix it.

I had leased solar panels from SunPower for 7 years. In the beginning everything functioned efficiently. The last few years the performance has been terrible. It is virtually impossible to get them to take responsibility for their failing. I have been calling them for the past year complaining about ineffective service. They out source virtually everything consumer related to the Philippines. Their customer service does not solve problems but reads off of cue cards. They attempt to placate you.

SunPower was wonderful to work with. They were always ready to answer questions, the work was done very well and timely, and every step was explained. The workers knew what needed to be done and didn't mind answering questions. We highly recommend this company to anyone looking to go with alternative energy.

We have heard about SunPower through a family member, and our experience with them was very good. Their customer service was very responsive, and getting everything up and going happened very quickly. I'm satisfied with going solar and it is working like it is supposed to.

My prior house had solar, so when I sold it and I purchased this house, I wanted to get back into solar. It’s more cost-effective. Enrolling with SunPower was very smooth and easy. The process was pretty quick. It was within days and it was all online. The installation was also quick and the installers were professional. However, the Wi-Fi is not connecting to the actual system so I don’t get any daily updates. I gotta call for somebody to come out here and get me connected to it again. But my power bill is good and I'd tell others to go with SunPower.

I started out on a website called EnergySage, which helps you pick which options are right for you. Then, I chose SunPower because they had an integrated warranty with all the equipment, so it seemed like the least hassle and it was unique. Before they changed their business model, you say you are interested and they reach you. Then, they have partners all over the country and it was Freedom Solar Power who are the installer for this region in Texas. They were here for a whole day, and it was all installed from start to finish in a day. It was quick and they did a good job. My power is clean and I've been producing solar energy since November. The main reason I did it was to have an electric vehicle and I wanted to charge my car off of my house. Freedom Solar Power needs to come evaluate your home and not everybody is perfect for solar. So, make sure that your house is a good candidate before you invest in it.

I decided to install solar because I wanted to reduce my cost for electricity, which will add some value to the house and reduce my carbon footprint. I don't have an exact ROI but with tax incentives and rebates they were substantial and took off more than a third of the cost. Additionally once there's cost effective, efficient batteries available, I plan to install several so that I can capture that power to use in the evening hours which will save me additional $$.

We wanted to go solar to save money. With this company the process was quick and efficient. From our research they offered not only the best product but also the best warranty and service. The personnel were friendly and helpful. We are pleased and are most pleased to recommend them for this service and product.

Enrolling with Sunpower was super simple. The process took four months and everything was done by the dealer, Sunnymac. I’ve been 100% satisfied with going solar. Savings are important to me, but also the environment. Overall, the monthly bill has been about the same, but between the incentives and stuff, it’s been a lower cost. I’m super happy with the product and the installer. If I had to do it all over again, I would definitely do it.

I was planning on going solar in a few years but when I saw that the federal solar rebate was going down in 2020 I decided to get them installed early. I did the three estimates and sunpower had the best presentation answered a lot of questions. After I checked out their solar panels and they were some of the best you could by. They also had someone who could install the new roof we needed. They kept me updated as the process moved along. The install guys were great. The monitoring system is very nice. Overall I'm very happy.

I heard about SunPower on WLIB. It’s my first time looking into solar programs and I had no problems with the signup process. Everything ran smoothly and what they promised, they delivered. From signup to producing my own energy it took a couple of months. They had to wait in the city to get approval and all those things. I recommended SunPower to my neighbor and they got it too.

To save money on our current energy bill and it would appear that the ROI would be much better at about 8 1/2 to 9 years. The cost has come down to a point where it starts to make sense now. We can expand in the future also (add panels and storage) if this works out the way we think it will. We are also starting to think of more ways to go green moving forward.

I called other solar contractors for estimates. Sun Power was the most expensive, but I felt the most comfortable with Evoke solar contractor. My electric bill has been 0.00 for months and I am not giving my money to the power company. The environment was a small part of my decision to go solar. The big part was our power companies get the oil from our enemies.

Local family company. They did everything they promised me. Got my solar up and running in less than 2 weeks. $500 referrals comes in handy too. They were professionals and got the job done on time like they said it would be.

TXU came to the house and I looked into solar energy systems ‘cause it pays for itself. The enrollment with SunPower was easy and I’m happy with my decision to go solar. The representatives were all nice and polite and they helped in every way. It was 108 degrees when the installers put up the panels and the process took all day. I’ve suggested SunPower to a lot of people and I tell them that I got mine and I don’t have an electric bill.

I decided to go solar to save money on my power bill. I did my research and went with SunPower because they are the best in the business! My panels are beautiful and my install is the cleanest in the neighborhood!

I decided to go solar to save money in the long run. I am in my retirement home and the 24 solar panels I have installed produce enough energy to power my home for 9 of the 12 months of the year. During the summer months my bill is drastically reduced. I am content with the performance of my system as it is consistent with estimates provided to me before the installation. I also like the monitoring application with the system which allows one to see the production for any specified time period (Day, week, month, etc.) and compare to Energy Company bills. Both sources of data have been consistent. During the first year, my ROI (Return on Investment) has been 8% of my installation expense. This ROI will increase as energy prices rise in the outyears.

To reduce energy costs & become less dependent on fossil fuels. Solar data provided was detailed; associates were attentive, easy to deal with & provided easy to understand explanations.. To date energy projections have been accurate. Solar monitor issues were quickly resolved. Customer Service was excellent.

This review concerns only the phone support we received once the monitoring app was loaded. The sales and installation handled by Earthlight were excellent. When I contacted support about what appeared to be missed data I was a bit less than fully satisfied. First the chat option took to long to get feedback and secondly when I opted to actually talk to someone I believe they misdiagnosed the problem. Their conclusion was that there was a error in wiring the panel. So we scheduled an appointment with Earthlight. When they arrived and inspected the system there was nothing wrong. As it turns out it was a software issue in the monitoring system which has since been corrected.

This is the third house that I have installed solar; two in California and the one here. I have a goal of having my house be Zero net energy. I also want to minimize the amount of carbon dioxide I put into the atmosphere.

Why did you go solar: First, to help the environment eliminate CO2. Second, to save money. The system produced a little more electricity than expected. Getting accurate information from the online monitoring has been difficult, especially at the end of the first year. Better information should be provided on how to fix your "true-up" date to avoid losing credit for a lot of energy generated but not immediately use.

Venture Solar reached out to me and we set up a meeting. The rep explained the benefits we would have for having solar panels and we would save money in the long run. And the tax breaks that we got. She came back and we signed the papers. We also went over the figures on how much it would cost a month. We said how much energy that we felt like we’d be using. My wife and I will have another person moving in with us. So, therefore, we got a low month than what we needed and it worked out fine for us. They also measured the roof and how many panels we were going to get. They showed it to us on the layout. Then they put the panels in and they converted it. That was a really good experience. SunPower was the parent company. It’s supposed to be clean energy. Climate change is real and with the way things are going, we have to save the Earth. Going Solar saves you money and it’s helping the Earth.

We live in an area where electricity costs are high and going solar made absolute sense. We also want to help with the environment and this is one way we can do it. We were extremely happy with the whole process we went through with Sun Power & SeaBright Solar. They were efficient, professional and extremely thorough. We highly recommend them.

To save money of course and protect the environment. The Solartech team was professional and right from start from JC's introduction to the Solar experience till commissioning was unique compared to their competitors, Solar city now Tesla, and Sunrun being the other two I approached. However I am still waiting for minor repairs to the 2x4s which were damaged during the installation. They were prompt in accepting to fix it during their trip in my area.

Ecology and Economy were my primary motivations for going solar. My monthly electrical bill dropped from approximately $150 to $8.50. I did ground-mounts rather than roof-mounts, allowing ease in maintenance and avoiding roofing repair considerations at a later time. Done!

We went with solar to help with bills, to help the environment. The process was easy to do the sales man came and spoke to us and the helped us with what we had to do to get solar put on this house. The workers that came here to install real nice guys.

This was the second SunPower system I have had installed. I had a 9.3 Kw system installed on my other larger house and when I built this second smaller house I installed this 5.02 Kw system. Both systems mainly because I feel it is the right thing to do; for the planet, for all of life on the planet, and for humanities potentially even long term survival. If you can afford it you should do what you can to mitigate the damages our lifestyles can do to planet earth. In my opinion...we almost can't afford not to afford to do this.

As oil prices increase over time I assume that so will energy cost, therefore, I decided to invest in renewable energy. Additionally I want to help save the environment and reduce greenhouse gases that's leading to global warming. I've lived in that house for over 35 years and I can see how the climate has changed since the summer months have become much hotter.

We decided to see if we could switch to solar in order to decrease our environmental footprint and also to have a backup (especially with a Tesla powerwall) to PG&E which has had 3 outages in the past year in our area of the City of San Francisco. Luminalt's staff from sales, engineers, and project managers have been excellent. They picked Sunpower and we were confident with their decision. Things are good so far. Because of the drought's sunny winter days we are producing more power than we use already. We are thinking of converting our auto to electric and making other changes to use the power. But your monitoring app is poor. Spend some money on it! Now...

I decided to go solar because it is good for the environment. I chose Sun Power because it was recommended by a friend. They were able to install my panels before the end of the year which was our target. I have been very happy with the entire process of installation and will definitely recommend them.

To save paying the monthly electricity bill. To help the environment. To get off the grid and be self efficient. Tired of paying high electric bills. The SunPower panels are working well by using the 360 watt panels. This system will pay for itself in five years. The panels come with a twenty five year warranty which is the best in the industry. I am on two years with no issues. I am a happy customer. Thank you SunPower.

I have been a customer of SunPower Solar since 2010, and recently had a new system installed by Renova Energy on the home I recently purchased. I chose this company because of past experience and the knowledge that I would be treated fairly and could always count SunPower providing the service and results provided.

To save money and become more independent from my power supplier. SunPower came highly recommended by several of my neighbors and my experience working with them has been top notch. They were very professional and answered all my questions thoroughly and promptly.

The tax incentives and rebates put the payback period at ~10yrs. which is about the time I'm looking to retire. The goal is to enter retirement with the lowest monthly expenses possible and solar is putting me on target to achieve that. I'm considering expanding the system while looking into other improvement to the property.

Solar Tech was supposed to hook up my system on Monday. Crew showed up and disconnected my power around 8 a.m. Inspector showed up at 1pm. Inspector called SDG&E to have me reconnected. I called Solar Tech. All I got were b.s. excuses. Power restored around 3 pm. SDG&E showed up shortly after to follow up. Solar Tech has repeatedly screwed up my install. Very poor service, lack of professionalism. System was supposed to be up and running last October!!!

I tend to do a lot of research prior to committing to a project like this. I came to the conclusion that SunPower solar panels were far superior than others being installed by other companies, and the NeoVolta storage battery would be the safest and best battery to use. My decision to install solar was based on a combination of a desire to be self-sufficient, in the event of a grid outage, and to help protect the environment.

Sunpower is not area of concern but the local agent, Today's Energy Store, is the basis of my dissatisfaction. Their personnel seem apathetic to my concerns and their "excuse" is that they have installed the system and that is the extent of their involvement and concern. Any other issues must be taken up with corporate and that is a poor position for a subagent to assume and it is not productive for Sunpower.

Underwent a major renovation to my home and wanted to go solar to keep utility costs lower and harness the power of the sun for my home's electricity needs. Working with Luminalt was a breeze throughout. SunPower offers a rebate through my employer so I took at advantage of it too.

We decided to go solar to reduce our impact on the environment. I had always thought buying solar panels for our home would be prohibitively expensive and was surprised to find out that there is no down payment required, the terms of the loan are extremely favorable so the monthly payments are small, and hopefully we will generate enough energy to almost eliminate our power bills over the year. Just yesterday, even though we are in the middle of winter, we generated all of the energy we used for the day. I am very happy with our SunPower panels and the representative we worked with, PRVL Energy, was awesome.

Stress-free summers, increased property value, $$ savings, friendly representative and installers. Efficient and friendly AND careful with my roof. Installation looks great too! Lower PG&E bills are always a good thing.

We chose Sun Power by Stellar Solar as a hedge against increasing rates for electricity in the San Diego CA area. Stellar Solar exceeded our expectations in the following areas: sales presentation, pre-installation communications, installation efficiency and completeness and post-installation communications. We are only now seeing the payoff of the installation which is tracking what was estimated by the sales team before we signed on with Stellar Solar. We'd enthusiastically recommend Sun Power by Stellar Solar to anyone who'd care to seek our opinion.

I decided to go solar due the area I live. Its triple-digit summers and 85 sunny year-round. Why pay the utilities companies my hard earn money. Let them pay me. I am more than satisfied. Can't go wrong.

Had solar installed to reduced electric costs. No money down was very appealing. Only issue has been the link with app. Slow responding but getting better. So far it’s working out as we had hoped it would. My neighbors have it as does a friend in Brooklyn. All are pleased with SunPower.

Went solar to add value to my dwelling and save money. Sales team was professional all the way through the process. Installation team very professional, did a great job. Coordination effort for setting up the monitoring went well, due to me being out of town over the holidays. Highly recommended!

We went solar to make a positive impact on the environment and reduce our carbon footprint. We are also saving money each month on our electricity bill. The look of the solar panels is sleek and clean and do not make the house look bad. The installation went smoothly and we are very happy.

Adding solar to our new construction home as part of the build was important to us to make the house as efficient as we could. We also worked with a builder that focuses on energy-efficient homes. Our solar installer, PVsquared, was very professional and made the process very pleasant. After the first year of production, our house is Net Positive! Choosing SunPower panels was a no brainer for the high quality and efficiency of the panels.

Following the Thomas fire, all of the trees were gone which would have screened my roof. I went solar to save money as energy rates will only increase. I got the best system I could get and, even with lots of A/C last summer, I produced (sold back) almost 400kw of power. All I pay is my $11/mo grid connect fee!

I decided to switch to solar due to the benefits related to the environment. It was a smooth process, I was constantly updated with phone calls or emails about the whole process. Excellent customer service since day one. We didn’t know all the benefits and the importance of being solar, and is amazing.

I’ve heard of SunPower before but I was sold on only going with them after Ambrose Solar explained the value in the panels and the product. And it was a very good decision. It’s definitely saving me money from where my bill was. And now, I can monitor it and I have needed access if anything goes wrong, like if my monitoring system is down. That has happened before and Ambrose Solar, the company that did the installation, sent one of their guys out to check my system to make sure that it was functioning correctly on that end. And, so far, the warranty process has been good.

Looking into solar energy was kind of a no-brainer for me. My house is all electric and I needed a way to subside a $450 a month electric bill. It’s expensive in the part of the county I live in here in San Diego. My wife and I are very good friends with one of SunPower's lead salesmen. I kinda used my connection with him to get it done by them because I checked the ratings online and they turned out to be one of the much more reputable and honest companies that will honor all their work throughout the entire warranty period.

We had an error message on our system on Dec. 24. We called Sunpower on the first business day they were open after Christmas. They said yes there is a problem with our micro inverters. Now after repeated calls and a couple emails here I sit on Feb 10 with their answer still being, "We are still waiting to get the equipment needed for repairs." The electric company set to repair the system said they don't even have a work order. The panels from what I hear and have seen are one of the best, but the hassle of this ridiculous customer service is not worth it to me. I would not recommend this company for your solar panels.

I was interested in solar services, so I called around to different companies. I got SunPower from APS. I signed up with them and the enrollment process was very easy. I signed everything. I qualified and they installed the system. It's been running ever since and I've been very satisfied. Their rep has been very good too. I can call their guy up any time I wanted and he would answer the phone.

SunPower has been really great. I was trying to lower my electricity bill and the enrollment process with them was very fast. The rep in my area came to my house and I filled out paperwork. The process took about an hour because I had a lot of questions 'cause he was the second solar person I had met with. Then I just waited to get the date when they could come and install it and our local electric company do all their information gathering and switch over the meter.